@oneuptime/common 11.3.26 → 11.4.0

package/build/dist/Server/Utils/AI/IncidentAIContextBuilder.js

@@ -294,7 +294,12 @@ The postmortem should:
 
 Use a standard incident postmortem format with sections for: Executive Summary, Timeline, Root Cause Analysis, Impact, Action Items, and Lessons Learned.
 
-Write in a professional, clear, and concise manner. Use markdown formatting for better readability.`;
+Write in a professional, clear, and concise manner. Use markdown formatting for better readability.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided incident data. Do NOT invent root causes, timelines, metrics, customer impact, or actions the data does not support.
+- If a section needs information the data does not contain, write "Not available in the incident record" instead of guessing.
+- Never fabricate numbers or state confidence levels.`;
         }
         // Build user message based on whether template is provided
         const userMessage = template
@@ -447,7 +452,12 @@ DO NOT include:
 - Confidential information
 - Excessive jargon
 
-Write in markdown format for better readability.`;
+Write in markdown format for better readability.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided incident data; never invent impact, causes, timing, or status.
+- If something is not known from the data, say it is still being investigated rather than guessing.
+- Never fabricate numbers or specific timings the data does not support.`;
             }
         }
         else if (template) {
@@ -477,7 +487,12 @@ The note should:
 4. Be detailed enough to help team members understand the situation
 5. Use technical language appropriate for the engineering team
 
-Write in markdown format for better readability. Be thorough and technical.`;
+Write in markdown format for better readability. Be thorough and technical.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided incident data. Do NOT invent root causes, metrics, impact, or actions the data does not support.
+- If something a section needs is not in the data, write "Not available in the incident record" instead of guessing.
+- Never fabricate numbers or state confidence levels.`;
         }
         // Build user message
         const userMessage = template

package/build/dist/Server/Utils/AI/IncidentAIContextBuilder.js.map

@@ -1 +1 @@
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package/build/dist/Server/Utils/AI/IncidentEpisodeAIContextBuilder.js

@@ -317,7 +317,12 @@ The postmortem should:
 
 Use a standard incident postmortem format with sections for: Executive Summary, Timeline, Root Cause Analysis, Impact, Action Items, and Lessons Learned.
 
-Write in a professional, clear, and concise manner. Use markdown formatting for better readability.`;
+Write in a professional, clear, and concise manner. Use markdown formatting for better readability.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided episode data. Do NOT invent root causes, timelines, metrics, impact, or actions the data does not support.
+- If a section needs information the data does not contain, write "Not available in the incident record" instead of guessing.
+- Never fabricate numbers or state confidence levels.`;
         }
         // Build user message based on whether template is provided
         const userMessage = template

package/build/dist/Server/Utils/AI/IncidentEpisodeAIContextBuilder.js.map

@@ -1 +1 @@
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package/build/dist/Server/Utils/AI/ScheduledMaintenanceAIContextBuilder.js

@@ -242,7 +242,12 @@ DO NOT include:
 - Confidential information
 - Excessive jargon
 
-Write in markdown format for better readability.`;
+Write in markdown format for better readability.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided maintenance data; never invent scope, impact, timing, or status.
+- If something is not known from the data, say it will be confirmed rather than guessing.
+- Never fabricate numbers or specific timings the data does not support.`;
             }
         }
         else if (template) {
@@ -272,7 +277,12 @@ The note should:
 4. Be detailed enough to help team members understand the current status
 5. Use technical language appropriate for the engineering team
 
-Write in markdown format for better readability. Be thorough and technical.`;
+Write in markdown format for better readability. Be thorough and technical.
+
+Grounding rules (important):
+- Use ONLY facts that appear in the provided maintenance data. Do NOT invent scope, metrics, impact, or actions the data does not support.
+- If something a section needs is not in the data, write "Not available in the maintenance record" instead of guessing.
+- Never fabricate numbers or state confidence levels.`;
         }
         // Build user message
         const userMessage = template

package/build/dist/Server/Utils/AI/ScheduledMaintenanceAIContextBuilder.js.map

@@ -1 +1 @@
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package/build/dist/Server/Utils/AI/Sentinel/AlertInvestigationRunner.js

@@ -0,0 +1,119 @@
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+import OneUptimeDate from "../../../../Types/Date";
+import { Blue500 } from "../../../../Types/BrandColors";
+import { AlertFeedEventType } from "../../../../Models/DatabaseModels/AlertFeed";
+import AlertFeedService from "../../../Services/AlertFeedService";
+import AlertAIContextBuilder from "../AlertAIContextBuilder";
+import SentinelInvestigationEngine from "./SentinelInvestigationEngine";
+import logger from "../../Logger";
+import CaptureSpan from "../../Telemetry/CaptureSpan";
+/*
+ * Sentinel — alert investigation.
+ *
+ * Alerts are the earlier, "left of boom" signal. When a new alert is declared,
+ * Sentinel investigates it (read-only) and posts a cited root-cause analysis to
+ * the alert timeline + Slack/Teams. Symmetric to incident investigation and
+ * built on the same shared SentinelInvestigationEngine.
+ *
+ * Gated by the same per-project opt-in as incidents. Alert volume can be higher
+ * than incidents, so severity / rate gating is a deliberate follow-up.
+ */
+export default class SentinelAlertInvestigationRunner {
+    /*
+     * Entry point called (fire-and-forget) from AlertService.onCreateSuccess.
+     * Never throws — all failures are logged and recorded on the AIRun.
+     */
+    static async investigateNewAlert(data) {
+        const { alertId, projectId } = data;
+        try {
+            if (!(await SentinelInvestigationEngine.isEnabledForProject(projectId, "Alert"))) {
+                return;
+            }
+            const contextData = await AlertAIContextBuilder.buildAlertContext({
+                alertId,
+            });
+            await SentinelInvestigationEngine.investigate({
+                projectId,
+                feature: "Sentinel Alert Investigation",
+                subjectAlertId: alertId,
+                contextSummary: this.buildAlertSummary(contextData),
+                postAnalysis: async (postData) => {
+                    await AlertFeedService.createAlertFeedItem({
+                        alertId,
+                        projectId,
+                        alertFeedEventType: AlertFeedEventType.RootCause,
+                        displayColor: Blue500,
+                        feedInfoInMarkdown: postData.analysisMarkdown,
+                        /*
+                         * Quiet mode: an inconclusive investigation posts to the timeline
+                         * but does NOT loudly ping the workspace / on-call.
+                         */
+                        workspaceNotification: {
+                            sendWorkspaceNotification: postData.isConfident,
+                        },
+                    });
+                },
+            });
+        }
+        catch (error) {
+            logger.error(`Sentinel: unexpected error investigating alert ${alertId.toString()}: ${error}`);
+        }
+    }
+    // Build a compact alert record to seed the investigation.
+    static buildAlertSummary(contextData) {
+        var _a, _b, _c;
+        const { alert, internalNotes } = contextData;
+        const lines = [];
+        lines.push("# Alert");
+        lines.push(`Title: ${alert.title || "N/A"}`);
+        if (alert.description) {
+            lines.push(`Description: ${alert.description}`);
+        }
+        lines.push(`Severity: ${((_a = alert.alertSeverity) === null || _a === void 0 ? void 0 : _a.name) || "N/A"}`);
+        lines.push(`Current state: ${((_b = alert.currentAlertState) === null || _b === void 0 ? void 0 : _b.name) || "N/A"}`);
+        lines.push(`Declared at: ${alert.createdAt
+            ? OneUptimeDate.getDateAsFormattedString(alert.createdAt)
+            : "N/A"}`);
+        if ((_c = alert.monitor) === null || _c === void 0 ? void 0 : _c.name) {
+            lines.push(`Affected monitor: ${alert.monitor.name}`);
+        }
+        if (alert.labels && alert.labels.length > 0) {
+            lines.push(`Labels: ${alert.labels
+                .map((l) => {
+                return l.name;
+            })
+                .filter(Boolean)
+                .join(", ")}`);
+        }
+        if (alert.rootCause) {
+            lines.push(`Root cause (as recorded so far): ${alert.rootCause}`);
+        }
+        const recentNotes = (internalNotes || [])
+            .slice(-5)
+            .map((note) => {
+            return note.note ? `- ${note.note}` : "";
+        })
+            .filter(Boolean);
+        if (recentNotes.length > 0) {
+            lines.push("");
+            lines.push("Recent internal notes:");
+            lines.push(...recentNotes);
+        }
+        return lines.join("\n");
+    }
+}
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [Object]),
+    __metadata("design:returntype", Promise)
+], SentinelAlertInvestigationRunner, "investigateNewAlert", null);
+//# sourceMappingURL=AlertInvestigationRunner.js.map

package/build/dist/Server/Utils/AI/Sentinel/AlertInvestigationRunner.js.map

@@ -0,0 +1 @@
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package/build/dist/Server/Utils/AI/Sentinel/IncidentInvestigationRunner.js

@@ -0,0 +1,147 @@
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+import OneUptimeDate from "../../../../Types/Date";
+import { Blue500 } from "../../../../Types/BrandColors";
+import { IncidentFeedEventType } from "../../../../Models/DatabaseModels/IncidentFeed";
+import IncidentFeedService from "../../../Services/IncidentFeedService";
+import IncidentAIContextBuilder from "../IncidentAIContextBuilder";
+import SentinelInvestigationEngine from "./SentinelInvestigationEngine";
+import SentinelMemory from "./SentinelMemory";
+import logger from "../../Logger";
+import CaptureSpan from "../../Telemetry/CaptureSpan";
+/*
+ * Sentinel — incident investigation.
+ *
+ * When a new incident is declared, wakes Sentinel to investigate it (read-only)
+ * and post a cited root-cause analysis into the incident timeline + Slack/Teams
+ * — before the on-call engineer has finished reading the page. The heavy lifting
+ * (run lifecycle, the agent loop, confidence gating) lives in the shared
+ * SentinelInvestigationEngine; this file only assembles incident context and
+ * posts the result to the incident's feed.
+ *
+ * Built on the fire-and-forget async pattern already used throughout
+ * IncidentService.onCreateSuccess. See Internal/Roadmap/AISentinelReliabilityBrain.md.
+ */
+export default class SentinelIncidentInvestigationRunner {
+    /*
+     * Entry point called (fire-and-forget) from IncidentService.onCreateSuccess.
+     * Never throws — all failures are logged and recorded on the AIRun.
+     */
+    static async investigateNewIncident(data) {
+        const { incidentId, projectId } = data;
+        try {
+            if (!(await SentinelInvestigationEngine.isEnabledForProject(projectId, "Incident"))) {
+                return;
+            }
+            const contextData = await IncidentAIContextBuilder.buildIncidentContext({
+                incidentId,
+                includeWorkspaceMessages: false,
+            });
+            /*
+             * Recurrence memory: pull in past resolved incidents that share this
+             * incident's monitors/labels so Sentinel can recognise "I've seen this
+             * before" and reference the prior fix.
+             */
+            const priorCasesContext = await SentinelMemory.getPriorSimilarIncidentsContext({
+                projectId,
+                currentIncidentId: incidentId,
+                monitorNames: (contextData.incident.monitors || [])
+                    .map((m) => {
+                    return m.name || "";
+                })
+                    .filter(Boolean),
+                labelNames: (contextData.incident.labels || [])
+                    .map((l) => {
+                    return l.name || "";
+                })
+                    .filter(Boolean),
+            });
+            await SentinelInvestigationEngine.investigate({
+                projectId,
+                feature: "Sentinel Incident Investigation",
+                subjectIncidentId: incidentId,
+                contextSummary: this.buildIncidentSummary(contextData) + priorCasesContext,
+                postAnalysis: async (postData) => {
+                    await IncidentFeedService.createIncidentFeedItem({
+                        incidentId,
+                        projectId,
+                        incidentFeedEventType: IncidentFeedEventType.RootCause,
+                        displayColor: Blue500,
+                        feedInfoInMarkdown: postData.analysisMarkdown,
+                        /*
+                         * Quiet mode: an inconclusive investigation posts to the timeline
+                         * but does NOT loudly ping the workspace / on-call.
+                         */
+                        workspaceNotification: {
+                            sendWorkspaceNotification: postData.isConfident,
+                        },
+                    });
+                },
+            });
+        }
+        catch (error) {
+            logger.error(`Sentinel: unexpected error investigating incident ${incidentId.toString()}: ${error}`);
+        }
+    }
+    // Build a compact incident record to seed the investigation.
+    static buildIncidentSummary(contextData) {
+        var _a, _b;
+        const { incident, internalNotes } = contextData;
+        const lines = [];
+        lines.push("# Incident");
+        lines.push(`Title: ${incident.title || "N/A"}`);
+        if (incident.description) {
+            lines.push(`Description: ${incident.description}`);
+        }
+        lines.push(`Severity: ${((_a = incident.incidentSeverity) === null || _a === void 0 ? void 0 : _a.name) || "N/A"}`);
+        lines.push(`Current state: ${((_b = incident.currentIncidentState) === null || _b === void 0 ? void 0 : _b.name) || "N/A"}`);
+        lines.push(`Declared at: ${incident.createdAt
+            ? OneUptimeDate.getDateAsFormattedString(incident.createdAt)
+            : "N/A"}`);
+        if (incident.monitors && incident.monitors.length > 0) {
+            lines.push(`Affected monitors: ${incident.monitors
+                .map((m) => {
+                return m.name;
+            })
+                .filter(Boolean)
+                .join(", ")}`);
+        }
+        if (incident.labels && incident.labels.length > 0) {
+            lines.push(`Labels: ${incident.labels
+                .map((l) => {
+                return l.name;
+            })
+                .filter(Boolean)
+                .join(", ")}`);
+        }
+        if (incident.rootCause) {
+            lines.push(`Root cause (as recorded so far): ${incident.rootCause}`);
+        }
+        const recentNotes = (internalNotes || [])
+            .slice(-5)
+            .map((note) => {
+            return note.note ? `- ${note.note}` : "";
+        })
+            .filter(Boolean);
+        if (recentNotes.length > 0) {
+            lines.push("");
+            lines.push("Recent internal notes:");
+            lines.push(...recentNotes);
+        }
+        return lines.join("\n");
+    }
+}
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [Object]),
+    __metadata("design:returntype", Promise)
+], SentinelIncidentInvestigationRunner, "investigateNewIncident", null);
+//# sourceMappingURL=IncidentInvestigationRunner.js.map

package/build/dist/Server/Utils/AI/Sentinel/IncidentInvestigationRunner.js.map

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package/build/dist/Server/Utils/AI/Sentinel/IncidentPostmortemRunner.js

@@ -0,0 +1,93 @@
+var __decorate = (this && this.__decorate) || function (decorators, target, key, desc) {
+    var c = arguments.length, r = c < 3 ? target : desc === null ? desc = Object.getOwnPropertyDescriptor(target, key) : desc, d;
+    if (typeof Reflect === "object" && typeof Reflect.decorate === "function") r = Reflect.decorate(decorators, target, key, desc);
+    else for (var i = decorators.length - 1; i >= 0; i--) if (d = decorators[i]) r = (c < 3 ? d(r) : c > 3 ? d(target, key, r) : d(target, key)) || r;
+    return c > 3 && r && Object.defineProperty(target, key, r), r;
+};
+var __metadata = (this && this.__metadata) || function (k, v) {
+    if (typeof Reflect === "object" && typeof Reflect.metadata === "function") return Reflect.metadata(k, v);
+};
+import { Blue500 } from "../../../../Types/BrandColors";
+import { IncidentFeedEventType } from "../../../../Models/DatabaseModels/IncidentFeed";
+import IncidentService from "../../../Services/IncidentService";
+import IncidentFeedService from "../../../Services/IncidentFeedService";
+import SentinelInvestigationEngine from "./SentinelInvestigationEngine";
+import logger from "../../Logger";
+import CaptureSpan from "../../Telemetry/CaptureSpan";
+/*
+ * Sentinel — auto-draft postmortem on resolve (Phase 3, "close the loop").
+ *
+ * When an incident moves to a resolved state, Sentinel drafts a postmortem from
+ * the incident timeline + telemetry (reusing the existing
+ * IncidentService.generatePostmortemFromAI) and saves it to the incident for a
+ * human to review and edit — turning a ~90-minute manual writeup into a review.
+ *
+ * It NEVER overwrites a postmortem that already exists (human work wins), is
+ * gated by the same per-project opt-in + LLM provider as investigations, and is
+ * fire-and-forget: failures are logged, never surfaced to the resolve flow.
+ */
+const MAX_FEED_PREVIEW_CHARS = 6000;
+export default class SentinelIncidentPostmortemRunner {
+    static async draftPostmortemOnResolve(data) {
+        const { incidentId, projectId } = data;
+        try {
+            if (!(await SentinelInvestigationEngine.isEnabledForProject(projectId, "Incident"))) {
+                return;
+            }
+            const incident = await IncidentService.findOneById({
+                id: incidentId,
+                select: {
+                    _id: true,
+                    incidentNumber: true,
+                    postmortemNote: true,
+                },
+                props: { isRoot: true },
+            });
+            if (!incident) {
+                return;
+            }
+            // Never clobber an existing postmortem (human or previously drafted).
+            if (incident.postmortemNote &&
+                incident.postmortemNote.trim().length > 0) {
+                return;
+            }
+            const draft = await IncidentService.generatePostmortemFromAI({
+                incidentId,
+            });
+            if (!draft || !draft.trim()) {
+                return;
+            }
+            await IncidentService.updateOneById({
+                id: incidentId,
+                data: {
+                    postmortemNote: draft,
+                },
+                props: { isRoot: true },
+            });
+            await IncidentFeedService.createIncidentFeedItem({
+                incidentId,
+                projectId,
+                incidentFeedEventType: IncidentFeedEventType.PostmortemNote,
+                displayColor: Blue500,
+                feedInfoInMarkdown: `## 🧠 Sentinel — Draft Postmortem\n\nSentinel drafted a postmortem for incident #${incident.incidentNumber} from the incident timeline and telemetry. It has been saved on the incident for you to review and edit.`,
+                moreInformationInMarkdown: draft.length > MAX_FEED_PREVIEW_CHARS
+                    ? `${draft.substring(0, MAX_FEED_PREVIEW_CHARS)}\n\n…(truncated — the full draft is saved on the incident.)`
+                    : draft,
+                workspaceNotification: {
+                    sendWorkspaceNotification: true,
+                },
+            });
+            logger.debug(`Sentinel: drafted postmortem for incident ${incidentId.toString()}.`);
+        }
+        catch (error) {
+            logger.error(`Sentinel: failed to draft postmortem for incident ${incidentId.toString()}: ${error}`);
+        }
+    }
+}
+__decorate([
+    CaptureSpan(),
+    __metadata("design:type", Function),
+    __metadata("design:paramtypes", [Object]),
+    __metadata("design:returntype", Promise)
+], SentinelIncidentPostmortemRunner, "draftPostmortemOnResolve", null);
+//# sourceMappingURL=IncidentPostmortemRunner.js.map

package/build/dist/Server/Utils/AI/Sentinel/IncidentPostmortemRunner.js.map

@@ -0,0 +1 @@
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