@mrrocket/sdk 0.9.0 → 0.10.0

package/dist/messenger-ui.js

@@ -1,5 +1,5 @@
 // src/messenger-ui.ts
-import { createApi } from "./api-client.js";
+import { createApi, inkOn, replyLine } from "./api-client.js";
 import { injectStyles } from "./styles-css.js";
 var POLL_OPEN_MS = 4e3;
 var POLL_WAITING_MS = 8e3;
@@ -51,6 +51,7 @@ var I = {
   cross: "m4 4 8 8M12 4l-8 8",
   chat: "M2.5 4.5a2 2 0 0 1 2-2h7a2 2 0 0 1 2 2v4.5a2 2 0 0 1-2 2H7l-3 2.5V11a2 2 0 0 1-1.5-2z",
   send: "M2.5 8h10M8.5 3.5 13 8l-4.5 4.5",
+  up: "M8 13V3M3.5 7.5 8 3l4.5 4.5",
   home: "M2.5 7 8 2.5 13.5 7v6a1 1 0 0 1-1 1h-3v-4h-3v4h-3a1 1 0 0 1-1-1z",
   help: "M8 14.5A6.5 6.5 0 1 0 8 1.5a6.5 6.5 0 0 0 0 13zM6.2 6.2a1.9 1.9 0 1 1 2.6 1.8c-.5.2-.8.6-.8 1.1v.4M8 11.6v.1",
   back: "M10 3.5 5.5 8l4.5 4.5",
@@ -158,13 +159,18 @@ var build = (o) => {
   const greeting = o.greeting || "Hi! How can we help?";
   const askEmail = o.askEmail ?? true;
   const label = o.label ?? "";
+  const reply = replyLine(o.replyTime);
+  const initial = (title.trim()[0] ?? "?").toUpperCase();
   const launcherOn = o.launcher ?? true;
   const helpOn = o.help ?? true;
   const soundOn = o.sound ?? true;
   const previewOn = o.preview ?? true;
   const api = () => createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() });
   const root = el("div", { class: "ckw-root", "data-theme": o.theme ?? "auto" });
-  if (o.accent) root.style.setProperty("--ckw-accent", o.accent);
+  if (o.accent) {
+    root.style.setProperty("--ckw-accent", o.accent);
+    root.style.setProperty("--ckw-accent-ink", inkOn(o.accent));
+  }
   document.body.appendChild(root);
   let open = false;
   let view = "home";
@@ -210,10 +216,15 @@ var build = (o) => {
     const id = lastTeamId(thread);
     if (id) writeSeen(id);
   };
+  const avatar = (size) => el("span", { class: `ckw-msgr-av${size ? " ckw-msgr-av-sm" : ""}`, "aria-hidden": "true" }, initial);
   const fab = el("button", { type: "button", class: `ckw-fab ckw-msgr-fab${label ? "" : " ckw-msgr-round"}`, "data-pos": position, "aria-haspopup": "dialog" });
   const prev = el("div", { class: "ckw-msgr-preview", "data-pos": position, role: "status" });
+  let fabShows = null;
   const drawFab = () => {
-    fab.replaceChildren(icon(open ? I.cross : I.chat, label ? 16 : 20));
+    const glyph = icon(open ? I.cross : I.chat, label ? 18 : 24);
+    if (fabShows !== null && fabShows !== open) glyph.classList.add("ckw-turn");
+    fabShows = open;
+    fab.replaceChildren(glyph);
     if (label) fab.append(el("span", {}, label));
     if (unseen.length && !open) fab.append(el("span", { class: "ckw-msgr-count", "aria-hidden": "true" }, String(Math.min(unseen.length, 9))));
     fab.setAttribute("aria-expanded", String(open));
@@ -232,8 +243,13 @@ var build = (o) => {
     const card = el(
       "button",
       { type: "button", class: "ckw-msgr-preview-card" },
-      el("span", { class: "ckw-msgr-preview-who" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` \xB7 ${unseen.length} new` : ""}`),
-      el("span", { class: "ckw-msgr-preview-text" }, m.body)
+      avatar(),
+      el(
+        "span",
+        { class: "ckw-msgr-preview-main" },
+        el("span", { class: "ckw-msgr-preview-who" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` \xB7 ${unseen.length} new` : ""}`),
+        el("span", { class: "ckw-msgr-preview-text" }, m.body)
+      )
     );
     card.addEventListener("click", () => show("messages"));
     prev.replaceChildren(card, x);
@@ -255,7 +271,7 @@ var build = (o) => {
   const email = el("input", { class: "ckw-input", type: "email", inputmode: "email", autocomplete: "email", placeholder: "Your email (optional), so we can follow up", "aria-label": "Your email (optional)", maxlength: "200" });
   const row = el("div", { class: "ckw-msgr-row" });
   const text = el("textarea", { class: "ckw-textarea ckw-msgr-input", rows: "1", placeholder: "Write a message\u2026", "aria-label": "Message", maxlength: "4000" });
-  const send = el("button", { type: "submit", class: "ckw-btn ckw-btn-primary ckw-msgr-send", "aria-label": "Send" }, icon(I.send));
+  const send = el("button", { type: "submit", class: "ckw-msgr-send", "aria-label": "Send" }, icon(I.up));
   row.append(text, send);
   form.append(row);
   const list = el("ol", { class: "ckw-msgs", "aria-live": "polite", "aria-label": "Messages" });
@@ -295,7 +311,7 @@ var build = (o) => {
     return b;
   };
   const searchBox = () => {
-    const wrap = el("label", { class: "ckw-msgr-search" }, icon(I.search, 14));
+    const wrap = el("label", { class: "ckw-msgr-search" });
     const input = el("input", { class: "ckw-msgr-search-in", type: "search", placeholder: "Search for help", "aria-label": "Search for help", maxlength: "200" });
     input.value = query;
     let t;
@@ -313,7 +329,7 @@ var build = (o) => {
         if (view !== "help") go("help");
       }
     });
-    wrap.append(input);
+    wrap.append(input, icon(I.search, 16));
     return wrap;
   };
   const helpSearch = searchBox();
@@ -336,22 +352,39 @@ var build = (o) => {
     draw();
   };
   const drawHome = () => {
-    head.replaceChildren(el("span", { class: "ckw-msgr-brand" }, title), closeBtn());
+    head.replaceChildren(el("span", { class: "ckw-msgr-brand" }, avatar("sm"), el("span", {}, title)), closeBtn());
     const hero = el("div", { class: "ckw-msgr-hero" }, el("p", { class: "ckw-msgr-hello" }, greeting));
     const last = (thread?.messages ?? []).at(-1);
+    const parts = [hero];
+    if (last) {
+      const recent = el(
+        "button",
+        { type: "button", class: "ckw-msgr-card ckw-msgr-recent" },
+        el("span", { class: "ckw-msgr-card-label" }, "Recent message"),
+        el(
+          "span",
+          { class: "ckw-msgr-recent-row" },
+          avatar(),
+          el(
+            "span",
+            { class: "ckw-msgr-card-main" },
+            el("span", { class: "ckw-msgr-card-sub ckw-msgr-recent-text" }, last.body),
+            el("span", { class: "ckw-msgr-card-meta" }, `${last.from === "visitor" ? "You" : whoLabel[last.from]} \xB7 ${timeAgo(last.at)}`)
+          ),
+          unseen.length ? el("span", { class: "ckw-msgr-badge" }, String(unseen.length)) : icon(I.next, 14)
+        )
+      );
+      recent.addEventListener("click", () => go("messages"));
+      parts.push(recent);
+    }
     const msgCard = el(
       "button",
       { type: "button", class: "ckw-msgr-card" },
-      el(
-        "span",
-        { class: "ckw-msgr-card-main" },
-        el("b", {}, last ? "Recent message" : "Send us a message"),
-        el("span", { class: "ckw-msgr-card-sub" }, last ? `${last.from === "visitor" ? "You" : whoLabel[last.from]}: ${last.body}` : "We usually answer within a few hours")
-      ),
-      unseen.length ? el("span", { class: "ckw-msgr-badge" }, String(unseen.length)) : icon(I.send)
+      el("span", { class: "ckw-msgr-card-main" }, el("b", {}, "Send us a message"), el("span", { class: "ckw-msgr-card-sub" }, reply)),
+      el("span", { class: "ckw-msgr-go" }, icon(I.send))
     );
     msgCard.addEventListener("click", () => go("messages"));
-    const parts = [hero, msgCard];
+    parts.push(msgCard);
     if (helpOn && hasArticles !== false) {
       const helpCard = el("div", { class: "ckw-msgr-card ckw-msgr-card-col" }, searchBox());
       const top = (articles ?? []).slice(0, 4);
@@ -425,7 +458,10 @@ var build = (o) => {
   let drawn = -1;
   let listSig = "";
   const drawMessages = () => {
-    head.replaceChildren(el("span", {}, title), closeBtn());
+    head.replaceChildren(
+      el("span", { class: "ckw-msgr-who" }, avatar(), el("span", { class: "ckw-msgr-who-t" }, el("b", {}, title), el("span", {}, reply))),
+      closeBtn()
+    );
     const msgs = thread?.messages ?? [];
     const parts = [];
     if (!loaded) parts.push(el("div", { class: "ckw-skel" }));

package/dist/messenger-ui.js.map

@@ -1 +1 @@
-{"version":3,"sources":["../src/messenger-ui.ts"],"sourcesContent":["/**\n * The web messenger, after Featurebase's: a round launcher and a panel with three tabs, Home (greeting, the latest\n * chat, help search, top articles), Messages (the chat with the team, answered in MRRocket › Support by the owner or\n * the Customer experience agent) and Help (the product's published help articles, searchable, read in the panel).\n * While the panel is closed it checks for answers now and then; a new answer plays a short sound, shows a count on\n * the launcher and a preview card above it.\n *\n * Plain DOM, no React, so `<Messenger />` (Next.js) and the script tag share it; both load it only when it is used (a\n * dynamic import, and `sdk-messenger.js` for the script tag). Every text is set with textContent; articles arrive as\n * blocks, never HTML.\n */\nimport { type ArticleBlock, type ArticleSpan, type ArticleSummary, type ChatMessage, type ChatThread, type MessengerLook, createApi } from \"./api-client\";\nimport { injectStyles } from \"./styles-css\";\n\nexport interface MessengerUiOptions {\n    host: string;\n    apiKey: string;\n    /** The visitor id now (it changes on identify and reset). */\n    distinctId: () => string;\n    /** The signed-in person's id, name and email, when the site called identify. */\n    user: () => { id?: string; name?: string; email?: string } | undefined;\n    /** Show the round launcher (default true). Without it the panel opens only through `open()`. */\n    launcher?: boolean;\n    position?: \"bottom-right\" | \"bottom-left\";\n    /** The panel's title. */\n    title?: string;\n    /** The big line on Home and the first line of an empty chat. */\n    greeting?: string;\n    /** Ask anonymous visitors for an email (optional for them). Default true. */\n    askEmail?: boolean;\n    /** Text on the launcher; empty shows the icon only. */\n    label?: string;\n    /** The Help tab with the product's published help articles (default true; hidden while there are none). */\n    help?: boolean;\n    /** A short sound when an answer arrives (default true). */\n    sound?: boolean;\n    /** A preview of a new answer above the closed launcher (default true). */\n    preview?: boolean;\n    theme?: \"light\" | \"dark\" | \"auto\";\n    accent?: string;\n}\n\nexport type MessengerView = \"home\" | \"messages\" | \"help\";\n\nexport interface MessengerHandle {\n    /** Opens the panel, on Home or the given tab; `{ article }` opens a help article. */\n    open(view?: MessengerView | { article: string }): void;\n    close(): void;\n    toggle(): void;\n    /** Removes the launcher and the panel from the page. */\n    destroy(): void;\n}\n\nconst POLL_OPEN_MS = 4000;\n/** While the panel is closed: soon after the visitor wrote, answers are looked for often, later now and then. */\nconst POLL_WAITING_MS = 8000;\nconst POLL_IDLE_MS = 30000;\nconst WAITING_FOR_MS = 10 * 60_000;\nconst EMAIL = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/;\nconst SEEN_KEY = \"ckw_msgr_seen\";\nconst whoLabel: Record<ChatMessage[\"from\"], string> = { visitor: \"You\", team: \"Team\", ai: \"AI agent\", auto: \"Team\" };\n\nconst readSeen = () => {\n    try {\n        return window.localStorage.getItem(SEEN_KEY) ?? \"\";\n    } catch {\n        return \"\";\n    }\n};\nconst writeSeen = (id: string) => {\n    try {\n        window.localStorage.setItem(SEEN_KEY, id);\n    } catch {\n        // Private mode: the count just shows again next time.\n    }\n};\n\nconst timeAgo = (iso: string) => {\n    const t = new Date(iso).getTime();\n    if (Number.isNaN(t)) return \"\";\n    const d = Math.max(0, Date.now() - t) / 1000;\n    if (d < 60) return \"just now\";\n    if (d < 3600) return `${Math.floor(d / 60)}m ago`;\n    if (d < 86400) return `${Math.floor(d / 3600)}h ago`;\n    if (d < 86400 * 30) return `${Math.floor(d / 86400)}d ago`;\n    return new Date(iso).toLocaleDateString(undefined, { month: \"short\", day: \"numeric\", year: \"numeric\" });\n};\n\nconst el = <K extends keyof HTMLElementTagNameMap>(tag: K, attrs: Record<string, string> = {}, ...kids: (Node | string | null | false | undefined)[]) => {\n    const e = document.createElement(tag);\n    for (const [k, v] of Object.entries(attrs)) e.setAttribute(k, v);\n    for (const k of kids) if (k !== null && k !== false && k !== undefined) e.append(k);\n    return e;\n};\n\nconst SVG_NS = \"http://www.w3.org/2000/svg\";\nconst icon = (d: string, size = 16) => {\n    const svg = document.createElementNS(SVG_NS, \"svg\");\n    for (const [k, v] of Object.entries({ class: \"ckw-icon\", width: String(size), height: String(size), viewBox: \"0 0 16 16\", fill: \"none\", stroke: \"currentColor\", \"stroke-width\": \"1.7\", \"stroke-linecap\": \"round\", \"stroke-linejoin\": \"round\", \"aria-hidden\": \"true\" }))\n        svg.setAttribute(k, v);\n    const path = document.createElementNS(SVG_NS, \"path\");\n    path.setAttribute(\"d\", d);\n    svg.appendChild(path);\n    return svg;\n};\nconst I = {\n    cross: \"m4 4 8 8M12 4l-8 8\",\n    chat: \"M2.5 4.5a2 2 0 0 1 2-2h7a2 2 0 0 1 2 2v4.5a2 2 0 0 1-2 2H7l-3 2.5V11a2 2 0 0 1-1.5-2z\",\n    send: \"M2.5 8h10M8.5 3.5 13 8l-4.5 4.5\",\n    home: \"M2.5 7 8 2.5 13.5 7v6a1 1 0 0 1-1 1h-3v-4h-3v4h-3a1 1 0 0 1-1-1z\",\n    help: \"M8 14.5A6.5 6.5 0 1 0 8 1.5a6.5 6.5 0 0 0 0 13zM6.2 6.2a1.9 1.9 0 1 1 2.6 1.8c-.5.2-.8.6-.8 1.1v.4M8 11.6v.1\",\n    back: \"M10 3.5 5.5 8l4.5 4.5\",\n    next: \"M6 3.5 10.5 8 6 12.5\",\n    search: \"M7 11.5a4.5 4.5 0 1 0 0-9 4.5 4.5 0 0 0 0 9zM10.5 10.5l3 3\",\n    doc: \"M4 1.5h5.5l3 3V14a.5.5 0 0 1-.5.5H4a.5.5 0 0 1-.5-.5V2a.5.5 0 0 1 .5-.5zM9.5 1.5v3h3M6 8.5h4M6 11h4\",\n};\n\n/** A soft two-note chime made with Web Audio (no file to load). Browsers allow it once the visitor has clicked. */\nconst chime = (() => {\n    let ctx: AudioContext | null = null;\n    const get = () => {\n        const AC = window.AudioContext ?? (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n        if (!AC) return null;\n        ctx ??= new AC();\n        return ctx;\n    };\n    return {\n        /** Call from a click so later sounds may play. */\n        unlock: () => {\n            try {\n                const c = get();\n                if (c?.state === \"suspended\") void c.resume();\n            } catch {\n                // No audio: no sound.\n            }\n        },\n        play: () => {\n            try {\n                const c = get();\n                if (!c || c.state !== \"running\") return;\n                const t = c.currentTime;\n                [880, 1318.5].forEach((f, i) => {\n                    const o = c.createOscillator();\n                    const g = c.createGain();\n                    const at = t + i * 0.11;\n                    o.type = \"sine\";\n                    o.frequency.value = f;\n                    g.gain.setValueAtTime(0.0001, at);\n                    g.gain.exponentialRampToValueAtTime(0.12, at + 0.012);\n                    g.gain.exponentialRampToValueAtTime(0.0001, at + 0.32);\n                    o.connect(g);\n                    g.connect(c.destination);\n                    o.start(at);\n                    o.stop(at + 0.34);\n                });\n            } catch {\n                // No audio: no sound.\n            }\n        },\n    };\n})();\n\nconst spansOf = (spans: ArticleSpan[]) =>\n    spans.map((s) => {\n        let node: HTMLElement = s.href ? el(\"a\", { href: s.href, target: \"_blank\", rel: \"noopener noreferrer\" }, s.text) : el(\"span\", {}, s.text);\n        if (s.code) node = el(\"code\", {}, node);\n        if (s.italic) node = el(\"em\", {}, node);\n        if (s.bold) node = el(\"strong\", {}, node);\n        return node;\n    });\n\nconst blockOf = (b: ArticleBlock): HTMLElement => {\n    switch (b.type) {\n        case \"h2\":\n        case \"h3\":\n            return el(b.type, {}, ...spansOf(b.spans));\n        case \"quote\":\n            return el(\"blockquote\", {}, ...spansOf(b.spans));\n        case \"ul\":\n        case \"ol\":\n            return el(b.type, {}, ...b.items.map((it) => el(\"li\", {}, ...spansOf(it))));\n        case \"code\":\n            return el(\"pre\", {}, el(\"code\", {}, b.text));\n        case \"hr\":\n            return el(\"hr\");\n        default:\n            return el(\"p\", {}, ...spansOf(b.spans));\n    }\n};\n\n/** How long the launcher waits for the look from MRRocket before it shows with the code's options and the defaults. */\nconst LOOK_WAIT_MS = 2500;\n\n/**\n * Mounts the messenger with its look from MRRocket (Support › Messenger) underneath what the code passes: an option the\n * code sets wins, one it leaves out comes from MRRocket, then the default. Calls made before the look arrived wait.\n */\nexport const mountMessenger = (o: MessengerUiOptions): MessengerHandle => {\n    let real: MessengerHandle | null = null;\n    let gone = false;\n    const queued: ((h: MessengerHandle) => void)[] = [];\n    const later = (fn: (h: MessengerHandle) => void) => (real ? fn(real) : queued.push(fn));\n    const ctrl = new AbortController();\n    const start = (look: Partial<MessengerLook> | null) => {\n        if (real || gone) return;\n        const defined = Object.fromEntries(Object.entries(o).filter(([, v]) => v !== undefined)) as MessengerUiOptions;\n        real = build({ ...(look ?? {}), ...defined, accent: o.accent ?? look?.accent, theme: o.theme ?? look?.theme });\n        for (const fn of queued.splice(0)) fn(real);\n    };\n    const timer = setTimeout(() => start(null), LOOK_WAIT_MS);\n    createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() })\n        .messengerLook(ctrl.signal)\n        .then((look) => start(look))\n        .catch(() => start(null))\n        .finally(() => clearTimeout(timer));\n    return {\n        open: (v) => later((h) => h.open(v)),\n        close: () => real?.close(),\n        toggle: () => later((h) => h.toggle()),\n        destroy: () => {\n            gone = true;\n            ctrl.abort();\n            clearTimeout(timer);\n            real?.destroy();\n        },\n    };\n};\n\nconst build = (o: MessengerUiOptions): MessengerHandle => {\n    injectStyles();\n    const position = o.position ?? \"bottom-right\";\n    const title = o.title || \"Chat with us\";\n    const greeting = o.greeting || \"Hi! How can we help?\";\n    const askEmail = o.askEmail ?? true;\n    const label = o.label ?? \"\";\n    const launcherOn = o.launcher ?? true;\n    const helpOn = o.help ?? true;\n    const soundOn = o.sound ?? true;\n    const previewOn = o.preview ?? true;\n    const api = () => createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() });\n\n    const root = el(\"div\", { class: \"ckw-root\", \"data-theme\": o.theme ?? \"auto\" });\n    if (o.accent) root.style.setProperty(\"--ckw-accent\", o.accent);\n    document.body.appendChild(root);\n\n    let open = false;\n    let view: MessengerView | { article: string } = \"home\";\n    let thread: ChatThread | null = null;\n    let loaded = false;\n    let error = \"\";\n    let pending: ChatMessage | null = null;\n    /** The newest team message seen in this page load: what counts as new after it. */\n    let lastKnown: string | null = null;\n    let unseen: ChatMessage[] = [];\n    let previewGone = false;\n    let poll: ReturnType<typeof setTimeout> | undefined;\n    let ctrl: AbortController | null = null;\n    let articles: ArticleSummary[] | null = null;\n    let query = \"\";\n    let rated = new Set<string>();\n    /** Whether the product has any published article: the Help tab and Home's help card hide when it has none. */\n    let hasArticles: boolean | null = null;\n\n    const teamMsgs = (t: ChatThread | null) => (t?.messages ?? []).filter((m) => m.from !== \"visitor\");\n    const lastTeamId = (t: ChatThread | null) => teamMsgs(t).at(-1)?.id ?? \"\";\n    const watching = () => open && view === \"messages\" && document.visibilityState !== \"hidden\";\n\n    /** Takes a thread from the server: new answers count, chime and show in the preview. */\n    const take = (t: ChatThread) => {\n        const team = teamMsgs(t);\n        if (lastKnown === null) {\n            // First read: answers the visitor never saw in an earlier visit count, without a sound.\n            const seen = readSeen();\n            const i = team.findIndex((m) => m.id === seen);\n            unseen = t.messages.some((m) => m.from === \"visitor\") ? team.slice(i + 1).filter((m) => m.from !== \"auto\") : [];\n        } else {\n            const i = team.findIndex((m) => m.id === lastKnown);\n            const fresh = team.slice(i + 1).filter((m) => m.from !== \"auto\");\n            if (fresh.length) {\n                if (soundOn) chime.play();\n                if (!watching()) {\n                    unseen = [...unseen, ...fresh];\n                    previewGone = false;\n                }\n            }\n        }\n        lastKnown = lastTeamId(t);\n        thread = t;\n        if (watching()) markSeen();\n    };\n    const markSeen = () => {\n        unseen = [];\n        const id = lastTeamId(thread);\n        if (id) writeSeen(id);\n    };\n\n    // ---------- Launcher and preview ----------\n    const fab = el(\"button\", { type: \"button\", class: `ckw-fab ckw-msgr-fab${label ? \"\" : \" ckw-msgr-round\"}`, \"data-pos\": position, \"aria-haspopup\": \"dialog\" });\n    const prev = el(\"div\", { class: \"ckw-msgr-preview\", \"data-pos\": position, role: \"status\" });\n    const drawFab = () => {\n        fab.replaceChildren(icon(open ? I.cross : I.chat, label ? 16 : 20));\n        if (label) fab.append(el(\"span\", {}, label));\n        if (unseen.length && !open) fab.append(el(\"span\", { class: \"ckw-msgr-count\", \"aria-hidden\": \"true\" }, String(Math.min(unseen.length, 9))));\n        fab.setAttribute(\"aria-expanded\", String(open));\n        fab.setAttribute(\"aria-label\", open ? \"Close chat\" : unseen.length ? `Open chat, ${unseen.length} new ${unseen.length === 1 ? \"reply\" : \"replies\"}` : \"Open chat\");\n        drawPreview();\n    };\n    const drawPreview = () => {\n        const m = unseen.at(-1);\n        if (!previewOn || open || previewGone || !m || !launcherOn) return prev.remove();\n        const x = el(\"button\", { type: \"button\", class: \"ckw-msgr-preview-x\", \"aria-label\": \"Dismiss\" }, icon(I.cross, 12));\n        x.addEventListener(\"click\", (e) => {\n            e.stopPropagation();\n            previewGone = true;\n            drawPreview();\n        });\n        const card = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-preview-card\" },\n            el(\"span\", { class: \"ckw-msgr-preview-who\" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` · ${unseen.length} new` : \"\"}`),\n            el(\"span\", { class: \"ckw-msgr-preview-text\" }, m.body),\n        );\n        card.addEventListener(\"click\", () => show(\"messages\"));\n        prev.replaceChildren(card, x);\n        if (!prev.isConnected) root.appendChild(prev);\n    };\n    fab.addEventListener(\"click\", () => {\n        chime.unlock();\n        if (open) close();\n        else show(unseen.length ? \"messages\" : \"home\");\n    });\n    if (launcherOn) root.appendChild(fab);\n\n    // ---------- Panel ----------\n    const pop = el(\"div\", { class: \"ckw-pop ckw-msgr\", \"data-pos\": position, role: \"dialog\", \"aria-label\": title });\n    const head = el(\"div\", { class: \"ckw-pop-head ckw-msgr-head\" });\n    const body = el(\"div\", { class: \"ckw-pop-body ckw-msgr-body\" });\n    const tabs = el(\"nav\", { class: \"ckw-msgr-tabs\", \"aria-label\": \"Messenger\" });\n    pop.addEventListener(\"click\", () => chime.unlock());\n\n    // The chat's compose form keeps its elements between draws, so the field never loses the focus.\n    const form = el(\"form\", { class: \"ckw-msgr-compose\" });\n    const err = el(\"p\", { class: \"ckw-msgr-error\", role: \"alert\" });\n    const email = el(\"input\", { class: \"ckw-input\", type: \"email\", inputmode: \"email\", autocomplete: \"email\", placeholder: \"Your email (optional), so we can follow up\", \"aria-label\": \"Your email (optional)\", maxlength: \"200\" });\n    const row = el(\"div\", { class: \"ckw-msgr-row\" });\n    const text = el(\"textarea\", { class: \"ckw-textarea ckw-msgr-input\", rows: \"1\", placeholder: \"Write a message…\", \"aria-label\": \"Message\", maxlength: \"4000\" });\n    const send = el(\"button\", { type: \"submit\", class: \"ckw-btn ckw-btn-primary ckw-msgr-send\", \"aria-label\": \"Send\" }, icon(I.send));\n    row.append(text, send);\n    form.append(row);\n\n    const list = el(\"ol\", { class: \"ckw-msgs\", \"aria-live\": \"polite\", \"aria-label\": \"Messages\" });\n    const needEmail = () => askEmail && !o.user()?.email && !thread?.hasEmail;\n    const emailOk = () => !email.value.trim() || EMAIL.test(email.value.trim());\n    const canSend = () => !!text.value.trim() && !pending && emailOk();\n\n    const closeBtn = () => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Close messenger\" }, icon(I.cross));\n        b.addEventListener(\"click\", () => close());\n        return b;\n    };\n    const go = (v: MessengerView | { article: string }) => {\n        view = v;\n        drawn = -1;\n        draw();\n        if (v === \"messages\") {\n            markSeen();\n            drawFab();\n            text.focus();\n        } else if (v === \"help\") helpInput.focus();\n        schedule(0);\n    };\n\n    const bubble = (m: ChatMessage, isPending = false) => {\n        const li = el(\"li\", { class: \"ckw-msg\", \"data-from\": m.from === \"visitor\" ? \"me\" : \"them\" }, el(\"div\", { class: \"ckw-bubble\" }, m.body));\n        if (isPending) li.setAttribute(\"aria-busy\", \"true\");\n        for (const a of m.articles ?? []) {\n            const chip = el(\"button\", { type: \"button\", class: \"ckw-msgr-cite\" }, icon(I.doc, 14), el(\"span\", {}, a.title));\n            chip.addEventListener(\"click\", () => go({ article: a.id }));\n            li.append(chip);\n        }\n        li.append(el(\"span\", { class: \"ckw-msg-meta\" }, `${m.from !== \"visitor\" ? `${whoLabel[m.from]} · ` : \"\"}${isPending ? \"Sending…\" : timeAgo(m.at)}`));\n        return li;\n    };\n\n    const articleRow = (a: ArticleSummary) => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-msgr-art\" }, el(\"span\", { class: \"ckw-msgr-art-t\" }, a.title), icon(I.next, 14));\n        b.addEventListener(\"click\", () => go({ article: a.id }));\n        return b;\n    };\n\n    const searchBox = () => {\n        const wrap = el(\"label\", { class: \"ckw-msgr-search\" }, icon(I.search, 14));\n        const input = el(\"input\", { class: \"ckw-msgr-search-in\", type: \"search\", placeholder: \"Search for help\", \"aria-label\": \"Search for help\", maxlength: \"200\" });\n        input.value = query;\n        let t: ReturnType<typeof setTimeout> | undefined;\n        input.addEventListener(\"input\", () => {\n            query = input.value;\n            clearTimeout(t);\n            t = setTimeout(() => {\n                if (view !== \"help\") return go(\"help\");\n                void loadArticles(true);\n            }, 250);\n        });\n        input.addEventListener(\"keydown\", (e) => {\n            if (e.key === \"Enter\") {\n                e.preventDefault();\n                if (view !== \"help\") go(\"help\");\n            }\n        });\n        wrap.append(input);\n        return wrap;\n    };\n    // Help's own field stays the same element between draws, so typing never loses the cursor.\n    const helpSearch = searchBox();\n    const helpInput = helpSearch.querySelector(\"input\")!;\n\n    let loadingArticles = false;\n    const loadArticles = async (force = false) => {\n        if (!helpOn || (loadingArticles && !force)) return;\n        loadingArticles = true;\n        const q = query.trim();\n        try {\n            const r = await api().articles(q || undefined);\n            if (q !== query.trim()) return;\n            articles = r.articles;\n            if (!q) hasArticles = r.articles.length > 0;\n        } catch {\n            articles = articles ?? [];\n        } finally {\n            loadingArticles = false;\n        }\n        draw();\n    };\n    const drawHome = () => {\n        head.replaceChildren(el(\"span\", { class: \"ckw-msgr-brand\" }, title), closeBtn());\n        const hero = el(\"div\", { class: \"ckw-msgr-hero\" }, el(\"p\", { class: \"ckw-msgr-hello\" }, greeting));\n        const last = (thread?.messages ?? []).at(-1);\n        const msgCard = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-card\" },\n            el(\n                \"span\",\n                { class: \"ckw-msgr-card-main\" },\n                el(\"b\", {}, last ? \"Recent message\" : \"Send us a message\"),\n                el(\"span\", { class: \"ckw-msgr-card-sub\" }, last ? `${last.from === \"visitor\" ? \"You\" : whoLabel[last.from]}: ${last.body}` : \"We usually answer within a few hours\"),\n            ),\n            unseen.length ? el(\"span\", { class: \"ckw-msgr-badge\" }, String(unseen.length)) : icon(I.send),\n        );\n        msgCard.addEventListener(\"click\", () => go(\"messages\"));\n        const parts: HTMLElement[] = [hero, msgCard];\n        if (helpOn && hasArticles !== false) {\n            const helpCard = el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, searchBox());\n            const top = (articles ?? []).slice(0, 4);\n            if (top.length) helpCard.append(...top.map(articleRow));\n            else if (articles === null) helpCard.append(el(\"div\", { class: \"ckw-skel ckw-msgr-skel\" }));\n            parts.push(helpCard);\n        }\n        body.replaceChildren(...parts);\n    };\n\n    const drawHelp = () => {\n        head.replaceChildren(el(\"span\", {}, \"Help\"), closeBtn());\n        if (helpInput.value !== query) helpInput.value = query;\n        const parts: HTMLElement[] = [helpSearch];\n        if (articles === null) parts.push(el(\"div\", { class: \"ckw-skel\" }));\n        else if (!articles.length) {\n            const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-primary\" }, \"Send us a message\");\n            ask.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(el(\"div\", { class: \"ckw-msgr-empty\" }, el(\"p\", {}, query.trim() ? `Nothing found for “${query.trim()}”.` : \"No help articles yet.\"), ask));\n        } else if (query.trim()) parts.push(el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...articles.map(articleRow)));\n        else {\n            const groups = new Map<string, ArticleSummary[]>();\n            for (const a of articles) groups.set(a.collection, [...(groups.get(a.collection) ?? []), a]);\n            for (const [name, items] of groups)\n                parts.push(el(\"section\", { class: \"ckw-msgr-group\" }, el(\"h3\", { class: \"ckw-msgr-group-h\" }, `${name} · ${items.length}`), el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...items.map(articleRow))));\n        }\n        // The field stays in place (moving it would take its focus); only what is under it changes.\n        if (body.firstChild !== helpSearch) body.replaceChildren(helpSearch);\n        while (body.childNodes.length > 1) body.lastChild!.remove();\n        body.append(...parts.slice(1));\n    };\n\n    let articleShown: { id: string; node: HTMLElement } | null = null;\n    const drawArticle = (id: string) => {\n        const back = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Back to help\" }, icon(I.back));\n        back.addEventListener(\"click\", () => go(\"help\"));\n        head.replaceChildren(back, el(\"span\", { class: \"ckw-msgr-head-t\" }, \"Help\"), closeBtn());\n        if (articleShown?.id === id) return body.replaceChildren(articleShown.node);\n        const node = el(\"article\", { class: \"ckw-msgr-doc\" }, el(\"div\", { class: \"ckw-skel\" }));\n        articleShown = { id, node };\n        body.replaceChildren(node);\n        api()\n            .article(id)\n            .then((a) => {\n                const foot = el(\"div\", { class: \"ckw-msgr-rate\" });\n                const drawRate = () => {\n                    if (rated.has(id)) return foot.replaceChildren(el(\"span\", {}, \"Thanks for letting us know.\"));\n                    const yes = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"Yes\");\n                    const no = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"No\");\n                    const rate = (helpful: boolean) => {\n                        rated = new Set(rated).add(id);\n                        drawRate();\n                        api()\n                            .rateArticle(id, helpful)\n                            .catch(() => undefined);\n                        if (!helpful) go(\"messages\");\n                    };\n                    yes.addEventListener(\"click\", () => rate(true));\n                    no.addEventListener(\"click\", () => rate(false));\n                    foot.replaceChildren(el(\"span\", {}, \"Did this answer your question?\"), el(\"span\", { class: \"ckw-msgr-rate-b\" }, yes, no));\n                };\n                drawRate();\n                const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-msgr-ask\" }, icon(I.chat), \"Still need help? Send us a message\");\n                ask.addEventListener(\"click\", () => go(\"messages\"));\n                node.replaceChildren(\n                    el(\"p\", { class: \"ckw-msgr-doc-c\" }, a.collection),\n                    el(\"h2\", { class: \"ckw-msgr-doc-t\" }, a.title),\n                    el(\"p\", { class: \"ckw-msgr-doc-c\" }, `Updated ${timeAgo(a.updatedAt)}`),\n                    el(\"div\", { class: \"ckw-msgr-doc-b\" }, ...a.blocks.map(blockOf)),\n                    foot,\n                    ask,\n                );\n            })\n            .catch((e: Error) => {\n                articleShown = null;\n                node.replaceChildren(el(\"p\", { class: \"ckw-msgr-error\" }, e.message));\n            });\n    };\n\n    let drawn = -1;\n    /** What the list shows, so a read that brings nothing new leaves it alone (no flicker, links stay where they are). */\n    let listSig = \"\";\n    const drawMessages = () => {\n        head.replaceChildren(el(\"span\", {}, title), closeBtn());\n        const msgs = thread?.messages ?? [];\n        const parts: HTMLElement[] = [];\n        if (!loaded) parts.push(el(\"div\", { class: \"ckw-skel\" }));\n        else {\n            const sig = `${msgs.map((m) => m.id).join(\",\")}|${pending ? pending.body : \"\"}|${Math.floor(Date.now() / 60_000)}`;\n            if (sig !== listSig) {\n                listSig = sig;\n                const greet = el(\"li\", { class: \"ckw-msg\", \"data-from\": \"them\" }, el(\"div\", { class: \"ckw-bubble\" }, greeting));\n                list.replaceChildren(greet, ...msgs.map((m) => bubble(m)), ...(pending ? [bubble(pending, true)] : []));\n            }\n            parts.push(list);\n        }\n        if (thread?.conversation?.status === \"solved\" && !pending) parts.push(el(\"p\", { class: \"ckw-fine ckw-msgr-note\" }, \"This conversation is closed. Write to start a new one.\"));\n        if (body.childNodes.length !== parts.length || parts.some((x, i) => body.childNodes[i] !== x)) body.replaceChildren(...parts);\n        const count = msgs.length + (pending ? 1 : 0);\n        if (count !== drawn) {\n            drawn = count;\n            body.scrollTop = body.scrollHeight;\n        }\n        err.textContent = error;\n        if (error && !err.isConnected) form.prepend(err);\n        else if (!error) err.remove();\n        if (needEmail()) {\n            if (emailOk()) email.removeAttribute(\"aria-invalid\");\n            else email.setAttribute(\"aria-invalid\", \"true\");\n            if (!email.isConnected) form.insertBefore(email, row);\n        } else email.remove();\n        send.disabled = !canSend();\n    };\n\n    const drawTabs = () => {\n        const current = typeof view === \"string\" ? view : \"help\";\n        const tab = (v: MessengerView, name: string, d: string, badge = 0) => {\n            const b = el(\"button\", { type: \"button\", class: \"ckw-msgr-tab\", \"aria-current\": current === v ? \"page\" : \"false\" }, icon(d, 18), el(\"span\", {}, name));\n            if (badge) b.append(el(\"span\", { class: \"ckw-msgr-count ckw-msgr-count-tab\" }, String(Math.min(badge, 9))));\n            b.addEventListener(\"click\", () => go(v));\n            return b;\n        };\n        tabs.replaceChildren(tab(\"home\", \"Home\", I.home), tab(\"messages\", \"Messages\", I.chat, view === \"messages\" ? 0 : unseen.length), ...(helpOn && hasArticles !== false ? [tab(\"help\", \"Help\", I.help)] : []));\n    };\n\n    const draw = () => {\n        if (!open) return;\n        pop.dataset.view = typeof view === \"string\" ? view : \"article\";\n        if (view === \"home\") drawHome();\n        else if (view === \"messages\") drawMessages();\n        else if (view === \"help\") drawHelp();\n        else drawArticle(view.article);\n        const kids: HTMLElement[] = [head, body];\n        if (view === \"messages\") kids.push(form);\n        kids.push(tabs);\n        drawTabs();\n        if (pop.childNodes.length !== kids.length || kids.some((k, i) => pop.childNodes[i] !== k)) pop.replaceChildren(...kids);\n    };\n\n    // ---------- Reading the chat ----------\n    const tick = async () => {\n        ctrl?.abort();\n        ctrl = new AbortController();\n        try {\n            take(await api().chat(ctrl.signal));\n            error = \"\";\n        } catch (e) {\n            if ((e as Error).name === \"AbortError\") return;\n            if (open && view === \"messages\") error = (e as Error).message;\n        }\n        loaded = true;\n        draw();\n        drawFab();\n        schedule();\n    };\n    /** The next read: often while the chat is on screen, now and then while the visitor waits for an answer. */\n    function schedule(now?: number) {\n        clearTimeout(poll);\n        const waiting = !!thread?.messages.some((m) => m.from === \"visitor\") && thread?.conversation?.status !== \"solved\";\n        const wrote = (thread?.messages ?? []).filter((m) => m.from === \"visitor\").at(-1)?.at;\n        const recent = !!wrote && Date.now() - new Date(wrote).getTime() < WAITING_FOR_MS;\n        const ms = now ?? (watching() ? POLL_OPEN_MS : waiting && recent ? POLL_WAITING_MS : open || waiting ? POLL_IDLE_MS : 0);\n        if (ms || now === 0) poll = setTimeout(() => void tick(), ms);\n    }\n    document.addEventListener(\"visibilitychange\", () => {\n        if (document.visibilityState === \"visible\") schedule(0);\n        else clearTimeout(poll);\n    });\n\n    const submit = async () => {\n        const msg = text.value.trim();\n        if (!msg || pending || !emailOk()) return;\n        chime.unlock();\n        pending = { id: \"pending\", from: \"visitor\", body: msg, at: new Date().toISOString() };\n        text.value = \"\";\n        error = \"\";\n        draw();\n        try {\n            take(await api().sendChat({ body: msg, email: needEmail() && email.value.trim() ? email.value.trim() : undefined, url: window.location.href.slice(0, 500) }));\n        } catch (e) {\n            text.value = msg;\n            error = (e as Error).message;\n        }\n        pending = null;\n        draw();\n        schedule();\n    };\n    form.addEventListener(\"submit\", (e) => {\n        e.preventDefault();\n        void submit();\n    });\n    text.addEventListener(\"keydown\", (e) => {\n        if (e.key === \"Enter\" && !e.shiftKey && !e.isComposing) {\n            e.preventDefault();\n            void submit();\n        }\n    });\n    text.addEventListener(\"input\", () => (send.disabled = !canSend()));\n    email.addEventListener(\"input\", () => draw());\n\n    function show(v: MessengerView | { article: string } = \"home\") {\n        open = true;\n        view = v === \"help\" && !helpOn ? \"home\" : v;\n        drawn = -1;\n        previewGone = true;\n        if (!pop.isConnected) root.appendChild(pop);\n        if (articles === null || (view === \"help\" && query)) void loadArticles();\n        draw();\n        drawFab();\n        if (view === \"messages\") {\n            markSeen();\n            text.focus();\n        }\n        schedule(0);\n    }\n    function close() {\n        if (!open) return;\n        open = false;\n        pop.remove();\n        drawFab();\n        schedule();\n        if (launcherOn) fab.focus();\n    }\n    const onKey = (e: KeyboardEvent) => {\n        if (e.key === \"Escape\" && open) close();\n    };\n    document.addEventListener(\"keydown\", onKey);\n\n    // One read on load (the count and preview of answers not seen yet), and the article count for the Help tab.\n    void tick();\n    if (helpOn) void loadArticles();\n    drawFab();\n\n    return {\n        open: (v) => show(v ?? \"home\"),\n        close,\n        toggle: () => (open ? close() : show()),\n        destroy: () => {\n            clearTimeout(poll);\n            ctrl?.abort();\n            document.removeEventListener(\"keydown\", onKey);\n            root.remove();\n        },\n    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+{"version":3,"sources":["../src/messenger-ui.ts"],"sourcesContent":["/**\n * The web messenger, after Featurebase's: a round launcher and a panel with three tabs, Home (greeting, the latest\n * chat, help search, top articles), Messages (the chat with the team, answered in MRRocket › Support by the owner or\n * the Customer experience agent) and Help (the product's published help articles, searchable, read in the panel).\n * While the panel is closed it checks for answers now and then; a new answer plays a short sound, shows a count on\n * the launcher and a preview card above it.\n *\n * Plain DOM, no React, so `<Messenger />` (Next.js) and the script tag share it; both load it only when it is used (a\n * dynamic import, and `sdk-messenger.js` for the script tag). Every text is set with textContent; articles arrive as\n * blocks, never HTML.\n */\nimport { type ArticleBlock, type ArticleSpan, type ArticleSummary, type ChatMessage, type ChatThread, type MessengerLook, createApi, inkOn, replyLine } from \"./api-client\";\nimport { injectStyles } from \"./styles-css\";\n\nexport interface MessengerUiOptions {\n    host: string;\n    apiKey: string;\n    /** The visitor id now (it changes on identify and reset). */\n    distinctId: () => string;\n    /** The signed-in person's id, name and email, when the site called identify. */\n    user: () => { id?: string; name?: string; email?: string } | undefined;\n    /** Show the round launcher (default true). Without it the panel opens only through `open()`. */\n    launcher?: boolean;\n    position?: \"bottom-right\" | \"bottom-left\";\n    /** The panel's title. */\n    title?: string;\n    /** The big line on Home and the first line of an empty chat. */\n    greeting?: string;\n    /** Ask anonymous visitors for an email (optional for them). Default true. */\n    askEmail?: boolean;\n    /** Text on the launcher; empty shows the icon only. */\n    label?: string;\n    /** How soon the team usually answers, said under \"Send us a message\" and in the chat's head. */\n    replyTime?: \"minutes\" | \"hours\" | \"day\";\n    /** The Help tab with the product's published help articles (default true; hidden while there are none). */\n    help?: boolean;\n    /** A short sound when an answer arrives (default true). */\n    sound?: boolean;\n    /** A preview of a new answer above the closed launcher (default true). */\n    preview?: boolean;\n    theme?: \"light\" | \"dark\" | \"auto\";\n    accent?: string;\n}\n\nexport type MessengerView = \"home\" | \"messages\" | \"help\";\n\nexport interface MessengerHandle {\n    /** Opens the panel, on Home or the given tab; `{ article }` opens a help article. */\n    open(view?: MessengerView | { article: string }): void;\n    close(): void;\n    toggle(): void;\n    /** Removes the launcher and the panel from the page. */\n    destroy(): void;\n}\n\nconst POLL_OPEN_MS = 4000;\n/** While the panel is closed: soon after the visitor wrote, answers are looked for often, later now and then. */\nconst POLL_WAITING_MS = 8000;\nconst POLL_IDLE_MS = 30000;\nconst WAITING_FOR_MS = 10 * 60_000;\nconst EMAIL = /^[^\\s@]+@[^\\s@]+\\.[^\\s@]{2,}$/;\nconst SEEN_KEY = \"ckw_msgr_seen\";\nconst whoLabel: Record<ChatMessage[\"from\"], string> = { visitor: \"You\", team: \"Team\", ai: \"AI agent\", auto: \"Team\" };\n\nconst readSeen = () => {\n    try {\n        return window.localStorage.getItem(SEEN_KEY) ?? \"\";\n    } catch {\n        return \"\";\n    }\n};\nconst writeSeen = (id: string) => {\n    try {\n        window.localStorage.setItem(SEEN_KEY, id);\n    } catch {\n        // Private mode: the count just shows again next time.\n    }\n};\n\nconst timeAgo = (iso: string) => {\n    const t = new Date(iso).getTime();\n    if (Number.isNaN(t)) return \"\";\n    const d = Math.max(0, Date.now() - t) / 1000;\n    if (d < 60) return \"just now\";\n    if (d < 3600) return `${Math.floor(d / 60)}m ago`;\n    if (d < 86400) return `${Math.floor(d / 3600)}h ago`;\n    if (d < 86400 * 30) return `${Math.floor(d / 86400)}d ago`;\n    return new Date(iso).toLocaleDateString(undefined, { month: \"short\", day: \"numeric\", year: \"numeric\" });\n};\n\nconst el = <K extends keyof HTMLElementTagNameMap>(tag: K, attrs: Record<string, string> = {}, ...kids: (Node | string | null | false | undefined)[]) => {\n    const e = document.createElement(tag);\n    for (const [k, v] of Object.entries(attrs)) e.setAttribute(k, v);\n    for (const k of kids) if (k !== null && k !== false && k !== undefined) e.append(k);\n    return e;\n};\n\nconst SVG_NS = \"http://www.w3.org/2000/svg\";\nconst icon = (d: string, size = 16) => {\n    const svg = document.createElementNS(SVG_NS, \"svg\");\n    for (const [k, v] of Object.entries({ class: \"ckw-icon\", width: String(size), height: String(size), viewBox: \"0 0 16 16\", fill: \"none\", stroke: \"currentColor\", \"stroke-width\": \"1.7\", \"stroke-linecap\": \"round\", \"stroke-linejoin\": \"round\", \"aria-hidden\": \"true\" }))\n        svg.setAttribute(k, v);\n    const path = document.createElementNS(SVG_NS, \"path\");\n    path.setAttribute(\"d\", d);\n    svg.appendChild(path);\n    return svg;\n};\nconst I = {\n    cross: \"m4 4 8 8M12 4l-8 8\",\n    chat: \"M2.5 4.5a2 2 0 0 1 2-2h7a2 2 0 0 1 2 2v4.5a2 2 0 0 1-2 2H7l-3 2.5V11a2 2 0 0 1-1.5-2z\",\n    send: \"M2.5 8h10M8.5 3.5 13 8l-4.5 4.5\",\n    up: \"M8 13V3M3.5 7.5 8 3l4.5 4.5\",\n    home: \"M2.5 7 8 2.5 13.5 7v6a1 1 0 0 1-1 1h-3v-4h-3v4h-3a1 1 0 0 1-1-1z\",\n    help: \"M8 14.5A6.5 6.5 0 1 0 8 1.5a6.5 6.5 0 0 0 0 13zM6.2 6.2a1.9 1.9 0 1 1 2.6 1.8c-.5.2-.8.6-.8 1.1v.4M8 11.6v.1\",\n    back: \"M10 3.5 5.5 8l4.5 4.5\",\n    next: \"M6 3.5 10.5 8 6 12.5\",\n    search: \"M7 11.5a4.5 4.5 0 1 0 0-9 4.5 4.5 0 0 0 0 9zM10.5 10.5l3 3\",\n    doc: \"M4 1.5h5.5l3 3V14a.5.5 0 0 1-.5.5H4a.5.5 0 0 1-.5-.5V2a.5.5 0 0 1 .5-.5zM9.5 1.5v3h3M6 8.5h4M6 11h4\",\n};\n\n/** A soft two-note chime made with Web Audio (no file to load). Browsers allow it once the visitor has clicked. */\nconst chime = (() => {\n    let ctx: AudioContext | null = null;\n    const get = () => {\n        const AC = window.AudioContext ?? (window as unknown as { webkitAudioContext?: typeof AudioContext }).webkitAudioContext;\n        if (!AC) return null;\n        ctx ??= new AC();\n        return ctx;\n    };\n    return {\n        /** Call from a click so later sounds may play. */\n        unlock: () => {\n            try {\n                const c = get();\n                if (c?.state === \"suspended\") void c.resume();\n            } catch {\n                // No audio: no sound.\n            }\n        },\n        play: () => {\n            try {\n                const c = get();\n                if (!c || c.state !== \"running\") return;\n                const t = c.currentTime;\n                [880, 1318.5].forEach((f, i) => {\n                    const o = c.createOscillator();\n                    const g = c.createGain();\n                    const at = t + i * 0.11;\n                    o.type = \"sine\";\n                    o.frequency.value = f;\n                    g.gain.setValueAtTime(0.0001, at);\n                    g.gain.exponentialRampToValueAtTime(0.12, at + 0.012);\n                    g.gain.exponentialRampToValueAtTime(0.0001, at + 0.32);\n                    o.connect(g);\n                    g.connect(c.destination);\n                    o.start(at);\n                    o.stop(at + 0.34);\n                });\n            } catch {\n                // No audio: no sound.\n            }\n        },\n    };\n})();\n\nconst spansOf = (spans: ArticleSpan[]) =>\n    spans.map((s) => {\n        let node: HTMLElement = s.href ? el(\"a\", { href: s.href, target: \"_blank\", rel: \"noopener noreferrer\" }, s.text) : el(\"span\", {}, s.text);\n        if (s.code) node = el(\"code\", {}, node);\n        if (s.italic) node = el(\"em\", {}, node);\n        if (s.bold) node = el(\"strong\", {}, node);\n        return node;\n    });\n\nconst blockOf = (b: ArticleBlock): HTMLElement => {\n    switch (b.type) {\n        case \"h2\":\n        case \"h3\":\n            return el(b.type, {}, ...spansOf(b.spans));\n        case \"quote\":\n            return el(\"blockquote\", {}, ...spansOf(b.spans));\n        case \"ul\":\n        case \"ol\":\n            return el(b.type, {}, ...b.items.map((it) => el(\"li\", {}, ...spansOf(it))));\n        case \"code\":\n            return el(\"pre\", {}, el(\"code\", {}, b.text));\n        case \"hr\":\n            return el(\"hr\");\n        default:\n            return el(\"p\", {}, ...spansOf(b.spans));\n    }\n};\n\n/** How long the launcher waits for the look from MRRocket before it shows with the code's options and the defaults. */\nconst LOOK_WAIT_MS = 2500;\n\n/**\n * Mounts the messenger with its look from MRRocket (Support › Messenger) underneath what the code passes: an option the\n * code sets wins, one it leaves out comes from MRRocket, then the default. Calls made before the look arrived wait.\n */\nexport const mountMessenger = (o: MessengerUiOptions): MessengerHandle => {\n    let real: MessengerHandle | null = null;\n    let gone = false;\n    const queued: ((h: MessengerHandle) => void)[] = [];\n    const later = (fn: (h: MessengerHandle) => void) => (real ? fn(real) : queued.push(fn));\n    const ctrl = new AbortController();\n    const start = (look: Partial<MessengerLook> | null) => {\n        if (real || gone) return;\n        const defined = Object.fromEntries(Object.entries(o).filter(([, v]) => v !== undefined)) as MessengerUiOptions;\n        real = build({ ...(look ?? {}), ...defined, accent: o.accent ?? look?.accent, theme: o.theme ?? look?.theme });\n        for (const fn of queued.splice(0)) fn(real);\n    };\n    const timer = setTimeout(() => start(null), LOOK_WAIT_MS);\n    createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() })\n        .messengerLook(ctrl.signal)\n        .then((look) => start(look))\n        .catch(() => start(null))\n        .finally(() => clearTimeout(timer));\n    return {\n        open: (v) => later((h) => h.open(v)),\n        close: () => real?.close(),\n        toggle: () => later((h) => h.toggle()),\n        destroy: () => {\n            gone = true;\n            ctrl.abort();\n            clearTimeout(timer);\n            real?.destroy();\n        },\n    };\n};\n\nconst build = (o: MessengerUiOptions): MessengerHandle => {\n    injectStyles();\n    const position = o.position ?? \"bottom-right\";\n    const title = o.title || \"Chat with us\";\n    const greeting = o.greeting || \"Hi! How can we help?\";\n    const askEmail = o.askEmail ?? true;\n    const label = o.label ?? \"\";\n    const reply = replyLine(o.replyTime);\n    /** The team's mark: the first letter of the title, on the accent. */\n    const initial = (title.trim()[0] ?? \"?\").toUpperCase();\n    const launcherOn = o.launcher ?? true;\n    const helpOn = o.help ?? true;\n    const soundOn = o.sound ?? true;\n    const previewOn = o.preview ?? true;\n    const api = () => createApi({ host: o.host, apiKey: o.apiKey, distinctId: o.distinctId(), user: o.user() });\n\n    const root = el(\"div\", { class: \"ckw-root\", \"data-theme\": o.theme ?? \"auto\" });\n    if (o.accent) {\n        root.style.setProperty(\"--ckw-accent\", o.accent);\n        root.style.setProperty(\"--ckw-accent-ink\", inkOn(o.accent));\n    }\n    document.body.appendChild(root);\n\n    let open = false;\n    let view: MessengerView | { article: string } = \"home\";\n    let thread: ChatThread | null = null;\n    let loaded = false;\n    let error = \"\";\n    let pending: ChatMessage | null = null;\n    /** The newest team message seen in this page load: what counts as new after it. */\n    let lastKnown: string | null = null;\n    let unseen: ChatMessage[] = [];\n    let previewGone = false;\n    let poll: ReturnType<typeof setTimeout> | undefined;\n    let ctrl: AbortController | null = null;\n    let articles: ArticleSummary[] | null = null;\n    let query = \"\";\n    let rated = new Set<string>();\n    /** Whether the product has any published article: the Help tab and Home's help card hide when it has none. */\n    let hasArticles: boolean | null = null;\n\n    const teamMsgs = (t: ChatThread | null) => (t?.messages ?? []).filter((m) => m.from !== \"visitor\");\n    const lastTeamId = (t: ChatThread | null) => teamMsgs(t).at(-1)?.id ?? \"\";\n    const watching = () => open && view === \"messages\" && document.visibilityState !== \"hidden\";\n\n    /** Takes a thread from the server: new answers count, chime and show in the preview. */\n    const take = (t: ChatThread) => {\n        const team = teamMsgs(t);\n        if (lastKnown === null) {\n            // First read: answers the visitor never saw in an earlier visit count, without a sound.\n            const seen = readSeen();\n            const i = team.findIndex((m) => m.id === seen);\n            unseen = t.messages.some((m) => m.from === \"visitor\") ? team.slice(i + 1).filter((m) => m.from !== \"auto\") : [];\n        } else {\n            const i = team.findIndex((m) => m.id === lastKnown);\n            const fresh = team.slice(i + 1).filter((m) => m.from !== \"auto\");\n            if (fresh.length) {\n                if (soundOn) chime.play();\n                if (!watching()) {\n                    unseen = [...unseen, ...fresh];\n                    previewGone = false;\n                }\n            }\n        }\n        lastKnown = lastTeamId(t);\n        thread = t;\n        if (watching()) markSeen();\n    };\n    const markSeen = () => {\n        unseen = [];\n        const id = lastTeamId(thread);\n        if (id) writeSeen(id);\n    };\n\n    const avatar = (size?: \"sm\") => el(\"span\", { class: `ckw-msgr-av${size ? \" ckw-msgr-av-sm\" : \"\"}`, \"aria-hidden\": \"true\" }, initial);\n\n    // ---------- Launcher and preview ----------\n    const fab = el(\"button\", { type: \"button\", class: `ckw-fab ckw-msgr-fab${label ? \"\" : \" ckw-msgr-round\"}`, \"data-pos\": position, \"aria-haspopup\": \"dialog\" });\n    const prev = el(\"div\", { class: \"ckw-msgr-preview\", \"data-pos\": position, role: \"status\" });\n    /** The open state the launcher's icon last showed: the icon turns only when it changes, not on every read. */\n    let fabShows: boolean | null = null;\n    const drawFab = () => {\n        const glyph = icon(open ? I.cross : I.chat, label ? 18 : 24);\n        if (fabShows !== null && fabShows !== open) glyph.classList.add(\"ckw-turn\");\n        fabShows = open;\n        fab.replaceChildren(glyph);\n        if (label) fab.append(el(\"span\", {}, label));\n        if (unseen.length && !open) fab.append(el(\"span\", { class: \"ckw-msgr-count\", \"aria-hidden\": \"true\" }, String(Math.min(unseen.length, 9))));\n        fab.setAttribute(\"aria-expanded\", String(open));\n        fab.setAttribute(\"aria-label\", open ? \"Close chat\" : unseen.length ? `Open chat, ${unseen.length} new ${unseen.length === 1 ? \"reply\" : \"replies\"}` : \"Open chat\");\n        drawPreview();\n    };\n    const drawPreview = () => {\n        const m = unseen.at(-1);\n        if (!previewOn || open || previewGone || !m || !launcherOn) return prev.remove();\n        const x = el(\"button\", { type: \"button\", class: \"ckw-msgr-preview-x\", \"aria-label\": \"Dismiss\" }, icon(I.cross, 12));\n        x.addEventListener(\"click\", (e) => {\n            e.stopPropagation();\n            previewGone = true;\n            drawPreview();\n        });\n        const card = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-preview-card\" },\n            avatar(),\n            el(\n                \"span\",\n                { class: \"ckw-msgr-preview-main\" },\n                el(\"span\", { class: \"ckw-msgr-preview-who\" }, `${whoLabel[m.from]}${unseen.length > 1 ? ` · ${unseen.length} new` : \"\"}`),\n                el(\"span\", { class: \"ckw-msgr-preview-text\" }, m.body),\n            ),\n        );\n        card.addEventListener(\"click\", () => show(\"messages\"));\n        prev.replaceChildren(card, x);\n        if (!prev.isConnected) root.appendChild(prev);\n    };\n    fab.addEventListener(\"click\", () => {\n        chime.unlock();\n        if (open) close();\n        else show(unseen.length ? \"messages\" : \"home\");\n    });\n    if (launcherOn) root.appendChild(fab);\n\n    // ---------- Panel ----------\n    const pop = el(\"div\", { class: \"ckw-pop ckw-msgr\", \"data-pos\": position, role: \"dialog\", \"aria-label\": title });\n    const head = el(\"div\", { class: \"ckw-pop-head ckw-msgr-head\" });\n    const body = el(\"div\", { class: \"ckw-pop-body ckw-msgr-body\" });\n    const tabs = el(\"nav\", { class: \"ckw-msgr-tabs\", \"aria-label\": \"Messenger\" });\n    pop.addEventListener(\"click\", () => chime.unlock());\n\n    // The chat's compose form keeps its elements between draws, so the field never loses the focus.\n    const form = el(\"form\", { class: \"ckw-msgr-compose\" });\n    const err = el(\"p\", { class: \"ckw-msgr-error\", role: \"alert\" });\n    const email = el(\"input\", { class: \"ckw-input\", type: \"email\", inputmode: \"email\", autocomplete: \"email\", placeholder: \"Your email (optional), so we can follow up\", \"aria-label\": \"Your email (optional)\", maxlength: \"200\" });\n    const row = el(\"div\", { class: \"ckw-msgr-row\" });\n    const text = el(\"textarea\", { class: \"ckw-textarea ckw-msgr-input\", rows: \"1\", placeholder: \"Write a message…\", \"aria-label\": \"Message\", maxlength: \"4000\" });\n    const send = el(\"button\", { type: \"submit\", class: \"ckw-msgr-send\", \"aria-label\": \"Send\" }, icon(I.up));\n    row.append(text, send);\n    form.append(row);\n\n    const list = el(\"ol\", { class: \"ckw-msgs\", \"aria-live\": \"polite\", \"aria-label\": \"Messages\" });\n    const needEmail = () => askEmail && !o.user()?.email && !thread?.hasEmail;\n    const emailOk = () => !email.value.trim() || EMAIL.test(email.value.trim());\n    const canSend = () => !!text.value.trim() && !pending && emailOk();\n\n    const closeBtn = () => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Close messenger\" }, icon(I.cross));\n        b.addEventListener(\"click\", () => close());\n        return b;\n    };\n    const go = (v: MessengerView | { article: string }) => {\n        view = v;\n        drawn = -1;\n        draw();\n        if (v === \"messages\") {\n            markSeen();\n            drawFab();\n            text.focus();\n        } else if (v === \"help\") helpInput.focus();\n        schedule(0);\n    };\n\n    const bubble = (m: ChatMessage, isPending = false) => {\n        const li = el(\"li\", { class: \"ckw-msg\", \"data-from\": m.from === \"visitor\" ? \"me\" : \"them\" }, el(\"div\", { class: \"ckw-bubble\" }, m.body));\n        if (isPending) li.setAttribute(\"aria-busy\", \"true\");\n        for (const a of m.articles ?? []) {\n            const chip = el(\"button\", { type: \"button\", class: \"ckw-msgr-cite\" }, icon(I.doc, 14), el(\"span\", {}, a.title));\n            chip.addEventListener(\"click\", () => go({ article: a.id }));\n            li.append(chip);\n        }\n        li.append(el(\"span\", { class: \"ckw-msg-meta\" }, `${m.from !== \"visitor\" ? `${whoLabel[m.from]} · ` : \"\"}${isPending ? \"Sending…\" : timeAgo(m.at)}`));\n        return li;\n    };\n\n    const articleRow = (a: ArticleSummary) => {\n        const b = el(\"button\", { type: \"button\", class: \"ckw-msgr-art\" }, el(\"span\", { class: \"ckw-msgr-art-t\" }, a.title), icon(I.next, 14));\n        b.addEventListener(\"click\", () => go({ article: a.id }));\n        return b;\n    };\n\n    const searchBox = () => {\n        const wrap = el(\"label\", { class: \"ckw-msgr-search\" });\n        const input = el(\"input\", { class: \"ckw-msgr-search-in\", type: \"search\", placeholder: \"Search for help\", \"aria-label\": \"Search for help\", maxlength: \"200\" });\n        input.value = query;\n        let t: ReturnType<typeof setTimeout> | undefined;\n        input.addEventListener(\"input\", () => {\n            query = input.value;\n            clearTimeout(t);\n            t = setTimeout(() => {\n                if (view !== \"help\") return go(\"help\");\n                void loadArticles(true);\n            }, 250);\n        });\n        input.addEventListener(\"keydown\", (e) => {\n            if (e.key === \"Enter\") {\n                e.preventDefault();\n                if (view !== \"help\") go(\"help\");\n            }\n        });\n        wrap.append(input, icon(I.search, 16));\n        return wrap;\n    };\n    // Help's own field stays the same element between draws, so typing never loses the cursor.\n    const helpSearch = searchBox();\n    const helpInput = helpSearch.querySelector(\"input\")!;\n\n    let loadingArticles = false;\n    const loadArticles = async (force = false) => {\n        if (!helpOn || (loadingArticles && !force)) return;\n        loadingArticles = true;\n        const q = query.trim();\n        try {\n            const r = await api().articles(q || undefined);\n            if (q !== query.trim()) return;\n            articles = r.articles;\n            if (!q) hasArticles = r.articles.length > 0;\n        } catch {\n            articles = articles ?? [];\n        } finally {\n            loadingArticles = false;\n        }\n        draw();\n    };\n    const drawHome = () => {\n        head.replaceChildren(el(\"span\", { class: \"ckw-msgr-brand\" }, avatar(\"sm\"), el(\"span\", {}, title)), closeBtn());\n        const hero = el(\"div\", { class: \"ckw-msgr-hero\" }, el(\"p\", { class: \"ckw-msgr-hello\" }, greeting));\n        const last = (thread?.messages ?? []).at(-1);\n        const parts: HTMLElement[] = [hero];\n        if (last) {\n            const recent = el(\n                \"button\",\n                { type: \"button\", class: \"ckw-msgr-card ckw-msgr-recent\" },\n                el(\"span\", { class: \"ckw-msgr-card-label\" }, \"Recent message\"),\n                el(\n                    \"span\",\n                    { class: \"ckw-msgr-recent-row\" },\n                    avatar(),\n                    el(\n                        \"span\",\n                        { class: \"ckw-msgr-card-main\" },\n                        el(\"span\", { class: \"ckw-msgr-card-sub ckw-msgr-recent-text\" }, last.body),\n                        el(\"span\", { class: \"ckw-msgr-card-meta\" }, `${last.from === \"visitor\" ? \"You\" : whoLabel[last.from]} · ${timeAgo(last.at)}`),\n                    ),\n                    unseen.length ? el(\"span\", { class: \"ckw-msgr-badge\" }, String(unseen.length)) : icon(I.next, 14),\n                ),\n            );\n            recent.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(recent);\n        }\n        const msgCard = el(\n            \"button\",\n            { type: \"button\", class: \"ckw-msgr-card\" },\n            el(\"span\", { class: \"ckw-msgr-card-main\" }, el(\"b\", {}, \"Send us a message\"), el(\"span\", { class: \"ckw-msgr-card-sub\" }, reply)),\n            el(\"span\", { class: \"ckw-msgr-go\" }, icon(I.send)),\n        );\n        msgCard.addEventListener(\"click\", () => go(\"messages\"));\n        parts.push(msgCard);\n        if (helpOn && hasArticles !== false) {\n            const helpCard = el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, searchBox());\n            const top = (articles ?? []).slice(0, 4);\n            if (top.length) helpCard.append(...top.map(articleRow));\n            else if (articles === null) helpCard.append(el(\"div\", { class: \"ckw-skel ckw-msgr-skel\" }));\n            parts.push(helpCard);\n        }\n        body.replaceChildren(...parts);\n    };\n\n    const drawHelp = () => {\n        head.replaceChildren(el(\"span\", {}, \"Help\"), closeBtn());\n        if (helpInput.value !== query) helpInput.value = query;\n        const parts: HTMLElement[] = [helpSearch];\n        if (articles === null) parts.push(el(\"div\", { class: \"ckw-skel\" }));\n        else if (!articles.length) {\n            const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-primary\" }, \"Send us a message\");\n            ask.addEventListener(\"click\", () => go(\"messages\"));\n            parts.push(el(\"div\", { class: \"ckw-msgr-empty\" }, el(\"p\", {}, query.trim() ? `Nothing found for “${query.trim()}”.` : \"No help articles yet.\"), ask));\n        } else if (query.trim()) parts.push(el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...articles.map(articleRow)));\n        else {\n            const groups = new Map<string, ArticleSummary[]>();\n            for (const a of articles) groups.set(a.collection, [...(groups.get(a.collection) ?? []), a]);\n            for (const [name, items] of groups)\n                parts.push(el(\"section\", { class: \"ckw-msgr-group\" }, el(\"h3\", { class: \"ckw-msgr-group-h\" }, `${name} · ${items.length}`), el(\"div\", { class: \"ckw-msgr-card ckw-msgr-card-col\" }, ...items.map(articleRow))));\n        }\n        // The field stays in place (moving it would take its focus); only what is under it changes.\n        if (body.firstChild !== helpSearch) body.replaceChildren(helpSearch);\n        while (body.childNodes.length > 1) body.lastChild!.remove();\n        body.append(...parts.slice(1));\n    };\n\n    let articleShown: { id: string; node: HTMLElement } | null = null;\n    const drawArticle = (id: string) => {\n        const back = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-btn-ghost ckw-msgr-x\", \"aria-label\": \"Back to help\" }, icon(I.back));\n        back.addEventListener(\"click\", () => go(\"help\"));\n        head.replaceChildren(back, el(\"span\", { class: \"ckw-msgr-head-t\" }, \"Help\"), closeBtn());\n        if (articleShown?.id === id) return body.replaceChildren(articleShown.node);\n        const node = el(\"article\", { class: \"ckw-msgr-doc\" }, el(\"div\", { class: \"ckw-skel\" }));\n        articleShown = { id, node };\n        body.replaceChildren(node);\n        api()\n            .article(id)\n            .then((a) => {\n                const foot = el(\"div\", { class: \"ckw-msgr-rate\" });\n                const drawRate = () => {\n                    if (rated.has(id)) return foot.replaceChildren(el(\"span\", {}, \"Thanks for letting us know.\"));\n                    const yes = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"Yes\");\n                    const no = el(\"button\", { type: \"button\", class: \"ckw-btn\" }, \"No\");\n                    const rate = (helpful: boolean) => {\n                        rated = new Set(rated).add(id);\n                        drawRate();\n                        api()\n                            .rateArticle(id, helpful)\n                            .catch(() => undefined);\n                        if (!helpful) go(\"messages\");\n                    };\n                    yes.addEventListener(\"click\", () => rate(true));\n                    no.addEventListener(\"click\", () => rate(false));\n                    foot.replaceChildren(el(\"span\", {}, \"Did this answer your question?\"), el(\"span\", { class: \"ckw-msgr-rate-b\" }, yes, no));\n                };\n                drawRate();\n                const ask = el(\"button\", { type: \"button\", class: \"ckw-btn ckw-msgr-ask\" }, icon(I.chat), \"Still need help? 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package/dist/react-native/index.d.cts

@@ -134,6 +134,10 @@ interface MessengerLook {
     title: string;
     greeting: string;
     label: string;
+    /** How soon the team usually answers (MRRocket from 0.10; older servers leave it out). */
+    replyTime?: "minutes" | "hours" | "day";
+    /** A round chat button in the app (React Native) too. */
+    appLauncher?: boolean;
     help: boolean;
     sound: boolean;
     preview: boolean;
@@ -391,7 +395,7 @@ interface FlowsController {
 
 type VariantId = string;
 /** This build of the SDK. Sent with the config request so MRRocket knows what the site runs (error tracking, flags). */
-declare const SDK_VERSION = "0.9.0";
+declare const SDK_VERSION = "0.10.0";
 /** One variant of an experiment. `changes` replaces texts that the page marks with `<Text id>`. */
 interface VariantConfig {
     id: VariantId;
@@ -742,11 +746,17 @@ declare const useMessenger: () => {
     toggle: () => void;
 };
 interface NativeMessengerOptions {
-    /** A round chat button bottom right (default false: open it with `useMessenger().open()` from your own button). */
+    /** A round chat button (default false: open it with `useMessenger().open()` from your own button). */
     launcher?: boolean;
+    /** Where the chat button sits (default bottom right). */
+    position?: "bottom-right" | "bottom-left";
+    /** Text beside the chat button's icon; empty: the round button. */
+    label?: string;
     title?: string;
     /** The big line on Home and the first line of an empty chat. */
     greeting?: string;
+    /** How soon the team usually answers, said under "Send us a message" and in the chat's head. */
+    replyTime?: "minutes" | "hours" | "day";
     /** Ask people the app did not identify with an email for an email (optional for them). Default true. */
     askEmail?: boolean;
     /** The Help tab with your published help articles (default true; hidden while there are none). */

package/dist/react-native/index.d.ts

@@ -134,6 +134,10 @@ interface MessengerLook {
     title: string;
     greeting: string;
     label: string;
+    /** How soon the team usually answers (MRRocket from 0.10; older servers leave it out). */
+    replyTime?: "minutes" | "hours" | "day";
+    /** A round chat button in the app (React Native) too. */
+    appLauncher?: boolean;
     help: boolean;
     sound: boolean;
     preview: boolean;
@@ -391,7 +395,7 @@ interface FlowsController {
 
 type VariantId = string;
 /** This build of the SDK. Sent with the config request so MRRocket knows what the site runs (error tracking, flags). */
-declare const SDK_VERSION = "0.9.0";
+declare const SDK_VERSION = "0.10.0";
 /** One variant of an experiment. `changes` replaces texts that the page marks with `<Text id>`. */
 interface VariantConfig {
     id: VariantId;
@@ -742,11 +746,17 @@ declare const useMessenger: () => {
     toggle: () => void;
 };
 interface NativeMessengerOptions {
-    /** A round chat button bottom right (default false: open it with `useMessenger().open()` from your own button). */
+    /** A round chat button (default false: open it with `useMessenger().open()` from your own button). */
     launcher?: boolean;
+    /** Where the chat button sits (default bottom right). */
+    position?: "bottom-right" | "bottom-left";
+    /** Text beside the chat button's icon; empty: the round button. */
+    label?: string;
     title?: string;
     /** The big line on Home and the first line of an empty chat. */
     greeting?: string;
+    /** How soon the team usually answers, said under "Send us a message" and in the chat's head. */
+    replyTime?: "minutes" | "hours" | "day";
     /** Ask people the app did not identify with an email for an email (optional for them). Default true. */
     askEmail?: boolean;
     /** The Help tab with your published help articles (default true; hidden while there are none). */