@opencx/mcp 1.0.0 → 1.7.0

package/dist/tools/sequences.js

@@ -18,7 +18,7 @@ export function registerSequenceTools(server, client) {
         const data = await client.post('/sequences/', params);
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
-    server.tool('get_sequence', 'Get details of a specific outbound sequence, including its steps and status.', { sequence_id: z.string().describe('The sequence ID') }, async ({ sequence_id }) => {
+    server.tool('get_sequence', 'Get details of a specific outbound sequence, including its steps, status, and whether it is continuous or one-off.', { sequence_id: z.string().describe('The sequence ID') }, async ({ sequence_id }) => {
         const data = await client.get(`/sequences/${safePath(sequence_id)}`);
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });

package/dist/tools/sequences.js.map

@@ -1 +1 @@
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package/dist/tools/sessions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"sessions.d.ts","sourceRoot":"","sources":["../../src/tools/sessions.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,oBAAoB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA6I3E"}
+{"version":3,"file":"sessions.d.ts","sourceRoot":"","sources":["../../src/tools/sessions.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,oBAAoB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAmL3E"}

package/dist/tools/sessions.js

@@ -100,6 +100,41 @@ export function registerSessionTools(server, client) {
         const data = await client.post(`/chat/sessions/${safePath(session_id)}/send`, body);
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
+    server.tool('filter_sessions', 'Advanced search and filter for chat sessions. Supports filtering by date range, channels, status, sentiment, tags, assignees, teams, contacts, language, custom data, and more. Use this instead of list_sessions when you need precise filtering.', {
+        date_from: z.string().optional().describe('Start date (ISO 8601)'),
+        date_to: z.string().optional().describe('End date (ISO 8601)'),
+        channels: z.array(z.string()).optional().describe('Filter by channels: "web", "email", "whatsapp", "phone_voice", "sms", "slack"'),
+        status: z.array(z.number()).optional().describe('Filter by status codes: 0=open, 1=closed_resolved, 2=closed_unresolved'),
+        sentiment: z.array(z.string()).optional().describe('Filter by sentiment: "angry", "happy", "neutral"'),
+        tags: z.array(z.string()).optional().describe('Filter by tags (sessions must have ALL specified tags)'),
+        team_ids: z.array(z.string()).optional().describe('Filter by team/group IDs'),
+        contact_ids: z.array(z.string()).optional().describe('Filter by contact IDs'),
+        assignees: z.array(z.number()).optional().describe('Filter by assignee user IDs (empty array = unassigned)'),
+        language: z.array(z.string()).optional().describe('Filter by session language codes'),
+        ticket_number: z.number().optional().describe('Filter by exact ticket number'),
+        waiting_on: z.enum(['customers', 'human_agents']).optional().describe('Filter by who the session is waiting on'),
+        sort_by: z.enum(['last_message_at', 'created_at']).optional().describe('Sort field (default: last_message_at)'),
+        sort_order: z.enum(['asc', 'desc']).optional().describe('Sort direction (default: desc)'),
+        page: z.number().optional().describe('Page number (default: 1)'),
+        limit: z.number().optional().describe('Results per page (default: 25, max: 100)'),
+    }, async ({ date_from, date_to, sort_by, sort_order, page, limit, ...filters }) => {
+        const body = {
+            filters: {
+                ...filters,
+                ...(date_from || date_to ? { date: { from: date_from, to: date_to } } : {}),
+            },
+        };
+        if (sort_by)
+            body.sort_by = sort_by;
+        if (sort_order)
+            body.sort_order = sort_order;
+        if (page)
+            body.page = page;
+        if (limit)
+            body.limit = limit;
+        const data = await client.post('/chat/sessions/filter', body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
     server.tool('get_session_history', 'Get the message history for a chat session. Returns paginated messages, events, and status changes in chronological order.', {
         session_id: z.string().describe('The session ID to get history for'),
         cursor: z.string().optional().describe('Pagination cursor from a previous response'),

package/dist/tools/sessions.js.map

@@ -1 +1 @@
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package/dist/tools/tags.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerTagTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=tags.d.ts.map

package/dist/tools/tags.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"tags.d.ts","sourceRoot":"","sources":["../../src/tools/tags.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,gBAAgB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAsEvE"}

package/dist/tools/tags.js

@@ -0,0 +1,39 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerTagTools(server, client) {
+    server.tool('list_tags', 'List all tags in your organization. Tags are labels like "billing", "refund", "feature-request" that categorize chat sessions. The AI can auto-tag sessions based on these.', {}, async () => {
+        const data = await client.get('/tags/');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_tags_in_use', 'List all tag names that are actually applied to sessions right now. Useful to see which tags are being used vs. sitting unused.', {}, async () => {
+        const data = await client.get('/tags/in-use');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('upsert_tag', 'Create a new tag or update an existing one. Tags categorize chat sessions. Set exclude_from_auto_tagging to true to prevent the AI from applying this tag automatically.', {
+        tag_name: z.string().describe('Tag name (e.g. "billing", "refund", "feature-request")'),
+        exclude_from_auto_tagging: z
+            .boolean()
+            .optional()
+            .describe('If true, the AI will never auto-apply this tag (default: false)'),
+    }, async (params) => {
+        await client.put('/tags/', params);
+        return { content: [{ type: 'text', text: `Tag "${params.tag_name}" saved.` }] };
+    });
+    server.tool('delete_tag', 'Remove a tag from your organization. Sessions that already have this tag will keep it — only the tag itself is removed.', {
+        tag_name: z.string().describe('The tag name to remove'),
+    }, async ({ tag_name }) => {
+        await client.delete(`/tags/${safePath(tag_name)}`);
+        return { content: [{ type: 'text', text: `Tag "${tag_name}" removed.` }] };
+    });
+    server.tool('get_auto_tagging_status', 'Check whether AI auto-tagging is enabled. When enabled, the AI automatically applies relevant tags to chat sessions based on conversation content.', {}, async () => {
+        const data = await client.get('/tags/auto-tagging');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('set_auto_tagging', 'Enable or disable AI auto-tagging. When enabled, the AI automatically applies relevant tags to chat sessions.', {
+        enabled: z.boolean().describe('Set true to enable auto-tagging, false to disable'),
+    }, async ({ enabled }) => {
+        const data = await client.put('/tags/auto-tagging', { enabled });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=tags.js.map

package/dist/tools/tags.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"tags.js","sourceRoot":"","sources":["../../src/tools/tags.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAgB,QAAQ,EAAE,MAAM,kBAAkB,CAAC;AAE1D,MAAM,UAAU,gBAAgB,CAAC,MAAiB,EAAE,MAAoB;IACtE,MAAM,CAAC,IAAI,CACT,WAAW,EACX,6KAA6K,EAC7K,EAAE,EACF,KAAK,IAAI,EAAE;QACT,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,QAAQ,CAAC,CAAC;QACxC,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,kBAAkB,EAClB,iIAAiI,EACjI,EAAE,EACF,KAAK,IAAI,EAAE;QACT,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,cAAc,CAAC,CAAC;QAC9C,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,YAAY,EACZ,0KAA0K,EAC1K;QACE,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,wDAAwD,CAAC;QACvF,yBAAyB,EAAE,CAAC;aACzB,OAAO,EAAE;aACT,QAAQ,EAAE;aACV,QAAQ,CAAC,iEAAiE,CAAC;KAC/E,EACD,KAAK,EAAE,MAAM,EAAE,EAAE;QACf,MAAM,MAAM,CAAC,GAAG,CAAC,QAAQ,EAAE,MAAM,CAAC,CAAC;QACnC,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,QAAQ,MAAM,CAAC,QAAQ,UAAU,EAAE,CAAC,EAAE,CAAC;IAClF,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,YAAY,EACZ,yHAAyH,EACzH;QACE,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,wBAAwB,CAAC;KACxD,EACD,KAAK,EAAE,EAAE,QAAQ,EAAE,EAAE,EAAE;QACrB,MAAM,MAAM,CAAC,MAAM,CAAC,SAAS,QAAQ,CAAC,QAAQ,CAAC,EAAE,CAAC,CAAC;QACnD,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,QAAQ,QAAQ,YAAY,EAAE,CAAC,EAAE,CAAC;IAC7E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,yBAAyB,EACzB,oJAAoJ,EACpJ,EAAE,EACF,KAAK,IAAI,EAAE;QACT,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,oBAAoB,CAAC,CAAC;QACpD,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,kBAAkB,EAClB,+GAA+G,EAC/G;QACE,OAAO,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,CAAC,mDAAmD,CAAC;KACnF,EACD,KAAK,EAAE,EAAE,OAAO,EAAE,EAAE,EAAE;QACpB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,oBAAoB,EAAE,EAAE,OAAO,EAAE,CAAC,CAAC;QACjE,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;AACJ,CAAC"}

package/dist/tools/teams.js

@@ -5,7 +5,7 @@ export function registerTeamTools(server, client) {
         const data = await client.get('/teams/');
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
-    server.tool('get_team', 'Get details of a specific team by ID.', { team_id: z.string().describe('The team ID') }, async ({ team_id }) => {
+    server.tool('get_team', 'Get details of a specific team by ID, including its name and member count. Teams group agents for routing, assignment, and reporting.', { team_id: z.string().describe('The team ID') }, async ({ team_id }) => {
         const data = await client.get(`/teams/${safePath(team_id)}`);
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });

package/dist/tools/teams.js.map

@@ -1 +1 @@
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package/dist/tools/training.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"training.d.ts","sourceRoot":"","sources":["../../src/tools/training.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,qBAAqB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA+C5E"}
+{"version":3,"file":"training.d.ts","sourceRoot":"","sources":["../../src/tools/training.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,qBAAqB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA8O5E"}

package/dist/tools/training.js

@@ -1,28 +1,166 @@
 import { z } from 'zod';
 import { safePath } from '../api-client.js';
 export function registerTrainingTools(server, client) {
-    server.tool('list_training_scenarios', 'List all custom training scenarios for your AI agent. Training scenarios teach the AI how to handle specific customer situations with example conversations.', {}, async () => {
+    server.tool('list_training_scenarios', 'List all custom training scenarios for your AI agent. Training scenarios teach the AI how to handle specific customer situations. There are two types: BEHAVIORAL (always active, controls tone/style) and SCENARIO_SPECIFIC (activated when a matching question is asked).', {}, async () => {
         const data = await client.get('/training/');
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
-    server.tool('create_training_scenario', 'Create a new training scenario to teach the AI agent how to handle a specific situation. Provide a title and the scenario content describing the expected behavior.', {
-        title: z.string().describe('Short descriptive title for the training scenario'),
-        scenario: z.string().describe('The scenario content — describes how the AI should handle this situation'),
+    server.tool('get_training_scenario', 'Get a single training scenario by ID, including its type, draft status, directory, and channel/segment restrictions.', { id: z.string().describe('The training scenario ID') }, async ({ id }) => {
+        const data = await client.get(`/training/${safePath(id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_training_scenario', 'Create a new training scenario. Use type "BEHAVIORAL" for always-active instructions (tone, guardrails) or "SCENARIO_SPECIFIC" for question-triggered scenarios. New scenarios are published by default (is_draft=false).', {
+        title: z.string().describe('The scenario title or trigger phrase'),
+        content: z.string().describe('The instruction body — how the AI should respond'),
+        type: z
+            .enum(['BEHAVIORAL', 'SCENARIO_SPECIFIC'])
+            .optional()
+            .describe('Instruction type (default: SCENARIO_SPECIFIC)'),
+        is_draft: z
+            .boolean()
+            .optional()
+            .describe('If true, the scenario is saved as draft and not used by the AI'),
+        directory_id: z
+            .string()
+            .nullable()
+            .optional()
+            .describe('Directory ID to organize this scenario into'),
+        restricted_to_channels: z
+            .array(z.string())
+            .optional()
+            .describe('Limit to specific channels (e.g. ["web", "email"]). Empty = all channels.'),
+        restricted_to_segments: z
+            .array(z.string())
+            .optional()
+            .describe('Limit to specific contact segments. Empty = all segments.'),
     }, async (params) => {
-        const data = await client.post('/training/', params);
+        const data = await client.post('/training/', {
+            title: params.title,
+            content: params.content,
+            type: params.type,
+            is_draft: params.is_draft,
+            directory_id: params.directory_id ?? null,
+            restricted_to_channels: params.restricted_to_channels ?? [],
+            restricted_to_segments: params.restricted_to_segments ?? [],
+        });
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
-    server.tool('update_training_scenario', 'Update an existing training scenario. Both title and scenario content can be changed.', {
+    server.tool('update_training_scenario', 'Update an existing training scenario. Title and content are required on every update — fetch the scenario first with get_training_scenario if you only want to change one field.', {
         id: z.string().describe('The training scenario ID to update'),
-        title: z.string().describe('Updated title'),
-        scenario: z.string().describe('Updated scenario content'),
-    }, async ({ id, ...body }) => {
-        const data = await client.put(`/training/${safePath(id)}`, body);
+        title: z.string().describe('Scenario title or trigger phrase (required — send current value if unchanged)'),
+        content: z.string().describe('Instruction body (required — send current value if unchanged)'),
+        type: z
+            .enum(['BEHAVIORAL', 'SCENARIO_SPECIFIC'])
+            .optional()
+            .describe('Instruction type: BEHAVIORAL (always active) or SCENARIO_SPECIFIC (semantic match)'),
+        is_draft: z.boolean().optional().describe('Draft status — true means inactive, false means live'),
+        directory_id: z.string().nullable().optional().describe('Directory ID to organize into, or null to uncategorize'),
+        restricted_to_channels: z
+            .array(z.string())
+            .optional()
+            .describe('Channels this applies to (e.g. ["web", "email"]). Empty array = all channels.'),
+        restricted_to_segments: z
+            .array(z.string())
+            .optional()
+            .describe('Contact segments this applies to. Empty array = all segments.'),
+    }, async ({ id, title, content, ...rest }) => {
+        const data = await client.put(`/training/${safePath(id)}`, {
+            title,
+            content,
+            ...rest,
+            directory_id: rest.directory_id ?? null,
+            restricted_to_channels: rest.restricted_to_channels ?? [],
+            restricted_to_segments: rest.restricted_to_segments ?? [],
+        });
         return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
     });
     server.tool('delete_training_scenario', 'Permanently delete a training scenario by ID. This action cannot be undone.', { id: z.string().describe('The training scenario ID to delete') }, async ({ id }) => {
         await client.delete(`/training/${safePath(id)}`);
         return { content: [{ type: 'text', text: `Training scenario ${id} deleted successfully.` }] };
     });
+    server.tool('toggle_training_draft', 'Publish or unpublish a training scenario. Draft scenarios are saved but not used by the AI agent. Publishing makes them active.', {
+        id: z.string().describe('The training scenario ID'),
+        draft: z.boolean().describe('Set true to make draft (inactive), false to publish (active)'),
+    }, async ({ id, draft }) => {
+        const data = await client.put(`/training/${safePath(id)}/draft`, { draft });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('move_training_to_directory', 'Move a training scenario into a directory for organization, or set directory_id to null to uncategorize it.', {
+        id: z.string().describe('The training scenario ID to move'),
+        directory_id: z
+            .string()
+            .nullable()
+            .describe('Target directory ID, or null to uncategorize'),
+    }, async ({ id, directory_id }) => {
+        await client.post(`/training/${safePath(id)}/move`, { directory_id });
+        return {
+            content: [
+                {
+                    type: 'text',
+                    text: directory_id
+                        ? `Training ${id} moved to directory ${directory_id}.`
+                        : `Training ${id} uncategorized.`,
+                },
+            ],
+        };
+    });
+    server.tool('get_training_directory_tree', 'Get all training directories with their items, plus uncategorized trainings. Gives a full overview of how trainings are organized.', {
+        show_drafts: z
+            .enum(['true', 'false'])
+            .optional()
+            .describe('Include draft trainings (default: true)'),
+        show_published: z
+            .enum(['true', 'false'])
+            .optional()
+            .describe('Include published trainings (default: true)'),
+    }, async ({ show_drafts, show_published }) => {
+        const data = await client.get('/training/directories/tree', {
+            show_drafts,
+            show_published,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_training_directories', 'List all directories used to organize training scenarios.', {}, async () => {
+        const data = await client.get('/training/directories');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_training_directory', 'Create a new directory for organizing training scenarios.', { name: z.string().describe('The directory name') }, async ({ name }) => {
+        const data = await client.post('/training/directories', { name });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_training_directory', 'Rename a training directory.', {
+        directory_id: z.string().describe('The directory ID to rename'),
+        name: z.string().describe('The new directory name'),
+    }, async ({ directory_id, name }) => {
+        const data = await client.put(`/training/directories/${safePath(directory_id)}`, { name });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_training_directory', 'Delete a training directory and ALL trainings inside it. This action cannot be undone.', { directory_id: z.string().describe('The directory ID to delete') }, async ({ directory_id }) => {
+        await client.delete(`/training/directories/${safePath(directory_id)}`);
+        return {
+            content: [{ type: 'text', text: `Directory ${directory_id} and its contents deleted.` }],
+        };
+    });
+    server.tool('search_training_knowledge', 'Semantic search across all training scenarios and knowledge base items using natural language. Returns results ranked by relevance (0-100 score). Use this to find existing content before creating duplicate training scenarios.', {
+        query: z
+            .string()
+            .describe('Natural language search query (e.g. "refund policy", "how to reset password")'),
+        limit: z
+            .number()
+            .optional()
+            .describe('Maximum results to return (1-50, default 20)'),
+        source_types: z
+            .array(z.enum(['integration', 'website', 'custom_training']))
+            .optional()
+            .describe('Filter by source type. Omit to search all.'),
+    }, async ({ query, limit, source_types }) => {
+        const body = { query };
+        if (limit !== undefined)
+            body.limit = limit;
+        if (source_types)
+            body.sourceTypes = source_types;
+        const data = await client.post('/training/search', body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
 }
 //# sourceMappingURL=training.js.map

package/dist/tools/training.js.map

@@ -1 +1 @@
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+{"version":3,"file":"training.js","sourceRoot":"","sources":["../../src/tools/training.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAgB,QAAQ,EAAE,MAAM,kBAAkB,CAAC;AAE1D,MAAM,UAAU,qBAAqB,CAAC,MAAiB,EAAE,MAAoB;IAC3E,MAAM,CAAC,IAAI,CACT,yBAAyB,EACzB,6QAA6Q,EAC7Q,EAAE,EACF,KAAK,IAAI,EAAE;QACT,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,YAAY,CAAC,CAAC;QAC5C,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,uBAAuB,EACvB,sHAAsH,EACtH,EAAE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,0BAA0B,CAAC,EAAE,EACvD,KAAK,EAAE,EAAE,EAAE,EAAE,EAAE,EAAE;QACf,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,EAAE,CAAC,CAAC;QAC3D,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,0BAA0B,EAC1B,2NAA2N,EAC3N;QACE,KAAK,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,sCAAsC,CAAC;QAClE,OAAO,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,kDAAkD,CAAC;QAChF,IAAI,EAAE,CAAC;aACJ,IAAI,CAAC,CAAC,YAAY,EAAE,mBAAmB,CAAC,CAAC;aACzC,QAAQ,EAAE;aACV,QAAQ,CAAC,+CAA+C,CAAC;QAC5D,QAAQ,EAAE,CAAC;aACR,OAAO,EAAE;aACT,QAAQ,EAAE;aACV,QAAQ,CAAC,gEAAgE,CAAC;QAC7E,YAAY,EAAE,CAAC;aACZ,MAAM,EAAE;aACR,QAAQ,EAAE;aACV,QAAQ,EAAE;aACV,QAAQ,CAAC,6CAA6C,CAAC;QAC1D,sBAAsB,EAAE,CAAC;aACtB,KAAK,CAAC,CAAC,CAAC,MAAM,EAAE,CAAC;aACjB,QAAQ,EAAE;aACV,QAAQ,CAAC,2EAA2E,CAAC;QACxF,sBAAsB,EAAE,CAAC;aACtB,KAAK,CAAC,CAAC,CAAC,MAAM,EAAE,CAAC;aACjB,QAAQ,EAAE;aACV,QAAQ,CAAC,2DAA2D,CAAC;KACzE,EACD,KAAK,EAAE,MAAM,EAAE,EAAE;QACf,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,IAAI,CAAC,YAAY,EAAE;YAC3C,KAAK,EAAE,MAAM,CAAC,KAAK;YACnB,OAAO,EAAE,MAAM,CAAC,OAAO;YACvB,IAAI,EAAE,MAAM,CAAC,IAAI;YACjB,QAAQ,EAAE,MAAM,CAAC,QAAQ;YACzB,YAAY,EAAE,MAAM,CAAC,YAAY,IAAI,IAAI;YACzC,sBAAsB,EAAE,MAAM,CAAC,sBAAsB,IAAI,EAAE;YAC3D,sBAAsB,EAAE,MAAM,CAAC,sBAAsB,IAAI,EAAE;SAC5D,CAAC,CAAC;QACH,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,0BAA0B,EAC1B,kLAAkL,EAClL;QACE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,oCAAoC,CAAC;QAC7D,KAAK,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,+EAA+E,CAAC;QAC3G,OAAO,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,+DAA+D,CAAC;QAC7F,IAAI,EAAE,CAAC;aACJ,IAAI,CAAC,CAAC,YAAY,EAAE,mBAAmB,CAAC,CAAC;aACzC,QAAQ,EAAE;aACV,QAAQ,CAAC,oFAAoF,CAAC;QACjG,QAAQ,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,sDAAsD,CAAC;QACjG,YAAY,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,wDAAwD,CAAC;QACjH,sBAAsB,EAAE,CAAC;aACtB,KAAK,CAAC,CAAC,CAAC,MAAM,EAAE,CAAC;aACjB,QAAQ,EAAE;aACV,QAAQ,CAAC,+EAA+E,CAAC;QAC5F,sBAAsB,EAAE,CAAC;aACtB,KAAK,CAAC,CAAC,CAAC,MAAM,EAAE,CAAC;aACjB,QAAQ,EAAE;aACV,QAAQ,CAAC,+DAA+D,CAAC;KAC7E,EACD,KAAK,EAAE,EAAE,EAAE,EAAE,KAAK,EAAE,OAAO,EAAE,GAAG,IAAI,EAAE,EAAE,EAAE;QACxC,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,EAAE,EAAE;YACzD,KAAK;YACL,OAAO;YACP,GAAG,IAAI;YACP,YAAY,EAAE,IAAI,CAAC,YAAY,IAAI,IAAI;YACvC,sBAAsB,EAAE,IAAI,CAAC,sBAAsB,IAAI,EAAE;YACzD,sBAAsB,EAAE,IAAI,CAAC,sBAAsB,IAAI,EAAE;SAC1D,CAAC,CAAC;QACH,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,0BAA0B,EAC1B,6EAA6E,EAC7E,EAAE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,oCAAoC,CAAC,EAAE,EACjE,KAAK,EAAE,EAAE,EAAE,EAAE,EAAE,EAAE;QACf,MAAM,MAAM,CAAC,MAAM,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,EAAE,CAAC,CAAC;QACjD,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,qBAAqB,EAAE,wBAAwB,EAAE,CAAC,EAAE,CAAC;IAChG,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,uBAAuB,EACvB,iIAAiI,EACjI;QACE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,0BAA0B,CAAC;QACnD,KAAK,EAAE,CAAC,CAAC,OAAO,EAAE,CAAC,QAAQ,CAAC,8DAA8D,CAAC;KAC5F,EACD,KAAK,EAAE,EAAE,EAAE,EAAE,KAAK,EAAE,EAAE,EAAE;QACtB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,QAAQ,EAAE,EAAE,KAAK,EAAE,CAAC,CAAC;QAC5E,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,4BAA4B,EAC5B,6GAA6G,EAC7G;QACE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,kCAAkC,CAAC;QAC3D,YAAY,EAAE,CAAC;aACZ,MAAM,EAAE;aACR,QAAQ,EAAE;aACV,QAAQ,CAAC,8CAA8C,CAAC;KAC5D,EACD,KAAK,EAAE,EAAE,EAAE,EAAE,YAAY,EAAE,EAAE,EAAE;QAC7B,MAAM,MAAM,CAAC,IAAI,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,OAAO,EAAE,EAAE,YAAY,EAAE,CAAC,CAAC;QACtE,OAAO;YACL,OAAO,EAAE;gBACP;oBACE,IAAI,EAAE,MAAM;oBACZ,IAAI,EAAE,YAAY;wBAChB,CAAC,CAAC,YAAY,EAAE,uBAAuB,YAAY,GAAG;wBACtD,CAAC,CAAC,YAAY,EAAE,iBAAiB;iBACpC;aACF;SACF,CAAC;IACJ,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,6BAA6B,EAC7B,oIAAoI,EACpI;QACE,WAAW,EAAE,CAAC;aACX,IAAI,CAAC,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;aACvB,QAAQ,EAAE;aACV,QAAQ,CAAC,yCAAyC,CAAC;QACtD,cAAc,EAAE,CAAC;aACd,IAAI,CAAC,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;aACvB,QAAQ,EAAE;aACV,QAAQ,CA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package/dist/tools/workflows.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerWorkflowTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=workflows.d.ts.map

package/dist/tools/workflows.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"workflows.d.ts","sourceRoot":"","sources":["../../src/tools/workflows.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAgF1D,wBAAgB,qBAAqB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAgM5E"}

package/dist/tools/workflows.js

@@ -0,0 +1,189 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+const TRIGGER_TYPES = [
+    'manual-trigger',
+    'ai-trigger',
+    'cron-trigger',
+    'form-trigger',
+    'webhook',
+    'contact-created',
+    'phone-call-started',
+    'phone-call-finished',
+    'ticket-created',
+    'ticket-reassigned',
+    'ticket-resolved',
+    'ticket-handoff',
+    'pre-ticket-handoff',
+    'ticket-tag-added',
+    'ticket-inactive',
+    'sequence-completed',
+    'csat-score-submit',
+    'prohibited-topic-detected',
+    'sla-first-reply-breached',
+    'sla-next-reply-breached',
+    'sla-resolution-breached',
+];
+const triggerTypeSchema = z
+    .enum(TRIGGER_TYPES)
+    .describe('What starts the workflow. Common: "manual-trigger" (on-demand), "ai-trigger" (AI-initiated), ' +
+    '"webhook" (HTTP), "cron-trigger" (scheduled). Event-based: "ticket-created", "contact-created", etc. ' +
+    'Call list_workflow_definitions to see all available types.');
+const actionStepSchema = z
+    .object({
+    $kind: z.literal('Action'),
+    id: z.string().describe('Unique step ID (e.g. "step_1"). Used in references like {{step_1.output.field}}'),
+    type: z
+        .string()
+        .describe('Action type from list_workflow_definitions (e.g. "ask-ai", "hold-value", "send-webhook", "tag-ticket")'),
+    name: z.string().describe('Display name for this step'),
+    input: z
+        .record(z.string(), z.unknown())
+        .describe('Input fields for this action. See input_fields from list_workflow_definitions for available fields.'),
+})
+    .describe('An action step that performs a single operation');
+const conditionSchema = z
+    .object({
+    operatorName: z
+        .string()
+        .describe('Comparison operator: "equals", "not_equals", "contains", "not_contains", "greater_than", "less_than", "is_empty", "is_not_empty", "and", "or"'),
+    left: z.unknown().describe('Left operand — static value or {{step_id.output.field}} reference'),
+    right: z.unknown().optional().describe('Right operand (not needed for unary operators like is_empty)'),
+})
+    .describe('A condition for if-else/switch blocks');
+const blockStepSchema = z
+    .object({
+    $kind: z.literal('Block'),
+    type: z.enum(['if-else', 'switch']).describe('Block type'),
+    id: z.string().describe('Unique block ID'),
+    inputs: z.object({
+        condition: conditionSchema,
+    }),
+    branches: z
+        .record(z.string(), z.array(z.record(z.string(), z.unknown())))
+        .describe('Branch name → array of steps. For if-else: "then" and "else". For switch: "branch_0", "branch_1", "default".'),
+})
+    .describe('A control-flow block (if-else or switch) that branches execution');
+const workflowBlockSchema = z
+    .union([actionStepSchema, blockStepSchema])
+    .describe('A workflow step: either an Action or a Block');
+export function registerWorkflowTools(server, client) {
+    server.tool('list_workflow_definitions', 'List all available workflow action types (with their input/output field schemas), trigger types, and block types. ' +
+        'ALWAYS call this first before creating a workflow — it tells you exactly what action types exist, ' +
+        'what input fields each action expects, and what output fields you can reference with {{step_id.output.field}}.', {}, async () => {
+        const data = await client.get('/workflows/definitions');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('validate_workflow', 'Validate workflow blocks without creating a workflow. Returns issues and action types used. ' +
+        'Use before create_workflow to catch errors early.', {
+        trigger_type: triggerTypeSchema,
+        workflow_blocks: z.array(workflowBlockSchema).describe('Workflow blocks to validate'),
+    }, async ({ trigger_type, workflow_blocks }) => {
+        const data = await client.post('/workflows/validate', {
+            trigger_type,
+            workflow_blocks,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_workflow', 'Create a new workflow. Created as an inactive draft — use activate_workflow to make it live. ' +
+        'IMPORTANT: Call list_workflow_definitions first to see available action types and their input fields.', {
+        name: z.string().describe('Workflow name'),
+        description: z.string().optional().describe('Workflow description'),
+        trigger_type: triggerTypeSchema,
+        trigger_configuration: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('Trigger-specific config (e.g. cron expression for cron-trigger)'),
+        trigger_constraints: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('JSON Logic constraints that must be satisfied for the trigger to fire'),
+        workflow_blocks: z
+            .array(workflowBlockSchema)
+            .describe('Workflow steps and blocks. Use {{step_id.output.field}} to reference earlier step outputs.'),
+    }, async ({ name, description, trigger_type, trigger_configuration, trigger_constraints, workflow_blocks }) => {
+        const data = await client.post('/workflows/', {
+            name,
+            description,
+            trigger_type,
+            trigger_configuration: trigger_configuration ?? null,
+            trigger_constraints: trigger_constraints ?? null,
+            workflow_blocks,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_workflows', 'List all workflows in your organization. Returns the latest version of each with name, trigger type, and active status.', {}, async () => {
+        const data = await client.get('/workflows/');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_workflow', 'Get a specific workflow by UUID, including its blocks, trigger configuration, active status, and version number.', { workflow_id: z.string().describe('The workflow UUID') }, async ({ workflow_id }) => {
+        const data = await client.get(`/workflows/${safePath(workflow_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_workflow', 'Update a workflow by creating a new version. Only provided fields change; omitted fields carry over. ' +
+        'New version is inactive — use activate_workflow to make it live.', {
+        workflow_id: z.string().describe('The workflow UUID to update'),
+        name: z.string().optional().describe('New workflow name'),
+        description: z.string().optional().describe('New workflow description'),
+        trigger_type: triggerTypeSchema.optional(),
+        trigger_configuration: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('New trigger configuration'),
+        trigger_constraints: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('New trigger constraints'),
+        workflow_blocks: z
+            .array(workflowBlockSchema)
+            .optional()
+            .describe('New workflow blocks (replaces existing)'),
+    }, async ({ workflow_id, ...body }) => {
+        const data = await client.patch(`/workflows/${safePath(workflow_id)}`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_workflow', 'Delete a workflow and all its versions. Active versions are deactivated first. Cannot be undone.', { workflow_id: z.string().describe('The workflow UUID to delete') }, async ({ workflow_id }) => {
+        const data = await client.delete(`/workflows/${safePath(workflow_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('activate_workflow', 'Activate the latest version of a workflow. Any previously active version is deactivated.', { workflow_id: z.string().describe('The workflow UUID to activate') }, async ({ workflow_id }) => {
+        const data = await client.post(`/workflows/${safePath(workflow_id)}/activate`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('deactivate_workflow', 'Deactivate the currently active version of a workflow.', { workflow_id: z.string().describe('The workflow UUID to deactivate') }, async ({ workflow_id }) => {
+        const data = await client.post(`/workflows/${safePath(workflow_id)}/deactivate`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('trigger_workflow', 'Manually trigger a workflow. Must be "manual-trigger" type and active. Runs in background.', { workflow_id: z.string().describe('The workflow UUID to trigger') }, async ({ workflow_id }) => {
+        await client.post(`/workflows/${safePath(workflow_id)}/trigger`);
+        return { content: [{ type: 'text', text: `Workflow ${workflow_id} triggered.` }] };
+    });
+    server.tool('list_workflow_runs', 'List execution runs for a workflow with optional filters.', {
+        workflow_id: z.string().describe('The workflow UUID'),
+        page: z.number().optional().describe('Page number (default: 1)'),
+        limit: z.number().optional().describe('Results per page (default: 20, max: 50)'),
+        status: z
+            .string()
+            .optional()
+            .describe('Comma-separated: completed, failed, in_progress, canceled, idle'),
+        trigger_cause: z
+            .string()
+            .optional()
+            .describe('Comma-separated: manual, automatic, scheduled'),
+    }, async ({ workflow_id, page, limit, status, trigger_cause }) => {
+        const data = await client.get(`/workflows/${safePath(workflow_id)}/runs`, {
+            page: page?.toString(),
+            limit: limit?.toString(),
+            status,
+            trigger_cause,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_workflow_run', 'Get details of a specific workflow run.', {
+        workflow_id: z.string().describe('The workflow UUID'),
+        run_id: z.string().describe('The run UUID'),
+    }, async ({ workflow_id, run_id }) => {
+        const data = await client.get(`/workflows/${safePath(workflow_id)}/runs/${safePath(run_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=workflows.js.map