@opencx/mcp 1.8.0 → 1.8.2

package/dist/api-client.d.ts

@@ -19,6 +19,7 @@ export declare class OpenCXClient {
     patch<T = unknown>(path: string, body?: unknown): Promise<T>;
     put<T = unknown>(path: string, body?: unknown): Promise<T>;
     delete<T = unknown>(path: string): Promise<T>;
+    postMultipart<T = unknown>(path: string, formData: FormData): Promise<T>;
     private request;
 }
 //# sourceMappingURL=api-client.d.ts.map

package/dist/api-client.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"api-client.d.ts","sourceRoot":"","sources":["../src/api-client.ts"],"names":[],"mappings":"AAAA,qBAAa,QAAS,SAAQ,KAAK;aAEf,MAAM,EAAE,MAAM;aACd,UAAU,EAAE,MAAM;aAClB,IAAI,EAAE,MAAM;gBAFZ,MAAM,EAAE,MAAM,EACd,UAAU,EAAE,MAAM,EAClB,IAAI,EAAE,MAAM;CAK/B;AAID;;;;GAIG;AACH,wBAAgB,QAAQ,CAAC,OAAO,EAAE,MAAM,GAAG,MAAM,CAYhD;AAED,qBAAa,YAAY;IACvB,OAAO,CAAC,QAAQ,CAAC,OAAO,CAAS;IACjC,OAAO,CAAC,QAAQ,CAAC,OAAO,CAAyB;gBAErC,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM;IAQrC,GAAG,CAAC,CAAC,GAAG,OAAO,EAAE,IAAI,EAAE,MAAM,EAAE,KAAK,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,SAAS,CAAC,GAAG,OAAO,CAAC,CAAC,CAAC;IAItF,IAAI,CAAC,CAAC,GAAG,OAAO,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,CAAC,EAAE,OAAO,GAAG,OAAO,CAAC,CAAC,CAAC;IAI3D,KAAK,CAAC,CAAC,GAAG,OAAO,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,CAAC,EAAE,OAAO,GAAG,OAAO,CAAC,CAAC,CAAC;IAI5D,GAAG,CAAC,CAAC,GAAG,OAAO,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,CAAC,EAAE,OAAO,GAAG,OAAO,CAAC,CAAC,CAAC;IAI1D,MAAM,CAAC,CAAC,GAAG,OAAO,EAAE,IAAI,EAAE,MAAM,GAAG,OAAO,CAAC,CAAC,CAAC;IAI7C,aAAa,CAAC,CAAC,GAAG,OAAO,EAC7B,IAAI,EAAE,MAAM,EACZ,QAAQ,EAAE,QAAQ,GACjB,OAAO,CAAC,CAAC,CAAC;YAoBC,OAAO;CAgCtB"}

package/dist/api-client.js

@@ -54,6 +54,23 @@ export class OpenCXClient {
     async delete(path) {
         return this.request('DELETE', path);
     }
+    async postMultipart(path, formData) {
+        const url = `${this.baseUrl}${path}`;
+        const { 'Content-Type': _, ...headers } = this.headers;
+        const res = await fetch(url, {
+            method: 'POST',
+            headers,
+            body: formData,
+        });
+        if (!res.ok) {
+            const text = await res.text().catch(() => '');
+            throw new ApiError(res.status, res.statusText, text);
+        }
+        const text = await res.text();
+        if (!text)
+            return undefined;
+        return JSON.parse(text);
+    }
     async request(method, path, body, query) {
         let url = `${this.baseUrl}${path}`;
         if (query) {

package/dist/api-client.js.map

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+{"version":3,"file":"api-client.js","sourceRoot":"","sources":["../src/api-client.ts"],"names":[],"mappings":"AAAA,MAAM,OAAO,QAAS,SAAQ,KAAK;IAEf;IACA;IACA;IAHlB,YACkB,MAAc,EACd,UAAkB,EAClB,IAAY;QAE5B,KAAK,CAAC,oBAAoB,MAAM,IAAI,UAAU,KAAK,IAAI,EAAE,CAAC,CAAC;QAJ3C,WAAM,GAAN,MAAM,CAAQ;QACd,eAAU,GAAV,UAAU,CAAQ;QAClB,SAAI,GAAJ,IAAI,CAAQ;QAG5B,IAAI,CAAC,IAAI,GAAG,UAAU,CAAC;IACzB,CAAC;CACF;AAED,MAAM,eAAe,GAAG,iCAAiC,CAAC;AAE1D;;;;GAIG;AACH,MAAM,UAAU,QAAQ,CAAC,OAAe;IACtC,IAAI,CAAC,OAAO,IAAI,OAAO,CAAC,QAAQ,CAAC,GAAG,CAAC,IAAI,OAAO,CAAC,QAAQ,CAAC,IAAI,CAAC,IAAI,OAAO,KAAK,IAAI,EAAE,CAAC;QACpF,MAAM,IAAI,KAAK,CAAC,4BAA4B,OAAO,GAAG,CAAC,CAAC;IAC1D,CAAC;IACD,MAAM,OAAO,GAAG,kBAAkB,CAAC,OAAO,CAAC,CAAC;IAC5C,IAAI,OAAO,CAAC,QAAQ,CAAC,GAAG,CAAC,IAAI,OAAO,CAAC,QAAQ,CAAC,IAAI,CAAC,IAAI,OAAO,KAAK,IAAI,EAAE,CAAC;QACxE,MAAM,IAAI,KAAK,CAAC,4BAA4B,OAAO,GAAG,CAAC,CAAC;IAC1D,CAAC;IACD,IAAI,CAAC,eAAe,CAAC,IAAI,CAAC,OAAO,CAAC,EAAE,CAAC;QACnC,MAAM,IAAI,KAAK,CAAC,4BAA4B,OAAO,GAAG,CAAC,CAAC;IAC1D,CAAC;IACD,OAAO,OAAO,CAAC;AACjB,CAAC;AAED,MAAM,OAAO,YAAY;IACN,OAAO,CAAS;IAChB,OAAO,CAAyB;IAEjD,YAAY,MAAc,EAAE,OAAe;QACzC,IAAI,CAAC,OAAO,GAAG,OAAO,CAAC,OAAO,CAAC,KAAK,EAAE,EAAE,CAAC,CAAC;QAC1C,IAAI,CAAC,OAAO,GAAG;YACb,aAAa,EAAE,UAAU,MAAM,EAAE;YACjC,cAAc,EAAE,kBAAkB;SACnC,CAAC;IACJ,CAAC;IAED,KAAK,CAAC,GAAG,CAAc,IAAY,EAAE,KAA0C;QAC7E,OAAO,IAAI,CAAC,OAAO,CAAC,KAAK,EAAE,IAAI,EAAE,SAAS,EAAE,KAAK,CAAC,CAAC;IACrD,CAAC;IAED,KAAK,CAAC,IAAI,CAAc,IAAY,EAAE,IAAc;QAClD,OAAO,IAAI,CAAC,OAAO,CAAC,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,CAAC;IAC1C,CAAC;IAED,KAAK,CAAC,KAAK,CAAc,IAAY,EAAE,IAAc;QACnD,OAAO,IAAI,CAAC,OAAO,CAAC,OAAO,EAAE,IAAI,EAAE,IAAI,CAAC,CAAC;IAC3C,CAAC;IAED,KAAK,CAAC,GAAG,CAAc,IAAY,EAAE,IAAc;QACjD,OAAO,IAAI,CAAC,OAAO,CAAC,KAAK,EAAE,IAAI,EAAE,IAAI,CAAC,CAAC;IACzC,CAAC;IAED,KAAK,CAAC,MAAM,CAAc,IAAY;QACpC,OAAO,IAAI,CAAC,OAAO,CAAC,QAAQ,EAAE,IAAI,CAAC,CAAC;IACtC,CAAC;IAED,KAAK,CAAC,aAAa,CACjB,IAAY,EACZ,QAAkB;QAElB,MAAM,GAAG,GAAG,GAAG,IAAI,CAAC,OAAO,GAAG,IAAI,EAAE,CAAC;QACrC,MAAM,EAAE,cAAc,EAAE,CAAC,EAAE,GAAG,OAAO,EAAE,GAAG,IAAI,CAAC,OAAO,CAAC;QAEvD,MAAM,GAAG,GAAG,MAAM,KAAK,CAAC,GAAG,EAAE;YAC3B,MAAM,EAAE,MAAM;YACd,OAAO;YACP,IAAI,EAAE,QAAQ;SACf,CAAC,CAAC;QAEH,IAAI,CAAC,GAAG,CAAC,EAAE,EAAE,CAAC;YACZ,MAAM,IAAI,GAAG,MAAM,GAAG,CAAC,IAAI,EAAE,CAAC,KAAK,CAAC,GAAG,EAAE,CAAC,EAAE,CAAC,CAAC;YAC9C,MAAM,IAAI,QAAQ,CAAC,GAAG,CAAC,MAAM,EAAE,GAAG,CAAC,UAAU,EAAE,IAAI,CAAC,CAAC;QACvD,CAAC;QAED,MAAM,IAAI,GAAG,MAAM,GAAG,CAAC,IAAI,EAAE,CAAC;QAC9B,IAAI,CAAC,IAAI;YAAE,OAAO,SAAc,CAAC;QACjC,OAAO,IAAI,CAAC,KAAK,CAAC,IAAI,CAAM,CAAC;IAC/B,CAAC;IAEO,KAAK,CAAC,OAAO,CACnB,MAAc,EACd,IAAY,EACZ,IAAc,EACd,KAA0C;QAE1C,IAAI,GAAG,GAAG,GAAG,IAAI,CAAC,OAAO,GAAG,IAAI,EAAE,CAAC;QAEnC,IAAI,KAAK,EAAE,CAAC;YACV,MAAM,MAAM,GAAG,IAAI,eAAe,EAAE,CAAC;YACrC,KAAK,MAAM,CAAC,GAAG,EAAE,KAAK,CAAC,IAAI,MAAM,CAAC,OAAO,CAAC,KAAK,CAAC,EAAE,CAAC;gBACjD,IAAI,KAAK,KAAK,SAAS;oBAAE,MAAM,CAAC,GAAG,CAAC,GAAG,EAAE,KAAK,CAAC,CAAC;YAClD,CAAC;YACD,MAAM,EAAE,GAAG,MAAM,CAAC,QAAQ,EAAE,CAAC;YAC7B,IAAI,EAAE;gBAAE,GAAG,IAAI,IAAI,EAAE,EAAE,CAAC;QAC1B,CAAC;QAED,MAAM,GAAG,GAAG,MAAM,KAAK,CAAC,GAAG,EAAE;YAC3B,MAAM;YACN,OAAO,EAAE,IAAI,CAAC,OAAO;YACrB,IAAI,EAAE,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,SAAS,CAAC,IAAI,CAAC,CAAC,CAAC,CAAC,SAAS;SAC9C,CAAC,CAAC;QAEH,IAAI,CAAC,GAAG,CAAC,EAAE,EAAE,CAAC;YACZ,MAAM,IAAI,GAAG,MAAM,GAAG,CAAC,IAAI,EAAE,CAAC,KAAK,CAAC,GAAG,EAAE,CAAC,EAAE,CAAC,CAAC;YAC9C,MAAM,IAAI,QAAQ,CAAC,GAAG,CAAC,MAAM,EAAE,GAAG,CAAC,UAAU,EAAE,IAAI,CAAC,CAAC;QACvD,CAAC;QAED,MAAM,IAAI,GAAG,MAAM,GAAG,CAAC,IAAI,EAAE,CAAC;QAC9B,IAAI,CAAC,IAAI;YAAE,OAAO,SAAc,CAAC;QACjC,OAAO,IAAI,CAAC,KAAK,CAAC,IAAI,CAAM,CAAC;IAC/B,CAAC;CACF"}

package/dist/server.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"server.d.ts","sourceRoot":"","sources":["../src/server.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAwBpE,wBAAgB,YAAY,CAAC,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,GAAG,SAAS,CA+BvE"}
+{"version":3,"file":"server.d.ts","sourceRoot":"","sources":["../src/server.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AA0BpE,wBAAgB,YAAY,CAAC,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,GAAG,SAAS,CAiCvE"}

package/dist/server.js

@@ -8,12 +8,14 @@ import { registerSessionTools } from './tools/sessions.js';
 import { registerTrainingTools } from './tools/training.js';
 import { registerCrawlTools } from './tools/crawl.js';
 import { registerInsightTools } from './tools/insights.js';
+import { registerMediaTools } from './tools/media.js';
 import { registerTeamTools } from './tools/teams.js';
 import { registerEmailTools } from './tools/email.js';
 import { registerPhoneTools } from './tools/phone.js';
 import { registerOrgTools } from './tools/org.js';
 import { registerSearchTools } from './tools/search.js';
 import { registerSequenceTools } from './tools/sequences.js';
+import { registerSlaTools } from './tools/sla.js';
 import { registerOfficeHoursTools } from './tools/office-hours.js';
 import { registerTagTools } from './tools/tags.js';
 import { registerCsatTools } from './tools/csat.js';
@@ -35,12 +37,14 @@ export function createServer(apiKey, baseUrl) {
     registerTrainingTools(server, client);
     registerCrawlTools(server, client);
     registerInsightTools(server, client);
+    registerMediaTools(server, client);
     registerTeamTools(server, client);
     registerEmailTools(server, client);
     registerPhoneTools(server, client);
     registerOrgTools(server, client);
     registerSearchTools(server, client);
     registerSequenceTools(server, client);
+    registerSlaTools(server, client);
     registerOfficeHoursTools(server, client);
     registerTagTools(server, client);
     registerCsatTools(server, client);

package/dist/server.js.map

@@ -1 +1 @@
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package/dist/tools/media.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerMediaTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=media.d.ts.map

package/dist/tools/media.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"media.d.ts","sourceRoot":"","sources":["../../src/tools/media.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAYhD,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA4DzE"}

package/dist/tools/media.js

@@ -0,0 +1,60 @@
+import { readFile } from 'node:fs/promises';
+import { basename, extname } from 'node:path';
+import { z } from 'zod';
+const ALLOWED_EXTENSIONS = new Set(['.png', '.jpg', '.jpeg', '.gif', '.webp']);
+const MIME_BY_EXT = {
+    '.png': 'image/png',
+    '.jpg': 'image/jpeg',
+    '.jpeg': 'image/jpeg',
+    '.gif': 'image/gif',
+    '.webp': 'image/webp',
+};
+const MAX_FILE_SIZE = 5 * 1024 * 1024; // 5 MB
+export function registerMediaTools(server, client) {
+    server.tool('upload_image', 'Upload a local image file to OpenCX storage. Returns a URL you can embed in training scenario content. Only PNG, JPEG, GIF, and WebP are allowed (max 5 MB).', {
+        file_path: z
+            .string()
+            .describe('Absolute path to the image file on disk'),
+    }, async ({ file_path }) => {
+        const ext = extname(file_path).toLowerCase();
+        if (!ALLOWED_EXTENSIONS.has(ext)) {
+            return {
+                isError: true,
+                content: [
+                    {
+                        type: 'text',
+                        text: `File extension '${ext}' not allowed. Allowed: ${[...ALLOWED_EXTENSIONS].join(', ')}`,
+                    },
+                ],
+            };
+        }
+        const buffer = await readFile(file_path);
+        if (buffer.length === 0) {
+            return {
+                isError: true,
+                content: [{ type: 'text', text: 'File is empty' }],
+            };
+        }
+        if (buffer.length > MAX_FILE_SIZE) {
+            return {
+                isError: true,
+                content: [
+                    {
+                        type: 'text',
+                        text: `File size (${(buffer.length / 1024 / 1024).toFixed(1)} MB) exceeds 5 MB limit`,
+                    },
+                ],
+            };
+        }
+        const mime = MIME_BY_EXT[ext];
+        const fileName = basename(file_path);
+        const blob = new Blob([buffer], { type: mime });
+        const formData = new FormData();
+        formData.append('file', blob, fileName);
+        const data = await client.postMultipart('/media/upload', formData);
+        return {
+            content: [{ type: 'text', text: JSON.stringify(data, null, 2) }],
+        };
+    });
+}
+//# sourceMappingURL=media.js.map

package/dist/tools/media.js.map

@@ -0,0 +1 @@
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package/dist/tools/sla.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerSlaTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=sla.d.ts.map

package/dist/tools/sla.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"sla.d.ts","sourceRoot":"","sources":["../../src/tools/sla.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,gBAAgB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA0GvE"}

package/dist/tools/sla.js

@@ -0,0 +1,79 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerSlaTools(server, client) {
+    server.tool('list_sla_policies', 'List all SLA policies for your organization. Each policy defines target response and resolution times.', {}, async () => {
+        const data = await client.get('/sla/policies');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_sla_policy', 'Get a single SLA policy by ID.', { id: z.string().describe('The SLA policy ID') }, async ({ id }) => {
+        const data = await client.get(`/sla/policies/${safePath(id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_sla_policy', 'Create a new SLA policy with target times for first reply, next reply, and/or resolution. At least one target must be set. All times are in seconds.', {
+        name: z.string().describe('Policy name (e.g. "Standard SLA", "Premium SLA")'),
+        office_hours_id: z
+            .string()
+            .nullable()
+            .optional()
+            .describe('Office hours schedule ID to link. SLA timers pause outside office hours.'),
+        first_reply_target_seconds: z
+            .number()
+            .int()
+            .optional()
+            .describe('Target seconds for first reply (min 60). E.g. 300 = 5 minutes.'),
+        next_reply_target_seconds: z
+            .number()
+            .int()
+            .optional()
+            .describe('Target seconds for subsequent replies (min 60).'),
+        resolution_target_seconds: z
+            .number()
+            .int()
+            .optional()
+            .describe('Target seconds for full resolution (min 300). Must be greater than reply targets.'),
+    }, async (params) => {
+        const data = await client.post('/sla/policies', {
+            name: params.name,
+            office_hours_id: params.office_hours_id ?? null,
+            first_reply_target_seconds: params.first_reply_target_seconds ?? null,
+            next_reply_target_seconds: params.next_reply_target_seconds ?? null,
+            resolution_target_seconds: params.resolution_target_seconds ?? null,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_sla_policy', 'Update an existing SLA policy. Only provided fields are changed.', {
+        id: z.string().describe('The SLA policy ID to update'),
+        name: z.string().optional().describe('New policy name'),
+        office_hours_id: z
+            .string()
+            .nullable()
+            .optional()
+            .describe('Office hours schedule ID, or null to unlink'),
+        first_reply_target_seconds: z
+            .number()
+            .int()
+            .nullable()
+            .optional()
+            .describe('Target seconds for first reply, or null to remove'),
+        next_reply_target_seconds: z
+            .number()
+            .int()
+            .nullable()
+            .optional()
+            .describe('Target seconds for next reply, or null to remove'),
+        resolution_target_seconds: z
+            .number()
+            .int()
+            .nullable()
+            .optional()
+            .describe('Target seconds for resolution, or null to remove'),
+    }, async ({ id, ...rest }) => {
+        const data = await client.put(`/sla/policies/${safePath(id)}`, rest);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_sla_policy', 'Delete an SLA policy by ID. This action cannot be undone.', { id: z.string().describe('The SLA policy ID to delete') }, async ({ id }) => {
+        await client.delete(`/sla/policies/${safePath(id)}`);
+        return { content: [{ type: 'text', text: `SLA policy ${id} deleted.` }] };
+    });
+}
+//# sourceMappingURL=sla.js.map

package/dist/tools/sla.js.map

@@ -0,0 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@opencx/mcp",
-  "version": "1.8.0",
+  "version": "1.8.2",
   "private": false,
   "description": "MCP server for OpenCX — manage contacts, sessions, training, and more from Claude Desktop, Cursor, or any MCP client.",
   "type": "module",