@open-mercato/core 0.10.1-develop.7941.1.2d89db94ca → 0.10.1-develop.7954.1.48da4a7d13

package/.turbo/turbo-build.log

@@ -1,4 +1,4 @@
-[build:core] found 6276 entry points
+[build:core] found 6277 entry points
 [build:core] built successfully
 [build:core:generated] found 271 entry points
 [build:core:generated] built successfully

package/dist/modules/warranty_claims/api/portal/claims/[id]/route.js

@@ -3,7 +3,9 @@ import { z } from "zod";
 import { createRequestContainer } from "@open-mercato/shared/lib/di/container";
 import { findWithDecryption } from "@open-mercato/shared/lib/encryption/find";
 import { resolveTranslations } from "@open-mercato/shared/lib/i18n/server";
+import { getTelemetryRuntime } from "@open-mercato/shared/lib/telemetry/runtime";
 import { WarrantyClaimLine } from "../../../../data/entities.js";
+import { loadWarrantyClaimDictionaryLabel } from "../../../../lib/dictionaries.js";
 import { loadPortalOwnedClaim } from "../../../../lib/portalClaimAccess.js";
 import { resolveLinkedCustomerAuth } from "../../../../lib/portalAuthGuard.js";
 const metadata = {
@@ -81,6 +83,23 @@ function serializeClaim(claim, lines) {
     lines: lines.map(serializeLine)
   };
 }
+async function loadRejectionReasonLabel(context, rejectionReasonCode) {
+  if (!rejectionReasonCode) return null;
+  try {
+    return await loadWarrantyClaimDictionaryLabel(
+      context.em.fork(),
+      { tenantId: context.tenantId, organizationId: context.organizationId },
+      "warranty-claim-rejection-reason",
+      rejectionReasonCode
+    );
+  } catch (error) {
+    getTelemetryRuntime()?.reportError(error, {
+      module: "warranty_claims",
+      code: "warranty_claims.portal_rejection_label_failed"
+    });
+    return null;
+  }
+}
 async function GET(req, ctx) {
   const contextOrResponse = await resolvePortalContext(req);
   if (contextOrResponse instanceof Response) return contextOrResponse;
@@ -110,7 +129,8 @@ async function GET(req, ctx) {
     { orderBy: { lineNo: "ASC" } },
     scope
   );
-  return NextResponse.json({ item: serializeClaim(claim, lines) });
+  const rejectionReasonLabel = await loadRejectionReasonLabel(context, claim.rejectionReasonCode);
+  return NextResponse.json({ item: { ...serializeClaim(claim, lines), rejectionReasonLabel } });
 }
 const lineSchema = z.object({
   id: z.string().uuid(),
@@ -143,6 +163,7 @@ const claimSchema = z.object({
   orderNumber: z.string().nullable(),
   reasonCode: z.string().nullable(),
   rejectionReasonCode: z.string().nullable(),
+  rejectionReasonLabel: z.string().nullable().optional(),
   resolutionSummary: z.string().nullable(),
   slaDueAt: z.string().nullable(),
   submittedAt: z.string().nullable(),

package/dist/modules/warranty_claims/api/portal/claims/[id]/route.js.map

@@ -1,7 +1,7 @@
 {
   "version": 3,
   "sources": ["../../../../../../../src/modules/warranty_claims/api/portal/claims/%5Bid%5D/route.ts"],
-  "sourcesContent": ["import { NextResponse } from 'next/server'\nimport { z } from 'zod'\nimport type { EntityManager } from '@mikro-orm/postgresql'\nimport { createRequestContainer } from '@open-mercato/shared/lib/di/container'\nimport { findWithDecryption } from '@open-mercato/shared/lib/encryption/find'\nimport { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'\nimport type { CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'\nimport type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'\nimport { WarrantyClaim, WarrantyClaimLine } from '../../../../data/entities'\nimport { loadPortalOwnedClaim } from '../../../../lib/portalClaimAccess'\nimport { resolveLinkedCustomerAuth } from '../../../../lib/portalAuthGuard'\n\nexport const metadata = {\n  GET: { requireAuth: false },\n}\n\ntype RouteParams = { id: string }\ntype RouteContext = { params: Promise<RouteParams> }\n\ntype PortalContext = {\n  auth: CustomerAuthContext\n  customerId: string\n  tenantId: string\n  organizationId: string\n  em: EntityManager\n}\n\nfunction toIso(value: Date | string | null | undefined): string | null {\n  if (!value) return null\n  if (value instanceof Date) return value.toISOString()\n  const date = new Date(value)\n  return Number.isNaN(date.getTime()) ? value : date.toISOString()\n}\n\nasync function resolveClaimId(ctx: RouteContext): Promise<string | null> {\n  try {\n    const params = await ctx.params\n    return typeof params.id === 'string' && params.id.trim().length ? params.id.trim() : null\n  } catch {\n    return null\n  }\n}\n\nasync function resolvePortalContext(req: Request): Promise<PortalContext | Response> {\n  const authOrResponse = await resolveLinkedCustomerAuth(req)\n  if (authOrResponse instanceof Response) return authOrResponse\n  const auth = authOrResponse\n  const container = await createRequestContainer()\n  const em = container.resolve('em') as EntityManager\n  return {\n    auth,\n    customerId: auth.customerEntityId,\n    tenantId: auth.tenantId,\n    organizationId: auth.orgId,\n    em,\n  }\n}\n\nfunction serializeLine(line: WarrantyClaimLine) {\n  return {\n    id: line.id,\n    lineNo: line.lineNo,\n    productId: line.productId ?? null,\n    sku: line.sku ?? null,\n    productName: line.productName ?? null,\n    orderLineId: line.orderLineId ?? null,\n    serialNumber: line.serialNumber ?? null,\n    faultCode: line.faultCode ?? null,\n    faultDescription: line.faultDescription ?? null,\n    qtyClaimed: line.qtyClaimed,\n    qtyApproved: line.qtyApproved ?? null,\n    disposition: line.disposition ?? null,\n    lineStatus: line.lineStatus,\n    creditAmount: line.creditAmount ?? null,\n    createdAt: toIso(line.createdAt),\n    updatedAt: toIso(line.updatedAt),\n  }\n}\n\nfunction serializeClaim(claim: WarrantyClaim, lines: WarrantyClaimLine[]) {\n  return {\n    id: claim.id,\n    claimNumber: claim.claimNumber,\n    claimType: claim.claimType,\n    status: claim.status,\n    channel: claim.channel,\n    priority: claim.priority,\n    customerId: claim.customerId ?? null,\n    customerName: claim.customerName ?? null,\n    orderId: claim.orderId ?? null,\n    orderNumber: claim.orderNumber ?? null,\n    reasonCode: claim.reasonCode ?? null,\n    rejectionReasonCode: claim.rejectionReasonCode ?? null,\n    resolutionSummary: claim.resolutionSummary ?? null,\n    slaDueAt: toIso(claim.slaDueAt),\n    submittedAt: toIso(claim.submittedAt),\n    resolvedAt: toIso(claim.resolvedAt),\n    closedAt: toIso(claim.closedAt),\n    createdAt: toIso(claim.createdAt),\n    updatedAt: toIso(claim.updatedAt),\n    lines: lines.map(serializeLine),\n  }\n}\n\nexport async function GET(req: Request, ctx: RouteContext) {\n  const contextOrResponse = await resolvePortalContext(req)\n  if (contextOrResponse instanceof Response) return contextOrResponse\n  const context = contextOrResponse\n  const { translate } = await resolveTranslations()\n  const claimId = await resolveClaimId(ctx)\n  if (!claimId) {\n    return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.notFound', 'Claim not found.') }, { status: 404 })\n  }\n  const scope = { tenantId: context.tenantId, organizationId: context.organizationId }\n  const claim = await loadPortalOwnedClaim(\n    context.em,\n    {\n      tenantId: context.tenantId,\n      organizationId: context.organizationId,\n      customerId: context.customerId,\n    },\n    claimId,\n  )\n  if (!claim) {\n    return NextResponse.json({ ok: false, error: translate('warranty_claims.errors.notFound', 'Claim not found.') }, { status: 404 })\n  }\n  const lines = await findWithDecryption(\n    context.em,\n    WarrantyClaimLine,\n    { claim: claim.id, tenantId: context.tenantId, organizationId: context.organizationId, deletedAt: null },\n    { orderBy: { lineNo: 'ASC' } },\n    scope,\n  )\n  return NextResponse.json({ item: serializeClaim(claim, lines) })\n}\n\nconst lineSchema = z.object({\n  id: z.string().uuid(),\n  lineNo: z.number().int(),\n  productId: z.string().uuid().nullable(),\n  sku: z.string().nullable(),\n  productName: z.string().nullable(),\n  orderLineId: z.string().uuid().nullable(),\n  serialNumber: z.string().nullable(),\n  faultCode: z.string().nullable(),\n  faultDescription: z.string().nullable(),\n  qtyClaimed: z.string(),\n  qtyApproved: z.string().nullable(),\n  disposition: z.string().nullable(),\n  lineStatus: z.string(),\n  creditAmount: z.string().nullable(),\n  createdAt: z.string().nullable(),\n  updatedAt: z.string().nullable(),\n})\n\nconst claimSchema = z.object({\n  id: z.string().uuid(),\n  claimNumber: z.string(),\n  claimType: z.string(),\n  status: z.string(),\n  channel: z.string(),\n  priority: z.string(),\n  customerId: z.string().uuid().nullable(),\n  customerName: z.string().nullable(),\n  orderId: z.string().uuid().nullable(),\n  orderNumber: z.string().nullable(),\n  reasonCode: z.string().nullable(),\n  rejectionReasonCode: z.string().nullable(),\n  resolutionSummary: z.string().nullable(),\n  slaDueAt: z.string().nullable(),\n  submittedAt: z.string().nullable(),\n  resolvedAt: z.string().nullable(),\n  closedAt: z.string().nullable(),\n  createdAt: z.string().nullable(),\n  updatedAt: z.string().nullable(),\n  lines: z.array(lineSchema),\n})\n\nexport const openApi: OpenApiRouteDoc = {\n  tag: 'Warranty Claims Portal',\n  summary: 'Customer portal warranty claim detail',\n  methods: {\n    GET: {\n      summary: 'Read one authenticated customer claim',\n      responses: [\n        {\n          status: 200,\n          description: 'Customer claim detail',\n          schema: z.object({ item: claimSchema }),\n        },\n      ],\n    },\n  },\n}\n"],
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+  "sourcesContent": ["import { NextResponse } from 'next/server'\nimport { z } from 'zod'\nimport type { EntityManager } from '@mikro-orm/postgresql'\nimport { createRequestContainer } from '@open-mercato/shared/lib/di/container'\nimport { findWithDecryption } from '@open-mercato/shared/lib/encryption/find'\nimport { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport type { CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'\nimport type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'\nimport { WarrantyClaim, WarrantyClaimLine } from '../../../../data/entities'\nimport { loadWarrantyClaimDictionaryLabel } from '../../../../lib/dictionaries'\nimport { loadPortalOwnedClaim } from '../../../../lib/portalClaimAccess'\nimport { resolveLinkedCustomerAuth } from '../../../../lib/portalAuthGuard'\n\nexport const metadata = {\n  GET: { requireAuth: false },\n}\n\ntype RouteParams = { id: string }\ntype RouteContext = { params: Promise<RouteParams> }\n\ntype PortalContext = {\n  auth: CustomerAuthContext\n  customerId: string\n  tenantId: string\n  organizationId: string\n  em: EntityManager\n}\n\nfunction toIso(value: Date | string | null | undefined): string | null {\n  if (!value) return null\n  if (value instanceof Date) return value.toISOString()\n  const date = new Date(value)\n  return Number.isNaN(date.getTime()) ? value : date.toISOString()\n}\n\nasync function resolveClaimId(ctx: RouteContext): Promise<string | null> {\n  try {\n    const params = await ctx.params\n    return typeof params.id === 'string' && params.id.trim().length ? params.id.trim() : null\n  } catch {\n    return null\n  }\n}\n\nasync function resolvePortalContext(req: Request): Promise<PortalContext | Response> {\n  const authOrResponse = await resolveLinkedCustomerAuth(req)\n  if (authOrResponse instanceof Response) return authOrResponse\n  const auth = authOrResponse\n  const container = await createRequestContainer()\n  const em = container.resolve('em') as EntityManager\n  return {\n    auth,\n    customerId: auth.customerEntityId,\n    tenantId: auth.tenantId,\n    organizationId: auth.orgId,\n    em,\n  }\n}\n\nfunction serializeLine(line: WarrantyClaimLine) {\n  return {\n    id: line.id,\n    lineNo: line.lineNo,\n    productId: line.productId ?? null,\n    sku: line.sku ?? null,\n    productName: line.productName ?? null,\n    orderLineId: line.orderLineId ?? null,\n    serialNumber: line.serialNumber ?? null,\n    faultCode: line.faultCode ?? null,\n    faultDescription: line.faultDescription ?? null,\n    qtyClaimed: line.qtyClaimed,\n    qtyApproved: line.qtyApproved ?? null,\n    disposition: line.disposition ?? null,\n    lineStatus: line.lineStatus,\n    creditAmount: line.creditAmount ?? null,\n    createdAt: toIso(line.createdAt),\n    updatedAt: toIso(line.updatedAt),\n  }\n}\n\nfunction serializeClaim(claim: WarrantyClaim, lines: WarrantyClaimLine[]) {\n  return {\n    id: claim.id,\n    claimNumber: claim.claimNumber,\n    claimType: claim.claimType,\n    status: claim.status,\n    channel: claim.channel,\n    priority: claim.priority,\n    customerId: claim.customerId ?? null,\n    customerName: claim.customerName ?? null,\n    orderId: claim.orderId ?? null,\n    orderNumber: claim.orderNumber ?? null,\n    reasonCode: claim.reasonCode ?? null,\n    rejectionReasonCode: claim.rejectionReasonCode ?? 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package/dist/modules/warranty_claims/frontend/[orgSlug]/portal/claims/[id]/page.js

@@ -100,7 +100,7 @@ function bannerMessage(claim, t) {
     case "closed":
       return claim.resolutionSummary ?? t("warranty_claims.portal.tracker.banner.resolved");
     case "rejected": {
-      const reason = claim.rejectionReasonCode ? localizeDictionaryLabel(t, "rejection", claim.rejectionReasonCode, claim.rejectionReasonCode) : null;
+      const reason = claim.rejectionReasonCode ? localizeDictionaryLabel(t, "rejection", claim.rejectionReasonCode, claim.rejectionReasonLabel || claim.rejectionReasonCode) : null;
       const base = t("warranty_claims.portal.detail.terminal.rejected");
       const parts = [base, reason, claim.resolutionSummary].filter((part) => Boolean(part));
       return parts.join(" ");

package/dist/modules/warranty_claims/frontend/[orgSlug]/portal/claims/[id]/page.js.map

@@ -1,7 +1,7 @@
 {
   "version": 3,
   "sources": ["../../../../../../../../src/modules/warranty_claims/frontend/%5BorgSlug%5D/portal/claims/%5Bid%5D/page.tsx"],
-  "sourcesContent": ["\"use client\"\n\nimport * as React from 'react'\nimport Link from 'next/link'\nimport { ArrowLeft, Check, CircleAlert, Info, Paperclip, RefreshCw, ShieldCheck, Trash2, TriangleAlert } from 'lucide-react'\nimport { replaceWithPageReload } from '@open-mercato/core/modules/portal/lib/navigation'\nimport { useLocale, useT, type TranslateFn } from '@open-mercato/shared/lib/i18n/context'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { localizeDictionaryLabel } from '@open-mercato/core/modules/warranty_claims/lib/dictionaryLabels'\nimport { formatQuantity } from '@open-mercato/core/modules/warranty_claims/lib/quantity'\nimport {\n  ATTACHMENT_ACCEPT_TYPES,\n  validateAttachmentFile,\n} from '@open-mercato/core/modules/warranty_claims/lib/portalAttachmentValidation'\nimport { Button } from '@open-mercato/ui/primitives/button'\nimport {\n  Dialog,\n  DialogContent,\n  DialogDescription,\n  DialogFooter,\n  DialogHeader,\n  DialogTitle,\n} from '@open-mercato/ui/primitives/dialog'\nimport { Textarea } from '@open-mercato/ui/primitives/textarea'\nimport { Spinner } from '@open-mercato/ui/primitives/spinner'\nimport { ErrorMessage, LoadingMessage } from '@open-mercato/ui/backend/detail'\nimport { flash } from '@open-mercato/ui/backend/FlashMessages'\nimport { useConfirmDialog } from '@open-mercato/ui/backend/confirm-dialog'\nimport { useGuardedMutation } from '@open-mercato/ui/backend/injection/useGuardedMutation'\nimport { apiCall, withScopedApiRequestHeaders } from '@open-mercato/ui/backend/utils/apiCall'\nimport { buildOptimisticLockHeader } from '@open-mercato/ui/backend/utils/optimisticLock'\nimport { usePortalContext } from '@open-mercato/ui/portal/PortalContext'\nimport { PortalEmptyState } from '@open-mercato/ui/portal/components/PortalEmptyState'\nimport { usePortalAppEvent } from '@open-mercato/ui/portal/hooks/usePortalAppEvent'\n\ntype Props = { params: { orgSlug: string; id: string } }\n\ntype PortalClaimLine = {\n  id: string\n  lineNo: number\n  sku: string | null\n  productName: string | null\n  serialNumber: string | null\n  faultCode: string | null\n  faultDescription: string | null\n  qtyClaimed: string\n  qtyApproved: string | null\n  lineStatus: string\n  disposition: string | null\n  creditAmount: string | null\n}\n\ntype PortalClaim = {\n  id: string\n  claimNumber: string\n  claimType: string\n  status: string\n  priority: string\n  orderId: string | null\n  orderNumber: string | null\n  reasonCode: string | null\n  rejectionReasonCode: string | null\n  resolutionSummary: string | null\n  submittedAt: string | null\n  resolvedAt: string | null\n  closedAt: string | null\n  createdAt: string | null\n  updatedAt: string | null\n  lines: PortalClaimLine[]\n}\n\ntype PortalClaimEvent = {\n  id: string\n  kind: string\n  body: string | null\n  payload: Record<string, unknown> | null\n  actorCustomerId: string | null\n  createdAt: string | null\n}\n\ntype PortalAttachment = {\n  id: string\n  url: string\n  downloadUrl: string\n  fileName: string\n  fileSize: number\n  mimeType: string | null\n  thumbnailUrl: string\n  createdAt: string | null\n}\n\ntype ClaimResponse = { item: PortalClaim }\ntype EventResponse = { items: PortalClaimEvent[] }\ntype AttachmentResponse = { items: PortalAttachment[] }\ntype MutationOkResponse = { ok: boolean; error?: string }\ntype UploadResponse = MutationOkResponse & { item?: PortalAttachment }\ntype ClaimActionResponse = MutationOkResponse & { claimId?: string; status?: string }\ntype PortalOption = { value: string; label: string }\ntype PortalOptionsResponse = { ok: boolean; result?: { reasons: PortalOption[] } }\n\ntype PortalClaimAction = 'submit' | 'withdraw'\n\ntype TrackerStepState = 'complete' | 'current' | 'pending'\n\ntype TrackerStep = {\n  id: string\n  title: string\n  description: string\n  state: TrackerStepState\n  dateLabel: string | null\n}\n\ntype BannerTone = 'info' | 'success' | 'warning' | 'error'\n\ntype ActivityEntry = {\n  id: string\n  title: string\n  description: string\n  createdAt: string | null\n  href?: string\n  attachment?: PortalAttachment\n}\n\nconst TRACKER_STEP_KEYS = ['received', 'review', 'decision', 'return', 'resolved'] as const\n\nconst STATUS_STEP_INDEX: Record<string, number> = {\n  draft: 0,\n  submitted: 1,\n  in_review: 1,\n  info_requested: 1,\n  rejected: 2,\n  cancelled: 2,\n  approved: 3,\n  awaiting_return: 3,\n  received: 4,\n  inspecting: 4,\n  resolved: 5,\n  closed: 5,\n}\n\nconst LINE_STATUS_DOT_CLASSES: Record<string, string> = {\n  pending: 'bg-status-neutral-icon',\n  approved: 'bg-status-success-icon',\n  rejected: 'bg-status-error-icon',\n  received: 'bg-status-info-icon',\n  inspected: 'bg-status-info-icon',\n  resolved: 'bg-status-success-icon',\n}\n\nconst BANNER_TONE_CLASSES: Record<BannerTone, { wrapper: string; text: string; icon: string }> = {\n  info: {\n    wrapper: 'bg-status-info-bg',\n    text: 'text-status-info-text',\n    icon: 'text-status-info-icon',\n  },\n  success: {\n    wrapper: 'bg-status-success-bg',\n    text: 'text-status-success-text',\n    icon: 'text-status-success-icon',\n  },\n  warning: {\n    wrapper: 'bg-status-warning-bg',\n    text: 'text-status-warning-text',\n    icon: 'text-status-warning-icon',\n  },\n  error: {\n    wrapper: 'bg-status-error-bg',\n    text: 'text-status-error-text',\n    icon: 'text-status-error-icon',\n  },\n}\n\nfunction bannerTone(status: string): BannerTone {\n  if (status === 'rejected' || status === 'cancelled') return 'error'\n  if (status === 'info_requested') return 'warning'\n  if (status === 'approved' || status === 'resolved' || status === 'closed') return 'success'\n  return 'info'\n}\n\nfunction bannerMessage(claim: PortalClaim, t: TranslateFn): string {\n  switch (claim.status) {\n    case 'draft':\n      return t('warranty_claims.portal.tracker.banner.draft')\n    case 'info_requested':\n      return t('warranty_claims.portal.tracker.banner.infoRequested')\n    case 'approved':\n      return t('warranty_claims.portal.tracker.banner.approved')\n    case 'awaiting_return':\n      return t('warranty_claims.portal.tracker.banner.awaitingReturn')\n    case 'received':\n    case 'inspecting':\n      return t('warranty_claims.portal.tracker.banner.goodsFlow')\n    case 'resolved':\n    case 'closed':\n      return claim.resolutionSummary ?? t('warranty_claims.portal.tracker.banner.resolved')\n    case 'rejected': {\n      const reason = claim.rejectionReasonCode\n        ? localizeDictionaryLabel(t, 'rejection', claim.rejectionReasonCode, claim.rejectionReasonCode)\n        : null\n      const base = t('warranty_claims.portal.detail.terminal.rejected')\n      const parts = [base, reason, claim.resolutionSummary].filter((part): part is string => Boolean(part))\n      return parts.join(' ')\n    }\n    case 'cancelled':\n      return t('warranty_claims.portal.detail.terminal.cancelled')\n    default:\n      return t('warranty_claims.portal.tracker.banner.review')\n  }\n}\n\nfunction formatShortDate(value: string | null, locale: string): string | null {\n  if (!value) return null\n  const date = new Date(value)\n  if (Number.isNaN(date.getTime())) return null\n  return date.toLocaleDateString(locale || undefined, { month: 'short', day: 'numeric' })\n}\n\nfunction formatLongDate(value: string | null, locale: string): string | null {\n  if (!value) return null\n  const date = new Date(value)\n  if (Number.isNaN(date.getTime())) return null\n  return date.toLocaleDateString(locale || undefined, { year: 'numeric', month: 'short', day: 'numeric' })\n}\n\nfunction buildTrackerSteps(claim: PortalClaim, t: TranslateFn, locale: string): TrackerStep[] {\n  const currentIndex = STATUS_STEP_INDEX[claim.status] ?? 1\n  const terminalComplete = claim.status === 'resolved' || claim.status === 'closed'\n  return TRACKER_STEP_KEYS.map((key, index) => {\n    const state: TrackerStepState = index < currentIndex || (terminalComplete && index === currentIndex)\n      ? 'complete'\n      : index === currentIndex\n        ? 'current'\n        : 'pending'\n    let dateLabel: string | null = null\n    if (index === 0 && state === 'complete') dateLabel = formatShortDate(claim.submittedAt, locale)\n    if (index === TRACKER_STEP_KEYS.length - 1 && state === 'complete') {\n      dateLabel = formatShortDate(\n        claim.status === 'closed'\n          ? claim.closedAt ?? claim.resolvedAt\n          : claim.resolvedAt ?? claim.closedAt,\n        locale,\n      )\n    }\n    if (state === 'current') dateLabel = t('warranty_claims.portal.tracker.step.now')\n    return {\n      id: key,\n      title: t(`warranty_claims.portal.tracker.step.${key}.title`),\n      description: t(`warranty_claims.portal.tracker.step.${key}.description`),\n      state,\n      dateLabel,\n    }\n  })\n}\n\nfunction buildClaimTitle(claim: PortalClaim, reasonOptions: PortalOption[], t: TranslateFn): string {\n  const typeLabel = t(`warranty_claims.claimType.${claim.claimType}`)\n  if (claim.reasonCode) {\n    const reasonCode = claim.reasonCode\n    const dictionaryLabel = reasonOptions.find((option) => option.value === reasonCode)?.label ?? reasonCode\n    const reasonLabel = localizeDictionaryLabel(t, 'reason', reasonCode, dictionaryLabel)\n    return t('warranty_claims.portal.tracker.titleWithReason', { reason: reasonLabel, type: typeLabel })\n  }\n  return t('warranty_claims.portal.tracker.titleFallback', { type: typeLabel })\n}\n\nfunction buildClaimSubtitle(claim: PortalClaim, t: TranslateFn, locale: string): string {\n  if (claim.status === 'draft') {\n    const created = formatLongDate(claim.createdAt, locale)\n    return created\n      ? t('warranty_claims.portal.tracker.draftCreated', { date: created })\n      : t('warranty_claims.portal.detail.notSubmitted')\n  }\n  const submitted = formatLongDate(claim.submittedAt, locale) ?? formatLongDate(claim.createdAt, locale)\n  if (!submitted) return t('warranty_claims.portal.value.notAvailable')\n  if (claim.orderNumber) {\n    return t('warranty_claims.portal.tracker.submittedFromOrder', { date: submitted, order: claim.orderNumber })\n  }\n  return t('warranty_claims.portal.tracker.submittedOn', { date: submitted })\n}\n\nfunction formatEventBody(event: PortalClaimEvent, t: TranslateFn): string {\n  if (event.body) return event.body\n  const payload = event.payload\n  const from = typeof payload?.from === 'string' ? payload.from : null\n  const to = typeof payload?.to === 'string' ? payload.to : null\n  if (from && to) {\n    return t('warranty_claims.portal.event.transition', {\n      from: t(`warranty_claims.status.${from}`),\n      to: t(`warranty_claims.status.${to}`),\n    })\n  }\n  return t('warranty_claims.portal.event.noDetails')\n}\n\nfunction eventTitle(event: PortalClaimEvent, t: TranslateFn): string {\n  if (event.kind === 'comment') {\n    return event.actorCustomerId\n      ? t('warranty_claims.portal.tracker.event.youReplied')\n      : t('warranty_claims.portal.tracker.event.teamReplied')\n  }\n  return t(`warranty_claims.portal.event.${event.kind}`)\n}\n\nfunction buildActivityEntries(\n  events: PortalClaimEvent[],\n  attachments: PortalAttachment[],\n  t: TranslateFn,\n): ActivityEntry[] {\n  const eventEntries: ActivityEntry[] = events.map((event) => ({\n    id: `event-${event.id}`,\n    title: eventTitle(event, t),\n    description: formatEventBody(event, t),\n    createdAt: event.createdAt,\n  }))\n  const attachmentEntries: ActivityEntry[] = attachments.map((attachment) => ({\n    id: `attachment-${attachment.id}`,\n    title: t('warranty_claims.portal.tracker.event.attachmentAdded'),\n    description: attachment.fileName,\n    createdAt: attachment.createdAt,\n    href: attachment.downloadUrl,\n    attachment,\n  }))\n  return [...eventEntries, ...attachmentEntries].sort((left, right) => {\n    const leftTime = left.createdAt ? new Date(left.createdAt).getTime() : 0\n    const rightTime = right.createdAt ? new Date(right.createdAt).getTime() : 0\n    return rightTime - leftTime\n  })\n}\n\nconst DETAIL_MUTATION_CONTEXT_ID = 'warranty_claims.portal.claim.detail'\n\nconst SECTION_CLASS = 'flex w-full flex-col gap-3 border-t border-border px-6 pb-6 pt-5'\nconst SECTION_HEADING_CLASS = 'text-sm font-semibold text-foreground'\nconst DARK_BUTTON_CLASS = 'rounded-md px-3 py-2 text-sm font-medium'\n\nexport default function WarrantyClaimPortalDetailPage({ params }: Props) {\n  const t = useT()\n  const locale = useLocale()\n  const { auth } = usePortalContext()\n  const { user, loading } = auth\n  const guardedMutation = useGuardedMutation<Record<string, unknown>>({\n    contextId: DETAIL_MUTATION_CONTEXT_ID,\n    blockedMessage: t('warranty_claims.portal.detail.blocked'),\n  })\n  const { confirm, ConfirmDialogElement } = useConfirmDialog()\n  const [claim, setClaim] = React.useState<PortalClaim | null>(null)\n  const [events, setEvents] = React.useState<PortalClaimEvent[]>([])\n  const [attachments, setAttachments] = React.useState<PortalAttachment[]>([])\n  const [reasonOptions, setReasonOptions] = React.useState<PortalOption[]>([])\n  const [isLoading, setIsLoading] = React.useState(true)\n  const [error, setError] = React.useState<string | null>(null)\n  const [notFound, setNotFound] = React.useState(false)\n  const [comment, setComment] = React.useState('')\n  const [commentSubmitting, setCommentSubmitting] = React.useState(false)\n  const [fileInputKey, setFileInputKey] = React.useState(0)\n  const [uploading, setUploading] = React.useState(false)\n  const [attachmentMutationId, setAttachmentMutationId] = React.useState<string | null>(null)\n  const [claimAction, setClaimAction] = React.useState<PortalClaimAction | null>(null)\n  const [actionSubmitting, setActionSubmitting] = React.useState(false)\n  const replacementInputRef = React.useRef<HTMLInputElement | null>(null)\n  const replacementTargetRef = React.useRef<PortalAttachment | null>(null)\n  const claimRequestSequenceRef = React.useRef(0)\n  const eventsRequestSequenceRef = React.useRef(0)\n\n  // Leaving an authenticated page for the login page crosses the public/authenticated\n  // boundary, so it must be a full page load \u2014 see `replaceWithPageReload`.\n  React.useEffect(() => {\n    if (!loading && !user) {\n      replaceWithPageReload(`/${params.orgSlug}/portal/login`)\n    }\n  }, [loading, user, params.orgSlug])\n\n  const refreshEvents = React.useCallback(async (claimId: string) => {\n    const requestSequence = ++eventsRequestSequenceRef.current\n    const result = await apiCall<EventResponse>(`/api/warranty_claims/portal/events?claimId=${encodeURIComponent(claimId)}`)\n    if (requestSequence === eventsRequestSequenceRef.current && result.ok && result.result) {\n      setEvents(result.result.items)\n    }\n  }, [])\n\n  const refreshAttachments = React.useCallback(async (claimId: string) => {\n    const result = await apiCall<AttachmentResponse>(`/api/warranty_claims/portal/attachments?claimId=${encodeURIComponent(claimId)}`)\n    if (result.ok && result.result) setAttachments(result.result.items)\n  }, [])\n\n  const loadClaim = React.useCallback(async (showLoading = true) => {\n    const requestSequence = ++claimRequestSequenceRef.current\n    if (showLoading) setIsLoading(true)\n    setError(null)\n    setNotFound(false)\n    try {\n      const detail = await apiCall<ClaimResponse>(`/api/warranty_claims/portal/claims/${encodeURIComponent(params.id)}`)\n      if (requestSequence !== claimRequestSequenceRef.current) return\n      if (detail.status === 404) {\n        setClaim(null)\n        setNotFound(true)\n        return\n      }\n      if (!detail.ok || !detail.result) {\n        setError(t('warranty_claims.portal.detail.loadError'))\n        return\n      }\n      setClaim(detail.result.item)\n      await Promise.all([\n        refreshEvents(detail.result.item.id),\n        refreshAttachments(detail.result.item.id),\n      ])\n    } catch {\n      if (requestSequence === claimRequestSequenceRef.current) {\n        setError(t('warranty_claims.portal.detail.loadError'))\n      }\n    } finally {\n      if (requestSequence === claimRequestSequenceRef.current) setIsLoading(false)\n    }\n  }, [params.id, refreshAttachments, refreshEvents, t])\n\n  React.useEffect(() => {\n    if (user) void loadClaim()\n  }, [loadClaim, user])\n\n  usePortalAppEvent('warranty_claims.claim.portal_status_changed', (event) => {\n    if (!user || event.payload.claimId !== params.id) return\n    void loadClaim(false)\n  })\n\n  usePortalAppEvent('warranty_claims.claim.comment_added', (event) => {\n    if (!user || event.payload.claimId !== params.id) return\n    void refreshEvents(params.id).catch((error) => {\n      getTelemetryRuntime()?.reportError(error, {\n        module: 'warranty_claims',\n        code: 'warranty_claims.portal_timeline_refresh_failed',\n        attributes: { claimId: params.id },\n      })\n      setError(t('warranty_claims.portal.detail.loadError'))\n    })\n  })\n\n  React.useEffect(() => {\n    if (!user) return\n    let cancelled = false\n    apiCall<PortalOptionsResponse>('/api/warranty_claims/portal/options')\n      .then((result) => {\n        if (cancelled) return\n        setReasonOptions(result.result?.ok ? result.result.result?.reasons ?? [] : [])\n      })\n      .catch(() => {})\n    return () => {\n      cancelled = true\n    }\n  }, [user])\n\n  const submitComment = React.useCallback(async () => {\n    if (!claim || commentSubmitting) return\n    const body = comment.trim()\n    if (!body) return\n    setCommentSubmitting(true)\n    setError(null)\n    try {\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<MutationOkResponse>('/api/warranty_claims/portal/events', {\n          method: 'POST',\n          headers: { 'Content-Type': 'application/json' },\n          credentials: 'include',\n          body: JSON.stringify({ claimId: claim.id, body }),\n        }),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'warranty_claims.claim_event',\n          operation: 'portal_comment',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'warranty_claims.claim_event',\n          resourceId: claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, body },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(t('warranty_claims.portal.detail.commentError'))\n        return\n      }\n      setComment('')\n      flash(t('warranty_claims.portal.detail.commentSuccess'), 'success')\n      await refreshEvents(claim.id)\n    } catch {\n      setError(t('warranty_claims.portal.detail.commentError'))\n    } finally {\n      setCommentSubmitting(false)\n    }\n  }, [claim, comment, commentSubmitting, guardedMutation, refreshEvents, t])\n\n  const uploadAttachment = React.useCallback(async (file: File, replacementTarget?: PortalAttachment) => {\n    if (!claim || uploading) return\n    const validationError = await validateAttachmentFile(file, t)\n    if (validationError) {\n      setError(validationError)\n      flash(validationError, 'error')\n      return\n    }\n    setUploading(true)\n    setAttachmentMutationId(replacementTarget?.id ?? 'new')\n    setError(null)\n    try {\n      const form = new FormData()\n      form.set('claimId', claim.id)\n      form.set('file', file)\n      if (replacementTarget) form.set('attachmentId', replacementTarget.id)\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<UploadResponse>('/api/warranty_claims/portal/attachments', {\n          method: replacementTarget ? 'PUT' : 'POST',\n          credentials: 'include',\n          body: form,\n        }),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'attachments.attachment',\n          operation: replacementTarget ? 'portal_attachment_replace' : 'portal_attachment_upload',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'attachments.attachment',\n          resourceId: replacementTarget?.id ?? claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: {\n          claimId: claim.id,\n          attachmentId: replacementTarget?.id,\n          fileName: file.name,\n          fileSize: file.size,\n        },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(replacementTarget\n          ? t('warranty_claims.portal.detail.attachmentReplaceError', 'Attachment replacement failed.')\n          : t('warranty_claims.portal.detail.attachmentError'))\n        return\n      }\n      flash(\n        replacementTarget\n          ? t('warranty_claims.portal.detail.attachmentReplaceSuccess', 'Attachment replaced.')\n          : t('warranty_claims.portal.detail.attachmentSuccess'),\n        'success',\n      )\n      await refreshAttachments(claim.id)\n    } catch {\n      setError(replacementTarget\n        ? t('warranty_claims.portal.detail.attachmentReplaceError', 'Attachment replacement failed.')\n        : t('warranty_claims.portal.detail.attachmentError'))\n    } finally {\n      setUploading(false)\n      setAttachmentMutationId(null)\n      setFileInputKey((current) => current + 1)\n    }\n  }, [claim, guardedMutation, refreshAttachments, t, uploading])\n\n  const deleteAttachment = React.useCallback(async (attachment: PortalAttachment) => {\n    if (!claim || uploading) return\n    const confirmed = await confirm({\n      title: t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment'),\n      text: t(\n        'warranty_claims.portal.detail.attachmentDeleteConfirm',\n        'Delete \"{name}\"? This action cannot be undone.',\n        { name: attachment.fileName },\n      ),\n      confirmText: t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment'),\n      cancelText: t('warranty_claims.portal.detail.dialogCancel', 'Cancel'),\n      variant: 'destructive',\n    })\n    if (!confirmed) return\n    setUploading(true)\n    setAttachmentMutationId(attachment.id)\n    setError(null)\n    try {\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<MutationOkResponse>(\n          `/api/warranty_claims/portal/attachments?attachmentId=${encodeURIComponent(attachment.id)}`,\n          { method: 'DELETE', credentials: 'include' },\n        ),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'attachments.attachment',\n          operation: 'portal_attachment_delete',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'attachments.attachment',\n          resourceId: attachment.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, attachmentId: attachment.id },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(t('warranty_claims.portal.detail.attachmentDeleteError', 'Attachment deletion failed.'))\n        return\n      }\n      flash(t('warranty_claims.portal.detail.attachmentDeleteSuccess', 'Attachment deleted.'), 'success')\n      await refreshAttachments(claim.id)\n    } catch {\n      setError(t('warranty_claims.portal.detail.attachmentDeleteError', 'Attachment deletion failed.'))\n    } finally {\n      setUploading(false)\n      setAttachmentMutationId(null)\n    }\n  }, [claim, confirm, guardedMutation, refreshAttachments, t, uploading])\n\n  const requestAttachmentReplacement = React.useCallback((attachment: PortalAttachment) => {\n    if (uploading) return\n    replacementTargetRef.current = attachment\n    replacementInputRef.current?.click()\n  }, [uploading])\n\n  const runClaimAction = React.useCallback(async (action: PortalClaimAction) => {\n    if (!claim || actionSubmitting) return\n    setActionSubmitting(true)\n    setError(null)\n    try {\n      const endpoint = `/api/warranty_claims/portal/claims/${encodeURIComponent(claim.id)}/${action}`\n      const result = await guardedMutation.runMutation({\n        operation: () => withScopedApiRequestHeaders(\n          buildOptimisticLockHeader(claim.updatedAt),\n          () => apiCall<ClaimActionResponse>(endpoint, {\n            method: 'POST',\n            headers: { 'Content-Type': 'application/json' },\n            credentials: 'include',\n            body: JSON.stringify({}),\n          }),\n        ),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'warranty_claims.claim',\n          operation: action === 'submit' ? 'portal_submit' : 'portal_withdraw',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'warranty_claims.claim',\n          resourceId: claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, action },\n      })\n      if (!result.ok || !result.result?.ok) {\n        const message = result.status === 409\n          ? t('warranty_claims.portal.detail.actionConflict', 'This claim changed in the meantime. It has been reloaded \u2014 please try again.')\n          : action === 'submit'\n            ? t('warranty_claims.portal.detail.submitError', 'The claim could not be submitted.')\n            : t('warranty_claims.portal.detail.withdrawError', 'The claim could not be withdrawn.')\n        setError(message)\n        flash(message, 'error')\n        if (result.status === 409) {\n          setClaimAction(null)\n          await loadClaim()\n        }\n        return\n      }\n      setClaimAction(null)\n      flash(\n        action === 'submit'\n          ? t('warranty_claims.portal.detail.submitSuccess', 'Your claim has been submitted.')\n          : t('warranty_claims.portal.detail.withdrawSuccess', 'Your claim has been withdrawn.'),\n        'success',\n      )\n      await loadClaim()\n    } catch {\n      const message = action === 'submit'\n        ? t('warranty_claims.portal.detail.submitError', 'The claim could not be submitted.')\n        : t('warranty_claims.portal.detail.withdrawError', 'The claim could not be withdrawn.')\n      setError(message)\n      flash(message, 'error')\n    } finally {\n      setActionSubmitting(false)\n    }\n  }, [actionSubmitting, claim, guardedMutation, loadClaim, t])\n\n  const handleSelectedFileChange = React.useCallback((event: React.ChangeEvent<HTMLInputElement>) => {\n    const file = event.target.files?.[0] ?? null\n    if (!file) return\n    void uploadAttachment(file)\n  }, [uploadAttachment])\n\n  const handleReplacementFileChange = React.useCallback((event: React.ChangeEvent<HTMLInputElement>) => {\n    const replacementTarget = replacementTargetRef.current\n    replacementTargetRef.current = null\n    const file = event.target.files?.[0] ?? null\n    event.target.value = ''\n    if (!replacementTarget || !file) return\n    void uploadAttachment(file, replacementTarget)\n  }, [uploadAttachment])\n\n  const handleCommentSubmit = React.useCallback((event: React.FormEvent<HTMLFormElement>) => {\n    event.preventDefault()\n    void submitComment()\n  }, [submitComment])\n\n  const handleCommentKeyDown = React.useCallback((event: React.KeyboardEvent<HTMLTextAreaElement>) => {\n    if ((event.metaKey || event.ctrlKey) && event.key === 'Enter') {\n      event.preventDefault()\n      void submitComment()\n      return\n    }\n    if (event.key === 'Escape') {\n      event.preventDefault()\n      setComment('')\n    }\n  }, [submitComment])\n\n  if (loading) {\n    return <div className=\"flex items-center justify-center py-20\"><Spinner /></div>\n  }\n\n  if (!user) return null\n\n  if (isLoading) {\n    return <LoadingMessage label={t('warranty_claims.portal.detail.loading')} />\n  }\n\n  if (notFound) {\n    return (\n      <PortalEmptyState\n        icon={<ShieldCheck className=\"size-5\" />}\n        title={t('warranty_claims.portal.detail.notFoundTitle')}\n        description={t('warranty_claims.portal.detail.notFoundDescription')}\n        action={\n          <Button asChild>\n            <Link href={`/${params.orgSlug}/portal/claims`}>\n              <ArrowLeft className=\"size-4\" aria-hidden=\"true\" />\n              {t('warranty_claims.portal.detail.back')}\n            </Link>\n          </Button>\n        }\n      />\n    )\n  }\n\n  if (!claim) {\n    return <ErrorMessage label={error ?? t('warranty_claims.portal.detail.loadError')} />\n  }\n\n  const trackerSteps = buildTrackerSteps(claim, t, locale)\n  const isDraft = claim.status === 'draft'\n  const canWithdraw = claim.status === 'draft' || claim.status === 'submitted'\n  const tone = bannerTone(claim.status)\n  const toneClasses = BANNER_TONE_CLASSES[tone]\n  const BannerIcon = tone === 'error' ? CircleAlert : tone === 'warning' ? TriangleAlert : Info\n  const activityEntries = buildActivityEntries(events, attachments, t)\n\n  return (\n    <div className=\"mx-auto flex w-full max-w-3xl flex-col gap-4\">\n      <Link\n        href={`/${params.orgSlug}/portal/claims`}\n        className=\"text-sm font-medium text-muted-foreground transition-colors hover:text-foreground\"\n      >\n        {'\u2190'}  {t('warranty_claims.portal.listTitle')}\n      </Link>\n\n      {error ? <ErrorMessage label={error} /> : null}\n\n      <div className=\"w-full overflow-hidden rounded-lg border border-border bg-card\">\n        <div className=\"flex w-full flex-col gap-3 px-6 pb-5 pt-6\">\n          <div className=\"flex w-full items-center gap-2\">\n            <div className=\"flex items-center gap-2 rounded-sm border border-border bg-background px-3 py-1\">\n              <span className=\"text-xs font-medium text-muted-foreground\">\n                {t(`warranty_claims.claimType.${claim.claimType}`)}\n              </span>\n              <span className=\"text-sm font-semibold text-foreground\">\n                {claim.claimNumber}\n              </span>\n            </div>\n            <div className=\"min-w-px flex-1\" />\n            {isDraft ? (\n              <Button\n                type=\"button\"\n                size=\"sm\"\n                className={DARK_BUTTON_CLASS}\n                onClick={() => setClaimAction('submit')}\n                disabled={actionSubmitting}\n              >\n                {t('warranty_claims.portal.submit')}\n              </Button>\n            ) : null}\n            {canWithdraw ? (\n              <Button\n                type=\"button\"\n                size=\"sm\"\n                variant=\"destructive\"\n                className=\"rounded-md px-3 py-2 text-sm font-medium\"\n                onClick={() => setClaimAction('withdraw')}\n                disabled={actionSubmitting}\n              >\n                {t('warranty_claims.portal.detail.withdraw', 'Withdraw claim')}\n              </Button>\n            ) : null}\n          </div>\n          <h1 className=\"text-xl font-bold text-foreground\">\n            {buildClaimTitle(claim, reasonOptions, t)}\n          </h1>\n          <p className=\"text-sm text-muted-foreground\">\n            {buildClaimSubtitle(claim, t, locale)}\n          </p>\n        </div>\n\n        <div className=\"w-full px-6 pb-6\">\n          <div className={`flex w-full items-start gap-3 rounded-lg px-4 py-3 ${toneClasses.wrapper}`}>\n            <BannerIcon className={`mt-px size-4 shrink-0 ${toneClasses.icon}`} aria-hidden=\"true\" />\n            <p className={`min-w-px flex-1 text-sm ${toneClasses.text}`}>\n              {bannerMessage(claim, t)}\n            </p>\n          </div>\n        </div>\n\n        <div className=\"flex w-full flex-col px-6 pb-6\">\n          {trackerSteps.map((step, index) => (\n            <div key={step.id} className=\"flex w-full items-stretch gap-4\">\n              <div className=\"flex flex-col items-center\">\n                {step.state === 'complete' ? (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full bg-status-success-icon\">\n                    <Check className=\"size-3 text-status-success-bg\" strokeWidth={2.5} aria-hidden=\"true\" />\n                  </span>\n                ) : step.state === 'current' ? (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full bg-primary text-xs font-semibold text-primary-foreground\">\n                    {index + 1}\n                  </span>\n                ) : (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full border border-border text-xs font-semibold text-muted-foreground\">\n                    {index + 1}\n                  </span>\n                )}\n                {index < trackerSteps.length - 1 ? (\n                  <span\n                    className={`min-h-2 w-px flex-1 ${step.state === 'complete' ? 'bg-status-success-icon' : 'bg-border'}`}\n                  />\n                ) : null}\n              </div>\n              <div className=\"flex min-w-px flex-1 flex-col gap-1 pb-4\">\n                <div className=\"flex w-full items-center gap-2\">\n                  <p\n                    className={\n                      step.state === 'pending'\n                        ? 'text-sm font-medium text-muted-foreground'\n                        : 'text-sm font-semibold text-foreground'\n                    }\n                  >\n                    {step.title}\n                  </p>\n                  <div className=\"min-w-px flex-1\" />\n                  {step.dateLabel ? (\n                    <p className=\"text-xs text-muted-foreground\">{step.dateLabel}</p>\n                  ) : null}\n                </div>\n                <p className=\"w-full text-xs text-muted-foreground\">{step.description}</p>\n              </div>\n            </div>\n          ))}\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.items')}</p>\n          {claim.lines.length > 0 ? (\n            claim.lines.map((line) => (\n              <div\n                key={line.id}\n                className=\"flex w-full items-center gap-3 rounded-lg border border-border px-4 py-3\"\n              >\n                <div className=\"flex min-w-px flex-1 flex-col gap-1\">\n                  <p className=\"text-sm font-medium text-foreground\">\n                    {line.productName ?? line.sku ?? t('warranty_claims.portal.value.unnamedLine')}\n                  </p>\n                  <p className=\"text-xs text-muted-foreground\">\n                    {line.sku\n                      ? t('warranty_claims.portal.tracker.itemMeta', {\n                          sku: line.sku,\n                          qty: formatQuantity(line.qtyClaimed, t('warranty_claims.portal.value.notAvailable')),\n                        })\n                      : t('warranty_claims.portal.tracker.itemQty', {\n                          qty: formatQuantity(line.qtyClaimed, t('warranty_claims.portal.value.notAvailable')),\n                        })}\n                  </p>\n                </div>\n                <div className=\"flex shrink-0 items-center gap-2 rounded-sm border border-border bg-background px-2 py-1\">\n                  <span\n                    className={`size-2 shrink-0 rounded-full ${LINE_STATUS_DOT_CLASSES[line.lineStatus] ?? 'bg-status-neutral-icon'}`}\n                    aria-hidden=\"true\"\n                  />\n                  <span className=\"text-xs font-medium text-foreground\">\n                    {t(`warranty_claims.lineStatus.${line.lineStatus}`)}\n                  </span>\n                </div>\n              </div>\n            ))\n          ) : (\n            <p className=\"text-xs text-muted-foreground\">\n              {t('warranty_claims.portal.detail.linesEmpty.description')}\n            </p>\n          )}\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.activity')}</p>\n          {activityEntries.length > 0 ? (\n            activityEntries.map((entry) => (\n              <div key={entry.id} className=\"flex w-full items-start gap-3\">\n                <span className=\"mt-1 size-2 shrink-0 rounded-full bg-status-neutral-icon\" aria-hidden=\"true\" />\n                <div className=\"flex min-w-px flex-1 flex-col gap-px\">\n                  <div className=\"flex w-full items-start gap-2\">\n                    <p className=\"text-sm font-medium text-foreground\">{entry.title}</p>\n                    <div className=\"min-w-px flex-1\" />\n                    {entry.createdAt ? (\n                      <p className=\"text-xs text-muted-foreground\">{formatShortDate(entry.createdAt, locale)}</p>\n                    ) : null}\n                  </div>\n                  {entry.href ? (\n                    <div className=\"flex flex-wrap items-center gap-2\">\n                      <a\n                        href={entry.href}\n                        target=\"_blank\"\n                        rel=\"noreferrer\"\n                        className=\"min-w-0 whitespace-pre-wrap text-xs text-muted-foreground underline-offset-2 hover:underline\"\n                      >\n                        {entry.description}\n                      </a>\n                      {entry.attachment ? (\n                        <div className=\"flex items-center gap-1\">\n                          <Button\n                            type=\"button\"\n                            variant=\"ghost\"\n                            size=\"sm\"\n                            className=\"px-2 text-xs\"\n                            aria-label={t(\n                              'warranty_claims.portal.detail.attachmentReplaceNamed',\n                              'Replace {name}',\n                              { name: entry.attachment.fileName },\n                            )}\n                            onClick={() => requestAttachmentReplacement(entry.attachment!)}\n                            disabled={uploading}\n                          >\n                            {attachmentMutationId === entry.attachment.id ? (\n                              <Spinner className=\"size-3\" />\n                            ) : (\n                              <RefreshCw className=\"size-3\" aria-hidden=\"true\" />\n                            )}\n                            {t('warranty_claims.portal.detail.attachmentReplace', 'Replace')}\n                          </Button>\n                          <Button\n                            type=\"button\"\n                            variant=\"ghost\"\n                            size=\"sm\"\n                            className=\"px-2 text-xs text-status-error-text\"\n                            aria-label={t(\n                              'warranty_claims.portal.detail.attachmentDeleteNamed',\n                              'Delete {name}',\n                              { name: entry.attachment.fileName },\n                            )}\n                            onClick={() => { void deleteAttachment(entry.attachment!) }}\n                            disabled={uploading}\n                          >\n                            <Trash2 className=\"size-3\" aria-hidden=\"true\" />\n                            {t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment')}\n                          </Button>\n                        </div>\n                      ) : null}\n                    </div>\n                  ) : (\n                    <p className=\"whitespace-pre-wrap text-xs text-muted-foreground\">{entry.description}</p>\n                  )}\n                </div>\n              </div>\n            ))\n          ) : (\n            <p className=\"text-xs text-muted-foreground\">\n              {t('warranty_claims.portal.detail.timelineEmpty.description')}\n            </p>\n          )}\n          <input\n            ref={replacementInputRef}\n            type=\"file\"\n            accept={ATTACHMENT_ACCEPT_TYPES}\n            onChange={handleReplacementFileChange}\n            disabled={uploading}\n            className=\"sr-only\"\n            aria-label={t('warranty_claims.portal.detail.attachmentChooseReplacement', 'Choose replacement file')}\n          />\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.message')}</p>\n          <form id=\"warranty-claim-comment-box\" className=\"flex w-full flex-col gap-3\" onSubmit={handleCommentSubmit}>\n            <Textarea\n              value={comment}\n              onChange={(event) => setComment(event.target.value)}\n              onKeyDown={handleCommentKeyDown}\n              placeholder={t('warranty_claims.portal.tracker.messagePlaceholder')}\n              disabled={commentSubmitting}\n              maxLength={8000}\n              className=\"h-40 resize-none rounded-lg border-input bg-background px-3 py-2 text-sm shadow-xs placeholder:text-muted-foreground\"\n            />\n            <div className=\"flex w-full items-center gap-2\">\n              <label className={`flex items-center gap-2 ${uploading ? 'cursor-default opacity-70' : 'cursor-pointer'}`}>\n                {uploading ? (\n                  <Spinner className=\"size-4\" />\n                ) : (\n                  <Paperclip className=\"size-4 text-muted-foreground\" aria-hidden=\"true\" />\n                )}\n                <span className=\"text-xs font-medium text-muted-foreground transition-colors hover:text-foreground\">\n                  {uploading\n                    ? t('warranty_claims.portal.detail.uploading')\n                    : t('warranty_claims.portal.tracker.attachFiles')}\n                </span>\n                <input\n                  key={fileInputKey}\n                  type=\"file\"\n                  accept={ATTACHMENT_ACCEPT_TYPES}\n                  onChange={handleSelectedFileChange}\n                  disabled={uploading}\n                  className=\"sr-only\"\n                />\n              </label>\n              <div className=\"min-w-px flex-1\" />\n              <Button type=\"submit\" size=\"sm\" className={DARK_BUTTON_CLASS} disabled={commentSubmitting || !comment.trim()}>\n                {commentSubmitting\n                  ? t('warranty_claims.portal.tracker.sending')\n                  : t('warranty_claims.portal.tracker.send')}\n              </Button>\n            </div>\n          </form>\n        </div>\n      </div>\n\n      <Dialog\n        open={claimAction !== null}\n        onOpenChange={(open) => {\n          if (!open && !actionSubmitting) setClaimAction(null)\n        }}\n      >\n        <DialogContent\n          className=\"max-w-lg\"\n          onKeyDown={(event) => {\n            if ((event.metaKey || event.ctrlKey) && event.key === 'Enter') {\n              event.preventDefault()\n              if (claimAction && !actionSubmitting) void runClaimAction(claimAction)\n            }\n            if (event.key === 'Escape' && !actionSubmitting) {\n              setClaimAction(null)\n            }\n          }}\n        >\n          <DialogHeader>\n            <DialogTitle>\n              {claimAction === 'withdraw'\n                ? t('warranty_claims.portal.detail.withdrawDialog.title', 'Withdraw this claim?')\n                : t('warranty_claims.portal.detail.submitDialog.title', 'Submit this claim?')}\n            </DialogTitle>\n            <DialogDescription>\n              {claimAction === 'withdraw'\n                ? t('warranty_claims.portal.detail.withdrawDialog.description', 'The claim will be cancelled and cannot be reopened. This cannot be undone.')\n                : t('warranty_claims.portal.detail.submitDialog.description', 'Your claim will be sent to our support team for review. You can still add comments and photos afterwards.')}\n            </DialogDescription>\n          </DialogHeader>\n          <DialogFooter>\n            <Button\n              type=\"button\"\n              variant=\"outline\"\n              onClick={() => setClaimAction(null)}\n              disabled={actionSubmitting}\n            >\n              {t('warranty_claims.portal.detail.dialogCancel', 'Cancel')}\n            </Button>\n            <Button\n              type=\"button\"\n              variant={claimAction === 'withdraw' ? 'destructive' : 'default'}\n              onClick={() => {\n                if (claimAction) void runClaimAction(claimAction)\n              }}\n              disabled={actionSubmitting}\n            >\n              {claimAction === 'withdraw'\n                ? (actionSubmitting\n                  ? t('warranty_claims.portal.detail.withdrawing', 'Withdrawing...')\n                  : t('warranty_claims.portal.detail.withdrawConfirm', 'Withdraw claim'))\n                : (actionSubmitting\n                  ? t('warranty_claims.portal.detail.submitting', 'Submitting...')\n                  : t('warranty_claims.portal.detail.submitConfirm', 'Submit claim'))}\n            </Button>\n          </DialogFooter>\n        </DialogContent>\n      </Dialog>\n      {ConfirmDialogElement}\n    </div>\n  )\n}\n"],
-  "mappings": 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+  "sourcesContent": ["\"use client\"\n\nimport * as React from 'react'\nimport Link from 'next/link'\nimport { ArrowLeft, Check, CircleAlert, Info, Paperclip, RefreshCw, ShieldCheck, Trash2, TriangleAlert } from 'lucide-react'\nimport { replaceWithPageReload } from '@open-mercato/core/modules/portal/lib/navigation'\nimport { useLocale, useT, type TranslateFn } from '@open-mercato/shared/lib/i18n/context'\nimport { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'\nimport { localizeDictionaryLabel } from '@open-mercato/core/modules/warranty_claims/lib/dictionaryLabels'\nimport { formatQuantity } from '@open-mercato/core/modules/warranty_claims/lib/quantity'\nimport {\n  ATTACHMENT_ACCEPT_TYPES,\n  validateAttachmentFile,\n} from '@open-mercato/core/modules/warranty_claims/lib/portalAttachmentValidation'\nimport { Button } from '@open-mercato/ui/primitives/button'\nimport {\n  Dialog,\n  DialogContent,\n  DialogDescription,\n  DialogFooter,\n  DialogHeader,\n  DialogTitle,\n} from '@open-mercato/ui/primitives/dialog'\nimport { Textarea } from '@open-mercato/ui/primitives/textarea'\nimport { Spinner } from '@open-mercato/ui/primitives/spinner'\nimport { ErrorMessage, LoadingMessage } from '@open-mercato/ui/backend/detail'\nimport { flash } from '@open-mercato/ui/backend/FlashMessages'\nimport { useConfirmDialog } from '@open-mercato/ui/backend/confirm-dialog'\nimport { useGuardedMutation } from '@open-mercato/ui/backend/injection/useGuardedMutation'\nimport { apiCall, withScopedApiRequestHeaders } from '@open-mercato/ui/backend/utils/apiCall'\nimport { buildOptimisticLockHeader } from '@open-mercato/ui/backend/utils/optimisticLock'\nimport { usePortalContext } from '@open-mercato/ui/portal/PortalContext'\nimport { PortalEmptyState } from '@open-mercato/ui/portal/components/PortalEmptyState'\nimport { usePortalAppEvent } from '@open-mercato/ui/portal/hooks/usePortalAppEvent'\n\ntype Props = { params: { orgSlug: string; id: string } }\n\ntype PortalClaimLine = {\n  id: string\n  lineNo: number\n  sku: string | null\n  productName: string | null\n  serialNumber: string | null\n  faultCode: string | null\n  faultDescription: string | null\n  qtyClaimed: string\n  qtyApproved: string | null\n  lineStatus: string\n  disposition: string | null\n  creditAmount: string | null\n}\n\ntype PortalClaim = {\n  id: string\n  claimNumber: string\n  claimType: string\n  status: string\n  priority: string\n  orderId: string | null\n  orderNumber: string | null\n  reasonCode: string | null\n  rejectionReasonCode: string | null\n  rejectionReasonLabel?: string | null\n  resolutionSummary: string | null\n  submittedAt: string | null\n  resolvedAt: string | null\n  closedAt: string | null\n  createdAt: string | null\n  updatedAt: string | null\n  lines: PortalClaimLine[]\n}\n\ntype PortalClaimEvent = {\n  id: string\n  kind: string\n  body: string | null\n  payload: Record<string, unknown> | null\n  actorCustomerId: string | null\n  createdAt: string | null\n}\n\ntype PortalAttachment = {\n  id: string\n  url: string\n  downloadUrl: string\n  fileName: string\n  fileSize: number\n  mimeType: string | null\n  thumbnailUrl: string\n  createdAt: string | null\n}\n\ntype ClaimResponse = { item: PortalClaim }\ntype EventResponse = { items: PortalClaimEvent[] }\ntype AttachmentResponse = { items: PortalAttachment[] }\ntype MutationOkResponse = { ok: boolean; error?: string }\ntype UploadResponse = MutationOkResponse & { item?: PortalAttachment }\ntype ClaimActionResponse = MutationOkResponse & { claimId?: string; status?: string }\ntype PortalOption = { value: string; label: string }\ntype PortalOptionsResponse = { ok: boolean; result?: { reasons: PortalOption[] } }\n\ntype PortalClaimAction = 'submit' | 'withdraw'\n\ntype TrackerStepState = 'complete' | 'current' | 'pending'\n\ntype TrackerStep = {\n  id: string\n  title: string\n  description: string\n  state: TrackerStepState\n  dateLabel: string | null\n}\n\ntype BannerTone = 'info' | 'success' | 'warning' | 'error'\n\ntype ActivityEntry = {\n  id: string\n  title: string\n  description: string\n  createdAt: string | null\n  href?: string\n  attachment?: PortalAttachment\n}\n\nconst TRACKER_STEP_KEYS = ['received', 'review', 'decision', 'return', 'resolved'] as const\n\nconst STATUS_STEP_INDEX: Record<string, number> = {\n  draft: 0,\n  submitted: 1,\n  in_review: 1,\n  info_requested: 1,\n  rejected: 2,\n  cancelled: 2,\n  approved: 3,\n  awaiting_return: 3,\n  received: 4,\n  inspecting: 4,\n  resolved: 5,\n  closed: 5,\n}\n\nconst LINE_STATUS_DOT_CLASSES: Record<string, string> = {\n  pending: 'bg-status-neutral-icon',\n  approved: 'bg-status-success-icon',\n  rejected: 'bg-status-error-icon',\n  received: 'bg-status-info-icon',\n  inspected: 'bg-status-info-icon',\n  resolved: 'bg-status-success-icon',\n}\n\nconst BANNER_TONE_CLASSES: Record<BannerTone, { wrapper: string; text: string; icon: string }> = {\n  info: {\n    wrapper: 'bg-status-info-bg',\n    text: 'text-status-info-text',\n    icon: 'text-status-info-icon',\n  },\n  success: {\n    wrapper: 'bg-status-success-bg',\n    text: 'text-status-success-text',\n    icon: 'text-status-success-icon',\n  },\n  warning: {\n    wrapper: 'bg-status-warning-bg',\n    text: 'text-status-warning-text',\n    icon: 'text-status-warning-icon',\n  },\n  error: {\n    wrapper: 'bg-status-error-bg',\n    text: 'text-status-error-text',\n    icon: 'text-status-error-icon',\n  },\n}\n\nfunction bannerTone(status: string): BannerTone {\n  if (status === 'rejected' || status === 'cancelled') return 'error'\n  if (status === 'info_requested') return 'warning'\n  if (status === 'approved' || status === 'resolved' || status === 'closed') return 'success'\n  return 'info'\n}\n\nfunction bannerMessage(claim: PortalClaim, t: TranslateFn): string {\n  switch (claim.status) {\n    case 'draft':\n      return t('warranty_claims.portal.tracker.banner.draft')\n    case 'info_requested':\n      return t('warranty_claims.portal.tracker.banner.infoRequested')\n    case 'approved':\n      return t('warranty_claims.portal.tracker.banner.approved')\n    case 'awaiting_return':\n      return t('warranty_claims.portal.tracker.banner.awaitingReturn')\n    case 'received':\n    case 'inspecting':\n      return t('warranty_claims.portal.tracker.banner.goodsFlow')\n    case 'resolved':\n    case 'closed':\n      return claim.resolutionSummary ?? t('warranty_claims.portal.tracker.banner.resolved')\n    case 'rejected': {\n      const reason = claim.rejectionReasonCode\n        ? localizeDictionaryLabel(t, 'rejection', claim.rejectionReasonCode, claim.rejectionReasonLabel || claim.rejectionReasonCode)\n        : null\n      const base = t('warranty_claims.portal.detail.terminal.rejected')\n      const parts = [base, reason, claim.resolutionSummary].filter((part): part is string => Boolean(part))\n      return parts.join(' ')\n    }\n    case 'cancelled':\n      return t('warranty_claims.portal.detail.terminal.cancelled')\n    default:\n      return t('warranty_claims.portal.tracker.banner.review')\n  }\n}\n\nfunction formatShortDate(value: string | null, locale: string): string | null {\n  if (!value) return null\n  const date = new Date(value)\n  if (Number.isNaN(date.getTime())) return null\n  return date.toLocaleDateString(locale || undefined, { month: 'short', day: 'numeric' })\n}\n\nfunction formatLongDate(value: string | null, locale: string): string | null {\n  if (!value) return null\n  const date = new Date(value)\n  if (Number.isNaN(date.getTime())) return null\n  return date.toLocaleDateString(locale || undefined, { year: 'numeric', month: 'short', day: 'numeric' })\n}\n\nfunction buildTrackerSteps(claim: PortalClaim, t: TranslateFn, locale: string): TrackerStep[] {\n  const currentIndex = STATUS_STEP_INDEX[claim.status] ?? 1\n  const terminalComplete = claim.status === 'resolved' || claim.status === 'closed'\n  return TRACKER_STEP_KEYS.map((key, index) => {\n    const state: TrackerStepState = index < currentIndex || (terminalComplete && index === currentIndex)\n      ? 'complete'\n      : index === currentIndex\n        ? 'current'\n        : 'pending'\n    let dateLabel: string | null = null\n    if (index === 0 && state === 'complete') dateLabel = formatShortDate(claim.submittedAt, locale)\n    if (index === TRACKER_STEP_KEYS.length - 1 && state === 'complete') {\n      dateLabel = formatShortDate(\n        claim.status === 'closed'\n          ? claim.closedAt ?? claim.resolvedAt\n          : claim.resolvedAt ?? claim.closedAt,\n        locale,\n      )\n    }\n    if (state === 'current') dateLabel = t('warranty_claims.portal.tracker.step.now')\n    return {\n      id: key,\n      title: t(`warranty_claims.portal.tracker.step.${key}.title`),\n      description: t(`warranty_claims.portal.tracker.step.${key}.description`),\n      state,\n      dateLabel,\n    }\n  })\n}\n\nfunction buildClaimTitle(claim: PortalClaim, reasonOptions: PortalOption[], t: TranslateFn): string {\n  const typeLabel = t(`warranty_claims.claimType.${claim.claimType}`)\n  if (claim.reasonCode) {\n    const reasonCode = claim.reasonCode\n    const dictionaryLabel = reasonOptions.find((option) => option.value === reasonCode)?.label ?? reasonCode\n    const reasonLabel = localizeDictionaryLabel(t, 'reason', reasonCode, dictionaryLabel)\n    return t('warranty_claims.portal.tracker.titleWithReason', { reason: reasonLabel, type: typeLabel })\n  }\n  return t('warranty_claims.portal.tracker.titleFallback', { type: typeLabel })\n}\n\nfunction buildClaimSubtitle(claim: PortalClaim, t: TranslateFn, locale: string): string {\n  if (claim.status === 'draft') {\n    const created = formatLongDate(claim.createdAt, locale)\n    return created\n      ? t('warranty_claims.portal.tracker.draftCreated', { date: created })\n      : t('warranty_claims.portal.detail.notSubmitted')\n  }\n  const submitted = formatLongDate(claim.submittedAt, locale) ?? formatLongDate(claim.createdAt, locale)\n  if (!submitted) return t('warranty_claims.portal.value.notAvailable')\n  if (claim.orderNumber) {\n    return t('warranty_claims.portal.tracker.submittedFromOrder', { date: submitted, order: claim.orderNumber })\n  }\n  return t('warranty_claims.portal.tracker.submittedOn', { date: submitted })\n}\n\nfunction formatEventBody(event: PortalClaimEvent, t: TranslateFn): string {\n  if (event.body) return event.body\n  const payload = event.payload\n  const from = typeof payload?.from === 'string' ? payload.from : null\n  const to = typeof payload?.to === 'string' ? payload.to : null\n  if (from && to) {\n    return t('warranty_claims.portal.event.transition', {\n      from: t(`warranty_claims.status.${from}`),\n      to: t(`warranty_claims.status.${to}`),\n    })\n  }\n  return t('warranty_claims.portal.event.noDetails')\n}\n\nfunction eventTitle(event: PortalClaimEvent, t: TranslateFn): string {\n  if (event.kind === 'comment') {\n    return event.actorCustomerId\n      ? t('warranty_claims.portal.tracker.event.youReplied')\n      : t('warranty_claims.portal.tracker.event.teamReplied')\n  }\n  return t(`warranty_claims.portal.event.${event.kind}`)\n}\n\nfunction buildActivityEntries(\n  events: PortalClaimEvent[],\n  attachments: PortalAttachment[],\n  t: TranslateFn,\n): ActivityEntry[] {\n  const eventEntries: ActivityEntry[] = events.map((event) => ({\n    id: `event-${event.id}`,\n    title: eventTitle(event, t),\n    description: formatEventBody(event, t),\n    createdAt: event.createdAt,\n  }))\n  const attachmentEntries: ActivityEntry[] = attachments.map((attachment) => ({\n    id: `attachment-${attachment.id}`,\n    title: t('warranty_claims.portal.tracker.event.attachmentAdded'),\n    description: attachment.fileName,\n    createdAt: attachment.createdAt,\n    href: attachment.downloadUrl,\n    attachment,\n  }))\n  return [...eventEntries, ...attachmentEntries].sort((left, right) => {\n    const leftTime = left.createdAt ? new Date(left.createdAt).getTime() : 0\n    const rightTime = right.createdAt ? new Date(right.createdAt).getTime() : 0\n    return rightTime - leftTime\n  })\n}\n\nconst DETAIL_MUTATION_CONTEXT_ID = 'warranty_claims.portal.claim.detail'\n\nconst SECTION_CLASS = 'flex w-full flex-col gap-3 border-t border-border px-6 pb-6 pt-5'\nconst SECTION_HEADING_CLASS = 'text-sm font-semibold text-foreground'\nconst DARK_BUTTON_CLASS = 'rounded-md px-3 py-2 text-sm font-medium'\n\nexport default function WarrantyClaimPortalDetailPage({ params }: Props) {\n  const t = useT()\n  const locale = useLocale()\n  const { auth } = usePortalContext()\n  const { user, loading } = auth\n  const guardedMutation = useGuardedMutation<Record<string, unknown>>({\n    contextId: DETAIL_MUTATION_CONTEXT_ID,\n    blockedMessage: t('warranty_claims.portal.detail.blocked'),\n  })\n  const { confirm, ConfirmDialogElement } = useConfirmDialog()\n  const [claim, setClaim] = React.useState<PortalClaim | null>(null)\n  const [events, setEvents] = React.useState<PortalClaimEvent[]>([])\n  const [attachments, setAttachments] = React.useState<PortalAttachment[]>([])\n  const [reasonOptions, setReasonOptions] = React.useState<PortalOption[]>([])\n  const [isLoading, setIsLoading] = React.useState(true)\n  const [error, setError] = React.useState<string | null>(null)\n  const [notFound, setNotFound] = React.useState(false)\n  const [comment, setComment] = React.useState('')\n  const [commentSubmitting, setCommentSubmitting] = React.useState(false)\n  const [fileInputKey, setFileInputKey] = React.useState(0)\n  const [uploading, setUploading] = React.useState(false)\n  const [attachmentMutationId, setAttachmentMutationId] = React.useState<string | null>(null)\n  const [claimAction, setClaimAction] = React.useState<PortalClaimAction | null>(null)\n  const [actionSubmitting, setActionSubmitting] = React.useState(false)\n  const replacementInputRef = React.useRef<HTMLInputElement | null>(null)\n  const replacementTargetRef = React.useRef<PortalAttachment | null>(null)\n  const claimRequestSequenceRef = React.useRef(0)\n  const eventsRequestSequenceRef = React.useRef(0)\n\n  // Leaving an authenticated page for the login page crosses the public/authenticated\n  // boundary, so it must be a full page load \u2014 see `replaceWithPageReload`.\n  React.useEffect(() => {\n    if (!loading && !user) {\n      replaceWithPageReload(`/${params.orgSlug}/portal/login`)\n    }\n  }, [loading, user, params.orgSlug])\n\n  const refreshEvents = React.useCallback(async (claimId: string) => {\n    const requestSequence = ++eventsRequestSequenceRef.current\n    const result = await apiCall<EventResponse>(`/api/warranty_claims/portal/events?claimId=${encodeURIComponent(claimId)}`)\n    if (requestSequence === eventsRequestSequenceRef.current && result.ok && result.result) {\n      setEvents(result.result.items)\n    }\n  }, [])\n\n  const refreshAttachments = React.useCallback(async (claimId: string) => {\n    const result = await apiCall<AttachmentResponse>(`/api/warranty_claims/portal/attachments?claimId=${encodeURIComponent(claimId)}`)\n    if (result.ok && result.result) setAttachments(result.result.items)\n  }, [])\n\n  const loadClaim = React.useCallback(async (showLoading = true) => {\n    const requestSequence = ++claimRequestSequenceRef.current\n    if (showLoading) setIsLoading(true)\n    setError(null)\n    setNotFound(false)\n    try {\n      const detail = await apiCall<ClaimResponse>(`/api/warranty_claims/portal/claims/${encodeURIComponent(params.id)}`)\n      if (requestSequence !== claimRequestSequenceRef.current) return\n      if (detail.status === 404) {\n        setClaim(null)\n        setNotFound(true)\n        return\n      }\n      if (!detail.ok || !detail.result) {\n        setError(t('warranty_claims.portal.detail.loadError'))\n        return\n      }\n      setClaim(detail.result.item)\n      await Promise.all([\n        refreshEvents(detail.result.item.id),\n        refreshAttachments(detail.result.item.id),\n      ])\n    } catch {\n      if (requestSequence === claimRequestSequenceRef.current) {\n        setError(t('warranty_claims.portal.detail.loadError'))\n      }\n    } finally {\n      if (requestSequence === claimRequestSequenceRef.current) setIsLoading(false)\n    }\n  }, [params.id, refreshAttachments, refreshEvents, t])\n\n  React.useEffect(() => {\n    if (user) void loadClaim()\n  }, [loadClaim, user])\n\n  usePortalAppEvent('warranty_claims.claim.portal_status_changed', (event) => {\n    if (!user || event.payload.claimId !== params.id) return\n    void loadClaim(false)\n  })\n\n  usePortalAppEvent('warranty_claims.claim.comment_added', (event) => {\n    if (!user || event.payload.claimId !== params.id) return\n    void refreshEvents(params.id).catch((error) => {\n      getTelemetryRuntime()?.reportError(error, {\n        module: 'warranty_claims',\n        code: 'warranty_claims.portal_timeline_refresh_failed',\n        attributes: { claimId: params.id },\n      })\n      setError(t('warranty_claims.portal.detail.loadError'))\n    })\n  })\n\n  React.useEffect(() => {\n    if (!user) return\n    let cancelled = false\n    apiCall<PortalOptionsResponse>('/api/warranty_claims/portal/options')\n      .then((result) => {\n        if (cancelled) return\n        setReasonOptions(result.result?.ok ? result.result.result?.reasons ?? [] : [])\n      })\n      .catch(() => {})\n    return () => {\n      cancelled = true\n    }\n  }, [user])\n\n  const submitComment = React.useCallback(async () => {\n    if (!claim || commentSubmitting) return\n    const body = comment.trim()\n    if (!body) return\n    setCommentSubmitting(true)\n    setError(null)\n    try {\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<MutationOkResponse>('/api/warranty_claims/portal/events', {\n          method: 'POST',\n          headers: { 'Content-Type': 'application/json' },\n          credentials: 'include',\n          body: JSON.stringify({ claimId: claim.id, body }),\n        }),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'warranty_claims.claim_event',\n          operation: 'portal_comment',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'warranty_claims.claim_event',\n          resourceId: claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, body },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(t('warranty_claims.portal.detail.commentError'))\n        return\n      }\n      setComment('')\n      flash(t('warranty_claims.portal.detail.commentSuccess'), 'success')\n      await refreshEvents(claim.id)\n    } catch {\n      setError(t('warranty_claims.portal.detail.commentError'))\n    } finally {\n      setCommentSubmitting(false)\n    }\n  }, [claim, comment, commentSubmitting, guardedMutation, refreshEvents, t])\n\n  const uploadAttachment = React.useCallback(async (file: File, replacementTarget?: PortalAttachment) => {\n    if (!claim || uploading) return\n    const validationError = await validateAttachmentFile(file, t)\n    if (validationError) {\n      setError(validationError)\n      flash(validationError, 'error')\n      return\n    }\n    setUploading(true)\n    setAttachmentMutationId(replacementTarget?.id ?? 'new')\n    setError(null)\n    try {\n      const form = new FormData()\n      form.set('claimId', claim.id)\n      form.set('file', file)\n      if (replacementTarget) form.set('attachmentId', replacementTarget.id)\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<UploadResponse>('/api/warranty_claims/portal/attachments', {\n          method: replacementTarget ? 'PUT' : 'POST',\n          credentials: 'include',\n          body: form,\n        }),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'attachments.attachment',\n          operation: replacementTarget ? 'portal_attachment_replace' : 'portal_attachment_upload',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'attachments.attachment',\n          resourceId: replacementTarget?.id ?? claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: {\n          claimId: claim.id,\n          attachmentId: replacementTarget?.id,\n          fileName: file.name,\n          fileSize: file.size,\n        },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(replacementTarget\n          ? t('warranty_claims.portal.detail.attachmentReplaceError', 'Attachment replacement failed.')\n          : t('warranty_claims.portal.detail.attachmentError'))\n        return\n      }\n      flash(\n        replacementTarget\n          ? t('warranty_claims.portal.detail.attachmentReplaceSuccess', 'Attachment replaced.')\n          : t('warranty_claims.portal.detail.attachmentSuccess'),\n        'success',\n      )\n      await refreshAttachments(claim.id)\n    } catch {\n      setError(replacementTarget\n        ? t('warranty_claims.portal.detail.attachmentReplaceError', 'Attachment replacement failed.')\n        : t('warranty_claims.portal.detail.attachmentError'))\n    } finally {\n      setUploading(false)\n      setAttachmentMutationId(null)\n      setFileInputKey((current) => current + 1)\n    }\n  }, [claim, guardedMutation, refreshAttachments, t, uploading])\n\n  const deleteAttachment = React.useCallback(async (attachment: PortalAttachment) => {\n    if (!claim || uploading) return\n    const confirmed = await confirm({\n      title: t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment'),\n      text: t(\n        'warranty_claims.portal.detail.attachmentDeleteConfirm',\n        'Delete \"{name}\"? This action cannot be undone.',\n        { name: attachment.fileName },\n      ),\n      confirmText: t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment'),\n      cancelText: t('warranty_claims.portal.detail.dialogCancel', 'Cancel'),\n      variant: 'destructive',\n    })\n    if (!confirmed) return\n    setUploading(true)\n    setAttachmentMutationId(attachment.id)\n    setError(null)\n    try {\n      const result = await guardedMutation.runMutation({\n        operation: () => apiCall<MutationOkResponse>(\n          `/api/warranty_claims/portal/attachments?attachmentId=${encodeURIComponent(attachment.id)}`,\n          { method: 'DELETE', credentials: 'include' },\n        ),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'attachments.attachment',\n          operation: 'portal_attachment_delete',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'attachments.attachment',\n          resourceId: attachment.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, attachmentId: attachment.id },\n      })\n      if (!result.ok || !result.result?.ok) {\n        setError(t('warranty_claims.portal.detail.attachmentDeleteError', 'Attachment deletion failed.'))\n        return\n      }\n      flash(t('warranty_claims.portal.detail.attachmentDeleteSuccess', 'Attachment deleted.'), 'success')\n      await refreshAttachments(claim.id)\n    } catch {\n      setError(t('warranty_claims.portal.detail.attachmentDeleteError', 'Attachment deletion failed.'))\n    } finally {\n      setUploading(false)\n      setAttachmentMutationId(null)\n    }\n  }, [claim, confirm, guardedMutation, refreshAttachments, t, uploading])\n\n  const requestAttachmentReplacement = React.useCallback((attachment: PortalAttachment) => {\n    if (uploading) return\n    replacementTargetRef.current = attachment\n    replacementInputRef.current?.click()\n  }, [uploading])\n\n  const runClaimAction = React.useCallback(async (action: PortalClaimAction) => {\n    if (!claim || actionSubmitting) return\n    setActionSubmitting(true)\n    setError(null)\n    try {\n      const endpoint = `/api/warranty_claims/portal/claims/${encodeURIComponent(claim.id)}/${action}`\n      const result = await guardedMutation.runMutation({\n        operation: () => withScopedApiRequestHeaders(\n          buildOptimisticLockHeader(claim.updatedAt),\n          () => apiCall<ClaimActionResponse>(endpoint, {\n            method: 'POST',\n            headers: { 'Content-Type': 'application/json' },\n            credentials: 'include',\n            body: JSON.stringify({}),\n          }),\n        ),\n        context: {\n          moduleId: 'warranty_claims',\n          entityId: 'warranty_claims.claim',\n          operation: action === 'submit' ? 'portal_submit' : 'portal_withdraw',\n          claimId: claim.id,\n          formId: DETAIL_MUTATION_CONTEXT_ID,\n          resourceKind: 'warranty_claims.claim',\n          resourceId: claim.id,\n          retryLastMutation: guardedMutation.retryLastMutation,\n        },\n        mutationPayload: { claimId: claim.id, action },\n      })\n      if (!result.ok || !result.result?.ok) {\n        const message = result.status === 409\n          ? t('warranty_claims.portal.detail.actionConflict', 'This claim changed in the meantime. It has been reloaded \u2014 please try again.')\n          : action === 'submit'\n            ? t('warranty_claims.portal.detail.submitError', 'The claim could not be submitted.')\n            : t('warranty_claims.portal.detail.withdrawError', 'The claim could not be withdrawn.')\n        setError(message)\n        flash(message, 'error')\n        if (result.status === 409) {\n          setClaimAction(null)\n          await loadClaim()\n        }\n        return\n      }\n      setClaimAction(null)\n      flash(\n        action === 'submit'\n          ? t('warranty_claims.portal.detail.submitSuccess', 'Your claim has been submitted.')\n          : t('warranty_claims.portal.detail.withdrawSuccess', 'Your claim has been withdrawn.'),\n        'success',\n      )\n      await loadClaim()\n    } catch {\n      const message = action === 'submit'\n        ? t('warranty_claims.portal.detail.submitError', 'The claim could not be submitted.')\n        : t('warranty_claims.portal.detail.withdrawError', 'The claim could not be withdrawn.')\n      setError(message)\n      flash(message, 'error')\n    } finally {\n      setActionSubmitting(false)\n    }\n  }, [actionSubmitting, claim, guardedMutation, loadClaim, t])\n\n  const handleSelectedFileChange = React.useCallback((event: React.ChangeEvent<HTMLInputElement>) => {\n    const file = event.target.files?.[0] ?? null\n    if (!file) return\n    void uploadAttachment(file)\n  }, [uploadAttachment])\n\n  const handleReplacementFileChange = React.useCallback((event: React.ChangeEvent<HTMLInputElement>) => {\n    const replacementTarget = replacementTargetRef.current\n    replacementTargetRef.current = null\n    const file = event.target.files?.[0] ?? null\n    event.target.value = ''\n    if (!replacementTarget || !file) return\n    void uploadAttachment(file, replacementTarget)\n  }, [uploadAttachment])\n\n  const handleCommentSubmit = React.useCallback((event: React.FormEvent<HTMLFormElement>) => {\n    event.preventDefault()\n    void submitComment()\n  }, [submitComment])\n\n  const handleCommentKeyDown = React.useCallback((event: React.KeyboardEvent<HTMLTextAreaElement>) => {\n    if ((event.metaKey || event.ctrlKey) && event.key === 'Enter') {\n      event.preventDefault()\n      void submitComment()\n      return\n    }\n    if (event.key === 'Escape') {\n      event.preventDefault()\n      setComment('')\n    }\n  }, [submitComment])\n\n  if (loading) {\n    return <div className=\"flex items-center justify-center py-20\"><Spinner /></div>\n  }\n\n  if (!user) return null\n\n  if (isLoading) {\n    return <LoadingMessage label={t('warranty_claims.portal.detail.loading')} />\n  }\n\n  if (notFound) {\n    return (\n      <PortalEmptyState\n        icon={<ShieldCheck className=\"size-5\" />}\n        title={t('warranty_claims.portal.detail.notFoundTitle')}\n        description={t('warranty_claims.portal.detail.notFoundDescription')}\n        action={\n          <Button asChild>\n            <Link href={`/${params.orgSlug}/portal/claims`}>\n              <ArrowLeft className=\"size-4\" aria-hidden=\"true\" />\n              {t('warranty_claims.portal.detail.back')}\n            </Link>\n          </Button>\n        }\n      />\n    )\n  }\n\n  if (!claim) {\n    return <ErrorMessage label={error ?? t('warranty_claims.portal.detail.loadError')} />\n  }\n\n  const trackerSteps = buildTrackerSteps(claim, t, locale)\n  const isDraft = claim.status === 'draft'\n  const canWithdraw = claim.status === 'draft' || claim.status === 'submitted'\n  const tone = bannerTone(claim.status)\n  const toneClasses = BANNER_TONE_CLASSES[tone]\n  const BannerIcon = tone === 'error' ? CircleAlert : tone === 'warning' ? TriangleAlert : Info\n  const activityEntries = buildActivityEntries(events, attachments, t)\n\n  return (\n    <div className=\"mx-auto flex w-full max-w-3xl flex-col gap-4\">\n      <Link\n        href={`/${params.orgSlug}/portal/claims`}\n        className=\"text-sm font-medium text-muted-foreground transition-colors hover:text-foreground\"\n      >\n        {'\u2190'}  {t('warranty_claims.portal.listTitle')}\n      </Link>\n\n      {error ? <ErrorMessage label={error} /> : null}\n\n      <div className=\"w-full overflow-hidden rounded-lg border border-border bg-card\">\n        <div className=\"flex w-full flex-col gap-3 px-6 pb-5 pt-6\">\n          <div className=\"flex w-full items-center gap-2\">\n            <div className=\"flex items-center gap-2 rounded-sm border border-border bg-background px-3 py-1\">\n              <span className=\"text-xs font-medium text-muted-foreground\">\n                {t(`warranty_claims.claimType.${claim.claimType}`)}\n              </span>\n              <span className=\"text-sm font-semibold text-foreground\">\n                {claim.claimNumber}\n              </span>\n            </div>\n            <div className=\"min-w-px flex-1\" />\n            {isDraft ? (\n              <Button\n                type=\"button\"\n                size=\"sm\"\n                className={DARK_BUTTON_CLASS}\n                onClick={() => setClaimAction('submit')}\n                disabled={actionSubmitting}\n              >\n                {t('warranty_claims.portal.submit')}\n              </Button>\n            ) : null}\n            {canWithdraw ? (\n              <Button\n                type=\"button\"\n                size=\"sm\"\n                variant=\"destructive\"\n                className=\"rounded-md px-3 py-2 text-sm font-medium\"\n                onClick={() => setClaimAction('withdraw')}\n                disabled={actionSubmitting}\n              >\n                {t('warranty_claims.portal.detail.withdraw', 'Withdraw claim')}\n              </Button>\n            ) : null}\n          </div>\n          <h1 className=\"text-xl font-bold text-foreground\">\n            {buildClaimTitle(claim, reasonOptions, t)}\n          </h1>\n          <p className=\"text-sm text-muted-foreground\">\n            {buildClaimSubtitle(claim, t, locale)}\n          </p>\n        </div>\n\n        <div className=\"w-full px-6 pb-6\">\n          <div className={`flex w-full items-start gap-3 rounded-lg px-4 py-3 ${toneClasses.wrapper}`}>\n            <BannerIcon className={`mt-px size-4 shrink-0 ${toneClasses.icon}`} aria-hidden=\"true\" />\n            <p className={`min-w-px flex-1 text-sm ${toneClasses.text}`}>\n              {bannerMessage(claim, t)}\n            </p>\n          </div>\n        </div>\n\n        <div className=\"flex w-full flex-col px-6 pb-6\">\n          {trackerSteps.map((step, index) => (\n            <div key={step.id} className=\"flex w-full items-stretch gap-4\">\n              <div className=\"flex flex-col items-center\">\n                {step.state === 'complete' ? (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full bg-status-success-icon\">\n                    <Check className=\"size-3 text-status-success-bg\" strokeWidth={2.5} aria-hidden=\"true\" />\n                  </span>\n                ) : step.state === 'current' ? (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full bg-primary text-xs font-semibold text-primary-foreground\">\n                    {index + 1}\n                  </span>\n                ) : (\n                  <span className=\"flex size-6 shrink-0 items-center justify-center rounded-full border border-border text-xs font-semibold text-muted-foreground\">\n                    {index + 1}\n                  </span>\n                )}\n                {index < trackerSteps.length - 1 ? (\n                  <span\n                    className={`min-h-2 w-px flex-1 ${step.state === 'complete' ? 'bg-status-success-icon' : 'bg-border'}`}\n                  />\n                ) : null}\n              </div>\n              <div className=\"flex min-w-px flex-1 flex-col gap-1 pb-4\">\n                <div className=\"flex w-full items-center gap-2\">\n                  <p\n                    className={\n                      step.state === 'pending'\n                        ? 'text-sm font-medium text-muted-foreground'\n                        : 'text-sm font-semibold text-foreground'\n                    }\n                  >\n                    {step.title}\n                  </p>\n                  <div className=\"min-w-px flex-1\" />\n                  {step.dateLabel ? (\n                    <p className=\"text-xs text-muted-foreground\">{step.dateLabel}</p>\n                  ) : null}\n                </div>\n                <p className=\"w-full text-xs text-muted-foreground\">{step.description}</p>\n              </div>\n            </div>\n          ))}\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.items')}</p>\n          {claim.lines.length > 0 ? (\n            claim.lines.map((line) => (\n              <div\n                key={line.id}\n                className=\"flex w-full items-center gap-3 rounded-lg border border-border px-4 py-3\"\n              >\n                <div className=\"flex min-w-px flex-1 flex-col gap-1\">\n                  <p className=\"text-sm font-medium text-foreground\">\n                    {line.productName ?? line.sku ?? t('warranty_claims.portal.value.unnamedLine')}\n                  </p>\n                  <p className=\"text-xs text-muted-foreground\">\n                    {line.sku\n                      ? t('warranty_claims.portal.tracker.itemMeta', {\n                          sku: line.sku,\n                          qty: formatQuantity(line.qtyClaimed, t('warranty_claims.portal.value.notAvailable')),\n                        })\n                      : t('warranty_claims.portal.tracker.itemQty', {\n                          qty: formatQuantity(line.qtyClaimed, t('warranty_claims.portal.value.notAvailable')),\n                        })}\n                  </p>\n                </div>\n                <div className=\"flex shrink-0 items-center gap-2 rounded-sm border border-border bg-background px-2 py-1\">\n                  <span\n                    className={`size-2 shrink-0 rounded-full ${LINE_STATUS_DOT_CLASSES[line.lineStatus] ?? 'bg-status-neutral-icon'}`}\n                    aria-hidden=\"true\"\n                  />\n                  <span className=\"text-xs font-medium text-foreground\">\n                    {t(`warranty_claims.lineStatus.${line.lineStatus}`)}\n                  </span>\n                </div>\n              </div>\n            ))\n          ) : (\n            <p className=\"text-xs text-muted-foreground\">\n              {t('warranty_claims.portal.detail.linesEmpty.description')}\n            </p>\n          )}\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.activity')}</p>\n          {activityEntries.length > 0 ? (\n            activityEntries.map((entry) => (\n              <div key={entry.id} className=\"flex w-full items-start gap-3\">\n                <span className=\"mt-1 size-2 shrink-0 rounded-full bg-status-neutral-icon\" aria-hidden=\"true\" />\n                <div className=\"flex min-w-px flex-1 flex-col gap-px\">\n                  <div className=\"flex w-full items-start gap-2\">\n                    <p className=\"text-sm font-medium text-foreground\">{entry.title}</p>\n                    <div className=\"min-w-px flex-1\" />\n                    {entry.createdAt ? (\n                      <p className=\"text-xs text-muted-foreground\">{formatShortDate(entry.createdAt, locale)}</p>\n                    ) : null}\n                  </div>\n                  {entry.href ? (\n                    <div className=\"flex flex-wrap items-center gap-2\">\n                      <a\n                        href={entry.href}\n                        target=\"_blank\"\n                        rel=\"noreferrer\"\n                        className=\"min-w-0 whitespace-pre-wrap text-xs text-muted-foreground underline-offset-2 hover:underline\"\n                      >\n                        {entry.description}\n                      </a>\n                      {entry.attachment ? (\n                        <div className=\"flex items-center gap-1\">\n                          <Button\n                            type=\"button\"\n                            variant=\"ghost\"\n                            size=\"sm\"\n                            className=\"px-2 text-xs\"\n                            aria-label={t(\n                              'warranty_claims.portal.detail.attachmentReplaceNamed',\n                              'Replace {name}',\n                              { name: entry.attachment.fileName },\n                            )}\n                            onClick={() => requestAttachmentReplacement(entry.attachment!)}\n                            disabled={uploading}\n                          >\n                            {attachmentMutationId === entry.attachment.id ? (\n                              <Spinner className=\"size-3\" />\n                            ) : (\n                              <RefreshCw className=\"size-3\" aria-hidden=\"true\" />\n                            )}\n                            {t('warranty_claims.portal.detail.attachmentReplace', 'Replace')}\n                          </Button>\n                          <Button\n                            type=\"button\"\n                            variant=\"ghost\"\n                            size=\"sm\"\n                            className=\"px-2 text-xs text-status-error-text\"\n                            aria-label={t(\n                              'warranty_claims.portal.detail.attachmentDeleteNamed',\n                              'Delete {name}',\n                              { name: entry.attachment.fileName },\n                            )}\n                            onClick={() => { void deleteAttachment(entry.attachment!) }}\n                            disabled={uploading}\n                          >\n                            <Trash2 className=\"size-3\" aria-hidden=\"true\" />\n                            {t('warranty_claims.portal.detail.attachmentDelete', 'Delete attachment')}\n                          </Button>\n                        </div>\n                      ) : null}\n                    </div>\n                  ) : (\n                    <p className=\"whitespace-pre-wrap text-xs text-muted-foreground\">{entry.description}</p>\n                  )}\n                </div>\n              </div>\n            ))\n          ) : (\n            <p className=\"text-xs text-muted-foreground\">\n              {t('warranty_claims.portal.detail.timelineEmpty.description')}\n            </p>\n          )}\n          <input\n            ref={replacementInputRef}\n            type=\"file\"\n            accept={ATTACHMENT_ACCEPT_TYPES}\n            onChange={handleReplacementFileChange}\n            disabled={uploading}\n            className=\"sr-only\"\n            aria-label={t('warranty_claims.portal.detail.attachmentChooseReplacement', 'Choose replacement file')}\n          />\n        </div>\n\n        <div className={SECTION_CLASS}>\n          <p className={SECTION_HEADING_CLASS}>{t('warranty_claims.portal.tracker.message')}</p>\n          <form id=\"warranty-claim-comment-box\" className=\"flex w-full flex-col gap-3\" onSubmit={handleCommentSubmit}>\n            <Textarea\n              value={comment}\n              onChange={(event) => setComment(event.target.value)}\n              onKeyDown={handleCommentKeyDown}\n              placeholder={t('warranty_claims.portal.tracker.messagePlaceholder')}\n              disabled={commentSubmitting}\n              maxLength={8000}\n              className=\"h-40 resize-none rounded-lg border-input bg-background px-3 py-2 text-sm shadow-xs placeholder:text-muted-foreground\"\n            />\n            <div className=\"flex w-full items-center gap-2\">\n              <label className={`flex items-center gap-2 ${uploading ? 'cursor-default opacity-70' : 'cursor-pointer'}`}>\n                {uploading ? (\n                  <Spinner className=\"size-4\" />\n                ) : (\n                  <Paperclip className=\"size-4 text-muted-foreground\" aria-hidden=\"true\" />\n                )}\n                <span className=\"text-xs font-medium text-muted-foreground transition-colors hover:text-foreground\">\n                  {uploading\n                    ? t('warranty_claims.portal.detail.uploading')\n                    : t('warranty_claims.portal.tracker.attachFiles')}\n                </span>\n                <input\n                  key={fileInputKey}\n                  type=\"file\"\n                  accept={ATTACHMENT_ACCEPT_TYPES}\n                  onChange={handleSelectedFileChange}\n                  disabled={uploading}\n                  className=\"sr-only\"\n                />\n              </label>\n              <div className=\"min-w-px flex-1\" />\n              <Button type=\"submit\" size=\"sm\" className={DARK_BUTTON_CLASS} disabled={commentSubmitting || !comment.trim()}>\n                {commentSubmitting\n                  ? t('warranty_claims.portal.tracker.sending')\n                  : t('warranty_claims.portal.tracker.send')}\n              </Button>\n            </div>\n          </form>\n        </div>\n      </div>\n\n      <Dialog\n        open={claimAction !== null}\n        onOpenChange={(open) => {\n          if (!open && !actionSubmitting) setClaimAction(null)\n        }}\n      >\n        <DialogContent\n          className=\"max-w-lg\"\n          onKeyDown={(event) => {\n            if ((event.metaKey || event.ctrlKey) && event.key === 'Enter') {\n              event.preventDefault()\n              if (claimAction && !actionSubmitting) void runClaimAction(claimAction)\n            }\n            if (event.key === 'Escape' && !actionSubmitting) {\n              setClaimAction(null)\n            }\n          }}\n        >\n          <DialogHeader>\n            <DialogTitle>\n              {claimAction === 'withdraw'\n                ? t('warranty_claims.portal.detail.withdrawDialog.title', 'Withdraw this claim?')\n                : t('warranty_claims.portal.detail.submitDialog.title', 'Submit this claim?')}\n            </DialogTitle>\n            <DialogDescription>\n              {claimAction === 'withdraw'\n                ? t('warranty_claims.portal.detail.withdrawDialog.description', 'The claim will be cancelled and cannot be reopened. This cannot be undone.')\n                : t('warranty_claims.portal.detail.submitDialog.description', 'Your claim will be sent to our support team for review. You can still add comments and photos afterwards.')}\n            </DialogDescription>\n          </DialogHeader>\n          <DialogFooter>\n            <Button\n              type=\"button\"\n              variant=\"outline\"\n              onClick={() => setClaimAction(null)}\n              disabled={actionSubmitting}\n            >\n              {t('warranty_claims.portal.detail.dialogCancel', 'Cancel')}\n            </Button>\n            <Button\n              type=\"button\"\n              variant={claimAction === 'withdraw' ? 'destructive' : 'default'}\n              onClick={() => {\n                if (claimAction) void runClaimAction(claimAction)\n              }}\n              disabled={actionSubmitting}\n            >\n              {claimAction === 'withdraw'\n                ? (actionSubmitting\n                  ? t('warranty_claims.portal.detail.withdrawing', 'Withdrawing...')\n                  : t('warranty_claims.portal.detail.withdrawConfirm', 'Withdraw claim'))\n                : (actionSubmitting\n                  ? t('warranty_claims.portal.detail.submitting', 'Submitting...')\n                  : t('warranty_claims.portal.detail.submitConfirm', 'Submit claim'))}\n            </Button>\n          </DialogFooter>\n        </DialogContent>\n      </Dialog>\n      {ConfirmDialogElement}\n    </div>\n  )\n}\n"],
+  "mappings": 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   "names": ["error"]
 }

package/dist/modules/warranty_claims/lib/dictionaries.js

@@ -1,3 +1,4 @@
+import { findOneWithDecryption } from "@open-mercato/shared/lib/encryption/find";
 import { Dictionary, DictionaryEntry } from "@open-mercato/core/modules/dictionaries/data/entities";
 import {
   normalizeDictionaryValue,
@@ -71,6 +72,24 @@ async function loadWarrantyClaimDictionaryOptions(em, scope, kind) {
   );
   return entries.map((entry) => ({ value: entry.value, label: entry.label }));
 }
+async function loadWarrantyClaimDictionaryLabel(em, scope, kind, value) {
+  const dictionary = await findOneWithDecryption(
+    em,
+    Dictionary,
+    { ...scope, key: getWarrantyClaimDictionaryDefinition(kind).key, isActive: true, deletedAt: null },
+    {},
+    scope
+  );
+  if (!dictionary) return null;
+  const entry = await findOneWithDecryption(
+    em,
+    DictionaryEntry,
+    { ...scope, dictionary: dictionary.id, value },
+    {},
+    scope
+  );
+  return entry?.label ?? null;
+}
 async function ensureWarrantyClaimDictionary(params) {
   const { em, tenantId, organizationId, kind } = params;
   const def = getWarrantyClaimDictionaryDefinition(kind);
@@ -151,6 +170,7 @@ async function seedWarrantyClaimDictionaries(em, scope) {
 export {
   ensureWarrantyClaimDictionary,
   getWarrantyClaimDictionaryDefinition,
+  loadWarrantyClaimDictionaryLabel,
   loadWarrantyClaimDictionaryOptions,
   seedWarrantyClaimDictionaries
 };

package/dist/modules/warranty_claims/lib/dictionaries.js.map

@@ -1,7 +1,7 @@
 {
   "version": 3,
   "sources": ["../../../../src/modules/warranty_claims/lib/dictionaries.ts"],
-  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { Dictionary, DictionaryEntry } from '@open-mercato/core/modules/dictionaries/data/entities'\nimport {\n  normalizeDictionaryValue,\n  sanitizeDictionaryColor,\n  sanitizeDictionaryIcon,\n} from '@open-mercato/core/modules/dictionaries/lib/utils'\nimport type { WarrantyClaimDictionaryKind } from '../data/constants'\n\ntype WarrantyClaimDictionaryDefinition = {\n  key: string\n  name: string\n  singular: string\n  description: string\n  resourceKind: string\n  commandPrefix: string\n}\n\ntype WarrantyClaimDictionarySeed = {\n  value: string\n  label: string\n  color?: string | null\n  icon?: string | null\n}\n\ntype SeedScope = {\n  tenantId: string\n  organizationId: string\n}\n\nconst DEFINITIONS: Record<WarrantyClaimDictionaryKind, WarrantyClaimDictionaryDefinition> = {\n  'warranty-claim-fault-code': {\n    key: 'warranty_claims.warranty_claim_fault_code',\n    name: 'Warranty claim fault codes',\n    singular: 'Warranty claim fault code',\n    description: 'Configurable fault codes used on warranty claim lines.',\n    resourceKind: 'warranty_claims.warranty-claim-fault-code',\n    commandPrefix: 'warranty_claims.warranty-claim-fault-codes',\n  },\n  'warranty-claim-reason': {\n    key: 'warranty_claims.warranty_claim_reason',\n    name: 'Warranty claim reasons',\n    singular: 'Warranty claim reason',\n    description: 'Configurable reasons used when creating warranty and return claims.',\n    resourceKind: 'warranty_claims.warranty-claim-reason',\n    commandPrefix: 'warranty_claims.warranty-claim-reasons',\n  },\n  'warranty-claim-rejection-reason': {\n    key: 'warranty_claims.warranty_claim_rejection_reason',\n    name: 'Warranty claim rejection reasons',\n    singular: 'Warranty claim rejection reason',\n    description: 'Configurable reasons used when rejecting warranty and return claims.',\n    resourceKind: 'warranty_claims.warranty-claim-rejection-reason',\n    commandPrefix: 'warranty_claims.warranty-claim-rejection-reasons',\n  },\n}\n\nconst FAULT_CODE_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'defective', label: 'Defective', color: '#ef4444', icon: 'lucide:triangle-alert' },\n  { value: 'damaged-in-transit', label: 'Damaged in transit', color: '#f59e0b', icon: 'lucide:truck' },\n  { value: 'wrong-item', label: 'Wrong item', color: '#6366f1', icon: 'lucide:package-x' },\n  { value: 'worn', label: 'Worn', color: '#94a3b8', icon: 'lucide:rotate-ccw' },\n  { value: 'doa', label: 'Dead on arrival', color: '#dc2626', icon: 'lucide:zap-off' },\n]\n\nconst CLAIM_REASON_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'warranty-defect', label: 'Warranty defect', color: '#ef4444', icon: 'lucide:shield-alert' },\n  { value: 'customer-remorse', label: 'Customer remorse', color: '#94a3b8', icon: 'lucide:undo-2' },\n  { value: 'wrong-order', label: 'Wrong order', color: '#6366f1', icon: 'lucide:list-x' },\n  { value: 'core-exchange', label: 'Core exchange', color: '#0d9488', icon: 'lucide:repeat-2' },\n  { value: 'vendor-recall', label: 'Vendor recall', color: '#f59e0b', icon: 'lucide:megaphone' },\n]\n\nconst REJECTION_REASON_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'out-of-warranty', label: 'Out of warranty', color: '#ef4444', icon: 'lucide:calendar-x' },\n  { value: 'no-proof-of-purchase', label: 'No proof of purchase', color: '#f59e0b', icon: 'lucide:receipt' },\n  { value: 'physical-abuse', label: 'Physical abuse', color: '#dc2626', icon: 'lucide:hammer' },\n  { value: 'not-our-product', label: 'Not our product', color: '#6366f1', icon: 'lucide:package-search' },\n  { value: 'duplicate-claim', label: 'Duplicate claim', color: '#94a3b8', icon: 'lucide:copy-x' },\n]\n\nexport function getWarrantyClaimDictionaryDefinition(\n  kind: WarrantyClaimDictionaryKind\n): WarrantyClaimDictionaryDefinition {\n  return DEFINITIONS[kind]\n}\n\nexport type WarrantyClaimDictionaryOption = {\n  value: string\n  label: string\n}\n\nexport async function loadWarrantyClaimDictionaryOptions(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind\n): Promise<WarrantyClaimDictionaryOption[]> {\n  const def = getWarrantyClaimDictionaryDefinition(kind)\n  const dictionary = await em.findOne(Dictionary, {\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    key: def.key,\n    isActive: true,\n    deletedAt: null,\n  })\n  if (!dictionary) return []\n  const entries = await em.find(\n    DictionaryEntry,\n    { dictionary, tenantId: scope.tenantId, organizationId: scope.organizationId },\n    { orderBy: { position: 'asc', label: 'asc' } }\n  )\n  return entries.map((entry) => ({ value: entry.value, label: entry.label }))\n}\n\nexport async function ensureWarrantyClaimDictionary(params: {\n  em: EntityManager\n  tenantId: string\n  organizationId: string\n  kind: WarrantyClaimDictionaryKind\n}): Promise<Dictionary> {\n  const { em, tenantId, organizationId, kind } = params\n  const def = getWarrantyClaimDictionaryDefinition(kind)\n  let dictionary = await em.findOne(Dictionary, {\n    tenantId,\n    organizationId,\n    key: def.key,\n    deletedAt: null,\n  })\n  if (!dictionary) {\n    dictionary = em.create(Dictionary, {\n      tenantId,\n      organizationId,\n      key: def.key,\n      name: def.name,\n      description: def.description,\n      isSystem: true,\n      isActive: true,\n      managerVisibility: 'hidden',\n      createdAt: new Date(),\n      updatedAt: new Date(),\n    })\n    em.persist(dictionary)\n    await em.flush()\n  }\n  return dictionary\n}\n\nasync function ensureWarrantyClaimDictionaryEntry(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind,\n  seed: WarrantyClaimDictionarySeed\n): Promise<DictionaryEntry | null> {\n  const value = seed.value?.trim()\n  if (!value) return null\n  const dictionary = await ensureWarrantyClaimDictionary({\n    em,\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    kind,\n  })\n  const normalizedValue = normalizeDictionaryValue(value)\n  const color = seed.color === undefined ? undefined : sanitizeDictionaryColor(seed.color)\n  const icon = seed.icon === undefined ? undefined : sanitizeDictionaryIcon(seed.icon)\n  const existing = await em.findOne(DictionaryEntry, {\n    dictionary,\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    normalizedValue,\n  })\n  if (existing) return existing\n  const now = new Date()\n  const entry = em.create(DictionaryEntry, {\n    dictionary,\n    organizationId: scope.organizationId,\n    tenantId: scope.tenantId,\n    value,\n    label: seed.label?.trim() || value,\n    normalizedValue,\n    color: color ?? null,\n    icon: icon ?? null,\n    createdAt: now,\n    updatedAt: now,\n  })\n  em.persist(entry)\n  return entry\n}\n\nasync function seedWarrantyClaimDictionary(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind,\n  defaults: WarrantyClaimDictionarySeed[]\n): Promise<void> {\n  for (const seed of defaults) {\n    await ensureWarrantyClaimDictionaryEntry(em, scope, kind, seed)\n  }\n}\n\nexport async function seedWarrantyClaimDictionaries(\n  em: EntityManager,\n  scope: SeedScope\n): Promise<void> {\n  await seedWarrantyClaimDictionary(em, scope, 'warranty-claim-fault-code', FAULT_CODE_DEFAULTS)\n  await seedWarrantyClaimDictionary(em, scope, 'warranty-claim-reason', CLAIM_REASON_DEFAULTS)\n  await seedWarrantyClaimDictionary(\n    em,\n    scope,\n    'warranty-claim-rejection-reason',\n    REJECTION_REASON_DEFAULTS\n  )\n}\n"],
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+  "sourcesContent": ["import type { EntityManager } from '@mikro-orm/postgresql'\nimport { findOneWithDecryption } from '@open-mercato/shared/lib/encryption/find'\nimport { Dictionary, DictionaryEntry } from '@open-mercato/core/modules/dictionaries/data/entities'\nimport {\n  normalizeDictionaryValue,\n  sanitizeDictionaryColor,\n  sanitizeDictionaryIcon,\n} from '@open-mercato/core/modules/dictionaries/lib/utils'\nimport type { WarrantyClaimDictionaryKind } from '../data/constants'\n\ntype WarrantyClaimDictionaryDefinition = {\n  key: string\n  name: string\n  singular: string\n  description: string\n  resourceKind: string\n  commandPrefix: string\n}\n\ntype WarrantyClaimDictionarySeed = {\n  value: string\n  label: string\n  color?: string | null\n  icon?: string | null\n}\n\ntype SeedScope = {\n  tenantId: string\n  organizationId: string\n}\n\nconst DEFINITIONS: Record<WarrantyClaimDictionaryKind, WarrantyClaimDictionaryDefinition> = {\n  'warranty-claim-fault-code': {\n    key: 'warranty_claims.warranty_claim_fault_code',\n    name: 'Warranty claim fault codes',\n    singular: 'Warranty claim fault code',\n    description: 'Configurable fault codes used on warranty claim lines.',\n    resourceKind: 'warranty_claims.warranty-claim-fault-code',\n    commandPrefix: 'warranty_claims.warranty-claim-fault-codes',\n  },\n  'warranty-claim-reason': {\n    key: 'warranty_claims.warranty_claim_reason',\n    name: 'Warranty claim reasons',\n    singular: 'Warranty claim reason',\n    description: 'Configurable reasons used when creating warranty and return claims.',\n    resourceKind: 'warranty_claims.warranty-claim-reason',\n    commandPrefix: 'warranty_claims.warranty-claim-reasons',\n  },\n  'warranty-claim-rejection-reason': {\n    key: 'warranty_claims.warranty_claim_rejection_reason',\n    name: 'Warranty claim rejection reasons',\n    singular: 'Warranty claim rejection reason',\n    description: 'Configurable reasons used when rejecting warranty and return claims.',\n    resourceKind: 'warranty_claims.warranty-claim-rejection-reason',\n    commandPrefix: 'warranty_claims.warranty-claim-rejection-reasons',\n  },\n}\n\nconst FAULT_CODE_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'defective', label: 'Defective', color: '#ef4444', icon: 'lucide:triangle-alert' },\n  { value: 'damaged-in-transit', label: 'Damaged in transit', color: '#f59e0b', icon: 'lucide:truck' },\n  { value: 'wrong-item', label: 'Wrong item', color: '#6366f1', icon: 'lucide:package-x' },\n  { value: 'worn', label: 'Worn', color: '#94a3b8', icon: 'lucide:rotate-ccw' },\n  { value: 'doa', label: 'Dead on arrival', color: '#dc2626', icon: 'lucide:zap-off' },\n]\n\nconst CLAIM_REASON_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'warranty-defect', label: 'Warranty defect', color: '#ef4444', icon: 'lucide:shield-alert' },\n  { value: 'customer-remorse', label: 'Customer remorse', color: '#94a3b8', icon: 'lucide:undo-2' },\n  { value: 'wrong-order', label: 'Wrong order', color: '#6366f1', icon: 'lucide:list-x' },\n  { value: 'core-exchange', label: 'Core exchange', color: '#0d9488', icon: 'lucide:repeat-2' },\n  { value: 'vendor-recall', label: 'Vendor recall', color: '#f59e0b', icon: 'lucide:megaphone' },\n]\n\nconst REJECTION_REASON_DEFAULTS: WarrantyClaimDictionarySeed[] = [\n  { value: 'out-of-warranty', label: 'Out of warranty', color: '#ef4444', icon: 'lucide:calendar-x' },\n  { value: 'no-proof-of-purchase', label: 'No proof of purchase', color: '#f59e0b', icon: 'lucide:receipt' },\n  { value: 'physical-abuse', label: 'Physical abuse', color: '#dc2626', icon: 'lucide:hammer' },\n  { value: 'not-our-product', label: 'Not our product', color: '#6366f1', icon: 'lucide:package-search' },\n  { value: 'duplicate-claim', label: 'Duplicate claim', color: '#94a3b8', icon: 'lucide:copy-x' },\n]\n\nexport function getWarrantyClaimDictionaryDefinition(\n  kind: WarrantyClaimDictionaryKind\n): WarrantyClaimDictionaryDefinition {\n  return DEFINITIONS[kind]\n}\n\nexport type WarrantyClaimDictionaryOption = {\n  value: string\n  label: string\n}\n\nexport async function loadWarrantyClaimDictionaryOptions(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind\n): Promise<WarrantyClaimDictionaryOption[]> {\n  const def = getWarrantyClaimDictionaryDefinition(kind)\n  const dictionary = await em.findOne(Dictionary, {\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    key: def.key,\n    isActive: true,\n    deletedAt: null,\n  })\n  if (!dictionary) return []\n  const entries = await em.find(\n    DictionaryEntry,\n    { dictionary, tenantId: scope.tenantId, organizationId: scope.organizationId },\n    { orderBy: { position: 'asc', label: 'asc' } }\n  )\n  return entries.map((entry) => ({ value: entry.value, label: entry.label }))\n}\n\nexport async function loadWarrantyClaimDictionaryLabel(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind,\n  value: string,\n): Promise<string | null> {\n  const dictionary = await findOneWithDecryption(\n    em,\n    Dictionary,\n    { ...scope, key: getWarrantyClaimDictionaryDefinition(kind).key, isActive: true, deletedAt: null },\n    {},\n    scope,\n  )\n  if (!dictionary) return null\n  const entry = await findOneWithDecryption(\n    em,\n    DictionaryEntry,\n    { ...scope, dictionary: dictionary.id, value },\n    {},\n    scope,\n  )\n  return entry?.label ?? null\n}\n\nexport async function ensureWarrantyClaimDictionary(params: {\n  em: EntityManager\n  tenantId: string\n  organizationId: string\n  kind: WarrantyClaimDictionaryKind\n}): Promise<Dictionary> {\n  const { em, tenantId, organizationId, kind } = params\n  const def = getWarrantyClaimDictionaryDefinition(kind)\n  let dictionary = await em.findOne(Dictionary, {\n    tenantId,\n    organizationId,\n    key: def.key,\n    deletedAt: null,\n  })\n  if (!dictionary) {\n    dictionary = em.create(Dictionary, {\n      tenantId,\n      organizationId,\n      key: def.key,\n      name: def.name,\n      description: def.description,\n      isSystem: true,\n      isActive: true,\n      managerVisibility: 'hidden',\n      createdAt: new Date(),\n      updatedAt: new Date(),\n    })\n    em.persist(dictionary)\n    await em.flush()\n  }\n  return dictionary\n}\n\nasync function ensureWarrantyClaimDictionaryEntry(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind,\n  seed: WarrantyClaimDictionarySeed\n): Promise<DictionaryEntry | null> {\n  const value = seed.value?.trim()\n  if (!value) return null\n  const dictionary = await ensureWarrantyClaimDictionary({\n    em,\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    kind,\n  })\n  const normalizedValue = normalizeDictionaryValue(value)\n  const color = seed.color === undefined ? undefined : sanitizeDictionaryColor(seed.color)\n  const icon = seed.icon === undefined ? undefined : sanitizeDictionaryIcon(seed.icon)\n  const existing = await em.findOne(DictionaryEntry, {\n    dictionary,\n    tenantId: scope.tenantId,\n    organizationId: scope.organizationId,\n    normalizedValue,\n  })\n  if (existing) return existing\n  const now = new Date()\n  const entry = em.create(DictionaryEntry, {\n    dictionary,\n    organizationId: scope.organizationId,\n    tenantId: scope.tenantId,\n    value,\n    label: seed.label?.trim() || value,\n    normalizedValue,\n    color: color ?? null,\n    icon: icon ?? null,\n    createdAt: now,\n    updatedAt: now,\n  })\n  em.persist(entry)\n  return entry\n}\n\nasync function seedWarrantyClaimDictionary(\n  em: EntityManager,\n  scope: SeedScope,\n  kind: WarrantyClaimDictionaryKind,\n  defaults: WarrantyClaimDictionarySeed[]\n): Promise<void> {\n  for (const seed of defaults) {\n    await ensureWarrantyClaimDictionaryEntry(em, scope, kind, seed)\n  }\n}\n\nexport async function seedWarrantyClaimDictionaries(\n  em: EntityManager,\n  scope: SeedScope\n): Promise<void> {\n  await seedWarrantyClaimDictionary(em, scope, 'warranty-claim-fault-code', FAULT_CODE_DEFAULTS)\n  await seedWarrantyClaimDictionary(em, scope, 'warranty-claim-reason', CLAIM_REASON_DEFAULTS)\n  await seedWarrantyClaimDictionary(\n    em,\n    scope,\n    'warranty-claim-rejection-reason',\n    REJECTION_REASON_DEFAULTS\n  )\n}\n"],
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   "names": []
 }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@open-mercato/core",
-  "version": "0.10.1-develop.7941.1.2d89db94ca",
+  "version": "0.10.1-develop.7954.1.48da4a7d13",
   "license": "MIT",
   "type": "module",
   "main": "./dist/index.js",
@@ -266,16 +266,16 @@
     "zod": "^4.6.6"
   },
   "peerDependencies": {
-    "@open-mercato/ai-assistant": "0.10.1-develop.7941.1.2d89db94ca",
-    "@open-mercato/shared": "0.10.1-develop.7941.1.2d89db94ca",
-    "@open-mercato/ui": "0.10.1-develop.7941.1.2d89db94ca",
+    "@open-mercato/ai-assistant": "0.10.1-develop.7954.1.48da4a7d13",
+    "@open-mercato/shared": "0.10.1-develop.7954.1.48da4a7d13",
+    "@open-mercato/ui": "0.10.1-develop.7954.1.48da4a7d13",
     "react": "^19.0.0",
     "react-dom": "^19.0.0"
   },
   "devDependencies": {
-    "@open-mercato/ai-assistant": "0.10.1-develop.7941.1.2d89db94ca",
-    "@open-mercato/shared": "0.10.1-develop.7941.1.2d89db94ca",
-    "@open-mercato/ui": "0.10.1-develop.7941.1.2d89db94ca",
+    "@open-mercato/ai-assistant": "0.10.1-develop.7954.1.48da4a7d13",
+    "@open-mercato/shared": "0.10.1-develop.7954.1.48da4a7d13",
+    "@open-mercato/ui": "0.10.1-develop.7954.1.48da4a7d13",
     "@testing-library/dom": "^10.4.1",
     "@testing-library/jest-dom": "^7.0.1",
     "@testing-library/react": "^16.3.3",

package/src/modules/warranty_claims/api/portal/claims/[id]/route.ts

@@ -4,9 +4,11 @@ import type { EntityManager } from '@mikro-orm/postgresql'
 import { createRequestContainer } from '@open-mercato/shared/lib/di/container'
 import { findWithDecryption } from '@open-mercato/shared/lib/encryption/find'
 import { resolveTranslations } from '@open-mercato/shared/lib/i18n/server'
+import { getTelemetryRuntime } from '@open-mercato/shared/lib/telemetry/runtime'
 import type { CustomerAuthContext } from '@open-mercato/core/modules/customer_accounts/lib/customerAuth'
 import type { OpenApiRouteDoc } from '@open-mercato/shared/lib/openapi'
 import { WarrantyClaim, WarrantyClaimLine } from '../../../../data/entities'
+import { loadWarrantyClaimDictionaryLabel } from '../../../../lib/dictionaries'
 import { loadPortalOwnedClaim } from '../../../../lib/portalClaimAccess'
 import { resolveLinkedCustomerAuth } from '../../../../lib/portalAuthGuard'
 
@@ -102,6 +104,27 @@ function serializeClaim(claim: WarrantyClaim, lines: WarrantyClaimLine[]) {
   }
 }
 
+async function loadRejectionReasonLabel(
+  context: PortalContext,
+  rejectionReasonCode: string | null | undefined,
+): Promise<string | null> {
+  if (!rejectionReasonCode) return null
+  try {
+    return await loadWarrantyClaimDictionaryLabel(
+      context.em.fork(),
+      { tenantId: context.tenantId, organizationId: context.organizationId },
+      'warranty-claim-rejection-reason',
+      rejectionReasonCode,
+    )
+  } catch (error) {
+    getTelemetryRuntime()?.reportError(error, {
+      module: 'warranty_claims',
+      code: 'warranty_claims.portal_rejection_label_failed',
+    })
+    return null
+  }
+}
+
 export async function GET(req: Request, ctx: RouteContext) {
   const contextOrResponse = await resolvePortalContext(req)
   if (contextOrResponse instanceof Response) return contextOrResponse
@@ -131,7 +154,8 @@ export async function GET(req: Request, ctx: RouteContext) {
     { orderBy: { lineNo: 'ASC' } },
     scope,
   )
-  return NextResponse.json({ item: serializeClaim(claim, lines) })
+  const rejectionReasonLabel = await loadRejectionReasonLabel(context, claim.rejectionReasonCode)
+  return NextResponse.json({ item: { ...serializeClaim(claim, lines), rejectionReasonLabel } })
 }
 
 const lineSchema = z.object({
@@ -166,6 +190,7 @@ const claimSchema = z.object({
   orderNumber: z.string().nullable(),
   reasonCode: z.string().nullable(),
   rejectionReasonCode: z.string().nullable(),
+  rejectionReasonLabel: z.string().nullable().optional(),
   resolutionSummary: z.string().nullable(),
   slaDueAt: z.string().nullable(),
   submittedAt: z.string().nullable(),

package/src/modules/warranty_claims/frontend/[orgSlug]/portal/claims/[id]/page.tsx

@@ -60,6 +60,7 @@ type PortalClaim = {
   orderNumber: string | null
   reasonCode: string | null
   rejectionReasonCode: string | null
+  rejectionReasonLabel?: string | null
   resolutionSummary: string | null
   submittedAt: string | null
   resolvedAt: string | null
@@ -195,7 +196,7 @@ function bannerMessage(claim: PortalClaim, t: TranslateFn): string {
       return claim.resolutionSummary ?? t('warranty_claims.portal.tracker.banner.resolved')
     case 'rejected': {
       const reason = claim.rejectionReasonCode
-        ? localizeDictionaryLabel(t, 'rejection', claim.rejectionReasonCode, claim.rejectionReasonCode)
+        ? localizeDictionaryLabel(t, 'rejection', claim.rejectionReasonCode, claim.rejectionReasonLabel || claim.rejectionReasonCode)
         : null
       const base = t('warranty_claims.portal.detail.terminal.rejected')
       const parts = [base, reason, claim.resolutionSummary].filter((part): part is string => Boolean(part))

package/src/modules/warranty_claims/lib/dictionaries.ts

@@ -1,4 +1,5 @@
 import type { EntityManager } from '@mikro-orm/postgresql'
+import { findOneWithDecryption } from '@open-mercato/shared/lib/encryption/find'
 import { Dictionary, DictionaryEntry } from '@open-mercato/core/modules/dictionaries/data/entities'
 import {
   normalizeDictionaryValue,
@@ -112,6 +113,30 @@ export async function loadWarrantyClaimDictionaryOptions(
   return entries.map((entry) => ({ value: entry.value, label: entry.label }))
 }
 
+export async function loadWarrantyClaimDictionaryLabel(
+  em: EntityManager,
+  scope: SeedScope,
+  kind: WarrantyClaimDictionaryKind,
+  value: string,
+): Promise<string | null> {
+  const dictionary = await findOneWithDecryption(
+    em,
+    Dictionary,
+    { ...scope, key: getWarrantyClaimDictionaryDefinition(kind).key, isActive: true, deletedAt: null },
+    {},
+    scope,
+  )
+  if (!dictionary) return null
+  const entry = await findOneWithDecryption(
+    em,
+    DictionaryEntry,
+    { ...scope, dictionary: dictionary.id, value },
+    {},
+    scope,
+  )
+  return entry?.label ?? null
+}
+
 export async function ensureWarrantyClaimDictionary(params: {
   em: EntityManager
   tenantId: string