npm - @om_patel_26/chat-widget - Versions diffs - 1.0.1 → 1.0.2 - Mend

@om_patel_26/chat-widget 1.0.1 → 1.0.2

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Files changed (12) hide show

package/dist/components/ChatWidget.vue.cjs.js +1 -1
package/dist/components/ChatWidget.vue.cjs2.js +1 -1
package/dist/components/ChatWidget.vue.cjs2.js.map +1 -1
package/dist/components/ChatWidget.vue.esm.js +1 -1
package/dist/components/ChatWidget.vue.esm2.js +35 -27
package/dist/components/ChatWidget.vue.esm2.js.map +1 -1
package/dist/core/stateManager.cjs.js +1 -1
package/dist/core/stateManager.cjs.js.map +1 -1
package/dist/core/stateManager.d.ts.map +1 -1
package/dist/core/stateManager.esm.js +11 -5
package/dist/core/stateManager.esm.js.map +1 -1
package/package.json +1 -1

package/dist/components/ChatWidget.vue.cjs.js CHANGED Viewed

@@ -1,2 +1,2 @@
-"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("./ChatWidget.vue.cjs2.js");;/* empty css                     */const t=require("../_virtual/_plugin-vue_export-helper.cjs.js").default(e.default,[["__scopeId","data-v-cbfcf702"]]);exports.default=t;
+"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("./ChatWidget.vue.cjs2.js");;/* empty css                     */const t=require("../_virtual/_plugin-vue_export-helper.cjs.js").default(e.default,[["__scopeId","data-v-7f95b555"]]);exports.default=t;
 //# sourceMappingURL=ChatWidget.vue.cjs.js.map

package/dist/components/ChatWidget.vue.cjs2.js CHANGED Viewed

@@ -1,2 +1,2 @@
-"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("vue"),t=require("../composables/useChatWidget.cjs.js"),o=require("../utils/sanitize.cjs.js"),a={class:"blockspark-chat-widget"},l={class:"blockspark-welcome-header"},n={class:"blockspark-welcome-title"},c={class:"blockspark-welcome-message"},s={class:"blockspark-welcome-cta"},r={key:2,class:"blockspark-chat-window"},i={class:"blockspark-chat-header"},p={class:"blockspark-chat-header-content"},k={class:"blockspark-chat-title"},d={class:"blockspark-chat-subtitle"},m={key:0,class:"blockspark-mode-indicator"},u={key:0,class:"blockspark-mode-badge"},g={key:1,class:"blockspark-agent-info"},b={class:"blockspark-agent-name"},h={key:2,class:"blockspark-mode-badge"},y={key:0,class:"blockspark-chat-empty"},E={class:"blockspark-message-content"},B=["innerHTML"],f={key:0,class:"blockspark-chips-container"},V={key:0,class:"blockspark-chips-group"},v=["onClick"],N={key:0,class:"blockspark-chips-group"},C=["onClick"],w={class:"blockspark-message-time"},M={key:1,class:"blockspark-message blockspark-message-bot"},S={key:2,class:"blockspark-agent-typing-indicator"},A=["value","placeholder","disabled"],x=["disabled"],I=e.defineComponent({__name:"ChatWidget",props:{dfProjectId:{},dfLocation:{},dfAgentId:{},serviceAccountKey:{},accessToken:{},languageCode:{},backendBaseUrl:{},backendWsUrl:{},title:{default:"💬 BlockSpark AI Assistant"},subtitle:{default:"We're here to help"},welcomeTitle:{default:"👋 Welcome to BlockSpark"},welcomeMessage:{default:"My name is BlockSpark AI Assistant and I'll guide you."},welcomeCta:{default:"💬 Click here to start chatting!"},showWelcomePopup:{type:Boolean,default:!0},welcomePopupDelay:{default:1500},fallbackWelcomeMessage:{default:"Hello! I'm BlockSpark AI Assistant. How can I help you today?"},inputPlaceholder:{default:"Type your message..."},emptyStateMessage:{default:"Hi! I'm BlockSpark AI Assistant. How can I help you today?"},debug:{type:Boolean,default:!1}},setup(I){const L=I,{state:D,isOpen:T,messages:W,isLoading:P,error:j,chatMode:F,wsConnected:H,agentTyping:O,currentAgent:_,openChat:z,closeChat:q,sendMessage:$,toggleChat:U,setInputValue:K,clearError:R,manager:G}=t.useChatWidget(L),J=e.ref(null),Q=e.ref(null),X=e.computed(()=>L);e.watch(()=>W.value.length,()=>{e.nextTick(()=>{J.value?.scrollIntoView({behavior:"smooth"})})});const Y=async()=>{await z()},Z=()=>{q()},ee=()=>{G.closeWelcomePopup()},te=e=>{const t=e.target;K(t.value)},oe=async e=>{e.preventDefault(),D.value.inputValue.trim()&&await $(D.value.inputValue)},ae=async(e,t)=>{const o=e||t||"";await $(o)};return e.onMounted(()=>{X.value.showWelcomePopup&&"undefined"!=typeof window&&G.initializeWelcomePopup()}),(t,I)=>(e.openBlock(),e.createElementBlock("div",a,[e.unref(D).showWelcomePopup&&!e.unref(D).isOpen?(e.openBlock(),e.createElementBlock("div",{key:0,class:"blockspark-welcome-popup",onClick:Y},[e.createElementVNode("div",l,[e.createElementVNode("div",n,e.toDisplayString(X.value.welcomeTitle),1),e.createElementVNode("button",{class:"blockspark-close-popup",onClick:e.withModifiers(ee,["stop"]),"aria-label":"Close welcome popup"}," × ")]),e.createElementVNode("div",c,e.toDisplayString(X.value.welcomeMessage),1),e.createElementVNode("div",s,e.toDisplayString(X.value.welcomeCta),1)])):e.createCommentVNode("",!0),e.unref(D).isOpen?e.createCommentVNode("",!0):(e.openBlock(),e.createElementBlock("button",{key:1,class:"blockspark-chat-toggle-btn",onClick:Y,"aria-label":"Open chat"},[...I[0]||(I[0]=[e.createElementVNode("svg",{width:"24",height:"24",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("path",{d:"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"})],-1)])])),e.unref(D).isOpen?(e.openBlock(),e.createElementBlock("div",r,[e.createElementVNode("div",i,[e.createElementVNode("div",p,[e.createElementVNode("div",k,e.toDisplayString(X.value.title),1),e.createElementVNode("div",d,[e.createTextVNode(e.toDisplayString(X.value.subtitle)+" ",1),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("span",m," • "+e.toDisplayString(e.unref(H)?"🟢 Connected":"🟡 Connecting..."),1)):e.createCommentVNode("",!0)]),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",u," Human Support Mode ")):e.createCommentVNode("",!0),"human"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",g,[I[1]||(I[1]=e.createElementVNode("span",{class:"blockspark-agent-label"},"Agent:",-1)),e.createElementVNode("span",b,e.toDisplayString(e.unref(_).name),1)])):e.createCommentVNode("",!0),"ai"===e.unref(D).chatMode?(e.openBlock(),e.createElementBlock("div",h," Bot Mode ")):e.createCommentVNode("",!0)]),e.createElementVNode("button",{class:"blockspark-chat-close-btn",onClick:Z,"aria-label":"Close chat"}," × ")]),e.createElementVNode("div",{class:"blockspark-chat-messages",ref_key:"messagesContainer",ref:Q},[0===e.unref(D).messages.length?(e.openBlock(),e.createElementBlock("div",y,[I[2]||(I[2]=e.createElementVNode("div",{class:"blockspark-chat-empty-icon"},"👋",-1)),e.createElementVNode("p",null,e.toDisplayString(X.value.emptyStateMessage),1)])):e.createCommentVNode("",!0),(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(e.unref(D).messages,t=>{return e.openBlock(),e.createElementBlock("div",{key:t.id,class:e.normalizeClass(["blockspark-message",`blockspark-message-${t.sender}`])},[e.createElementVNode("div",E,[e.createElementVNode("span",{innerHTML:e.unref(o.safeLinkifyText)(t.text)},null,8,B)]),t.richContent&&Array.isArray(t.richContent)&&t.richContent.length>0?(e.openBlock(),e.createElementBlock("div",f,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.richContent,(t,o)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:o},[Array.isArray(t)?(e.openBlock(!0),e.createElementBlock(e.Fragment,{key:1},e.renderList(t,(t,a)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:`${o}-${a}`},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",N,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,o)=>(e.openBlock(),e.createElementBlock("button",{key:o,class:"blockspark-chip-button",type:"button",onClick:e=>ae(t.text,t.payload)},e.toDisplayString(t.text),9,C))),128))])):e.createCommentVNode("",!0)],64))),128)):(e.openBlock(),e.createElementBlock(e.Fragment,{key:0},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",V,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,o)=>(e.openBlock(),e.createElementBlock("button",{key:o,class:"blockspark-chip-button",type:"button",onClick:e=>ae(t.text,t.payload)},e.toDisplayString(t.text),9,v))),128))])):e.createCommentVNode("",!0)],64))],64))),128))])):e.createCommentVNode("",!0),e.createElementVNode("div",w,e.toDisplayString((a=t.timestamp,a.toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"}))),1)],2);var a}),128)),e.unref(D).isLoading?(e.openBlock(),e.createElementBlock("div",M,[...I[3]||(I[3]=[e.createElementVNode("div",{class:"blockspark-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1)])])):e.createCommentVNode("",!0),"human"===e.unref(D).chatMode&&e.unref(O)?(e.openBlock(),e.createElementBlock("div",S,[...I[4]||(I[4]=[e.createElementVNode("span",{class:"blockspark-typing-dots"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1),e.createElementVNode("span",{class:"blockspark-typing-text"},"Agent is typing...",-1)])])):e.createCommentVNode("",!0),e.createElementVNode("div",{ref_key:"messagesEndRef",ref:J},null,512)],512),e.createElementVNode("form",{class:"blockspark-chat-input-form",onSubmit:e.withModifiers(oe,["prevent"])},[e.createElementVNode("input",{type:"text",class:"blockspark-chat-input",value:e.unref(D).inputValue,onInput:te,placeholder:X.value.inputPlaceholder,disabled:e.unref(D).isLoading},null,40,A),e.createElementVNode("button",{type:"submit",class:"blockspark-chat-send-btn",disabled:!e.unref(D).inputValue.trim()||e.unref(D).isLoading},[...I[5]||(I[5]=[e.createElementVNode("svg",{width:"20",height:"20",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("line",{x1:"22",y1:"2",x2:"11",y2:"13"}),e.createElementVNode("polygon",{points:"22 2 15 22 11 13 2 9 22 2"})],-1)])],8,x)],32)])):e.createCommentVNode("",!0)]))}});exports.default=I;
+"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("vue"),t=require("../composables/useChatWidget.cjs.js"),o=require("../utils/sanitize.cjs.js"),a={class:"blockspark-chat-widget"},l={class:"blockspark-welcome-header"},n={class:"blockspark-welcome-title"},c={class:"blockspark-welcome-message"},s={class:"blockspark-welcome-cta"},r={key:2,class:"blockspark-chat-window"},i={class:"blockspark-chat-header"},p={class:"blockspark-chat-header-content"},k={class:"blockspark-chat-title"},d={class:"blockspark-chat-subtitle"},m={key:0,class:"blockspark-mode-indicator"},u={key:0,class:"blockspark-mode-badge"},g={key:1,class:"blockspark-agent-info"},b={class:"blockspark-agent-name"},h={key:2,class:"blockspark-mode-badge"},y={key:0,class:"blockspark-chat-empty"},E=["innerHTML"],f={key:0,class:"blockspark-chips-container"},B={key:0,class:"blockspark-chips-group"},V=["onClick"],v={key:0,class:"blockspark-chips-group"},N=["onClick"],C={class:"blockspark-message-time"},w={key:1,class:"blockspark-message blockspark-message-bot"},M={key:2,class:"blockspark-agent-typing-indicator"},S=["value","placeholder","disabled"],x=["disabled"],A=e.defineComponent({__name:"ChatWidget",props:{dfProjectId:{},dfLocation:{},dfAgentId:{},serviceAccountKey:{},accessToken:{},languageCode:{},backendBaseUrl:{},backendWsUrl:{},title:{default:"💬 BlockSpark AI Assistant"},subtitle:{default:"We're here to help"},welcomeTitle:{default:"👋 Welcome to BlockSpark"},welcomeMessage:{default:"My name is BlockSpark AI Assistant and I'll guide you."},welcomeCta:{default:"💬 Click here to start chatting!"},showWelcomePopup:{type:Boolean,default:!0},welcomePopupDelay:{default:1500},fallbackWelcomeMessage:{default:"Hello! I'm BlockSpark AI Assistant. How can I help you today?"},inputPlaceholder:{default:"Type your message..."},emptyStateMessage:{default:"Hi! I'm BlockSpark AI Assistant. How can I help you today?"},debug:{type:Boolean,default:!1}},setup(A){const I=A,{state:L,isOpen:D,messages:T,isLoading:W,error:P,chatMode:j,wsConnected:F,agentTyping:H,currentAgent:O,openChat:_,closeChat:z,sendMessage:q,toggleChat:$,setInputValue:U,clearError:K,manager:R}=t.useChatWidget(I),G=e.ref(null),J=e.ref(null),Q=e.computed(()=>I);e.watch(()=>T.value.length,()=>{e.nextTick(()=>{G.value?.scrollIntoView({behavior:"smooth"})})});const X=async()=>{await _()},Y=()=>{z()},Z=()=>{R.closeWelcomePopup()},ee=e=>{const t=e.target;U(t.value)},te=async e=>{e.preventDefault(),L.value.inputValue.trim()&&await q(L.value.inputValue)},oe=async(e,t)=>{const o=e||t||"";await q(o)},ae=e=>e.includes("👤")||e.includes("being connected")||e.includes("live support agent")||e.includes("transfer your conversation");return e.onMounted(()=>{Q.value.showWelcomePopup&&"undefined"!=typeof window&&R.initializeWelcomePopup()}),(t,A)=>(e.openBlock(),e.createElementBlock("div",a,[e.unref(L).showWelcomePopup&&!e.unref(L).isOpen?(e.openBlock(),e.createElementBlock("div",{key:0,class:"blockspark-welcome-popup",onClick:X},[e.createElementVNode("div",l,[e.createElementVNode("div",n,e.toDisplayString(Q.value.welcomeTitle),1),e.createElementVNode("button",{class:"blockspark-close-popup",onClick:e.withModifiers(Z,["stop"]),"aria-label":"Close welcome popup"}," × ")]),e.createElementVNode("div",c,e.toDisplayString(Q.value.welcomeMessage),1),e.createElementVNode("div",s,e.toDisplayString(Q.value.welcomeCta),1)])):e.createCommentVNode("",!0),e.unref(L).isOpen?e.createCommentVNode("",!0):(e.openBlock(),e.createElementBlock("button",{key:1,class:"blockspark-chat-toggle-btn",onClick:X,"aria-label":"Open chat"},[...A[0]||(A[0]=[e.createElementVNode("svg",{width:"24",height:"24",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("path",{d:"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z"})],-1)])])),e.unref(L).isOpen?(e.openBlock(),e.createElementBlock("div",r,[e.createElementVNode("div",i,[e.createElementVNode("div",p,[e.createElementVNode("div",k,e.toDisplayString(Q.value.title),1),e.createElementVNode("div",d,[e.createTextVNode(e.toDisplayString(Q.value.subtitle)+" ",1),"human"===e.unref(L).chatMode?(e.openBlock(),e.createElementBlock("span",m," • "+e.toDisplayString(e.unref(F)?"🟢 Connected":"🟡 Connecting..."),1)):e.createCommentVNode("",!0)]),"human"===e.unref(L).chatMode?(e.openBlock(),e.createElementBlock("div",u," Human Support Mode ")):e.createCommentVNode("",!0),"human"===e.unref(L).chatMode?(e.openBlock(),e.createElementBlock("div",g,[A[1]||(A[1]=e.createElementVNode("span",{class:"blockspark-agent-label"},"Agent:",-1)),e.createElementVNode("span",b,e.toDisplayString(e.unref(O).name),1)])):e.createCommentVNode("",!0),"ai"===e.unref(L).chatMode?(e.openBlock(),e.createElementBlock("div",h," Bot Mode ")):e.createCommentVNode("",!0)]),e.createElementVNode("button",{class:"blockspark-chat-close-btn",onClick:Y,"aria-label":"Close chat"}," × ")]),e.createElementVNode("div",{class:"blockspark-chat-messages",ref_key:"messagesContainer",ref:J},[0===e.unref(L).messages.length?(e.openBlock(),e.createElementBlock("div",y,[A[2]||(A[2]=e.createElementVNode("div",{class:"blockspark-chat-empty-icon"},"👋",-1)),e.createElementVNode("p",null,e.toDisplayString(Q.value.emptyStateMessage),1)])):e.createCommentVNode("",!0),(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(e.unref(L).messages,t=>{return e.openBlock(),e.createElementBlock("div",{key:t.id,class:e.normalizeClass(["blockspark-message",`blockspark-message-${t.sender}`,{"blockspark-handoff-message":ae(t.text)}])},[e.createElementVNode("div",{class:e.normalizeClass(["blockspark-message-content",{"blockspark-handoff-content":ae(t.text)}])},[e.createElementVNode("span",{innerHTML:e.unref(o.safeLinkifyText)(t.text).replace(/\n/g,"<br>")},null,8,E)],2),t.richContent&&Array.isArray(t.richContent)&&t.richContent.length>0?(e.openBlock(),e.createElementBlock("div",f,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.richContent,(t,o)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:o},[Array.isArray(t)?(e.openBlock(!0),e.createElementBlock(e.Fragment,{key:1},e.renderList(t,(t,a)=>(e.openBlock(),e.createElementBlock(e.Fragment,{key:`${o}-${a}`},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",v,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,o)=>(e.openBlock(),e.createElementBlock("button",{key:o,class:"blockspark-chip-button",type:"button",onClick:e=>oe(t.text,t.payload)},e.toDisplayString(t.text),9,N))),128))])):e.createCommentVNode("",!0)],64))),128)):(e.openBlock(),e.createElementBlock(e.Fragment,{key:0},["chips"===t.type&&t.options?(e.openBlock(),e.createElementBlock("div",B,[(e.openBlock(!0),e.createElementBlock(e.Fragment,null,e.renderList(t.options,(t,o)=>(e.openBlock(),e.createElementBlock("button",{key:o,class:"blockspark-chip-button",type:"button",onClick:e=>oe(t.text,t.payload)},e.toDisplayString(t.text),9,V))),128))])):e.createCommentVNode("",!0)],64))],64))),128))])):e.createCommentVNode("",!0),e.createElementVNode("div",C,e.toDisplayString((a=t.timestamp,a.toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"}))),1)],2);var a}),128)),e.unref(L).isLoading?(e.openBlock(),e.createElementBlock("div",w,[...A[3]||(A[3]=[e.createElementVNode("div",{class:"blockspark-typing-indicator"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1)])])):e.createCommentVNode("",!0),"human"===e.unref(L).chatMode&&e.unref(H)?(e.openBlock(),e.createElementBlock("div",M,[...A[4]||(A[4]=[e.createElementVNode("span",{class:"blockspark-typing-dots"},[e.createElementVNode("span"),e.createElementVNode("span"),e.createElementVNode("span")],-1),e.createElementVNode("span",{class:"blockspark-typing-text"},"Agent is typing...",-1)])])):e.createCommentVNode("",!0),e.createElementVNode("div",{ref_key:"messagesEndRef",ref:G},null,512)],512),e.createElementVNode("form",{class:"blockspark-chat-input-form",onSubmit:e.withModifiers(te,["prevent"])},[e.createElementVNode("input",{type:"text",class:"blockspark-chat-input",value:e.unref(L).inputValue,onInput:ee,placeholder:Q.value.inputPlaceholder,disabled:e.unref(L).isLoading},null,40,S),e.createElementVNode("button",{type:"submit",class:"blockspark-chat-send-btn",disabled:!e.unref(L).inputValue.trim()||e.unref(L).isLoading},[...A[5]||(A[5]=[e.createElementVNode("svg",{width:"20",height:"20",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor","stroke-width":"2","stroke-linecap":"round","stroke-linejoin":"round"},[e.createElementVNode("line",{x1:"22",y1:"2",x2:"11",y2:"13"}),e.createElementVNode("polygon",{points:"22 2 15 22 11 13 2 9 22 2"})],-1)])],8,x)],32)])):e.createCommentVNode("",!0)]))}});exports.default=A;
 //# sourceMappingURL=ChatWidget.vue.cjs2.js.map

package/dist/components/ChatWidget.vue.cjs2.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- {"version":3,"file":"ChatWidget.vue.cjs2.js","sources":["../../src/components/ChatWidget.vue"],"sourcesContent":["<template>\n <div class=\"blockspark-chat-widget\">\n <!-- Welcome Popup -->\n <div\n v-if=\"state.showWelcomePopup && !state.isOpen\"\n class=\"blockspark-welcome-popup\"\n @click=\"handleOpenChat\"\n >\n <div class=\"blockspark-welcome-header\">\n <div class=\"blockspark-welcome-title\">{{ config.welcomeTitle }}</div>\n <button\n class=\"blockspark-close-popup\"\n @click.stop=\"handleCloseWelcomePopup\"\n aria-label=\"Close welcome popup\"\n >\n ×\n </button>\n </div>\n <div class=\"blockspark-welcome-message\">{{ config.welcomeMessage }}</div>\n <div class=\"blockspark-welcome-cta\">{{ config.welcomeCta }}</div>\n </div>\n\n <!-- Chat Toggle Button -->\n <button\n v-if=\"!state.isOpen\"\n class=\"blockspark-chat-toggle-btn\"\n @click=\"handleOpenChat\"\n aria-label=\"Open chat\"\n >\n <svg\n width=\"24\"\n height=\"24\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"></path>\n </svg>\n </button>\n\n <!-- Chat Window -->\n <div v-if=\"state.isOpen\" class=\"blockspark-chat-window\">\n <div class=\"blockspark-chat-header\">\n <div class=\"blockspark-chat-header-content\">\n <div class=\"blockspark-chat-title\">{{ config.title }}</div>\n <div class=\"blockspark-chat-subtitle\">\n {{ config.subtitle }}\n <span v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-indicator\">\n • {{ wsConnected ? '🟢 Connected' : '🟡 Connecting...' }}\n </span>\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-badge\">\n Human Support Mode\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-agent-info\">\n <span class=\"blockspark-agent-label\">Agent:</span>\n <span class=\"blockspark-agent-name\">{{ currentAgent.name }}</span>\n </div>\n <div v-if=\"state.chatMode === 'ai'\" class=\"blockspark-mode-badge\">\n Bot Mode\n </div>\n </div>\n <button\n class=\"blockspark-chat-close-btn\"\n @click=\"handleCloseChat\"\n aria-label=\"Close chat\"\n >\n ×\n </button>\n </div>\n\n <div class=\"blockspark-chat-messages\" ref=\"messagesContainer\">\n <!-- Empty State -->\n <div v-if=\"state.messages.length === 0\" class=\"blockspark-chat-empty\">\n <div class=\"blockspark-chat-empty-icon\">👋</div>\n <p>{{ config.emptyStateMessage }}</p>\n </div>\n\n <!-- Messages -->\n <div\n v-for=\"message in state.messages\"\n :key=\"message.id\"\n :class=\"['blockspark-message', `blockspark-message-${message.sender}`]\"\n >\n <div class=\"blockspark-message-content\">\n <!-- Safe HTML rendering with sanitization -->\n <span v-html=\"safeLinkifyText(message.text)\"></span>\n </div>\n\n <!-- Rich Content (Chips) -->\n <div\n v-if=\"message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0\"\n class=\"blockspark-chips-container\"\n >\n <template v-for=\"(contentGroup, groupIndex) in message.richContent\" :key=\"groupIndex\">\n <template v-if=\"!Array.isArray(contentGroup)\">\n <div\n v-if=\"contentGroup.type === 'chips' && contentGroup.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in contentGroup.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n <template v-else>\n <template\n v-for=\"(content, contentIndex) in contentGroup\"\n :key=\"`${groupIndex}-${contentIndex}`\"\n >\n <div\n v-if=\"content.type === 'chips' && content.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in content.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n </template>\n </template>\n </div>\n\n <div class=\"blockspark-message-time\">\n {{ formatTime(message.timestamp) }}\n </div>\n </div>\n\n <!-- Loading Indicator -->\n <div v-if=\"state.isLoading\" class=\"blockspark-message blockspark-message-bot\">\n <div class=\"blockspark-typing-indicator\">\n <span></span>\n <span></span>\n <span></span>\n </div>\n </div>\n\n <!-- Agent Typing Indicator -->\n <div v-if=\"state.chatMode === 'human' && agentTyping\" class=\"blockspark-agent-typing-indicator\">\n <span class=\"blockspark-typing-dots\">\n <span></span>\n <span></span>\n <span></span>\n </span>\n <span class=\"blockspark-typing-text\">Agent is typing...</span>\n </div>\n\n <div ref=\"messagesEndRef\"></div>\n </div>\n\n <!-- Input Form -->\n <form class=\"blockspark-chat-input-form\" @submit.prevent=\"handleSubmit\">\n <input\n type=\"text\"\n class=\"blockspark-chat-input\"\n :value=\"state.inputValue\"\n @input=\"handleInput\"\n :placeholder=\"config.inputPlaceholder\"\n :disabled=\"state.isLoading\"\n />\n <button\n type=\"submit\"\n class=\"blockspark-chat-send-btn\"\n :disabled=\"!state.inputValue.trim() \|\| state.isLoading\"\n >\n <svg\n width=\"20\"\n height=\"20\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"></line>\n <polygon points=\"22 2 15 22 11 13 2 9 22 2\"></polygon>\n </svg>\n </button>\n </form>\n </div>\n </div>\n</template>\n\n<script setup lang=\"ts\">\nimport { ref, computed, onMounted, nextTick, watch } from 'vue';\nimport { useChatWidget } from '../composables/useChatWidget';\nimport { safeLinkifyText } from '../utils/sanitize';\nimport type { WidgetConfig } from '../core/types';\n\n// Props\nconst props = withDefaults(defineProps<WidgetConfig>(), {\n title: '💬 BlockSpark AI Assistant',\n subtitle: \"We're here to help\",\n welcomeTitle: '👋 Welcome to BlockSpark',\n welcomeMessage: \"My name is BlockSpark AI Assistant and I'll guide you.\",\n welcomeCta: '💬 Click here to start chatting!',\n showWelcomePopup: true,\n welcomePopupDelay: 1500,\n fallbackWelcomeMessage: \"Hello! I'm BlockSpark AI Assistant. How can I help you today?\",\n inputPlaceholder: 'Type your message...',\n emptyStateMessage: \"Hi! I'm BlockSpark AI Assistant. How can I help you today?\",\n debug: false,\n});\n\n// Use headless composable\nconst {\n state,\n isOpen,\n messages,\n isLoading,\n error,\n chatMode,\n wsConnected,\n agentTyping,\n currentAgent,\n openChat,\n closeChat,\n sendMessage,\n toggleChat,\n setInputValue,\n clearError,\n manager,\n} = useChatWidget(props);\n\n// Refs\nconst messagesEndRef = ref<HTMLDivElement \| null>(null);\nconst messagesContainer = ref<HTMLDivElement \| null>(null);\n\n// Computed config (for reactivity)\nconst config = computed(() => props);\n\n// Auto-scroll to bottom when messages change\nwatch(\n () => messages.value.length,\n () => {\n nextTick(() => {\n messagesEndRef.value?.scrollIntoView({ behavior: 'smooth' });\n });\n }\n);\n\n// Handlers\nconst handleOpenChat = async () => {\n await openChat();\n};\n\nconst handleCloseChat = () => {\n closeChat();\n};\n\nconst handleCloseWelcomePopup = () => {\n manager.closeWelcomePopup();\n};\n\nconst handleInput = (event: Event) => {\n const target = event.target as HTMLInputElement;\n setInputValue(target.value);\n};\n\nconst handleSubmit = async (event: Event) => {\n event.preventDefault();\n if (state.value.inputValue.trim()) {\n await sendMessage(state.value.inputValue);\n }\n};\n\nconst handleChipClick = async (chipText: string, payload?: string) => {\n const messageToSend = chipText \|\| payload \|\| '';\n await sendMessage(messageToSend);\n};\n\n// Utility functions\nconst formatTime = (date: Date): string => {\n return date.toLocaleTimeString([], {\n hour: '2-digit',\n minute: '2-digit',\n });\n};\n\n// Initialize welcome popup on mount (SSR-safe)\nonMounted(() => {\n if (config.value.showWelcomePopup && typeof window !== 'undefined') {\n manager.initializeWelcomePopup();\n }\n});\n</script>\n\n<style scoped>\n/* Styles are imported separately by users /\n/ This ensures SSR compatibility 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'🟢 Connected' : '🟡 Connecting...' }}\n </span>\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-badge\">\n Human Support Mode\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-agent-info\">\n <span class=\"blockspark-agent-label\">Agent:</span>\n <span class=\"blockspark-agent-name\">{{ currentAgent.name }}</span>\n </div>\n <div v-if=\"state.chatMode === 'ai'\" class=\"blockspark-mode-badge\">\n Bot Mode\n </div>\n </div>\n <button\n class=\"blockspark-chat-close-btn\"\n @click=\"handleCloseChat\"\n aria-label=\"Close chat\"\n >\n ×\n </button>\n </div>\n\n <div class=\"blockspark-chat-messages\" ref=\"messagesContainer\">\n <!-- Empty State -->\n <div v-if=\"state.messages.length === 0\" class=\"blockspark-chat-empty\">\n <div class=\"blockspark-chat-empty-icon\">👋</div>\n <p>{{ config.emptyStateMessage }}</p>\n </div>\n\n <!-- Messages -->\n <div\n v-for=\"message in state.messages\"\n :key=\"message.id\"\n :class=\"[\n 'blockspark-message', \n `blockspark-message-${message.sender}`,\n { 'blockspark-handoff-message': isHandoffMessage(message.text) }\n ]\"\n >\n <div \n class=\"blockspark-message-content\"\n :class=\"{ 'blockspark-handoff-content': isHandoffMessage(message.text) }\"\n >\n <!-- Safe HTML rendering with sanitization -->\n <!-- Preserve line breaks for better formatting -->\n <span v-html=\"safeLinkifyText(message.text).replace(/\\n/g, '<br>')\"></span>\n </div>\n\n <!-- Rich Content (Chips) -->\n <div\n v-if=\"message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0\"\n class=\"blockspark-chips-container\"\n >\n <template v-for=\"(contentGroup, groupIndex) in message.richContent\" :key=\"groupIndex\">\n <template v-if=\"!Array.isArray(contentGroup)\">\n <div\n v-if=\"contentGroup.type === 'chips' && contentGroup.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in contentGroup.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n <template v-else>\n <template\n v-for=\"(content, contentIndex) in contentGroup\"\n :key=\"`${groupIndex}-${contentIndex}`\"\n >\n <div\n v-if=\"content.type === 'chips' && content.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in content.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n </template>\n </template>\n </div>\n\n <div class=\"blockspark-message-time\">\n {{ formatTime(message.timestamp) }}\n </div>\n </div>\n\n <!-- Loading Indicator -->\n <div v-if=\"state.isLoading\" class=\"blockspark-message blockspark-message-bot\">\n <div class=\"blockspark-typing-indicator\">\n <span></span>\n <span></span>\n <span></span>\n </div>\n </div>\n\n <!-- Agent Typing Indicator -->\n <div v-if=\"state.chatMode === 'human' && agentTyping\" class=\"blockspark-agent-typing-indicator\">\n <span class=\"blockspark-typing-dots\">\n <span></span>\n <span></span>\n <span></span>\n </span>\n <span class=\"blockspark-typing-text\">Agent is typing...</span>\n </div>\n\n <div ref=\"messagesEndRef\"></div>\n </div>\n\n <!-- Input Form -->\n <form class=\"blockspark-chat-input-form\" @submit.prevent=\"handleSubmit\">\n <input\n type=\"text\"\n class=\"blockspark-chat-input\"\n :value=\"state.inputValue\"\n @input=\"handleInput\"\n :placeholder=\"config.inputPlaceholder\"\n :disabled=\"state.isLoading\"\n />\n <button\n type=\"submit\"\n class=\"blockspark-chat-send-btn\"\n :disabled=\"!state.inputValue.trim() \|\| state.isLoading\"\n >\n <svg\n width=\"20\"\n height=\"20\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"></line>\n <polygon points=\"22 2 15 22 11 13 2 9 22 2\"></polygon>\n </svg>\n </button>\n </form>\n </div>\n </div>\n</template>\n\n<script setup lang=\"ts\">\nimport { ref, computed, onMounted, nextTick, watch } from 'vue';\nimport { useChatWidget } from '../composables/useChatWidget';\nimport { safeLinkifyText } from '../utils/sanitize';\nimport type { WidgetConfig } from '../core/types';\n\n// Props\nconst props = withDefaults(defineProps<WidgetConfig>(), {\n title: '💬 BlockSpark AI Assistant',\n subtitle: \"We're here to help\",\n welcomeTitle: '👋 Welcome to BlockSpark',\n welcomeMessage: \"My name is BlockSpark AI Assistant and I'll guide you.\",\n welcomeCta: '💬 Click here to start chatting!',\n showWelcomePopup: true,\n welcomePopupDelay: 1500,\n fallbackWelcomeMessage: \"Hello! 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package/dist/components/ChatWidget.vue.esm.js CHANGED Viewed

@@ -1,7 +1,7 @@
 import _sfc_main from "./ChatWidget.vue.esm2.js";
 /* empty css                    */
 import _export_sfc from "../_virtual/_plugin-vue_export-helper.esm.js";
-const ChatWidget = /* @__PURE__ */ _export_sfc(_sfc_main, [["__scopeId", "data-v-cbfcf702"]]);
+const ChatWidget = /* @__PURE__ */ _export_sfc(_sfc_main, [["__scopeId", "data-v-7f95b555"]]);
 export {
   ChatWidget as default
 };

package/dist/components/ChatWidget.vue.esm2.js CHANGED Viewed

@@ -35,33 +35,32 @@ const _hoisted_16 = {
   key: 0,
   class: "blockspark-chat-empty"
 };
-const _hoisted_17 = { class: "blockspark-message-content" };
-const _hoisted_18 = ["innerHTML"];
-const _hoisted_19 = {
+const _hoisted_17 = ["innerHTML"];
+const _hoisted_18 = {
   key: 0,
   class: "blockspark-chips-container"
 };
-const _hoisted_20 = {
+const _hoisted_19 = {
   key: 0,
   class: "blockspark-chips-group"
 };
-const _hoisted_21 = ["onClick"];
-const _hoisted_22 = {
+const _hoisted_20 = ["onClick"];
+const _hoisted_21 = {
   key: 0,
   class: "blockspark-chips-group"
 };
-const _hoisted_23 = ["onClick"];
-const _hoisted_24 = { class: "blockspark-message-time" };
-const _hoisted_25 = {
+const _hoisted_22 = ["onClick"];
+const _hoisted_23 = { class: "blockspark-message-time" };
+const _hoisted_24 = {
   key: 1,
   class: "blockspark-message blockspark-message-bot"
 };
-const _hoisted_26 = {
+const _hoisted_25 = {
   key: 2,
   class: "blockspark-agent-typing-indicator"
 };
-const _hoisted_27 = ["value", "placeholder", "disabled"];
-const _hoisted_28 = ["disabled"];
+const _hoisted_26 = ["value", "placeholder", "disabled"];
+const _hoisted_27 = ["disabled"];
 const _sfc_main = /* @__PURE__ */ defineComponent({
   __name: "ChatWidget",
   props: {
@@ -145,6 +144,9 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
         minute: "2-digit"
       });
     };
+    const isHandoffMessage = (text) => {
+      return text.includes("👤") || text.includes("being connected") || text.includes("live support agent") || text.includes("transfer your conversation");
+    };
     onMounted(() => {
       if (config.value.showWelcomePopup && typeof window !== "undefined") {
         manager.initializeWelcomePopup();
@@ -220,39 +222,45 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
             (openBlock(true), createElementBlock(Fragment, null, renderList(unref(state).messages, (message) => {
               return openBlock(), createElementBlock("div", {
                 key: message.id,
-                class: normalizeClass(["blockspark-message", `blockspark-message-${message.sender}`])
+                class: normalizeClass([
+                  "blockspark-message",
+                  `blockspark-message-${message.sender}`,
+                  { "blockspark-handoff-message": isHandoffMessage(message.text) }
+                ])
               }, [
-                createElementVNode("div", _hoisted_17, [
+                createElementVNode("div", {
+                  class: normalizeClass(["blockspark-message-content", { "blockspark-handoff-content": isHandoffMessage(message.text) }])
+                }, [
                   createElementVNode("span", {
-                    innerHTML: unref(safeLinkifyText)(message.text)
-                  }, null, 8, _hoisted_18)
-                ]),
-                message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0 ? (openBlock(), createElementBlock("div", _hoisted_19, [
+                    innerHTML: unref(safeLinkifyText)(message.text).replace(/\n/g, "<br>")
+                  }, null, 8, _hoisted_17)
+                ], 2),
+                message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0 ? (openBlock(), createElementBlock("div", _hoisted_18, [
                   (openBlock(true), createElementBlock(Fragment, null, renderList(message.richContent, (contentGroup, groupIndex) => {
                     return openBlock(), createElementBlock(Fragment, { key: groupIndex }, [
                       !Array.isArray(contentGroup) ? (openBlock(), createElementBlock(Fragment, { key: 0 }, [
-                        contentGroup.type === "chips" && contentGroup.options ? (openBlock(), createElementBlock("div", _hoisted_20, [
+                        contentGroup.type === "chips" && contentGroup.options ? (openBlock(), createElementBlock("div", _hoisted_19, [
                           (openBlock(true), createElementBlock(Fragment, null, renderList(contentGroup.options, (chip, chipIndex) => {
                             return openBlock(), createElementBlock("button", {
                               key: chipIndex,
                               class: "blockspark-chip-button",
                               type: "button",
                               onClick: ($event) => handleChipClick(chip.text, chip.payload)
-                            }, toDisplayString(chip.text), 9, _hoisted_21);
+                            }, toDisplayString(chip.text), 9, _hoisted_20);
                           }), 128))
                         ])) : createCommentVNode("", true)
                       ], 64)) : (openBlock(true), createElementBlock(Fragment, { key: 1 }, renderList(contentGroup, (content, contentIndex) => {
                         return openBlock(), createElementBlock(Fragment, {
                           key: `${groupIndex}-${contentIndex}`
                         }, [
-                          content.type === "chips" && content.options ? (openBlock(), createElementBlock("div", _hoisted_22, [
+                          content.type === "chips" && content.options ? (openBlock(), createElementBlock("div", _hoisted_21, [
                             (openBlock(true), createElementBlock(Fragment, null, renderList(content.options, (chip, chipIndex) => {
                               return openBlock(), createElementBlock("button", {
                                 key: chipIndex,
                                 class: "blockspark-chip-button",
                                 type: "button",
                                 onClick: ($event) => handleChipClick(chip.text, chip.payload)
-                              }, toDisplayString(chip.text), 9, _hoisted_23);
+                              }, toDisplayString(chip.text), 9, _hoisted_22);
                             }), 128))
                           ])) : createCommentVNode("", true)
                         ], 64);
@@ -260,17 +268,17 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
                     ], 64);
                   }), 128))
                 ])) : createCommentVNode("", true),
-                createElementVNode("div", _hoisted_24, toDisplayString(formatTime(message.timestamp)), 1)
+                createElementVNode("div", _hoisted_23, toDisplayString(formatTime(message.timestamp)), 1)
               ], 2);
             }), 128)),
-            unref(state).isLoading ? (openBlock(), createElementBlock("div", _hoisted_25, [..._cache[3] || (_cache[3] = [
+            unref(state).isLoading ? (openBlock(), createElementBlock("div", _hoisted_24, [..._cache[3] || (_cache[3] = [
               createElementVNode("div", { class: "blockspark-typing-indicator" }, [
                 createElementVNode("span"),
                 createElementVNode("span"),
                 createElementVNode("span")
               ], -1)
             ])])) : createCommentVNode("", true),
-            unref(state).chatMode === "human" && unref(agentTyping) ? (openBlock(), createElementBlock("div", _hoisted_26, [..._cache[4] || (_cache[4] = [
+            unref(state).chatMode === "human" && unref(agentTyping) ? (openBlock(), createElementBlock("div", _hoisted_25, [..._cache[4] || (_cache[4] = [
               createElementVNode("span", { class: "blockspark-typing-dots" }, [
                 createElementVNode("span"),
                 createElementVNode("span"),
@@ -294,7 +302,7 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
               onInput: handleInput,
               placeholder: config.value.inputPlaceholder,
               disabled: unref(state).isLoading
-            }, null, 40, _hoisted_27),
+            }, null, 40, _hoisted_26),
             createElementVNode("button", {
               type: "submit",
               class: "blockspark-chat-send-btn",
@@ -318,7 +326,7 @@ const _sfc_main = /* @__PURE__ */ defineComponent({
                 }),
                 createElementVNode("polygon", { points: "22 2 15 22 11 13 2 9 22 2" })
               ], -1)
-            ])], 8, _hoisted_28)
+            ])], 8, _hoisted_27)
           ], 32)
         ])) : createCommentVNode("", true)
       ]);

package/dist/components/ChatWidget.vue.esm2.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- {"version":3,"file":"ChatWidget.vue.esm2.js","sources":["../../src/components/ChatWidget.vue"],"sourcesContent":["<template>\n <div class=\"blockspark-chat-widget\">\n <!-- Welcome Popup -->\n <div\n v-if=\"state.showWelcomePopup && !state.isOpen\"\n class=\"blockspark-welcome-popup\"\n @click=\"handleOpenChat\"\n >\n <div class=\"blockspark-welcome-header\">\n <div class=\"blockspark-welcome-title\">{{ config.welcomeTitle }}</div>\n <button\n class=\"blockspark-close-popup\"\n @click.stop=\"handleCloseWelcomePopup\"\n aria-label=\"Close welcome popup\"\n >\n ×\n </button>\n </div>\n <div class=\"blockspark-welcome-message\">{{ config.welcomeMessage }}</div>\n <div class=\"blockspark-welcome-cta\">{{ config.welcomeCta }}</div>\n </div>\n\n <!-- Chat Toggle Button -->\n <button\n v-if=\"!state.isOpen\"\n class=\"blockspark-chat-toggle-btn\"\n @click=\"handleOpenChat\"\n aria-label=\"Open chat\"\n >\n <svg\n width=\"24\"\n height=\"24\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"></path>\n </svg>\n </button>\n\n <!-- Chat Window -->\n <div v-if=\"state.isOpen\" class=\"blockspark-chat-window\">\n <div class=\"blockspark-chat-header\">\n <div class=\"blockspark-chat-header-content\">\n <div class=\"blockspark-chat-title\">{{ config.title }}</div>\n <div class=\"blockspark-chat-subtitle\">\n {{ config.subtitle }}\n <span v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-indicator\">\n • {{ wsConnected ? '🟢 Connected' : '🟡 Connecting...' }}\n </span>\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-badge\">\n Human Support Mode\n </div>\n <div v-if=\"state.chatMode === 'human'\" class=\"blockspark-agent-info\">\n <span class=\"blockspark-agent-label\">Agent:</span>\n <span class=\"blockspark-agent-name\">{{ currentAgent.name }}</span>\n </div>\n <div v-if=\"state.chatMode === 'ai'\" class=\"blockspark-mode-badge\">\n Bot Mode\n </div>\n </div>\n <button\n class=\"blockspark-chat-close-btn\"\n @click=\"handleCloseChat\"\n aria-label=\"Close chat\"\n >\n ×\n </button>\n </div>\n\n <div class=\"blockspark-chat-messages\" ref=\"messagesContainer\">\n <!-- Empty State -->\n <div v-if=\"state.messages.length === 0\" class=\"blockspark-chat-empty\">\n <div class=\"blockspark-chat-empty-icon\">👋</div>\n <p>{{ config.emptyStateMessage }}</p>\n </div>\n\n <!-- Messages -->\n <div\n v-for=\"message in state.messages\"\n :key=\"message.id\"\n :class=\"['blockspark-message', `blockspark-message-${message.sender}`]\"\n >\n <div class=\"blockspark-message-content\">\n <!-- Safe HTML rendering with sanitization -->\n <span v-html=\"safeLinkifyText(message.text)\"></span>\n </div>\n\n <!-- Rich Content (Chips) -->\n <div\n v-if=\"message.richContent && Array.isArray(message.richContent) && message.richContent.length > 0\"\n class=\"blockspark-chips-container\"\n >\n <template v-for=\"(contentGroup, groupIndex) in message.richContent\" :key=\"groupIndex\">\n <template v-if=\"!Array.isArray(contentGroup)\">\n <div\n v-if=\"contentGroup.type === 'chips' && contentGroup.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in contentGroup.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n <template v-else>\n <template\n v-for=\"(content, contentIndex) in contentGroup\"\n :key=\"`${groupIndex}-${contentIndex}`\"\n >\n <div\n v-if=\"content.type === 'chips' && content.options\"\n class=\"blockspark-chips-group\"\n >\n <button\n v-for=\"(chip, chipIndex) in content.options\"\n :key=\"chipIndex\"\n class=\"blockspark-chip-button\"\n type=\"button\"\n @click=\"handleChipClick(chip.text, chip.payload)\"\n >\n {{ chip.text }}\n </button>\n </div>\n </template>\n </template>\n </template>\n </div>\n\n <div class=\"blockspark-message-time\">\n {{ formatTime(message.timestamp) }}\n </div>\n </div>\n\n <!-- Loading Indicator -->\n <div v-if=\"state.isLoading\" class=\"blockspark-message blockspark-message-bot\">\n <div class=\"blockspark-typing-indicator\">\n <span></span>\n <span></span>\n <span></span>\n </div>\n </div>\n\n <!-- Agent Typing Indicator -->\n <div v-if=\"state.chatMode === 'human' && agentTyping\" class=\"blockspark-agent-typing-indicator\">\n <span class=\"blockspark-typing-dots\">\n <span></span>\n <span></span>\n <span></span>\n </span>\n <span class=\"blockspark-typing-text\">Agent is typing...</span>\n </div>\n\n <div ref=\"messagesEndRef\"></div>\n </div>\n\n <!-- Input Form -->\n <form class=\"blockspark-chat-input-form\" @submit.prevent=\"handleSubmit\">\n <input\n type=\"text\"\n class=\"blockspark-chat-input\"\n :value=\"state.inputValue\"\n @input=\"handleInput\"\n :placeholder=\"config.inputPlaceholder\"\n :disabled=\"state.isLoading\"\n />\n <button\n type=\"submit\"\n class=\"blockspark-chat-send-btn\"\n :disabled=\"!state.inputValue.trim() \|\| state.isLoading\"\n >\n <svg\n width=\"20\"\n height=\"20\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <line x1=\"22\" y1=\"2\" x2=\"11\" y2=\"13\"></line>\n <polygon points=\"22 2 15 22 11 13 2 9 22 2\"></polygon>\n </svg>\n </button>\n </form>\n </div>\n </div>\n</template>\n\n<script setup lang=\"ts\">\nimport { ref, computed, onMounted, nextTick, watch } from 'vue';\nimport { useChatWidget } from '../composables/useChatWidget';\nimport { safeLinkifyText } from '../utils/sanitize';\nimport type { WidgetConfig } from '../core/types';\n\n// Props\nconst props = withDefaults(defineProps<WidgetConfig>(), {\n title: '💬 BlockSpark AI Assistant',\n subtitle: \"We're here to help\",\n welcomeTitle: '👋 Welcome to BlockSpark',\n welcomeMessage: \"My name is BlockSpark AI Assistant and I'll guide you.\",\n welcomeCta: '💬 Click here to start chatting!',\n showWelcomePopup: true,\n welcomePopupDelay: 1500,\n fallbackWelcomeMessage: \"Hello! I'm BlockSpark AI Assistant. How can I help you today?\",\n inputPlaceholder: 'Type your message...',\n emptyStateMessage: \"Hi! I'm BlockSpark AI Assistant. How can I help you today?\",\n debug: false,\n});\n\n// Use headless composable\nconst {\n state,\n isOpen,\n messages,\n isLoading,\n error,\n chatMode,\n wsConnected,\n agentTyping,\n currentAgent,\n openChat,\n closeChat,\n sendMessage,\n toggleChat,\n setInputValue,\n clearError,\n manager,\n} = useChatWidget(props);\n\n// Refs\nconst messagesEndRef = ref<HTMLDivElement \| null>(null);\nconst messagesContainer = ref<HTMLDivElement \| null>(null);\n\n// Computed config (for reactivity)\nconst config = computed(() => props);\n\n// Auto-scroll to bottom when messages change\nwatch(\n () => messages.value.length,\n () => {\n nextTick(() => {\n messagesEndRef.value?.scrollIntoView({ behavior: 'smooth' });\n });\n }\n);\n\n// Handlers\nconst handleOpenChat = async () => {\n await openChat();\n};\n\nconst handleCloseChat = () => {\n closeChat();\n};\n\nconst handleCloseWelcomePopup = () => {\n manager.closeWelcomePopup();\n};\n\nconst handleInput = (event: Event) => {\n const target = event.target as HTMLInputElement;\n setInputValue(target.value);\n};\n\nconst handleSubmit = async (event: Event) => {\n event.preventDefault();\n if (state.value.inputValue.trim()) {\n await sendMessage(state.value.inputValue);\n }\n};\n\nconst handleChipClick = async (chipText: string, payload?: string) => {\n const messageToSend = chipText \|\| payload \|\| '';\n await sendMessage(messageToSend);\n};\n\n// Utility functions\nconst formatTime = (date: Date): string => {\n return date.toLocaleTimeString([], {\n hour: '2-digit',\n minute: '2-digit',\n });\n};\n\n// Initialize welcome popup on mount (SSR-safe)\nonMounted(() => {\n if (config.value.showWelcomePopup && typeof window !== 'undefined') {\n manager.initializeWelcomePopup();\n }\n});\n</script>\n\n<style scoped>\n/* Styles are imported separately by users /\n/ This ensures SSR compatibility 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1	+ {"version":3,"file":"ChatWidget.vue.esm2.js","sources":["../../src/components/ChatWidget.vue"],"sourcesContent":["<template>\n <div class=\"blockspark-chat-widget\">\n <!-- Welcome Popup -->\n <div\n v-if=\"state.showWelcomePopup && !state.isOpen\"\n class=\"blockspark-welcome-popup\"\n @click=\"handleOpenChat\"\n >\n <div class=\"blockspark-welcome-header\">\n <div class=\"blockspark-welcome-title\">{{ config.welcomeTitle }}</div>\n <button\n class=\"blockspark-close-popup\"\n @click.stop=\"handleCloseWelcomePopup\"\n aria-label=\"Close welcome popup\"\n >\n ×\n </button>\n </div>\n <div class=\"blockspark-welcome-message\">{{ config.welcomeMessage }}</div>\n <div class=\"blockspark-welcome-cta\">{{ config.welcomeCta }}</div>\n </div>\n\n <!-- Chat Toggle Button -->\n <button\n v-if=\"!state.isOpen\"\n class=\"blockspark-chat-toggle-btn\"\n @click=\"handleOpenChat\"\n aria-label=\"Open chat\"\n >\n <svg\n width=\"24\"\n height=\"24\"\n viewBox=\"0 0 24 24\"\n fill=\"none\"\n stroke=\"currentColor\"\n stroke-width=\"2\"\n stroke-linecap=\"round\"\n stroke-linejoin=\"round\"\n >\n <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"></path>\n </svg>\n </button>\n\n <!-- Chat Window -->\n <div v-if=\"state.isOpen\" class=\"blockspark-chat-window\">\n <div class=\"blockspark-chat-header\">\n <div class=\"blockspark-chat-header-content\">\n <div class=\"blockspark-chat-title\">{{ config.title }}</div>\n <div class=\"blockspark-chat-subtitle\">\n {{ config.subtitle }}\n <span v-if=\"state.chatMode === 'human'\" class=\"blockspark-mode-indicator\">\n • {{ wsConnected ? 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I'm BlockSpark AI Assistant. How can I help you today?\",\n inputPlaceholder: 'Type your message...',\n emptyStateMessage: \"Hi! I'm BlockSpark AI Assistant. 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package/dist/core/stateManager.cjs.js CHANGED Viewed

@@ -1,2 +1,2 @@
-"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("../services/dialogflowClient.cjs.js"),t=require("../services/chatService.cjs.js"),s=require("../utils/ssr.cjs.js");exports.WidgetStateManager=class{constructor(e){this.listeners=new Set,this.chatMode="ai",this.chatId=null,this.supportSessionId=null,this.chatService=null,this.collectingUserInfo=!1,this.userInfoStep=null,this.collectedUserName="",this.collectedUserEmail="",this.collectedUserMobile="",this.wsConnected=!1,this.agentTyping=!1,this.currentAgent={name:"Agent"},this.isConnectingToAgent=!1,this.agentAccepted=!1,this.chatResolved=!1,this.historyLoaded=null,this.typingTimeout=null,this.agentTypingTimeout=null,this.config=e,this.state={isOpen:!1,showWelcomePopup:!1,messages:[],inputValue:"",isLoading:!1,error:null,sessionId:null,chatMode:"ai"},this.chatService=t.createChatService({baseUrl:this.config.backendBaseUrl||"http://localhost:8012",wsUrl:this.config.backendWsUrl||"ws://localhost:8012",debug:this.config.debug||!1});const i=s.safeLocalStorage(),a=i.getItem("blockspark_chat_mode");a&&(this.chatMode="HUMAN"===a?"human":"ai",this.state.chatMode=this.chatMode),this.chatId=i.getItem("blockspark_chat_id"),this.supportSessionId=i.getItem("blockspark_session_id")}subscribe(e){return this.listeners.add(e),()=>{this.listeners.delete(e)}}getState(){return{...this.state}}setState(e){this.state={...this.state,...e},this.listeners.forEach(e=>e(this.getState()))}updateConfig(e){this.config={...this.config,...e}}async openChat(){if(this.setState({isOpen:!0}),this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1}),"ai"===this.state.chatMode&&!this.state.sessionId&&this.config.dfProjectId&&this.config.dfAgentId)try{this.setState({isLoading:!0});const t={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"},s=await e.createDialogflowSession(t);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(t){this.setState({isLoading:!1,error:t.message||"Failed to initialize chat"});const e={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[e]})}}closeChat(){this.setState({isOpen:!1})}closeWelcomePopup(){this.setState({showWelcomePopup:!1})}toggleChat(){const e=!this.state.isOpen;this.setState({isOpen:e}),e&&this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1})}setInputValue(e){this.setState({inputValue:e})}clearError(){this.setState({error:null})}async sendMessage(e,s=!1){if(e.trim()&&!this.state.isLoading){if(this.collectingUserInfo){const t={id:`user-${Date.now()}`,text:e.trim(),sender:"user",timestamp:new Date};return this.setState({messages:[...this.state.messages,t],inputValue:"",isLoading:!1,error:null}),void(await this.handleUserInfoCollection(e))}if(s)this.setState({inputValue:"",isLoading:!0,error:null});else{const t={id:`user-${Date.now()}`,text:e.trim(),sender:"user",timestamp:new Date};this.setState({messages:[...this.state.messages,t],inputValue:"",isLoading:!0,error:null})}try{"human"===this.state.chatMode?await this.sendHumanMessage(e):await this.sendAIMessage(e)}catch(i){if(i instanceof t.ChatResolvedError||"ChatResolvedError"===i?.name||"chat_resolved"===i?.message)return void this.enterResolvedState(this.chatId);const e={id:`error-${Date.now()}`,text:this.config.debug?`Error: ${i.message||"Failed to send message"}`:i.message?.includes("CORS")||i.message?.includes("Failed to fetch")?"Unable to connect to Dialogflow. Please check your configuration and network.":"Sorry, I'm having trouble processing your message. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e],error:i.message||"Failed to send message",isLoading:!1})}}}async sendAIMessage(t){if(!this.config.dfProjectId||!this.config.dfAgentId)throw new Error("Dialogflow configuration is missing");const s={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"};if(!this.state.sessionId){const t=await e.createDialogflowSession(s);this.setState({sessionId:t.session_id})}this.config.debug;const i=await e.sendDialogflowMessage(t,this.state.sessionId,s);if(this.config.debug,!0===i.handoff){const e={id:`bot-${Date.now()}`,text:i.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:i.richContent};return this.setState({messages:[...this.state.messages,e],isLoading:!1}),void this.startUserInfoCollection()}const a={id:`bot-${Date.now()}`,text:i.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:i.richContent};this.setState({messages:[...this.state.messages,a],isLoading:!1})}async sendHumanMessage(e){if(!this.chatId||!this.supportSessionId){const e={id:`error-${Date.now()}`,text:"Chat session not initialized. 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Please provide your name:",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]})}async handleUserInfoCollection(e){if("name"===this.userInfoStep){const t=e.trim();this.collectedUserName=t,this.userInfoStep="email";const s={id:`prompt-${Date.now()}`,text:"Thank you! Now please provide your email address:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,s],inputValue:""})}if("email"===this.userInfoStep){const t=e.trim();if(!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(t)){const e={id:`prompt-${Date.now()}`,text:"Please provide a valid email address:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],inputValue:""})}this.collectedUserEmail=t,this.userInfoStep="mobile";const s={id:`prompt-${Date.now()}`,text:"Thank you! Now please provide your mobile number:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,s],inputValue:""})}if("mobile"===this.userInfoStep){const t=e.trim();if(!/^[\+]?[(]?[0-9]{1,4}[)]?[-\s\.]?[(]?[0-9]{1,4}[)]?[-\s\.]?[0-9]{1,9}$/.test(t)||t.length<10){const e={id:`prompt-${Date.now()}`,text:"Please provide a valid mobile number (e.g., +1234567890):",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],inputValue:""})}this.collectedUserMobile=t,this.collectingUserInfo=!1,this.userInfoStep=null,await this.handleHandoff(this.collectedUserName,this.collectedUserEmail,t),this.setState({inputValue:""})}}async handleHandoff(e,t,i){if(!this.chatService)throw new Error("Chat service not initialized");try{this.isConnectingToAgent=!0;const n=this.state.sessionId,o=await this.chatService.ensureChatInitialized(this.chatId,this.supportSessionId,n||null,e||null,t||null,i||null);if(!o||!o.chat_id)throw new Error("Failed to initialize chat session");const c=o.chat_id,h=o.session_id;if(c!==this.chatId){this.chatId=c,this.supportSessionId=h;const e=s.safeLocalStorage();e.setItem("blockspark_chat_id",this.chatId),e.setItem("blockspark_session_id",this.supportSessionId),this.config.debug}try{await this.chatService.requestHandoff(c,h,"Customer requested human agent",n||null,e||null,t||null,i||null),this.config.debug}catch(a){if(!(a.message?.includes("Invalid chat_id")||a.message?.includes("Chat not found")||a.message?.includes("unauthorized")||a.message?.includes("400")||a.message?.includes("401")||a.message?.includes("404")||a.message?.includes("expired")))throw a;{this.config.debug,this.chatId=null,this.supportSessionId=null;const a=s.safeLocalStorage();a.removeItem("blockspark_chat_id"),a.removeItem("blockspark_session_id");const o=await this.chatService.startSupportChat(n||null,e||null,t||null,i||null);if(!o||!o.chat_id)throw new Error("Failed to re-initialize chat session");this.chatId=o.chat_id,this.supportSessionId=o.session_id;const c=s.safeLocalStorage();c.setItem("blockspark_chat_id",this.chatId),c.setItem("blockspark_session_id",this.supportSessionId),await this.chatService.requestHandoff(this.chatId,this.supportSessionId,"Customer requested human agent",n||null,e||null,t||null,i||null),this.config.debug}}this.switchToHumanMode(),this.chatResolved=!1,this.agentAccepted=!1;const r={id:`connecting-${Date.now()}`,text:"Connecting you to a human agent...",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,r]}),c&&h&&this.chatService.connectWebSocket(c,h,e=>{this.handleWebSocketMessage(e)},e=>{this.wsConnected=e}),this.isConnectingToAgent=!1}catch(n){const e={id:`error-${Date.now()}`,text:this.config.debug?`Handoff error: ${n.message}`:"Failed to connect to agent. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]}),this.isConnectingToAgent=!1}}handleWebSocketMessage(e){switch(e.type){case"message":if(e.content&&("agent"===e.sender_type||!e.sender_type)){const t={id:e.id||`agent-${Date.now()}`,text:e.content,sender:"agent",timestamp:new Date(e.timestamp||Date.now())};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null)}break;case"typing_start":"agent"===e.sender_type&&(this.agentTyping=!0,this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=setTimeout(()=>{this.agentTyping=!1},3e3));break;case"typing_stop":"agent"===e.sender_type&&(this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null));break;case"agent_changed":if(e.to_agent){this.currentAgent={id:e.to_agent_id,name:e.to_agent};const t={id:`system-${Date.now()}`,text:e.from_agent?`Chat has been transferred from ${e.from_agent} to ${e.to_agent}`:`Chat has been transferred to ${e.to_agent}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,t]})}break;case"agent_accepted":this.agentAccepted=!0,this.isConnectingToAgent=!1;const t={id:e.id||`agent-accepted-${Date.now()}`,text:"You can chat now, the agent has accepted your request.",sender:"bot",timestamp:e.timestamp?new Date(e.timestamp):new Date};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),e.to_agent&&(this.currentAgent={name:e.to_agent,id:e.to_agent_id});break;case"chat_resolved":case"chat_ended":this.enterResolvedState(e.chat_id||null);break;case"chat_info":"active"===e.status?(this.isConnectingToAgent=!1,this.agentAccepted=!0):"resolved"!==e.status&&"ended"!==e.status||this.enterResolvedState(e.chat_id||null),e.agent_id&&(this.currentAgent={...this.currentAgent,id:e.agent_id});break;case"error":const s={id:`error-${Date.now()}`,text:e.error||"An error occurred. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,s]})}}enterResolvedState(t){this.chatResolved=!0,this.isConnectingToAgent=!1,this.agentAccepted=!1,this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null),this.chatService&&this.chatService.disconnectWebSocket(),this.chatId=null,this.supportSessionId=null;const i=s.safeLocalStorage();i.removeItem("blockspark_chat_id"),i.removeItem("blockspark_session_id");const a={id:`resolved-${Date.now()}`,text:"Thank you for contacting us!",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,a]}),setTimeout(async()=>{if(this.switchToBotMode(),this.chatResolved=!1,this.setState({messages:[],sessionId:null}),this.collectingUserInfo=!1,this.userInfoStep=null,this.collectedUserName="",this.collectedUserEmail="",this.collectedUserMobile="",this.config.dfProjectId&&this.config.dfAgentId&&this.state.isOpen)try{this.setState({isLoading:!0});const t={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"},s=await e.createDialogflowSession(t);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(t){this.setState({isLoading:!1,error:t.message||"Failed to initialize chat"});const e={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[e]})}},2e3)}async loadMessageHistory(e=!1){if(this.chatService&&this.chatId&&this.supportSessionId)try{if(this.chatId&&this.supportSessionId){const t=(await this.chatService.loadMessageHistory(this.chatId,this.supportSessionId)).map(e=>({id:e.id||`history-${Date.now()}-${Math.random()}`,text:e.content,sender:"agent"===e.sender_type?"agent":"user",timestamp:new Date(e.timestamp)}));if(e){const e=new Set(this.state.messages.map(e=>e.id)),s=t.filter(t=>!e.has(t.id)),i=[...this.state.messages,...s].sort((e,t)=>e.timestamp.getTime()-t.timestamp.getTime());this.setState({messages:i})}else this.setState({messages:t})}}catch(t){if(this.config.debug){const e={id:`error-${Date.now()}`,text:`Failed to load chat history: ${t.message}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]})}}}getAdditionalState(){return{wsConnected:this.wsConnected,agentTyping:this.agentTyping,currentAgent:this.currentAgent,isConnectingToAgent:this.isConnectingToAgent,agentAccepted:this.agentAccepted,chatResolved:this.chatResolved}}destroy(){this.typingTimeout&&clearTimeout(this.typingTimeout),this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.chatService&&this.chatService.disconnectWebSocket(),this.listeners.clear()}};
+"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("../services/dialogflowClient.cjs.js"),t=require("../services/chatService.cjs.js"),s=require("../utils/ssr.cjs.js");exports.WidgetStateManager=class{constructor(e){this.listeners=new Set,this.chatMode="ai",this.chatId=null,this.supportSessionId=null,this.chatService=null,this.collectingUserInfo=!1,this.userInfoStep=null,this.collectedUserName="",this.collectedUserEmail="",this.collectedUserMobile="",this.wsConnected=!1,this.agentTyping=!1,this.currentAgent={name:"Agent"},this.isConnectingToAgent=!1,this.agentAccepted=!1,this.chatResolved=!1,this.historyLoaded=null,this.typingTimeout=null,this.agentTypingTimeout=null,this.config=e,this.state={isOpen:!1,showWelcomePopup:!1,messages:[],inputValue:"",isLoading:!1,error:null,sessionId:null,chatMode:"ai"},this.chatService=t.createChatService({baseUrl:this.config.backendBaseUrl||"http://localhost:8012",wsUrl:this.config.backendWsUrl||"ws://localhost:8012",debug:this.config.debug||!1});const i=s.safeLocalStorage(),a=i.getItem("blockspark_chat_mode");a&&(this.chatMode="HUMAN"===a?"human":"ai",this.state.chatMode=this.chatMode),this.chatId=i.getItem("blockspark_chat_id"),this.supportSessionId=i.getItem("blockspark_session_id")}subscribe(e){return this.listeners.add(e),()=>{this.listeners.delete(e)}}getState(){return{...this.state}}setState(e){this.state={...this.state,...e},this.listeners.forEach(e=>e(this.getState()))}updateConfig(e){this.config={...this.config,...e}}async openChat(){if(this.setState({isOpen:!0}),this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1}),"ai"===this.state.chatMode&&!this.state.sessionId&&this.config.dfProjectId&&this.config.dfAgentId)try{this.setState({isLoading:!0});const t={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"},s=await e.createDialogflowSession(t);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(t){this.setState({isLoading:!1,error:t.message||"Failed to initialize chat"});const e={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[e]})}}closeChat(){this.setState({isOpen:!1})}closeWelcomePopup(){this.setState({showWelcomePopup:!1})}toggleChat(){const e=!this.state.isOpen;this.setState({isOpen:e}),e&&this.state.showWelcomePopup&&this.setState({showWelcomePopup:!1})}setInputValue(e){this.setState({inputValue:e})}clearError(){this.setState({error:null})}async sendMessage(e,s=!1){if(e.trim()&&!this.state.isLoading){if(this.collectingUserInfo){const t={id:`user-${Date.now()}`,text:e.trim(),sender:"user",timestamp:new Date};return this.setState({messages:[...this.state.messages,t],inputValue:"",isLoading:!1,error:null}),void(await this.handleUserInfoCollection(e))}if(s)this.setState({inputValue:"",isLoading:!0,error:null});else{const t={id:`user-${Date.now()}`,text:e.trim(),sender:"user",timestamp:new Date};this.setState({messages:[...this.state.messages,t],inputValue:"",isLoading:!0,error:null})}try{"human"===this.state.chatMode?await this.sendHumanMessage(e):await this.sendAIMessage(e)}catch(i){if(i instanceof t.ChatResolvedError||"ChatResolvedError"===i?.name||"chat_resolved"===i?.message)return void this.enterResolvedState(this.chatId);const e={id:`error-${Date.now()}`,text:this.config.debug?`Error: ${i.message||"Failed to send message"}`:i.message?.includes("CORS")||i.message?.includes("Failed to fetch")?"Unable to connect to Dialogflow. Please check your configuration and network.":"Sorry, I'm having trouble processing your message. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e],error:i.message||"Failed to send message",isLoading:!1})}}}async sendAIMessage(t){if(!this.config.dfProjectId||!this.config.dfAgentId)throw new Error("Dialogflow configuration is missing");const s={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"};if(!this.state.sessionId){const t=await e.createDialogflowSession(s);this.setState({sessionId:t.session_id})}this.config.debug;const i=await e.sendDialogflowMessage(t,this.state.sessionId,s);if(this.config.debug,!0===i.handoff){const e={id:`bot-${Date.now()}`,text:i.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:i.richContent};return this.setState({messages:[...this.state.messages,e],isLoading:!1}),void this.startUserInfoCollection()}const a={id:`bot-${Date.now()}`,text:i.response||this.config.fallbackWelcomeMessage||"No response",sender:"bot",timestamp:new Date,richContent:i.richContent};this.setState({messages:[...this.state.messages,a],isLoading:!1})}async sendHumanMessage(e){if(!this.chatId||!this.supportSessionId){const e={id:`error-${Date.now()}`,text:"Chat session not initialized. Please try again.",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],isLoading:!1})}if(!this.chatService)throw new Error("Chat service not initialized");this.chatService.sendTypingIndicator("typing_stop"),this.typingTimeout&&(clearTimeout(this.typingTimeout),this.typingTimeout=null);try{this.chatService.sendMessageViaWebSocket(e.trim())||await this.chatService.sendMessageToAgent(this.chatId,this.supportSessionId,e.trim()),this.setState({isLoading:!1})}catch(i){if(i instanceof t.ChatResolvedError||"ChatResolvedError"===i?.name||"chat_resolved"===i?.message)return void this.enterResolvedState(this.chatId);if(!(i.message?.includes("Chat not found")||i.message?.includes("unauthorized")||i.message?.includes("401")||i.message?.includes("404")))throw i;{this.config.debug,this.chatId=null,this.supportSessionId=null;const i=s.safeLocalStorage();i.removeItem("blockspark_chat_id"),i.removeItem("blockspark_session_id");try{const t=await this.chatService.startSupportChat(this.state.sessionId||null,null,null,null);this.chatId=t.chat_id,this.supportSessionId=t.session_id;const i=s.safeLocalStorage();return i.setItem("blockspark_chat_id",this.chatId),i.setItem("blockspark_session_id",this.supportSessionId),this.chatId&&this.supportSessionId&&await this.chatService.sendMessageToAgent(this.chatId,this.supportSessionId,e.trim()),void this.setState({isLoading:!1})}catch(a){if(a instanceof t.ChatResolvedError||"chat_resolved"===a?.message)return void this.enterResolvedState(this.chatId);throw a}}}}switchToHumanMode(){this.chatMode="human",this.setState({chatMode:"human"}),s.safeLocalStorage().setItem("blockspark_chat_mode","HUMAN")}switchToBotMode(){this.chatMode="ai",this.setState({chatMode:"ai"}),s.safeLocalStorage().setItem("blockspark_chat_mode","BOT")}initializeWelcomePopup(){if(!1!==this.config.showWelcomePopup){const e=this.config.welcomePopupDelay||1500;setTimeout(()=>{this.state.isOpen||this.setState({showWelcomePopup:!0})},e)}}startUserInfoCollection(){this.collectingUserInfo=!0,this.userInfoStep="name",this.collectedUserName="",this.collectedUserEmail="",this.collectedUserMobile="";const e={id:`handoff-${Date.now()}`,text:"👤 You're being connected to a live support agent. Please wait while we transfer your conversation...",sender:"bot",timestamp:new Date},t={id:`prompt-${Date.now()}`,text:"To connect you with a human agent, I'll need some information.\n\nPlease provide your name:",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e,t]})}async handleUserInfoCollection(e){if("name"===this.userInfoStep){const t=e.trim();this.collectedUserName=t,this.userInfoStep="email";const s={id:`prompt-${Date.now()}`,text:"✅ Thank you! Now please provide your email address:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,s],inputValue:""})}if("email"===this.userInfoStep){const t=e.trim();if(!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(t)){const e={id:`prompt-${Date.now()}`,text:"Please provide a valid email address:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],inputValue:""})}this.collectedUserEmail=t,this.userInfoStep="mobile";const s={id:`prompt-${Date.now()}`,text:"✅ Thank you! Now please provide your mobile number:",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,s],inputValue:""})}if("mobile"===this.userInfoStep){const t=e.trim();if(!/^[\+]?[(]?[0-9]{1,4}[)]?[-\s\.]?[(]?[0-9]{1,4}[)]?[-\s\.]?[0-9]{1,9}$/.test(t)||t.length<10){const e={id:`prompt-${Date.now()}`,text:"Please provide a valid mobile number (e.g., +1234567890):",sender:"bot",timestamp:new Date};return void this.setState({messages:[...this.state.messages,e],inputValue:""})}this.collectedUserMobile=t,this.collectingUserInfo=!1,this.userInfoStep=null,await this.handleHandoff(this.collectedUserName,this.collectedUserEmail,t),this.setState({inputValue:""})}}async handleHandoff(e,t,i){if(!this.chatService)throw new Error("Chat service not initialized");try{this.isConnectingToAgent=!0;const n=this.state.sessionId,o=await this.chatService.ensureChatInitialized(this.chatId,this.supportSessionId,n||null,e||null,t||null,i||null);if(!o||!o.chat_id)throw new Error("Failed to initialize chat session");const c=o.chat_id,h=o.session_id;if(c!==this.chatId){this.chatId=c,this.supportSessionId=h;const e=s.safeLocalStorage();e.setItem("blockspark_chat_id",this.chatId),e.setItem("blockspark_session_id",this.supportSessionId),this.config.debug}try{await this.chatService.requestHandoff(c,h,"Customer requested human agent",n||null,e||null,t||null,i||null),this.config.debug}catch(a){if(!(a.message?.includes("Invalid chat_id")||a.message?.includes("Chat not found")||a.message?.includes("unauthorized")||a.message?.includes("400")||a.message?.includes("401")||a.message?.includes("404")||a.message?.includes("expired")))throw a;{this.config.debug,this.chatId=null,this.supportSessionId=null;const a=s.safeLocalStorage();a.removeItem("blockspark_chat_id"),a.removeItem("blockspark_session_id");const o=await this.chatService.startSupportChat(n||null,e||null,t||null,i||null);if(!o||!o.chat_id)throw new Error("Failed to re-initialize chat session");this.chatId=o.chat_id,this.supportSessionId=o.session_id;const c=s.safeLocalStorage();c.setItem("blockspark_chat_id",this.chatId),c.setItem("blockspark_session_id",this.supportSessionId),await this.chatService.requestHandoff(this.chatId,this.supportSessionId,"Customer requested human agent",n||null,e||null,t||null,i||null),this.config.debug}}this.switchToHumanMode(),this.chatResolved=!1,this.agentAccepted=!1;const r={id:`connecting-${Date.now()}`,text:"🔄 Connecting you to a human agent...",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,r]}),c&&h&&this.chatService.connectWebSocket(c,h,e=>{this.handleWebSocketMessage(e)},e=>{this.wsConnected=e}),this.isConnectingToAgent=!1}catch(n){const e={id:`error-${Date.now()}`,text:this.config.debug?`Handoff error: ${n.message}`:"Failed to connect to agent. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]}),this.isConnectingToAgent=!1}}handleWebSocketMessage(e){switch(e.type){case"message":if(e.content&&("agent"===e.sender_type||!e.sender_type)){const t={id:e.id||`agent-${Date.now()}`,text:e.content,sender:"agent",timestamp:new Date(e.timestamp||Date.now())};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null)}break;case"typing_start":"agent"===e.sender_type&&(this.agentTyping=!0,this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=setTimeout(()=>{this.agentTyping=!1},3e3));break;case"typing_stop":"agent"===e.sender_type&&(this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null));break;case"agent_changed":if(e.to_agent){this.currentAgent={id:e.to_agent_id,name:e.to_agent};const t={id:`system-${Date.now()}`,text:e.from_agent?`Chat has been transferred from ${e.from_agent} to ${e.to_agent}`:`Chat has been transferred to ${e.to_agent}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,t]})}break;case"agent_accepted":this.agentAccepted=!0,this.isConnectingToAgent=!1;const t={id:e.id||`agent-accepted-${Date.now()}`,text:"You can chat now, the agent has accepted your request.",sender:"bot",timestamp:e.timestamp?new Date(e.timestamp):new Date};new Set(this.state.messages.map(e=>e.id)).has(t.id)||this.setState({messages:[...this.state.messages,t]}),e.to_agent&&(this.currentAgent={name:e.to_agent,id:e.to_agent_id});break;case"chat_resolved":case"chat_ended":this.enterResolvedState(e.chat_id||null);break;case"chat_info":"active"===e.status?(this.isConnectingToAgent=!1,this.agentAccepted=!0):"resolved"!==e.status&&"ended"!==e.status||this.enterResolvedState(e.chat_id||null),e.agent_id&&(this.currentAgent={...this.currentAgent,id:e.agent_id});break;case"error":const s={id:`error-${Date.now()}`,text:e.error||"An error occurred. Please try again.",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,s]})}}enterResolvedState(t){this.chatResolved=!0,this.isConnectingToAgent=!1,this.agentAccepted=!1,this.agentTyping=!1,this.agentTypingTimeout&&(clearTimeout(this.agentTypingTimeout),this.agentTypingTimeout=null),this.chatService&&this.chatService.disconnectWebSocket(),this.chatId=null,this.supportSessionId=null;const i=s.safeLocalStorage();i.removeItem("blockspark_chat_id"),i.removeItem("blockspark_session_id");const a={id:`resolved-${Date.now()}`,text:"Thank you for contacting us!",sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,a]}),setTimeout(async()=>{if(this.switchToBotMode(),this.chatResolved=!1,this.setState({messages:[],sessionId:null}),this.collectingUserInfo=!1,this.userInfoStep=null,this.collectedUserName="",this.collectedUserEmail="",this.collectedUserMobile="",this.config.dfProjectId&&this.config.dfAgentId&&this.state.isOpen)try{this.setState({isLoading:!0});const t={dfProjectId:this.config.dfProjectId,dfLocation:this.config.dfLocation||"us-central1",dfAgentId:this.config.dfAgentId,serviceAccountKey:this.config.serviceAccountKey,accessToken:this.config.accessToken,languageCode:this.config.languageCode||"en"},s=await e.createDialogflowSession(t);if(this.setState({sessionId:s.session_id,isLoading:!1}),s.message){const e={id:`welcome-${Date.now()}`,text:s.message,sender:"bot",timestamp:new Date,richContent:s.richContent};this.setState({messages:[e]})}}catch(t){this.setState({isLoading:!1,error:t.message||"Failed to initialize chat"});const e={id:`fallback-${Date.now()}`,text:this.config.fallbackWelcomeMessage||"Hello! How can I help you today?",sender:"bot",timestamp:new Date};this.setState({messages:[e]})}},2e3)}async loadMessageHistory(e=!1){if(this.chatService&&this.chatId&&this.supportSessionId)try{if(this.chatId&&this.supportSessionId){const t=(await this.chatService.loadMessageHistory(this.chatId,this.supportSessionId)).map(e=>({id:e.id||`history-${Date.now()}-${Math.random()}`,text:e.content,sender:"agent"===e.sender_type?"agent":"user",timestamp:new Date(e.timestamp)}));if(e){const e=new Set(this.state.messages.map(e=>e.id)),s=t.filter(t=>!e.has(t.id)),i=[...this.state.messages,...s].sort((e,t)=>e.timestamp.getTime()-t.timestamp.getTime());this.setState({messages:i})}else this.setState({messages:t})}}catch(t){if(this.config.debug){const e={id:`error-${Date.now()}`,text:`Failed to load chat history: ${t.message}`,sender:"bot",timestamp:new Date};this.setState({messages:[...this.state.messages,e]})}}}getAdditionalState(){return{wsConnected:this.wsConnected,agentTyping:this.agentTyping,currentAgent:this.currentAgent,isConnectingToAgent:this.isConnectingToAgent,agentAccepted:this.agentAccepted,chatResolved:this.chatResolved}}destroy(){this.typingTimeout&&clearTimeout(this.typingTimeout),this.agentTypingTimeout&&clearTimeout(this.agentTypingTimeout),this.chatService&&this.chatService.disconnectWebSocket(),this.listeners.clear()}};
 //# sourceMappingURL=stateManager.cjs.js.map

package/dist/core/stateManager.cjs.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- {"version":3,"file":"stateManager.cjs.js","sources":["../../src/core/stateManager.ts"],"sourcesContent":["/*\n State Manager - Framework Agnostic\n * Manages widget state independently of framework\n /\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n createDialogflowSession,\n sendDialogflowMessage,\n type DialogflowConfig,\n} from '../services/dialogflowClient';\nimport { \n createChatService, \n ChatResolvedError,\n type WebSocketMessage\n} from '../services/chatService';\nimport { safeLocalStorage } from '../utils/ssr';\n\nexport class WidgetStateManager {\n private state: WidgetState;\n private config: WidgetConfig;\n private listeners: Set<(state: WidgetState) => void> = new Set();\n private chatMode: 'ai' \| 'human' = 'ai';\n private chatId: string \| null = null;\n private supportSessionId: string \| null = null;\n private chatService: ReturnType<typeof createChatService> \| null = null;\n \n // User info collection for handoff\n private collectingUserInfo: boolean = false;\n private userInfoStep: 'name' \| 'email' \| 'mobile' \| null = null;\n private collectedUserName: string = '';\n private collectedUserEmail: string = '';\n private collectedUserMobile: string = '';\n \n // Additional state for human support\n private wsConnected: boolean = false;\n private agentTyping: boolean = false;\n private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n private isConnectingToAgent: boolean = false;\n private agentAccepted: boolean = false;\n private chatResolved: boolean = false;\n private historyLoaded: string \| null = null;\n \n // Typing timeout refs (stored as class properties since we can't use refs)\n private typingTimeout: NodeJS.Timeout \| null = null;\n private agentTypingTimeout: NodeJS.Timeout \| null = null;\n\n constructor(config: WidgetConfig) {\n this.config = config;\n this.state = {\n isOpen: false,\n showWelcomePopup: false,\n messages: [],\n inputValue: '',\n isLoading: false,\n error: null,\n sessionId: null,\n chatMode: 'ai',\n };\n \n // Initialize ChatService\n this.chatService = createChatService({\n baseUrl: this.config.backendBaseUrl \|\| 'http://localhost:8012',\n wsUrl: this.config.backendWsUrl \|\| 'ws://localhost:8012',\n debug: this.config.debug \|\| false,\n });\n \n // Load chat mode and chat IDs from localStorage if available (SSR-safe)\n const storage = safeLocalStorage();\n const savedMode = storage.getItem('blockspark_chat_mode');\n if (savedMode) {\n this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n this.state.chatMode = this.chatMode;\n }\n \n this.chatId = storage.getItem('blockspark_chat_id');\n this.supportSessionId = storage.getItem('blockspark_session_id');\n }\n\n /\n Subscribe to state changes\n /\n subscribe(listener: (state: WidgetState) => void): () => void {\n this.listeners.add(listener);\n return () => {\n this.listeners.delete(listener);\n };\n }\n\n /\n Get current state\n /\n getState(): WidgetState {\n return { ...this.state };\n }\n\n /\n Update state and notify listeners\n /\n private setState(updates: Partial<WidgetState>): void {\n this.state = { ...this.state, ...updates };\n this.listeners.forEach(listener => listener(this.getState()));\n }\n\n /\n Update configuration\n /\n updateConfig(config: Partial<WidgetConfig>): void {\n this.config = { ...this.config, ...config };\n }\n\n /\n Open chat\n /\n async openChat(): Promise<void> {\n this.setState({ isOpen: true });\n if (this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n \n // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error initializing Dialogflow session:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }\n\n /\n Close chat\n /\n closeChat(): void {\n this.setState({ isOpen: false });\n }\n\n /\n Close welcome popup\n /\n closeWelcomePopup(): void {\n this.setState({ showWelcomePopup: false });\n }\n\n /\n Toggle chat\n /\n toggleChat(): void {\n const willBeOpen = !this.state.isOpen;\n this.setState({ isOpen: willBeOpen });\n if (willBeOpen && this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n }\n\n /\n Set input value\n /\n setInputValue(value: string): void {\n this.setState({ inputValue: value });\n }\n\n /\n Clear error\n /\n clearError(): void {\n this.setState({ error: null });\n }\n\n /\n Send message\n /\n async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n if (!text.trim() \|\| this.state.isLoading) {\n return;\n }\n\n // Handle user info collection for handoff\n if (this.collectingUserInfo) {\n // Add user message first so it appears in chat\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: false,\n error: null,\n });\n \n // Then handle the info collection\n await this.handleUserInfoCollection(text);\n return;\n }\n\n // Add user message unless skipped (e.g., when chip button already added it)\n if (!skipUserMessage) {\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: true,\n error: null,\n });\n } else {\n this.setState({\n inputValue: '',\n isLoading: true,\n error: null,\n });\n }\n\n try {\n if (this.state.chatMode === 'human') {\n // Human support mode\n await this.sendHumanMessage(text);\n } else {\n // AI mode (Dialogflow)\n await this.sendAIMessage(text);\n }\n } catch (error: any) {\n console.error('Error sending message:', error);\n \n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n \n // Add error message to chat\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug \n ? `Error: ${error.message \|\| 'Failed to send message'}`\n : error.message?.includes('CORS') \|\| error.message?.includes('Failed to fetch')\n ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, errorMessage],\n error: error.message \|\| 'Failed to send message',\n isLoading: false,\n });\n }\n }\n\n /\n Send message to Dialogflow\n /\n private async sendAIMessage(text: string): Promise<void> {\n if (!this.config.dfProjectId \|\| !this.config.dfAgentId) {\n throw new Error('Dialogflow configuration is missing');\n }\n\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId!,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId!,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n\n // Create session if needed\n if (!this.state.sessionId) {\n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ sessionId: session.session_id });\n }\n\n // Send message (correct parameter order: message, sessionId, config)\n if (this.config.debug) {\n console.log('Sending message to Dialogflow:', {\n message: text,\n sessionId: this.state.sessionId,\n hasConfig: !!dialogflowConfig,\n });\n }\n \n const response = await sendDialogflowMessage(\n text,\n this.state.sessionId!,\n dialogflowConfig\n );\n\n if (this.config.debug) {\n console.log('Dialogflow response:', {\n response: response.response,\n hasRichContent: !!response.richContent,\n richContent: response.richContent,\n });\n }\n\n // Check for handoff\n if (response.handoff === true) {\n // Add bot response first\n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n \n // Start collecting user info for handoff\n this.startUserInfoCollection();\n return;\n }\n \n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n }\n\n /\n Send message to human support\n /\n private async sendHumanMessage(text: string): Promise<void> {\n if (!this.chatId \|\| !this.supportSessionId) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: 'Chat session not initialized. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n isLoading: false,\n });\n return;\n }\n\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n // Send typing_stop before sending message\n this.chatService.sendTypingIndicator('typing_stop');\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n this.typingTimeout = null;\n }\n\n try {\n // Try WebSocket first, fallback to REST API\n const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n \n if (!sentViaWs) {\n // Fallback to REST API\n await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n }\n \n this.setState({ isLoading: false });\n } catch (error: any) {\n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n\n // Handle 401/404 - clear chat_id and reinitialize\n if (error.message?.includes('Chat not found') \|\|\n error.message?.includes('unauthorized') \|\|\n error.message?.includes('401') \|\|\n error.message?.includes('404')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired. Re-initializing...');\n }\n \n // Clear chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Try to reinitialize chat\n try {\n const newSession = await this.chatService.startSupportChat(\n this.state.sessionId \|\| null,\n null,\n null,\n null\n );\n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage1 = safeLocalStorage();\n storage1.setItem('blockspark_chat_id', this.chatId);\n storage1.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry sending message\n if (this.chatId && this.supportSessionId) {\n await this.chatService.sendMessageToAgent(\n this.chatId,\n this.supportSessionId,\n text.trim()\n );\n }\n this.setState({ isLoading: false });\n return;\n } catch (retryError: any) {\n if (retryError instanceof ChatResolvedError \|\| retryError?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n throw retryError;\n }\n } else {\n throw error;\n }\n }\n }\n\n /\n Switch to human mode\n /\n switchToHumanMode(): void {\n this.chatMode = 'human';\n this.setState({ chatMode: 'human' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'HUMAN');\n }\n\n /\n Switch to AI mode\n /\n switchToBotMode(): void {\n this.chatMode = 'ai';\n this.setState({ chatMode: 'ai' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'BOT');\n }\n\n /\n Initialize welcome popup\n /\n initializeWelcomePopup(): void {\n if (this.config.showWelcomePopup !== false) {\n const delay = this.config.welcomePopupDelay \|\| 1500;\n setTimeout(() => {\n if (!this.state.isOpen) {\n this.setState({ showWelcomePopup: true });\n }\n }, delay);\n }\n }\n\n /\n Start user info collection for handoff\n /\n private startUserInfoCollection(): void {\n this.collectingUserInfo = true;\n this.userInfoStep = 'name';\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Ask for name\n const namePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'To connect you with a human agent, I\\'ll need some information. Please provide your name:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, namePrompt],\n });\n }\n\n /\n Handle user info collection\n /\n private async handleUserInfoCollection(text: string): Promise<void> {\n if (this.userInfoStep === 'name') {\n // Save name and ask for email\n const name = text.trim();\n this.collectedUserName = name;\n this.userInfoStep = 'email';\n \n // Ask for email\n const emailPrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Thank you! Now please provide your email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, emailPrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'email') {\n // Validate email format\n const email = text.trim();\n const emailRegex = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$/;\n \n if (!emailRegex.test(email)) {\n // Invalid email, ask again\n const invalidEmailMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidEmailMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save email and ask for mobile\n this.collectedUserEmail = email;\n this.userInfoStep = 'mobile';\n \n // Ask for mobile\n const mobilePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Thank you! Now please provide your mobile number:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, mobilePrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'mobile') {\n // Validate mobile format\n const mobile = text.trim();\n const mobileRegex = /^[\\+]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[0-9]{1,9}$/;\n \n if (!mobileRegex.test(mobile) \|\| mobile.length < 10) {\n // Invalid mobile, ask again\n const invalidMobileMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid mobile number (e.g., +1234567890):',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidMobileMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save mobile and proceed with handoff\n this.collectedUserMobile = mobile;\n \n // Reset collection state\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n \n // Proceed with handoff using collected info\n await this.handleHandoff(this.collectedUserName, this.collectedUserEmail, mobile);\n this.setState({ inputValue: '' });\n }\n }\n\n /\n Handle handoff from Dialogflow to human support\n /\n async handleHandoff(customerName?: string, customerEmail?: string, customerMobile?: string): Promise<void> {\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n try {\n this.isConnectingToAgent = true;\n \n // Get Dialogflow session ID if available\n const dialogflowSessionId = this.state.sessionId;\n \n // STEP 1: Ensure chat is initialized\n const session = await this.chatService.ensureChatInitialized(\n this.chatId,\n this.supportSessionId,\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!session \|\| !session.chat_id) {\n throw new Error('Failed to initialize chat session');\n }\n \n const currentChatId = session.chat_id;\n const currentSupportSessionId = session.session_id;\n \n // Update state if chat was newly initialized\n if (currentChatId !== this.chatId) {\n this.chatId = currentChatId;\n this.supportSessionId = currentSupportSessionId;\n const storage = safeLocalStorage();\n storage.setItem('blockspark_chat_id', this.chatId);\n storage.setItem('blockspark_session_id', this.supportSessionId);\n if (this.config.debug) {\n console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n }\n }\n\n // STEP 2: Request handoff\n try {\n await this.chatService.requestHandoff(\n currentChatId,\n currentSupportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully');\n }\n } catch (handoffError: any) {\n // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n if (handoffError.message?.includes('Invalid chat_id') \|\| \n handoffError.message?.includes('Chat not found') \|\|\n handoffError.message?.includes('unauthorized') \|\|\n handoffError.message?.includes('400') \|\|\n handoffError.message?.includes('401') \|\|\n handoffError.message?.includes('404') \|\|\n handoffError.message?.includes('expired')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n }\n \n // Clear old chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage2 = safeLocalStorage();\n storage2.removeItem('blockspark_chat_id');\n storage2.removeItem('blockspark_session_id');\n \n // Create new chat session\n const newSession = await this.chatService.startSupportChat(\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!newSession \|\| !newSession.chat_id) {\n throw new Error('Failed to re-initialize chat session');\n }\n \n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage4 = safeLocalStorage();\n storage4.setItem('blockspark_chat_id', this.chatId);\n storage4.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry handoff with new chat_id\n await this.chatService.requestHandoff(\n this.chatId,\n this.supportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully after retry');\n }\n } else {\n throw handoffError;\n }\n }\n\n // Switch to human mode\n this.switchToHumanMode();\n this.chatResolved = false;\n this.agentAccepted = false;\n\n // Add connecting message\n const connectingMessage: ChatMessage = {\n id: `connecting-${Date.now()}`,\n text: 'Connecting you to a human agent...',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, connectingMessage],\n });\n\n // Connect WebSocket with handlers\n if (currentChatId && currentSupportSessionId) {\n this.chatService.connectWebSocket(\n currentChatId,\n currentSupportSessionId,\n (message: WebSocketMessage) => {\n this.handleWebSocketMessage(message);\n },\n (connected: boolean) => {\n this.wsConnected = connected;\n }\n );\n }\n \n this.isConnectingToAgent = false;\n } catch (error: any) {\n console.error('Error handling handoff:', error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug\n ? `Handoff error: ${error.message}`\n : 'Failed to connect to agent. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n this.isConnectingToAgent = false;\n }\n }\n\n /\n Handle WebSocket messages\n /\n private handleWebSocketMessage(message: WebSocketMessage): void {\n switch (message.type) {\n case 'message':\n if (message.content) {\n // Only display messages from agent\n if (message.sender_type === 'agent' \|\| !message.sender_type) {\n const agentMessage: ChatMessage = {\n id: message.id \|\| `agent-${Date.now()}`,\n text: message.content,\n sender: 'agent',\n timestamp: new Date(message.timestamp \|\| Date.now()),\n };\n \n // Avoid duplicate messages\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(agentMessage.id)) {\n this.setState({\n messages: [...this.state.messages, agentMessage],\n });\n }\n \n // Hide typing indicator when message received\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n }\n break;\n\n case 'typing_start':\n if (message.sender_type === 'agent') {\n this.agentTyping = true;\n // Auto-hide after 3 seconds if no message received\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n this.agentTypingTimeout = setTimeout(() => {\n this.agentTyping = false;\n }, 3000);\n }\n break;\n\n case 'typing_stop':\n if (message.sender_type === 'agent') {\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n break;\n\n case 'agent_changed':\n if (message.to_agent) {\n this.currentAgent = {\n id: message.to_agent_id,\n name: message.to_agent,\n };\n\n // Add system message to chat\n const systemMessage: ChatMessage = {\n id: `system-${Date.now()}`,\n text: message.from_agent\n ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n : `Chat has been transferred to ${message.to_agent}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, systemMessage],\n });\n }\n break;\n\n case 'agent_accepted':\n this.agentAccepted = true;\n this.isConnectingToAgent = false;\n const acceptedMessage: ChatMessage = {\n id: message.id \|\| `agent-accepted-${Date.now()}`,\n text: 'You can chat now, the agent has accepted your request.',\n sender: 'bot',\n timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n };\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(acceptedMessage.id)) {\n this.setState({\n messages: [...this.state.messages, acceptedMessage],\n });\n }\n if (message.to_agent) {\n this.currentAgent = {\n name: message.to_agent,\n id: message.to_agent_id,\n };\n }\n break;\n\n case 'chat_resolved':\n case 'chat_ended':\n this.enterResolvedState(message.chat_id \|\| null);\n break;\n\n case 'chat_info':\n if (message.status === 'active') {\n this.isConnectingToAgent = false;\n this.agentAccepted = true;\n } else if (message.status === 'resolved' \|\| message.status === 'ended') {\n this.enterResolvedState(message.chat_id \|\| null);\n }\n if (message.agent_id) {\n this.currentAgent = {\n ...this.currentAgent,\n id: message.agent_id,\n };\n }\n break;\n\n case 'error':\n console.error('WebSocket error:', message.error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: message.error \|\| 'An error occurred. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n break;\n }\n }\n\n /\n Enter resolved state\n /\n private enterResolvedState(resolvedChatId?: string \| null): void {\n this.chatResolved = true;\n this.isConnectingToAgent = false;\n this.agentAccepted = false;\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n\n // Stop WS + prevent any reuse of the old chat_id\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Add thank you message before reset\n const thankYouMessage: ChatMessage = {\n id: `resolved-${Date.now()}`,\n text: 'Thank you for contacting us!',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, thankYouMessage],\n });\n \n // Automatically reset to BOT mode after showing thank you message\n setTimeout(async () => {\n this.switchToBotMode();\n this.chatResolved = false;\n this.setState({\n messages: [],\n sessionId: null, // Clear session ID to force recreation\n });\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Recreate Dialogflow session to start fresh\n if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error recreating Dialogflow session after handoff:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! 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1	+ {"version":3,"file":"stateManager.cjs.js","sources":["../../src/core/stateManager.ts"],"sourcesContent":["/*\n State Manager - Framework Agnostic\n * Manages widget state independently of framework\n /\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n createDialogflowSession,\n sendDialogflowMessage,\n type DialogflowConfig,\n} from '../services/dialogflowClient';\nimport { \n createChatService, \n ChatResolvedError,\n type WebSocketMessage\n} from '../services/chatService';\nimport { safeLocalStorage } from '../utils/ssr';\n\nexport class WidgetStateManager {\n private state: WidgetState;\n private config: WidgetConfig;\n private listeners: Set<(state: WidgetState) => void> = new Set();\n private chatMode: 'ai' \| 'human' = 'ai';\n private chatId: string \| null = null;\n private supportSessionId: string \| null = null;\n private chatService: ReturnType<typeof createChatService> \| null = null;\n \n // User info collection for handoff\n private collectingUserInfo: boolean = false;\n private userInfoStep: 'name' \| 'email' \| 'mobile' \| null = null;\n private collectedUserName: string = '';\n private collectedUserEmail: string = '';\n private collectedUserMobile: string = '';\n \n // Additional state for human support\n private wsConnected: boolean = false;\n private agentTyping: boolean = false;\n private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n private isConnectingToAgent: boolean = false;\n private agentAccepted: boolean = false;\n private chatResolved: boolean = false;\n private historyLoaded: string \| null = null;\n \n // Typing timeout refs (stored as class properties since we can't use refs)\n private typingTimeout: NodeJS.Timeout \| null = null;\n private agentTypingTimeout: NodeJS.Timeout \| null = null;\n\n constructor(config: WidgetConfig) {\n this.config = config;\n this.state = {\n isOpen: false,\n showWelcomePopup: false,\n messages: [],\n inputValue: '',\n isLoading: false,\n error: null,\n sessionId: null,\n chatMode: 'ai',\n };\n \n // Initialize ChatService\n this.chatService = createChatService({\n baseUrl: this.config.backendBaseUrl \|\| 'http://localhost:8012',\n wsUrl: this.config.backendWsUrl \|\| 'ws://localhost:8012',\n debug: this.config.debug \|\| false,\n });\n \n // Load chat mode and chat IDs from localStorage if available (SSR-safe)\n const storage = safeLocalStorage();\n const savedMode = storage.getItem('blockspark_chat_mode');\n if (savedMode) {\n this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n this.state.chatMode = this.chatMode;\n }\n \n this.chatId = storage.getItem('blockspark_chat_id');\n this.supportSessionId = storage.getItem('blockspark_session_id');\n }\n\n /\n Subscribe to state changes\n /\n subscribe(listener: (state: WidgetState) => void): () => void {\n this.listeners.add(listener);\n return () => {\n this.listeners.delete(listener);\n };\n }\n\n /\n Get current state\n /\n getState(): WidgetState {\n return { ...this.state };\n }\n\n /\n Update state and notify listeners\n /\n private setState(updates: Partial<WidgetState>): void {\n this.state = { ...this.state, ...updates };\n this.listeners.forEach(listener => listener(this.getState()));\n }\n\n /\n Update configuration\n /\n updateConfig(config: Partial<WidgetConfig>): void {\n this.config = { ...this.config, ...config };\n }\n\n /\n Open chat\n /\n async openChat(): Promise<void> {\n this.setState({ isOpen: true });\n if (this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n \n // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error initializing Dialogflow session:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }\n\n /\n Close chat\n /\n closeChat(): void {\n this.setState({ isOpen: false });\n }\n\n /\n Close welcome popup\n /\n closeWelcomePopup(): void {\n this.setState({ showWelcomePopup: false });\n }\n\n /\n Toggle chat\n /\n toggleChat(): void {\n const willBeOpen = !this.state.isOpen;\n this.setState({ isOpen: willBeOpen });\n if (willBeOpen && this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n }\n\n /\n Set input value\n /\n setInputValue(value: string): void {\n this.setState({ inputValue: value });\n }\n\n /\n Clear error\n /\n clearError(): void {\n this.setState({ error: null });\n }\n\n /\n Send message\n /\n async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n if (!text.trim() \|\| this.state.isLoading) {\n return;\n }\n\n // Handle user info collection for handoff\n if (this.collectingUserInfo) {\n // Add user message first so it appears in chat\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: false,\n error: null,\n });\n \n // Then handle the info collection\n await this.handleUserInfoCollection(text);\n return;\n }\n\n // Add user message unless skipped (e.g., when chip button already added it)\n if (!skipUserMessage) {\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: true,\n error: null,\n });\n } else {\n this.setState({\n inputValue: '',\n isLoading: true,\n error: null,\n });\n }\n\n try {\n if (this.state.chatMode === 'human') {\n // Human support mode\n await this.sendHumanMessage(text);\n } else {\n // AI mode (Dialogflow)\n await this.sendAIMessage(text);\n }\n } catch (error: any) {\n console.error('Error sending message:', error);\n \n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n \n // Add error message to chat\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug \n ? `Error: ${error.message \|\| 'Failed to send message'}`\n : error.message?.includes('CORS') \|\| error.message?.includes('Failed to fetch')\n ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, errorMessage],\n error: error.message \|\| 'Failed to send message',\n isLoading: false,\n });\n }\n }\n\n /\n Send message to Dialogflow\n /\n private async sendAIMessage(text: string): Promise<void> {\n if (!this.config.dfProjectId \|\| !this.config.dfAgentId) {\n throw new Error('Dialogflow configuration is missing');\n }\n\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId!,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId!,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n\n // Create session if needed\n if (!this.state.sessionId) {\n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ sessionId: session.session_id });\n }\n\n // Send message (correct parameter order: message, sessionId, config)\n if (this.config.debug) {\n console.log('Sending message to Dialogflow:', {\n message: text,\n sessionId: this.state.sessionId,\n hasConfig: !!dialogflowConfig,\n });\n }\n \n const response = await sendDialogflowMessage(\n text,\n this.state.sessionId!,\n dialogflowConfig\n );\n\n if (this.config.debug) {\n console.log('Dialogflow response:', {\n response: response.response,\n hasRichContent: !!response.richContent,\n richContent: response.richContent,\n });\n }\n\n // Check for handoff\n if (response.handoff === true) {\n // Add bot response first\n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n \n // Start collecting user info for handoff\n this.startUserInfoCollection();\n return;\n }\n \n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n }\n\n /\n Send message to human support\n /\n private async sendHumanMessage(text: string): Promise<void> {\n if (!this.chatId \|\| !this.supportSessionId) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: 'Chat session not initialized. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n isLoading: false,\n });\n return;\n }\n\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n // Send typing_stop before sending message\n this.chatService.sendTypingIndicator('typing_stop');\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n this.typingTimeout = null;\n }\n\n try {\n // Try WebSocket first, fallback to REST API\n const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n \n if (!sentViaWs) {\n // Fallback to REST API\n await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n }\n \n this.setState({ isLoading: false });\n } catch (error: any) {\n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n\n // Handle 401/404 - clear chat_id and reinitialize\n if (error.message?.includes('Chat not found') \|\|\n error.message?.includes('unauthorized') \|\|\n error.message?.includes('401') \|\|\n error.message?.includes('404')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired. Re-initializing...');\n }\n \n // Clear chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Try to reinitialize chat\n try {\n const newSession = await this.chatService.startSupportChat(\n this.state.sessionId \|\| null,\n null,\n null,\n null\n );\n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage1 = safeLocalStorage();\n storage1.setItem('blockspark_chat_id', this.chatId);\n storage1.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry sending message\n if (this.chatId && this.supportSessionId) {\n await this.chatService.sendMessageToAgent(\n this.chatId,\n this.supportSessionId,\n text.trim()\n );\n }\n this.setState({ isLoading: false });\n return;\n } catch (retryError: any) {\n if (retryError instanceof ChatResolvedError \|\| retryError?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n throw retryError;\n }\n } else {\n throw error;\n }\n }\n }\n\n /\n Switch to human mode\n /\n switchToHumanMode(): void {\n this.chatMode = 'human';\n this.setState({ chatMode: 'human' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'HUMAN');\n }\n\n /\n Switch to AI mode\n /\n switchToBotMode(): void {\n this.chatMode = 'ai';\n this.setState({ chatMode: 'ai' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'BOT');\n }\n\n /\n Initialize welcome popup\n /\n initializeWelcomePopup(): void {\n if (this.config.showWelcomePopup !== false) {\n const delay = this.config.welcomePopupDelay \|\| 1500;\n setTimeout(() => {\n if (!this.state.isOpen) {\n this.setState({ showWelcomePopup: true });\n }\n }, delay);\n }\n }\n\n /\n Start user info collection for handoff\n /\n private startUserInfoCollection(): void {\n this.collectingUserInfo = true;\n this.userInfoStep = 'name';\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Add initial handoff message with better formatting\n const handoffMessage: ChatMessage = {\n id: `handoff-${Date.now()}`,\n text: '👤 You\\'re being connected to a live support agent. Please wait while we transfer your conversation...',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n // Ask for name\n const namePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'To connect you with a human agent, I\\'ll need some information.\\n\\nPlease provide your name:',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, handoffMessage, namePrompt],\n });\n }\n\n /\n Handle user info collection\n /\n private async handleUserInfoCollection(text: string): Promise<void> {\n if (this.userInfoStep === 'name') {\n // Save name and ask for email\n const name = text.trim();\n this.collectedUserName = name;\n this.userInfoStep = 'email';\n \n // Ask for email\n const emailPrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: '✅ Thank you! Now please provide your email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, emailPrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'email') {\n // Validate email format\n const email = text.trim();\n const emailRegex = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$/;\n \n if (!emailRegex.test(email)) {\n // Invalid email, ask again\n const invalidEmailMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidEmailMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save email and ask for mobile\n this.collectedUserEmail = email;\n this.userInfoStep = 'mobile';\n \n // Ask for mobile\n const mobilePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: '✅ Thank you! Now please provide your mobile number:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, mobilePrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'mobile') {\n // Validate mobile format\n const mobile = text.trim();\n const mobileRegex = /^[\\+]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[0-9]{1,9}$/;\n \n if (!mobileRegex.test(mobile) \|\| mobile.length < 10) {\n // Invalid mobile, ask again\n const invalidMobileMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid mobile number (e.g., +1234567890):',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidMobileMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save mobile and proceed with handoff\n this.collectedUserMobile = mobile;\n \n // Reset collection state\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n \n // Proceed with handoff using collected info\n await this.handleHandoff(this.collectedUserName, this.collectedUserEmail, mobile);\n this.setState({ inputValue: '' });\n }\n }\n\n /\n Handle handoff from Dialogflow to human support\n /\n async handleHandoff(customerName?: string, customerEmail?: string, customerMobile?: string): Promise<void> {\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n try {\n this.isConnectingToAgent = true;\n \n // Get Dialogflow session ID if available\n const dialogflowSessionId = this.state.sessionId;\n \n // STEP 1: Ensure chat is initialized\n const session = await this.chatService.ensureChatInitialized(\n this.chatId,\n this.supportSessionId,\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!session \|\| !session.chat_id) {\n throw new Error('Failed to initialize chat session');\n }\n \n const currentChatId = session.chat_id;\n const currentSupportSessionId = session.session_id;\n \n // Update state if chat was newly initialized\n if (currentChatId !== this.chatId) {\n this.chatId = currentChatId;\n this.supportSessionId = currentSupportSessionId;\n const storage = safeLocalStorage();\n storage.setItem('blockspark_chat_id', this.chatId);\n storage.setItem('blockspark_session_id', this.supportSessionId);\n if (this.config.debug) {\n console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n }\n }\n\n // STEP 2: Request handoff\n try {\n await this.chatService.requestHandoff(\n currentChatId,\n currentSupportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully');\n }\n } catch (handoffError: any) {\n // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n if (handoffError.message?.includes('Invalid chat_id') \|\| \n handoffError.message?.includes('Chat not found') \|\|\n handoffError.message?.includes('unauthorized') \|\|\n handoffError.message?.includes('400') \|\|\n handoffError.message?.includes('401') \|\|\n handoffError.message?.includes('404') \|\|\n handoffError.message?.includes('expired')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n }\n \n // Clear old chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage2 = safeLocalStorage();\n storage2.removeItem('blockspark_chat_id');\n storage2.removeItem('blockspark_session_id');\n \n // Create new chat session\n const newSession = await this.chatService.startSupportChat(\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!newSession \|\| !newSession.chat_id) {\n throw new Error('Failed to re-initialize chat session');\n }\n \n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage4 = safeLocalStorage();\n storage4.setItem('blockspark_chat_id', this.chatId);\n storage4.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry handoff with new chat_id\n await this.chatService.requestHandoff(\n this.chatId,\n this.supportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully after retry');\n }\n } else {\n throw handoffError;\n }\n }\n\n // Switch to human mode\n this.switchToHumanMode();\n this.chatResolved = false;\n this.agentAccepted = false;\n\n // Add connecting message\n const connectingMessage: ChatMessage = {\n id: `connecting-${Date.now()}`,\n text: '🔄 Connecting you to a human agent...',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, connectingMessage],\n });\n\n // Connect WebSocket with handlers\n if (currentChatId && currentSupportSessionId) {\n this.chatService.connectWebSocket(\n currentChatId,\n currentSupportSessionId,\n (message: WebSocketMessage) => {\n this.handleWebSocketMessage(message);\n },\n (connected: boolean) => {\n this.wsConnected = connected;\n }\n );\n }\n \n this.isConnectingToAgent = false;\n } catch (error: any) {\n console.error('Error handling handoff:', error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug\n ? `Handoff error: ${error.message}`\n : 'Failed to connect to agent. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n this.isConnectingToAgent = false;\n }\n }\n\n /\n Handle WebSocket messages\n /\n private handleWebSocketMessage(message: WebSocketMessage): void {\n switch (message.type) {\n case 'message':\n if (message.content) {\n // Only display messages from agent\n if (message.sender_type === 'agent' \|\| !message.sender_type) {\n const agentMessage: ChatMessage = {\n id: message.id \|\| `agent-${Date.now()}`,\n text: message.content,\n sender: 'agent',\n timestamp: new Date(message.timestamp \|\| Date.now()),\n };\n \n // Avoid duplicate messages\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(agentMessage.id)) {\n this.setState({\n messages: [...this.state.messages, agentMessage],\n });\n }\n \n // Hide typing indicator when message received\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n }\n break;\n\n case 'typing_start':\n if (message.sender_type === 'agent') {\n this.agentTyping = true;\n // Auto-hide after 3 seconds if no message received\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n this.agentTypingTimeout = setTimeout(() => {\n this.agentTyping = false;\n }, 3000);\n }\n break;\n\n case 'typing_stop':\n if (message.sender_type === 'agent') {\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n break;\n\n case 'agent_changed':\n if (message.to_agent) {\n this.currentAgent = {\n id: message.to_agent_id,\n name: message.to_agent,\n };\n\n // Add system message to chat\n const systemMessage: ChatMessage = {\n id: `system-${Date.now()}`,\n text: message.from_agent\n ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n : `Chat has been transferred to ${message.to_agent}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, systemMessage],\n });\n }\n break;\n\n case 'agent_accepted':\n this.agentAccepted = true;\n this.isConnectingToAgent = false;\n const acceptedMessage: ChatMessage = {\n id: message.id \|\| `agent-accepted-${Date.now()}`,\n text: 'You can chat now, the agent has accepted your request.',\n sender: 'bot',\n timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n };\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(acceptedMessage.id)) {\n this.setState({\n messages: [...this.state.messages, acceptedMessage],\n });\n }\n if (message.to_agent) {\n this.currentAgent = {\n name: message.to_agent,\n id: message.to_agent_id,\n };\n }\n break;\n\n case 'chat_resolved':\n case 'chat_ended':\n this.enterResolvedState(message.chat_id \|\| null);\n break;\n\n case 'chat_info':\n if (message.status === 'active') {\n this.isConnectingToAgent = false;\n this.agentAccepted = true;\n } else if (message.status === 'resolved' \|\| message.status === 'ended') {\n this.enterResolvedState(message.chat_id \|\| null);\n }\n if (message.agent_id) {\n this.currentAgent = {\n ...this.currentAgent,\n id: message.agent_id,\n };\n }\n break;\n\n case 'error':\n console.error('WebSocket error:', message.error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: message.error \|\| 'An error occurred. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n break;\n }\n }\n\n /\n Enter resolved state\n /\n private enterResolvedState(resolvedChatId?: string \| null): void {\n this.chatResolved = true;\n this.isConnectingToAgent = false;\n this.agentAccepted = false;\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n\n // Stop WS + prevent any reuse of the old chat_id\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Add thank you message before reset\n const thankYouMessage: ChatMessage = {\n id: `resolved-${Date.now()}`,\n text: 'Thank you for contacting us!',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, thankYouMessage],\n });\n \n // Automatically reset to BOT mode after showing thank you message\n setTimeout(async () => {\n this.switchToBotMode();\n this.chatResolved = false;\n this.setState({\n messages: [],\n sessionId: null, // Clear session ID to force recreation\n });\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Recreate Dialogflow session to start fresh\n if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error recreating Dialogflow session after handoff:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }, 2000);\n }\n\n /\n Load message history\n /\n async loadMessageHistory(preserveExisting: boolean = false): Promise<void> {\n if (!this.chatService \|\| !this.chatId \|\| !this.supportSessionId) {\n return;\n }\n\n try {\n if (this.chatId && this.supportSessionId) {\n const history = await this.chatService.loadMessageHistory(this.chatId, this.supportSessionId);\n \n const historyMessages: ChatMessage[] = history.map((msg: any) => ({\n id: msg.id \|\| `history-${Date.now()}-${Math.random()}`,\n text: msg.content,\n sender: msg.sender_type === 'agent' ? 'agent' : 'user',\n timestamp: new Date(msg.timestamp),\n }));\n\n if (preserveExisting) {\n // Merge with existing messages, avoiding duplicates\n const existingIds = new Set(this.state.messages.map(m => m.id));\n const newMessages = historyMessages.filter(m => !existingIds.has(m.id));\n \n // Combine existing messages with new history messages\n // Sort by timestamp to maintain chronological order\n const combined = [...this.state.messages, ...newMessages].sort((a, b) => \n a.timestamp.getTime() - b.timestamp.getTime()\n );\n \n this.setState({\n messages: combined,\n });\n } else {\n // Replace all messages\n this.setState({\n messages: historyMessages,\n });\n }\n }\n } catch (error: any) {\n console.error('Error loading message history:', error);\n if (this.config.debug) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: `Failed to load chat history: ${error.message}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n }\n }\n }\n\n /\n Get additional state for UI (not in WidgetState but needed by components)\n /\n getAdditionalState() {\n return {\n wsConnected: this.wsConnected,\n agentTyping: this.agentTyping,\n currentAgent: this.currentAgent,\n isConnectingToAgent: this.isConnectingToAgent,\n agentAccepted: this.agentAccepted,\n chatResolved: this.chatResolved,\n };\n }\n\n /\n Cleanup\n */\n destroy(): void {\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n }\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.listeners.clear();\n 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package/dist/core/stateManager.d.ts.map CHANGED Viewed

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package/dist/core/stateManager.esm.js CHANGED Viewed

@@ -412,14 +412,20 @@ class WidgetStateManager {
     this.collectedUserName = "";
     this.collectedUserEmail = "";
     this.collectedUserMobile = "";
+    const handoffMessage = {
+      id: `handoff-${Date.now()}`,
+      text: "👤 You're being connected to a live support agent. Please wait while we transfer your conversation...",
+      sender: "bot",
+      timestamp: /* @__PURE__ */ new Date()
+    };
     const namePrompt = {
       id: `prompt-${Date.now()}`,
-      text: "To connect you with a human agent, I'll need some information. Please provide your name:",
+      text: "To connect you with a human agent, I'll need some information.\n\nPlease provide your name:",
       sender: "bot",
       timestamp: /* @__PURE__ */ new Date()
     };
     this.setState({
-      messages: [...this.state.messages, namePrompt]
+      messages: [...this.state.messages, handoffMessage, namePrompt]
     });
   }
   /**
@@ -432,7 +438,7 @@ class WidgetStateManager {
       this.userInfoStep = "email";
       const emailPrompt = {
         id: `prompt-${Date.now()}`,
-        text: "Thank you! Now please provide your email address:",
+        text: "✅ Thank you! Now please provide your email address:",
         sender: "bot",
         timestamp: /* @__PURE__ */ new Date()
       };
@@ -461,7 +467,7 @@ class WidgetStateManager {
       this.userInfoStep = "mobile";
       const mobilePrompt = {
         id: `prompt-${Date.now()}`,
-        text: "Thank you! Now please provide your mobile number:",
+        text: "✅ Thank you! Now please provide your mobile number:",
         sender: "bot",
         timestamp: /* @__PURE__ */ new Date()
       };
@@ -584,7 +590,7 @@ class WidgetStateManager {
       this.agentAccepted = false;
       const connectingMessage = {
         id: `connecting-${Date.now()}`,
-        text: "Connecting you to a human agent...",
+        text: "🔄 Connecting you to a human agent...",
         sender: "bot",
         timestamp: /* @__PURE__ */ new Date()
       };

package/dist/core/stateManager.esm.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- {"version":3,"file":"stateManager.esm.js","sources":["../../src/core/stateManager.ts"],"sourcesContent":["/*\n State Manager - Framework Agnostic\n * Manages widget state independently of framework\n /\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n createDialogflowSession,\n sendDialogflowMessage,\n type DialogflowConfig,\n} from '../services/dialogflowClient';\nimport { \n createChatService, \n ChatResolvedError,\n type WebSocketMessage\n} from '../services/chatService';\nimport { safeLocalStorage } from '../utils/ssr';\n\nexport class WidgetStateManager {\n private state: WidgetState;\n private config: WidgetConfig;\n private listeners: Set<(state: WidgetState) => void> = new Set();\n private chatMode: 'ai' \| 'human' = 'ai';\n private chatId: string \| null = null;\n private supportSessionId: string \| null = null;\n private chatService: ReturnType<typeof createChatService> \| null = null;\n \n // User info collection for handoff\n private collectingUserInfo: boolean = false;\n private userInfoStep: 'name' \| 'email' \| 'mobile' \| null = null;\n private collectedUserName: string = '';\n private collectedUserEmail: string = '';\n private collectedUserMobile: string = '';\n \n // Additional state for human support\n private wsConnected: boolean = false;\n private agentTyping: boolean = false;\n private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n private isConnectingToAgent: boolean = false;\n private agentAccepted: boolean = false;\n private chatResolved: boolean = false;\n private historyLoaded: string \| null = null;\n \n // Typing timeout refs (stored as class properties since we can't use refs)\n private typingTimeout: NodeJS.Timeout \| null = null;\n private agentTypingTimeout: NodeJS.Timeout \| null = null;\n\n constructor(config: WidgetConfig) {\n this.config = config;\n this.state = {\n isOpen: false,\n showWelcomePopup: false,\n messages: [],\n inputValue: '',\n isLoading: false,\n error: null,\n sessionId: null,\n chatMode: 'ai',\n };\n \n // Initialize ChatService\n this.chatService = createChatService({\n baseUrl: this.config.backendBaseUrl \|\| 'http://localhost:8012',\n wsUrl: this.config.backendWsUrl \|\| 'ws://localhost:8012',\n debug: this.config.debug \|\| false,\n });\n \n // Load chat mode and chat IDs from localStorage if available (SSR-safe)\n const storage = safeLocalStorage();\n const savedMode = storage.getItem('blockspark_chat_mode');\n if (savedMode) {\n this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n this.state.chatMode = this.chatMode;\n }\n \n this.chatId = storage.getItem('blockspark_chat_id');\n this.supportSessionId = storage.getItem('blockspark_session_id');\n }\n\n /\n Subscribe to state changes\n /\n subscribe(listener: (state: WidgetState) => void): () => void {\n this.listeners.add(listener);\n return () => {\n this.listeners.delete(listener);\n };\n }\n\n /\n Get current state\n /\n getState(): WidgetState {\n return { ...this.state };\n }\n\n /\n Update state and notify listeners\n /\n private setState(updates: Partial<WidgetState>): void {\n this.state = { ...this.state, ...updates };\n this.listeners.forEach(listener => listener(this.getState()));\n }\n\n /\n Update configuration\n /\n updateConfig(config: Partial<WidgetConfig>): void {\n this.config = { ...this.config, ...config };\n }\n\n /\n Open chat\n /\n async openChat(): Promise<void> {\n this.setState({ isOpen: true });\n if (this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n \n // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error initializing Dialogflow session:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }\n\n /\n Close chat\n /\n closeChat(): void {\n this.setState({ isOpen: false });\n }\n\n /\n Close welcome popup\n /\n closeWelcomePopup(): void {\n this.setState({ showWelcomePopup: false });\n }\n\n /\n Toggle chat\n /\n toggleChat(): void {\n const willBeOpen = !this.state.isOpen;\n this.setState({ isOpen: willBeOpen });\n if (willBeOpen && this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n }\n\n /\n Set input value\n /\n setInputValue(value: string): void {\n this.setState({ inputValue: value });\n }\n\n /\n Clear error\n /\n clearError(): void {\n this.setState({ error: null });\n }\n\n /\n Send message\n /\n async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n if (!text.trim() \|\| this.state.isLoading) {\n return;\n }\n\n // Handle user info collection for handoff\n if (this.collectingUserInfo) {\n // Add user message first so it appears in chat\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: false,\n error: null,\n });\n \n // Then handle the info collection\n await this.handleUserInfoCollection(text);\n return;\n }\n\n // Add user message unless skipped (e.g., when chip button already added it)\n if (!skipUserMessage) {\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: true,\n error: null,\n });\n } else {\n this.setState({\n inputValue: '',\n isLoading: true,\n error: null,\n });\n }\n\n try {\n if (this.state.chatMode === 'human') {\n // Human support mode\n await this.sendHumanMessage(text);\n } else {\n // AI mode (Dialogflow)\n await this.sendAIMessage(text);\n }\n } catch (error: any) {\n console.error('Error sending message:', error);\n \n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n \n // Add error message to chat\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug \n ? `Error: ${error.message \|\| 'Failed to send message'}`\n : error.message?.includes('CORS') \|\| error.message?.includes('Failed to fetch')\n ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, errorMessage],\n error: error.message \|\| 'Failed to send message',\n isLoading: false,\n });\n }\n }\n\n /\n Send message to Dialogflow\n /\n private async sendAIMessage(text: string): Promise<void> {\n if (!this.config.dfProjectId \|\| !this.config.dfAgentId) {\n throw new Error('Dialogflow configuration is missing');\n }\n\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId!,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId!,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n\n // Create session if needed\n if (!this.state.sessionId) {\n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ sessionId: session.session_id });\n }\n\n // Send message (correct parameter order: message, sessionId, config)\n if (this.config.debug) {\n console.log('Sending message to Dialogflow:', {\n message: text,\n sessionId: this.state.sessionId,\n hasConfig: !!dialogflowConfig,\n });\n }\n \n const response = await sendDialogflowMessage(\n text,\n this.state.sessionId!,\n dialogflowConfig\n );\n\n if (this.config.debug) {\n console.log('Dialogflow response:', {\n response: response.response,\n hasRichContent: !!response.richContent,\n richContent: response.richContent,\n });\n }\n\n // Check for handoff\n if (response.handoff === true) {\n // Add bot response first\n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n \n // Start collecting user info for handoff\n this.startUserInfoCollection();\n return;\n }\n \n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n }\n\n /\n Send message to human support\n /\n private async sendHumanMessage(text: string): Promise<void> {\n if (!this.chatId \|\| !this.supportSessionId) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: 'Chat session not initialized. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n isLoading: false,\n });\n return;\n }\n\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n // Send typing_stop before sending message\n this.chatService.sendTypingIndicator('typing_stop');\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n this.typingTimeout = null;\n }\n\n try {\n // Try WebSocket first, fallback to REST API\n const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n \n if (!sentViaWs) {\n // Fallback to REST API\n await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n }\n \n this.setState({ isLoading: false });\n } catch (error: any) {\n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n\n // Handle 401/404 - clear chat_id and reinitialize\n if (error.message?.includes('Chat not found') \|\|\n error.message?.includes('unauthorized') \|\|\n error.message?.includes('401') \|\|\n error.message?.includes('404')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired. Re-initializing...');\n }\n \n // Clear chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Try to reinitialize chat\n try {\n const newSession = await this.chatService.startSupportChat(\n this.state.sessionId \|\| null,\n null,\n null,\n null\n );\n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage1 = safeLocalStorage();\n storage1.setItem('blockspark_chat_id', this.chatId);\n storage1.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry sending message\n if (this.chatId && this.supportSessionId) {\n await this.chatService.sendMessageToAgent(\n this.chatId,\n this.supportSessionId,\n text.trim()\n );\n }\n this.setState({ isLoading: false });\n return;\n } catch (retryError: any) {\n if (retryError instanceof ChatResolvedError \|\| retryError?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n throw retryError;\n }\n } else {\n throw error;\n }\n }\n }\n\n /\n Switch to human mode\n /\n switchToHumanMode(): void {\n this.chatMode = 'human';\n this.setState({ chatMode: 'human' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'HUMAN');\n }\n\n /\n Switch to AI mode\n /\n switchToBotMode(): void {\n this.chatMode = 'ai';\n this.setState({ chatMode: 'ai' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'BOT');\n }\n\n /\n Initialize welcome popup\n /\n initializeWelcomePopup(): void {\n if (this.config.showWelcomePopup !== false) {\n const delay = this.config.welcomePopupDelay \|\| 1500;\n setTimeout(() => {\n if (!this.state.isOpen) {\n this.setState({ showWelcomePopup: true });\n }\n }, delay);\n }\n }\n\n /\n Start user info collection for handoff\n /\n private startUserInfoCollection(): void {\n this.collectingUserInfo = true;\n this.userInfoStep = 'name';\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Ask for name\n const namePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'To connect you with a human agent, I\\'ll need some information. Please provide your name:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, namePrompt],\n });\n }\n\n /\n Handle user info collection\n /\n private async handleUserInfoCollection(text: string): Promise<void> {\n if (this.userInfoStep === 'name') {\n // Save name and ask for email\n const name = text.trim();\n this.collectedUserName = name;\n this.userInfoStep = 'email';\n \n // Ask for email\n const emailPrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Thank you! Now please provide your email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, emailPrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'email') {\n // Validate email format\n const email = text.trim();\n const emailRegex = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$/;\n \n if (!emailRegex.test(email)) {\n // Invalid email, ask again\n const invalidEmailMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidEmailMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save email and ask for mobile\n this.collectedUserEmail = email;\n this.userInfoStep = 'mobile';\n \n // Ask for mobile\n const mobilePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Thank you! Now please provide your mobile number:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, mobilePrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'mobile') {\n // Validate mobile format\n const mobile = text.trim();\n const mobileRegex = /^[\\+]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[0-9]{1,9}$/;\n \n if (!mobileRegex.test(mobile) \|\| mobile.length < 10) {\n // Invalid mobile, ask again\n const invalidMobileMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid mobile number (e.g., +1234567890):',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidMobileMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save mobile and proceed with handoff\n this.collectedUserMobile = mobile;\n \n // Reset collection state\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n \n // Proceed with handoff using collected info\n await this.handleHandoff(this.collectedUserName, this.collectedUserEmail, mobile);\n this.setState({ inputValue: '' });\n }\n }\n\n /\n Handle handoff from Dialogflow to human support\n /\n async handleHandoff(customerName?: string, customerEmail?: string, customerMobile?: string): Promise<void> {\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n try {\n this.isConnectingToAgent = true;\n \n // Get Dialogflow session ID if available\n const dialogflowSessionId = this.state.sessionId;\n \n // STEP 1: Ensure chat is initialized\n const session = await this.chatService.ensureChatInitialized(\n this.chatId,\n this.supportSessionId,\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!session \|\| !session.chat_id) {\n throw new Error('Failed to initialize chat session');\n }\n \n const currentChatId = session.chat_id;\n const currentSupportSessionId = session.session_id;\n \n // Update state if chat was newly initialized\n if (currentChatId !== this.chatId) {\n this.chatId = currentChatId;\n this.supportSessionId = currentSupportSessionId;\n const storage = safeLocalStorage();\n storage.setItem('blockspark_chat_id', this.chatId);\n storage.setItem('blockspark_session_id', this.supportSessionId);\n if (this.config.debug) {\n console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n }\n }\n\n // STEP 2: Request handoff\n try {\n await this.chatService.requestHandoff(\n currentChatId,\n currentSupportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully');\n }\n } catch (handoffError: any) {\n // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n if (handoffError.message?.includes('Invalid chat_id') \|\| \n handoffError.message?.includes('Chat not found') \|\|\n handoffError.message?.includes('unauthorized') \|\|\n handoffError.message?.includes('400') \|\|\n handoffError.message?.includes('401') \|\|\n handoffError.message?.includes('404') \|\|\n handoffError.message?.includes('expired')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n }\n \n // Clear old chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage2 = safeLocalStorage();\n storage2.removeItem('blockspark_chat_id');\n storage2.removeItem('blockspark_session_id');\n \n // Create new chat session\n const newSession = await this.chatService.startSupportChat(\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!newSession \|\| !newSession.chat_id) {\n throw new Error('Failed to re-initialize chat session');\n }\n \n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage4 = safeLocalStorage();\n storage4.setItem('blockspark_chat_id', this.chatId);\n storage4.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry handoff with new chat_id\n await this.chatService.requestHandoff(\n this.chatId,\n this.supportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully after retry');\n }\n } else {\n throw handoffError;\n }\n }\n\n // Switch to human mode\n this.switchToHumanMode();\n this.chatResolved = false;\n this.agentAccepted = false;\n\n // Add connecting message\n const connectingMessage: ChatMessage = {\n id: `connecting-${Date.now()}`,\n text: 'Connecting you to a human agent...',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, connectingMessage],\n });\n\n // Connect WebSocket with handlers\n if (currentChatId && currentSupportSessionId) {\n this.chatService.connectWebSocket(\n currentChatId,\n currentSupportSessionId,\n (message: WebSocketMessage) => {\n this.handleWebSocketMessage(message);\n },\n (connected: boolean) => {\n this.wsConnected = connected;\n }\n );\n }\n \n this.isConnectingToAgent = false;\n } catch (error: any) {\n console.error('Error handling handoff:', error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug\n ? `Handoff error: ${error.message}`\n : 'Failed to connect to agent. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n this.isConnectingToAgent = false;\n }\n }\n\n /\n Handle WebSocket messages\n /\n private handleWebSocketMessage(message: WebSocketMessage): void {\n switch (message.type) {\n case 'message':\n if (message.content) {\n // Only display messages from agent\n if (message.sender_type === 'agent' \|\| !message.sender_type) {\n const agentMessage: ChatMessage = {\n id: message.id \|\| `agent-${Date.now()}`,\n text: message.content,\n sender: 'agent',\n timestamp: new Date(message.timestamp \|\| Date.now()),\n };\n \n // Avoid duplicate messages\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(agentMessage.id)) {\n this.setState({\n messages: [...this.state.messages, agentMessage],\n });\n }\n \n // Hide typing indicator when message received\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n }\n break;\n\n case 'typing_start':\n if (message.sender_type === 'agent') {\n this.agentTyping = true;\n // Auto-hide after 3 seconds if no message received\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n this.agentTypingTimeout = setTimeout(() => {\n this.agentTyping = false;\n }, 3000);\n }\n break;\n\n case 'typing_stop':\n if (message.sender_type === 'agent') {\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n break;\n\n case 'agent_changed':\n if (message.to_agent) {\n this.currentAgent = {\n id: message.to_agent_id,\n name: message.to_agent,\n };\n\n // Add system message to chat\n const systemMessage: ChatMessage = {\n id: `system-${Date.now()}`,\n text: message.from_agent\n ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n : `Chat has been transferred to ${message.to_agent}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, systemMessage],\n });\n }\n break;\n\n case 'agent_accepted':\n this.agentAccepted = true;\n this.isConnectingToAgent = false;\n const acceptedMessage: ChatMessage = {\n id: message.id \|\| `agent-accepted-${Date.now()}`,\n text: 'You can chat now, the agent has accepted your request.',\n sender: 'bot',\n timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n };\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(acceptedMessage.id)) {\n this.setState({\n messages: [...this.state.messages, acceptedMessage],\n });\n }\n if (message.to_agent) {\n this.currentAgent = {\n name: message.to_agent,\n id: message.to_agent_id,\n };\n }\n break;\n\n case 'chat_resolved':\n case 'chat_ended':\n this.enterResolvedState(message.chat_id \|\| null);\n break;\n\n case 'chat_info':\n if (message.status === 'active') {\n this.isConnectingToAgent = false;\n this.agentAccepted = true;\n } else if (message.status === 'resolved' \|\| message.status === 'ended') {\n this.enterResolvedState(message.chat_id \|\| null);\n }\n if (message.agent_id) {\n this.currentAgent = {\n ...this.currentAgent,\n id: message.agent_id,\n };\n }\n break;\n\n case 'error':\n console.error('WebSocket error:', message.error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: message.error \|\| 'An error occurred. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n break;\n }\n }\n\n /\n Enter resolved state\n /\n private enterResolvedState(resolvedChatId?: string \| null): void {\n this.chatResolved = true;\n this.isConnectingToAgent = false;\n this.agentAccepted = false;\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n\n // Stop WS + prevent any reuse of the old chat_id\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Add thank you message before reset\n const thankYouMessage: ChatMessage = {\n id: `resolved-${Date.now()}`,\n text: 'Thank you for contacting us!',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, thankYouMessage],\n });\n \n // Automatically reset to BOT mode after showing thank you message\n setTimeout(async () => {\n this.switchToBotMode();\n this.chatResolved = false;\n this.setState({\n messages: [],\n sessionId: null, // Clear session ID to force recreation\n });\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Recreate Dialogflow session to start fresh\n if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error recreating Dialogflow session after handoff:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }, 2000);\n }\n\n /\n Load message history\n /\n async loadMessageHistory(preserveExisting: boolean = false): Promise<void> {\n if (!this.chatService \|\| !this.chatId \|\| !this.supportSessionId) {\n return;\n }\n\n try {\n if (this.chatId && this.supportSessionId) {\n const history = await this.chatService.loadMessageHistory(this.chatId, this.supportSessionId);\n \n const historyMessages: ChatMessage[] = history.map((msg: any) => ({\n id: msg.id \|\| `history-${Date.now()}-${Math.random()}`,\n text: msg.content,\n sender: msg.sender_type === 'agent' ? 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1	+ {"version":3,"file":"stateManager.esm.js","sources":["../../src/core/stateManager.ts"],"sourcesContent":["/*\n State Manager - Framework Agnostic\n * Manages widget state independently of framework\n /\n\nimport type { WidgetState, WidgetConfig, ChatMessage } from './types';\nimport {\n createDialogflowSession,\n sendDialogflowMessage,\n type DialogflowConfig,\n} from '../services/dialogflowClient';\nimport { \n createChatService, \n ChatResolvedError,\n type WebSocketMessage\n} from '../services/chatService';\nimport { safeLocalStorage } from '../utils/ssr';\n\nexport class WidgetStateManager {\n private state: WidgetState;\n private config: WidgetConfig;\n private listeners: Set<(state: WidgetState) => void> = new Set();\n private chatMode: 'ai' \| 'human' = 'ai';\n private chatId: string \| null = null;\n private supportSessionId: string \| null = null;\n private chatService: ReturnType<typeof createChatService> \| null = null;\n \n // User info collection for handoff\n private collectingUserInfo: boolean = false;\n private userInfoStep: 'name' \| 'email' \| 'mobile' \| null = null;\n private collectedUserName: string = '';\n private collectedUserEmail: string = '';\n private collectedUserMobile: string = '';\n \n // Additional state for human support\n private wsConnected: boolean = false;\n private agentTyping: boolean = false;\n private currentAgent: { name: string; id?: string } = { name: 'Agent' };\n private isConnectingToAgent: boolean = false;\n private agentAccepted: boolean = false;\n private chatResolved: boolean = false;\n private historyLoaded: string \| null = null;\n \n // Typing timeout refs (stored as class properties since we can't use refs)\n private typingTimeout: NodeJS.Timeout \| null = null;\n private agentTypingTimeout: NodeJS.Timeout \| null = null;\n\n constructor(config: WidgetConfig) {\n this.config = config;\n this.state = {\n isOpen: false,\n showWelcomePopup: false,\n messages: [],\n inputValue: '',\n isLoading: false,\n error: null,\n sessionId: null,\n chatMode: 'ai',\n };\n \n // Initialize ChatService\n this.chatService = createChatService({\n baseUrl: this.config.backendBaseUrl \|\| 'http://localhost:8012',\n wsUrl: this.config.backendWsUrl \|\| 'ws://localhost:8012',\n debug: this.config.debug \|\| false,\n });\n \n // Load chat mode and chat IDs from localStorage if available (SSR-safe)\n const storage = safeLocalStorage();\n const savedMode = storage.getItem('blockspark_chat_mode');\n if (savedMode) {\n this.chatMode = savedMode === 'HUMAN' ? 'human' : 'ai';\n this.state.chatMode = this.chatMode;\n }\n \n this.chatId = storage.getItem('blockspark_chat_id');\n this.supportSessionId = storage.getItem('blockspark_session_id');\n }\n\n /\n Subscribe to state changes\n /\n subscribe(listener: (state: WidgetState) => void): () => void {\n this.listeners.add(listener);\n return () => {\n this.listeners.delete(listener);\n };\n }\n\n /\n Get current state\n /\n getState(): WidgetState {\n return { ...this.state };\n }\n\n /\n Update state and notify listeners\n /\n private setState(updates: Partial<WidgetState>): void {\n this.state = { ...this.state, ...updates };\n this.listeners.forEach(listener => listener(this.getState()));\n }\n\n /\n Update configuration\n /\n updateConfig(config: Partial<WidgetConfig>): void {\n this.config = { ...this.config, ...config };\n }\n\n /\n Open chat\n /\n async openChat(): Promise<void> {\n this.setState({ isOpen: true });\n if (this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n \n // Initialize Dialogflow session when chat opens (if in AI mode and no session exists)\n if (this.state.chatMode === 'ai' && !this.state.sessionId && this.config.dfProjectId && this.config.dfAgentId) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error initializing Dialogflow session:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }\n\n /\n Close chat\n /\n closeChat(): void {\n this.setState({ isOpen: false });\n }\n\n /\n Close welcome popup\n /\n closeWelcomePopup(): void {\n this.setState({ showWelcomePopup: false });\n }\n\n /\n Toggle chat\n /\n toggleChat(): void {\n const willBeOpen = !this.state.isOpen;\n this.setState({ isOpen: willBeOpen });\n if (willBeOpen && this.state.showWelcomePopup) {\n this.setState({ showWelcomePopup: false });\n }\n }\n\n /\n Set input value\n /\n setInputValue(value: string): void {\n this.setState({ inputValue: value });\n }\n\n /\n Clear error\n /\n clearError(): void {\n this.setState({ error: null });\n }\n\n /\n Send message\n /\n async sendMessage(text: string, skipUserMessage: boolean = false): Promise<void> {\n if (!text.trim() \|\| this.state.isLoading) {\n return;\n }\n\n // Handle user info collection for handoff\n if (this.collectingUserInfo) {\n // Add user message first so it appears in chat\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: false,\n error: null,\n });\n \n // Then handle the info collection\n await this.handleUserInfoCollection(text);\n return;\n }\n\n // Add user message unless skipped (e.g., when chip button already added it)\n if (!skipUserMessage) {\n const userMessage: ChatMessage = {\n id: `user-${Date.now()}`,\n text: text.trim(),\n sender: 'user',\n timestamp: new Date(),\n };\n\n this.setState({\n messages: [...this.state.messages, userMessage],\n inputValue: '',\n isLoading: true,\n error: null,\n });\n } else {\n this.setState({\n inputValue: '',\n isLoading: true,\n error: null,\n });\n }\n\n try {\n if (this.state.chatMode === 'human') {\n // Human support mode\n await this.sendHumanMessage(text);\n } else {\n // AI mode (Dialogflow)\n await this.sendAIMessage(text);\n }\n } catch (error: any) {\n console.error('Error sending message:', error);\n \n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n \n // Add error message to chat\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug \n ? `Error: ${error.message \|\| 'Failed to send message'}`\n : error.message?.includes('CORS') \|\| error.message?.includes('Failed to fetch')\n ? 'Unable to connect to Dialogflow. Please check your configuration and network.'\n : 'Sorry, I\\'m having trouble processing your message. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, errorMessage],\n error: error.message \|\| 'Failed to send message',\n isLoading: false,\n });\n }\n }\n\n /\n Send message to Dialogflow\n /\n private async sendAIMessage(text: string): Promise<void> {\n if (!this.config.dfProjectId \|\| !this.config.dfAgentId) {\n throw new Error('Dialogflow configuration is missing');\n }\n\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId!,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId!,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n\n // Create session if needed\n if (!this.state.sessionId) {\n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ sessionId: session.session_id });\n }\n\n // Send message (correct parameter order: message, sessionId, config)\n if (this.config.debug) {\n console.log('Sending message to Dialogflow:', {\n message: text,\n sessionId: this.state.sessionId,\n hasConfig: !!dialogflowConfig,\n });\n }\n \n const response = await sendDialogflowMessage(\n text,\n this.state.sessionId!,\n dialogflowConfig\n );\n\n if (this.config.debug) {\n console.log('Dialogflow response:', {\n response: response.response,\n hasRichContent: !!response.richContent,\n richContent: response.richContent,\n });\n }\n\n // Check for handoff\n if (response.handoff === true) {\n // Add bot response first\n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n \n // Start collecting user info for handoff\n this.startUserInfoCollection();\n return;\n }\n \n const botMessage: ChatMessage = {\n id: `bot-${Date.now()}`,\n text: response.response \|\| this.config.fallbackWelcomeMessage \|\| 'No response',\n sender: 'bot',\n timestamp: new Date(),\n richContent: response.richContent,\n };\n\n this.setState({\n messages: [...this.state.messages, botMessage],\n isLoading: false,\n });\n }\n\n /\n Send message to human support\n /\n private async sendHumanMessage(text: string): Promise<void> {\n if (!this.chatId \|\| !this.supportSessionId) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: 'Chat session not initialized. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n isLoading: false,\n });\n return;\n }\n\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n // Send typing_stop before sending message\n this.chatService.sendTypingIndicator('typing_stop');\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n this.typingTimeout = null;\n }\n\n try {\n // Try WebSocket first, fallback to REST API\n const sentViaWs = this.chatService.sendMessageViaWebSocket(text.trim());\n \n if (!sentViaWs) {\n // Fallback to REST API\n await this.chatService.sendMessageToAgent(this.chatId, this.supportSessionId, text.trim());\n }\n \n this.setState({ isLoading: false });\n } catch (error: any) {\n // chat_resolved is a normal terminal condition, not an error\n if (error instanceof ChatResolvedError \|\| error?.name === 'ChatResolvedError' \|\| error?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n\n // Handle 401/404 - clear chat_id and reinitialize\n if (error.message?.includes('Chat not found') \|\|\n error.message?.includes('unauthorized') \|\|\n error.message?.includes('401') \|\|\n error.message?.includes('404')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired. Re-initializing...');\n }\n \n // Clear chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Try to reinitialize chat\n try {\n const newSession = await this.chatService.startSupportChat(\n this.state.sessionId \|\| null,\n null,\n null,\n null\n );\n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage1 = safeLocalStorage();\n storage1.setItem('blockspark_chat_id', this.chatId);\n storage1.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry sending message\n if (this.chatId && this.supportSessionId) {\n await this.chatService.sendMessageToAgent(\n this.chatId,\n this.supportSessionId,\n text.trim()\n );\n }\n this.setState({ isLoading: false });\n return;\n } catch (retryError: any) {\n if (retryError instanceof ChatResolvedError \|\| retryError?.message === 'chat_resolved') {\n this.enterResolvedState(this.chatId);\n return;\n }\n throw retryError;\n }\n } else {\n throw error;\n }\n }\n }\n\n /\n Switch to human mode\n /\n switchToHumanMode(): void {\n this.chatMode = 'human';\n this.setState({ chatMode: 'human' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'HUMAN');\n }\n\n /\n Switch to AI mode\n /\n switchToBotMode(): void {\n this.chatMode = 'ai';\n this.setState({ chatMode: 'ai' });\n safeLocalStorage().setItem('blockspark_chat_mode', 'BOT');\n }\n\n /\n Initialize welcome popup\n /\n initializeWelcomePopup(): void {\n if (this.config.showWelcomePopup !== false) {\n const delay = this.config.welcomePopupDelay \|\| 1500;\n setTimeout(() => {\n if (!this.state.isOpen) {\n this.setState({ showWelcomePopup: true });\n }\n }, delay);\n }\n }\n\n /\n Start user info collection for handoff\n /\n private startUserInfoCollection(): void {\n this.collectingUserInfo = true;\n this.userInfoStep = 'name';\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Add initial handoff message with better formatting\n const handoffMessage: ChatMessage = {\n id: `handoff-${Date.now()}`,\n text: '👤 You\\'re being connected to a live support agent. Please wait while we transfer your conversation...',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n // Ask for name\n const namePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'To connect you with a human agent, I\\'ll need some information.\\n\\nPlease provide your name:',\n sender: 'bot',\n timestamp: new Date(),\n };\n \n this.setState({\n messages: [...this.state.messages, handoffMessage, namePrompt],\n });\n }\n\n /\n Handle user info collection\n /\n private async handleUserInfoCollection(text: string): Promise<void> {\n if (this.userInfoStep === 'name') {\n // Save name and ask for email\n const name = text.trim();\n this.collectedUserName = name;\n this.userInfoStep = 'email';\n \n // Ask for email\n const emailPrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: '✅ Thank you! Now please provide your email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, emailPrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'email') {\n // Validate email format\n const email = text.trim();\n const emailRegex = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$/;\n \n if (!emailRegex.test(email)) {\n // Invalid email, ask again\n const invalidEmailMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid email address:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidEmailMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save email and ask for mobile\n this.collectedUserEmail = email;\n this.userInfoStep = 'mobile';\n \n // Ask for mobile\n const mobilePrompt: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: '✅ Thank you! Now please provide your mobile number:',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, mobilePrompt],\n inputValue: '',\n });\n return;\n } else if (this.userInfoStep === 'mobile') {\n // Validate mobile format\n const mobile = text.trim();\n const mobileRegex = /^[\\+]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[(]?[0-9]{1,4}[)]?[-\\s\\.]?[0-9]{1,9}$/;\n \n if (!mobileRegex.test(mobile) \|\| mobile.length < 10) {\n // Invalid mobile, ask again\n const invalidMobileMessage: ChatMessage = {\n id: `prompt-${Date.now()}`,\n text: 'Please provide a valid mobile number (e.g., +1234567890):',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, invalidMobileMessage],\n inputValue: '',\n });\n return;\n }\n \n // Save mobile and proceed with handoff\n this.collectedUserMobile = mobile;\n \n // Reset collection state\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n \n // Proceed with handoff using collected info\n await this.handleHandoff(this.collectedUserName, this.collectedUserEmail, mobile);\n this.setState({ inputValue: '' });\n }\n }\n\n /\n Handle handoff from Dialogflow to human support\n /\n async handleHandoff(customerName?: string, customerEmail?: string, customerMobile?: string): Promise<void> {\n if (!this.chatService) {\n throw new Error('Chat service not initialized');\n }\n\n try {\n this.isConnectingToAgent = true;\n \n // Get Dialogflow session ID if available\n const dialogflowSessionId = this.state.sessionId;\n \n // STEP 1: Ensure chat is initialized\n const session = await this.chatService.ensureChatInitialized(\n this.chatId,\n this.supportSessionId,\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!session \|\| !session.chat_id) {\n throw new Error('Failed to initialize chat session');\n }\n \n const currentChatId = session.chat_id;\n const currentSupportSessionId = session.session_id;\n \n // Update state if chat was newly initialized\n if (currentChatId !== this.chatId) {\n this.chatId = currentChatId;\n this.supportSessionId = currentSupportSessionId;\n const storage = safeLocalStorage();\n storage.setItem('blockspark_chat_id', this.chatId);\n storage.setItem('blockspark_session_id', this.supportSessionId);\n if (this.config.debug) {\n console.log('✅ Chat initialized:', { chatId: currentChatId, sessionId: currentSupportSessionId });\n }\n }\n\n // STEP 2: Request handoff\n try {\n await this.chatService.requestHandoff(\n currentChatId,\n currentSupportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully');\n }\n } catch (handoffError: any) {\n // Handle 401/404 or \"chat not found\" - clear chat_id and retry\n if (handoffError.message?.includes('Invalid chat_id') \|\| \n handoffError.message?.includes('Chat not found') \|\|\n handoffError.message?.includes('unauthorized') \|\|\n handoffError.message?.includes('400') \|\|\n handoffError.message?.includes('401') \|\|\n handoffError.message?.includes('404') \|\|\n handoffError.message?.includes('expired')) {\n if (this.config.debug) {\n console.log('⚠️ Chat expired or not found. Re-initializing chat...');\n }\n \n // Clear old chat_id\n this.chatId = null;\n this.supportSessionId = null;\n const storage2 = safeLocalStorage();\n storage2.removeItem('blockspark_chat_id');\n storage2.removeItem('blockspark_session_id');\n \n // Create new chat session\n const newSession = await this.chatService.startSupportChat(\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (!newSession \|\| !newSession.chat_id) {\n throw new Error('Failed to re-initialize chat session');\n }\n \n this.chatId = newSession.chat_id;\n this.supportSessionId = newSession.session_id;\n const storage4 = safeLocalStorage();\n storage4.setItem('blockspark_chat_id', this.chatId);\n storage4.setItem('blockspark_session_id', this.supportSessionId);\n \n // Retry handoff with new chat_id\n await this.chatService.requestHandoff(\n this.chatId,\n this.supportSessionId,\n 'Customer requested human agent',\n dialogflowSessionId \|\| null,\n customerName \|\| null,\n customerEmail \|\| null,\n customerMobile \|\| null\n );\n \n if (this.config.debug) {\n console.log('✅ Handoff requested successfully after retry');\n }\n } else {\n throw handoffError;\n }\n }\n\n // Switch to human mode\n this.switchToHumanMode();\n this.chatResolved = false;\n this.agentAccepted = false;\n\n // Add connecting message\n const connectingMessage: ChatMessage = {\n id: `connecting-${Date.now()}`,\n text: '🔄 Connecting you to a human agent...',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, connectingMessage],\n });\n\n // Connect WebSocket with handlers\n if (currentChatId && currentSupportSessionId) {\n this.chatService.connectWebSocket(\n currentChatId,\n currentSupportSessionId,\n (message: WebSocketMessage) => {\n this.handleWebSocketMessage(message);\n },\n (connected: boolean) => {\n this.wsConnected = connected;\n }\n );\n }\n \n this.isConnectingToAgent = false;\n } catch (error: any) {\n console.error('Error handling handoff:', error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: this.config.debug\n ? `Handoff error: ${error.message}`\n : 'Failed to connect to agent. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n this.isConnectingToAgent = false;\n }\n }\n\n /\n Handle WebSocket messages\n /\n private handleWebSocketMessage(message: WebSocketMessage): void {\n switch (message.type) {\n case 'message':\n if (message.content) {\n // Only display messages from agent\n if (message.sender_type === 'agent' \|\| !message.sender_type) {\n const agentMessage: ChatMessage = {\n id: message.id \|\| `agent-${Date.now()}`,\n text: message.content,\n sender: 'agent',\n timestamp: new Date(message.timestamp \|\| Date.now()),\n };\n \n // Avoid duplicate messages\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(agentMessage.id)) {\n this.setState({\n messages: [...this.state.messages, agentMessage],\n });\n }\n \n // Hide typing indicator when message received\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n }\n break;\n\n case 'typing_start':\n if (message.sender_type === 'agent') {\n this.agentTyping = true;\n // Auto-hide after 3 seconds if no message received\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n this.agentTypingTimeout = setTimeout(() => {\n this.agentTyping = false;\n }, 3000);\n }\n break;\n\n case 'typing_stop':\n if (message.sender_type === 'agent') {\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n }\n break;\n\n case 'agent_changed':\n if (message.to_agent) {\n this.currentAgent = {\n id: message.to_agent_id,\n name: message.to_agent,\n };\n\n // Add system message to chat\n const systemMessage: ChatMessage = {\n id: `system-${Date.now()}`,\n text: message.from_agent\n ? `Chat has been transferred from ${message.from_agent} to ${message.to_agent}`\n : `Chat has been transferred to ${message.to_agent}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, systemMessage],\n });\n }\n break;\n\n case 'agent_accepted':\n this.agentAccepted = true;\n this.isConnectingToAgent = false;\n const acceptedMessage: ChatMessage = {\n id: message.id \|\| `agent-accepted-${Date.now()}`,\n text: 'You can chat now, the agent has accepted your request.',\n sender: 'bot',\n timestamp: message.timestamp ? new Date(message.timestamp) : new Date(),\n };\n const existingIds = new Set(this.state.messages.map(m => m.id));\n if (!existingIds.has(acceptedMessage.id)) {\n this.setState({\n messages: [...this.state.messages, acceptedMessage],\n });\n }\n if (message.to_agent) {\n this.currentAgent = {\n name: message.to_agent,\n id: message.to_agent_id,\n };\n }\n break;\n\n case 'chat_resolved':\n case 'chat_ended':\n this.enterResolvedState(message.chat_id \|\| null);\n break;\n\n case 'chat_info':\n if (message.status === 'active') {\n this.isConnectingToAgent = false;\n this.agentAccepted = true;\n } else if (message.status === 'resolved' \|\| message.status === 'ended') {\n this.enterResolvedState(message.chat_id \|\| null);\n }\n if (message.agent_id) {\n this.currentAgent = {\n ...this.currentAgent,\n id: message.agent_id,\n };\n }\n break;\n\n case 'error':\n console.error('WebSocket error:', message.error);\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: message.error \|\| 'An error occurred. Please try again.',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n break;\n }\n }\n\n /\n Enter resolved state\n /\n private enterResolvedState(resolvedChatId?: string \| null): void {\n this.chatResolved = true;\n this.isConnectingToAgent = false;\n this.agentAccepted = false;\n this.agentTyping = false;\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n this.agentTypingTimeout = null;\n }\n\n // Stop WS + prevent any reuse of the old chat_id\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.chatId = null;\n this.supportSessionId = null;\n const storage = safeLocalStorage();\n storage.removeItem('blockspark_chat_id');\n storage.removeItem('blockspark_session_id');\n \n // Add thank you message before reset\n const thankYouMessage: ChatMessage = {\n id: `resolved-${Date.now()}`,\n text: 'Thank you for contacting us!',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, thankYouMessage],\n });\n \n // Automatically reset to BOT mode after showing thank you message\n setTimeout(async () => {\n this.switchToBotMode();\n this.chatResolved = false;\n this.setState({\n messages: [],\n sessionId: null, // Clear session ID to force recreation\n });\n this.collectingUserInfo = false;\n this.userInfoStep = null;\n this.collectedUserName = '';\n this.collectedUserEmail = '';\n this.collectedUserMobile = '';\n \n // Recreate Dialogflow session to start fresh\n if (this.config.dfProjectId && this.config.dfAgentId && this.state.isOpen) {\n try {\n this.setState({ isLoading: true });\n const dialogflowConfig: DialogflowConfig = {\n dfProjectId: this.config.dfProjectId,\n dfLocation: this.config.dfLocation \|\| 'us-central1',\n dfAgentId: this.config.dfAgentId,\n serviceAccountKey: this.config.serviceAccountKey,\n accessToken: this.config.accessToken,\n languageCode: this.config.languageCode \|\| 'en',\n };\n \n const session = await createDialogflowSession(dialogflowConfig);\n this.setState({ \n sessionId: session.session_id,\n isLoading: false,\n });\n \n // Add welcome message from Dialogflow if available\n if (session.message) {\n const welcomeMessage: ChatMessage = {\n id: `welcome-${Date.now()}`,\n text: session.message,\n sender: 'bot',\n timestamp: new Date(),\n richContent: session.richContent,\n };\n this.setState({\n messages: [welcomeMessage],\n });\n }\n } catch (error: any) {\n console.error('Error recreating Dialogflow session after handoff:', error);\n this.setState({ \n isLoading: false,\n error: error.message \|\| 'Failed to initialize chat',\n });\n \n // Show fallback welcome message\n const fallbackMessage: ChatMessage = {\n id: `fallback-${Date.now()}`,\n text: this.config.fallbackWelcomeMessage \|\| 'Hello! How can I help you today?',\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [fallbackMessage],\n });\n }\n }\n }, 2000);\n }\n\n /\n Load message history\n /\n async loadMessageHistory(preserveExisting: boolean = false): Promise<void> {\n if (!this.chatService \|\| !this.chatId \|\| !this.supportSessionId) {\n return;\n }\n\n try {\n if (this.chatId && this.supportSessionId) {\n const history = await this.chatService.loadMessageHistory(this.chatId, this.supportSessionId);\n \n const historyMessages: ChatMessage[] = history.map((msg: any) => ({\n id: msg.id \|\| `history-${Date.now()}-${Math.random()}`,\n text: msg.content,\n sender: msg.sender_type === 'agent' ? 'agent' : 'user',\n timestamp: new Date(msg.timestamp),\n }));\n\n if (preserveExisting) {\n // Merge with existing messages, avoiding duplicates\n const existingIds = new Set(this.state.messages.map(m => m.id));\n const newMessages = historyMessages.filter(m => !existingIds.has(m.id));\n \n // Combine existing messages with new history messages\n // Sort by timestamp to maintain chronological order\n const combined = [...this.state.messages, ...newMessages].sort((a, b) => \n a.timestamp.getTime() - b.timestamp.getTime()\n );\n \n this.setState({\n messages: combined,\n });\n } else {\n // Replace all messages\n this.setState({\n messages: historyMessages,\n });\n }\n }\n } catch (error: any) {\n console.error('Error loading message history:', error);\n if (this.config.debug) {\n const errorMessage: ChatMessage = {\n id: `error-${Date.now()}`,\n text: `Failed to load chat history: ${error.message}`,\n sender: 'bot',\n timestamp: new Date(),\n };\n this.setState({\n messages: [...this.state.messages, errorMessage],\n });\n }\n }\n }\n\n /\n Get additional state for UI (not in WidgetState but needed by components)\n /\n getAdditionalState() {\n return {\n wsConnected: this.wsConnected,\n agentTyping: this.agentTyping,\n currentAgent: this.currentAgent,\n isConnectingToAgent: this.isConnectingToAgent,\n agentAccepted: this.agentAccepted,\n chatResolved: this.chatResolved,\n };\n }\n\n /\n Cleanup\n */\n destroy(): void {\n if (this.typingTimeout) {\n clearTimeout(this.typingTimeout);\n }\n if (this.agentTypingTimeout) {\n clearTimeout(this.agentTypingTimeout);\n }\n if (this.chatService) {\n this.chatService.disconnectWebSocket();\n }\n this.listeners.clear();\n 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package/package.json CHANGED Viewed

@@ -1,6 +1,6 @@
 {
     "name": "@om_patel_26/chat-widget",
-    "version": "1.0.1",
+    "version": "1.0.2",
     "description": "Universal chat widget for Vue 3, Nuxt 3, React, and Next.js with SSR support",
     "type": "module",
     "main": "./dist/index.cjs.js",