@opencx/mcp 1.15.58 → 1.15.60

package/dist/schema.d.ts

@@ -382,7 +382,7 @@ export interface paths {
         head?: never;
         /**
          * Update a chat session
-         * @description Updates a chat session. Can change status, generate summary/sentiment on resolve, and reflect status changes to integrations.
+         * @description Updates a chat session. Can change status, set or clear the summary, generate summary/sentiment on resolve, and reflect status changes to integrations.
          */
         patch: operations["updateChatSession"];
         trace?: never;
@@ -2118,7 +2118,7 @@ export interface paths {
         head?: never;
         /**
          * Update a macro
-         * @description Partially update a saved-reply macro. Attachments are dashboard-authored and cannot be changed via the public API; text-only updates leave them untouched.
+         * @description Partially update a saved-reply macro. Attachments are dashboard-authored and cannot be changed via the public API; text-only updates leave attachments and options untouched.
          */
         patch: operations["updateMacro"];
         trace?: never;
@@ -3222,6 +3222,26 @@ export interface paths {
         patch: operations["updatePhoneAgent"];
         trace?: never;
     };
+    "/phone/calls/hand-back": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Hand back a transferred call
+         * @description Returns a caller that a Classical IVR transferred to your SIP endpoint. Your SIP leg is hung up, and the IVR continues with the steps after the transfer (usually routing the caller to a team) on the same call, recording and session. Call it instead of hanging up when the caller should continue with the organization. Repeating a successful hand-back returns the same response and ignores its summary. Returns 409 when the session has no transferred call waiting: before your leg answered, or after your leg or the caller hung up.
+         */
+        post: operations["handBackPhoneCall"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/phone/outbound-call": {
         parameters: {
             query?: never;
@@ -6739,6 +6759,8 @@ export interface components {
     schemas: {
         /** @enum {string} */
         SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review" | "internal";
+        /** @enum {string} */
+        MessageOptionType: "text" | "workflow";
         SalesforceReplyTemplateRules: {
             conditions: ({
                 /** @constant */
@@ -7243,6 +7265,11 @@ export interface components {
             /** @description Optional reason for redaction */
             reason?: string;
         };
+        MacroOptionInputDto: {
+            id?: string;
+            label: string;
+            type: components["schemas"]["MessageOptionType"];
+        };
         SkipSequenceStepBody: {
             /** @enum {string} */
             mode: "next_pending" | "next_channel" | "specific_step";
@@ -8399,6 +8426,8 @@ export interface components {
             session_closed_payload?: {
                 [key: string]: unknown;
             } | string;
+            /** @description Replace the session summary, or null to clear it. Takes precedence over a summary generated on resolve. */
+            summary?: string | null;
         };
         SessionAssigneeUpdateInput: {
             /** @description Agent user ID to assign, or null to unassign the session */
@@ -8444,6 +8473,16 @@ export interface components {
                 type: "text";
                 text: string;
                 attachments?: components["schemas"]["ChatAttachmentInput"][];
+                /** @description Contact messages only: the message is a tap on one of an agent message's options (see the `options` on the conversation.agent_response webhook). The message is recorded with the option's label as its text; an option that is not on a message of this session is rejected with a 400. */
+                option_reply?: {
+                    /**
+                     * Format: uuid
+                     * @description The agent message whose option was tapped.
+                     */
+                    message_id: string;
+                    /** @description The id of the tapped option. */
+                    option_id: string;
+                };
             };
             /** @default false */
             should_take_over_session_from_ai: boolean;
@@ -8880,7 +8919,7 @@ export interface components {
              * @description What starts the workflow. Use "manual-trigger" for on-demand execution, "ai-trigger" for AI-initiated, "webhook" for external HTTP triggers, "cron-trigger" for scheduled runs, or event-based triggers like "ticket-created", "contact-created", etc.
              * @enum {string}
              */
-            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description Trigger-specific configuration (e.g. cron expression for cron-trigger) */
             trigger_configuration?: unknown | null;
             /** @description Array of workflow steps and control-flow blocks. Each step is an object with { "$kind": "Action", "id": "<unique-step-id>", "type": "<action-type>", "name": "<display-name>", "input": { ... } }. Control-flow blocks use { "$kind": "Block", "type": "if-else", "id": "<unique-id>", "inputs": { "condition": { "operatorName": "equals", "left": "{{step_id.field}}", "right": "value" } }, "branches": { "then": [...steps], "else": [...steps] } }. Use {{step_id.field}} to reference outputs from previous steps (no `.output.` segment — the field sits directly under the step id). */
@@ -8897,7 +8936,7 @@ export interface components {
              * @description New trigger type
              * @enum {string}
              */
-            trigger_type?: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type?: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description New trigger configuration */
             trigger_configuration?: unknown | null;
             /** @description New workflow step/block definitions (replaces existing blocks) */
@@ -8910,7 +8949,7 @@ export interface components {
              * @description Trigger type to validate against
              * @enum {string}
              */
-            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+            trigger_type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
             /** @description Trigger configuration to validate against the trigger's configuration_def. When omitted, the trigger is validated as if unconfigured — triggers with required configuration (e.g. cron-trigger, ai-trigger) will report errors. */
             trigger_configuration?: unknown | null;
             /** @description Workflow blocks to validate */
@@ -8923,7 +8962,7 @@ export interface components {
                  * @description Trigger type whose payload shape this synthetic payload should match
                  * @enum {string}
                  */
-                type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
+                type: "ivr-incoming-call" | "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "macro-option-clicked" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "agent-message-posted" | "ticket-team-changed" | "session-updated" | "sequence-contact-replied" | "sequence-contact-completed" | "sequence-contact-parked" | "sequence-step-failed" | "sequence-contact-suppressed";
                 payload: unknown;
             };
         };
@@ -8931,6 +8970,15 @@ export interface components {
             /** @description The name of the organization. */
             name?: string;
         };
+        HandBackCallInput: {
+            /**
+             * Format: uuid
+             * @description The session of the call to hand back, as received in the X-OPENCX-SESSION-ID SIP header
+             */
+            session_id: string;
+            /** @description Your summary of the conversation so far. Saved as the session's summary before a teammate is connected. */
+            summary?: string;
+        };
         CreatePhoneAgentPublicDto: {
             /** @description Agent display name */
             name: string;
@@ -8960,7 +9008,7 @@ export interface components {
             failover_transfer_destination_id?: string | null;
             /** @description Speaking speed on a 1-100 scale (null = the voice default). Lower is slower; natural-sounding voices in some languages (e.g. Dutch) run best around 80-85. */
             tts_speed_pct?: number | null;
-            /** @description Custom vocabulary to boost in speech recognition: brand and product names, jargon, spellings the transcriber typically mishears. The agent name and transfer destination names are merged in automatically. */
+            /** @description Custom vocabulary to boost in speech recognition: brand and product names, jargon, spellings the transcriber typically mishears. The agent name is merged in automatically. */
             stt_keyterms?: string[] | null;
             /** @description Record calls handled by this agent (default: false). */
             recording_enabled?: boolean;
@@ -8994,7 +9042,7 @@ export interface components {
             failover_transfer_destination_id?: string | null;
             /** @description Speaking speed on a 1-100 scale (null = the voice default). Lower is slower; natural-sounding voices in some languages (e.g. Dutch) run best around 80-85. */
             tts_speed_pct?: number | null;
-            /** @description Custom vocabulary to boost in speech recognition: brand and product names, jargon, spellings the transcriber typically mishears. The agent name and transfer destination names are merged in automatically. */
+            /** @description Custom vocabulary to boost in speech recognition: brand and product names, jargon, spellings the transcriber typically mishears. The agent name is merged in automatically. */
             stt_keyterms?: string[] | null;
             /** @description Record calls handled by this agent (default: false). */
             recording_enabled?: boolean;
@@ -9269,12 +9317,16 @@ export interface components {
             title: string;
             /** @description Macro body as HTML, limited to what every channel can carry: <p>, <br>, <strong>, <em>, <s>, <a href>, <ul>/<ol start>/<li> and inline images as `<img src="…">` pointing at a file uploaded for this organization. Other markup is dropped (its text is kept); escape literal < and & as HTML entities, and use <br> or <p> for line breaks. Reference variables with {{variable}} syntax. */
             content: string;
+            /** @description Up to 3 options the customer can tap instead of typing, sent with the macro on channels that show them. Each `label` is up to 20 characters. `type` is `text` (the tap reaches the session as the customer's reply) or `workflow` (the tap runs the macro's Macro Option Clicked workflows and the AI doesn't reply). This is the full list: on update, pass an existing option's `id` to keep it (workflows branching on that id keep working); options left out are removed, `[]` removes all, and omitting the field leaves them untouched. A macro with options needs body text. */
+            options?: components["schemas"]["MacroOptionInputDto"][];
         };
         UpdateMacroInput: {
             category?: string;
             title?: string;
             /** @description Macro body as HTML, limited to what every channel can carry: <p>, <br>, <strong>, <em>, <s>, <a href>, <ul>/<ol start>/<li> and inline images as `<img src="…">` pointing at a file uploaded for this organization. Other markup is dropped (its text is kept); escape literal < and & as HTML entities, and use <br> or <p> for line breaks. Reference variables with {{variable}} syntax. */
             content?: string;
+            /** @description Up to 3 options the customer can tap instead of typing, sent with the macro on channels that show them. Each `label` is up to 20 characters. `type` is `text` (the tap reaches the session as the customer's reply) or `workflow` (the tap runs the macro's Macro Option Clicked workflows and the AI doesn't reply). This is the full list: on update, pass an existing option's `id` to keep it (workflows branching on that id keep working); options left out are removed, `[]` removes all, and omitting the field leaves them untouched. A macro with options needs body text. */
+            options?: components["schemas"]["MacroOptionInputDto"][];
         };
         UpsertTagInputDto: {
             /** @description Tag name (e.g. "billing", "refund", "feature-request") */
@@ -9589,6 +9641,24 @@ export interface components {
             created_at: string;
             events: components["schemas"]["PhoneCallEventDto"][];
         };
+        MessageOptionDto: {
+            id: string;
+            label: string;
+            type: components["schemas"]["MessageOptionType"];
+        };
+        MessageOptionsSourceDto: {
+            /** @constant */
+            kind: "macro";
+            macro_id: string;
+            macro_title: string;
+        };
+        MessageOptionsDto: {
+            source: components["schemas"]["MessageOptionsSourceDto"];
+            options: components["schemas"]["MessageOptionDto"][];
+            picked_option_id: string | null;
+            picked_at: string | null;
+            picked_message_uuid: string | null;
+        };
         AgentChangedPayload: {
             /** @constant */
             from: "ai";
@@ -9915,6 +9985,7 @@ export interface components {
                 whatsapp_template_request?: unknown | null;
                 assist_mode?: boolean;
                 whatsapp_template_snapshot?: unknown | null;
+                message_options?: unknown | null;
                 rule_violation_reflections?: {
                     rule_name: string;
                     /** @description How the rule was violated */
@@ -10034,6 +10105,7 @@ export interface components {
             extra_params?: {
                 [key: string]: unknown;
             } | null;
+            message_options?: components["schemas"]["MessageOptionsDto"] | null;
             agent_id?: number | null;
             agent_name?: string | null;
             agent_avatar?: string | null;
@@ -10249,6 +10321,29 @@ export interface components {
             system_options: components["schemas"]["StructuredFieldSystemOptionDto"][];
         };
         StructuredFieldListDto: components["schemas"]["StructuredFieldTreeDto"][];
+        MacroAttachmentDto: {
+            id: string;
+            name: string;
+            size: number;
+            type: string;
+            url: string;
+        };
+        SavedReplyDto: {
+            id: string;
+            org_id: string;
+            category: string;
+            title: string;
+            /** @description Macro body as channel-safe HTML, with {{variable}} references. */
+            content: string;
+            attachments: components["schemas"]["MacroAttachmentDto"][];
+            options: components["schemas"]["MessageOptionDto"][];
+            user_id: number | null;
+            overrides_saved_reply_id: string | null;
+            /** Format: date-time */
+            created_at: string;
+            /** Format: date-time */
+            updated_at: string;
+        };
         CustomSessionStatusDto: {
             id: string;
             org_id: string;
@@ -10667,24 +10762,6 @@ export interface components {
                 end_time: string;
             }[];
         };
-        AgentWorkflowItemDto: {
-            /** @description The logical workflow UUID */
-            workflowId: string;
-            /** @description Display name of the workflow */
-            name: string;
-            /** @description Description of the workflow */
-            description: string | null;
-            /** @description The goal of the workflow from AI trigger config */
-            goal: string | null;
-            /** @description Whether this workflow is selected for the agent */
-            selected: boolean;
-        };
-        AgentWorkflowListDto: {
-            workflows: components["schemas"]["AgentWorkflowItemDto"][];
-        };
-        UpdateAgentWorkflowsResponseDto: {
-            success: boolean;
-        };
         PhoneAgentVoiceDto: {
             /** @enum {string} */
             provider: "elevenlabs" | "cartesia" | "vapi" | "live";
@@ -10707,6 +10784,24 @@ export interface components {
             };
             default_speed_pct: number | null;
         };
+        AgentWorkflowItemDto: {
+            /** @description The logical workflow UUID */
+            workflowId: string;
+            /** @description Display name of the workflow */
+            name: string;
+            /** @description Description of the workflow */
+            description: string | null;
+            /** @description The goal of the workflow from AI trigger config */
+            goal: string | null;
+            /** @description Whether this workflow is selected for the agent */
+            selected: boolean;
+        };
+        AgentWorkflowListDto: {
+            workflows: components["schemas"]["AgentWorkflowItemDto"][];
+        };
+        UpdateAgentWorkflowsResponseDto: {
+            success: boolean;
+        };
         KnowledgeSourceRoutingGuideDto: {
             /** @enum {string} */
             status: "fresh" | "stale" | "invalid";
@@ -10853,11 +10948,16 @@ export interface components {
             value: string | null;
             sipUsername: string | null;
             hasSipPassword: boolean;
+            /** @description Names of the custom SIP headers sent on every transfer to this destination. Values are never returned. */
+            sipHeaderNames: string[];
             sipHost: string | null;
             sipPort: number | null;
             sipExtension: string | null;
             sipTransport: ("udp" | "tcp" | "tls") | null;
             sipCallerId: string | null;
+            sipHeaderAllowlist: string[] | null;
+            sipPreserveCallerId: boolean;
+            sipMediaEncryption: ("allow" | "require") | null;
             routingGroupId: string | null;
             createdAt: string;
             updatedAt: string;
@@ -11036,28 +11136,6 @@ export interface components {
                 breaches: number;
             }[];
         };
-        MacroAttachmentDto: {
-            id: string;
-            name: string;
-            size: number;
-            type: string;
-            url: string;
-        };
-        SavedReplyDto: {
-            id: string;
-            org_id: string;
-            category: string;
-            title: string;
-            /** @description Macro body as channel-safe HTML, with {{variable}} references. */
-            content: string;
-            attachments: components["schemas"]["MacroAttachmentDto"][];
-            user_id: number | null;
-            overrides_saved_reply_id: string | null;
-            /** Format: date-time */
-            created_at: string;
-            /** Format: date-time */
-            updated_at: string;
-        };
         SavedReplyVariableDto: {
             id: string;
             org_id: string;
@@ -13015,6 +13093,7 @@ export interface components {
             call_available: boolean;
             call_locked: boolean;
             call_wrap_up_until: string | null;
+            call_wrap_up_started_at?: string | null;
             call_wrap_up_phone_call_id: string | null;
             availability_status_id: string | null;
         };
@@ -13138,6 +13217,7 @@ export interface components {
                 call_available: boolean;
                 call_locked: boolean;
                 call_wrap_up_until: string | null;
+                call_wrap_up_started_at?: string | null;
                 call_wrap_up_phone_call_id: string | null;
                 availability_status_id: string | null;
             };
@@ -13215,6 +13295,8 @@ export interface components {
                     [key: string]: unknown;
                 };
                 attachments: components["schemas"]["PublicChatAttachment"][];
+                /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
+                options?: components["schemas"]["MessageOptionDto"][];
             } | {
                 /**
                  * @description An AI draft reply produced in assist mode — suggested to the human support team, never delivered to the contact.
@@ -13504,6 +13586,8 @@ export interface components {
                         [key: string]: unknown;
                     };
                     attachments: components["schemas"]["PublicChatAttachment"][];
+                    /** @description Agent messages sent from a macro with options: the options the contact can tap. Report a tap with `message.option_reply` on Send a message. */
+                    options?: components["schemas"]["MessageOptionDto"][];
                 } | {
                     /**
                      * @description An AI draft reply produced in assist mode — suggested to the human support team, never delivered to the contact.
@@ -14081,7 +14165,7 @@ export interface components {
             } | ({
                 /** @constant */
                 success: true;
-                code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored" | "ai_response_skipped_by_workflow" | "ai_skipped_spam" | "steered_into_live_turn" | "session_busy";
+                code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored" | "ai_response_skipped_by_workflow" | "message_option_workflow_triggered" | "ai_skipped_spam" | "steered_into_live_turn" | "session_busy";
                 autopilotResponse?: {
                     /** @constant */
                     type: "text";
@@ -14138,6 +14222,7 @@ export interface components {
                         whatsapp_template_request?: unknown | null;
                         assist_mode?: boolean;
                         whatsapp_template_snapshot?: unknown | null;
+                        message_options?: unknown | null;
                         rule_violation_reflections?: {
                             rule_name: string;
                             /** @description How the rule was violated */
@@ -15043,6 +15128,12 @@ export interface components {
             /** @description When the organization was last updated. */
             updated_at: string | null;
         };
+        HandBackCallOutput: {
+            /** Format: uuid */
+            session_id: string;
+            /** @constant */
+            status: "handed_back";
+        };
         SetPhoneAgentCallerNumberOutput: {
             phone_agent_id: string;
             caller_number: string | null;
@@ -23270,6 +23361,39 @@ export interface operations {
             };
         };
     };
+    handBackPhoneCall: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["HandBackCallInput"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            201: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["HandBackCallOutput"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     makeOutboundCall: {
         parameters: {
             query?: never;