@opencx/mcp 1.13.0 → 1.13.1

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Files changed (8) hide show
  1. package/dist/restrictions.spec.js +63 -0
  2. package/dist/restrictions.spec.js.map +1 -1
  3. package/dist/schema.d.ts +102 -10
  4. package/dist/schema.d.ts.map +1 -1
  5. package/dist/tools/actions.d.ts.map +1 -1
  6. package/dist/tools/actions.js +8 -0
  7. package/dist/tools/actions.js.map +1 -1
  8. package/package.json +1 -1
package/dist/restrictions.spec.js CHANGED
@@ -146,5 +146,68 @@ describe('data-source restriction tools', () => {
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  expect(await getRequestBody(call)).toEqual({ restricted_to_segments: ['seg-1'] });
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  expect(result.isError).toBeFalsy();
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  });
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+ it('create_action POSTs restricted_to_segments', async () => {
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+ fetchSpy.mockResolvedValueOnce(mockResponse({
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+ id: 'a-1',
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+ name: 'Get Order',
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+ restricted_to_segments: ['seg-1'],
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+ }));
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+ const result = await client.callTool({
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+ name: 'create_action',
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+ arguments: {
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+ name: 'Get Order',
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+ api_endpoint: 'https://api.example.com/orders',
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+ request_type: 'GET',
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+ payload: { parameters: [] },
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+ restricted_to_segments: ['seg-1'],
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+ },
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+ });
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+ const call = fetchSpy.mock.calls[0];
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+ expect(getRequestUrl(call)).toBe('https://api.test.com/actions');
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+ expect(getRequestMethod(call)).toBe('POST');
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+ expect(await getRequestBody(call)).toEqual({
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+ name: 'Get Order',
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+ api_endpoint: 'https://api.example.com/orders',
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+ request_type: 'GET',
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+ payload: { parameters: [] },
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+ restricted_to_segments: ['seg-1'],
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+ });
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+ expect(result.isError).toBeFalsy();
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+ });
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+ it('update_action PATCHes restricted_to_segments', async () => {
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+ fetchSpy.mockResolvedValueOnce(mockResponse({ id: 'a-1', restricted_to_segments: ['seg-1', 'seg-2'] }));
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+ const result = await client.callTool({
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+ name: 'update_action',
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+ arguments: {
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+ action_id: 'a-1',
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+ restricted_to_segments: ['seg-1', 'seg-2'],
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+ },
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+ });
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+ const call = fetchSpy.mock.calls[0];
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+ expect(getRequestUrl(call)).toBe('https://api.test.com/actions/a-1');
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+ expect(getRequestMethod(call)).toBe('PATCH');
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+ expect(await getRequestBody(call)).toEqual({ restricted_to_segments: ['seg-1', 'seg-2'] });
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+ expect(result.isError).toBeFalsy();
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+ });
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+ it('update_action PATCHes empty restricted_to_segments to clear', async () => {
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+ fetchSpy.mockResolvedValueOnce(mockResponse({ id: 'a-1', restricted_to_segments: [] }));
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+ const result = await client.callTool({
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+ name: 'update_action',
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+ arguments: { action_id: 'a-1', restricted_to_segments: [] },
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+ });
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+ const call = fetchSpy.mock.calls[0];
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+ expect(await getRequestBody(call)).toEqual({ restricted_to_segments: [] });
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+ expect(result.isError).toBeFalsy();
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+ });
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+ it('update_action omits restricted_to_segments when not provided', async () => {
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+ fetchSpy.mockResolvedValueOnce(mockResponse({ id: 'a-1', name: 'Renamed' }));
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+ const result = await client.callTool({
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+ name: 'update_action',
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+ arguments: { action_id: 'a-1', name: 'Renamed' },
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+ });
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+ const call = fetchSpy.mock.calls[0];
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+ expect(await getRequestBody(call)).toEqual({ name: 'Renamed' });
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+ expect(result.isError).toBeFalsy();
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+ });
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  });
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  //# sourceMappingURL=restrictions.spec.js.map
package/dist/restrictions.spec.js.map CHANGED
@@ -1 +1 @@
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1
+ {"version":3,"file":"restrictions.spec.js","sourceRoot":"","sources":["../src/restrictions.spec.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,EAAE,EAAE,MAAM,EAAE,EAAE,EAAE,UAAU,EAAE,SAAS,EAAE,MAAM,QAAQ,CAAC;AACzE,OAAO,EAAE,MAAM,EAAE,MAAM,2CAA2C,CAAC;AACnE,OAAO,EAAE,iBAAiB,EAAE,MAAM,uCAAuC,CAAC;AAC1E,OAAO,EAAE,YAAY,EAAE,MAAM,aAAa,CAAC;AAE3C,SAAS,YAAY,CAAC,IAAa,EAAE,MAAM,GAAG,GAAG,EAAE,UAAU,GAAG,IAAI;IAClE,MAAM,IAAI,GAAG,OAAO,IAAI,KAAK,QAAQ,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,SAAS,CAAC,IAAI,CAAC,CAAC;IACpE,IAAI,MAAM,KAAK,GAAG;QAAE,OAAO,IAAI,QAAQ,CAAC,IAAI,EAAE,EAAE,MAAM,EAAE,UAAU,EAAE,CAAC,CAAC;IACtE,OAAO,IAAI,QAAQ,CAAC,IAAI,EAAE,EAAE,MAAM,EAAE,UAAU,EAAE,CAAC,CAAC;AACpD,CAAC;AAED,SAAS,aAAa,CAAC,IAAe;IACpC,MAAM,GAAG,GAAG,IAAI,CAAC,CAAC,CAAC,CAAC;IACpB,IAAI,GAAG,YAAY,OAAO;QAAE,OAAO,GAAG,CAAC,GAAG,CAAC;IAC3C,OAAO,MAAM,CAAC,GAAG,CAAC,CAAC;AACrB,CAAC;AAED,SAAS,gBAAgB,CAAC,IAAe;IACvC,MAAM,GAAG,GAAG,IAAI,CAAC,CAAC,CAAC,CAAC;IACpB,IAAI,GAAG,YAAY,OAAO;QAAE,OAAO,GAAG,CAAC,MAAM,CAAC;IAC9C,MAAM,IAAI,GAAG,IAAI,CAAC,CAAC,CAAgB,CAAC;IACpC,OAAO,IAAI,CAAC,MAAM,IAAI,KAAK,CAAC;AAC9B,CAAC;AAED,KAAK,UAAU,cAAc,CAAC,IAAe;IAC3C,MAAM,GAAG,GAAG,IAAI,CAAC,CAAC,CAAC,CAAC;IACpB,IAAI,GAAG,YAAY,OAAO,EAAE,CAAC;QAC3B,MAAM,IAAI,GAAG,MAAM,GAAG,CAAC,KAAK,EAAE,CAAC,IAAI,EAAE,CAAC;QACtC,OAAO,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,IAAI,CAAC,CAAC,CAAC,CAAC,SAAS,CAAC;IAC7C,CAAC;IACD,MAAM,IAAI,GAAG,IAAI,CAAC,CAAC,CAAgB,CAAC;IACpC,OAAO,IAAI,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,IAAI,CAAC,IAAc,CAAC,CAAC,CAAC,CAAC,SAAS,CAAC;AACjE,CAAC;AAED,QAAQ,CAAC,+BAA+B,EAAE,GAAG,EAAE;IAC7C,IAAI,MAAc,CAAC;IACnB,IAAI,OAA4B,CAAC;IACjC,IAAI,QAAkC,CAAC;IAEvC,UAAU,CAAC,KAAK,IAAI,EAAE;QACpB,QAAQ,GAAG,EAAE,CAAC,EAAE,EAAE,CAAC;QACnB,EAAE,CAAC,UAAU,CAAC,OAAO,EAAE,QAAQ,CAAC,CAAC;QAEjC,MAAM,MAAM,GAAG,YAAY,CAAC,cAAc,EAAE,sBAAsB,CAAC,CAAC;QACpE,MAAM,CAAC,eAAe,EAAE,eAAe,CAAC,GAAG,iBAAiB,CAAC,gBAAgB,EAAE,CAAC;QAChF,MAAM,MAAM,CAAC,OAAO,CAAC,eAAe,CAAC,CAAC;QACtC,MAAM,GAAG,IAAI,MAAM,CAAC,EAAE,IAAI,EAAE,aAAa,EAAE,OAAO,EAAE,OAAO,EAAE,CAAC,CAAC;QAC/D,MAAM,MAAM,CAAC,OAAO,CAAC,eAAe,CAAC,CAAC;QAEtC,OAAO,GAAG,KAAK,IAAI,EAAE;YACnB,MAAM,MAAM,CAAC,KAAK,EAAE,CAAC;YACrB,MAAM,MAAM,CAAC,KAAK,EAAE,CAAC;QACvB,CAAC,CAAC;IACJ,CAAC,CAAC,CAAC;IAEH,SAAS,CAAC,KAAK,IAAI,EAAE;QACnB,MAAM,OAAO,EAAE,CAAC;QAChB,EAAE,CAAC,eAAe,EAAE,CAAC;IACvB,CAAC,CAAC,CAAC;IAEH,EAAE,CAAC,qCAAqC,EAAE,KAAK,IAAI,EAAE;QACnD,MAAM,EAAE,KAAK,EAAE,GAAG,MAAM,MAAM,CAAC,SAAS,EAAE,CAAC;QAC3C,MAAM,KAAK,GAAG,KAAK,CAAC,GAAG,CAAC,CAAC,CAAC,EAAE,EAAE,CAAC,CAAC,CAAC,IAAI,CAAC,CAAC;QACvC,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,mBAAmB,CAAC,CAAC;QAC7C,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,0BAA0B,CAAC,CAAC;QACpD,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,2BAA2B,CAAC,CAAC;QACrD,MAAM,CAAC,KAAK,CAAC,CAAC,SAAS,CAAC,8BAA8B,CAAC,CAAC;IAC1D,CAAC,CAAC,CAAC;IAEH,EAAE,CAAC,gDAAgD,EAAE,KAAK,IAAI,EAAE;QAC9D,QAAQ,CAAC,qBAAqB,CAAC,YAAY,CAAC,EAAE,EAAE,EAAE,MAAM,EAAE,sBAAsB,EAAE,CAAC,KAAK,CAAC,EAAE,CAAC,CAAC,CAAC;QAE9F,MAAM,MAAM,GAAG,MAAM,MAAM,CAAC,QAAQ,CAAC;YACnC,IAAI,EAAE,mBAAmB;YACzB,SAAS,EAAE,EAAE,EAAE,EAAE,MAAM,EAAE,sBAAsB,EAAE,CAAC,KAAK,EAAE,OAAO,CAAC,EAAE;SACpE,CAAC,CAAC;QAEH,MAAM,IAAI,GAAG,QAAQ,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,CAAc,CAAC;QACjD,MAAM,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,iCAAiC,CAAC,CAAC;QACpE,MAAM,CAAC,gBAAgB,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,OAAO,CAAC,CAAC;QAC7C,MAAM,CAAC,MAAM,cAAc,CAAC,IAAI,CAAC,CAAC,CAAC,OAAO,CAAC,EAAE,sBAAsB,EAAE,CAAC,KAAK,EAAE,OAAO,CAAC,EAAE,CAAC,CAAC;QACzF,MAAM,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC,SAAS,EAAE,CAAC;IACrC,CAAC,CAAC,CAAC;IAEH,EAAE,CAAC,qEAAqE,EAAE,KAAK,IAAI,EAAE;QACnF,MAAM,MAAM,GAAG,MAAM,MAAM,CAAC,QAAQ,CAAC;YACnC,IAAI,EAAE,mBAAmB;YACzB,SAAS,EAAE,EAAE,EAAE,EAAE,MAAM,EAAE,sBAAsB,EAAE,CAAC,eAAe,CAAC,EAAE;SACrE,CAAC,CAAC;QAEH,MAAM,CAAC,MAAM,CAAC,OAAO,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;QAClC,MAAM,CAAC,QAAQ,CAAC,CAAC,GAAG,CAAC,gBAAgB,EAAE,CAAC;IAC1C,CAAC,CAAC,CAAC;IAEH,EAAE,CAAC,4CAA4C,EAAE,KAAK,IAAI,EAAE;QAC1D,QAAQ,CAAC,qBAAqB,CAAC,YAAY,CAAC,EAAE,KAAK,EAAE,EAAE,EAAE,UAAU,EAAE,EAAE,EAAE,CAAC,CAAC,CAAC;QAE5E,MAAM,MAAM,CAAC,QAAQ,CAAC;YACpB,IAAI,EAAE,0BAA0B;YAChC,SAAS,EAAE,EAAE,WAAW,EAAE,SAAS,EAAE,MAAM,EAAE,SAAS,EAAE,KAAK,EAAE,IAAI,EAAE;SACtE,CAAC,CAAC;QAEH,MAAM,IAAI,GAAG,QAAQ,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,CAAc,CAAC;QACjD,MAAM,GAAG,GAAG,aAAa,CAAC,IAAI,CAAC,CAAC;QAChC,MAAM,CAAC,GAAG,CAAC,CAAC,SAAS,CAAC,0CAA0C,CAAC,CAAC;QAClE,MAAM,CAAC,GAAG,CAAC,CAAC,SAAS,CAAC,qBAAqB,CAAC,CAAC;QAC7C,MAAM,CAAC,GAAG,CAAC,CAAC,SAAS,CAAC,gBAAgB,CAAC,CAAC;QACxC,MAAM,CAAC,GAAG,CAAC,CAAC,SAAS,CAAC,UAAU,CAAC,CAAC;QAClC,MAAM,CAAC,gBAAgB,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC;IAC7C,CAAC,CAAC,CAAC;IAEH,EAAE,CAAC,qDAAqD,EAAE,KAAK,IAAI,EAAE;QACnE,QAAQ,CAAC,qBAAqB,CAAC,YAAY,CAAC,EAAE,EAAE,EAAE,MAAM,EAAE,sBAAsB,EAAE,CAAC,OAAO,CAAC,EAAE,CAAC,CAAC,CAAC;QAEhG,MAAM,MAAM,GAAG,MAAM,MAAM,CAAC,QAAQ,CAAC;YACnC,IAAI,EAAE,2BAA2B;YACjC,SAAS,EAAE,EAAE,EAAE,EAAE,MAAM,EAAE,sBAAsB,EAAE,CAAC,OAAO,CAAC,EAAE;SAC7D,CAAC,CAAC;QAEH,MAAM,IAAI,GAAG,QAAQ,CAAC,IAAI,CAAC,KAAK,CAAC,CAAC,CAAc,CAAC;QACjD,MAAM,CAAC,aAAa,CAAC,IAAI,CAAC,CAAC,CAAC,IAAI,CAAC,+CAA+C,CAA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package/dist/schema.d.ts CHANGED
@@ -70,7 +70,7 @@ export interface paths {
70
70
  head?: never;
71
71
  /**
72
72
  * Update an action
73
- * @description Update an existing action. Only provided fields are changed.
73
+ * @description Update an existing action. Only provided fields are changed. Use `restricted_to_segments` to limit the action to contacts in those segments (empty array = available to all contacts; omit to leave unchanged).
74
74
  */
75
75
  patch: operations["updateAction"];
76
76
  trace?: never;
@@ -135,6 +135,26 @@ export interface paths {
135
135
  patch?: never;
136
136
  trace?: never;
137
137
  };
138
+ "/agent-availability/{userId}": {
139
+ parameters: {
140
+ query?: never;
141
+ header?: never;
142
+ path?: never;
143
+ cookie?: never;
144
+ };
145
+ get?: never;
146
+ /**
147
+ * Update agent availability
148
+ * @description Update an agent's availability status and per-agent chat capacity. The agent must belong to the API key's organization.
149
+ */
150
+ put: operations["updateAgentAvailability"];
151
+ post?: never;
152
+ delete?: never;
153
+ options?: never;
154
+ head?: never;
155
+ patch?: never;
156
+ trace?: never;
157
+ };
138
158
  "/audit-logs": {
139
159
  parameters: {
140
160
  query?: never;
@@ -3761,8 +3781,9 @@ export interface paths {
3761
3781
  get?: never;
3762
3782
  put?: never;
3763
3783
  /**
3764
- * Run a read-only analytics query
3765
- * @description Run a read-only SQL query against the org-scoped `report_*_view` views. Scoped to the calling organization and read-only, enforced server-side.
3784
+ * DEPRECATED — use runAnalyticsQuery
3785
+ * @deprecated
3786
+ * @description DEPRECATED: legacy Postgres-backed report queries. Existing published mini apps keep working, but new code must use `runAnalyticsQuery` (ClickHouse-backed `report_*` views). Run a read-only SQL query against the org-scoped `report_*_view` views. Scoped to the calling organization and read-only, enforced server-side.
3766
3787
  */
3767
3788
  post: operations["runReportQuery"];
3768
3789
  delete?: never;
@@ -4456,6 +4477,16 @@ export interface components {
4456
4477
  title?: string;
4457
4478
  content?: string;
4458
4479
  };
4480
+ UpdateAgentAvailabilityPublicDto: {
4481
+ /** @description Whether the agent is available to take chats */
4482
+ is_available?: boolean;
4483
+ /** @description Free-form status label */
4484
+ custom_status?: string | null;
4485
+ /** @description Per-agent chat capacity */
4486
+ max_concurrent_chats?: number;
4487
+ /** @description Whether the agent is available for inbound phone calls */
4488
+ call_available?: boolean;
4489
+ };
4459
4490
  SalesforceMiawWebhookBody: {
4460
4491
  /** @enum {string} */
4461
4492
  event: "message:new";
@@ -4579,6 +4610,8 @@ export interface components {
4579
4610
  tags?: string[];
4580
4611
  /** @description Require the user to submit a form before executing */
4581
4612
  require_form_submission?: boolean;
4613
+ /** @description Contact segment ids this action is restricted to. Empty/omit = available to all contacts. Segment ids come from list contact segments. */
4614
+ restricted_to_segments?: string[];
4582
4615
  };
4583
4616
  UpdateActionPublicDto: {
4584
4617
  /** @description Action display name */
@@ -4656,6 +4689,8 @@ export interface components {
4656
4689
  tags?: string[];
4657
4690
  /** @description Require the user to submit a form before executing */
4658
4691
  require_form_submission?: boolean;
4692
+ /** @description Contact segment ids this action is restricted to. Omit to leave unchanged; pass [] to clear. Segment ids come from list contact segments. */
4693
+ restricted_to_segments?: string[];
4659
4694
  };
4660
4695
  InvokeActionDto: {
4661
4696
  /**
@@ -5249,7 +5284,7 @@ export interface components {
5249
5284
  * @description What starts the workflow. Use "manual-trigger" for on-demand execution, "ai-trigger" for AI-initiated, "webhook" for external HTTP triggers, "cron-trigger" for scheduled runs, or event-based triggers like "ticket-created", "contact-created", etc.
5250
5285
  * @enum {string}
5251
5286
  */
5252
- trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed";
5287
+ trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened";
5253
5288
  /** @description Trigger-specific configuration (e.g. cron expression for cron-trigger) */
5254
5289
  trigger_configuration?: unknown | null;
5255
5290
  /** @description Array of workflow steps and control-flow blocks. Each step is an object with { "$kind": "Action", "id": "<unique-step-id>", "type": "<action-type>", "name": "<display-name>", "input": { ... } }. Control-flow blocks use { "$kind": "Block", "type": "if-else", "id": "<unique-id>", "inputs": { "condition": { "operatorName": "equals", "left": "{{step_id.field}}", "right": "value" } }, "branches": { "then": [...steps], "else": [...steps] } }. Use {{step_id.field}} to reference outputs from previous steps (no `.output.` segment — the field sits directly under the step id). */
@@ -5266,7 +5301,7 @@ export interface components {
5266
5301
  * @description New trigger type
5267
5302
  * @enum {string}
5268
5303
  */
5269
- trigger_type?: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed";
5304
+ trigger_type?: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened";
5270
5305
  /** @description New trigger configuration */
5271
5306
  trigger_configuration?: unknown | null;
5272
5307
  /** @description New workflow step/block definitions (replaces existing blocks) */
@@ -5279,7 +5314,7 @@ export interface components {
5279
5314
  * @description Trigger type to validate against
5280
5315
  * @enum {string}
5281
5316
  */
5282
- trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed";
5317
+ trigger_type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened";
5283
5318
  /** @description Trigger configuration to validate against the trigger's configuration_def. When omitted, the trigger is validated as if unconfigured — triggers with required configuration (e.g. cron-trigger, ai-trigger) will report errors. */
5284
5319
  trigger_configuration?: unknown | null;
5285
5320
  /** @description Workflow blocks to validate */
@@ -5292,7 +5327,7 @@ export interface components {
5292
5327
  * @description Trigger type whose payload shape this synthetic payload should match
5293
5328
  * @enum {string}
5294
5329
  */
5295
- type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed";
5330
+ type: "manual-trigger" | "ai-trigger" | "cron-trigger" | "form-trigger" | "webhook" | "contact-created" | "phone-call-started" | "phone-call-finished" | "ticket-created" | "ticket-reassigned" | "ticket-resolved" | "ticket-handoff" | "pre-ticket-handoff" | "ticket-tag-added" | "ticket-inactive" | "agent-inactive" | "sequence-completed" | "csat-score-submit" | "prohibited-topic-detected" | "sla-first-reply-breached" | "sla-next-reply-breached" | "sla-resolution-breached" | "voice-call-transferred" | "pre-voice-call-transfer" | "pre-phone-call-finished" | "manual-ticket-trigger" | "contact-message-received" | "first-contact-message-received" | "macro-called" | "ai-response-completed" | "agent-availability-changed" | "agent-avail-in-team-changed" | "ai-response-requested" | "ticket-reopened";
5296
5331
  payload: unknown;
5297
5332
  };
5298
5333
  };
@@ -6483,6 +6518,25 @@ export interface components {
6483
6518
  /** Format: date-time */
6484
6519
  updated_at: string;
6485
6520
  };
6521
+ AgentAvailability: {
6522
+ id: string;
6523
+ user_id: number;
6524
+ organization_id: string;
6525
+ is_available: boolean;
6526
+ custom_status: string | null;
6527
+ /** Format: date-time */
6528
+ last_status_change: string;
6529
+ current_chat_count: number;
6530
+ max_concurrent_chats: number;
6531
+ notes: string | null;
6532
+ /** Format: date-time */
6533
+ created_at: string;
6534
+ /** Format: date-time */
6535
+ updated_at: string;
6536
+ call_available: boolean;
6537
+ call_locked: boolean;
6538
+ availability_status_id: string | null;
6539
+ };
6486
6540
  AuditLogPublicDto: {
6487
6541
  id: string;
6488
6542
  org_id: string;
@@ -6721,6 +6775,8 @@ export interface components {
6721
6775
  is_handoff_like: boolean;
6722
6776
  /** @description Whether a form must be submitted before the action executes */
6723
6777
  require_form_submission: boolean | null;
6778
+ /** @description Contact segment ids this action is restricted to. Empty = available to all contacts. */
6779
+ restricted_to_segments: string[];
6724
6780
  /**
6725
6781
  * Format: date-time
6726
6782
  * @description When the action was created
@@ -7003,7 +7059,7 @@ export interface components {
7003
7059
  } | ({
7004
7060
  /** @constant */
7005
7061
  success: true;
7006
- code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored";
7062
+ code?: string | "session_assigned_to_human_agent" | "response_cancelled" | "skipping_unuseful_response" | "duplicate_message_ignored" | "ai_response_skipped_by_workflow";
7007
7063
  autopilotResponse?: {
7008
7064
  /** @constant */
7009
7065
  type: "text";
@@ -7926,7 +7982,7 @@ export interface components {
7926
7982
  /** Format: email */
7927
7983
  email: string;
7928
7984
  avatar_url?: string | null;
7929
- permissions?: ("*" | "sessions:read" | "sessions:write" | "sessions-shared-views:read" | "sessions-shared-views:write" | "contacts:read" | "contacts:write" | "sequences:read" | "sequences:write" | "ai-training:read" | "ai-training:write" | "reports:read" | "reports:write" | "help-center:read" | "help-center:write" | "workflows:read" | "workflows:write" | "actions:read" | "actions:write" | "mini-apps:read" | "mini-apps:write" | "settings:read" | "settings:write" | "settings-billing:read" | "settings-billing:write" | "settings-api-keys:read" | "settings-api-keys:write" | "settings-channels:read" | "settings-channels:write" | "settings-helpdesk:read" | "settings-helpdesk:write" | "settings-groups:read" | "settings-groups:write" | "settings-roles:read" | "settings-roles:write" | "settings-macros:read" | "settings-macros:write" | "settings-skills:read" | "settings-skills:write")[] | null;
7985
+ permissions?: ("*" | "sessions:read" | "sessions:write" | "sessions-shared-views:read" | "sessions-shared-views:write" | "contacts:read" | "contacts:write" | "sequences:read" | "sequences:write" | "ai-training:read" | "ai-training:write" | "reports:read" | "reports:write" | "help-center:read" | "help-center:write" | "workflows:read" | "workflows:write" | "actions:read" | "actions:write" | "mini-apps:read" | "mini-apps:write" | "redaction:read" | "redaction:write" | "voc:read" | "voc:write" | "audit-logs:read" | "audit-logs:write" | "settings:read" | "settings:write" | "settings-billing:read" | "settings-billing:write" | "settings-api-keys:read" | "settings-api-keys:write" | "settings-autopilot:read" | "settings-autopilot:write" | "settings-integrations:read" | "settings-integrations:write" | "settings-members:read" | "settings-members:write" | "settings-tags:read" | "settings-tags:write" | "settings-sla:read" | "settings-sla:write" | "settings-csat:read" | "settings-csat:write" | "settings-office-hours:read" | "settings-office-hours:write" | "settings-channels:read" | "settings-channels:write" | "settings-channels-voice:read" | "settings-channels-voice:write" | "settings-helpdesk:read" | "settings-helpdesk:write" | "settings-groups:read" | "settings-groups:write" | "settings-roles:read" | "settings-roles:write" | "settings-macros:read" | "settings-macros:write" | "settings-skills:read" | "settings-skills:write")[] | null;
7930
7986
  };
7931
7987
  OrgUserDetail: {
7932
7988
  id: number;
@@ -7935,7 +7991,7 @@ export interface components {
7935
7991
  /** Format: email */
7936
7992
  email: string;
7937
7993
  avatar_url?: string | null;
7938
- permissions?: ("*" | "sessions:read" | "sessions:write" | "sessions-shared-views:read" | "sessions-shared-views:write" | "contacts:read" | "contacts:write" | "sequences:read" | "sequences:write" | "ai-training:read" | "ai-training:write" | "reports:read" | "reports:write" | "help-center:read" | "help-center:write" | "workflows:read" | "workflows:write" | "actions:read" | "actions:write" | "mini-apps:read" | "mini-apps:write" | "settings:read" | "settings:write" | "settings-billing:read" | "settings-billing:write" | "settings-api-keys:read" | "settings-api-keys:write" | "settings-channels:read" | "settings-channels:write" | "settings-helpdesk:read" | "settings-helpdesk:write" | "settings-groups:read" | "settings-groups:write" | "settings-roles:read" | "settings-roles:write" | "settings-macros:read" | "settings-macros:write" | "settings-skills:read" | "settings-skills:write")[] | null;
7994
+ permissions?: ("*" | "sessions:read" | "sessions:write" | "sessions-shared-views:read" | "sessions-shared-views:write" | "contacts:read" | "contacts:write" | "sequences:read" | "sequences:write" | "ai-training:read" | "ai-training:write" | "reports:read" | "reports:write" | "help-center:read" | "help-center:write" | "workflows:read" | "workflows:write" | "actions:read" | "actions:write" | "mini-apps:read" | "mini-apps:write" | "redaction:read" | "redaction:write" | "voc:read" | "voc:write" | "audit-logs:read" | "audit-logs:write" | "settings:read" | "settings:write" | "settings-billing:read" | "settings-billing:write" | "settings-api-keys:read" | "settings-api-keys:write" | "settings-autopilot:read" | "settings-autopilot:write" | "settings-integrations:read" | "settings-integrations:write" | "settings-members:read" | "settings-members:write" | "settings-tags:read" | "settings-tags:write" | "settings-sla:read" | "settings-sla:write" | "settings-csat:read" | "settings-csat:write" | "settings-office-hours:read" | "settings-office-hours:write" | "settings-channels:read" | "settings-channels:write" | "settings-channels-voice:read" | "settings-channels-voice:write" | "settings-helpdesk:read" | "settings-helpdesk:write" | "settings-groups:read" | "settings-groups:write" | "settings-roles:read" | "settings-roles:write" | "settings-macros:read" | "settings-macros:write" | "settings-skills:read" | "settings-skills:write")[] | null;
7939
7995
  teams: {
7940
7996
  group: components["schemas"]["GroupDto"];
7941
7997
  is_user_available_on_group: boolean;
@@ -8821,6 +8877,42 @@ export interface operations {
8821
8877
  };
8822
8878
  };
8823
8879
  };
8880
+ updateAgentAvailability: {
8881
+ parameters: {
8882
+ query?: never;
8883
+ header?: never;
8884
+ path: {
8885
+ /** @description Organization user ID */
8886
+ userId: number;
8887
+ };
8888
+ cookie?: never;
8889
+ };
8890
+ requestBody: {
8891
+ content: {
8892
+ "application/json": components["schemas"]["UpdateAgentAvailabilityPublicDto"];
8893
+ };
8894
+ };
8895
+ responses: {
8896
+ /** @description Default Response */
8897
+ 200: {
8898
+ headers: {
8899
+ [name: string]: unknown;
8900
+ };
8901
+ content: {
8902
+ "application/json": components["schemas"]["AgentAvailability"];
8903
+ };
8904
+ };
8905
+ /** @description Internal Server Error */
8906
+ 500: {
8907
+ headers: {
8908
+ [name: string]: unknown;
8909
+ };
8910
+ content: {
8911
+ "application/json": components["schemas"]["ErrorDto"];
8912
+ };
8913
+ };
8914
+ };
8915
+ };
8824
8916
  listAuditLogs: {
8825
8917
  parameters: {
8826
8918
  query?: {