@nyaruka/temba-components 0.45.0 → 0.46.0

package/out-tsc/src/contacts/ContactTickets.js

@@ -1,20 +1,24 @@
 import { __decorate } from "tslib";
 import { css, html } from 'lit';
 import { property } from 'lit/decorators.js';
-import { TicketStatus } from '../interfaces';
+import { CustomEventType, TicketStatus } from '../interfaces';
 import { StoreElement } from '../store/StoreElement';
+import { getClasses, postJSON, renderAvatar } from '../utils';
 import { Icon } from '../vectoricon';
 export class ContactTickets extends StoreElement {
+    constructor() {
+        super(...arguments);
+        this.clickable = false;
+    }
     static get styles() {
         return css `
       :host {
-        padding: 1em;
       }
 
       :hover {
       }
 
-      .ticket:hover {
+      .ticket.clickable:hover {
         cursor: pointer;
         box-shadow: 0 0 8px 1px rgba(0, 0, 0, 0.055),
           0 0 0px 2px var(--color-link-primary);
@@ -30,6 +34,7 @@ export class ContactTickets extends StoreElement {
       }
 
       .ticket {
+        background: #fff;
         display: flex;
         margin-bottom: 0.5em;
         border-radius: var(--curvature);
@@ -43,7 +48,15 @@ export class ContactTickets extends StoreElement {
       .ticket .body {
         flex-grow: 1;
         display: -webkit-box;
-        -webkit-line-clamp: 2;
+        -webkit-line-clamp: 1;
+        -webkit-box-orient: vertical;
+        overflow: hidden;
+        padding: 0.1em;
+      }
+
+      .date {
+        display: -webkit-box;
+        -webkit-line-clamp: 1;
         -webkit-box-orient: vertical;
         overflow: hidden;
         padding: 0.1em;
@@ -51,7 +64,6 @@ export class ContactTickets extends StoreElement {
 
       .ticket > div {
         padding: 0.5em 1em;
-        pointer-events: none;
       }
 
       .status {
@@ -62,6 +74,11 @@ export class ContactTickets extends StoreElement {
         background: #f9f9f9;
         color: #888;
       }
+
+      .resolve {
+        margin-right: 1em;
+        color: var(--color-primary-dark);
+      }
     `;
     }
     prepareData(data) {
@@ -84,37 +101,96 @@ export class ContactTickets extends StoreElement {
     }
     updated(changes) {
         super.updated(changes);
-        if (changes.has('contact')) {
+        if (changes.has('contact') || changes.has('ticket')) {
             if (this.contact) {
-                this.url = `/api/v2/tickets.json?contact=${this.contact}`;
+                this.url = `/api/v2/tickets.json?contact=${this.contact}${this.ticket ? '&ticket=' + this.ticket : ''}`;
             }
             else {
                 this.url = null;
             }
         }
     }
+    handleClose(uuid) {
+        postJSON(`/api/v2/ticket_actions.json`, {
+            tickets: [uuid],
+            action: 'close',
+        })
+            .then(() => {
+            this.refresh();
+        })
+            .catch((response) => {
+            console.error(response);
+        });
+    }
+    handleReopen(uuid) {
+        postJSON(`/api/v2/ticket_actions.json`, {
+            tickets: [uuid],
+            action: 'reopen',
+        })
+            .then(() => {
+            this.refresh();
+        })
+            .catch((response) => {
+            console.error(response);
+        });
+    }
     renderTicket(ticket) {
-        const date = ticket.status === TicketStatus.Open ? ticket.opened_on : ticket.closed_on;
+        const date = ticket.opened_on;
         return html `
       <div
-        class="ticket ${ticket.status}"
-        href="/ticket/all/open/${ticket.uuid}"
-        onclick="goto(event)"
+        @click=${() => {
+            if (this.clickable) {
+                this.fireCustomEvent(CustomEventType.ButtonClicked, { ticket });
+            }
+        }}
+        class="ticket ${ticket.status} ${getClasses({
+            clickable: this.clickable,
+        })}"
       >
         <div class="topic">${ticket.topic.name}</div>
         <div class="body">${ticket.body}</div>
 
         <div class="date">
-          <temba-tip direction="left" text=${this.store.formatDate(date)}>
-            ${this.store.getShortDurationFromIso(date)}
-          </temba-tip>
+          <temba-date value="${date}" display="duration"></temba-date>
         </div>
 
         ${ticket.status === TicketStatus.Closed
-            ? html `<div class="status">
-              <temba-icon name="${Icon.check}"></temba-icon>
+            ? html `<div class="reopen">
+              <temba-button
+                primary
+                small
+                name="Reopen"
+                @click=${(event) => {
+                event.preventDefault();
+                event.stopPropagation();
+                this.handleReopen(ticket.uuid);
+            }}
+              ></temba-button>
             </div>`
-            : null}
+            : html `
+              <div style="font-size:.5em">
+                ${ticket.assignee
+                ? renderAvatar({ name: ticket.assignee.name })
+                : null}
+              </div>
+              <temba-tip
+                text="Resolve"
+                position="left"
+                style="width:1.5em"
+                class="resolve"
+              >
+                <temba-icon
+                  size="1.25"
+                  name="${Icon.check}"
+                  @click=${(event) => {
+                event.preventDefault();
+                event.stopPropagation();
+                this.handleClose(ticket.uuid);
+            }}
+                  ?clickable=${open}
+                />
+              </temba-tip>
+            `}
       </div>
     `;
     }
@@ -131,6 +207,12 @@ export class ContactTickets extends StoreElement {
 __decorate([
     property({ type: String })
 ], ContactTickets.prototype, "contact", void 0);
+__decorate([
+    property({ type: String })
+], ContactTickets.prototype, "ticket", void 0);
+__decorate([
+    property({ type: Boolean })
+], ContactTickets.prototype, "clickable", void 0);
 __decorate([
     property({ type: Object, attribute: false })
 ], ContactTickets.prototype, "data", void 0);

package/out-tsc/src/contacts/ContactTickets.js.map

@@ -1 +1 @@
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new Date(a.closed_on).getTime()\n          );\n        }\n\n        return (\n          new Date(b.opened_on).getTime() - new Date(a.opened_on).getTime()\n        );\n      });\n    }\n    return data;\n  }\n\n  protected updated(\n    changes: PropertyValueMap<any> | Map<PropertyKey, unknown>\n  ): void {\n    super.updated(changes);\n    if (changes.has('contact')) {\n      if (this.contact) {\n        this.url = `/api/v2/tickets.json?contact=${this.contact}`;\n      } else {\n        this.url = null;\n      }\n    }\n  }\n\n  public renderTicket(ticket: Ticket) {\n    const date =\n      ticket.status === TicketStatus.Open ? ticket.opened_on : ticket.closed_on;\n    return html`\n      <div\n        class=\"ticket ${ticket.status}\"\n        href=\"/ticket/all/open/${ticket.uuid}\"\n        onclick=\"goto(event)\"\n      >\n        <div class=\"topic\">${ticket.topic.name}</div>\n        <div class=\"body\">${ticket.body}</div>\n\n        <div class=\"date\">\n          <temba-tip direction=\"left\" text=${this.store.formatDate(date)}>\n            ${this.store.getShortDurationFromIso(date)}\n          </temba-tip>\n        </div>\n\n        ${ticket.status === TicketStatus.Closed\n          ? html`<div class=\"status\">\n              <temba-icon name=\"${Icon.check}\"></temba-icon>\n            </div>`\n          : null}\n      </div>\n    `;\n  }\n\n  public render(): TemplateResult {\n    if (this.data && this.data.length > 0) {\n      const tickets = this.data.map(ticket => {\n        return this.renderTicket(ticket);\n      });\n\n      return html`${tickets}`;\n    }\n\n    return html`<slot name=\"empty\"></slot>`;\n  }\n}\n"]}
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{ css, html, PropertyValueMap, TemplateResult } from 'lit';\nimport { property } from 'lit/decorators.js';\nimport { CustomEventType, Ticket, TicketStatus } from '../interfaces';\nimport { StoreElement } from '../store/StoreElement';\nimport { getClasses, postJSON, renderAvatar } from '../utils';\nimport { Icon } from '../vectoricon';\n\nexport class ContactTickets extends StoreElement {\n  @property({ type: String })\n  contact: string;\n\n  @property({ type: String })\n  ticket: string;\n\n  @property({ type: Boolean })\n  clickable = false;\n\n  @property({ type: Object, attribute: false })\n  data: Ticket[];\n\n  static get styles() {\n    return css`\n      :host {\n      }\n\n      :hover {\n      }\n\n      .ticket.clickable:hover {\n        cursor: pointer;\n        box-shadow: 0 0 8px 1px rgba(0, 0, 0, 0.055),\n          0 0 0px 2px var(--color-link-primary);\n      }\n\n      .tickets {\n        display: flex;\n        padding: 0.3em 0.8em;\n      }\n\n      .count {\n        margin-left: 0.5em;\n      }\n\n      .ticket {\n        background: #fff;\n        display: flex;\n        margin-bottom: 0.5em;\n        border-radius: var(--curvature);\n        display: flex;\n        flex-direction: row;\n        align-items: center;\n        box-shadow: 0 0 8px 1px rgba(0, 0, 0, 0.055),\n          0 0 0px 1px rgba(0, 0, 0, 0.02);\n      }\n\n      .ticket .body {\n        flex-grow: 1;\n        display: -webkit-box;\n        -webkit-line-clamp: 1;\n        -webkit-box-orient: vertical;\n        overflow: hidden;\n        padding: 0.1em;\n      }\n\n      .date {\n        display: -webkit-box;\n        -webkit-line-clamp: 1;\n        -webkit-box-orient: vertical;\n        overflow: hidden;\n        padding: 0.1em;\n      }\n\n      .ticket > div {\n        padding: 0.5em 1em;\n      }\n\n      .status {\n        --icon-color: #999;\n      }\n\n      .ticket.closed {\n        background: #f9f9f9;\n        color: #888;\n      }\n\n      .resolve {\n        margin-right: 1em;\n        color: var(--color-primary-dark);\n      }\n    `;\n  }\n\n  prepareData(data: any): any {\n    if (data && data.length) {\n      data.sort((a: Ticket, b: Ticket) => {\n        if (a.status == TicketStatus.Open && b.status == TicketStatus.Closed) {\n          return -1;\n        }\n\n        if (b.status == TicketStatus.Open && a.status == TicketStatus.Closed) {\n          return 1;\n        }\n\n        if (\n          a.status == TicketStatus.Closed &&\n          b.status == TicketStatus.Closed\n        ) {\n          return (\n            new Date(b.closed_on).getTime() - new Date(a.closed_on).getTime()\n          );\n        }\n\n        return (\n          new Date(b.opened_on).getTime() - new Date(a.opened_on).getTime()\n        );\n      });\n    }\n    return data;\n  }\n\n  protected updated(\n    changes: PropertyValueMap<any> | Map<PropertyKey, unknown>\n  ): void {\n    super.updated(changes);\n    if (changes.has('contact') || changes.has('ticket')) {\n      if (this.contact) {\n        this.url = `/api/v2/tickets.json?contact=${this.contact}${\n          this.ticket ? '&ticket=' + this.ticket : ''\n        }`;\n      } else {\n        this.url = null;\n      }\n    }\n  }\n\n  private handleClose(uuid: string) {\n    postJSON(`/api/v2/ticket_actions.json`, {\n      tickets: [uuid],\n      action: 'close',\n    })\n      .then(() => {\n        this.refresh();\n      })\n      .catch((response: any) => {\n        console.error(response);\n      });\n  }\n\n  private handleReopen(uuid: string) {\n    postJSON(`/api/v2/ticket_actions.json`, {\n      tickets: [uuid],\n      action: 'reopen',\n    })\n      .then(() => {\n        this.refresh();\n      })\n      .catch((response: any) => {\n        console.error(response);\n      });\n  }\n\n  public renderTicket(ticket: Ticket) {\n    const date = ticket.opened_on;\n    return html`\n      <div\n        @click=${() => {\n          if (this.clickable) {\n            this.fireCustomEvent(CustomEventType.ButtonClicked, { ticket });\n          }\n        }}\n        class=\"ticket ${ticket.status} ${getClasses({\n          clickable: this.clickable,\n        })}\"\n      >\n        <div class=\"topic\">${ticket.topic.name}</div>\n        <div class=\"body\">${ticket.body}</div>\n\n        <div class=\"date\">\n          <temba-date value=\"${date}\" display=\"duration\"></temba-date>\n        </div>\n\n        ${ticket.status === TicketStatus.Closed\n          ? html`<div class=\"reopen\">\n              <temba-button\n                primary\n                small\n                name=\"Reopen\"\n                @click=${(event: MouseEvent) => {\n                  event.preventDefault();\n                  event.stopPropagation();\n                  this.handleReopen(ticket.uuid);\n                }}\n              ></temba-button>\n            </div>`\n          : html`\n              <div style=\"font-size:.5em\">\n                ${ticket.assignee\n                  ? renderAvatar({ name: ticket.assignee.name })\n                  : null}\n              </div>\n              <temba-tip\n                text=\"Resolve\"\n                position=\"left\"\n                style=\"width:1.5em\"\n                class=\"resolve\"\n              >\n                <temba-icon\n                  size=\"1.25\"\n                  name=\"${Icon.check}\"\n                  @click=${(event: MouseEvent) => {\n                    event.preventDefault();\n                    event.stopPropagation();\n                    this.handleClose(ticket.uuid);\n                  }}\n                  ?clickable=${open}\n                />\n              </temba-tip>\n            `}\n      </div>\n    `;\n  }\n\n  public render(): TemplateResult {\n    if (this.data && this.data.length > 0) {\n      const tickets = this.data.map(ticket => {\n        return this.renderTicket(ticket);\n      });\n      return html`${tickets}`;\n    }\n\n    return html`<slot name=\"empty\"></slot>`;\n  }\n}\n"]}

package/out-tsc/src/contacts/events.js

@@ -1,5 +1,5 @@
 import { css, html } from 'lit';
-import { getClasses, oxford, oxfordFn, oxfordNamed, renderAvatar, timeSince, } from '../utils';
+import { getClasses, oxford, oxfordFn, oxfordNamed, renderAvatar, } from '../utils';
 import { Icon } from '../vectoricon';
 import { getDisplayName } from './helpers';
 export const getEventStyles = () => {
@@ -186,7 +186,7 @@ export const getEventStyles = () => {
     .event.msg_created,
     .event.broadcast_created,
     .event.ivr_created,
-    .tickets .event.ticket_note_added {
+    .event.ticket_note_added {
       align-self: flex-end;
     }
 
@@ -246,11 +246,11 @@ export const getEventStyles = () => {
       background: rgba(10, 10, 10, 0.02);
     }
 
-    .tickets .ticket_note_added {
+    .ticket_note_added {
       max-width: 300px;
     }
 
-    .tickets .note-summary {
+    .note-summary {
       display: flex;
       flex-direction: row;
       font-size: 85%;
@@ -259,11 +259,13 @@ export const getEventStyles = () => {
       padding: 8px 3px;
     }
 
-    .tickets .ticket_note_added .description {
+    .ticket_note_added .description {
       border: 2px solid rgba(100, 100, 100, 0.1);
       background: rgb(255, 249, 194);
       padding: var(--event-padding);
-      border-radius: 8px;
+      font-weight: 400;
+      color: rgba(0, 0, 0, 0.6);
+      border-radius: calc(var(--curvature) * 2.5);
     }
 
     .channel_event {
@@ -285,14 +287,6 @@ export const getEventStyles = () => {
       padding: 0em 1em;
     }
 
-    .ticket_opened temba-icon.clickable[name='check'] {
-      --icon-color: rgba(100, 100, 100, 1);
-    }
-
-    .ticket_opened .active {
-      color: var(--color-text);
-    }
-
     .ticket_closed .inactive .subtext {
       display: none;
     }
@@ -466,7 +460,6 @@ export const getEventStyles = () => {
     }
   `;
 };
-const FLOW_USER_ID = 'flow';
 export var Events;
 (function (Events) {
     Events["MESSAGE_CREATED"] = "msg_created";
@@ -503,7 +496,6 @@ export const getEventGroupType = (event, ticket) => {
     }
     switch (event.type) {
         case Events.TICKET_ASSIGNED:
-        case Events.TICKET_NOTE_ADDED:
         case Events.TICKET_OPENED:
         case Events.TICKET_CLOSED:
         case Events.TICKET_REOPENED:
@@ -521,6 +513,8 @@ export const getEventGroupType = (event, ticket) => {
         case Events.MESSAGE_CREATED:
         case Events.MESSAGE_RECEIVED:
         case Events.IVR_CREATED:
+        case Events.TICKET_NOTE_ADDED:
+        case Events.NOTE_CREATED:
             return 'messages';
     }
     return 'verbose';
@@ -668,11 +662,9 @@ export const renderMsgEvent = (event, agent) => {
       </div>
     </div>
 
-    ${!isInbound
+    ${!isInbound && event.msg.created_by
         ? html `<div style="margin-left:0.8em;margin-top:0.3em;font-size:0.9em">
-          ${event.msg.created_by
-            ? renderUserAvatar(event.msg.created_by)
-            : renderUserAvatar(null)}
+          ${renderUserAvatar(event.msg.created_by)}
         </div>`
         : null}
   </div>`;
@@ -780,7 +772,7 @@ export const renderLabelsAdded = (event) => {
   `;
 };
 export const renderNoteCreated = (event) => {
-    return html `<div style="display:flex;align-items:flex-start">
+    return html ` <div style="display:flex;align-items:flex-start">
     <div style="display:flex;flex-direction:column">
       <div class="description">${event.note}</div>
       <div class="note-summary">
@@ -818,7 +810,7 @@ export const renderTicketAction = (event, action, grouped) => {
         <span
           onclick="goto(event)"
           class="linked"
-          href="/ticket/all/open/${event.ticket.uuid}"
+          href="/ticket/all/open/${event.ticket.uuid}/"
         >
           ticket
         </span>
@@ -828,12 +820,14 @@ export const renderTicketAction = (event, action, grouped) => {
     return html `
     <div class="assigned active">
       <div style="text-align:center">
-        ${getDisplayName(event.created_by)} ${action} this ticket
+        ${event.created_by
+        ? html ` ${getDisplayName(event.created_by)} ${action} this ticket `
+        : html ` This ticket was ${action} `}
       </div>
       <div class="subtext" style="justify-content:center">
         <temba-date
           class="time"
-          value="${reopened}"
+          value="${event.created_on}"
           display="duration"
         ></temba-date>
       </div>
@@ -880,30 +874,18 @@ export const renderTicketOpened = (event, handleClose, grouped) => {
     }
     else {
         return html `
-      <temba-icon size="1.5" name="${icon}"></temba-icon>
-
-      <div class="active" style="flex-grow:1;">
-        Opened
-        <div class="attn">
-          ${event.ticket.topic ? event.ticket.topic.name : 'General'}
+      <div>
+        <div style="text-align:center">
+          ${getDisplayName(event.created_by)} opened this ticket
+        </div>
+        <div class="subtext" style="justify-content:center">
+          <temba-date
+            class="time"
+            value="${event.created_on}"
+            display="duration"
+          ></temba-date>
         </div>
-        <div class="subtext">${timeSince(new Date(event.created_on))}</div>
       </div>
-      ${handleClose
-            ? html `
-            <temba-tip text="Resolve" position="left" style="width:1.5em">
-              <temba-icon
-                class="clickable"
-                size="1.5"
-                name="${Icon.check}"
-                @click=${() => {
-                handleClose(event.ticket.uuid);
-            }}
-                ?clickable=${open}
-              />
-            </temba-tip>
-          `
-            : null}
     `;
     }
 };

package/out-tsc/src/contacts/events.js.map

@@ -1 +1 @@
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{ css, html, TemplateResult } from 'lit';\nimport { Msg, ObjectReference, User } from '../interfaces';\nimport {\n  getClasses,\n  oxford,\n  oxfordFn,\n  oxfordNamed,\n  renderAvatar,\n  timeSince,\n} from '../utils';\nimport { Icon } from '../vectoricon';\nimport { getDisplayName } from './helpers';\n\nexport const getEventStyles = () => {\n  return css`\n    .grouping {\n      margin-top: 1em;\n    }\n\n    .grouping.verbose {\n      background: #f9f9f9;\n      color: var(--color-dark);\n      --color-link-primary: rgba(38, 166, 230, 1);\n      pointer-events: none;\n      background: #fefefe;\n      box-shadow: -8px 0px 8px 1px rgba(0, 0, 0, 0.05) inset;\n      margin-right: -16px;\n      padding-right: 16px;\n      margin-bottom: 1.3em;\n    }\n\n    .grouping .items {\n      display: block;\n    }\n\n    .grouping.verbose .items {\n      opacity: 0;\n      max-height: 0;\n      display: flex;\n      flex-direction: column;\n      user-select: none;\n    }\n\n    .grouping.flows .items {\n      padding: 0;\n    }\n\n    .grouping.messages .items {\n      display: flex;\n      flex-direction: column;\n      margin: 0em 0.75em;\n    }\n\n    .grouping.verbose.expanded .items {\n      transition: max-height var(--transition-speed) ease-in-out,\n        opacity var(--transition-speed) ease-in-out;\n      opacity: 1;\n      max-height: 1000px;\n      padding: 1em 1em;\n    }\n\n    .grouping.verbose.expanded {\n      border-top: 1px solid #f3f3f3;\n      border-bottom: 1px solid #f3f3f3;\n    }\n\n    .grouping.verbose.expanded,\n    .grouping.verbose .event-count {\n      pointer-events: auto;\n    }\n\n    .grouping.verbose temba-icon {\n    }\n\n    .grouping.verbose > .event,\n    .grouping.verbose > pre {\n      max-height: 0px;\n      padding-top: 0;\n      padding-bottom: 0;\n      margin-top: 0;\n      margin-bottom: 0;\n      opacity: 0;\n    }\n\n    .grouping.verbose .attn {\n      color: #666;\n    }\n\n    .event-count {\n      position: relative;\n      font-size: 0.8em;\n      text-align: center;\n      margin: 0 auto;\n      display: table;\n      padding: 3px 10px;\n      font-weight: 400;\n      color: #999;\n      cursor: pointer;\n      width: 100%;\n      opacity: 1;\n      z-index: 1;\n    }\n\n    .event-count temba-icon {\n      display: inline-block;\n      position: absolute;\n      right: 5px;\n      top: 5px;\n    }\n\n    .event-count:hover {\n      color: var(--color-link-primary-hover);\n    }\n\n    .expanded .event-count {\n      padding: 0;\n      pointer-events: none;\n    }\n\n    .grouping.flows {\n      margin-left: 1em;\n      margin-right: 1em;\n      margin-bottom: 1.5em;\n\n      border: 1px solid #f2f2f2;\n      border-radius: var(--curvature);\n      padding: 0.5em 1em;\n    }\n\n    .grouping.flows .event {\n      margin: 0;\n      padding: 0;\n    }\n\n    .grouping.tickets {\n      margin-bottom: 2em;\n    }\n\n    pre {\n      white-space: pre-wrap;\n      word-wrap: break-word;\n    }\n\n    .grouping.verbose.expanded .event,\n    .grouping.verbose.expanded pre {\n      max-height: 500px;\n      opacity: 1;\n    }\n\n    .grouping-close-button {\n      position: relative;\n      display: inline-block;\n      opacity: 0;\n      float: right;\n      --icon-color: #666;\n    }\n\n    .grouping.verbose.expanded:hover .grouping-close-button {\n      opacity: 1;\n    }\n\n    .grouping.messages,\n    .grouping.tickets {\n      display: flex;\n      flex-direction: column;\n    }\n\n    .event {\n      margin: 0.25em 0.5em;\n      border-radius: var(--curvature);\n      flex-grow: 1;\n    }\n\n    .msg {\n      border-radius: calc(var(--curvature) * 2.5);\n      border: 2px solid rgba(100, 100, 100, 0.1);\n      max-width: 300px;\n      word-break: break-word;\n      overflow: hidden;\n    }\n\n    .msg.attachments-1.no-message {\n      border: 2px solid transparent;\n      background-color: transparent !important;\n    }\n\n    .msg .text {\n      padding: var(--event-padding);\n    }\n\n    .event.msg_received .msg {\n      background: rgba(200, 200, 200, 0.1);\n    }\n\n    .event.msg_created,\n    .event.broadcast_created,\n    .event.ivr_created,\n    .tickets .event.ticket_note_added {\n      align-self: flex-end;\n    }\n\n    .event.msg_created .msg,\n    .event.broadcast_created .msg,\n    .event.ivr_created .msg {\n      background: var(--color-primary-dark);\n      color: white;\n      font-weight: 400;\n    }\n\n    .msg.automated {\n      background: var(--color-automated) !important;\n    }\n\n    .webhook_called {\n      --icon-color: #e68628;\n      word-break: break-all;\n    }\n\n    .webhook_called .failed {\n      --icon-color: var(--color-error);\n      color: var(--color-error);\n    }\n\n    .input_labels_added,\n    .contact_name_changed,\n    .contact_field_changed,\n    .contact_urns_changed,\n    .contact_language_changed,\n    .run_result_changed {\n      --icon-color: rgba(1, 193, 175, 1);\n    }\n\n    .email_sent {\n      --icon-color: #8e5ea7;\n    }\n\n    .contact_groups_changed .added {\n      --icon-color: #309c42;\n    }\n    .contact_groups_changed .removed {\n      --icon-color: var(--color-error);\n    }\n\n    .event.error .description,\n    .event.failure .description {\n      color: var(--color-error);\n    }\n\n    .description.error {\n      color: var(--color-error);\n    }\n\n    .info {\n      border: 1px solid rgba(100, 100, 100, 0.2);\n      background: rgba(10, 10, 10, 0.02);\n    }\n\n    .tickets .ticket_note_added {\n      max-width: 300px;\n    }\n\n    .tickets .note-summary {\n      display: flex;\n      flex-direction: row;\n      font-size: 85%;\n      margin-top: -0.5em;\n      color: rgba(0, 0, 0, 0.6);\n      padding: 8px 3px;\n    }\n\n    .tickets .ticket_note_added .description {\n      border: 2px solid rgba(100, 100, 100, 0.1);\n      background: rgb(255, 249, 194);\n      padding: var(--event-padding);\n      border-radius: 8px;\n    }\n\n    .channel_event {\n      --icon-color: rgb(230, 230, 230);\n    }\n\n    .airtime_transferred,\n    .flow_exited,\n    .flow_entered,\n    .ticket_opened,\n    .ticket_reopened,\n    .ticket_closed,\n    .call_started,\n    .campaign_fired {\n      --icon-color: rgba(223, 65, 159, 1);\n    }\n\n    .active-ticket.ticket_opened {\n      padding: 0em 1em;\n    }\n\n    .ticket_opened temba-icon.clickable[name='check'] {\n      --icon-color: rgba(100, 100, 100, 1);\n    }\n\n    .ticket_opened .active {\n      color: var(--color-text);\n    }\n\n    .ticket_closed .inactive .subtext {\n      display: none;\n    }\n\n    .attn {\n      color: var(--color-text);\n    }\n\n    .flow_exited,\n    .flow_entered {\n      align-self: center;\n      max-width: 80%;\n      display: flex;\n      flex-direction: row;\n    }\n\n    .flow_exited temba-icon,\n    .flow_entered temba-icon {\n    }\n\n    .event {\n      display: flex;\n      align-items: center;\n    }\n\n    .event .description {\n      flex-grow: 1;\n      word-break: break-all;\n    }\n\n    .msg-summary {\n      display: flex;\n      font-size: 85%;\n      color: rgba(0, 0, 0, 0.6);\n      padding: 6px 3px;\n      margin-bottom: 0.5em;\n      margin-top: -0.5em;\n    }\n\n    .msg-summary temba-icon.log {\n      --icon-color: rgba(0, 0, 0, 0.2);\n    }\n\n    .msg-summary temba-icon.log:hover {\n      --icon-color: var(--color-link-primary-hover);\n      cursor: pointer;\n    }\n\n    .msg-summary temba-icon.error {\n      --icon-color: rgba(var(--error-rgb), 0.75);\n    }\n\n    .msg-summary temba-icon.error:hover {\n      --icon-color: var(--color-error);\n      cursor: pointer;\n    }\n\n    .msg-summary temba-icon.broadcast {\n      --icon-color: rgba(90, 90, 90, 0.5);\n    }\n\n    .msg-summary * {\n      display: flex;\n      margin-right: 1px;\n      margin-left: 1px;\n    }\n\n    .unsupported {\n      border: 1px solid #f2f2f2;\n      color: #999;\n      padding: 0.5em 1em;\n      border-radius: var(--curvature);\n    }\n\n    .time {\n      padding: 0.3em 1px;\n    }\n\n    .status {\n      padding: 0.3em 3px;\n    }\n\n    .separator {\n      padding: 0.3em 0px;\n    }\n\n    .recipients {\n      padding: 0.3em 3px;\n    }\n\n    .verbose temba-icon,\n    .flows temba-icon,\n    .tickets temba-icon {\n      margin-right: 0.75em;\n    }\n\n    .attn {\n      display: inline-block;\n      font-weight: 500;\n      margin: 0px 2px;\n    }\n\n    .subtext {\n      font-size: 80%;\n    }\n\n    .body-pre {\n      white-space: pre-wrap;\n      word-wrap: break-word;\n      font-size: 90%;\n    }\n\n    a,\n    .linked {\n      color: var(--color-link-primary);\n      cursor: pointer;\n    }\n\n    a:hover,\n    .linked:hover {\n      text-decoration: underline;\n      color: var(--color-link-primary-hover);\n    }\n\n    temba-icon.error {\n      --icon-color: var(--color-error);\n    }\n\n    .delivery-error {\n      --icon-color: var(--color-error);\n      margin-right: 0.25em;\n    }\n\n    .flow {\n      --icon-color: #ddd;\n      background: #fff;\n      width: 18px;\n      height: 18px;\n      padding-top: 4px;\n      padding-left: 9px;\n      border: 0px solid #f3f3f3;\n    }\n\n    .assigned {\n      color: #777;\n      max-width: 300px;\n      margin-left: auto;\n      margin-right: auto;\n      display: flex;\n      flex-direction: column;\n      align-items: center;\n      margin-bottom: 10px;\n    }\n\n    .assigned .attn {\n      color: #777;\n    }\n\n    .attachments {\n      display: flex;\n      flex-wrap: wrap;\n      margin: -0.2em;\n    }\n\n    .attachment {\n      flex: 1 0 45%;\n      border-top: 0.05em solid transparent;\n      border-left: 0.05em solid transparent;\n      margin-top: 0.05em;\n      margin-left: 0.05em;\n    }\n  `;\n};\n\nconst FLOW_USER_ID = 'flow';\n\nexport interface EventGroup {\n  type: string;\n  events: ContactEvent[];\n  open: boolean;\n}\n\nexport enum Events {\n  MESSAGE_CREATED = 'msg_created',\n  MESSAGE_RECEIVED = 'msg_received',\n  BROADCAST_CREATED = 'broadcast_created',\n  IVR_CREATED = 'ivr_created',\n  FLOW_ENTERED = 'flow_entered',\n  FLOW_EXITED = 'flow_exited',\n  RUN_RESULT_CHANGED = 'run_result_changed',\n  CONTACT_FIELD_CHANGED = 'contact_field_changed',\n  CONTACT_GROUPS_CHANGED = 'contact_groups_changed',\n  CONTACT_NAME_CHANGED = 'contact_name_changed',\n  CONTACT_URNS_CHANGED = 'contact_urns_changed',\n  CAMPAIGN_FIRED = 'campaign_fired',\n  CHANNEL_EVENT = 'channel_event',\n  CONTACT_LANGUAGE_CHANGED = 'contact_language_changed',\n  WEBHOOK_CALLED = 'webhook_called',\n  AIRTIME_TRANSFERRED = 'airtime_transferred',\n  CALL_STARTED = 'call_started',\n  EMAIL_SENT = 'email_sent',\n  INPUT_LABELS_ADDED = 'input_labels_added',\n  NOTE_CREATED = 'note_created',\n  TICKET_ASSIGNED = 'ticket_assigned',\n  TICKET_NOTE_ADDED = 'ticket_note_added',\n  TICKET_CLOSED = 'ticket_closed',\n  TICKET_OPENED = 'ticket_opened',\n  TICKET_REOPENED = 'ticket_reopened',\n  ERROR = 'error',\n  FAILURE = 'failure',\n}\n\nexport interface ContactEvent {\n  type: string;\n  created_on: string;\n}\n\nexport interface ChannelEvent extends ContactEvent {\n  channel_event_type: string;\n  duration: number;\n}\n\nexport interface ContactLanguageChangedEvent extends ContactEvent {\n  language: string;\n  step_uuid: string;\n  session_uuid: string;\n}\n\nexport interface MsgEvent extends ContactEvent {\n  msg: Msg;\n  status: string;\n  failed_reason?: string;\n  failed_reason_display?: string;\n  logs_url: string;\n  msg_type: string;\n  recipient_count?: number;\n  created_by?: User;\n}\n\nexport interface FlowEvent extends ContactEvent {\n  flow: ObjectReference;\n  status: string;\n}\n\nexport interface EmailSentEvent extends ContactEvent {\n  to: string[];\n  subject: string;\n  body: string;\n}\n\nexport interface URNsChangedEvent extends ContactEvent {\n  urns: string[];\n}\n\nexport interface TicketEvent extends ContactEvent {\n  note?: string;\n  assignee?: User;\n  ticket: {\n    uuid: string;\n    ticketer: ObjectReference;\n    body: string;\n    topic?: ObjectReference;\n    external_id?: string;\n    closed_on?: string;\n    opened_on?: string;\n  };\n  created_by?: User;\n}\n\nexport interface LabelsAddedEvent extends ContactEvent {\n  labels: ObjectReference[];\n}\n\nexport interface NameChangedEvent extends ContactEvent {\n  name: string;\n}\n\nexport interface UpdateFieldEvent extends ContactEvent {\n  field: { key: string; name: string };\n  value: { text: string };\n}\n\nexport interface ErrorMessageEvent extends ContactEvent {\n  text: string;\n}\n\nexport interface UpdateResultEvent extends ContactEvent {\n  name: string;\n  value: string;\n  category: string;\n  input: string;\n}\n\nexport interface ContactGroupsEvent extends ContactEvent {\n  groups_added: ObjectReference[];\n  groups_removed: ObjectReference[];\n}\n\nexport interface WebhookEvent extends ContactEvent {\n  status: string;\n  status_code: number;\n  elapsed_ms: number;\n  logs_url: string;\n  url: string;\n}\n\nexport interface AirtimeTransferredEvent extends ContactEvent {\n  sender: string;\n  recipient: string;\n  currency: string;\n  desired_amount: string;\n  actual_amount: string;\n  logs_url: string;\n}\n\nexport type CallStartedEvent = ContactEvent;\nexport interface CampaignFiredEvent extends ContactEvent {\n  campaign: { uuid: string; id: number; name: string };\n  campaign_event: {\n    id: number;\n    offset_display: string;\n    relative_to: { key: string; name: string };\n  };\n  fired_result: string;\n}\n\nexport interface ContactHistoryPage {\n  has_older: boolean;\n  recent_only: boolean;\n  next_before: number;\n  next_after: number;\n  start_date: Date;\n  events: ContactEvent[];\n}\n\nexport const getEventGroupType = (event: ContactEvent, ticket: string) => {\n  if (!event) {\n    return 'messages';\n  }\n  switch (event.type) {\n    case Events.TICKET_ASSIGNED:\n    case Events.TICKET_NOTE_ADDED:\n    case Events.TICKET_OPENED:\n    case Events.TICKET_CLOSED:\n    case Events.TICKET_REOPENED:\n      if (!ticket) {\n        return 'verbose';\n      }\n\n      if ((event as TicketEvent).ticket.uuid === ticket) {\n        return 'tickets';\n      }\n\n      break;\n    case Events.FLOW_ENTERED:\n    case Events.FLOW_EXITED:\n      return 'flows';\n    case Events.BROADCAST_CREATED:\n    case Events.MESSAGE_CREATED:\n    case Events.MESSAGE_RECEIVED:\n    case Events.IVR_CREATED:\n      return 'messages';\n  }\n  return 'verbose';\n};\n\nexport const renderUserAvatar = (user: User) => {\n  return html`<div style=\"width:3.5em;font-size:0.8em\">\n    ${renderAvatar({ user, position: 'left' })}\n  </div>`;\n};\n\nexport const renderAttachment = (attachment: string): TemplateResult => {\n  const idx = attachment.indexOf(':');\n  const attType = attachment.substr(0, idx);\n  const url = attachment.substr(idx + 1);\n  const [mediaType, ext] = attType.split('/', 2);\n\n  let inner = null;\n  if (mediaType === 'image') {\n    inner = html`\n      <img src=\"${url}\" style=\"height:auto;width:100%;display:block;\" />\n    `;\n  } else if (ext === 'pdf') {\n    return html`<div\n      style=\"width:100%;height:300px;border-radius:calc(var(--curvature) * 2.5);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);overflow:hidden\"\n    ><embed src=\"${url}#view=Fit\" type=\"application/pdf\" frameBorder=\"0\" scrolling=\"auto\" height=\"100%\" width=\"100%\"></embed></div>`;\n  } else if (mediaType === 'video') {\n    return html`<video\n      style=\"border-radius:var(--curvature);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);max-width:400px\"\n      height=\"auto\"\n      controls\n    >\n      <source src=\"${url}\" type=\"video/mp4\" />\n    </video> `;\n  } else if (mediaType === 'audio') {\n    return html`<audio\n      style=\"border-radius: 99px; box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);\"\n      src=\"${url}\"\n      type=\"${attType}\"\n      controls\n    >\n      <a target=\"_\" href=\"${url}\">${url}</a>\n    </audio>`;\n  } else if (attType === 'geo') {\n    const [lat, long] = url.split(',');\n    const latFloat = parseFloat(lat);\n    const longFloat = parseFloat(long);\n    const geo = `${lat}000000%2C${long}000000`;\n\n    return html` <iframe\n      style=\"border-radius: var(--curvature);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);\"\n      width=\"300\"\n      height=\"300\"\n      frameborder=\"0\"\n      scrolling=\"no\"\n      marginheight=\"0\"\n      marginwidth=\"0\"\n      src=\"https://www.openstreetmap.org/export/embed.html?bbox=${longFloat -\n      0.005}000000%2C${latFloat - 0.005}%2C${longFloat +\n      0.005}000000%2C${latFloat +\n      0.005}000000&amp;layer=mapnik&amp;marker=${geo}\"\n    ></iframe>`;\n  } else {\n    return html`<div style=\"display:flex\">\n      <temba-icon name=\"${Icon.download}\"></temba-icon>\n      <div>Attachment ${ext}</div>\n    </div>`;\n  }\n\n  return html`<div style=\"\">${inner}</div>`;\n};\n\nexport const renderMsgEvent = (\n  event: MsgEvent,\n  agent: string\n): TemplateResult => {\n  const isInbound = event.type === Events.MESSAGE_RECEIVED;\n  const isError = event.status === 'E';\n  const isFailure = event.status === 'F';\n\n  // summary items which appear under the message bubble\n  const summary: TemplateResult[] = [];\n\n  if (event.logs_url) {\n    summary.push(html` <div class=\"icon-link\">\n      <temba-icon\n        onclick=\"goto(event)\"\n        href=\"${event.logs_url}\"\n        name=\"${Icon.log}\"\n        class=\"log ${isError || isFailure ? 'error' : ''}\"\n      ></temba-icon>\n    </div>`);\n  } else if (isError) {\n    summary.push(\n      html`<temba-icon\n        title=\"Message delivery error\"\n        name=\"${Icon.error}\"\n        class=\"delivery-error\"\n      ></temba-icon>`\n    );\n  } else if (isFailure) {\n    summary.push(\n      html`<temba-icon\n        title=\"Message delivery failure: ${event.failed_reason_display}\"\n        name=\"${Icon.error}\"\n        class=\"delivery-error\"\n      ></temba-icon>`\n    );\n  }\n  if (event.recipient_count > 1) {\n    summary.push(html`<temba-icon\n        size=\"1\"\n        class=\"broadcast\"\n        name=\"${Icon.broadcast}\"\n      ></temba-icon>\n      <div class=\"recipients\">${event.recipient_count} contacts</div>\n      <div class=\"separator\">•</div>`);\n  }\n  summary.push(\n    html`<temba-date\n      class=\"time\"\n      value=\"${event.created_on}\"\n      display=\"duration\"\n    ></temba-date>`\n  );\n\n  return html`<div style=\"display:flex;align-items:flex-start\">\n    <div style=\"display:flex;flex-direction:column\">\n      <div\n        class=\"${event.msg.text ? '' : 'no-message'} attachments-${(\n          event.msg.attachments || []\n        ).length} ${getClasses({\n          msg: true,\n          automated: !isInbound && !event.msg.created_by,\n        })}\"\n      >\n        ${event.msg.text\n          ? html` <div class=\"text\">${event.msg.text}</div> `\n          : null}\n        ${event.msg.attachments\n          ? html`<div class=\"attachments\">\n              ${event.msg.attachments.map(\n                attachment =>\n                  html` <div class=\"attachment\">\n                    ${renderAttachment(attachment)}\n                  </div>`\n              )}\n            </div> `\n          : null}\n      </div>\n      ${!event.msg.text && !event.msg.attachments\n        ? html`<div class=\"unsupported\">Unsupported Message</div>`\n        : null}\n\n      <div\n        class=\"msg-summary\"\n        style=\"flex-direction:row${isInbound ? '-reverse' : ''}\"\n      >\n        <div style=\"flex-grow:1\"></div>\n        ${summary}\n      </div>\n    </div>\n\n    ${!isInbound\n      ? html`<div style=\"margin-left:0.8em;margin-top:0.3em;font-size:0.9em\">\n          ${event.msg.created_by\n            ? renderUserAvatar(event.msg.created_by)\n            : renderUserAvatar(null)}\n        </div>`\n      : null}\n  </div>`;\n};\n\nexport const renderFlowEvent = (event: FlowEvent): TemplateResult => {\n  let verb = 'Interrupted';\n  let icon = Icon.flow_interrupted;\n\n  if (event.status !== 'I') {\n    if (event.type === Events.FLOW_ENTERED) {\n      verb = 'Started';\n      icon = Icon.flow;\n    } else {\n      verb = 'Completed';\n      icon = Icon.flow;\n    }\n  }\n\n  return html`\n    <temba-icon name=\"${icon}\"></temba-icon>\n    <div class=\"description\">\n      ${verb}\n      <span\n        class=\"linked\"\n        href=\"/flow/editor/${event.flow.uuid}/\"\n        onclick=\"goto(event)\"\n      >\n        ${event.flow.name}\n      </span>\n    </div>\n  `;\n};\n\nexport const renderResultEvent = (event: UpdateResultEvent): TemplateResult => {\n  if (event.name.startsWith('_')) {\n    return null;\n  }\n  return html`\n    <temba-icon name=\"${Icon.updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">${event.name}</div>\n      to\n      <div class=\"attn\">${event.value}</div>\n      ${event.category\n        ? html`with category\n            <div class=\"attn\">${event.category}</div>`\n        : null}\n    </div>\n  `;\n};\n\nexport const renderUpdateEvent = (event: UpdateFieldEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      ${event.value\n        ? html`Updated\n            <div class=\"attn\">${event.field.name}</div>\n            to\n            <div class=\"attn\">${event.value.text}</div>`\n        : html`Cleared\n            <div class=\"attn\">${event.field.name}</div>`}\n    </div>\n  `;\n};\n\nexport const renderNameChanged = (event: NameChangedEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">Name</div>\n      to\n      <div class=\"attn\">${event.name}</div>\n    </div>\n  `;\n};\n\nexport const renderContactURNsChanged = (\n  event: URNsChangedEvent\n): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">URNs</div>\n      to\n        ${oxfordFn(\n          event.urns,\n          (urn: string) =>\n            html`<div class=\"attn\">${urn.split(':')[1].split('?')[0]}</div>`\n        )}\n      </div>\n    </div>\n  `;\n};\n\nexport const renderEmailSent = (event: EmailSentEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.email}\"></temba-icon>\n    <div class=\"description\">\n      Email sent to\n      <div class=\"attn\">${oxford(event.to, 'and')}</div>\n      with subject\n      <div class=\"attn\">${event.subject}</div>\n    </div>\n  `;\n};\n\nexport const renderLabelsAdded = (event: LabelsAddedEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.label}\"></temba-icon>\n    <div class=\"description\">\n      Message labeled with\n      <div class=\"attn\">${oxfordNamed(event.labels, 'and')}</div>\n    </div>\n  `;\n};\n\nexport const renderNoteCreated = (event: TicketEvent): TemplateResult => {\n  return html`<div style=\"display:flex;align-items:flex-start\">\n    <div style=\"display:flex;flex-direction:column\">\n      <div class=\"description\">${event.note}</div>\n      <div class=\"note-summary\">\n        <div style=\"flex-grow:1\"></div>\n        <temba-date\n          class=\"time\"\n          value=\"${event.created_on}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n    <div style=\"margin-left:0.8em;margin-top:0.3em;font-size:0.8em\">\n      ${renderUserAvatar(event.created_by)}\n    </div>\n  </div>`;\n};\n\nconst getTicketIcon = (event: TicketEvent) => {\n  let icon = Icon.inbox;\n  if (event.ticket.ticketer.name.indexOf('Email') > -1) {\n    icon = Icon.email;\n  } else if (event.ticket.ticketer.name.indexOf('Zendesk') > -1) {\n    icon = Icon.zendesk;\n  }\n  return icon;\n};\n\nexport const renderTicketAction = (\n  event: TicketEvent,\n  action: string,\n  grouped: boolean\n): TemplateResult => {\n  const reopened = new Date(event.created_on);\n  const icon = getTicketIcon(event);\n  if (grouped) {\n    return html`<div class=\"\" style=\"display: flex\">\n      <temba-icon name=\"${icon}\"></temba-icon>\n      <div class=\"description\">\n        ${getDisplayName(event.created_by)} ${action} a\n        <span\n          onclick=\"goto(event)\"\n          class=\"linked\"\n          href=\"/ticket/all/open/${event.ticket.uuid}\"\n        >\n          ticket\n        </span>\n      </div>\n    </div>`;\n  }\n\n  return html`\n    <div class=\"assigned active\">\n      <div style=\"text-align:center\">\n        ${getDisplayName(event.created_by)} ${action} this ticket\n      </div>\n      <div class=\"subtext\" style=\"justify-content:center\">\n        <temba-date\n          class=\"time\"\n          value=\"${reopened}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n  `;\n};\n\nexport const renderTicketAssigned = (event: TicketEvent): TemplateResult => {\n  return html`\n    <div class=\"assigned active\">\n      <div style=\"text-align:center\">\n        ${event.assignee\n          ? event.assignee.id === event.created_by.id\n            ? html`${getDisplayName(event.created_by)} took this ticket`\n            : html`${getDisplayName(event.created_by)} assigned this ticket to\n                <div class=\"attn\">${getDisplayName(event.assignee)}</div>`\n          : html`${getDisplayName(event.created_by)} unassigned this ticket`}\n      </div>\n      <div class=\"subtext\" style=\"justify-content:center\">\n        <temba-date\n          class=\"time\"\n          value=\"${event.created_on}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n  `;\n};\n\nexport const renderTicketOpened = (\n  event: TicketEvent,\n  handleClose: (uuid: string) => void,\n  grouped: boolean\n): TemplateResult => {\n  const icon = getTicketIcon(event);\n\n  if (grouped) {\n    return html`<div class=\"\" style=\"display: flex\">\n      <temba-icon name=\"${icon}\"></temba-icon>\n      <div class=\"description\">\n        ${event.ticket.topic.name}\n        <span\n          class=\"linked\"\n          onclick=\"goto(event)\"\n          href=\"/ticket/all/open/${event.ticket.uuid}\"\n          >ticket</span\n        >\n        was opened\n      </div>\n    </div>`;\n  } else {\n    return html`\n      <temba-icon size=\"1.5\" name=\"${icon}\"></temba-icon>\n\n      <div class=\"active\" style=\"flex-grow:1;\">\n        Opened\n        <div class=\"attn\">\n          ${event.ticket.topic ? event.ticket.topic.name : 'General'}\n        </div>\n        <div class=\"subtext\">${timeSince(new Date(event.created_on))}</div>\n      </div>\n      ${handleClose\n        ? html`\n            <temba-tip text=\"Resolve\" position=\"left\" style=\"width:1.5em\">\n              <temba-icon\n                class=\"clickable\"\n                size=\"1.5\"\n                name=\"${Icon.check}\"\n                @click=${() => {\n                  handleClose(event.ticket.uuid);\n                }}\n                ?clickable=${open}\n              />\n            </temba-tip>\n          `\n        : null}\n    `;\n  }\n};\n\nexport const renderErrorMessage = (\n  event: ErrorMessageEvent\n): TemplateResult => {\n  return html`\n    <temba-icon\n      name=\"${Icon.error}\"\n      style=\"--icon-color:var(--color-error)\"\n    ></temba-icon>\n    <div class=\"description\">\n      ${event.text}\n      ${event.type === Events.FAILURE\n        ? html`<div>Run ended prematurely, check the flow design.</div>`\n        : null}\n    </div>\n  `;\n};\n\nexport const renderWebhookEvent = (event: WebhookEvent): TemplateResult => {\n  return html`\n    <div\n      class=\"${event.status === 'success' ? '' : 'failed'}\"\n      style=\"display: flex\"\n    >\n      <temba-icon name=\"${Icon.webhook}\"></temba-icon>\n      <div class=\"description\">\n        ${event.status === 'success'\n          ? html`Successfully called ${event.url}`\n          : html`Failed to call ${event.url}`}\n      </div>\n    </div>\n  `;\n};\n\nexport const renderAirtimeTransferredEvent = (\n  event: AirtimeTransferredEvent\n): TemplateResult => {\n  if (parseFloat(event.actual_amount) === 0) {\n    return html`<temba-icon\n        name=\"${Icon.error}\"\n        style=\"--icon-color: var(--color-error)\"\n      ></temba-icon>\n      <div class=\"description error\">Airtime transfer failed</div>`;\n  }\n\n  return html`<temba-icon name=\"${Icon.airtime}\"></temba-icon>\n    <div class=\"description\">\n      Transferred\n      <div class=\"attn\">${event.actual_amount} ${event.currency}</div>\n      of airtime\n    </div>`;\n};\n\nexport const renderCallStartedEvent = (): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.call}\"></temba-icon>\n    <div class=\"description\">Call Started</div>`;\n};\n\nexport const renderContactLanguageChangedEvent = (\n  event: ContactLanguageChangedEvent\n): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Language updated to <span class=\"attn\">${event.language}</span>\n    </div>`;\n};\n\nexport const renderChannelEvent = (event: ChannelEvent): TemplateResult => {\n  let eventMessage = '';\n  let icon = Icon.call;\n\n  if (event.channel_event_type === 'mt_miss') {\n    eventMessage = 'Missed outgoing call';\n    icon = Icon.call_missed;\n  } else if (event.channel_event_type === 'mo_miss') {\n    eventMessage = 'Missed incoming call';\n    icon = Icon.call_missed;\n  } else if (event.channel_event_type === 'new_conversation') {\n    eventMessage = 'Started Conversation';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'welcome_message') {\n    eventMessage = 'Welcome Message Sent';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'referral') {\n    eventMessage = 'Referred';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'follow') {\n    eventMessage = 'Followed';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'stop_contact') {\n    eventMessage = 'Stopped';\n    icon = Icon.contact_stopped;\n  } else if (event.channel_event_type === 'mt_call') {\n    eventMessage = 'Outgoing Phone Call';\n  } else if (event.channel_event_type == 'mo_call') {\n    eventMessage = 'Incoming Phone call';\n  }\n\n  return html`<temba-icon name=\"${icon}\"></temba-icon>\n    <div class=\"description\">${eventMessage}</div>`;\n};\n\nexport const renderCampaignFiredEvent = (\n  event: CampaignFiredEvent\n): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.campaign}\"></temba-icon>\n    <div class=\"description\">\n      Campaign\n      <span\n        class=\"linked\"\n        onclick=\"goto(event, this)\"\n        href=\"/campaign/read/${event.campaign.uuid}/\"\n        >${event.campaign.name}</span\n      >\n      ${event.fired_result === 'S' ? 'skipped' : 'triggered'}\n      <span\n        class=\"linked\"\n        onclick=\"goto(event, this)\"\n        href=\"/campaignevent/read/${event.campaign.uuid}/${event.campaign_event\n          .id}/\"\n      >\n        ${event.campaign_event.offset_display}\n        ${event.campaign_event.relative_to.name}</span\n      >\n    </div>`;\n};\n\nexport const renderContactGroupsEvent = (\n  event: ContactGroupsEvent\n): TemplateResult => {\n  const groups = event.groups_added || event.groups_removed;\n  const added = !!event.groups_added;\n  return html`\n    <temba-icon\n      name=\"${Icon.users}\"\n      class=\"${getClasses({ added: added, removed: !added })}\"\n    ></temba-icon>\n    <div class=\"description\">\n      ${added ? 'Added to' : 'Removed from'}\n      ${oxfordFn(\n        groups,\n        (group: ObjectReference) =>\n          html`<span\n            class=\"linked\"\n            onclick=\"goto(event)\"\n            href=\"/contact/filter/${group.uuid}\"\n            >${group.name}</span\n          >`\n      )}\n      ${event.type === Events.FAILURE\n        ? html`<div>Run ended prematurely, check the flow design.</div>`\n        : null}\n    </div>\n  `;\n};\n"]}
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{ css, html, TemplateResult } from 'lit';\nimport { Msg, ObjectReference, User } from '../interfaces';\nimport {\n  getClasses,\n  oxford,\n  oxfordFn,\n  oxfordNamed,\n  renderAvatar,\n} from '../utils';\nimport { Icon } from '../vectoricon';\nimport { getDisplayName } from './helpers';\n\nexport const getEventStyles = () => {\n  return css`\n    .grouping {\n      margin-top: 1em;\n    }\n\n    .grouping.verbose {\n      background: #f9f9f9;\n      color: var(--color-dark);\n      --color-link-primary: rgba(38, 166, 230, 1);\n      pointer-events: none;\n      background: #fefefe;\n      box-shadow: -8px 0px 8px 1px rgba(0, 0, 0, 0.05) inset;\n      margin-right: -16px;\n      padding-right: 16px;\n      margin-bottom: 1.3em;\n    }\n\n    .grouping .items {\n      display: block;\n    }\n\n    .grouping.verbose .items {\n      opacity: 0;\n      max-height: 0;\n      display: flex;\n      flex-direction: column;\n      user-select: none;\n    }\n\n    .grouping.flows .items {\n      padding: 0;\n    }\n\n    .grouping.messages .items {\n      display: flex;\n      flex-direction: column;\n      margin: 0em 0.75em;\n    }\n\n    .grouping.verbose.expanded .items {\n      transition: max-height var(--transition-speed) ease-in-out,\n        opacity var(--transition-speed) ease-in-out;\n      opacity: 1;\n      max-height: 1000px;\n      padding: 1em 1em;\n    }\n\n    .grouping.verbose.expanded {\n      border-top: 1px solid #f3f3f3;\n      border-bottom: 1px solid #f3f3f3;\n    }\n\n    .grouping.verbose.expanded,\n    .grouping.verbose .event-count {\n      pointer-events: auto;\n    }\n\n    .grouping.verbose temba-icon {\n    }\n\n    .grouping.verbose > .event,\n    .grouping.verbose > pre {\n      max-height: 0px;\n      padding-top: 0;\n      padding-bottom: 0;\n      margin-top: 0;\n      margin-bottom: 0;\n      opacity: 0;\n    }\n\n    .grouping.verbose .attn {\n      color: #666;\n    }\n\n    .event-count {\n      position: relative;\n      font-size: 0.8em;\n      text-align: center;\n      margin: 0 auto;\n      display: table;\n      padding: 3px 10px;\n      font-weight: 400;\n      color: #999;\n      cursor: pointer;\n      width: 100%;\n      opacity: 1;\n      z-index: 1;\n    }\n\n    .event-count temba-icon {\n      display: inline-block;\n      position: absolute;\n      right: 5px;\n      top: 5px;\n    }\n\n    .event-count:hover {\n      color: var(--color-link-primary-hover);\n    }\n\n    .expanded .event-count {\n      padding: 0;\n      pointer-events: none;\n    }\n\n    .grouping.flows {\n      margin-left: 1em;\n      margin-right: 1em;\n      margin-bottom: 1.5em;\n\n      border: 1px solid #f2f2f2;\n      border-radius: var(--curvature);\n      padding: 0.5em 1em;\n    }\n\n    .grouping.flows .event {\n      margin: 0;\n      padding: 0;\n    }\n\n    .grouping.tickets {\n      margin-bottom: 2em;\n    }\n\n    pre {\n      white-space: pre-wrap;\n      word-wrap: break-word;\n    }\n\n    .grouping.verbose.expanded .event,\n    .grouping.verbose.expanded pre {\n      max-height: 500px;\n      opacity: 1;\n    }\n\n    .grouping-close-button {\n      position: relative;\n      display: inline-block;\n      opacity: 0;\n      float: right;\n      --icon-color: #666;\n    }\n\n    .grouping.verbose.expanded:hover .grouping-close-button {\n      opacity: 1;\n    }\n\n    .grouping.messages,\n    .grouping.tickets {\n      display: flex;\n      flex-direction: column;\n    }\n\n    .event {\n      margin: 0.25em 0.5em;\n      border-radius: var(--curvature);\n      flex-grow: 1;\n    }\n\n    .msg {\n      border-radius: calc(var(--curvature) * 2.5);\n      border: 2px solid rgba(100, 100, 100, 0.1);\n      max-width: 300px;\n      word-break: break-word;\n      overflow: hidden;\n    }\n\n    .msg.attachments-1.no-message {\n      border: 2px solid transparent;\n      background-color: transparent !important;\n    }\n\n    .msg .text {\n      padding: var(--event-padding);\n    }\n\n    .event.msg_received .msg {\n      background: rgba(200, 200, 200, 0.1);\n    }\n\n    .event.msg_created,\n    .event.broadcast_created,\n    .event.ivr_created,\n    .event.ticket_note_added {\n      align-self: flex-end;\n    }\n\n    .event.msg_created .msg,\n    .event.broadcast_created .msg,\n    .event.ivr_created .msg {\n      background: var(--color-primary-dark);\n      color: white;\n      font-weight: 400;\n    }\n\n    .msg.automated {\n      background: var(--color-automated) !important;\n    }\n\n    .webhook_called {\n      --icon-color: #e68628;\n      word-break: break-all;\n    }\n\n    .webhook_called .failed {\n      --icon-color: var(--color-error);\n      color: var(--color-error);\n    }\n\n    .input_labels_added,\n    .contact_name_changed,\n    .contact_field_changed,\n    .contact_urns_changed,\n    .contact_language_changed,\n    .run_result_changed {\n      --icon-color: rgba(1, 193, 175, 1);\n    }\n\n    .email_sent {\n      --icon-color: #8e5ea7;\n    }\n\n    .contact_groups_changed .added {\n      --icon-color: #309c42;\n    }\n    .contact_groups_changed .removed {\n      --icon-color: var(--color-error);\n    }\n\n    .event.error .description,\n    .event.failure .description {\n      color: var(--color-error);\n    }\n\n    .description.error {\n      color: var(--color-error);\n    }\n\n    .info {\n      border: 1px solid rgba(100, 100, 100, 0.2);\n      background: rgba(10, 10, 10, 0.02);\n    }\n\n    .ticket_note_added {\n      max-width: 300px;\n    }\n\n    .note-summary {\n      display: flex;\n      flex-direction: row;\n      font-size: 85%;\n      margin-top: -0.5em;\n      color: rgba(0, 0, 0, 0.6);\n      padding: 8px 3px;\n    }\n\n    .ticket_note_added .description {\n      border: 2px solid rgba(100, 100, 100, 0.1);\n      background: rgb(255, 249, 194);\n      padding: var(--event-padding);\n      font-weight: 400;\n      color: rgba(0, 0, 0, 0.6);\n      border-radius: calc(var(--curvature) * 2.5);\n    }\n\n    .channel_event {\n      --icon-color: rgb(230, 230, 230);\n    }\n\n    .airtime_transferred,\n    .flow_exited,\n    .flow_entered,\n    .ticket_opened,\n    .ticket_reopened,\n    .ticket_closed,\n    .call_started,\n    .campaign_fired {\n      --icon-color: rgba(223, 65, 159, 1);\n    }\n\n    .active-ticket.ticket_opened {\n      padding: 0em 1em;\n    }\n\n    .ticket_closed .inactive .subtext {\n      display: none;\n    }\n\n    .attn {\n      color: var(--color-text);\n    }\n\n    .flow_exited,\n    .flow_entered {\n      align-self: center;\n      max-width: 80%;\n      display: flex;\n      flex-direction: row;\n    }\n\n    .flow_exited temba-icon,\n    .flow_entered temba-icon {\n    }\n\n    .event {\n      display: flex;\n      align-items: center;\n    }\n\n    .event .description {\n      flex-grow: 1;\n      word-break: break-all;\n    }\n\n    .msg-summary {\n      display: flex;\n      font-size: 85%;\n      color: rgba(0, 0, 0, 0.6);\n      padding: 6px 3px;\n      margin-bottom: 0.5em;\n      margin-top: -0.5em;\n    }\n\n    .msg-summary temba-icon.log {\n      --icon-color: rgba(0, 0, 0, 0.2);\n    }\n\n    .msg-summary temba-icon.log:hover {\n      --icon-color: var(--color-link-primary-hover);\n      cursor: pointer;\n    }\n\n    .msg-summary temba-icon.error {\n      --icon-color: rgba(var(--error-rgb), 0.75);\n    }\n\n    .msg-summary temba-icon.error:hover {\n      --icon-color: var(--color-error);\n      cursor: pointer;\n    }\n\n    .msg-summary temba-icon.broadcast {\n      --icon-color: rgba(90, 90, 90, 0.5);\n    }\n\n    .msg-summary * {\n      display: flex;\n      margin-right: 1px;\n      margin-left: 1px;\n    }\n\n    .unsupported {\n      border: 1px solid #f2f2f2;\n      color: #999;\n      padding: 0.5em 1em;\n      border-radius: var(--curvature);\n    }\n\n    .time {\n      padding: 0.3em 1px;\n    }\n\n    .status {\n      padding: 0.3em 3px;\n    }\n\n    .separator {\n      padding: 0.3em 0px;\n    }\n\n    .recipients {\n      padding: 0.3em 3px;\n    }\n\n    .verbose temba-icon,\n    .flows temba-icon,\n    .tickets temba-icon {\n      margin-right: 0.75em;\n    }\n\n    .attn {\n      display: inline-block;\n      font-weight: 500;\n      margin: 0px 2px;\n    }\n\n    .subtext {\n      font-size: 80%;\n    }\n\n    .body-pre {\n      white-space: pre-wrap;\n      word-wrap: break-word;\n      font-size: 90%;\n    }\n\n    a,\n    .linked {\n      color: var(--color-link-primary);\n      cursor: pointer;\n    }\n\n    a:hover,\n    .linked:hover {\n      text-decoration: underline;\n      color: var(--color-link-primary-hover);\n    }\n\n    temba-icon.error {\n      --icon-color: var(--color-error);\n    }\n\n    .delivery-error {\n      --icon-color: var(--color-error);\n      margin-right: 0.25em;\n    }\n\n    .flow {\n      --icon-color: #ddd;\n      background: #fff;\n      width: 18px;\n      height: 18px;\n      padding-top: 4px;\n      padding-left: 9px;\n      border: 0px solid #f3f3f3;\n    }\n\n    .assigned {\n      color: #777;\n      max-width: 300px;\n      margin-left: auto;\n      margin-right: auto;\n      display: flex;\n      flex-direction: column;\n      align-items: center;\n      margin-bottom: 10px;\n    }\n\n    .assigned .attn {\n      color: #777;\n    }\n\n    .attachments {\n      display: flex;\n      flex-wrap: wrap;\n      margin: -0.2em;\n    }\n\n    .attachment {\n      flex: 1 0 45%;\n      border-top: 0.05em solid transparent;\n      border-left: 0.05em solid transparent;\n      margin-top: 0.05em;\n      margin-left: 0.05em;\n    }\n  `;\n};\n\nexport interface EventGroup {\n  type: string;\n  events: ContactEvent[];\n  open: boolean;\n}\n\nexport enum Events {\n  MESSAGE_CREATED = 'msg_created',\n  MESSAGE_RECEIVED = 'msg_received',\n  BROADCAST_CREATED = 'broadcast_created',\n  IVR_CREATED = 'ivr_created',\n  FLOW_ENTERED = 'flow_entered',\n  FLOW_EXITED = 'flow_exited',\n  RUN_RESULT_CHANGED = 'run_result_changed',\n  CONTACT_FIELD_CHANGED = 'contact_field_changed',\n  CONTACT_GROUPS_CHANGED = 'contact_groups_changed',\n  CONTACT_NAME_CHANGED = 'contact_name_changed',\n  CONTACT_URNS_CHANGED = 'contact_urns_changed',\n  CAMPAIGN_FIRED = 'campaign_fired',\n  CHANNEL_EVENT = 'channel_event',\n  CONTACT_LANGUAGE_CHANGED = 'contact_language_changed',\n  WEBHOOK_CALLED = 'webhook_called',\n  AIRTIME_TRANSFERRED = 'airtime_transferred',\n  CALL_STARTED = 'call_started',\n  EMAIL_SENT = 'email_sent',\n  INPUT_LABELS_ADDED = 'input_labels_added',\n  NOTE_CREATED = 'note_created',\n  TICKET_ASSIGNED = 'ticket_assigned',\n  TICKET_NOTE_ADDED = 'ticket_note_added',\n  TICKET_CLOSED = 'ticket_closed',\n  TICKET_OPENED = 'ticket_opened',\n  TICKET_REOPENED = 'ticket_reopened',\n  ERROR = 'error',\n  FAILURE = 'failure',\n}\n\nexport interface ContactEvent {\n  type: string;\n  created_on: string;\n}\n\nexport interface ChannelEvent extends ContactEvent {\n  channel_event_type: string;\n  duration: number;\n}\n\nexport interface ContactLanguageChangedEvent extends ContactEvent {\n  language: string;\n  step_uuid: string;\n  session_uuid: string;\n}\n\nexport interface MsgEvent extends ContactEvent {\n  msg: Msg;\n  status: string;\n  failed_reason?: string;\n  failed_reason_display?: string;\n  logs_url: string;\n  msg_type: string;\n  recipient_count?: number;\n  created_by?: User;\n}\n\nexport interface FlowEvent extends ContactEvent {\n  flow: ObjectReference;\n  status: string;\n}\n\nexport interface EmailSentEvent extends ContactEvent {\n  to: string[];\n  subject: string;\n  body: string;\n}\n\nexport interface URNsChangedEvent extends ContactEvent {\n  urns: string[];\n}\n\nexport interface TicketEvent extends ContactEvent {\n  note?: string;\n  assignee?: User;\n  ticket: {\n    uuid: string;\n    ticketer: ObjectReference;\n    body: string;\n    topic?: ObjectReference;\n    external_id?: string;\n    closed_on?: string;\n    opened_on?: string;\n  };\n  created_by?: User;\n}\n\nexport interface LabelsAddedEvent extends ContactEvent {\n  labels: ObjectReference[];\n}\n\nexport interface NameChangedEvent extends ContactEvent {\n  name: string;\n}\n\nexport interface UpdateFieldEvent extends ContactEvent {\n  field: { key: string; name: string };\n  value: { text: string };\n}\n\nexport interface ErrorMessageEvent extends ContactEvent {\n  text: string;\n}\n\nexport interface UpdateResultEvent extends ContactEvent {\n  name: string;\n  value: string;\n  category: string;\n  input: string;\n}\n\nexport interface ContactGroupsEvent extends ContactEvent {\n  groups_added: ObjectReference[];\n  groups_removed: ObjectReference[];\n}\n\nexport interface WebhookEvent extends ContactEvent {\n  status: string;\n  status_code: number;\n  elapsed_ms: number;\n  logs_url: string;\n  url: string;\n}\n\nexport interface AirtimeTransferredEvent extends ContactEvent {\n  sender: string;\n  recipient: string;\n  currency: string;\n  desired_amount: string;\n  actual_amount: string;\n  logs_url: string;\n}\n\nexport type CallStartedEvent = ContactEvent;\nexport interface CampaignFiredEvent extends ContactEvent {\n  campaign: { uuid: string; id: number; name: string };\n  campaign_event: {\n    id: number;\n    offset_display: string;\n    relative_to: { key: string; name: string };\n  };\n  fired_result: string;\n}\n\nexport interface ContactHistoryPage {\n  has_older: boolean;\n  recent_only: boolean;\n  next_before: number;\n  next_after: number;\n  start_date: Date;\n  events: ContactEvent[];\n}\n\nexport const getEventGroupType = (event: ContactEvent, ticket: string) => {\n  if (!event) {\n    return 'messages';\n  }\n\n  switch (event.type) {\n    case Events.TICKET_ASSIGNED:\n    case Events.TICKET_OPENED:\n    case Events.TICKET_CLOSED:\n    case Events.TICKET_REOPENED:\n      if (!ticket) {\n        return 'verbose';\n      }\n\n      if ((event as TicketEvent).ticket.uuid === ticket) {\n        return 'tickets';\n      }\n\n      break;\n    case Events.FLOW_ENTERED:\n    case Events.FLOW_EXITED:\n      return 'flows';\n    case Events.BROADCAST_CREATED:\n    case Events.MESSAGE_CREATED:\n    case Events.MESSAGE_RECEIVED:\n    case Events.IVR_CREATED:\n    case Events.TICKET_NOTE_ADDED:\n    case Events.NOTE_CREATED:\n      return 'messages';\n  }\n  return 'verbose';\n};\n\nexport const renderUserAvatar = (user: User) => {\n  return html`<div style=\"width:3.5em;font-size:0.8em\">\n    ${renderAvatar({ user, position: 'left' })}\n  </div>`;\n};\n\nexport const renderAttachment = (attachment: string): TemplateResult => {\n  const idx = attachment.indexOf(':');\n  const attType = attachment.substr(0, idx);\n  const url = attachment.substr(idx + 1);\n  const [mediaType, ext] = attType.split('/', 2);\n\n  let inner = null;\n  if (mediaType === 'image') {\n    inner = html`\n      <img src=\"${url}\" style=\"height:auto;width:100%;display:block;\" />\n    `;\n  } else if (ext === 'pdf') {\n    return html`<div\n      style=\"width:100%;height:300px;border-radius:calc(var(--curvature) * 2.5);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);overflow:hidden\"\n    ><embed src=\"${url}#view=Fit\" type=\"application/pdf\" frameBorder=\"0\" scrolling=\"auto\" height=\"100%\" width=\"100%\"></embed></div>`;\n  } else if (mediaType === 'video') {\n    return html`<video\n      style=\"border-radius:var(--curvature);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);max-width:400px\"\n      height=\"auto\"\n      controls\n    >\n      <source src=\"${url}\" type=\"video/mp4\" />\n    </video> `;\n  } else if (mediaType === 'audio') {\n    return html`<audio\n      style=\"border-radius: 99px; box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);\"\n      src=\"${url}\"\n      type=\"${attType}\"\n      controls\n    >\n      <a target=\"_\" href=\"${url}\">${url}</a>\n    </audio>`;\n  } else if (attType === 'geo') {\n    const [lat, long] = url.split(',');\n    const latFloat = parseFloat(lat);\n    const longFloat = parseFloat(long);\n    const geo = `${lat}000000%2C${long}000000`;\n\n    return html` <iframe\n      style=\"border-radius: var(--curvature);box-shadow:0px 0px 12px 0px rgba(0,0,0,.1), 0px 0px 2px 0px rgba(0,0,0,.15);\"\n      width=\"300\"\n      height=\"300\"\n      frameborder=\"0\"\n      scrolling=\"no\"\n      marginheight=\"0\"\n      marginwidth=\"0\"\n      src=\"https://www.openstreetmap.org/export/embed.html?bbox=${longFloat -\n      0.005}000000%2C${latFloat - 0.005}%2C${longFloat +\n      0.005}000000%2C${latFloat +\n      0.005}000000&amp;layer=mapnik&amp;marker=${geo}\"\n    ></iframe>`;\n  } else {\n    return html`<div style=\"display:flex\">\n      <temba-icon name=\"${Icon.download}\"></temba-icon>\n      <div>Attachment ${ext}</div>\n    </div>`;\n  }\n\n  return html`<div style=\"\">${inner}</div>`;\n};\n\nexport const renderMsgEvent = (\n  event: MsgEvent,\n  agent: string\n): TemplateResult => {\n  const isInbound = event.type === Events.MESSAGE_RECEIVED;\n  const isError = event.status === 'E';\n  const isFailure = event.status === 'F';\n\n  // summary items which appear under the message bubble\n  const summary: TemplateResult[] = [];\n\n  if (event.logs_url) {\n    summary.push(html` <div class=\"icon-link\">\n      <temba-icon\n        onclick=\"goto(event)\"\n        href=\"${event.logs_url}\"\n        name=\"${Icon.log}\"\n        class=\"log ${isError || isFailure ? 'error' : ''}\"\n      ></temba-icon>\n    </div>`);\n  } else if (isError) {\n    summary.push(\n      html`<temba-icon\n        title=\"Message delivery error\"\n        name=\"${Icon.error}\"\n        class=\"delivery-error\"\n      ></temba-icon>`\n    );\n  } else if (isFailure) {\n    summary.push(\n      html`<temba-icon\n        title=\"Message delivery failure: ${event.failed_reason_display}\"\n        name=\"${Icon.error}\"\n        class=\"delivery-error\"\n      ></temba-icon>`\n    );\n  }\n  if (event.recipient_count > 1) {\n    summary.push(html`<temba-icon\n        size=\"1\"\n        class=\"broadcast\"\n        name=\"${Icon.broadcast}\"\n      ></temba-icon>\n      <div class=\"recipients\">${event.recipient_count} contacts</div>\n      <div class=\"separator\">•</div>`);\n  }\n  summary.push(\n    html`<temba-date\n      class=\"time\"\n      value=\"${event.created_on}\"\n      display=\"duration\"\n    ></temba-date>`\n  );\n\n  return html`<div style=\"display:flex;align-items:flex-start\">\n    <div style=\"display:flex;flex-direction:column\">\n      <div\n        class=\"${event.msg.text ? '' : 'no-message'} attachments-${(\n          event.msg.attachments || []\n        ).length} ${getClasses({\n          msg: true,\n          automated: !isInbound && !event.msg.created_by,\n        })}\"\n      >\n        ${event.msg.text\n          ? html` <div class=\"text\">${event.msg.text}</div> `\n          : null}\n        ${event.msg.attachments\n          ? html`<div class=\"attachments\">\n              ${event.msg.attachments.map(\n                attachment =>\n                  html` <div class=\"attachment\">\n                    ${renderAttachment(attachment)}\n                  </div>`\n              )}\n            </div> `\n          : null}\n      </div>\n      ${!event.msg.text && !event.msg.attachments\n        ? html`<div class=\"unsupported\">Unsupported Message</div>`\n        : null}\n\n      <div\n        class=\"msg-summary\"\n        style=\"flex-direction:row${isInbound ? '-reverse' : ''}\"\n      >\n        <div style=\"flex-grow:1\"></div>\n        ${summary}\n      </div>\n    </div>\n\n    ${!isInbound && event.msg.created_by\n      ? html`<div style=\"margin-left:0.8em;margin-top:0.3em;font-size:0.9em\">\n          ${renderUserAvatar(event.msg.created_by)}\n        </div>`\n      : null}\n  </div>`;\n};\n\nexport const renderFlowEvent = (event: FlowEvent): TemplateResult => {\n  let verb = 'Interrupted';\n  let icon = Icon.flow_interrupted;\n\n  if (event.status !== 'I') {\n    if (event.type === Events.FLOW_ENTERED) {\n      verb = 'Started';\n      icon = Icon.flow;\n    } else {\n      verb = 'Completed';\n      icon = Icon.flow;\n    }\n  }\n\n  return html`\n    <temba-icon name=\"${icon}\"></temba-icon>\n    <div class=\"description\">\n      ${verb}\n      <span\n        class=\"linked\"\n        href=\"/flow/editor/${event.flow.uuid}/\"\n        onclick=\"goto(event)\"\n      >\n        ${event.flow.name}\n      </span>\n    </div>\n  `;\n};\n\nexport const renderResultEvent = (event: UpdateResultEvent): TemplateResult => {\n  if (event.name.startsWith('_')) {\n    return null;\n  }\n  return html`\n    <temba-icon name=\"${Icon.updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">${event.name}</div>\n      to\n      <div class=\"attn\">${event.value}</div>\n      ${event.category\n        ? html`with category\n            <div class=\"attn\">${event.category}</div>`\n        : null}\n    </div>\n  `;\n};\n\nexport const renderUpdateEvent = (event: UpdateFieldEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      ${event.value\n        ? html`Updated\n            <div class=\"attn\">${event.field.name}</div>\n            to\n            <div class=\"attn\">${event.value.text}</div>`\n        : html`Cleared\n            <div class=\"attn\">${event.field.name}</div>`}\n    </div>\n  `;\n};\n\nexport const renderNameChanged = (event: NameChangedEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">Name</div>\n      to\n      <div class=\"attn\">${event.name}</div>\n    </div>\n  `;\n};\n\nexport const renderContactURNsChanged = (\n  event: URNsChangedEvent\n): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Updated\n      <div class=\"attn\">URNs</div>\n      to\n        ${oxfordFn(\n          event.urns,\n          (urn: string) =>\n            html`<div class=\"attn\">${urn.split(':')[1].split('?')[0]}</div>`\n        )}\n      </div>\n    </div>\n  `;\n};\n\nexport const renderEmailSent = (event: EmailSentEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.email}\"></temba-icon>\n    <div class=\"description\">\n      Email sent to\n      <div class=\"attn\">${oxford(event.to, 'and')}</div>\n      with subject\n      <div class=\"attn\">${event.subject}</div>\n    </div>\n  `;\n};\n\nexport const renderLabelsAdded = (event: LabelsAddedEvent): TemplateResult => {\n  return html`\n    <temba-icon name=\"${Icon.label}\"></temba-icon>\n    <div class=\"description\">\n      Message labeled with\n      <div class=\"attn\">${oxfordNamed(event.labels, 'and')}</div>\n    </div>\n  `;\n};\n\nexport const renderNoteCreated = (event: TicketEvent): TemplateResult => {\n  return html` <div style=\"display:flex;align-items:flex-start\">\n    <div style=\"display:flex;flex-direction:column\">\n      <div class=\"description\">${event.note}</div>\n      <div class=\"note-summary\">\n        <div style=\"flex-grow:1\"></div>\n        <temba-date\n          class=\"time\"\n          value=\"${event.created_on}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n    <div style=\"margin-left:0.8em;margin-top:0.3em;font-size:0.8em\">\n      ${renderUserAvatar(event.created_by)}\n    </div>\n  </div>`;\n};\n\nconst getTicketIcon = (event: TicketEvent) => {\n  let icon = Icon.inbox;\n  if (event.ticket.ticketer.name.indexOf('Email') > -1) {\n    icon = Icon.email;\n  } else if (event.ticket.ticketer.name.indexOf('Zendesk') > -1) {\n    icon = Icon.zendesk;\n  }\n  return icon;\n};\n\nexport const renderTicketAction = (\n  event: TicketEvent,\n  action: string,\n  grouped: boolean\n): TemplateResult => {\n  const reopened = new Date(event.created_on);\n  const icon = getTicketIcon(event);\n  if (grouped) {\n    return html`<div class=\"\" style=\"display: flex\">\n      <temba-icon name=\"${icon}\"></temba-icon>\n      <div class=\"description\">\n        ${getDisplayName(event.created_by)} ${action} a\n        <span\n          onclick=\"goto(event)\"\n          class=\"linked\"\n          href=\"/ticket/all/open/${event.ticket.uuid}/\"\n        >\n          ticket\n        </span>\n      </div>\n    </div>`;\n  }\n\n  return html`\n    <div class=\"assigned active\">\n      <div style=\"text-align:center\">\n        ${event.created_by\n          ? html` ${getDisplayName(event.created_by)} ${action} this ticket `\n          : html` This ticket was ${action} `}\n      </div>\n      <div class=\"subtext\" style=\"justify-content:center\">\n        <temba-date\n          class=\"time\"\n          value=\"${event.created_on}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n  `;\n};\n\nexport const renderTicketAssigned = (event: TicketEvent): TemplateResult => {\n  return html`\n    <div class=\"assigned active\">\n      <div style=\"text-align:center\">\n        ${event.assignee\n          ? event.assignee.id === event.created_by.id\n            ? html`${getDisplayName(event.created_by)} took this ticket`\n            : html`${getDisplayName(event.created_by)} assigned this ticket to\n                <div class=\"attn\">${getDisplayName(event.assignee)}</div>`\n          : html`${getDisplayName(event.created_by)} unassigned this ticket`}\n      </div>\n      <div class=\"subtext\" style=\"justify-content:center\">\n        <temba-date\n          class=\"time\"\n          value=\"${event.created_on}\"\n          display=\"duration\"\n        ></temba-date>\n      </div>\n    </div>\n  `;\n};\n\nexport const renderTicketOpened = (\n  event: TicketEvent,\n  handleClose: (uuid: string) => void,\n  grouped: boolean\n): TemplateResult => {\n  const icon = getTicketIcon(event);\n\n  if (grouped) {\n    return html`<div class=\"\" style=\"display: flex\">\n      <temba-icon name=\"${icon}\"></temba-icon>\n      <div class=\"description\">\n        ${event.ticket.topic.name}\n        <span\n          class=\"linked\"\n          onclick=\"goto(event)\"\n          href=\"/ticket/all/open/${event.ticket.uuid}\"\n          >ticket</span\n        >\n        was opened\n      </div>\n    </div>`;\n  } else {\n    return html`\n      <div>\n        <div style=\"text-align:center\">\n          ${getDisplayName(event.created_by)} opened this ticket\n        </div>\n        <div class=\"subtext\" style=\"justify-content:center\">\n          <temba-date\n            class=\"time\"\n            value=\"${event.created_on}\"\n            display=\"duration\"\n          ></temba-date>\n        </div>\n      </div>\n    `;\n  }\n};\n\nexport const renderErrorMessage = (\n  event: ErrorMessageEvent\n): TemplateResult => {\n  return html`\n    <temba-icon\n      name=\"${Icon.error}\"\n      style=\"--icon-color:var(--color-error)\"\n    ></temba-icon>\n    <div class=\"description\">\n      ${event.text}\n      ${event.type === Events.FAILURE\n        ? html`<div>Run ended prematurely, check the flow design.</div>`\n        : null}\n    </div>\n  `;\n};\n\nexport const renderWebhookEvent = (event: WebhookEvent): TemplateResult => {\n  return html`\n    <div\n      class=\"${event.status === 'success' ? '' : 'failed'}\"\n      style=\"display: flex\"\n    >\n      <temba-icon name=\"${Icon.webhook}\"></temba-icon>\n      <div class=\"description\">\n        ${event.status === 'success'\n          ? html`Successfully called ${event.url}`\n          : html`Failed to call ${event.url}`}\n      </div>\n    </div>\n  `;\n};\n\nexport const renderAirtimeTransferredEvent = (\n  event: AirtimeTransferredEvent\n): TemplateResult => {\n  if (parseFloat(event.actual_amount) === 0) {\n    return html`<temba-icon\n        name=\"${Icon.error}\"\n        style=\"--icon-color: var(--color-error)\"\n      ></temba-icon>\n      <div class=\"description error\">Airtime transfer failed</div>`;\n  }\n\n  return html`<temba-icon name=\"${Icon.airtime}\"></temba-icon>\n    <div class=\"description\">\n      Transferred\n      <div class=\"attn\">${event.actual_amount} ${event.currency}</div>\n      of airtime\n    </div>`;\n};\n\nexport const renderCallStartedEvent = (): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.call}\"></temba-icon>\n    <div class=\"description\">Call Started</div>`;\n};\n\nexport const renderContactLanguageChangedEvent = (\n  event: ContactLanguageChangedEvent\n): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.contact_updated}\"></temba-icon>\n    <div class=\"description\">\n      Language updated to <span class=\"attn\">${event.language}</span>\n    </div>`;\n};\n\nexport const renderChannelEvent = (event: ChannelEvent): TemplateResult => {\n  let eventMessage = '';\n  let icon = Icon.call;\n\n  if (event.channel_event_type === 'mt_miss') {\n    eventMessage = 'Missed outgoing call';\n    icon = Icon.call_missed;\n  } else if (event.channel_event_type === 'mo_miss') {\n    eventMessage = 'Missed incoming call';\n    icon = Icon.call_missed;\n  } else if (event.channel_event_type === 'new_conversation') {\n    eventMessage = 'Started Conversation';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'welcome_message') {\n    eventMessage = 'Welcome Message Sent';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'referral') {\n    eventMessage = 'Referred';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'follow') {\n    eventMessage = 'Followed';\n    icon = Icon.event;\n  } else if (event.channel_event_type === 'stop_contact') {\n    eventMessage = 'Stopped';\n    icon = Icon.contact_stopped;\n  } else if (event.channel_event_type === 'mt_call') {\n    eventMessage = 'Outgoing Phone Call';\n  } else if (event.channel_event_type == 'mo_call') {\n    eventMessage = 'Incoming Phone call';\n  }\n\n  return html`<temba-icon name=\"${icon}\"></temba-icon>\n    <div class=\"description\">${eventMessage}</div>`;\n};\n\nexport const renderCampaignFiredEvent = (\n  event: CampaignFiredEvent\n): TemplateResult => {\n  return html`<temba-icon name=\"${Icon.campaign}\"></temba-icon>\n    <div class=\"description\">\n      Campaign\n      <span\n        class=\"linked\"\n        onclick=\"goto(event, this)\"\n        href=\"/campaign/read/${event.campaign.uuid}/\"\n        >${event.campaign.name}</span\n      >\n      ${event.fired_result === 'S' ? 'skipped' : 'triggered'}\n      <span\n        class=\"linked\"\n        onclick=\"goto(event, this)\"\n        href=\"/campaignevent/read/${event.campaign.uuid}/${event.campaign_event\n          .id}/\"\n      >\n        ${event.campaign_event.offset_display}\n        ${event.campaign_event.relative_to.name}</span\n      >\n    </div>`;\n};\n\nexport const renderContactGroupsEvent = (\n  event: ContactGroupsEvent\n): TemplateResult => {\n  const groups = event.groups_added || event.groups_removed;\n  const added = !!event.groups_added;\n  return html`\n    <temba-icon\n      name=\"${Icon.users}\"\n      class=\"${getClasses({ added: added, removed: !added })}\"\n    ></temba-icon>\n    <div class=\"description\">\n      ${added ? 'Added to' : 'Removed from'}\n      ${oxfordFn(\n        groups,\n        (group: ObjectReference) =>\n          html`<span\n            class=\"linked\"\n            onclick=\"goto(event)\"\n            href=\"/contact/filter/${group.uuid}\"\n            >${group.name}</span\n          >`\n      )}\n      ${event.type === Events.FAILURE\n        ? html`<div>Run ended prematurely, check the flow design.</div>`\n        : null}\n    </div>\n  `;\n};\n"]}