@opencx/mcp 1.15.52 → 1.15.54

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -56,6 +56,30 @@ describe('email tools', () => {
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  const { tools } = await client.listTools();
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  return tools.find((t) => t.name === name);
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  };
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+ describe('add_email_domain', () => {
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+ it.each([undefined, 'eu-west-1', 'us-east-1'])('forwards region %s, leaving the omitted default to the API', async (region) => {
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+ const result = await client.callTool({
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+ name: 'add_email_domain',
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+ arguments: { domain_name: 'support.example.com', ...(region ? { region } : {}) },
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+ });
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+ expect(result.isError).not.toBe(true);
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+ expect(fetchSpy).toHaveBeenCalledTimes(1);
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+ const call = fetchSpy.mock.calls[0];
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+ if (!call)
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+ throw new Error('Expected a domain creation request');
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+ expect(requestUrl(call)).toContain('/email/domains');
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+ expect(await requestBody(call)).toEqual({
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+ domainName: 'support.example.com',
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+ ...(region ? { region } : {}),
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+ });
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+ const invalid = await client.callTool({
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+ name: 'add_email_domain',
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+ arguments: { domain_name: 'support.example.com', region: 'sa-east-1' },
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+ });
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+ expect(invalid.isError).toBe(true);
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+ expect(fetchSpy).toHaveBeenCalledTimes(1);
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+ });
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+ });
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  describe('send_email', () => {
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  it('declares recipients by to_email, never by contact_id', async () => {
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  const tool = await toolNamed('send_email');
@@ -1 +1 @@
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- 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+ 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package/dist/schema.d.ts CHANGED
@@ -164,7 +164,7 @@ export interface paths {
164
164
  };
165
165
  /**
166
166
  * List audit logs
167
- * @description Query the audit log to see who changed what and when. Returns paginated change events with before/after diffs.
167
+ * @description Query the audit log to see who changed what and when, including teammate sign-ins and sign-outs. Returns change events newest first with before/after diffs. Page with `page`, or pass the `next_cursor` of the previous response as `cursor` for stable, faster paging.
168
168
  */
169
169
  get: operations["listAuditLogs"];
170
170
  put?: never;
@@ -1416,7 +1416,7 @@ export interface paths {
1416
1416
  put?: never;
1417
1417
  /**
1418
1418
  * Create a structured field
1419
- * @description Create a new structured field definition. `key` is its immutable, API-safe identifier (lowercase letters, numbers, underscores) — workflows reference it by this key, so choose carefully; neither `key` nor `type` can be changed after creation. Enum choices are authored separately. Field definitions never accept a default value.
1419
+ * @description Create a new structured field definition. `key` is its immutable, API-safe identifier (lowercase letters, numbers, underscores) — workflows reference it by this key, so choose carefully; neither `key` nor `type` can be changed after creation. Enum choices are authored separately. Field definitions never accept a default value. Pass `group_id` to file it under a structured field group; a `show_when` parent must be in the same group.
1420
1420
  */
1421
1421
  post: operations["createStructuredField"];
1422
1422
  delete?: never;
@@ -1444,7 +1444,7 @@ export interface paths {
1444
1444
  head?: never;
1445
1445
  /**
1446
1446
  * Update a structured field
1447
- * @description Update a structured field’s display name and/or description. The key and type are immutable, and field definitions never accept a default value.
1447
+ * @description Update a structured field’s display name, description, `show_when` rule, or group (`group_id`, `null` to ungroup). The key and type are immutable, and field definitions never accept a default value. A field can only depend on, or be depended on by, fields in its own group, so to move linked fields, remove the rule, move each field, then add the rule back.
1448
1448
  */
1449
1449
  patch: operations["updateStructuredField"];
1450
1450
  trace?: never;
@@ -1493,6 +1493,54 @@ export interface paths {
1493
1493
  patch: operations["updateStructuredFieldChoice"];
1494
1494
  trace?: never;
1495
1495
  };
1496
+ "/structured-fields/groups": {
1497
+ parameters: {
1498
+ query?: never;
1499
+ header?: never;
1500
+ path?: never;
1501
+ cookie?: never;
1502
+ };
1503
+ /**
1504
+ * List structured field groups
1505
+ * @description List the organization’s structured field groups in display order. A field’s `group_id` points at one of these; `null` means ungrouped.
1506
+ */
1507
+ get: operations["listStructuredFieldGroups"];
1508
+ put?: never;
1509
+ /**
1510
+ * Create a structured field group
1511
+ * @description Create a named group to organize structured fields (for example "QA" or "Session details"). Names are unique per organization, case-insensitively. Groups only organize fields: a field behaves the same in any group. `description` is optional; a blank value stores none.
1512
+ */
1513
+ post: operations["createStructuredFieldGroup"];
1514
+ delete?: never;
1515
+ options?: never;
1516
+ head?: never;
1517
+ patch?: never;
1518
+ trace?: never;
1519
+ };
1520
+ "/structured-fields/groups/{groupId}": {
1521
+ parameters: {
1522
+ query?: never;
1523
+ header?: never;
1524
+ path?: never;
1525
+ cookie?: never;
1526
+ };
1527
+ get?: never;
1528
+ put?: never;
1529
+ post?: never;
1530
+ /**
1531
+ * Delete a structured field group
1532
+ * @description Delete a structured field group. It must hold no structured fields first — move each field to another group (or ungroup it) or delete it.
1533
+ */
1534
+ delete: operations["deleteStructuredFieldGroup"];
1535
+ options?: never;
1536
+ head?: never;
1537
+ /**
1538
+ * Update a structured field group
1539
+ * @description Rename a structured field group or change its description. Pass `description: null` (or a blank string) to remove it.
1540
+ */
1541
+ patch: operations["updateStructuredFieldGroup"];
1542
+ trace?: never;
1543
+ };
1496
1544
  "/autopilot": {
1497
1545
  parameters: {
1498
1546
  query?: never;
@@ -1852,6 +1900,7 @@ export interface paths {
1852
1900
  * Add or update a custom domain for email sending
1853
1901
  * @description
1854
1902
  * Add or update a custom domain for sending emails. After adding a domain, you'll need to verify it by adding the provided DNS records.
1903
+ * New domains default to EU (Ireland). Choose eu-west-1 or us-east-1 at creation; the sending region cannot be changed afterward. Adding an existing domain returns its existing configuration.
1855
1904
  *
1856
1905
  */
1857
1906
  put: operations["putCustomDomain"];
@@ -6814,6 +6863,14 @@ export interface components {
6814
6863
  SetSessionStructuredFieldValuesDto: {
6815
6864
  values: components["schemas"]["SessionStructuredFieldValueInputDto"][];
6816
6865
  };
6866
+ CreateStructuredFieldGroupDto: {
6867
+ name: string;
6868
+ description?: string | null;
6869
+ };
6870
+ UpdateStructuredFieldGroupDto: {
6871
+ name?: string;
6872
+ description?: string | null;
6873
+ };
6817
6874
  /** @enum {string} */
6818
6875
  StructuredFieldTypeDto: "enum" | "text" | "number" | "boolean" | "date" | "user" | "team" | "tag";
6819
6876
  StructuredFieldShowWhenDto: {
@@ -6827,11 +6884,13 @@ export interface components {
6827
6884
  description: string;
6828
6885
  type?: components["schemas"]["StructuredFieldTypeDto"];
6829
6886
  show_when?: components["schemas"]["StructuredFieldShowWhenDto"] | null;
6887
+ group_id?: string | null;
6830
6888
  };
6831
6889
  UpdateStructuredFieldDto: {
6832
6890
  name?: string;
6833
6891
  description?: string;
6834
6892
  show_when?: components["schemas"]["StructuredFieldShowWhenDto"] | null;
6893
+ group_id?: string | null;
6835
6894
  };
6836
6895
  CreateStructuredFieldVariantDto: {
6837
6896
  value: string;
@@ -8481,6 +8540,11 @@ export interface components {
8481
8540
  };
8482
8541
  PutCustomDomainInput: {
8483
8542
  domainName: string;
8543
+ /**
8544
+ * @description Sending region: EU (Ireland) or US (North Virginia). Defaults to eu-west-1 for new domains. Cannot be changed after creation.
8545
+ * @enum {string}
8546
+ */
8547
+ region?: "eu-west-1" | "us-east-1";
8484
8548
  };
8485
8549
  CreateOfficeHoursPublicDto: {
8486
8550
  /** @description Schedule name (e.g. "Business Hours", "Weekend Support") */
@@ -9869,7 +9933,18 @@ export interface components {
9869
9933
  }) | null;
9870
9934
  knowledgebase_called?: boolean | null;
9871
9935
  /** @enum {string} */
9872
- type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
9936
+ type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
9937
+ ivr_selection?: {
9938
+ /** Format: uuid */
9939
+ runId: string;
9940
+ seq: number;
9941
+ detail: {
9942
+ /** @enum {string} */
9943
+ kind: "prompt" | "keypad" | "result";
9944
+ key?: string;
9945
+ accepted?: boolean;
9946
+ };
9947
+ } | null;
9873
9948
  extra_params?: {
9874
9949
  [key: string]: unknown;
9875
9950
  } | null;
@@ -10061,6 +10136,20 @@ export interface components {
10061
10136
  data: components["schemas"]["SessionStructuredFieldValueDto"][];
10062
10137
  applicable_field_ids: string[];
10063
10138
  };
10139
+ StructuredFieldGroupDto: {
10140
+ /** Format: uuid */
10141
+ id: string;
10142
+ org_id: string;
10143
+ name: string;
10144
+ description: string | null;
10145
+ position: number;
10146
+ archived_at: string | null;
10147
+ /** Format: date-time */
10148
+ created_at: string;
10149
+ /** Format: date-time */
10150
+ updated_at: string;
10151
+ };
10152
+ StructuredFieldGroupListDto: components["schemas"]["StructuredFieldGroupDto"][];
10064
10153
  StructuredFieldSystemOptionDto: {
10065
10154
  value: string;
10066
10155
  label: string;
@@ -10101,6 +10190,7 @@ export interface components {
10101
10190
  updated_at: string;
10102
10191
  show_when_field_id: string | null;
10103
10192
  show_when_values: string[] | null;
10193
+ group_id: string | null;
10104
10194
  variants: components["schemas"]["StructuredFieldVariantTreeDto"][];
10105
10195
  system_options: components["schemas"]["StructuredFieldSystemOptionDto"][];
10106
10196
  };
@@ -12073,10 +12163,10 @@ export interface components {
12073
12163
  AddSequenceContactsOutputDto: {
12074
12164
  results: {
12075
12165
  /**
12076
- * @description enrolled: new row created · updated: existing candidate refreshed — or a parked person given new data, who resumes their step: armed immediately on a live sequence, back to candidate on a draft or when their judged fit is below the cutoff; a parked person given ONLY session_custom_data keeps it merged and stays parked · already_enrolled: already active/completed here (or parked with nothing new supplied), no-op · skipped_previously_exited: exited here — an exit is terminal, enrolling never restarts a concluded journey · skipped_suppressed: on the do-not-contact list · skipped_active_elsewhere: active in another campaign (block-toggle) · skipped_contacted_before: some campaign already messaged them (block-toggle) · no_identity: no valid phone, email, or whatsapp_user_id after normalization · extra_data_too_large: the extra_data bag exceeds its budget (detail carries size and budget), nothing written — trim and retry just this person · session_custom_data_too_large: the session bag — or its per-key merge with what the person already holds (detail.merged=true) — exceeds 50 keys / 8,000 characters (detail carries keys, size and the caps), nothing written — trim and retry just this person · conflict: handles match two different existing people (detail.matches carries their contact ids), nothing written · error: this row failed unexpectedly, retry just this person
12166
+ * @description enrolled: new row created · updated: existing candidate refreshed — or a parked person given new data, who resumes their step: armed immediately on a live sequence, back to candidate on a draft or when their judged fit is below the cutoff; a parked person given ONLY session_custom_data keeps it merged and stays parked · already_enrolled: already active/completed here (or parked with nothing new supplied), no-op · skipped_previously_exited: exited here — an exit is terminal, enrolling never restarts a concluded journey · skipped_suppressed: on the do-not-contact list · skipped_active_elsewhere: active in another campaign (block-toggle) · skipped_contacted_before: some campaign already messaged them (block-toggle) · no_identity: no valid phone, email, or whatsapp_user_id after normalization · skipped_cannot_create_contact: matched no existing contact and the caller lacks contacts:write, so no contact was created — nothing written ·extra_data_too_large: the extra_data bag exceeds its budget (detail carries size and budget), nothing written — trim and retry just this person · session_custom_data_too_large: the session bag — or its per-key merge with what the person already holds (detail.merged=true) — exceeds 50 keys / 8,000 characters (detail carries keys, size and the caps), nothing written — trim and retry just this person · conflict: handles match two different existing people (detail.matches carries their contact ids), nothing written · error: this row failed unexpectedly, retry just this person
12077
12167
  * @enum {string}
12078
12168
  */
12079
- outcome: "enrolled" | "updated" | "already_enrolled" | "skipped_previously_exited" | "skipped_suppressed" | "skipped_active_elsewhere" | "skipped_contacted_before" | "no_identity" | "extra_data_too_large" | "session_custom_data_too_large" | "conflict" | "error";
12169
+ outcome: "enrolled" | "updated" | "already_enrolled" | "skipped_previously_exited" | "skipped_suppressed" | "skipped_active_elsewhere" | "skipped_contacted_before" | "no_identity" | "skipped_cannot_create_contact" | "extra_data_too_large" | "session_custom_data_too_large" | "conflict" | "error";
12080
12170
  /**
12081
12171
  * Format: uuid
12082
12172
  * @description The person's CRM contact — the identifier every person-scoped op takes. Present whenever a row exists (enrolled, updated, already_enrolled, skipped_previously_exited, and suppressed people who already held a row); absent for outcomes that never touched a row.
@@ -12914,6 +13004,8 @@ export interface components {
12914
13004
  limit: number;
12915
13005
  totalPages: number;
12916
13006
  };
13007
+ /** @description Pass as `cursor` to fetch the next page; null on the last page. */
13008
+ next_cursor: string | null;
12917
13009
  };
12918
13010
  ResolvedAvailabilityStatusDto: {
12919
13011
  /**
@@ -13036,7 +13128,7 @@ export interface components {
13036
13128
  */
13037
13129
  type: "unmapped_event";
13038
13130
  /** @enum {string} */
13039
- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13131
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13040
13132
  content: {
13041
13133
  /** @constant */
13042
13134
  type: "text";
@@ -13325,7 +13417,7 @@ export interface components {
13325
13417
  */
13326
13418
  type: "unmapped_event";
13327
13419
  /** @enum {string} */
13328
- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13420
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13329
13421
  content: {
13330
13422
  /** @constant */
13331
13423
  type: "text";
@@ -13607,7 +13699,7 @@ export interface components {
13607
13699
  * @description Stored event type used by include/exclude filters; it can differ from the normalized event.type.
13608
13700
  * @enum {string}
13609
13701
  */
13610
- message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13702
+ message_type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_follow_up_cancelled" | "ai_follow_up_fired" | "ai_follow_up_scheduled" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "ai_suggestion" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_request_cancelled" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_third_party_failed" | "handoff_to_zendesk" | "integration_reopened_session" | "ivr_selection" | "message" | "pii_attachment_removed" | "prohibited_topic_detected" | "quoted_content_modified" | "salesforce_fields_updated" | "sequence_message" | "session_forwarded" | "session_language_changed_by_agent" | "session_language_changed_by_api" | "session_language_changed_by_integration" | "session_language_changed_by_system" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_session_linked_by_agent" | "sub_session_linked_by_api" | "sub_session_linked_by_integration" | "sub_session_linked_by_system" | "sub_session_unlinked_by_agent" | "sub_session_unlinked_by_api" | "sub_session_unlinked_by_integration" | "sub_session_unlinked_by_system" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "voice_call_ai_joined" | "voice_call_ai_left" | "voice_call_contact_answered" | "voice_call_contact_joined" | "voice_call_contact_left" | "voice_call_ended" | "voice_call_failed_to_start" | "voice_call_human_answered" | "voice_call_human_joined" | "voice_call_human_left" | "voice_call_started" | "workflow_message" | "workflow_note" | "workflow_triggered";
13611
13703
  actor: {
13612
13704
  /** @enum {string} */
13613
13705
  type: "human" | "api" | "workflow" | "system" | "integration" | "ai" | "contact" | "unknown";
@@ -15548,6 +15640,8 @@ export interface components {
15548
15640
  };
15549
15641
  GetCustomDomainsOutput: {
15550
15642
  domainName: string;
15643
+ /** @description Saved sending region, or null for older domains without a recorded region. */
15644
+ region: ("eu-west-1" | "us-east-1") | null;
15551
15645
  domainNameVerificationStatus: string | null;
15552
15646
  records: unknown | null;
15553
15647
  }[];
@@ -16035,11 +16129,19 @@ export interface operations {
16035
16129
  query?: {
16036
16130
  startDate?: string;
16037
16131
  endDate?: string;
16038
- entityType?: string;
16039
- eventType?: string;
16040
- eventCategory?: "access" | "agent_availability" | "communication" | "configuration" | "data" | "security";
16132
+ /** @description Repeat to match any of several. Known values: organization, chat_session, custom_session_status, chat_history, consumer, user, group, group_user, role, user_role, skill, user_skills, action, workflow, flow_variable, api_key, openapi_spec, twilio_credential, twitter_account, sunshine_integration, shopify_settings, airbyte_connection, email_channel, custom_domain, sequence, outbound_email, help_center, help_center_category, help_center_article, ai_instruction, website_data_source, pdf_data_source, ai_phone_agent, call_history, teammate_call, analytics, voc_insight, ai_evaluation, organization_model_version, organization_tags_definition, organization_draft_mode_settings, webhook_endpoint, agent_availability, csat_score, csat_settings, agent_assignment_settings, ai_context_custom_data_filters, alert_rule, pii_redaction_settings, security_notification_settings, mini_app, mini_app_version, mcp_server, mcp_connection, organization_secret. */
16133
+ entityType?: string | string[];
16134
+ entityId?: string;
16135
+ /** @description Repeat to match any of several. Known values: create, update, delete, archive, restore, delete_multiple, unpublish, login, logout, password_change, password_reset, token_create, token_revoke, settings_update, handoff_settings_update, translation_settings_update, integration_connect, mcp_tool_call, access_token_retrieved, integration_disconnect, webhook_create, webhook_update, webhook_delete, permission_grant, permission_revoke, api_key_create, api_key_delete, twitter_chat_passcode_reveal, user_invite, user_invite_accept, user_remove, email_send, message_send, teammate_call_started, teammate_call_ended, conference_participant_invited, conference_participant_removed, session_takeover, session_assignee_update, organization_update, organization_ai_profile_update, organization_global_variable_delete, update_agent_availability_status, redaction, user_invite_delete, user_invite_resend, user_invite_link_copied, alert_rule.created, alert_rule.updated, alert_rule.deleted, publish, share. */
16136
+ eventType?: string | string[];
16137
+ /** @description Repeat to match any of several. */
16138
+ eventCategory?: ("access" | "agent_availability" | "communication" | "configuration" | "data" | "security") | ("access" | "agent_availability" | "communication" | "configuration" | "data" | "security")[];
16041
16139
  actorId?: number;
16140
+ /** @description Events by or about this teammate: everything they did, plus sign-outs the system ended for them. */
16141
+ userId?: number;
16042
16142
  actorType?: "api" | "system" | "user";
16143
+ /** @description `next_cursor` from the previous response. When set, `page` is ignored. */
16144
+ cursor?: string;
16043
16145
  page?: number;
16044
16146
  limit?: number;
16045
16147
  };
@@ -18981,6 +19083,136 @@ export interface operations {
18981
19083
  };
18982
19084
  };
18983
19085
  };
19086
+ listStructuredFieldGroups: {
19087
+ parameters: {
19088
+ query?: never;
19089
+ header?: never;
19090
+ path?: never;
19091
+ cookie?: never;
19092
+ };
19093
+ requestBody?: never;
19094
+ responses: {
19095
+ /** @description Default Response */
19096
+ 200: {
19097
+ headers: {
19098
+ [name: string]: unknown;
19099
+ };
19100
+ content: {
19101
+ "application/json": components["schemas"]["StructuredFieldGroupListDto"];
19102
+ };
19103
+ };
19104
+ /** @description Internal Server Error */
19105
+ 500: {
19106
+ headers: {
19107
+ [name: string]: unknown;
19108
+ };
19109
+ content: {
19110
+ "application/json": components["schemas"]["ErrorDto"];
19111
+ };
19112
+ };
19113
+ };
19114
+ };
19115
+ createStructuredFieldGroup: {
19116
+ parameters: {
19117
+ query?: never;
19118
+ header?: never;
19119
+ path?: never;
19120
+ cookie?: never;
19121
+ };
19122
+ requestBody: {
19123
+ content: {
19124
+ "application/json": components["schemas"]["CreateStructuredFieldGroupDto"];
19125
+ };
19126
+ };
19127
+ responses: {
19128
+ /** @description Default Response */
19129
+ 201: {
19130
+ headers: {
19131
+ [name: string]: unknown;
19132
+ };
19133
+ content: {
19134
+ "application/json": components["schemas"]["StructuredFieldGroupDto"];
19135
+ };
19136
+ };
19137
+ /** @description Internal Server Error */
19138
+ 500: {
19139
+ headers: {
19140
+ [name: string]: unknown;
19141
+ };
19142
+ content: {
19143
+ "application/json": components["schemas"]["ErrorDto"];
19144
+ };
19145
+ };
19146
+ };
19147
+ };
19148
+ deleteStructuredFieldGroup: {
19149
+ parameters: {
19150
+ query?: never;
19151
+ header?: never;
19152
+ path: {
19153
+ /** @description Structured Field Group ID */
19154
+ groupId: string;
19155
+ };
19156
+ cookie?: never;
19157
+ };
19158
+ requestBody?: never;
19159
+ responses: {
19160
+ /** @description Default Response */
19161
+ 200: {
19162
+ headers: {
19163
+ [name: string]: unknown;
19164
+ };
19165
+ content: {
19166
+ "application/json": components["schemas"]["StructuredFieldsPublicMessageDto"];
19167
+ };
19168
+ };
19169
+ /** @description Internal Server Error */
19170
+ 500: {
19171
+ headers: {
19172
+ [name: string]: unknown;
19173
+ };
19174
+ content: {
19175
+ "application/json": components["schemas"]["ErrorDto"];
19176
+ };
19177
+ };
19178
+ };
19179
+ };
19180
+ updateStructuredFieldGroup: {
19181
+ parameters: {
19182
+ query?: never;
19183
+ header?: never;
19184
+ path: {
19185
+ /** @description Structured Field Group ID */
19186
+ groupId: string;
19187
+ };
19188
+ cookie?: never;
19189
+ };
19190
+ requestBody: {
19191
+ content: {
19192
+ "application/json": components["schemas"]["UpdateStructuredFieldGroupDto"];
19193
+ };
19194
+ };
19195
+ responses: {
19196
+ /** @description Default Response */
19197
+ 200: {
19198
+ headers: {
19199
+ [name: string]: unknown;
19200
+ };
19201
+ content: {
19202
+ "application/json": components["schemas"]["StructuredFieldGroupDto"];
19203
+ };
19204
+ };
19205
+ /** @description Internal Server Error */
19206
+ 500: {
19207
+ headers: {
19208
+ [name: string]: unknown;
19209
+ };
19210
+ content: {
19211
+ "application/json": components["schemas"]["ErrorDto"];
19212
+ };
19213
+ };
19214
+ };
19215
+ };
18984
19216
  getAutopilotStatus: {
18985
19217
  parameters: {
18986
19218
  query?: never;