@neetru/sdk 2.3.5 → 3.0.0

package/dist/support.cjs

@@ -15,8 +15,22 @@ var NeetruError = class _NeetruError extends Error {
   }
 };
 
+// src/idempotency.ts
+function generateIdempotencyKey() {
+  const cryptoObj = typeof globalThis !== "undefined" && "crypto" in globalThis ? globalThis.crypto : void 0;
+  if (cryptoObj && typeof cryptoObj.randomUUID === "function") {
+    return cryptoObj.randomUUID();
+  }
+  throw new NeetruError(
+    "runtime_unsupported",
+    "crypto.randomUUID not available in this runtime. SDK 3.0 requires Node \u226520 or modern browser/Edge."
+  );
+}
+
 // src/http.ts
-var DEFAULT_RETRIES = 2;
+var DEFAULT_RETRIES_READ = 2;
+var DEFAULT_RETRIES_WRITE = 0;
+var READ_METHODS = /* @__PURE__ */ new Set(["GET", "HEAD"]);
 var RETRYABLE_CODES = /* @__PURE__ */ new Set([
   "rate_limited",
   "server_error",
@@ -74,7 +88,8 @@ async function safeJson(res) {
 async function httpRequest(config, opts) {
   const method = opts.method ?? "GET";
   const url = buildUrl(config.baseUrl, opts.path, opts.query);
-  const maxRetries = opts.retries ?? DEFAULT_RETRIES;
+  const defaultRetries = READ_METHODS.has(method) ? DEFAULT_RETRIES_READ : DEFAULT_RETRIES_WRITE;
+  const maxRetries = opts.retries ?? defaultRetries;
   const headers = {
     accept: "application/json",
     ...opts.headers
@@ -88,6 +103,10 @@ async function httpRequest(config, opts) {
     }
     headers.authorization = `Bearer ${config.apiKey}`;
   }
+  if (opts.idempotencyKey) {
+    const key = typeof opts.idempotencyKey === "string" ? opts.idempotencyKey : generateIdempotencyKey();
+    headers["idempotency-key"] = key;
+  }
   const bodyString = opts.body !== void 0 && method !== "GET" && method !== "DELETE" ? JSON.stringify(opts.body) : void 0;
   if (bodyString !== void 0) {
     headers["content-type"] = "application/json";
@@ -140,6 +159,17 @@ async function httpRequest(config, opts) {
   throw lastError ?? new NeetruError("unknown", "unexpected httpRequest exit");
 }
 
+// src/validators.ts
+var SDK_ID_RE = /^[a-z0-9][a-z0-9_-]{0,62}$/;
+function assertValidSdkId(field, value) {
+  if (typeof value !== "string" || !SDK_ID_RE.test(value)) {
+    throw new NeetruError(
+      "validation_failed",
+      `${field} must match ${SDK_ID_RE.source} (lowercase alphanumeric, _, -; first char must be alphanumeric; max 63 chars)`
+    );
+  }
+}
+
 // src/support.ts
 var VALID_SEVERITIES = ["low", "normal", "high", "urgent"];
 var VALID_STATUSES = ["open", "pending", "resolved", "closed"];
@@ -159,14 +189,32 @@ function toTicket(raw) {
     status: VALID_STATUSES.includes(r.status) ? r.status : "open",
     createdAt: typeof r.createdAt === "string" ? r.createdAt : (/* @__PURE__ */ new Date()).toISOString(),
     updatedAt: typeof r.updatedAt === "string" ? r.updatedAt : void 0,
-    productSlug: typeof r.productSlug === "string" ? r.productSlug : void 0
+    productSlug: typeof r.productId === "string" ? r.productId : typeof r.productSlug === "string" ? r.productSlug : void 0
   };
 }
+function resolveProductId(config, ...candidates) {
+  for (const c of candidates) {
+    if (typeof c === "string" && c.length > 0) {
+      assertValidSdkId("productSlug", c);
+      return c;
+    }
+  }
+  if (config.productId) {
+    assertValidSdkId("productId", config.productId);
+    return config.productId;
+  }
+  throw new NeetruError(
+    "validation_failed",
+    "productId required (pass to input.productSlug or set on createNeetruClient)"
+  );
+}
 function createSupportNamespace(config) {
   return {
     /**
-     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é
-     * passado, o backend infere do escopo do token.
+     * Cria um ticket de suporte. Requer Bearer auth. `productSlug` no input
+     * (ou `config.productId` default) vai como `productId` no body do Core.
+     *
+     * Endpoint canonical: `POST /api/sdk/v1/support/tickets`.
      */
     async createTicket(input) {
       if (!input || typeof input !== "object") {
@@ -185,30 +233,42 @@ function createSupportNamespace(config) {
         throw new NeetruError("validation_failed", "message max 10000 chars");
       }
       if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {
-        throw new NeetruError("validation_failed", `severity must be one of ${VALID_SEVERITIES.join(", ")}`);
+        throw new NeetruError(
+          "validation_failed",
+          `severity must be one of ${VALID_SEVERITIES.join(", ")}`
+        );
       }
-      const slug = input.productSlug ?? "_default";
+      const productId = resolveProductId(config, input.productSlug);
       const body = {
+        productId,
         subject: input.subject,
         message: input.message,
         severity: input.severity ?? "normal"
       };
+      if (input.metadata && typeof input.metadata === "object") {
+        body.metadata = input.metadata;
+      }
       const raw = await httpRequest(config, {
         method: "POST",
-        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,
+        path: "/api/sdk/v1/support/tickets",
         body,
-        requireAuth: true
+        requireAuth: true,
+        idempotencyKey: true
       });
       const candidate = raw && typeof raw === "object" && "ticket" in raw ? raw.ticket : raw;
       return toTicket(candidate);
     },
     /**
-     * Lista tickets do customer no produto atual (escopo do token).
+     * Lista tickets do customer no produto atual. `productSlug` no contexto.
+     *
+     * Endpoint canonical: `GET /api/sdk/v1/support/tickets?productId=...`.
      */
-    async listMyTickets() {
+    async listMyTickets(options) {
+      const productId = resolveProductId(config, options?.productSlug);
       const raw = await httpRequest(config, {
         method: "GET",
-        path: "/api/v1/products/_default/tickets",
+        path: "/api/sdk/v1/support/tickets",
+        query: { productId },
         requireAuth: true
       });
       const list = Array.isArray(raw) ? raw : raw && typeof raw === "object" && "tickets" in raw ? raw.tickets ?? [] : [];

package/dist/support.cjs.map

@@ -1 +1 @@
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* Erros tipados do SDK.\r\n *\r\n * Todo erro lançado pelo SDK estende `NeetruError` — caller pode discriminar\r\n * por `.code` (string estável) sem parsing de message.\r\n */\r\n\r\n/** Códigos de erro estáveis do SDK. Adicionar aqui requer minor bump. */\r\nexport type NeetruErrorCode =\r\n  | 'invalid_config'\r\n  | 'missing_api_key'\r\n  | 'unauthorized'\r\n  | 'forbidden'\r\n  | 'not_found'\r\n  | 'rate_limited'\r\n  | 'validation_failed'\r\n  | 'network_error'\r\n  | 'invalid_response'\r\n  | 'server_error'\r\n  | 'token_expired'\r\n  | 'token_invalid_signature'\r\n  | 'token_invalid_audience'\r\n  | 'token_invalid_issuer'\r\n  | 'unknown';\r\n\r\n/**\r\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\r\n *\r\n * @example\r\n * ```ts\r\n * try { await client.catalog.list(); }\r\n * catch (e) {\r\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\r\n * }\r\n * ```\r\n */\r\nexport class NeetruError extends Error {\r\n  public readonly code: NeetruErrorCode | string;\r\n  public readonly status?: number;\r\n  public readonly requestId?: string;\r\n\r\n  constructor(\r\n    code: NeetruErrorCode | string,\r\n    message: string,\r\n    status?: number,\r\n    requestId?: string,\r\n  ) {\r\n    super(message);\r\n    this.name = 'NeetruError';\r\n    this.code = code;\r\n    this.status = status;\r\n    this.requestId = requestId;\r\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\r\n    Object.setPrototypeOf(this, NeetruError.prototype);\r\n  }\r\n}\r\n","/**\r\n * HTTP transport interno do SDK.\r\n *\r\n * Responsabilidades:\r\n *   - Construir URL absoluta a partir de `baseUrl` + path\r\n *   - Injetar Bearer token quando `requireAuth=true`\r\n *   - Mapear status HTTP → `NeetruError` com `code` estável\r\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\r\n *   - Retry/backoff exponencial em `rate_limited` (429), `server_error` (5xx)\r\n *     e `network_error` (timeout/falha de rede). Honra `Retry-After` quando\r\n *     presente. Default 2 retries (3 tentativas no total). Caller opta-out\r\n *     com `retries: 0`.\r\n */\r\nimport { NeetruError, type NeetruErrorCode } from './errors';\r\nimport type { ResolvedConfig } from './types';\r\n\r\n/** Opções da request HTTP. */\r\nexport interface HttpRequestOptions {\r\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\r\n  /** Path relativo (ex: `/api/v1/cli/catalog`). Concatenado a `baseUrl`. */\r\n  path: string;\r\n  /** Query string params (chave → valor primitivo). Valores `undefined` ignorados. */\r\n  query?: Record<string, string | number | boolean | undefined>;\r\n  /** Body JSON-serializável. Ignorado em GET/DELETE. */\r\n  body?: unknown;\r\n  /**\r\n   * Se true, injeta `Authorization: Bearer <apiKey>`. Lança `missing_api_key`\r\n   * se config.apiKey ausente. Default false.\r\n   */\r\n  requireAuth?: boolean;\r\n  /** Cabeçalhos extras. */\r\n  headers?: Record<string, string>;\r\n  /**\r\n   * Número de retries em códigos transientes (`rate_limited`, `server_error`,\r\n   * `network_error`). Default 2 (= 3 tentativas total). Caller passa `0` pra\r\n   * desativar (útil em operações não-idempotentes específicas).\r\n   */\r\n  retries?: number;\r\n}\r\n\r\nconst DEFAULT_RETRIES = 2;\r\nconst RETRYABLE_CODES = new Set<NeetruErrorCode>([\r\n  'rate_limited',\r\n  'server_error',\r\n  'network_error',\r\n]);\r\n\r\n/** Backoff exponencial com jitter ±20%. attempt: 0=primeira, 1=primeiro retry, ... */\r\nfunction backoffMs(attempt: number): number {\r\n  const base = 200 * Math.pow(4, attempt); // 200ms, 800ms, 3.2s, ...\r\n  const jitter = base * 0.2 * (Math.random() * 2 - 1);\r\n  return Math.max(50, Math.round(base + jitter));\r\n}\r\n\r\n/**\r\n * Honra `Retry-After` header (segundos ou HTTP-date). Retorna ms ou null se\r\n * inválido. RFC 9110 §10.2.3.\r\n */\r\nfunction parseRetryAfter(value: string | null): number | null {\r\n  if (!value) return null;\r\n  const secs = Number(value);\r\n  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1000);\r\n  const dateMs = Date.parse(value);\r\n  if (Number.isFinite(dateMs)) {\r\n    const delta = dateMs - Date.now();\r\n    if (delta > 0) return delta;\r\n  }\r\n  return null;\r\n}\r\n\r\nfunction sleep(ms: number): Promise<void> {\r\n  return new Promise((resolve) => setTimeout(resolve, ms));\r\n}\r\n\r\n/** Mapeamento status → code estável do NeetruError. */\r\nfunction statusToCode(status: number): NeetruErrorCode {\r\n  if (status === 401) return 'unauthorized';\r\n  if (status === 403) return 'forbidden';\r\n  if (status === 404) return 'not_found';\r\n  if (status === 422 || status === 400) return 'validation_failed';\r\n  if (status === 429) return 'rate_limited';\r\n  if (status >= 500) return 'server_error';\r\n  return 'unknown';\r\n}\r\n\r\nfunction buildUrl(baseUrl: string, path: string, query?: HttpRequestOptions['query']): string {\r\n  // Trim trailing slash em base e leading em path pra evitar `//`.\r\n  const base = baseUrl.replace(/\\/+$/, '');\r\n  const p = path.startsWith('/') ? path : `/${path}`;\r\n  const url = new URL(`${base}${p}`);\r\n  if (query) {\r\n    for (const [k, v] of Object.entries(query)) {\r\n      if (v === undefined) continue;\r\n      url.searchParams.set(k, String(v));\r\n    }\r\n  }\r\n  return url.toString();\r\n}\r\n\r\n/** Parse JSON defensivo — retorna `undefined` em body vazio. */\r\nasync function safeJson(res: Response): Promise<unknown> {\r\n  const text = await res.text();\r\n  if (!text) return undefined;\r\n  try {\r\n    return JSON.parse(text);\r\n  } catch {\r\n    return undefined;\r\n  }\r\n}\r\n\r\n/**\r\n * Executa request HTTP. Em sucesso retorna body parseado; em erro lança\r\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\r\n * automático em códigos transientes (rate_limited/server_error/network_error)\r\n * conforme `opts.retries` (default 2 = 3 tentativas).\r\n */\r\nexport async function httpRequest<T>(\r\n  config: ResolvedConfig,\r\n  opts: HttpRequestOptions,\r\n): Promise<T> {\r\n  const method = opts.method ?? 'GET';\r\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\r\n  const maxRetries = opts.retries ?? DEFAULT_RETRIES;\r\n\r\n  const headers: Record<string, string> = {\r\n    accept: 'application/json',\r\n    ...opts.headers,\r\n  };\r\n\r\n  if (opts.requireAuth) {\r\n    if (!config.apiKey) {\r\n      throw new NeetruError(\r\n        'missing_api_key',\r\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\r\n      );\r\n    }\r\n    headers.authorization = `Bearer ${config.apiKey}`;\r\n  }\r\n\r\n  // Body só é serializado uma vez — reusado entre tentativas.\r\n  const bodyString =\r\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\r\n      ? JSON.stringify(opts.body)\r\n      : undefined;\r\n  if (bodyString !== undefined) {\r\n    headers['content-type'] = 'application/json';\r\n  }\r\n\r\n  let lastError: NeetruError | null = null;\r\n\r\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\r\n    const init: RequestInit = { method, headers };\r\n    if (bodyString !== undefined) init.body = bodyString;\r\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\r\n    // requer Node 18+ ou browsers recentes.\r\n    init.signal = AbortSignal.timeout(30_000);\r\n\r\n    let res: Response;\r\n    try {\r\n      res = await config.fetch(url, init);\r\n    } catch (err) {\r\n      const message =\r\n        err instanceof DOMException && err.name === 'TimeoutError'\r\n          ? 'Network error: timeout after 30s'\r\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\r\n      lastError = new NeetruError('network_error', message);\r\n      if (attempt < maxRetries) {\r\n        await sleep(backoffMs(attempt));\r\n        continue;\r\n      }\r\n      throw lastError;\r\n    }\r\n\r\n    const requestId =\r\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\r\n\r\n    if (res.ok) {\r\n      const parsed = await safeJson(res);\r\n      return parsed as T;\r\n    }\r\n\r\n    const body = (await safeJson(res)) as\r\n      | { error?: { code?: string; message?: string } | string }\r\n      | undefined;\r\n    let code: string = statusToCode(res.status);\r\n    let message = `HTTP ${res.status}`;\r\n    if (body && typeof body === 'object' && 'error' in body) {\r\n      const errField = body.error;\r\n      if (typeof errField === 'string') {\r\n        message = errField;\r\n      } else if (errField && typeof errField === 'object') {\r\n        if (typeof errField.code === 'string') code = errField.code;\r\n        if (typeof errField.message === 'string') message = errField.message;\r\n      }\r\n    }\r\n    const err = new NeetruError(code, message, res.status, requestId);\r\n    lastError = err;\r\n\r\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\r\n    if (isRetryable && attempt < maxRetries) {\r\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\r\n      const delay = retryAfter ?? backoffMs(attempt);\r\n      await sleep(delay);\r\n      continue;\r\n    }\r\n    throw err;\r\n  }\r\n\r\n  // Unreachable — loop sempre retorna ou lança. Safety net.\r\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\r\n}\r\n","/**\r\n * Support namespace — criar e listar tickets do customer (v0.2).\r\n *\r\n * Endpoints (em prod):\r\n *   - `POST /api/v1/products/{slug}/tickets` — criar ticket\r\n *   - `GET  /api/v1/products/{slug}/tickets` — listar meus tickets do produto\r\n *\r\n * Em dev (mocks ativos via factory) tudo é in-memory.\r\n *\r\n * Decisão: severity default é `normal`. `low` indica feature requests; `urgent`\r\n * pra outages production (paginating ops imediatamente em prod).\r\n */\r\nimport { NeetruError } from './errors';\r\nimport { httpRequest } from './http';\r\nimport type {\r\n  CreateTicketInput,\r\n  ResolvedConfig,\r\n  SupportNamespace,\r\n  SupportSeverity,\r\n  SupportStatus,\r\n  SupportTicket,\r\n} from './types';\r\n\r\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\r\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\r\n\r\ninterface RawTicket {\r\n  id?: string;\r\n  subject?: string;\r\n  message?: string;\r\n  severity?: string;\r\n  status?: string;\r\n  createdAt?: string;\r\n  updatedAt?: string;\r\n  productSlug?: string;\r\n}\r\n\r\nfunction toTicket(raw: unknown): SupportTicket {\r\n  if (!raw || typeof raw !== 'object') {\r\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\r\n  }\r\n  const r = raw as RawTicket;\r\n  if (typeof r.id !== 'string') {\r\n    throw new NeetruError('invalid_response', 'Ticket missing id');\r\n  }\r\n  return {\r\n    id: r.id,\r\n    subject: typeof r.subject === 'string' ? r.subject : '',\r\n    message: typeof r.message === 'string' ? r.message : '',\r\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\r\n      ? (r.severity as SupportSeverity)\r\n      : 'normal',\r\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\r\n      ? (r.status as SupportStatus)\r\n      : 'open',\r\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\r\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\r\n    productSlug: typeof r.productSlug === 'string' ? r.productSlug : undefined,\r\n  };\r\n}\r\n\r\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\r\n  return {\r\n    /**\r\n     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é\r\n     * passado, o backend infere do escopo do token.\r\n     */\r\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\r\n      if (!input || typeof input !== 'object') {\r\n        throw new NeetruError('validation_failed', 'input is required');\r\n      }\r\n      if (!input.subject || typeof input.subject !== 'string') {\r\n        throw new NeetruError('validation_failed', 'subject is required');\r\n      }\r\n      if (input.subject.length > 200) {\r\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\r\n      }\r\n      if (!input.message || typeof input.message !== 'string') {\r\n        throw new NeetruError('validation_failed', 'message is required');\r\n      }\r\n      if (input.message.length > 10_000) {\r\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\r\n      }\r\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\r\n        throw new NeetruError('validation_failed', `severity must be one of ${VALID_SEVERITIES.join(', ')}`);\r\n      }\r\n\r\n      const slug = input.productSlug ?? '_default';\r\n      const body: Record<string, unknown> = {\r\n        subject: input.subject,\r\n        message: input.message,\r\n        severity: input.severity ?? 'normal',\r\n      };\r\n\r\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\r\n        method: 'POST',\r\n        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,\r\n        body,\r\n        requireAuth: true,\r\n      });\r\n\r\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\r\n      const candidate =\r\n        raw && typeof raw === 'object' && 'ticket' in raw\r\n          ? (raw as { ticket?: RawTicket }).ticket\r\n          : raw;\r\n      return toTicket(candidate);\r\n    },\r\n\r\n    /**\r\n     * Lista tickets do customer no produto atual (escopo do token).\r\n     */\r\n    async listMyTickets(): Promise<SupportTicket[]> {\r\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\r\n        method: 'GET',\r\n        path: '/api/v1/products/_default/tickets',\r\n        requireAuth: true,\r\n      });\r\n      const list = Array.isArray(raw) ? raw : raw && typeof raw === 'object' && 'tickets' in raw ? (raw as { tickets?: unknown[] }).tickets ?? [] : [];\r\n      return list.map(toTicket);\r\n    },\r\n  };\r\n}\r\n"]}
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Adicionar aqui requer minor bump. */\r\nexport type NeetruErrorCode =\r\n  | 'invalid_config'\r\n  | 'missing_api_key'\r\n  | 'unauthorized'\r\n  | 'forbidden'\r\n  | 'not_found'\r\n  | 'rate_limited'\r\n  | 'validation_failed'\r\n  | 'network_error'\r\n  | 'invalid_response'\r\n  | 'server_error'\r\n  | 'token_expired'\r\n  | 'token_invalid_signature'\r\n  | 'token_invalid_audience'\r\n  | 'token_invalid_issuer'\r\n  /** 3.0: runtime não expõe API necessária (ex: WebCrypto ausente). */\r\n  | 'runtime_unsupported'\r\n  | 'unknown';\r\n\r\n/**\r\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\r\n *\r\n * @example\r\n * ```ts\r\n * try { await client.catalog.list(); }\r\n * catch (e) {\r\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\r\n * }\r\n * ```\r\n */\r\nexport class NeetruError extends Error {\r\n  public readonly code: NeetruErrorCode | string;\r\n  public readonly status?: number;\r\n  public readonly requestId?: string;\r\n\r\n  constructor(\r\n    code: NeetruErrorCode | string,\r\n    message: string,\r\n    status?: number,\r\n    requestId?: string,\r\n  ) {\r\n    super(message);\r\n    this.name = 'NeetruError';\r\n    this.code = code;\r\n    this.status = status;\r\n    this.requestId = requestId;\r\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\r\n    Object.setPrototypeOf(this, NeetruError.prototype);\r\n  }\r\n}\r\n","/**\n * Idempotency-Key helper — gera UUID v4 cripto-seguro para identificar\n * mutations não-idempotentes (`usage.report`, `support.createTicket`,\n * `notifications.send`, `webhooks.test`).\n *\n * Estratégia 3.0:\n *   - SDK gera UUID v4 por chamada via `randomUUID()` (WebCrypto.subtle não\n *     necessário aqui — `crypto.randomUUID()` está em Node 14.17+ e em todos\n *     os browsers/Edge runtimes modernos).\n *   - Header `Idempotency-Key: <uuid>` é injetado pelo `httpRequest` quando\n *     `opts.idempotencyKey === true` OU caller passa explicit `opts.idempotencyKeyValue`.\n *   - Core dedup em coleção `usage_idempotency_keys/{key}` TTL 24h (vide\n *     `docs/CORE_CHANGES_REQUIRED.md` §2). Se Core ainda não dedupa, o header\n *     é benign (ignorado).\n *\n * Defesa em camadas: combinado com `retries: 0` em POSTs (vide http.ts), o\n * risco de double-write em transientes vai pra zero.\n */\nimport { NeetruError } from './errors';\n\n/**\n * Gera UUID v4 criptograficamente seguro. Universal: Node 14.17+, browsers\n * modernos, Edge runtimes (Workers/Vercel Edge/Cloudflare).\n *\n * Fallback puro-JS removido em 3.0 — `crypto.randomUUID()` é ubíquo desde\n * 2022. Se runtime não tem, lança `NeetruError('runtime_unsupported')`\n * (consumer deve polyfillar).\n *\n * **L-01 fix (Opus review 2026-05-27):** antes lançava `Error` cru, que\n * não era pego por `catch (err) { if (err instanceof NeetruError) ... }`\n * dos consumers. Agora throw canonical.\n *\n * @throws NeetruError('runtime_unsupported') se `crypto.randomUUID` não disponível.\n */\nexport function generateIdempotencyKey(): string {\n  // WebCrypto (browser/Edge) e Node 14.17+ expõem `crypto.randomUUID()`.\n  // Node anterior precisa de `node:crypto` mas SDK 3.0 exige Node ≥20 (vide engines).\n  const cryptoObj: { randomUUID?: () => string } | undefined =\n    typeof globalThis !== 'undefined' && 'crypto' in globalThis\n      ? (globalThis as { crypto?: { randomUUID?: () => string } }).crypto\n      : undefined;\n  if (cryptoObj && typeof cryptoObj.randomUUID === 'function') {\n    return cryptoObj.randomUUID();\n  }\n  throw new NeetruError(\n    'runtime_unsupported',\n    'crypto.randomUUID not available in this runtime. SDK 3.0 requires Node ≥20 or modern browser/Edge.',\n  );\n}\n\n/** Regex UUID v4 — validação para uso interno. */\nexport const UUID_V4_RE =\n  /^[0-9a-f]{8}-[0-9a-f]{4}-4[0-9a-f]{3}-[89ab][0-9a-f]{3}-[0-9a-f]{12}$/i;\n","/**\r\n * HTTP transport interno do SDK.\r\n *\r\n * Responsabilidades:\r\n *   - Construir URL absoluta a partir de `baseUrl` + path\r\n *   - Injetar Bearer token quando `requireAuth=true`\r\n *   - Mapear status HTTP → `NeetruError` com `code` estável\r\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\r\n *   - Retry/backoff exponencial em `rate_limited` (429), `server_error` (5xx)\r\n *     e `network_error` (timeout/falha de rede). Honra `Retry-After` quando\r\n *     presente.\r\n *\r\n * Política de retries (mudança breaking 3.0):\r\n *   - GET/HEAD: default 2 retries (3 tentativas total) — idempotente, seguro.\r\n *   - POST/PUT/PATCH/DELETE: default **0 retries** — mutations podem duplicar\r\n *     side effects (ex: `usage.report` incrementa contador). Caller pode\r\n *     reativar passando `retries: N` explicitamente ou usar `Idempotency-Key`\r\n *     header (gerado automaticamente se `opts.idempotencyKey=true`).\r\n *\r\n * Idempotency-Key (3.0):\r\n *   - `opts.idempotencyKey === true` → SDK gera UUID v4 e injeta header.\r\n *   - `opts.idempotencyKey === 'uuid-string'` → usa o valor passado.\r\n *   - Caller mantém retentos client-side se quiser; Core dedup serverside\r\n *     (vide `docs/CORE_CHANGES_REQUIRED.md` §2).\r\n */\r\nimport { NeetruError, type NeetruErrorCode } from './errors';\r\nimport { generateIdempotencyKey } from './idempotency';\r\nimport type { ResolvedConfig } from './types';\r\n\r\n/** Opções da request HTTP. */\r\nexport interface HttpRequestOptions {\r\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\r\n  /** Path relativo (ex: `/api/v1/cli/catalog`). Concatenado a `baseUrl`. */\r\n  path: string;\r\n  /** Query string params (chave → valor primitivo). Valores `undefined` ignorados. */\r\n  query?: Record<string, string | number | boolean | undefined>;\r\n  /** Body JSON-serializável. Ignorado em GET/DELETE. */\r\n  body?: unknown;\r\n  /**\r\n   * Se true, injeta `Authorization: Bearer <apiKey>`. Lança `missing_api_key`\r\n   * se config.apiKey ausente. Default false.\r\n   */\r\n  requireAuth?: boolean;\r\n  /** Cabeçalhos extras. */\r\n  headers?: Record<string, string>;\r\n  /**\r\n   * Número de retries em códigos transientes (`rate_limited`, `server_error`,\r\n   * `network_error`).\r\n   *\r\n   * Default (3.0):\r\n   *   - GET/HEAD: 2 (= 3 tentativas total) — idempotente, seguro.\r\n   *   - POST/PUT/PATCH/DELETE: 0 — mutations podem duplicar side effects.\r\n   *\r\n   * Caller pode reativar passando explicitamente: `retries: 2`.\r\n   */\r\n  retries?: number;\r\n  /**\r\n   * Injeta `Idempotency-Key` header pra dedup serverside (3.0):\r\n   *   - `true` → SDK gera UUID v4 cripto-seguro automaticamente.\r\n   *   - string → usa o valor passado (deve ser UUID v4).\r\n   *   - `undefined`/`false` → sem header.\r\n   */\r\n  idempotencyKey?: boolean | string;\r\n}\r\n\r\nconst DEFAULT_RETRIES_READ = 2;\r\nconst DEFAULT_RETRIES_WRITE = 0;\r\nconst READ_METHODS = new Set(['GET', 'HEAD']);\r\nconst RETRYABLE_CODES = new Set<NeetruErrorCode>([\r\n  'rate_limited',\r\n  'server_error',\r\n  'network_error',\r\n]);\r\n\r\n/** Backoff exponencial com jitter ±20%. attempt: 0=primeira, 1=primeiro retry, ... */\r\nfunction backoffMs(attempt: number): number {\r\n  const base = 200 * Math.pow(4, attempt); // 200ms, 800ms, 3.2s, ...\r\n  const jitter = base * 0.2 * (Math.random() * 2 - 1);\r\n  return Math.max(50, Math.round(base + jitter));\r\n}\r\n\r\n/**\r\n * Honra `Retry-After` header (segundos ou HTTP-date). Retorna ms ou null se\r\n * inválido. RFC 9110 §10.2.3.\r\n */\r\nfunction parseRetryAfter(value: string | null): number | null {\r\n  if (!value) return null;\r\n  const secs = Number(value);\r\n  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1000);\r\n  const dateMs = Date.parse(value);\r\n  if (Number.isFinite(dateMs)) {\r\n    const delta = dateMs - Date.now();\r\n    if (delta > 0) return delta;\r\n  }\r\n  return null;\r\n}\r\n\r\nfunction sleep(ms: number): Promise<void> {\r\n  return new Promise((resolve) => setTimeout(resolve, ms));\r\n}\r\n\r\n/** Mapeamento status → code estável do NeetruError. */\r\nfunction statusToCode(status: number): NeetruErrorCode {\r\n  if (status === 401) return 'unauthorized';\r\n  if (status === 403) return 'forbidden';\r\n  if (status === 404) return 'not_found';\r\n  if (status === 422 || status === 400) return 'validation_failed';\r\n  if (status === 429) return 'rate_limited';\r\n  if (status >= 500) return 'server_error';\r\n  return 'unknown';\r\n}\r\n\r\nfunction buildUrl(baseUrl: string, path: string, query?: HttpRequestOptions['query']): string {\r\n  // Trim trailing slash em base e leading em path pra evitar `//`.\r\n  const base = baseUrl.replace(/\\/+$/, '');\r\n  const p = path.startsWith('/') ? path : `/${path}`;\r\n  const url = new URL(`${base}${p}`);\r\n  if (query) {\r\n    for (const [k, v] of Object.entries(query)) {\r\n      if (v === undefined) continue;\r\n      url.searchParams.set(k, String(v));\r\n    }\r\n  }\r\n  return url.toString();\r\n}\r\n\r\n/** Parse JSON defensivo — retorna `undefined` em body vazio. */\r\nasync function safeJson(res: Response): Promise<unknown> {\r\n  const text = await res.text();\r\n  if (!text) return undefined;\r\n  try {\r\n    return JSON.parse(text);\r\n  } catch {\r\n    return undefined;\r\n  }\r\n}\r\n\r\n/**\r\n * Executa request HTTP. Em sucesso retorna body parseado; em erro lança\r\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\r\n * automático em códigos transientes (rate_limited/server_error/network_error)\r\n * conforme `opts.retries` (default 2 = 3 tentativas).\r\n */\r\nexport async function httpRequest<T>(\r\n  config: ResolvedConfig,\r\n  opts: HttpRequestOptions,\r\n): Promise<T> {\r\n  const method = opts.method ?? 'GET';\r\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\r\n  // Default por método: reads tentam 2x, writes 0x. Caller override sempre vence.\r\n  const defaultRetries = READ_METHODS.has(method)\r\n    ? DEFAULT_RETRIES_READ\r\n    : DEFAULT_RETRIES_WRITE;\r\n  const maxRetries = opts.retries ?? defaultRetries;\r\n\r\n  const headers: Record<string, string> = {\r\n    accept: 'application/json',\r\n    ...opts.headers,\r\n  };\r\n\r\n  if (opts.requireAuth) {\r\n    if (!config.apiKey) {\r\n      throw new NeetruError(\r\n        'missing_api_key',\r\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\r\n      );\r\n    }\r\n    headers.authorization = `Bearer ${config.apiKey}`;\r\n  }\r\n\r\n  // Idempotency-Key: gerado por chamada se solicitado. UUID v4 cripto-seguro.\r\n  if (opts.idempotencyKey) {\r\n    const key =\r\n      typeof opts.idempotencyKey === 'string'\r\n        ? opts.idempotencyKey\r\n        : generateIdempotencyKey();\r\n    headers['idempotency-key'] = key;\r\n  }\r\n\r\n  // Body só é serializado uma vez — reusado entre tentativas.\r\n  const bodyString =\r\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\r\n      ? JSON.stringify(opts.body)\r\n      : undefined;\r\n  if (bodyString !== undefined) {\r\n    headers['content-type'] = 'application/json';\r\n  }\r\n\r\n  let lastError: NeetruError | null = null;\r\n\r\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\r\n    const init: RequestInit = { method, headers };\r\n    if (bodyString !== undefined) init.body = bodyString;\r\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\r\n    // requer Node 18+ ou browsers recentes.\r\n    init.signal = AbortSignal.timeout(30_000);\r\n\r\n    let res: Response;\r\n    try {\r\n      res = await config.fetch(url, init);\r\n    } catch (err) {\r\n      const message =\r\n        err instanceof DOMException && err.name === 'TimeoutError'\r\n          ? 'Network error: timeout after 30s'\r\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\r\n      lastError = new NeetruError('network_error', message);\r\n      if (attempt < maxRetries) {\r\n        await sleep(backoffMs(attempt));\r\n        continue;\r\n      }\r\n      throw lastError;\r\n    }\r\n\r\n    const requestId =\r\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\r\n\r\n    if (res.ok) {\r\n      const parsed = await safeJson(res);\r\n      return parsed as T;\r\n    }\r\n\r\n    const body = (await safeJson(res)) as\r\n      | { error?: { code?: string; message?: string } | string }\r\n      | undefined;\r\n    let code: string = statusToCode(res.status);\r\n    let message = `HTTP ${res.status}`;\r\n    if (body && typeof body === 'object' && 'error' in body) {\r\n      const errField = body.error;\r\n      if (typeof errField === 'string') {\r\n        message = errField;\r\n      } else if (errField && typeof errField === 'object') {\r\n        if (typeof errField.code === 'string') code = errField.code;\r\n        if (typeof errField.message === 'string') message = errField.message;\r\n      }\r\n    }\r\n    const err = new NeetruError(code, message, res.status, requestId);\r\n    lastError = err;\r\n\r\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\r\n    if (isRetryable && attempt < maxRetries) {\r\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\r\n      const delay = retryAfter ?? backoffMs(attempt);\r\n      await sleep(delay);\r\n      continue;\r\n    }\r\n    throw err;\r\n  }\r\n\r\n  // Unreachable — loop sempre retorna ou lança. Safety net.\r\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\r\n}\r\n","/**\n * Validators centralizados pra inputs do SDK que precisam casar com\n * regex do Core.\n *\n * **M-03 fix (Opus review 2026-05-27):** o Core rejeita productId que\n * não bate `/^[a-z0-9][a-z0-9_-]{0,62}$/` com 400 `validation_failed`.\n * O SDK não pré-validava — consumer recebia erro só em runtime de\n * produção, depois do round-trip de rede. Agora SDK throws localmente\n * antes do fetch.\n */\nimport { NeetruError } from './errors';\n\n/**\n * Regex canonical de IDs no Neetru Core (productId, tenantId, etc).\n * Espelha `SDK_ID_RE` em `neetru_core/src/lib/schemas/sdk.ts`.\n */\nexport const SDK_ID_RE = /^[a-z0-9][a-z0-9_-]{0,62}$/;\n\n/**\n * Throws `NeetruError('validation_failed')` se `value` não bater no\n * formato canonical.\n *\n * @example\n * ```ts\n * assertValidSdkId('productId', 'gestovendas');  // ok\n * assertValidSdkId('productId', 'GestoVendas');  // throws\n * ```\n */\nexport function assertValidSdkId(field: string, value: string): void {\n  if (typeof value !== 'string' || !SDK_ID_RE.test(value)) {\n    throw new NeetruError(\n      'validation_failed',\n      `${field} must match ${SDK_ID_RE.source} (lowercase alphanumeric, _, -; first char must be alphanumeric; max 63 chars)`,\n    );\n  }\n}\n","/**\n * Support namespace — criar e listar tickets via SDK (3.0).\n *\n * **Breaking 3.0**:\n *   - Endpoint mudou de `/api/v1/products/{slug}/tickets` (que **NUNCA existiu\n *     no Core** — vaporware testado) para `/api/sdk/v1/support/tickets`\n *     (canonical SDK path).\n *   - `productId` agora é obrigatório no body/query (default resolve do\n *     `config.productId`; throw `validation_failed` se ambos ausentes).\n *   - `createTicket()` envia `Idempotency-Key` header (anti dup-create\n *     em retry transient — Core dedup TTL 24h conforme CORE_CHANGES_REQUIRED §1).\n *\n * **Pré-requisito Core**: endpoint `/api/sdk/v1/support/tickets` (POST + GET)\n * precisa existir no Core antes do SDK 3.0 publish. Vide\n * `docs/CORE_CHANGES_REQUIRED.md` §1 para contrato esperado.\n *\n * Em dev (mocks ativos via factory) tudo é in-memory.\n */\nimport { NeetruError } from './errors';\nimport { httpRequest } from './http';\nimport { assertValidSdkId } from './validators';\nimport type {\n  CreateTicketInput,\n  ResolvedConfig,\n  SupportNamespace,\n  SupportSeverity,\n  SupportStatus,\n  SupportTicket,\n} from './types';\n\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\n\ninterface RawTicket {\n  id?: string;\n  productId?: string;\n  subject?: string;\n  message?: string;\n  severity?: string;\n  status?: string;\n  createdAt?: string;\n  updatedAt?: string;\n  productSlug?: string;\n}\n\nfunction toTicket(raw: unknown): SupportTicket {\n  if (!raw || typeof raw !== 'object') {\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\n  }\n  const r = raw as RawTicket;\n  if (typeof r.id !== 'string') {\n    throw new NeetruError('invalid_response', 'Ticket missing id');\n  }\n  return {\n    id: r.id,\n    subject: typeof r.subject === 'string' ? r.subject : '',\n    message: typeof r.message === 'string' ? r.message : '',\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\n      ? (r.severity as SupportSeverity)\n      : 'normal',\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\n      ? (r.status as SupportStatus)\n      : 'open',\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\n    productSlug:\n      typeof r.productId === 'string'\n        ? r.productId\n        : typeof r.productSlug === 'string'\n          ? r.productSlug\n          : undefined,\n  };\n}\n\nfunction resolveProductId(\n  config: ResolvedConfig,\n  ...candidates: Array<string | undefined>\n): string {\n  for (const c of candidates) {\n    if (typeof c === 'string' && c.length > 0) {\n      assertValidSdkId('productSlug', c); // M-03: pré-valida client-side\n      return c;\n    }\n  }\n  if (config.productId) {\n    assertValidSdkId('productId', config.productId);\n    return config.productId;\n  }\n  throw new NeetruError(\n    'validation_failed',\n    'productId required (pass to input.productSlug or set on createNeetruClient)',\n  );\n}\n\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\n  return {\n    /**\n     * Cria um ticket de suporte. Requer Bearer auth. `productSlug` no input\n     * (ou `config.productId` default) vai como `productId` no body do Core.\n     *\n     * Endpoint canonical: `POST /api/sdk/v1/support/tickets`.\n     */\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\n      if (!input || typeof input !== 'object') {\n        throw new NeetruError('validation_failed', 'input is required');\n      }\n      if (!input.subject || typeof input.subject !== 'string') {\n        throw new NeetruError('validation_failed', 'subject is required');\n      }\n      if (input.subject.length > 200) {\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\n      }\n      if (!input.message || typeof input.message !== 'string') {\n        throw new NeetruError('validation_failed', 'message is required');\n      }\n      if (input.message.length > 10_000) {\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\n      }\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\n        throw new NeetruError(\n          'validation_failed',\n          `severity must be one of ${VALID_SEVERITIES.join(', ')}`,\n        );\n      }\n\n      const productId = resolveProductId(config, input.productSlug);\n      // M-03: validação acontece dentro de resolveProductId; aqui só usa.\n\n      const body: Record<string, unknown> = {\n        productId,\n        subject: input.subject,\n        message: input.message,\n        severity: input.severity ?? 'normal',\n      };\n\n      // L-05 fix: propaga metadata quando consumer enviar.\n      if (input.metadata && typeof input.metadata === 'object') {\n        body.metadata = input.metadata;\n      }\n\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\n        method: 'POST',\n        path: '/api/sdk/v1/support/tickets',\n        body,\n        requireAuth: true,\n        idempotencyKey: true,\n      });\n\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\n      const candidate =\n        raw && typeof raw === 'object' && 'ticket' in raw\n          ? (raw as { ticket?: RawTicket }).ticket\n          : raw;\n      return toTicket(candidate);\n    },\n\n    /**\n     * Lista tickets do customer no produto atual. `productSlug` no contexto.\n     *\n     * Endpoint canonical: `GET /api/sdk/v1/support/tickets?productId=...`.\n     */\n    async listMyTickets(options?: { productSlug?: string }): Promise<SupportTicket[]> {\n      const productId = resolveProductId(config, options?.productSlug);\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\n        method: 'GET',\n        path: '/api/sdk/v1/support/tickets',\n        query: { productId },\n        requireAuth: true,\n      });\n      const list = Array.isArray(raw)\n        ? raw\n        : raw && typeof raw === 'object' && 'tickets' in raw\n          ? ((raw as { tickets?: unknown[] }).tickets ?? [])\n          : [];\n      return list.map(toTicket);\n    },\n  };\n}\n"]}

package/dist/support.d.cts

@@ -1,4 +1,4 @@
-import { H as ResolvedConfig, K as SupportNamespace } from './types-sGGN1vkg.cjs';
+import { I as ResolvedConfig, O as SupportNamespace } from './types-DLOvkeAP.cjs';
 import './collection-ref-DqAAhuhX.cjs';
 import '@neetru/realtime-protocol';
 import 'drizzle-orm/node-postgres';

package/dist/support.d.ts

@@ -1,4 +1,4 @@
-import { H as ResolvedConfig, K as SupportNamespace } from './types-CSC-RIdS.js';
+import { I as ResolvedConfig, O as SupportNamespace } from './types-dw19bdID.js';
 import './collection-ref-DqAAhuhX.js';
 import '@neetru/realtime-protocol';
 import 'drizzle-orm/node-postgres';

package/dist/support.mjs

@@ -13,8 +13,22 @@ var NeetruError = class _NeetruError extends Error {
   }
 };
 
+// src/idempotency.ts
+function generateIdempotencyKey() {
+  const cryptoObj = typeof globalThis !== "undefined" && "crypto" in globalThis ? globalThis.crypto : void 0;
+  if (cryptoObj && typeof cryptoObj.randomUUID === "function") {
+    return cryptoObj.randomUUID();
+  }
+  throw new NeetruError(
+    "runtime_unsupported",
+    "crypto.randomUUID not available in this runtime. SDK 3.0 requires Node \u226520 or modern browser/Edge."
+  );
+}
+
 // src/http.ts
-var DEFAULT_RETRIES = 2;
+var DEFAULT_RETRIES_READ = 2;
+var DEFAULT_RETRIES_WRITE = 0;
+var READ_METHODS = /* @__PURE__ */ new Set(["GET", "HEAD"]);
 var RETRYABLE_CODES = /* @__PURE__ */ new Set([
   "rate_limited",
   "server_error",
@@ -72,7 +86,8 @@ async function safeJson(res) {
 async function httpRequest(config, opts) {
   const method = opts.method ?? "GET";
   const url = buildUrl(config.baseUrl, opts.path, opts.query);
-  const maxRetries = opts.retries ?? DEFAULT_RETRIES;
+  const defaultRetries = READ_METHODS.has(method) ? DEFAULT_RETRIES_READ : DEFAULT_RETRIES_WRITE;
+  const maxRetries = opts.retries ?? defaultRetries;
   const headers = {
     accept: "application/json",
     ...opts.headers
@@ -86,6 +101,10 @@ async function httpRequest(config, opts) {
     }
     headers.authorization = `Bearer ${config.apiKey}`;
   }
+  if (opts.idempotencyKey) {
+    const key = typeof opts.idempotencyKey === "string" ? opts.idempotencyKey : generateIdempotencyKey();
+    headers["idempotency-key"] = key;
+  }
   const bodyString = opts.body !== void 0 && method !== "GET" && method !== "DELETE" ? JSON.stringify(opts.body) : void 0;
   if (bodyString !== void 0) {
     headers["content-type"] = "application/json";
@@ -138,6 +157,17 @@ async function httpRequest(config, opts) {
   throw lastError ?? new NeetruError("unknown", "unexpected httpRequest exit");
 }
 
+// src/validators.ts
+var SDK_ID_RE = /^[a-z0-9][a-z0-9_-]{0,62}$/;
+function assertValidSdkId(field, value) {
+  if (typeof value !== "string" || !SDK_ID_RE.test(value)) {
+    throw new NeetruError(
+      "validation_failed",
+      `${field} must match ${SDK_ID_RE.source} (lowercase alphanumeric, _, -; first char must be alphanumeric; max 63 chars)`
+    );
+  }
+}
+
 // src/support.ts
 var VALID_SEVERITIES = ["low", "normal", "high", "urgent"];
 var VALID_STATUSES = ["open", "pending", "resolved", "closed"];
@@ -157,14 +187,32 @@ function toTicket(raw) {
     status: VALID_STATUSES.includes(r.status) ? r.status : "open",
     createdAt: typeof r.createdAt === "string" ? r.createdAt : (/* @__PURE__ */ new Date()).toISOString(),
     updatedAt: typeof r.updatedAt === "string" ? r.updatedAt : void 0,
-    productSlug: typeof r.productSlug === "string" ? r.productSlug : void 0
+    productSlug: typeof r.productId === "string" ? r.productId : typeof r.productSlug === "string" ? r.productSlug : void 0
   };
 }
+function resolveProductId(config, ...candidates) {
+  for (const c of candidates) {
+    if (typeof c === "string" && c.length > 0) {
+      assertValidSdkId("productSlug", c);
+      return c;
+    }
+  }
+  if (config.productId) {
+    assertValidSdkId("productId", config.productId);
+    return config.productId;
+  }
+  throw new NeetruError(
+    "validation_failed",
+    "productId required (pass to input.productSlug or set on createNeetruClient)"
+  );
+}
 function createSupportNamespace(config) {
   return {
     /**
-     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é
-     * passado, o backend infere do escopo do token.
+     * Cria um ticket de suporte. Requer Bearer auth. `productSlug` no input
+     * (ou `config.productId` default) vai como `productId` no body do Core.
+     *
+     * Endpoint canonical: `POST /api/sdk/v1/support/tickets`.
      */
     async createTicket(input) {
       if (!input || typeof input !== "object") {
@@ -183,30 +231,42 @@ function createSupportNamespace(config) {
         throw new NeetruError("validation_failed", "message max 10000 chars");
       }
       if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {
-        throw new NeetruError("validation_failed", `severity must be one of ${VALID_SEVERITIES.join(", ")}`);
+        throw new NeetruError(
+          "validation_failed",
+          `severity must be one of ${VALID_SEVERITIES.join(", ")}`
+        );
       }
-      const slug = input.productSlug ?? "_default";
+      const productId = resolveProductId(config, input.productSlug);
       const body = {
+        productId,
         subject: input.subject,
         message: input.message,
         severity: input.severity ?? "normal"
       };
+      if (input.metadata && typeof input.metadata === "object") {
+        body.metadata = input.metadata;
+      }
       const raw = await httpRequest(config, {
         method: "POST",
-        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,
+        path: "/api/sdk/v1/support/tickets",
         body,
-        requireAuth: true
+        requireAuth: true,
+        idempotencyKey: true
       });
       const candidate = raw && typeof raw === "object" && "ticket" in raw ? raw.ticket : raw;
       return toTicket(candidate);
     },
     /**
-     * Lista tickets do customer no produto atual (escopo do token).
+     * Lista tickets do customer no produto atual. `productSlug` no contexto.
+     *
+     * Endpoint canonical: `GET /api/sdk/v1/support/tickets?productId=...`.
      */
-    async listMyTickets() {
+    async listMyTickets(options) {
+      const productId = resolveProductId(config, options?.productSlug);
       const raw = await httpRequest(config, {
         method: "GET",
-        path: "/api/v1/products/_default/tickets",
+        path: "/api/sdk/v1/support/tickets",
+        query: { productId },
         requireAuth: true
       });
       const list = Array.isArray(raw) ? raw : raw && typeof raw === "object" && "tickets" in raw ? raw.tickets ?? [] : [];

package/dist/support.mjs.map

@@ -1 +1 @@
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* Erros tipados do SDK.\r\n *\r\n * Todo erro lançado pelo SDK estende `NeetruError` — caller pode discriminar\r\n * por `.code` (string estável) sem parsing de message.\r\n */\r\n\r\n/** Códigos de erro estáveis do SDK. Adicionar aqui requer minor bump. */\r\nexport type NeetruErrorCode =\r\n  | 'invalid_config'\r\n  | 'missing_api_key'\r\n  | 'unauthorized'\r\n  | 'forbidden'\r\n  | 'not_found'\r\n  | 'rate_limited'\r\n  | 'validation_failed'\r\n  | 'network_error'\r\n  | 'invalid_response'\r\n  | 'server_error'\r\n  | 'token_expired'\r\n  | 'token_invalid_signature'\r\n  | 'token_invalid_audience'\r\n  | 'token_invalid_issuer'\r\n  | 'unknown';\r\n\r\n/**\r\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\r\n *\r\n * @example\r\n * ```ts\r\n * try { await client.catalog.list(); }\r\n * catch (e) {\r\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\r\n * }\r\n * ```\r\n */\r\nexport class NeetruError extends Error {\r\n  public readonly code: NeetruErrorCode | string;\r\n  public readonly status?: number;\r\n  public readonly requestId?: string;\r\n\r\n  constructor(\r\n    code: NeetruErrorCode | string,\r\n    message: string,\r\n    status?: number,\r\n    requestId?: string,\r\n  ) {\r\n    super(message);\r\n    this.name = 'NeetruError';\r\n    this.code = code;\r\n    this.status = status;\r\n    this.requestId = requestId;\r\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\r\n    Object.setPrototypeOf(this, NeetruError.prototype);\r\n  }\r\n}\r\n","/**\r\n * HTTP transport interno do SDK.\r\n *\r\n * Responsabilidades:\r\n *   - Construir URL absoluta a partir de `baseUrl` + path\r\n *   - Injetar Bearer token quando `requireAuth=true`\r\n *   - Mapear status HTTP → `NeetruError` com `code` estável\r\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\r\n *   - Retry/backoff exponencial em `rate_limited` (429), `server_error` (5xx)\r\n *     e `network_error` (timeout/falha de rede). Honra `Retry-After` quando\r\n *     presente. Default 2 retries (3 tentativas no total). Caller opta-out\r\n *     com `retries: 0`.\r\n */\r\nimport { NeetruError, type NeetruErrorCode } from './errors';\r\nimport type { ResolvedConfig } from './types';\r\n\r\n/** Opções da request HTTP. */\r\nexport interface HttpRequestOptions {\r\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\r\n  /** Path relativo (ex: `/api/v1/cli/catalog`). Concatenado a `baseUrl`. */\r\n  path: string;\r\n  /** Query string params (chave → valor primitivo). Valores `undefined` ignorados. */\r\n  query?: Record<string, string | number | boolean | undefined>;\r\n  /** Body JSON-serializável. Ignorado em GET/DELETE. */\r\n  body?: unknown;\r\n  /**\r\n   * Se true, injeta `Authorization: Bearer <apiKey>`. Lança `missing_api_key`\r\n   * se config.apiKey ausente. Default false.\r\n   */\r\n  requireAuth?: boolean;\r\n  /** Cabeçalhos extras. */\r\n  headers?: Record<string, string>;\r\n  /**\r\n   * Número de retries em códigos transientes (`rate_limited`, `server_error`,\r\n   * `network_error`). Default 2 (= 3 tentativas total). Caller passa `0` pra\r\n   * desativar (útil em operações não-idempotentes específicas).\r\n   */\r\n  retries?: number;\r\n}\r\n\r\nconst DEFAULT_RETRIES = 2;\r\nconst RETRYABLE_CODES = new Set<NeetruErrorCode>([\r\n  'rate_limited',\r\n  'server_error',\r\n  'network_error',\r\n]);\r\n\r\n/** Backoff exponencial com jitter ±20%. attempt: 0=primeira, 1=primeiro retry, ... */\r\nfunction backoffMs(attempt: number): number {\r\n  const base = 200 * Math.pow(4, attempt); // 200ms, 800ms, 3.2s, ...\r\n  const jitter = base * 0.2 * (Math.random() * 2 - 1);\r\n  return Math.max(50, Math.round(base + jitter));\r\n}\r\n\r\n/**\r\n * Honra `Retry-After` header (segundos ou HTTP-date). Retorna ms ou null se\r\n * inválido. RFC 9110 §10.2.3.\r\n */\r\nfunction parseRetryAfter(value: string | null): number | null {\r\n  if (!value) return null;\r\n  const secs = Number(value);\r\n  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1000);\r\n  const dateMs = Date.parse(value);\r\n  if (Number.isFinite(dateMs)) {\r\n    const delta = dateMs - Date.now();\r\n    if (delta > 0) return delta;\r\n  }\r\n  return null;\r\n}\r\n\r\nfunction sleep(ms: number): Promise<void> {\r\n  return new Promise((resolve) => setTimeout(resolve, ms));\r\n}\r\n\r\n/** Mapeamento status → code estável do NeetruError. */\r\nfunction statusToCode(status: number): NeetruErrorCode {\r\n  if (status === 401) return 'unauthorized';\r\n  if (status === 403) return 'forbidden';\r\n  if (status === 404) return 'not_found';\r\n  if (status === 422 || status === 400) return 'validation_failed';\r\n  if (status === 429) return 'rate_limited';\r\n  if (status >= 500) return 'server_error';\r\n  return 'unknown';\r\n}\r\n\r\nfunction buildUrl(baseUrl: string, path: string, query?: HttpRequestOptions['query']): string {\r\n  // Trim trailing slash em base e leading em path pra evitar `//`.\r\n  const base = baseUrl.replace(/\\/+$/, '');\r\n  const p = path.startsWith('/') ? path : `/${path}`;\r\n  const url = new URL(`${base}${p}`);\r\n  if (query) {\r\n    for (const [k, v] of Object.entries(query)) {\r\n      if (v === undefined) continue;\r\n      url.searchParams.set(k, String(v));\r\n    }\r\n  }\r\n  return url.toString();\r\n}\r\n\r\n/** Parse JSON defensivo — retorna `undefined` em body vazio. */\r\nasync function safeJson(res: Response): Promise<unknown> {\r\n  const text = await res.text();\r\n  if (!text) return undefined;\r\n  try {\r\n    return JSON.parse(text);\r\n  } catch {\r\n    return undefined;\r\n  }\r\n}\r\n\r\n/**\r\n * Executa request HTTP. Em sucesso retorna body parseado; em erro lança\r\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\r\n * automático em códigos transientes (rate_limited/server_error/network_error)\r\n * conforme `opts.retries` (default 2 = 3 tentativas).\r\n */\r\nexport async function httpRequest<T>(\r\n  config: ResolvedConfig,\r\n  opts: HttpRequestOptions,\r\n): Promise<T> {\r\n  const method = opts.method ?? 'GET';\r\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\r\n  const maxRetries = opts.retries ?? DEFAULT_RETRIES;\r\n\r\n  const headers: Record<string, string> = {\r\n    accept: 'application/json',\r\n    ...opts.headers,\r\n  };\r\n\r\n  if (opts.requireAuth) {\r\n    if (!config.apiKey) {\r\n      throw new NeetruError(\r\n        'missing_api_key',\r\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\r\n      );\r\n    }\r\n    headers.authorization = `Bearer ${config.apiKey}`;\r\n  }\r\n\r\n  // Body só é serializado uma vez — reusado entre tentativas.\r\n  const bodyString =\r\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\r\n      ? JSON.stringify(opts.body)\r\n      : undefined;\r\n  if (bodyString !== undefined) {\r\n    headers['content-type'] = 'application/json';\r\n  }\r\n\r\n  let lastError: NeetruError | null = null;\r\n\r\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\r\n    const init: RequestInit = { method, headers };\r\n    if (bodyString !== undefined) init.body = bodyString;\r\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\r\n    // requer Node 18+ ou browsers recentes.\r\n    init.signal = AbortSignal.timeout(30_000);\r\n\r\n    let res: Response;\r\n    try {\r\n      res = await config.fetch(url, init);\r\n    } catch (err) {\r\n      const message =\r\n        err instanceof DOMException && err.name === 'TimeoutError'\r\n          ? 'Network error: timeout after 30s'\r\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\r\n      lastError = new NeetruError('network_error', message);\r\n      if (attempt < maxRetries) {\r\n        await sleep(backoffMs(attempt));\r\n        continue;\r\n      }\r\n      throw lastError;\r\n    }\r\n\r\n    const requestId =\r\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\r\n\r\n    if (res.ok) {\r\n      const parsed = await safeJson(res);\r\n      return parsed as T;\r\n    }\r\n\r\n    const body = (await safeJson(res)) as\r\n      | { error?: { code?: string; message?: string } | string }\r\n      | undefined;\r\n    let code: string = statusToCode(res.status);\r\n    let message = `HTTP ${res.status}`;\r\n    if (body && typeof body === 'object' && 'error' in body) {\r\n      const errField = body.error;\r\n      if (typeof errField === 'string') {\r\n        message = errField;\r\n      } else if (errField && typeof errField === 'object') {\r\n        if (typeof errField.code === 'string') code = errField.code;\r\n        if (typeof errField.message === 'string') message = errField.message;\r\n      }\r\n    }\r\n    const err = new NeetruError(code, message, res.status, requestId);\r\n    lastError = err;\r\n\r\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\r\n    if (isRetryable && attempt < maxRetries) {\r\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\r\n      const delay = retryAfter ?? backoffMs(attempt);\r\n      await sleep(delay);\r\n      continue;\r\n    }\r\n    throw err;\r\n  }\r\n\r\n  // Unreachable — loop sempre retorna ou lança. Safety net.\r\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\r\n}\r\n","/**\r\n * Support namespace — criar e listar tickets do customer (v0.2).\r\n *\r\n * Endpoints (em prod):\r\n *   - `POST /api/v1/products/{slug}/tickets` — criar ticket\r\n *   - `GET  /api/v1/products/{slug}/tickets` — listar meus tickets do produto\r\n *\r\n * Em dev (mocks ativos via factory) tudo é in-memory.\r\n *\r\n * Decisão: severity default é `normal`. `low` indica feature requests; `urgent`\r\n * pra outages production (paginating ops imediatamente em prod).\r\n */\r\nimport { NeetruError } from './errors';\r\nimport { httpRequest } from './http';\r\nimport type {\r\n  CreateTicketInput,\r\n  ResolvedConfig,\r\n  SupportNamespace,\r\n  SupportSeverity,\r\n  SupportStatus,\r\n  SupportTicket,\r\n} from './types';\r\n\r\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\r\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\r\n\r\ninterface RawTicket {\r\n  id?: string;\r\n  subject?: string;\r\n  message?: string;\r\n  severity?: string;\r\n  status?: string;\r\n  createdAt?: string;\r\n  updatedAt?: string;\r\n  productSlug?: string;\r\n}\r\n\r\nfunction toTicket(raw: unknown): SupportTicket {\r\n  if (!raw || typeof raw !== 'object') {\r\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\r\n  }\r\n  const r = raw as RawTicket;\r\n  if (typeof r.id !== 'string') {\r\n    throw new NeetruError('invalid_response', 'Ticket missing id');\r\n  }\r\n  return {\r\n    id: r.id,\r\n    subject: typeof r.subject === 'string' ? r.subject : '',\r\n    message: typeof r.message === 'string' ? r.message : '',\r\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\r\n      ? (r.severity as SupportSeverity)\r\n      : 'normal',\r\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\r\n      ? (r.status as SupportStatus)\r\n      : 'open',\r\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\r\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\r\n    productSlug: typeof r.productSlug === 'string' ? r.productSlug : undefined,\r\n  };\r\n}\r\n\r\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\r\n  return {\r\n    /**\r\n     * Cria um ticket de suporte. Requer Bearer auth. Se `productSlug` não é\r\n     * passado, o backend infere do escopo do token.\r\n     */\r\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\r\n      if (!input || typeof input !== 'object') {\r\n        throw new NeetruError('validation_failed', 'input is required');\r\n      }\r\n      if (!input.subject || typeof input.subject !== 'string') {\r\n        throw new NeetruError('validation_failed', 'subject is required');\r\n      }\r\n      if (input.subject.length > 200) {\r\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\r\n      }\r\n      if (!input.message || typeof input.message !== 'string') {\r\n        throw new NeetruError('validation_failed', 'message is required');\r\n      }\r\n      if (input.message.length > 10_000) {\r\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\r\n      }\r\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\r\n        throw new NeetruError('validation_failed', `severity must be one of ${VALID_SEVERITIES.join(', ')}`);\r\n      }\r\n\r\n      const slug = input.productSlug ?? '_default';\r\n      const body: Record<string, unknown> = {\r\n        subject: input.subject,\r\n        message: input.message,\r\n        severity: input.severity ?? 'normal',\r\n      };\r\n\r\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\r\n        method: 'POST',\r\n        path: `/api/v1/products/${encodeURIComponent(slug)}/tickets`,\r\n        body,\r\n        requireAuth: true,\r\n      });\r\n\r\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\r\n      const candidate =\r\n        raw && typeof raw === 'object' && 'ticket' in raw\r\n          ? (raw as { ticket?: RawTicket }).ticket\r\n          : raw;\r\n      return toTicket(candidate);\r\n    },\r\n\r\n    /**\r\n     * Lista tickets do customer no produto atual (escopo do token).\r\n     */\r\n    async listMyTickets(): Promise<SupportTicket[]> {\r\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\r\n        method: 'GET',\r\n        path: '/api/v1/products/_default/tickets',\r\n        requireAuth: true,\r\n      });\r\n      const list = Array.isArray(raw) ? raw : raw && typeof raw === 'object' && 'tickets' in raw ? (raw as { tickets?: unknown[] }).tickets ?? [] : [];\r\n      return list.map(toTicket);\r\n    },\r\n  };\r\n}\r\n"]}
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Adicionar aqui requer minor bump. */\r\nexport type NeetruErrorCode =\r\n  | 'invalid_config'\r\n  | 'missing_api_key'\r\n  | 'unauthorized'\r\n  | 'forbidden'\r\n  | 'not_found'\r\n  | 'rate_limited'\r\n  | 'validation_failed'\r\n  | 'network_error'\r\n  | 'invalid_response'\r\n  | 'server_error'\r\n  | 'token_expired'\r\n  | 'token_invalid_signature'\r\n  | 'token_invalid_audience'\r\n  | 'token_invalid_issuer'\r\n  /** 3.0: runtime não expõe API necessária (ex: WebCrypto ausente). */\r\n  | 'runtime_unsupported'\r\n  | 'unknown';\r\n\r\n/**\r\n * Erro tipado padrão do SDK. Sempre lançado em vez de Error genérico.\r\n *\r\n * @example\r\n * ```ts\r\n * try { await client.catalog.list(); }\r\n * catch (e) {\r\n *   if (e instanceof NeetruError && e.code === 'rate_limited') retry();\r\n * }\r\n * ```\r\n */\r\nexport class NeetruError extends Error {\r\n  public readonly code: NeetruErrorCode | string;\r\n  public readonly status?: number;\r\n  public readonly requestId?: string;\r\n\r\n  constructor(\r\n    code: NeetruErrorCode | string,\r\n    message: string,\r\n    status?: number,\r\n    requestId?: string,\r\n  ) {\r\n    super(message);\r\n    this.name = 'NeetruError';\r\n    this.code = code;\r\n    this.status = status;\r\n    this.requestId = requestId;\r\n    // Preserva o prototype chain ao herdar de Error (downlevel quirk de TS).\r\n    Object.setPrototypeOf(this, NeetruError.prototype);\r\n  }\r\n}\r\n","/**\n * Idempotency-Key helper — gera UUID v4 cripto-seguro para identificar\n * mutations não-idempotentes (`usage.report`, `support.createTicket`,\n * `notifications.send`, `webhooks.test`).\n *\n * Estratégia 3.0:\n *   - SDK gera UUID v4 por chamada via `randomUUID()` (WebCrypto.subtle não\n *     necessário aqui — `crypto.randomUUID()` está em Node 14.17+ e em todos\n *     os browsers/Edge runtimes modernos).\n *   - Header `Idempotency-Key: <uuid>` é injetado pelo `httpRequest` quando\n *     `opts.idempotencyKey === true` OU caller passa explicit `opts.idempotencyKeyValue`.\n *   - Core dedup em coleção `usage_idempotency_keys/{key}` TTL 24h (vide\n *     `docs/CORE_CHANGES_REQUIRED.md` §2). Se Core ainda não dedupa, o header\n *     é benign (ignorado).\n *\n * Defesa em camadas: combinado com `retries: 0` em POSTs (vide http.ts), o\n * risco de double-write em transientes vai pra zero.\n */\nimport { NeetruError } from './errors';\n\n/**\n * Gera UUID v4 criptograficamente seguro. Universal: Node 14.17+, browsers\n * modernos, Edge runtimes (Workers/Vercel Edge/Cloudflare).\n *\n * Fallback puro-JS removido em 3.0 — `crypto.randomUUID()` é ubíquo desde\n * 2022. Se runtime não tem, lança `NeetruError('runtime_unsupported')`\n * (consumer deve polyfillar).\n *\n * **L-01 fix (Opus review 2026-05-27):** antes lançava `Error` cru, que\n * não era pego por `catch (err) { if (err instanceof NeetruError) ... }`\n * dos consumers. Agora throw canonical.\n *\n * @throws NeetruError('runtime_unsupported') se `crypto.randomUUID` não disponível.\n */\nexport function generateIdempotencyKey(): string {\n  // WebCrypto (browser/Edge) e Node 14.17+ expõem `crypto.randomUUID()`.\n  // Node anterior precisa de `node:crypto` mas SDK 3.0 exige Node ≥20 (vide engines).\n  const cryptoObj: { randomUUID?: () => string } | undefined =\n    typeof globalThis !== 'undefined' && 'crypto' in globalThis\n      ? (globalThis as { crypto?: { randomUUID?: () => string } }).crypto\n      : undefined;\n  if (cryptoObj && typeof cryptoObj.randomUUID === 'function') {\n    return cryptoObj.randomUUID();\n  }\n  throw new NeetruError(\n    'runtime_unsupported',\n    'crypto.randomUUID not available in this runtime. SDK 3.0 requires Node ≥20 or modern browser/Edge.',\n  );\n}\n\n/** Regex UUID v4 — validação para uso interno. */\nexport const UUID_V4_RE =\n  /^[0-9a-f]{8}-[0-9a-f]{4}-4[0-9a-f]{3}-[89ab][0-9a-f]{3}-[0-9a-f]{12}$/i;\n","/**\r\n * HTTP transport interno do SDK.\r\n *\r\n * Responsabilidades:\r\n *   - Construir URL absoluta a partir de `baseUrl` + path\r\n *   - Injetar Bearer token quando `requireAuth=true`\r\n *   - Mapear status HTTP → `NeetruError` com `code` estável\r\n *   - Parse defensivo de JSON (não lança em body vazio em 204)\r\n *   - Retry/backoff exponencial em `rate_limited` (429), `server_error` (5xx)\r\n *     e `network_error` (timeout/falha de rede). Honra `Retry-After` quando\r\n *     presente.\r\n *\r\n * Política de retries (mudança breaking 3.0):\r\n *   - GET/HEAD: default 2 retries (3 tentativas total) — idempotente, seguro.\r\n *   - POST/PUT/PATCH/DELETE: default **0 retries** — mutations podem duplicar\r\n *     side effects (ex: `usage.report` incrementa contador). Caller pode\r\n *     reativar passando `retries: N` explicitamente ou usar `Idempotency-Key`\r\n *     header (gerado automaticamente se `opts.idempotencyKey=true`).\r\n *\r\n * Idempotency-Key (3.0):\r\n *   - `opts.idempotencyKey === true` → SDK gera UUID v4 e injeta header.\r\n *   - `opts.idempotencyKey === 'uuid-string'` → usa o valor passado.\r\n *   - Caller mantém retentos client-side se quiser; Core dedup serverside\r\n *     (vide `docs/CORE_CHANGES_REQUIRED.md` §2).\r\n */\r\nimport { NeetruError, type NeetruErrorCode } from './errors';\r\nimport { generateIdempotencyKey } from './idempotency';\r\nimport type { ResolvedConfig } from './types';\r\n\r\n/** Opções da request HTTP. */\r\nexport interface HttpRequestOptions {\r\n  method?: 'GET' | 'POST' | 'PUT' | 'PATCH' | 'DELETE';\r\n  /** Path relativo (ex: `/api/v1/cli/catalog`). Concatenado a `baseUrl`. */\r\n  path: string;\r\n  /** Query string params (chave → valor primitivo). Valores `undefined` ignorados. */\r\n  query?: Record<string, string | number | boolean | undefined>;\r\n  /** Body JSON-serializável. Ignorado em GET/DELETE. */\r\n  body?: unknown;\r\n  /**\r\n   * Se true, injeta `Authorization: Bearer <apiKey>`. Lança `missing_api_key`\r\n   * se config.apiKey ausente. Default false.\r\n   */\r\n  requireAuth?: boolean;\r\n  /** Cabeçalhos extras. */\r\n  headers?: Record<string, string>;\r\n  /**\r\n   * Número de retries em códigos transientes (`rate_limited`, `server_error`,\r\n   * `network_error`).\r\n   *\r\n   * Default (3.0):\r\n   *   - GET/HEAD: 2 (= 3 tentativas total) — idempotente, seguro.\r\n   *   - POST/PUT/PATCH/DELETE: 0 — mutations podem duplicar side effects.\r\n   *\r\n   * Caller pode reativar passando explicitamente: `retries: 2`.\r\n   */\r\n  retries?: number;\r\n  /**\r\n   * Injeta `Idempotency-Key` header pra dedup serverside (3.0):\r\n   *   - `true` → SDK gera UUID v4 cripto-seguro automaticamente.\r\n   *   - string → usa o valor passado (deve ser UUID v4).\r\n   *   - `undefined`/`false` → sem header.\r\n   */\r\n  idempotencyKey?: boolean | string;\r\n}\r\n\r\nconst DEFAULT_RETRIES_READ = 2;\r\nconst DEFAULT_RETRIES_WRITE = 0;\r\nconst READ_METHODS = new Set(['GET', 'HEAD']);\r\nconst RETRYABLE_CODES = new Set<NeetruErrorCode>([\r\n  'rate_limited',\r\n  'server_error',\r\n  'network_error',\r\n]);\r\n\r\n/** Backoff exponencial com jitter ±20%. attempt: 0=primeira, 1=primeiro retry, ... */\r\nfunction backoffMs(attempt: number): number {\r\n  const base = 200 * Math.pow(4, attempt); // 200ms, 800ms, 3.2s, ...\r\n  const jitter = base * 0.2 * (Math.random() * 2 - 1);\r\n  return Math.max(50, Math.round(base + jitter));\r\n}\r\n\r\n/**\r\n * Honra `Retry-After` header (segundos ou HTTP-date). Retorna ms ou null se\r\n * inválido. RFC 9110 §10.2.3.\r\n */\r\nfunction parseRetryAfter(value: string | null): number | null {\r\n  if (!value) return null;\r\n  const secs = Number(value);\r\n  if (Number.isFinite(secs) && secs >= 0) return Math.round(secs * 1000);\r\n  const dateMs = Date.parse(value);\r\n  if (Number.isFinite(dateMs)) {\r\n    const delta = dateMs - Date.now();\r\n    if (delta > 0) return delta;\r\n  }\r\n  return null;\r\n}\r\n\r\nfunction sleep(ms: number): Promise<void> {\r\n  return new Promise((resolve) => setTimeout(resolve, ms));\r\n}\r\n\r\n/** Mapeamento status → code estável do NeetruError. */\r\nfunction statusToCode(status: number): NeetruErrorCode {\r\n  if (status === 401) return 'unauthorized';\r\n  if (status === 403) return 'forbidden';\r\n  if (status === 404) return 'not_found';\r\n  if (status === 422 || status === 400) return 'validation_failed';\r\n  if (status === 429) return 'rate_limited';\r\n  if (status >= 500) return 'server_error';\r\n  return 'unknown';\r\n}\r\n\r\nfunction buildUrl(baseUrl: string, path: string, query?: HttpRequestOptions['query']): string {\r\n  // Trim trailing slash em base e leading em path pra evitar `//`.\r\n  const base = baseUrl.replace(/\\/+$/, '');\r\n  const p = path.startsWith('/') ? path : `/${path}`;\r\n  const url = new URL(`${base}${p}`);\r\n  if (query) {\r\n    for (const [k, v] of Object.entries(query)) {\r\n      if (v === undefined) continue;\r\n      url.searchParams.set(k, String(v));\r\n    }\r\n  }\r\n  return url.toString();\r\n}\r\n\r\n/** Parse JSON defensivo — retorna `undefined` em body vazio. */\r\nasync function safeJson(res: Response): Promise<unknown> {\r\n  const text = await res.text();\r\n  if (!text) return undefined;\r\n  try {\r\n    return JSON.parse(text);\r\n  } catch {\r\n    return undefined;\r\n  }\r\n}\r\n\r\n/**\r\n * Executa request HTTP. Em sucesso retorna body parseado; em erro lança\r\n * `NeetruError` com `code` derivado do status. Aplica retry/backoff\r\n * automático em códigos transientes (rate_limited/server_error/network_error)\r\n * conforme `opts.retries` (default 2 = 3 tentativas).\r\n */\r\nexport async function httpRequest<T>(\r\n  config: ResolvedConfig,\r\n  opts: HttpRequestOptions,\r\n): Promise<T> {\r\n  const method = opts.method ?? 'GET';\r\n  const url = buildUrl(config.baseUrl, opts.path, opts.query);\r\n  // Default por método: reads tentam 2x, writes 0x. Caller override sempre vence.\r\n  const defaultRetries = READ_METHODS.has(method)\r\n    ? DEFAULT_RETRIES_READ\r\n    : DEFAULT_RETRIES_WRITE;\r\n  const maxRetries = opts.retries ?? defaultRetries;\r\n\r\n  const headers: Record<string, string> = {\r\n    accept: 'application/json',\r\n    ...opts.headers,\r\n  };\r\n\r\n  if (opts.requireAuth) {\r\n    if (!config.apiKey) {\r\n      throw new NeetruError(\r\n        'missing_api_key',\r\n        'This operation requires an apiKey. Pass it to createNeetruClient({ apiKey }) or set NEETRU_API_KEY env var.',\r\n      );\r\n    }\r\n    headers.authorization = `Bearer ${config.apiKey}`;\r\n  }\r\n\r\n  // Idempotency-Key: gerado por chamada se solicitado. UUID v4 cripto-seguro.\r\n  if (opts.idempotencyKey) {\r\n    const key =\r\n      typeof opts.idempotencyKey === 'string'\r\n        ? opts.idempotencyKey\r\n        : generateIdempotencyKey();\r\n    headers['idempotency-key'] = key;\r\n  }\r\n\r\n  // Body só é serializado uma vez — reusado entre tentativas.\r\n  const bodyString =\r\n    opts.body !== undefined && method !== 'GET' && method !== 'DELETE'\r\n      ? JSON.stringify(opts.body)\r\n      : undefined;\r\n  if (bodyString !== undefined) {\r\n    headers['content-type'] = 'application/json';\r\n  }\r\n\r\n  let lastError: NeetruError | null = null;\r\n\r\n  for (let attempt = 0; attempt <= maxRetries; attempt++) {\r\n    const init: RequestInit = { method, headers };\r\n    if (bodyString !== undefined) init.body = bodyString;\r\n    // BUG-020 fix (2026-05-13): timeout default 30s. AbortSignal.timeout\r\n    // requer Node 18+ ou browsers recentes.\r\n    init.signal = AbortSignal.timeout(30_000);\r\n\r\n    let res: Response;\r\n    try {\r\n      res = await config.fetch(url, init);\r\n    } catch (err) {\r\n      const message =\r\n        err instanceof DOMException && err.name === 'TimeoutError'\r\n          ? 'Network error: timeout after 30s'\r\n          : `Network error: ${err instanceof Error ? err.message : 'fetch failed'}`;\r\n      lastError = new NeetruError('network_error', message);\r\n      if (attempt < maxRetries) {\r\n        await sleep(backoffMs(attempt));\r\n        continue;\r\n      }\r\n      throw lastError;\r\n    }\r\n\r\n    const requestId =\r\n      res.headers.get('x-request-id') ?? res.headers.get('x-correlation-id') ?? undefined;\r\n\r\n    if (res.ok) {\r\n      const parsed = await safeJson(res);\r\n      return parsed as T;\r\n    }\r\n\r\n    const body = (await safeJson(res)) as\r\n      | { error?: { code?: string; message?: string } | string }\r\n      | undefined;\r\n    let code: string = statusToCode(res.status);\r\n    let message = `HTTP ${res.status}`;\r\n    if (body && typeof body === 'object' && 'error' in body) {\r\n      const errField = body.error;\r\n      if (typeof errField === 'string') {\r\n        message = errField;\r\n      } else if (errField && typeof errField === 'object') {\r\n        if (typeof errField.code === 'string') code = errField.code;\r\n        if (typeof errField.message === 'string') message = errField.message;\r\n      }\r\n    }\r\n    const err = new NeetruError(code, message, res.status, requestId);\r\n    lastError = err;\r\n\r\n    const isRetryable = RETRYABLE_CODES.has(code as NeetruErrorCode);\r\n    if (isRetryable && attempt < maxRetries) {\r\n      const retryAfter = parseRetryAfter(res.headers.get('retry-after'));\r\n      const delay = retryAfter ?? backoffMs(attempt);\r\n      await sleep(delay);\r\n      continue;\r\n    }\r\n    throw err;\r\n  }\r\n\r\n  // Unreachable — loop sempre retorna ou lança. Safety net.\r\n  throw lastError ?? new NeetruError('unknown', 'unexpected httpRequest exit');\r\n}\r\n","/**\n * Validators centralizados pra inputs do SDK que precisam casar com\n * regex do Core.\n *\n * **M-03 fix (Opus review 2026-05-27):** o Core rejeita productId que\n * não bate `/^[a-z0-9][a-z0-9_-]{0,62}$/` com 400 `validation_failed`.\n * O SDK não pré-validava — consumer recebia erro só em runtime de\n * produção, depois do round-trip de rede. Agora SDK throws localmente\n * antes do fetch.\n */\nimport { NeetruError } from './errors';\n\n/**\n * Regex canonical de IDs no Neetru Core (productId, tenantId, etc).\n * Espelha `SDK_ID_RE` em `neetru_core/src/lib/schemas/sdk.ts`.\n */\nexport const SDK_ID_RE = /^[a-z0-9][a-z0-9_-]{0,62}$/;\n\n/**\n * Throws `NeetruError('validation_failed')` se `value` não bater no\n * formato canonical.\n *\n * @example\n * ```ts\n * assertValidSdkId('productId', 'gestovendas');  // ok\n * assertValidSdkId('productId', 'GestoVendas');  // throws\n * ```\n */\nexport function assertValidSdkId(field: string, value: string): void {\n  if (typeof value !== 'string' || !SDK_ID_RE.test(value)) {\n    throw new NeetruError(\n      'validation_failed',\n      `${field} must match ${SDK_ID_RE.source} (lowercase alphanumeric, _, -; first char must be alphanumeric; max 63 chars)`,\n    );\n  }\n}\n","/**\n * Support namespace — criar e listar tickets via SDK (3.0).\n *\n * **Breaking 3.0**:\n *   - Endpoint mudou de `/api/v1/products/{slug}/tickets` (que **NUNCA existiu\n *     no Core** — vaporware testado) para `/api/sdk/v1/support/tickets`\n *     (canonical SDK path).\n *   - `productId` agora é obrigatório no body/query (default resolve do\n *     `config.productId`; throw `validation_failed` se ambos ausentes).\n *   - `createTicket()` envia `Idempotency-Key` header (anti dup-create\n *     em retry transient — Core dedup TTL 24h conforme CORE_CHANGES_REQUIRED §1).\n *\n * **Pré-requisito Core**: endpoint `/api/sdk/v1/support/tickets` (POST + GET)\n * precisa existir no Core antes do SDK 3.0 publish. Vide\n * `docs/CORE_CHANGES_REQUIRED.md` §1 para contrato esperado.\n *\n * Em dev (mocks ativos via factory) tudo é in-memory.\n */\nimport { NeetruError } from './errors';\nimport { httpRequest } from './http';\nimport { assertValidSdkId } from './validators';\nimport type {\n  CreateTicketInput,\n  ResolvedConfig,\n  SupportNamespace,\n  SupportSeverity,\n  SupportStatus,\n  SupportTicket,\n} from './types';\n\nconst VALID_SEVERITIES: readonly SupportSeverity[] = ['low', 'normal', 'high', 'urgent'];\nconst VALID_STATUSES: readonly SupportStatus[] = ['open', 'pending', 'resolved', 'closed'];\n\ninterface RawTicket {\n  id?: string;\n  productId?: string;\n  subject?: string;\n  message?: string;\n  severity?: string;\n  status?: string;\n  createdAt?: string;\n  updatedAt?: string;\n  productSlug?: string;\n}\n\nfunction toTicket(raw: unknown): SupportTicket {\n  if (!raw || typeof raw !== 'object') {\n    throw new NeetruError('invalid_response', 'Ticket response is not an object');\n  }\n  const r = raw as RawTicket;\n  if (typeof r.id !== 'string') {\n    throw new NeetruError('invalid_response', 'Ticket missing id');\n  }\n  return {\n    id: r.id,\n    subject: typeof r.subject === 'string' ? r.subject : '',\n    message: typeof r.message === 'string' ? r.message : '',\n    severity: VALID_SEVERITIES.includes(r.severity as SupportSeverity)\n      ? (r.severity as SupportSeverity)\n      : 'normal',\n    status: VALID_STATUSES.includes(r.status as SupportStatus)\n      ? (r.status as SupportStatus)\n      : 'open',\n    createdAt: typeof r.createdAt === 'string' ? r.createdAt : new Date().toISOString(),\n    updatedAt: typeof r.updatedAt === 'string' ? r.updatedAt : undefined,\n    productSlug:\n      typeof r.productId === 'string'\n        ? r.productId\n        : typeof r.productSlug === 'string'\n          ? r.productSlug\n          : undefined,\n  };\n}\n\nfunction resolveProductId(\n  config: ResolvedConfig,\n  ...candidates: Array<string | undefined>\n): string {\n  for (const c of candidates) {\n    if (typeof c === 'string' && c.length > 0) {\n      assertValidSdkId('productSlug', c); // M-03: pré-valida client-side\n      return c;\n    }\n  }\n  if (config.productId) {\n    assertValidSdkId('productId', config.productId);\n    return config.productId;\n  }\n  throw new NeetruError(\n    'validation_failed',\n    'productId required (pass to input.productSlug or set on createNeetruClient)',\n  );\n}\n\nexport function createSupportNamespace(config: ResolvedConfig): SupportNamespace {\n  return {\n    /**\n     * Cria um ticket de suporte. Requer Bearer auth. `productSlug` no input\n     * (ou `config.productId` default) vai como `productId` no body do Core.\n     *\n     * Endpoint canonical: `POST /api/sdk/v1/support/tickets`.\n     */\n    async createTicket(input: CreateTicketInput): Promise<SupportTicket> {\n      if (!input || typeof input !== 'object') {\n        throw new NeetruError('validation_failed', 'input is required');\n      }\n      if (!input.subject || typeof input.subject !== 'string') {\n        throw new NeetruError('validation_failed', 'subject is required');\n      }\n      if (input.subject.length > 200) {\n        throw new NeetruError('validation_failed', 'subject max 200 chars');\n      }\n      if (!input.message || typeof input.message !== 'string') {\n        throw new NeetruError('validation_failed', 'message is required');\n      }\n      if (input.message.length > 10_000) {\n        throw new NeetruError('validation_failed', 'message max 10000 chars');\n      }\n      if (input.severity && !VALID_SEVERITIES.includes(input.severity)) {\n        throw new NeetruError(\n          'validation_failed',\n          `severity must be one of ${VALID_SEVERITIES.join(', ')}`,\n        );\n      }\n\n      const productId = resolveProductId(config, input.productSlug);\n      // M-03: validação acontece dentro de resolveProductId; aqui só usa.\n\n      const body: Record<string, unknown> = {\n        productId,\n        subject: input.subject,\n        message: input.message,\n        severity: input.severity ?? 'normal',\n      };\n\n      // L-05 fix: propaga metadata quando consumer enviar.\n      if (input.metadata && typeof input.metadata === 'object') {\n        body.metadata = input.metadata;\n      }\n\n      const raw = await httpRequest<RawTicket | { ticket?: RawTicket }>(config, {\n        method: 'POST',\n        path: '/api/sdk/v1/support/tickets',\n        body,\n        requireAuth: true,\n        idempotencyKey: true,\n      });\n\n      // Backend pode envelopar como { ticket: {...} } ou retornar direto.\n      const candidate =\n        raw && typeof raw === 'object' && 'ticket' in raw\n          ? (raw as { ticket?: RawTicket }).ticket\n          : raw;\n      return toTicket(candidate);\n    },\n\n    /**\n     * Lista tickets do customer no produto atual. `productSlug` no contexto.\n     *\n     * Endpoint canonical: `GET /api/sdk/v1/support/tickets?productId=...`.\n     */\n    async listMyTickets(options?: { productSlug?: string }): Promise<SupportTicket[]> {\n      const productId = resolveProductId(config, options?.productSlug);\n      const raw = await httpRequest<{ tickets?: unknown[] } | unknown[]>(config, {\n        method: 'GET',\n        path: '/api/sdk/v1/support/tickets',\n        query: { productId },\n        requireAuth: true,\n      });\n      const list = Array.isArray(raw)\n        ? raw\n        : raw && typeof raw === 'object' && 'tickets' in raw\n          ? ((raw as { tickets?: unknown[] }).tickets ?? [])\n          : [];\n      return list.map(toTicket);\n    },\n  };\n}\n"]}