@opencx/mcp 1.15.3 → 1.15.5

package/dist/schema.d.ts

@@ -175,6 +175,70 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/availability-statuses": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List availability statuses
+         * @description List the organization's defined availability statuses (excluding deleted ones), ordered as shown in the dashboard. The hardcoded 'online' and 'offline' shortcuts are not listed — they are always applicable via the special field of applyUserAvailabilityStatus.
+         */
+        get: operations["listAvailabilityStatuses"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/availability-statuses/users": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Get users availability statuses (bulk)
+         * @description Resolve availability for up to 100 users in one call — same per-user shape as getUserAvailabilityStatus, ordered by user id. Ids that are unknown or outside the API key's organization are silently skipped, so the response only contains org members.
+         */
+        get: operations["getUsersAvailabilityStatuses"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/availability-statuses/users/{user_id}": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Get user availability status
+         * @description Get a user's current availability: the raw availability record, the resolved status (an applied defined status, or the derived online / offline / mixed state), and the full per-support-team switch matrix. The user must belong to the API key's organization.
+         */
+        get: operations["getUserAvailabilityStatus"];
+        /**
+         * Apply user availability status
+         * @description Apply a defined availability status (status_id) or a hardcoded shortcut (special: 'online' | 'offline') to a user, switching their main availability and per-support-team availability exactly like the dashboard status picker. If both fields are sent, special wins. Responds with the user's resulting resolved availability. The user must belong to the API key's organization.
+         */
+        put: operations["applyUserAvailabilityStatus"];
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/chat/sessions": {
         parameters: {
             query?: never;
@@ -1219,6 +1283,90 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/blocklist/ips": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List blocked IPs
+         * @description List all blocked IP addresses and CIDR ranges. Visitors on these addresses cannot interact with the AI assistant.
+         */
+        get: operations["listBlockedIps"];
+        put?: never;
+        /**
+         * Block IP addresses
+         * @description Block one or more IP addresses or CIDR ranges. Pass a comma-separated string for multiple values (e.g. "203.0.113.7, 198.51.100.0/24"). Both IPv4 and IPv6 are supported. Applies to web widget traffic: email and WhatsApp reach us through the provider’s servers and carry no visitor IP, so block those by domain or contact instead. A session first seen on the widget from a blocked address does stay blocked if it later continues on another channel.
+         */
+        post: operations["blockIps"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/blocklist/ips/check": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Check if an IP is blocked
+         * @description Check whether an IP address is blocked. Matches both exact entries and any CIDR range that contains the address.
+         */
+        get: operations["checkIpBlocked"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/blocklist/ips/session-activity": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List IP addresses seen in recent sessions
+         * @description Which IP addresses have been opening sessions, ranked by volume, with the number of distinct contacts seen from each. A high contact count against a single address is the signature of one visitor minting a throwaway contact per message. Use this to decide what to block instead of guessing at addresses. Covers widget channels only — other channels carry no client IP.
+         */
+        get: operations["listSessionIpActivity"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/blocklist/ips/{id}": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        post?: never;
+        /**
+         * Unblock an IP
+         * @description Remove an IP address or CIDR range from the blocklist.
+         */
+        delete: operations["unblockIp"];
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/email": {
         parameters: {
             query?: never;
@@ -3948,6 +4096,86 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/salesforce-crm/connection/status": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Get Salesforce CRM connection status
+         * @description Whether the organization has an active Salesforce CRM connection. Probe this before rendering any Salesforce-backed surface; 404 means the organization never connected.
+         */
+        get: operations["getSalesforceCrmConnectionStatus"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/salesforce-crm/contacts/{contactId}": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Get a contact's Salesforce CRM panel
+         * @description The full Salesforce view of one OpenCX contact: the matched Contact or Lead, its account, opportunities, past cases, and the organization's configured custom objects. `lookup_status` distinguishes a confirmed no-match (`none`) from Salesforce being unreachable (`failed`) — treat `failed` as unknown, never as absence.
+         */
+        get: operations["getSalesforceCrmContact"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/salesforce-crm/contacts": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List cached Salesforce CRM records
+         * @description The synced Salesforce Contacts and Leads the organization has cached, newest first. Served from the cache — this never queries Salesforce.
+         */
+        get: operations["listSalesforceCrmContacts"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/salesforce-crm/contacts/search": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Search cached Salesforce CRM records
+         * @description Match cached Salesforce records by exact email and/or phone (both given means both must match). Served from the cache — this never queries Salesforce. At least one of `email` or `phone` is required.
+         */
+        get: operations["searchSalesforceCrmContacts"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/companion/notify-team": {
         parameters: {
             query?: never;
@@ -4201,7 +4429,7 @@ export type webhooks = Record<string, never>;
 export interface components {
     schemas: {
         /** @enum {string} */
-        SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice";
+        SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
         DefaultOfficeHoursInputDto: {
             /** @description IANA timezone for the default schedule (e.g. "America/New_York", "Europe/London", "Asia/Tokyo") */
             iana_timezone: string;
@@ -4261,6 +4489,7 @@ export interface components {
         } | {
             /** @constant */
             type: "contacts_phone_number_in";
+            /** @description Full phone numbers, matched exactly on digits (formatting like +, spaces, and dashes is ignored). Use * inside an entry for partial/substring matching. */
             phone_number_in: string[];
         } | {
             /** @constant */
@@ -4534,6 +4763,13 @@ export interface components {
             auto_send_on_close?: boolean;
             /** @description Delay in minutes before sending CSAT after session closes */
             send_delay_minutes?: number;
+            /**
+             * @description How often the same session may be surveyed: once_per_session (default, one survey ever), once_per_close (one per closure, so a reopened session can be surveyed again), or once_until_answered (re-ask after resend_after_days until the customer scores it)
+             * @enum {string}
+             */
+            resend_policy?: "once_per_close" | "once_per_session" | "once_until_answered";
+            /** @description Days to wait before re-asking an unanswered survey. Only used when resend_policy is once_until_answered */
+            resend_after_days?: number;
             /** @description Full-HTML template for the public CSAT feedback page. Null/empty clears it (default page). */
             web_template_html?: string | null;
             /** @description Full-HTML template for the CSAT request email. Null/empty clears it (default email). */
@@ -4606,6 +4842,19 @@ export interface components {
             /** @description Whether the agent is available for inbound phone calls */
             call_available?: boolean;
         };
+        ApplyUserAvailabilityStatusDto: {
+            /**
+             * @description Hardcoded shortcut: 'online' = main availability on + available on every support team; 'offline' = main availability off + unavailable on every support team. Takes priority if status_id is also sent.
+             * @enum {string}
+             */
+            special: "online" | "offline";
+        } | {
+            /**
+             * Format: uuid
+             * @description Id of a defined availability status (see listAvailabilityStatuses)
+             */
+            status_id: string;
+        };
         SalesforceMiawWebhookBody: {
             /** @enum {string} */
             event: "message:new";
@@ -4959,6 +5208,7 @@ export interface components {
         } | {
             /** @constant */
             type: "contacts_phone_number_in";
+            /** @description Full phone numbers, matched exactly on digits (formatting like +, spaces, and dashes is ignored). Use * inside an entry for partial/substring matching. */
             phone_number_in: string[];
         } | {
             /** @constant */
@@ -5324,6 +5574,10 @@ export interface components {
                 };
                 delay_in_minutes?: number;
             }[];
+            /** @description Hold step sends outside the org office-hours window (defaults to true for new sequences) */
+            respect_office_hours?: boolean;
+            /** @description Named office-hours config to use as the send window; null = org default hours */
+            office_hours_id?: string | null;
         };
         AddContactsToSequenceInput: {
             contacts: ({
@@ -5623,6 +5877,14 @@ export interface components {
             /** @description Why these domains are being blocked */
             reason?: string;
         };
+        BlockIpsInputDto: {
+            /** @description IP(s) or CIDR range(s) to block — comma-separated for multiple (e.g. "203.0.113.7, 198.51.100.0/24") */
+            ips: string;
+            /** @description Why these addresses are being blocked */
+            reason?: string;
+            /** @description Lift the block automatically after this many hours (max 8760). Omit for a permanent block. Automated callers should always set this: a shared or carrier-grade NAT address fronts many people, and a permanent block on one bans all of them. */
+            expires_in_hours?: number;
+        };
         CreateEmailTemplatePublicInput: components["schemas"]["CreateEmailTemplateBodyDto"];
         UpdateEmailTemplatePublicInput: components["schemas"]["CreateEmailTemplateBodyDto"];
         CreateMacroInput: components["schemas"]["CreateSavedReplyDto"];
@@ -5754,6 +6016,82 @@ export interface components {
                 end_time: string;
             }[];
         };
+        SalesforceCrmContactDetailsDto: {
+            id: string;
+            salesforce_record_id: string;
+            /** @enum {string} */
+            record_type: "Contact" | "Lead";
+            email?: string;
+            phone?: string;
+            first_name?: string;
+            last_name?: string;
+            company?: string;
+            salesforce_data: unknown;
+            cached_at: string;
+            salesforce_link: string;
+        };
+        SalesforceCrmAccountDetailsDto: {
+            salesforce_account_id: string;
+            name?: string;
+            website?: string;
+            industry?: string;
+            number_of_employees?: string;
+            annual_revenue?: string;
+            billing_city?: string;
+            billing_state?: string;
+            billing_country?: string;
+            salesforce_data: unknown;
+            salesforce_link: string;
+        };
+        SalesforceCrmOpportunityDetailsDto: {
+            salesforce_opportunity_id: string;
+            name?: string;
+            stage_name?: string;
+            amount?: string;
+            close_date?: string;
+            is_closed?: boolean;
+            is_won?: boolean;
+            salesforce_data: unknown;
+            salesforce_link: string;
+        };
+        SalesforceCrmCaseDetailsDto: {
+            salesforce_case_id: string;
+            case_number?: string;
+            subject?: string;
+            status?: string;
+            priority?: string;
+            origin?: string;
+            created_date?: string;
+            last_modified_date?: string;
+            salesforce_data: unknown;
+            salesforce_link: string;
+        };
+        SalesforceCrmCustomObjectRecordDto: {
+            id: string;
+            values: {
+                [key: string]: string | number | boolean | null;
+            };
+            salesforce_link: string;
+        };
+        SalesforceCrmCustomObjectSectionDto: {
+            object_api_name: string;
+            label: string;
+            records?: components["schemas"]["SalesforceCrmCustomObjectRecordDto"][];
+        };
+        ConsumerSalesforceCrmContactResponseDto: {
+            consumer_id: string;
+            consumer_email?: string;
+            consumer_phone?: string;
+            salesforce_contact?: components["schemas"]["SalesforceCrmContactDetailsDto"];
+            accounts?: components["schemas"]["SalesforceCrmAccountDetailsDto"][];
+            opportunities?: components["schemas"]["SalesforceCrmOpportunityDetailsDto"][];
+            previous_cases?: components["schemas"]["SalesforceCrmCaseDetailsDto"][];
+            custom_objects?: components["schemas"]["SalesforceCrmCustomObjectSectionDto"][];
+            found_in_salesforce: boolean;
+            /** @enum {string} */
+            lookup_status: "found" | "none" | "failed";
+            message: string;
+        };
         GenericResponseDto: {
             data?: {
                 success: boolean;
@@ -5772,60 +6110,202 @@ export interface components {
             url: string;
             openai_file_id?: string;
         };
-        PhoneAgentDto: {
+        WhatsAppTemplateDto: {
             id: string;
-            org_id: string;
-            phone_number: string | null;
-            name: string | null;
+            name: string;
             /** @enum {string} */
-            type: "inbound" | "outbound";
-            language: string[];
-            accent: string | null;
-            handoff_phone_number: string | null;
-            speed: number | null;
-            interruptible: boolean;
-            actionIds: string[] | null;
-            instructions: string[] | null;
-            data_collection_fields: string[] | null;
-            data_collection_webhook_url: string | null;
+            status: "APPROVED" | "REJECTED" | "PENDING" | "PAUSED" | "DISABLED" | "IN_APPEAL" | "PENDING_DELETION" | "DELETED" | "LIMIT_EXCEEDED" | "ARCHIVED";
             /** @enum {string} */
-            model: "oppie-vox" | "oppie-vox-turbo" | "oppie-vox-2" | "oppie-vox-livekit";
-            voice_id: string | null;
-            first_message: string | null;
-            /** Format: date-time */
-            created_at: string;
-            /** Format: date-time */
-            updated_at: string;
-            provider_external_id: string | null;
-            flow: unknown | null;
-            custom_llm: string | null;
-            use_org_knowledgebase: boolean;
-            background_noise_preset: ("office" | "bar" | "city-street") | null;
-            recording_enabled: boolean;
-            stt_keyterms: string[];
-            stt_model: ("deepgram/flux-general" | "deepgram/nova-3" | "deepgram/nova-3-medical" | "cartesia/ink-whisper" | "elevenlabs/scribe_v2_realtime" | "xai/stt-1" | "assemblyai/universal-3-5-pro" | "speechmatics/enhanced") | null;
-            tts_speed_pct: number | null;
-            failover_transfer_destination_id: string | null;
-        };
-        PhoneAgentVoiceDto: {
-            voice_id: string;
-            name: string;
-            labels: {
-                accent: string | null;
-                description: string | null;
-                age: string | null;
-                gender: string | null;
-                use_case: string | null;
-                language: string | null;
-            };
-            description: string | null;
-            preview_url: string | null;
-        };
-        PhoneCallEventDto: {
-            /** Format: uuid */
-            id: string;
-            /** Format: uuid */
-            phone_call_id: string;
+            category: "UTILITY" | "MARKETING" | "AUTHENTICATION";
+            /** @enum {string} */
+            parameter_format: "NAMED" | "POSITIONAL";
+            language: string;
+            components?: ({
+                /** @constant */
+                type: "HEADER";
+                /** @constant */
+                format: "TEXT";
+                /** @description 60 chars max */
+                text: string;
+                example?: {
+                    header_text: string[];
+                } | {
+                    header_text_named_params: {
+                        param_name: string;
+                        example: string;
+                    }[];
+                };
+            } | {
+                /** @constant */
+                type: "HEADER";
+                /**
+                 * @description
+                 *       /**
+                 *        * IMAGE: JPG | PNG
+                 *        * DOCUMENT: PDF
+                 *        * VIDEO: MP4
+                 *        *\/
+                 *
+                 * @enum {string}
+                 */
+                format: "IMAGE" | "DOCUMENT" | "VIDEO";
+                example?: {
+                    /** @description
+                     *         /**
+                     *          * A handle for the media uploaded through the Resumable Upload API
+                     *          * https://developers.facebook.com/docs/graph-api/guides/upload
+                     *          *\/
+                     *          */
+                    header_handle: string | string[];
+                };
+            } | {
+                /** @constant */
+                type: "HEADER";
+                /** @constant */
+                format: "LOCATION";
+            } | {
+                /** @constant */
+                type: "BODY";
+                /** @description 1024 chars max, or 32768 if `body` is the only component in the template */
+                text: string;
+                example?: {
+                    /** @description Yes, this is an array of arrays, but only the first array is used, just like `header_text` */
+                    body_text: string[][];
+                } | {
+                    body_text_named_params: {
+                        param_name: string;
+                        example: string;
+                    }[];
+                };
+            } | {
+                /** @constant */
+                type: "FOOTER";
+                /** @description 60 chars max */
+                text: string;
+            } | {
+                /**
+                 * @description
+                 *       /**
+                 *        * Templates are limited to 10 quick reply buttons. If using quick reply buttons with other buttons,
+                 *        * buttons must be organized into two groups: quick reply buttons and non-quick reply buttons.
+                 *        * If grouped incorrectly, the API will return an error indicating an invalid combination.
+                 *        *
+                 *        * Examples of valid groupings:
+                 *        * - Quick Reply, Quick Reply
+                 *        * - Quick Reply, Quick Reply, URL, Phone
+                 *        * - URL, Phone, Quick Reply, Quick Reply
+                 *        *
+                 *        * Examples of invalid groupings:
+                 *        * - Quick Reply, URL, Quick Reply
+                 *        * - URL, Quick Reply, URL
+                 *        *\/
+                 *
+                 * @constant
+                 */
+                type: "BUTTONS";
+                buttons: ({
+                    /** @constant */
+                    type: "QUICK_REPLY";
+                    /** @description 25 chars max */
+                    text: string;
+                } | {
+                    /** @constant */
+                    type: "URL";
+                    text: string;
+                    /** @description 2000 chars max */
+                    url: string;
+                    example?: [
+                        string
+                    ];
+                } | {
+                    /** @constant */
+                    type: "PHONE_NUMBER";
+                    /** @description 25 chars max */
+                    text: string;
+                    /** @description 20 chars max */
+                    phone_number: string;
+                } | {
+                    /** @constant */
+                    type: "COPY_CODE";
+                    /** @description 15 chars max */
+                    example: string | string[];
+                } | {
+                    /** @constant */
+                    type: "FLOW";
+                    /** @description 25 chars max */
+                    text: string;
+                    /** @enum {string} */
+                    icon: "DOCUMENT" | "PROMOTION" | "REVIEW";
+                    flow_id?: string;
+                    flow_name?: string;
+                    flow_json?: {
+                        [key: string]: unknown;
+                    };
+                    /** @enum {string} */
+                    flow_action: "data_exchange" | "navigate";
+                    navigate_screen?: string;
+                } | {
+                    /** @constant */
+                    type: "MPM";
+                    example: string;
+                })[];
+            })[] | null;
+            rejected_reason?: string | null;
+        };
+        PhoneAgentDto: {
+            id: string;
+            org_id: string;
+            phone_number: string | null;
+            name: string | null;
+            /** @enum {string} */
+            type: "inbound" | "outbound";
+            language: string[];
+            accent: string | null;
+            handoff_phone_number: string | null;
+            speed: number | null;
+            interruptible: boolean;
+            actionIds: string[] | null;
+            instructions: string[] | null;
+            data_collection_fields: string[] | null;
+            data_collection_webhook_url: string | null;
+            /** @enum {string} */
+            model: "oppie-vox" | "oppie-vox-turbo" | "oppie-vox-2" | "oppie-vox-livekit";
+            voice_id: string | null;
+            first_message: string | null;
+            /** Format: date-time */
+            created_at: string;
+            /** Format: date-time */
+            updated_at: string;
+            provider_external_id: string | null;
+            flow: unknown | null;
+            custom_llm: string | null;
+            use_org_knowledgebase: boolean;
+            background_noise_preset: ("office" | "bar" | "city-street") | null;
+            recording_enabled: boolean;
+            stt_keyterms: string[];
+            stt_model: ("deepgram/flux-general" | "deepgram/nova-3" | "deepgram/nova-3-medical" | "cartesia/ink-whisper" | "elevenlabs/scribe_v2_realtime" | "xai/stt-1" | "assemblyai/universal-3-5-pro" | "speechmatics/enhanced") | null;
+            tts_speed_pct: number | null;
+            failover_transfer_destination_id: string | null;
+        };
+        PhoneAgentVoiceDto: {
+            voice_id: string;
+            name: string;
+            labels: {
+                accent: string | null;
+                description: string | null;
+                age: string | null;
+                gender: string | null;
+                use_case: string | null;
+                language: string | null;
+            };
+            description: string | null;
+            preview_url: string | null;
+        };
+        PhoneCallEventDto: {
+            /** Format: uuid */
+            id: string;
+            /** Format: uuid */
+            phone_call_id: string;
             /** @enum {string} */
             event_type: "ring_started" | "ring_accepted" | "ring_declined" | "ring_missed" | "dial_started" | "customer_answered" | "human_joined" | "transfer_initiated" | "transfer_accepted" | "transfer_completed" | "transfer_cancelled" | "transfer_declined" | "call_ended" | "call_failed";
             actor_user_id: number | null;
@@ -5909,6 +6389,18 @@ export interface components {
         UpdateAgentWorkflowsResponseDto: {
             success: boolean;
         };
+        AvailabilityStatusDto: {
+            id: string;
+            org_id: string;
+            name: string;
+            group_ids: string[];
+            sort_order: number;
+            /** Format: date-time */
+            created_at: string;
+            /** Format: date-time */
+            updated_at: string;
+            deleted_at: string | null;
+        };
         GroupUsersDto: {
             id: number;
             name: string;
@@ -5932,6 +6424,69 @@ export interface components {
             updated_at: string | null;
             deleted_at: string | null;
         };
+        ResolvedAvailabilityStatusDto: {
+            /**
+             * @description A defined availability status is applied
+             * @constant
+             */
+            kind: "custom";
+            /** @description Id of the applied availability status */
+            status_id: string;
+            /** @description Name of the applied availability status */
+            name: string;
+        } | {
+            /**
+             * @description Main availability on and available on every support team
+             * @constant
+             */
+            kind: "online";
+        } | {
+            /**
+             * @description Main availability off
+             * @constant
+             */
+            kind: "offline";
+        } | {
+            /**
+             * @description Main availability on but only available on some support teams
+             * @constant
+             */
+            kind: "mixed";
+            /** @description Support teams the user is currently available on */
+            available_teams: {
+                id: string;
+                name: string;
+            }[];
+        };
+        UserAvailabilityStatusDto: {
+            /** @description The user's raw availability record */
+            availability: {
+                id: string;
+                user_id: number;
+                organization_id: string;
+                is_available: boolean;
+                custom_status: string | null;
+                /** Format: date-time */
+                last_status_change: string;
+                current_chat_count: number;
+                max_concurrent_chats: number;
+                notes: string | null;
+                /** Format: date-time */
+                created_at: string;
+                /** Format: date-time */
+                updated_at: string;
+                call_available: boolean;
+                call_locked: boolean;
+                availability_status_id: string | null;
+            };
+            resolved_status: components["schemas"]["ResolvedAvailabilityStatusDto"];
+            /** @description The user's full per-support-team availability switch matrix */
+            teams: {
+                id: string;
+                name: string;
+                available: boolean;
+            }[];
+        };
         VersionHistoryItemDto: {
             /** Format: uuid */
             id: string;
@@ -6010,6 +6565,9 @@ export interface components {
             } | null;
             steps: components["schemas"]["SequenceStep"][];
             is_continuous: boolean;
+            reply_instructions: string | null;
+            respect_office_hours: boolean;
+            office_hours_id: string | null;
             started_at: string | null;
             canceled_at: string | null;
             ended_at: string | null;
@@ -6018,10 +6576,11 @@ export interface components {
         StartOneOffSequenceOutputDto: {
             data?: {
                 success: boolean;
+                run_id?: string;
             };
             error?: {
                 /** @enum {string} */
-                code: "sequence_not_found" | "one_off_sequence_is_canceled" | "sequence_already_started";
+                code: "sequence_not_found" | "one_off_sequence_is_canceled" | "sequence_already_started" | "cannot_schedule_continuous_sequence" | "start_at_in_past";
                 status: 400 | 404;
                 message: string;
             };
@@ -6126,6 +6685,8 @@ export interface components {
                             instructions: {
                                 id: string;
                                 title: string;
+                                /** @constant */
+                                source?: "sequence_campaign";
                             }[];
                             tools: {
                                 name: string;
@@ -6148,6 +6709,8 @@ export interface components {
                             instructions: {
                                 id: string;
                                 title: string;
+                                /** @constant */
+                                source?: "sequence_campaign";
                             }[];
                             tools: {
                                 name: string;
@@ -6300,6 +6863,7 @@ export interface components {
                     [key: string]: unknown;
                 } | null;
                 whatsapp_template_request?: unknown | null;
+                whatsapp_template_snapshot?: unknown | null;
                 rule_violation_reflections?: {
                     rule_name: string;
                     /** @description How the rule was violated */
@@ -6370,7 +6934,7 @@ export interface components {
             }) | null;
             knowledgebase_called?: boolean | null;
             /** @enum {string} */
-            type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "prohibited_topic_detected" | "sequence_message" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "workflow_message" | "workflow_note" | "workflow_triggered";
+            type: "agent_assigned_by_integration" | "agent_assigned_by_system" | "agent_assigned_by_user" | "agent_changed" | "agent_comment" | "agent_initiated_session" | "agent_joined" | "agent_message" | "agent_reopened_session" | "agent_took_session_from_ai" | "agent_unassigned_by_integration" | "agent_unassigned_by_system" | "agent_unassigned_by_user" | "ai_assumed_the_session_resolved" | "ai_decided_to_not_reply" | "ai_decided_to_resolve_the_issue" | "ai_reopened_session" | "ai_response_cancelled" | "ai_resumed_by_system" | "call_history" | "call_transferred" | "closed_resolved_by_agent" | "closed_resolved_by_api" | "closed_resolved_by_contact" | "closed_resolved_by_integration" | "closed_resolved_by_system" | "closed_unresolved_by_agent" | "closed_unresolved_by_api" | "closed_unresolved_by_system" | "contact_data_updated" | "csat_requested" | "csat_submitted" | "email_draft_message" | "handoff" | "handoff_to_salesforce_miaw" | "handoff_to_zendesk" | "integration_reopened_session" | "message" | "prohibited_topic_detected" | "sequence_message" | "session_forwarded" | "skills_added_by_system" | "sla_applied_by_agent" | "sla_applied_by_system" | "sla_first_reply_breached" | "sla_first_reply_completed_after_breach" | "sla_first_reply_fulfilled" | "sla_first_reply_metric_started" | "sla_freezed_office_hours_ended" | "sla_freezed_snoozed" | "sla_next_reply_breached" | "sla_next_reply_completed_after_breach" | "sla_next_reply_fulfilled" | "sla_next_reply_metric_started" | "sla_removed_by_agent" | "sla_removed_by_system" | "sla_resolution_breached" | "sla_resolution_completed_after_breach" | "sla_resolution_fulfilled" | "sla_resolution_metric_started" | "sla_resolution_paused_resolved" | "sla_resolution_paused_waiting_on_customer" | "sla_resolution_resumed_customer_replied" | "sla_resolution_resumed_reopened" | "sla_resumed_office_hours_started" | "sla_resumed_snooze_cancelled" | "sla_resumed_snooze_expired" | "state_checkpoint" | "sub_session_created" | "sub_status_removed_by_agent" | "sub_status_removed_by_api" | "sub_status_removed_by_integration" | "sub_status_removed_by_system" | "sub_status_set_by_agent" | "sub_status_set_by_api" | "sub_status_set_by_integration" | "sub_status_set_by_system" | "system_reopened_session" | "tag_added_by_agent" | "tag_added_by_api" | "tag_added_by_integration" | "tag_added_by_system" | "tag_removed_by_agent" | "tag_removed_by_api" | "tag_removed_by_integration" | "tag_removed_by_system" | "team_assigned_by_integration" | "team_assigned_by_system" | "team_assigned_by_user" | "team_unassigned_by_integration" | "team_unassigned_by_system" | "team_unassigned_by_user" | "user_confirmed_the_session_resolved" | "workflow_message" | "workflow_note" | "workflow_triggered";
             extra_params?: {
                 [key: string]: unknown;
             } | null;
@@ -6400,6 +6964,7 @@ export interface components {
             workflow_run_id?: string | null;
             sequence_id?: string | null;
             whatsapp_template_name?: string | null;
+            whatsapp_template_snapshot?: components["schemas"]["WhatsAppTemplateDto"] | null;
             from_opencx_public_api?: boolean | null;
             sub_status_id?: string | null;
             whatsapp_sent_at?: string | null;
@@ -6408,6 +6973,11 @@ export interface components {
             whatsapp_failed_at?: string | null;
             whatsapp_error_title?: string | null;
             whatsapp_error_details?: string | null;
+            twitter_sent_at?: string | null;
+            twitter_read_at?: string | null;
+            twitter_failed_at?: string | null;
+            twitter_error_title?: string | null;
+            twitter_error_details?: string | null;
             session_closed_payload: unknown;
             agent_changed_payload?: components["schemas"]["AgentChangedPayload"] | null;
             comment_thread_id?: string | null;
@@ -6486,6 +7056,13 @@ export interface components {
             auto_send_on_close: boolean;
             /** @description Delay in minutes before sending CSAT after session closes */
             send_delay_minutes: number;
+            /**
+             * @description How often the same session may be surveyed: once_per_session, once_per_close, or once_until_answered
+             * @enum {string}
+             */
+            resend_policy: "once_per_close" | "once_per_session" | "once_until_answered";
+            /** @description Days to wait before re-asking an unanswered survey (only used when resend_policy is once_until_answered) */
+            resend_after_days: number;
             /** @description Full-HTML template for the public CSAT feedback page (null = default page) */
             web_template_html: string | null;
             /** @description Full-HTML template for the CSAT request email (null = default email) */
@@ -6771,6 +7348,35 @@ export interface components {
             enums: components["schemas"]["SavedReplyVariableEnum"][];
             custom: components["schemas"]["SavedReplyVariableDto"][];
         };
+        SalesforceCrmConnectionStatusDto: {
+            is_active: boolean;
+        };
+        SalesforceCrmContactResponseDto: {
+            id: string;
+            organization_id: string;
+            salesforce_record_id: string;
+            /** @enum {string} */
+            record_type: "Contact" | "Lead";
+            email: string | null;
+            phone: string | null;
+            first_name: string | null;
+            last_name: string | null;
+            company: string | null;
+            salesforce_data: {
+                [key: string]: unknown;
+            };
+            /** Format: date-time */
+            cached_at: string;
+        };
+        PaginatedSalesforceCrmContactsResponseDto: {
+            data: components["schemas"]["SalesforceCrmContactResponseDto"][];
+            meta: {
+                total: number;
+                page: number;
+                limit: number;
+                totalPages: number;
+            };
+        };
         AgentAvailability: {
             id: string;
             user_id: number;
@@ -7369,6 +7975,7 @@ export interface components {
                             [key: string]: unknown;
                         } | null;
                         whatsapp_template_request?: unknown | null;
+                        whatsapp_template_snapshot?: unknown | null;
                         rule_violation_reflections?: {
                             rule_name: string;
                             /** @description How the rule was violated */
@@ -8723,6 +9330,68 @@ export interface components {
         DomainBlockStatusOutput: {
             is_blocked: boolean;
         };
+        ListBlockedIpsOutput: {
+            data: {
+                /** @description Block record ID */
+                id: string;
+                /** @description The blocked address — a single IP (203.0.113.7) or a CIDR range (203.0.113.0/24) */
+                ip_address: string;
+                /** @description Why the address was blocked */
+                reason: string | null;
+                /** Format: date-time */
+                created_at: string;
+                /** @description When the block lifts automatically. Null means it never does. */
+                expires_at: string | null;
+            }[];
+            total: number;
+            page: number;
+            total_pages: number;
+        };
+        BlockIpsOutput: {
+            /** @description Addresses that were successfully blocked */
+            blocked: {
+                /** @description Block record ID */
+                id: string;
+                /** @description The blocked address — a single IP (203.0.113.7) or a CIDR range (203.0.113.0/24) */
+                ip_address: string;
+                /** @description Why the address was blocked */
+                reason: string | null;
+                /** Format: date-time */
+                created_at: string;
+                /** @description When the block lifts automatically. Null means it never does. */
+                expires_at: string | null;
+            }[];
+            /** @description Addresses that needed no action — already blocked, or not a valid IP/CIDR */
+            skipped: string[];
+            /** @description Addresses that could NOT be blocked — these are still unblocked */
+            failed: {
+                ip: string;
+                error: string;
+            }[];
+            summary: {
+                total: number;
+                blocked: number;
+                skipped: number;
+                failed: number;
+            };
+        };
+        IpBlockStatusOutput: {
+            is_blocked: boolean;
+        };
+        SessionIpActivityOutput: {
+            data: {
+                ip: string;
+                session_count: number;
+                contact_count: number;
+                /** Format: date-time */
+                first_seen: string;
+                /** Format: date-time */
+                last_seen: string;
+                is_blocked: boolean;
+            }[];
+            page: number;
+            has_more: boolean;
+        };
         GetCustomDomainsOutput: {
             domainName: string;
             domainNameVerificationStatus: string | null;
@@ -9238,6 +9907,135 @@ export interface operations {
             };
         };
     };
+    listAvailabilityStatuses: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["AvailabilityStatusDto"][];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    getUsersAvailabilityStatuses: {
+        parameters: {
+            query: {
+                /** @description Comma-separated organization user IDs, max 100 (e.g. "12,34,56") */
+                user_ids: string;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["UserAvailabilityStatusDto"][];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    getUserAvailabilityStatus: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description Organization user ID */
+                user_id: number;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["UserAvailabilityStatusDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    applyUserAvailabilityStatus: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description Organization user ID */
+                user_id: number;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["ApplyUserAvailabilityStatusDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["UserAvailabilityStatusDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     listChatSessions: {
         parameters: {
             query?: {
@@ -10913,16 +11711,143 @@ export interface operations {
             };
         };
     };
-    hasSessionCsatSent: {
+    hasSessionCsatSent: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                session_id: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        session_id: string;
+                        csat_sent: boolean;
+                    };
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    getCsatSettings: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["CsatSettingsResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    updateCsatSettings: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["UpdateCsatSettingsDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["CsatSettingsResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    getAutopilotStatus: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["AutopilotStatusResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    updateAutopilotStatus: {
         parameters: {
             query?: never;
             header?: never;
-            path: {
-                session_id: string;
-            };
+            path?: never;
             cookie?: never;
         };
-        requestBody?: never;
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["UpdateAutopilotInputDto"];
+            };
+        };
         responses: {
             /** @description Default Response */
             200: {
@@ -10930,10 +11855,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": {
-                        session_id: string;
-                        csat_sent: boolean;
-                    };
+                    "application/json": components["schemas"]["AutopilotStatusResponseDto"];
                 };
             };
             /** @description Internal Server Error */
@@ -10947,7 +11869,7 @@ export interface operations {
             };
         };
     };
-    getCsatSettings: {
+    listProhibitedTopics: {
         parameters: {
             query?: never;
             header?: never;
@@ -10962,7 +11884,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["CsatSettingsResponseDto"];
+                    "application/json": components["schemas"]["ProhibitedTopicsResponseDto"];
                 };
             };
             /** @description Internal Server Error */
@@ -10976,7 +11898,7 @@ export interface operations {
             };
         };
     };
-    updateCsatSettings: {
+    updateProhibitedTopics: {
         parameters: {
             query?: never;
             header?: never;
@@ -10985,7 +11907,7 @@ export interface operations {
         };
         requestBody: {
             content: {
-                "application/json": components["schemas"]["UpdateCsatSettingsDto"];
+                "application/json": components["schemas"]["UpdateProhibitedTopicsInputDto"];
             };
         };
         responses: {
@@ -10995,7 +11917,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["CsatSettingsResponseDto"];
+                    "application/json": components["schemas"]["ProhibitedTopicsResponseDto"];
                 };
             };
             /** @description Internal Server Error */
@@ -11009,9 +11931,14 @@ export interface operations {
             };
         };
     };
-    getAutopilotStatus: {
+    listBlockedContacts: {
         parameters: {
-            query?: never;
+            query?: {
+                /** @description Page number (default: 1) */
+                page?: number;
+                /** @description Results per page (default: 20) */
+                limit?: number;
+            };
             header?: never;
             path?: never;
             cookie?: never;
@@ -11024,7 +11951,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["AutopilotStatusResponseDto"];
+                    "application/json": components["schemas"]["ListBlockedContactsOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11038,7 +11965,7 @@ export interface operations {
             };
         };
     };
-    updateAutopilotStatus: {
+    blockContact: {
         parameters: {
             query?: never;
             header?: never;
@@ -11047,7 +11974,7 @@ export interface operations {
         };
         requestBody: {
             content: {
-                "application/json": components["schemas"]["UpdateAutopilotInputDto"];
+                "application/json": components["schemas"]["BlockContactInputDto"];
             };
         };
         responses: {
@@ -11056,9 +11983,7 @@ export interface operations {
                 headers: {
                     [name: string]: unknown;
                 };
-                content: {
-                    "application/json": components["schemas"]["AutopilotStatusResponseDto"];
-                };
+                content?: never;
             };
             /** @description Internal Server Error */
             500: {
@@ -11071,11 +11996,13 @@ export interface operations {
             };
         };
     };
-    listProhibitedTopics: {
+    checkContactBlocked: {
         parameters: {
             query?: never;
             header?: never;
-            path?: never;
+            path: {
+                contact_id: string;
+            };
             cookie?: never;
         };
         requestBody?: never;
@@ -11086,7 +12013,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["ProhibitedTopicsResponseDto"];
+                    "application/json": components["schemas"]["ContactBlockStatusOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11100,27 +12027,24 @@ export interface operations {
             };
         };
     };
-    updateProhibitedTopics: {
+    unblockContact: {
         parameters: {
             query?: never;
             header?: never;
-            path?: never;
-            cookie?: never;
-        };
-        requestBody: {
-            content: {
-                "application/json": components["schemas"]["UpdateProhibitedTopicsInputDto"];
+            path: {
+                /** @description The block record ID */
+                id: string;
             };
+            cookie?: never;
         };
+        requestBody?: never;
         responses: {
             /** @description Default Response */
             200: {
                 headers: {
                     [name: string]: unknown;
                 };
-                content: {
-                    "application/json": components["schemas"]["ProhibitedTopicsResponseDto"];
-                };
+                content?: never;
             };
             /** @description Internal Server Error */
             500: {
@@ -11133,7 +12057,7 @@ export interface operations {
             };
         };
     };
-    listBlockedContacts: {
+    listBlockedDomains: {
         parameters: {
             query?: {
                 /** @description Page number (default: 1) */
@@ -11153,7 +12077,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["ListBlockedContactsOutput"];
+                    "application/json": components["schemas"]["ListBlockedDomainsOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11167,7 +12091,7 @@ export interface operations {
             };
         };
     };
-    blockContact: {
+    blockDomains: {
         parameters: {
             query?: never;
             header?: never;
@@ -11176,7 +12100,7 @@ export interface operations {
         };
         requestBody: {
             content: {
-                "application/json": components["schemas"]["BlockContactInputDto"];
+                "application/json": components["schemas"]["BlockDomainsInputDto"];
             };
         };
         responses: {
@@ -11185,7 +12109,9 @@ export interface operations {
                 headers: {
                     [name: string]: unknown;
                 };
-                content?: never;
+                content: {
+                    "application/json": components["schemas"]["BlockDomainsOutput"];
+                };
             };
             /** @description Internal Server Error */
             500: {
@@ -11198,13 +12124,14 @@ export interface operations {
             };
         };
     };
-    checkContactBlocked: {
+    checkDomainBlocked: {
         parameters: {
-            query?: never;
-            header?: never;
-            path: {
-                contact_id: string;
+            query: {
+                /** @description A domain (e.g. "spam.com") or email (e.g. "user@spam.com") */
+                value: string;
             };
+            header?: never;
+            path?: never;
             cookie?: never;
         };
         requestBody?: never;
@@ -11215,7 +12142,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["ContactBlockStatusOutput"];
+                    "application/json": components["schemas"]["DomainBlockStatusOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11229,7 +12156,7 @@ export interface operations {
             };
         };
     };
-    unblockContact: {
+    unblockDomain: {
         parameters: {
             query?: never;
             header?: never;
@@ -11259,12 +12186,12 @@ export interface operations {
             };
         };
     };
-    listBlockedDomains: {
+    listBlockedIps: {
         parameters: {
             query?: {
                 /** @description Page number (default: 1) */
                 page?: number;
-                /** @description Results per page (default: 20) */
+                /** @description Results per page (default: 20, max: 200) */
                 limit?: number;
             };
             header?: never;
@@ -11279,7 +12206,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["ListBlockedDomainsOutput"];
+                    "application/json": components["schemas"]["ListBlockedIpsOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11293,7 +12220,7 @@ export interface operations {
             };
         };
     };
-    blockDomains: {
+    blockIps: {
         parameters: {
             query?: never;
             header?: never;
@@ -11302,7 +12229,7 @@ export interface operations {
         };
         requestBody: {
             content: {
-                "application/json": components["schemas"]["BlockDomainsInputDto"];
+                "application/json": components["schemas"]["BlockIpsInputDto"];
             };
         };
         responses: {
@@ -11312,7 +12239,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["BlockDomainsOutput"];
+                    "application/json": components["schemas"]["BlockIpsOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11326,10 +12253,10 @@ export interface operations {
             };
         };
     };
-    checkDomainBlocked: {
+    checkIpBlocked: {
         parameters: {
             query: {
-                /** @description A domain (e.g. "spam.com") or email (e.g. "user@spam.com") */
+                /** @description An IP address (e.g. "203.0.113.7" or "2001:db8::1") */
                 value: string;
             };
             header?: never;
@@ -11344,7 +12271,7 @@ export interface operations {
                     [name: string]: unknown;
                 };
                 content: {
-                    "application/json": components["schemas"]["DomainBlockStatusOutput"];
+                    "application/json": components["schemas"]["IpBlockStatusOutput"];
                 };
             };
             /** @description Internal Server Error */
@@ -11358,7 +12285,43 @@ export interface operations {
             };
         };
     };
-    unblockDomain: {
+    listSessionIpActivity: {
+        parameters: {
+            query?: {
+                /** @description How far back to look (default: 30, max: 90) */
+                days?: number;
+                /** @description Page (default: 1) */
+                page?: number;
+                /** @description Results per page (default: 50, max: 200) */
+                limit?: number;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SessionIpActivityOutput"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    unblockIp: {
         parameters: {
             query?: never;
             header?: never;
@@ -14061,6 +15024,10 @@ export interface operations {
                         };
                         delay_in_minutes?: number;
                     }[];
+                    /** @description Hold step sends outside the org office-hours window (defaults to true for new sequences) */
+                    respect_office_hours?: boolean;
+                    /** @description Named office-hours config to use as the send window; null = org default hours */
+                    office_hours_id?: string | null;
                 };
             };
         };
@@ -16171,7 +17138,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
                 agent_id?: number;
             };
             header?: never;
@@ -16208,7 +17175,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
                 agent_id?: number;
                 group_by: "policy" | "team" | "agent" | "channel";
             };
@@ -16246,7 +17213,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
                 agent_id?: number;
                 granularity?: "day" | "week";
             };
@@ -16284,7 +17251,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
                 agent_id?: number;
             };
             header?: never;
@@ -16379,6 +17346,132 @@ export interface operations {
             };
         };
     };
+    getSalesforceCrmConnectionStatus: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SalesforceCrmConnectionStatusDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    getSalesforceCrmContact: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                contactId: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ConsumerSalesforceCrmContactResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    listSalesforceCrmContacts: {
+        parameters: {
+            query?: {
+                page?: number;
+                limit?: number;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["PaginatedSalesforceCrmContactsResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    searchSalesforceCrmContacts: {
+        parameters: {
+            query?: {
+                email?: string;
+                phone?: string;
+                page?: number;
+                limit?: number;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["PaginatedSalesforceCrmContactsResponseDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     coworkerNotifyTeam: {
         parameters: {
             query?: never;