@opencx/mcp 1.15.76 → 1.15.78

package/dist/server.d.ts

@@ -1,4 +1,5 @@
 import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { CompanionIntegration } from './integrations.js';
 export interface CreateServerOptions {
     /** Forwarded as `x-opencx-coworker-session-id` on every API call (companion attribution). */
     coworkerSessionId?: string;
@@ -8,6 +9,11 @@ export interface CreateServerOptions {
      * it per caller (see registerFirecrawlTools).
      */
     firecrawlApiKey?: string;
+    /**
+     * Ticketing integrations the org has connected; only their tools are
+     * registered. Omitted = none (a caller that can't know never exposes them).
+     */
+    connectedIntegrations?: readonly CompanionIntegration[];
 }
 export declare function createServer(apiKey: string, baseUrl: string, options?: CreateServerOptions): McpServer;
 //# sourceMappingURL=server.d.ts.map

package/dist/server.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"server.d.ts","sourceRoot":"","sources":["../src/server.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AA4DpE,OAAO,KAAK,EAAE,oBAAoB,EAAE,MAAM,mBAAmB,CAAC;AA8B9D,MAAM,WAAW,mBAAmB;IAClC,6FAA6F;IAC7F,iBAAiB,CAAC,EAAE,MAAM,CAAC;IAC3B;;;;OAIG;IACH,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB;;;OAGG;IACH,qBAAqB,CAAC,EAAE,SAAS,oBAAoB,EAAE,CAAC;CACzD;AAED,wBAAgB,YAAY,CAC1B,MAAM,EAAE,MAAM,EACd,OAAO,EAAE,MAAM,EACf,OAAO,GAAE,mBAAwB,GAChC,SAAS,CA0EX"}

package/dist/server.js

@@ -23,7 +23,6 @@ import { registerEmailTools } from './tools/email.js';
 import { registerEmailTemplateTools } from './tools/email-templates.js';
 import { registerMacroTools } from './tools/macros.js';
 import { registerSessionSidebarTools } from './tools/session-sidebar.js';
-import { registerSalesforceAiReplyTemplateTools } from './tools/salesforce-ai-reply-templates.js';
 import { registerPhoneTools } from './tools/phone.js';
 import { registerOrgTools } from './tools/org.js';
 import { registerSearchTools } from './tools/search.js';
@@ -60,6 +59,30 @@ import { registerFollowUpTools } from './tools/follow-ups.js';
 import { registerTodoTools } from './tools/todos.js';
 import { registerOnboardingTools } from './tools/onboarding.js';
 import { registerFirecrawlTools } from './tools/firecrawl.js';
+import { registerZendeskIntegrationTools } from './tools/zendesk-integration.js';
+import { registerHubspotIntegrationTools } from './tools/hubspot-integration.js';
+import { registerSalesforceIntegrationTools } from './tools/salesforce-integration.js';
+import { registerFreshdeskIntegrationTools } from './tools/freshdesk-integration.js';
+import { registerFreshchatIntegrationTools } from './tools/freshchat-integration.js';
+import { registerGorgiasIntegrationTools } from './tools/gorgias-integration.js';
+import { registerIntercomIntegrationTools } from './tools/intercom-integration.js';
+import { registerDynamics365IntegrationTools } from './tools/dynamics365-integration.js';
+import { registerTwilioFlexIntegrationTools } from './tools/twilio-flex-integration.js';
+import { registerFrontIntegrationTools } from './tools/front-integration.js';
+import { registerInfobipIntegrationTools } from './tools/infobip-integration.js';
+const INTEGRATION_TOOL_REGISTRARS = {
+    zendesk: registerZendeskIntegrationTools,
+    hubspot: registerHubspotIntegrationTools,
+    salesforce: registerSalesforceIntegrationTools,
+    freshdesk: registerFreshdeskIntegrationTools,
+    freshchat: registerFreshchatIntegrationTools,
+    gorgias: registerGorgiasIntegrationTools,
+    intercom: registerIntercomIntegrationTools,
+    dynamics365: registerDynamics365IntegrationTools,
+    twilio_flex: registerTwilioFlexIntegrationTools,
+    front: registerFrontIntegrationTools,
+    infobip: registerInfobipIntegrationTools,
+};
 export function createServer(apiKey, baseUrl, options = {}) {
     const server = new McpServer({
         name: 'OpenCX',
@@ -89,7 +112,6 @@ export function createServer(apiKey, baseUrl, options = {}) {
     registerEmailTemplateTools(server, client);
     registerMacroTools(server, client);
     registerSessionSidebarTools(server, client);
-    registerSalesforceAiReplyTemplateTools(server, client);
     registerPhoneTools(server, client);
     registerOrgTools(server, client);
     registerSearchTools(server, client);
@@ -128,6 +150,9 @@ export function createServer(apiKey, baseUrl, options = {}) {
     registerTodoTools(server, client);
     registerOnboardingTools(server, client);
     registerFirecrawlTools(server, { apiKey: options.firecrawlApiKey });
+    for (const integration of options.connectedIntegrations ?? []) {
+        INTEGRATION_TOOL_REGISTRARS[integration](server, client);
+    }
     return server;
 }
 //# sourceMappingURL=server.js.map

package/dist/server.js.map

@@ -1 +1 @@
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package/dist/tool-annotations.spec.js

@@ -1,8 +1,12 @@
 import { describe, it, expect } from 'vitest';
 import { connectInMemory } from './spec-helpers.js';
+import { COMPANION_INTEGRATIONS } from './integrations.js';
 describe('tool annotations', () => {
     it('every tool carries a title and exactly one access hint', async () => {
-        const { client, cleanup } = await connectInMemory({ firecrawlApiKey: 'firecrawl-key' });
+        const { client, cleanup } = await connectInMemory({
+            firecrawlApiKey: 'firecrawl-key',
+            connectedIntegrations: COMPANION_INTEGRATIONS,
+        });
         try {
             const { tools } = await client.listTools();
             const names = tools.map((t) => t.name);

package/dist/tool-annotations.spec.js.map

@@ -1 +1 @@
-{"version":3,"file":"tool-annotations.spec.js","sourceRoot":"","sources":["../src/tool-annotations.spec.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,EAAE,EAAE,MAAM,EAAE,MAAM,QAAQ,CAAC;AAC9C,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AAEpD,QAAQ,CAAC,kBAAkB,EAAE,GAAG,EAAE;IAChC,EAAE,CAAC,wDAAwD,EAAE,KAAK,IAAI,EAAE;QACtE,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,GAAG,MAAM,eAAe,CAAC,EAAE,eAAe,EAAE,eAAe,EAAE,CAAC,CAAC;QACxF,IAAI,CAAC;YACH,MAAM,EAAE,KAAK,EAAE,GAAG,MAAM,MAAM,CAAC,SAAS,EAAE,CAAC;YAC3C,MAAM,KAAK,GAAG,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;YACvC,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,eAAe,CAAC,CAAC;YACzC,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,YAAY,CAAC,CAAC;YACtC,MAAM,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,eAAe,CAAC,GAAG,CAAC,CAAC;YAE1C,MAAM,OAAO,GAAG,KAAK;iBAClB,MAAM,CAAC,CAAC,CAAC,EAAE,EAAE;gBACZ,MAAM,CAAC,GAAG,CAAC,CAAC,WAAW,CAAC;gBACxB,IAAI,CAAC,CAAC,IAAI,OAAO,CAAC,CAAC,KAAK,KAAK,QAAQ,IAAI,CAAC,CAAC,KAAK,CAAC,IAAI,EAAE,KAAK,EAAE;oBAAE,OAAO,IAAI,CAAC;gBAC5E,MAAM,QAAQ,GAAG,CAAC,CAAC,YAAY,KAAK,IAAI,CAAC;gBACzC,MAAM,KAAK,GAAG,OAAO,CAAC,CAAC,eAAe,KAAK,SAAS,CAAC;gBACrD,OAAO,QAAQ,KAAK,KAAK,CAAC;YAC5B,CAAC,CAAC;iBACD,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;YACtB,MAAM,CAAC,OAAO,CAAC,CAAC,OAAO,CAAC,EAAE,CAAC,CAAC;QAC9B,CAAC;gBAAS,CAAC;YACT,MAAM,OAAO,EAAE,CAAC;QAClB,CAAC;IACH,CAAC,CAAC,CAAC;AACL,CAAC,CAAC,CAAC"}
+{"version":3,"file":"tool-annotations.spec.js","sourceRoot":"","sources":["../src/tool-annotations.spec.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,EAAE,EAAE,MAAM,EAAE,MAAM,QAAQ,CAAC;AAC9C,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,sBAAsB,EAAE,MAAM,mBAAmB,CAAC;AAE3D,QAAQ,CAAC,kBAAkB,EAAE,GAAG,EAAE;IAChC,EAAE,CAAC,wDAAwD,EAAE,KAAK,IAAI,EAAE;QACtE,MAAM,EAAE,MAAM,EAAE,OAAO,EAAE,GAAG,MAAM,eAAe,CAAC;YAChD,eAAe,EAAE,eAAe;YAChC,qBAAqB,EAAE,sBAAsB;SAC9C,CAAC,CAAC;QACH,IAAI,CAAC;YACH,MAAM,EAAE,KAAK,EAAE,GAAG,MAAM,MAAM,CAAC,SAAS,EAAE,CAAC;YAC3C,MAAM,KAAK,GAAG,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;YACvC,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,eAAe,CAAC,CAAC;YACzC,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,YAAY,CAAC,CAAC;YACtC,MAAM,CAAC,KAAK,CAAC,MAAM,CAAC,CAAC,eAAe,CAAC,GAAG,CAAC,CAAC;YAE1C,MAAM,OAAO,GAAG,KAAK;iBAClB,MAAM,CAAC,CAAC,CAAC,EAAE,EAAE;gBACZ,MAAM,CAAC,GAAG,CAAC,CAAC,WAAW,CAAC;gBACxB,IAAI,CAAC,CAAC,IAAI,OAAO,CAAC,CAAC,KAAK,KAAK,QAAQ,IAAI,CAAC,CAAC,KAAK,CAAC,IAAI,EAAE,KAAK,EAAE;oBAAE,OAAO,IAAI,CAAC;gBAC5E,MAAM,QAAQ,GAAG,CAAC,CAAC,YAAY,KAAK,IAAI,CAAC;gBACzC,MAAM,KAAK,GAAG,OAAO,CAAC,CAAC,eAAe,KAAK,SAAS,CAAC;gBACrD,OAAO,QAAQ,KAAK,KAAK,CAAC;YAC5B,CAAC,CAAC;iBACD,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;YACtB,MAAM,CAAC,OAAO,CAAC,CAAC,OAAO,CAAC,EAAE,CAAC,CAAC;QAC9B,CAAC;gBAAS,CAAC;YACT,MAAM,OAAO,EAAE,CAAC;QAClB,CAAC;IACH,CAAC,CAAC,CAAC;AACL,CAAC,CAAC,CAAC"}

package/dist/tools/dynamics365-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerDynamics365IntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=dynamics365-integration.d.ts.map

package/dist/tools/dynamics365-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"dynamics365-integration.d.ts","sourceRoot":"","sources":["../../src/tools/dynamics365-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,mCAAmC,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA6D1F"}

package/dist/tools/dynamics365-integration.js

@@ -0,0 +1,45 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerDynamics365IntegrationTools(server, client) {
+    server.registerTool('get_dynamics365_settings', {
+        description: 'Read the Dynamics 365 integration settings: tenant, client id, environment URL and the defaults applied to tickets created from sessions (owner, queue, priority). The client secret is never returned.',
+        annotations: { title: 'Get Dynamics 365 settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/dynamics365/settings')).data));
+    server.registerTool('update_dynamics365_settings', {
+        description: 'Change the defaults applied to tickets created in Dynamics 365. Only the fields you pass change; null clears one. Credentials cannot be changed here — the user reconnects in Settings → Integrations.',
+        inputSchema: {
+            default_owner_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Dynamics 365 user id that owns new tickets (from list_dynamics365_owners)'),
+            default_queue_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Dynamics 365 queue id new tickets go to (from list_dynamics365_queues)'),
+            default_priority: z
+                .number()
+                .int()
+                .nullable()
+                .optional()
+                .describe('Priority code set on new tickets (Dynamics default: 1 High, 2 Normal, 3 Low)'),
+        },
+        annotations: { title: 'Update Dynamics 365 settings', destructiveHint: false },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/dynamics365/settings', { body })).data);
+    });
+    server.registerTool('list_dynamics365_queues', {
+        description: 'List the queues in the connected Dynamics 365 environment (id + name).',
+        annotations: { title: 'List Dynamics 365 queues', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/dynamics365/queues')).data));
+    server.registerTool('list_dynamics365_owners', {
+        description: 'List the users in the connected Dynamics 365 environment (id + name).',
+        annotations: { title: 'List Dynamics 365 users', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/dynamics365/owners')).data));
+}
+//# sourceMappingURL=dynamics365-integration.js.map

package/dist/tools/dynamics365-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/email.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"email.d.ts","sourceRoot":"","sources":["../../src/tools/email.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAkIzE"}
+{"version":3,"file":"email.d.ts","sourceRoot":"","sources":["../../src/tools/email.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA0KzE"}

package/dist/tools/email.js

@@ -95,5 +95,29 @@ export function registerEmailTools(server, client) {
         })).data;
         return jsonContent(data);
     });
+    server.registerTool('list_email_channels', {
+        description: "List the organization's email inboxes (channels) with the HTML template (html_template) that wraps every reply sent from each. A null html_template means the built-in default template. sender_signature is a legacy read-only signature appended only while the inbox uses the default template: carry it into a new custom template, or it stops appearing. Always call this before update_email_channel_template so you edit the current version. Load the `email-templates` skill for the variables a template supports.",
+        annotations: { title: 'List email channels', readOnlyHint: true },
+    }, async () => {
+        const data = (await client.GET('/email/channels')).data;
+        return jsonContent(data);
+    });
+    server.registerTool('update_email_channel_template', {
+        description: "Set one email inbox's HTML template, which wraps every reply sent from it — the place for per-agent sign-offs. html_template MUST contain {{content}} or the save is rejected with 400; null or an empty string resets to the built-in default. Every reply from the inbox uses the new version immediately. Show the user the full draft and get an explicit go before saving, and never reset a template unless explicitly asked. Load the `email-templates` skill first for the available variables.",
+        inputSchema: {
+            email_channel_id: z.string().describe('Email channel id from list_email_channels'),
+            html_template: z
+                .string()
+                .nullable()
+                .describe('Full HTML wrapping every reply. Must contain {{content}}. Optional: {{ticket_number}}, {{zendesk_ticket_id}}, {{session.language}}, {{agent_name}}, {{agent_title}}, {{agent_email}}, {{quoted_content}}. null/empty resets to the default template.'),
+        },
+        annotations: { title: 'Update email channel template', destructiveHint: true },
+    }, async ({ email_channel_id, html_template }) => {
+        const data = (await client.PATCH('/email/channels/{emailChannelId}', {
+            params: { path: { emailChannelId: email_channel_id } },
+            body: { html_template },
+        })).data;
+        return jsonContent(data);
+    });
 }
 //# sourceMappingURL=email.js.map

package/dist/tools/email.js.map

@@ -1 +1 @@
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package/dist/tools/freshchat-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerFreshchatIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=freshchat-integration.d.ts.map

package/dist/tools/freshchat-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"freshchat-integration.d.ts","sourceRoot":"","sources":["../../src/tools/freshchat-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,iCAAiC,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAyExF"}

package/dist/tools/freshchat-integration.js

@@ -0,0 +1,54 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFreshchatIntegrationTools(server, client) {
+    server.registerTool('get_freshchat_settings', {
+        description: 'Get the Freshchat integration settings: the agent the AI acts as, whether it handles every conversation, and where handoffs go. The access token is never returned; connected:false means Freshchat is not connected.',
+        annotations: { title: 'Get Freshchat settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshchat/settings')).data));
+    server.registerTool('update_freshchat_settings', {
+        description: 'Change Freshchat integration settings. Pass only the fields to change; the rest stay as they are. assign_to_agent needs handoff_agent_email (not the AI agent), assign_to_group needs handoff_group_id (see list_freshchat_groups). The access token and domain cannot be changed here.',
+        inputSchema: {
+            default_agent_email: z
+                .string()
+                .email()
+                .optional()
+                .describe('Freshchat agent the AI acts as: conversations assigned to it are handled by the AI'),
+            enabled: z.boolean().optional().describe('false pauses the integration'),
+            auto_handle_all_incoming_chats: z
+                .boolean()
+                .optional()
+                .describe('true = the AI handles every incoming conversation, not only those assigned to its agent'),
+            handoff_behavior: z
+                .enum(['unassign', 'freshchat_automation', 'assign_to_agent', 'assign_to_group'])
+                .optional()
+                .describe('On handoff: unassign (back to the queue), freshchat_automation (Freshchat assignment rules decide), assign_to_agent, assign_to_group'),
+            handoff_agent_email: z
+                .string()
+                .email()
+                .nullable()
+                .optional()
+                .describe('Agent that receives handoffs'),
+            handoff_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group that receives handoffs'),
+            handoff_marker_property_name: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Custom conversation property set to true on handoff (default cf_opencx_handed_off)'),
+        },
+        annotations: { title: 'Update Freshchat settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/freshchat/settings', { body })).data);
+    });
+    server.registerTool('list_freshchat_groups', {
+        description: 'List the Freshchat groups (id, name) to pick the handoff group.',
+        annotations: { title: 'List Freshchat groups', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshchat/groups')).data));
+}
+//# sourceMappingURL=freshchat-integration.js.map

package/dist/tools/freshchat-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/freshdesk-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerFreshdeskIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=freshdesk-integration.d.ts.map

package/dist/tools/freshdesk-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/freshdesk-integration.js

@@ -0,0 +1,68 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFreshdeskIntegrationTools(server, client) {
+    server.registerTool('get_freshdesk_settings', {
+        description: 'Get the Freshdesk integration settings: which tickets the AI handles, where handoffs go, extra AI agents and the assist-mode note footer. The API key is never returned; connected:false means Freshdesk is not connected.',
+        annotations: { title: 'Get Freshdesk settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/settings')).data));
+    server.registerTool('update_freshdesk_settings', {
+        description: 'Change Freshdesk integration settings. Pass only the fields to change; the rest stay as they are. Saved like the dashboard: the connection is re-checked and setup issues (e.g. a missing handoff marker field) come back in warnings. assign_to_agent needs handoff_agent_id, assign_to_group needs handoff_group_id. The domain and API key cannot be changed here.',
+        inputSchema: {
+            auto_handle_all_incoming_chats: z
+                .boolean()
+                .optional()
+                .describe('true = the AI handles every new ticket; false = only tickets assigned to its agent or default_group_id'),
+            default_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group whose tickets the AI handles when not handling all (see list_freshdesk_groups); null = none'),
+            handoff_behavior: z
+                .enum(['unassign', 'freshdesk_automation', 'assign_to_agent', 'assign_to_group'])
+                .optional()
+                .describe('On handoff: unassign, freshdesk_automation (Freshdesk rules decide), assign_to_agent (handoff_agent_id), assign_to_group (handoff_group_id)'),
+            handoff_agent_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Agent that receives handoffs (see list_freshdesk_agents)'),
+            handoff_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group that receives handoffs'),
+            handoff_marker_property_name: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Custom checkbox ticket field (cf_ name) set to true on handoff'),
+            assist_mode_footer_message: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Footer added to the private notes the AI leaves in assist mode; null = none'),
+            ai_agent_ids: z
+                .array(z.string().regex(/^\d+$/))
+                .max(25)
+                .optional()
+                .describe('Extra Freshdesk agent ids the AI also acts as (replaces the list; [] clears)'),
+        },
+        annotations: { title: 'Update Freshdesk settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/freshdesk/settings', { body })).data);
+    });
+    server.registerTool('list_freshdesk_groups', {
+        description: 'List the Freshdesk groups (id, name, auto-assignment) to pick the default or handoff group.',
+        annotations: { title: 'List Freshdesk groups', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/groups')).data));
+    server.registerTool('list_freshdesk_agents', {
+        description: 'List the Freshdesk agents other than the AI agent (id, name, email) to pick the handoff agent or extra AI agent ids.',
+        annotations: { title: 'List Freshdesk agents', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/agents')).data));
+}
+//# sourceMappingURL=freshdesk-integration.js.map

package/dist/tools/freshdesk-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/front-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerFrontIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=front-integration.d.ts.map

package/dist/tools/front-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"front-integration.d.ts","sourceRoot":"","sources":["../../src/tools/front-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,6BAA6B,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA4EpF"}

package/dist/tools/front-integration.js

@@ -0,0 +1,52 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFrontIntegrationTools(server, client) {
+    server.registerTool('get_front_settings', {
+        description: 'Read the Front integration settings: AI teammate, handoff inbox, signature and reply toggles. The API token is never returned.',
+        annotations: { title: 'Get Front settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/settings')).data));
+    server.registerTool('update_front_settings', {
+        description: 'Change Front integration settings. Only the fields you pass change. The API token cannot be changed here — the user reconnects in Settings → Integrations.',
+        inputSchema: {
+            default_teammate_id: z
+                .string()
+                .optional()
+                .describe('Front teammate the AI acts as; conversations assigned to it get AI replies (from list_front_teammates)'),
+            handoff_inbox_id: z
+                .string()
+                .optional()
+                .describe('Inbox conversations move to on handoff to a human (from list_front_inboxes)'),
+            signature_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Signature on AI email replies (from list_front_signatures); null = none'),
+            handle_unassigned: z
+                .boolean()
+                .optional()
+                .describe('AI also replies to unassigned conversations'),
+            process_on_assignment: z
+                .boolean()
+                .optional()
+                .describe('Assigning a conversation to the AI teammate triggers an AI reply'),
+        },
+        annotations: { title: 'Update Front settings', destructiveHint: false },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/front/settings', { body })).data);
+    });
+    server.registerTool('list_front_teammates', {
+        description: 'List the teammates of the connected Front account (id, email, name).',
+        annotations: { title: 'List Front teammates', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/teammates')).data));
+    server.registerTool('list_front_inboxes', {
+        description: 'List the inboxes of the connected Front account (id, name).',
+        annotations: { title: 'List Front inboxes', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/inboxes')).data));
+    server.registerTool('list_front_signatures', {
+        description: 'List the signatures available to the AI teammate. Fails until default_teammate_id is set.',
+        annotations: { title: 'List Front signatures', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/signatures')).data));
+}
+//# sourceMappingURL=front-integration.js.map

package/dist/tools/front-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/gorgias-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerGorgiasIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=gorgias-integration.d.ts.map

package/dist/tools/gorgias-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/gorgias-integration.js

@@ -0,0 +1,24 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerGorgiasIntegrationTools(server, client) {
+    server.registerTool('get_gorgias_settings', {
+        description: 'Get the Gorgias integration settings: the domain prefix and the Gorgias user tickets are assigned to. The API key is never returned; connected:false means Gorgias is not connected.',
+        annotations: { title: 'Get Gorgias settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/gorgias/settings')).data));
+    server.registerTool('update_gorgias_settings', {
+        description: 'Change the Gorgias user OpenCX assigns tickets to. The API key and domain cannot be changed here (the dashboard connects Gorgias).',
+        inputSchema: {
+            default_user_id: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Gorgias user id that tickets are assigned to'),
+        },
+        annotations: { title: 'Update Gorgias settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/gorgias/settings', { body })).data);
+    });
+}
+//# sourceMappingURL=gorgias-integration.js.map

package/dist/tools/gorgias-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/hubspot-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerHubspotIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=hubspot-integration.d.ts.map

package/dist/tools/hubspot-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/hubspot-integration.js

@@ -0,0 +1,50 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerHubspotIntegrationTools(server, client) {
+    server.registerTool('get_hubspot_settings', {
+        description: "Get the HubSpot integration settings: the AI's seat user, who handed-off conversations are assigned to, reply-all, the close stage and the handoff comment. Credentials are never returned; connected:false means HubSpot is not connected.",
+        annotations: { title: 'Get HubSpot settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/hubspot/settings')).data));
+    server.registerTool('update_hubspot_settings', {
+        description: 'Change HubSpot integration settings. Pass only the fields to change. User ids come from list_hubspot_owners.',
+        inputSchema: {
+            default_user_id: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('HubSpot user the AI acts as; conversations the AI owns move to this user'),
+            handoff_assignment_type: z
+                .enum(['unassigned', 'assign_to_user', 'leave_unchanged'])
+                .optional()
+                .describe('After handoff: unassigned = clear the owner, assign_to_user = give it to handoff_user_id, leave_unchanged = keep the owner'),
+            handoff_user_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('HubSpot user handed-off conversations go to; required with assign_to_user'),
+            ai_reply_to_all_enabled: z
+                .boolean()
+                .optional()
+                .describe('true = AI email replies go to everyone on the thread, not just the sender'),
+            close_ticket_stage_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Ticket pipeline stage id used when a session closes; null = the pipeline default'),
+            post_handoff_note: z
+                .boolean()
+                .optional()
+                .describe('true = a handoff posts a summary comment in HubSpot'),
+        },
+        annotations: { title: 'Update HubSpot settings', destructiveHint: true },
+    }, async (input) => {
+        const body = input;
+        return jsonContent((await client.PATCH('/integrations/hubspot/settings', { body })).data);
+    });
+    server.registerTool('list_hubspot_owners', {
+        description: 'List the users of the connected HubSpot account (user_id, name, email) — the valid values for default_user_id and handoff_user_id.',
+        annotations: { title: 'List HubSpot users', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/hubspot/owners')).data));
+}
+//# sourceMappingURL=hubspot-integration.js.map

package/dist/tools/hubspot-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/infobip-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerInfobipIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=infobip-integration.d.ts.map

package/dist/tools/infobip-integration.d.ts.map

@@ -0,0 +1 @@
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