@onereach/idw-init-account-resources 0.20.4 → 0.20.5

package/src/assets/default_knowledges/idw_general_overview.ts

@@ -1,11 +1,11 @@
 export const idw_general_overview = {
   name: 'idw_general_overview',
-  description: 'IDW general overview',
+  description: 'IDW General Overview',
   defaultKnowledge: true,
   authorId: 'IDW',
   passages: [
     {
-      content: 'The IDW stands for Intelligent Digital Workforce, starting as a basic tool that gradually learns about you and your organization, becoming more intelligent and capable over time. It provides a chat experience with strong capabilities for writing and answering questions across all major channels, delivers relevant news and updates through a feed, and allows users to create and share custom skills through the GSX platform. IDWs are not just another productivity tool; they represent a fundamental shift in how work gets done.',
+      content: 'The IDW stands for Intelligent Digital Workforce, starting as a basic tool that gradually learns about you and your organization, becoming more intelligent and capable over time. It provides a chat experience with strong capabilities for writing and answering questions across all major channels, delivers relevant news and updates through a feed, and allows users to configure and extend their workspace via **IDW Settings** and **GSX Studio**. IDWs are not just another productivity tool; they represent a fundamental shift in how work gets done.',
     },
   ],
 };

package/src/assets/default_knowledges/idw_key_features.ts

@@ -1,17 +1,17 @@
 export const idw_key_features = {
   name: 'idw_key_features',
-  description: 'IDW key features',
+  description: 'IDW Key Features',
   defaultKnowledge: true,
   authorId: 'IDW',
   passages: [
     {
-      content: `1. **AI-Driven Automation**: IDWs are designed to leverage AI and automation to streamline workflows, handle routine tasks, and improve efficiency, freeing up human workers for more creative and strategic work. For instance, instead of manually searching for information or scheduling meetings, the system can automatically handle these tasks.
-    2. **Knowledge Management**: IDWs integrate with existing knowledge systems, making information easily accessible to users in a conversational manner. It simplifies tasks like finding documents, or getting quick answers to questions, which is especially helpful when onboarding new employees or handling new tasks.
-    3. **Customizable AI Skills**: Users can create custom AI skills to handle specific workflows or tasks within the workspace. For example, an organization can build a skill to automate reporting, handle customer inquiries, or manage internal support requests. These skills can be tailored to fit the specific needs of the company.
-    4. **24/7 Operations**: IDWs are available around the clock, ensuring continuous support for business processes, employee needs, and customer interactions. This allows teams and businesses to operate without downtime, improving responsiveness and productivity.
-    5. **No-Code Skill Creation (GSX)**: Through GSX Studio, users can create and deploy custom AI skills without needing any coding knowledge. This makes it easy for non-technical team members to build solutions that automate tasks, answer queries, or handle workflows.
-    6. **Integrations**: IDWs seamlessly integrate with existing business tools such as CRM systems, document management, and task tracking tools, enabling organizations to connect their workflows and data into a unified, intelligent environment.
-    7. **Self-management**: Users can set up, tune, and adjust their workspace directly in **IDW settings**, with flexibility to expand functionality via GSX Studio.`,
+      content: `1. **AI-Driven Automation**: IDWs leverage AI and automation to streamline workflows, handle routine tasks, and improve efficiency, freeing up human workers for more creative and strategic work.  
+2. **Knowledge Management**: IDWs integrate with existing knowledge systems and **Data Sources**, making information easily accessible in a conversational manner.  
+3. **Customizable Workflows & Configurations**: Through **IDW Settings** and **GSX Studio**, users can adjust workspace structure, automate reporting, manage interactions, or create advanced workflows.  
+4. **24/7 Operations**: IDWs are available around the clock, ensuring continuous support for business processes, employee needs, and customer interactions.  
+5. **No-Code Workflow Creation (GSX Studio)**: Non-technical team members can build and deploy automations or conversational workflows without needing coding knowledge.  
+6. **Integrations**: IDWs seamlessly connect with existing business tools (CRM, document management, task tracking), enabling organizations to unify workflows and data.  
+7. **Self-management**: Users can set up, tune, and adjust their workspace directly in **IDW Settings**, with flexibility to expand functionality via GSX Studio.`,
     },
   ],
 };

package/src/assets/default_knowledges/idw_knowledge.ts

@@ -0,0 +1,41 @@
+export const idw_knowledge = {
+  name: 'idw_knowledge',
+  description: 'IDW Knowledge',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**IDW Knowledge**](internal-action/open-knowledge) is the central intelligence library of the workspace.
+
+**1. Organization**
+Notes are grouped into [**Domains**](internal-action/open-domains-settings) (e.g., "ADMINISTRATION", "GENERAL"). This helps users and the IDW quickly locate relevant information.
+
+**2. Ways to Create Knowledge**:
+IDW allows you to capture knowledge from multiple contexts:
+* **Direct Creation** (Knowledge Section): Navigate to a Domain and use the **"+ Add Note"** button. Supports **Text Notes** (Rich text) and **File Notes** (PDF, DOCX upload).
+* **From News Feed**: When creating a [**News Post**](internal-action/create-general-feed), toggle the **"Add note"** switch. This saves the post content as a Knowledge Note simultaneously.
+* **From Chat**: You can save valuable information directly from the chat interface. Use the **"Add note"** button near the message input.
+* **Settings**: While creating a note, you can set a **Domain** and an **Expiration Date** to automatically archive relevance over time.
+
+**3. Statuses & Workflow (Strictly Role-Based)**
+Your role determines which actions are available to you:
+
+* **Draft**:
+    * Available to **All Roles**.
+    * Saves work-in-progress visible only to the creator.
+     
+* **Suggested** (User Only):
+    * **Action**: Users (Members) cannot publish directly. Instead, they use **"Save & Suggest"**.
+    * **Result**: The note enters the **"For Review"** tab and waits for Admin approval.
+    
+* **Published** (Admin Only):
+    * **Action**: Admins utilize **"Save & Publish"** to make knowledge immediately active.
+    * **Review**: Admins also review "Suggested" notes from Users to **"Approve & Publish"** or **Reject** them.
+
+**4. Lifecycle Tabs**
+* **Domains**: Active, published notes visible to the IDW.
+* **For Review**: Queue of User suggestions waiting for Admin action.
+* **Expired**: Notes that have passed their set expiration date.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_access_settings.ts

@@ -0,0 +1,20 @@
+export const idw_access_settings = {
+  name: 'idw_access_settings',
+  description: 'IDW Access Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**Access Settings**](internal-action/open-access-settings) control the global visibility of your workspace.
+
+**Visibility Modes:**
+* **Private**:
+    * This is the secure default.
+    * Only users who have been explicitly invited via email or added by an Admin can access this IDW.
+    
+* **Public**:
+    * The IDW is visible to anyone who has the link.
+    * Visitors can open the workspace but may still need to Sign Up/Log In depending on your configuration.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_basic_info_settings.ts

@@ -0,0 +1,21 @@
+export const idw_basic_info_settings = {
+  name: 'idw_basic_info_settings',
+  description: 'IDW Basic Info Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**Basic Info Settings**](internal-action/open-basic-info-settings) allows Admins to define the core identity of the Workspace.
+
+The screen is divided into two main sections:
+
+**1. Personality**
+Defines how the system identifies itself and behaves.
+* **Name**: The display name of the Workspace. This name appears in the header and chat interactions.
+* **Instructions**: The **System Prompt** (up to 4000 characters) that governs the AI's behavior. Use this rich text field to specify goals, tone of voice, and rules (e.g., "Be concise", "Act as a Technical Support").
+
+**2. Image**
+* **Visual Identity**: This is the graphical representation of the Workspace (often an abstract visualization or logo). It acts as the "face" of the system, distinct from any user's profile picture.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_customization_settings.ts

@@ -0,0 +1,23 @@
+export const idw_customization_settings = {
+  name: 'idw_customization_settings',
+  description: 'IDW Customization Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `**Customization Settings** allow Admins to tailor the look and feel of the workspace entry points.
+
+**1. [Sign Up Page](internal-action/open-signup-settings)**
+Customize the screen users see when creating an account or logging in.
+* **Headline & Subtext**: Change the greeting text (e.g., "Hello!", "Let's create your account").
+* **Preview**: A live preview panel shows exactly how the login form will look.
+
+**2. [Start Message Page](internal-action/open-start-message-settings)**
+Configure the welcome screen displayed before a chat session begins.
+* **Page Content**: Set the **Headline** (e.g., "Hi there!"), **Subtext**, and the **Input Placeholder**.
+* **Suggested Prompts**:
+    * Add conversation starters (e.g., "How can I add knowledge?").
+    * **Rotation**: The system randomly displays **2 prompts** from your list each time the page loads to keep the experience fresh.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_datasources_settings.ts

@@ -0,0 +1,30 @@
+export const idw_datasources_settings = {
+  name: 'idw_datasources_settings',
+  description: 'IDW Data Sources Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**Data Sources**](internal-action/open-datasources-settings) are external services and integrations that provide information and context to the IDW. They determine *where* the system can search for answers or which engines it uses to process requests.
+
+**Standard Data Sources:**
+IDW comes with built-in sources designed to cover essential capabilities:
+* **Websearch**: Searches the internet to provide up-to-date, reliable answers from current online sources.
+* **GPT**: The default AI model that acts as the conversational engine, providing reasoning and generating responses on various topics.
+* **Skills**: Specialized tools that perform specific functional tasks within the IDW.
+* **Knowledge**: A source of company-specific information (files, notes) that provides trusted, in-house answers aligned with organizational needs.
+
+**Custom Data Sources:**
+IDW is extensible via the Model Context Protocol (MCP). This allows you to connect specific external tools or alternative AI models beyond the standard set.
+* **Integration**: Click the **"+" button** to connect a new source by providing its MCP server link.
+
+**Managing & Configuring:**
+* **Active Status**: Use the toggle switch to Enable or Disable a source globally.
+* **Configuration**: When adding or editing a source, you define:
+    * **MCP Server link**: The technical URL connecting the integration.
+    * **Is LLM**: Check this box if the custom source is a conversational model (like a custom LLM) rather than a search tool.
+    * **Icon**: Upload or select a visual icon to easily identify the source in the list.
+    * **Access Control**: Define who can use this source. Options typically include **Public** (Anyone), **Signed-in users**, **Admins only**, **Private** (Only me), or **Invited users**.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_domains_settings.ts

@@ -0,0 +1,22 @@
+export const idw_domains_settings = {
+  name: 'idw_domains_settings',
+  description: 'IDW Domains Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**Domains**](internal-action/open-domains-settings) are the **universal categories** used to organize your workspace content.
+
+They act as a shared classification system for both **Skills** and **Knowledge**.
+* **Concept**: A single Domain (e.g., "Marketing") can be used to categorize tools in the Skills menu and, separately, to tag notes in the Knowledge base.
+* **Benefit**: This keeps your workspace structure consistent across different sections.
+
+**Managing Domains:**
+* **Add New**: Click the **"+" button** to create a new category.
+* **Domain Name**: Give it a clear title (e.g., "Finance", "General").
+* **Assigned Skills**: Select which tools belong to this category from the dropdown list.
+* **Visual Style**: Choose an abstract cover image. This visual identifier is used to represent the category wherever it appears (on Skill cards, Knowledge headers, or the Settings grid).
+* **Delete**: Remove categories that are no longer needed using the "Delete" button.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_settings.ts

@@ -0,0 +1,32 @@
+export const idw_settings = {
+  name: 'idw_settings',
+  description: 'IDW Settings Overview',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**IDW Settings**](internal-action/open-settings) is the control panel where Admins configure the workspace. The settings are grouped into four main sections:
+
+**1. General**
+Core configuration of the workspace identity and data connections.
+* [**Basic Info**](internal-action/open-basic-info-settings): Name, Instructions, and Visual Identity.
+* [**Data Sources**](internal-action/open-datasources-settings): Manage AI models and knowledge bases.
+* [**Domains**](internal-action/open-domains-settings): Organize content structure.
+* [**Access**](internal-action/open-access-settings): Toggle Public/Private visibility.
+
+**2. Skills**
+Expand capabilities with tools.
+* [**My Skills**](internal-action/open-skills-settings): Manage installed skills.
+* [**Library**](internal-action/open-skills-settings): Browse and install new skills from the catalog.
+
+**3. Customization**
+Tailor the user interface.
+* [**Sign Up Page**](internal-action/open-signup-settings): Customize the login screen.
+* [**Start Message Page**](internal-action/open-start-message-settings): Configure the welcome screen and suggested prompts.
+
+**4. Members & Requests**
+* [**Members**](internal-action/open-users-settings): Manage users and roles.
+* [**Requests**](internal-action/open-requests-settings): Approve access for visitors.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_skills_settings.ts

@@ -0,0 +1,23 @@
+export const idw_skills_settings = {
+  name: 'idw_skills_settings',
+  description: 'IDW Skills Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `[**Skills Settings**](internal-action/open-skills-settings) allows Admins to manage the functional tools (Skills) available in the workspace.
+
+**My Skills:**
+This tab shows the list of currently installed skills, where you can manage their settings or uninstall them.
+
+**Library:**
+The **Library** tab lists all available skills that can be installed. You can search or filter skills by tags.
+
+**Installation Process:**
+1. **Overview**: Click on a skill card to see details. This opens a panel with the Description, Version, Publisher, and Documentation.
+2. **Install & Access**: Click "Install". You will be prompted to select the **Access Type** immediately.
+    * Options include: Public (Anyone), Signed-in users only, Admins only, Private (Only me), or Invited users.
+    * This setting determines who can see and use the skill after installation.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_settings/idw_users_settings.ts

@@ -0,0 +1,22 @@
+export const idw_users_settings = {
+  name: 'idw_users_settings',
+  description: 'IDW Members & Requests Settings',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `The **Members & Requests** section is divided into two distinct pages for managing the workspace community.
+
+**1. [Members](internal-action/open-users-settings)**
+This page displays the list of all active participants.
+* **Edit Role**: Click the **Pencil icon** next to a user to open the "Edit user info" modal. Use the dropdown to switch their Role between **User** and **Admin**, then click Save.
+* **Remove**: Click the **Trash icon** to revoke a user's access to the workspace.
+* **Invite**: Click the **"+" button** (bottom right corner) to invite new members via email.
+
+**2. [Requests](internal-action/open-requests-settings)**
+This page handles pending access applications from visitors.
+* **Approval Flow**: To grant access, you must first **Select a role** (User or Admin) from the dropdown menu, and then click the **Approve** button.
+* **Rejection**: Click the **Reject** button to deny the request.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/idw_use_case.ts

@@ -1,16 +1,16 @@
 export const idw_use_case = {
   name: 'idw_use_case',
-  description: 'IDW use case',
+  description: 'IDW Use Case',
   defaultKnowledge: true,
   authorId: 'IDW',
   passages: [
     {
-      content: `Whether you're an individual, a small business, or an enterprise, IDW offers endless possibilities tailored to your needs. From automating customer interactions to streamlining internal processes, IDW adapts to your business. Below is just a glimpse of the countless use cases IDW can support—your imagination is the only limit to how you can put it to work.
+      content: `Whether you're an individual, a small business, or an enterprise, IDW offers endless possibilities tailored to your needs. From automating customer interactions to streamlining internal processes, IDW adapts to your business.  
 
-*   **Employee Onboarding**: IDWs can assist new employees by offering personalized onboarding experiences. The workspace can guide them through training materials, answer questions about the company, and help them become familiar with internal tools and processes quickly.
-*   **Customer Service and Support**: Internally, IDWs can be used to support teams like customer service by automating the retrieval of information, summarizing customer interactions, or automating repetitive queries. Externally, customer-facing teams can use these digital workspaces to interact with customers via AI chatbots.
-*   **Knowledge Sharing and Retrieval**: Employees can access a centralized repository of knowledge with AI assistance to help retrieve information in seconds. This is particularly useful for large organizations where finding the right information can be time-consuming.
-*   **Internal Process Automation**: Repetitive internal processes such as data entry, approval workflows, or document management can be automated within an IDW, freeing employees from manual tasks and improving operational efficiency.`,
+* **Employee Onboarding**: Guide new employees with training materials, answer questions about the company, and help them become familiar with internal tools and processes.  
+* **Customer Service and Support**: Automate retrieval of information, summarize customer interactions, or handle repetitive queries. Externally, support teams can integrate IDW chatbots for customer-facing use.  
+* **Knowledge Sharing and Retrieval**: Employees can access a centralized repository of knowledge with AI assistance to quickly find documents and answers.  
+* **Internal Process Automation**: Repetitive internal processes such as data entry, approvals, or document management can be automated, freeing employees from manual tasks and improving efficiency.`,
     },
   ],
 };

package/src/assets/default_knowledges/idw_user_guide.ts

@@ -0,0 +1,28 @@
+export const idw_user_guide = {
+  name: 'idw_user_guide',
+  description: 'IDW User Guide',
+  defaultKnowledge: true,
+  authorId: 'IDW',
+  passages: [
+    {
+      content: `**User Guide: Getting Started**
+
+As a Member, your role is to collaborate, use tools, and contribute ideas.
+
+**1. Chat & Skills**
+* **Ask**: Use the main chat to find answers. The IDW searches connected Data Sources.
+* **Act**: Run specialized tools via [**Show Skills**](internal-action/show-skills) or the "My Skills" menu.
+
+**2. Sharing News**
+You can share updates with the community.
+* **Create**: Use [**Create Post**](internal-action/create-general-feed) to write an announcement.
+* **Knowledge Integration**: If you toggle **"Add note"**, your post will be submitted as a **Suggestion** to the Knowledge Base.
+    * *Note*: You cannot publish immediately (the "Publish" checkbox is hidden). An Admin must approve it first.
+
+**3. Knowledge Contribution**
+You help build the workspace intelligence by suggesting content.
+* **Suggesting**: Go to [**IDW Knowledge**](internal-action/open-knowledge) and click **"Save & Suggest"** on any new note.
+* **Status**: Your notes appear in the **"For Review"** tab until an Admin approves them.`,
+    },
+  ],
+};

package/src/assets/default_knowledges/index.ts

@@ -1,10 +1,22 @@
+// src/assets/default_knowledges/index.ts
+
 import { gsx_information } from './gsx_information';
+import { idw_admin_guide } from './idw_admin_guide';
+import { idw_feeds } from './idw_feeds';
 import { idw_general_overview } from './idw_general_overview';
 import { idw_key_features } from './idw_key_features';
+import { idw_knowledge } from './idw_knowledge';
+import { idw_access_settings } from './idw_settings/idw_access_settings';
+import { idw_basic_info_settings } from './idw_settings/idw_basic_info_settings';
+import { idw_customization_settings } from './idw_settings/idw_customization_settings';
+import { idw_datasources_settings } from './idw_settings/idw_datasources_settings';
+import { idw_domains_settings } from './idw_settings/idw_domains_settings';
+import { idw_settings } from './idw_settings/idw_settings';
+import { idw_skills_settings } from './idw_settings/idw_skills_settings';
+import { idw_users_settings } from './idw_settings/idw_users_settings';
 import { idw_use_case } from './idw_use_case';
-import { news_feed } from './news_feed';
+import { idw_user_guide } from './idw_user_guide';
 import { onereach_information } from './onereach_information';
-import { idw_settings } from './idw_settings';
 import { skills_overview } from './skills_overview';
 
 export const DEFAULT_KNOWLEDGE_DOCUMENTS = [
@@ -12,8 +24,18 @@ export const DEFAULT_KNOWLEDGE_DOCUMENTS = [
   idw_general_overview,
   idw_key_features,
   idw_use_case,
-  news_feed,
+  idw_feeds,
   onereach_information,
   idw_settings,
+  idw_skills_settings,
+  idw_knowledge,
+  idw_domains_settings,
+  idw_users_settings,
+  idw_datasources_settings,
+  idw_basic_info_settings,
+  idw_customization_settings,
+  idw_access_settings,
+  idw_user_guide,
+  idw_admin_guide,
   skills_overview,
 ];

package/src/assets/default_knowledges/onereach_information.ts

@@ -1,35 +1,26 @@
 export const onereach_information = {
   name: 'onereach_information',
-  description: 'OneReach information',
+  description: 'OneReach.ai Platform Overview',
   defaultKnowledge: true,
   authorId: 'IDW',
   passages: [
     {
-      content: `[OneReach.ai](http://onereach.ai/) is a platform focused on creating conversational AI and automation solutions that enable organizations to build intelligent applications. It is designed to empower users to create powerful, AI-driven workflows and conversational experiences without needing to code, using a visual, drag-and-drop interface.
+      content: `[OneReach.ai](http://onereach.ai/) is a platform focused on creating conversational AI and automation solutions that enable organizations to build intelligent applications. It empowers users to create AI-driven workflows and conversational experiences without coding, using a visual, drag-and-drop interface.  
 
-**Key Aspects of** [**OneReach.ai**](http://onereach.ai/)**:**
+**Key Aspects of [OneReach.ai](http://onereach.ai/):**  
 
-1. **Conversational AI Platform**:
-    *   [OneReach.ai](http://onereach.ai/) helps businesses design, build, and deploy conversational AI systems across various channels like messaging apps, voice assistants, and websites. This allows companies to automate customer interactions, support services, and other business processes.
-2. **Low-Code/No-Code Development**:
-    *   The platform offers tools that allow non-developers to create conversational workflows without needing to write code. This makes it accessible for a wide range of users, from business analysts to product managers.
-3. **Omnichannel Integration**:
-    *   [OneReach.ai](http://onereach.ai/) enables businesses to create seamless conversational experiences across multiple channels—such as SMS, web chat, voice, and social media—making it easy to manage interactions with customers regardless of the medium they use.
-4. **AI and Automation**:
-    *   The platform incorporates artificial intelligence to power conversations, automate repetitive tasks, and enhance customer interactions through natural language understanding (NLU) and machine learning.
-    *   Its capabilities include AI for customer service, data collection, appointment scheduling, and task automation.
-5. **Intelligent Digital Workspaces (IDW)**:
-    *   [OneReach.ai](http://onereach.ai/) offers solutions for creating **Intelligent Digital Workspaces**—virtual environments where teams can collaborate using AI-driven tools to automate internal processes, share knowledge, and streamline communication. This concept is designed to improve productivity by enabling workers to interact with knowledge and systems in a more conversational, efficient way.
-6. **Custom AI Skills**:
-    *   Users can create custom "skills" or automation modules that fit specific business needs, from simple task automation to more complex conversational AI-driven workflows.
-7. **API and Integration**:
-    *   [OneReach.ai](http://onereach.ai/) provides APIs for integrating the platform with existing enterprise systems and other third-party applications. This allows businesses to incorporate AI and automation into their current tools and processes.
+1. **Conversational AI Platform**: Design, build, and deploy conversational AI systems across messaging apps, voice assistants, and websites.  
+2. **Low-Code/No-Code Development**: Build workflows without writing code, making the platform accessible to business analysts and product managers.  
+3. **Omnichannel Integration**: Seamlessly manage interactions across SMS, web chat, voice, and social media.  
+4. **AI and Automation**: Automate customer service, data collection, appointment scheduling, and task handling with NLU and ML.  
+5. **Intelligent Digital Workspaces (IDW)**: Create **IDWs**, where teams collaborate using AI-driven tools, knowledge, and automation — now managed and configured via **IDW Settings**.  
+6. **Custom Workflows and Automations**: Create tailored automations that fit specific business needs, from simple tasks to complex processes.  
+7. **API and Integration**: Use APIs to connect OneReach.ai with enterprise systems and third-party apps.  
 
-**Common Use Cases:**
-
-*   **Customer Support**: Automating FAQs, handling customer inquiries, and assisting support agents in resolving issues faster.
-*   **Sales and Marketing**: Automating lead generation, nurturing customers, and facilitating customer interactions across channels.
-*   **Internal Operations**: Streamlining internal workflows by automating repetitive tasks, managing knowledge, and simplifying communication.`,
+**Common Use Cases:**  
+* **Customer Support**: Automating FAQs, handling inquiries, and assisting support agents.  
+* **Sales and Marketing**: Lead generation, customer nurturing, and omnichannel engagement.  
+* **Internal Operations**: Streamlining workflows by automating repetitive tasks, managing knowledge, and simplifying communication.`,
     },
   ],
 };

package/src/assets/default_knowledges/skills_overview.ts

@@ -1,6 +1,6 @@
 export const skills_overview = {
   name: 'skills_overview',
-  description: 'Skills overview',
+  description: 'IDW Skills Overview',
   defaultKnowledge: true,
   authorId: 'IDW',
   passages: [
@@ -8,9 +8,7 @@ export const skills_overview = {
       content: `In IDW, skills are tools that automate tasks and make work more efficient. Each skill serves a specific purpose, like managing knowledge, reviewing reports, or collecting feedback. The set of skills you see depends on your role within the workspace—whether you're a user or an admin, you'll have access to different skills.
 
 **Available skills overview:**
-
-*   **Manage Knowledge**: Share and maintain valuable information within your organization. Actively contribute to and manage the information that supports your team's success by creating, editing, and organizing knowledge entries.  
-*   **Reporting**: Get real-time insights into your IDW and its users. Track performance and behavior to make informed decisions and continuously improve your product.  
+ 
 *   **Leave Feedback**: Share general feedback, suggest new features or skills, or report issues directly in your IDW. You can attach supporting files (images, videos, docs up to 25MB), submit feedback anonymously if preferred, and track the status of your submissions.`,
     },
   ],

package/dist/assets/default_knowledges/idw_settings.js

@@ -1,15 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.idw_settings = void 0;
-exports.idw_settings = {
-    name: 'idw_settings',
-    description: 'Overview of IDW settings',
-    defaultKnowledge: true,
-    authorId: 'IDW',
-    passages: [
-        {
-            content: "In IDW configured and managed through **IDW settings**. Each section of Settings allows admins to adapt their workspace:  \n\n**Overview of IDW settings:**  \n* **Basic Info**: Set your IDW\u2019s identity and access - edit name, description, avatar, role, choose private vs public visibility, and optionally enable a public sign\u2011up page with custom text.\n* **Data Sources**: Connect and manage all sources that power your IDW \u2014 from knowledge bases and AI models to skills, search tools, and MCP server integrations. Data sources provide the content, intelligence, and capabilities your IDW uses to generate responses, automate tasks, and extend its functionality.  \n* **Domains**: Provides Admins with the ability to effectively organize and categorize skills within your IDW. By effectively managing domains and assigning skills to them, you can create a more streamlined and efficient workspace for your team.  \n* **Skills**: Give Admins full control over the skills available in your IDW. With this feature, Admins can add, edit, enable, disable, or delete skills, ensuring that your IDW remains relevant and useful for all team members. \n* **Users & Invitations**: Add, invite, and manage users in your IDW. You can: \n- Invite a new user by email  \n- Add an existing platform user to your IDW  \n- Approve or reject invitations sent by other users  \n- Change a user\u2019s role (User \u2194 Admin)  \n- Remove users from the workspace",
-        },
-    ],
-};
-//# sourceMappingURL=idw_settings.js.map

package/dist/assets/default_knowledges/idw_settings.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"idw_settings.js","sourceRoot":"","sources":["../../../src/assets/default_knowledges/idw_settings.ts"],"names":[],"mappings":";;;AAAa,QAAA,YAAY,GAAG;IAC1B,IAAI,EAAE,cAAc;IACpB,WAAW,EAAE,0BAA0B;IACvC,gBAAgB,EAAE,IAAI;IACtB,QAAQ,EAAE,KAAK;IACf,QAAQ,EAAE;QACR;YACE,OAAO,EAAE,m7CAYmB;SAC7B;KACF;CACF,CAAC"}

package/dist/assets/default_knowledges/news_feed.js

@@ -1,15 +0,0 @@
-"use strict";
-Object.defineProperty(exports, "__esModule", { value: true });
-exports.news_feed = void 0;
-exports.news_feed = {
-    name: 'news_feed',
-    description: 'News feed',
-    defaultKnowledge: true,
-    authorId: 'IDW',
-    passages: [
-        {
-            content: 'News Feed allows users to create and share posts that will be visible to all product users, including guests without an account, authorized users, and administrators. This feature enhances user engagement and community interaction by providing a platform for sharing updates, news, and important information. By allowing all users, including guests, to view posts, this feature fosters a sense of community and encourages engagement. Users can stay informed about the latest news and updates, making the platform more interactive and dynamic.',
-        },
-    ],
-};
-//# sourceMappingURL=news_feed.js.map

package/dist/assets/default_knowledges/news_feed.js.map

@@ -1 +0,0 @@
-{"version":3,"file":"news_feed.js","sourceRoot":"","sources":["../../../src/assets/default_knowledges/news_feed.ts"],"names":[],"mappings":";;;AAAa,QAAA,SAAS,GAAG;IACvB,IAAI,EAAE,WAAW;IACjB,WAAW,EAAE,WAAW;IACxB,gBAAgB,EAAE,IAAI;IACtB,QAAQ,EAAE,KAAK;IACf,QAAQ,EAAE;QACR;YACE,OAAO,EAAE,giBAAgiB;SAC1iB;KACF;CACF,CAAC"}

package/src/assets/default_knowledges/idw_settings.ts

@@ -1,23 +0,0 @@
-export const idw_settings = {
-  name: 'idw_settings',
-  description: 'Overview of IDW settings',
-  defaultKnowledge: true,
-  authorId: 'IDW',
-  passages: [
-    {
-      content: `In IDW configured and managed through **IDW settings**. Each section of Settings allows admins to adapt their workspace:  
-
-**Overview of IDW settings:**  
-* **Basic Info**: Set your IDW’s identity and access - edit name, description, avatar, role, choose private vs public visibility, and optionally enable a public sign‑up page with custom text.
-* **Data Sources**: Connect and manage all sources that power your IDW — from knowledge bases and AI models to skills, search tools, and MCP server integrations. Data sources provide the content, intelligence, and capabilities your IDW uses to generate responses, automate tasks, and extend its functionality.  
-* **Domains**: Provides Admins with the ability to effectively organize and categorize skills within your IDW. By effectively managing domains and assigning skills to them, you can create a more streamlined and efficient workspace for your team.  
-* **Skills**: Give Admins full control over the skills available in your IDW. With this feature, Admins can add, edit, enable, disable, or delete skills, ensuring that your IDW remains relevant and useful for all team members. 
-* **Users & Invitations**: Add, invite, and manage users in your IDW. You can: 
-- Invite a new user by email  
-- Add an existing platform user to your IDW  
-- Approve or reject invitations sent by other users  
-- Change a user’s role (User ↔ Admin)  
-- Remove users from the workspace`,
-    },
-  ],
-};

package/src/assets/default_knowledges/news_feed.ts

@@ -1,11 +0,0 @@
-export const news_feed = {
-  name: 'news_feed',
-  description: 'News feed',
-  defaultKnowledge: true,
-  authorId: 'IDW',
-  passages: [
-    {
-      content: 'News Feed allows users to create and share posts that will be visible to all product users, including guests without an account, authorized users, and administrators. This feature enhances user engagement and community interaction by providing a platform for sharing updates, news, and important information. By allowing all users, including guests, to view posts, this feature fosters a sense of community and encourages engagement. Users can stay informed about the latest news and updates, making the platform more interactive and dynamic.',
-    },
-  ],
-};