@opencx/mcp 1.15.84 → 1.15.86

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package/dist/schema.d.ts CHANGED
@@ -268,7 +268,7 @@ export interface paths {
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  };
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  /**
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  * Export session events
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- * @description Pull existing session history across your organization, including system events and internal notes. Uses the same id, created_at and typed event structure as GET /chat/sessions/{session_id}/history, with session/contact IDs, the stored message_type and export metadata. Types without a history mapping are retained as unmapped_event; checkpoint payloads are omitted. created_after is inclusive; created_before is exclusive. Both date bounds are optional. include_message_types overrides exclude_message_types; neither filter returns all message types. Returns recorded actor identities, assignment targets, sub-status IDs and workflow details when available. Does not reconstruct missing historical identities or track session/contact attribute changes. Use a fixed date window when paging, retain the same filters, and deduplicate by event ID. Timestamps are event times: historical imports can arrive later and edits do not change original creation times; reconcile previously exported windows to pick up late or edited history. Requires chat-sessions:read.
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+ * @description Pull existing session history across your organization, including system events and internal notes. Uses the same id, created_at and typed event structure as GET /chat/sessions/{session_id}/history, with session/contact IDs, the stored message_type and export metadata. Per-message email headers are excluded from exports; retrieve them from session history. Types without a history mapping are retained as unmapped_event; checkpoint payloads are omitted. created_after is inclusive; created_before is exclusive. Both date bounds are optional. include_message_types overrides exclude_message_types; neither filter returns all message types. Returns recorded actor identities, assignment targets, sub-status IDs and workflow details when available. Does not reconstruct missing historical identities or track session/contact attribute changes. Use a fixed date window when paging, retain the same filters, and deduplicate by event ID. Timestamps are event times: historical imports can arrive later and edits do not change original creation times; reconcile previously exported windows to pick up late or edited history. Requires chat-sessions:read.
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  */
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  get: operations["listSessionEvents"];
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  put?: never;
@@ -3625,7 +3625,7 @@ export interface paths {
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  put?: never;
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  /**
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  * Redact all messages in a session
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- * @description Redact all messages in a session by session ID, including any attached images
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+ * @description Redact a session by session ID, including its messages, attached images, and saved Session notes
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  */
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  post: operations["redactSession"];
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  delete?: never;
@@ -3718,6 +3718,26 @@ export interface paths {
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  patch?: never;
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  trace?: never;
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  };
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+ "/secret-keys": {
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+ parameters: {
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+ query?: never;
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+ header?: never;
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+ path?: never;
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+ cookie?: never;
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+ };
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+ /**
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+ * List secret names
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+ * @description List the names of your organization's secrets, with how many actions reference each. Values are never returned. Reference a name from an action header as `{{secrets.<name>}}`; create or rotate secrets with `POST /secrets` / `PUT /secrets`.
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+ */
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+ get: operations["listSecretNames"];
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+ put?: never;
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+ post?: never;
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+ delete?: never;
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+ options?: never;
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+ head?: never;
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+ patch?: never;
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+ trace?: never;
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+ };
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  "/sequences": {
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  parameters: {
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  query?: never;
@@ -9702,6 +9722,14 @@ export interface components {
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  mcp_access?: {
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  server_ids?: string[];
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  account_id?: string;
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+ /** @description Bearer tokens you already hold for this user, one per per-user MCP server. The user is connected without the Connect step. A token replaces the user's current connection to that server; servers left out keep theirs. A token whose expires_at has already passed is ignored. When a saved token expires or the server rejects it, the user is asked to connect again until you send a new one. */
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+ credentials?: {
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+ /** Format: uuid */
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+ server_id: string;
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+ access_token: string;
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+ /** Format: date-time */
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+ expires_at?: string;
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+ }[];
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  };
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  name?: string;
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  avatar_url?: string | null;
@@ -9717,6 +9745,14 @@ export interface components {
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  mcp_access?: {
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  server_ids?: string[];
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  account_id?: string;
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+ /** @description Bearer tokens you already hold for this user, one per per-user MCP server. The user is connected without the Connect step. A token replaces the user's current connection to that server; servers left out keep theirs. A token whose expires_at has already passed is ignored. When a saved token expires or the server rejects it, the user is asked to connect again until you send a new one. */
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+ credentials?: {
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+ /** Format: uuid */
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+ server_id: string;
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+ access_token: string;
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+ /** Format: date-time */
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+ expires_at?: string;
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+ }[];
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  };
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  name?: string;
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  /** @description Phone number including the country code, e.g. +14155550123 */
@@ -9734,6 +9770,14 @@ export interface components {
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  mcp_access?: {
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  server_ids?: string[];
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  account_id?: string;
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+ /** @description Bearer tokens you already hold for this user, one per per-user MCP server. The user is connected without the Connect step. A token replaces the user's current connection to that server; servers left out keep theirs. A token whose expires_at has already passed is ignored. When a saved token expires or the server rejects it, the user is asked to connect again until you send a new one. */
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+ credentials?: {
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+ /** Format: uuid */
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+ server_id: string;
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+ access_token: string;
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+ /** Format: date-time */
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+ expires_at?: string;
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+ }[];
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  };
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  name?: string;
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  avatar_url?: string | null;
@@ -11593,7 +11637,7 @@ export interface components {
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  }) | null;
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  knowledgebase_called?: boolean | null;
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  /** @enum {string} */
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- type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
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+ type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "journey_step_by_integration" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
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  ivr_selection?: {
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  /** Format: uuid */
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  runId: string;
@@ -12800,6 +12844,17 @@ export interface components {
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  /** Format: date-time */
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  updated_at: string;
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  };
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+ SecretKeyDto: {
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+ /** Format: uuid */
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+ id: string;
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+ name: string;
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+ /** Format: date-time */
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+ created_at: string;
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+ /** Format: date-time */
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+ updated_at: string;
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+ /** @description How many actions reference this secret in their headers. */
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+ referencing_action_count: number;
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+ };
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  WhatsAppTemplateButtonOptionDto: {
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  /** @description Meta's 0-based button index — the key a step's `buttons` binding uses. */
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  index: number;
@@ -15093,6 +15148,34 @@ export interface components {
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  id: string;
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  created_at: string;
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  event: {
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+ /** @constant */
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+ type: "message";
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+ sender: components["schemas"]["ChatMessageSender"];
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+ /** @description Per-message email headers. Omitted when no email metadata is stored. Does not include BCC recipients. */
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+ email?: {
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+ /** @description Original sender address, when stored; may differ from the session contact when Reply-To is used. */
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+ from?: string;
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+ /** @description Visible To recipients recorded for this message. */
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+ to: string[];
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+ /** @description Visible CC recipients recorded for this message. */
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+ cc: string[];
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+ };
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+ content: {
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+ /** @constant */
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+ type: "text";
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+ text: string;
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+ };
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+ context?: {
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+ [key: string]: unknown;
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+ };
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+ /** @description Custom data attached to this message by the sender (e.g. via the widget SDK) */
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+ custom_data?: {
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+ [key: string]: unknown;
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+ };
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+ attachments: components["schemas"]["PublicChatAttachment"][];
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+ /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
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+ options?: components["schemas"]["MessageOptionDto"][];
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+ } | {
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  /** @constant */
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  type: "session_merged";
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  /** @constant */
@@ -15113,6 +15196,13 @@ export interface components {
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  } | {
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  /** @constant */
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  type: "api";
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+ } | {
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+ /** @constant */
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+ type: "workflow";
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+ /** @description The workflow that performed the merge. */
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+ id: string;
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+ /** @description The workflow run that performed the merge. */
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+ workflow_run_id: string;
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  };
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  redacted?: boolean;
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  };
@@ -15138,7 +15228,7 @@ export interface components {
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  */
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  type: "unmapped_event";
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  /** @enum {string} */
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- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15231
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "journey_step_by_integration" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15142
15232
  content: {
15143
15233
  /** @constant */
15144
15234
  type: "text";
@@ -15156,25 +15246,6 @@ export interface components {
15156
15246
  text: string;
15157
15247
  };
15158
15248
  comment_thread_id: string | null;
15159
- } | {
15160
- /** @constant */
15161
- type: "message";
15162
- sender: components["schemas"]["ChatMessageSender"];
15163
- content: {
15164
- /** @constant */
15165
- type: "text";
15166
- text: string;
15167
- };
15168
- context?: {
15169
- [key: string]: unknown;
15170
- };
15171
- /** @description Custom data attached to this message by the sender (e.g. via the widget SDK) */
15172
- custom_data?: {
15173
- [key: string]: unknown;
15174
- };
15175
- attachments: components["schemas"]["PublicChatAttachment"][];
15176
- /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
15177
- options?: components["schemas"]["MessageOptionDto"][];
15178
15249
  } | {
15179
15250
  /**
15180
15251
  * @description An AI draft reply produced in assist mode — suggested to the human support team, never delivered to the contact.
@@ -15423,6 +15494,25 @@ export interface components {
15423
15494
  id: string;
15424
15495
  created_at: string;
15425
15496
  event: {
15497
+ /** @constant */
15498
+ type: "message";
15499
+ sender: components["schemas"]["ChatMessageSender"];
15500
+ content: {
15501
+ /** @constant */
15502
+ type: "text";
15503
+ text: string;
15504
+ };
15505
+ context?: {
15506
+ [key: string]: unknown;
15507
+ };
15508
+ /** @description Custom data attached to this message by the sender (e.g. via the widget SDK) */
15509
+ custom_data?: {
15510
+ [key: string]: unknown;
15511
+ };
15512
+ attachments: components["schemas"]["PublicChatAttachment"][];
15513
+ /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
15514
+ options?: components["schemas"]["MessageOptionDto"][];
15515
+ } | {
15426
15516
  /** @constant */
15427
15517
  type: "session_merged";
15428
15518
  /** @constant */
@@ -15443,6 +15533,13 @@ export interface components {
15443
15533
  } | {
15444
15534
  /** @constant */
15445
15535
  type: "api";
15536
+ } | {
15537
+ /** @constant */
15538
+ type: "workflow";
15539
+ /** @description The workflow that performed the merge. */
15540
+ id: string;
15541
+ /** @description The workflow run that performed the merge. */
15542
+ workflow_run_id: string;
15446
15543
  };
15447
15544
  redacted?: boolean;
15448
15545
  };
@@ -15468,7 +15565,7 @@ export interface components {
15468
15565
  */
15469
15566
  type: "unmapped_event";
15470
15567
  /** @enum {string} */
15471
- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15568
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "journey_step_by_integration" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15472
15569
  content: {
15473
15570
  /** @constant */
15474
15571
  type: "text";
@@ -15486,25 +15583,6 @@ export interface components {
15486
15583
  text: string;
15487
15584
  };
15488
15585
  comment_thread_id: string | null;
15489
- } | {
15490
- /** @constant */
15491
- type: "message";
15492
- sender: components["schemas"]["ChatMessageSender"];
15493
- content: {
15494
- /** @constant */
15495
- type: "text";
15496
- text: string;
15497
- };
15498
- context?: {
15499
- [key: string]: unknown;
15500
- };
15501
- /** @description Custom data attached to this message by the sender (e.g. via the widget SDK) */
15502
- custom_data?: {
15503
- [key: string]: unknown;
15504
- };
15505
- attachments: components["schemas"]["PublicChatAttachment"][];
15506
- /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
15507
- options?: components["schemas"]["MessageOptionDto"][];
15508
15586
  } | {
15509
15587
  /**
15510
15588
  * @description An AI draft reply produced in assist mode — suggested to the human support team, never delivered to the contact.
@@ -15752,7 +15830,7 @@ export interface components {
15752
15830
  * @description Stored event type used by include/exclude filters; it can differ from the normalized event.type.
15753
15831
  * @enum {string}
15754
15832
  */
15755
- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15833
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_message_deleted_by_agent" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "journey_step_by_integration" | "merged_session_message" | "message" | "pii_attachment_removed" | "primary_contact_changed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "session_merged" | "session_priority_changed_by_agent" | "session_priority_changed_by_system" | "session_snoozed" | "session_subject_changed_by_system" | "session_unsnoozed" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
15756
15834
  actor: {
15757
15835
  /** @enum {string} */
15758
15836
  type: "human" | "api" | "workflow" | "system" | "integration" | "ai" | "contact" | "unknown";
@@ -17955,6 +18033,17 @@ export interface components {
17955
18033
  workitem_worktype_id: string | null;
17956
18034
  /** @enum {string} */
17957
18035
  presence_sync: "off" | "inbound" | "two_way";
18036
+ contact_attribute_keys: string[];
18037
+ /** @description Each directory sync makes a team of every Genesys queue not excluded */
18038
+ sync_queues_as_teams: boolean;
18039
+ /** @description Genesys queue ids OpenCX leaves alone: no team is made for them */
18040
+ excluded_queue_ids: string[];
18041
+ /** @description Every Genesys email and messaging conversation in a queue not excluded appears as a session */
18042
+ mirror_enabled: boolean;
18043
+ /** @description OpenCX writes its view of each session onto the Genesys conversation as opencx_* participant data */
18044
+ share_context_enabled: boolean;
18045
+ /** @description An Open Messaging handoff puts a note for the agent in the Genesys transcript */
18046
+ post_handoff_note: boolean;
17958
18047
  native_email: {
17959
18048
  enabled: boolean;
17960
18049
  queue_id: string | null;
@@ -18468,7 +18557,7 @@ export interface components {
18468
18557
  checked_at: string | null;
18469
18558
  signals: {
18470
18559
  /** @enum {string} */
18471
- key: "handoff_failures" | "relay_failures" | "call_recordings" | "webhook" | "poll" | "token" | "drift" | "directory" | "threading";
18560
+ key: "handoff_failures" | "relay_failures" | "call_recordings" | "webhook" | "poll" | "token" | "drift" | "directory" | "threading" | "live_feed" | "mirror" | "insights" | "routing" | "custom_attributes";
18472
18561
  /** @enum {string} */
18473
18562
  status: "ok" | "warn" | "error";
18474
18563
  at: string | null;
@@ -26859,6 +26948,35 @@ export interface operations {
26859
26948
  };
26860
26949
  };
26861
26950
  };
26951
+ listSecretNames: {
26952
+ parameters: {
26953
+ query?: never;
26954
+ header?: never;
26955
+ path?: never;
26956
+ cookie?: never;
26957
+ };
26958
+ requestBody?: never;
26959
+ responses: {
26960
+ /** @description Default Response */
26961
+ 200: {
26962
+ headers: {
26963
+ [name: string]: unknown;
26964
+ };
26965
+ content: {
26966
+ "application/json": components["schemas"]["SecretKeyDto"][];
26967
+ };
26968
+ };
26969
+ /** @description Internal Server Error */
26970
+ 500: {
26971
+ headers: {
26972
+ [name: string]: unknown;
26973
+ };
26974
+ content: {
26975
+ "application/json": components["schemas"]["ErrorDto"];
26976
+ };
26977
+ };
26978
+ };
26979
+ };
26862
26980
  listSequences: {
26863
26981
  parameters: {
26864
26982
  query?: never;