@onedeskpro/chatbot-core 0.2.0 → 0.2.1

package/dist/index.js

@@ -500,29 +500,29 @@ var Oe = class extends we {
 	}
 };
 if (D.requestsCount = 0, D.requests = {}, typeof document < "u") {
-	if (typeof attachEvent == "function") attachEvent("onunload", O);
+	if (typeof attachEvent == "function") attachEvent("onunload", ke);
 	else if (typeof addEventListener == "function") {
 		let e = "onpagehide" in w ? "pagehide" : "unload";
-		addEventListener(e, O, !1);
+		addEventListener(e, ke, !1);
 	}
 }
-function O() {
+function ke() {
 	for (let e in D.requests) D.requests.hasOwnProperty(e) && D.requests[e].abort();
 }
-var ke = (function() {
-	let e = je({ xdomain: !1 });
+var Ae = (function() {
+	let e = Me({ xdomain: !1 });
 	return e && e.responseType !== null;
-})(), Ae = class extends Oe {
+})(), je = class extends Oe {
 	constructor(e) {
 		super(e);
 		let t = e && e.forceBase64;
-		this.supportsBinary = ke && !t;
+		this.supportsBinary = Ae && !t;
 	}
 	request(e = {}) {
-		return Object.assign(e, { xd: this.xd }, this.opts), new D(je, this.uri(), e);
+		return Object.assign(e, { xd: this.xd }, this.opts), new D(Me, this.uri(), e);
 	}
 };
-function je(e) {
+function Me(e) {
 	let t = e.xdomain;
 	try {
 		if (typeof XMLHttpRequest < "u" && (!t || Ee)) return new XMLHttpRequest();
@@ -533,12 +533,12 @@ function je(e) {
 }
 //#endregion
 //#region ../../node_modules/.pnpm/engine.io-client@6.6.6_supports-color@8.1.1/node_modules/engine.io-client/build/esm/transports/websocket.js
-var Me = typeof navigator < "u" && typeof navigator.product == "string" && navigator.product.toLowerCase() === "reactnative", Ne = class extends E {
+var Ne = typeof navigator < "u" && typeof navigator.product == "string" && navigator.product.toLowerCase() === "reactnative", Pe = class extends E {
 	get name() {
 		return "websocket";
 	}
 	doOpen() {
-		let e = this.uri(), t = this.opts.protocols, n = Me ? {} : me(this.opts, "agent", "perMessageDeflate", "pfx", "key", "passphrase", "cert", "ca", "ciphers", "rejectUnauthorized", "localAddress", "protocolVersion", "origin", "maxPayload", "family", "checkServerIdentity");
+		let e = this.uri(), t = this.opts.protocols, n = Ne ? {} : me(this.opts, "agent", "perMessageDeflate", "pfx", "key", "passphrase", "cert", "ca", "ciphers", "rejectUnauthorized", "localAddress", "protocolVersion", "origin", "maxPayload", "family", "checkServerIdentity");
 		this.opts.extraHeaders && (n.headers = this.opts.extraHeaders);
 		try {
 			this.ws = this.createSocket(e, t, n);
@@ -576,10 +576,10 @@ var Me = typeof navigator < "u" && typeof navigator.product == "string" && navig
 		let e = this.opts.secure ? "wss" : "ws", t = this.query || {};
 		return this.opts.timestampRequests && (t[this.opts.timestampParam] = be()), this.supportsBinary || (t.b64 = 1), this.createUri(e, t);
 	}
-}, k = w.WebSocket || w.MozWebSocket, Pe = {
-	websocket: class extends Ne {
+}, O = w.WebSocket || w.MozWebSocket, Fe = {
+	websocket: class extends Pe {
 		createSocket(e, t, n) {
-			return Me ? new k(e, t, n) : t ? new k(e, t) : new k(e);
+			return Ne ? new O(e, t, n) : t ? new O(e, t) : new O(e);
 		}
 		doWrite(e, t) {
 			this.ws.send(t);
@@ -630,8 +630,8 @@ var Me = typeof navigator < "u" && typeof navigator.product == "string" && navig
 			(e = this._transport) == null || e.close();
 		}
 	},
-	polling: Ae
-}, Fe = /^(?:(?![^:@\/?#]+:[^:@\/]*@)(http|https|ws|wss):\/\/)?((?:(([^:@\/?#]*)(?::([^:@\/?#]*))?)?@)?((?:[a-f0-9]{0,4}:){2,7}[a-f0-9]{0,4}|[^:\/?#]*)(?::(\d*))?)(((\/(?:[^?#](?![^?#\/]*\.[^?#\/.]+(?:[?#]|$)))*\/?)?([^?#\/]*))(?:\?([^#]*))?(?:#(.*))?)/, Ie = [
+	polling: je
+}, Ie = /^(?:(?![^:@\/?#]+:[^:@\/]*@)(http|https|ws|wss):\/\/)?((?:(([^:@\/?#]*)(?::([^:@\/?#]*))?)?@)?((?:[a-f0-9]{0,4}:){2,7}[a-f0-9]{0,4}|[^:\/?#]*)(?::(\d*))?)(((\/(?:[^?#](?![^?#\/]*\.[^?#\/.]+(?:[?#]|$)))*\/?)?([^?#\/]*))(?:\?([^#]*))?(?:#(.*))?)/, Le = [
 	"source",
 	"protocol",
 	"authority",
@@ -647,19 +647,19 @@ var Me = typeof navigator < "u" && typeof navigator.product == "string" && navig
 	"query",
 	"anchor"
 ];
-function A(e) {
+function k(e) {
 	if (e.length > 8e3) throw "URI too long";
 	let t = e, n = e.indexOf("["), r = e.indexOf("]");
 	n != -1 && r != -1 && (e = e.substring(0, n) + e.substring(n, r).replace(/:/g, ";") + e.substring(r, e.length));
-	let i = Fe.exec(e || ""), a = {}, o = 14;
-	for (; o--;) a[Ie[o]] = i[o] || "";
-	return n != -1 && r != -1 && (a.source = t, a.host = a.host.substring(1, a.host.length - 1).replace(/;/g, ":"), a.authority = a.authority.replace("[", "").replace("]", "").replace(/;/g, ":"), a.ipv6uri = !0), a.pathNames = Le(a, a.path), a.queryKey = Re(a, a.query), a;
+	let i = Ie.exec(e || ""), a = {}, o = 14;
+	for (; o--;) a[Le[o]] = i[o] || "";
+	return n != -1 && r != -1 && (a.source = t, a.host = a.host.substring(1, a.host.length - 1).replace(/;/g, ":"), a.authority = a.authority.replace("[", "").replace("]", "").replace(/;/g, ":"), a.ipv6uri = !0), a.pathNames = Re(a, a.path), a.queryKey = ze(a, a.query), a;
 }
-function Le(e, t) {
+function Re(e, t) {
 	let n = t.replace(/\/{2,9}/g, "/").split("/");
 	return (t.slice(0, 1) == "/" || t.length === 0) && n.splice(0, 1), t.slice(-1) == "/" && n.splice(n.length - 1, 1), n;
 }
-function Re(e, t) {
+function ze(e, t) {
 	let n = {};
 	return t.replace(/(?:^|&)([^&=]*)=?([^&]*)/g, function(e, t, r) {
 		t && (n[t] = r);
@@ -667,16 +667,16 @@ function Re(e, t) {
 }
 //#endregion
 //#region ../../node_modules/.pnpm/engine.io-client@6.6.6_supports-color@8.1.1/node_modules/engine.io-client/build/esm/socket.js
-var j = typeof addEventListener == "function" && typeof removeEventListener == "function", M = [];
-j && addEventListener("offline", () => {
-	M.forEach((e) => e());
+var A = typeof addEventListener == "function" && typeof removeEventListener == "function", j = [];
+A && addEventListener("offline", () => {
+	j.forEach((e) => e());
 }, !1);
-var N = class e extends S {
+var M = class e extends S {
 	constructor(e, t) {
 		if (super(), this.binaryType = pe, this.writeBuffer = [], this._prevBufferLen = 0, this._pingInterval = -1, this._pingTimeout = -1, this._maxPayload = -1, this._pingTimeoutTime = Infinity, e && typeof e == "object" && (t = e, e = null), e) {
-			let n = A(e);
+			let n = k(e);
 			t.hostname = n.host, t.secure = n.protocol === "https" || n.protocol === "wss", t.port = n.port, n.query && (t.query = n.query);
-		} else t.host && (t.hostname = A(t.host).host);
+		} else t.host && (t.hostname = k(t.host).host);
 		T(this, t), this.secure = t.secure == null ? typeof location < "u" && location.protocol === "https:" : t.secure, t.hostname && !t.port && (t.port = this.secure ? "443" : "80"), this.hostname = t.hostname || (typeof location < "u" ? location.hostname : "localhost"), this.port = t.port || (typeof location < "u" && location.port ? location.port : this.secure ? "443" : "80"), this.transports = [], this._transportsByName = {}, t.transports.forEach((e) => {
 			let t = e.prototype.name;
 			this.transports.push(t), this._transportsByName[t] = e;
@@ -692,11 +692,11 @@ var N = class e extends S {
 			perMessageDeflate: { threshold: 1024 },
 			transportOptions: {},
 			closeOnBeforeunload: !1
-		}, t), this.opts.path = this.opts.path.replace(/\/$/, "") + (this.opts.addTrailingSlash ? "/" : ""), typeof this.opts.query == "string" && (this.opts.query = Se(this.opts.query)), j && (this.opts.closeOnBeforeunload && (this._beforeunloadEventListener = () => {
+		}, t), this.opts.path = this.opts.path.replace(/\/$/, "") + (this.opts.addTrailingSlash ? "/" : ""), typeof this.opts.query == "string" && (this.opts.query = Se(this.opts.query)), A && (this.opts.closeOnBeforeunload && (this._beforeunloadEventListener = () => {
 			this.transport && (this.transport.removeAllListeners(), this.transport.close());
 		}, addEventListener("beforeunload", this._beforeunloadEventListener, !1)), this.hostname !== "localhost" && (this._offlineEventListener = () => {
 			this._onClose("transport close", { description: "network connection lost" });
-		}, M.push(this._offlineEventListener))), this.opts.withCredentials && (this._cookieJar = void 0), this._open();
+		}, j.push(this._offlineEventListener))), this.opts.withCredentials && (this._cookieJar = void 0), this._open();
 	}
 	createTransport(e) {
 		let t = Object.assign({}, this.opts.query);
@@ -813,16 +813,16 @@ var N = class e extends S {
 	}
 	_onClose(e, t) {
 		if (this.readyState === "opening" || this.readyState === "open" || this.readyState === "closing") {
-			if (this.clearTimeoutFn(this._pingTimeoutTimer), this.transport.removeAllListeners("close"), this.transport.close(), this.transport.removeAllListeners(), j && (this._beforeunloadEventListener && removeEventListener("beforeunload", this._beforeunloadEventListener, !1), this._offlineEventListener)) {
-				let e = M.indexOf(this._offlineEventListener);
-				e !== -1 && M.splice(e, 1);
+			if (this.clearTimeoutFn(this._pingTimeoutTimer), this.transport.removeAllListeners("close"), this.transport.close(), this.transport.removeAllListeners(), A && (this._beforeunloadEventListener && removeEventListener("beforeunload", this._beforeunloadEventListener, !1), this._offlineEventListener)) {
+				let e = j.indexOf(this._offlineEventListener);
+				e !== -1 && j.splice(e, 1);
 			}
 			this.readyState = "closed", this.id = null, this.emitReserved("close", e, t), this.writeBuffer = [], this._prevBufferLen = 0;
 		}
 	}
 };
-N.protocol = 4;
-var ze = class extends N {
+M.protocol = 4;
+var Be = class extends M {
 	constructor() {
 		super(...arguments), this._upgrades = [];
 	}
@@ -831,7 +831,7 @@ var ze = class extends N {
 	}
 	_probe(e) {
 		let t = this.createTransport(e), n = !1;
-		N.priorWebsocketSuccess = !1;
+		M.priorWebsocketSuccess = !1;
 		let r = () => {
 			n || (t.send([{
 				type: "ping",
@@ -840,7 +840,7 @@ var ze = class extends N {
 				if (!n) {
 					if (e.type === "pong" && e.data === "probe") {
 						if (this.upgrading = !0, this.emitReserved("upgrading", t), !t) return;
-						N.priorWebsocketSuccess = t.name === "websocket", this.transport.pause(() => {
+						M.priorWebsocketSuccess = t.name === "websocket", this.transport.pause(() => {
 							n || this.readyState !== "closed" && (l(), this.setTransport(t), t.send([{ type: "upgrade" }]), this.emitReserved("upgrade", t), t = null, this.upgrading = !1, this.flush());
 						});
 					} else {
@@ -881,22 +881,22 @@ var ze = class extends N {
 		for (let n = 0; n < e.length; n++) ~this.transports.indexOf(e[n]) && t.push(e[n]);
 		return t;
 	}
-}, Be = class extends ze {
+}, N = class extends Be {
 	constructor(e, t = {}) {
 		let n = typeof e == "object", r = n ? { ...e } : { ...t };
 		(!r.transports || r.transports && typeof r.transports[0] == "string") && (r.transports = (r.transports || [
 			"polling",
 			"websocket",
 			"webtransport"
-		]).map((e) => Pe[e]).filter((e) => !!e)), super(n ? r : e, r);
+		]).map((e) => Fe[e]).filter((e) => !!e)), super(n ? r : e, r);
 	}
 };
-Be.protocol;
+N.protocol;
 //#endregion
 //#region ../../node_modules/.pnpm/socket.io-client@4.8.4_supports-color@8.1.1/node_modules/socket.io-client/build/esm/url.js
 function Ve(e, t = "", n) {
 	let r = e;
-	n ||= typeof location < "u" && location, e ??= n.protocol + "//" + n.host, typeof e == "string" && (e.charAt(0) === "/" && (e = e.charAt(1) === "/" ? n.protocol + e : n.host + e), /^(https?|wss?):\/\//.test(e) || (e = n === void 0 ? "https://" + e : n.protocol + "//" + e), r = A(e)), r.port || (/^(http|ws)$/.test(r.protocol) ? r.port = "80" : /^(http|ws)s$/.test(r.protocol) && (r.port = "443")), r.path = r.path || "/";
+	n ||= typeof location < "u" && location, e ??= n.protocol + "//" + n.host, typeof e == "string" && (e.charAt(0) === "/" && (e = e.charAt(1) === "/" ? n.protocol + e : n.host + e), /^(https?|wss?):\/\//.test(e) || (e = n === void 0 ? "https://" + e : n.protocol + "//" + e), r = k(e)), r.port || (/^(http|ws)$/.test(r.protocol) ? r.port = "80" : /^(http|ws)s$/.test(r.protocol) && (r.port = "443")), r.path = r.path || "/";
 	let i = r.host.indexOf(":") === -1 ? r.host : "[" + r.host + "]";
 	return r.id = r.protocol + "://" + i + ":" + r.port + t, r.href = r.protocol + "://" + i + (n && n.port === r.port ? "" : ":" + r.port), r;
 }
@@ -967,7 +967,7 @@ var Je = /* @__PURE__ */ t({
 	Decoder: () => Xe,
 	Encoder: () => Ye,
 	PacketType: () => B,
-	isPacketValid: () => tt,
+	isPacketValid: () => nt,
 	protocol: () => 5
 }), z = [
 	"connect",
@@ -1028,7 +1028,7 @@ var Ye = class {
 			let i = t.substring(e, n);
 			if (i != Number(i) || t.charAt(n) !== "-") throw Error("Illegal attachments");
 			let a = Number(i);
-			if (!V(a) || a < 1) throw Error("Illegal attachments");
+			if (!$e(a) || a < 1) throw Error("Illegal attachments");
 			if (a > this.opts.maxAttachments) throw Error("too many attachments");
 			r.attachments = a;
 		}
@@ -1066,9 +1066,9 @@ var Ye = class {
 	}
 	static isPayloadValid(e, t) {
 		switch (e) {
-			case B.CONNECT: return H(t);
+			case B.CONNECT: return V(t);
 			case B.DISCONNECT: return t === void 0;
-			case B.CONNECT_ERROR: return typeof t == "string" || H(t);
+			case B.CONNECT_ERROR: return typeof t == "string" || V(t);
 			case B.EVENT:
 			case B.BINARY_EVENT: return Array.isArray(t) && (typeof t[0] == "number" || typeof t[0] == "string" && z.indexOf(t[0]) === -1);
 			case B.ACK:
@@ -1096,45 +1096,45 @@ var Ye = class {
 function Qe(e) {
 	return typeof e == "string";
 }
-var V = Number.isInteger || function(e) {
+var $e = Number.isInteger || function(e) {
 	return typeof e == "number" && isFinite(e) && Math.floor(e) === e;
 };
-function $e(e) {
-	return e === void 0 || V(e);
+function et(e) {
+	return e === void 0 || $e(e);
 }
-function H(e) {
+function V(e) {
 	return Object.prototype.toString.call(e) === "[object Object]";
 }
-function et(e, t) {
+function tt(e, t) {
 	switch (e) {
-		case B.CONNECT: return t === void 0 || H(t);
+		case B.CONNECT: return t === void 0 || V(t);
 		case B.DISCONNECT: return t === void 0;
 		case B.EVENT: return Array.isArray(t) && (typeof t[0] == "number" || typeof t[0] == "string" && z.indexOf(t[0]) === -1);
 		case B.ACK: return Array.isArray(t);
-		case B.CONNECT_ERROR: return typeof t == "string" || H(t);
+		case B.CONNECT_ERROR: return typeof t == "string" || V(t);
 		default: return !1;
 	}
 }
-function tt(e) {
-	return Qe(e.nsp) && $e(e.id) && et(e.type, e.data);
+function nt(e) {
+	return Qe(e.nsp) && et(e.id) && tt(e.type, e.data);
 }
 //#endregion
 //#region ../../node_modules/.pnpm/socket.io-client@4.8.4_supports-color@8.1.1/node_modules/socket.io-client/build/esm/on.js
-function U(e, t, n) {
+function H(e, t, n) {
 	return e.on(t, n), function() {
 		e.off(t, n);
 	};
 }
 //#endregion
 //#region ../../node_modules/.pnpm/socket.io-client@4.8.4_supports-color@8.1.1/node_modules/socket.io-client/build/esm/socket.js
-var nt = Object.freeze({
+var rt = Object.freeze({
 	connect: 1,
 	connect_error: 1,
 	disconnect: 1,
 	disconnecting: 1,
 	newListener: 1,
 	removeListener: 1
-}), rt = class extends S {
+}), it = class extends S {
 	constructor(e, t, n) {
 		super(), this.connected = !1, this.recovered = !1, this.receiveBuffer = [], this.sendBuffer = [], this._queue = [], this._queueSeq = 0, this.ids = 0, this.acks = {}, this.flags = {}, this.io = e, this.nsp = t, n && n.auth && (this.auth = n.auth), this._opts = Object.assign({}, n), this.io._autoConnect && this.open();
 	}
@@ -1145,10 +1145,10 @@ var nt = Object.freeze({
 		if (this.subs) return;
 		let e = this.io;
 		this.subs = [
-			U(e, "open", this.onopen.bind(this)),
-			U(e, "packet", this.onpacket.bind(this)),
-			U(e, "error", this.onerror.bind(this)),
-			U(e, "close", this.onclose.bind(this))
+			H(e, "open", this.onopen.bind(this)),
+			H(e, "packet", this.onpacket.bind(this)),
+			H(e, "error", this.onerror.bind(this)),
+			H(e, "close", this.onclose.bind(this))
 		];
 	}
 	get active() {
@@ -1164,7 +1164,7 @@ var nt = Object.freeze({
 		return e.unshift("message"), this.emit.apply(this, e), this;
 	}
 	emit(e, ...t) {
-		if (nt.hasOwnProperty(e)) throw Error("\"" + e.toString() + "\" is a reserved event name");
+		if (rt.hasOwnProperty(e)) throw Error("\"" + e.toString() + "\" is a reserved event name");
 		if (t.unshift(e), this._opts.retries && !this.flags.fromQueue && !this.flags.volatile) return this._addToQueue(t), this;
 		let n = {
 			type: B.EVENT,
@@ -1365,30 +1365,30 @@ var nt = Object.freeze({
 };
 //#endregion
 //#region ../../node_modules/.pnpm/socket.io-client@4.8.4_supports-color@8.1.1/node_modules/socket.io-client/build/esm/contrib/backo2.js
-function W(e) {
+function U(e) {
 	e ||= {}, this.ms = e.min || 100, this.max = e.max || 1e4, this.factor = e.factor || 2, this.jitter = e.jitter > 0 && e.jitter <= 1 ? e.jitter : 0, this.attempts = 0;
 }
-W.prototype.duration = function() {
+U.prototype.duration = function() {
 	var e = this.ms * this.factor ** +this.attempts++;
 	if (this.jitter) {
 		var t = Math.random(), n = Math.floor(t * this.jitter * e);
 		e = Math.floor(t * 10) & 1 ? e + n : e - n;
 	}
 	return Math.min(e, this.max) | 0;
-}, W.prototype.reset = function() {
+}, U.prototype.reset = function() {
 	this.attempts = 0;
-}, W.prototype.setMin = function(e) {
+}, U.prototype.setMin = function(e) {
 	this.ms = e;
-}, W.prototype.setMax = function(e) {
+}, U.prototype.setMax = function(e) {
 	this.max = e;
-}, W.prototype.setJitter = function(e) {
+}, U.prototype.setJitter = function(e) {
 	this.jitter = e;
 };
 //#endregion
 //#region ../../node_modules/.pnpm/socket.io-client@4.8.4_supports-color@8.1.1/node_modules/socket.io-client/build/esm/manager.js
-var G = class extends S {
+var W = class extends S {
 	constructor(e, t) {
-		super(), this.nsps = {}, this.subs = [], e && typeof e == "object" && (t = e, e = void 0), t ||= {}, t.path = t.path || "/socket.io", this.opts = t, T(this, t), this.reconnection(t.reconnection !== !1), this.reconnectionAttempts(t.reconnectionAttempts || Infinity), this.reconnectionDelay(t.reconnectionDelay || 1e3), this.reconnectionDelayMax(t.reconnectionDelayMax || 5e3), this.randomizationFactor(t.randomizationFactor ?? .5), this.backoff = new W({
+		super(), this.nsps = {}, this.subs = [], e && typeof e == "object" && (t = e, e = void 0), t ||= {}, t.path = t.path || "/socket.io", this.opts = t, T(this, t), this.reconnection(t.reconnection !== !1), this.reconnectionAttempts(t.reconnectionAttempts || Infinity), this.reconnectionDelay(t.reconnectionDelay || 1e3), this.reconnectionDelayMax(t.reconnectionDelayMax || 5e3), this.randomizationFactor(t.randomizationFactor ?? .5), this.backoff = new U({
 			min: this.reconnectionDelay(),
 			max: this.reconnectionDelayMax(),
 			jitter: this.randomizationFactor()
@@ -1422,14 +1422,14 @@ var G = class extends S {
 	}
 	open(e) {
 		if (~this._readyState.indexOf("open")) return this;
-		this.engine = new Be(this.uri, this.opts);
+		this.engine = new N(this.uri, this.opts);
 		let t = this.engine, n = this;
 		this._readyState = "opening", this.skipReconnect = !1;
-		let r = U(t, "open", function() {
+		let r = H(t, "open", function() {
 			n.onopen(), e && e();
 		}), i = (t) => {
 			this.cleanup(), this._readyState = "closed", this.emitReserved("error", t), e ? e(t) : this.maybeReconnectOnOpen();
-		}, a = U(t, "error", i);
+		}, a = H(t, "error", i);
 		if (!1 !== this._timeout) {
 			let e = this._timeout, n = this.setTimeoutFn(() => {
 				r(), i(/* @__PURE__ */ Error("timeout")), t.close();
@@ -1446,7 +1446,7 @@ var G = class extends S {
 	onopen() {
 		this.cleanup(), this._readyState = "open", this.emitReserved("open");
 		let e = this.engine;
-		this.subs.push(U(e, "ping", this.onping.bind(this)), U(e, "data", this.ondata.bind(this)), U(e, "error", this.onerror.bind(this)), U(e, "close", this.onclose.bind(this)), U(this.decoder, "decoded", this.ondecoded.bind(this)));
+		this.subs.push(H(e, "ping", this.onping.bind(this)), H(e, "data", this.ondata.bind(this)), H(e, "error", this.onerror.bind(this)), H(e, "close", this.onclose.bind(this)), H(this.decoder, "decoded", this.ondecoded.bind(this)));
 	}
 	onping() {
 		this.emitReserved("ping");
@@ -1468,7 +1468,7 @@ var G = class extends S {
 	}
 	socket(e, t) {
 		let n = this.nsps[e];
-		return n ? this._autoConnect && !n.active && n.connect() : (n = new rt(this, e, t), this.nsps[e] = n), n;
+		return n ? this._autoConnect && !n.active && n.connect() : (n = new it(this, e, t), this.nsps[e] = n), n;
 	}
 	_destroy(e) {
 		let t = Object.keys(this.nsps);
@@ -1513,21 +1513,21 @@ var G = class extends S {
 		let e = this.backoff.attempts;
 		this._reconnecting = !1, this.backoff.reset(), this.emitReserved("reconnect", e);
 	}
-}, K = {};
-function q(e, t) {
+}, G = {};
+function K(e, t) {
 	typeof e == "object" && (t = e, e = void 0), t ||= {};
-	let n = Ve(e, t.path || "/socket.io"), r = n.source, i = n.id, a = n.path, o = K[i] && a in K[i].nsps, s = t.forceNew || t["force new connection"] || !1 === t.multiplex || o, c;
-	return s ? c = new G(r, t) : (K[i] || (K[i] = new G(r, t)), c = K[i]), n.query && !t.query && (t.query = n.queryKey), c.socket(n.path, t);
-}
-Object.assign(q, {
-	Manager: G,
-	Socket: rt,
-	io: q,
-	connect: q
+	let n = Ve(e, t.path || "/socket.io"), r = n.source, i = n.id, a = n.path, o = G[i] && a in G[i].nsps, s = t.forceNew || t["force new connection"] || !1 === t.multiplex || o, c;
+	return s ? c = new W(r, t) : (G[i] || (G[i] = new W(r, t)), c = G[i]), n.query && !t.query && (t.query = n.queryKey), c.socket(n.path, t);
+}
+Object.assign(K, {
+	Manager: W,
+	Socket: it,
+	io: K,
+	connect: K
 });
 //#endregion
 //#region src/sdk-socket.ts
-function it(e) {
+function at(e) {
 	let t = e.replace(/\/$/, "");
 	try {
 		return `${new URL(t).origin}/sdk`;
@@ -1535,7 +1535,7 @@ function it(e) {
 		return `${t}/sdk`;
 	}
 }
-var at = class {
+var ot = class {
 	constructor() {
 		this.socket = null;
 	}
@@ -1544,8 +1544,8 @@ var at = class {
 	}
 	connect(e) {
 		this.disconnect();
-		let t = it(e.baseUrl);
-		this.socket = q(t, {
+		let t = at(e.baseUrl);
+		this.socket = K(t, {
 			auth: {
 				apiKey: e.apiKey,
 				visitorToken: e.visitorToken
@@ -1568,41 +1568,41 @@ var at = class {
 	disconnect() {
 		this.socket &&= (this.socket.removeAllListeners(), this.socket.disconnect(), null);
 	}
-}, J = "onedeskpro_visitor_token";
-function ot(e) {
+}, q = "onedeskpro_visitor_token";
+function st(e) {
 	try {
 		return typeof window < "u" ? window.localStorage.getItem(e) : null;
 	} catch {
 		return null;
 	}
 }
-function st(e, t) {
+function ct(e, t) {
 	try {
 		typeof window < "u" && window.localStorage.setItem(e, t);
 	} catch {}
 }
-function ct(e) {
+function lt(e) {
 	try {
 		typeof window < "u" && window.localStorage.removeItem(e);
 	} catch {}
 }
-var lt = class {
+var ut = class {
 	constructor() {
-		this.token = null, this.storageKey = J;
+		this.token = null, this.storageKey = q;
 	}
 	setScope(e) {
-		this.storageKey = e?.trim() ? `${J}:${e.trim()}` : J, this.token = ot(this.storageKey);
+		this.storageKey = e?.trim() ? `${q}:${e.trim()}` : q, this.token = st(this.storageKey);
 	}
 	get() {
-		return this.token ?? ot(this.storageKey);
+		return this.token ?? st(this.storageKey);
 	}
 	set(e) {
-		this.token = e, st(this.storageKey, e);
+		this.token = e, ct(this.storageKey, e);
 	}
 	clear() {
-		this.token = null, ct(this.storageKey);
+		this.token = null, lt(this.storageKey);
 	}
-}, Y = [
+}, J = [
 	{
 		iso: "BD",
 		name: "Bangladesh",
@@ -1969,8 +1969,8 @@ var lt = class {
 		dial: "977",
 		flag: "🇳🇵"
 	}
-], ut = Y.find((e) => e.iso === "BD") ?? Y[0];
-function dt(e, t) {
+], dt = J.find((e) => e.iso === "BD") ?? J[0];
+function ft(e, t) {
 	let n = t.trim();
 	if (n.startsWith("+")) {
 		let e = n.replace(/\D/g, "");
@@ -1981,7 +1981,7 @@ function dt(e, t) {
 }
 //#endregion
 //#region src/widget/styles.ts
-function ft(e, t) {
+function pt(e, t) {
 	let n = `
     --ttcb-bg: #ffffff;
     --ttcb-bg-secondary: #f3f4f6;
@@ -2194,21 +2194,6 @@ function ft(e, t) {
     }
     @keyframes ttcb-spin { to { transform: rotate(360deg); } }
 
-    .ttcb-blocked {
-      display: flex; flex-direction: column; align-items: center;
-      justify-content: center; text-align: center;
-      padding: 32px 20px; flex: 1;
-    }
-    .ttcb-blocked-icon {
-      width: 44px; height: 44px; border-radius: 50%;
-      background: var(--ttcb-bg-secondary);
-      display: flex; align-items: center; justify-content: center;
-      margin-bottom: 14px;
-    }
-    .ttcb-blocked-icon svg { width: 20px; height: 20px; fill: var(--ttcb-text-muted); }
-    .ttcb-blocked-title { font-size: 14px; font-weight: 600; color: var(--ttcb-text); margin-bottom: 8px; }
-    .ttcb-blocked-desc { font-size: 12px; color: var(--ttcb-text-muted); line-height: 1.5; max-width: 220px; }
-
     .ttcb-msg { display: flex; gap: 8px; max-width: 100%; }
     .ttcb-msg.human { flex-direction: row-reverse; }
     .ttcb-msg-body { display: flex; flex-direction: column; gap: 3px; max-width: 78%; }
@@ -2492,18 +2477,18 @@ function ft(e, t) {
 }
 //#endregion
 //#region src/widget/render.ts
-function X(e) {
+function Y(e) {
 	return e.replace(/&/g, "&amp;").replace(/</g, "&lt;").replace(/>/g, "&gt;").replace(/"/g, "&quot;");
 }
-function pt(e) {
+function mt(e) {
 	let t = [], n = e.replace(/```[\w]*\n?([\s\S]*?)```/g, (e, n) => {
 		let r = t.length;
-		return t.push(`<pre><code>${X(n.trim())}</code></pre>`), `\x04${r}\x05`;
+		return t.push(`<pre><code>${Y(n.trim())}</code></pre>`), `\x04${r}\x05`;
 	});
 	n = n.replace(/`([^`\n]+)`/g, (e, n) => {
 		let r = t.length;
-		return t.push(`<code>${X(n)}</code>`), `\x02${r}\x03`;
-	}), n = X(n);
+		return t.push(`<code>${Y(n)}</code>`), `\x02${r}\x03`;
+	}), n = Y(n);
 	let r = n.split("\n"), i = [], a = "", o = () => {
 		a &&= (i.push(`</${a}>`), "");
 	};
@@ -2520,95 +2505,92 @@ function pt(e) {
 		}).join("") : "";
 	}).filter(Boolean).join(""), n = n.replace(/\x04(\d+)\x05/g, (e, n) => t[+n] ?? "").replace(/\x02(\d+)\x03/g, (e, n) => t[+n] ?? ""), n;
 }
-function mt() {
-	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M19.43 12.98c.04-.32.07-.64.07-.98s-.03-.66-.07-.98l2.11-1.65c.19-.15.24-.42.12-.64l-2-3.46c-.12-.22-.39-.3-.61-.22l-2.49 1c-.52-.4-1.08-.73-1.69-.98l-.38-2.65C14.46 2.18 14.25 2 14 2h-4c-.25 0-.46.18-.49.42l-.38 2.65c-.61.25-1.17.59-1.69.98l-2.49-1c-.23-.09-.49 0-.61.22l-2 3.46c-.13.22-.07.49.12.64l2.11 1.65c-.04.32-.07.65-.07.98s.03.66.07.98l-2.11 1.65c-.19.15-.24.42-.12.64l2 3.46c.12.22.39.3.61.22l2.49-1c.52.4 1.08.73 1.69.98l.38 2.65c.03.24.24.42.49.42h4c.25 0 .46-.18.49-.42l.38-2.65c.61-.25 1.17-.59 1.69-.98l2.49 1c.23.09.49 0 .61-.22l2-3.46c.12-.22.07-.49-.12-.64l-2.11-1.65zM12 15.5c-1.93 0-3.5-1.57-3.5-3.5s1.57-3.5 3.5-3.5 3.5 1.57 3.5 3.5-1.57 3.5-3.5 3.5z\"/>\n  </svg>";
-}
 function ht() {
-	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z\"/>\n  </svg>";
-}
-function gt() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"/>\n    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"14\"/>\n    <line x1=\"9\" y1=\"11\" x2=\"15\" y2=\"11\"/>\n  </svg>";
 }
-function _t() {
+function gt() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M20 2H4C2.9 2 2 2.9 2 4v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2z\"/>\n  </svg>";
 }
-function vt() {
+function _t() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z\"/>\n  </svg>";
 }
-function yt() {
+function vt() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M2.01 21L23 12 2.01 3 2 10l15 2-15 2z\"/>\n  </svg>";
 }
-function Z() {
+function X() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M20 9V7c0-1.1-.9-2-2-2h-3c0-1.66-1.34-3-3-3S9 3.34 9 5H6c-1.1 0-2 .9-2 2v2c-1.66 0-3 1.34-3 3s1.34 3 3 3v4c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2v-4c1.66 0 3-1.34 3-3s-1.34-3-3-3zm-2 10H6V7h12v12zm-9-6c-.83 0-1.5-.67-1.5-1.5S8.17 10 9 10s1.5.67 1.5 1.5S9.83 13 9 13zm6 0c-.83 0-1.5-.67-1.5-1.5S14.17 10 15 10s1.5.67 1.5 1.5S15.83 13 15 13z\"/>\n  </svg>";
 }
-function bt() {
+function yt() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M12 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm0 2c-2.67 0-8 1.34-8 4v2h16v-2c0-2.66-5.33-4-8-4z\"/>\n  </svg>";
 }
-function xt() {
+function bt() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2\"/>\n    <circle cx=\"12\" cy=\"7\" r=\"4\"/>\n  </svg>";
 }
-function St() {
+function xt() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"/>\n    <polyline points=\"22,6 12,13 2,6\"/>\n  </svg>";
 }
-function Ct() {
+function St() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <polyline points=\"6 9 12 15 18 9\"/>\n  </svg>";
 }
-function wt() {
+function Ct() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"/>\n    <polyline points=\"12 5 19 12 12 19\"/>\n  </svg>";
 }
-function Tt() {
+function wt() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"/>\n    <polyline points=\"9 12 11 14 15 10\"/>\n  </svg>";
 }
-function Et() {
+function Tt() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <circle cx=\"12\" cy=\"12\" r=\"10\" fill=\"currentColor\"/>\n    <path d=\"M9 12l2 2 4-4\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"/>\n  </svg>";
 }
-function Dt() {
+function Et() {
 	return "<svg viewBox=\"0 0 24 24\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path fill=\"#F59E0B\" d=\"M8 2.5l1.1 2.2 2.4.3-1.7 1.7.4 2.4L8 8l-2.2 1.1.4-2.4L4.5 5l2.4-.3L8 2.5z\"/>\n    <path fill=\"#F59E0B\" d=\"M16 3.5l.8 1.6 1.8.2-1.3 1.3.3 1.8L16 7.5l-1.6.9.3-1.8-1.3-1.3 1.8-.2L16 3.5z\"/>\n    <path fill=\"#FBBF24\" d=\"M12 11.5l1 2 2.2.3-1.6 1.6.4 2.2-2-1.1-2 1.1.4-2.2-1.6-1.6 2.2-.3 1-2z\"/>\n  </svg>";
 }
-function Ot() {
+function Dt() {
 	return "<svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http://www.w3.org/2000/svg\">\n    <path d=\"M17 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"/>\n    <circle cx=\"9\" cy=\"7\" r=\"4\"/>\n    <path d=\"M23 21v-2a4 4 0 0 0-3-3.87\"/>\n    <path d=\"M16 3.13a4 4 0 0 1 0 7.75\"/>\n  </svg>";
 }
-function kt(e, t) {
+function Ot(e, t) {
 	let n = document.createElement("div");
 	n.className = `ttcb-msg ${t}`;
 	let r = document.createElement("div");
-	r.className = "ttcb-msg-avatar", r.innerHTML = t === "human" ? bt() : t === "agent" ? xt() : Z();
+	r.className = "ttcb-msg-avatar", r.innerHTML = t === "human" ? yt() : t === "agent" ? bt() : X();
 	let i = document.createElement("div");
 	if (i.className = "ttcb-msg-body", t === "agent") {
 		let e = document.createElement("span");
 		e.className = "ttcb-msg-label", e.textContent = "Agent", i.appendChild(e);
 	}
 	let a = document.createElement("div");
-	return a.className = "ttcb-bubble", t === "human" ? a.textContent = e : a.innerHTML = pt(e), i.appendChild(a), n.appendChild(r), n.appendChild(i), n;
+	return a.className = "ttcb-bubble", t === "human" ? a.textContent = e : a.innerHTML = mt(e), i.appendChild(a), n.appendChild(r), n.appendChild(i), n;
 }
-function At() {
+function kt() {
 	let e = document.createElement("div");
 	e.className = "ttcb-msg ai", e.id = "ttcb-typing";
 	let t = document.createElement("div");
-	t.className = "ttcb-msg-avatar", t.innerHTML = Z();
+	t.className = "ttcb-msg-avatar", t.innerHTML = X();
 	let n = document.createElement("div");
 	return n.className = "ttcb-typing", n.innerHTML = "<span></span><span></span><span></span>", e.appendChild(t), e.appendChild(n), e;
 }
 //#endregion
 //#region src/widget/widget.ts
-var jt = class {
+var At = class {
 	constructor(e, t) {
-		this.selectedCountry = ut, this.countryOpen = !1, this.isOpen = !1, this.destroyed = !1, this.position = e.position ?? "bottom-right", this.callbacks = t, this.mount(e);
+		this.selectedCountry = dt, this.countryOpen = !1, this.isOpen = !1, this.destroyed = !1, this.position = e.position ?? "bottom-right", this.callbacks = t, this.autoOpen = e.autoOpen === !0, this.mount(e);
 	}
 	mount(e) {
-		this.host = document.createElement("div"), this.host.id = "onedeskpro-chatbot-host", this.shadow = this.host.attachShadow({ mode: "closed" });
+		this.host = document.createElement("div"), this.host.id = "onedeskpro-chatbot-host", this.host.style.display = "none", this.shadow = this.host.attachShadow({ mode: "closed" });
 		let t = document.createElement("style");
-		t.textContent = ft(e.primaryColor ?? "#2563EB", e.theme ?? "auto"), this.shadow.appendChild(t);
+		t.textContent = pt(e.primaryColor ?? "#2563EB", e.theme ?? "auto"), this.shadow.appendChild(t);
 		let n = document.createElement("button");
-		n.className = `ttcb-fab ${this.position}`, n.setAttribute("aria-label", "Open chat"), n.innerHTML = _t(), n.addEventListener("click", () => this.toggle()), this.shadow.appendChild(n), this.panel = document.createElement("div"), this.panel.className = `ttcb-panel ${this.position} hidden ttcb-mode-compact`, this.panel.setAttribute("role", "dialog"), this.panel.setAttribute("aria-modal", "true"), this.panel.setAttribute("aria-label", e.chatbotName ?? "AI Assistant"), this.panel.appendChild(this.buildHeader(e)), this.identifyContainer = document.createElement("div"), this.identifyContainer.className = "ttcb-identify", this.buildIdentifyForm(this.identifyContainer), this.panel.appendChild(this.identifyContainer), this.messagesContainer = document.createElement("div"), this.messagesContainer.className = "ttcb-messages", this.messagesContainer.setAttribute("aria-live", "polite"), this.messagesContainer.setAttribute("aria-label", "Chat messages"), this.panel.appendChild(this.messagesContainer), this.modeBanner = document.createElement("div"), this.modeBanner.className = "ttcb-mode-banner", this.modeBanner.setAttribute("role", "status"), this.panel.appendChild(this.modeBanner), this.footer = document.createElement("div"), this.footer.className = "ttcb-footer";
+		n.className = `ttcb-fab ${this.position}`, n.setAttribute("aria-label", "Open chat"), n.innerHTML = gt(), n.addEventListener("click", () => this.toggle()), this.shadow.appendChild(n), this.panel = document.createElement("div"), this.panel.className = `ttcb-panel ${this.position} hidden ttcb-mode-compact`, this.panel.setAttribute("role", "dialog"), this.panel.setAttribute("aria-modal", "true"), this.panel.setAttribute("aria-label", e.chatbotName ?? "AI Assistant"), this.panel.appendChild(this.buildHeader(e)), this.identifyContainer = document.createElement("div"), this.identifyContainer.className = "ttcb-identify", this.buildIdentifyForm(this.identifyContainer), this.panel.appendChild(this.identifyContainer), this.messagesContainer = document.createElement("div"), this.messagesContainer.className = "ttcb-messages", this.messagesContainer.setAttribute("aria-live", "polite"), this.messagesContainer.setAttribute("aria-label", "Chat messages"), this.panel.appendChild(this.messagesContainer), this.modeBanner = document.createElement("div"), this.modeBanner.className = "ttcb-mode-banner", this.modeBanner.setAttribute("role", "status"), this.panel.appendChild(this.modeBanner), this.footer = document.createElement("div"), this.footer.className = "ttcb-footer";
 		let r = document.createElement("form");
 		r.className = "ttcb-form", r.addEventListener("submit", (e) => {
 			e.preventDefault(), this.handleSend();
-		}), this.input = document.createElement("input"), this.input.type = "text", this.input.className = "ttcb-input", this.input.placeholder = e.placeholder ?? "Type your message…", this.input.setAttribute("aria-label", "Message input"), this.input.setAttribute("autocomplete", "off"), this.sendBtn = document.createElement("button"), this.sendBtn.type = "submit", this.sendBtn.className = "ttcb-send-btn", this.sendBtn.innerHTML = yt(), this.sendBtn.setAttribute("aria-label", "Send message"), r.appendChild(this.input), r.appendChild(this.sendBtn), this.footer.appendChild(r), this.panel.appendChild(this.footer), this.shadow.appendChild(this.panel), this.shadow.addEventListener("click", (e) => {
+		}), this.input = document.createElement("input"), this.input.type = "text", this.input.className = "ttcb-input", this.input.placeholder = e.placeholder ?? "Type your message…", this.input.setAttribute("aria-label", "Message input"), this.input.setAttribute("autocomplete", "off"), this.sendBtn = document.createElement("button"), this.sendBtn.type = "submit", this.sendBtn.className = "ttcb-send-btn", this.sendBtn.innerHTML = vt(), this.sendBtn.setAttribute("aria-label", "Send message"), r.appendChild(this.input), r.appendChild(this.sendBtn), this.footer.appendChild(r), this.panel.appendChild(this.footer), this.shadow.appendChild(this.panel), this.shadow.addEventListener("click", (e) => {
 			if (!this.countryOpen) return;
 			let t = e.target;
 			t && (this.dialBtn.contains(t) || this.countryPopover.contains(t)) || this.closeCountryPopover();
-		}), this.attachToDocument(), this.showInitialLoading(), e.autoOpen && this.open();
+		}), this.attachToDocument(), this.showInitialLoading();
+	}
+	reveal() {
+		this.host.style.removeProperty("display"), this.autoOpen && !this.isOpen && this.open();
 	}
 	buildHeader(e) {
 		let t = document.createElement("div");
@@ -2616,13 +2598,13 @@ var jt = class {
 		let n = document.createElement("div");
 		n.className = "ttcb-avatar-wrap";
 		let r = document.createElement("div");
-		r.className = "ttcb-avatar", r.innerHTML = Z(), n.appendChild(r);
+		r.className = "ttcb-avatar", r.innerHTML = X(), n.appendChild(r);
 		let i = document.createElement("div");
 		i.className = "ttcb-header-main";
 		let a = document.createElement("div");
 		a.className = "ttcb-header-title-row", this.headerTitle = document.createElement("span"), this.headerTitle.className = "ttcb-header-title", this.headerTitle.textContent = e.chatbotName ?? "AI Assistant";
 		let o = document.createElement("span");
-		o.className = "ttcb-verified", o.setAttribute("aria-label", "Verified"), o.innerHTML = Et(), a.appendChild(this.headerTitle), a.appendChild(o);
+		o.className = "ttcb-verified", o.setAttribute("aria-label", "Verified"), o.innerHTML = Tt(), a.appendChild(this.headerTitle), a.appendChild(o);
 		let s = document.createElement("div");
 		s.className = "ttcb-header-meta";
 		let c = document.createElement("span");
@@ -2630,11 +2612,11 @@ var jt = class {
 		let l = document.createElement("span");
 		l.className = "ttcb-meta-sep", l.setAttribute("aria-hidden", "true");
 		let u = document.createElement("span");
-		u.className = "ttcb-meta-replies", u.innerHTML = `${Dt()}<span>Replies instantly</span>`, s.appendChild(c), s.appendChild(l), s.appendChild(u), i.appendChild(a), i.appendChild(s);
+		u.className = "ttcb-meta-replies", u.innerHTML = `${Et()}<span>Replies instantly</span>`, s.appendChild(c), s.appendChild(l), s.appendChild(u), i.appendChild(a), i.appendChild(s);
 		let d = document.createElement("div");
-		d.className = "ttcb-header-actions", this.requestHumanBtn = document.createElement("button"), this.requestHumanBtn.type = "button", this.requestHumanBtn.className = "ttcb-request-human-btn hidden", this.requestHumanBtn.id = "ttcb-request-human-btn", this.requestHumanBtn.setAttribute("aria-label", "Request human agent"), this.requestHumanBtn.title = "Request human agent", this.requestHumanBtn.innerHTML = Ot(), this.requestHumanBtn.addEventListener("click", () => this.callbacks.onRequestHuman()), this.newSessionBtn = document.createElement("button"), this.newSessionBtn.className = "ttcb-new-session-btn hidden", this.newSessionBtn.setAttribute("aria-label", "New conversation"), this.newSessionBtn.title = "New conversation", this.newSessionBtn.innerHTML = gt(), this.newSessionBtn.addEventListener("click", () => this.callbacks.onReset());
+		d.className = "ttcb-header-actions", this.requestHumanBtn = document.createElement("button"), this.requestHumanBtn.type = "button", this.requestHumanBtn.className = "ttcb-request-human-btn hidden", this.requestHumanBtn.id = "ttcb-request-human-btn", this.requestHumanBtn.setAttribute("aria-label", "Request human agent"), this.requestHumanBtn.title = "Request human agent", this.requestHumanBtn.innerHTML = Dt(), this.requestHumanBtn.addEventListener("click", () => this.callbacks.onRequestHuman()), this.newSessionBtn = document.createElement("button"), this.newSessionBtn.className = "ttcb-new-session-btn hidden", this.newSessionBtn.setAttribute("aria-label", "New conversation"), this.newSessionBtn.title = "New conversation", this.newSessionBtn.innerHTML = ht(), this.newSessionBtn.addEventListener("click", () => this.callbacks.onReset());
 		let f = document.createElement("button");
-		return f.className = "ttcb-close-btn", f.setAttribute("aria-label", "Close chat"), f.innerHTML = vt(), f.addEventListener("click", () => this.close()), d.appendChild(this.requestHumanBtn), d.appendChild(this.newSessionBtn), d.appendChild(f), t.appendChild(n), t.appendChild(i), t.appendChild(d), t;
+		return f.className = "ttcb-close-btn", f.setAttribute("aria-label", "Close chat"), f.innerHTML = _t(), f.addEventListener("click", () => this.close()), d.appendChild(this.requestHumanBtn), d.appendChild(this.newSessionBtn), d.appendChild(f), t.appendChild(n), t.appendChild(i), t.appendChild(d), t;
 	}
 	setPanelMode(e) {
 		this.panel.classList.remove("ttcb-mode-form", "ttcb-mode-chat", "ttcb-mode-compact"), this.panel.classList.add(`ttcb-mode-${e}`), e !== "chat" && (this.requestHumanBtn.classList.add("hidden"), this.newSessionBtn.classList.add("hidden"), this.hideModeBanner());
@@ -2651,7 +2633,7 @@ var jt = class {
 			placeholder: "Your name",
 			type: "text",
 			autocomplete: "name",
-			icon: xt()
+			icon: bt()
 		}), this.createPhoneField(t), this.emailInput = this.createIconField(t, {
 			id: "email",
 			label: "Email (optional)",
@@ -2660,10 +2642,10 @@ var jt = class {
 			placeholder: "Email (optional)",
 			type: "email",
 			autocomplete: "email",
-			icon: St()
-		}), this.identifyError = document.createElement("p"), this.identifyError.className = "ttcb-identify-error", t.appendChild(this.identifyError), this.identifySubmit = document.createElement("button"), this.identifySubmit.type = "submit", this.identifySubmit.className = "ttcb-identify-submit", this.identifySubmit.innerHTML = `<span>Start Chatting</span>${wt()}`, t.appendChild(this.identifySubmit), e.appendChild(t);
+			icon: xt()
+		}), this.identifyError = document.createElement("p"), this.identifyError.className = "ttcb-identify-error", t.appendChild(this.identifyError), this.identifySubmit = document.createElement("button"), this.identifySubmit.type = "submit", this.identifySubmit.className = "ttcb-identify-submit", this.identifySubmit.innerHTML = `<span>Start Chatting</span>${Ct()}`, t.appendChild(this.identifySubmit), e.appendChild(t);
 		let n = document.createElement("div");
-		n.className = "ttcb-trust", n.innerHTML = `${Tt()}<span>Encrypted connection • No spam, ever</span>`, e.appendChild(n);
+		n.className = "ttcb-trust", n.innerHTML = `${wt()}<span>Encrypted connection • No spam, ever</span>`, e.appendChild(n);
 	}
 	createIconField(e, t) {
 		let n = document.createElement("div");
@@ -2693,7 +2675,7 @@ var jt = class {
 		let a = document.createElement("div");
 		a.className = "ttcb-phone-row", a.id = "ttcb-phone-row", this.dialBtn = document.createElement("button"), this.dialBtn.type = "button", this.dialBtn.className = "ttcb-dial-btn", this.dialBtn.setAttribute("aria-label", "Select country code"), this.dialBtn.setAttribute("aria-haspopup", "listbox"), this.dialBtn.setAttribute("aria-expanded", "false"), this.dialFlag = document.createElement("span"), this.dialFlag.className = "ttcb-dial-flag", this.dialCode = document.createElement("span"), this.dialCode.className = "ttcb-dial-code", this.syncDialButton(), this.dialBtn.appendChild(this.dialFlag), this.dialBtn.appendChild(this.dialCode);
 		let o = document.createElement("span");
-		o.setAttribute("aria-hidden", "true"), o.innerHTML = Ct(), this.dialBtn.appendChild(o), this.dialBtn.addEventListener("click", (e) => {
+		o.setAttribute("aria-hidden", "true"), o.innerHTML = St(), this.dialBtn.appendChild(o), this.dialBtn.addEventListener("click", (e) => {
 			e.preventDefault(), e.stopPropagation(), this.toggleCountryPopover();
 		}), this.phoneInput = document.createElement("input"), this.phoneInput.id = "ttcb-tel", this.phoneInput.name = "tel", this.phoneInput.type = "tel", this.phoneInput.className = "ttcb-phone-national", this.phoneInput.placeholder = "1712-345678", this.phoneInput.required = !0, this.phoneInput.autocomplete = "tel-national", this.phoneInput.setAttribute("inputmode", "tel"), a.appendChild(this.dialBtn), a.appendChild(this.phoneInput), this.countryPopover = document.createElement("div"), this.countryPopover.className = "ttcb-country-popover", this.countryPopover.setAttribute("role", "listbox"), this.countrySearch = document.createElement("input"), this.countrySearch.type = "search", this.countrySearch.className = "ttcb-country-search", this.countrySearch.placeholder = "Search country…", this.countrySearch.setAttribute("aria-label", "Search countries"), this.countrySearch.addEventListener("input", () => this.renderCountryList()), this.countryList = document.createElement("div"), this.countryList.className = "ttcb-country-list", this.countryPopover.appendChild(this.countrySearch), this.countryPopover.appendChild(this.countryList), this.renderCountryList(), t.appendChild(n), t.appendChild(a), t.appendChild(this.countryPopover), e.appendChild(t);
 	}
@@ -2710,7 +2692,7 @@ var jt = class {
 		this.countryOpen = !1, this.countryPopover.classList.remove("open"), this.dialBtn.setAttribute("aria-expanded", "false");
 	}
 	renderCountryList() {
-		let e = this.countrySearch.value.trim().toLowerCase(), t = Y.filter((t) => !e || t.name.toLowerCase().includes(e) || t.dial.includes(e) || t.iso.toLowerCase().includes(e) || `+${t.dial}`.includes(e));
+		let e = this.countrySearch.value.trim().toLowerCase(), t = J.filter((t) => !e || t.name.toLowerCase().includes(e) || t.dial.includes(e) || t.iso.toLowerCase().includes(e) || `+${t.dial}`.includes(e));
 		this.countryList.innerHTML = "";
 		for (let e of t) {
 			let t = document.createElement("button");
@@ -2742,7 +2724,7 @@ var jt = class {
 		let t = document.createElement("div");
 		t.className = "ttcb-empty", t.id = "ttcb-empty";
 		let n = document.createElement("div");
-		n.className = "ttcb-empty-icon", n.innerHTML = Z();
+		n.className = "ttcb-empty-icon", n.innerHTML = X();
 		let r = document.createElement("p"), i = document.createElement("strong");
 		i.textContent = e, r.appendChild(document.createTextNode("Welcome to ")), r.appendChild(i);
 		let a = document.createElement("p");
@@ -2757,7 +2739,7 @@ var jt = class {
 		e && !this.sendBtn.disabled && (this.input.value = "", this.callbacks.onSend(e), this.input.focus());
 	}
 	handleIdentifySubmit() {
-		let e = this.nameInput.value.trim(), t = dt(this.selectedCountry.dial, this.phoneInput.value), n = this.emailInput.value.trim();
+		let e = this.nameInput.value.trim(), t = ft(this.selectedCountry.dial, this.phoneInput.value), n = this.emailInput.value.trim();
 		!e || !t ? this.showIdentifyError("Name and phone are required.") : (this.showIdentifyError(""), this.callbacks.onIdentify({
 			name: e,
 			phone: t,
@@ -2766,20 +2748,20 @@ var jt = class {
 	}
 	appendMessage(e) {
 		this.removeEmptyState();
-		let t = "message" in e ? e.message : e, n = kt(t.content, t.type);
+		let t = "message" in e ? e.message : e, n = Ot(t.content, t.type);
 		this.messagesContainer.appendChild(n), this.scrollToBottom();
 	}
 	setMessages(e) {
 		if (this.messagesContainer.innerHTML = "", e.length !== 0) {
 			for (let t of e) {
-				let e = kt(t.message.content, t.message.type);
+				let e = Ot(t.message.content, t.message.type);
 				this.messagesContainer.appendChild(e);
 			}
 			this.scrollToBottom();
 		}
 	}
 	setLoading(e) {
-		if (this.sendBtn.disabled = e || this.input.disabled, e) this.shadow.getElementById("ttcb-typing") || (this.messagesContainer.appendChild(At()), this.scrollToBottom()), this.input.focus();
+		if (this.sendBtn.disabled = e || this.input.disabled, e) this.shadow.getElementById("ttcb-typing") || (this.messagesContainer.appendChild(kt()), this.scrollToBottom()), this.input.focus();
 		else {
 			let e = this.shadow.getElementById("ttcb-typing");
 			e && e.remove(), this.input.disabled || this.input.focus();
@@ -2788,7 +2770,7 @@ var jt = class {
 	setIdentifyLoading(e) {
 		this.identifySubmit.disabled = e, this.nameInput.disabled = e, this.phoneInput.disabled = e, this.emailInput.disabled = e, this.dialBtn.disabled = e, this.shadow.getElementById("ttcb-phone-row")?.classList.toggle("disabled", e);
 		for (let t of this.identifyContainer.querySelectorAll(".ttcb-input-wrap")) t.classList.toggle("disabled", e);
-		this.identifySubmit.innerHTML = e ? "<span>Starting…</span>" : `<span>Start Chatting</span>${wt()}`, e && this.closeCountryPopover();
+		this.identifySubmit.innerHTML = e ? "<span>Starting…</span>" : `<span>Start Chatting</span>${Ct()}`, e && this.closeCountryPopover();
 	}
 	showIdentifyError(e) {
 		this.identifyError.textContent = e;
@@ -2811,17 +2793,6 @@ var jt = class {
 			content: e.welcomeMessage
 		}) : this.showEmptyState(e.chatbotName ?? "AI Assistant"), this.setMode("ai");
 	}
-	showBlocked(e, t) {
-		this.setPanelMode("compact"), this.closeCountryPopover(), this.identifyContainer.classList.remove("visible"), this.messagesContainer.classList.remove("hidden"), this.footer.classList.add("hidden"), this.messagesContainer.innerHTML = "";
-		let n = document.createElement("div");
-		n.className = "ttcb-blocked";
-		let r = document.createElement("div");
-		r.className = "ttcb-blocked-icon";
-		let i = document.createElement("p");
-		i.className = "ttcb-blocked-title";
-		let a = document.createElement("p");
-		a.className = "ttcb-blocked-desc", e === "no-prompt" ? (r.innerHTML = ht(), i.textContent = "Business Context Required", a.textContent = t ?? "Add a system prompt for this agent in the admin panel.") : e === "no-agent" ? (r.innerHTML = mt(), i.textContent = "Channel Not Connected", a.textContent = t ?? "Connect this Website channel under AI Agents → Connected Channels.") : e === "no-directories" || e === "no-collections" ? (r.innerHTML = ht(), i.textContent = "Knowledge Base Required", a.textContent = t ?? "Assign at least one knowledge-base collection to this agent in the admin panel.") : (r.innerHTML = mt(), i.textContent = "Chatbot Settings Required", a.textContent = t ?? "The chatbot has not been configured yet. Please set it up in the admin panel."), n.appendChild(r), n.appendChild(i), n.appendChild(a), this.messagesContainer.appendChild(n);
-	}
 	clearMessages(e) {
 		this.messagesContainer.innerHTML = "", this.showEmptyState(e);
 	}
@@ -2841,7 +2812,7 @@ var jt = class {
 	scrollToBottom() {
 		this.messagesContainer.scrollTop = this.messagesContainer.scrollHeight;
 	}
-}, Mt = {
+}, jt = {
 	apiBaseUrl: o,
 	chatbotName: "AI Assistant",
 	primaryColor: "#2563EB",
@@ -2853,11 +2824,23 @@ var jt = class {
 	sessionId: "",
 	requestTimeoutMs: n
 };
-function Nt(e) {
+function Mt(e) {
 	return Object.fromEntries(Object.entries(e).filter(([, e]) => e !== void 0));
 }
-var Pt = 0, Q = () => Date.now() * 1e3 + Pt++ % 1e3;
+var Nt = [
+	5e3,
+	15e3,
+	3e4,
+	6e4
+];
+function Pt(e) {
+	return i(e) ? e.status === 0 || e.status >= 500 || e.apiError.code === "BAD_RESPONSE" : !1;
+}
 function Ft(e) {
+	return i(e) ? e.apiError.message : e instanceof Error ? e.message : "Failed to load chatbot config.";
+}
+var It = 0, Z = () => Date.now() * 1e3 + It++ % 1e3;
+function Lt(e) {
 	if (!e || typeof e != "object") return null;
 	let t = e;
 	if (typeof t.textMessage == "string" && t.textMessage.trim()) return t.textMessage.trim();
@@ -2869,7 +2852,7 @@ function Ft(e) {
 	}
 	return null;
 }
-function It(e) {
+function Rt(e) {
 	if (!e || typeof e != "object") return null;
 	let t = e;
 	if (typeof t.id == "string" && t.id) return t.id;
@@ -2879,9 +2862,9 @@ function It(e) {
 	}
 	return null;
 }
-var Lt = class {
+var Q = class {
 	constructor() {
-		this.emitter = new s(), this.visitorTokens = new lt(), this.widget = null, this.sdkSocket = null, this.callerSetName = !1, this.hasActiveTicket = !1, this.lastPushId = null, this.initToken = 0, this._state = {
+		this.emitter = new s(), this.visitorTokens = new ut(), this.widget = null, this.sdkSocket = null, this.callerSetName = !1, this.hasActiveTicket = !1, this.retryTimer = null, this.lastPushId = null, this.initToken = 0, this._state = {
 			isOpen: !1,
 			isLoading: !1,
 			isReady: !1,
@@ -2915,21 +2898,58 @@ var Lt = class {
 	async init(e) {
 		if (!e.apiKey) throw Error("[onedeskpro-chatbot] `apiKey` is required to initialise the chatbot.");
 		let t = ++this.initToken;
-		this.disconnectSdkSocket(), this.widget?.destroy(), this.widget = null, this.callerSetName = e.chatbotName !== void 0, this.options = {
-			...Mt,
-			...Nt(e)
+		this.clearRetry(), this.disconnectSdkSocket(), this.widget?.destroy(), this.widget = null, this.callerSetName = e.chatbotName !== void 0, this.options = {
+			...jt,
+			...Mt(e)
 		}, this.apiClient = new a({
 			baseUrl: this.options.apiBaseUrl,
 			apiKey: this.options.apiKey,
 			timeoutMs: this.options.requestTimeoutMs
 		}), this.hasActiveTicket = !1, this.setState({
+			isReady: !1,
+			blockReason: null,
 			visitorToken: null,
 			visitorName: null,
 			needsIdentify: !0,
 			messages: [],
 			error: null,
 			mode: "ai"
-		}), typeof window < "u" && typeof document < "u" && (this.widget = new jt(this.options, {
+		}), await this.checkReadiness(t, 0);
+	}
+	async checkReadiness(e, t) {
+		let n;
+		try {
+			n = await this.apiClient.fetchConfig();
+		} catch (n) {
+			if (e !== this.initToken) return;
+			if (Pt(n)) {
+				this.setState({
+					isReady: !1,
+					blockReason: "server-unavailable",
+					error: Ft(n)
+				});
+				let r = Nt[t];
+				if (r !== void 0) {
+					this.retryTimer = setTimeout(() => {
+						this.retryTimer = null, this.checkReadiness(e, t + 1);
+					}, r);
+					return;
+				}
+			} else this.handleConfigError(n);
+			this.emitter.emit("ready");
+			return;
+		}
+		if (e !== this.initToken) return;
+		!this.callerSetName && n.agentName.trim() && (this.options.chatbotName = n.agentName);
+		let r = n.blockReason ?? null, i = n.ready && r === null;
+		this.setState({
+			blockReason: r,
+			isReady: i,
+			error: null
+		}), i ? (this.mountWidget(), this.visitorTokens.setScope(n.agentId), await this.resolveVisitorGate(e), e === this.initToken && (this.widget?.reveal(), this.emitter.emit("ready"))) : this.emitter.emit("ready");
+	}
+	mountWidget() {
+		typeof window < "u" && typeof document < "u" && (this.widget = new At(this.options, {
 			onSend: (e) => void this.sendMessage(e),
 			onIdentify: (e) => void this.submitIdentify(e),
 			onOpen: () => {
@@ -2941,45 +2961,16 @@ var Lt = class {
 			onReset: () => this.resetSession(),
 			onRequestHuman: () => void this.requestHuman()
 		}));
-		let n = null, r = null;
-		try {
-			n = await this.apiClient.fetchConfig();
-		} catch (e) {
-			r = e;
-		}
-		if (t !== this.initToken) return;
-		if (r) {
-			this.handleConfigError(r), this.emitter.emit("ready");
-			return;
-		}
-		if (!n) {
-			this.emitter.emit("ready");
-			return;
-		}
-		!this.callerSetName && n.agentName.trim() && (this.options.chatbotName = n.agentName);
-		let i = n.blockReason ?? null;
-		if (this.setState({
-			blockReason: i,
-			isReady: i === null,
-			error: null
-		}), i) this.widget?.showBlocked(i);
-		else if (this.visitorTokens.setScope(n.agentId), await this.resolveVisitorGate(t), t !== this.initToken) return;
-		this.emitter.emit("ready");
+	}
+	clearRetry() {
+		this.retryTimer !== null && (clearTimeout(this.retryTimer), this.retryTimer = null);
 	}
 	handleConfigError(e) {
-		let t = i(e) ? e : null, n = t?.apiError.message ?? (e instanceof Error ? e.message : "Failed to load chatbot config."), r = t?.apiError.code, a = t?.status;
-		r === "agent_not_assigned" ? (this.setState({
-			isReady: !1,
-			blockReason: "no-agent",
-			error: n
-		}), this.widget?.showBlocked("no-agent")) : a === 403 ? (this.setState({
-			isReady: !1,
-			blockReason: null,
-			error: n
-		}), this.widget?.showBlocked(null, n)) : this.setState({
+		let t = (i(e) ? e : null)?.apiError.code === "agent_not_assigned" ? "no-agent" : null;
+		this.setState({
 			isReady: !1,
-			blockReason: null,
-			error: n
+			blockReason: t,
+			error: Ft(e)
 		});
 	}
 	async resolveVisitorGate(e) {
@@ -3011,7 +3002,7 @@ var Lt = class {
 		}), this.widget?.readyToChat(this.options), this.connectSdkSocket(e), await this.restoreTicketStatus(e, n);
 	}
 	connectSdkSocket(e) {
-		this.sdkSocket ||= new at(), this.sdkSocket.connect({
+		this.sdkSocket ||= new ot(), this.sdkSocket.connect({
 			baseUrl: this.options.apiBaseUrl,
 			apiKey: this.options.apiKey,
 			visitorToken: e,
@@ -3041,13 +3032,13 @@ var Lt = class {
 	}
 	handleMessageReceive(e) {
 		if (this._state.mode === "ai") return;
-		let t = Ft(e);
+		let t = Lt(e);
 		if (!t) return;
-		let n = It(e), r = this._state.messages[this._state.messages.length - 1];
+		let n = Rt(e), r = this._state.messages[this._state.messages.length - 1];
 		if (r?.message.content === t && (r.message.type === "ai" || r.message.type === "agent" && (!n || n === this.lastPushId))) return;
 		this.lastPushId = n;
 		let i = this.visitorTokens.get() ?? this._state.visitorToken ?? "", a = {
-			id: Q(),
+			id: Z(),
 			sessionId: i,
 			message: {
 				type: "agent",
@@ -3107,7 +3098,7 @@ var Lt = class {
 		let n = e.trim();
 		if (!n || this._state.isLoading || this._state.needsIdentify) return;
 		let r = {
-			id: Q(),
+			id: Z(),
 			sessionId: t,
 			message: {
 				type: "human",
@@ -3130,7 +3121,7 @@ var Lt = class {
 				let t = a[a.length - 1];
 				if (t?.message.type !== "agent" && t?.message.type !== "ai" || t.message.content !== o) {
 					let t = {
-						id: Q(),
+						id: Z(),
 						sessionId: e.sessionId,
 						message: {
 							type: "ai",
@@ -3178,20 +3169,20 @@ var Lt = class {
 		return { ...this._state };
 	}
 	destroy() {
-		this.initToken++, this.disconnectSdkSocket(), this.widget?.destroy(), this.widget = null, this.setState({
+		this.initToken++, this.clearRetry(), this.disconnectSdkSocket(), this.widget?.destroy(), this.widget = null, this.setState({
 			isOpen: !1,
 			isLoading: !1,
 			isReady: !1,
 			needsIdentify: !0
 		});
 	}
-}, $ = null, Rt = {
+}, $ = null, zt = {
 	async init(e) {
-		return $ = new Lt(), await $.init(e), $;
+		return $ = new Q(), await $.init(e), $;
 	},
 	getInstance() {
 		return $;
 	}
 };
 //#endregion
-export { a as ApiClient, Lt as ChatbotCore, o as DEFAULT_API_BASE_URL, n as DEFAULT_REQUEST_TIMEOUT_MS, s as EventEmitter, Rt as OnedeskProChatbot, at as SdkSocket, lt as SessionManager, i as isChatbotRequestError, it as resolveSdkSocketUrl };
+export { a as ApiClient, Q as ChatbotCore, o as DEFAULT_API_BASE_URL, n as DEFAULT_REQUEST_TIMEOUT_MS, s as EventEmitter, zt as OnedeskProChatbot, ot as SdkSocket, ut as SessionManager, i as isChatbotRequestError, at as resolveSdkSocketUrl };