@opencx/mcp 1.0.0

package/LICENSE

@@ -0,0 +1,21 @@
+MIT License
+
+Copyright (c) 2023 OpenCopilot
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.

package/dist/api-client.d.ts

@@ -0,0 +1,24 @@
+export declare class ApiError extends Error {
+    readonly status: number;
+    readonly statusText: string;
+    readonly body: string;
+    constructor(status: number, statusText: string, body: string);
+}
+/**
+ * Validates that a value is safe to interpolate into a URL path segment.
+ * Rejects slashes, `..`, encoded slashes, and empty strings to prevent
+ * path traversal attacks (e.g. `../../backend/internal-route`).
+ */
+export declare function safePath(segment: string): string;
+export declare class OpenCXClient {
+    private readonly baseUrl;
+    private readonly headers;
+    constructor(apiKey: string, baseUrl: string);
+    get<T = unknown>(path: string, query?: Record<string, string | undefined>): Promise<T>;
+    post<T = unknown>(path: string, body?: unknown): Promise<T>;
+    patch<T = unknown>(path: string, body?: unknown): Promise<T>;
+    put<T = unknown>(path: string, body?: unknown): Promise<T>;
+    delete<T = unknown>(path: string): Promise<T>;
+    private request;
+}
+//# sourceMappingURL=api-client.d.ts.map

package/dist/api-client.d.ts.map

@@ -0,0 +1 @@
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package/dist/api-client.js

@@ -0,0 +1,84 @@
+export class ApiError extends Error {
+    status;
+    statusText;
+    body;
+    constructor(status, statusText, body) {
+        super(`OpenCX API error ${status} ${statusText}: ${body}`);
+        this.status = status;
+        this.statusText = statusText;
+        this.body = body;
+        this.name = 'ApiError';
+    }
+}
+const PATH_SEGMENT_RE = /^[a-zA-Z0-9._~:@!$&'()*+,;=-]+$/;
+/**
+ * Validates that a value is safe to interpolate into a URL path segment.
+ * Rejects slashes, `..`, encoded slashes, and empty strings to prevent
+ * path traversal attacks (e.g. `../../backend/internal-route`).
+ */
+export function safePath(segment) {
+    if (!segment || segment.includes('/') || segment.includes('\\') || segment === '..') {
+        throw new Error(`Invalid path parameter: "${segment}"`);
+    }
+    const decoded = decodeURIComponent(segment);
+    if (decoded.includes('/') || decoded.includes('\\') || decoded === '..') {
+        throw new Error(`Invalid path parameter: "${segment}"`);
+    }
+    if (!PATH_SEGMENT_RE.test(segment)) {
+        throw new Error(`Invalid path parameter: "${segment}"`);
+    }
+    return segment;
+}
+export class OpenCXClient {
+    baseUrl;
+    headers;
+    constructor(apiKey, baseUrl) {
+        this.baseUrl = baseUrl.replace(/\/$/, '');
+        this.headers = {
+            Authorization: `Bearer ${apiKey}`,
+            'Content-Type': 'application/json',
+        };
+    }
+    async get(path, query) {
+        return this.request('GET', path, undefined, query);
+    }
+    async post(path, body) {
+        return this.request('POST', path, body);
+    }
+    async patch(path, body) {
+        return this.request('PATCH', path, body);
+    }
+    async put(path, body) {
+        return this.request('PUT', path, body);
+    }
+    async delete(path) {
+        return this.request('DELETE', path);
+    }
+    async request(method, path, body, query) {
+        let url = `${this.baseUrl}${path}`;
+        if (query) {
+            const params = new URLSearchParams();
+            for (const [key, value] of Object.entries(query)) {
+                if (value !== undefined)
+                    params.set(key, value);
+            }
+            const qs = params.toString();
+            if (qs)
+                url += `?${qs}`;
+        }
+        const res = await fetch(url, {
+            method,
+            headers: this.headers,
+            body: body ? JSON.stringify(body) : undefined,
+        });
+        if (!res.ok) {
+            const text = await res.text().catch(() => '');
+            throw new ApiError(res.status, res.statusText, text);
+        }
+        const text = await res.text();
+        if (!text)
+            return undefined;
+        return JSON.parse(text);
+    }
+}
+//# sourceMappingURL=api-client.js.map

package/dist/api-client.js.map

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package/dist/index.d.ts

@@ -0,0 +1,3 @@
+#!/usr/bin/env node
+export {};
+//# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":""}

package/dist/index.js

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+#!/usr/bin/env node
+import { StdioServerTransport } from '@modelcontextprotocol/sdk/server/stdio.js';
+import { createServer } from './server.js';
+const DEFAULT_BASE_URL = 'https://api.open.cx';
+function main() {
+    const apiKey = process.env.OPENCX_API_KEY;
+    if (!apiKey) {
+        console.error('Error: OPENCX_API_KEY environment variable is required.\n\n' +
+            'Get your API key from the OpenCX dashboard:\n' +
+            '  Settings → API Keys → Create API Key\n\n' +
+            'Then set it in your MCP client configuration:\n' +
+            '  {\n' +
+            '    "mcpServers": {\n' +
+            '      "opencx": {\n' +
+            '        "command": "npx",\n' +
+            '        "args": ["-y", "@opencx/mcp"],\n' +
+            '        "env": { "OPENCX_API_KEY": "your-key-here" }\n' +
+            '      }\n' +
+            '    }\n' +
+            '  }');
+        process.exit(1);
+    }
+    const baseUrl = process.env.OPENCX_BASE_URL || DEFAULT_BASE_URL;
+    try {
+        const parsed = new URL(baseUrl);
+        const isLocalDev = parsed.hostname === 'localhost' || parsed.hostname === '127.0.0.1';
+        if (parsed.protocol !== 'https:' && !isLocalDev) {
+            console.error('Error: OPENCX_BASE_URL must use HTTPS (unless targeting localhost for development).');
+            process.exit(1);
+        }
+    }
+    catch {
+        console.error(`Error: OPENCX_BASE_URL is not a valid URL: "${baseUrl}"`);
+        process.exit(1);
+    }
+    const server = createServer(apiKey, baseUrl);
+    const transport = new StdioServerTransport();
+    server.connect(transport).catch((err) => {
+        console.error('Failed to start OpenCX MCP server:', err);
+        process.exit(1);
+    });
+}
+main();
+//# sourceMappingURL=index.js.map

package/dist/index.js.map

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package/dist/server.d.ts

@@ -0,0 +1,3 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+export declare function createServer(apiKey: string, baseUrl: string): McpServer;
+//# sourceMappingURL=server.d.ts.map

package/dist/server.d.ts.map

@@ -0,0 +1 @@
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package/dist/server.js

@@ -0,0 +1,35 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from './api-client.js';
+import { registerContactTools } from './tools/contacts.js';
+import { registerSessionTools } from './tools/sessions.js';
+import { registerTrainingTools } from './tools/training.js';
+import { registerCrawlTools } from './tools/crawl.js';
+import { registerInsightTools } from './tools/insights.js';
+import { registerTeamTools } from './tools/teams.js';
+import { registerEmailTools } from './tools/email.js';
+import { registerPhoneTools } from './tools/phone.js';
+import { registerOrgTools } from './tools/org.js';
+import { registerSequenceTools } from './tools/sequences.js';
+import { registerCsatTools } from './tools/csat.js';
+import { registerWhatsAppTools } from './tools/whatsapp.js';
+export function createServer(apiKey, baseUrl) {
+    const server = new McpServer({
+        name: 'OpenCX',
+        version: '0.1.0',
+    });
+    const client = new OpenCXClient(apiKey, baseUrl);
+    registerContactTools(server, client);
+    registerSessionTools(server, client);
+    registerTrainingTools(server, client);
+    registerCrawlTools(server, client);
+    registerInsightTools(server, client);
+    registerTeamTools(server, client);
+    registerEmailTools(server, client);
+    registerPhoneTools(server, client);
+    registerOrgTools(server, client);
+    registerSequenceTools(server, client);
+    registerCsatTools(server, client);
+    registerWhatsAppTools(server, client);
+    return server;
+}
+//# sourceMappingURL=server.js.map

package/dist/server.js.map

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package/dist/tools/contacts.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerContactTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=contacts.d.ts.map

package/dist/tools/contacts.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"contacts.d.ts","sourceRoot":"","sources":["../../src/tools/contacts.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,oBAAoB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAgE3E"}

package/dist/tools/contacts.js

@@ -0,0 +1,45 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerContactTools(server, client) {
+    server.tool('list_contacts', 'List contacts in your organization. Returns a paginated list of contacts with their email, phone, name, and custom data. Use the cursor from the response to fetch the next page.', { cursor: z.string().optional().describe('Pagination cursor from a previous response') }, async ({ cursor }) => {
+        const data = await client.get('/contacts/', { cursor });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_contact', 'Create a new contact in your organization. At least one of email or phone is recommended for identification. Custom data can store arbitrary key-value pairs.', {
+        email: z.string().email().optional().describe('Contact email address'),
+        phone: z.string().optional().describe('Contact phone number'),
+        name: z.string().optional().describe('Contact display name'),
+        custom_data: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('Arbitrary key-value pairs to store on the contact'),
+    }, async (params) => {
+        const data = await client.post('/contacts/', {
+            contact: {
+                email: params.email,
+                phone: params.phone,
+                name: params.name,
+                custom_data: params.custom_data,
+            },
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_contact', 'Update an existing contact. Only the provided fields will be changed; omitted fields remain unchanged.', {
+        contact_id: z.string().describe('The ID of the contact to update'),
+        email: z.string().email().optional().describe('New email address'),
+        phone: z.string().optional().describe('New phone number'),
+        name: z.string().optional().describe('New display name'),
+        custom_data: z
+            .record(z.string(), z.unknown())
+            .optional()
+            .describe('Key-value pairs to merge into existing custom data'),
+    }, async ({ contact_id, ...fields }) => {
+        const data = await client.patch(`/contacts/${safePath(contact_id)}`, { contact: fields });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_contact', 'Permanently delete a contact by ID. This action cannot be undone.', { contact_id: z.string().describe('The ID of the contact to delete') }, async ({ contact_id }) => {
+        await client.delete(`/contacts/${safePath(contact_id)}`);
+        return { content: [{ type: 'text', text: `Contact ${contact_id} deleted successfully.` }] };
+    });
+}
+//# sourceMappingURL=contacts.js.map

package/dist/tools/contacts.js.map

@@ -0,0 +1 @@
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package/dist/tools/crawl.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerCrawlTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=crawl.d.ts.map

package/dist/tools/crawl.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"crawl.d.ts","sourceRoot":"","sources":["../../src/tools/crawl.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA2EzE"}

package/dist/tools/crawl.js

@@ -0,0 +1,44 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerCrawlTools(server, client) {
+    server.tool('list_datasources', 'List website datasources configured for knowledge base crawling. Each datasource represents a website whose pages are crawled and synced into the AI knowledge base.', {
+        page: z.string().optional().describe('Page number (1-based)'),
+        limit: z.string().optional().describe('Results per page (default 20)'),
+    }, async (params) => {
+        const data = await client.get('/crawl/', { page: params.page, limit: params.limit });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_datasource', 'Create a new website datasource for crawling. The URL is the root page to start crawling from. Pages discovered during the crawl will be added to the knowledge base.', {
+        url: z.string().url().describe('The root URL of the website to crawl'),
+        name: z.string().optional().describe('A friendly name for this datasource'),
+    }, async (params) => {
+        const data = await client.post('/crawl/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_datasource', 'Get details of a specific website datasource, including its configuration and crawl status.', { id: z.string().describe('The datasource ID') }, async ({ id }) => {
+        const data = await client.get(`/crawl/${safePath(id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('start_crawl', 'Trigger a new crawl for a website datasource. This will discover and sync new pages into the knowledge base. Only one crawl can run at a time per datasource.', { id: z.string().describe('The datasource ID to crawl') }, async ({ id }) => {
+        const data = await client.post(`/crawl/${safePath(id)}/crawl`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_crawl_status', 'Get the status and progress of a specific crawl job.', {
+        datasource_id: z.string().describe('The datasource ID'),
+        job_id: z.string().describe('The crawl job ID'),
+    }, async ({ datasource_id, job_id }) => {
+        const data = await client.get(`/crawl/${safePath(datasource_id)}/crawls/${safePath(job_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_crawled_pages', 'List pages discovered by a website datasource crawl. Can filter by sync status and search by URL or title.', {
+        datasource_id: z.string().describe('The datasource ID'),
+        page: z.string().optional().describe('Page number (1-based)'),
+        limit: z.string().optional().describe('Results per page'),
+        sync_status: z.string().optional().describe('Filter by sync status'),
+        search: z.string().optional().describe('Search pages by URL or title'),
+    }, async ({ datasource_id, ...query }) => {
+        const data = await client.get(`/crawl/${safePath(datasource_id)}/pages`, query);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=crawl.js.map

package/dist/tools/crawl.js.map

@@ -0,0 +1 @@
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package/dist/tools/csat.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerCsatTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=csat.d.ts.map

package/dist/tools/csat.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"csat.d.ts","sourceRoot":"","sources":["../../src/tools/csat.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,iBAAiB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAoCxE"}

package/dist/tools/csat.js

@@ -0,0 +1,23 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerCsatTools(server, client) {
+    server.tool('list_csat_scores', 'List customer satisfaction (CSAT) scores with pagination. CSAT scores are collected after chat sessions to measure customer satisfaction.', {
+        page: z.string().optional().describe('Page number (1-based, default 1)'),
+        per_page: z.string().optional().describe('Results per page (default 20)'),
+    }, async (params) => {
+        const data = await client.get('/csat/scores', {
+            page: params.page,
+            per_page: params.per_page,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_csat_score', 'Get a specific CSAT score by its ID.', { score_id: z.string().describe('The CSAT score ID') }, async ({ score_id }) => {
+        const data = await client.get(`/csat/scores/${safePath(score_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_session_csat', 'Get the CSAT score for a specific chat session, if one was submitted.', { session_id: z.string().describe('The session ID to look up CSAT for') }, async ({ session_id }) => {
+        const data = await client.get(`/csat/scores/session/${safePath(session_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=csat.js.map

package/dist/tools/csat.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"csat.js","sourceRoot":"","sources":["../../src/tools/csat.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAgB,QAAQ,EAAE,MAAM,kBAAkB,CAAC;AAE1D,MAAM,UAAU,iBAAiB,CAAC,MAAiB,EAAE,MAAoB;IACvE,MAAM,CAAC,IAAI,CACT,kBAAkB,EAClB,2IAA2I,EAC3I;QACE,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,kCAAkC,CAAC;QACxE,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,+BAA+B,CAAC;KAC1E,EACD,KAAK,EAAE,MAAM,EAAE,EAAE;QACf,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,cAAc,EAAE;YAC5C,IAAI,EAAE,MAAM,CAAC,IAAI;YACjB,QAAQ,EAAE,MAAM,CAAC,QAAQ;SAC1B,CAAC,CAAC;QACH,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,gBAAgB,EAChB,sCAAsC,EACtC,EAAE,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,mBAAmB,CAAC,EAAE,EACtD,KAAK,EAAE,EAAE,QAAQ,EAAE,EAAE,EAAE;QACrB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,gBAAgB,QAAQ,CAAC,QAAQ,CAAC,EAAE,CAAC,CAAC;QACpE,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,kBAAkB,EAClB,uEAAuE,EACvE,EAAE,UAAU,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,oCAAoC,CAAC,EAAE,EACzE,KAAK,EAAE,EAAE,UAAU,EAAE,EAAE,EAAE;QACvB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,wBAAwB,QAAQ,CAAC,UAAU,CAAC,EAAE,CAAC,CAAC;QAC9E,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;AACJ,CAAC"}

package/dist/tools/email.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerEmailTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=email.d.ts.map

package/dist/tools/email.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"email.d.ts","sourceRoot":"","sources":["../../src/tools/email.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAsEzE"}

package/dist/tools/email.js

@@ -0,0 +1,49 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerEmailTools(server, client) {
+    server.tool('send_email', 'Send AI-generated emails to one or more contacts. The AI composes the email content based on the contact context. You must have a verified sending domain configured.', {
+        from_email: z.string().email().describe('The sender email address (must be from a verified domain)'),
+        recipients: z
+            .array(z.object({
+            contact_id: z.string().describe('The contact ID to send to'),
+        }))
+            .min(1)
+            .describe('List of contacts to send the email to'),
+        delay_in_minutes: z
+            .number()
+            .optional()
+            .describe('Delay before sending, in minutes (default: send immediately)'),
+        fallback_email_subject: z
+            .string()
+            .optional()
+            .describe('Subject line to use if AI generation fails'),
+        fallback_email_sender_name: z
+            .string()
+            .optional()
+            .describe('Sender display name to use if AI generation fails'),
+        fallback_email_body: z
+            .string()
+            .optional()
+            .describe('Email body to use if AI generation fails'),
+    }, async (params) => {
+        const data = await client.post('/email/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_email_domains', 'List all custom email sending domains configured for your organization, including their verification status.', {}, async () => {
+        const data = await client.get('/email/domains');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('add_email_domain', 'Add a custom domain for sending emails. Returns DNS records that must be configured for verification.', {
+        domain_name: z.string().describe('The domain name to add (e.g. "example.com")'),
+    }, async ({ domain_name }) => {
+        const data = await client.put('/email/domains', { domainName: domain_name });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('verify_email_domain', 'Trigger verification of a custom email domain. The domain DNS records must be configured before verification will succeed.', {
+        domain_name: z.string().describe('The domain name to verify'),
+    }, async ({ domain_name }) => {
+        const data = await client.patch(`/email/domains/${safePath(domain_name)}/verify`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=email.js.map

package/dist/tools/email.js.map

@@ -0,0 +1 @@
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package/dist/tools/insights.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerInsightTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=insights.d.ts.map

package/dist/tools/insights.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"insights.d.ts","sourceRoot":"","sources":["../../src/tools/insights.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,oBAAoB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAyD3E"}

package/dist/tools/insights.js

@@ -0,0 +1,32 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerInsightTools(server, client) {
+    server.tool('list_insights', 'List customer insights (Voice of Customer) with pagination. Insights are automatically generated from chat sessions and represent recurring customer themes, issues, or feedback patterns.', {
+        cursor: z.string().optional().describe('Pagination cursor from a previous response'),
+    }, async ({ cursor }) => {
+        const data = await client.post('/insights/', { cursor });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_insight', 'Get full details of a specific customer insight by ID, including its category, related sessions, and resolution status.', { id: z.string().describe('The insight ID') }, async ({ id }) => {
+        const data = await client.get(`/insights/${safePath(id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('resolve_insight', 'Mark a customer insight as resolved. Use this when the underlying issue has been addressed.', { id: z.string().describe('The insight ID to resolve') }, async ({ id }) => {
+        const data = await client.post(`/insights/${safePath(id)}/resolve`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('assign_insight', 'Assign a customer insight to a specific team for follow-up.', {
+        id: z.string().describe('The insight ID to assign'),
+        group_id: z.string().describe('The team/group ID to assign the insight to'),
+    }, async ({ id, group_id }) => {
+        const data = await client.post(`/insights/${safePath(id)}/assign`, { groupId: group_id });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('list_insight_categories', 'List all insight categories. Categories organize customer insights by theme (e.g. "billing issues", "feature requests").', {
+        type: z.string().optional().describe('Filter categories by type'),
+    }, async ({ type }) => {
+        const data = await client.get('/insights/categories', { type });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=insights.js.map

package/dist/tools/insights.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"insights.js","sourceRoot":"","sources":["../../src/tools/insights.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AACxB,OAAO,EAAgB,QAAQ,EAAE,MAAM,kBAAkB,CAAC;AAE1D,MAAM,UAAU,oBAAoB,CAAC,MAAiB,EAAE,MAAoB;IAC1E,MAAM,CAAC,IAAI,CACT,eAAe,EACf,4LAA4L,EAC5L;QACE,MAAM,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,4CAA4C,CAAC;KACrF,EACD,KAAK,EAAE,EAAE,MAAM,EAAE,EAAE,EAAE;QACnB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,IAAI,CAAC,YAAY,EAAE,EAAE,MAAM,EAAE,CAAC,CAAC;QACzD,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,aAAa,EACb,yHAAyH,EACzH,EAAE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,gBAAgB,CAAC,EAAE,EAC7C,KAAK,EAAE,EAAE,EAAE,EAAE,EAAE,EAAE;QACf,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,EAAE,CAAC,CAAC;QAC3D,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,iBAAiB,EACjB,6FAA6F,EAC7F,EAAE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,2BAA2B,CAAC,EAAE,EACxD,KAAK,EAAE,EAAE,EAAE,EAAE,EAAE,EAAE;QACf,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,IAAI,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,UAAU,CAAC,CAAC;QACpE,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,gBAAgB,EAChB,6DAA6D,EAC7D;QACE,EAAE,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,0BAA0B,CAAC;QACnD,QAAQ,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,CAAC,4CAA4C,CAAC;KAC5E,EACD,KAAK,EAAE,EAAE,EAAE,EAAE,QAAQ,EAAE,EAAE,EAAE;QACzB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,IAAI,CAAC,aAAa,QAAQ,CAAC,EAAE,CAAC,SAAS,EAAE,EAAE,OAAO,EAAE,QAAQ,EAAE,CAAC,CAAC;QAC1F,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;IAEF,MAAM,CAAC,IAAI,CACT,yBAAyB,EACzB,0HAA0H,EAC1H;QACE,IAAI,EAAE,CAAC,CAAC,MAAM,EAAE,CAAC,QAAQ,EAAE,CAAC,QAAQ,CAAC,2BAA2B,CAAC;KAClE,EACD,KAAK,EAAE,EAAE,IAAI,EAAE,EAAE,EAAE;QACjB,MAAM,IAAI,GAAG,MAAM,MAAM,CAAC,GAAG,CAAC,sBAAsB,EAAE,EAAE,IAAI,EAAE,CAAC,CAAC;QAChE,OAAO,EAAE,OAAO,EAAE,CAAC,EAAE,IAAI,EAAE,MAAM,EAAE,IAAI,EAAE,IAAI,CAAC,SAAS,CAAC,IAAI,EAAE,IAAI,EAAE,CAAC,CAAC,EAAE,CAAC,EAAE,CAAC;IAC9E,CAAC,CACF,CAAC;AACJ,CAAC"}

package/dist/tools/org.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerOrgTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=org.d.ts.map

package/dist/tools/org.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"org.d.ts","sourceRoot":"","sources":["../../src/tools/org.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAEhD,wBAAgB,gBAAgB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAoBvE"}

package/dist/tools/org.js

@@ -0,0 +1,12 @@
+import { z } from 'zod';
+export function registerOrgTools(server, client) {
+    server.tool('get_organization', 'Get information about your OpenCX organization, including its name and creation date.', {}, async () => {
+        const data = await client.get('/org/');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_organization', 'Update your organization name.', { name: z.string().describe('The new organization name') }, async ({ name }) => {
+        const data = await client.patch('/org/', { name });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=org.js.map

package/dist/tools/org.js.map

@@ -0,0 +1 @@
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package/dist/tools/phone.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerPhoneTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=phone.d.ts.map

package/dist/tools/phone.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"phone.d.ts","sourceRoot":"","sources":["../../src/tools/phone.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,kBAAkB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QAmFzE"}

package/dist/tools/phone.js

@@ -0,0 +1,52 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerPhoneTools(server, client) {
+    server.tool('list_phone_agents', 'List all AI phone agents in your organization. Phone agents handle inbound and outbound voice calls with AI.', {
+        cursor: z.string().optional().describe('Pagination cursor from a previous response'),
+    }, async ({ cursor }) => {
+        const data = await client.get('/phone/', { cursor });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_phone_agent', 'Get details of a specific AI phone agent.', { phone_agent_id: z.string().describe('The phone agent ID') }, async ({ phone_agent_id }) => {
+        const data = await client.get(`/phone/${safePath(phone_agent_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_phone_agent', 'Create a new AI phone agent. This provisions a phone number and configures the AI agent for handling voice calls.', {
+        name: z.string().describe('A name for the phone agent'),
+        instructions: z
+            .string()
+            .optional()
+            .describe('Custom instructions for how the AI agent should behave on calls'),
+        voice: z.string().optional().describe('The voice ID to use for text-to-speech'),
+        language: z.string().optional().describe('Primary language for the agent (e.g. "en")'),
+    }, async (params) => {
+        const data = await client.post('/phone/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_phone_agent', 'Update an existing AI phone agent configuration.', {
+        phone_agent_id: z.string().describe('The phone agent ID to update'),
+        name: z.string().optional().describe('New name'),
+        instructions: z.string().optional().describe('New instructions'),
+        voice: z.string().optional().describe('New voice ID'),
+        language: z.string().optional().describe('New primary language'),
+    }, async ({ phone_agent_id, ...body }) => {
+        const data = await client.patch(`/phone/${safePath(phone_agent_id)}`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_phone_agent', 'Permanently delete an AI phone agent and release its phone number. This action cannot be undone.', { phone_agent_id: z.string().describe('The phone agent ID to delete') }, async ({ phone_agent_id }) => {
+        await client.delete(`/phone/${safePath(phone_agent_id)}`);
+        return {
+            content: [{ type: 'text', text: `Phone agent ${phone_agent_id} deleted successfully.` }],
+        };
+    });
+    server.tool('make_outbound_call', 'Trigger an outbound AI phone call to a phone number using a specific phone agent.', {
+        phone_agent_id: z.string().describe('The phone agent ID to make the call with'),
+        phone_number: z
+            .string()
+            .describe('The phone number to call (E.164 format, e.g. "+14155551234")'),
+    }, async (params) => {
+        const data = await client.post('/phone/outbound-call', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=phone.js.map

package/dist/tools/phone.js.map

@@ -0,0 +1 @@
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package/dist/tools/sequences.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerSequenceTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=sequences.d.ts.map

package/dist/tools/sequences.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/sequences.js

@@ -0,0 +1,54 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerSequenceTools(server, client) {
+    server.tool('create_sequence', 'Create an outbound AI sequence. Sequences automate multi-step outreach to contacts via email, SMS, or other channels with AI-generated content.', {
+        name: z.string().describe('A name for the sequence'),
+        is_continuous: z
+            .boolean()
+            .optional()
+            .describe('If true, the sequence runs continuously and contacts can be added over time'),
+        steps: z
+            .array(z.object({
+            channel: z.string().describe('Channel for this step (e.g. "email", "sms")'),
+            delay_minutes: z.number().optional().describe('Delay before this step in minutes'),
+        }))
+            .optional()
+            .describe('The sequence steps to execute in order'),
+    }, async (params) => {
+        const data = await client.post('/sequences/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_sequence', 'Get details of a specific outbound sequence, including its steps and status.', { sequence_id: z.string().describe('The sequence ID') }, async ({ sequence_id }) => {
+        const data = await client.get(`/sequences/${safePath(sequence_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_sequence', 'Update an existing sequence configuration.', {
+        sequence_id: z.string().describe('The sequence ID to update'),
+        name: z.string().optional().describe('New name'),
+        is_continuous: z.boolean().optional().describe('Update continuous mode'),
+    }, async ({ sequence_id, ...body }) => {
+        const data = await client.patch(`/sequences/${safePath(sequence_id)}`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('start_sequence', 'Start a sequence. Once started, the sequence will begin executing its steps for the enrolled contacts.', { sequence_id: z.string().describe('The sequence ID to start') }, async ({ sequence_id }) => {
+        const data = await client.put(`/sequences/${safePath(sequence_id)}/start`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('cancel_sequence', 'Cancel a running sequence. Contacts that have not yet been processed will not receive further messages.', { sequence_id: z.string().describe('The sequence ID to cancel') }, async ({ sequence_id }) => {
+        const data = await client.put(`/sequences/${safePath(sequence_id)}/cancel`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('add_contacts_to_sequence', 'Add contacts to a continuous sequence. The contacts will be enrolled and start receiving sequence steps.', {
+        sequence_id: z.string().describe('The sequence ID'),
+        contacts: z
+            .array(z.object({
+            contact_id: z.string().describe('The contact ID to enroll'),
+        }))
+            .min(1)
+            .describe('List of contacts to add to the sequence'),
+    }, async ({ sequence_id, contacts }) => {
+        const data = await client.post(`/sequences/${safePath(sequence_id)}/contacts`, { contacts });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=sequences.js.map

package/dist/tools/sequences.js.map

@@ -0,0 +1 @@
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package/dist/tools/sessions.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerSessionTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=sessions.d.ts.map

package/dist/tools/sessions.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/sessions.js

@@ -0,0 +1,111 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerSessionTools(server, client) {
+    server.tool('list_sessions', 'List chat sessions with optional filters. Returns paginated results with session metadata including status, channel, contact info, and timestamps.', {
+        cursor: z.string().optional().describe('Pagination cursor from a previous response'),
+        status: z
+            .enum(['open', 'closed', 'handoff'])
+            .optional()
+            .describe('Filter by session status'),
+        channel_type: z
+            .string()
+            .optional()
+            .describe('Filter by channel type (e.g. "web", "whatsapp", "email")'),
+        handed_off: z
+            .enum(['true', 'false'])
+            .optional()
+            .describe('Filter for sessions that have been handed off to a human'),
+        created_after: z
+            .string()
+            .optional()
+            .describe('ISO 8601 date — only return sessions created after this time'),
+        created_before: z
+            .string()
+            .optional()
+            .describe('ISO 8601 date — only return sessions created before this time'),
+        updated_after: z
+            .string()
+            .optional()
+            .describe('ISO 8601 date — only return sessions updated after this time'),
+        updated_before: z
+            .string()
+            .optional()
+            .describe('ISO 8601 date — only return sessions updated before this time'),
+    }, async (params) => {
+        const data = await client.get('/chat/sessions/', {
+            cursor: params.cursor,
+            status: params.status,
+            channel_type: params.channel_type,
+            handed_off: params.handed_off,
+            created_after: params.created_after,
+            created_before: params.created_before,
+            updated_after: params.updated_after,
+            updated_before: params.updated_before,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_session', 'Get full details of a single chat session by its ID, including status, channel, contact, assignee, team, custom data, and timestamps.', { session_id: z.string().describe('The session ID to retrieve') }, async ({ session_id }) => {
+        const data = await client.get(`/chat/sessions/${safePath(session_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_session', 'Create a new chat session for an existing contact. The session starts in an open state and can receive messages.', {
+        contact_id: z.string().describe('The contact ID to create a session for'),
+        channel: z
+            .string()
+            .optional()
+            .describe('Channel type for the session (e.g. "web", "api")'),
+    }, async (params) => {
+        const data = await client.post('/chat/sessions/', {
+            contact_id: params.contact_id,
+            channel: params.channel,
+        });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_session', 'Update a chat session status. Use this to resolve, close, or reopen sessions.', {
+        session_id: z.string().describe('The session ID to update'),
+        status: z
+            .enum(['open', 'closed', 'handoff'])
+            .describe('The new status for the session'),
+    }, async ({ session_id, status }) => {
+        const data = await client.patch(`/chat/sessions/${safePath(session_id)}`, { status });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('send_message', 'Send a message in an existing chat session. Messages can be sent as either a contact or an agent. Supports text content and optional attachments.', {
+        session_id: z.string().describe('The session ID to send the message in'),
+        sender: z
+            .enum(['contact', 'agent'])
+            .describe('Who is sending the message — "contact" or "agent"'),
+        text: z.string().describe('The message text content'),
+        contact: z
+            .object({
+            email: z.string().optional(),
+            phone: z.string().optional(),
+            name: z.string().optional(),
+        })
+            .optional()
+            .describe('Contact identity when sender is "contact"'),
+        agent: z
+            .object({ email: z.string().optional(), name: z.string().optional() })
+            .optional()
+            .describe('Agent identity when sender is "agent"'),
+    }, async ({ session_id, sender, text, contact, agent }) => {
+        const body = {
+            sender,
+            message: { text },
+        };
+        if (sender === 'contact' && contact)
+            body.contact = contact;
+        if (sender === 'agent' && agent)
+            body.agent = agent;
+        const data = await client.post(`/chat/sessions/${safePath(session_id)}/send`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_session_history', 'Get the message history for a chat session. Returns paginated messages, events, and status changes in chronological order.', {
+        session_id: z.string().describe('The session ID to get history for'),
+        cursor: z.string().optional().describe('Pagination cursor from a previous response'),
+    }, async ({ session_id, cursor }) => {
+        const data = await client.get(`/chat/sessions/${safePath(session_id)}/history`, { cursor });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=sessions.js.map

package/dist/tools/sessions.js.map

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package/dist/tools/teams.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerTeamTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=teams.d.ts.map

package/dist/tools/teams.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"teams.d.ts","sourceRoot":"","sources":["../../src/tools/teams.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,iBAAiB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA+FxE"}

package/dist/tools/teams.js

@@ -0,0 +1,52 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerTeamTools(server, client) {
+    server.tool('list_teams', 'List all teams in your organization. Teams are used to group agents for routing, assignment, and reporting.', {}, async () => {
+        const data = await client.get('/teams/');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('get_team', 'Get details of a specific team by ID.', { team_id: z.string().describe('The team ID') }, async ({ team_id }) => {
+        const data = await client.get(`/teams/${safePath(team_id)}`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_team', 'Create a new team in your organization.', {
+        name: z.string().describe('The team name'),
+        description: z.string().optional().describe('A description of the team'),
+    }, async (params) => {
+        const data = await client.post('/teams/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_team', 'Update an existing team name or description.', {
+        team_id: z.string().describe('The team ID to update'),
+        name: z.string().describe('New team name'),
+        description: z.string().optional().describe('New description'),
+    }, async ({ team_id, ...body }) => {
+        const data = await client.put(`/teams/${safePath(team_id)}`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_team', 'Permanently delete a team by ID. This action cannot be undone. Members will be unassigned from the team.', { team_id: z.string().describe('The team ID to delete') }, async ({ team_id }) => {
+        await client.delete(`/teams/${safePath(team_id)}`);
+        return { content: [{ type: 'text', text: `Team ${team_id} deleted successfully.` }] };
+    });
+    server.tool('list_team_members', 'List all users (agents) assigned to a specific team.', { team_id: z.string().describe('The team ID') }, async ({ team_id }) => {
+        const data = await client.get(`/teams/${safePath(team_id)}/users`);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('add_team_member', 'Add a user (agent) to a team.', {
+        team_id: z.string().describe('The team ID'),
+        user_id: z.string().describe('The user ID to add to the team'),
+    }, async ({ team_id, user_id }) => {
+        const data = await client.post(`/teams/${safePath(team_id)}/users`, { userId: user_id });
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('remove_team_member', 'Remove a user (agent) from a team.', {
+        team_id: z.string().describe('The team ID'),
+        user_id: z.string().describe('The user ID to remove from the team'),
+    }, async ({ team_id, user_id }) => {
+        await client.delete(`/teams/${safePath(team_id)}/users/${safePath(user_id)}`);
+        return {
+            content: [{ type: 'text', text: `User ${user_id} removed from team ${team_id}.` }],
+        };
+    });
+}
+//# sourceMappingURL=teams.js.map

package/dist/tools/teams.js.map

@@ -0,0 +1 @@
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package/dist/tools/training.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerTrainingTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=training.d.ts.map

package/dist/tools/training.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"training.d.ts","sourceRoot":"","sources":["../../src/tools/training.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,SAAS,EAAE,MAAM,yCAAyC,CAAC;AAEpE,OAAO,EAAE,YAAY,EAAY,MAAM,kBAAkB,CAAC;AAE1D,wBAAgB,qBAAqB,CAAC,MAAM,EAAE,SAAS,EAAE,MAAM,EAAE,YAAY,QA+C5E"}

package/dist/tools/training.js

@@ -0,0 +1,28 @@
+import { z } from 'zod';
+import { safePath } from '../api-client.js';
+export function registerTrainingTools(server, client) {
+    server.tool('list_training_scenarios', 'List all custom training scenarios for your AI agent. Training scenarios teach the AI how to handle specific customer situations with example conversations.', {}, async () => {
+        const data = await client.get('/training/');
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('create_training_scenario', 'Create a new training scenario to teach the AI agent how to handle a specific situation. Provide a title and the scenario content describing the expected behavior.', {
+        title: z.string().describe('Short descriptive title for the training scenario'),
+        scenario: z.string().describe('The scenario content — describes how the AI should handle this situation'),
+    }, async (params) => {
+        const data = await client.post('/training/', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('update_training_scenario', 'Update an existing training scenario. Both title and scenario content can be changed.', {
+        id: z.string().describe('The training scenario ID to update'),
+        title: z.string().describe('Updated title'),
+        scenario: z.string().describe('Updated scenario content'),
+    }, async ({ id, ...body }) => {
+        const data = await client.put(`/training/${safePath(id)}`, body);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+    server.tool('delete_training_scenario', 'Permanently delete a training scenario by ID. This action cannot be undone.', { id: z.string().describe('The training scenario ID to delete') }, async ({ id }) => {
+        await client.delete(`/training/${safePath(id)}`);
+        return { content: [{ type: 'text', text: `Training scenario ${id} deleted successfully.` }] };
+    });
+}
+//# sourceMappingURL=training.js.map

package/dist/tools/training.js.map

@@ -0,0 +1 @@
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package/dist/tools/whatsapp.d.ts

@@ -0,0 +1,4 @@
+import { McpServer } from '@modelcontextprotocol/sdk/server/mcp.js';
+import { OpenCXClient } from '../api-client.js';
+export declare function registerWhatsAppTools(server: McpServer, client: OpenCXClient): void;
+//# sourceMappingURL=whatsapp.d.ts.map

package/dist/tools/whatsapp.d.ts.map

@@ -0,0 +1 @@
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package/dist/tools/whatsapp.js

@@ -0,0 +1,28 @@
+import { z } from 'zod';
+export function registerWhatsAppTools(server, client) {
+    server.tool('send_whatsapp_template', 'Send a WhatsApp template message to a contact. Templates must be pre-approved by WhatsApp. This creates or continues a chat session with the contact.', {
+        template_id: z.string().describe('The WhatsApp template ID to send'),
+        phone_number_id: z
+            .string()
+            .describe('The WhatsApp business phone number ID to send from'),
+        contact: z
+            .object({
+            phone: z.string().describe('Contact phone number in E.164 format'),
+            name: z.string().optional().describe('Contact display name'),
+            email: z.string().optional().describe('Contact email'),
+        })
+            .describe('The contact to send the template to'),
+        variables: z
+            .record(z.string(), z.string())
+            .optional()
+            .describe('Template variable values keyed by variable name'),
+        session_id: z
+            .string()
+            .optional()
+            .describe('Existing session ID to associate the message with'),
+    }, async (params) => {
+        const data = await client.post('/whatsapp/send-template', params);
+        return { content: [{ type: 'text', text: JSON.stringify(data, null, 2) }] };
+    });
+}
+//# sourceMappingURL=whatsapp.js.map

package/dist/tools/whatsapp.js.map

@@ -0,0 +1 @@
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package/package.json

@@ -0,0 +1,41 @@
+{
+  "name": "@opencx/mcp",
+  "version": "1.0.0",
+  "private": false,
+  "description": "MCP server for OpenCX — manage contacts, sessions, training, and more from Claude Desktop, Cursor, or any MCP client.",
+  "type": "module",
+  "bin": {
+    "opencx-mcp": "./dist/index.js"
+  },
+  "main": "./dist/index.js",
+  "files": [
+    "dist"
+  ],
+  "publishConfig": {
+    "access": "public"
+  },
+  "keywords": [
+    "mcp",
+    "opencx",
+    "model-context-protocol",
+    "ai",
+    "customer-support"
+  ],
+  "license": "MIT",
+  "engines": {
+    "node": ">=18.0.0"
+  },
+  "dependencies": {
+    "@modelcontextprotocol/sdk": "^1.27.0",
+    "zod": "^3.25.0"
+  },
+  "devDependencies": {
+    "@types/node": "^25.3.0",
+    "typescript": "^5.9.3"
+  },
+  "scripts": {
+    "build": "tsc",
+    "dev": "tsc --watch",
+    "start": "node dist/index.js"
+  }
+}