@opencx/mcp 1.15.10 → 1.15.11

package/dist/tools/reports.d.ts.map

@@ -1 +1 @@
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package/dist/tools/reports.js

@@ -24,6 +24,25 @@ const REPORT_VIEWS = [
     'report_handoff_reason_categories',
     'report_contact_reasons',
     'report_contact_reason_runs',
+    'report_team_member_capacity',
+    'report_session_distribution_log',
+].join(', ');
+// The partner-scoped twins (backend migrations 0010 + 0011) — same columns as
+// their org twins plus `org_id`. Only reachable through
+// `run_partner_analytics_query`; keep in sync like REPORT_VIEWS.
+const PARTNER_REPORT_VIEWS = [
+    'report_partner_sessions',
+    'report_partner_messages',
+    'report_partner_session_metrics',
+    'report_partner_session_tags',
+    'report_partner_csat',
+    'report_partner_sla',
+    'report_partner_handoff_reasons',
+    'report_partner_handoff_reason_categories',
+    'report_partner_resource_usage',
+    'report_partner_contacts',
+    'report_partner_contact_reasons',
+    'report_partner_contact_reason_runs',
 ].join(', ');
 export function registerReportTools(server, client) {
     server.registerTool('run_analytics_query', {
@@ -63,5 +82,162 @@ export function registerReportTools(server, client) {
             throw e;
         }
     });
+    // Partner-wide (cross-org) analytics — PARTNER ADMIN orgs only. A partner
+    // admin org administers a partner (white-label reseller) whose connected
+    // orgs — its customers — it may report across; every other org gets a 403
+    // from these three.
+    server.registerTool('list_partner_orgs', {
+        description: 'PARTNER ADMIN ORGS ONLY (the system prompt has a "Partner analytics" section when ' +
+            'that is the case — otherwise do not call this). The FULL roster of organizations ' +
+            '(customers) connected to the partner this org administers, unpaginated: id, name, the ' +
+            'partner’s external_id for the org, partner-private tags, created_at. This is the ' +
+            'scope of every run_partner_analytics_query AND the org dimension — join its ids to ' +
+            'the org_id column of the report_partner_* views to name orgs. To FIND, FILTER, RANK ' +
+            'or inspect customers (health status, activity, channels, tags, search by name) use ' +
+            'search_partner_orgs instead — it is paginated and carries the health signals. ' +
+            'Returns 403 for an org that is not a partner admin org (then partner-wide analytics ' +
+            'simply do not apply — use the org-scoped tools).',
+        inputSchema: {},
+    }, async () => {
+        try {
+            const { data } = await client.GET('/partner-analytics/orgs');
+            return jsonContent(data);
+        }
+        catch (e) {
+            if (e instanceof ApiError) {
+                return jsonContent({ ok: false, status: e.status, error: e.body });
+            }
+            throw e;
+        }
+    });
+    server.registerTool('search_partner_orgs', {
+        description: 'PARTNER ADMIN ORGS ONLY (the system prompt has a "Partner analytics" section when ' +
+            'that is the case — otherwise do not call this). Search, filter, sort and page through ' +
+            'the customers (connected orgs) of the partner this org administers, each with the ' +
+            'health signals the Partner Admin console shows: health.status (new = connected < 7 ' +
+            'days and no sessions yet; setup_incomplete = no knowledge sources and no actions; ' +
+            'inactive = no session in the last 30 days; healthy = everything else), members, ' +
+            'data_sources, has_ai_training, has_actions, sessions_30d, total_sessions, ' +
+            'last_session_at, connected channels (chat/email/whatsapp/voice), partner tags, ' +
+            'external_id, created_at. Use it for "which customers are inactive / not set up / new / ' +
+            'not using AI yet", "find customer X", "how many customers have WhatsApp", "top ' +
+            'customers by sessions this month" (sort_by=sessions_30d), or to look up one customer ' +
+            'before a deep dive. total = number of customers matching the filters. For volume, ' +
+            'quality and behaviour beyond these signals (handoffs, CSAT, resolution, tags, trends) ' +
+            'use run_partner_analytics_query. Returns 403 for a non-partner-admin org.',
+        inputSchema: {
+            q: z.string().optional().describe('Match on org name or the partner’s external_id.'),
+            status: z
+                .string()
+                .optional()
+                .describe('Comma-separated health statuses to include: new, setup_incomplete, inactive, healthy.'),
+            has_ai: z
+                .enum(['true', 'false'])
+                .optional()
+                .describe('Only customers with (true) / without (false) AI training.'),
+            has_actions: z
+                .enum(['true', 'false'])
+                .optional()
+                .describe('Only customers with (true) / without (false) actions configured.'),
+            tags: z
+                .string()
+                .optional()
+                .describe('Comma-separated partner tags; a customer matches when it has ANY of them.'),
+            channels: z
+                .string()
+                .optional()
+                .describe('Comma-separated channels (chat, email, whatsapp, voice); a customer matches when ' +
+                'it has ALL of them connected.'),
+            sort_by: z
+                .enum([
+                'created_at',
+                'name',
+                'members',
+                'data_sources',
+                'sessions_30d',
+                'total_sessions',
+                'last_session_at',
+            ])
+                .optional()
+                .describe('Sort key (default created_at).'),
+            sort_dir: z.enum(['asc', 'desc']).optional().describe('Sort direction (default desc).'),
+            limit: z.number().int().min(1).max(100).optional().describe('Page size, max 100.'),
+            offset: z.number().int().min(0).optional().describe('Page offset.'),
+        },
+    }, async (params) => {
+        try {
+            const { data } = await client.GET('/partner-analytics/orgs/search', {
+                params: {
+                    query: {
+                        q: params.q,
+                        status: params.status,
+                        has_ai: params.has_ai,
+                        has_actions: params.has_actions,
+                        tags: params.tags,
+                        channels: params.channels,
+                        sort_by: params.sort_by,
+                        sort_dir: params.sort_dir,
+                        limit: params.limit,
+                        offset: params.offset,
+                    },
+                },
+            });
+            return jsonContent(data);
+        }
+        catch (e) {
+            if (e instanceof ApiError) {
+                return jsonContent({ ok: false, status: e.status, error: e.body });
+            }
+            throw e;
+        }
+    });
+    server.registerTool('run_partner_analytics_query', {
+        description: 'PARTNER ADMIN ORGS ONLY (the system prompt has a "Partner analytics" section when ' +
+            'that is the case — otherwise do not call this). Run a read-only SQL query ACROSS ' +
+            'every organization connected to the partner this org administers — for cross-org / ' +
+            'partner-wide questions ' +
+            '(automation rate per connected org, volume by org, CSAT across the partner network, ' +
+            'top handoff reasons network-wide). Uses the report_partner_* views: the same columns ' +
+            'as the org report_* views PLUS an org_id column (group/filter by it; name orgs via ' +
+            'list_partner_orgs). This covers ANY analytical question about the customers, not just ' +
+            'volume: full message text (report_partner_messages.message — link/URL sharing like ' +
+            '"which clients share the most booking links", keyword and template analysis), ' +
+            'end-customer contacts (report_partner_contacts — repeat contacts, language mix, ' +
+            'channel identities), WHY people reach out (report_partner_contact_reason_runs), ' +
+            'sentiment/language/channel/peak-hour splits (report_partner_sessions), CSAT with ' +
+            'verbatim comments, SLA attainment, and which knowledge/actions the AI used ' +
+            '(report_partner_resource_usage). Scoped server-side to exactly the partner’s connected ' +
+            'orgs (never add org filters beyond org_id grouping). Values are RAW like the org ' +
+            'views. Available views: ' +
+            PARTNER_REPORT_VIEWS +
+            '. The org report_* views are NOT reachable here (and report_partner_* are not reachable ' +
+            'from run_analytics_query). Returns 403 for a non-partner-admin org. Load the ' +
+            '"report-query" skill for columns, exact enum values, dialect, and partner recipes.',
+        inputSchema: {
+            sql: z
+                .string()
+                .describe('A single read-only SELECT/WITH query over the report_partner_* views (ClickHouse SQL ' +
+                'dialect: countIf, quantile(0.5)(...), toStartOfWeek, now() - INTERVAL 30 DAY). ' +
+                'GROUP BY org_id for per-org breakdowns. Do NOT add SETTINGS. On error the ' +
+                'message is returned so you can correct the query and retry.'),
+            parameters: z
+                .array(z.union([z.string(), z.number(), z.boolean(), z.null()]))
+                .optional()
+                .describe('Optional positional bind values for ? placeholders. Inlining literals is fine too.'),
+        },
+    }, async (params) => {
+        try {
+            const { data } = await client.POST('/partner-analytics/query', {
+                body: { sql: params.sql, parameters: params.parameters ?? [] },
+            });
+            return jsonContent(data);
+        }
+        catch (e) {
+            if (e instanceof ApiError) {
+                return jsonContent({ ok: false, status: e.status, error: e.body });
+            }
+            throw e;
+        }
+    });
 }
 //# sourceMappingURL=reports.js.map

package/dist/tools/reports.js.map

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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@opencx/mcp",
-  "version": "1.15.10",
+  "version": "1.15.11",
   "private": false,
   "description": "MCP server for OpenCX — manage contacts, sessions, training, and more from Claude Desktop, Cursor, or any MCP client.",
   "type": "module",