@oneuptime/common 10.3.0 → 10.4.1

package/Server/Infrastructure/Postgres/SchemaMigrations/Index.ts

@@ -334,6 +334,8 @@ import { AddRunbookAgentOwnersAndLabels1778842348388 } from "./1778842348388-Add
 import { AddRunbookSecret1778851431287 } from "./1778851431287-AddRunbookSecret";
 import { UpdateTeamPermissionScopeDefault1778877094014 } from "./1778877094014-UpdateTeamPermissionScopeDefault";
 import { MigrateLegacyManagerRolesToAdmin1778900000000 } from "./1778900000000-MigrateLegacyManagerRolesToAdmin";
+import { AddOnCallDutyPolicyScheduleOwners1778929624633 } from "./1778929624633-AddOnCallDutyPolicyScheduleOwners";
+import { AddOnCallIncomingCallOwnersAndRules1778931537020 } from "./1778931537020-AddOnCallIncomingCallOwnersAndRules";
 export default [
   InitialMigration,
   MigrationName1717678334852,
@@ -671,4 +673,6 @@ export default [
   AddRunbookSecret1778851431287,
   UpdateTeamPermissionScopeDefault1778877094014,
   MigrateLegacyManagerRolesToAdmin1778900000000,
+  AddOnCallDutyPolicyScheduleOwners1778929624633,
+  AddOnCallIncomingCallOwnersAndRules1778931537020,
 ];

package/Server/Services/IncomingCallPolicyLabelRuleEngineService.ts

@@ -0,0 +1,197 @@
+import Label from "../../Models/DatabaseModels/Label";
+import IncomingCallPolicy from "../../Models/DatabaseModels/IncomingCallPolicy";
+import IncomingCallPolicyLabelRule from "../../Models/DatabaseModels/IncomingCallPolicyLabelRule";
+import IncomingCallPolicyLabelRuleService from "./IncomingCallPolicyLabelRuleService";
+import IncomingCallPolicyService from "./IncomingCallPolicyService";
+import ObjectID from "../../Types/ObjectID";
+import CaptureSpan from "../Utils/Telemetry/CaptureSpan";
+import logger, { LogAttributes } from "../Utils/Logger";
+
+class IncomingCallPolicyLabelRuleEngineServiceClass {
+  @CaptureSpan()
+  public async applyRulesToIncomingCallPolicy(
+    policy: IncomingCallPolicy,
+  ): Promise<void> {
+    if (!policy.id || !policy.projectId) {
+      return;
+    }
+
+    try {
+      const rules: Array<IncomingCallPolicyLabelRule> =
+        await IncomingCallPolicyLabelRuleService.findBy({
+          query: {
+            projectId: policy.projectId,
+            isEnabled: true,
+          },
+          props: { isRoot: true },
+          select: {
+            _id: true,
+            name: true,
+            incomingCallPolicyLabels: { _id: true },
+            incomingCallPolicyNamePattern: true,
+            incomingCallPolicyDescriptionPattern: true,
+            labelsToAdd: { _id: true },
+          },
+          limit: 100,
+          skip: 0,
+        });
+
+      if (rules.length === 0) {
+        return;
+      }
+
+      const policyWithDetails: IncomingCallPolicy | null =
+        await IncomingCallPolicyService.findOneById({
+          id: policy.id,
+          select: {
+            name: true,
+            description: true,
+            labels: { _id: true },
+          },
+          props: { isRoot: true },
+        });
+
+      if (!policyWithDetails) {
+        return;
+      }
+
+      const labelIdsToAdd: Set<string> = new Set();
+
+      for (const rule of rules) {
+        const matches: boolean = this.doesPolicyMatchRule(
+          policyWithDetails,
+          rule,
+        );
+        if (!matches) {
+          continue;
+        }
+        for (const label of rule.labelsToAdd || []) {
+          if (label.id) {
+            labelIdsToAdd.add(label.id.toString());
+          }
+        }
+      }
+
+      if (labelIdsToAdd.size === 0) {
+        return;
+      }
+
+      const existingLabelIds: Set<string> = new Set(
+        (policyWithDetails.labels || [])
+          .map((l: Label) => {
+            return l.id?.toString() || "";
+          })
+          .filter((id: string) => {
+            return id !== "";
+          }),
+      );
+
+      const newLabelIds: Array<string> = Array.from(labelIdsToAdd).filter(
+        (id: string) => {
+          return !existingLabelIds.has(id);
+        },
+      );
+      if (newLabelIds.length === 0) {
+        return;
+      }
+
+      await IncomingCallPolicyService.getRepository()
+        .createQueryBuilder()
+        .relation(IncomingCallPolicy, "labels")
+        .of(policy.id.toString())
+        .add(newLabelIds);
+
+      const mergedLabelIds: Set<string> = new Set([
+        ...existingLabelIds,
+        ...newLabelIds,
+      ]);
+      policy.labels = Array.from(mergedLabelIds).map((id: string) => {
+        const label: Label = new Label();
+        label.id = new ObjectID(id);
+        return label;
+      });
+
+      logger.debug(
+        `IncomingCallPolicyLabelRuleEngine attached ${newLabelIds.length} labels to policy ${policy.id}`,
+        { projectId: policy.projectId.toString() } as LogAttributes,
+      );
+    } catch (error) {
+      logger.error(
+        `Error applying incoming call policy label rules: ${error}`,
+        {
+          projectId: policy.projectId?.toString(),
+          incomingCallPolicyId: policy.id?.toString(),
+        } as LogAttributes,
+      );
+    }
+  }
+
+  private doesPolicyMatchRule(
+    policy: IncomingCallPolicy,
+    rule: IncomingCallPolicyLabelRule,
+  ): boolean {
+    if (
+      rule.incomingCallPolicyLabels &&
+      rule.incomingCallPolicyLabels.length > 0
+    ) {
+      if (!policy.labels || policy.labels.length === 0) {
+        return false;
+      }
+      const ruleLabelIds: Array<string> = rule.incomingCallPolicyLabels.map(
+        (l: Label) => {
+          return l.id?.toString() || "";
+        },
+      );
+      const labelIds: Array<string> = policy.labels.map((l: Label) => {
+        return l.id?.toString() || "";
+      });
+      if (
+        !ruleLabelIds.some((id: string) => {
+          return labelIds.includes(id);
+        })
+      ) {
+        return false;
+      }
+    }
+
+    if (
+      rule.incomingCallPolicyNamePattern &&
+      (!policy.name ||
+        !this.testRegex(rule.incomingCallPolicyNamePattern, policy.name, rule))
+    ) {
+      return false;
+    }
+
+    if (
+      rule.incomingCallPolicyDescriptionPattern &&
+      (!policy.description ||
+        !this.testRegex(
+          rule.incomingCallPolicyDescriptionPattern,
+          policy.description,
+          rule,
+        ))
+    ) {
+      return false;
+    }
+
+    return true;
+  }
+
+  private testRegex(
+    pattern: string,
+    value: string,
+    rule: IncomingCallPolicyLabelRule,
+  ): boolean {
+    try {
+      const regex: RegExp = new RegExp(pattern, "i");
+      return regex.test(value);
+    } catch {
+      logger.warn(
+        `Invalid regex in incoming call policy label rule ${rule.id}: ${pattern}`,
+      );
+      return false;
+    }
+  }
+}
+
+export default new IncomingCallPolicyLabelRuleEngineServiceClass();

package/Server/Services/IncomingCallPolicyLabelRuleService.ts

@@ -0,0 +1,10 @@
+import DatabaseService from "./DatabaseService";
+import Model from "../../Models/DatabaseModels/IncomingCallPolicyLabelRule";
+
+export class Service extends DatabaseService<Model> {
+  public constructor() {
+    super(Model);
+  }
+}
+
+export default new Service();

package/Server/Services/IncomingCallPolicyOwnerRuleEngineService.ts

@@ -0,0 +1,220 @@
+import Label from "../../Models/DatabaseModels/Label";
+import IncomingCallPolicy from "../../Models/DatabaseModels/IncomingCallPolicy";
+import IncomingCallPolicyOwnerRule from "../../Models/DatabaseModels/IncomingCallPolicyOwnerRule";
+import IncomingCallPolicyOwnerUser from "../../Models/DatabaseModels/IncomingCallPolicyOwnerUser";
+import IncomingCallPolicyOwnerTeam from "../../Models/DatabaseModels/IncomingCallPolicyOwnerTeam";
+import IncomingCallPolicyOwnerRuleService from "./IncomingCallPolicyOwnerRuleService";
+import IncomingCallPolicyOwnerUserService from "./IncomingCallPolicyOwnerUserService";
+import IncomingCallPolicyOwnerTeamService from "./IncomingCallPolicyOwnerTeamService";
+import IncomingCallPolicyService from "./IncomingCallPolicyService";
+import ObjectID from "../../Types/ObjectID";
+import CaptureSpan from "../Utils/Telemetry/CaptureSpan";
+import logger, { LogAttributes } from "../Utils/Logger";
+
+class IncomingCallPolicyOwnerRuleEngineServiceClass {
+  @CaptureSpan()
+  public async applyRulesToIncomingCallPolicy(
+    policy: IncomingCallPolicy,
+  ): Promise<void> {
+    if (!policy.id || !policy.projectId) {
+      return;
+    }
+
+    try {
+      const rules: Array<IncomingCallPolicyOwnerRule> =
+        await IncomingCallPolicyOwnerRuleService.findBy({
+          query: {
+            projectId: policy.projectId,
+            isEnabled: true,
+          },
+          props: { isRoot: true },
+          select: {
+            _id: true,
+            name: true,
+            notifyOwners: true,
+            incomingCallPolicyLabels: { _id: true },
+            incomingCallPolicyNamePattern: true,
+            incomingCallPolicyDescriptionPattern: true,
+            ownerUsers: { _id: true },
+            ownerTeams: { _id: true },
+          },
+          limit: 100,
+          skip: 0,
+        });
+
+      if (rules.length === 0) {
+        return;
+      }
+
+      const policyWithDetails: IncomingCallPolicy | null =
+        await IncomingCallPolicyService.findOneById({
+          id: policy.id,
+          select: {
+            name: true,
+            description: true,
+            labels: { _id: true },
+          },
+          props: { isRoot: true },
+        });
+
+      if (!policyWithDetails) {
+        return;
+      }
+
+      const usersByNotify: Map<boolean, Set<string>> = new Map([
+        [true, new Set()],
+        [false, new Set()],
+      ]);
+      const teamsByNotify: Map<boolean, Set<string>> = new Map([
+        [true, new Set()],
+        [false, new Set()],
+      ]);
+
+      const matchedRules: Array<IncomingCallPolicyOwnerRule> = [];
+
+      for (const rule of rules) {
+        const matches: boolean = this.doesPolicyMatchRule(
+          policyWithDetails,
+          rule,
+        );
+        if (!matches) {
+          continue;
+        }
+        let ruleAddedAny: boolean = false;
+        const notify: boolean = rule.notifyOwners !== false;
+        for (const user of rule.ownerUsers || []) {
+          if (user.id) {
+            usersByNotify.get(notify)!.add(user.id.toString());
+            ruleAddedAny = true;
+          }
+        }
+        for (const team of rule.ownerTeams || []) {
+          if (team.id) {
+            teamsByNotify.get(notify)!.add(team.id.toString());
+            ruleAddedAny = true;
+          }
+        }
+        if (ruleAddedAny) {
+          matchedRules.push(rule);
+        }
+      }
+
+      if (matchedRules.length === 0) {
+        return;
+      }
+
+      for (const notify of [true, false]) {
+        const userIds: Set<string> = usersByNotify.get(notify)!;
+        const teamIds: Set<string> = teamsByNotify.get(notify)!;
+
+        for (const userId of userIds) {
+          const owner: IncomingCallPolicyOwnerUser =
+            new IncomingCallPolicyOwnerUser();
+          owner.incomingCallPolicyId = policy.id;
+          owner.projectId = policy.projectId;
+          owner.userId = new ObjectID(userId);
+          owner.isOwnerNotified = !notify;
+          await IncomingCallPolicyOwnerUserService.create({
+            data: owner,
+            props: { isRoot: true },
+          });
+        }
+
+        for (const teamId of teamIds) {
+          const owner: IncomingCallPolicyOwnerTeam =
+            new IncomingCallPolicyOwnerTeam();
+          owner.incomingCallPolicyId = policy.id;
+          owner.projectId = policy.projectId;
+          owner.teamId = new ObjectID(teamId);
+          owner.isOwnerNotified = !notify;
+          await IncomingCallPolicyOwnerTeamService.create({
+            data: owner,
+            props: { isRoot: true },
+          });
+        }
+      }
+
+      logger.debug(
+        `IncomingCallPolicyOwnerRuleEngine added owners to policy ${policy.id}`,
+        { projectId: policy.projectId.toString() } as LogAttributes,
+      );
+    } catch (error) {
+      logger.error(
+        `Error applying incoming call policy owner rules: ${error}`,
+        {
+          projectId: policy.projectId?.toString(),
+          incomingCallPolicyId: policy.id?.toString(),
+        } as LogAttributes,
+      );
+    }
+  }
+
+  private doesPolicyMatchRule(
+    policy: IncomingCallPolicy,
+    rule: IncomingCallPolicyOwnerRule,
+  ): boolean {
+    if (
+      rule.incomingCallPolicyLabels &&
+      rule.incomingCallPolicyLabels.length > 0
+    ) {
+      if (!policy.labels || policy.labels.length === 0) {
+        return false;
+      }
+      const ruleLabelIds: Array<string> = rule.incomingCallPolicyLabels.map(
+        (l: Label) => {
+          return l.id?.toString() || "";
+        },
+      );
+      const labelIds: Array<string> = policy.labels.map((l: Label) => {
+        return l.id?.toString() || "";
+      });
+      if (
+        !ruleLabelIds.some((id: string) => {
+          return labelIds.includes(id);
+        })
+      ) {
+        return false;
+      }
+    }
+
+    if (
+      rule.incomingCallPolicyNamePattern &&
+      (!policy.name ||
+        !this.testRegex(rule.incomingCallPolicyNamePattern, policy.name, rule))
+    ) {
+      return false;
+    }
+
+    if (
+      rule.incomingCallPolicyDescriptionPattern &&
+      (!policy.description ||
+        !this.testRegex(
+          rule.incomingCallPolicyDescriptionPattern,
+          policy.description,
+          rule,
+        ))
+    ) {
+      return false;
+    }
+
+    return true;
+  }
+
+  private testRegex(
+    pattern: string,
+    value: string,
+    rule: IncomingCallPolicyOwnerRule,
+  ): boolean {
+    try {
+      const regex: RegExp = new RegExp(pattern, "i");
+      return regex.test(value);
+    } catch {
+      logger.warn(
+        `Invalid regex in incoming call policy owner rule ${rule.id}: ${pattern}`,
+      );
+      return false;
+    }
+  }
+}
+
+export default new IncomingCallPolicyOwnerRuleEngineServiceClass();

package/Server/Services/IncomingCallPolicyOwnerRuleService.ts

@@ -0,0 +1,10 @@
+import DatabaseService from "./DatabaseService";
+import Model from "../../Models/DatabaseModels/IncomingCallPolicyOwnerRule";
+
+export class Service extends DatabaseService<Model> {
+  public constructor() {
+    super(Model);
+  }
+}
+
+export default new Service();

package/Server/Services/IncomingCallPolicyOwnerTeamService.ts

@@ -0,0 +1,9 @@
+import DatabaseService from "./DatabaseService";
+import Model from "../../Models/DatabaseModels/IncomingCallPolicyOwnerTeam";
+
+export class Service extends DatabaseService<Model> {
+  public constructor() {
+    super(Model);
+  }
+}
+export default new Service();

package/Server/Services/IncomingCallPolicyOwnerUserService.ts

@@ -0,0 +1,9 @@
+import DatabaseService from "./DatabaseService";
+import Model from "../../Models/DatabaseModels/IncomingCallPolicyOwnerUser";
+
+export class Service extends DatabaseService<Model> {
+  public constructor() {
+    super(Model);
+  }
+}
+export default new Service();

package/Server/Services/IncomingCallPolicyService.ts

@@ -1,10 +1,45 @@
 import DatabaseService from "./DatabaseService";
 import IncomingCallPolicy from "../../Models/DatabaseModels/IncomingCallPolicy";
+import IncomingCallPolicyLabelRuleEngineService from "./IncomingCallPolicyLabelRuleEngineService";
+import IncomingCallPolicyOwnerRuleEngineService from "./IncomingCallPolicyOwnerRuleEngineService";
+import { OnCreate } from "../Types/Database/Hooks";
+import CaptureSpan from "../Utils/Telemetry/CaptureSpan";
+import logger, { LogAttributes } from "../Utils/Logger";
 
 export class Service extends DatabaseService<IncomingCallPolicy> {
   public constructor() {
     super(IncomingCallPolicy);
   }
+
+  @CaptureSpan()
+  protected override async onCreateSuccess(
+    _onCreate: OnCreate<IncomingCallPolicy>,
+    createdItem: IncomingCallPolicy,
+  ): Promise<IncomingCallPolicy> {
+    if (createdItem.projectId && createdItem.id) {
+      Promise.resolve()
+        .then(async () => {
+          await IncomingCallPolicyLabelRuleEngineService.applyRulesToIncomingCallPolicy(
+            createdItem,
+          );
+        })
+        .then(async () => {
+          await IncomingCallPolicyOwnerRuleEngineService.applyRulesToIncomingCallPolicy(
+            createdItem,
+          );
+        })
+        .catch((error: Error) => {
+          logger.error(
+            `Error applying incoming call policy rules in IncomingCallPolicyService.onCreateSuccess: ${error}`,
+            {
+              projectId: createdItem.projectId?.toString(),
+              incomingCallPolicyId: createdItem.id?.toString(),
+            } as LogAttributes,
+          );
+        });
+    }
+    return createdItem;
+  }
 }
 
 export default new Service();