@opencx/mcp 1.15.75 → 1.15.77

package/dist/tools/freshchat-integration.js

@@ -0,0 +1,54 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFreshchatIntegrationTools(server, client) {
+    server.registerTool('get_freshchat_settings', {
+        description: 'Get the Freshchat integration settings: the agent the AI acts as, whether it handles every conversation, and where handoffs go. The access token is never returned; connected:false means Freshchat is not connected.',
+        annotations: { title: 'Get Freshchat settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshchat/settings')).data));
+    server.registerTool('update_freshchat_settings', {
+        description: 'Change Freshchat integration settings. Pass only the fields to change; the rest stay as they are. assign_to_agent needs handoff_agent_email (not the AI agent), assign_to_group needs handoff_group_id (see list_freshchat_groups). The access token and domain cannot be changed here.',
+        inputSchema: {
+            default_agent_email: z
+                .string()
+                .email()
+                .optional()
+                .describe('Freshchat agent the AI acts as: conversations assigned to it are handled by the AI'),
+            enabled: z.boolean().optional().describe('false pauses the integration'),
+            auto_handle_all_incoming_chats: z
+                .boolean()
+                .optional()
+                .describe('true = the AI handles every incoming conversation, not only those assigned to its agent'),
+            handoff_behavior: z
+                .enum(['unassign', 'freshchat_automation', 'assign_to_agent', 'assign_to_group'])
+                .optional()
+                .describe('On handoff: unassign (back to the queue), freshchat_automation (Freshchat assignment rules decide), assign_to_agent, assign_to_group'),
+            handoff_agent_email: z
+                .string()
+                .email()
+                .nullable()
+                .optional()
+                .describe('Agent that receives handoffs'),
+            handoff_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group that receives handoffs'),
+            handoff_marker_property_name: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Custom conversation property set to true on handoff (default cf_opencx_handed_off)'),
+        },
+        annotations: { title: 'Update Freshchat settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/freshchat/settings', { body })).data);
+    });
+    server.registerTool('list_freshchat_groups', {
+        description: 'List the Freshchat groups (id, name) to pick the handoff group.',
+        annotations: { title: 'List Freshchat groups', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshchat/groups')).data));
+}
+//# sourceMappingURL=freshchat-integration.js.map

package/dist/tools/freshchat-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/freshdesk-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerFreshdeskIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=freshdesk-integration.d.ts.map

package/dist/tools/freshdesk-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/freshdesk-integration.js

@@ -0,0 +1,68 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFreshdeskIntegrationTools(server, client) {
+    server.registerTool('get_freshdesk_settings', {
+        description: 'Get the Freshdesk integration settings: which tickets the AI handles, where handoffs go, extra AI agents and the assist-mode note footer. The API key is never returned; connected:false means Freshdesk is not connected.',
+        annotations: { title: 'Get Freshdesk settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/settings')).data));
+    server.registerTool('update_freshdesk_settings', {
+        description: 'Change Freshdesk integration settings. Pass only the fields to change; the rest stay as they are. Saved like the dashboard: the connection is re-checked and setup issues (e.g. a missing handoff marker field) come back in warnings. assign_to_agent needs handoff_agent_id, assign_to_group needs handoff_group_id. The domain and API key cannot be changed here.',
+        inputSchema: {
+            auto_handle_all_incoming_chats: z
+                .boolean()
+                .optional()
+                .describe('true = the AI handles every new ticket; false = only tickets assigned to its agent or default_group_id'),
+            default_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group whose tickets the AI handles when not handling all (see list_freshdesk_groups); null = none'),
+            handoff_behavior: z
+                .enum(['unassign', 'freshdesk_automation', 'assign_to_agent', 'assign_to_group'])
+                .optional()
+                .describe('On handoff: unassign, freshdesk_automation (Freshdesk rules decide), assign_to_agent (handoff_agent_id), assign_to_group (handoff_group_id)'),
+            handoff_agent_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Agent that receives handoffs (see list_freshdesk_agents)'),
+            handoff_group_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Group that receives handoffs'),
+            handoff_marker_property_name: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Custom checkbox ticket field (cf_ name) set to true on handoff'),
+            assist_mode_footer_message: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Footer added to the private notes the AI leaves in assist mode; null = none'),
+            ai_agent_ids: z
+                .array(z.string().regex(/^\d+$/))
+                .max(25)
+                .optional()
+                .describe('Extra Freshdesk agent ids the AI also acts as (replaces the list; [] clears)'),
+        },
+        annotations: { title: 'Update Freshdesk settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/freshdesk/settings', { body })).data);
+    });
+    server.registerTool('list_freshdesk_groups', {
+        description: 'List the Freshdesk groups (id, name, auto-assignment) to pick the default or handoff group.',
+        annotations: { title: 'List Freshdesk groups', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/groups')).data));
+    server.registerTool('list_freshdesk_agents', {
+        description: 'List the Freshdesk agents other than the AI agent (id, name, email) to pick the handoff agent or extra AI agent ids.',
+        annotations: { title: 'List Freshdesk agents', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/freshdesk/agents')).data));
+}
+//# sourceMappingURL=freshdesk-integration.js.map

package/dist/tools/freshdesk-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/front-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerFrontIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=front-integration.d.ts.map

package/dist/tools/front-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/front-integration.js

@@ -0,0 +1,52 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerFrontIntegrationTools(server, client) {
+    server.registerTool('get_front_settings', {
+        description: 'Read the Front integration settings: AI teammate, handoff inbox, signature and reply toggles. The API token is never returned.',
+        annotations: { title: 'Get Front settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/settings')).data));
+    server.registerTool('update_front_settings', {
+        description: 'Change Front integration settings. Only the fields you pass change. The API token cannot be changed here — the user reconnects in Settings → Integrations.',
+        inputSchema: {
+            default_teammate_id: z
+                .string()
+                .optional()
+                .describe('Front teammate the AI acts as; conversations assigned to it get AI replies (from list_front_teammates)'),
+            handoff_inbox_id: z
+                .string()
+                .optional()
+                .describe('Inbox conversations move to on handoff to a human (from list_front_inboxes)'),
+            signature_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Signature on AI email replies (from list_front_signatures); null = none'),
+            handle_unassigned: z
+                .boolean()
+                .optional()
+                .describe('AI also replies to unassigned conversations'),
+            process_on_assignment: z
+                .boolean()
+                .optional()
+                .describe('Assigning a conversation to the AI teammate triggers an AI reply'),
+        },
+        annotations: { title: 'Update Front settings', destructiveHint: false },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/front/settings', { body })).data);
+    });
+    server.registerTool('list_front_teammates', {
+        description: 'List the teammates of the connected Front account (id, email, name).',
+        annotations: { title: 'List Front teammates', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/teammates')).data));
+    server.registerTool('list_front_inboxes', {
+        description: 'List the inboxes of the connected Front account (id, name).',
+        annotations: { title: 'List Front inboxes', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/inboxes')).data));
+    server.registerTool('list_front_signatures', {
+        description: 'List the signatures available to the AI teammate. Fails until default_teammate_id is set.',
+        annotations: { title: 'List Front signatures', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/front/signatures')).data));
+}
+//# sourceMappingURL=front-integration.js.map

package/dist/tools/front-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/gorgias-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerGorgiasIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=gorgias-integration.d.ts.map

package/dist/tools/gorgias-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"gorgias-integration.d.ts","sourceRoot":"","sources":["../../src/tools/gorgias-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,+BAA+B,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA8BtF"}

package/dist/tools/gorgias-integration.js

@@ -0,0 +1,24 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerGorgiasIntegrationTools(server, client) {
+    server.registerTool('get_gorgias_settings', {
+        description: 'Get the Gorgias integration settings: the domain prefix and the Gorgias user tickets are assigned to. The API key is never returned; connected:false means Gorgias is not connected.',
+        annotations: { title: 'Get Gorgias settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/gorgias/settings')).data));
+    server.registerTool('update_gorgias_settings', {
+        description: 'Change the Gorgias user OpenCX assigns tickets to. The API key and domain cannot be changed here (the dashboard connects Gorgias).',
+        inputSchema: {
+            default_user_id: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('Gorgias user id that tickets are assigned to'),
+        },
+        annotations: { title: 'Update Gorgias settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/gorgias/settings', { body })).data);
+    });
+}
+//# sourceMappingURL=gorgias-integration.js.map

package/dist/tools/gorgias-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/hubspot-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerHubspotIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=hubspot-integration.d.ts.map

package/dist/tools/hubspot-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"hubspot-integration.d.ts","sourceRoot":"","sources":["../../src/tools/hubspot-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAOrD,wBAAgB,+BAA+B,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA8DtF"}

package/dist/tools/hubspot-integration.js

@@ -0,0 +1,50 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerHubspotIntegrationTools(server, client) {
+    server.registerTool('get_hubspot_settings', {
+        description: "Get the HubSpot integration settings: the AI's seat user, who handed-off conversations are assigned to, reply-all, the close stage and the handoff comment. Credentials are never returned; connected:false means HubSpot is not connected.",
+        annotations: { title: 'Get HubSpot settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/hubspot/settings')).data));
+    server.registerTool('update_hubspot_settings', {
+        description: 'Change HubSpot integration settings. Pass only the fields to change. User ids come from list_hubspot_owners.',
+        inputSchema: {
+            default_user_id: z
+                .string()
+                .min(1)
+                .optional()
+                .describe('HubSpot user the AI acts as; conversations the AI owns move to this user'),
+            handoff_assignment_type: z
+                .enum(['unassigned', 'assign_to_user', 'leave_unchanged'])
+                .optional()
+                .describe('After handoff: unassigned = clear the owner, assign_to_user = give it to handoff_user_id, leave_unchanged = keep the owner'),
+            handoff_user_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('HubSpot user handed-off conversations go to; required with assign_to_user'),
+            ai_reply_to_all_enabled: z
+                .boolean()
+                .optional()
+                .describe('true = AI email replies go to everyone on the thread, not just the sender'),
+            close_ticket_stage_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Ticket pipeline stage id used when a session closes; null = the pipeline default'),
+            post_handoff_note: z
+                .boolean()
+                .optional()
+                .describe('true = a handoff posts a summary comment in HubSpot'),
+        },
+        annotations: { title: 'Update HubSpot settings', destructiveHint: true },
+    }, async (input) => {
+        const body = input;
+        return jsonContent((await client.PATCH('/integrations/hubspot/settings', { body })).data);
+    });
+    server.registerTool('list_hubspot_owners', {
+        description: 'List the users of the connected HubSpot account (user_id, name, email) — the valid values for default_user_id and handoff_user_id.',
+        annotations: { title: 'List HubSpot users', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/hubspot/owners')).data));
+}
+//# sourceMappingURL=hubspot-integration.js.map

package/dist/tools/hubspot-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/infobip-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerInfobipIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=infobip-integration.d.ts.map

package/dist/tools/infobip-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/infobip-integration.js

@@ -0,0 +1,68 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+// Registered by createServer only when the org has this integration connected.
+export function registerInfobipIntegrationTools(server, client) {
+    server.registerTool('get_infobip_settings', {
+        description: 'Read the Infobip integration settings: AI agent, queues, reply toggles, resolution behaviour and rollout. The API key is never returned.',
+        annotations: { title: 'Get Infobip settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/infobip/settings')).data));
+    server.registerTool('update_infobip_settings', {
+        description: 'Change Infobip integration settings. Only the fields you pass change; null clears an id. Credentials cannot be changed here — the user reconnects in Settings → Integrations.',
+        inputSchema: {
+            default_agent_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Infobip agent the AI acts as; conversations assigned to it get AI replies (from list_infobip_agents)'),
+            handoff_queue_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Queue conversations go to on handoff to a human (from list_infobip_queues)'),
+            ai_agent_queue_id: z
+                .string()
+                .nullable()
+                .optional()
+                .describe('Queue whose unassigned conversations the AI claims before a human can; null = off'),
+            handle_unassigned: z
+                .boolean()
+                .optional()
+                .describe('AI also replies to unassigned conversations'),
+            process_on_assignment: z
+                .boolean()
+                .optional()
+                .describe('Assigning a conversation to the AI agent triggers an AI reply'),
+            close_on_resolve: z
+                .boolean()
+                .optional()
+                .describe('Resolving the session also updates the Infobip conversation status'),
+            on_ai_resolution: z
+                .enum(['close', 'solve'])
+                .optional()
+                .describe("'close' → CLOSED (final), 'solve' → SOLVED (shown as Resolved, reopenable)"),
+            rollout_conversation_count: z
+                .number()
+                .int()
+                .min(0)
+                .optional()
+                .describe('Send every Nth eligible conversation to the AI via the rollout URL; 0 = off'),
+            handle_out_of_working_hours: z
+                .boolean()
+                .optional()
+                .describe('Rollout may send conversations to the AI outside office hours'),
+        },
+        annotations: { title: 'Update Infobip settings', destructiveHint: false },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/infobip/settings', { body })).data);
+    });
+    server.registerTool('list_infobip_agents', {
+        description: 'List the agents of the connected Infobip account (id, name, role, status).',
+        annotations: { title: 'List Infobip agents', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/infobip/agents')).data));
+    server.registerTool('list_infobip_queues', {
+        description: 'List the queues of the connected Infobip account (id, name). Empty on accounts without queues.',
+        annotations: { title: 'List Infobip queues', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/infobip/queues')).data));
+}
+//# sourceMappingURL=infobip-integration.js.map

package/dist/tools/infobip-integration.js.map

@@ -0,0 +1 @@
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package/dist/tools/intercom-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerIntercomIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=intercom-integration.d.ts.map

package/dist/tools/intercom-integration.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/intercom-integration.js

@@ -0,0 +1,74 @@
+import { z } from 'zod';
+import { jsonContent } from '../api-client.js';
+const handoffAssignmentTypes = [
+    'unassigned',
+    'team',
+    'team_round_robin',
+    'team_least_busy',
+    'admin',
+    'both_admin_and_team',
+];
+// Registered by createServer only when the org has this integration connected.
+export function registerIntercomIntegrationTools(server, client) {
+    server.registerTool('get_intercom_settings', {
+        description: 'Get the Intercom integration settings: the admin the AI acts as, where handoffs go, full conversation sync, attachment forwarding and snooze sync. The access token is never returned; connected:false means Intercom is not connected.',
+        annotations: { title: 'Get Intercom settings', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/intercom/settings')).data));
+    server.registerTool('update_intercom_settings', {
+        description: 'Change Intercom integration settings. Pass only the fields to change; the rest stay as they are. The access token and workspace cannot be changed here (the dashboard connects Intercom). Use list_intercom_admins / list_intercom_teams for ids and list_custom_statuses for the snooze status.',
+        inputSchema: {
+            default_admin_id: z
+                .string()
+                .min(1)
+                .nullable()
+                .optional()
+                .describe('Intercom admin the AI acts as: conversations assigned to it are handled by the AI'),
+            handoff_assignment_type: z
+                .enum(handoffAssignmentTypes)
+                .optional()
+                .describe('Where a conversation goes on handoff: unassigned, team (handoff_assignment_type_team_id), team_round_robin / team_least_busy (a teammate of that team), admin (handoff_assignment_type_admin_id), both_admin_and_team'),
+            handoff_assignment_type_admin_id: z
+                .string()
+                .optional()
+                .describe('Admin that receives handoffs; empty string clears it'),
+            handoff_assignment_type_team_id: z
+                .string()
+                .optional()
+                .describe('Team that receives handoffs; empty string clears it'),
+            enable_full_conversation_sync: z
+                .boolean()
+                .optional()
+                .describe('true = mirror every Intercom conversation into OpenCX, not only the AI-handled ones'),
+            forward_unsupported_attachments: z
+                .boolean()
+                .optional()
+                .describe('true = pass PDFs, video and audio on so the AI can acknowledge them'),
+            snooze_sub_status_id: z
+                .string()
+                .uuid()
+                .nullable()
+                .optional()
+                .describe('Custom status mirrored to and from the Intercom snoozed state; null turns snooze sync off'),
+            snooze_duration_hours: z
+                .number()
+                .int()
+                .min(1)
+                .max(720)
+                .optional()
+                .describe('Hours a conversation stays snoozed on Intercom when that status is applied'),
+        },
+        annotations: { title: 'Update Intercom settings', destructiveHint: true },
+    }, async (args) => {
+        const body = args;
+        return jsonContent((await client.PATCH('/integrations/intercom/settings', { body })).data);
+    });
+    server.registerTool('list_intercom_admins', {
+        description: 'List the Intercom workspace admins (id, name, email) to pick the AI admin or the handoff admin.',
+        annotations: { title: 'List Intercom admins', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/intercom/admins')).data));
+    server.registerTool('list_intercom_teams', {
+        description: 'List the Intercom workspace teams (id, name, admin ids) to pick the handoff team.',
+        annotations: { title: 'List Intercom teams', readOnlyHint: true },
+    }, async () => jsonContent((await client.GET('/integrations/intercom/teams')).data));
+}
+//# sourceMappingURL=intercom-integration.js.map

package/dist/tools/intercom-integration.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"intercom-integration.js","sourceRoot":"","sources":["../../src/tools/intercom-integration.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAE,WAAW,EAAE,MAAM,kBAAkB,CAAC;AAO/C,MAAM,sBAAsB,GAAG;IAC7B,YAAY;IACZ,MAAM;IACN,kBAAkB;IAClB,iBAAiB;IACjB,OAAO;IACP,qBAAqB;CACb,CAAC;AAEX,+EAA+E;AAC/E,MAAM,UAAU,gCAAgC,CAAC,MAAiB,EAAE,MAAoB;IACtF,MAAM,CAAC,YAAY,CACjB,uBAAuB,EACvB;QACE,WAAW,EACT,yOAAyO;QAC3O,WAAW,EAAE,EAAE,KAAK,EAAE,uBAAuB,EAAE,YAAY,EAAE,IAAI,EAAE;KACpE,EACD,KAAK,IAAI,EAAE,CAAC,WAAW,CAAC,CAAC,MAAM,MAAM,CAAC,GAAG,CAAC,iCAAiC,CAAC,CAAC,CAAC,IAAI,CAAC,CACpF,CAAC;IAEF,MAAM,CAAC,YAAY,CACjB,0BAA0B,EAC1B;QACE,WAAW,EACT,kSAAkS;QACpS,WAAW,EAAE;YACX,gBAAgB,EAAE,CAAC;iBAChB,MAAM,EAAE;iBACR,GAAG,CAAC,CAAC,CAAC;iBACN,QAAQ,EAAE;iBACV,QAAQ,EAAE;iBACV,QAAQ,CACP,mFAAmF,CACpF;YACH,uBAAuB,EAAE,CAAC;iBACvB,IAAI,CAAC,sBAAsB,CAAC;iBAC5B,QAAQ,EAAE;iBACV,QAAQ,CACP,uNAAuN,CACxN;YACH,gCAAgC,EAAE,CAAC;iBAChC,MAAM,EAAE;iBACR,QAAQ,EAAE;iBACV,QAAQ,CAAC,sDAAsD,CAAC;YACnE,+BAA+B,EAAE,CAAC;iBAC/B,MAAM,EAAE;iBACR,QAAQ,EAAE;iBACV,QAAQ,CAAC,qDAAqD,CAAC;YAClE,6BAA6B,EAAE,CAAC;iBAC7B,OAAO,EAAE;iBACT,QAAQ,EAAE;iBACV,QAAQ,CACP,qFAAqF,CACtF;YACH,+BAA+B,EAAE,CAAC;iBAC/B,OAAO,EAAE;iBACT,QAAQ,EAAE;iBACV,QAAQ,CAAC,qEAAqE,CAAC;YAClF,oBAAoB,EAAE,CAAC;iBACpB,MAAM,EAAE;iBACR,IAAI,EAAE;iBACN,QAAQ,EAAE;iBACV,QAAQ,EAAE;iBACV,QAAQ,CACP,2FAA2F,CAC5F;YACH,qBAAqB,EAAE,CAAC;iBACrB,MAAM,EAAE;iBACR,GAAG,EAAE;iBACL,GAAG,CAAC,CAAC,CAAC;iBACN,GAAG,CAAC,GAAG,CAAC;iBACR,QAAQ,EAAE;iBACV,QAAQ,CAAC,4EAA4E,CAAC;SAC1F;QACD,WAAW,EAAE,EAAE,KAAK,EAAE,0BAA0B,EAAE,eAAe,EAAE,IAAI,EAAE;KAC1E,EACD,KAAK,EAAE,IAAI,EAAE,EAAE;QACb,MAAM,IAAI,GAAe,IAAI,CAAC;QAC9B,OAAO,WAAW,CAAC,CAAC,MAAM,MAAM,CAAC,KAAK,CAAC,iCAAiC,EAAE,EAAE,IAAI,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;IAC7F,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,YAAY,CACjB,sBAAsB,EACtB;QACE,WAAW,EACT,iGAAiG;QACnG,WAAW,EAAE,EAAE,KAAK,EAAE,sBAAsB,EAAE,YAAY,EAAE,IAAI,EAAE;KACnE,EACD,KAAK,IAAI,EAAE,CAAC,WAAW,CAAC,CAAC,MAAM,MAAM,CAAC,GAAG,CAAC,+BAA+B,CAAC,CAAC,CAAC,IAAI,CAAC,CAClF,CAAC;IAEF,MAAM,CAAC,YAAY,CACjB,qBAAqB,EACrB;QACE,WAAW,EACT,mFAAmF;QACrF,WAAW,EAAE,EAAE,KAAK,EAAE,qBAAqB,EAAE,YAAY,EAAE,IAAI,EAAE;KAClE,EACD,KAAK,IAAI,EAAE,CAAC,WAAW,CAAC,CAAC,MAAM,MAAM,CAAC,GAAG,CAAC,8BAA8B,CAAC,CAAC,CAAC,IAAI,CAAC,CACjF,CAAC;AACJ,CAAC"}

package/dist/tools/macros.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"macros.d.ts","sourceRoot":"","sources":["../../src/tools/macros.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AA4DrD,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAyNzE"}
+{"version":3,"file":"macros.d.ts","sourceRoot":"","sources":["../../src/tools/macros.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAuErD,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA4NzE"}

package/dist/tools/macros.js

@@ -21,7 +21,9 @@ const macroOptionsSchema = z
     .max(3)
     .describe('Up to 3 options the customer can tap instead of typing, sent with the macro on channels that show them. A macro with options needs body text.');
 const macroBodySchema = {
-    category: z.string().describe('Grouping/category the macro is filed under (e.g. "greetings").'),
+    category: z
+        .string()
+        .describe('Group the macro is filed under (e.g. "Billing / Refunds"): a section in Settings → Macros and in the inbox macro picker. "general" when it has none.'),
     title: z.string().describe('Macro display title shown in the inbox macro picker.'),
     content: z.string().describe(macroContentDescription),
     options: macroOptionsSchema.optional(),
@@ -29,6 +31,11 @@ const macroBodySchema = {
         .boolean()
         .optional()
         .describe('When true, this macro is never suggested to agents (they can still search for it and use it). Defaults to false.'),
+    allowed_team_ids: z
+        .array(z.string())
+        .max(50)
+        .optional()
+        .describe('Team IDs whose agents see this macro in the inbox. Empty or omitted = every agent. Admins with Macros settings access always see it.'),
 };
 const macroSettingsInput = {
     translation_languages: z
@@ -153,6 +160,7 @@ export function registerMacroTools(server, client) {
             content: macroBodySchema.content.optional(),
             options: macroOptionsSchema.optional(),
             exclude_from_suggestions: macroBodySchema.exclude_from_suggestions.describe('When true, this macro is never suggested to agents (they can still search for it and use it). Omit to leave it as it is.'),
+            allowed_team_ids: macroBodySchema.allowed_team_ids.describe('The FULL list of team IDs whose agents see this macro; `[]` = every agent. Omit to leave it as it is.'),
         },
         annotations: { title: 'Update macro', destructiveHint: true },
     }, async ({ id, ...body }) => {

package/dist/tools/macros.js.map

@@ -1 +1 @@
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package/dist/tools/salesforce-integration.d.ts

@@ -0,0 +1,4 @@
+import type { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import type { OpenCXClient } from '../api-client.js';
+export declare function registerSalesforceIntegrationTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=salesforce-integration.d.ts.map

package/dist/tools/salesforce-integration.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"salesforce-integration.d.ts","sourceRoot":"","sources":["../../src/tools/salesforce-integration.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAGzE,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AASrD,wBAAgB,kCAAkC,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA4EzF"}