@namphuongtechnologi/np-hub 0.1.2 → 0.1.5

package/dist/{chunk-ZZ63ZHC7.js → chunk-M7M2Y7KR.js}

@@ -12,18 +12,20 @@ function validateWidgetConfig(config) {
   }
 }
 function validateUser(user) {
-  if (!user.name?.trim()) {
+  var _a, _b, _c;
+  if (!((_a = user.name) == null ? void 0 : _a.trim())) {
     throw new Error("user.name is required.");
   }
-  if (!user.email?.trim()) {
+  if (!((_b = user.email) == null ? void 0 : _b.trim())) {
     throw new Error("user.email is required.");
   }
-  if (!user.phoneNumber?.trim()) {
+  if (!((_c = user.phoneNumber) == null ? void 0 : _c.trim())) {
     throw new Error("user.phoneNumber is required.");
   }
 }
 function validateSubmission(input) {
-  if (!input.content?.trim()) {
+  var _a;
+  if (!((_a = input.content) == null ? void 0 : _a.trim())) {
     throw new Error("Content is required.");
   }
 }
@@ -130,28 +132,33 @@ var SupportWidgetElement = class extends HTMLElement {
     this.prefillFromState();
   }
   setFormPrefill(data) {
-    this.setInputValue("content", data.content ?? "");
-    this.prefilledAttachments = data.attachments ?? [];
-    this.priority = data.priority ?? 0;
-    this.coordinators = data.coordinators ?? [];
-    this.emailContacts = data.emailContacts ?? [];
+    var _a, _b, _c, _d, _e;
+    this.setInputValue("content", (_a = data.content) != null ? _a : "");
+    this.prefilledAttachments = (_b = data.attachments) != null ? _b : [];
+    this.priority = (_c = data.priority) != null ? _c : 0;
+    this.coordinators = (_d = data.coordinators) != null ? _d : [];
+    this.emailContacts = (_e = data.emailContacts) != null ? _e : [];
     this.renderFileList();
   }
   open() {
-    this.shadowRoot?.getElementById("modal")?.classList.add("show");
+    var _a, _b;
+    (_b = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("modal")) == null ? void 0 : _b.classList.add("show");
     this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.OPEN, { bubbles: true }));
   }
   close() {
-    this.shadowRoot?.getElementById("modal")?.classList.remove("show");
+    var _a, _b;
+    (_b = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("modal")) == null ? void 0 : _b.classList.remove("show");
     this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.CLOSE, { bubbles: true }));
   }
   syncConfigFromAttributes() {
+    var _a;
     this.config = {
-      projectId: this.getAttribute("project-id") ?? "",
+      projectId: (_a = this.getAttribute("project-id")) != null ? _a : "",
       isDev: this.hasAttribute("is-dev")
     };
   }
   bindActions() {
+    var _a, _b, _c;
     const root = this.shadowRoot;
     if (!root) return;
     const launcher = root.getElementById("open-btn");
@@ -165,9 +172,9 @@ var SupportWidgetElement = class extends HTMLElement {
       });
       this.setupDrag(launcher);
     }
-    root.getElementById("close-btn")?.addEventListener("click", () => this.close());
-    root.getElementById("cancel-btn")?.addEventListener("click", () => this.close());
-    root.getElementById("submit-btn")?.addEventListener("click", () => void this.submit());
+    (_a = root.getElementById("close-btn")) == null ? void 0 : _a.addEventListener("click", () => this.close());
+    (_b = root.getElementById("cancel-btn")) == null ? void 0 : _b.addEventListener("click", () => this.close());
+    (_c = root.getElementById("submit-btn")) == null ? void 0 : _c.addEventListener("click", () => void this.submit());
     this.setupClearableInputs();
     const uploadTrigger = root.getElementById("upload-trigger");
     const fileInput = root.getElementById(
@@ -194,9 +201,10 @@ var SupportWidgetElement = class extends HTMLElement {
         uploadTrigger.classList.remove("dragover");
       });
       uploadTrigger.addEventListener("drop", (e) => {
+        var _a2;
         e.preventDefault();
         uploadTrigger.classList.remove("dragover");
-        if (e.dataTransfer?.files && e.dataTransfer.files.length > 0) {
+        if (((_a2 = e.dataTransfer) == null ? void 0 : _a2.files) && e.dataTransfer.files.length > 0) {
           this.addSelectedFiles(Array.from(e.dataTransfer.files));
         }
       });
@@ -211,11 +219,12 @@ var SupportWidgetElement = class extends HTMLElement {
     this.setupPreviewControls();
   }
   setupPreviewControls() {
+    var _a;
     const root = this.shadowRoot;
     if (!root) return;
     const overlay = root.getElementById("preview-overlay");
-    root.getElementById("preview-close")?.addEventListener("click", () => this.closePreview());
-    overlay?.addEventListener("click", (event) => {
+    (_a = root.getElementById("preview-close")) == null ? void 0 : _a.addEventListener("click", () => this.closePreview());
+    overlay == null ? void 0 : overlay.addEventListener("click", (event) => {
       if (event.target === overlay) this.closePreview();
     });
     root.addEventListener("keydown", (event) => {
@@ -223,7 +232,8 @@ var SupportWidgetElement = class extends HTMLElement {
     });
   }
   setupClipboardPaste() {
-    const dialog = this.shadowRoot?.querySelector(".dialog");
+    var _a;
+    const dialog = (_a = this.shadowRoot) == null ? void 0 : _a.querySelector(".dialog");
     if (!dialog) return;
     dialog.addEventListener("paste", (event) => {
       const clipboard = event.clipboardData;
@@ -240,7 +250,8 @@ var SupportWidgetElement = class extends HTMLElement {
     this.renderFileList();
   }
   renderFileList() {
-    const fileListEl = this.shadowRoot?.getElementById("file-list");
+    var _a;
+    const fileListEl = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("file-list");
     if (!fileListEl) return;
     fileListEl.innerHTML = "";
     this.previewUrls.forEach((url) => URL.revokeObjectURL(url));
@@ -361,8 +372,9 @@ var SupportWidgetElement = class extends HTMLElement {
       </svg>`;
   }
   openPreview(opts) {
-    const overlay = this.shadowRoot?.getElementById("preview-overlay");
-    const body = this.shadowRoot?.getElementById("preview-body");
+    var _a, _b;
+    const overlay = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("preview-overlay");
+    const body = (_b = this.shadowRoot) == null ? void 0 : _b.getElementById("preview-body");
     if (!overlay || !body) return;
     body.innerHTML = "";
     if (opts.isImage && opts.previewUrl) {
@@ -388,22 +400,25 @@ var SupportWidgetElement = class extends HTMLElement {
     overlay.classList.add("show");
   }
   closePreview() {
-    const overlay = this.shadowRoot?.getElementById("preview-overlay");
+    var _a, _b;
+    const overlay = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("preview-overlay");
     if (!overlay) return;
     overlay.classList.remove("show");
-    const body = this.shadowRoot?.getElementById("preview-body");
+    const body = (_b = this.shadowRoot) == null ? void 0 : _b.getElementById("preview-body");
     if (body) body.innerHTML = "";
   }
   isImageName(name) {
     return /\.(png|jpe?g|gif|webp|bmp|svg|avif)$/i.test(name);
   }
   prefillFromState() {
-    this.setInputValue("requester", this.user?.name ?? "");
-    this.setInputValue("email", this.user?.email ?? "");
-    this.setInputValue("phone-number", this.user?.phoneNumber ?? "");
+    var _a, _b, _c, _d, _e, _f;
+    this.setInputValue("requester", (_b = (_a = this.user) == null ? void 0 : _a.name) != null ? _b : "");
+    this.setInputValue("email", (_d = (_c = this.user) == null ? void 0 : _c.email) != null ? _d : "");
+    this.setInputValue("phone-number", (_f = (_e = this.user) == null ? void 0 : _e.phoneNumber) != null ? _f : "");
   }
   applyLauncherStyle() {
-    const launcher = this.shadowRoot?.getElementById("open-btn");
+    var _a;
+    const launcher = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById("open-btn");
     if (!launcher) return;
     const launcherStyles = [`--np-hub-icon: url("${np_support_logo_default}")`];
     const width = this.normalizeSize(this.getAttribute("width"));
@@ -413,7 +428,7 @@ var SupportWidgetElement = class extends HTMLElement {
     launcher.setAttribute("style", `${launcherStyles.join("; ")};`);
   }
   normalizeSize(value) {
-    const trimmed = value?.trim();
+    const trimmed = value == null ? void 0 : value.trim();
     if (!trimmed) return null;
     return /^\d+(\.\d+)?$/.test(trimmed) ? `${trimmed}px` : trimmed;
   }
@@ -438,19 +453,21 @@ var SupportWidgetElement = class extends HTMLElement {
   }
   updateClearButton(input) {
     const wrap = input.parentElement;
-    if (wrap?.classList.contains("input-wrap")) {
+    if (wrap == null ? void 0 : wrap.classList.contains("input-wrap")) {
       wrap.classList.toggle("has-value", input.value.length > 0);
     }
   }
   setInputValue(id, value) {
-    const el = this.shadowRoot?.getElementById(id);
+    var _a;
+    const el = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById(id);
     if (!el) return;
     el.value = value;
     this.updateClearButton(el);
   }
   getInputValue(id) {
-    const el = this.shadowRoot?.getElementById(id);
-    return el?.value?.trim() ?? "";
+    var _a, _b, _c;
+    const el = (_a = this.shadowRoot) == null ? void 0 : _a.getElementById(id);
+    return (_c = (_b = el == null ? void 0 : el.value) == null ? void 0 : _b.trim()) != null ? _c : "";
   }
   async submit() {
     try {
@@ -524,7 +541,7 @@ var SupportWidgetElement = class extends HTMLElement {
       const initialTop = rect.top;
       try {
         launcher.setPointerCapture(e.pointerId);
-      } catch {
+      } catch (e2) {
       }
       const onPointerMove = (moveEvent) => {
         const dx = moveEvent.clientX - startX;
@@ -542,7 +559,7 @@ var SupportWidgetElement = class extends HTMLElement {
       const onPointerUp = (upEvent) => {
         try {
           launcher.releasePointerCapture(upEvent.pointerId);
-        } catch {
+        } catch (e2) {
         }
         launcher.removeEventListener("pointermove", onPointerMove);
         launcher.removeEventListener("pointerup", onPointerUp);
@@ -588,7 +605,7 @@ var SupportWidgetElement = class extends HTMLElement {
           const topVal = parseFloat(top);
           this.adjustPosition(leftVal, topVal);
         }
-      } catch {
+      } catch (e) {
       }
     }
   }
@@ -609,4 +626,4 @@ export {
   SupportWidgetElement,
   registerSupportWidget
 };
-//# sourceMappingURL=chunk-ZZ63ZHC7.js.map
+//# sourceMappingURL=chunk-M7M2Y7KR.js.map

package/dist/{chunk-ZZ63ZHC7.js.map → chunk-M7M2Y7KR.js.map}

@@ -1 +1 @@
-{"version":3,"sources":["../src/core/config/endpoints.ts","../src/core/validation/request-validator.ts","../src/services/api/http-client.ts","../src/services/api/support-api.ts","../src/component/events/widget-events.ts","../src/component/support-widget.styles.css","../src/component/support-widget.template.html","../src/component/support-widget.element.ts","../src/register.ts"],"sourcesContent":["export const PROD_API_URL = \"https://namphuong-api.azurewebsites.net\";\nexport const DEV_API_URL = \"https://namphuong-api-dev.azurewebsites.net\";\n\nexport function resolveBaseUrl(input: { isDev?: boolean }): string {\n  return input.isDev ? DEV_API_URL : PROD_API_URL;\n}\n","import type {\n  SupportSubmissionInput,\n  SupportUser,\n  SupportWidgetConfig,\n} from \"../../types/public\";\n\nexport function validateWidgetConfig(config: SupportWidgetConfig): void {\n  if (!config.projectId || config.projectId.trim().length === 0) {\n    throw new Error(\"projectId is required.\");\n  }\n}\n\nexport function validateUser(user: SupportUser): void {\n  if (!user.name?.trim()) {\n    throw new Error(\"user.name is required.\");\n  }\n  if (!user.email?.trim()) {\n    throw new Error(\"user.email is required.\");\n  }\n  if (!user.phoneNumber?.trim()) {\n    throw new Error(\"user.phoneNumber is required.\");\n  }\n}\n\nexport function validateSubmission(input: SupportSubmissionInput): void {\n  if (!input.content?.trim()) {\n    throw new Error(\"Content is required.\");\n  }\n}\n","export async function postFormData<TResponse>(\n  url: string,\n  body: FormData,\n): Promise<TResponse> {\n  const response = await fetch(url, {\n    method: \"POST\",\n    body,\n  });\n\n  if (!response.ok) {\n    const message = await response.text();\n    throw new Error(`Request failed (${response.status}): ${message}`);\n  }\n\n  return (await response.json()) as TResponse;\n}\n","import { postFormData } from \"./http-client\";\n\ninterface CreateRequestResponse {\n  statusCode?: number;\n  message?: string;\n  data?: {\n    url?: string;\n    requestCode?: string;\n  };\n}\n\nexport async function createSupportRequest(\n  baseUrl: string,\n  formData: FormData,\n): Promise<CreateRequestResponse> {\n  const endpoint = `${baseUrl.replace(/\\/$/, \"\")}/api/supportcenter/create-request-anonymous`;\n  return postFormData<CreateRequestResponse>(endpoint, formData);\n}\n\n","export const WIDGET_EVENTS = {\n  OPEN: \"np-hub-open\",\n  CLOSE: \"np-hub-close\",\n  SUBMIT_SUCCESS: \"np-hub-submit-success\",\n  SUBMIT_ERROR: \"np-hub-submit-error\",\n} as const;\n","@import url(\"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700&display=swap\");\n\n:host {\n  --np-primary: #003c82;\n  --np-primary-dark: #002a5c;\n  --np-primary-soft: rgba(0, 60, 130, 0.08);\n  --np-border: #e2e8f0;\n  --np-text: #0f172a;\n  --np-text-muted: #64748b;\n  font-family: \"Outfit\", sans-serif;\n  display: block;\n  position: fixed;\n  right: 20px;\n  bottom: 20px;\n  z-index: 10000;\n}\n\n.launcher {\n  width: var(--np-hub-width, 72px);\n  height: var(--np-hub-height, 72px);\n  border: none;\n  border-radius: 50%;\n  cursor: grab;\n  box-shadow: 0 8px 28px rgba(0, 60, 130, 0.2);\n  background-color: #ffffff;\n  background-image: var(--np-hub-icon);\n  background-position: center;\n  background-repeat: no-repeat;\n  background-size: 75%;\n  transition:\n    transform 0.2s ease,\n    box-shadow 0.2s ease;\n}\n\n.launcher:hover {\n  transform: scale(1.05);\n  box-shadow: 0 12px 32px rgba(0, 60, 130, 0.3);\n}\n\n.launcher:active {\n  cursor: grabbing;\n}\n\n.modal {\n  position: fixed;\n  inset: 0;\n  background: rgba(15, 23, 42, 0.55);\n  backdrop-filter: blur(6px);\n  display: none;\n  align-items: center;\n  justify-content: center;\n  padding: 16px;\n  opacity: 0;\n  transition: opacity 0.25s ease-out;\n}\n\n.modal.show {\n  display: flex;\n  opacity: 1;\n}\n\n.dialog {\n  width: min(540px, 100%);\n  max-height: calc(100vh - 32px);\n  overflow-y: auto;\n  background: #ffffff;\n  border-radius: 20px;\n  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.22);\n  padding: 28px 32px 32px;\n  box-sizing: border-box;\n  position: relative;\n  transform: translateY(24px) scale(0.98);\n  transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1);\n}\n\n.modal.show .dialog {\n  transform: translateY(0) scale(1);\n}\n\n.dialog::-webkit-scrollbar {\n  width: 8px;\n}\n\n.dialog::-webkit-scrollbar-thumb {\n  background: #cbd5e1;\n  border-radius: 8px;\n}\n\n.header {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding-bottom: 18px;\n  margin-bottom: 22px;\n  border-bottom: 1px solid var(--np-border);\n  position: relative;\n}\n\n.title {\n  margin: 0;\n  font-size: 22px;\n  font-weight: 700;\n  color: var(--np-primary);\n  text-align: center;\n  letter-spacing: -0.01em;\n}\n\n.close-btn {\n  border: none;\n  background: #f1f5f9;\n  color: #64748b;\n  font-size: 20px;\n  line-height: 1;\n  cursor: pointer;\n  position: absolute;\n  right: 0;\n  top: 0;\n  bottom: 18px;\n  margin: auto 0;\n  width: 32px;\n  height: 32px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition:\n    background 0.15s ease,\n    color 0.15s ease,\n    transform 0.15s ease;\n}\n\n.close-btn:hover {\n  background: #e2e8f0;\n  color: #0f172a;\n  transform: rotate(90deg);\n}\n\n.form-grid {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 18px;\n}\n\n.field {\n  display: flex;\n  flex-direction: column;\n  gap: 7px;\n}\n\n.field.full {\n  grid-column: 1 / -1;\n}\n\nlabel {\n  font-size: 13.5px;\n  font-weight: 600;\n  color: #334155;\n}\n\n.required {\n  color: #ef4444;\n  margin-right: 3px;\n}\n\ninput,\ntextarea {\n  width: 100%;\n  box-sizing: border-box;\n  border: 1px solid #d5dde7;\n  border-radius: 10px;\n  font-size: 14px;\n  padding: 12px 14px;\n  color: var(--np-text);\n  outline: none;\n  font-family: inherit;\n  background: #fbfcfe;\n  transition:\n    border-color 0.15s ease,\n    box-shadow 0.15s ease,\n    background 0.15s ease;\n}\n\ntextarea {\n  min-height: 120px;\n  resize: vertical;\n  line-height: 1.5;\n}\n\ninput::placeholder,\ntextarea::placeholder {\n  color: #94a3b8;\n}\n\ninput:hover,\ntextarea:hover {\n  border-color: #b6c2d1;\n}\n\ninput:focus,\ntextarea:focus {\n  border-color: var(--np-primary);\n  background: #ffffff;\n  box-shadow: 0 0 0 4px var(--np-primary-soft);\n}\n\n.input-wrap {\n  position: relative;\n}\n\n.input-wrap input,\n.input-wrap textarea {\n  padding-right: 40px;\n}\n\n.btn-clear {\n  position: absolute;\n  right: 10px;\n  top: 50%;\n  transform: translateY(-50%);\n  width: 24px;\n  height: 24px;\n  border: none;\n  border-radius: 50%;\n  background: #e2e8f0;\n  color: #64748b;\n  font-size: 16px;\n  line-height: 1;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0;\n  opacity: 0;\n  pointer-events: none;\n  transition:\n    opacity 0.15s ease,\n    background 0.15s ease,\n    color 0.15s ease;\n}\n\n.input-wrap.has-value:hover .btn-clear,\n.input-wrap.has-value:focus-within .btn-clear {\n  opacity: 1;\n  pointer-events: auto;\n}\n\n.btn-clear:hover {\n  background: #cbd5e1;\n  color: #0f172a;\n}\n\n.input-wrap--textarea .btn-clear {\n  top: 12px;\n  transform: none;\n}\n\n/* File upload styling */\n.upload-zone {\n  display: flex;\n  align-items: center;\n  gap: 16px;\n  background: #f8fafc;\n  border: 1.5px dashed #cbd5e1;\n  padding: 16px 20px;\n  border-radius: 12px;\n  cursor: pointer;\n  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);\n  user-select: none;\n  outline: none;\n}\n\n.upload-zone:hover {\n  background: var(--np-primary-soft);\n  border-color: var(--np-primary);\n}\n\n.upload-zone:focus-visible {\n  border-color: var(--np-primary);\n  box-shadow: 0 0 0 4px var(--np-primary-soft);\n}\n\n.upload-zone.dragover {\n  background: rgba(0, 60, 130, 0.08);\n  border-color: var(--np-primary);\n  transform: scale(1.005);\n}\n\n.upload-icon-wrapper {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  width: 40px;\n  height: 40px;\n  border-radius: 10px;\n  background: #ffffff;\n  border: 1px solid #e2e8f0;\n  color: #64748b;\n  box-shadow: 0 2px 4px rgba(15, 23, 42, 0.04);\n  transition: all 0.2s ease;\n  flex-shrink: 0;\n}\n\n.upload-zone:hover .upload-icon-wrapper,\n.upload-zone.dragover .upload-icon-wrapper {\n  color: var(--np-primary);\n  border-color: rgba(0, 60, 130, 0.15);\n  box-shadow: 0 4px 8px rgba(0, 60, 130, 0.08);\n}\n\n.upload-text-container {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  flex: 1;\n}\n\n.upload-main-text {\n  font-size: 13px;\n  font-weight: 600;\n  color: #334155;\n  transition: color 0.2s ease;\n}\n\n.upload-zone:hover .upload-main-text {\n  color: var(--np-primary);\n}\n\n.upload-sub-text {\n  font-size: 11px;\n  color: #64748b;\n  line-height: 1.4;\n}\n\n.file-list {\n  margin-top: 14px;\n  display: grid;\n  grid-template-columns: repeat(auto-fill, minmax(100px, 1fr));\n  gap: 12px;\n}\n\n.file-item {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  background: #ffffff;\n  border: 1px solid #e2e8f0;\n  border-radius: 12px;\n  font-size: 11px;\n  color: #475569;\n  box-shadow: 0 2px 5px rgba(15, 23, 42, 0.03);\n  animation: file-in 0.2s cubic-bezier(0.16, 1, 0.3, 1);\n  transition: all 0.2s ease;\n  overflow: hidden;\n}\n\n.file-item:hover {\n  border-color: #cbd5e1;\n  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.08);\n  transform: translateY(-2px);\n}\n\n.file-preview-trigger {\n  border: none;\n  background: none;\n  padding: 0;\n  margin: 0;\n  cursor: pointer;\n  display: flex;\n  flex-direction: column;\n  width: 100%;\n  color: inherit;\n  font: inherit;\n}\n\n.file-thumb {\n  width: 100%;\n  aspect-ratio: 1 / 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: #f8fafc;\n  border-bottom: 1px solid #f1f5f9;\n  position: relative;\n  overflow: hidden;\n  transition: background 0.2s ease;\n}\n\n.file-thumb img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n  display: block;\n  transition: transform 0.25s ease;\n}\n\n.file-item:hover .file-thumb img {\n  transform: scale(1.06);\n}\n\n.file-thumb--icon {\n  color: #64748b;\n  background: #f1f5f9;\n}\n\n.file-item:hover .file-thumb--icon {\n  background: #e2e8f0;\n  color: var(--np-primary);\n}\n\n@keyframes file-in {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n\n.file-info-container {\n  padding: 8px 6px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  width: 100%;\n  box-sizing: border-box;\n}\n\n.file-item .file-name {\n  width: 100%;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.2;\n  color: #334155;\n  font-size: 11px;\n  font-weight: 500;\n  text-align: center;\n}\n\n.file-badge {\n  position: absolute;\n  top: 6px;\n  left: 6px;\n  z-index: 2;\n  padding: 3px 6px;\n  border-radius: 6px;\n  font-size: 9px;\n  font-weight: 600;\n  line-height: 1;\n  color: #0369a1;\n  background: rgba(224, 242, 254, 0.9);\n  border: 1px solid rgba(186, 230, 253, 0.8);\n  backdrop-filter: blur(4px);\n  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.05);\n}\n\n.file-item .btn-remove {\n  position: absolute;\n  top: 6px;\n  right: 6px;\n  z-index: 2;\n  width: 20px;\n  height: 20px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: rgba(255, 255, 255, 0.9);\n  border: 1px solid #e2e8f0;\n  border-radius: 50%;\n  color: #64748b;\n  cursor: pointer;\n  padding: 0;\n  box-shadow: 0 2px 4px rgba(15, 23, 42, 0.06);\n  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);\n  backdrop-filter: blur(4px);\n}\n\n.file-item .btn-remove svg {\n  width: 8px;\n  height: 8px;\n  stroke-width: 3px;\n  transition: transform 0.2s ease;\n}\n\n.file-item .btn-remove:hover {\n  color: #ffffff;\n  background: #ef4444;\n  border-color: #ef4444;\n  transform: scale(1.1);\n  box-shadow: 0 3px 8px rgba(239, 68, 68, 0.25);\n}\n\n.file-item .btn-remove:hover svg {\n  transform: rotate(90deg);\n}\n\n/* File preview popup */\n.preview-overlay {\n  position: fixed;\n  inset: 0;\n  z-index: 20;\n  display: none;\n  align-items: center;\n  justify-content: center;\n  padding: 24px;\n  background: rgba(15, 23, 42, 0.72);\n  backdrop-filter: blur(4px);\n  opacity: 0;\n  transition: opacity 0.2s ease-out;\n}\n\n.preview-overlay.show {\n  display: flex;\n  opacity: 1;\n}\n\n.preview-box {\n  position: relative;\n  max-width: min(720px, 100%);\n  max-height: calc(100vh - 96px);\n  background: #ffffff;\n  border-radius: 16px;\n  padding: 16px;\n  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.35);\n  display: flex;\n  flex-direction: column;\n}\n\n.preview-close {\n  position: absolute;\n  top: -14px;\n  right: -14px;\n  width: 34px;\n  height: 34px;\n  border-radius: 50%;\n  border: none;\n  background: #ffffff;\n  color: #334155;\n  font-size: 22px;\n  line-height: 1;\n  cursor: pointer;\n  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.25);\n  transition:\n    color 0.15s ease,\n    transform 0.15s ease;\n}\n\n.preview-close:hover {\n  color: #ef4444;\n  transform: scale(1.05);\n}\n\n.preview-body {\n  overflow: auto;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.preview-body img {\n  max-width: 100%;\n  max-height: calc(100vh - 140px);\n  object-fit: contain;\n  border-radius: 8px;\n  display: block;\n}\n\n.preview-file {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 32px 40px;\n  text-align: center;\n  color: var(--np-text);\n}\n\n.preview-file svg {\n  color: var(--np-primary);\n}\n\n.preview-file .preview-file-name {\n  font-size: 14px;\n  font-weight: 600;\n  word-break: break-all;\n}\n\n.preview-file a {\n  color: var(--np-primary);\n  font-size: 13px;\n  font-weight: 600;\n  text-decoration: none;\n}\n\n.preview-file a:hover {\n  text-decoration: underline;\n}\n\n.actions {\n  margin-top: 28px;\n  display: flex;\n  justify-content: flex-end;\n  gap: 12px;\n}\n\n.btn {\n  border-radius: 10px;\n  padding: 12px 26px;\n  font-size: 15px;\n  font-weight: 600;\n  font-family: inherit;\n  cursor: pointer;\n  transition: all 0.18s ease;\n  min-width: 120px;\n}\n\n.btn:active {\n  transform: translateY(1px);\n}\n\n.btn-secondary {\n  background: #ffffff;\n  border: 1px solid #d5dde7;\n  color: #334155;\n}\n\n.btn-secondary:hover {\n  background: #f1f5f9;\n  border-color: #b6c2d1;\n}\n\n.btn-primary {\n  background: linear-gradient(\n    135deg,\n    var(--np-primary),\n    var(--np-primary-dark)\n  );\n  border: 1px solid var(--np-primary-dark);\n  color: #ffffff;\n  box-shadow: 0 6px 16px rgba(0, 60, 130, 0.28);\n}\n\n.btn-primary:hover {\n  box-shadow: 0 8px 22px rgba(0, 60, 130, 0.38);\n  filter: brightness(1.06);\n}\n\n@media (max-width: 480px) {\n  .dialog {\n    padding: 24px 20px 24px;\n    border-radius: 16px;\n  }\n\n  .form-grid {\n    grid-template-columns: 1fr;\n  }\n\n  .actions {\n    justify-content: stretch;\n  }\n\n  .actions .btn {\n    flex: 1;\n  }\n}\n","<button\n  id=\"open-btn\"\n  class=\"launcher\"\n  type=\"button\"\n  aria-label=\"Open support form\"\n></button>\n\n<div id=\"modal\" class=\"modal\">\n  <div\n    class=\"dialog\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-label=\"Support request form\"\n  >\n    <div class=\"header\">\n      <h3 class=\"title\">Tạo yêu cầu</h3>\n      <button id=\"close-btn\" class=\"close-btn\" type=\"button\" aria-label=\"Close\">\n        ×\n      </button>\n    </div>\n\n    <div class=\"form-grid\">\n      <div class=\"field\">\n        <label for=\"requester\"><span class=\"required\">*</span> Họ và tên</label>\n        <div class=\"input-wrap\">\n          <input id=\"requester\" type=\"text\" placeholder=\"Họ và tên\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field\">\n        <label for=\"phone-number\"\n          ><span class=\"required\">*</span> Số điện thoại</label\n        >\n        <div class=\"input-wrap\">\n          <input id=\"phone-number\" type=\"text\" placeholder=\"Số điện thoại\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label for=\"email\"><span class=\"required\">*</span> Email</label>\n        <div class=\"input-wrap\">\n          <input id=\"email\" type=\"email\" placeholder=\"Email\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label for=\"content\"><span class=\"required\">*</span> Nội dung</label>\n        <div class=\"input-wrap input-wrap--textarea\">\n          <textarea\n            id=\"content\"\n            placeholder=\"Anh/Chị vui lòng nhập thông tin cần hỗ trợ\"\n          ></textarea>\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label>File đính kèm</label>\n        <div id=\"upload-trigger\" class=\"upload-zone\" role=\"button\" tabindex=\"0\" aria-label=\"Tải lên tệp\">\n          <input id=\"file-input\" type=\"file\" multiple style=\"display: none\" />\n          <div class=\"upload-icon-wrapper\">\n            <svg\n              class=\"upload-icon\"\n              xmlns=\"http://www.w3.org/2000/svg\"\n              width=\"20\"\n              height=\"20\"\n              viewBox=\"0 0 24 24\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"2.2\"\n              stroke-linecap=\"round\"\n              stroke-linejoin=\"round\"\n            >\n              <path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"></path>\n              <polyline points=\"17 8 12 3 7 8\"></polyline>\n              <line x1=\"12\" y1=\"3\" x2=\"12\" y2=\"15\"></line>\n            </svg>\n          </div>\n          <div class=\"upload-text-container\">\n            <span class=\"upload-main-text\">Chọn tệp tải lên hoặc kéo thả vào đây</span>\n            <span class=\"upload-sub-text\">Hỗ trợ dán ảnh hoặc tệp (Ctrl+V / Cmd+V) để đính kèm nhanh</span>\n          </div>\n        </div>\n        <div id=\"file-list\" class=\"file-list\"></div>\n      </div>\n    </div>\n\n    <div id=\"preview-overlay\" class=\"preview-overlay\">\n      <div\n        class=\"preview-box\"\n        role=\"dialog\"\n        aria-modal=\"true\"\n        aria-label=\"Xem trước tệp\"\n      >\n        <button\n          id=\"preview-close\"\n          class=\"preview-close\"\n          type=\"button\"\n          aria-label=\"Đóng\"\n        >\n          ×\n        </button>\n        <div id=\"preview-body\" class=\"preview-body\"></div>\n      </div>\n    </div>\n\n    <div class=\"actions\">\n      <button id=\"cancel-btn\" class=\"btn btn-secondary\" type=\"button\">\n        Hủy\n      </button>\n      <button id=\"submit-btn\" class=\"btn btn-primary\" type=\"button\">\n        Tạo yêu cầu\n      </button>\n    </div>\n  </div>\n</div>\n","import { resolveBaseUrl } from \"../core/config/endpoints\";\nimport {\n  validateSubmission,\n  validateUser,\n  validateWidgetConfig,\n} from \"../core/validation/request-validator\";\nimport { createSupportRequest } from \"../services/api/support-api\";\nimport type {\n  SupportSubmissionInput,\n  SupportUser,\n  SupportWidgetConfig,\n} from \"../types/public\";\nimport { WIDGET_EVENTS } from \"./events/widget-events\";\nimport npSupportLogo from \"./assets/np-support-logo.png\";\nimport styles from \"./support-widget.styles.css\";\nimport markup from \"./support-widget.template.html\";\n\nlet sharedTemplate: HTMLTemplateElement | null = null;\n\nfunction getTemplate(): HTMLTemplateElement {\n  if (!sharedTemplate) {\n    sharedTemplate = document.createElement(\"template\");\n    sharedTemplate.innerHTML = `<style>${styles}</style>${markup}`;\n  }\n  return sharedTemplate;\n}\n\nasync function urlToFile(url: string): Promise<File | null> {\n  try {\n    const response = await fetch(url);\n    if (!response.ok) return null;\n    const blob = await response.blob();\n    const name = url.substring(url.lastIndexOf(\"/\") + 1) || \"attachment\";\n    return new File([blob], name, { type: blob.type });\n  } catch (e) {\n    console.warn(\"Failed to fetch prefilled attachment\", url, e);\n    return null;\n  }\n}\n\ninterface FormPrefillInput {\n  content?: string;\n  attachments?: string[];\n  priority?: number;\n  coordinators?: string[];\n  emailContacts?: string[];\n}\n\nexport class SupportWidgetElement extends HTMLElement {\n  static observedAttributes = [\"project-id\", \"is-dev\", \"width\", \"height\"];\n\n  private config: SupportWidgetConfig = {\n    projectId: \"\",\n  };\n\n  private user?: SupportUser;\n  private dragOccurred = false;\n\n  // Internal states for fields mapped behind the scenes\n  private selectedFiles: File[] = [];\n  private prefilledAttachments: string[] = [];\n  private previewUrls: string[] = [];\n  private priority = 0;\n  private coordinators: string[] = [];\n  private emailContacts: string[] = [];\n\n  constructor() {\n    super();\n    const root = this.attachShadow({ mode: \"open\" });\n    root.appendChild(getTemplate().content.cloneNode(true));\n    this.bindActions();\n  }\n\n  connectedCallback(): void {\n    this.syncConfigFromAttributes();\n    this.prefillFromState();\n    this.applyLauncherStyle();\n    this.restorePosition();\n    window.addEventListener(\"resize\", this.handleResize);\n  }\n\n  disconnectedCallback(): void {\n    window.removeEventListener(\"resize\", this.handleResize);\n  }\n\n  attributeChangedCallback(): void {\n    this.syncConfigFromAttributes();\n    this.prefillFromState();\n    this.applyLauncherStyle();\n  }\n\n  setUser(user: SupportUser): void {\n    this.user = user;\n    this.prefillFromState();\n  }\n\n  setFormPrefill(data: FormPrefillInput): void {\n    this.setInputValue(\"content\", data.content ?? \"\");\n    this.prefilledAttachments = data.attachments ?? [];\n    this.priority = data.priority ?? 0;\n    this.coordinators = data.coordinators ?? [];\n    this.emailContacts = data.emailContacts ?? [];\n    this.renderFileList();\n  }\n\n  open(): void {\n    this.shadowRoot?.getElementById(\"modal\")?.classList.add(\"show\");\n    this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.OPEN, { bubbles: true }));\n  }\n\n  close(): void {\n    this.shadowRoot?.getElementById(\"modal\")?.classList.remove(\"show\");\n    this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.CLOSE, { bubbles: true }));\n  }\n\n  private syncConfigFromAttributes(): void {\n    this.config = {\n      projectId: this.getAttribute(\"project-id\") ?? \"\",\n      isDev: this.hasAttribute(\"is-dev\"),\n    };\n  }\n\n  private bindActions(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    const launcher = root.getElementById(\"open-btn\");\n    if (launcher) {\n      launcher.addEventListener(\"click\", () => {\n        if (this.dragOccurred) {\n          this.dragOccurred = false;\n          return;\n        }\n        this.open();\n      });\n      this.setupDrag(launcher);\n    }\n\n    root\n      .getElementById(\"close-btn\")\n      ?.addEventListener(\"click\", () => this.close());\n    root\n      .getElementById(\"cancel-btn\")\n      ?.addEventListener(\"click\", () => this.close());\n    root\n      .getElementById(\"submit-btn\")\n      ?.addEventListener(\"click\", () => void this.submit());\n\n    this.setupClearableInputs();\n\n    // File selection UI handlers\n    const uploadTrigger = root.getElementById(\"upload-trigger\");\n    const fileInput = root.getElementById(\n      \"file-input\",\n    ) as HTMLInputElement | null;\n\n    if (uploadTrigger && fileInput) {\n      uploadTrigger.addEventListener(\"click\", () => {\n        fileInput.click();\n      });\n\n      uploadTrigger.addEventListener(\"keydown\", (e: KeyboardEvent) => {\n        if (e.key === \"Enter\" || e.key === \" \") {\n          e.preventDefault();\n          fileInput.click();\n        }\n      });\n\n      uploadTrigger.addEventListener(\"dragover\", (e: DragEvent) => {\n        e.preventDefault();\n        if (e.dataTransfer) {\n          e.dataTransfer.dropEffect = \"copy\";\n        }\n        uploadTrigger.classList.add(\"dragover\");\n      });\n\n      uploadTrigger.addEventListener(\"dragleave\", () => {\n        uploadTrigger.classList.remove(\"dragover\");\n      });\n\n      uploadTrigger.addEventListener(\"drop\", (e: DragEvent) => {\n        e.preventDefault();\n        uploadTrigger.classList.remove(\"dragover\");\n        if (e.dataTransfer?.files && e.dataTransfer.files.length > 0) {\n          this.addSelectedFiles(Array.from(e.dataTransfer.files));\n        }\n      });\n\n      fileInput.addEventListener(\"change\", () => {\n        if (fileInput.files) {\n          this.addSelectedFiles(Array.from(fileInput.files));\n          // Reset file input value to allow selecting the same file again\n          fileInput.value = \"\";\n        }\n      });\n    }\n\n    this.setupClipboardPaste();\n    this.setupPreviewControls();\n  }\n\n  private setupPreviewControls(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    const overlay = root.getElementById(\"preview-overlay\");\n    root\n      .getElementById(\"preview-close\")\n      ?.addEventListener(\"click\", () => this.closePreview());\n\n    overlay?.addEventListener(\"click\", (event) => {\n      if (event.target === overlay) this.closePreview();\n    });\n\n    root.addEventListener(\"keydown\", (event) => {\n      if ((event as KeyboardEvent).key === \"Escape\") this.closePreview();\n    });\n  }\n\n  private setupClipboardPaste(): void {\n    const dialog = this.shadowRoot?.querySelector(\".dialog\");\n    if (!dialog) return;\n\n    dialog.addEventListener(\"paste\", (event) => {\n      const clipboard = (event as ClipboardEvent).clipboardData;\n      if (!clipboard) return;\n\n      const files = Array.from(clipboard.items)\n        .filter((item: DataTransferItem) => item.kind === \"file\")\n        .map((item: DataTransferItem) => item.getAsFile())\n        .filter((file): file is File => file !== null);\n\n      if (files.length === 0) return;\n\n      event.preventDefault();\n      this.addSelectedFiles(files);\n    });\n  }\n\n  private addSelectedFiles(files: File[]): void {\n    if (files.length === 0) return;\n    this.selectedFiles.push(...files);\n    this.renderFileList();\n  }\n\n  private renderFileList(): void {\n    const fileListEl = this.shadowRoot?.getElementById(\"file-list\");\n    if (!fileListEl) return;\n    fileListEl.innerHTML = \"\";\n\n    // Release object URLs created in the previous render to avoid leaks\n    this.previewUrls.forEach((url) => URL.revokeObjectURL(url));\n    this.previewUrls = [];\n\n    // Prefilled URLs\n    this.prefilledAttachments.forEach((url, index) => {\n      const name = url.substring(url.lastIndexOf(\"/\") + 1) || url;\n      const isImage = this.isImageName(name);\n      const previewUrl = isImage ? url : null;\n      fileListEl.appendChild(\n        this.buildFileItem({\n          name,\n          title: url,\n          previewUrl,\n          type: \"prefilled\",\n          index,\n          isImage,\n          openUrl: url,\n          badge: \"Đã gán\",\n        }),\n      );\n    });\n\n    // Selected local files\n    this.selectedFiles.forEach((file, index) => {\n      let previewUrl: string | null = null;\n      const isImage = file.type.startsWith(\"image/\");\n      if (isImage) {\n        previewUrl = URL.createObjectURL(file);\n        this.previewUrls.push(previewUrl);\n      }\n      fileListEl.appendChild(\n        this.buildFileItem({\n          name: file.name,\n          title: file.name,\n          previewUrl,\n          type: \"selected\",\n          index,\n          isImage,\n          openUrl: null,\n          badge: null,\n        }),\n      );\n    });\n\n    // Hook remove event\n    fileListEl.querySelectorAll(\".btn-remove\").forEach((btn) => {\n      btn.addEventListener(\"click\", (e) => {\n        const target = e.currentTarget as HTMLElement;\n        const type = target.getAttribute(\"data-type\");\n        const index = parseInt(target.getAttribute(\"data-index\") || \"0\", 10);\n        if (type === \"prefilled\") {\n          this.prefilledAttachments.splice(index, 1);\n        } else {\n          this.selectedFiles.splice(index, 1);\n        }\n        this.renderFileList();\n      });\n    });\n  }\n\n  private buildFileItem(opts: {\n    name: string;\n    title: string;\n    previewUrl: string | null;\n    type: \"prefilled\" | \"selected\";\n    index: number;\n    isImage: boolean;\n    openUrl: string | null;\n    badge: string | null;\n  }): HTMLDivElement {\n    const item = document.createElement(\"div\");\n    item.className = \"file-item\";\n\n    const trigger = document.createElement(\"button\");\n    trigger.type = \"button\";\n    trigger.className = \"file-preview-trigger\";\n    trigger.title = \"Nhấn để xem trước\";\n    trigger.addEventListener(\"click\", () => {\n      this.openPreview({\n        name: opts.title,\n        previewUrl: opts.previewUrl,\n        isImage: opts.isImage,\n        openUrl: opts.openUrl,\n      });\n    });\n\n    const thumb = document.createElement(\"div\");\n    thumb.className = \"file-thumb\";\n    if (opts.previewUrl) {\n      const img = document.createElement(\"img\");\n      img.src = opts.previewUrl;\n      img.alt = opts.name;\n      // Fall back to a file icon if the image fails to load\n      img.addEventListener(\"error\", () => this.fillWithFileIcon(thumb));\n      thumb.appendChild(img);\n    } else {\n      this.fillWithFileIcon(thumb);\n    }\n\n    const infoContainer = document.createElement(\"div\");\n    infoContainer.className = \"file-info-container\";\n\n    const name = document.createElement(\"span\");\n    name.className = \"file-name\";\n    name.title = opts.title;\n    name.textContent = opts.name;\n\n    infoContainer.appendChild(name);\n    trigger.append(thumb, infoContainer);\n\n    const removeBtn = document.createElement(\"button\");\n    removeBtn.type = \"button\";\n    removeBtn.className = \"btn-remove\";\n    removeBtn.setAttribute(\"aria-label\", \"Xóa tệp\");\n    removeBtn.setAttribute(\"data-type\", opts.type);\n    removeBtn.setAttribute(\"data-index\", String(opts.index));\n    removeBtn.innerHTML = `\n      <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n        <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"></line>\n        <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"></line>\n      </svg>\n    `;\n\n    item.append(trigger, removeBtn);\n\n    if (opts.badge) {\n      const badge = document.createElement(\"span\");\n      badge.className = \"file-badge\";\n      badge.textContent = opts.badge;\n      item.appendChild(badge);\n    }\n\n    return item;\n  }\n\n  private fillWithFileIcon(thumb: HTMLElement): void {\n    thumb.innerHTML = \"\";\n    thumb.classList.add(\"file-thumb--icon\");\n    thumb.innerHTML = `\n      <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n        <path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"></path>\n        <polyline points=\"14 2 14 8 20 8\"></polyline>\n      </svg>`;\n  }\n\n  private openPreview(opts: {\n    name: string;\n    previewUrl: string | null;\n    isImage: boolean;\n    openUrl: string | null;\n  }): void {\n    const overlay = this.shadowRoot?.getElementById(\"preview-overlay\");\n    const body = this.shadowRoot?.getElementById(\"preview-body\");\n    if (!overlay || !body) return;\n\n    body.innerHTML = \"\";\n\n    if (opts.isImage && opts.previewUrl) {\n      const img = document.createElement(\"img\");\n      img.src = opts.previewUrl;\n      img.alt = opts.name;\n      body.appendChild(img);\n    } else {\n      const info = document.createElement(\"div\");\n      info.className = \"preview-file\";\n      const openLink = opts.openUrl\n        ? `<a href=\"${opts.openUrl}\" target=\"_blank\" rel=\"noopener noreferrer\">Mở trong tab mới</a>`\n        : `<span>Không có bản xem trước cho tệp này</span>`;\n      info.innerHTML = `\n        <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"56\" height=\"56\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n          <path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"></path>\n          <polyline points=\"14 2 14 8 20 8\"></polyline>\n        </svg>\n        <span class=\"preview-file-name\"></span>\n        ${openLink}`;\n      const nameEl = info.querySelector(\".preview-file-name\");\n      if (nameEl) nameEl.textContent = opts.name;\n      body.appendChild(info);\n    }\n\n    overlay.classList.add(\"show\");\n  }\n\n  private closePreview(): void {\n    const overlay = this.shadowRoot?.getElementById(\"preview-overlay\");\n    if (!overlay) return;\n    overlay.classList.remove(\"show\");\n    const body = this.shadowRoot?.getElementById(\"preview-body\");\n    if (body) body.innerHTML = \"\";\n  }\n\n  private isImageName(name: string): boolean {\n    return /\\.(png|jpe?g|gif|webp|bmp|svg|avif)$/i.test(name);\n  }\n\n  private prefillFromState(): void {\n    this.setInputValue(\"requester\", this.user?.name ?? \"\");\n    this.setInputValue(\"email\", this.user?.email ?? \"\");\n    this.setInputValue(\"phone-number\", this.user?.phoneNumber ?? \"\");\n  }\n\n  private applyLauncherStyle(): void {\n    const launcher = this.shadowRoot?.getElementById(\"open-btn\");\n    if (!launcher) return;\n\n    const launcherStyles = [`--np-hub-icon: url(\"${npSupportLogo}\")`];\n    const width = this.normalizeSize(this.getAttribute(\"width\"));\n    const height = this.normalizeSize(this.getAttribute(\"height\"));\n    if (width) launcherStyles.push(`--np-hub-width: ${width}`);\n    if (height) launcherStyles.push(`--np-hub-height: ${height}`);\n\n    launcher.setAttribute(\"style\", `${launcherStyles.join(\"; \")};`);\n  }\n\n  private normalizeSize(value: string | null): string | null {\n    const trimmed = value?.trim();\n    if (!trimmed) return null;\n    return /^\\d+(\\.\\d+)?$/.test(trimmed) ? `${trimmed}px` : trimmed;\n  }\n\n  private setupClearableInputs(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    root.querySelectorAll(\".input-wrap\").forEach((wrap) => {\n      const input = wrap.querySelector(\"input, textarea\") as\n        | HTMLInputElement\n        | HTMLTextAreaElement\n        | null;\n      const clearBtn = wrap.querySelector(\n        \".btn-clear\",\n      ) as HTMLButtonElement | null;\n      if (!input || !clearBtn) return;\n\n      const updateVisibility = () => this.updateClearButton(input);\n\n      input.addEventListener(\"input\", updateVisibility);\n      clearBtn.addEventListener(\"click\", () => {\n        input.value = \"\";\n        input.focus();\n        updateVisibility();\n      });\n\n      updateVisibility();\n    });\n  }\n\n  private updateClearButton(\n    input: HTMLInputElement | HTMLTextAreaElement,\n  ): void {\n    const wrap = input.parentElement;\n    if (wrap?.classList.contains(\"input-wrap\")) {\n      wrap.classList.toggle(\"has-value\", input.value.length > 0);\n    }\n  }\n\n  private setInputValue(id: string, value: string): void {\n    const el = this.shadowRoot?.getElementById(id) as\n      | HTMLInputElement\n      | HTMLTextAreaElement\n      | null;\n    if (!el) return;\n    el.value = value;\n    this.updateClearButton(el);\n  }\n\n  private getInputValue(id: string): string {\n    const el = this.shadowRoot?.getElementById(id) as\n      | HTMLInputElement\n      | HTMLTextAreaElement\n      | null;\n    return el?.value?.trim() ?? \"\";\n  }\n\n  private async submit(): Promise<void> {\n    try {\n      const user: SupportUser = {\n        name: this.getInputValue(\"requester\"),\n        email: this.getInputValue(\"email\"),\n        phoneNumber: this.getInputValue(\"phone-number\"),\n      };\n\n      this.user = user;\n\n      validateWidgetConfig(this.config);\n      validateUser(user);\n\n      const content = this.getInputValue(\"content\");\n      const submission: SupportSubmissionInput = {\n        content,\n        attachments: [], // dummy value for local validation of required content field\n        priority: this.priority,\n        coordinators: this.coordinators,\n        emailContacts: this.emailContacts,\n      };\n      validateSubmission(submission);\n\n      // Create FormData to send request as multipart/form-data\n      const formData = new FormData();\n      formData.append(\"Requester\", user.name);\n      formData.append(\"PhoneNumber\", user.phoneNumber);\n    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onPointerMove = (moveEvent: PointerEvent) => {\n        const dx = moveEvent.clientX - startX;\n        const dy = moveEvent.clientY - startY;\n\n        if (!this.dragOccurred && (Math.abs(dx) > 4 || Math.abs(dy) > 4)) {\n          this.dragOccurred = true;\n          launcher.style.cursor = \"grabbing\";\n        }\n\n        if (this.dragOccurred) {\n          const leftVal = initialLeft + dx;\n          const topVal = initialTop + dy;\n          this.adjustPosition(leftVal, topVal);\n        }\n      };\n\n      const onPointerUp = (upEvent: PointerEvent) => {\n        try {\n          launcher.releasePointerCapture(upEvent.pointerId);\n        } catch {\n          // ignore\n        }\n        launcher.removeEventListener(\"pointermove\", onPointerMove);\n        launcher.removeEventListener(\"pointerup\", onPointerUp);\n        launcher.removeEventListener(\"pointercancel\", onPointerUp);\n        launcher.style.cursor = \"\";\n\n        if (this.dragOccurred) {\n          localStorage.setItem(\n            \"np-hub-widget-position\",\n            JSON.stringify({\n              left: this.style.left,\n              top: this.style.top,\n            }),\n          );\n        }\n      };\n\n      launcher.addEventListener(\"pointermove\", onPointerMove);\n      launcher.addEventListener(\"pointerup\", onPointerUp);\n      launcher.addEventListener(\"pointercancel\", onPointerUp);\n    });\n  }\n\n  private adjustPosition(leftVal: number, topVal: number): void {\n    const rect = this.getBoundingClientRect();\n    const width = rect.width || 72;\n    const height = rect.height || 72;\n\n    const minLeft = 0;\n    const maxLeft = window.innerWidth - width;\n    const minTop = 0;\n    const maxTop = window.innerHeight - height;\n\n    const clampedLeft = Math.max(minLeft, Math.min(maxLeft, leftVal));\n    const clampedTop = Math.max(minTop, Math.min(maxTop, topVal));\n\n    this.style.right = \"auto\";\n    this.style.bottom = \"auto\";\n    this.style.left = `${clampedLeft}px`;\n    this.style.top = `${clampedTop}px`;\n  }\n\n  private restorePosition(): void {\n    const savedPosition = localStorage.getItem(\"np-hub-widget-position\");\n    if (savedPosition) {\n      try {\n        const { left, top } = JSON.parse(savedPosition);\n        if (left && top) {\n          const leftVal = parseFloat(left);\n          const topVal = parseFloat(top);\n          this.adjustPosition(leftVal, topVal);\n        }\n      } catch {\n        // Ignore parsing errors\n      }\n    }\n  }\n\n  private handleResize = (): void => {\n    if (this.style.left && this.style.top) {\n      const leftVal = parseFloat(this.style.left);\n      const topVal = parseFloat(this.style.top);\n      this.adjustPosition(leftVal, topVal);\n    }\n  };\n}\n","import { SupportWidgetElement } from \"./component/support-widget.element\";\n\nconst TAG_NAME = \"np-hub\";\n\nexport function registerSupportWidget(): void {\n  if (!customElements.get(TAG_NAME)) 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+{"version":3,"sources":["../src/core/config/endpoints.ts","../src/core/validation/request-validator.ts","../src/services/api/http-client.ts","../src/services/api/support-api.ts","../src/component/events/widget-events.ts","../src/component/support-widget.styles.css","../src/component/support-widget.template.html","../src/component/support-widget.element.ts","../src/register.ts"],"sourcesContent":["export const PROD_API_URL = \"https://namphuong-api.azurewebsites.net\";\nexport const DEV_API_URL = \"https://namphuong-api-dev.azurewebsites.net\";\n\nexport function resolveBaseUrl(input: { isDev?: boolean }): string {\n  return input.isDev ? DEV_API_URL : PROD_API_URL;\n}\n","import type {\n  SupportSubmissionInput,\n  SupportUser,\n  SupportWidgetConfig,\n} from \"../../types/public\";\n\nexport function validateWidgetConfig(config: SupportWidgetConfig): void {\n  if (!config.projectId || config.projectId.trim().length === 0) {\n    throw new Error(\"projectId is required.\");\n  }\n}\n\nexport function validateUser(user: SupportUser): void {\n  if (!user.name?.trim()) {\n    throw new Error(\"user.name is required.\");\n  }\n  if (!user.email?.trim()) {\n    throw new Error(\"user.email is required.\");\n  }\n  if (!user.phoneNumber?.trim()) {\n    throw new Error(\"user.phoneNumber is required.\");\n  }\n}\n\nexport function validateSubmission(input: SupportSubmissionInput): void {\n  if (!input.content?.trim()) {\n    throw new Error(\"Content is required.\");\n  }\n}\n","export async function postFormData<TResponse>(\n  url: string,\n  body: FormData,\n): Promise<TResponse> {\n  const response = await fetch(url, {\n    method: \"POST\",\n    body,\n  });\n\n  if (!response.ok) {\n    const message = await response.text();\n    throw new Error(`Request failed (${response.status}): ${message}`);\n  }\n\n  return (await response.json()) as TResponse;\n}\n","import { postFormData } from \"./http-client\";\n\ninterface CreateRequestResponse {\n  statusCode?: number;\n  message?: string;\n  data?: {\n    url?: string;\n    requestCode?: string;\n  };\n}\n\nexport async function createSupportRequest(\n  baseUrl: string,\n  formData: FormData,\n): Promise<CreateRequestResponse> {\n  const endpoint = `${baseUrl.replace(/\\/$/, \"\")}/api/supportcenter/create-request-anonymous`;\n  return postFormData<CreateRequestResponse>(endpoint, formData);\n}\n\n","export const WIDGET_EVENTS = {\n  OPEN: \"np-hub-open\",\n  CLOSE: \"np-hub-close\",\n  SUBMIT_SUCCESS: \"np-hub-submit-success\",\n  SUBMIT_ERROR: \"np-hub-submit-error\",\n} as const;\n","@import url(\"https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700&display=swap\");\n\n:host {\n  --np-primary: #003c82;\n  --np-primary-dark: #002a5c;\n  --np-primary-soft: rgba(0, 60, 130, 0.08);\n  --np-border: #e2e8f0;\n  --np-text: #0f172a;\n  --np-text-muted: #64748b;\n  font-family: \"Outfit\", sans-serif;\n  display: block;\n  position: fixed;\n  right: 20px;\n  bottom: 20px;\n  z-index: 10000;\n}\n\n.launcher {\n  width: var(--np-hub-width, 72px);\n  height: var(--np-hub-height, 72px);\n  border: none;\n  border-radius: 50%;\n  cursor: grab;\n  box-shadow: 0 8px 28px rgba(0, 60, 130, 0.2);\n  background-color: #ffffff;\n  background-image: var(--np-hub-icon);\n  background-position: center;\n  background-repeat: no-repeat;\n  background-size: 75%;\n  transition:\n    transform 0.2s ease,\n    box-shadow 0.2s ease;\n}\n\n.launcher:hover {\n  transform: scale(1.05);\n  box-shadow: 0 12px 32px rgba(0, 60, 130, 0.3);\n}\n\n.launcher:active {\n  cursor: grabbing;\n}\n\n.modal {\n  position: fixed;\n  inset: 0;\n  background: rgba(15, 23, 42, 0.55);\n  backdrop-filter: blur(6px);\n  display: none;\n  align-items: center;\n  justify-content: center;\n  padding: 16px;\n  opacity: 0;\n  transition: opacity 0.25s ease-out;\n}\n\n.modal.show {\n  display: flex;\n  opacity: 1;\n}\n\n.dialog {\n  width: min(540px, 100%);\n  max-height: calc(100vh - 32px);\n  overflow-y: auto;\n  background: #ffffff;\n  border-radius: 20px;\n  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.22);\n  padding: 28px 32px 32px;\n  box-sizing: border-box;\n  position: relative;\n  transform: translateY(24px) scale(0.98);\n  transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1);\n}\n\n.modal.show .dialog {\n  transform: translateY(0) scale(1);\n}\n\n.dialog::-webkit-scrollbar {\n  width: 8px;\n}\n\n.dialog::-webkit-scrollbar-thumb {\n  background: #cbd5e1;\n  border-radius: 8px;\n}\n\n.header {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding-bottom: 18px;\n  margin-bottom: 22px;\n  border-bottom: 1px solid var(--np-border);\n  position: relative;\n}\n\n.title {\n  margin: 0;\n  font-size: 22px;\n  font-weight: 700;\n  color: var(--np-primary);\n  text-align: center;\n  letter-spacing: -0.01em;\n}\n\n.close-btn {\n  border: none;\n  background: #f1f5f9;\n  color: #64748b;\n  font-size: 20px;\n  line-height: 1;\n  cursor: pointer;\n  position: absolute;\n  right: 0;\n  top: 0;\n  bottom: 18px;\n  margin: auto 0;\n  width: 32px;\n  height: 32px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  border-radius: 50%;\n  transition:\n    background 0.15s ease,\n    color 0.15s ease,\n    transform 0.15s ease;\n}\n\n.close-btn:hover {\n  background: #e2e8f0;\n  color: #0f172a;\n  transform: rotate(90deg);\n}\n\n.form-grid {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 18px;\n}\n\n.field {\n  display: flex;\n  flex-direction: column;\n  gap: 7px;\n}\n\n.field.full {\n  grid-column: 1 / -1;\n}\n\nlabel {\n  font-size: 13.5px;\n  font-weight: 600;\n  color: #334155;\n}\n\n.required {\n  color: #ef4444;\n  margin-right: 3px;\n}\n\ninput,\ntextarea {\n  width: 100%;\n  box-sizing: border-box;\n  border: 1px solid #d5dde7;\n  border-radius: 10px;\n  font-size: 14px;\n  padding: 12px 14px;\n  color: var(--np-text);\n  outline: none;\n  font-family: inherit;\n  background: #fbfcfe;\n  transition:\n    border-color 0.15s ease,\n    box-shadow 0.15s ease,\n    background 0.15s ease;\n}\n\ntextarea {\n  min-height: 120px;\n  resize: vertical;\n  line-height: 1.5;\n}\n\ninput::placeholder,\ntextarea::placeholder {\n  color: #94a3b8;\n}\n\ninput:hover,\ntextarea:hover {\n  border-color: #b6c2d1;\n}\n\ninput:focus,\ntextarea:focus {\n  border-color: var(--np-primary);\n  background: #ffffff;\n  box-shadow: 0 0 0 4px var(--np-primary-soft);\n}\n\n.input-wrap {\n  position: relative;\n}\n\n.input-wrap input,\n.input-wrap textarea {\n  padding-right: 40px;\n}\n\n.btn-clear {\n  position: absolute;\n  right: 10px;\n  top: 50%;\n  transform: translateY(-50%);\n  width: 24px;\n  height: 24px;\n  border: none;\n  border-radius: 50%;\n  background: #e2e8f0;\n  color: #64748b;\n  font-size: 16px;\n  line-height: 1;\n  cursor: pointer;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding: 0;\n  opacity: 0;\n  pointer-events: none;\n  transition:\n    opacity 0.15s ease,\n    background 0.15s ease,\n    color 0.15s ease;\n}\n\n.input-wrap.has-value:hover .btn-clear,\n.input-wrap.has-value:focus-within .btn-clear {\n  opacity: 1;\n  pointer-events: auto;\n}\n\n.btn-clear:hover {\n  background: #cbd5e1;\n  color: #0f172a;\n}\n\n.input-wrap--textarea .btn-clear {\n  top: 12px;\n  transform: none;\n}\n\n/* File upload styling */\n.upload-zone {\n  display: flex;\n  align-items: center;\n  gap: 16px;\n  background: #f8fafc;\n  border: 1.5px dashed #cbd5e1;\n  padding: 16px 20px;\n  border-radius: 12px;\n  cursor: pointer;\n  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);\n  user-select: none;\n  outline: none;\n}\n\n.upload-zone:hover {\n  background: var(--np-primary-soft);\n  border-color: var(--np-primary);\n}\n\n.upload-zone:focus-visible {\n  border-color: var(--np-primary);\n  box-shadow: 0 0 0 4px var(--np-primary-soft);\n}\n\n.upload-zone.dragover {\n  background: rgba(0, 60, 130, 0.08);\n  border-color: var(--np-primary);\n  transform: scale(1.005);\n}\n\n.upload-icon-wrapper {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  width: 40px;\n  height: 40px;\n  border-radius: 10px;\n  background: #ffffff;\n  border: 1px solid #e2e8f0;\n  color: #64748b;\n  box-shadow: 0 2px 4px rgba(15, 23, 42, 0.04);\n  transition: all 0.2s ease;\n  flex-shrink: 0;\n}\n\n.upload-zone:hover .upload-icon-wrapper,\n.upload-zone.dragover .upload-icon-wrapper {\n  color: var(--np-primary);\n  border-color: rgba(0, 60, 130, 0.15);\n  box-shadow: 0 4px 8px rgba(0, 60, 130, 0.08);\n}\n\n.upload-text-container {\n  display: flex;\n  flex-direction: column;\n  gap: 3px;\n  flex: 1;\n}\n\n.upload-main-text {\n  font-size: 13px;\n  font-weight: 600;\n  color: #334155;\n  transition: color 0.2s ease;\n}\n\n.upload-zone:hover .upload-main-text {\n  color: var(--np-primary);\n}\n\n.upload-sub-text {\n  font-size: 11px;\n  color: #64748b;\n  line-height: 1.4;\n}\n\n.file-list {\n  margin-top: 14px;\n  display: grid;\n  grid-template-columns: repeat(auto-fill, minmax(100px, 1fr));\n  gap: 12px;\n}\n\n.file-item {\n  position: relative;\n  display: flex;\n  flex-direction: column;\n  background: #ffffff;\n  border: 1px solid #e2e8f0;\n  border-radius: 12px;\n  font-size: 11px;\n  color: #475569;\n  box-shadow: 0 2px 5px rgba(15, 23, 42, 0.03);\n  animation: file-in 0.2s cubic-bezier(0.16, 1, 0.3, 1);\n  transition: all 0.2s ease;\n  overflow: hidden;\n}\n\n.file-item:hover {\n  border-color: #cbd5e1;\n  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.08);\n  transform: translateY(-2px);\n}\n\n.file-preview-trigger {\n  border: none;\n  background: none;\n  padding: 0;\n  margin: 0;\n  cursor: pointer;\n  display: flex;\n  flex-direction: column;\n  width: 100%;\n  color: inherit;\n  font: inherit;\n}\n\n.file-thumb {\n  width: 100%;\n  aspect-ratio: 1 / 1;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: #f8fafc;\n  border-bottom: 1px solid #f1f5f9;\n  position: relative;\n  overflow: hidden;\n  transition: background 0.2s ease;\n}\n\n.file-thumb img {\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n  display: block;\n  transition: transform 0.25s ease;\n}\n\n.file-item:hover .file-thumb img {\n  transform: scale(1.06);\n}\n\n.file-thumb--icon {\n  color: #64748b;\n  background: #f1f5f9;\n}\n\n.file-item:hover .file-thumb--icon {\n  background: #e2e8f0;\n  color: var(--np-primary);\n}\n\n@keyframes file-in {\n  from {\n    opacity: 0;\n    transform: translateY(6px);\n  }\n  to {\n    opacity: 1;\n    transform: translateY(0);\n  }\n}\n\n.file-info-container {\n  padding: 8px 6px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  width: 100%;\n  box-sizing: border-box;\n}\n\n.file-item .file-name {\n  width: 100%;\n  overflow: hidden;\n  text-overflow: ellipsis;\n  white-space: nowrap;\n  line-height: 1.2;\n  color: #334155;\n  font-size: 11px;\n  font-weight: 500;\n  text-align: center;\n}\n\n.file-badge {\n  position: absolute;\n  top: 6px;\n  left: 6px;\n  z-index: 2;\n  padding: 3px 6px;\n  border-radius: 6px;\n  font-size: 9px;\n  font-weight: 600;\n  line-height: 1;\n  color: #0369a1;\n  background: rgba(224, 242, 254, 0.9);\n  border: 1px solid rgba(186, 230, 253, 0.8);\n  backdrop-filter: blur(4px);\n  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.05);\n}\n\n.file-item .btn-remove {\n  position: absolute;\n  top: 6px;\n  right: 6px;\n  z-index: 2;\n  width: 20px;\n  height: 20px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: rgba(255, 255, 255, 0.9);\n  border: 1px solid #e2e8f0;\n  border-radius: 50%;\n  color: #64748b;\n  cursor: pointer;\n  padding: 0;\n  box-shadow: 0 2px 4px rgba(15, 23, 42, 0.06);\n  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);\n  backdrop-filter: blur(4px);\n}\n\n.file-item .btn-remove svg {\n  width: 8px;\n  height: 8px;\n  stroke-width: 3px;\n  transition: transform 0.2s ease;\n}\n\n.file-item .btn-remove:hover {\n  color: #ffffff;\n  background: #ef4444;\n  border-color: #ef4444;\n  transform: scale(1.1);\n  box-shadow: 0 3px 8px rgba(239, 68, 68, 0.25);\n}\n\n.file-item .btn-remove:hover svg {\n  transform: rotate(90deg);\n}\n\n/* File preview popup */\n.preview-overlay {\n  position: fixed;\n  inset: 0;\n  z-index: 20;\n  display: none;\n  align-items: center;\n  justify-content: center;\n  padding: 24px;\n  background: rgba(15, 23, 42, 0.72);\n  backdrop-filter: blur(4px);\n  opacity: 0;\n  transition: opacity 0.2s ease-out;\n}\n\n.preview-overlay.show {\n  display: flex;\n  opacity: 1;\n}\n\n.preview-box {\n  position: relative;\n  max-width: min(720px, 100%);\n  max-height: calc(100vh - 96px);\n  background: #ffffff;\n  border-radius: 16px;\n  padding: 16px;\n  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.35);\n  display: flex;\n  flex-direction: column;\n}\n\n.preview-close {\n  position: absolute;\n  top: -14px;\n  right: -14px;\n  width: 34px;\n  height: 34px;\n  border-radius: 50%;\n  border: none;\n  background: #ffffff;\n  color: #334155;\n  font-size: 22px;\n  line-height: 1;\n  cursor: pointer;\n  box-shadow: 0 4px 12px rgba(15, 23, 42, 0.25);\n  transition:\n    color 0.15s ease,\n    transform 0.15s ease;\n}\n\n.preview-close:hover {\n  color: #ef4444;\n  transform: scale(1.05);\n}\n\n.preview-body {\n  overflow: auto;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n\n.preview-body img {\n  max-width: 100%;\n  max-height: calc(100vh - 140px);\n  object-fit: contain;\n  border-radius: 8px;\n  display: block;\n}\n\n.preview-file {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  gap: 12px;\n  padding: 32px 40px;\n  text-align: center;\n  color: var(--np-text);\n}\n\n.preview-file svg {\n  color: var(--np-primary);\n}\n\n.preview-file .preview-file-name {\n  font-size: 14px;\n  font-weight: 600;\n  word-break: break-all;\n}\n\n.preview-file a {\n  color: var(--np-primary);\n  font-size: 13px;\n  font-weight: 600;\n  text-decoration: none;\n}\n\n.preview-file a:hover {\n  text-decoration: underline;\n}\n\n.actions {\n  margin-top: 28px;\n  display: flex;\n  justify-content: flex-end;\n  gap: 12px;\n}\n\n.btn {\n  border-radius: 10px;\n  padding: 12px 26px;\n  font-size: 15px;\n  font-weight: 600;\n  font-family: inherit;\n  cursor: pointer;\n  transition: all 0.18s ease;\n  min-width: 120px;\n}\n\n.btn:active {\n  transform: translateY(1px);\n}\n\n.btn-secondary {\n  background: #ffffff;\n  border: 1px solid #d5dde7;\n  color: #334155;\n}\n\n.btn-secondary:hover {\n  background: #f1f5f9;\n  border-color: #b6c2d1;\n}\n\n.btn-primary {\n  background: linear-gradient(\n    135deg,\n    var(--np-primary),\n    var(--np-primary-dark)\n  );\n  border: 1px solid var(--np-primary-dark);\n  color: #ffffff;\n  box-shadow: 0 6px 16px rgba(0, 60, 130, 0.28);\n}\n\n.btn-primary:hover {\n  box-shadow: 0 8px 22px rgba(0, 60, 130, 0.38);\n  filter: brightness(1.06);\n}\n\n@media (max-width: 480px) {\n  .dialog {\n    padding: 24px 20px 24px;\n    border-radius: 16px;\n  }\n\n  .form-grid {\n    grid-template-columns: 1fr;\n  }\n\n  .actions {\n    justify-content: stretch;\n  }\n\n  .actions .btn {\n    flex: 1;\n  }\n}\n","<button\n  id=\"open-btn\"\n  class=\"launcher\"\n  type=\"button\"\n  aria-label=\"Open support form\"\n></button>\n\n<div id=\"modal\" class=\"modal\">\n  <div\n    class=\"dialog\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    aria-label=\"Support request form\"\n  >\n    <div class=\"header\">\n      <h3 class=\"title\">Tạo yêu cầu</h3>\n      <button id=\"close-btn\" class=\"close-btn\" type=\"button\" aria-label=\"Close\">\n        ×\n      </button>\n    </div>\n\n    <div class=\"form-grid\">\n      <div class=\"field\">\n        <label for=\"requester\"><span class=\"required\">*</span> Họ và tên</label>\n        <div class=\"input-wrap\">\n          <input id=\"requester\" type=\"text\" placeholder=\"Họ và tên\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field\">\n        <label for=\"phone-number\"\n          ><span class=\"required\">*</span> Số điện thoại</label\n        >\n        <div class=\"input-wrap\">\n          <input id=\"phone-number\" type=\"text\" placeholder=\"Số điện thoại\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label for=\"email\"><span class=\"required\">*</span> Email</label>\n        <div class=\"input-wrap\">\n          <input id=\"email\" type=\"email\" placeholder=\"Email\" />\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label for=\"content\"><span class=\"required\">*</span> Nội dung</label>\n        <div class=\"input-wrap input-wrap--textarea\">\n          <textarea\n            id=\"content\"\n            placeholder=\"Anh/Chị vui lòng nhập thông tin cần hỗ trợ\"\n          ></textarea>\n          <button type=\"button\" class=\"btn-clear\" aria-label=\"Xóa\">×</button>\n        </div>\n      </div>\n\n      <div class=\"field full\">\n        <label>File đính kèm</label>\n        <div id=\"upload-trigger\" class=\"upload-zone\" role=\"button\" tabindex=\"0\" aria-label=\"Tải lên tệp\">\n          <input id=\"file-input\" type=\"file\" multiple style=\"display: none\" />\n          <div class=\"upload-icon-wrapper\">\n            <svg\n              class=\"upload-icon\"\n              xmlns=\"http://www.w3.org/2000/svg\"\n              width=\"20\"\n              height=\"20\"\n              viewBox=\"0 0 24 24\"\n              fill=\"none\"\n              stroke=\"currentColor\"\n              stroke-width=\"2.2\"\n              stroke-linecap=\"round\"\n              stroke-linejoin=\"round\"\n            >\n              <path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"></path>\n              <polyline points=\"17 8 12 3 7 8\"></polyline>\n              <line x1=\"12\" y1=\"3\" x2=\"12\" y2=\"15\"></line>\n            </svg>\n          </div>\n          <div class=\"upload-text-container\">\n            <span class=\"upload-main-text\">Chọn tệp tải lên hoặc kéo thả vào đây</span>\n            <span class=\"upload-sub-text\">Hỗ trợ dán ảnh hoặc tệp (Ctrl+V / Cmd+V) để đính kèm nhanh</span>\n          </div>\n        </div>\n        <div id=\"file-list\" class=\"file-list\"></div>\n      </div>\n    </div>\n\n    <div id=\"preview-overlay\" class=\"preview-overlay\">\n      <div\n        class=\"preview-box\"\n        role=\"dialog\"\n        aria-modal=\"true\"\n        aria-label=\"Xem trước tệp\"\n      >\n        <button\n          id=\"preview-close\"\n          class=\"preview-close\"\n          type=\"button\"\n          aria-label=\"Đóng\"\n        >\n          ×\n        </button>\n        <div id=\"preview-body\" class=\"preview-body\"></div>\n      </div>\n    </div>\n\n    <div class=\"actions\">\n      <button id=\"cancel-btn\" class=\"btn btn-secondary\" type=\"button\">\n        Hủy\n      </button>\n      <button id=\"submit-btn\" class=\"btn btn-primary\" type=\"button\">\n        Tạo yêu cầu\n      </button>\n    </div>\n  </div>\n</div>\n","import { resolveBaseUrl } from \"../core/config/endpoints\";\nimport {\n  validateSubmission,\n  validateUser,\n  validateWidgetConfig,\n} from \"../core/validation/request-validator\";\nimport { createSupportRequest } from \"../services/api/support-api\";\nimport type {\n  SupportSubmissionInput,\n  SupportUser,\n  SupportWidgetConfig,\n} from \"../types/public\";\nimport { WIDGET_EVENTS } from \"./events/widget-events\";\nimport npSupportLogo from \"./assets/np-support-logo.png\";\nimport styles from \"./support-widget.styles.css\";\nimport markup from \"./support-widget.template.html\";\n\nlet sharedTemplate: HTMLTemplateElement | null = null;\n\nfunction getTemplate(): HTMLTemplateElement {\n  if (!sharedTemplate) {\n    sharedTemplate = document.createElement(\"template\");\n    sharedTemplate.innerHTML = `<style>${styles}</style>${markup}`;\n  }\n  return sharedTemplate;\n}\n\nasync function urlToFile(url: string): Promise<File | null> {\n  try {\n    const response = await fetch(url);\n    if (!response.ok) return null;\n    const blob = await response.blob();\n    const name = url.substring(url.lastIndexOf(\"/\") + 1) || \"attachment\";\n    return new File([blob], name, { type: blob.type });\n  } catch (e) {\n    console.warn(\"Failed to fetch prefilled attachment\", url, e);\n    return null;\n  }\n}\n\ninterface FormPrefillInput {\n  content?: string;\n  attachments?: string[];\n  priority?: number;\n  coordinators?: string[];\n  emailContacts?: string[];\n}\n\nexport class SupportWidgetElement extends HTMLElement {\n  static observedAttributes = [\"project-id\", \"is-dev\", \"width\", \"height\"];\n\n  private config: SupportWidgetConfig = {\n    projectId: \"\",\n  };\n\n  private user?: SupportUser;\n  private dragOccurred = false;\n\n  // Internal states for fields mapped behind the scenes\n  private selectedFiles: File[] = [];\n  private prefilledAttachments: string[] = [];\n  private previewUrls: string[] = [];\n  private priority = 0;\n  private coordinators: string[] = [];\n  private emailContacts: string[] = [];\n\n  constructor() {\n    super();\n    const root = this.attachShadow({ mode: \"open\" });\n    root.appendChild(getTemplate().content.cloneNode(true));\n    this.bindActions();\n  }\n\n  connectedCallback(): void {\n    this.syncConfigFromAttributes();\n    this.prefillFromState();\n    this.applyLauncherStyle();\n    this.restorePosition();\n    window.addEventListener(\"resize\", this.handleResize);\n  }\n\n  disconnectedCallback(): void {\n    window.removeEventListener(\"resize\", this.handleResize);\n  }\n\n  attributeChangedCallback(): void {\n    this.syncConfigFromAttributes();\n    this.prefillFromState();\n    this.applyLauncherStyle();\n  }\n\n  setUser(user: SupportUser): void {\n    this.user = user;\n    this.prefillFromState();\n  }\n\n  setFormPrefill(data: FormPrefillInput): void {\n    this.setInputValue(\"content\", data.content ?? \"\");\n    this.prefilledAttachments = data.attachments ?? [];\n    this.priority = data.priority ?? 0;\n    this.coordinators = data.coordinators ?? [];\n    this.emailContacts = data.emailContacts ?? [];\n    this.renderFileList();\n  }\n\n  open(): void {\n    this.shadowRoot?.getElementById(\"modal\")?.classList.add(\"show\");\n    this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.OPEN, { bubbles: true }));\n  }\n\n  close(): void {\n    this.shadowRoot?.getElementById(\"modal\")?.classList.remove(\"show\");\n    this.dispatchEvent(new CustomEvent(WIDGET_EVENTS.CLOSE, { bubbles: true }));\n  }\n\n  private syncConfigFromAttributes(): void {\n    this.config = {\n      projectId: this.getAttribute(\"project-id\") ?? \"\",\n      isDev: this.hasAttribute(\"is-dev\"),\n    };\n  }\n\n  private bindActions(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    const launcher = root.getElementById(\"open-btn\");\n    if (launcher) {\n      launcher.addEventListener(\"click\", () => {\n        if (this.dragOccurred) {\n          this.dragOccurred = false;\n          return;\n        }\n        this.open();\n      });\n      this.setupDrag(launcher);\n    }\n\n    root\n      .getElementById(\"close-btn\")\n      ?.addEventListener(\"click\", () => this.close());\n    root\n      .getElementById(\"cancel-btn\")\n      ?.addEventListener(\"click\", () => this.close());\n    root\n      .getElementById(\"submit-btn\")\n      ?.addEventListener(\"click\", () => void this.submit());\n\n    this.setupClearableInputs();\n\n    // File selection UI handlers\n    const uploadTrigger = root.getElementById(\"upload-trigger\");\n    const fileInput = root.getElementById(\n      \"file-input\",\n    ) as HTMLInputElement | null;\n\n    if (uploadTrigger && fileInput) {\n      uploadTrigger.addEventListener(\"click\", () => {\n        fileInput.click();\n      });\n\n      uploadTrigger.addEventListener(\"keydown\", (e: KeyboardEvent) => {\n        if (e.key === \"Enter\" || e.key === \" \") {\n          e.preventDefault();\n          fileInput.click();\n        }\n      });\n\n      uploadTrigger.addEventListener(\"dragover\", (e: DragEvent) => {\n        e.preventDefault();\n        if (e.dataTransfer) {\n          e.dataTransfer.dropEffect = \"copy\";\n        }\n        uploadTrigger.classList.add(\"dragover\");\n      });\n\n      uploadTrigger.addEventListener(\"dragleave\", () => {\n        uploadTrigger.classList.remove(\"dragover\");\n      });\n\n      uploadTrigger.addEventListener(\"drop\", (e: DragEvent) => {\n        e.preventDefault();\n        uploadTrigger.classList.remove(\"dragover\");\n        if (e.dataTransfer?.files && e.dataTransfer.files.length > 0) {\n          this.addSelectedFiles(Array.from(e.dataTransfer.files));\n        }\n      });\n\n      fileInput.addEventListener(\"change\", () => {\n        if (fileInput.files) {\n          this.addSelectedFiles(Array.from(fileInput.files));\n          // Reset file input value to allow selecting the same file again\n          fileInput.value = \"\";\n        }\n      });\n    }\n\n    this.setupClipboardPaste();\n    this.setupPreviewControls();\n  }\n\n  private setupPreviewControls(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    const overlay = root.getElementById(\"preview-overlay\");\n    root\n      .getElementById(\"preview-close\")\n      ?.addEventListener(\"click\", () => this.closePreview());\n\n    overlay?.addEventListener(\"click\", (event) => {\n      if (event.target === overlay) this.closePreview();\n    });\n\n    root.addEventListener(\"keydown\", (event) => {\n      if ((event as KeyboardEvent).key === \"Escape\") this.closePreview();\n    });\n  }\n\n  private setupClipboardPaste(): void {\n    const dialog = this.shadowRoot?.querySelector(\".dialog\");\n    if (!dialog) return;\n\n    dialog.addEventListener(\"paste\", (event) => {\n      const clipboard = (event as ClipboardEvent).clipboardData;\n      if (!clipboard) return;\n\n      const files = Array.from(clipboard.items)\n        .filter((item: DataTransferItem) => item.kind === \"file\")\n        .map((item: DataTransferItem) => item.getAsFile())\n        .filter((file): file is File => file !== null);\n\n      if (files.length === 0) return;\n\n      event.preventDefault();\n      this.addSelectedFiles(files);\n    });\n  }\n\n  private addSelectedFiles(files: File[]): void {\n    if (files.length === 0) return;\n    this.selectedFiles.push(...files);\n    this.renderFileList();\n  }\n\n  private renderFileList(): void {\n    const fileListEl = this.shadowRoot?.getElementById(\"file-list\");\n    if (!fileListEl) return;\n    fileListEl.innerHTML = \"\";\n\n    // Release object URLs created in the previous render to avoid leaks\n    this.previewUrls.forEach((url) => URL.revokeObjectURL(url));\n    this.previewUrls = [];\n\n    // Prefilled URLs\n    this.prefilledAttachments.forEach((url, index) => {\n      const name = url.substring(url.lastIndexOf(\"/\") + 1) || url;\n      const isImage = this.isImageName(name);\n      const previewUrl = isImage ? url : null;\n      fileListEl.appendChild(\n        this.buildFileItem({\n          name,\n          title: url,\n          previewUrl,\n          type: \"prefilled\",\n          index,\n          isImage,\n          openUrl: url,\n          badge: \"Đã gán\",\n        }),\n      );\n    });\n\n    // Selected local files\n    this.selectedFiles.forEach((file, index) => {\n      let previewUrl: string | null = null;\n      const isImage = file.type.startsWith(\"image/\");\n      if (isImage) {\n        previewUrl = URL.createObjectURL(file);\n        this.previewUrls.push(previewUrl);\n      }\n      fileListEl.appendChild(\n        this.buildFileItem({\n          name: file.name,\n          title: file.name,\n          previewUrl,\n          type: \"selected\",\n          index,\n          isImage,\n          openUrl: null,\n          badge: null,\n        }),\n      );\n    });\n\n    // Hook remove event\n    fileListEl.querySelectorAll(\".btn-remove\").forEach((btn) => {\n      btn.addEventListener(\"click\", (e) => {\n        const target = e.currentTarget as HTMLElement;\n        const type = target.getAttribute(\"data-type\");\n        const index = parseInt(target.getAttribute(\"data-index\") || \"0\", 10);\n        if (type === \"prefilled\") {\n          this.prefilledAttachments.splice(index, 1);\n        } else {\n          this.selectedFiles.splice(index, 1);\n        }\n        this.renderFileList();\n      });\n    });\n  }\n\n  private buildFileItem(opts: {\n    name: string;\n    title: string;\n    previewUrl: string | null;\n    type: \"prefilled\" | \"selected\";\n    index: number;\n    isImage: boolean;\n    openUrl: string | null;\n    badge: string | null;\n  }): HTMLDivElement {\n    const item = document.createElement(\"div\");\n    item.className = \"file-item\";\n\n    const trigger = document.createElement(\"button\");\n    trigger.type = \"button\";\n    trigger.className = \"file-preview-trigger\";\n    trigger.title = \"Nhấn để xem trước\";\n    trigger.addEventListener(\"click\", () => {\n      this.openPreview({\n        name: opts.title,\n        previewUrl: opts.previewUrl,\n        isImage: opts.isImage,\n        openUrl: opts.openUrl,\n      });\n    });\n\n    const thumb = document.createElement(\"div\");\n    thumb.className = \"file-thumb\";\n    if (opts.previewUrl) {\n      const img = document.createElement(\"img\");\n      img.src = opts.previewUrl;\n      img.alt = opts.name;\n      // Fall back to a file icon if the image fails to load\n      img.addEventListener(\"error\", () => this.fillWithFileIcon(thumb));\n      thumb.appendChild(img);\n    } else {\n      this.fillWithFileIcon(thumb);\n    }\n\n    const infoContainer = document.createElement(\"div\");\n    infoContainer.className = \"file-info-container\";\n\n    const name = document.createElement(\"span\");\n    name.className = \"file-name\";\n    name.title = opts.title;\n    name.textContent = opts.name;\n\n    infoContainer.appendChild(name);\n    trigger.append(thumb, infoContainer);\n\n    const removeBtn = document.createElement(\"button\");\n    removeBtn.type = \"button\";\n    removeBtn.className = \"btn-remove\";\n    removeBtn.setAttribute(\"aria-label\", \"Xóa tệp\");\n    removeBtn.setAttribute(\"data-type\", opts.type);\n    removeBtn.setAttribute(\"data-index\", String(opts.index));\n    removeBtn.innerHTML = `\n      <svg xmlns=\"http://www.w3.org/2000/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n        <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"></line>\n        <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"></line>\n      </svg>\n    `;\n\n    item.append(trigger, removeBtn);\n\n    if (opts.badge) {\n      const badge = document.createElement(\"span\");\n      badge.className = \"file-badge\";\n      badge.textContent = opts.badge;\n      item.appendChild(badge);\n    }\n\n    return item;\n  }\n\n  private fillWithFileIcon(thumb: HTMLElement): void {\n    thumb.innerHTML = \"\";\n    thumb.classList.add(\"file-thumb--icon\");\n    thumb.innerHTML = `\n      <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"22\" height=\"22\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n        <path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"></path>\n        <polyline points=\"14 2 14 8 20 8\"></polyline>\n      </svg>`;\n  }\n\n  private openPreview(opts: {\n    name: string;\n    previewUrl: string | null;\n    isImage: boolean;\n    openUrl: string | null;\n  }): void {\n    const overlay = this.shadowRoot?.getElementById(\"preview-overlay\");\n    const body = this.shadowRoot?.getElementById(\"preview-body\");\n    if (!overlay || !body) return;\n\n    body.innerHTML = \"\";\n\n    if (opts.isImage && opts.previewUrl) {\n      const img = document.createElement(\"img\");\n      img.src = opts.previewUrl;\n      img.alt = opts.name;\n      body.appendChild(img);\n    } else {\n      const info = document.createElement(\"div\");\n      info.className = \"preview-file\";\n      const openLink = opts.openUrl\n        ? `<a href=\"${opts.openUrl}\" target=\"_blank\" rel=\"noopener noreferrer\">Mở trong tab mới</a>`\n        : `<span>Không có bản xem trước cho tệp này</span>`;\n      info.innerHTML = `\n        <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"56\" height=\"56\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n          <path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"></path>\n          <polyline points=\"14 2 14 8 20 8\"></polyline>\n        </svg>\n        <span class=\"preview-file-name\"></span>\n        ${openLink}`;\n      const nameEl = info.querySelector(\".preview-file-name\");\n      if (nameEl) nameEl.textContent = opts.name;\n      body.appendChild(info);\n    }\n\n    overlay.classList.add(\"show\");\n  }\n\n  private closePreview(): void {\n    const overlay = this.shadowRoot?.getElementById(\"preview-overlay\");\n    if (!overlay) return;\n    overlay.classList.remove(\"show\");\n    const body = this.shadowRoot?.getElementById(\"preview-body\");\n    if (body) body.innerHTML = \"\";\n  }\n\n  private isImageName(name: string): boolean {\n    return /\\.(png|jpe?g|gif|webp|bmp|svg|avif)$/i.test(name);\n  }\n\n  private prefillFromState(): void {\n    this.setInputValue(\"requester\", this.user?.name ?? \"\");\n    this.setInputValue(\"email\", this.user?.email ?? \"\");\n    this.setInputValue(\"phone-number\", this.user?.phoneNumber ?? \"\");\n  }\n\n  private applyLauncherStyle(): void {\n    const launcher = this.shadowRoot?.getElementById(\"open-btn\");\n    if (!launcher) return;\n\n    const launcherStyles = [`--np-hub-icon: url(\"${npSupportLogo}\")`];\n    const width = this.normalizeSize(this.getAttribute(\"width\"));\n    const height = this.normalizeSize(this.getAttribute(\"height\"));\n    if (width) launcherStyles.push(`--np-hub-width: ${width}`);\n    if (height) launcherStyles.push(`--np-hub-height: ${height}`);\n\n    launcher.setAttribute(\"style\", `${launcherStyles.join(\"; \")};`);\n  }\n\n  private normalizeSize(value: string | null): string | null {\n    const trimmed = value?.trim();\n    if (!trimmed) return null;\n    return /^\\d+(\\.\\d+)?$/.test(trimmed) ? `${trimmed}px` : trimmed;\n  }\n\n  private setupClearableInputs(): void {\n    const root = this.shadowRoot;\n    if (!root) return;\n\n    root.querySelectorAll(\".input-wrap\").forEach((wrap) => {\n      const input = wrap.querySelector(\"input, textarea\") as\n        | HTMLInputElement\n        | HTMLTextAreaElement\n        | null;\n      const clearBtn = wrap.querySelector(\n        \".btn-clear\",\n      ) as HTMLButtonElement | null;\n      if (!input || !clearBtn) return;\n\n      const updateVisibility = () => this.updateClearButton(input);\n\n      input.addEventListener(\"input\", updateVisibility);\n      clearBtn.addEventListener(\"click\", () => {\n        input.value = \"\";\n        input.focus();\n        updateVisibility();\n      });\n\n      updateVisibility();\n    });\n  }\n\n  private updateClearButton(\n    input: HTMLInputElement | HTMLTextAreaElement,\n  ): void {\n    const wrap = input.parentElement;\n    if (wrap?.classList.contains(\"input-wrap\")) {\n      wrap.classList.toggle(\"has-value\", input.value.length > 0);\n    }\n  }\n\n  private setInputValue(id: string, value: string): void {\n    const el = this.shadowRoot?.getElementById(id) as\n      | HTMLInputElement\n      | HTMLTextAreaElement\n      | null;\n    if (!el) return;\n    el.value = value;\n    this.updateClearButton(el);\n  }\n\n  private getInputValue(id: string): string {\n    const el = this.shadowRoot?.getElementById(id) as\n      | HTMLInputElement\n      | HTMLTextAreaElement\n      | null;\n    return el?.value?.trim() ?? \"\";\n  }\n\n  private async submit(): Promise<void> {\n    try {\n      const user: SupportUser = {\n        name: this.getInputValue(\"requester\"),\n        email: this.getInputValue(\"email\"),\n        phoneNumber: this.getInputValue(\"phone-number\"),\n      };\n\n      this.user = user;\n\n      validateWidgetConfig(this.config);\n      validateUser(user);\n\n      const content = this.getInputValue(\"content\");\n      const submission: SupportSubmissionInput = {\n        content,\n        attachments: [], // dummy value for local validation of required content field\n        priority: this.priority,\n        coordinators: this.coordinators,\n        emailContacts: this.emailContacts,\n      };\n      validateSubmission(submission);\n\n      // Create FormData to send request as multipart/form-data\n      const formData = new FormData();\n      formData.append(\"Requester\", user.name);\n      formData.append(\"PhoneNumber\", user.phoneNumber);\n      formData.append(\"Email\", user.email);\n      formData.append(\"Content\", content);\n      formData.append(\"ProjectId\", this.config.projectId);\n      formData.append(\"Priority\", String(this.priority));\n\n      // Fetch prefilled attachments and convert them to Files\n      for (const url of this.prefilledAttachments) {\n        const file = await urlToFile(url);\n        if (file) {\n          formData.append(\"Attachments\", file);\n        }\n      }\n\n      // Add newly selected files\n      for (const file of this.selectedFiles) {\n        formData.append(\"Attachments\", file);\n      }\n\n      // Add coordinators and emailContacts\n      this.coordinators.forEach((coord) =>\n        formData.append(\"Coordinators\", coord),\n      );\n      this.emailContacts.forEach((contact) =>\n        formData.append(\"EmailContacts\", contact),\n      );\n\n      const baseUrl = resolveBaseUrl(this.config);\n      const result = await createSupportRequest(baseUrl, formData);\n\n      this.dispatchEvent(\n        new CustomEvent(WIDGET_EVENTS.SUBMIT_SUCCESS, {\n          bubbles: true,\n          detail: result,\n        }),\n      );\n      this.close();\n    } catch (error) {\n      const message = error instanceof Error ? error.message : \"Unknown error\";\n      this.dispatchEvent(\n        new CustomEvent(WIDGET_EVENTS.SUBMIT_ERROR, {\n          bubbles: true,\n          detail: { message },\n        }),\n      );\n    }\n  }\n\n  private setupDrag(launcher: HTMLElement): void {\n    launcher.addEventListener(\"pointerdown\", (e: PointerEvent) => {\n      if (e.button !== 0) return;\n\n      this.dragOccurred = false;\n      const rect = this.getBoundingClientRect();\n      const startX = e.clientX;\n      const startY = e.clientY;\n      const initialLeft = rect.left;\n      const initialTop = rect.top;\n\n      try {\n        launcher.setPointerCapture(e.pointerId);\n      } catch {\n        // ignore if pointer capture fails\n      }\n\n      const onPointerMove = (moveEvent: PointerEvent) => {\n        const dx = moveEvent.clientX - startX;\n        const dy = moveEvent.clientY - startY;\n\n        if (!this.dragOccurred && (Math.abs(dx) > 4 || Math.abs(dy) > 4)) {\n          this.dragOccurred = true;\n          launcher.style.cursor = \"grabbing\";\n        }\n\n        if (this.dragOccurred) {\n          const leftVal = initialLeft + dx;\n          const topVal = initialTop + dy;\n          this.adjustPosition(leftVal, topVal);\n        }\n      };\n\n      const onPointerUp = (upEvent: PointerEvent) => {\n        try {\n          launcher.releasePointerCapture(upEvent.pointerId);\n        } catch {\n          // ignore\n        }\n        launcher.removeEventListener(\"pointermove\", onPointerMove);\n        launcher.removeEventListener(\"pointerup\", onPointerUp);\n        launcher.removeEventListener(\"pointercancel\", onPointerUp);\n        launcher.style.cursor = \"\";\n\n        if (this.dragOccurred) {\n          localStorage.setItem(\n            \"np-hub-widget-position\",\n            JSON.stringify({\n              left: this.style.left,\n              top: this.style.top,\n            }),\n          );\n        }\n      };\n\n      launcher.addEventListener(\"pointermove\", onPointerMove);\n      launcher.addEventListener(\"pointerup\", onPointerUp);\n      launcher.addEventListener(\"pointercancel\", onPointerUp);\n    });\n  }\n\n  private adjustPosition(leftVal: number, topVal: number): void {\n    const rect = this.getBoundingClientRect();\n    const width = rect.width || 72;\n    const height = rect.height || 72;\n\n    const minLeft = 0;\n    const maxLeft = window.innerWidth - width;\n    const minTop = 0;\n    const maxTop = window.innerHeight - height;\n\n    const clampedLeft = Math.max(minLeft, Math.min(maxLeft, leftVal));\n    const clampedTop = Math.max(minTop, Math.min(maxTop, topVal));\n\n    this.style.right = \"auto\";\n    this.style.bottom = \"auto\";\n    this.style.left = `${clampedLeft}px`;\n    this.style.top = `${clampedTop}px`;\n  }\n\n  private restorePosition(): void {\n    const savedPosition = localStorage.getItem(\"np-hub-widget-position\");\n    if (savedPosition) {\n      try {\n        const { left, top } = JSON.parse(savedPosition);\n        if (left && top) {\n          const leftVal = parseFloat(left);\n          const topVal = parseFloat(top);\n          this.adjustPosition(leftVal, topVal);\n        }\n      } catch {\n        // Ignore parsing errors\n      }\n    }\n  }\n\n  private handleResize = (): void => {\n    if (this.style.left && this.style.top) {\n      const leftVal = parseFloat(this.style.left);\n      const topVal = parseFloat(this.style.top);\n      this.adjustPosition(leftVal, topVal);\n    }\n  };\n}\n","import { SupportWidgetElement } from \"./component/support-widget.element\";\n\nconst TAG_NAME = \"np-hub\";\n\nexport function registerSupportWidget(): void {\n  if (!customElements.get(TAG_NAME)) {\n    customElements.define(TAG_NAME, SupportWidgetElement);\n  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