@moveo-ai/web-client 0.110.0-true.2 → 0.110.0-true.3

package/dist/iframe.min.js.LICENSE.txt

@@ -6,7 +6,7 @@
 
 /*!
  * 
- *   @moveo-ai/web-client v0.110.0-true.2
+ *   @moveo-ai/web-client v0.110.0-true.3
  *   Copyright (c) Moveo.ai (TM)
  *
  */

package/dist/index.html

@@ -11,7 +11,7 @@
     const widgetId = urlParams.get('widgetId');
 
     const script = document.createElement('script');
-    script.src = 'iframe.min.js?9ef8e02f48431552bce6';
+    script.src = 'iframe.min.js?8f6e51ecb4aa52fc0737';
 
     script.onload = function () {
       if (widgetId) {

package/dist/preview/index.html

@@ -4,11 +4,11 @@
 
     body::before {
       background-image: url('/public/background.svg');
-    }</style><script src="../audio-client.min.js?9ef8e02f48431552bce6"></script></head><body><div class="flex flex-row flex-wrap justify-between p-[10%] pb-0 mobile:flex-col mobile:items-center mobile:p-0 mobile:pt-[75px]"><div class="w-[510px] mb-9 mobile:flex mobile:flex-col mobile:items-center mobile:w-auto mobile:min-w-0"><p class="mt-0 mb-6 text-[42px] leading-[51px] font-bold mobile:text-center mobile:text-[28px] mobile:leading-[34px]"><span class="colored text-preview-muted">Preview</span> and <span class="colored text-preview-muted">Test</span><br/>your Webchat</p><p class="mb-9 text-2xl leading-[30px] font-normal mobile:text-center mobile:text-base mobile:leading-5 mobile:w-[280px]">Moveo.ai can help you build engaging conversational applications powered by Artificial Intelligence.</p><div class="flex flex-row justify-start"><button class="action_button hidden cursor-pointer" id="open-chat-button">Open Webchat</button> <button class="action_button hidden mobile:hidden cursor-pointer" id="close-chat-button">Close Webchat</button> <button class="action_button hidden cursor-pointer" id="render-chat-button">Render Webchat</button></div></div><div class="hidden box-border flex-initial w-[512px] h-[562px] min-w-[300px] mb-16 rounded-lg border-2 border-brand-background bg-white shadow-[2px_3px_6px_rgb(104_104_104/10%)] mobile:mx-[10%] mobile:w-4/5" id="embed-chat-container"><p class="mt-[10%] mx-7 mb-0 text-base leading-6 text-center" id="embed-text">The webchat will render in the html element of your choice. Render the webchat here, in order to preview other settings.</p><div class="hidden w-full h-full" id="embed-chat"></div></div></div><script>const queryString = window.location.search;
+    }</style><script src="../audio-client.min.js?8f6e51ecb4aa52fc0737"></script></head><body><div class="flex flex-row flex-wrap justify-between p-[10%] pb-0 mobile:flex-col mobile:items-center mobile:p-0 mobile:pt-[75px]"><div class="w-[510px] mb-9 mobile:flex mobile:flex-col mobile:items-center mobile:w-auto mobile:min-w-0"><p class="mt-0 mb-6 text-[42px] leading-[51px] font-bold mobile:text-center mobile:text-[28px] mobile:leading-[34px]"><span class="colored text-preview-muted">Preview</span> and <span class="colored text-preview-muted">Test</span><br/>your Webchat</p><p class="mb-9 text-2xl leading-[30px] font-normal mobile:text-center mobile:text-base mobile:leading-5 mobile:w-[280px]">Moveo.ai can help you build engaging conversational applications powered by Artificial Intelligence.</p><div class="flex flex-row justify-start"><button class="action_button hidden cursor-pointer" id="open-chat-button">Open Webchat</button> <button class="action_button hidden mobile:hidden cursor-pointer" id="close-chat-button">Close Webchat</button> <button class="action_button hidden cursor-pointer" id="render-chat-button">Render Webchat</button></div></div><div class="hidden box-border flex-initial w-[512px] h-[562px] min-w-[300px] mb-16 rounded-lg border-2 border-brand-background bg-white shadow-[2px_3px_6px_rgb(104_104_104/10%)] mobile:mx-[10%] mobile:w-4/5" id="embed-chat-container"><p class="mt-[10%] mx-7 mb-0 text-base leading-6 text-center" id="embed-text">The webchat will render in the html element of your choice. Render the webchat here, in order to preview other settings.</p><div class="hidden w-full h-full" id="embed-chat"></div></div></div><script>const queryString = window.location.search;
     const urlParams = new URLSearchParams(queryString);
 
     // Find web-client.min.js directly
-    const webpackFiles = `../iframe.min.js?9ef8e02f48431552bce6,../web-client.min.js?9ef8e02f48431552bce6,../preview.css.min.js?9ef8e02f48431552bce6,../audio-client.min.js?9ef8e02f48431552bce6,../webrtc-client.min.js?9ef8e02f48431552bce6,../telnyx-client.min.js?9ef8e02f48431552bce6`.split(',');
+    const webpackFiles = `../iframe.min.js?8f6e51ecb4aa52fc0737,../web-client.min.js?8f6e51ecb4aa52fc0737,../preview.css.min.js?8f6e51ecb4aa52fc0737,../audio-client.min.js?8f6e51ecb4aa52fc0737,../webrtc-client.min.js?8f6e51ecb4aa52fc0737,../telnyx-client.min.js?8f6e51ecb4aa52fc0737`.split(',');
     const webClientFile = webpackFiles.find(file => file.includes('web-client.min.js'));
     const previewCssFile = webpackFiles.find(file => file.includes('preview.css.min.js'));
 

package/dist/preview.css.min.js.LICENSE.txt

@@ -1,6 +1,6 @@
 /*!
  * 
- *   @moveo-ai/web-client v0.110.0-true.2
+ *   @moveo-ai/web-client v0.110.0-true.3
  *   Copyright (c) Moveo.ai (TM)
  *
  */

package/dist/public/locales/ar.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "نافذة الدردشة"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "إلغاء مكالمة معاينة الصوت",
@@ -44,7 +47,6 @@
     "end_conversation": "إنهاء المحادثة",
     "expand": "تكبير",
     "launcher_label": "فتح نافذة الدردشة",
-    "minimize": "طي",
     "restart": "إعادة التشغيل",
     "resume": "استئناف",
     "show_more": "إظهار المزيد",
@@ -61,6 +63,11 @@
     "previous_slide": "الشريحة السابقة"
   },
   "chat": {
+    "delivery": {
+      "delivered": "تم التسليم في {{0}}",
+      "read": "تمت القراءة في {{0}}",
+      "sending": "جارٍ الإرسال"
+    },
     "incoming": {
       "audio": "تم استلام مقطع صوتي",
       "carousel": "تم استلام مجموعة بها {{count}} بطاقات",
@@ -97,6 +104,7 @@
   "events": {
     "member_join": "انضم {{0}} إلى المحادثة",
     "member_leave": "غادر {{0}} المحادثة",
+    "member_takeover": "{{0}} تولى المحادثة",
     "resolved": {
       "subtitle": "ستظل نشطة لمدة <0>{{time}}</0>",
       "title": "تم حل هذه المحادثة"
@@ -138,9 +146,27 @@
     "help": "هل تحتاج إلى مساعدة؟"
   },
   "loading": {
-    "creating_answer": "جارٍ إنشاء الإجابة...",
-    "fetching_data": "جارٍ جلب البيانات...",
-    "processing_request": "جارٍ معالجة الطلب..."
+    "look_up": {
+      "article": "جارٍ البحث عن المقالة المناسبة...",
+      "documentation": "جارٍ مراجعة الوثائق...",
+      "guidance": "جارٍ قراءة أحدث الإرشادات...",
+      "help_centre": "جارٍ البحث في مركز المساعدة...",
+      "knowledge_base": "جارٍ التحقق من قاعدة المعرفة..."
+    },
+    "nearly": {
+      "almost": "أوشكت على الانتهاء...",
+      "confirming": "جارٍ تأكيد التفاصيل...",
+      "last_check": "تحقق أخير...",
+      "making_sure": "أتأكد من صحة ذلك..."
+    },
+    "slow": "يستغرق هذا وقتًا أطول من المعتاد، وما زلت أعمل عليه.",
+    "weigh_up": {
+      "clearest": "جارٍ اختيار الإجابة الأوضح...",
+      "comparing": "جارٍ مقارنة بعض الإجابات...",
+      "cross_check": "جارٍ التحقق مما وجدته...",
+      "fits_best": "جارٍ تحديد الإجابة الأنسب...",
+      "weighing": "جارٍ الموازنة بين إجابتين..."
+    }
   },
   "media": {
     "embedded_content": "محتوى مضمّن"
@@ -171,7 +197,6 @@
   "references": {
     "title": "مقالات ذات صلة"
   },
-  "reset_conversation": "إعادة تعيين المحادثة",
   "status": {
     "away": "بعيد",
     "connecting": "جارٍ الاتصال",

package/dist/public/locales/bg.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Прозорец за чат"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Отмени тестовото аудиообаждане",
@@ -44,7 +47,6 @@
     "end_conversation": "Край на разговора",
     "expand": "Разгъни",
     "launcher_label": "Отвори прозореца за чат",
-    "minimize": "Минимизирай",
     "restart": "Рестартирай",
     "resume": "Възобнови",
     "show_more": "Покажи повече",
@@ -61,6 +63,11 @@
     "previous_slide": "Предишен слайд"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Доставено в {{0}}",
+      "read": "Прочетено в {{0}}",
+      "sending": "Изпраща се"
+    },
     "incoming": {
       "audio": "Получено аудио",
       "carousel": "Получена въртележка с {{count}} карти",
@@ -97,6 +104,7 @@
   "events": {
     "member_join": "{{0}} се присъедини към разговора",
     "member_leave": "{{0}} напусна разговора",
+    "member_takeover": "{{0}} пое разговора",
     "resolved": {
       "subtitle": "Ще остане активен още <0>{{time}}</0>",
       "title": "Този разговор е разрешен"
@@ -138,9 +146,27 @@
     "help": "Нуждаете ли се от помощ?"
   },
   "loading": {
-    "creating_answer": "Създаваме отговор...",
-    "fetching_data": "Извличаме данни...",
-    "processing_request": "Обработваме заявката..."
+    "look_up": {
+      "article": "Търся подходящата статия...",
+      "documentation": "Преглеждам документацията...",
+      "guidance": "Чета последните указания...",
+      "help_centre": "Търся в центъра за помощ...",
+      "knowledge_base": "Проверявам базата знания..."
+    },
+    "nearly": {
+      "almost": "Почти готово...",
+      "confirming": "Потвърждавам детайлите...",
+      "last_check": "Още една последна проверка...",
+      "making_sure": "Уверявам се, че е правилно..."
+    },
+    "slow": "Това отнема повече време от обичайното — още работя по него.",
+    "weigh_up": {
+      "clearest": "Избирам най-ясния отговор...",
+      "comparing": "Сравнявам няколко отговора...",
+      "cross_check": "Сверявам това, което намерих...",
+      "fits_best": "Проверявам кой отговор пасва най-добре...",
+      "weighing": "Преценявам два отговора..."
+    }
   },
   "media": {
     "embedded_content": "Вградено съдържание"
@@ -171,7 +197,6 @@
   "references": {
     "title": "Свързани статии"
   },
-  "reset_conversation": "Нулирай разговора",
   "status": {
     "away": "Отсъства",
     "connecting": "Свързване",

package/dist/public/locales/cs.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Okno chatu"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Zrušit zvukový testovací hovor",
@@ -44,7 +47,6 @@
     "end_conversation": "Ukončit konverzaci",
     "expand": "Rozbalit",
     "launcher_label": "Otevřít okno chatu",
-    "minimize": "Minimalizovat",
     "restart": "Restartovat",
     "resume": "Pokračovat",
     "show_more": "Ukázat více",
@@ -61,6 +63,11 @@
     "previous_slide": "Předchozí snímek"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Doručeno v {{0}}",
+      "read": "Přečteno v {{0}}",
+      "sending": "Odesílání"
+    },
     "incoming": {
       "audio": "Přijat zvukový záznam",
       "carousel": "Přijat karusel s {{count}} kartami",
@@ -97,6 +104,7 @@
   "events": {
     "member_join": "{{0}} se připojil(a) ke konverzaci",
     "member_leave": "{{0}} opustil(a) konverzaci",
+    "member_takeover": "{{0}} převzal(a) konverzaci",
     "resolved": {
       "subtitle": "Zůstane aktivní po dobu <0>{{time}}</0>",
       "title": "Tato konverzace byla vyřešena"
@@ -138,9 +146,27 @@
     "help": "Potřebujete pomoc?"
   },
   "loading": {
-    "creating_answer": "Vytváříme odpověď...",
-    "fetching_data": "Načítáme data...",
-    "processing_request": "Zpracováváme požadavek..."
+    "look_up": {
+      "article": "Hledám správný článek...",
+      "documentation": "Procházím dokumentaci...",
+      "guidance": "Čtu nejnovější pokyny...",
+      "help_centre": "Prohledávám centrum nápovědy...",
+      "knowledge_base": "Kontroluji znalostní bázi..."
+    },
+    "nearly": {
+      "almost": "Už to bude...",
+      "confirming": "Potvrzuji podrobnosti...",
+      "last_check": "Poslední kontrola...",
+      "making_sure": "Ujišťuji se, že je to správně..."
+    },
+    "slow": "Trvá to déle než obvykle — stále na tom pracuji.",
+    "weigh_up": {
+      "clearest": "Vybírám nejjasnější odpověď...",
+      "comparing": "Porovnávám několik odpovědí...",
+      "cross_check": "Ověřuji, co jsem našel...",
+      "fits_best": "Zjišťuji, která odpověď sedí nejlépe...",
+      "weighing": "Zvažuji dvě odpovědi..."
+    }
   },
   "media": {
     "embedded_content": "Vložený obsah"
@@ -171,7 +197,6 @@
   "references": {
     "title": "Související články"
   },
-  "reset_conversation": "Resetovat konverzaci",
   "status": {
     "away": "Pryč",
     "connecting": "Připojujeme",

package/dist/public/locales/da.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Chatvindue"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Annuller lyd-forhåndsvisningsopkald",
@@ -44,7 +47,6 @@
     "end_conversation": "Afslut samtale",
     "expand": "Udvid",
     "launcher_label": "Åbn chatvinduet",
-    "minimize": "Minimér",
     "restart": "Genstart",
     "resume": "Genoptag",
     "show_more": "Vis mere",
@@ -61,6 +63,11 @@
     "previous_slide": "Forrige slide"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Leveret kl. {{0}}",
+      "read": "Læst kl. {{0}}",
+      "sending": "Sender"
+    },
     "incoming": {
       "audio": "Lyd modtaget",
       "carousel": "Karrusel med {{count}} kort modtaget",
@@ -97,6 +104,7 @@
   "events": {
     "member_join": "{{0}} deltog i samtalen",
     "member_leave": "{{0}} forlod samtalen",
+    "member_takeover": "{{0}} har overtaget samtalen",
     "resolved": {
       "subtitle": "Den forbliver aktiv i <0>{{time}}</0>",
       "title": "Denne samtale er løst"
@@ -138,9 +146,27 @@
     "help": "Har du brug for hjælp?"
   },
   "loading": {
-    "creating_answer": "Opretter svar...",
-    "fetching_data": "Henter data...",
-    "processing_request": "Behandler anmodning..."
+    "look_up": {
+      "article": "Leder efter den rette artikel...",
+      "documentation": "Gennemgår dokumentationen...",
+      "guidance": "Læser de nyeste retningslinjer...",
+      "help_centre": "Søger i hjælpecentret...",
+      "knowledge_base": "Tjekker vidensbasen..."
+    },
+    "nearly": {
+      "almost": "Næsten klar...",
+      "confirming": "Bekræfter detaljerne...",
+      "last_check": "Et sidste tjek...",
+      "making_sure": "Sikrer mig, at det er rigtigt..."
+    },
+    "slow": "Det tager længere tid end normalt — jeg er stadig i gang.",
+    "weigh_up": {
+      "clearest": "Vælger det klareste svar...",
+      "comparing": "Sammenligner et par svar...",
+      "cross_check": "Dobbelttjekker det, jeg fandt...",
+      "fits_best": "Ser hvilket svar der passer bedst...",
+      "weighing": "Vejer to svar op mod hinanden..."
+    }
   },
   "media": {
     "embedded_content": "Indlejret indhold"
@@ -171,7 +197,6 @@
   "references": {
     "title": "Relaterede artikler"
   },
-  "reset_conversation": "Nulstil samtale",
   "status": {
     "away": "Fraværende",
     "connecting": "Tilslutter",

package/dist/public/locales/de.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Chatfenster"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Audio-Vorschauanruf abbrechen",
@@ -44,7 +47,6 @@
     "end_conversation": "Gespräch beenden",
     "expand": "Vergrößern",
     "launcher_label": "Chatfenster öffnen",
-    "minimize": "Minimieren",
     "restart": "Neu starten",
     "resume": "Fortfahren",
     "show_more": "Mehr anzeigen",
@@ -61,6 +63,11 @@
     "previous_slide": "Vorherige Folie"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Zugestellt um {{0}}",
+      "read": "Gelesen um {{0}}",
+      "sending": "Wird gesendet"
+    },
     "incoming": {
       "audio": "Audio empfangen",
       "carousel": "Karussell mit {{count}} Karten empfangen",
@@ -97,6 +104,7 @@
   "events": {
     "member_join": "{{0}} hat die Unterhaltung betreten",
     "member_leave": "{{0}} hat die Unterhaltung verlassen",
+    "member_takeover": "{{0}} hat das Gespräch übernommen",
     "resolved": {
       "subtitle": "Bleibt aktiv für <0>{{time}}</0>",
       "title": "Dieses Gespräch wurde abgeschlossen"
@@ -138,9 +146,27 @@
     "help": "Brauchen Sie Hilfe?"
   },
   "loading": {
-    "creating_answer": "Antwort wird erstellt...",
-    "fetching_data": "Daten werden geladen...",
-    "processing_request": "Anfrage wird verarbeitet..."
+    "look_up": {
+      "article": "Passenden Artikel suchen...",
+      "documentation": "Dokumentation durchsehen...",
+      "guidance": "Aktuelle Hinweise lesen...",
+      "help_centre": "Hilfecenter durchsuchen...",
+      "knowledge_base": "Wissensdatenbank prüfen..."
+    },
+    "nearly": {
+      "almost": "Fast geschafft...",
+      "confirming": "Details bestätigen...",
+      "last_check": "Eine letzte Prüfung...",
+      "making_sure": "Ich stelle sicher, dass das stimmt..."
+    },
+    "slow": "Das dauert länger als sonst — ich bin noch dran.",
+    "weigh_up": {
+      "clearest": "Klarste Antwort auswählen...",
+      "comparing": "Mehrere Antworten vergleichen...",
+      "cross_check": "Gefundenes gegenprüfen...",
+      "fits_best": "Passendste Antwort ermitteln...",
+      "weighing": "Zwei Antworten abwägen..."
+    }
   },
   "media": {
     "embedded_content": "Eingebetteter Inhalt"
@@ -171,7 +197,6 @@
   "references": {
     "title": "Verwandte Artikel"
   },
-  "reset_conversation": "Gespräch zurücksetzen",
   "status": {
     "away": "Abwesend",
     "connecting": "Verbindung wird hergestellt",

package/dist/public/locales/el.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Παράθυρο συνομιλίας"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Ακύρωση δοκιμαστικής κλήσης ήχου",
@@ -56,7 +59,6 @@
     "end_conversation": "Τερματισμός συνομιλίας",
     "expand": "Μεγιστοποίηση",
     "launcher_label": "Άνοιγμα συνομιλίας",
-    "minimize": "Ελαχιστοποίηση",
     "restart": "Επανεκκίνηση",
     "resume": "Συνέχιση",
     "show_more": "Περισσότερα",
@@ -73,6 +75,11 @@
     "previous_slide": "Προηγούμενη κάρτα"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Παραδόθηκε στις {{0}}",
+      "read": "Διαβάστηκε στις {{0}}",
+      "sending": "Αποστολή"
+    },
     "incoming": {
       "audio": "Λήφθηκε ήχος",
       "carousel": "Λήφθηκε καρουζέλ με {{count}} κάρτες",
@@ -109,6 +116,7 @@
   "events": {
     "member_join": "{{0}} μπήκε στη συνομιλία",
     "member_leave": "{{0}} αποχώρησε από τη συνομιλία",
+    "member_takeover": "{{0}} ανέλαβε τη συνομιλία",
     "resolved": {
       "subtitle": "Θα παραμείνει ενεργή για <0>{{time}}</0>",
       "title": "Η συνομιλία επιλύθηκε"
@@ -150,9 +158,27 @@
     "help": "Χρειάζεστε βοήθεια;"
   },
   "loading": {
-    "creating_answer": "Δημιουργία απάντησης...",
-    "fetching_data": "Αναζήτηση πληροφοριών...",
-    "processing_request": "Επεξεργασία αιτήματος..."
+    "look_up": {
+      "article": "Αναζήτηση του κατάλληλου άρθρου...",
+      "documentation": "Έλεγχος της τεκμηρίωσης...",
+      "guidance": "Ανάγνωση των πιο πρόσφατων οδηγιών...",
+      "help_centre": "Αναζήτηση στο κέντρο βοήθειας...",
+      "knowledge_base": "Έλεγχος της βάσης γνώσεων..."
+    },
+    "nearly": {
+      "almost": "Σχεδόν έτοιμο...",
+      "confirming": "Επιβεβαίωση των λεπτομερειών...",
+      "last_check": "Ένας τελευταίος έλεγχος...",
+      "making_sure": "Βεβαιώνομαι ότι αυτό είναι σωστό..."
+    },
+    "slow": "Αυτό παίρνει περισσότερο χρόνο από το συνηθισμένο — συνεχίζω.",
+    "weigh_up": {
+      "clearest": "Επιλογή της πιο σαφούς απάντησης...",
+      "comparing": "Σύγκριση μερικών απαντήσεων...",
+      "cross_check": "Διασταύρωση όσων βρήκα...",
+      "fits_best": "Έλεγχος ποια απάντηση ταιριάζει καλύτερα...",
+      "weighing": "Στάθμιση δύο απαντήσεων..."
+    }
   },
   "media": {
     "embedded_content": "Ενσωματωμένο περιεχόμενο"
@@ -183,7 +209,6 @@
   "references": {
     "title": "Σχετικά άρθρα"
   },
-  "reset_conversation": "Επαναφορά συνομιλίας",
   "status": {
     "away": "Απών",
     "connecting": "Σύνδεση",

package/dist/public/locales/en.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Chat window"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Cancel audio preview call",
@@ -56,7 +59,6 @@
     "end_conversation": "End conversation",
     "expand": "Expand",
     "launcher_label": "Open chat window",
-    "minimize": "Minimize",
     "restart": "Restart",
     "resume": "Resume",
     "show_more": "Show more",
@@ -73,6 +75,11 @@
     "previous_slide": "Previous slide"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Delivered at {{0}}",
+      "read": "Read at {{0}}",
+      "sending": "Sending"
+    },
     "incoming": {
       "audio": "Audio received",
       "carousel": "Carousel received with {{count}} cards",
@@ -109,6 +116,7 @@
   "events": {
     "member_join": "{{0}} joined the conversation",
     "member_leave": "{{0}} left the conversation",
+    "member_takeover": "{{0}} took over the conversation",
     "resolved": {
       "subtitle": "It will remain active for <0>{{time}}</0>",
       "title": "This conversation has been resolved"
@@ -150,9 +158,27 @@
     "help": "Need help?"
   },
   "loading": {
-    "creating_answer": "Creating an answer...",
-    "fetching_data": "Fetching data...",
-    "processing_request": "Processing request..."
+    "look_up": {
+      "article": "Finding the right article...",
+      "documentation": "Looking through the documentation...",
+      "guidance": "Reading the latest guidance...",
+      "help_centre": "Searching the help centre...",
+      "knowledge_base": "Checking the knowledge base..."
+    },
+    "nearly": {
+      "almost": "Almost there...",
+      "confirming": "Confirming the details...",
+      "last_check": "One last check...",
+      "making_sure": "Making sure this is right..."
+    },
+    "slow": "This is taking longer than usual — still on it.",
+    "weigh_up": {
+      "clearest": "Picking the clearest answer...",
+      "comparing": "Comparing a few answers...",
+      "cross_check": "Cross-checking what I found...",
+      "fits_best": "Checking which answer fits best...",
+      "weighing": "Weighing two answers..."
+    }
   },
   "media": {
     "embedded_content": "Embedded content"
@@ -183,7 +209,6 @@
   "references": {
     "title": "Related articles"
   },
-  "reset_conversation": "Reset conversation",
   "status": {
     "away": "Away",
     "connecting": "Connecting",

package/dist/public/locales/es.json

@@ -1,4 +1,7 @@
 {
+  "a11y": {
+    "chat_window": "Ventana de chat"
+  },
   "audio_widget": {
     "actions": {
       "cancel": "Cancelar llamada de prueba de audio",
@@ -56,7 +59,6 @@
     "end_conversation": "Finalizar conversación",
     "expand": "Ampliar",
     "launcher_label": "Abrir el chat",
-    "minimize": "Minimizar",
     "restart": "Reiniciar",
     "resume": "Reanudar",
     "show_more": "Ver más",
@@ -73,6 +75,11 @@
     "previous_slide": "Tarjeta anterior"
   },
   "chat": {
+    "delivery": {
+      "delivered": "Entregado a las {{0}}",
+      "read": "Leído a las {{0}}",
+      "sending": "Enviando"
+    },
     "incoming": {
       "audio": "Audio recibido",
       "carousel": "Carrusel recibido con {{count}} tarjetas",
@@ -109,6 +116,7 @@
   "events": {
     "member_join": "{{0}} se unió a la conversación",
     "member_leave": "{{0}} abandonó la conversación",
+    "member_takeover": "{{0}} se ha hecho cargo de la conversación",
     "resolved": {
       "subtitle": "Permanecerá activa durante <0>{{time}}</0>",
       "title": "Esta conversación se ha resuelto"
@@ -150,9 +158,27 @@
     "help": "¿Necesitas ayuda?"
   },
   "loading": {
-    "creating_answer": "Escribiendo una respuesta...",
-    "fetching_data": "Buscando información...",
-    "processing_request": "Procesando tu solicitud..."
+    "look_up": {
+      "article": "Buscando el artículo adecuado...",
+      "documentation": "Revisando la documentación...",
+      "guidance": "Leyendo las indicaciones más recientes...",
+      "help_centre": "Buscando en el centro de ayuda...",
+      "knowledge_base": "Consultando la base de conocimiento..."
+    },
+    "nearly": {
+      "almost": "Ya casi...",
+      "confirming": "Confirmando los detalles...",
+      "last_check": "Una última comprobación...",
+      "making_sure": "Asegurándome de que esto es correcto..."
+    },
+    "slow": "Esto está tardando más de lo normal, sigo en ello.",
+    "weigh_up": {
+      "clearest": "Eligiendo la respuesta más clara...",
+      "comparing": "Comparando varias respuestas...",
+      "cross_check": "Verificando lo que encontré...",
+      "fits_best": "Viendo qué respuesta encaja mejor...",
+      "weighing": "Sopesando dos respuestas..."
+    }
   },
   "media": {
     "embedded_content": "Contenido incrustado"
@@ -183,7 +209,6 @@
   "references": {
     "title": "Artículos relacionados"
   },
-  "reset_conversation": "Restablecer conversación",
   "status": {
     "away": "Ausente",
     "connecting": "Conectando",