@oneuptime/common 12.0.18 → 12.0.19

package/build/dist/Server/Services/UserNotificationRuleService.js

@@ -27,8 +27,11 @@ import UserCallService from "./UserCallService";
 import UserPushService from "./UserPushService";
 import UserSmsService from "./UserSmsService";
 import UserTelegramService from "./UserTelegramService";
+import UserSlackService from "./UserSlackService";
+import UserMicrosoftTeamsService from "./UserMicrosoftTeamsService";
 import UserWebhookService from "./UserWebhookService";
 import UserWhatsAppService from "./UserWhatsAppService";
+import WorkspaceUserNotificationService from "./WorkspaceUserNotificationService";
 import ProjectService from "./ProjectService";
 import UserNotificationRuleAdminService from "./UserNotificationRuleAdminService";
 import OnCallReadinessService, { ReadinessMethodType, ReadinessStatus, ResponderSource, } from "./OnCallReadinessService";
@@ -68,6 +71,7 @@ import IncidentEpisodeMemberService from "./IncidentEpisodeMemberService";
 import WorkspaceNotificationRuleService from "./WorkspaceNotificationRuleService";
 import PushNotificationService from "./PushNotificationService";
 import NotificationRuleEventType from "../../Types/Workspace/NotificationRules/EventType";
+import WorkspaceType, { getWorkspaceTypeDisplayName, } from "../../Types/Workspace/WorkspaceType";
 import PushNotificationUtil from "../Utils/PushNotificationUtil";
 import logger from "../Utils/Logger";
 import CaptureSpan from "../Utils/Telemetry/CaptureSpan";
@@ -266,12 +270,13 @@ const HANDOFF_RULE_TYPES = [
     NotificationRuleType.WHEN_USER_GOES_OFF_CALL,
 ];
 /**
- * The three channels no project setting can switch off. Push and Email are
- * zero-cost and Webhook is somebody else's endpoint, so nothing gates them —
- * which is what makes "a verified one of these survives" a CERTAIN answer to
- * "can this person still be paged" rather than a hopeful one. Kept in step with
- * OnCallReadinessService.isChannelEnabled, which returns true for exactly these
- * three unconditionally.
+ * The channels no project setting can switch off. Push and Email are
+ * zero-cost, Webhook is somebody else's endpoint, and Slack / Microsoft Teams
+ * ride on the project's own workspace connection at no per-message cost, so
+ * nothing gates them — which is what makes "a verified one of these survives"
+ * a CERTAIN answer to "can this person still be paged" rather than a hopeful
+ * one. Kept in step with OnCallReadinessService.isChannelEnabled, which
+ * returns true for exactly these five unconditionally.
  *
  * A FUNCTION rather than a module-level constant, and that is load-bearing
  * rather than stylistic: this module and OnCallReadinessService import each
@@ -287,6 +292,8 @@ const channelsWithNoProjectSwitch = () => {
     return [
         ReadinessMethodType.Push,
         ReadinessMethodType.Email,
+        ReadinessMethodType.Slack,
+        ReadinessMethodType.MicrosoftTeams,
         ReadinessMethodType.Webhook,
     ];
 };
@@ -374,6 +381,18 @@ export class Service extends DatabaseService {
                     isVerified: true,
                     userId: true,
                 },
+                userSlack: {
+                    slackUserId: true,
+                    slackUserName: true,
+                    isVerified: true,
+                    userId: true,
+                },
+                userMicrosoftTeams: {
+                    microsoftTeamsUserId: true,
+                    microsoftTeamsUserName: true,
+                    isVerified: true,
+                    userId: true,
+                },
                 userWebhook: {
                     webhookUrl: true,
                     name: true,
@@ -439,7 +458,7 @@ export class Service extends DatabaseService {
      * is the only safe default for a check that can suppress a page.
      */
     getNotificationMethodsNotOwnedByRuleOwner(notificationRuleItem) {
-        var _a, _b, _c, _d, _e, _f, _g;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j;
         const ruleOwnerUserId = notificationRuleItem.userId;
         if (!ruleOwnerUserId) {
             /*
@@ -461,10 +480,18 @@ export class Service extends DatabaseService {
                 label: "Telegram",
                 ownerUserId: (_e = notificationRuleItem.userTelegram) === null || _e === void 0 ? void 0 : _e.userId,
             },
-            { label: "Push", ownerUserId: (_f = notificationRuleItem.userPush) === null || _f === void 0 ? void 0 : _f.userId },
+            {
+                label: "Slack",
+                ownerUserId: (_f = notificationRuleItem.userSlack) === null || _f === void 0 ? void 0 : _f.userId,
+            },
+            {
+                label: "Microsoft Teams",
+                ownerUserId: (_g = notificationRuleItem.userMicrosoftTeams) === null || _g === void 0 ? void 0 : _g.userId,
+            },
+            { label: "Push", ownerUserId: (_h = notificationRuleItem.userPush) === null || _h === void 0 ? void 0 : _h.userId },
             {
                 label: "Webhook",
-                ownerUserId: (_g = notificationRuleItem.userWebhook) === null || _g === void 0 ? void 0 : _g.userId,
+                ownerUserId: (_j = notificationRuleItem.userWebhook) === null || _j === void 0 ? void 0 : _j.userId,
             },
         ];
         const mismatched = [];
@@ -576,7 +603,7 @@ export class Service extends DatabaseService {
      * would name a channel the responder never heard from.
      */
     async deliverNotificationForRule(notificationRuleItem, options) {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6, _7, _8, _9, _10, _11, _12, _13, _14, _15, _16, _17, _18, _19, _20, _21, _22, _23, _24, _25, _26, _27, _28, _29, _30, _31, _32, _33, _34, _35, _36, _37, _38, _39, _40, _41, _42, _43, _44, _45, _46, _47, _48, _49, _50, _51, _52, _53, _54, _55;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6, _7, _8, _9, _10, _11, _12, _13, _14, _15, _16, _17, _18, _19, _20, _21, _22, _23, _24, _25, _26, _27, _28, _29, _30, _31, _32, _33, _34, _35, _36, _37, _38, _39, _40, _41, _42, _43, _44, _45, _46, _47, _48, _49, _50, _51, _52, _53, _54, _55, _56, _57, _58, _59, _60, _61;
         /*
          * If the project has a default Twilio config set, use it for all
          * team-member SMS and Calls in this rule. Otherwise the global config
@@ -1421,8 +1448,67 @@ export class Service extends DatabaseService {
                 },
             });
         }
+        // send Slack.
+        if (((_10 = notificationRuleItem.userSlack) === null || _10 === void 0 ? void 0 : _10.slackUserId) &&
+            ((_11 = notificationRuleItem.userSlack) === null || _11 === void 0 ? void 0 : _11.isVerified)) {
+            const attempted = await this.deliverWorkspaceDirectMessageForRule({
+                workspaceType: WorkspaceType.Slack,
+                methodId: notificationRuleItem.userSlack.id,
+                workspaceUserId: notificationRuleItem.userSlack.slackUserId,
+                notificationRuleItem: notificationRuleItem,
+                options: options,
+                logTimelineItem: logTimelineItem,
+                incident: incident,
+                alert: alert,
+                alertEpisode: alertEpisode,
+                incidentEpisode: incidentEpisode,
+            });
+            deliveryAttempted = deliveryAttempted || attempted;
+        }
+        if (notificationRuleItem.userSlack &&
+            !((_12 = notificationRuleItem.userSlack) === null || _12 === void 0 ? void 0 : _12.isVerified)) {
+            logTimelineItem.status = UserNotificationStatus.Error;
+            logTimelineItem.statusMessage = `Slack message not sent because the Slack account is not verified.`;
+            logTimelineItem.userSlackId = notificationRuleItem.userSlack.id;
+            await UserOnCallLogTimelineService.create({
+                data: logTimelineItem,
+                props: {
+                    isRoot: true,
+                },
+            });
+        }
+        // send Microsoft Teams.
+        if (((_13 = notificationRuleItem.userMicrosoftTeams) === null || _13 === void 0 ? void 0 : _13.microsoftTeamsUserId) &&
+            ((_14 = notificationRuleItem.userMicrosoftTeams) === null || _14 === void 0 ? void 0 : _14.isVerified)) {
+            const attempted = await this.deliverWorkspaceDirectMessageForRule({
+                workspaceType: WorkspaceType.MicrosoftTeams,
+                methodId: notificationRuleItem.userMicrosoftTeams.id,
+                workspaceUserId: notificationRuleItem.userMicrosoftTeams.microsoftTeamsUserId,
+                notificationRuleItem: notificationRuleItem,
+                options: options,
+                logTimelineItem: logTimelineItem,
+                incident: incident,
+                alert: alert,
+                alertEpisode: alertEpisode,
+                incidentEpisode: incidentEpisode,
+            });
+            deliveryAttempted = deliveryAttempted || attempted;
+        }
+        if (notificationRuleItem.userMicrosoftTeams &&
+            !((_15 = notificationRuleItem.userMicrosoftTeams) === null || _15 === void 0 ? void 0 : _15.isVerified)) {
+            logTimelineItem.status = UserNotificationStatus.Error;
+            logTimelineItem.statusMessage = `Microsoft Teams message not sent because the Microsoft Teams account is not verified.`;
+            logTimelineItem.userMicrosoftTeamsId =
+                notificationRuleItem.userMicrosoftTeams.id;
+            await UserOnCallLogTimelineService.create({
+                data: logTimelineItem,
+                props: {
+                    isRoot: true,
+                },
+            });
+        }
         // send webhook.
-        if ((_10 = notificationRuleItem.userWebhook) === null || _10 === void 0 ? void 0 : _10.webhookUrl) {
+        if ((_16 = notificationRuleItem.userWebhook) === null || _16 === void 0 ? void 0 : _16.webhookUrl) {
             const webhookUrl = notificationRuleItem.userWebhook.webhookUrl;
             const webhookSecret = notificationRuleItem.userWebhook.secret;
             const userWebhookId = notificationRuleItem.userWebhook.id;
@@ -1472,19 +1558,19 @@ export class Service extends DatabaseService {
                     payload: {
                         eventType: "on-call.alert.created",
                         timestamp: new Date().toISOString(),
-                        projectId: ((_11 = alert.projectId) === null || _11 === void 0 ? void 0 : _11.toString()) || "",
+                        projectId: ((_17 = alert.projectId) === null || _17 === void 0 ? void 0 : _17.toString()) || "",
                         userId: notificationRuleItem.userId.toString(),
                         alert: {
-                            id: ((_12 = alert.id) === null || _12 === void 0 ? void 0 : _12.toString()) || "",
+                            id: ((_18 = alert.id) === null || _18 === void 0 ? void 0 : _18.toString()) || "",
                             title: alert.title || "",
                             description: alert.description || "",
                             alertNumber: alert.alertNumber || null,
                             alertNumberWithPrefix: alert.alertNumberWithPrefix || null,
-                            severity: ((_13 = alert.alertSeverity) === null || _13 === void 0 ? void 0 : _13.name) || null,
-                            state: ((_14 = alert.currentAlertState) === null || _14 === void 0 ? void 0 : _14.name) || null,
+                            severity: ((_19 = alert.alertSeverity) === null || _19 === void 0 ? void 0 : _19.name) || null,
+                            state: ((_20 = alert.currentAlertState) === null || _20 === void 0 ? void 0 : _20.name) || null,
                         },
-                        onCallPolicyId: ((_15 = options.onCallPolicyId) === null || _15 === void 0 ? void 0 : _15.toString()) || null,
-                        onCallPolicyEscalationRuleId: ((_16 = options.onCallPolicyEscalationRuleId) === null || _16 === void 0 ? void 0 : _16.toString()) || null,
+                        onCallPolicyId: ((_21 = options.onCallPolicyId) === null || _21 === void 0 ? void 0 : _21.toString()) || null,
+                        onCallPolicyEscalationRuleId: ((_22 = options.onCallPolicyEscalationRuleId) === null || _22 === void 0 ? void 0 : _22.toString()) || null,
                     },
                 });
             }
@@ -1498,19 +1584,19 @@ export class Service extends DatabaseService {
                     payload: {
                         eventType: "on-call.incident.created",
                         timestamp: new Date().toISOString(),
-                        projectId: ((_17 = incident.projectId) === null || _17 === void 0 ? void 0 : _17.toString()) || "",
+                        projectId: ((_23 = incident.projectId) === null || _23 === void 0 ? void 0 : _23.toString()) || "",
                         userId: notificationRuleItem.userId.toString(),
                         incident: {
-                            id: ((_18 = incident.id) === null || _18 === void 0 ? void 0 : _18.toString()) || "",
+                            id: ((_24 = incident.id) === null || _24 === void 0 ? void 0 : _24.toString()) || "",
                             title: incident.title || "",
                             description: incident.description || "",
                             incidentNumber: incident.incidentNumber || null,
                             incidentNumberWithPrefix: incident.incidentNumberWithPrefix || null,
-                            severity: ((_19 = incident.incidentSeverity) === null || _19 === void 0 ? void 0 : _19.name) || null,
-                            state: ((_20 = incident.currentIncidentState) === null || _20 === void 0 ? void 0 : _20.name) || null,
+                            severity: ((_25 = incident.incidentSeverity) === null || _25 === void 0 ? void 0 : _25.name) || null,
+                            state: ((_26 = incident.currentIncidentState) === null || _26 === void 0 ? void 0 : _26.name) || null,
                         },
-                        onCallPolicyId: ((_21 = options.onCallPolicyId) === null || _21 === void 0 ? void 0 : _21.toString()) || null,
-                        onCallPolicyEscalationRuleId: ((_22 = options.onCallPolicyEscalationRuleId) === null || _22 === void 0 ? void 0 : _22.toString()) || null,
+                        onCallPolicyId: ((_27 = options.onCallPolicyId) === null || _27 === void 0 ? void 0 : _27.toString()) || null,
+                        onCallPolicyEscalationRuleId: ((_28 = options.onCallPolicyEscalationRuleId) === null || _28 === void 0 ? void 0 : _28.toString()) || null,
                     },
                 });
             }
@@ -1523,19 +1609,19 @@ export class Service extends DatabaseService {
                     payload: {
                         eventType: "on-call.alertEpisode.created",
                         timestamp: new Date().toISOString(),
-                        projectId: ((_23 = alertEpisode.projectId) === null || _23 === void 0 ? void 0 : _23.toString()) || "",
+                        projectId: ((_29 = alertEpisode.projectId) === null || _29 === void 0 ? void 0 : _29.toString()) || "",
                         userId: notificationRuleItem.userId.toString(),
                         alertEpisode: {
-                            id: ((_24 = alertEpisode.id) === null || _24 === void 0 ? void 0 : _24.toString()) || "",
+                            id: ((_30 = alertEpisode.id) === null || _30 === void 0 ? void 0 : _30.toString()) || "",
                             title: alertEpisode.title || "",
                             description: alertEpisode.description || "",
                             episodeNumber: alertEpisode.episodeNumber || null,
                             episodeNumberWithPrefix: alertEpisode.episodeNumberWithPrefix || null,
-                            severity: ((_25 = alertEpisode.alertSeverity) === null || _25 === void 0 ? void 0 : _25.name) || null,
-                            state: ((_26 = alertEpisode.currentAlertState) === null || _26 === void 0 ? void 0 : _26.name) || null,
+                            severity: ((_31 = alertEpisode.alertSeverity) === null || _31 === void 0 ? void 0 : _31.name) || null,
+                            state: ((_32 = alertEpisode.currentAlertState) === null || _32 === void 0 ? void 0 : _32.name) || null,
                         },
-                        onCallPolicyId: ((_27 = options.onCallPolicyId) === null || _27 === void 0 ? void 0 : _27.toString()) || null,
-                        onCallPolicyEscalationRuleId: ((_28 = options.onCallPolicyEscalationRuleId) === null || _28 === void 0 ? void 0 : _28.toString()) || null,
+                        onCallPolicyId: ((_33 = options.onCallPolicyId) === null || _33 === void 0 ? void 0 : _33.toString()) || null,
+                        onCallPolicyEscalationRuleId: ((_34 = options.onCallPolicyEscalationRuleId) === null || _34 === void 0 ? void 0 : _34.toString()) || null,
                     },
                 });
             }
@@ -1548,26 +1634,26 @@ export class Service extends DatabaseService {
                     payload: {
                         eventType: "on-call.incidentEpisode.created",
                         timestamp: new Date().toISOString(),
-                        projectId: ((_29 = incidentEpisode.projectId) === null || _29 === void 0 ? void 0 : _29.toString()) || "",
+                        projectId: ((_35 = incidentEpisode.projectId) === null || _35 === void 0 ? void 0 : _35.toString()) || "",
                         userId: notificationRuleItem.userId.toString(),
                         incidentEpisode: {
-                            id: ((_30 = incidentEpisode.id) === null || _30 === void 0 ? void 0 : _30.toString()) || "",
+                            id: ((_36 = incidentEpisode.id) === null || _36 === void 0 ? void 0 : _36.toString()) || "",
                             title: incidentEpisode.title || "",
                             description: incidentEpisode.description || "",
                             episodeNumber: incidentEpisode.episodeNumber || null,
                             episodeNumberWithPrefix: incidentEpisode.episodeNumberWithPrefix || null,
-                            severity: ((_31 = incidentEpisode.incidentSeverity) === null || _31 === void 0 ? void 0 : _31.name) || null,
-                            state: ((_32 = incidentEpisode.currentIncidentState) === null || _32 === void 0 ? void 0 : _32.name) || null,
+                            severity: ((_37 = incidentEpisode.incidentSeverity) === null || _37 === void 0 ? void 0 : _37.name) || null,
+                            state: ((_38 = incidentEpisode.currentIncidentState) === null || _38 === void 0 ? void 0 : _38.name) || null,
                         },
-                        onCallPolicyId: ((_33 = options.onCallPolicyId) === null || _33 === void 0 ? void 0 : _33.toString()) || null,
-                        onCallPolicyEscalationRuleId: ((_34 = options.onCallPolicyEscalationRuleId) === null || _34 === void 0 ? void 0 : _34.toString()) || null,
+                        onCallPolicyId: ((_39 = options.onCallPolicyId) === null || _39 === void 0 ? void 0 : _39.toString()) || null,
+                        onCallPolicyEscalationRuleId: ((_40 = options.onCallPolicyEscalationRuleId) === null || _40 === void 0 ? void 0 : _40.toString()) || null,
                     },
                 });
             }
         }
         // send call.
-        if (((_35 = notificationRuleItem.userCall) === null || _35 === void 0 ? void 0 : _35.phone) &&
-            ((_36 = notificationRuleItem.userCall) === null || _36 === void 0 ? void 0 : _36.isVerified)) {
+        if (((_41 = notificationRuleItem.userCall) === null || _41 === void 0 ? void 0 : _41.phone) &&
+            ((_42 = notificationRuleItem.userCall) === null || _42 === void 0 ? void 0 : _42.isVerified)) {
             // send call for alert
             if (options.userNotificationEventType ===
                 UserNotificationEventType.AlertCreated &&
@@ -1575,7 +1661,7 @@ export class Service extends DatabaseService {
                 // create an error log.
                 deliveryAttempted = true;
                 logTimelineItem.status = UserNotificationStatus.Sending;
-                logTimelineItem.statusMessage = `Making a call to ${(_37 = notificationRuleItem.userCall) === null || _37 === void 0 ? void 0 : _37.phone.toString()}.`;
+                logTimelineItem.statusMessage = `Making a call to ${(_43 = notificationRuleItem.userCall) === null || _43 === void 0 ? void 0 : _43.phone.toString()}.`;
                 logTimelineItem.userCallId = notificationRuleItem.userCall.id;
                 const updatedLog = await UserOnCallLogTimelineService.create({
                     data: logTimelineItem,
@@ -1583,7 +1669,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const callRequest = await this.generateCallTemplateForAlertCreated((_38 = notificationRuleItem.userCall) === null || _38 === void 0 ? void 0 : _38.phone, alert, updatedLog.id);
+                const callRequest = await this.generateCallTemplateForAlertCreated((_44 = notificationRuleItem.userCall) === null || _44 === void 0 ? void 0 : _44.phone, alert, updatedLog.id);
                 // send call.
                 CallService.makeCall(callRequest, {
                     projectId: alert.projectId,
@@ -1615,7 +1701,7 @@ export class Service extends DatabaseService {
                 // send call for incident
                 deliveryAttempted = true;
                 logTimelineItem.status = UserNotificationStatus.Sending;
-                logTimelineItem.statusMessage = `Making a call to ${(_39 = notificationRuleItem.userCall) === null || _39 === void 0 ? void 0 : _39.phone.toString()}.`;
+                logTimelineItem.statusMessage = `Making a call to ${(_45 = notificationRuleItem.userCall) === null || _45 === void 0 ? void 0 : _45.phone.toString()}.`;
                 logTimelineItem.userCallId = notificationRuleItem.userCall.id;
                 const updatedLog = await UserOnCallLogTimelineService.create({
                     data: logTimelineItem,
@@ -1623,7 +1709,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const callRequest = await this.generateCallTemplateForIncidentCreated((_40 = notificationRuleItem.userCall) === null || _40 === void 0 ? void 0 : _40.phone, incident, updatedLog.id);
+                const callRequest = await this.generateCallTemplateForIncidentCreated((_46 = notificationRuleItem.userCall) === null || _46 === void 0 ? void 0 : _46.phone, incident, updatedLog.id);
                 // send call.
                 CallService.makeCall(callRequest, {
                     projectId: incident.projectId,
@@ -1655,7 +1741,7 @@ export class Service extends DatabaseService {
                 alertEpisode) {
                 deliveryAttempted = true;
                 logTimelineItem.status = UserNotificationStatus.Sending;
-                logTimelineItem.statusMessage = `Making a call to ${(_41 = notificationRuleItem.userCall) === null || _41 === void 0 ? void 0 : _41.phone.toString()}.`;
+                logTimelineItem.statusMessage = `Making a call to ${(_47 = notificationRuleItem.userCall) === null || _47 === void 0 ? void 0 : _47.phone.toString()}.`;
                 logTimelineItem.userCallId = notificationRuleItem.userCall.id;
                 const updatedLog = await UserOnCallLogTimelineService.create({
                     data: logTimelineItem,
@@ -1663,7 +1749,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const callRequest = await this.generateCallTemplateForAlertEpisodeCreated((_42 = notificationRuleItem.userCall) === null || _42 === void 0 ? void 0 : _42.phone, alertEpisode, updatedLog.id);
+                const callRequest = await this.generateCallTemplateForAlertEpisodeCreated((_48 = notificationRuleItem.userCall) === null || _48 === void 0 ? void 0 : _48.phone, alertEpisode, updatedLog.id);
                 CallService.makeCall(callRequest, {
                     projectId: alertEpisode.projectId,
                     customTwilioConfig: projectTwilioConfig,
@@ -1694,7 +1780,7 @@ export class Service extends DatabaseService {
                 incidentEpisode) {
                 deliveryAttempted = true;
                 logTimelineItem.status = UserNotificationStatus.Sending;
-                logTimelineItem.statusMessage = `Making a call to ${(_43 = notificationRuleItem.userCall) === null || _43 === void 0 ? void 0 : _43.phone.toString()}.`;
+                logTimelineItem.statusMessage = `Making a call to ${(_49 = notificationRuleItem.userCall) === null || _49 === void 0 ? void 0 : _49.phone.toString()}.`;
                 logTimelineItem.userCallId = notificationRuleItem.userCall.id;
                 const updatedLog = await UserOnCallLogTimelineService.create({
                     data: logTimelineItem,
@@ -1702,7 +1788,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const callRequest = await this.generateCallTemplateForIncidentEpisodeCreated((_44 = notificationRuleItem.userCall) === null || _44 === void 0 ? void 0 : _44.phone, incidentEpisode, updatedLog.id);
+                const callRequest = await this.generateCallTemplateForIncidentEpisodeCreated((_50 = notificationRuleItem.userCall) === null || _50 === void 0 ? void 0 : _50.phone, incidentEpisode, updatedLog.id);
                 /*
                  * CallService accepts incidentEpisodeId but never writes it onto the
                  * request body, so it is deliberately not passed here.
@@ -1731,11 +1817,11 @@ export class Service extends DatabaseService {
                 });
             }
         }
-        if (((_45 = notificationRuleItem.userCall) === null || _45 === void 0 ? void 0 : _45.phone) &&
-            !((_46 = notificationRuleItem.userCall) === null || _46 === void 0 ? void 0 : _46.isVerified)) {
+        if (((_51 = notificationRuleItem.userCall) === null || _51 === void 0 ? void 0 : _51.phone) &&
+            !((_52 = notificationRuleItem.userCall) === null || _52 === void 0 ? void 0 : _52.isVerified)) {
             // create a log.
             logTimelineItem.status = UserNotificationStatus.Error;
-            logTimelineItem.statusMessage = `Call not sent because phone ${(_47 = notificationRuleItem.userCall) === null || _47 === void 0 ? void 0 : _47.phone.toString()} is not verified.`;
+            logTimelineItem.statusMessage = `Call not sent because phone ${(_53 = notificationRuleItem.userCall) === null || _53 === void 0 ? void 0 : _53.phone.toString()} is not verified.`;
             await UserOnCallLogTimelineService.create({
                 data: logTimelineItem,
                 props: {
@@ -1744,8 +1830,8 @@ export class Service extends DatabaseService {
             });
         }
         // send push notification.
-        if (((_48 = notificationRuleItem.userPush) === null || _48 === void 0 ? void 0 : _48.deviceToken) &&
-            ((_49 = notificationRuleItem.userPush) === null || _49 === void 0 ? void 0 : _49.isVerified)) {
+        if (((_54 = notificationRuleItem.userPush) === null || _54 === void 0 ? void 0 : _54.deviceToken) &&
+            ((_55 = notificationRuleItem.userPush) === null || _55 === void 0 ? void 0 : _55.isVerified)) {
             /*
              * This is the on-call paging path - the notification that exists to wake
              * somebody at 3am - so it is the only push in the product allowed to
@@ -1769,7 +1855,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const pushMessage = PushNotificationUtil.createAlertCreatedNotification(Object.assign(Object.assign(Object.assign({ alertTitle: alert.title, projectName: ((_50 = alert.project) === null || _50 === void 0 ? void 0 : _50.name) || "OneUptime", alertViewLink: (await AlertService.getAlertLinkInDashboard(alert.projectId, alert.id)).toString() }, (alert.alertNumber !== undefined && {
+                const pushMessage = PushNotificationUtil.createAlertCreatedNotification(Object.assign(Object.assign(Object.assign({ alertTitle: alert.title, projectName: ((_56 = alert.project) === null || _56 === void 0 ? void 0 : _56.name) || "OneUptime", alertViewLink: (await AlertService.getAlertLinkInDashboard(alert.projectId, alert.id)).toString() }, (alert.alertNumber !== undefined && {
                     alertNumber: alert.alertNumber,
                 })), (alert.alertNumberWithPrefix && {
                     alertNumberWithPrefix: alert.alertNumberWithPrefix,
@@ -1823,7 +1909,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const pushMessage = PushNotificationUtil.createIncidentCreatedNotification(Object.assign(Object.assign(Object.assign({ incidentTitle: incident.title, projectName: ((_51 = incident.project) === null || _51 === void 0 ? void 0 : _51.name) || "OneUptime", incidentViewLink: (await IncidentService.getIncidentLinkInDashboard(incident.projectId, incident.id)).toString() }, (incident.incidentNumber !== undefined && {
+                const pushMessage = PushNotificationUtil.createIncidentCreatedNotification(Object.assign(Object.assign(Object.assign({ incidentTitle: incident.title, projectName: ((_57 = incident.project) === null || _57 === void 0 ? void 0 : _57.name) || "OneUptime", incidentViewLink: (await IncidentService.getIncidentLinkInDashboard(incident.projectId, incident.id)).toString() }, (incident.incidentNumber !== undefined && {
                     incidentNumber: incident.incidentNumber,
                 })), (incident.incidentNumberWithPrefix && {
                     incidentNumberWithPrefix: incident.incidentNumberWithPrefix,
@@ -1876,7 +1962,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const pushMessage = PushNotificationUtil.createAlertEpisodeCreatedNotification(Object.assign(Object.assign(Object.assign({ alertEpisodeTitle: alertEpisode.title, projectName: ((_52 = alertEpisode.project) === null || _52 === void 0 ? void 0 : _52.name) || "OneUptime", alertEpisodeViewLink: (await AlertEpisodeService.getEpisodeLinkInDashboard(alertEpisode.projectId, alertEpisode.id)).toString() }, (alertEpisode.episodeNumber !== undefined && {
+                const pushMessage = PushNotificationUtil.createAlertEpisodeCreatedNotification(Object.assign(Object.assign(Object.assign({ alertEpisodeTitle: alertEpisode.title, projectName: ((_58 = alertEpisode.project) === null || _58 === void 0 ? void 0 : _58.name) || "OneUptime", alertEpisodeViewLink: (await AlertEpisodeService.getEpisodeLinkInDashboard(alertEpisode.projectId, alertEpisode.id)).toString() }, (alertEpisode.episodeNumber !== undefined && {
                     episodeNumber: alertEpisode.episodeNumber,
                 })), (alertEpisode.episodeNumberWithPrefix && {
                     episodeNumberWithPrefix: alertEpisode.episodeNumberWithPrefix,
@@ -1928,7 +2014,7 @@ export class Service extends DatabaseService {
                         isRoot: true,
                     },
                 });
-                const pushMessage = PushNotificationUtil.createIncidentEpisodeCreatedNotification(Object.assign(Object.assign(Object.assign({ incidentEpisodeTitle: incidentEpisode.title, projectName: ((_53 = incidentEpisode.project) === null || _53 === void 0 ? void 0 : _53.name) || "OneUptime", incidentEpisodeViewLink: (await IncidentEpisodeService.getEpisodeLinkInDashboard(incidentEpisode.projectId, incidentEpisode.id)).toString() }, (incidentEpisode.episodeNumber !== undefined && {
+                const pushMessage = PushNotificationUtil.createIncidentEpisodeCreatedNotification(Object.assign(Object.assign(Object.assign({ incidentEpisodeTitle: incidentEpisode.title, projectName: ((_59 = incidentEpisode.project) === null || _59 === void 0 ? void 0 : _59.name) || "OneUptime", incidentEpisodeViewLink: (await IncidentEpisodeService.getEpisodeLinkInDashboard(incidentEpisode.projectId, incidentEpisode.id)).toString() }, (incidentEpisode.episodeNumber !== undefined && {
                     episodeNumber: incidentEpisode.episodeNumber,
                 })), (incidentEpisode.episodeNumberWithPrefix && {
                     episodeNumberWithPrefix: incidentEpisode.episodeNumberWithPrefix,
@@ -1966,8 +2052,8 @@ export class Service extends DatabaseService {
                 });
             }
         }
-        if (((_54 = notificationRuleItem.userPush) === null || _54 === void 0 ? void 0 : _54.deviceToken) &&
-            !((_55 = notificationRuleItem.userPush) === null || _55 === void 0 ? void 0 : _55.isVerified)) {
+        if (((_60 = notificationRuleItem.userPush) === null || _60 === void 0 ? void 0 : _60.deviceToken) &&
+            !((_61 = notificationRuleItem.userPush) === null || _61 === void 0 ? void 0 : _61.isVerified)) {
             // create a log.
             logTimelineItem.status = UserNotificationStatus.Error;
             logTimelineItem.statusMessage = `Push notification not sent because device is not verified.`;
@@ -2006,6 +2092,130 @@ export class Service extends DatabaseService {
         }
         return deliveryAttempted;
     }
+    /*
+     * The Slack and Microsoft Teams halves of deliverNotificationForRule. Both
+     * channels deliver the same way — the same generated message blocks handed
+     * to the same direct-message sender, with only the workspace type and the
+     * timeline method column differing — so one helper carries both instead of
+     * two more copies of the per-event ladder above.
+     *
+     * Returns whether a delivery was attempted. `false` means this event type
+     * has no workspace template, and the caller's fell-through guard turns that
+     * into a loud Error row rather than a silent nothing.
+     */
+    async deliverWorkspaceDirectMessageForRule(data) {
+        const channelDisplayName = getWorkspaceTypeDisplayName(data.workspaceType);
+        const options = data.options;
+        /*
+         * Resolve the event into the entity being paged about, the block
+         * generator for it, and the ids the send should be correlated with. The
+         * generator is deferred because the message embeds the timeline row id,
+         * which does not exist until the row below is created.
+         */
+        let entityProjectId = undefined;
+        let incidentId = undefined;
+        let alertId = undefined;
+        let alertEpisodeId = undefined;
+        let incidentEpisodeId = undefined;
+        let generateBlocks = null;
+        let messageSummary = "";
+        if (options.userNotificationEventType ===
+            UserNotificationEventType.IncidentCreated &&
+            data.incident) {
+            const incident = data.incident;
+            entityProjectId = incident.projectId;
+            incidentId = incident.id;
+            messageSummary = `On-call notification: incident created.`;
+            generateBlocks = (timelineId) => {
+                return this.generateWorkspaceMessageBlocksForIncidentCreated(incident, timelineId);
+            };
+        }
+        if (options.userNotificationEventType ===
+            UserNotificationEventType.AlertCreated &&
+            data.alert) {
+            const alert = data.alert;
+            entityProjectId = alert.projectId;
+            alertId = alert.id;
+            messageSummary = `On-call notification: alert created.`;
+            generateBlocks = (timelineId) => {
+                return this.generateWorkspaceMessageBlocksForAlertCreated(alert, timelineId);
+            };
+        }
+        if (options.userNotificationEventType ===
+            UserNotificationEventType.AlertEpisodeCreated &&
+            data.alertEpisode) {
+            const alertEpisode = data.alertEpisode;
+            entityProjectId = alertEpisode.projectId;
+            alertEpisodeId = alertEpisode.id;
+            messageSummary = `On-call notification: alert episode created.`;
+            generateBlocks = (timelineId) => {
+                return this.generateWorkspaceMessageBlocksForAlertEpisodeCreated(alertEpisode, timelineId);
+            };
+        }
+        if (options.userNotificationEventType ===
+            UserNotificationEventType.IncidentEpisodeCreated &&
+            data.incidentEpisode) {
+            const incidentEpisode = data.incidentEpisode;
+            entityProjectId = incidentEpisode.projectId;
+            incidentEpisodeId = incidentEpisode.id;
+            messageSummary = `On-call notification: incident episode created.`;
+            generateBlocks = (timelineId) => {
+                return this.generateWorkspaceMessageBlocksForIncidentEpisodeCreated(incidentEpisode, timelineId);
+            };
+        }
+        if (!generateBlocks) {
+            return false;
+        }
+        data.logTimelineItem.status = UserNotificationStatus.Sending;
+        data.logTimelineItem.statusMessage = `Sending ${channelDisplayName} message.`;
+        if (data.workspaceType === WorkspaceType.Slack) {
+            data.logTimelineItem.userSlackId = data.methodId;
+        }
+        if (data.workspaceType === WorkspaceType.MicrosoftTeams) {
+            data.logTimelineItem.userMicrosoftTeamsId = data.methodId;
+        }
+        const updatedLog = await UserOnCallLogTimelineService.create({
+            data: data.logTimelineItem,
+            props: {
+                isRoot: true,
+            },
+        });
+        const messageBlocks = await generateBlocks(updatedLog.id);
+        /*
+         * Fire-and-forget like every other channel: the sender flips the timeline
+         * row to Sent / Error itself, and the .catch is the safety net for a
+         * rejection raised before it gets that far.
+         */
+        WorkspaceUserNotificationService.sendDirectMessageToUser({
+            projectId: entityProjectId || options.projectId,
+            workspaceType: data.workspaceType,
+            workspaceUserId: data.workspaceUserId,
+            messageBlocks: messageBlocks,
+            messageSummary: messageSummary,
+            userId: data.notificationRuleItem.userId,
+            userOnCallLogTimelineId: updatedLog.id,
+            incidentId: incidentId,
+            alertId: alertId,
+            alertEpisodeId: alertEpisodeId,
+            incidentEpisodeId: incidentEpisodeId,
+            onCallPolicyId: options.onCallPolicyId,
+            onCallPolicyEscalationRuleId: options.onCallPolicyEscalationRuleId,
+            teamId: options.userBelongsToTeamId,
+            onCallScheduleId: options.onCallScheduleId,
+        }).catch(async (err) => {
+            await UserOnCallLogTimelineService.updateOneById({
+                id: updatedLog.id,
+                data: {
+                    status: UserNotificationStatus.Error,
+                    statusMessage: err.message || `Error sending ${channelDisplayName} message.`,
+                },
+                props: {
+                    isRoot: true,
+                },
+            });
+        });
+        return true;
+    }
     /*
      * The channels this rule could actually reach the user on, by display name.
      *
@@ -2016,7 +2226,7 @@ export class Service extends DatabaseService {
      * isVerified column), so presence of a URL is the whole gate there.
      */
     getContactableChannelNames(notificationRuleItem) {
-        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o;
+        var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s;
         const channels = [];
         if (((_a = notificationRuleItem.userEmail) === null || _a === void 0 ? void 0 : _a.email) &&
             ((_b = notificationRuleItem.userEmail) === null || _b === void 0 ? void 0 : _b.isVerified)) {
@@ -2034,15 +2244,23 @@ export class Service extends DatabaseService {
             ((_h = notificationRuleItem.userTelegram) === null || _h === void 0 ? void 0 : _h.isVerified)) {
             channels.push("Telegram");
         }
-        if ((_j = notificationRuleItem.userWebhook) === null || _j === void 0 ? void 0 : _j.webhookUrl) {
+        if (((_j = notificationRuleItem.userSlack) === null || _j === void 0 ? void 0 : _j.slackUserId) &&
+            ((_k = notificationRuleItem.userSlack) === null || _k === void 0 ? void 0 : _k.isVerified)) {
+            channels.push("Slack");
+        }
+        if (((_l = notificationRuleItem.userMicrosoftTeams) === null || _l === void 0 ? void 0 : _l.microsoftTeamsUserId) &&
+            ((_m = notificationRuleItem.userMicrosoftTeams) === null || _m === void 0 ? void 0 : _m.isVerified)) {
+            channels.push("Microsoft Teams");
+        }
+        if ((_o = notificationRuleItem.userWebhook) === null || _o === void 0 ? void 0 : _o.webhookUrl) {
             channels.push("Webhook");
         }
-        if (((_k = notificationRuleItem.userCall) === null || _k === void 0 ? void 0 : _k.phone) &&
-            ((_l = notificationRuleItem.userCall) === null || _l === void 0 ? void 0 : _l.isVerified)) {
+        if (((_p = notificationRuleItem.userCall) === null || _p === void 0 ? void 0 : _p.phone) &&
+            ((_q = notificationRuleItem.userCall) === null || _q === void 0 ? void 0 : _q.isVerified)) {
             channels.push("Call");
         }
-        if (((_m = notificationRuleItem.userPush) === null || _m === void 0 ? void 0 : _m.deviceToken) &&
-            ((_o = notificationRuleItem.userPush) === null || _o === void 0 ? void 0 : _o.isVerified)) {
+        if (((_r = notificationRuleItem.userPush) === null || _r === void 0 ? void 0 : _r.deviceToken) &&
+            ((_s = notificationRuleItem.userPush) === null || _s === void 0 ? void 0 : _s.isVerified)) {
             channels.push("Push");
         }
         return channels;
@@ -2162,10 +2380,11 @@ export class Service extends DatabaseService {
     /*
      * Pick what to page the user on, and build an unsaved rule for each choice.
      *
-     * Zero-cost channels win: push and email reach the most people for no money
-     * and no billing surprise, and there is no reason to pick between them, so a
-     * user who has both gets both. Only a user with neither is worth spending on,
-     * and then just once, in escalating-intrusiveness order.
+     * Zero-cost channels win: push, email, Slack and Microsoft Teams reach the
+     * most people for no money and no billing surprise, and there is no reason
+     * to pick between them, so a user who has several gets all of them. Only a
+     * user with none of these is worth spending on, and then just once, in
+     * escalating-intrusiveness order.
      *
      * Paid channels are additionally gated on the project's own enable flags.
      * SmsService and CallService enforce those at send time, but WhatsApp and
@@ -2217,6 +2436,50 @@ export class Service extends DatabaseService {
             rule.userEmailId = userEmail.id;
             chosen.push({ channelName: "Email", rule: rule });
         }
+        const userSlack = await UserSlackService.findOneBy({
+            query: {
+                projectId: options.projectId,
+                userId: options.userId,
+                isVerified: true,
+            },
+            select: {
+                _id: true,
+                slackUserId: true,
+                slackUserName: true,
+                isVerified: true,
+            },
+            props: {
+                isRoot: true,
+            },
+        });
+        if (userSlack) {
+            const rule = this.buildUnsavedFallbackRule(options);
+            rule.userSlack = userSlack;
+            rule.userSlackId = userSlack.id;
+            chosen.push({ channelName: "Slack", rule: rule });
+        }
+        const userMicrosoftTeams = await UserMicrosoftTeamsService.findOneBy({
+            query: {
+                projectId: options.projectId,
+                userId: options.userId,
+                isVerified: true,
+            },
+            select: {
+                _id: true,
+                microsoftTeamsUserId: true,
+                microsoftTeamsUserName: true,
+                isVerified: true,
+            },
+            props: {
+                isRoot: true,
+            },
+        });
+        if (userMicrosoftTeams) {
+            const rule = this.buildUnsavedFallbackRule(options);
+            rule.userMicrosoftTeams = userMicrosoftTeams;
+            rule.userMicrosoftTeamsId = userMicrosoftTeams.id;
+            chosen.push({ channelName: "Microsoft Teams", rule: rule });
+        }
         if (chosen.length > 0) {
             return chosen;
         }
@@ -2691,6 +2954,107 @@ export class Service extends DatabaseService {
         lines.push("", `✅ <a href="${this.escapeTelegramHtml(ackUrl.toString())}">Tap to acknowledge</a>`);
         return lines.join("\n");
     }
+    /*
+     * ---------------------------------------------------------------------- *
+     * Workspace (Slack / Microsoft Teams) direct-message generators.
+     *
+     * One generator family serves BOTH workspace channels: the blocks are
+     * written in standard markdown, which SlackUtil slackifies and
+     * MicrosoftTeamsUtil renders into an adaptive card. Keep them to the block
+     * types both platforms implement (markdown / header / divider / buttons) —
+     * anything else throws NotImplementedException on Teams.
+     * ---------------------------------------------------------------------- *
+     */
+    buildWorkspaceMessageBlocks(data) {
+        const lines = [
+            `🚨 **${data.headline}**`,
+            "",
+            `📋 **${data.identifier}**`,
+            "",
+            "👤 You're getting this because you're on call.",
+        ];
+        if (data.dashboardUrl) {
+            lines.push("", `🔎 [${data.dashboardLinkText}](${data.dashboardUrl.toString()})`);
+        }
+        lines.push("", `✅ [Acknowledge](${data.ackUrl.toString()})`);
+        const markdownBlock = {
+            _type: "WorkspacePayloadMarkdown",
+            text: lines.join("\n"),
+        };
+        return [markdownBlock];
+    }
+    async generateWorkspaceMessageBlocksForAlertCreated(alert, userOnCallLogTimelineId) {
+        const ackUrl = await this.buildOnCallAcknowledgeShortUrl(userOnCallLogTimelineId);
+        const alertIdentifier = alert.alertNumber !== undefined
+            ? `${alert.alertNumberWithPrefix || "#" + alert.alertNumber} — ${alert.title || "Alert"}`
+            : alert.title || "Alert";
+        let dashboardUrl = null;
+        if (alert.projectId && alert.id) {
+            dashboardUrl = await AlertService.getAlertLinkInDashboard(alert.projectId, alert.id);
+        }
+        return this.buildWorkspaceMessageBlocks({
+            headline: "New alert assigned to you",
+            identifier: alertIdentifier,
+            dashboardUrl: dashboardUrl,
+            dashboardLinkText: "View alert in OneUptime",
+            ackUrl: ackUrl,
+        });
+    }
+    async generateWorkspaceMessageBlocksForIncidentCreated(incident, userOnCallLogTimelineId) {
+        const ackUrl = await this.buildOnCallAcknowledgeShortUrl(userOnCallLogTimelineId);
+        const incidentIdentifier = incident.incidentNumber !== undefined
+            ? `${incident.incidentNumberWithPrefix || "#" + incident.incidentNumber} — ${incident.title || "Incident"}`
+            : incident.title || "Incident";
+        let dashboardUrl = null;
+        if (incident.projectId && incident.id) {
+            dashboardUrl = await IncidentService.getIncidentLinkInDashboard(incident.projectId, incident.id);
+        }
+        return this.buildWorkspaceMessageBlocks({
+            headline: "New incident assigned to you",
+            identifier: incidentIdentifier,
+            dashboardUrl: dashboardUrl,
+            dashboardLinkText: "View incident in OneUptime",
+            ackUrl: ackUrl,
+        });
+    }
+    async generateWorkspaceMessageBlocksForAlertEpisodeCreated(alertEpisode, userOnCallLogTimelineId) {
+        const ackUrl = await this.buildOnCallAcknowledgeShortUrl(userOnCallLogTimelineId);
+        const episodeIdentifier = alertEpisode.episodeNumberWithPrefix
+            ? `${alertEpisode.episodeNumberWithPrefix} — ${alertEpisode.title || "Alert Episode"}`
+            : alertEpisode.episodeNumber !== undefined
+                ? `#${alertEpisode.episodeNumber} — ${alertEpisode.title || "Alert Episode"}`
+                : alertEpisode.title || "Alert Episode";
+        let dashboardUrl = null;
+        if (alertEpisode.projectId && alertEpisode.id) {
+            dashboardUrl = await AlertEpisodeService.getEpisodeLinkInDashboard(alertEpisode.projectId, alertEpisode.id);
+        }
+        return this.buildWorkspaceMessageBlocks({
+            headline: "New alert episode assigned to you",
+            identifier: episodeIdentifier,
+            dashboardUrl: dashboardUrl,
+            dashboardLinkText: "View alert episode in OneUptime",
+            ackUrl: ackUrl,
+        });
+    }
+    async generateWorkspaceMessageBlocksForIncidentEpisodeCreated(incidentEpisode, userOnCallLogTimelineId) {
+        const ackUrl = await this.buildOnCallAcknowledgeShortUrl(userOnCallLogTimelineId);
+        const episodeIdentifier = incidentEpisode.episodeNumberWithPrefix
+            ? `${incidentEpisode.episodeNumberWithPrefix} — ${incidentEpisode.title || "Incident Episode"}`
+            : incidentEpisode.episodeNumber !== undefined
+                ? `#${incidentEpisode.episodeNumber} — ${incidentEpisode.title || "Incident Episode"}`
+                : incidentEpisode.title || "Incident Episode";
+        let dashboardUrl = null;
+        if (incidentEpisode.projectId && incidentEpisode.id) {
+            dashboardUrl = await IncidentEpisodeService.getEpisodeLinkInDashboard(incidentEpisode.projectId, incidentEpisode.id);
+        }
+        return this.buildWorkspaceMessageBlocks({
+            headline: "New incident episode assigned to you",
+            identifier: episodeIdentifier,
+            dashboardUrl: dashboardUrl,
+            dashboardLinkText: "View incident episode in OneUptime",
+            ackUrl: ackUrl,
+        });
+    }
     async generateWhatsAppTemplateForAlertCreated(to, alert, userOnCallLogTimelineId) {
         var _a;
         const host = await DatabaseConfig.getHost();
@@ -3300,7 +3664,7 @@ export class Service extends DatabaseService {
             throw new BadDataException("An opt-out notification rule cannot have a notification method. Remove the notification method, or turn off opt-out.");
         }
         if (!data.isOptOut && !data.hasNotificationMethod) {
-            throw new BadDataException("Call, SMS, WhatsApp, Telegram, Webhook, Email, or Push notification is required");
+            throw new BadDataException("Call, SMS, WhatsApp, Telegram, Slack, Microsoft Teams, Webhook, Email, or Push notification is required");
         }
     }
     /**
@@ -3530,6 +3894,8 @@ export class Service extends DatabaseService {
                 userCallId: true,
                 userWhatsAppId: true,
                 userTelegramId: true,
+                userSlackId: true,
+                userMicrosoftTeamsId: true,
                 userPushId: true,
                 userWebhookId: true,
             },
@@ -3733,6 +4099,8 @@ export class Service extends DatabaseService {
                 userCallId: true,
                 userWhatsAppId: true,
                 userTelegramId: true,
+                userSlackId: true,
+                userMicrosoftTeamsId: true,
                 userPushId: true,
                 userWebhookId: true,
             },
@@ -3857,6 +4225,12 @@ export class Service extends DatabaseService {
         if (descriptor.userTelegramId) {
             rule.userTelegramId = descriptor.userTelegramId;
         }
+        if (descriptor.userSlackId) {
+            rule.userSlackId = descriptor.userSlackId;
+        }
+        if (descriptor.userMicrosoftTeamsId) {
+            rule.userMicrosoftTeamsId = descriptor.userMicrosoftTeamsId;
+        }
         if (descriptor.userWebhookId) {
             rule.userWebhookId = descriptor.userWebhookId;
         }
@@ -3881,6 +4255,12 @@ export class Service extends DatabaseService {
         if (descriptor.userTelegramId) {
             query["userTelegramId"] = descriptor.userTelegramId;
         }
+        if (descriptor.userSlackId) {
+            query["userSlackId"] = descriptor.userSlackId;
+        }
+        if (descriptor.userMicrosoftTeamsId) {
+            query["userMicrosoftTeamsId"] = descriptor.userMicrosoftTeamsId;
+        }
         if (descriptor.userWebhookId) {
             query["userWebhookId"] = descriptor.userWebhookId;
         }
@@ -4173,6 +4553,22 @@ export class Service extends DatabaseService {
             });
             isVerified = Boolean(row === null || row === void 0 ? void 0 : row.isVerified);
         }
+        else if (data.methodType === ReadinessMethodType.Slack) {
+            row = await UserSlackService.findOneBy({
+                query: query,
+                select: { _id: true, userId: true, isVerified: true },
+                props: props,
+            });
+            isVerified = Boolean(row === null || row === void 0 ? void 0 : row.isVerified);
+        }
+        else if (data.methodType === ReadinessMethodType.MicrosoftTeams) {
+            row = await UserMicrosoftTeamsService.findOneBy({
+                query: query,
+                select: { _id: true, userId: true, isVerified: true },
+                props: props,
+            });
+            isVerified = Boolean(row === null || row === void 0 ? void 0 : row.isVerified);
+        }
         else if (data.methodType === ReadinessMethodType.Webhook) {
             row = await UserWebhookService.findOneBy({
                 query: query,
@@ -4219,6 +4615,12 @@ export class Service extends DatabaseService {
         if (methodType === ReadinessMethodType.Telegram) {
             return rule.userTelegramId;
         }
+        if (methodType === ReadinessMethodType.Slack) {
+            return rule.userSlackId;
+        }
+        if (methodType === ReadinessMethodType.MicrosoftTeams) {
+            return rule.userMicrosoftTeamsId;
+        }
         if (methodType === ReadinessMethodType.Webhook) {
             return rule.userWebhookId;
         }
@@ -4472,6 +4874,8 @@ export class Service extends DatabaseService {
                     userPushId: true,
                     userWhatsAppId: true,
                     userTelegramId: true,
+                    userSlackId: true,
+                    userMicrosoftTeamsId: true,
                     userWebhookId: true,
                 },
                 sort: {
@@ -4840,6 +5244,34 @@ __decorate([
         ObjectID]),
     __metadata("design:returntype", Promise)
 ], Service.prototype, "generateTelegramBodyForIncidentEpisodeCreated", null);
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [Alert,
+        ObjectID]),
+    __metadata("design:returntype", Promise)
+], Service.prototype, "generateWorkspaceMessageBlocksForAlertCreated", null);
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [Incident,
+        ObjectID]),
+    __metadata("design:returntype", Promise)
+], Service.prototype, "generateWorkspaceMessageBlocksForIncidentCreated", null);
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [AlertEpisode,
+        ObjectID]),
+    __metadata("design:returntype", Promise)
+], Service.prototype, "generateWorkspaceMessageBlocksForAlertEpisodeCreated", null);
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [IncidentEpisode,
+        ObjectID]),
+    __metadata("design:returntype", Promise)
+], Service.prototype, "generateWorkspaceMessageBlocksForIncidentEpisodeCreated", null);
 __decorate([
     CaptureSpan(),
     __metadata("design:type", Function),