@onereach/step-voice 7.0.9-VOIC1575.16 → 7.0.9-VOIC1575.17

package/dst/Initiate Call.d.ts

@@ -19,6 +19,10 @@ interface INPUT {
     enableSpoofCallerId?: boolean;
     spoofCallerId?: string;
     isAMD?: boolean;
+    enableWhisperTransfer?: boolean;
+    whisperAnnounceAudio?: TODO[];
+    textType?: string;
+    whisperCustomerConversation?: string;
 }
 export default class InitiateCall extends VoiceStep<INPUT, TODO, CallStartEvent> {
     get conversation(): string | import("@onereach/flow-sdk/types").IMergeField;

package/dst/Initiate Call.js

@@ -47,7 +47,7 @@ class InitiateCall extends voice_1.default {
         this.exitStep('cancel');
     }
     async waitForCall() {
-        const { asr, tts, from: botNumber, endUserNumber, sipHost, sipUser, sipPassword, timeout, headers, enableSpoofCallerId, spoofCallerId, isAMD, otherCallRef, otherCallRefThread, handleCancel } = this.data;
+        const { asr, tts, from: botNumber, endUserNumber, sipHost, sipUser, sipPassword, timeout, headers, enableSpoofCallerId, spoofCallerId, isAMD, otherCallRef, otherCallRefThread, handleCancel, enableWhisperTransfer, whisperAnnounceAudio, textType, whisperCustomerConversation, } = this.data;
         const call = await this.fetchData();
         const callALegId = headers?.find(h => h.name === 'X-Leg-A')?.value;
         this.triggers.once(`in/voice/${call.id}/event`, async (event) => {
@@ -85,7 +85,7 @@ class InitiateCall extends voice_1.default {
                         reportingSettingsKey: 'transcript',
                         actionFromBot: true
                     });
-                    await this.sendCommands(newCall, [
+                    const commands = [
                         ...isAMD
                             ? [{
                                     name: 'start-avmd',
@@ -108,41 +108,45 @@ class InitiateCall extends voice_1.default {
                             id: callALegId
                           }
                         }, */
-                        /* {
-                          name: 'playback',
-                          params: {
-                            'sections': [
-                              {
-                                'text': '<speak>This is a live transfer from the automated system. Stand by for connection.</speak>',
-                                'url': '',
-                                'bargeInVoice': false,
-                                'bargeInKeypad': false,
-                                'textType': 'ssml',
-                                'provider': 'polly',
-                                'voiceId': 'Joanna',
-                                'engine': 'standard',
-                                'isStream': false,
-                              },
-                            ],
-                            'useWhisperFeature': false,
-                            'sensitiveData': {},
-                            resumeAfterGc: true,
-                          }
-                        }, */
                         /* {
                           name: 'whisper.hold_off',
                           params: {
                             id: callALegId
                           }
                         }, */
-                        {
+                    ];
+                    if (enableWhisperTransfer === true) {
+                        const ttsSettings = tts.getSettings(call.tts);
+                        const announceSpeechSections = whisperAnnounceAudio?.map(section => ({
+                            text: section.voiceTextMsg,
+                            url: section.audioUrl,
+                            bargeInVoice: false,
+                            bargeInKeypad: false,
+                            textType,
+                            provider: ttsSettings.provider,
+                            ...ttsSettings
+                        }));
+                        const announceMessageCommand = {
+                            name: 'speak',
+                            params: {
+                                sections: announceSpeechSections,
+                                reporterTranscriptEventId: '',
+                            }
+                        };
+                        const transferCommand = {
                             name: 'whisper.transfer',
                             params: {
-                                id: callALegId
+                                id: callALegId,
+                                whisperCustomerConversation
                             }
-                        },
-                        { name: 'hangup' }
-                    ]);
+                        };
+                        commands.push(...[
+                            announceMessageCommand,
+                            transferCommand,
+                            { name: 'hangup' }
+                        ]);
+                    }
+                    await this.sendCommands(newCall, commands);
                     return this.exitStep('success');
                 }
                 case 'hangup': {

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@onereach/step-voice",
-  "version": "7.0.9-VOIC1575.16",
+  "version": "7.0.9-VOIC1575.17",
   "author": "Roman Zolotarov <roman.zolotarov@onereach.com>",
   "contributors": [
     "Roman Zolotarov",