@opencx/mcp 1.15.63 → 1.15.64

package/dist/schema.d.ts

@@ -288,7 +288,7 @@ export interface paths {
         };
         /**
          * List chat sessions
-         * @description Returns a paginated list of chat sessions for the organization. Supports filtering by status, channel, handoff state, and date ranges.
+         * @description Returns a paginated list of chat sessions for the organization. Supports filtering by status, channel, handoff state, and date ranges. Companion searches may briefly lag recent changes and return an error when unavailable or too large; date ranges have no fixed maximum.
          */
         get: operations["listChatSessions"];
         put?: never;
@@ -314,7 +314,7 @@ export interface paths {
         put?: never;
         /**
          * Filter chat sessions
-         * @description Search and filter chat sessions with advanced criteria. Supports filtering by date range, channels, status, sentiment, tags, assignees, teams, contacts, language, custom data, and more. Results are paginated and sortable.
+         * @description Search and filter chat sessions with advanced criteria. Supports filtering by date range, channels, status, sentiment, tags, assignees, teams, contacts, language, custom data, and more. Results are paginated and sortable. Companion searches may briefly lag recent changes and return an error when unavailable or too large; date ranges have no fixed maximum.
          */
         post: operations["filterChatSessions"];
         delete?: never;
@@ -438,7 +438,7 @@ export interface paths {
         put?: never;
         /**
          * Assign or unassign a chat session
-         * @description Assign a chat session to a human agent, named either by `assignee_id` or by `assignee_email` — exactly one. The email is matched case-insensitively against this organization’s members, so a sync can assign straight from the address it already holds. Send either field as null to unassign. A teammate who is not a member of this organization is rejected.
+         * @description Assign a chat session to a human agent, named either by `assignee_id` or by `assignee_email` — exactly one. The email is matched case-insensitively against this organization’s members, so a sync can assign straight from the address it already holds. Send either field as null to unassign. A teammate who is not a member of this organization is rejected. Assigning the AI agent is refused with a 429 `feature_limit_reached` error while the organization’s monthly AI resolutions limit is reached.
          */
         post: operations["assignChatSession"];
         delete?: never;
@@ -6969,50 +6969,6 @@ export interface components {
         SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review" | "internal";
         /** @enum {string} */
         MessageOptionType: "text" | "workflow";
-        SalesforceReplyTemplateRules: {
-            conditions: ({
-                /** @constant */
-                type: "attribute";
-                key: string;
-                /** @enum {string} */
-                op: "exists" | "not_exists" | "eq" | "neq" | "contains";
-                value?: string;
-            } | {
-                /** @constant */
-                type: "tag";
-                /** @enum {string} */
-                op: "has" | "not_has";
-                value: string;
-            })[];
-        };
-        CreateSalesforceAiReplyTemplateDto: {
-            name: string;
-            template_html: string;
-            is_default?: boolean;
-            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
-            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
-            from_address?: string | null;
-            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
-            to_address?: string | null;
-        };
-        UpdateSalesforceAiReplyTemplateDto: {
-            name?: string;
-            template_html?: string;
-            is_default?: boolean;
-            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
-            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
-            from_address?: string | null;
-            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
-            to_address?: string | null;
-        };
-        PreviewSalesforceAiReplyTemplateDto: {
-            template_html: string;
-            session_number?: number;
-            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
-            from_address?: string | null;
-            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
-            to_address?: string | null;
-        };
         ContactsFilter: {
             /** @constant */
             type: "all_contacts";
@@ -7105,6 +7061,50 @@ export interface components {
                 value?: string;
             }[];
         };
+        SalesforceReplyTemplateRules: {
+            conditions: ({
+                /** @constant */
+                type: "attribute";
+                key: string;
+                /** @enum {string} */
+                op: "exists" | "not_exists" | "eq" | "neq" | "contains";
+                value?: string;
+            } | {
+                /** @constant */
+                type: "tag";
+                /** @enum {string} */
+                op: "has" | "not_has";
+                value: string;
+            })[];
+        };
+        CreateSalesforceAiReplyTemplateDto: {
+            name: string;
+            template_html: string;
+            is_default?: boolean;
+            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
+            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
+            from_address?: string | null;
+            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
+            to_address?: string | null;
+        };
+        UpdateSalesforceAiReplyTemplateDto: {
+            name?: string;
+            template_html?: string;
+            is_default?: boolean;
+            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
+            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
+            from_address?: string | null;
+            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
+            to_address?: string | null;
+        };
+        PreviewSalesforceAiReplyTemplateDto: {
+            template_html: string;
+            session_number?: number;
+            /** @description From address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{sf_case_LatestPOSEmail__c}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise Salesforce's default sender applies. Empty or null clears it. */
+            from_address?: string | null;
+            /** @description To address of the AI agent's autopilot Case email: a literal address, a {{session attribute}} such as {{reservation_email}}, or an {{#if …}} branch, resolved per session. Used only when it resolves to an email address; otherwise the Case contact's address applies. Empty or null clears it. */
+            to_address?: string | null;
+        };
         OfficeHoursExceptionDto: {
             name: string;
             /**
@@ -9163,7 +9163,7 @@ export interface components {
              * @description What starts the workflow. Use "manual-trigger" for on-demand execution, "ai-trigger" for AI-initiated, "webhook" for external HTTP triggers, "cron-trigger" for scheduled runs, or event-based triggers like "ticket-created", "contact-created", etc.
              * @enum {string}
              */
-            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "sub-session-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description Trigger-specific configuration (e.g. cron expression for cron-trigger) */
             trigger_configuration?: unknown | null;
             /** @description Array of workflow steps and control-flow blocks. Each step is an object with { "$kind": "Action", "id": "<unique-step-id>", "type": "<action-type>", "name": "<display-name>", "input": { ... } }. Control-flow blocks use { "$kind": "Block", "type": "if-else", "id": "<unique-id>", "inputs": { "condition": { "operatorName": "equals", "left": "{{step_id.field}}", "right": "value" } }, "branches": { "then": [...steps], "else": [...steps] } }. Use {{step_id.field}} to reference outputs from previous steps (no `.output.` segment — the field sits directly under the step id). */
@@ -9180,7 +9180,7 @@ export interface components {
              * @description New trigger type
              * @enum {string}
              */
-            trigger_type?: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type?: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "sub-session-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description New trigger configuration */
             trigger_configuration?: unknown | null;
             /** @description New workflow step/block definitions (replaces existing blocks) */
@@ -9193,7 +9193,7 @@ export interface components {
              * @description Trigger type to validate against
              * @enum {string}
              */
-            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "sub-session-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description Trigger configuration to validate against the trigger's configuration_def. When omitted, the trigger is validated as if unconfigured — triggers with required configuration (e.g. cron-trigger, ai-trigger) will report errors. */
             trigger_configuration?: unknown | null;
             /** @description Workflow blocks to validate */
@@ -9206,7 +9206,7 @@ export interface components {
                  * @description Trigger type whose payload shape this synthetic payload should match
                  * @enum {string}
                  */
-                type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+                type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "sub-session-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
                 payload: unknown;
             };
         };
@@ -10616,6 +10616,8 @@ export interface components {
             attachments: components["schemas"]["MacroAttachmentDto"][];
             options: components["schemas"]["MessageOptionDto"][];
             user_id: number | null;
+            /** @description Authenticated creator, when known. Read-only; null for legacy or integration-created macros. */
+            created_by_user_id: number | null;
             overrides_saved_reply_id: string | null;
             exclude_from_suggestions: boolean;
             source_language: string | null;
@@ -11252,7 +11254,7 @@ export interface components {
         OutboundCallCapacityError: {
             statusCode: 429 | 503;
             message: string;
-            /** @description outbound_call_org_limit or outbound_call_global_limit for call capacity rejection; outbound_call_capacity_unavailable when capacity cannot be checked. */
+            /** @description outbound_call_org_limit or outbound_call_global_limit for call capacity rejection; outbound_call_capacity_unavailable when capacity cannot be checked; feature_limit_reached when the monthly AI voice minutes limit set in Billing is reached. */
             error?: string;
         };
         TransferDestinationDto: {
@@ -11491,15 +11493,6 @@ export interface components {
             enums: components["schemas"]["SavedReplyVariableEnum"][];
             custom: components["schemas"]["SavedReplyVariableDto"][];
         };
-        SecretMetadataDto: {
-            /** Format: uuid */
-            id: string;
-            name: string;
-            /** Format: date-time */
-            created_at: string;
-            /** Format: date-time */
-            updated_at: string;
-        };
         SkipSequenceStepResponse: {
             /** @enum {string} */
             outcome: "skipped" | "already_skipped" | "contact_not_found" | "not_skippable" | "no_pending_step" | "step_not_found" | "step_not_pending" | "dispatch_in_progress";
@@ -11510,6 +11503,15 @@ export interface components {
             step_index: number | null;
             channel: ("whatsapp" | "voice" | "email") | null;
         };
+        SecretMetadataDto: {
+            /** Format: uuid */
+            id: string;
+            name: string;
+            /** Format: date-time */
+            created_at: string;
+            /** Format: date-time */
+            updated_at: string;
+        };
         WhatsAppTemplateButtonOptionDto: {
             /** @description Meta's 0-based button index — the key a step's `buttons` binding uses. */
             index: number;
@@ -14330,7 +14332,7 @@ export interface components {
             summary: string;
             explanation: string | null;
             sentiment: ("angry" | "happy" | "neutral") | null;
-            reasons: ("ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
+            reasons: ("ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
             references: components["schemas"]["InvestigationReferenceItem"][];
             referenced_documents: components["schemas"]["InvestigationReferenceBuckets"];
         } | null;
@@ -14590,7 +14592,7 @@ export interface components {
             } | ({
                 /** @constant */
                 success: true;
-                code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored" | "ai_response_skipped_by_workflow" | "message_option_workflow_triggered" | "ai_skipped_spam" | "steered_into_live_turn" | "session_busy";
+                code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored" | "ai_response_skipped_by_workflow" | "message_option_workflow_triggered" | "ai_skipped_spam" | "steered_into_live_turn" | "session_busy" | "feature_limit_reached";
                 autopilotResponse?: {
                     /** @constant */
                     type: "text";
@@ -14752,6 +14754,7 @@ export interface components {
                     };
                     assistMode: boolean;
                     emailContactRevision?: number;
+                    emailDelivered?: boolean;
                     mode?: {
                         id: string;
                         name: string;
@@ -15135,12 +15138,12 @@ export interface components {
             end_date: string;
             reasons: {
                 /** @enum {string} */
-                reason: "ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance";
+                reason: "ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance";
                 count: number;
                 percentage: number;
             }[];
             reason_combinations: {
-                reasons: ("ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
+                reasons: ("ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
                 session_count: number;
                 percentage: number;
             }[];
@@ -16122,7 +16125,7 @@ export interface components {
             summary: string;
             explanation: string | null;
             sentiment: string | null;
-            reasons: ("ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
+            reasons: ("ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
             references: {
                 /** @enum {string} */
                 reference_type: "ai_profile" | "instruction" | "knowledge" | "prohibited_topic" | "tool";
@@ -16301,7 +16304,7 @@ export interface components {
                 session_id: string;
                 summary: string;
                 explanation: string | null;
-                reasons: ("ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
+                reasons: ("ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance")[];
                 sentiment: ("angry" | "happy" | "neutral") | null;
                 created_at: string;
             }[];
@@ -21690,7 +21693,7 @@ export interface operations {
                 /** @description Pagination cursor from a previous response */
                 cursor?: string;
                 /** @description Only return handoffs that include this reason */
-                reason?: "ai_implied_handoff" | "based_on_instructions" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance";
+                reason?: "ai_implied_handoff" | "based_on_instructions" | "feature_limit_reached__ai_resolutions" | "feature_limit_reached__ai_voice_minutes" | "instructions_not_clear" | "insufficient_knowledge" | "insufficient_tools" | "prohibited_topic" | "user_requested_human_assistance";
                 /** @description Start date in ISO 8601 format (defaults to 30 days ago) */
                 start_date?: string;
                 /** @description End date in ISO 8601 format (defaults to now) */