@onereach/step-voice 7.0.9-VOIC1575.2 → 7.0.9-VOIC1575.20

package/dst/Initiate Call.d.ts

@@ -19,6 +19,11 @@ interface INPUT {
     enableSpoofCallerId?: boolean;
     spoofCallerId?: string;
     isAMD?: boolean;
+    enableWhisperTransfer?: boolean;
+    whisperAnnounceAudio?: TODO[];
+    textType?: string;
+    whisperCustomerConversation?: string;
+    whisperCustomerConversationThread?: string;
 }
 export default class InitiateCall extends VoiceStep<INPUT, TODO, CallStartEvent> {
     get conversation(): string | import("@onereach/flow-sdk/types").IMergeField;

package/dst/Initiate Call.js

@@ -47,8 +47,9 @@ class InitiateCall extends voice_1.default {
         this.exitStep('cancel');
     }
     async waitForCall() {
-        const { asr, tts, from: botNumber, endUserNumber, sipHost, sipUser, sipPassword, timeout, headers, enableSpoofCallerId, spoofCallerId, isAMD, otherCallRef, otherCallRefThread, handleCancel } = this.data;
+        const { asr, tts, from: botNumber, endUserNumber, sipHost, sipUser, sipPassword, timeout, headers, enableSpoofCallerId, spoofCallerId, isAMD, otherCallRef, otherCallRefThread, handleCancel, enableWhisperTransfer, whisperAnnounceAudio, textType, whisperCustomerConversation, whisperCustomerConversationThread, } = this.data;
         const call = await this.fetchData();
+        const callALegId = headers?.find(h => h.name === 'X-Leg-A')?.value;
         this.triggers.once(`in/voice/${call.id}/event`, async (event) => {
             switch (event.params.type) {
                 case 'is_flow_ready': {
@@ -84,7 +85,7 @@ class InitiateCall extends voice_1.default {
                         reportingSettingsKey: 'transcript',
                         actionFromBot: true
                     });
-                    await this.sendCommands(newCall, [
+                    const commands = [
                         ...isAMD
                             ? [{
                                     name: 'start-avmd',
@@ -100,8 +101,58 @@ class InitiateCall extends voice_1.default {
                                         type: asr.serverSettings.engine
                                     }
                                 }]
-                            : []
-                    ]);
+                            : [],
+                        /* {
+                          name: 'whisper.hold',
+                          params: {
+                            id: callALegId
+                          }
+                        }, */
+                        /* {
+                          name: 'whisper.hold_off',
+                          params: {
+                            id: callALegId
+                          }
+                        }, */
+                    ];
+                    if (enableWhisperTransfer === true) {
+                        const ttsSettings = tts.getSettings(call.tts);
+                        const announceSpeechSections = whisperAnnounceAudio?.map(section => ({
+                            text: section.voiceTextMsg,
+                            url: section.audioUrl,
+                            bargeInVoice: false,
+                            bargeInKeypad: false,
+                            textType,
+                            provider: ttsSettings.provider,
+                            ...ttsSettings
+                        }));
+                        const announceMessageCommand = {
+                            name: 'speak',
+                            params: {
+                                sections: announceSpeechSections,
+                                reporterTranscriptEventId: '',
+                            }
+                        };
+                        const customerCall = await this.getConversationByName(whisperCustomerConversation ?? '');
+                        // const customerCallId = customerCall.dummy
+                        // const customerCall = this.config.mergeFields[whisperCustomerConversation ?? '']
+                        // customerCall.
+                        const transferCommand = {
+                            name: 'whisper.transfer',
+                            params: {
+                                id: callALegId,
+                                whisperCustomerConversation,
+                                whisperCustomerConversationThread,
+                                customerCall
+                            }
+                        };
+                        commands.push(...[
+                            announceMessageCommand,
+                            transferCommand,
+                            { name: 'hangup' }
+                        ]);
+                    }
+                    await this.sendCommands(newCall, commands);
                     return this.exitStep('success');
                 }
                 case 'hangup': {
@@ -179,7 +230,7 @@ class InitiateCall extends voice_1.default {
                 timeout: originateTimeout,
                 version: 2,
                 sessionExpireTime: this.session.expireTime,
-                useWhisperFeature: true
+                useWhisperFeature: false
             };
             if (otherCallRef) {
                 // eslint-disable-next-line @typescript-eslint/prefer-nullish-coalescing

package/dst/step.d.ts

@@ -25,6 +25,7 @@ export default class ConvStep<TData extends IConversationData, TIn = unknown, TO
     get useQueue(): boolean;
     fetchData(): Promise<TData>;
     getConversation(): Promise<IConversation>;
+    getConversationByName(conversation: string): Promise<IConversation>;
     updateData(): Promise<void>;
     hasConversation(): Promise<boolean>;
     runBefore(): Promise<void>;

package/dst/step.js

@@ -51,6 +51,10 @@ class ConvStep extends step_1.default {
     async getConversation() {
         return (await this.fetchData())._conv;
     }
+    async getConversationByName(conversation) {
+        const convDataThread = this.process.getSafeThread(this.dataThreadId);
+        return await convDataThread.get(conversation);
+    }
     async updateData() {
         if (this.convDataCache == null)
             throw new Error(`missing conversation cache in state ${this.state.name}`);

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@onereach/step-voice",
-  "version": "7.0.9-VOIC1575.2",
+  "version": "7.0.9-VOIC1575.20",
   "author": "Roman Zolotarov <roman.zolotarov@onereach.com>",
   "contributors": [
     "Roman Zolotarov",