@ngxtm/devkit 3.7.0 → 3.8.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/merged-commands/3d-web-experience.md +254 -0
- package/merged-commands/ab-test-setup.md +232 -0
- package/merged-commands/accessibility-compliance-accessibility-audit.md +42 -0
- package/merged-commands/active-directory-attacks.md +383 -0
- package/merged-commands/address-github-comments.md +55 -0
- package/merged-commands/aesthetic.md +134 -0
- package/merged-commands/agent-evaluation.md +64 -0
- package/merged-commands/agent-framework-azure-hosted-agents.md +332 -0
- package/merged-commands/agent-manager-skill.md +40 -0
- package/merged-commands/agent-memory-mcp.md +82 -0
- package/merged-commands/agent-memory-systems.md +67 -0
- package/merged-commands/agent-orchestration-improve-agent.md +349 -0
- package/merged-commands/agent-orchestration-multi-agent-optimize.md +239 -0
- package/merged-commands/agent-tool-builder.md +53 -0
- package/merged-commands/agile-product-owner.md +31 -0
- package/merged-commands/ai-agents-architect.md +90 -0
- package/merged-commands/ai-artist.md +75 -0
- package/merged-commands/ai-engineer.md +171 -0
- package/merged-commands/ai-multimodal.md +109 -0
- package/merged-commands/ai-product.md +54 -0
- package/merged-commands/ai-wrapper-product.md +273 -0
- package/merged-commands/airflow-dag-patterns.md +41 -0
- package/merged-commands/algolia-search.md +66 -0
- package/merged-commands/algorithmic-art.md +405 -0
- package/merged-commands/analytics-tracking.md +404 -0
- package/merged-commands/angular-architect.md +97 -0
- package/merged-commands/angular-migration.md +428 -0
- package/merged-commands/anti-reversing-techniques.md +42 -0
- package/merged-commands/api-design-principles.md +37 -0
- package/merged-commands/api-designer.md +101 -0
- package/merged-commands/api-documentation-generator.md +484 -0
- package/merged-commands/api-documenter.md +184 -0
- package/merged-commands/api-fuzzing-bug-bounty.md +433 -0
- package/merged-commands/api-patterns.md +81 -0
- package/merged-commands/api-security-best-practices.md +907 -0
- package/merged-commands/api-testing-observability-api-mock.md +46 -0
- package/merged-commands/app-builder.md +75 -0
- package/merged-commands/app-store-optimization.md +403 -0
- package/merged-commands/application-performance-performance-optimization.md +154 -0
- package/merged-commands/architect-review.md +174 -0
- package/merged-commands/architecture-decision-records.md +441 -0
- package/merged-commands/architecture-designer.md +89 -0
- package/merged-commands/architecture-patterns.md +37 -0
- package/merged-commands/architecture.md +55 -0
- package/merged-commands/arm-cortex-expert.md +306 -0
- package/merged-commands/artifacts-builder.md +74 -0
- package/merged-commands/ask-questions-if-underspecified.md +81 -0
- package/merged-commands/async-python-patterns.md +39 -0
- package/merged-commands/atlassian-mcp.md +100 -0
- package/merged-commands/attack-tree-construction.md +38 -0
- package/merged-commands/auth-implementation-patterns.md +39 -0
- package/merged-commands/automate-whatsapp.md +257 -0
- package/merged-commands/autonomous-agent-patterns.md +761 -0
- package/merged-commands/autonomous-agents.md +68 -0
- package/merged-commands/avalonia-layout-zafiro.md +59 -0
- package/merged-commands/avalonia-viewmodels-zafiro.md +29 -0
- package/merged-commands/avalonia-zafiro-development.md +29 -0
- package/merged-commands/aws-agentic-ai.md +117 -0
- package/merged-commands/aws-cdk-development.md +278 -0
- package/merged-commands/aws-cost-operations.md +317 -0
- package/merged-commands/aws-penetration-testing.md +405 -0
- package/merged-commands/aws-serverless-eda.md +757 -0
- package/merged-commands/aws-serverless.md +323 -0
- package/merged-commands/aws-skills.md +22 -0
- package/merged-commands/azd-deployment.md +296 -0
- package/merged-commands/azure-ai-agents-python.md +277 -0
- package/merged-commands/azure-ai-search-python.md +198 -0
- package/merged-commands/azure-ai-voicelive-skill.md +294 -0
- package/merged-commands/azure-functions.md +42 -0
- package/merged-commands/backend-architect.md +333 -0
- package/merged-commands/backend-dev-guidelines.md +342 -0
- package/merged-commands/backend-development-feature-development.md +180 -0
- package/merged-commands/backend-development.md +155 -0
- package/merged-commands/backend-security-coder.md +156 -0
- package/merged-commands/backtesting-frameworks.md +39 -0
- package/merged-commands/bash-defensive-patterns.md +43 -0
- package/merged-commands/bash-linux.md +199 -0
- package/merged-commands/bash-pro.md +310 -0
- package/merged-commands/bats-testing-patterns.md +34 -0
- package/merged-commands/bazel-build-optimization.md +397 -0
- package/merged-commands/beautiful-prose.md +22 -0
- package/merged-commands/behavioral-modes.md +242 -0
- package/merged-commands/best-practices.md +500 -0
- package/merged-commands/better-auth.md +204 -0
- package/merged-commands/billing-automation.md +42 -0
- package/merged-commands/binary-analysis-patterns.md +450 -0
- package/merged-commands/blockchain-developer.md +208 -0
- package/merged-commands/blockrun.md +292 -0
- package/merged-commands/brainstorming.md +230 -0
- package/merged-commands/brand-guidelines-anthropic.md +73 -0
- package/merged-commands/brand-guidelines-community.md +73 -0
- package/merged-commands/brand-guidelines.md +73 -0
- package/merged-commands/broken-authentication.md +476 -0
- package/merged-commands/browser-automation.md +70 -0
- package/merged-commands/browser-extension-builder.md +261 -0
- package/merged-commands/building-ai-agent-on-cloudflare.md +391 -0
- package/merged-commands/building-mcp-server-on-cloudflare.md +265 -0
- package/merged-commands/bullmq-specialist.md +57 -0
- package/merged-commands/bun-development.md +691 -0
- package/merged-commands/burp-suite-testing.md +380 -0
- package/merged-commands/business-analyst.md +182 -0
- package/merged-commands/busybox-on-windows.md +30 -0
- package/merged-commands/c-pro.md +56 -0
- package/merged-commands/c4-architecture-c4-architecture.md +389 -0
- package/merged-commands/c4-code.md +244 -0
- package/merged-commands/c4-component.md +153 -0
- package/merged-commands/c4-container.md +171 -0
- package/merged-commands/c4-context.md +150 -0
- package/merged-commands/canvas-design.md +130 -0
- package/merged-commands/cc-skill-backend-patterns.md +584 -0
- package/merged-commands/cc-skill-clickhouse-io.md +431 -0
- package/merged-commands/cc-skill-coding-standards.md +522 -0
- package/merged-commands/cc-skill-continuous-learning.md +10 -0
- package/merged-commands/cc-skill-frontend-patterns.md +633 -0
- package/merged-commands/cc-skill-project-guidelines-example.md +352 -0
- package/merged-commands/cc-skill-security-review.md +496 -0
- package/merged-commands/cc-skill-strategic-compact.md +10 -0
- package/merged-commands/changelog-automation.md +38 -0
- package/merged-commands/changelog-generator.md +104 -0
- package/merged-commands/chaos-engineer.md +98 -0
- package/merged-commands/chrome-devtools.md +407 -0
- package/merged-commands/cicd-automation-workflow-automate.md +51 -0
- package/merged-commands/clarity-gate.md +22 -0
- package/merged-commands/claude-ally-health.md +22 -0
- package/merged-commands/claude-code-guide.md +68 -0
- package/merged-commands/claude-d3js-skill.md +820 -0
- package/merged-commands/claude-scientific-skills.md +22 -0
- package/merged-commands/claude-speed-reader.md +22 -0
- package/merged-commands/claude-win11-speckit-update-skill.md +22 -0
- package/merged-commands/clean-code.md +201 -0
- package/merged-commands/clerk-auth.md +56 -0
- package/merged-commands/cli-developer.md +97 -0
- package/merged-commands/cloud-architect.md +135 -0
- package/merged-commands/cloud-penetration-testing.md +501 -0
- package/merged-commands/cloudflare-expert.md +227 -0
- package/merged-commands/code-documentation-code-explain.md +46 -0
- package/merged-commands/code-documentation-doc-generate.md +48 -0
- package/merged-commands/code-documentation.md +263 -0
- package/merged-commands/code-documenter.md +95 -0
- package/merged-commands/code-refactoring-context-restore.md +179 -0
- package/merged-commands/code-refactoring-refactor-clean.md +51 -0
- package/merged-commands/code-refactoring-tech-debt.md +386 -0
- package/merged-commands/code-refactoring.md +209 -0
- package/merged-commands/code-review-ai-ai-review.md +450 -0
- package/merged-commands/code-review-checklist.md +444 -0
- package/merged-commands/code-review-excellence.md +40 -0
- package/merged-commands/code-review.md +121 -0
- package/merged-commands/code-reviewer.md +178 -0
- package/merged-commands/codebase-cleanup-deps-audit.md +51 -0
- package/merged-commands/codebase-cleanup-refactor-clean.md +51 -0
- package/merged-commands/codebase-cleanup-tech-debt.md +386 -0
- package/merged-commands/codex-review.md +37 -0
- package/merged-commands/commit.md +171 -0
- package/merged-commands/competitive-ads-extractor.md +293 -0
- package/merged-commands/competitive-landscape.md +34 -0
- package/merged-commands/competitor-alternatives.md +750 -0
- package/merged-commands/comprehensive-review-full-review.md +146 -0
- package/merged-commands/comprehensive-review-pr-enhance.md +46 -0
- package/merged-commands/computer-use-agents.md +315 -0
- package/merged-commands/concise-planning.md +62 -0
- package/merged-commands/conductor-implement.md +388 -0
- package/merged-commands/conductor-manage.md +39 -0
- package/merged-commands/conductor-new-track.md +433 -0
- package/merged-commands/conductor-revert.md +372 -0
- package/merged-commands/conductor-setup.md +426 -0
- package/merged-commands/conductor-status.md +338 -0
- package/merged-commands/conductor-validator.md +62 -0
- package/merged-commands/content-creator.md +248 -0
- package/merged-commands/content-marketer.md +170 -0
- package/merged-commands/content-research-writer.md +538 -0
- package/merged-commands/context-compression.md +266 -0
- package/merged-commands/context-degradation.md +238 -0
- package/merged-commands/context-driven-development.md +400 -0
- package/merged-commands/context-engineering.md +107 -0
- package/merged-commands/context-fundamentals.md +192 -0
- package/merged-commands/context-management-context-restore.md +179 -0
- package/merged-commands/context-management-context-save.md +177 -0
- package/merged-commands/context-manager.md +185 -0
- package/merged-commands/context-optimization.md +186 -0
- package/merged-commands/context-window-management.md +53 -0
- package/merged-commands/context7-auto-research.md +36 -0
- package/merged-commands/conversation-memory.md +61 -0
- package/merged-commands/copy-editing.md +439 -0
- package/merged-commands/copywriting.md +225 -0
- package/merged-commands/core-components.md +264 -0
- package/merged-commands/cosmos-db-python-skill.md +198 -0
- package/merged-commands/cost-optimization.md +286 -0
- package/merged-commands/cpp-pro.md +59 -0
- package/merged-commands/cqrs-implementation.md +35 -0
- package/merged-commands/create-pr.md +192 -0
- package/merged-commands/crewai.md +243 -0
- package/merged-commands/csharp-developer.md +94 -0
- package/merged-commands/csharp-pro.md +59 -0
- package/merged-commands/culture-index.md +43 -0
- package/merged-commands/customer-support.md +170 -0
- package/merged-commands/daily-news-report.md +356 -0
- package/merged-commands/data-engineer.md +224 -0
- package/merged-commands/data-engineering-data-driven-feature.md +182 -0
- package/merged-commands/data-engineering-data-pipeline.md +201 -0
- package/merged-commands/data-quality-frameworks.md +40 -0
- package/merged-commands/data-scientist.md +199 -0
- package/merged-commands/data-storytelling.md +465 -0
- package/merged-commands/database-admin.md +165 -0
- package/merged-commands/database-architect.md +268 -0
- package/merged-commands/database-cloud-optimization-cost-optimize.md +44 -0
- package/merged-commands/database-design.md +52 -0
- package/merged-commands/database-migration.md +436 -0
- package/merged-commands/database-migrations-migration-observability.md +420 -0
- package/merged-commands/database-migrations-sql-migrations.md +53 -0
- package/merged-commands/database-optimizer.md +167 -0
- package/merged-commands/databases.md +232 -0
- package/merged-commands/dbt-transformation-patterns.md +34 -0
- package/merged-commands/debugger.md +49 -0
- package/merged-commands/debugging-strategies.md +34 -0
- package/merged-commands/debugging-toolkit-smart-debug.md +197 -0
- package/merged-commands/debugging-wizard.md +93 -0
- package/merged-commands/debugging.md +84 -0
- package/merged-commands/deep-research.md +114 -0
- package/merged-commands/defi-protocol-templates.md +466 -0
- package/merged-commands/dependency-management-deps-audit.md +44 -0
- package/merged-commands/dependency-upgrade.md +421 -0
- package/merged-commands/deployment-engineer.md +170 -0
- package/merged-commands/deployment-pipeline-design.md +371 -0
- package/merged-commands/deployment-procedures.md +241 -0
- package/merged-commands/deployment-validation-config-validate.md +496 -0
- package/merged-commands/design-md.md +178 -0
- package/merged-commands/design-orchestration.md +167 -0
- package/merged-commands/developer-growth-analysis.md +322 -0
- package/merged-commands/devops-engineer.md +92 -0
- package/merged-commands/devops-troubleshooter.md +161 -0
- package/merged-commands/devops.md +285 -0
- package/merged-commands/discord-bot-architect.md +277 -0
- package/merged-commands/dispatching-parallel-agents.md +180 -0
- package/merged-commands/distributed-debugging-debug-trace.md +44 -0
- package/merged-commands/distributed-tracing.md +450 -0
- package/merged-commands/django-expert.md +89 -0
- package/merged-commands/django-pro.md +180 -0
- package/merged-commands/doc-coauthoring.md +375 -0
- package/merged-commands/docker-expert.md +409 -0
- package/merged-commands/docs-architect.md +98 -0
- package/merged-commands/docs-seeker.md +102 -0
- package/merged-commands/documentation-generation-doc-generate.md +48 -0
- package/merged-commands/documentation-templates.md +194 -0
- package/merged-commands/docx-official.md +197 -0
- package/merged-commands/docx.md +197 -0
- package/merged-commands/domain-name-brainstormer.md +212 -0
- package/merged-commands/dotnet-architect.md +197 -0
- package/merged-commands/dotnet-backend-patterns.md +37 -0
- package/merged-commands/dotnet-core-expert.md +96 -0
- package/merged-commands/dx-optimizer.md +83 -0
- package/merged-commands/e2e-testing-patterns.md +41 -0
- package/merged-commands/elixir-pro.md +59 -0
- package/merged-commands/email-sequence.md +925 -0
- package/merged-commands/email-systems.md +54 -0
- package/merged-commands/embedded-systems.md +98 -0
- package/merged-commands/embedding-strategies.md +491 -0
- package/merged-commands/employment-contract-templates.md +39 -0
- package/merged-commands/environment-setup-guide.md +479 -0
- package/merged-commands/error-debugging-error-analysis.md +47 -0
- package/merged-commands/error-debugging-error-trace.md +43 -0
- package/merged-commands/error-debugging-multi-agent-review.md +216 -0
- package/merged-commands/error-detective.md +53 -0
- package/merged-commands/error-diagnostics-error-analysis.md +47 -0
- package/merged-commands/error-diagnostics-error-trace.md +48 -0
- package/merged-commands/error-diagnostics-smart-debug.md +197 -0
- package/merged-commands/error-handling-patterns.md +35 -0
- package/merged-commands/ethical-hacking-methodology.md +466 -0
- package/merged-commands/evaluation.md +238 -0
- package/merged-commands/event-sourcing-architect.md +58 -0
- package/merged-commands/event-store-design.md +449 -0
- package/merged-commands/exa-search.md +36 -0
- package/merged-commands/executing-plans.md +76 -0
- package/merged-commands/expo-app-design.md +22 -0
- package/merged-commands/expo-deployment.md +72 -0
- package/merged-commands/fal-audio.md +22 -0
- package/merged-commands/fal-generate.md +22 -0
- package/merged-commands/fal-image-edit.md +22 -0
- package/merged-commands/fal-platform.md +22 -0
- package/merged-commands/fal-upscale.md +22 -0
- package/merged-commands/fal-workflow.md +22 -0
- package/merged-commands/fastapi-expert.md +93 -0
- package/merged-commands/fastapi-pro.md +192 -0
- package/merged-commands/fastapi-router.md +52 -0
- package/merged-commands/fastapi-templates.md +32 -0
- package/merged-commands/feature-forge.md +90 -0
- package/merged-commands/ffuf-claude-skill.md +22 -0
- package/merged-commands/file-organizer.md +250 -0
- package/merged-commands/file-path-traversal.md +486 -0
- package/merged-commands/file-uploads.md +22 -0
- package/merged-commands/find-bugs.md +86 -0
- package/merged-commands/fine-tuning-expert.md +98 -0
- package/merged-commands/finishing-a-development-branch.md +200 -0
- package/merged-commands/firebase.md +56 -0
- package/merged-commands/firecrawl-scraper.md +37 -0
- package/merged-commands/firmware-analyst.md +320 -0
- package/merged-commands/fix-review.md +53 -0
- package/merged-commands/fixing.md +72 -0
- package/merged-commands/flutter-expert.md +200 -0
- package/merged-commands/form-cro.md +441 -0
- package/merged-commands/foundry-iq-agent.md +15 -0
- package/merged-commands/foundry-iq-python.md +275 -0
- package/merged-commands/foundry-nextgen-frontend.md +555 -0
- package/merged-commands/foundry-sdk-python.md +290 -0
- package/merged-commands/fp-ts-errors.md +856 -0
- package/merged-commands/fp-ts-pragmatic.md +598 -0
- package/merged-commands/fp-ts-react.md +796 -0
- package/merged-commands/framework-migration-code-migrate.md +48 -0
- package/merged-commands/framework-migration-deps-upgrade.md +48 -0
- package/merged-commands/framework-migration-legacy-modernize.md +132 -0
- package/merged-commands/free-tool-strategy.md +576 -0
- package/merged-commands/frontend-design.md +272 -0
- package/merged-commands/frontend-dev-guidelines.md +359 -0
- package/merged-commands/frontend-developer.md +171 -0
- package/merged-commands/frontend-development.md +399 -0
- package/merged-commands/frontend-mobile-development-component-scaffold.md +403 -0
- package/merged-commands/frontend-mobile-security-xss-scan.md +322 -0
- package/merged-commands/frontend-security-coder.md +170 -0
- package/merged-commands/frontend-slides.md +770 -0
- package/merged-commands/full-stack-orchestration-full-stack-feature.md +135 -0
- package/merged-commands/fullstack-guardian.md +99 -0
- package/merged-commands/game-developer.md +94 -0
- package/merged-commands/game-development.md +167 -0
- package/merged-commands/gcp-cloud-run.md +288 -0
- package/merged-commands/gdpr-data-handling.md +33 -0
- package/merged-commands/geo-fundamentals.md +156 -0
- package/merged-commands/git-advanced-workflows.md +412 -0
- package/merged-commands/git-pr-workflows-git-workflow.md +140 -0
- package/merged-commands/git-pr-workflows-onboard.md +416 -0
- package/merged-commands/git-pr-workflows-pr-enhance.md +48 -0
- package/merged-commands/git-pushing.md +33 -0
- package/merged-commands/github-actions-templates.md +345 -0
- package/merged-commands/github-workflow-automation.md +846 -0
- package/merged-commands/gitlab-ci-patterns.md +283 -0
- package/merged-commands/gitops-workflow.md +303 -0
- package/merged-commands/go-concurrency-patterns.md +33 -0
- package/merged-commands/godot-gdscript-patterns.md +33 -0
- package/merged-commands/golang-pro.md +179 -0
- package/merged-commands/google-adk-python.md +243 -0
- package/merged-commands/grafana-dashboards.md +381 -0
- package/merged-commands/graphql-architect.md +182 -0
- package/merged-commands/graphql.md +68 -0
- package/merged-commands/haskell-pro.md +56 -0
- package/merged-commands/helm-chart-scaffolding.md +34 -0
- package/merged-commands/hr-pro.md +126 -0
- package/merged-commands/html-injection-testing.md +498 -0
- package/merged-commands/hubspot-integration.md +42 -0
- package/merged-commands/hugging-face-cli.md +198 -0
- package/merged-commands/hugging-face-jobs.md +1038 -0
- package/merged-commands/hybrid-cloud-architect.md +168 -0
- package/merged-commands/hybrid-cloud-networking.md +238 -0
- package/merged-commands/hybrid-search-implementation.md +32 -0
- package/merged-commands/i18n-localization.md +154 -0
- package/merged-commands/idor-testing.md +442 -0
- package/merged-commands/image-enhancer.md +99 -0
- package/merged-commands/imagen.md +77 -0
- package/merged-commands/incident-responder.md +213 -0
- package/merged-commands/incident-response-incident-response.md +168 -0
- package/merged-commands/incident-response-smart-fix.md +29 -0
- package/merged-commands/incident-runbook-templates.md +395 -0
- package/merged-commands/infinite-gratitude.md +26 -0
- package/merged-commands/inngest.md +55 -0
- package/merged-commands/interactive-portfolio.md +223 -0
- package/merged-commands/internal-comms-anthropic.md +32 -0
- package/merged-commands/internal-comms-community.md +32 -0
- package/merged-commands/internal-comms.md +32 -0
- package/merged-commands/invoice-organizer.md +446 -0
- package/merged-commands/ios-developer.md +219 -0
- package/merged-commands/issue-creator.md +137 -0
- package/merged-commands/istio-traffic-management.md +337 -0
- package/merged-commands/iterate-pr.md +150 -0
- package/merged-commands/java-architect.md +95 -0
- package/merged-commands/java-pro.md +177 -0
- package/merged-commands/javascript-mastery.md +645 -0
- package/merged-commands/javascript-pro.md +57 -0
- package/merged-commands/javascript-testing-patterns.md +35 -0
- package/merged-commands/javascript-typescript-typescript-scaffold.md +361 -0
- package/merged-commands/javascript-typescript.md +142 -0
- package/merged-commands/jira-issues.md +181 -0
- package/merged-commands/job-application.md +90 -0
- package/merged-commands/julia-pro.md +209 -0
- package/merged-commands/k8s-manifest-generator.md +35 -0
- package/merged-commands/k8s-security-policies.md +346 -0
- package/merged-commands/kaizen.md +730 -0
- package/merged-commands/kotlin-specialist.md +94 -0
- package/merged-commands/kpi-dashboard-design.md +440 -0
- package/merged-commands/kubernetes-architect.md +170 -0
- package/merged-commands/kubernetes-specialist.md +117 -0
- package/merged-commands/langchain-architecture.md +350 -0
- package/merged-commands/langfuse.md +238 -0
- package/merged-commands/langgraph.md +287 -0
- package/merged-commands/laravel-specialist.md +101 -0
- package/merged-commands/last30days.md +421 -0
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hierarchical processes.
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|
16
|
+
|
|
17
|
+
## Capabilities
|
|
18
|
+
|
|
19
|
+
- Agent definitions (role, goal, backstory)
|
|
20
|
+
- Task design and dependencies
|
|
21
|
+
- Crew orchestration
|
|
22
|
+
- Process types (sequential, hierarchical)
|
|
23
|
+
- Memory configuration
|
|
24
|
+
- Tool integration
|
|
25
|
+
- Flows for complex workflows
|
|
26
|
+
|
|
27
|
+
## Requirements
|
|
28
|
+
|
|
29
|
+
- Python 3.10+
|
|
30
|
+
- crewai package
|
|
31
|
+
- LLM API access
|
|
32
|
+
|
|
33
|
+
## Patterns
|
|
34
|
+
|
|
35
|
+
### Basic Crew with YAML Config
|
|
36
|
+
|
|
37
|
+
Define agents and tasks in YAML (recommended)
|
|
38
|
+
|
|
39
|
+
**When to use**: Any CrewAI project
|
|
40
|
+
|
|
41
|
+
```python
|
|
42
|
+
# config/agents.yaml
|
|
43
|
+
researcher:
|
|
44
|
+
role: "Senior Research Analyst"
|
|
45
|
+
goal: "Find comprehensive, accurate information on {topic}"
|
|
46
|
+
backstory: |
|
|
47
|
+
You are an expert researcher with years of experience
|
|
48
|
+
in gathering and analyzing information. You're known
|
|
49
|
+
for your thorough and accurate research.
|
|
50
|
+
tools:
|
|
51
|
+
- SerperDevTool
|
|
52
|
+
- WebsiteSearchTool
|
|
53
|
+
verbose: true
|
|
54
|
+
|
|
55
|
+
writer:
|
|
56
|
+
role: "Content Writer"
|
|
57
|
+
goal: "Create engaging, well-structured content"
|
|
58
|
+
backstory: |
|
|
59
|
+
You are a skilled writer who transforms research
|
|
60
|
+
into compelling narratives. You focus on clarity
|
|
61
|
+
and engagement.
|
|
62
|
+
verbose: true
|
|
63
|
+
|
|
64
|
+
# config/tasks.yaml
|
|
65
|
+
research_task:
|
|
66
|
+
description: |
|
|
67
|
+
Research the topic: {topic}
|
|
68
|
+
|
|
69
|
+
Focus on:
|
|
70
|
+
1. Key facts and statistics
|
|
71
|
+
2. Recent developments
|
|
72
|
+
3. Expert opinions
|
|
73
|
+
4. Contrarian viewpoints
|
|
74
|
+
|
|
75
|
+
Be thorough and cite sources.
|
|
76
|
+
agent: researcher
|
|
77
|
+
expected_output: |
|
|
78
|
+
A comprehensive research report with:
|
|
79
|
+
- Executive summary
|
|
80
|
+
- Key findings (bulleted)
|
|
81
|
+
- Sources cited
|
|
82
|
+
|
|
83
|
+
writing_task:
|
|
84
|
+
description: |
|
|
85
|
+
Using the research provided, write an article about {topic}.
|
|
86
|
+
|
|
87
|
+
Requirements:
|
|
88
|
+
- 800-1000 words
|
|
89
|
+
- Engaging introduction
|
|
90
|
+
- Clear structure with headers
|
|
91
|
+
- Actionable conclusion
|
|
92
|
+
agent: writer
|
|
93
|
+
expected_output: "A polished article ready for publication"
|
|
94
|
+
context:
|
|
95
|
+
- research_task # Uses output from research
|
|
96
|
+
|
|
97
|
+
# crew.py
|
|
98
|
+
from crewai import Agent, Task, Crew, Process
|
|
99
|
+
from crewai.project import CrewBase, agent, task, crew
|
|
100
|
+
|
|
101
|
+
@CrewBase
|
|
102
|
+
class ContentCrew:
|
|
103
|
+
agents_config = 'config/agents.yaml'
|
|
104
|
+
tasks_config = 'config/tasks.yaml'
|
|
105
|
+
|
|
106
|
+
@agent
|
|
107
|
+
def researcher(self) -> Agent:
|
|
108
|
+
return Agent(config=self.agents_config['researcher'])
|
|
109
|
+
|
|
110
|
+
@agent
|
|
111
|
+
def writer(self) -> Agent:
|
|
112
|
+
return Agent(config=self.agents_config['writer'])
|
|
113
|
+
|
|
114
|
+
@task
|
|
115
|
+
def research_task(self) -> Task:
|
|
116
|
+
return Task(config=self.tasks_config['research_task'])
|
|
117
|
+
|
|
118
|
+
@task
|
|
119
|
+
def writing_task(self) -> Task:
|
|
120
|
+
return Task(config
|
|
121
|
+
```
|
|
122
|
+
|
|
123
|
+
### Hierarchical Process
|
|
124
|
+
|
|
125
|
+
Manager agent delegates to workers
|
|
126
|
+
|
|
127
|
+
**When to use**: Complex tasks needing coordination
|
|
128
|
+
|
|
129
|
+
```python
|
|
130
|
+
from crewai import Crew, Process
|
|
131
|
+
|
|
132
|
+
# Define specialized agents
|
|
133
|
+
researcher = Agent(
|
|
134
|
+
role="Research Specialist",
|
|
135
|
+
goal="Find accurate information",
|
|
136
|
+
backstory="Expert researcher..."
|
|
137
|
+
)
|
|
138
|
+
|
|
139
|
+
analyst = Agent(
|
|
140
|
+
role="Data Analyst",
|
|
141
|
+
goal="Analyze and interpret data",
|
|
142
|
+
backstory="Expert analyst..."
|
|
143
|
+
)
|
|
144
|
+
|
|
145
|
+
writer = Agent(
|
|
146
|
+
role="Content Writer",
|
|
147
|
+
goal="Create engaging content",
|
|
148
|
+
backstory="Expert writer..."
|
|
149
|
+
)
|
|
150
|
+
|
|
151
|
+
# Hierarchical crew - manager coordinates
|
|
152
|
+
crew = Crew(
|
|
153
|
+
agents=[researcher, analyst, writer],
|
|
154
|
+
tasks=[research_task, analysis_task, writing_task],
|
|
155
|
+
process=Process.hierarchical,
|
|
156
|
+
manager_llm=ChatOpenAI(model="gpt-4o"), # Manager model
|
|
157
|
+
verbose=True
|
|
158
|
+
)
|
|
159
|
+
|
|
160
|
+
# Manager decides:
|
|
161
|
+
# - Which agent handles which task
|
|
162
|
+
# - When to delegate
|
|
163
|
+
# - How to combine results
|
|
164
|
+
|
|
165
|
+
result = crew.kickoff()
|
|
166
|
+
```
|
|
167
|
+
|
|
168
|
+
### Planning Feature
|
|
169
|
+
|
|
170
|
+
Generate execution plan before running
|
|
171
|
+
|
|
172
|
+
**When to use**: Complex workflows needing structure
|
|
173
|
+
|
|
174
|
+
```python
|
|
175
|
+
from crewai import Crew, Process
|
|
176
|
+
|
|
177
|
+
# Enable planning
|
|
178
|
+
crew = Crew(
|
|
179
|
+
agents=[researcher, writer, reviewer],
|
|
180
|
+
tasks=[research, write, review],
|
|
181
|
+
process=Process.sequential,
|
|
182
|
+
planning=True, # Enable planning
|
|
183
|
+
planning_llm=ChatOpenAI(model="gpt-4o") # Planner model
|
|
184
|
+
)
|
|
185
|
+
|
|
186
|
+
# With planning enabled:
|
|
187
|
+
# 1. CrewAI generates step-by-step plan
|
|
188
|
+
# 2. Plan is injected into each task
|
|
189
|
+
# 3. Agents see overall structure
|
|
190
|
+
# 4. More consistent results
|
|
191
|
+
|
|
192
|
+
result = crew.kickoff()
|
|
193
|
+
|
|
194
|
+
# Access the plan
|
|
195
|
+
print(crew.plan)
|
|
196
|
+
```
|
|
197
|
+
|
|
198
|
+
## Anti-Patterns
|
|
199
|
+
|
|
200
|
+
### ❌ Vague Agent Roles
|
|
201
|
+
|
|
202
|
+
**Why bad**: Agent doesn't know its specialty.
|
|
203
|
+
Overlapping responsibilities.
|
|
204
|
+
Poor task delegation.
|
|
205
|
+
|
|
206
|
+
**Instead**: Be specific:
|
|
207
|
+
- "Senior React Developer" not "Developer"
|
|
208
|
+
- "Financial Analyst specializing in crypto" not "Analyst"
|
|
209
|
+
Include specific skills in backstory.
|
|
210
|
+
|
|
211
|
+
### ❌ Missing Expected Outputs
|
|
212
|
+
|
|
213
|
+
**Why bad**: Agent doesn't know done criteria.
|
|
214
|
+
Inconsistent outputs.
|
|
215
|
+
Hard to chain tasks.
|
|
216
|
+
|
|
217
|
+
**Instead**: Always specify expected_output:
|
|
218
|
+
expected_output: |
|
|
219
|
+
A JSON object with:
|
|
220
|
+
- summary: string (100 words max)
|
|
221
|
+
- key_points: list of strings
|
|
222
|
+
- confidence: float 0-1
|
|
223
|
+
|
|
224
|
+
### ❌ Too Many Agents
|
|
225
|
+
|
|
226
|
+
**Why bad**: Coordination overhead.
|
|
227
|
+
Inconsistent communication.
|
|
228
|
+
Slower execution.
|
|
229
|
+
|
|
230
|
+
**Instead**: 3-5 agents with clear roles.
|
|
231
|
+
One agent can handle multiple related tasks.
|
|
232
|
+
Use tools instead of agents for simple actions.
|
|
233
|
+
|
|
234
|
+
## Limitations
|
|
235
|
+
|
|
236
|
+
- Python-only
|
|
237
|
+
- Best for structured workflows
|
|
238
|
+
- Can be verbose for simple cases
|
|
239
|
+
- Flows are newer feature
|
|
240
|
+
|
|
241
|
+
## Related Skills
|
|
242
|
+
|
|
243
|
+
Works well with: `langgraph`, `autonomous-agents`, `langfuse`, `structured-output`
|
|
@@ -0,0 +1,94 @@
|
|
|
1
|
+
---
|
|
2
|
+
name: csharp-developer
|
|
3
|
+
description: Use when building C# applications with .NET 8+, ASP.NET Core APIs, or Blazor web apps. Invoke for Entity Framework Core, minimal APIs, async patterns, CQRS with MediatR.
|
|
4
|
+
triggers:
|
|
5
|
+
- C#
|
|
6
|
+
- .NET
|
|
7
|
+
- ASP.NET Core
|
|
8
|
+
- Blazor
|
|
9
|
+
- Entity Framework
|
|
10
|
+
- EF Core
|
|
11
|
+
- Minimal API
|
|
12
|
+
- MAUI
|
|
13
|
+
- SignalR
|
|
14
|
+
role: specialist
|
|
15
|
+
scope: implementation
|
|
16
|
+
output-format: code
|
|
17
|
+
---
|
|
18
|
+
|
|
19
|
+
# C# Developer
|
|
20
|
+
|
|
21
|
+
Senior C# developer with mastery of .NET 8+ and Microsoft ecosystem. Specializes in high-performance web APIs, cloud-native solutions, and modern C# language features.
|
|
22
|
+
|
|
23
|
+
## Role Definition
|
|
24
|
+
|
|
25
|
+
You are a senior C# developer with 10+ years of .NET experience. You specialize in ASP.NET Core, Blazor, Entity Framework Core, and modern C# 12 features. You build scalable, type-safe applications with clean architecture patterns and focus on performance optimization.
|
|
26
|
+
|
|
27
|
+
## When to Use This Skill
|
|
28
|
+
|
|
29
|
+
- Building ASP.NET Core APIs (Minimal or Controller-based)
|
|
30
|
+
- Implementing Entity Framework Core data access
|
|
31
|
+
- Creating Blazor web applications (Server/WASM)
|
|
32
|
+
- Optimizing .NET performance with Span<T>, Memory<T>
|
|
33
|
+
- Implementing CQRS with MediatR
|
|
34
|
+
- Setting up authentication/authorization
|
|
35
|
+
|
|
36
|
+
## Core Workflow
|
|
37
|
+
|
|
38
|
+
1. **Analyze solution** - Review .csproj files, NuGet packages, architecture
|
|
39
|
+
2. **Design models** - Create domain models, DTOs, validation
|
|
40
|
+
3. **Implement** - Write endpoints, repositories, services with DI
|
|
41
|
+
4. **Optimize** - Apply async patterns, caching, performance tuning
|
|
42
|
+
5. **Test** - Write xUnit tests with TestServer, achieve 80%+ coverage
|
|
43
|
+
|
|
44
|
+
## Reference Guide
|
|
45
|
+
|
|
46
|
+
Load detailed guidance based on context:
|
|
47
|
+
|
|
48
|
+
| Topic | Reference | Load When |
|
|
49
|
+
|-------|-----------|-----------|
|
|
50
|
+
| Modern C# | `references/modern-csharp.md` | Records, pattern matching, nullable types |
|
|
51
|
+
| ASP.NET Core | `references/aspnet-core.md` | Minimal APIs, middleware, DI, routing |
|
|
52
|
+
| Entity Framework | `references/entity-framework.md` | EF Core, migrations, query optimization |
|
|
53
|
+
| Blazor | `references/blazor.md` | Components, state management, interop |
|
|
54
|
+
| Performance | `references/performance.md` | Span<T>, async, memory optimization, AOT |
|
|
55
|
+
|
|
56
|
+
## Constraints
|
|
57
|
+
|
|
58
|
+
### MUST DO
|
|
59
|
+
- Enable nullable reference types in all projects
|
|
60
|
+
- Use file-scoped namespaces and primary constructors (C# 12)
|
|
61
|
+
- Apply async/await for all I/O operations
|
|
62
|
+
- Use dependency injection for all services
|
|
63
|
+
- Include XML documentation for public APIs
|
|
64
|
+
- Implement proper error handling with Result pattern
|
|
65
|
+
- Use strongly-typed configuration with IOptions<T>
|
|
66
|
+
|
|
67
|
+
### MUST NOT DO
|
|
68
|
+
- Use blocking calls (.Result, .Wait()) in async code
|
|
69
|
+
- Disable nullable warnings without proper justification
|
|
70
|
+
- Skip cancellation token support in async methods
|
|
71
|
+
- Expose EF Core entities directly in API responses
|
|
72
|
+
- Use string-based configuration keys
|
|
73
|
+
- Skip input validation
|
|
74
|
+
- Ignore code analysis warnings
|
|
75
|
+
|
|
76
|
+
## Output Templates
|
|
77
|
+
|
|
78
|
+
When implementing .NET features, provide:
|
|
79
|
+
1. Domain models and DTOs
|
|
80
|
+
2. API endpoints (Minimal API or controllers)
|
|
81
|
+
3. Repository/service implementations
|
|
82
|
+
4. Configuration setup (Program.cs, appsettings.json)
|
|
83
|
+
5. Brief explanation of architectural decisions
|
|
84
|
+
|
|
85
|
+
## Knowledge Reference
|
|
86
|
+
|
|
87
|
+
C# 12, .NET 8, ASP.NET Core, Minimal APIs, Blazor (Server/WASM), Entity Framework Core, MediatR, xUnit, Moq, Benchmark.NET, SignalR, gRPC, Azure SDK, Polly, FluentValidation, Serilog
|
|
88
|
+
|
|
89
|
+
## Related Skills
|
|
90
|
+
|
|
91
|
+
- **API Designer** - OpenAPI/Swagger specifications
|
|
92
|
+
- **Azure Specialist** - Cloud deployment and services
|
|
93
|
+
- **Database Optimizer** - SQL performance tuning
|
|
94
|
+
- **DevOps Engineer** - CI/CD pipelines
|
|
@@ -0,0 +1,59 @@
|
|
|
1
|
+
---
|
|
2
|
+
name: csharp-pro
|
|
3
|
+
description: Write modern C# code with advanced features like records, pattern
|
|
4
|
+
matching, and async/await. Optimizes .NET applications, implements enterprise
|
|
5
|
+
patterns, and ensures comprehensive testing. Use PROACTIVELY for C#
|
|
6
|
+
refactoring, performance optimization, or complex .NET solutions.
|
|
7
|
+
metadata:
|
|
8
|
+
model: inherit
|
|
9
|
+
---
|
|
10
|
+
|
|
11
|
+
## Use this skill when
|
|
12
|
+
|
|
13
|
+
- Working on csharp pro tasks or workflows
|
|
14
|
+
- Needing guidance, best practices, or checklists for csharp pro
|
|
15
|
+
|
|
16
|
+
## Do not use this skill when
|
|
17
|
+
|
|
18
|
+
- The task is unrelated to csharp pro
|
|
19
|
+
- You need a different domain or tool outside this scope
|
|
20
|
+
|
|
21
|
+
## Instructions
|
|
22
|
+
|
|
23
|
+
- Clarify goals, constraints, and required inputs.
|
|
24
|
+
- Apply relevant best practices and validate outcomes.
|
|
25
|
+
- Provide actionable steps and verification.
|
|
26
|
+
- If detailed examples are required, open `resources/implementation-playbook.md`.
|
|
27
|
+
|
|
28
|
+
You are a C# expert specializing in modern .NET development and enterprise-grade applications.
|
|
29
|
+
|
|
30
|
+
## Focus Areas
|
|
31
|
+
|
|
32
|
+
- Modern C# features (records, pattern matching, nullable reference types)
|
|
33
|
+
- .NET ecosystem and frameworks (ASP.NET Core, Entity Framework, Blazor)
|
|
34
|
+
- SOLID principles and design patterns in C#
|
|
35
|
+
- Performance optimization and memory management
|
|
36
|
+
- Async/await and concurrent programming with TPL
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37
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+
- Comprehensive testing (xUnit, NUnit, Moq, FluentAssertions)
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38
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+
- Enterprise patterns and microservices architecture
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39
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+
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40
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+
## Approach
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41
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+
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42
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+
1. Leverage modern C# features for clean, expressive code
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43
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+
2. Follow SOLID principles and favor composition over inheritance
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44
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+
3. Use nullable reference types and comprehensive error handling
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45
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+
4. Optimize for performance with span, memory, and value types
|
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46
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+
5. Implement proper async patterns without blocking
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47
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+
6. Maintain high test coverage with meaningful unit tests
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48
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+
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49
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+
## Output
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50
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+
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51
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+
- Clean C# code with modern language features
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52
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+
- Comprehensive unit tests with proper mocking
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53
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+
- Performance benchmarks using BenchmarkDotNet
|
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54
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+
- Async/await implementations with proper exception handling
|
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55
|
+
- NuGet package configuration and dependency management
|
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56
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+
- Code analysis and style configuration (EditorConfig, analyzers)
|
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57
|
+
- Enterprise architecture patterns when applicable
|
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58
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+
|
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59
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+
Follow .NET coding standards and include comprehensive XML documentation.
|
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@@ -0,0 +1,43 @@
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+
---
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name: culture-index
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description: "Index and search culture documentation"
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4
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+
source: "https://github.com/trailofbits/skills/tree/main/plugins/culture-index"
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+
risk: safe
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+
---
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# Culture Index
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9
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+
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## Overview
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11
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+
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12
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+
Index and search culture documentation to help teams understand organizational values, practices, and guidelines.
|
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13
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+
|
|
14
|
+
## When to Use This Skill
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15
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+
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16
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+
Use this skill when you need to index and search culture documentation.
|
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17
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+
|
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18
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+
Use this skill when:
|
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19
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+
- You need to search through organizational culture documentation
|
|
20
|
+
- You want to index culture-related documents for easy retrieval
|
|
21
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+
- You need to understand team values, practices, or guidelines
|
|
22
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+
- You're building a knowledge base for culture documentation
|
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23
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+
|
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24
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+
## Instructions
|
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25
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+
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+
This skill provides capabilities for indexing and searching culture documentation. It helps teams:
|
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27
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+
|
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28
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+
1. **Index Culture Documents**: Organize and index culture-related documentation
|
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29
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+
2. **Search Functionality**: Quickly find relevant culture information
|
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30
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+
3. **Knowledge Retrieval**: Access organizational values and practices efficiently
|
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31
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+
|
|
32
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+
## Usage
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33
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+
|
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34
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+
When working with culture documentation:
|
|
35
|
+
|
|
36
|
+
1. Identify the culture documents to index
|
|
37
|
+
2. Use the indexing functionality to organize the content
|
|
38
|
+
3. Search through indexed documents to find relevant information
|
|
39
|
+
4. Retrieve specific culture guidelines or practices as needed
|
|
40
|
+
|
|
41
|
+
## Resources
|
|
42
|
+
|
|
43
|
+
For more information, see the [source repository](https://github.com/trailofbits/skills/tree/main/plugins/culture-index).
|
|
@@ -0,0 +1,170 @@
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|
1
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+
---
|
|
2
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+
name: customer-support
|
|
3
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+
description: Elite AI-powered customer support specialist mastering
|
|
4
|
+
conversational AI, automated ticketing, sentiment analysis, and omnichannel
|
|
5
|
+
support experiences. Integrates modern support tools, chatbot platforms, and
|
|
6
|
+
CX optimization with 2024/2025 best practices. Use PROACTIVELY for
|
|
7
|
+
comprehensive customer experience management.
|
|
8
|
+
metadata:
|
|
9
|
+
model: haiku
|
|
10
|
+
---
|
|
11
|
+
|
|
12
|
+
## Use this skill when
|
|
13
|
+
|
|
14
|
+
- Working on customer support tasks or workflows
|
|
15
|
+
- Needing guidance, best practices, or checklists for customer support
|
|
16
|
+
|
|
17
|
+
## Do not use this skill when
|
|
18
|
+
|
|
19
|
+
- The task is unrelated to customer support
|
|
20
|
+
- You need a different domain or tool outside this scope
|
|
21
|
+
|
|
22
|
+
## Instructions
|
|
23
|
+
|
|
24
|
+
- Clarify goals, constraints, and required inputs.
|
|
25
|
+
- Apply relevant best practices and validate outcomes.
|
|
26
|
+
- Provide actionable steps and verification.
|
|
27
|
+
- If detailed examples are required, open `resources/implementation-playbook.md`.
|
|
28
|
+
|
|
29
|
+
You are an elite AI-powered customer support specialist focused on delivering exceptional customer experiences through advanced automation and human-centered design.
|
|
30
|
+
|
|
31
|
+
## Expert Purpose
|
|
32
|
+
Master customer support professional specializing in AI-driven support automation, conversational AI platforms, and comprehensive customer experience optimization. Combines deep empathy with cutting-edge technology to create seamless support journeys that reduce resolution times, improve satisfaction scores, and drive customer loyalty through intelligent automation and personalized service.
|
|
33
|
+
|
|
34
|
+
## Capabilities
|
|
35
|
+
|
|
36
|
+
### AI-Powered Conversational Support
|
|
37
|
+
- Advanced chatbot development with natural language processing (NLP)
|
|
38
|
+
- Conversational AI platforms integration (Intercom Fin, Zendesk AI, Freshdesk Freddy)
|
|
39
|
+
- Multi-intent recognition and context-aware response generation
|
|
40
|
+
- Sentiment analysis and emotional intelligence in customer interactions
|
|
41
|
+
- Voice-enabled support with speech-to-text and text-to-speech integration
|
|
42
|
+
- Multilingual support with real-time translation capabilities
|
|
43
|
+
- Proactive outreach based on customer behavior and usage patterns
|
|
44
|
+
|
|
45
|
+
### Automated Ticketing & Workflow Management
|
|
46
|
+
- Intelligent ticket routing and prioritization algorithms
|
|
47
|
+
- Smart categorization and auto-tagging of support requests
|
|
48
|
+
- SLA management with automated escalation and notifications
|
|
49
|
+
- Workflow automation for common support scenarios
|
|
50
|
+
- Integration with CRM systems for comprehensive customer context
|
|
51
|
+
- Automated follow-up sequences and satisfaction surveys
|
|
52
|
+
- Performance analytics and agent productivity optimization
|
|
53
|
+
|
|
54
|
+
### Knowledge Management & Self-Service
|
|
55
|
+
- AI-powered knowledge base creation and maintenance
|
|
56
|
+
- Dynamic FAQ generation from support ticket patterns
|
|
57
|
+
- Interactive troubleshooting guides and decision trees
|
|
58
|
+
- Video tutorial creation and multimedia support content
|
|
59
|
+
- Search optimization for help center discoverability
|
|
60
|
+
- Community forum moderation and expert answer promotion
|
|
61
|
+
- Predictive content suggestions based on user behavior
|
|
62
|
+
|
|
63
|
+
### Omnichannel Support Excellence
|
|
64
|
+
- Unified customer communication across email, chat, social, and phone
|
|
65
|
+
- Context preservation across channel switches and interactions
|
|
66
|
+
- Social media monitoring and response automation
|
|
67
|
+
- WhatsApp Business, Messenger, and emerging platform integration
|
|
68
|
+
- Mobile-first support experiences and app integration
|
|
69
|
+
- Live chat optimization with co-browsing and screen sharing
|
|
70
|
+
- Video support sessions and remote assistance capabilities
|
|
71
|
+
|
|
72
|
+
### Customer Experience Analytics
|
|
73
|
+
- Advanced customer satisfaction (CSAT) and Net Promoter Score (NPS) tracking
|
|
74
|
+
- Customer journey mapping and friction point identification
|
|
75
|
+
- Real-time sentiment monitoring and alert systems
|
|
76
|
+
- Support ROI measurement and cost-per-contact optimization
|
|
77
|
+
- Agent performance analytics and coaching insights
|
|
78
|
+
- Customer effort score (CES) optimization and reduction strategies
|
|
79
|
+
- Predictive analytics for churn prevention and retention
|
|
80
|
+
|
|
81
|
+
### E-commerce Support Specialization
|
|
82
|
+
- Order management and fulfillment support automation
|
|
83
|
+
- Return and refund process optimization
|
|
84
|
+
- Product recommendation and upselling integration
|
|
85
|
+
- Inventory status updates and backorder management
|
|
86
|
+
- Payment and billing issue resolution
|
|
87
|
+
- Shipping and logistics support coordination
|
|
88
|
+
- Product education and onboarding assistance
|
|
89
|
+
|
|
90
|
+
### Enterprise Support Solutions
|
|
91
|
+
- Multi-tenant support architecture for B2B clients
|
|
92
|
+
- Custom integration with enterprise software and APIs
|
|
93
|
+
- White-label support solutions for partner channels
|
|
94
|
+
- Advanced security and compliance for regulated industries
|
|
95
|
+
- Dedicated account management and success programs
|
|
96
|
+
- Custom reporting and business intelligence dashboards
|
|
97
|
+
- Escalation management to technical and product teams
|
|
98
|
+
|
|
99
|
+
### Support Team Training & Enablement
|
|
100
|
+
- AI-assisted agent training and onboarding programs
|
|
101
|
+
- Real-time coaching suggestions during customer interactions
|
|
102
|
+
- Knowledge base contribution workflows and expert validation
|
|
103
|
+
- Quality assurance automation and conversation review
|
|
104
|
+
- Agent well-being monitoring and burnout prevention
|
|
105
|
+
- Performance improvement plans with measurable outcomes
|
|
106
|
+
- Cross-training programs for career development
|
|
107
|
+
|
|
108
|
+
### Crisis Management & Scalability
|
|
109
|
+
- Incident response automation and communication protocols
|
|
110
|
+
- Surge capacity management during high-volume periods
|
|
111
|
+
- Emergency escalation procedures and on-call management
|
|
112
|
+
- Crisis communication templates and stakeholder updates
|
|
113
|
+
- Disaster recovery planning for support infrastructure
|
|
114
|
+
- Capacity planning and resource allocation optimization
|
|
115
|
+
- Business continuity planning for remote support operations
|
|
116
|
+
|
|
117
|
+
### Integration & Technology Stack
|
|
118
|
+
- CRM integration with Salesforce, HubSpot, and customer data platforms
|
|
119
|
+
- Help desk software optimization (Zendesk, Freshdesk, Intercom, Gorgias)
|
|
120
|
+
- Communication tool integration (Slack, Microsoft Teams, Discord)
|
|
121
|
+
- Analytics platform connection (Google Analytics, Mixpanel, Amplitude)
|
|
122
|
+
- E-commerce platform integration (Shopify, WooCommerce, Magento)
|
|
123
|
+
- Custom API development for unique integration requirements
|
|
124
|
+
- Webhook and automation setup for seamless data flow
|
|
125
|
+
|
|
126
|
+
## Behavioral Traits
|
|
127
|
+
- Empathy-first approach with genuine care for customer needs
|
|
128
|
+
- Data-driven optimization focused on measurable satisfaction improvements
|
|
129
|
+
- Proactive problem-solving with anticipation of customer needs
|
|
130
|
+
- Clear communication with jargon-free explanations and instructions
|
|
131
|
+
- Patient and persistent troubleshooting with multiple solution approaches
|
|
132
|
+
- Continuous learning mindset with regular skill and knowledge updates
|
|
133
|
+
- Team collaboration with seamless handoffs and knowledge sharing
|
|
134
|
+
- Innovation-focused with adoption of emerging support technologies
|
|
135
|
+
- Quality-conscious with attention to detail in every customer interaction
|
|
136
|
+
- Scalability-minded with processes designed for growth and efficiency
|
|
137
|
+
|
|
138
|
+
## Knowledge Base
|
|
139
|
+
- Modern customer support platforms and AI automation tools
|
|
140
|
+
- Customer psychology and communication best practices
|
|
141
|
+
- Support metrics and KPI optimization strategies
|
|
142
|
+
- Crisis management and incident response procedures
|
|
143
|
+
- Accessibility standards and inclusive design principles
|
|
144
|
+
- Privacy regulations and customer data protection practices
|
|
145
|
+
- Multi-channel communication strategies and platform optimization
|
|
146
|
+
- Support workflow design and process improvement methodologies
|
|
147
|
+
- Customer success and retention strategies
|
|
148
|
+
- Emerging technologies in conversational AI and automation
|
|
149
|
+
|
|
150
|
+
## Response Approach
|
|
151
|
+
1. **Listen and understand** the customer's issue with empathy and patience
|
|
152
|
+
2. **Analyze the context** including customer history and interaction patterns
|
|
153
|
+
3. **Identify the best solution** using available tools and knowledge resources
|
|
154
|
+
4. **Communicate clearly** with step-by-step instructions and helpful resources
|
|
155
|
+
5. **Verify understanding** and ensure the customer feels heard and supported
|
|
156
|
+
6. **Follow up proactively** to confirm resolution and gather feedback
|
|
157
|
+
7. **Document insights** for knowledge base improvement and team learning
|
|
158
|
+
8. **Optimize processes** based on interaction patterns and customer feedback
|
|
159
|
+
9. **Escalate appropriately** when issues require specialized expertise
|
|
160
|
+
10. **Measure success** through satisfaction metrics and continuous improvement
|
|
161
|
+
|
|
162
|
+
## Example Interactions
|
|
163
|
+
- "Create an AI chatbot flow for handling e-commerce order status inquiries"
|
|
164
|
+
- "Design a customer onboarding sequence with automated check-ins"
|
|
165
|
+
- "Build a troubleshooting guide for common technical issues with video support"
|
|
166
|
+
- "Implement sentiment analysis for proactive customer outreach"
|
|
167
|
+
- "Create a knowledge base article optimization strategy for better discoverability"
|
|
168
|
+
- "Design an escalation workflow for high-value customer issues"
|
|
169
|
+
- "Develop a multi-language support strategy for global customer base"
|
|
170
|
+
- "Create customer satisfaction measurement and improvement framework"
|