@onereach/step-voice 7.0.48 → 7.0.49-VOIC1799.0

package/dst/Voice Agent.d.ts

@@ -68,6 +68,12 @@ interface AgentKnowledgeConfig {
     id: string;
     mode: KnowledgeMode;
 }
+type WorkingHoursDayKey = 'mon' | 'tue' | 'wed' | 'thu' | 'fri' | 'sat' | 'sun';
+interface WorkingHoursDayInput {
+    enabled?: boolean | string;
+    start?: string;
+    end?: string;
+}
 interface INPUT {
     handlers: Handler[];
     subagents: Subagent[];
@@ -98,6 +104,10 @@ interface INPUT {
     soft_timeout?: SoftTimeoutConfig;
     system_tools?: AgentSystemToolConfig[];
     knowledge?: AgentKnowledgeConfig[];
+    working_hours_enabled?: boolean | string;
+    working_hours_timezone?: string;
+    working_hours_closed_message?: string;
+    working_hours_days?: Partial<Record<WorkingHoursDayKey, WorkingHoursDayInput>>;
 }
 export default class VoiceAgent extends VoiceStep<Partial<INPUT>> {
     runStep(): Promise<void>;
@@ -112,6 +122,8 @@ export default class VoiceAgent extends VoiceStep<Partial<INPUT>> {
     private isStepFlagEnabled;
     private isRealtimePipeline;
     private buildGreetingAndCallBehavior;
+    private buildWorkingHours;
+    private buildWorkingHoursSchedules;
     private isValidAgentUrl;
     private buildAgentServiceConfig;
     private validatePerToolFeedback;

package/dst/Voice Agent.js

@@ -3,6 +3,9 @@ Object.defineProperty(exports, "__esModule", { value: true });
 const tslib_1 = require("tslib");
 const lodash_1 = tslib_1.__importDefault(require("lodash"));
 const voice_1 = tslib_1.__importDefault(require("./voice"));
+const WORKING_HOURS_DAYS = ['mon', 'tue', 'wed', 'thu', 'fri', 'sat', 'sun'];
+const WORKING_HOURS_HHMM = /^([01]\d|2[0-3]):[0-5]\d$/;
+const DEFAULT_CLOSED_MESSAGE = 'Our office is closed. Please call back Monday to Friday, 9am to 5pm.';
 class VoiceAgent extends voice_1.default {
     async runStep() {
         const call = await this.fetchData();
@@ -89,7 +92,8 @@ class VoiceAgent extends voice_1.default {
                 system_instruction,
                 developer_messages,
                 tools,
-                ...(realtimePipeline ? {} : this.buildGreetingAndCallBehavior())
+                ...(realtimePipeline ? {} : this.buildGreetingAndCallBehavior()),
+                ...this.buildWorkingHours()
             };
             const serializedSubagents = this.serializeSubagents(subagents) || [];
             if (serializedSubagents.length > 0) {
@@ -309,6 +313,51 @@ class VoiceAgent extends voice_1.default {
         }
         return settings;
     }
+    buildWorkingHours() {
+        const { working_hours_enabled = false, working_hours_timezone = 'UTC', working_hours_closed_message = DEFAULT_CLOSED_MESSAGE, working_hours_days = {} } = this.data;
+        if (!this.isStepFlagEnabled(working_hours_enabled))
+            return {};
+        const schedules = this.buildWorkingHoursSchedules(working_hours_days);
+        if (schedules.length === 0) {
+            this.throwError(new Error('Voice Agent: turn on at least one day when working hours are enabled'));
+        }
+        const timezone = lodash_1.default.trim(String(working_hours_timezone || '')) || 'UTC';
+        const closedMessage = lodash_1.default.trim(String(working_hours_closed_message || '')) || DEFAULT_CLOSED_MESSAGE;
+        return {
+            working_hours: {
+                enabled: true,
+                timezone,
+                schedules,
+                closed_message: closedMessage
+            }
+        };
+    }
+    buildWorkingHoursSchedules(days) {
+        const groups = new Map();
+        const order = [];
+        for (const day of WORKING_HOURS_DAYS) {
+            const row = days[day];
+            if (!row || !this.isStepFlagEnabled(row.enabled))
+                continue;
+            const start = String(row.start || '');
+            const end = String(row.end || '');
+            if (!WORKING_HOURS_HHMM.test(start) || !WORKING_HOURS_HHMM.test(end)) {
+                this.throwError(new Error(`Voice Agent: working hours for ${day} must use HH:MM`));
+            }
+            if (start === end) {
+                this.throwError(new Error(`Voice Agent: working hours for ${day} start and end must differ`));
+            }
+            const key = `${start}|${end}`;
+            const existing = groups.get(key);
+            if (existing) {
+                existing.days.push(day);
+                continue;
+            }
+            groups.set(key, { days: [day], start, end });
+            order.push(key);
+        }
+        return order.map(key => groups.get(key));
+    }
     isValidAgentUrl(value) {
         return /^wss?:\/\/([a-zA-Z0-9-]+(\.[a-zA-Z0-9-]+)+|\[[a-fA-F0-9:]+\])(:\d+)?(\/\S*)?$/.test(value);
     }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@onereach/step-voice",
-  "version": "7.0.48",
+  "version": "7.0.49-VOIC1799.0",
   "author": "Roman Zolotarov <roman.zolotarov@onereach.com>",
   "contributors": [
     "Roman Zolotarov",