@onedeskpro/chatbot-core 0.4.0 → 0.5.0

package/dist/index.cjs

@@ -1,4 +1,4 @@
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U(t);case H.DISCONNECT:return t===void 0;case H.CONNECT_ERROR:return typeof t==`string`||U(t);case H.EVENT:case H.BINARY_EVENT:return Array.isArray(t)&&(typeof t[0]==`number`||typeof t[0]==`string`&&_t.indexOf(t[0])===-1);case H.ACK:case H.BINARY_ACK:return Array.isArray(t)}}destroy(){this.reconstructor&&=(this.reconstructor.finishedReconstruction(),null)}},bt=class{constructor(e){this.packet=e,this.buffers=[],this.reconPack=e}takeBinaryData(e){if(this.buffers.push(e),this.buffers.length===this.reconPack.attachments){let e=ht(this.reconPack,this.buffers);return this.finishedReconstruction(),e}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}};function xt(e){return typeof e==`string`}var St=Number.isInteger||function(e){return typeof e==`number`&&isFinite(e)&&Math.floor(e)===e};function Ct(e){return e===void 0||St(e)}function U(e){return Object.prototype.toString.call(e)===`[object Object]`}function wt(e,t){switch(e){case H.CONNECT:return t===void 0||U(t);case H.DISCONNECT:return t===void 0;case H.EVENT:return Array.isArray(t)&&(typeof t[0]==`number`||typeof t[0]==`string`&&_t.indexOf(t[0])===-1);case H.ACK:return Array.isArray(t);case H.CONNECT_ERROR:return typeof t==`string`||U(t);default:return!1}}function Tt(e){return xt(e.nsp)&&Ct(e.id)&&wt(e.type,e.data)}function W(e,t,n){return e.on(t,n),function(){e.off(t,n)}}var Et=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1}),Dt=class extends D{constructor(e,t,n){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=e,this.nsp=t,n&&n.auth&&(this.auth=n.auth),this._opts=Object.assign({},n),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;let e=this.io;this.subs=[W(e,`open`,this.onopen.bind(this)),W(e,`packet`,this.onpacket.bind(this)),W(e,`error`,this.onerror.bind(this)),W(e,`close`,this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected||(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState===`open`&&this.onopen()),this}open(){return this.connect()}send(...e){return e.unshift(`message`),this.emit.apply(this,e),this}emit(e,...t){if(Et.hasOwnProperty(e))throw Error(`"`+e.toString()+`" is a reserved event name`);if(t.unshift(e),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(t),this;let n={type:H.EVENT,data:t};if(n.options={},n.options.compress=this.flags.compress!==!1,typeof t[t.length-1]==`function`){let e=this.ids++,r=t.pop();this._registerAckCallback(e,r),n.id=e}let r=this.io.engine?.transport?.writable,i=this.connected&&!this.io.engine?._hasPingExpired();return this.flags.volatile&&!r||(i?(this.notifyOutgoingListeners(n),this.packet(n)):this.sendBuffer.push(n)),this.flags={},this}_registerAckCallback(e,t){let n=this.flags.timeout??this._opts.ackTimeout;if(n===void 0){this.acks[e]=t;return}let r=this.io.setTimeoutFn(()=>{delete this.acks[e];for(let t=0;t<this.sendBuffer.length;t++)this.sendBuffer[t].id===e&&this.sendBuffer.splice(t,1);t.call(this,Error(`operation has timed out`))},n),i=(...e)=>{this.io.clearTimeoutFn(r),t.apply(this,e)};i.withError=!0,this.acks[e]=i}emitWithAck(e,...t){return new Promise((n,r)=>{let i=(e,t)=>e?r(e):n(t);i.withError=!0,t.push(i),this.emit(e,...t)})}_addToQueue(e){let t;typeof e[e.length-1]==`function`&&(t=e.pop());let 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t=e.data||[];e.id!=null&&t.push(this.ack(e.id)),this.connected?this.emitEvent(t):this.receiveBuffer.push(Object.freeze(t))}emitEvent(e){if(this._anyListeners&&this._anyListeners.length){let t=this._anyListeners.slice();for(let n of t)n.apply(this,e)}super.emit.apply(this,e),this._pid&&e.length&&typeof e[e.length-1]==`string`&&(this._lastOffset=e[e.length-1])}ack(e){let t=this,n=!1;return function(...r){n||(n=!0,t.packet({type:H.ACK,id:e,data:r}))}}onack(e){let t=this.acks[e.id];typeof t==`function`&&(delete this.acks[e.id],t.withError&&e.data.unshift(null),t.apply(this,e.data))}onconnect(e,t){this.id=e,this.recovered=t&&this._pid===t,this._pid=t,this.connected=!0,this.emitBuffered(),this._drainQueue(!0),this.emitReserved(`connect`)}emitBuffered(){this.receiveBuffer.forEach(e=>this.emitEvent(e)),this.receiveBuffer=[],this.sendBuffer.forEach(e=>{this.notifyOutgoingListeners(e),this.packet(e)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose(`io server 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Math.min(e,this.max)|0},G.prototype.reset=function(){this.attempts=0},G.prototype.setMin=function(e){this.ms=e},G.prototype.setMax=function(e){this.max=e},G.prototype.setJitter=function(e){this.jitter=e};var K=class extends D{constructor(e,t){super(),this.nsps={},this.subs=[],e&&typeof e==`object`&&(t=e,e=void 0),t||={},t.path=t.path||`/socket.io`,this.opts=t,A(this,t),this.reconnection(t.reconnection!==!1),this.reconnectionAttempts(t.reconnectionAttempts||1/0),this.reconnectionDelay(t.reconnectionDelay||1e3),this.reconnectionDelayMax(t.reconnectionDelayMax||5e3),this.randomizationFactor(t.randomizationFactor??.5),this.backoff=new G({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(t.timeout==null?2e4:t.timeout),this._readyState=`closed`,this.uri=e;let n=t.parser||gt;this.encoder=new n.Encoder,this.decoder=new n.Decoder,this._autoConnect=t.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(e){return arguments.length?(this._reconnection=!!e,e||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(e){return e===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=e,this)}reconnectionDelay(e){var t;return e===void 0?this._reconnectionDelay:(this._reconnectionDelay=e,(t=this.backoff)==null||t.setMin(e),this)}randomizationFactor(e){var t;return e===void 0?this._randomizationFactor:(this._randomizationFactor=e,(t=this.backoff)==null||t.setJitter(e),this)}reconnectionDelayMax(e){var t;return e===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=e,(t=this.backoff)==null||t.setMax(e),this)}timeout(e){return arguments.length?(this._timeout=e,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(e){if(~this._readyState.indexOf(`open`))return this;this.engine=new st(this.uri,this.opts);let t=this.engine,n=this;this._readyState=`opening`,this.skipReconnect=!1;let r=W(t,`open`,function(){n.onopen(),e&&e()}),i=t=>{this.cleanup(),this._readyState=`closed`,this.emitReserved(`error`,t),e?e(t):this.maybeReconnectOnOpen()},a=W(t,`error`,i);if(!1!==this._timeout){let e=this._timeout,n=this.setTimeoutFn(()=>{r(),i(Error(`timeout`)),t.close()},e);this.opts.autoUnref&&n.unref(),this.subs.push(()=>{this.clearTimeoutFn(n)})}return this.subs.push(r),this.subs.push(a),this}connect(e){return this.open(e)}onopen(){this.cleanup(),this._readyState=`open`,this.emitReserved(`open`);let e=this.engine;this.subs.push(W(e,`ping`,this.onping.bind(this)),W(e,`data`,this.ondata.bind(this)),W(e,`error`,this.onerror.bind(this)),W(e,`close`,this.onclose.bind(this)),W(this.decoder,`decoded`,this.ondecoded.bind(this)))}onping(){this.emitReserved(`ping`)}ondata(e){try{this.decoder.add(e)}catch(e){this.onclose(`parse error`,e)}}ondecoded(e){O(()=>{this.emitReserved(`packet`,e)},this.setTimeoutFn)}onerror(e){this.emitReserved(`error`,e)}socket(e,t){let n=this.nsps[e];return n?this._autoConnect&&!n.active&&n.connect():(n=new Dt(this,e,t),this.nsps[e]=n),n}_destroy(e){let t=Object.keys(this.nsps);for(let e of t)if(this.nsps[e].active)return;this._close()}_packet(e){let t=this.encoder.encode(e);for(let n=0;n<t.length;n++)this.engine.write(t[n],e.options)}cleanup(){this.subs.forEach(e=>e()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose(`forced close`)}disconnect(){return this._close()}onclose(e,t){var n;this.cleanup(),(n=this.engine)==null||n.close(),this.backoff.reset(),this._readyState=`closed`,this.emitReserved(`close`,e,t),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;let e=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved(`reconnect_failed`),this._reconnecting=!1;else{let t=this.backoff.duration();this._reconnecting=!0;let n=this.setTimeoutFn(()=>{e.skipReconnect||(this.emitReserved(`reconnect_attempt`,e.backoff.attempts),!e.skipReconnect&&e.open(t=>{t?(e._reconnecting=!1,e.reconnect(),this.emitReserved(`reconnect_error`,t)):e.onreconnect()}))},t);this.opts.autoUnref&&n.unref(),this.subs.push(()=>{this.clearTimeoutFn(n)})}}onreconnect(){let e=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved(`reconnect`,e)}},q={};function J(e,t){typeof e==`object`&&(t=e,e=void 0),t||={};let n=ct(e,t.path||`/socket.io`),r=n.source,i=n.id,a=n.path,o=q[i]&&a in q[i].nsps,s=t.forceNew||t[`force new connection`]||!1===t.multiplex||o,c;return s?c=new K(r,t):(q[i]||(q[i]=new K(r,t)),c=q[i]),n.query&&!t.query&&(t.query=n.queryKey),c.socket(n.path,t)}Object.assign(J,{Manager:K,Socket:Dt,io:J,connect:J});function Ot(e){let t=e.replace(/\/$/,``);try{return`${new URL(t).origin}/sdk`}catch{return`${t}/sdk`}}var kt=class{constructor(){this.socket=null}get connected(){return 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t.getTracks().forEach(e=>e.stop()),this.stream=null,this.recorder=null,Error(zt(e))}this.startLevelMeter(t),this.tickTimer=setInterval(()=>{this.update({elapsedSeconds:Math.floor(this.elapsedMs()/1e3)})},Ft),this.maxTimer=setTimeout(()=>void this.stop(),this.maxDurationSeconds*1e3),this.update({state:`recording`,elapsedSeconds:0,level:0,result:null})}async stop(){let e=this.recorder;if(!e||e.state===`inactive`)return this.release(),null;let t=Math.max(1,Math.round(this.elapsedMs()/1e3));this.clearTimers();let n=await new Promise(t=>{e.onstop=()=>{let e=this.chunks;this.chunks=[],t(new Blob(e,{type:v(this.mimeType)}))};try{e.stop()}catch{t(new Blob(this.chunks,{type:v(this.mimeType)}))}});this.releaseMedia();let r={blob:n,mimeType:v(this.mimeType),durationSeconds:t};return this.update({state:`preview`,elapsedSeconds:t,level:0,result:r}),r}cancel(){this.release(),this.update({state:`idle`,elapsedSeconds:0,level:0,result:null})}destroy(){this.release(),this.snapshot={state:`idle`,elapsedSeconds:0,level:0,result:null}}update(e){this.snapshot={...this.snapshot,...e},this.onChange({...this.snapshot})}elapsedMs(){return this.startedAt>0?Date.now()-this.startedAt:0}startLevelMeter(e){let t=typeof window>`u`?null:window,n=t?.AudioContext??t?.webkitAudioContext;if(n)try{let t=new n,r=t.createAnalyser();r.fftSize=256,t.createMediaStreamSource(e).connect(r),t.resume().catch(()=>void 0),this.audioContext=t,this.analyser=r;let i=new Uint8Array(r.frequencyBinCount);this.levelTimer=setInterval(()=>{r.getByteTimeDomainData(i);let e=0;for(let t=0;t<i.length;t++){let n=((i[t]??128)-128)/128;e+=n*n}this.update({level:Math.min(1,Math.sqrt(e/i.length)*3.2)})},It)}catch{}}clearTimers(){this.tickTimer&&clearInterval(this.tickTimer),this.levelTimer&&clearInterval(this.levelTimer),this.maxTimer&&clearTimeout(this.maxTimer),this.tickTimer=null,this.levelTimer=null,this.maxTimer=null}releaseMedia(){this.stream?.getTracks().forEach(e=>e.stop()),this.stream=null,this.recorder=null,this.analyser=null,this.audioContext&&=(this.audioContext.close().catch(()=>void 0),null),this.startedAt=0}release(){if(this.clearTimers(),this.recorder&&this.recorder.state!==`inactive`){this.recorder.onstop=null;try{this.recorder.stop()}catch{}}this.chunks=[],this.releaseMedia()}},X=[{iso:`BD`,name:`Bangladesh`,dial:`880`,flag:`🇧🇩`},{iso:`US`,name:`United States`,dial:`1`,flag:`🇺🇸`},{iso:`GB`,name:`United Kingdom`,dial:`44`,flag:`🇬🇧`},{iso:`IN`,name:`India`,dial:`91`,flag:`🇮🇳`},{iso:`PK`,name:`Pakistan`,dial:`92`,flag:`🇵🇰`},{iso:`AE`,name:`United Arab Emirates`,dial:`971`,flag:`🇦🇪`},{iso:`SA`,name:`Saudi 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t=``+e.type;return(e.type===U.BINARY_EVENT||e.type===U.BINARY_ACK)&&(t+=e.attachments+`-`),e.nsp&&e.nsp!==`/`&&(t+=e.nsp+`,`),e.id!=null&&(t+=e.id),e.data!=null&&(t+=JSON.stringify(e.data,this.replacer)),t}encodeAsBinary(e){let t=pt(e),n=this.encodeAsString(t.packet),r=t.buffers;return r.unshift(n),r}},vt=class e extends O{constructor(e){super(),this.opts=Object.assign({reviver:void 0,maxAttachments:10},typeof e==`function`?{reviver:e}:e)}add(e){let t;if(typeof e==`string`){if(this.reconstructor)throw Error(`got plaintext data when reconstructing a packet`);t=this.decodeString(e);let n=t.type===U.BINARY_EVENT;n||t.type===U.BINARY_ACK?(t.type=n?U.EVENT:U.ACK,this.reconstructor=new yt(t)):super.emitReserved(`decoded`,t)}else if(z(e)||e.base64){if(this.reconstructor)t=this.reconstructor.takeBinaryData(e),t&&(this.reconstructor=null,super.emitReserved(`decoded`,t));else throw Error(`got binary data when not reconstructing a packet`)}else throw Error(`Unknown type: `+e)}decodeString(t){let n=0,r={type:Number(t.charAt(0))};if(U[r.type]===void 0)throw Error(`unknown packet type `+r.type);if(r.type===U.BINARY_EVENT||r.type===U.BINARY_ACK){let e=n+1;for(;t.charAt(++n)!==`-`&&n!=t.length;);let i=t.substring(e,n);if(i!=Number(i)||t.charAt(n)!==`-`)throw Error(`Illegal attachments`);let a=Number(i);if(!xt(a)||a<1)throw Error(`Illegal attachments`);if(a>this.opts.maxAttachments)throw Error(`too many attachments`);r.attachments=a}if(t.charAt(n+1)===`/`){let e=n+1;for(;++n&&t.charAt(n)!==`,`&&n!==t.length;);r.nsp=t.substring(e,n)}else r.nsp=`/`;let i=t.charAt(n+1);if(i!==``&&Number(i)==i){let e=n+1;for(;++n;){let e=t.charAt(n);if(e==null||Number(e)!=e){--n;break}if(n===t.length)break}r.id=Number(t.substring(e,n+1))}if(t.charAt(++n)){let i=this.tryParse(t.substr(n));if(e.isPayloadValid(r.type,i))r.data=i;else throw Error(`invalid payload`)}return r}tryParse(e){try{return JSON.parse(e,this.opts.reviver)}catch{return!1}}static isPayloadValid(e,t){switch(e){case U.CONNECT:return W(t);case U.DISCONNECT:return t===void 0;case U.CONNECT_ERROR:return typeof t==`string`||W(t);case U.EVENT:case U.BINARY_EVENT:return Array.isArray(t)&&(typeof t[0]==`number`||typeof t[0]==`string`&&gt.indexOf(t[0])===-1);case U.ACK:case U.BINARY_ACK:return Array.isArray(t)}}destroy(){this.reconstructor&&=(this.reconstructor.finishedReconstruction(),null)}},yt=class{constructor(e){this.packet=e,this.buffers=[],this.reconPack=e}takeBinaryData(e){if(this.buffers.push(e),this.buffers.length===this.reconPack.attachments){let e=mt(this.reconPack,this.buffers);return this.finishedReconstruction(),e}return null}finishedReconstruction(){this.reconPack=null,this.buffers=[]}};function bt(e){return typeof e==`string`}var xt=Number.isInteger||function(e){return typeof e==`number`&&isFinite(e)&&Math.floor(e)===e};function St(e){return e===void 0||xt(e)}function W(e){return Object.prototype.toString.call(e)===`[object Object]`}function Ct(e,t){switch(e){case U.CONNECT:return t===void 0||W(t);case U.DISCONNECT:return t===void 0;case U.EVENT:return Array.isArray(t)&&(typeof t[0]==`number`||typeof t[0]==`string`&&gt.indexOf(t[0])===-1);case U.ACK:return Array.isArray(t);case U.CONNECT_ERROR:return typeof t==`string`||W(t);default:return!1}}function wt(e){return bt(e.nsp)&&St(e.id)&&Ct(e.type,e.data)}function G(e,t,n){return e.on(t,n),function(){e.off(t,n)}}var Tt=Object.freeze({connect:1,connect_error:1,disconnect:1,disconnecting:1,newListener:1,removeListener:1}),Et=class extends O{constructor(e,t,n){super(),this.connected=!1,this.recovered=!1,this.receiveBuffer=[],this.sendBuffer=[],this._queue=[],this._queueSeq=0,this.ids=0,this.acks={},this.flags={},this.io=e,this.nsp=t,n&&n.auth&&(this.auth=n.auth),this._opts=Object.assign({},n),this.io._autoConnect&&this.open()}get disconnected(){return!this.connected}subEvents(){if(this.subs)return;let e=this.io;this.subs=[G(e,`open`,this.onopen.bind(this)),G(e,`packet`,this.onpacket.bind(this)),G(e,`error`,this.onerror.bind(this)),G(e,`close`,this.onclose.bind(this))]}get active(){return!!this.subs}connect(){return this.connected||(this.subEvents(),this.io._reconnecting||this.io.open(),this.io._readyState===`open`&&this.onopen()),this}open(){return this.connect()}send(...e){return e.unshift(`message`),this.emit.apply(this,e),this}emit(e,...t){if(Tt.hasOwnProperty(e))throw Error(`"`+e.toString()+`" is a reserved event name`);if(t.unshift(e),this._opts.retries&&!this.flags.fromQueue&&!this.flags.volatile)return this._addToQueue(t),this;let n={type:U.EVENT,data:t};if(n.options={},n.options.compress=this.flags.compress!==!1,typeof t[t.length-1]==`function`){let e=this.ids++,r=t.pop();this._registerAckCallback(e,r),n.id=e}let r=this.io.engine?.transport?.writable,i=this.connected&&!this.io.engine?._hasPingExpired();return this.flags.volatile&&!r||(i?(this.notifyOutgoingListeners(n),this.packet(n)):this.sendBuffer.push(n)),this.flags={},this}_registerAckCallback(e,t){let n=this.flags.timeout??this._opts.ackTimeout;if(n===void 0){this.acks[e]=t;return}let r=this.io.setTimeoutFn(()=>{delete this.acks[e];for(let t=0;t<this.sendBuffer.length;t++)this.sendBuffer[t].id===e&&this.sendBuffer.splice(t,1);t.call(this,Error(`operation has timed out`))},n),i=(...e)=>{this.io.clearTimeoutFn(r),t.apply(this,e)};i.withError=!0,this.acks[e]=i}emitWithAck(e,...t){return new Promise((n,r)=>{let i=(e,t)=>e?r(e):n(t);i.withError=!0,t.push(i),this.emit(e,...t)})}_addToQueue(e){let t;typeof e[e.length-1]==`function`&&(t=e.pop());let n={id:this._queueSeq++,tryCount:0,pending:!1,args:e,flags:Object.assign({fromQueue:!0},this.flags)};e.push((e,...r)=>(this._queue[0],e===null?(this._queue.shift(),t&&t(null,...r)):n.tryCount>this._opts.retries&&(this._queue.shift(),t&&t(e)),n.pending=!1,this._drainQueue())),this._queue.push(n),this._drainQueue()}_drainQueue(e=!1){if(!this.connected||this._queue.length===0)return;let t=this._queue[0];(!t.pending||e)&&(t.pending=!0,t.tryCount++,this.flags=t.flags,this.emit.apply(this,t.args))}packet(e){e.nsp=this.nsp,this.io._packet(e)}onopen(){typeof this.auth==`function`?this.auth(e=>{this._sendConnectPacket(e)}):this._sendConnectPacket(this.auth)}_sendConnectPacket(e){this.packet({type:U.CONNECT,data:this._pid?Object.assign({pid:this._pid,offset:this._lastOffset},e):e})}onerror(e){this.connected||this.emitReserved(`connect_error`,e)}onclose(e,t){this.connected=!1,delete this.id,this.emitReserved(`disconnect`,e,t),this._clearAcks()}_clearAcks(){Object.keys(this.acks).forEach(e=>{if(!this.sendBuffer.some(t=>String(t.id)===e)){let t=this.acks[e];delete this.acks[e],t.withError&&t.call(this,Error(`socket has been disconnected`))}})}onpacket(e){if(e.nsp===this.nsp)switch(e.type){case U.CONNECT:e.data&&e.data.sid?this.onconnect(e.data.sid,e.data.pid):this.emitReserved(`connect_error`,Error(`It seems you are trying to reach a Socket.IO server in v2.x with a v3.x client, but they are not compatible (more information here: https://socket.io/docs/v3/migrating-from-2-x-to-3-0/)`));break;case U.EVENT:case U.BINARY_EVENT:this.onevent(e);break;case U.ACK:case U.BINARY_ACK:this.onack(e);break;case U.DISCONNECT:this.ondisconnect();break;case U.CONNECT_ERROR:this.destroy();let t=Error(e.data.message);t.data=e.data.data,this.emitReserved(`connect_error`,t)}}onevent(e){let t=e.data||[];e.id!=null&&t.push(this.ack(e.id)),this.connected?this.emitEvent(t):this.receiveBuffer.push(Object.freeze(t))}emitEvent(e){if(this._anyListeners&&this._anyListeners.length){let t=this._anyListeners.slice();for(let n of t)n.apply(this,e)}super.emit.apply(this,e),this._pid&&e.length&&typeof e[e.length-1]==`string`&&(this._lastOffset=e[e.length-1])}ack(e){let t=this,n=!1;return function(...r){n||(n=!0,t.packet({type:U.ACK,id:e,data:r}))}}onack(e){let t=this.acks[e.id];typeof t==`function`&&(delete this.acks[e.id],t.withError&&e.data.unshift(null),t.apply(this,e.data))}onconnect(e,t){this.id=e,this.recovered=t&&this._pid===t,this._pid=t,this.connected=!0,this.emitBuffered(),this._drainQueue(!0),this.emitReserved(`connect`)}emitBuffered(){this.receiveBuffer.forEach(e=>this.emitEvent(e)),this.receiveBuffer=[],this.sendBuffer.forEach(e=>{this.notifyOutgoingListeners(e),this.packet(e)}),this.sendBuffer=[]}ondisconnect(){this.destroy(),this.onclose(`io server disconnect`)}destroy(){this.subs&&=(this.subs.forEach(e=>e()),void 0),this.io._destroy(this)}disconnect(){return this.connected&&this.packet({type:U.DISCONNECT}),this.destroy(),this.connected&&this.onclose(`io client disconnect`),this}close(){return this.disconnect()}compress(e){return this.flags.compress=e,this}get volatile(){return this.flags.volatile=!0,this}timeout(e){return this.flags.timeout=e,this}onAny(e){return this._anyListeners=this._anyListeners||[],this._anyListeners.push(e),this}prependAny(e){return this._anyListeners=this._anyListeners||[],this._anyListeners.unshift(e),this}offAny(e){if(!this._anyListeners)return this;if(e){let t=this._anyListeners;for(let n=0;n<t.length;n++)if(e===t[n])return t.splice(n,1),this}else this._anyListeners=[];return this}listenersAny(){return this._anyListeners||[]}onAnyOutgoing(e){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.push(e),this}prependAnyOutgoing(e){return this._anyOutgoingListeners=this._anyOutgoingListeners||[],this._anyOutgoingListeners.unshift(e),this}offAnyOutgoing(e){if(!this._anyOutgoingListeners)return this;if(e){let t=this._anyOutgoingListeners;for(let n=0;n<t.length;n++)if(e===t[n])return t.splice(n,1),this}else this._anyOutgoingListeners=[];return this}listenersAnyOutgoing(){return this._anyOutgoingListeners||[]}notifyOutgoingListeners(e){if(this._anyOutgoingListeners&&this._anyOutgoingListeners.length){let t=this._anyOutgoingListeners.slice();for(let n of t)n.apply(this,e.data)}}};function K(e){e||={},this.ms=e.min||100,this.max=e.max||1e4,this.factor=e.factor||2,this.jitter=e.jitter>0&&e.jitter<=1?e.jitter:0,this.attempts=0}K.prototype.duration=function(){var e=this.ms*this.factor**+this.attempts++;if(this.jitter){var t=Math.random(),n=Math.floor(t*this.jitter*e);e=Math.floor(t*10)&1?e+n:e-n}return Math.min(e,this.max)|0},K.prototype.reset=function(){this.attempts=0},K.prototype.setMin=function(e){this.ms=e},K.prototype.setMax=function(e){this.max=e},K.prototype.setJitter=function(e){this.jitter=e};var q=class extends O{constructor(e,t){super(),this.nsps={},this.subs=[],e&&typeof e==`object`&&(t=e,e=void 0),t||={},t.path=t.path||`/socket.io`,this.opts=t,j(this,t),this.reconnection(t.reconnection!==!1),this.reconnectionAttempts(t.reconnectionAttempts||1/0),this.reconnectionDelay(t.reconnectionDelay||1e3),this.reconnectionDelayMax(t.reconnectionDelayMax||5e3),this.randomizationFactor(t.randomizationFactor??.5),this.backoff=new K({min:this.reconnectionDelay(),max:this.reconnectionDelayMax(),jitter:this.randomizationFactor()}),this.timeout(t.timeout==null?2e4:t.timeout),this._readyState=`closed`,this.uri=e;let n=t.parser||ht;this.encoder=new n.Encoder,this.decoder=new n.Decoder,this._autoConnect=t.autoConnect!==!1,this._autoConnect&&this.open()}reconnection(e){return arguments.length?(this._reconnection=!!e,e||(this.skipReconnect=!0),this):this._reconnection}reconnectionAttempts(e){return e===void 0?this._reconnectionAttempts:(this._reconnectionAttempts=e,this)}reconnectionDelay(e){var t;return e===void 0?this._reconnectionDelay:(this._reconnectionDelay=e,(t=this.backoff)==null||t.setMin(e),this)}randomizationFactor(e){var t;return e===void 0?this._randomizationFactor:(this._randomizationFactor=e,(t=this.backoff)==null||t.setJitter(e),this)}reconnectionDelayMax(e){var t;return e===void 0?this._reconnectionDelayMax:(this._reconnectionDelayMax=e,(t=this.backoff)==null||t.setMax(e),this)}timeout(e){return arguments.length?(this._timeout=e,this):this._timeout}maybeReconnectOnOpen(){!this._reconnecting&&this._reconnection&&this.backoff.attempts===0&&this.reconnect()}open(e){if(~this._readyState.indexOf(`open`))return this;this.engine=new ot(this.uri,this.opts);let t=this.engine,n=this;this._readyState=`opening`,this.skipReconnect=!1;let r=G(t,`open`,function(){n.onopen(),e&&e()}),i=t=>{this.cleanup(),this._readyState=`closed`,this.emitReserved(`error`,t),e?e(t):this.maybeReconnectOnOpen()},a=G(t,`error`,i);if(!1!==this._timeout){let e=this._timeout,n=this.setTimeoutFn(()=>{r(),i(Error(`timeout`)),t.close()},e);this.opts.autoUnref&&n.unref(),this.subs.push(()=>{this.clearTimeoutFn(n)})}return this.subs.push(r),this.subs.push(a),this}connect(e){return this.open(e)}onopen(){this.cleanup(),this._readyState=`open`,this.emitReserved(`open`);let e=this.engine;this.subs.push(G(e,`ping`,this.onping.bind(this)),G(e,`data`,this.ondata.bind(this)),G(e,`error`,this.onerror.bind(this)),G(e,`close`,this.onclose.bind(this)),G(this.decoder,`decoded`,this.ondecoded.bind(this)))}onping(){this.emitReserved(`ping`)}ondata(e){try{this.decoder.add(e)}catch(e){this.onclose(`parse error`,e)}}ondecoded(e){k(()=>{this.emitReserved(`packet`,e)},this.setTimeoutFn)}onerror(e){this.emitReserved(`error`,e)}socket(e,t){let n=this.nsps[e];return n?this._autoConnect&&!n.active&&n.connect():(n=new Et(this,e,t),this.nsps[e]=n),n}_destroy(e){let t=Object.keys(this.nsps);for(let e of t)if(this.nsps[e].active)return;this._close()}_packet(e){let t=this.encoder.encode(e);for(let n=0;n<t.length;n++)this.engine.write(t[n],e.options)}cleanup(){this.subs.forEach(e=>e()),this.subs.length=0,this.decoder.destroy()}_close(){this.skipReconnect=!0,this._reconnecting=!1,this.onclose(`forced close`)}disconnect(){return this._close()}onclose(e,t){var n;this.cleanup(),(n=this.engine)==null||n.close(),this.backoff.reset(),this._readyState=`closed`,this.emitReserved(`close`,e,t),this._reconnection&&!this.skipReconnect&&this.reconnect()}reconnect(){if(this._reconnecting||this.skipReconnect)return this;let e=this;if(this.backoff.attempts>=this._reconnectionAttempts)this.backoff.reset(),this.emitReserved(`reconnect_failed`),this._reconnecting=!1;else{let t=this.backoff.duration();this._reconnecting=!0;let n=this.setTimeoutFn(()=>{e.skipReconnect||(this.emitReserved(`reconnect_attempt`,e.backoff.attempts),!e.skipReconnect&&e.open(t=>{t?(e._reconnecting=!1,e.reconnect(),this.emitReserved(`reconnect_error`,t)):e.onreconnect()}))},t);this.opts.autoUnref&&n.unref(),this.subs.push(()=>{this.clearTimeoutFn(n)})}}onreconnect(){let e=this.backoff.attempts;this._reconnecting=!1,this.backoff.reset(),this.emitReserved(`reconnect`,e)}},J={};function Y(e,t){typeof e==`object`&&(t=e,e=void 0),t||={};let n=st(e,t.path||`/socket.io`),r=n.source,i=n.id,a=n.path,o=J[i]&&a in J[i].nsps,s=t.forceNew||t[`force new connection`]||!1===t.multiplex||o,c;return s?c=new q(r,t):(J[i]||(J[i]=new q(r,t)),c=J[i]),n.query&&!t.query&&(t.query=n.queryKey),c.socket(n.path,t)}Object.assign(Y,{Manager:q,Socket:Et,io:Y,connect:Y});function Dt(e){let t=e.replace(/\/$/,``);try{return`${new URL(t).origin}/sdk`}catch{return`${t}/sdk`}}var Ot=class{constructor(){this.socket=null}get connected(){return this.socket?.connected??!1}connect(e){this.disconnect();let t=Dt(e.baseUrl);this.socket=Y(t,{auth:{apiKey:e.apiKey,visitorToken:e.visitorToken},transports:[`websocket`,`polling`],autoConnect:!0,reconnection:!0});let n=!1;this.socket.on(`connect`,()=>{n?e.onReconnect?.():n=!0}),this.socket.on(`ticket:status`,t=>{e.onTicketStatus?.(t)}),this.socket.on(`message:receive`,t=>{e.onMessageReceive?.(t)}),this.socket.on(`connect_error`,t=>{e.onConnectError?.(t)})}disconnect(){this.socket&&=(this.socket.removeAllListeners(),this.socket.disconnect(),null)}},kt=`onedeskpro_visitor_token`;function At(e){try{return typeof window<`u`?window.localStorage.getItem(e):null}catch{return null}}function jt(e,t){try{typeof window<`u`&&window.localStorage.setItem(e,t)}catch{}}function Mt(e){try{typeof window<`u`&&window.localStorage.removeItem(e)}catch{}}var Nt=class{constructor(){this.token=null,this.storageKey=kt}setScope(e){this.storageKey=e?.trim()?`${kt}:${e.trim()}`:kt,this.token=At(this.storageKey)}get(){return this.token??At(this.storageKey)}set(e){this.token=e,jt(this.storageKey,e)}clear(){this.token=null,Mt(this.storageKey)}},Pt=300,Ft=250,It=100,Lt=[`audio/webm;codecs=opus`,`audio/webm`,`audio/mp4`,`audio/ogg;codecs=opus`];function Rt(){return typeof MediaRecorder>`u`||typeof MediaRecorder.isTypeSupported!=`function`?`audio/webm`:Lt.find(e=>MediaRecorder.isTypeSupported(e))??`audio/webm`}function zt(e){let t=e instanceof DOMException?e.name:``;return t===`NotAllowedError`||t===`PermissionDeniedError`||t===`SecurityError`?`Microphone access was denied.`:t===`NotFoundError`||t===`DevicesNotFoundError`?`No microphone was found.`:`Could not start recording.`}var Bt=class 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     --ttcb-bg-secondary: #f3f4f6;
     --ttcb-text: #111827;
@@ -662,7 +662,7 @@ Object.defineProperty(exports,Symbol.toStringTag,{value:`Module`});var e=Object.
 
     .ttcb-footer.hidden, .ttcb-messages.hidden { display: none; }
 
-    @media ${Ut} {
+    @media ${Wt} {
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       .ttcb-phone-national,
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     <rect x="6" y="6" width="12" height="12" rx="2" fill="currentColor"/>
-  </svg>`}function fn(){return`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg">
+  </svg>`}function pn(){return`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg">
     <polyline points="3 6 5 6 21 6"/>
     <path d="M19 6l-1 14a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2L5 6"/>
     <path d="M10 11v6"/>
     <path d="M14 11v6"/>
     <path d="M9 6V4a1 1 0 0 1 1-1h4a1 1 0 0 1 1 1v2"/>
-  </svg>`}function pn(){return`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg">
+  </svg>`}function mn(){return`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg">
     <path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z"/>
     <polyline points="14 2 14 8 20 8"/>
-  </svg>`}function mn(e){let t=m(e.url)?e.url:``,n=e.type.toLowerCase();if(t&&n.startsWith(`image/`)){let n=document.createElement(`a`);n.className=`ttcb-attachment ttcb-attachment-image`,n.href=t,n.target=`_blank`,n.rel=`noopener noreferrer`,n.setAttribute(`aria-label`,`Open ${e.fileName}`);let r=document.createElement(`img`);return r.src=t,r.alt=e.fileName,r.loading=`lazy`,n.appendChild(r),n}if(t&&n.startsWith(`video/`)){let n=document.createElement(`video`);return n.className=`ttcb-attachment ttcb-attachment-video`,n.controls=!0,n.preload=`metadata`,n.src=t,n.setAttribute(`aria-label`,e.fileName),n}if(t&&n.startsWith(`audio/`)){let n=document.createElement(`div`);n.className=`ttcb-attachment ttcb-attachment-voice`;let r=document.createElement(`audio`);if(r.className=`ttcb-attachment-audio`,r.controls=!0,r.preload=`metadata`,r.src=t,r.setAttribute(`aria-label`,e.fileName),n.appendChild(r),typeof e.durationSeconds==`number`&&e.durationSeconds>0){let t=document.createElement(`span`);t.className=`ttcb-attachment-duration`,t.textContent=y(e.durationSeconds),n.appendChild(t)}return n}let r=document.createElement(t?`a`:`div`);r.className=`ttcb-attachment ttcb-attachment-file`,r instanceof HTMLAnchorElement&&(r.href=t,r.target=`_blank`,r.rel=`noopener noreferrer`);let i=document.createElement(`span`);i.className=`ttcb-attachment-icon`,i.setAttribute(`aria-hidden`,`true`),i.innerHTML=pn();let a=document.createElement(`span`);a.className=`ttcb-attachment-meta`;let o=document.createElement(`span`);o.className=`ttcb-attachment-name`,o.textContent=e.fileName,a.appendChild(o);let s=te(e.size);if(s){let e=document.createElement(`span`);e.className=`ttcb-attachment-size`,e.textContent=s,a.appendChild(e)}return r.appendChild(i),r.appendChild(a),r}function hn(e){let{type:t,content:n}=e,r=e.attachments??[],i=document.createElement(`div`);i.className=`ttcb-msg ${t}`,e.pending&&i.classList.add(`ttcb-pending`);let a=document.createElement(`div`);a.className=`ttcb-msg-avatar`,a.innerHTML=t===`human`?Zt():t===`agent`?Qt():Z();let o=document.createElement(`div`);if(o.className=`ttcb-msg-body`,t===`agent`){let e=document.createElement(`span`);e.className=`ttcb-msg-label`,e.textContent=`Agent`,o.appendChild(e)}if(r.length>0){let e=document.createElement(`div`);e.className=`ttcb-attachments`;for(let t of r)e.appendChild(mn(t));o.appendChild(e)}if(r.length===0||!re(n,r)){let e=document.createElement(`div`);e.className=`ttcb-bubble`,t===`human`?e.textContent=n:e.innerHTML=Kt(n),o.appendChild(e)}if(e.pending){let e=document.createElement(`span`);e.className=`ttcb-msg-status`,e.textContent=`Uploading…`,o.appendChild(e)}return i.appendChild(a),i.appendChild(o),i}function gn(){let e=document.createElement(`div`);e.className=`ttcb-msg ai`,e.id=`ttcb-typing`;let t=document.createElement(`div`);t.className=`ttcb-msg-avatar`,t.innerHTML=Z();let n=document.createElement(`div`);return n.className=`ttcb-typing`,n.innerHTML=`<span></span><span></span><span></span>`,e.appendChild(t),e.appendChild(n),e}var _n=`image/jpeg,image/png,image/gif,video/mp4,video/webm,audio/ogg,audio/mpeg,audio/wav,audio/x-m4a,audio/aac,audio/opus,application/pdf,text/csv`,vn=`image/jpeg,image/png,image/gif`,yn=class{constructor(e,t){this.stopViewportSync=null,this.confirmingNew=!1,this.actionPending=!1,this.ticketMode=`ai`,this.pendingFiles=[],this.attachMenuOpen=!1,this.recorder=null,this.voicePreviewUrl=``,this.selectedCountry=Vt,this.countryOpen=!1,this.isOpen=!1,this.destroyed=!1,this.position=e.position??`bottom-right`,this.callbacks=t,this.autoOpen=e.autoOpen===!0,this.mount(e)}mount(e){this.host=document.createElement(`div`),this.host.id=`onedeskpro-chatbot-host`,this.host.style.display=`none`,this.shadow=this.host.attachShadow({mode:`closed`});let t=document.createElement(`style`);t.textContent=Wt(e.primaryColor??`#2563EB`,e.theme??`auto`),this.shadow.appendChild(t),this.fab=document.createElement(`button`),this.fab.className=`ttcb-fab ${this.position}`,this.fab.setAttribute(`aria-label`,`Open chat`),this.fab.innerHTML=Jt(),this.fab.addEventListener(`click`,()=>this.toggle()),this.shadow.appendChild(this.fab),this.panel=document.createElement(`div`),this.panel.className=`ttcb-panel ${this.position} hidden ttcb-mode-compact`,this.panel.tabIndex=-1,this.panel.setAttribute(`role`,`dialog`),this.panel.setAttribute(`aria-modal`,`true`),this.panel.setAttribute(`aria-label`,e.chatbotName??`AI Assistant`),this.panel.appendChild(this.buildHeader(e)),this.identifyContainer=document.createElement(`div`),this.identifyContainer.className=`ttcb-identify`,this.buildIdentifyForm(this.identifyContainer),this.panel.appendChild(this.identifyContainer),this.messagesContainer=document.createElement(`div`),this.messagesContainer.className=`ttcb-messages`,this.messagesContainer.setAttribute(`aria-live`,`polite`),this.messagesContainer.setAttribute(`aria-label`,`Chat messages`),this.panel.appendChild(this.messagesContainer),this.modeBanner=document.createElement(`div`),this.modeBanner.className=`ttcb-mode-banner`,this.modeBannerText=document.createElement(`span`),this.modeBannerText.className=`ttcb-mode-banner-text`,this.modeBannerText.setAttribute(`role`,`status`),this.cancelHumanBtn=this.buildBannerButton(`Cancel request`,()=>{this.actionPending||this.callbacks.onCancelHumanRequest()}),this.cancelHumanBtn.classList.add(`hidden`),this.modeBanner.appendChild(this.modeBannerText),this.modeBanner.appendChild(this.cancelHumanBtn),this.panel.appendChild(this.modeBanner),this.panel.appendChild(this.buildConfirmNewBar()),this.footer=document.createElement(`div`),this.footer.className=`ttcb-footer`,this.pendingTray=document.createElement(`div`),this.pendingTray.className=`ttcb-pending-tray`,this.pendingTray.setAttribute(`role`,`list`),this.pendingTray.setAttribute(`aria-label`,`Files to send`),this.footer.appendChild(this.pendingTray),this.composeError=document.createElement(`p`),this.composeError.className=`ttcb-compose-error`,this.composeError.setAttribute(`role`,`alert`),this.footer.appendChild(this.composeError),this.footer.appendChild(this.buildVoiceBar()),this.footer.appendChild(this.buildVoicePreview());let n=document.createElement(`form`);n.className=`ttcb-form`,n.addEventListener(`submit`,e=>{e.preventDefault(),this.handleSend()}),this.composeForm=n,n.appendChild(this.buildAttachControls()),this.input=document.createElement(`input`),this.input.type=`text`,this.input.className=`ttcb-input`,this.input.placeholder=e.placeholder??`Type your message…`,this.input.setAttribute(`aria-label`,`Message input`),this.input.setAttribute(`autocomplete`,`off`),this.sendBtn=document.createElement(`button`),this.sendBtn.type=`submit`,this.sendBtn.className=`ttcb-send-btn`,this.sendBtn.innerHTML=Xt(),this.sendBtn.setAttribute(`aria-label`,`Send message`),this.micBtn=document.createElement(`button`),this.micBtn.type=`button`,this.micBtn.className=`ttcb-mic-btn`,this.micBtn.setAttribute(`aria-label`,`Record voice message`),this.micBtn.title=`Record voice message`,this.micBtn.innerHTML=un(),this.micBtn.addEventListener(`click`,()=>void this.startVoice()),n.appendChild(this.input),n.appendChild(this.micBtn),n.appendChild(this.sendBtn),this.footer.appendChild(n),this.panel.appendChild(this.footer),this.shadow.appendChild(this.panel),this.shadow.addEventListener(`click`,e=>{let t=e.target;this.attachMenuOpen&&!(t&&(this.attachBtn.contains(t)||this.attachMenu.contains(t)))&&this.closeAttachMenu(),this.countryOpen&&(t&&(this.dialBtn.contains(t)||this.countryPopover.contains(t))||this.closeCountryPopover())}),this.panel.addEventListener(`keydown`,e=>{e.key===`Escape`&&this.attachMenuOpen?(e.stopPropagation(),this.closeAttachMenu(),this.attachBtn.focus()):e.key===`Escape`&&this.confirmingNew&&(e.stopPropagation(),this.hideConfirmNew(),this.newSessionBtn.focus())}),this.attachToDocument(),this.showInitialLoading()}reveal(){this.host.style.removeProperty(`display`),this.autoOpen&&!this.isOpen&&this.open()}buildHeader(e){let t=document.createElement(`div`);t.className=`ttcb-header`;let n=document.createElement(`div`);n.className=`ttcb-avatar-wrap`;let r=document.createElement(`div`);r.className=`ttcb-avatar`,r.innerHTML=Z(),n.appendChild(r);let i=document.createElement(`div`);i.className=`ttcb-header-main`;let a=document.createElement(`div`);a.className=`ttcb-header-title-row`,this.headerTitle=document.createElement(`span`),this.headerTitle.className=`ttcb-header-title`,this.headerTitle.textContent=e.chatbotName??`AI Assistant`;let o=document.createElement(`span`);o.className=`ttcb-verified`,o.setAttribute(`aria-label`,`Verified`),o.innerHTML=rn(),a.appendChild(this.headerTitle),a.appendChild(o);let s=document.createElement(`div`);s.className=`ttcb-header-meta`;let c=document.createElement(`span`);c.className=`ttcb-meta-online`,c.textContent=`Online`;let l=document.createElement(`span`);l.className=`ttcb-meta-sep`,l.setAttribute(`aria-hidden`,`true`);let u=document.createElement(`span`);u.className=`ttcb-meta-replies`,u.innerHTML=`${an()}<span>Replies instantly</span>`,s.appendChild(c),s.appendChild(l),s.appendChild(u),i.appendChild(a),i.appendChild(s);let d=document.createElement(`div`);d.className=`ttcb-header-actions`,this.requestHumanBtn=document.createElement(`button`),this.requestHumanBtn.type=`button`,this.requestHumanBtn.className=`ttcb-request-human-btn hidden`,this.requestHumanBtn.id=`ttcb-request-human-btn`,this.requestHumanBtn.setAttribute(`aria-label`,`Request human agent`),this.requestHumanBtn.title=`Request human agent`,this.requestHumanBtn.innerHTML=on(),this.requestHumanBtn.addEventListener(`click`,()=>this.callbacks.onRequestHuman()),this.newSessionBtn=document.createElement(`button`),this.newSessionBtn.type=`button`,this.newSessionBtn.className=`ttcb-new-session-btn hidden`,this.newSessionBtn.setAttribute(`aria-label`,`New conversation`),this.newSessionBtn.title=`New conversation`,this.newSessionBtn.innerHTML=qt(),this.newSessionBtn.addEventListener(`click`,()=>{this.actionPending||(this.ticketMode===`closed`?this.callbacks.onNewConversation():this.showConfirmNew())});let f=document.createElement(`button`);return f.className=`ttcb-close-btn`,f.setAttribute(`aria-label`,`Close chat`),f.innerHTML=Yt(),f.addEventListener(`click`,()=>this.close()),d.appendChild(this.requestHumanBtn),d.appendChild(this.newSessionBtn),d.appendChild(f),t.appendChild(n),t.appendChild(i),t.appendChild(d),t}buildBannerButton(e,t){let n=document.createElement(`button`);return n.type=`button`,n.className=`ttcb-banner-btn`,n.textContent=e,n.addEventListener(`click`,t),n}buildConfirmNewBar(){this.confirmNewBar=document.createElement(`div`),this.confirmNewBar.className=`ttcb-confirm-bar`,this.confirmNewBar.setAttribute(`role`,`group`),this.confirmNewBar.setAttribute(`aria-label`,`Start a new conversation`);let e=document.createElement(`span`);e.className=`ttcb-confirm-text`,e.textContent=`End this conversation and start a new one?`,this.confirmNewBtn=this.buildBannerButton(`Start new`,()=>{this.actionPending||(this.hideConfirmNew(),this.input.focus(),this.callbacks.onNewConversation())}),this.confirmNewBtn.classList.add(`primary`),this.keepChattingBtn=this.buildBannerButton(`Keep chatting`,()=>{this.hideConfirmNew(),this.newSessionBtn.focus()});let t=document.createElement(`div`);return t.className=`ttcb-confirm-actions`,t.appendChild(this.confirmNewBtn),t.appendChild(this.keepChattingBtn),this.confirmNewBar.appendChild(e),this.confirmNewBar.appendChild(t),this.confirmNewBar}showConfirmNew(){this.confirmingNew=!0,this.confirmNewBar.classList.add(`visible`),queueMicrotask(()=>this.keepChattingBtn.focus())}hideConfirmNew(){this.confirmingNew=!1,this.confirmNewBar.classList.remove(`visible`)}setActionPending(e){this.actionPending=e;for(let t of[this.newSessionBtn,this.cancelHumanBtn,this.confirmNewBtn])t.setAttribute(`aria-disabled`,String(e))}buildAttachControls(){let e=document.createElement(`div`);e.className=`ttcb-attach`,this.attachBtn=document.createElement(`button`),this.attachBtn.type=`button`,this.attachBtn.className=`ttcb-attach-btn`,this.attachBtn.setAttribute(`aria-label`,`Add attachment`),this.attachBtn.setAttribute(`aria-haspopup`,`menu`),this.attachBtn.setAttribute(`aria-expanded`,`false`),this.attachBtn.title=`Add attachment`,this.attachBtn.innerHTML=sn(),this.attachBtn.addEventListener(`click`,e=>{e.preventDefault(),e.stopPropagation(),this.toggleAttachMenu()}),this.attachMenu=document.createElement(`div`),this.attachMenu.className=`ttcb-attach-menu`,this.attachMenu.setAttribute(`role`,`menu`),this.attachFileInput=this.createFileInput(_n,`Choose files`),this.attachPhotoInput=this.createFileInput(vn,`Choose photos`);let t=[{label:`Attachment`,icon:cn(),input:this.attachFileInput},{label:`Photo`,icon:ln(),input:this.attachPhotoInput}];for(let e of t){let t=document.createElement(`button`);t.type=`button`,t.className=`ttcb-attach-item`,t.setAttribute(`role`,`menuitem`),t.innerHTML=`${e.icon}<span>${e.label}</span>`,t.addEventListener(`click`,()=>{this.closeAttachMenu(),e.input.click()}),this.attachMenu.appendChild(t)}return e.appendChild(this.attachBtn),e.appendChild(this.attachMenu),e.appendChild(this.attachFileInput),e.appendChild(this.attachPhotoInput),e}createFileInput(e,t){let n=document.createElement(`input`);return n.type=`file`,n.multiple=!0,n.accept=e,n.className=`ttcb-file-input`,n.tabIndex=-1,n.setAttribute(`aria-label`,t),n.addEventListener(`change`,()=>{this.addPendingFiles(Array.from(n.files??[])),n.value=``}),n}toggleAttachMenu(){this.attachMenuOpen?this.closeAttachMenu():this.openAttachMenu()}openAttachMenu(){if(this.attachBtn.disabled)return;this.attachMenuOpen=!0,this.attachMenu.classList.add(`open`),this.attachBtn.setAttribute(`aria-expanded`,`true`);let e=this.attachMenu.querySelector(`.ttcb-attach-item`);queueMicrotask(()=>e?.focus())}closeAttachMenu(){this.attachMenuOpen&&(this.attachMenuOpen=!1,this.attachMenu.classList.remove(`open`),this.attachBtn.setAttribute(`aria-expanded`,`false`))}addPendingFiles(e){if(e.length===0)return;let t=p([...this.pendingFiles.map(e=>e.file),...e]);if(t)this.showComposeError(t);else{this.showComposeError(``);for(let t of e){let e=t.type.startsWith(`image/`)?h(t):``;this.pendingFiles.push({file:t,previewUrl:e})}this.renderPendingTray(),this.input.focus()}}removePendingFile(e){let[t]=this.pendingFiles.splice(e,1);t&&g(t.previewUrl),this.renderPendingTray(),this.input.focus()}clearPendingFiles(){for(let e of this.pendingFiles)g(e.previewUrl);this.pendingFiles=[],this.renderPendingTray()}renderPendingTray(){this.pendingTray.innerHTML=``,this.pendingTray.classList.toggle(`visible`,this.pendingFiles.length>0),this.pendingFiles.forEach((e,t)=>{let n=document.createElement(`div`);if(n.className=`ttcb-pending-item`,n.setAttribute(`role`,`listitem`),e.previewUrl){let t=document.createElement(`img`);t.className=`ttcb-pending-thumb`,t.src=e.previewUrl,t.alt=``,n.appendChild(t)}else{let e=document.createElement(`span`);e.className=`ttcb-pending-icon`,e.setAttribute(`aria-hidden`,`true`),e.innerHTML=pn(),n.appendChild(e)}let r=document.createElement(`span`);r.className=`ttcb-pending-name`,r.textContent=e.file.name||`attachment`,r.title=e.file.name,n.appendChild(r);let i=document.createElement(`button`);i.type=`button`,i.className=`ttcb-pending-remove`,i.setAttribute(`aria-label`,`Remove ${e.file.name||`attachment`}`),i.innerHTML=Yt(),i.addEventListener(`click`,()=>this.removePendingFile(t)),n.appendChild(i),this.pendingTray.appendChild(n)})}buildVoiceBar(){this.voiceBar=document.createElement(`div`),this.voiceBar.className=`ttcb-voice-bar`,this.voiceBar.setAttribute(`role`,`group`),this.voiceBar.setAttribute(`aria-label`,`Recording voice message`);let e=document.createElement(`span`);e.className=`ttcb-voice-dot`,e.setAttribute(`aria-hidden`,`true`),this.voiceTime=document.createElement(`span`),this.voiceTime.className=`ttcb-voice-time`,this.voiceTime.setAttribute(`role`,`timer`),this.voiceTime.textContent=`0:00`;let t=document.createElement(`div`);return t.className=`ttcb-voice-meter`,t.setAttribute(`aria-hidden`,`true`),this.voiceLevel=document.createElement(`span`),this.voiceLevel.className=`ttcb-voice-level`,t.appendChild(this.voiceLevel),this.voiceCancelBtn=this.createVoiceButton(`Cancel recording`,fn(),()=>this.cancelVoice()),this.voiceStopBtn=this.createVoiceButton(`Stop recording`,dn(),()=>void this.stopVoice()),this.voiceStopBtn.classList.add(`primary`),this.voiceBar.appendChild(e),this.voiceBar.appendChild(this.voiceTime),this.voiceBar.appendChild(t),this.voiceBar.appendChild(this.voiceCancelBtn),this.voiceBar.appendChild(this.voiceStopBtn),this.voiceBar}buildVoicePreview(){return this.voicePreview=document.createElement(`div`),this.voicePreview.className=`ttcb-voice-preview`,this.voicePreview.setAttribute(`role`,`group`),this.voicePreview.setAttribute(`aria-label`,`Voice message preview`),this.voiceAudio=document.createElement(`audio`),this.voiceAudio.className=`ttcb-voice-audio`,this.voiceAudio.controls=!0,this.voiceAudio.preload=`metadata`,this.voiceAudio.setAttribute(`aria-label`,`Recorded voice message`),this.voicePreviewTime=document.createElement(`span`),this.voicePreviewTime.className=`ttcb-voice-time`,this.voiceDiscardBtn=this.createVoiceButton(`Discard voice message`,fn(),()=>this.cancelVoice()),this.voiceSendBtn=this.createVoiceButton(`Send voice message`,Xt(),()=>this.sendVoice()),this.voiceSendBtn.classList.add(`primary`),this.voicePreview.appendChild(this.voiceAudio),this.voicePreview.appendChild(this.voicePreviewTime),this.voicePreview.appendChild(this.voiceDiscardBtn),this.voicePreview.appendChild(this.voiceSendBtn),this.voicePreview}createVoiceButton(e,t,n){let r=document.createElement(`button`);return r.type=`button`,r.className=`ttcb-voice-btn`,r.setAttribute(`aria-label`,e),r.title=e,r.innerHTML=t,r.addEventListener(`click`,n),r}async startVoice(){if(!this.micBtn.disabled){if(this.closeAttachMenu(),this.showComposeError(``),!Bt.isSupported())this.showComposeError(`Voice messages are not supported in this browser.`);else{this.recorder?.destroy(),this.recorder=new Bt(e=>this.renderVoice(e));try{await this.recorder.start()}catch(e){this.showComposeError(e instanceof Error?e.message:`Could not start recording.`),this.recorder.destroy(),this.recorder=null,this.renderVoice({state:`idle`,elapsedSeconds:0,level:0,result:null})}}}}async stopVoice(){await this.recorder?.stop()}cancelVoice(){this.recorder?.cancel(),this.recorder?.destroy(),this.recorder=null,this.renderVoice({state:`idle`,elapsedSeconds:0,level:0,result:null}),this.input.focus()}sendVoice(){let e=this.recorder?.getSnapshot().result;e&&(this.cancelVoice(),this.callbacks.onSendVoice(e))}renderVoice(e){if(this.destroyed)return;let{state:t}=e;this.composeForm.classList.toggle(`hidden`,t!==`idle`),this.voiceBar.classList.toggle(`visible`,t===`recording`),this.voicePreview.classList.toggle(`visible`,t===`preview`),t===`recording`?(this.voiceTime.textContent=y(e.elapsedSeconds),this.voiceLevel.style.width=`${Math.max(4,Math.round(e.level*100))}%`):(g(this.voicePreviewUrl),this.voicePreviewUrl=``,this.voiceAudio.removeAttribute(`src`),t===`preview`&&e.result&&(this.voicePreviewUrl=h(new File([e.result.blob],`voice-preview`,{type:e.result.blob.type})),this.voicePreviewUrl&&(this.voiceAudio.src=this.voicePreviewUrl),this.voicePreviewTime.textContent=y(e.result.durationSeconds),queueMicrotask(()=>this.voiceSendBtn.focus())))}showComposeError(e){this.composeError.textContent=e,this.composeError.classList.toggle(`visible`,!!e)}setPanelMode(e){this.panel.classList.remove(`ttcb-mode-form`,`ttcb-mode-chat`,`ttcb-mode-compact`),this.panel.classList.add(`ttcb-mode-${e}`),e!==`chat`&&(this.requestHumanBtn.classList.add(`hidden`),this.newSessionBtn.classList.add(`hidden`),this.hideConfirmNew(),this.hideModeBanner())}buildIdentifyForm(e){let t=document.createElement(`form`);t.className=`ttcb-identify-form`,t.addEventListener(`submit`,e=>{e.preventDefault(),this.handleIdentifySubmit()}),this.nameInput=this.createIconField(t,{id:`name`,label:`Name`,required:!0,hint:`Required`,placeholder:`Your name`,type:`text`,autocomplete:`name`,icon:Qt()}),this.createPhoneField(t),this.emailInput=this.createIconField(t,{id:`email`,label:`Email (optional)`,required:!1,hint:`For chat transcript`,placeholder:`Email (optional)`,type:`email`,autocomplete:`email`,icon:$t()}),this.identifyError=document.createElement(`p`),this.identifyError.className=`ttcb-identify-error`,t.appendChild(this.identifyError),this.identifySubmit=document.createElement(`button`),this.identifySubmit.type=`submit`,this.identifySubmit.className=`ttcb-identify-submit`,this.identifySubmit.innerHTML=`<span>Start Chatting</span>${tn()}`,t.appendChild(this.identifySubmit),e.appendChild(t);let n=document.createElement(`div`);n.className=`ttcb-trust`,n.innerHTML=`${nn()}<span>Encrypted connection • No spam, ever</span>`,e.appendChild(n)}createIconField(e,t){let n=document.createElement(`div`);n.className=`ttcb-field`;let r=document.createElement(`div`);r.className=`ttcb-field-label-row`;let i=document.createElement(`label`);i.className=`ttcb-label`,i.htmlFor=`ttcb-${t.id}`,t.required?i.innerHTML=`${t.label.replace(` (optional)`,``)} <span class="ttcb-req">*</span>`:i.textContent=t.label;let a=document.createElement(`span`);a.className=`ttcb-field-hint`,a.textContent=t.hint,r.appendChild(i),r.appendChild(a);let o=document.createElement(`div`);o.className=`ttcb-input-wrap`;let s=document.createElement(`span`);s.className=`ttcb-input-icon`,s.setAttribute(`aria-hidden`,`true`),s.innerHTML=t.icon;let c=document.createElement(`input`);return c.id=`ttcb-${t.id}`,c.name=t.id,c.type=t.type,c.className=`ttcb-identify-input`,c.placeholder=t.placeholder,c.required=t.required,c.autocomplete=t.autocomplete,o.appendChild(s),o.appendChild(c),n.appendChild(r),n.appendChild(o),e.appendChild(n),c}createPhoneField(e){let t=document.createElement(`div`);t.className=`ttcb-field`;let n=document.createElement(`div`);n.className=`ttcb-field-label-row`;let r=document.createElement(`label`);r.className=`ttcb-label`,r.htmlFor=`ttcb-tel`,r.innerHTML=`Phone <span class="ttcb-req">*</span>`;let i=document.createElement(`span`);i.className=`ttcb-field-hint`,i.textContent=`SMS / WhatsApp sync`,n.appendChild(r),n.appendChild(i);let a=document.createElement(`div`);a.className=`ttcb-phone-row`,a.id=`ttcb-phone-row`,this.dialBtn=document.createElement(`button`),this.dialBtn.type=`button`,this.dialBtn.className=`ttcb-dial-btn`,this.dialBtn.setAttribute(`aria-label`,`Select country code`),this.dialBtn.setAttribute(`aria-haspopup`,`listbox`),this.dialBtn.setAttribute(`aria-expanded`,`false`),this.dialFlag=document.createElement(`span`),this.dialFlag.className=`ttcb-dial-flag`,this.dialCode=document.createElement(`span`),this.dialCode.className=`ttcb-dial-code`,this.syncDialButton(),this.dialBtn.appendChild(this.dialFlag),this.dialBtn.appendChild(this.dialCode);let o=document.createElement(`span`);o.setAttribute(`aria-hidden`,`true`),o.innerHTML=en(),this.dialBtn.appendChild(o),this.dialBtn.addEventListener(`click`,e=>{e.preventDefault(),e.stopPropagation(),this.toggleCountryPopover()}),this.phoneInput=document.createElement(`input`),this.phoneInput.id=`ttcb-tel`,this.phoneInput.name=`tel`,this.phoneInput.type=`tel`,this.phoneInput.className=`ttcb-phone-national`,this.phoneInput.placeholder=`1712-345678`,this.phoneInput.required=!0,this.phoneInput.autocomplete=`tel-national`,this.phoneInput.setAttribute(`inputmode`,`tel`),a.appendChild(this.dialBtn),a.appendChild(this.phoneInput),this.countryPopover=document.createElement(`div`),this.countryPopover.className=`ttcb-country-popover`,this.countryPopover.setAttribute(`role`,`listbox`),this.countrySearch=document.createElement(`input`),this.countrySearch.type=`search`,this.countrySearch.className=`ttcb-country-search`,this.countrySearch.placeholder=`Search country…`,this.countrySearch.setAttribute(`aria-label`,`Search countries`),this.countrySearch.addEventListener(`input`,()=>this.renderCountryList()),this.countryList=document.createElement(`div`),this.countryList.className=`ttcb-country-list`,this.countryPopover.appendChild(this.countrySearch),this.countryPopover.appendChild(this.countryList),this.renderCountryList(),t.appendChild(n),t.appendChild(a),t.appendChild(this.countryPopover),e.appendChild(t)}syncDialButton(){this.dialFlag.textContent=this.selectedCountry.flag,this.dialCode.textContent=`+${this.selectedCountry.dial}`}toggleCountryPopover(){this.countryOpen?this.closeCountryPopover():this.openCountryPopover()}openCountryPopover(){this.countryOpen=!0,this.countryPopover.classList.add(`open`),this.dialBtn.setAttribute(`aria-expanded`,`true`),this.countrySearch.value=``,this.renderCountryList(),queueMicrotask(()=>this.countrySearch.focus())}closeCountryPopover(){this.countryOpen=!1,this.countryPopover.classList.remove(`open`),this.dialBtn.setAttribute(`aria-expanded`,`false`)}renderCountryList(){let e=this.countrySearch.value.trim().toLowerCase(),t=X.filter(t=>!e||t.name.toLowerCase().includes(e)||t.dial.includes(e)||t.iso.toLowerCase().includes(e)||`+${t.dial}`.includes(e));this.countryList.innerHTML=``;for(let e of t){let t=document.createElement(`button`);t.type=`button`,t.className=`ttcb-country-item`,t.setAttribute(`role`,`option`),t.setAttribute(`aria-selected`,e.iso===this.selectedCountry.iso?`true`:`false`),t.innerHTML=`
+  </svg>`}function hn(e){let t=m(e.url)?e.url:``,n=e.type.toLowerCase();if(t&&n.startsWith(`image/`)){let n=document.createElement(`a`);n.className=`ttcb-attachment ttcb-attachment-image`,n.href=t,n.target=`_blank`,n.rel=`noopener noreferrer`,n.setAttribute(`aria-label`,`Open ${e.fileName}`);let r=document.createElement(`img`);return r.src=t,r.alt=e.fileName,r.loading=`lazy`,n.appendChild(r),n}if(t&&n.startsWith(`video/`)){let n=document.createElement(`video`);return n.className=`ttcb-attachment ttcb-attachment-video`,n.controls=!0,n.preload=`metadata`,n.src=t,n.setAttribute(`aria-label`,e.fileName),n}if(t&&n.startsWith(`audio/`)){let n=document.createElement(`div`);n.className=`ttcb-attachment ttcb-attachment-voice`;let r=document.createElement(`audio`);if(r.className=`ttcb-attachment-audio`,r.controls=!0,r.preload=`metadata`,r.src=t,r.setAttribute(`aria-label`,e.fileName),n.appendChild(r),typeof e.durationSeconds==`number`&&e.durationSeconds>0){let t=document.createElement(`span`);t.className=`ttcb-attachment-duration`,t.textContent=y(e.durationSeconds),n.appendChild(t)}return n}let r=document.createElement(t?`a`:`div`);r.className=`ttcb-attachment ttcb-attachment-file`,r instanceof HTMLAnchorElement&&(r.href=t,r.target=`_blank`,r.rel=`noopener noreferrer`);let i=document.createElement(`span`);i.className=`ttcb-attachment-icon`,i.setAttribute(`aria-hidden`,`true`),i.innerHTML=mn();let a=document.createElement(`span`);a.className=`ttcb-attachment-meta`;let o=document.createElement(`span`);o.className=`ttcb-attachment-name`,o.textContent=e.fileName,a.appendChild(o);let s=te(e.size);if(s){let e=document.createElement(`span`);e.className=`ttcb-attachment-size`,e.textContent=s,a.appendChild(e)}return r.appendChild(i),r.appendChild(a),r}function gn(e){let{type:t,content:n}=e,r=e.attachments??[],i=document.createElement(`div`);i.className=`ttcb-msg ${t}`,e.pending&&i.classList.add(`ttcb-pending`);let a=document.createElement(`div`);a.className=`ttcb-msg-avatar`,a.innerHTML=t===`human`?Qt():t===`agent`?$t():X();let o=document.createElement(`div`);if(o.className=`ttcb-msg-body`,t===`agent`){let e=document.createElement(`span`);e.className=`ttcb-msg-label`,e.textContent=`Agent`,o.appendChild(e)}if(r.length>0){let e=document.createElement(`div`);e.className=`ttcb-attachments`;for(let t of r)e.appendChild(hn(t));o.appendChild(e)}if(r.length===0||!re(n,r)){let e=document.createElement(`div`);e.className=`ttcb-bubble`,t===`human`?e.textContent=n:e.innerHTML=qt(n),o.appendChild(e)}if(e.pending){let e=document.createElement(`span`);e.className=`ttcb-msg-status`,e.textContent=`Uploading…`,o.appendChild(e)}return i.appendChild(a),i.appendChild(o),i}function _n(){let e=document.createElement(`div`);e.className=`ttcb-msg ai`,e.id=`ttcb-typing`;let t=document.createElement(`div`);t.className=`ttcb-msg-avatar`,t.innerHTML=X();let n=document.createElement(`div`);return n.className=`ttcb-typing`,n.innerHTML=`<span></span><span></span><span></span>`,e.appendChild(t),e.appendChild(n),e}var vn=`image/jpeg,image/png,image/gif,video/mp4,video/webm,audio/ogg,audio/mpeg,audio/wav,audio/x-m4a,audio/aac,audio/opus,application/pdf,text/csv`,yn=`image/jpeg,image/png,image/gif`,bn=class{constructor(e,t){this.stopViewportSync=null,this.confirmingNew=!1,this.actionPending=!1,this.ticketMode=`ai`,this.pendingFiles=[],this.attachMenuOpen=!1,this.recorder=null,this.voicePreviewUrl=``,this.selectedCountry=Ht,this.countryOpen=!1,this.isOpen=!1,this.destroyed=!1,this.position=e.position??`bottom-right`,this.callbacks=t,this.autoOpen=e.autoOpen===!0,this.mount(e)}mount(e){this.host=document.createElement(`div`),this.host.id=`onedeskpro-chatbot-host`,this.host.style.display=`none`,this.shadow=this.host.attachShadow({mode:`closed`});let t=document.createElement(`style`);t.textContent=Gt(e.primaryColor??`#2563EB`,e.theme??`auto`),this.shadow.appendChild(t),this.fab=document.createElement(`button`),this.fab.className=`ttcb-fab ${this.position}`,this.fab.setAttribute(`aria-label`,`Open chat`),this.fab.innerHTML=Yt(),this.fab.addEventListener(`click`,()=>this.toggle()),this.shadow.appendChild(this.fab),this.panel=document.createElement(`div`),this.panel.className=`ttcb-panel ${this.position} hidden ttcb-mode-compact`,this.panel.tabIndex=-1,this.panel.setAttribute(`role`,`dialog`),this.panel.setAttribute(`aria-modal`,`true`),this.panel.setAttribute(`aria-label`,e.chatbotName??`AI Assistant`),this.panel.appendChild(this.buildHeader(e)),this.identifyContainer=document.createElement(`div`),this.identifyContainer.className=`ttcb-identify`,this.buildIdentifyForm(this.identifyContainer),this.panel.appendChild(this.identifyContainer),this.messagesContainer=document.createElement(`div`),this.messagesContainer.className=`ttcb-messages`,this.messagesContainer.setAttribute(`aria-live`,`polite`),this.messagesContainer.setAttribute(`aria-label`,`Chat messages`),this.panel.appendChild(this.messagesContainer),this.modeBanner=document.createElement(`div`),this.modeBanner.className=`ttcb-mode-banner`,this.modeBannerText=document.createElement(`span`),this.modeBannerText.className=`ttcb-mode-banner-text`,this.modeBannerText.setAttribute(`role`,`status`),this.cancelHumanBtn=this.buildBannerButton(`Cancel request`,()=>{this.actionPending||this.callbacks.onCancelHumanRequest()}),this.cancelHumanBtn.classList.add(`hidden`),this.modeBanner.appendChild(this.modeBannerText),this.modeBanner.appendChild(this.cancelHumanBtn),this.panel.appendChild(this.modeBanner),this.panel.appendChild(this.buildConfirmNewBar()),this.footer=document.createElement(`div`),this.footer.className=`ttcb-footer`,this.pendingTray=document.createElement(`div`),this.pendingTray.className=`ttcb-pending-tray`,this.pendingTray.setAttribute(`role`,`list`),this.pendingTray.setAttribute(`aria-label`,`Files to send`),this.footer.appendChild(this.pendingTray),this.composeError=document.createElement(`p`),this.composeError.className=`ttcb-compose-error`,this.composeError.setAttribute(`role`,`alert`),this.footer.appendChild(this.composeError),this.footer.appendChild(this.buildVoiceBar()),this.footer.appendChild(this.buildVoicePreview());let n=document.createElement(`form`);n.className=`ttcb-form`,n.addEventListener(`submit`,e=>{e.preventDefault(),this.handleSend()}),this.composeForm=n,n.appendChild(this.buildAttachControls()),this.input=document.createElement(`input`),this.input.type=`text`,this.input.className=`ttcb-input`,this.input.placeholder=e.placeholder??`Type your message…`,this.input.setAttribute(`aria-label`,`Message input`),this.input.setAttribute(`autocomplete`,`off`),this.sendBtn=document.createElement(`button`),this.sendBtn.type=`submit`,this.sendBtn.className=`ttcb-send-btn`,this.sendBtn.innerHTML=Zt(),this.sendBtn.setAttribute(`aria-label`,`Send message`),this.micBtn=document.createElement(`button`),this.micBtn.type=`button`,this.micBtn.className=`ttcb-mic-btn`,this.micBtn.setAttribute(`aria-label`,`Record voice message`),this.micBtn.title=`Record voice message`,this.micBtn.innerHTML=dn(),this.micBtn.addEventListener(`click`,()=>void this.startVoice()),n.appendChild(this.input),n.appendChild(this.micBtn),n.appendChild(this.sendBtn),this.footer.appendChild(n),this.panel.appendChild(this.footer),this.shadow.appendChild(this.panel),this.shadow.addEventListener(`click`,e=>{let t=e.target;this.attachMenuOpen&&!(t&&(this.attachBtn.contains(t)||this.attachMenu.contains(t)))&&this.closeAttachMenu(),this.countryOpen&&(t&&(this.dialBtn.contains(t)||this.countryPopover.contains(t))||this.closeCountryPopover())}),this.panel.addEventListener(`keydown`,e=>{e.key===`Escape`&&this.attachMenuOpen?(e.stopPropagation(),this.closeAttachMenu(),this.attachBtn.focus()):e.key===`Escape`&&this.confirmingNew&&(e.stopPropagation(),this.hideConfirmNew(),this.newSessionBtn.focus())}),this.attachToDocument(),this.showInitialLoading()}reveal(){this.host.style.removeProperty(`display`),this.autoOpen&&!this.isOpen&&this.open()}buildHeader(e){let t=document.createElement(`div`);t.className=`ttcb-header`;let n=document.createElement(`div`);n.className=`ttcb-avatar-wrap`;let r=document.createElement(`div`);r.className=`ttcb-avatar`,r.innerHTML=X(),n.appendChild(r);let i=document.createElement(`div`);i.className=`ttcb-header-main`;let a=document.createElement(`div`);a.className=`ttcb-header-title-row`,this.headerTitle=document.createElement(`span`),this.headerTitle.className=`ttcb-header-title`,this.headerTitle.textContent=e.chatbotName??`AI Assistant`;let o=document.createElement(`span`);o.className=`ttcb-verified`,o.setAttribute(`aria-label`,`Verified`),o.innerHTML=an(),a.appendChild(this.headerTitle),a.appendChild(o);let s=document.createElement(`div`);s.className=`ttcb-header-meta`;let c=document.createElement(`span`);c.className=`ttcb-meta-online`,c.textContent=`Online`;let l=document.createElement(`span`);l.className=`ttcb-meta-sep`,l.setAttribute(`aria-hidden`,`true`);let u=document.createElement(`span`);u.className=`ttcb-meta-replies`,u.innerHTML=`${on()}<span>Replies instantly</span>`,s.appendChild(c),s.appendChild(l),s.appendChild(u),i.appendChild(a),i.appendChild(s);let d=document.createElement(`div`);d.className=`ttcb-header-actions`,this.requestHumanBtn=document.createElement(`button`),this.requestHumanBtn.type=`button`,this.requestHumanBtn.className=`ttcb-request-human-btn hidden`,this.requestHumanBtn.id=`ttcb-request-human-btn`,this.requestHumanBtn.setAttribute(`aria-label`,`Request human agent`),this.requestHumanBtn.title=`Request human agent`,this.requestHumanBtn.innerHTML=sn(),this.requestHumanBtn.addEventListener(`click`,()=>this.callbacks.onRequestHuman()),this.newSessionBtn=document.createElement(`button`),this.newSessionBtn.type=`button`,this.newSessionBtn.className=`ttcb-new-session-btn hidden`,this.newSessionBtn.setAttribute(`aria-label`,`New conversation`),this.newSessionBtn.title=`New conversation`,this.newSessionBtn.innerHTML=Jt(),this.newSessionBtn.addEventListener(`click`,()=>{this.actionPending||(this.ticketMode===`closed`?this.callbacks.onNewConversation():this.showConfirmNew())});let f=document.createElement(`button`);return f.className=`ttcb-close-btn`,f.setAttribute(`aria-label`,`Close chat`),f.innerHTML=Xt(),f.addEventListener(`click`,()=>this.close()),d.appendChild(this.requestHumanBtn),d.appendChild(this.newSessionBtn),d.appendChild(f),t.appendChild(n),t.appendChild(i),t.appendChild(d),t}buildBannerButton(e,t){let n=document.createElement(`button`);return n.type=`button`,n.className=`ttcb-banner-btn`,n.textContent=e,n.addEventListener(`click`,t),n}buildConfirmNewBar(){this.confirmNewBar=document.createElement(`div`),this.confirmNewBar.className=`ttcb-confirm-bar`,this.confirmNewBar.setAttribute(`role`,`group`),this.confirmNewBar.setAttribute(`aria-label`,`Start a new conversation`);let e=document.createElement(`span`);e.className=`ttcb-confirm-text`,e.textContent=`End this conversation and start a new one?`,this.confirmNewBtn=this.buildBannerButton(`Start new`,()=>{this.actionPending||(this.hideConfirmNew(),this.input.focus(),this.callbacks.onNewConversation())}),this.confirmNewBtn.classList.add(`primary`),this.keepChattingBtn=this.buildBannerButton(`Keep chatting`,()=>{this.hideConfirmNew(),this.newSessionBtn.focus()});let t=document.createElement(`div`);return t.className=`ttcb-confirm-actions`,t.appendChild(this.confirmNewBtn),t.appendChild(this.keepChattingBtn),this.confirmNewBar.appendChild(e),this.confirmNewBar.appendChild(t),this.confirmNewBar}showConfirmNew(){this.confirmingNew=!0,this.confirmNewBar.classList.add(`visible`),queueMicrotask(()=>this.keepChattingBtn.focus())}hideConfirmNew(){this.confirmingNew=!1,this.confirmNewBar.classList.remove(`visible`)}setActionPending(e){this.actionPending=e;for(let t of[this.newSessionBtn,this.cancelHumanBtn,this.confirmNewBtn])t.setAttribute(`aria-disabled`,String(e))}buildAttachControls(){let e=document.createElement(`div`);e.className=`ttcb-attach`,this.attachBtn=document.createElement(`button`),this.attachBtn.type=`button`,this.attachBtn.className=`ttcb-attach-btn`,this.attachBtn.setAttribute(`aria-label`,`Add attachment`),this.attachBtn.setAttribute(`aria-haspopup`,`menu`),this.attachBtn.setAttribute(`aria-expanded`,`false`),this.attachBtn.title=`Add attachment`,this.attachBtn.innerHTML=cn(),this.attachBtn.addEventListener(`click`,e=>{e.preventDefault(),e.stopPropagation(),this.toggleAttachMenu()}),this.attachMenu=document.createElement(`div`),this.attachMenu.className=`ttcb-attach-menu`,this.attachMenu.setAttribute(`role`,`menu`),this.attachFileInput=this.createFileInput(vn,`Choose files`),this.attachPhotoInput=this.createFileInput(yn,`Choose photos`);let t=[{label:`Attachment`,icon:ln(),input:this.attachFileInput},{label:`Photo`,icon:un(),input:this.attachPhotoInput}];for(let e of t){let t=document.createElement(`button`);t.type=`button`,t.className=`ttcb-attach-item`,t.setAttribute(`role`,`menuitem`),t.innerHTML=`${e.icon}<span>${e.label}</span>`,t.addEventListener(`click`,()=>{this.closeAttachMenu(),e.input.click()}),this.attachMenu.appendChild(t)}return e.appendChild(this.attachBtn),e.appendChild(this.attachMenu),e.appendChild(this.attachFileInput),e.appendChild(this.attachPhotoInput),e}createFileInput(e,t){let n=document.createElement(`input`);return n.type=`file`,n.multiple=!0,n.accept=e,n.className=`ttcb-file-input`,n.tabIndex=-1,n.setAttribute(`aria-label`,t),n.addEventListener(`change`,()=>{this.addPendingFiles(Array.from(n.files??[])),n.value=``}),n}toggleAttachMenu(){this.attachMenuOpen?this.closeAttachMenu():this.openAttachMenu()}openAttachMenu(){if(this.attachBtn.disabled)return;this.attachMenuOpen=!0,this.attachMenu.classList.add(`open`),this.attachBtn.setAttribute(`aria-expanded`,`true`);let e=this.attachMenu.querySelector(`.ttcb-attach-item`);queueMicrotask(()=>e?.focus())}closeAttachMenu(){this.attachMenuOpen&&(this.attachMenuOpen=!1,this.attachMenu.classList.remove(`open`),this.attachBtn.setAttribute(`aria-expanded`,`false`))}addPendingFiles(e){if(e.length===0)return;let t=p([...this.pendingFiles.map(e=>e.file),...e]);if(t)this.showComposeError(t);else{this.showComposeError(``);for(let t of e){let e=t.type.startsWith(`image/`)?h(t):``;this.pendingFiles.push({file:t,previewUrl:e})}this.renderPendingTray(),this.input.focus()}}removePendingFile(e){let[t]=this.pendingFiles.splice(e,1);t&&g(t.previewUrl),this.renderPendingTray(),this.input.focus()}clearPendingFiles(){for(let e of this.pendingFiles)g(e.previewUrl);this.pendingFiles=[],this.renderPendingTray()}renderPendingTray(){this.pendingTray.innerHTML=``,this.pendingTray.classList.toggle(`visible`,this.pendingFiles.length>0),this.pendingFiles.forEach((e,t)=>{let n=document.createElement(`div`);if(n.className=`ttcb-pending-item`,n.setAttribute(`role`,`listitem`),e.previewUrl){let t=document.createElement(`img`);t.className=`ttcb-pending-thumb`,t.src=e.previewUrl,t.alt=``,n.appendChild(t)}else{let e=document.createElement(`span`);e.className=`ttcb-pending-icon`,e.setAttribute(`aria-hidden`,`true`),e.innerHTML=mn(),n.appendChild(e)}let r=document.createElement(`span`);r.className=`ttcb-pending-name`,r.textContent=e.file.name||`attachment`,r.title=e.file.name,n.appendChild(r);let i=document.createElement(`button`);i.type=`button`,i.className=`ttcb-pending-remove`,i.setAttribute(`aria-label`,`Remove ${e.file.name||`attachment`}`),i.innerHTML=Xt(),i.addEventListener(`click`,()=>this.removePendingFile(t)),n.appendChild(i),this.pendingTray.appendChild(n)})}buildVoiceBar(){this.voiceBar=document.createElement(`div`),this.voiceBar.className=`ttcb-voice-bar`,this.voiceBar.setAttribute(`role`,`group`),this.voiceBar.setAttribute(`aria-label`,`Recording voice message`);let e=document.createElement(`span`);e.className=`ttcb-voice-dot`,e.setAttribute(`aria-hidden`,`true`),this.voiceTime=document.createElement(`span`),this.voiceTime.className=`ttcb-voice-time`,this.voiceTime.setAttribute(`role`,`timer`),this.voiceTime.textContent=`0:00`;let t=document.createElement(`div`);return t.className=`ttcb-voice-meter`,t.setAttribute(`aria-hidden`,`true`),this.voiceLevel=document.createElement(`span`),this.voiceLevel.className=`ttcb-voice-level`,t.appendChild(this.voiceLevel),this.voiceCancelBtn=this.createVoiceButton(`Cancel recording`,pn(),()=>this.cancelVoice()),this.voiceStopBtn=this.createVoiceButton(`Stop recording`,fn(),()=>void this.stopVoice()),this.voiceStopBtn.classList.add(`primary`),this.voiceBar.appendChild(e),this.voiceBar.appendChild(this.voiceTime),this.voiceBar.appendChild(t),this.voiceBar.appendChild(this.voiceCancelBtn),this.voiceBar.appendChild(this.voiceStopBtn),this.voiceBar}buildVoicePreview(){return this.voicePreview=document.createElement(`div`),this.voicePreview.className=`ttcb-voice-preview`,this.voicePreview.setAttribute(`role`,`group`),this.voicePreview.setAttribute(`aria-label`,`Voice message preview`),this.voiceAudio=document.createElement(`audio`),this.voiceAudio.className=`ttcb-voice-audio`,this.voiceAudio.controls=!0,this.voiceAudio.preload=`metadata`,this.voiceAudio.setAttribute(`aria-label`,`Recorded voice message`),this.voicePreviewTime=document.createElement(`span`),this.voicePreviewTime.className=`ttcb-voice-time`,this.voiceDiscardBtn=this.createVoiceButton(`Discard voice message`,pn(),()=>this.cancelVoice()),this.voiceSendBtn=this.createVoiceButton(`Send voice message`,Zt(),()=>this.sendVoice()),this.voiceSendBtn.classList.add(`primary`),this.voicePreview.appendChild(this.voiceAudio),this.voicePreview.appendChild(this.voicePreviewTime),this.voicePreview.appendChild(this.voiceDiscardBtn),this.voicePreview.appendChild(this.voiceSendBtn),this.voicePreview}createVoiceButton(e,t,n){let r=document.createElement(`button`);return r.type=`button`,r.className=`ttcb-voice-btn`,r.setAttribute(`aria-label`,e),r.title=e,r.innerHTML=t,r.addEventListener(`click`,n),r}async startVoice(){if(!this.micBtn.disabled){if(this.closeAttachMenu(),this.showComposeError(``),!Bt.isSupported())this.showComposeError(`Voice messages are not supported in this browser.`);else{this.recorder?.destroy(),this.recorder=new Bt(e=>this.renderVoice(e));try{await this.recorder.start()}catch(e){this.showComposeError(e instanceof Error?e.message:`Could not start recording.`),this.recorder.destroy(),this.recorder=null,this.renderVoice({state:`idle`,elapsedSeconds:0,level:0,result:null})}}}}async stopVoice(){await this.recorder?.stop()}cancelVoice(){this.recorder?.cancel(),this.recorder?.destroy(),this.recorder=null,this.renderVoice({state:`idle`,elapsedSeconds:0,level:0,result:null}),this.input.focus()}sendVoice(){let e=this.recorder?.getSnapshot().result;e&&(this.cancelVoice(),this.callbacks.onSendVoice(e))}renderVoice(e){if(this.destroyed)return;let{state:t}=e;this.composeForm.classList.toggle(`hidden`,t!==`idle`),this.voiceBar.classList.toggle(`visible`,t===`recording`),this.voicePreview.classList.toggle(`visible`,t===`preview`),t===`recording`?(this.voiceTime.textContent=y(e.elapsedSeconds),this.voiceLevel.style.width=`${Math.max(4,Math.round(e.level*100))}%`):(g(this.voicePreviewUrl),this.voicePreviewUrl=``,this.voiceAudio.removeAttribute(`src`),t===`preview`&&e.result&&(this.voicePreviewUrl=h(new File([e.result.blob],`voice-preview`,{type:e.result.blob.type})),this.voicePreviewUrl&&(this.voiceAudio.src=this.voicePreviewUrl),this.voicePreviewTime.textContent=y(e.result.durationSeconds),queueMicrotask(()=>this.voiceSendBtn.focus())))}showComposeError(e){this.composeError.textContent=e,this.composeError.classList.toggle(`visible`,!!e)}setPanelMode(e){this.panel.classList.remove(`ttcb-mode-form`,`ttcb-mode-chat`,`ttcb-mode-compact`),this.panel.classList.add(`ttcb-mode-${e}`),e!==`chat`&&(this.requestHumanBtn.classList.add(`hidden`),this.newSessionBtn.classList.add(`hidden`),this.hideConfirmNew(),this.hideModeBanner())}buildIdentifyForm(e){let t=document.createElement(`form`);t.className=`ttcb-identify-form`,t.addEventListener(`submit`,e=>{e.preventDefault(),this.handleIdentifySubmit()}),this.nameInput=this.createIconField(t,{id:`name`,label:`Name`,required:!0,hint:`Required`,placeholder:`Your name`,type:`text`,autocomplete:`name`,icon:$t()}),this.createPhoneField(t),this.emailInput=this.createIconField(t,{id:`email`,label:`Email (optional)`,required:!1,hint:`For chat transcript`,placeholder:`Email (optional)`,type:`email`,autocomplete:`email`,icon:en()}),this.identifyError=document.createElement(`p`),this.identifyError.className=`ttcb-identify-error`,t.appendChild(this.identifyError),this.identifySubmit=document.createElement(`button`),this.identifySubmit.type=`submit`,this.identifySubmit.className=`ttcb-identify-submit`,this.identifySubmit.innerHTML=`<span>Start Chatting</span>${nn()}`,t.appendChild(this.identifySubmit),e.appendChild(t);let n=document.createElement(`div`);n.className=`ttcb-trust`,n.innerHTML=`${rn()}<span>Encrypted connection • No spam, ever</span>`,e.appendChild(n)}createIconField(e,t){let n=document.createElement(`div`);n.className=`ttcb-field`;let r=document.createElement(`div`);r.className=`ttcb-field-label-row`;let i=document.createElement(`label`);i.className=`ttcb-label`,i.htmlFor=`ttcb-${t.id}`,t.required?i.innerHTML=`${t.label.replace(` (optional)`,``)} <span class="ttcb-req">*</span>`:i.textContent=t.label;let a=document.createElement(`span`);a.className=`ttcb-field-hint`,a.textContent=t.hint,r.appendChild(i),r.appendChild(a);let o=document.createElement(`div`);o.className=`ttcb-input-wrap`;let s=document.createElement(`span`);s.className=`ttcb-input-icon`,s.setAttribute(`aria-hidden`,`true`),s.innerHTML=t.icon;let c=document.createElement(`input`);return c.id=`ttcb-${t.id}`,c.name=t.id,c.type=t.type,c.className=`ttcb-identify-input`,c.placeholder=t.placeholder,c.required=t.required,c.autocomplete=t.autocomplete,o.appendChild(s),o.appendChild(c),n.appendChild(r),n.appendChild(o),e.appendChild(n),c}createPhoneField(e){let t=document.createElement(`div`);t.className=`ttcb-field`;let n=document.createElement(`div`);n.className=`ttcb-field-label-row`;let r=document.createElement(`label`);r.className=`ttcb-label`,r.htmlFor=`ttcb-tel`,r.innerHTML=`Phone <span class="ttcb-req">*</span>`;let i=document.createElement(`span`);i.className=`ttcb-field-hint`,i.textContent=`SMS / WhatsApp sync`,n.appendChild(r),n.appendChild(i);let a=document.createElement(`div`);a.className=`ttcb-phone-row`,a.id=`ttcb-phone-row`,this.dialBtn=document.createElement(`button`),this.dialBtn.type=`button`,this.dialBtn.className=`ttcb-dial-btn`,this.dialBtn.setAttribute(`aria-label`,`Select country code`),this.dialBtn.setAttribute(`aria-haspopup`,`listbox`),this.dialBtn.setAttribute(`aria-expanded`,`false`),this.dialFlag=document.createElement(`span`),this.dialFlag.className=`ttcb-dial-flag`,this.dialCode=document.createElement(`span`),this.dialCode.className=`ttcb-dial-code`,this.syncDialButton(),this.dialBtn.appendChild(this.dialFlag),this.dialBtn.appendChild(this.dialCode);let o=document.createElement(`span`);o.setAttribute(`aria-hidden`,`true`),o.innerHTML=tn(),this.dialBtn.appendChild(o),this.dialBtn.addEventListener(`click`,e=>{e.preventDefault(),e.stopPropagation(),this.toggleCountryPopover()}),this.phoneInput=document.createElement(`input`),this.phoneInput.id=`ttcb-tel`,this.phoneInput.name=`tel`,this.phoneInput.type=`tel`,this.phoneInput.className=`ttcb-phone-national`,this.phoneInput.placeholder=`1712-345678`,this.phoneInput.required=!0,this.phoneInput.autocomplete=`tel-national`,this.phoneInput.setAttribute(`inputmode`,`tel`),a.appendChild(this.dialBtn),a.appendChild(this.phoneInput),this.countryPopover=document.createElement(`div`),this.countryPopover.className=`ttcb-country-popover`,this.countryPopover.setAttribute(`role`,`listbox`),this.countrySearch=document.createElement(`input`),this.countrySearch.type=`search`,this.countrySearch.className=`ttcb-country-search`,this.countrySearch.placeholder=`Search country…`,this.countrySearch.setAttribute(`aria-label`,`Search countries`),this.countrySearch.addEventListener(`input`,()=>this.renderCountryList()),this.countryList=document.createElement(`div`),this.countryList.className=`ttcb-country-list`,this.countryPopover.appendChild(this.countrySearch),this.countryPopover.appendChild(this.countryList),this.renderCountryList(),t.appendChild(n),t.appendChild(a),t.appendChild(this.countryPopover),e.appendChild(t)}syncDialButton(){this.dialFlag.textContent=this.selectedCountry.flag,this.dialCode.textContent=`+${this.selectedCountry.dial}`}toggleCountryPopover(){this.countryOpen?this.closeCountryPopover():this.openCountryPopover()}openCountryPopover(){this.countryOpen=!0,this.countryPopover.classList.add(`open`),this.dialBtn.setAttribute(`aria-expanded`,`true`),this.countrySearch.value=``,this.renderCountryList(),queueMicrotask(()=>this.countrySearch.focus())}closeCountryPopover(){this.countryOpen=!1,this.countryPopover.classList.remove(`open`),this.dialBtn.setAttribute(`aria-expanded`,`false`)}renderCountryList(){let e=this.countrySearch.value.trim().toLowerCase(),t=Vt.filter(t=>!e||t.name.toLowerCase().includes(e)||t.dial.includes(e)||t.iso.toLowerCase().includes(e)||`+${t.dial}`.includes(e));this.countryList.innerHTML=``;for(let e of t){let t=document.createElement(`button`);t.type=`button`,t.className=`ttcb-country-item`,t.setAttribute(`role`,`option`),t.setAttribute(`aria-selected`,e.iso===this.selectedCountry.iso?`true`:`false`),t.innerHTML=`
         <span class="ttcb-dial-flag">${e.flag}</span>
         <span class="ttcb-country-item-name">${e.name}</span>
         <span class="ttcb-country-item-dial">+${e.dial}</span>
-      `,t.addEventListener(`click`,()=>{this.selectedCountry=e,this.syncDialButton(),this.closeCountryPopover(),this.phoneInput.focus()}),this.countryList.appendChild(t)}}attachToDocument(){let e=()=>{this.destroyed||(document.body??document.documentElement).appendChild(this.host)};document.body?e():document.addEventListener(`DOMContentLoaded`,e,{once:!0})}showInitialLoading(){this.setPanelMode(`compact`),this.identifyContainer.classList.remove(`visible`),this.messagesContainer.classList.remove(`hidden`),this.footer.classList.add(`hidden`),this.messagesContainer.innerHTML=``,this.input.disabled=!0,this.sendBtn.disabled=!0;let e=document.createElement(`div`);e.className=`ttcb-initial-loading`,e.id=`ttcb-initial-loading`;let t=document.createElement(`div`);t.className=`ttcb-spinner`;let n=document.createElement(`p`);n.textContent=`Loading…`,e.appendChild(t),e.appendChild(n),this.messagesContainer.appendChild(e)}showEmptyState(e){let t=document.createElement(`div`);t.className=`ttcb-empty`,t.id=`ttcb-empty`;let n=document.createElement(`div`);n.className=`ttcb-empty-icon`,n.innerHTML=Z();let r=document.createElement(`p`),i=document.createElement(`strong`);i.textContent=e,r.appendChild(document.createTextNode(`Welcome to `)),r.appendChild(i);let a=document.createElement(`p`);a.textContent=`Ask me anything — I'm here to help!`,a.style.marginTop=`6px`,a.style.fontSize=`12px`,t.appendChild(n),t.appendChild(r),t.appendChild(a),this.messagesContainer.appendChild(t)}removeEmptyState(){let e=this.shadow.getElementById(`ttcb-empty`);e&&e.remove()}handleSend(){let e=this.input.value.trim();if(!this.sendBtn.disabled){if(this.pendingFiles.length>0){let t=this.pendingFiles.map(e=>e.file);this.clearPendingFiles(),this.showComposeError(``),this.input.value=``,this.callbacks.onSendAttachments(t,e),this.input.focus()}else e&&(this.input.value=``,this.callbacks.onSend(e),this.input.focus())}}handleIdentifySubmit(){let e=this.nameInput.value.trim(),t=Ht(this.selectedCountry.dial,this.phoneInput.value),n=this.emailInput.value.trim();!e||!t?this.showIdentifyError(`Name and phone are required.`):(this.showIdentifyError(``),this.callbacks.onIdentify({name:e,phone:t,...n?{email:n}:{}}))}appendMessage(e){this.removeEmptyState();let t=this.buildMessage(e);this.messagesContainer.appendChild(t),this.scrollToBottom()}replaceMessage(e,t){let n=this.findMessageEl(e);n?(n.replaceWith(this.buildMessage(t)),this.scrollToBottom()):this.appendMessage(t)}removeMessage(e){this.findMessageEl(e)?.remove()}buildMessage(e){if(`message`in e){let t=hn({...e.message,pending:e.pending});return t.dataset.msgId=String(e.id),t}return hn(e)}findMessageEl(e){for(let t of this.messagesContainer.querySelectorAll(`.ttcb-msg`))if(t.dataset.msgId===String(e))return t;return null}setMessages(e){if(this.messagesContainer.innerHTML=``,e.length!==0){for(let t of e)this.messagesContainer.appendChild(this.buildMessage(t));this.scrollToBottom()}}setLoading(e){if(this.sendBtn.disabled=e||this.input.disabled,this.attachBtn.disabled=e||this.input.disabled,this.micBtn.disabled=e||this.input.disabled,e)this.closeAttachMenu(),this.shadow.getElementById(`ttcb-typing`)||(this.messagesContainer.appendChild(gn()),this.scrollToBottom()),this.isFullScreen()||this.input.focus();else{let e=this.shadow.getElementById(`ttcb-typing`);e&&e.remove(),!this.input.disabled&&!this.isFullScreen()&&this.input.focus()}}setIdentifyLoading(e){this.identifySubmit.disabled=e,this.nameInput.disabled=e,this.phoneInput.disabled=e,this.emailInput.disabled=e,this.dialBtn.disabled=e,this.shadow.getElementById(`ttcb-phone-row`)?.classList.toggle(`disabled`,e);for(let t of this.identifyContainer.querySelectorAll(`.ttcb-input-wrap`))t.classList.toggle(`disabled`,e);this.identifySubmit.innerHTML=e?`<span>Starting…</span>`:`<span>Start Chatting</span>${tn()}`,e&&this.closeCountryPopover()}showIdentifyError(e){this.identifyError.textContent=e}open(){this.isOpen=!0,this.startViewportSync(),this.panel.classList.remove(`hidden`),this.fab.classList.add(`ttcb-open`),this.isFullScreen()?this.panel.focus({preventScroll:!0}):this.identifyContainer.classList.contains(`visible`)?this.nameInput.focus():this.input.focus(),this.callbacks.onOpen()}close(){this.isOpen=!1,this.closeCountryPopover(),this.closeAttachMenu(),this.panel.classList.add(`hidden`),this.fab.classList.remove(`ttcb-open`),this.stopViewportSync?.(),this.stopViewportSync=null,this.fab.focus({preventScroll:!0}),this.callbacks.onClose()}isFullScreen(){return typeof window.matchMedia==`function`&&window.matchMedia(`(max-width: 640px), (max-height: 500px) and (pointer: coarse)`).matches}startViewportSync(){let e=window.visualViewport;if(!e||this.stopViewportSync)return;let t=()=>{let t=this.messagesContainer,n=t.scrollHeight-t.scrollTop-t.clientHeight<40;this.panel.style.setProperty(`--ttcb-vv-top`,`${e.offsetTop}px`),this.panel.style.setProperty(`--ttcb-vv-left`,`${e.offsetLeft}px`),this.panel.style.setProperty(`--ttcb-vv-width`,`${e.width}px`),this.panel.style.setProperty(`--ttcb-vv-height`,`${e.height}px`),n&&this.scrollToBottom()};e.addEventListener(`resize`,t),e.addEventListener(`scroll`,t),t(),this.stopViewportSync=()=>{e.removeEventListener(`resize`,t),e.removeEventListener(`scroll`,t)}}toggle(){this.isOpen?this.close():this.open()}showIdentifyForm(e){this.setPanelMode(`form`),e.chatbotName&&(this.headerTitle.textContent=e.chatbotName),this.messagesContainer.classList.add(`hidden`),this.footer.classList.add(`hidden`),this.identifyContainer.classList.add(`visible`),this.showIdentifyError(``),this.setIdentifyLoading(!1)}readyToChat(e){this.setPanelMode(`chat`),this.closeCountryPopover(),this.identifyContainer.classList.remove(`visible`),this.messagesContainer.classList.remove(`hidden`),this.footer.classList.remove(`hidden`),this.messagesContainer.innerHTML=``,e.chatbotName&&(this.headerTitle.textContent=e.chatbotName),e.welcomeMessage?this.appendMessage({type:`ai`,content:e.welcomeMessage}):this.showEmptyState(e.chatbotName??`AI Assistant`),this.setMode(`ai`)}clearMessages(e){this.messagesContainer.innerHTML=``,this.clearPendingFiles(),this.showComposeError(``),this.hideConfirmNew(),this.showEmptyState(e)}setMode(e,t){let n=this.panel.classList.contains(`ttcb-mode-chat`),r=t?.agentName,i=t?.canRequestHuman===!0,a=t?.canStartNew??e===`closed`,o=n&&i,s=n&&a,c=e===`closed`;this.ticketMode=e,this.requestHumanBtn.classList.toggle(`hidden`,!o),this.newSessionBtn.classList.toggle(`hidden`,!s),(!s||c)&&this.hideConfirmNew(),this.input.disabled=c,c?(this.sendBtn.disabled=!0,this.attachBtn.disabled=!0,this.micBtn.disabled=!0,this.closeAttachMenu(),this.clearPendingFiles(),this.recorder&&this.cancelVoice(),this.showComposeError(``)):this.shadow.getElementById(`ttcb-typing`)||(this.sendBtn.disabled=!1,this.attachBtn.disabled=!1,this.micBtn.disabled=!1),n?(e===`waiting`?this.showModeBanner(`Waiting for a human agent…`,`waiting`):e===`closed`?this.showModeBanner(`This conversation is closed`,`closed`):e===`human`&&r?.trim()?this.showModeBanner(`Connected with ${r.trim()}`,`human`):this.hideModeBanner(),this.rescueFocus()):(this.hideModeBanner(),this.rescueFocus())}showModeBanner(e,t){this.modeBannerText.textContent=e,this.modeBanner.className=`ttcb-mode-banner visible ${t}`,this.cancelHumanBtn.classList.toggle(`hidden`,t!==`waiting`)}hideModeBanner(){this.modeBannerText.textContent=``,this.modeBanner.className=`ttcb-mode-banner`,this.cancelHumanBtn.classList.add(`hidden`)}rescueFocus(){let e=this.shadow.activeElement;e instanceof HTMLElement&&(e.closest(`.hidden`)||e.closest(`.ttcb-mode-banner:not(.visible)`))&&(this.input.disabled?this.panel.focus({preventScroll:!0}):this.input.focus())}destroy(){this.destroyed=!0,this.stopViewportSync?.(),this.stopViewportSync=null,this.clearPendingFiles(),this.recorder?.destroy(),this.recorder=null,g(this.voicePreviewUrl),this.voicePreviewUrl=``,this.host.remove()}scrollToBottom(){this.messagesContainer.scrollTop=this.messagesContainer.scrollHeight}},bn={apiBaseUrl:u,chatbotName:`AI Assistant`,primaryColor:`#2563EB`,theme:`auto`,position:`bottom-right`,welcomeMessage:``,placeholder:`Type your message…`,autoOpen:!1,sessionId:``,requestTimeoutMs:n};function xn(e){return Object.fromEntries(Object.entries(e).filter(([,e])=>e!==void 0))}var Sn=[5e3,15e3,3e4,6e4];function Cn(e){return c(e)?e.status===0||e.status>=500||e.apiError.code===`BAD_RESPONSE`:!1}function wn(e){return c(e)?e.apiError.message:e instanceof Error?e.message:`Failed to load chatbot config.`}var Tn=0,Q=()=>Date.now()*1e3+Tn++%1e3;function En(e){if(!e||typeof e!=`object`)return null;let t=e;if(typeof t.textMessage==`string`&&t.textMessage.trim())return t.textMessage.trim();if(typeof t.content==`string`&&t.content.trim())return t.content.trim();if(t.message&&typeof t.message==`object`){let e=t.message;if(typeof e.content==`string`&&e.content.trim())return e.content.trim();if(typeof e.textMessage==`string`&&e.textMessage.trim())return e.textMessage.trim()}return null}function Dn(e){let t=(e.attachments??[]).map(e=>e.url).join(`
`);return`${e.content}\u0000${t}`}function On(e){if(!e||typeof e!=`object`)return null;let t=e;if(typeof t.id==`string`&&t.id)return t.id;if(t.message&&typeof t.message==`object`){let e=t.message;if(typeof e.id==`string`&&e.id)return e.id}return null}var kn=class{constructor(){this.emitter=new fe,this.visitorTokens=new Nt,this.widget=null,this.sdkSocket=null,this.callerSetName=!1,this.hasActiveTicket=!1,this.retryTimer=null,this.lastPushId=null,this.endedConversationId=null,this.initToken=0,this._state={isOpen:!1,isLoading:!1,isReady:!1,needsIdentify:!0,blockReason:null,messages:[],visitorToken:null,visitorName:null,error:null,mode:`ai`}}setState(e){this._state={...this._state,...e},this.emitter.emit(`state-change`,this._state)}applyMode(e,t){t?this.syncHasActiveTicket(t):e!==`ai`&&(this.hasActiveTicket=!0),this.setState({mode:e}),this.syncWidgetMode(e,t?.agentName),t&&this.emitter.emit(`ticket-status`,t)}syncHasActiveTicket(e){this.hasActiveTicket=!!(e.conversationId||e.mode!==`ai`)}syncWidgetMode(e,t){this.widget?.setMode(e,{agentName:t,canRequestHuman:e===`ai`&&this.hasActiveTicket,canStartNew:e===`closed`||this.hasActiveTicket})}isEndedConversation(e){return e.mode===`closed`&&!!e.conversationId&&e.conversationId===this.endedConversationId}async init(e){if(!e.apiKey)throw Error("[onedeskpro-chatbot] `apiKey` is required to initialise the chatbot.");let t=++this.initToken;this.clearRetry(),this.disconnectSdkSocket(),this.widget?.destroy(),this.widget=null,this.callerSetName=e.chatbotName!==void 0,this.options={...bn,...xn(e)},this.apiClient=new l({baseUrl:this.options.apiBaseUrl,apiKey:this.options.apiKey,timeoutMs:this.options.requestTimeoutMs}),this.hasActiveTicket=!1,this.endedConversationId=null,this.setState({isReady:!1,blockReason:null,visitorToken:null,visitorName:null,needsIdentify:!0,messages:[],error:null,mode:`ai`}),await this.checkReadiness(t,0)}async checkReadiness(e,t){let n;try{n=await this.apiClient.fetchConfig()}catch(n){if(e!==this.initToken)return;if(Cn(n)){this.setState({isReady:!1,blockReason:`server-unavailable`,error:wn(n)});let r=Sn[t];if(r!==void 0){this.retryTimer=setTimeout(()=>{this.retryTimer=null,this.checkReadiness(e,t+1)},r);return}}else this.handleConfigError(n);this.emitter.emit(`ready`);return}if(e!==this.initToken)return;!this.callerSetName&&n.agentName.trim()&&(this.options.chatbotName=n.agentName);let r=n.blockReason??null,i=n.ready&&r===null;this.setState({blockReason:r,isReady:i,error:null}),i?(this.mountWidget(),this.visitorTokens.setScope(n.agentId),await this.resolveVisitorGate(e),e===this.initToken&&(this.widget?.reveal(),this.emitter.emit(`ready`))):this.emitter.emit(`ready`)}mountWidget(){typeof window<`u`&&typeof document<`u`&&(this.widget=new yn(this.options,{onSend:e=>void this.sendMessage(e),onSendAttachments:(e,t)=>void this.sendAttachments(e,t),onSendVoice:e=>void this.sendVoice(e),onIdentify:e=>void this.submitIdentify(e),onOpen:()=>{this.setState({isOpen:!0}),this.emitter.emit(`open`)},onClose:()=>{this.setState({isOpen:!1}),this.emitter.emit(`close`)},onNewConversation:()=>void this.startNewConversation(),onRequestHuman:()=>void this.requestHuman(),onCancelHumanRequest:()=>void this.cancelHumanRequest()}))}clearRetry(){this.retryTimer!==null&&(clearTimeout(this.retryTimer),this.retryTimer=null)}handleConfigError(e){let t=(c(e)?e:null)?.apiError.code===`agent_not_assigned`?`no-agent`:null;this.setState({isReady:!1,blockReason:t,error:wn(e)})}async resolveVisitorGate(e){let t=this.visitorTokens.get();if(t){try{let n=await this.apiClient.verifyVisitor(t);if(e!==this.initToken)return;if(n.valid){await this.enterChat(t,n.name,e);return}}catch{}this.visitorTokens.clear()}this.setState({needsIdentify:!0,visitorToken:null,visitorName:null}),this.widget?.showIdentifyForm(this.options)}async enterChat(e,t,n=this.initToken){this.visitorTokens.set(e),this.setState({visitorToken:e,visitorName:t,needsIdentify:!1,messages:[],error:null}),this.widget?.readyToChat(this.options),this.connectSdkSocket(e),await this.restoreTicketStatus(e,n)}connectSdkSocket(e){this.sdkSocket||=new kt,this.sdkSocket.connect({baseUrl:this.options.apiBaseUrl,apiKey:this.options.apiKey,visitorToken:e,onTicketStatus:e=>this.handleTicketStatus(e),onMessageReceive:e=>this.handleMessageReceive(e),onReconnect:()=>{let e=this.visitorTokens.get()??this._state.visitorToken;e&&this.restoreTicketStatus(e,this.initToken)},onConnectError:e=>{this.emitter.emit(`error`,e)}})}disconnectSdkSocket(){this.sdkSocket?.disconnect(),this.sdkSocket=null}async restoreTicketStatus(e,t){try{let n=await this.apiClient.fetchTicketStatus(e);if(t!==this.initToken||this.isEndedConversation(n))return;this.applyMode(n.mode,n)}catch{}}handleTicketStatus(e){e?.mode&&!this.isEndedConversation(e)&&this.applyMode(e.mode,e)}handleMessageReceive(e){if(this._state.mode===`ai`)return;let t=En(e)??``,n=ne(e);if(!t&&n.length===0)return;let r=On(e),i=this._state.messages[this._state.messages.length-1];if(i&&Dn(i.message)===Dn({content:t,attachments:n})&&(i.message.type===`ai`||i.message.type===`agent`&&(!r||r===this.lastPushId)))return;this.lastPushId=r;let a=this.visitorTokens.get()??this._state.visitorToken??``,o={id:Q(),sessionId:a,message:{type:`agent`,content:t,...n.length>0?{attachments:n}:{}}};this.setState({messages:[...this._state.messages,o]}),this.widget?.appendMessage(o),this.emitter.emit(`message`,o)}async submitIdentify(e){if(!this.apiClient||this._state.isLoading||!this._state.isReady)return;let t=e.name.trim(),n=e.phone.trim();if(t&&n){this.setState({isLoading:!0,error:null}),this.widget?.setIdentifyLoading(!0);try{let r=await this.apiClient.identify({name:t,phone:n,...e.email?.trim()?{email:e.email.trim()}:{}});await this.enterChat(r.visitorToken,t)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message}),this.widget?.showIdentifyError(t.message),this.emitter.emit(`error`,t)}finally{this.setState({isLoading:!1}),this.widget?.setIdentifyLoading(!1)}}}async requestHuman(){if(!this.apiClient||this._state.mode!==`ai`||!this.hasActiveTicket||this._state.isLoading)return;let e=this.visitorTokens.get()??this._state.visitorToken;if(!e)throw Error(`[onedeskpro-chatbot] Identify before requestHuman().`);this.setState({isLoading:!0,error:null});try{let t=await this.apiClient.requestHuman(e);this.applyMode(t.mode,t),this.emitter.emit(`human-requested`)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message}),this.emitter.emit(`error`,t)}finally{this.setState({isLoading:!1})}}async cancelHumanRequest(){if(!this.apiClient||this._state.mode!==`waiting`||this._state.isLoading)return;let e=this.requireVisitorToken(`cancelHumanRequest`),t=this.initToken;this.setState({isLoading:!0,error:null}),this.widget?.setActionPending(!0),this.widget?.showComposeError(``);try{let n=await this.apiClient.cancelHumanRequest(e);if(t!==this.initToken)return;this.applyMode(n.mode,n),n.mode===`ai`&&this.emitter.emit(`human-request-cancelled`)}catch(e){if(t!==this.initToken)return;this.rejectAction(e,`Could not cancel the request. Please try again.`)}finally{t===this.initToken&&(this.setState({isLoading:!1}),this.widget?.setActionPending(!1))}}async startNewConversation(){if(!this.apiClient||!this._state.isReady||this._state.needsIdentify||this._state.isLoading)return;let e=this.requireVisitorToken(`startNewConversation`),t=this.initToken;this.setState({isLoading:!0,error:null}),this.widget?.setActionPending(!0),this.widget?.showComposeError(``);try{let n=await this.apiClient.closeConversation(e);if(t!==this.initToken)return;this.endedConversationId=n.mode===`closed`?n.conversationId??null:null,this.hasActiveTicket=!1,this.setState({messages:[],error:null,mode:`ai`}),this.widget?.clearMessages(this.options.chatbotName),this.syncWidgetMode(`ai`),this.emitter.emit(`session-reset`)}catch(e){if(t!==this.initToken)return;this.rejectAction(e,`Could not start a new conversation. Please try again.`)}finally{t===this.initToken&&(this.setState({isLoading:!1}),this.widget?.setActionPending(!1))}}rejectAction(e,t){let n=e instanceof Error?e:Error(String(e));this.setState({error:n.message}),this.widget?.showComposeError(t),this.emitter.emit(`error`,n)}requireVisitorToken(e){let t=this.visitorTokens.get()??this._state.visitorToken;if(!this.apiClient||!t)throw Error(`[onedeskpro-chatbot] Identify before ${e}().`);return t}pushLocalMessage(e){this.setState({messages:[...this._state.messages,e],isLoading:!0,error:null}),this.widget?.appendMessage(e),this.emitter.emit(`message`,e)}replaceMessage(e,t){this.setState({messages:this._state.messages.map(n=>n.id===e?t:n)}),this.widget?.replaceMessage(e,t)}removeMessage(e){this.setState({messages:this._state.messages.filter(t=>t.id!==e)}),this.widget?.removeMessage(e)}async sendMessage(e){let t=this.requireVisitorToken(`sendMessage`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}let n=e.trim();if(!n||this._state.isLoading||this._state.needsIdentify)return;let r={id:Q(),sessionId:t,message:{type:`human`,content:n}},i=this._state.mode;this.pushLocalMessage(r),i===`ai`&&this.widget?.setLoading(!0),await this.deliver({chatInput:n,visitorToken:t},i)}rejectSend(e){this.setState({error:e}),this.widget?.showComposeError(e),this.emitter.emit(`error`,Error(e))}async sendAttachments(e,t=``){let n=this.requireVisitorToken(`sendAttachments`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}if(e.length===0||this._state.isLoading||this._state.needsIdentify)return;let r=p(e);r?this.rejectSend(r):await this.uploadThenDeliver({visitorToken:n,files:e,previews:e.map(ee),caption:t.trim()})}async sendVoice(e){let t=this.requireVisitorToken(`sendVoice`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}if(!e?.blob||e.blob.size===0||this._state.isLoading||this._state.needsIdentify)return;let n;try{n=await de(e)}catch{this.rejectSend(`Could not process the recording.`);return}if(n.file.size>10485760){this.rejectSend(`This voice message is too long to send.`);return}let r={durationSeconds:n.durationSeconds,...n.waveform?{waveform:n.waveform}:{}},i={type:n.file.type,url:h(n.file),fileName:n.file.name,size:n.file.size,...r};await this.uploadThenDeliver({visitorToken:t,files:[n.file],previews:[i],caption:``,messageType:`voice`,decorate:e=>({...e,...r})})}async uploadThenDeliver(e){let{visitorToken:t,files:n,previews:r,caption:i}=e,a={id:Q(),sessionId:t,message:{type:`human`,content:i,attachments:r},pending:!0},o=this._state.mode;this.pushLocalMessage(a);let s=[];try{for(let r of n){let n=await this.apiClient.uploadAttachment(r,t);s.push(e.decorate?e.decorate(n):n)}}catch(e){this.removeMessage(a.id);for(let e of r)g(e.url);let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message,isLoading:!1}),this.widget?.showComposeError(t.message),this.emitter.emit(`error`,t);return}let c={...a,pending:!1,message:{...a.message,attachments:s}};this.replaceMessage(a.id,c);for(let e of r)g(e.url);o===`ai`&&this.widget?.setLoading(!0),await this.deliver({chatInput:i,visitorToken:t,attachments:s,...e.messageType?{messageType:e.messageType}:{}},o)}async deliver(e,t){try{let n=await this.apiClient.sendMessage(e);this.hasActiveTicket=!0,this.endedConversationId=null;let r=n.mode??t,i=[...this._state.messages],a=(n.text??``).trim();if(r!==t&&(this.setState({mode:r}),this.syncWidgetMode(r),this.emitter.emit(`ticket-status`,{mode:r})),a){let e=i[i.length-1];if(e?.message.type!==`agent`&&e?.message.type!==`ai`||e.message.content!==a){let e={id:Q(),sessionId:n.sessionId,message:{type:`ai`,content:a}};i.push(e),this.widget?.appendMessage(e),this.emitter.emit(`message`,e)}}this.setState({messages:i,isLoading:!1,mode:r}),this.syncWidgetMode(r)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message,isLoading:!1}),this.emitter.emit(`error`,t)}finally{this.widget?.setLoading(!1)}}on(e,t){return this.emitter.on(e,t)}resetSession(){this._state.isReady&&!this._state.needsIdentify&&this._state.mode===`closed`&&(this.hasActiveTicket=!1,this.setState({messages:[],error:null,mode:`ai`}),this.widget?.clearMessages(this.options.chatbotName),this.syncWidgetMode(`ai`),this.emitter.emit(`session-reset`))}open(){this.widget?.open()}close(){this.widget?.close()}toggle(){this.widget?.toggle()}getState(){return{...this._state}}destroy(){this.initToken++,this.clearRetry(),this.disconnectSdkSocket(),this.widget?.destroy(),this.widget=null,this.setState({isOpen:!1,isLoading:!1,isReady:!1,needsIdentify:!0})}},$=null,An={async init(e){return $=new kn,await $.init(e),$},getInstance(){return $}};exports.ApiClient=l,exports.ChatbotCore=kn,exports.DEFAULT_API_BASE_URL=u,exports.DEFAULT_REQUEST_TIMEOUT_MS=n,exports.EventEmitter=fe,exports.OnedeskProChatbot=An,exports.SDK_CHAT_MAX_ATTACHMENTS=f,exports.SDK_UPLOAD_MAX_BYTES=d,exports.SdkSocket=kt,exports.SessionManager=Nt,exports.VOICE_MAX_DURATION_SECONDS=Pt,exports.VoiceRecorder=Bt,exports.isChatbotRequestError=c,exports.resolveSdkSocketUrl=Ot;
+      `,t.addEventListener(`click`,()=>{this.selectedCountry=e,this.syncDialButton(),this.closeCountryPopover(),this.phoneInput.focus()}),this.countryList.appendChild(t)}}attachToDocument(){let e=()=>{this.destroyed||(document.body??document.documentElement).appendChild(this.host)};document.body?e():document.addEventListener(`DOMContentLoaded`,e,{once:!0})}showInitialLoading(){this.setPanelMode(`compact`),this.identifyContainer.classList.remove(`visible`),this.messagesContainer.classList.remove(`hidden`),this.footer.classList.add(`hidden`),this.messagesContainer.innerHTML=``,this.input.disabled=!0,this.sendBtn.disabled=!0;let e=document.createElement(`div`);e.className=`ttcb-initial-loading`,e.id=`ttcb-initial-loading`;let t=document.createElement(`div`);t.className=`ttcb-spinner`;let n=document.createElement(`p`);n.textContent=`Loading…`,e.appendChild(t),e.appendChild(n),this.messagesContainer.appendChild(e)}showEmptyState(e){let t=document.createElement(`div`);t.className=`ttcb-empty`,t.id=`ttcb-empty`;let n=document.createElement(`div`);n.className=`ttcb-empty-icon`,n.innerHTML=X();let r=document.createElement(`p`),i=document.createElement(`strong`);i.textContent=e,r.appendChild(document.createTextNode(`Welcome to `)),r.appendChild(i);let a=document.createElement(`p`);a.textContent=`Ask me anything — I'm here to help!`,a.style.marginTop=`6px`,a.style.fontSize=`12px`,t.appendChild(n),t.appendChild(r),t.appendChild(a),this.messagesContainer.appendChild(t)}removeEmptyState(){let e=this.shadow.getElementById(`ttcb-empty`);e&&e.remove()}handleSend(){let e=this.input.value.trim();if(!this.sendBtn.disabled){if(this.pendingFiles.length>0){let t=this.pendingFiles.map(e=>e.file);this.clearPendingFiles(),this.showComposeError(``),this.input.value=``,this.callbacks.onSendAttachments(t,e),this.input.focus()}else e&&(this.input.value=``,this.callbacks.onSend(e),this.input.focus())}}handleIdentifySubmit(){let e=this.nameInput.value.trim(),t=Ut(this.selectedCountry.dial,this.phoneInput.value),n=this.emailInput.value.trim();!e||!t?this.showIdentifyError(`Name and phone are required.`):(this.showIdentifyError(``),this.callbacks.onIdentify({name:e,phone:t,...n?{email:n}:{}}))}appendMessage(e){this.removeEmptyState();let t=this.buildMessage(e);this.messagesContainer.appendChild(t),this.scrollToBottom()}replaceMessage(e,t){let n=this.findMessageEl(e);n?(n.replaceWith(this.buildMessage(t)),this.scrollToBottom()):this.appendMessage(t)}removeMessage(e){this.findMessageEl(e)?.remove()}buildMessage(e){if(`message`in e){let t=gn({...e.message,pending:e.pending});return t.dataset.msgId=String(e.id),t}return gn(e)}findMessageEl(e){for(let t of this.messagesContainer.querySelectorAll(`.ttcb-msg`))if(t.dataset.msgId===String(e))return t;return null}setMessages(e){if(this.messagesContainer.innerHTML=``,e.length!==0){for(let t of e)this.messagesContainer.appendChild(this.buildMessage(t));this.scrollToBottom()}}setLoading(e){if(this.sendBtn.disabled=e||this.input.disabled,this.attachBtn.disabled=e||this.input.disabled,this.micBtn.disabled=e||this.input.disabled,e)this.closeAttachMenu(),this.shadow.getElementById(`ttcb-typing`)||(this.messagesContainer.appendChild(_n()),this.scrollToBottom()),this.isFullScreen()||this.input.focus();else{let e=this.shadow.getElementById(`ttcb-typing`);e&&e.remove(),!this.input.disabled&&!this.isFullScreen()&&this.input.focus()}}setIdentifyLoading(e){this.identifySubmit.disabled=e,this.nameInput.disabled=e,this.phoneInput.disabled=e,this.emailInput.disabled=e,this.dialBtn.disabled=e,this.shadow.getElementById(`ttcb-phone-row`)?.classList.toggle(`disabled`,e);for(let t of this.identifyContainer.querySelectorAll(`.ttcb-input-wrap`))t.classList.toggle(`disabled`,e);this.identifySubmit.innerHTML=e?`<span>Starting…</span>`:`<span>Start Chatting</span>${nn()}`,e&&this.closeCountryPopover()}showIdentifyError(e){this.identifyError.textContent=e}open(){this.isOpen=!0,this.startViewportSync(),this.panel.classList.remove(`hidden`),this.fab.classList.add(`ttcb-open`),this.isFullScreen()?this.panel.focus({preventScroll:!0}):this.identifyContainer.classList.contains(`visible`)?this.nameInput.focus():this.input.focus(),this.callbacks.onOpen()}close(){this.isOpen=!1,this.closeCountryPopover(),this.closeAttachMenu(),this.panel.classList.add(`hidden`),this.fab.classList.remove(`ttcb-open`),this.stopViewportSync?.(),this.stopViewportSync=null,this.fab.focus({preventScroll:!0}),this.callbacks.onClose()}isFullScreen(){return typeof window.matchMedia==`function`&&window.matchMedia(`(max-width: 640px), (max-height: 500px) and (pointer: coarse)`).matches}startViewportSync(){let e=window.visualViewport;if(!e||this.stopViewportSync)return;let t=()=>{let t=this.messagesContainer,n=t.scrollHeight-t.scrollTop-t.clientHeight<40;this.panel.style.setProperty(`--ttcb-vv-top`,`${e.offsetTop}px`),this.panel.style.setProperty(`--ttcb-vv-left`,`${e.offsetLeft}px`),this.panel.style.setProperty(`--ttcb-vv-width`,`${e.width}px`),this.panel.style.setProperty(`--ttcb-vv-height`,`${e.height}px`),n&&this.scrollToBottom()};e.addEventListener(`resize`,t),e.addEventListener(`scroll`,t),t(),this.stopViewportSync=()=>{e.removeEventListener(`resize`,t),e.removeEventListener(`scroll`,t)}}toggle(){this.isOpen?this.close():this.open()}showIdentifyForm(e){this.setPanelMode(`form`),e.chatbotName&&(this.headerTitle.textContent=e.chatbotName),this.messagesContainer.classList.add(`hidden`),this.footer.classList.add(`hidden`),this.identifyContainer.classList.add(`visible`),this.showIdentifyError(``),this.setIdentifyLoading(!1)}readyToChat(e){this.setPanelMode(`chat`),this.closeCountryPopover(),this.identifyContainer.classList.remove(`visible`),this.messagesContainer.classList.remove(`hidden`),this.footer.classList.remove(`hidden`),this.messagesContainer.innerHTML=``,e.chatbotName&&(this.headerTitle.textContent=e.chatbotName),e.welcomeMessage?this.appendMessage({type:`ai`,content:e.welcomeMessage}):this.showEmptyState(e.chatbotName??`AI Assistant`),this.setMode(`ai`)}clearMessages(e){this.messagesContainer.innerHTML=``,this.clearPendingFiles(),this.showComposeError(``),this.hideConfirmNew(),this.showEmptyState(e)}setMode(e,t){let n=this.panel.classList.contains(`ttcb-mode-chat`),r=t?.agentName,i=t?.canRequestHuman===!0,a=t?.canStartNew??e===`closed`,o=n&&i,s=n&&a,c=e===`closed`;this.ticketMode=e,this.requestHumanBtn.classList.toggle(`hidden`,!o),this.newSessionBtn.classList.toggle(`hidden`,!s),(!s||c)&&this.hideConfirmNew(),this.input.disabled=c,c?(this.sendBtn.disabled=!0,this.attachBtn.disabled=!0,this.micBtn.disabled=!0,this.closeAttachMenu(),this.clearPendingFiles(),this.recorder&&this.cancelVoice(),this.showComposeError(``)):this.shadow.getElementById(`ttcb-typing`)||(this.sendBtn.disabled=!1,this.attachBtn.disabled=!1,this.micBtn.disabled=!1),n?(e===`waiting`?this.showModeBanner(`Waiting for a human agent…`,`waiting`):e===`closed`?this.showModeBanner(`This conversation is closed`,`closed`):e===`human`&&r?.trim()?this.showModeBanner(`Connected with ${r.trim()}`,`human`):this.hideModeBanner(),this.rescueFocus()):(this.hideModeBanner(),this.rescueFocus())}showModeBanner(e,t){this.modeBannerText.textContent=e,this.modeBanner.className=`ttcb-mode-banner visible ${t}`,this.cancelHumanBtn.classList.toggle(`hidden`,t!==`waiting`)}hideModeBanner(){this.modeBannerText.textContent=``,this.modeBanner.className=`ttcb-mode-banner`,this.cancelHumanBtn.classList.add(`hidden`)}rescueFocus(){let e=this.shadow.activeElement;e instanceof HTMLElement&&(e.closest(`.hidden`)||e.closest(`.ttcb-mode-banner:not(.visible)`))&&(this.input.disabled?this.panel.focus({preventScroll:!0}):this.input.focus())}destroy(){this.destroyed=!0,this.stopViewportSync?.(),this.stopViewportSync=null,this.clearPendingFiles(),this.recorder?.destroy(),this.recorder=null,g(this.voicePreviewUrl),this.voicePreviewUrl=``,this.host.remove()}scrollToBottom(){this.messagesContainer.scrollTop=this.messagesContainer.scrollHeight}},xn={apiBaseUrl:u,chatbotName:`AI Assistant`,primaryColor:`#2563EB`,theme:`auto`,position:`bottom-right`,welcomeMessage:``,placeholder:`Type your message…`,autoOpen:!1,sessionId:``,requestTimeoutMs:n};function Sn(e){return Object.fromEntries(Object.entries(e).filter(([,e])=>e!==void 0))}var Cn=[5e3,15e3,3e4,6e4];function wn(e){return c(e)?e.status===0||e.status>=500||e.apiError.code===`BAD_RESPONSE`:!1}function Tn(e){return c(e)?e.apiError.message:e instanceof Error?e.message:`Failed to load chatbot config.`}var En=0,Z=()=>Date.now()*1e3+En++%1e3;function Dn(e){if(!e||typeof e!=`object`)return null;let t=e;if(typeof t.textMessage==`string`&&t.textMessage.trim())return t.textMessage.trim();if(typeof t.content==`string`&&t.content.trim())return t.content.trim();if(t.message&&typeof t.message==`object`){let e=t.message;if(typeof e.content==`string`&&e.content.trim())return e.content.trim();if(typeof e.textMessage==`string`&&e.textMessage.trim())return e.textMessage.trim()}return null}function Q(e){let t=(e.attachments??[]).map(e=>e.url).join(`
`);return`${e.content}\u0000${t}`}function On(e){if(!e||typeof e!=`object`)return null;let t=e;if(typeof t.id==`string`&&t.id)return t.id;if(t.message&&typeof t.message==`object`){let e=t.message;if(typeof e.id==`string`&&e.id)return e.id}return null}var kn=class{constructor(){this.emitter=new fe,this.visitorTokens=new Nt,this.widget=null,this.sdkSocket=null,this.callerSetName=!1,this.hasActiveTicket=!1,this.retryTimer=null,this.lastPushId=null,this.endedConversationId=null,this.initToken=0,this._state={isOpen:!1,isLoading:!1,isReady:!1,needsIdentify:!0,blockReason:null,messages:[],visitorToken:null,visitorName:null,error:null,mode:`ai`}}setState(e){this._state={...this._state,...e},this.emitter.emit(`state-change`,this._state)}applyMode(e,t){t?this.syncHasActiveTicket(t):e!==`ai`&&(this.hasActiveTicket=!0),this.setState({mode:e}),this.syncWidgetMode(e,t?.agentName),t&&this.emitter.emit(`ticket-status`,t)}syncHasActiveTicket(e){this.hasActiveTicket=!!(e.conversationId||e.mode!==`ai`)}syncWidgetMode(e,t){this.widget?.setMode(e,{agentName:t,canRequestHuman:e===`ai`&&this.hasActiveTicket,canStartNew:e===`closed`||this.hasActiveTicket})}isEndedConversation(e){return e.mode===`closed`&&!!e.conversationId&&e.conversationId===this.endedConversationId}async init(e){if(!e.apiKey)throw Error("[onedeskpro-chatbot] `apiKey` is required to initialise the chatbot.");let t=++this.initToken;this.clearRetry(),this.disconnectSdkSocket(),this.widget?.destroy(),this.widget=null,this.callerSetName=e.chatbotName!==void 0,this.options={...xn,...Sn(e)},this.apiClient=new l({baseUrl:this.options.apiBaseUrl,apiKey:this.options.apiKey,timeoutMs:this.options.requestTimeoutMs}),this.hasActiveTicket=!1,this.endedConversationId=null,this.setState({isReady:!1,blockReason:null,visitorToken:null,visitorName:null,needsIdentify:!0,messages:[],error:null,mode:`ai`}),await this.checkReadiness(t,0)}async checkReadiness(e,t){let n;try{n=await this.apiClient.fetchConfig()}catch(n){if(e!==this.initToken)return;if(wn(n)){this.setState({isReady:!1,blockReason:`server-unavailable`,error:Tn(n)});let r=Cn[t];if(r!==void 0){this.retryTimer=setTimeout(()=>{this.retryTimer=null,this.checkReadiness(e,t+1)},r);return}}else this.handleConfigError(n);this.emitter.emit(`ready`);return}if(e!==this.initToken)return;!this.callerSetName&&n.agentName.trim()&&(this.options.chatbotName=n.agentName);let r=n.blockReason??null,i=n.ready&&r===null;this.setState({blockReason:r,isReady:i,error:null}),i?(this.mountWidget(),this.visitorTokens.setScope(n.agentId),await this.resolveVisitorGate(e),e===this.initToken&&(this.widget?.reveal(),this.emitter.emit(`ready`))):this.emitter.emit(`ready`)}mountWidget(){typeof window<`u`&&typeof document<`u`&&(this.widget=new bn(this.options,{onSend:e=>void this.sendMessage(e),onSendAttachments:(e,t)=>void this.sendAttachments(e,t),onSendVoice:e=>void this.sendVoice(e),onIdentify:e=>void this.submitIdentify(e),onOpen:()=>{this.setState({isOpen:!0}),this.emitter.emit(`open`)},onClose:()=>{this.setState({isOpen:!1}),this.emitter.emit(`close`)},onNewConversation:()=>void this.startNewConversation(),onRequestHuman:()=>void this.requestHuman(),onCancelHumanRequest:()=>void this.cancelHumanRequest()}))}clearRetry(){this.retryTimer!==null&&(clearTimeout(this.retryTimer),this.retryTimer=null)}handleConfigError(e){let t=(c(e)?e:null)?.apiError.code===`agent_not_assigned`?`no-agent`:null;this.setState({isReady:!1,blockReason:t,error:Tn(e)})}async resolveVisitorGate(e){let t=this.visitorTokens.get();if(t){try{let n=await this.apiClient.verifyVisitor(t);if(e!==this.initToken)return;if(n.valid){await this.enterChat(t,n.name,e);return}}catch{}this.visitorTokens.clear()}this.setState({needsIdentify:!0,visitorToken:null,visitorName:null}),this.widget?.showIdentifyForm(this.options)}async enterChat(e,t,n=this.initToken){this.visitorTokens.set(e),this.setState({visitorToken:e,visitorName:t,needsIdentify:!1,messages:[],error:null}),this.widget?.readyToChat(this.options),this.connectSdkSocket(e),await this.restoreTicketStatus(e,n)}connectSdkSocket(e){this.sdkSocket||=new Ot,this.sdkSocket.connect({baseUrl:this.options.apiBaseUrl,apiKey:this.options.apiKey,visitorToken:e,onTicketStatus:e=>this.handleTicketStatus(e),onMessageReceive:e=>this.handleMessageReceive(e),onReconnect:()=>{let e=this.visitorTokens.get()??this._state.visitorToken;e&&this.restoreTicketStatus(e,this.initToken)},onConnectError:e=>{this.emitter.emit(`error`,e)}})}disconnectSdkSocket(){this.sdkSocket?.disconnect(),this.sdkSocket=null}async restoreTicketStatus(e,t){try{let n=await this.apiClient.fetchTicketStatus(e);if(t!==this.initToken||this.isEndedConversation(n))return;this.applyMode(n.mode,n)}catch{}}handleTicketStatus(e){e?.mode&&!this.isEndedConversation(e)&&this.applyMode(e.mode,e)}handleMessageReceive(e){if(this._state.mode===`ai`)return;let t=Dn(e)??``,n=ne(e);if(!t&&n.length===0)return;let r=On(e),i=this._state.messages[this._state.messages.length-1];if(i&&Q(i.message)===Q({content:t,attachments:n})&&(i.message.type===`ai`||i.message.type===`agent`&&(!r||r===this.lastPushId)))return;this.lastPushId=r;let a=this.visitorTokens.get()??this._state.visitorToken??``,o={id:Z(),sessionId:a,message:{type:`agent`,content:t,...n.length>0?{attachments:n}:{}}};this.setState({messages:[...this._state.messages,o]}),this.widget?.appendMessage(o),this.emitter.emit(`message`,o)}async submitIdentify(e){if(!this.apiClient||this._state.isLoading||!this._state.isReady)return;let t=e.name.trim(),n=e.phone.trim();if(t&&n){this.setState({isLoading:!0,error:null}),this.widget?.setIdentifyLoading(!0);try{let r=await this.apiClient.identify({name:t,phone:n,...e.email?.trim()?{email:e.email.trim()}:{}});await this.enterChat(r.visitorToken,t)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message}),this.widget?.showIdentifyError(t.message),this.emitter.emit(`error`,t)}finally{this.setState({isLoading:!1}),this.widget?.setIdentifyLoading(!1)}}}async requestHuman(){if(!this.apiClient||this._state.mode!==`ai`||!this.hasActiveTicket||this._state.isLoading)return;let e=this.visitorTokens.get()??this._state.visitorToken;if(!e)throw Error(`[onedeskpro-chatbot] Identify before requestHuman().`);this.setState({isLoading:!0,error:null});try{let t=await this.apiClient.requestHuman(e);this.applyMode(t.mode,t),this.emitter.emit(`human-requested`)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message}),this.emitter.emit(`error`,t)}finally{this.setState({isLoading:!1})}}async cancelHumanRequest(){if(!this.apiClient||this._state.mode!==`waiting`||this._state.isLoading)return;let e=this.requireVisitorToken(`cancelHumanRequest`),t=this.initToken;this.setState({isLoading:!0,error:null}),this.widget?.setActionPending(!0),this.widget?.showComposeError(``);try{let n=await this.apiClient.cancelHumanRequest(e);if(t!==this.initToken)return;this.applyMode(n.mode,n),n.mode===`ai`&&this.emitter.emit(`human-request-cancelled`)}catch(e){if(t!==this.initToken)return;this.rejectAction(e,`Could not cancel the request. Please try again.`)}finally{t===this.initToken&&(this.setState({isLoading:!1}),this.widget?.setActionPending(!1))}}async startNewConversation(){if(!this.apiClient||!this._state.isReady||this._state.needsIdentify||this._state.isLoading)return;let e=this.requireVisitorToken(`startNewConversation`),t=this.initToken;this.setState({isLoading:!0,error:null}),this.widget?.setActionPending(!0),this.widget?.showComposeError(``);try{let n=await this.apiClient.closeConversation(e);if(t!==this.initToken)return;this.endedConversationId=n.mode===`closed`?n.conversationId??null:null,this.hasActiveTicket=!1,this.setState({messages:[],error:null,mode:`ai`}),this.widget?.clearMessages(this.options.chatbotName),this.syncWidgetMode(`ai`),this.emitter.emit(`session-reset`)}catch(e){if(t!==this.initToken)return;this.rejectAction(e,`Could not start a new conversation. Please try again.`)}finally{t===this.initToken&&(this.setState({isLoading:!1}),this.widget?.setActionPending(!1))}}rejectAction(e,t){let n=e instanceof Error?e:Error(String(e));this.setState({error:n.message}),this.widget?.showComposeError(t),this.emitter.emit(`error`,n)}requireVisitorToken(e){let t=this.visitorTokens.get()??this._state.visitorToken;if(!this.apiClient||!t)throw Error(`[onedeskpro-chatbot] Identify before ${e}().`);return t}pushLocalMessage(e){this.setState({messages:[...this._state.messages,e],isLoading:!0,error:null}),this.widget?.appendMessage(e),this.emitter.emit(`message`,e)}replaceMessage(e,t){this.setState({messages:this._state.messages.map(n=>n.id===e?t:n)}),this.widget?.replaceMessage(e,t)}removeMessage(e){this.setState({messages:this._state.messages.filter(t=>t.id!==e)}),this.widget?.removeMessage(e)}async sendMessage(e){let t=this.requireVisitorToken(`sendMessage`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}let n=e.trim();if(!n||this._state.isLoading||this._state.needsIdentify)return;let r={id:Z(),sessionId:t,message:{type:`human`,content:n}},i=this._state.mode;this.pushLocalMessage(r),i===`ai`&&this.widget?.setLoading(!0),await this.deliver({chatInput:n,visitorToken:t},i)}rejectSend(e){this.setState({error:e}),this.widget?.showComposeError(e),this.emitter.emit(`error`,Error(e))}async sendAttachments(e,t=``){let n=this.requireVisitorToken(`sendAttachments`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}if(e.length===0||this._state.isLoading||this._state.needsIdentify)return;let r=p(e);r?this.rejectSend(r):await this.uploadThenDeliver({visitorToken:n,files:e,previews:e.map(ee),caption:t.trim()})}async sendVoice(e){let t=this.requireVisitorToken(`sendVoice`);if(this._state.mode===`closed`){this.setState({error:`Conversation is closed`});return}if(!e?.blob||e.blob.size===0||this._state.isLoading||this._state.needsIdentify)return;let n;try{n=await de(e)}catch{this.rejectSend(`Could not process the recording.`);return}if(n.file.size>10485760){this.rejectSend(`This voice message is too long to send.`);return}let r={durationSeconds:n.durationSeconds,...n.waveform?{waveform:n.waveform}:{}},i={type:n.file.type,url:h(n.file),fileName:n.file.name,size:n.file.size,...r};await this.uploadThenDeliver({visitorToken:t,files:[n.file],previews:[i],caption:``,messageType:`voice`,decorate:e=>({...e,...r})})}async uploadThenDeliver(e){let{visitorToken:t,files:n,previews:r,caption:i}=e,a={id:Z(),sessionId:t,message:{type:`human`,content:i,attachments:r},pending:!0},o=this._state.mode;this.pushLocalMessage(a);let s=[];try{for(let r of n){let n=await this.apiClient.uploadAttachment(r,t);s.push(e.decorate?e.decorate(n):n)}}catch(e){this.removeMessage(a.id);for(let e of r)g(e.url);let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message,isLoading:!1}),this.widget?.showComposeError(t.message),this.emitter.emit(`error`,t);return}let c={...a,pending:!1,message:{...a.message,attachments:s}};this.replaceMessage(a.id,c);for(let e of r)g(e.url);o===`ai`&&this.widget?.setLoading(!0),await this.deliver({chatInput:i,visitorToken:t,attachments:s,...e.messageType?{messageType:e.messageType}:{}},o)}async deliver(e,t){try{let n=await this.apiClient.sendMessage(e);this.hasActiveTicket=!0,this.endedConversationId=null;let r=n.mode??t,i=[...this._state.messages],a=(n.text??``).trim(),o=ne(n);if(r!==t&&(this.setState({mode:r}),this.syncWidgetMode(r),this.emitter.emit(`ticket-status`,{mode:r})),a||o.length>0){let e=i[i.length-1];if(e?.message.type!==`agent`&&e?.message.type!==`ai`||Q(e.message)!==Q({content:a,attachments:o})){let e={id:Z(),sessionId:n.sessionId,message:{type:`ai`,content:a,...o.length>0?{attachments:o}:{}}};i.push(e),this.widget?.appendMessage(e),this.emitter.emit(`message`,e)}}this.setState({messages:i,isLoading:!1,mode:r}),this.syncWidgetMode(r)}catch(e){let t=e instanceof Error?e:Error(String(e));this.setState({error:t.message,isLoading:!1}),this.emitter.emit(`error`,t)}finally{this.widget?.setLoading(!1)}}on(e,t){return this.emitter.on(e,t)}resetSession(){this._state.isReady&&!this._state.needsIdentify&&this._state.mode===`closed`&&(this.hasActiveTicket=!1,this.setState({messages:[],error:null,mode:`ai`}),this.widget?.clearMessages(this.options.chatbotName),this.syncWidgetMode(`ai`),this.emitter.emit(`session-reset`))}open(){this.widget?.open()}close(){this.widget?.close()}toggle(){this.widget?.toggle()}getState(){return{...this._state}}destroy(){this.initToken++,this.clearRetry(),this.disconnectSdkSocket(),this.widget?.destroy(),this.widget=null,this.setState({isOpen:!1,isLoading:!1,isReady:!1,needsIdentify:!0})}},$=null,An={async init(e){return $=new kn,await $.init(e),$},getInstance(){return $}};exports.ApiClient=l,exports.ChatbotCore=kn,exports.DEFAULT_API_BASE_URL=u,exports.DEFAULT_REQUEST_TIMEOUT_MS=n,exports.EventEmitter=fe,exports.OnedeskProChatbot=An,exports.SDK_CHAT_MAX_ATTACHMENTS=f,exports.SDK_UPLOAD_MAX_BYTES=d,exports.SdkSocket=Ot,exports.SessionManager=Nt,exports.VOICE_MAX_DURATION_SECONDS=Pt,exports.VoiceRecorder=Bt,exports.isChatbotRequestError=c,exports.resolveSdkSocketUrl=Dt;