@opencx/mcp 1.15.14 → 1.15.16

package/dist/schema.d.ts

@@ -184,7 +184,7 @@ export interface paths {
         };
         /**
          * List availability statuses
-         * @description List the organization's defined availability statuses (excluding deleted ones), ordered as shown in the dashboard. The hardcoded 'online' and 'offline' shortcuts are not listed — they are always applicable via the special field of applyUserAvailabilityStatus.
+         * @description List the organization's defined availability statuses (excluding deleted ones), ordered as shown in the dashboard. Each status carries its availability_type (whether applying it sets the user online or offline) and its display color. The hardcoded 'online' and 'offline' shortcuts are not listed — they are always applicable via the special field of applyUserAvailabilityStatus.
          */
         get: operations["listAvailabilityStatuses"];
         put?: never;
@@ -653,6 +653,26 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/companies/{external_id}/owner": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        /**
+         * Set a company's owning teammate
+         * @description Assigns the teammate who owns this account, named either by `agent_owner_id` or by `agent_owner_email` — exactly one. The email is matched case-insensitively against this organization's members, so a sync can assign straight from the address it already holds. Send either field as null to clear the owner. A teammate who is not a member of this organization is rejected, as is the AI user.
+         */
+        put: operations["setCompanyOwner"];
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/contacts": {
         parameters: {
             query?: never;
@@ -1496,6 +1516,62 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/outbound/blocklist": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List blocked addresses
+         * @description Lists the do-not-contact list, newest first. Includes both entries you added and entries recorded when people opted out themselves — check `source` to tell them apart.
+         */
+        get: operations["listOutboundBlocklist"];
+        put?: never;
+        /**
+         * Block an address from outbound contact
+         * @description Adds a phone number, email address, or WhatsApp user id to the do-not-contact list. Sequences will not contact a blocked address on any channel.
+         *
+         *     Safe to call repeatedly — blocking an address that is already blocked updates the existing entry instead of failing, so retrying a queued job is harmless.
+         *
+         *     Blocking only ever strengthens: re-blocking an address never shortens an existing expiry and never makes a permanent block temporary. Use the unblock endpoint to lift a block.
+         */
+        post: operations["addToOutboundBlocklist"];
+        /**
+         * Unblock an address
+         * @description Removes an address from the do-not-contact list so it can be contacted again.
+         *
+         *     By default this only removes entries added through this API. Two kinds are left in place: entries created when someone opted out themselves, and entries that cover a single channel. Both are reported as `skipped` — pass `include_provider_entries=true` to remove them too.
+         */
+        delete: operations["removeFromOutboundBlocklist"];
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/outbound/blocklist/check": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * Check whether an address is blocked
+         * @description Tells you whether an address is currently on the do-not-contact list. Expired entries do not count as blocked.
+         *
+         *     `blocked` means the address is suppressed on at least one channel — check the `channel` on each returned entry to see which. Note this answers for the address you ask about: someone reachable on WhatsApp without a known phone number is a separate identity, so block the WhatsApp user id too if you have it.
+         */
+        get: operations["checkOutboundBlocklist"];
+        put?: never;
+        post?: never;
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/email": {
         parameters: {
             query?: never;
@@ -2803,6 +2879,51 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/sequences/{sequence_id}/contacts/exit": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Remove a contact from a sequence
+         * @description
+         *     Stop a sequence for one contact. No further steps are scheduled for them; the rest of the sequence
+         *     carries on for everyone else.
+         *
+         *     One caveat worth building around: a step whose batch has already been picked up for sending may
+         *     still go out, and batches can sit waiting for the sequence's send window to open. So a message sent
+         *     within minutes of the removal — or the next morning, if the window closed overnight — is possible.
+         *     Everything after that stops.
+         *
+         *     Identify the person by `contact_id`, `email`, or `phone_number` — whichever your system holds.
+         *     Send exactly one. Phone numbers match regardless of formatting.
+         *
+         *     Removal works on the person, not on one record. Whichever identifier you send, any other contact
+         *     record sharing that person's phone number is removed too — duplicates are common and leaving one
+         *     behind would keep calling them. The flip side: if two people genuinely share a line, such as a
+         *     switchboard or a family phone, both are removed. `contact_ids` in the response lists exactly which
+         *     records were affected, so check it if that matters to you.
+         *
+         *     Removal ends their current enrollment. Adding the same contact to the sequence again later enrolls
+         *     them afresh, starting from the first step — it does not resume where they stopped. It applies only
+         *     to this sequence, so to stop contacting someone everywhere, add them to the outbound blocklist
+         *     instead.
+         *
+         *     Safe to retry: a contact who is already out of the sequence comes back as `not_enrolled` rather
+         *     than an error.
+         *
+         */
+        post: operations["exitContactFromSequence"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/teams": {
         parameters: {
             query?: never;
@@ -4676,6 +4797,74 @@ export interface paths {
         patch?: never;
         trace?: never;
     };
+    "/salesforce/ai-reply-templates": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        /**
+         * List AI reply templates
+         * @description List the AI agent's reply templates for the organization (Salesforce v2 integration only): greeting/signature HTML rendered around or below the AI's autopilot Case emails, with one default and optional per-session auto-selection rules.
+         */
+        get: operations["listSalesforceAiReplyTemplates"];
+        put?: never;
+        /**
+         * Create an AI reply template
+         * @description Create a reply template (Salesforce v2 integration only). The organization's first template becomes the default automatically; `is_default: true` on a later one moves the default atomically. Template HTML. Put {{content}} where the AI agent's reply goes (anything above is the greeting, anything below the signature); without it the template is appended below the reply. Variables: system objects {{contact.full_name}} / {{contact.first_name}} / {{contact.email}} / {{session.number}} / {{session.language}} / {{org.name}} (HTML-escaped) and any session attribute such as {{sf_case_Regards__c}} (inserted raw — Salesforce formula fields hold HTML fragments — then sanitized). {{#if sf_case_Language__c == "de"}}…{{else}}…{{/if}} conditions are supported. Scripts, handlers and non-https images are stripped; {{content}} may appear at most once. Optional `rules` (ANDed attribute/tag conditions) make the template pick itself for matching sessions; the first matching rule-bearing template in creation order wins, otherwise the default.
+         */
+        post: operations["createSalesforceAiReplyTemplate"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
+    "/salesforce/ai-reply-templates/{id}": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        post?: never;
+        /**
+         * Delete an AI reply template
+         * @description Permanently delete a reply template. Deleting the default leaves the organization without one (the AI replies plain) until another template is made default.
+         */
+        delete: operations["deleteSalesforceAiReplyTemplate"];
+        options?: never;
+        head?: never;
+        /**
+         * Update an AI reply template
+         * @description Partially update a reply template: name, template_html, is_default (true moves the default onto it), rules (null clears them). Template HTML. Put {{content}} where the AI agent's reply goes (anything above is the greeting, anything below the signature); without it the template is appended below the reply. Variables: system objects {{contact.full_name}} / {{contact.first_name}} / {{contact.email}} / {{session.number}} / {{session.language}} / {{org.name}} (HTML-escaped) and any session attribute such as {{sf_case_Regards__c}} (inserted raw — Salesforce formula fields hold HTML fragments — then sanitized). {{#if sf_case_Language__c == "de"}}…{{else}}…{{/if}} conditions are supported. Scripts, handlers and non-https images are stripped; {{content}} may appear at most once.
+         */
+        patch: operations["updateSalesforceAiReplyTemplate"];
+        trace?: never;
+    };
+    "/salesforce/ai-reply-templates/preview": {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        get?: never;
+        put?: never;
+        /**
+         * Preview an AI reply template
+         * @description Render a template (saved or not) exactly as the AI agent would send it, against a real session of the organization: the session with `session_number`, else the most recent Salesforce-linked session, else an empty context. Returns the rendered HTML and text, the session used, and the variables that came out empty. Requires the write scope because it resolves real contact data.
+         */
+        post: operations["previewSalesforceAiReplyTemplate"];
+        delete?: never;
+        options?: never;
+        head?: never;
+        patch?: never;
+        trace?: never;
+    };
     "/companion/notify-team": {
         parameters: {
             query?: never;
@@ -4929,7 +5118,7 @@ export type webhooks = Record<string, never>;
 export interface components {
     schemas: {
         /** @enum {string} */
-        SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
+        SessionChannel: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review";
         DefaultOfficeHoursInputDto: {
             /** @description IANA timezone for the default schedule (e.g. "America/New_York", "Europe/London", "Asia/Tokyo") */
             iana_timezone: string;
@@ -5060,6 +5249,38 @@ export interface components {
             /** @enum {string} */
             support_assignment_strategy?: "least-busy" | "round-robin" | "unassigned";
         };
+        SalesforceReplyTemplateRules: {
+            conditions: ({
+                /** @constant */
+                type: "attribute";
+                key: string;
+                /** @enum {string} */
+                op: "exists" | "not_exists" | "eq" | "neq" | "contains";
+                value?: string;
+            } | {
+                /** @constant */
+                type: "tag";
+                /** @enum {string} */
+                op: "has" | "not_has";
+                value: string;
+            })[];
+        };
+        CreateSalesforceAiReplyTemplateDto: {
+            name: string;
+            template_html: string;
+            is_default?: boolean;
+            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
+        };
+        UpdateSalesforceAiReplyTemplateDto: {
+            name?: string;
+            template_html?: string;
+            is_default?: boolean;
+            rules?: components["schemas"]["SalesforceReplyTemplateRules"] | null;
+        };
+        PreviewSalesforceAiReplyTemplateDto: {
+            template_html: string;
+            session_number?: number;
+        };
         CreateVocCategoryDto: {
             name: string;
             description?: string | null;
@@ -5218,12 +5439,23 @@ export interface components {
                 }[];
             })[];
         };
+        CompanyOwnerInput: {
+            /** @description OpenCX user id of the owning teammate */
+            id?: number;
+            /**
+             * Format: email
+             * @description Email of the owning teammate, matched case-insensitively against this organization’s members
+             */
+            email?: string;
+        };
         UpsertCompanyDto: {
             external_id: string;
             name?: string;
             custom_data?: {
                 [key: string]: string | number | boolean | null;
             };
+            /** @description Set the owning teammate while creating or updating. Omit to leave ownership unchanged; null clears it. */
+            owner?: components["schemas"]["CompanyOwnerInput"] | null;
         };
         BulkLinkContactsDto: {
             links: {
@@ -5246,6 +5478,10 @@ export interface components {
         LinkContactCompanyDto: {
             external_id: string;
         };
+        SetCompanyOwnerDto: {
+            /** @description The teammate who owns this account. Null leaves the company unowned. */
+            owner: components["schemas"]["CompanyOwnerInput"] | null;
+        };
         MakeOutboundCallDto: {
             phoneAgentId: string;
             contact: {
@@ -6169,6 +6405,22 @@ export interface components {
                 phone_number: string;
             })[];
         };
+        ExitContactFromSequenceDto: {
+            /**
+             * Format: uuid
+             * @description The contact to remove.
+             */
+            contact_id?: string;
+            /**
+             * Format: email
+             * @description Email address of the contact to remove.
+             */
+            email?: string;
+            /** @description Phone number of the contact to remove. Formatting does not matter. */
+            phone_number?: string;
+            /** @description Why they are being removed. Recorded against the removal for your own records. */
+            reason?: string;
+        };
         CreateTrainingPublicDto: {
             /** @description The scenario title or trigger phrase */
             title: string;
@@ -6266,7 +6518,7 @@ export interface components {
              * @description What starts the workflow. Use "manual-trigger" for on-demand execution, "ai-trigger" for AI-initiated, "webhook" for external HTTP triggers, "cron-trigger" for scheduled runs, or event-based triggers like "ticket-created", "contact-created", etc.
              * @enum {string}
              */
-            trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated" | "appfigures-review-received";
+            trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated";
             /** @description Trigger-specific configuration (e.g. cron expression for cron-trigger) */
             trigger_configuration?: unknown | null;
             /** @description Array of workflow steps and control-flow blocks. Each step is an object with { "$kind": "Action", "id": "<unique-step-id>", "type": "<action-type>", "name": "<display-name>", "input": { ... } }. Control-flow blocks use { "$kind": "Block", "type": "if-else", "id": "<unique-id>", "inputs": { "condition": { "operatorName": "equals", "left": "{{step_id.field}}", "right": "value" } }, "branches": { "then": [...steps], "else": [...steps] } }. Use {{step_id.field}} to reference outputs from previous steps (no `.output.` segment — the field sits directly under the step id). */
@@ -6283,7 +6535,7 @@ export interface components {
              * @description New trigger type
              * @enum {string}
              */
-            trigger_type?: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated" | "appfigures-review-received";
+            trigger_type?: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated";
             /** @description New trigger configuration */
             trigger_configuration?: unknown | null;
             /** @description New workflow step/block definitions (replaces existing blocks) */
@@ -6296,7 +6548,7 @@ export interface components {
              * @description Trigger type to validate against
              * @enum {string}
              */
-            trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated" | "appfigures-review-received";
+            trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated";
             /** @description Trigger configuration to validate against the trigger's configuration_def. When omitted, the trigger is validated as if unconfigured — triggers with required configuration (e.g. cron-trigger, ai-trigger) will report errors. */
             trigger_configuration?: unknown | null;
             /** @description Workflow blocks to validate */
@@ -6309,7 +6561,7 @@ export interface components {
                  * @description Trigger type whose payload shape this synthetic payload should match
                  * @enum {string}
                  */
-                type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated" | "appfigures-review-received";
+                type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "contact-updated" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened" | "agent-mentioned" | "ticket-team-changed" | "session-updated";
                 payload: unknown;
             };
         };
@@ -6468,6 +6720,19 @@ export interface components {
             /** @description Lift the block automatically after this many hours (max 8760). Omit for a permanent block. Automated callers should always set this: a shared or carrier-grade NAT address fronts many people, and a permanent block on one bans all of them. */
             expires_in_hours?: number;
         };
+        AddToOutboundBlocklistDto: {
+            /**
+             * @description What kind of address this is. "phone" is stored in international format, "email" is lowercased, and "whatsapp_user_id" is the WhatsApp id of a contact whose phone number is hidden.
+             * @enum {string}
+             */
+            identity_type: "phone" | "email" | "whatsapp_user_id";
+            /** @description The address itself — e.g. "+962790007001" or "lead@example.com". */
+            identity_value: string;
+            /** @description Why this address is being blocked. Stored for your own auditing. */
+            reason?: string;
+            /** @description When the block should lift automatically, as an ISO 8601 timestamp. Must be in the future. Omit for a permanent block. */
+            expires_at?: string | null;
+        };
         CreateEmailTemplatePublicInput: components["schemas"]["CreateEmailTemplateBodyDto"];
         UpdateEmailTemplatePublicInput: components["schemas"]["CreateEmailTemplateBodyDto"];
         CreateMacroInput: {
@@ -7021,6 +7286,7 @@ export interface components {
                 custom_data?: {
                     [key: string]: unknown;
                 } | null;
+                assist_mode?: boolean;
             } | {
                 actionCalls?: {
                     action: {
@@ -7064,6 +7330,7 @@ export interface components {
                     [key: string]: unknown;
                 } | null;
                 whatsapp_template_request?: unknown | null;
+                assist_mode?: boolean;
                 whatsapp_template_snapshot?: unknown | null;
                 rule_violation_reflections?: {
                     rule_name: string;
@@ -7221,6 +7488,16 @@ export interface components {
             name: string;
             group_ids: string[];
             sort_order: number;
+            /**
+             * @description What applying the status does to the agent: 'online' turns main availability on with the status's teams; 'offline' turns main availability and every support team off (e.g. a Break status)
+             * @enum {string}
+             */
+            availability_type: "offline" | "online";
+            /**
+             * @description Display color for the status dot across the dashboard
+             * @enum {string}
+             */
+            color: "blue" | "gray" | "green" | "orange" | "red";
             /** Format: date-time */
             created_at: string;
             /** Format: date-time */
@@ -7260,24 +7537,49 @@ export interface components {
             status_id: string;
             /** @description Name of the applied availability status */
             name: string;
+            /**
+             * @description Whether the applied status sets the agent online or offline
+             * @enum {string}
+             */
+            availability_type: "offline" | "online";
+            /**
+             * @description Display color configured on the applied status
+             * @enum {string}
+             */
+            color: "blue" | "gray" | "green" | "orange" | "red";
         } | {
             /**
              * @description Main availability on and available on every support team
              * @constant
              */
             kind: "online";
+            /**
+             * @description Always 'green' — the fixed color of the derived online state
+             * @enum {string}
+             */
+            color: "blue" | "gray" | "green" | "orange" | "red";
         } | {
             /**
              * @description Main availability off
              * @constant
              */
             kind: "offline";
+            /**
+             * @description Always 'gray' — the fixed color of the derived offline state
+             * @enum {string}
+             */
+            color: "blue" | "gray" | "green" | "orange" | "red";
         } | {
             /**
              * @description Main availability on but only available on some support teams
              * @constant
              */
             kind: "mixed";
+            /**
+             * @description Always 'green' — mixed is an online-related state
+             * @enum {string}
+             */
+            color: "blue" | "gray" | "green" | "orange" | "red";
             /** @description Support teams the user is currently available on */
             available_teams: {
                 id: string;
@@ -7322,6 +7624,27 @@ export interface components {
             /** Format: date-time */
             updated_at: string;
         };
+        SalesforceAiReplyTemplateDto: {
+            /** Format: uuid */
+            id: string;
+            name: string;
+            template_html: string;
+            is_default: boolean;
+            rules: components["schemas"]["SalesforceReplyTemplateRules"] | null;
+            /** Format: date-time */
+            created_at: string;
+            /** Format: date-time */
+            updated_at: string;
+        };
+        SalesforceAiReplyTemplatesListDto: {
+            templates: components["schemas"]["SalesforceAiReplyTemplateDto"][];
+        };
+        SalesforceAiReplyTemplatePreviewDto: {
+            html: string;
+            text: string;
+            session_number: number | null;
+            missing_variables: string[];
+        };
         VersionHistoryItemDto: {
             /** Format: uuid */
             id: string;
@@ -7388,6 +7711,13 @@ export interface components {
                 customDataKeys?: string[];
             }[];
         };
+        CompanyAgentOwner: {
+            /** @description The teammate’s OpenCX user id */
+            id: number;
+            name: string;
+            /** Format: email */
+            email: string;
+        };
         Company: {
             /** Format: uuid */
             id: string;
@@ -7397,6 +7727,8 @@ export interface components {
             custom_data: {
                 [key: string]: string | number | boolean;
             } | null;
+            /** @description The teammate who owns this account. Null when nobody owns it, which is the ordinary state. */
+            agent_owner: components["schemas"]["CompanyAgentOwner"] | null;
             /** @description ISO 8601 timestamp of when the company was created */
             created_at: string;
             /** @description ISO 8601 timestamp of when the company was last updated */
@@ -8747,6 +9079,23 @@ export interface components {
                 description: string | null;
             }[];
         };
+        OutboundBlocklistEntryDto: {
+            id: string;
+            /** @description "phone", "email" or "whatsapp_user_id". */
+            identity_type: string;
+            /** @description The address, as we stored it after normalizing. */
+            identity_value: string;
+            /** @description The channel this entry covers. Null means every channel — that is what entries added through this API always are. A specific channel appears when someone opted out of that channel alone. */
+            channel: string | null;
+            /** @description Why the address was blocked. */
+            reason: string;
+            /** @description Where the entry came from. "api" is one you added. Anything else was recorded when the person opted out themselves, and is not removable by default. */
+            source: string | null;
+            /** Format: date-time */
+            created_at: string;
+            /** @description When the block lifts automatically. Null means it never does. */
+            expires_at: string | null;
+        };
         SaveContactOutput: {
             /** Format: uuid */
             id?: string;
@@ -9052,6 +9401,7 @@ export interface components {
                             [key: string]: unknown;
                         } | null;
                         whatsapp_template_request?: unknown | null;
+                        assist_mode?: boolean;
                         whatsapp_template_snapshot?: unknown | null;
                         rule_violation_reflections?: {
                             rule_name: string;
@@ -9904,6 +10254,17 @@ export interface components {
         CreateSequenceOutput: {
             id: string;
         };
+        ExitContactFromSequenceOutputDto: {
+            /**
+             * @description `exited` — the contact was removed and no further steps will be scheduled for them. `not_enrolled` — the contact is not currently in this sequence (already removed, already replied, or finished it), so nothing changed. `contact_not_found` — no contact in your workspace matches that identifier, which usually means the email or phone number does not match the one we hold.
+             * @enum {string}
+             */
+            outcome: "exited" | "not_enrolled" | "contact_not_found";
+            /** @description How many enrollments were stopped. A continuous sequence can hold the same person more than once, and all of them are stopped together. */
+            exited_enrollments: number;
+            /** @description The contact records the identifier matched, for your own reconciliation. */
+            contact_ids: string[];
+        };
         TagPublicResponseDto: {
             /** @description The tag name (unique per org) */
             tag_name: string;
@@ -10532,6 +10893,16 @@ export interface components {
             page: number;
             has_more: boolean;
         };
+        RemoveFromOutboundBlocklistOutputDto: {
+            /** @description How many entries were removed. */
+            removed: number;
+            /** @description How many matching entries were left in place because they were not added through this API. When this is above zero the address is still blocked — retry with include_provider_entries=true if you intend to remove those too. */
+            skipped: number;
+        };
+        CheckOutboundBlocklistOutputDto: {
+            blocked: boolean;
+            entries: components["schemas"]["OutboundBlocklistEntryDto"][];
+        };
         GetCustomDomainsOutput: {
             domainName: string;
             domainNameVerificationStatus: string | null;
@@ -12027,6 +12398,41 @@ export interface operations {
             };
         };
     };
+    setCompanyOwner: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                external_id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["SetCompanyOwnerDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["Company"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     listContacts: {
         parameters: {
             query?: {
@@ -13789,16 +14195,157 @@ export interface operations {
             };
         };
     };
-    sendEmail: {
+    listOutboundBlocklist: {
         parameters: {
-            query?: never;
+            query?: {
+                /** @description What kind of address this is. "phone" is stored in international format, "email" is lowercased, and "whatsapp_user_id" is the WhatsApp id of a contact whose phone number is hidden. */
+                identity_type?: "phone" | "email" | "whatsapp_user_id";
+                /** @description Cursor from a previous response. */
+                cursor?: string;
+                limit?: number;
+            };
             header?: never;
             path?: never;
             cookie?: never;
         };
-        requestBody: {
-            content: {
-                "application/json": components["schemas"]["SendEmailInput"];
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": {
+                        items: components["schemas"]["OutboundBlocklistEntryDto"][];
+                        next: string | null;
+                    };
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    addToOutboundBlocklist: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["AddToOutboundBlocklistDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            201: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["OutboundBlocklistEntryDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    removeFromOutboundBlocklist: {
+        parameters: {
+            query: {
+                /** @description What kind of address this is. "phone" is stored in international format, "email" is lowercased, and "whatsapp_user_id" is the WhatsApp id of a contact whose phone number is hidden. */
+                identity_type: "phone" | "email" | "whatsapp_user_id";
+                /** @description The address itself — e.g. "+962790007001" or "lead@example.com". */
+                identity_value: string;
+                /** @description Send "true" to also remove entries recorded when the person opted out themselves, and entries scoped to a single channel. Accepts "true" or "false"; defaults to "false". */
+                include_provider_entries?: string;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["RemoveFromOutboundBlocklistOutputDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    checkOutboundBlocklist: {
+        parameters: {
+            query: {
+                /** @description What kind of address this is. "phone" is stored in international format, "email" is lowercased, and "whatsapp_user_id" is the WhatsApp id of a contact whose phone number is hidden. */
+                identity_type: "phone" | "email" | "whatsapp_user_id";
+                /** @description The address itself — e.g. "+962790007001" or "lead@example.com". */
+                identity_value: string;
+            };
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["CheckOutboundBlocklistOutputDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    sendEmail: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["SendEmailInput"];
             };
         };
         responses: {
@@ -16683,6 +17230,42 @@ export interface operations {
             };
         };
     };
+    exitContactFromSequence: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description The unique identifier of the sequence */
+                sequence_id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["ExitContactFromSequenceDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            201: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ExitContactFromSequenceOutputDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     getTeams: {
         parameters: {
             query?: never;
@@ -19477,7 +20060,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review";
                 agent_id?: number;
             };
             header?: never;
@@ -19514,7 +20097,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review";
                 agent_id?: number;
                 group_by: "policy" | "team" | "agent" | "channel";
             };
@@ -19552,7 +20135,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review";
                 agent_id?: number;
                 granularity?: "day" | "week";
             };
@@ -19590,7 +20173,7 @@ export interface operations {
                 timezone?: string;
                 policy_id?: string;
                 team_id?: string;
-                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions";
+                channel?: "web" | "email" | "phone_voice" | "slack" | "sms" | "whatsapp" | "instagram" | "messenger" | "api" | "web_voice" | "twitter" | "twitter_mentions" | "app_review";
                 agent_id?: number;
             };
             header?: never;
@@ -19913,6 +20496,167 @@ export interface operations {
             };
         };
     };
+    listSalesforceAiReplyTemplates: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SalesforceAiReplyTemplatesListDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    createSalesforceAiReplyTemplate: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["CreateSalesforceAiReplyTemplateDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            201: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SalesforceAiReplyTemplateDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    deleteSalesforceAiReplyTemplate: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description Template ID */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody?: never;
+        responses: {
+            /** @description Default Response */
+            204: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content?: never;
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    updateSalesforceAiReplyTemplate: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path: {
+                /** @description Template ID */
+                id: string;
+            };
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["UpdateSalesforceAiReplyTemplateDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SalesforceAiReplyTemplateDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
+    previewSalesforceAiReplyTemplate: {
+        parameters: {
+            query?: never;
+            header?: never;
+            path?: never;
+            cookie?: never;
+        };
+        requestBody: {
+            content: {
+                "application/json": components["schemas"]["PreviewSalesforceAiReplyTemplateDto"];
+            };
+        };
+        responses: {
+            /** @description Default Response */
+            200: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["SalesforceAiReplyTemplatePreviewDto"];
+                };
+            };
+            /** @description Internal Server Error */
+            500: {
+                headers: {
+                    [name: string]: unknown;
+                };
+                content: {
+                    "application/json": components["schemas"]["ErrorDto"];
+                };
+            };
+        };
+    };
     coworkerNotifyTeam: {
         parameters: {
             query?: never;