@mobileai/react-native 0.9.11 → 0.9.13

package/lib/typescript/src/core/types.d.ts.map

@@ -1 +1 @@
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package/lib/typescript/src/index.d.ts

@@ -18,7 +18,7 @@ export { AudioOutputService } from './services/AudioOutputService';
 export { KnowledgeBaseService } from './services/KnowledgeBaseService';
 export { MobileAI } from './services/telemetry';
 export { logger } from './utils/logger';
-export type { AgentConfig, AgentMode, ExecutionResult, InteractiveElement, DehydratedScreen, ToolDefinition, ActionDefinition, TokenUsage, KnowledgeEntry, KnowledgeRetriever, KnowledgeBaseConfig, ChatBarTheme, AIMessage, AIProviderName, ScreenMap, ScreenMapEntry, } from './core/types';
+export type { AgentConfig, AgentMode, ExecutionResult, InteractiveElement, DehydratedScreen, ToolDefinition, ActionDefinition, TokenUsage, KnowledgeEntry, KnowledgeRetriever, KnowledgeBaseConfig, ChatBarTheme, AIMessage, AIProviderName, ScreenMap, ScreenMapEntry, InteractionMode, } from './core/types';
 export type { VoiceServiceConfig, VoiceServiceCallbacks, VoiceStatus, } from './services/VoiceService';
 export type { TelemetryConfig, TelemetryEvent, } from './services/telemetry';
 export { SupportGreeting, CSATSurvey, buildSupportPrompt, createEscalateTool, EscalationSocket } from './support';

package/lib/typescript/src/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/index.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAGH,OAAO,EAAE,OAAO,EAAE,MAAM,sBAAsB,CAAC;AAC/C,OAAO,EAAE,MAAM,EAAE,MAAM,qBAAqB,CAAC;AAG7C,OAAO,EAAE,QAAQ,EAAE,MAAM,6BAA6B,CAAC;AACvD,OAAO,EAAE,aAAa,EAAE,MAAM,kCAAkC,CAAC;AAGjE,OAAO,EAAE,cAAc,EAAE,MAAM,4BAA4B,CAAC;AAC5D,OAAO,EAAE,cAAc,EAAE,MAAM,4BAA4B,CAAC;AAC5D,OAAO,EAAE,cAAc,EAAE,MAAM,6BAA6B,CAAC;AAG7D,OAAO,EAAE,SAAS,EAAE,KAAK,EAAE,MAAM,mBAAmB,CAAC;AAGrD,OAAO,EAAE,YAAY,EAAE,MAAM,yBAAyB,CAAC;AACvD,OAAO,EAAE,iBAAiB,EAAE,MAAM,8BAA8B,CAAC;AACjE,OAAO,EAAE,kBAAkB,EAAE,MAAM,+BAA+B,CAAC;AACnE,OAAO,EAAE,oBAAoB,EAAE,MAAM,iCAAiC,CAAC;AAGvE,OAAO,EAAE,QAAQ,EAAE,MAAM,sBAAsB,CAAC;AAGhD,OAAO,EAAE,MAAM,EAAE,MAAM,gBAAgB,CAAC;AAGxC,YAAY,EACV,WAAW,EACX,SAAS,EACT,eAAe,EACf,kBAAkB,EAClB,gBAAgB,EAChB,cAAc,EACd,gBAAgB,EAChB,UAAU,EACV,cAAc,EACd,kBAAkB,EAClB,mBAAmB,EACnB,YAAY,EACZ,SAAS,EACT,cAAc,EACd,SAAS,EACT,cAAc,EACd,eAAe,GAChB,MAAM,cAAc,CAAC;AAEtB,YAAY,EACV,kBAAkB,EAClB,qBAAqB,EACrB,WAAW,GACZ,MAAM,yBAAyB,CAAC;AAEjC,YAAY,EACV,eAAe,EACf,cAAc,GACf,MAAM,sBAAsB,CAAC;AAM9B,OAAO,EAAE,eAAe,EAAE,UAAU,EAAE,kBAAkB,EAAE,kBAAkB,EAAE,gBAAgB,EAAE,MAAM,WAAW,CAAC;AAElH,YAAY,EACV,iBAAiB,EACjB,UAAU,EACV,gBAAgB,EAChB,iBAAiB,EACjB,UAAU,EACV,UAAU,EACV,mBAAmB,EACnB,aAAa,GACd,MAAM,WAAW,CAAC"}

package/lib/typescript/src/services/telemetry/TelemetryService.d.ts

@@ -14,11 +14,12 @@ export declare class TelemetryService {
     private config;
     private sessionId;
     private currentScreen;
+    private screenFlow;
     private flushTimer;
     private isFlushing;
     private appStateSubscription;
-    /** Public getter for the current screen, used by auto-capture utilities */
     get screen(): string;
+    getScreenFlow(): string[];
     /**
      * True while the AI agent is executing a tool (tap, type, navigate, etc.).
      * The touch interceptor checks this flag to avoid double-counting AI actions

package/lib/typescript/src/services/telemetry/TelemetryService.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"TelemetryService.d.ts","sourceRoot":"","sources":["../../../../../src/services/telemetry/TelemetryService.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAKH,OAAO,KAAK,EAGV,eAAe,EAChB,MAAM,SAAS,CAAC;AAEjB,OAAO,EAAE,WAAW,EAAE,MAAM,sBAAsB,CAAC;AAsDnD,qBAAa,gBAAgB;IAC3B,OAAO,CAAC,KAAK,CAAwB;IACrC,OAAO,CAAC,MAAM,CAAkB;IAChC,OAAO,CAAC,SAAS,CAAS;IAC1B,OAAO,CAAC,aAAa,CAAa;IAClC,OAAO,CAAC,UAAU,CAA+C;IACjE,OAAO,CAAC,UAAU,CAAS;IAC3B,OAAO,CAAC,oBAAoB,CAA6D;IAEzF,2EAA2E;IAC3E,IAAI,MAAM,IAAI,MAAM,CAEnB;IAED;;;;OAIG;IACH,aAAa,UAAS;IAEf,KAAK,EAAE,WAAW,CAAC;IAE1B,4DAA4D;IAC5D,cAAc,CAAC,MAAM,EAAE,OAAO,GAAG,IAAI;gBAIzB,MAAM,EAAE,eAAe;IAgBnC,kDAAkD;IAC5C,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IAwC5B,mDAAmD;IAC7C,IAAI,IAAI,OAAO,CAAC,IAAI,CAAC;IA0B3B,sCAAsC;IACtC,KAAK,CAAC,IAAI,EAAE,MAAM,EAAE,IAAI,GAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAM,GAAG,IAAI;IAmC7D,8DAA8D;IAC9D,SAAS,CAAC,UAAU,EAAE,MAAM,GAAG,IAAI;IAcnC,0CAA0C;IACpC,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IA8C5B,oEAAoE;YACtD,YAAY;IAU1B,kDAAkD;YACpC,YAAY;IAkB1B,uCAAuC;IACvC,OAAO,CAAC,SAAS;CAGlB"}
+{"version":3,"file":"TelemetryService.d.ts","sourceRoot":"","sources":["../../../../../src/services/telemetry/TelemetryService.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAKH,OAAO,KAAK,EAGV,eAAe,EAChB,MAAM,SAAS,CAAC;AAEjB,OAAO,EAAE,WAAW,EAAE,MAAM,sBAAsB,CAAC;AAsDnD,qBAAa,gBAAgB;IAC3B,OAAO,CAAC,KAAK,CAAwB;IACrC,OAAO,CAAC,MAAM,CAAkB;IAChC,OAAO,CAAC,SAAS,CAAS;IAC1B,OAAO,CAAC,aAAa,CAAa;IAClC,OAAO,CAAC,UAAU,CAAgB;IAClC,OAAO,CAAC,UAAU,CAA+C;IACjE,OAAO,CAAC,UAAU,CAAS;IAC3B,OAAO,CAAC,oBAAoB,CAA6D;IAEzF,IAAI,MAAM,IAAI,MAAM,CAEnB;IAED,aAAa,IAAI,MAAM,EAAE;IAIzB;;;;OAIG;IACH,aAAa,UAAS;IAEf,KAAK,EAAE,WAAW,CAAC;IAE1B,4DAA4D;IAC5D,cAAc,CAAC,MAAM,EAAE,OAAO,GAAG,IAAI;gBAIzB,MAAM,EAAE,eAAe;IAgBnC,kDAAkD;IAC5C,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IAwC5B,mDAAmD;IAC7C,IAAI,IAAI,OAAO,CAAC,IAAI,CAAC;IA0B3B,sCAAsC;IACtC,KAAK,CAAC,IAAI,EAAE,MAAM,EAAE,IAAI,GAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAM,GAAG,IAAI;IAmC7D,8DAA8D;IAC9D,SAAS,CAAC,UAAU,EAAE,MAAM,GAAG,IAAI;IAenC,0CAA0C;IACpC,KAAK,IAAI,OAAO,CAAC,IAAI,CAAC;IA8C5B,oEAAoE;YACtD,YAAY;IAU1B,kDAAkD;YACpC,YAAY;IAkB1B,uCAAuC;IACvC,OAAO,CAAC,SAAS;CAGlB"}

package/lib/typescript/src/services/telemetry/deviceMetadata.d.ts

@@ -0,0 +1,6 @@
+export interface DeviceMetadata {
+    platform: string;
+    osVersion: string;
+}
+export declare function getDeviceMetadata(): DeviceMetadata;
+//# sourceMappingURL=deviceMetadata.d.ts.map

package/lib/typescript/src/services/telemetry/deviceMetadata.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"deviceMetadata.d.ts","sourceRoot":"","sources":["../../../../../src/services/telemetry/deviceMetadata.ts"],"names":[],"mappings":"AAEA,MAAM,WAAW,cAAc;IAC7B,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;CACnB;AAED,wBAAgB,iBAAiB,IAAI,cAAc,CAKlD"}

package/lib/typescript/src/support/EscalationEventSource.d.ts

@@ -0,0 +1,38 @@
+/**
+ * EscalationEventSource — SSE client using fetch + ReadableStream.
+ *
+ * Uses only the fetch API (available in all React Native runtimes)
+ * to consume Server-Sent Events — no EventSource polyfill needed.
+ * Provides a reliable, auto-reconnecting channel for server-push
+ * events like `ticket_closed` that complements the bidirectional
+ * WebSocket used for chat.
+ *
+ * Lifecycle:
+ * 1. SDK calls connect() → fetch with streaming response
+ * 2. Server holds connection open, pushes `ticket_closed` when agent resolves
+ * 3. On disconnect, auto-reconnects with exponential backoff (max 5 attempts)
+ * 4. If ticket is already closed, server responds immediately with the event
+ */
+export interface EscalationEventSourceOptions {
+    url: string;
+    onTicketClosed?: (ticketId: string) => void;
+    onConnected?: (ticketId: string) => void;
+    onError?: (error: Error) => void;
+}
+export declare class EscalationEventSource {
+    private abortController;
+    private intentionalClose;
+    private reconnectAttempts;
+    private reconnectTimer;
+    private readonly maxReconnectAttempts;
+    private readonly options;
+    constructor(options: EscalationEventSourceOptions);
+    connect(): void;
+    disconnect(): void;
+    private openConnection;
+    private readStream;
+    private readFullResponse;
+    private handleEvent;
+    private scheduleReconnect;
+}
+//# sourceMappingURL=EscalationEventSource.d.ts.map

package/lib/typescript/src/support/EscalationEventSource.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"EscalationEventSource.d.ts","sourceRoot":"","sources":["../../../../src/support/EscalationEventSource.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;GAcG;AAIH,MAAM,WAAW,4BAA4B;IAC3C,GAAG,EAAE,MAAM,CAAC;IACZ,cAAc,CAAC,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,WAAW,CAAC,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,IAAI,CAAC;IACzC,OAAO,CAAC,EAAE,CAAC,KAAK,EAAE,KAAK,KAAK,IAAI,CAAC;CAClC;AAED,qBAAa,qBAAqB;IAChC,OAAO,CAAC,eAAe,CAAgC;IACvD,OAAO,CAAC,gBAAgB,CAAS;IACjC,OAAO,CAAC,iBAAiB,CAAK;IAC9B,OAAO,CAAC,cAAc,CAA8C;IACpE,OAAO,CAAC,QAAQ,CAAC,oBAAoB,CAAK;IAC1C,OAAO,CAAC,QAAQ,CAAC,OAAO,CAA+B;gBAE3C,OAAO,EAAE,4BAA4B;IAIjD,OAAO,IAAI,IAAI;IAMf,UAAU,IAAI,IAAI;YAYJ,cAAc;YAkCd,UAAU;YAwCV,gBAAgB;IA2B9B,OAAO,CAAC,WAAW;IAkBnB,OAAO,CAAC,iBAAiB;CAe1B"}

package/lib/typescript/src/support/SupportChatModal.d.ts

@@ -13,7 +13,9 @@ interface SupportChatModalProps {
     isThinking?: boolean;
     /** Optional: externally controlled scroll trigger. Pass when messages update externally. */
     scrollToEndTrigger?: number;
+    /** Ticket status — when 'closed' or 'resolved', input is hidden and a banner is shown. */
+    ticketStatus?: string;
 }
-export declare function SupportChatModal({ visible, messages, onSend, onClose, isAgentTyping, isThinking, scrollToEndTrigger, }: SupportChatModalProps): import("react/jsx-runtime").JSX.Element;
+export declare function SupportChatModal({ visible, messages, onSend, onClose, isAgentTyping, isThinking, scrollToEndTrigger, ticketStatus, }: SupportChatModalProps): import("react/jsx-runtime").JSX.Element;
 export {};
 //# sourceMappingURL=SupportChatModal.d.ts.map

package/lib/typescript/src/support/SupportChatModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"SupportChatModal.d.ts","sourceRoot":"","sources":["../../../../src/support/SupportChatModal.tsx"],"names":[],"mappings":"AAAA;;;;GAIG;AAeH,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,eAAe,CAAC;AAK/C,UAAU,qBAAqB;IAC7B,OAAO,EAAE,OAAO,CAAC;IACjB,QAAQ,EAAE,SAAS,EAAE,CAAC;IACtB,MAAM,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,IAAI,CAAC;IAClC,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,4FAA4F;IAC5F,kBAAkB,CAAC,EAAE,MAAM,CAAC;CAC7B;AA0CD,wBAAgB,gBAAgB,CAAC,EAC/B,OAAO,EACP,QAAQ,EACR,MAAM,EACN,OAAO,EACP,aAAqB,EACrB,UAAkB,EAClB,kBAAsB,GACvB,EAAE,qBAAqB,2CAyKvB"}
+{"version":3,"file":"SupportChatModal.d.ts","sourceRoot":"","sources":["../../../../src/support/SupportChatModal.tsx"],"names":[],"mappings":"AAAA;;;;GAIG;AAeH,OAAO,KAAK,EAAE,SAAS,EAAE,MAAM,eAAe,CAAC;AAK/C,UAAU,qBAAqB;IAC7B,OAAO,EAAE,OAAO,CAAC;IACjB,QAAQ,EAAE,SAAS,EAAE,CAAC;IACtB,MAAM,EAAE,CAAC,OAAO,EAAE,MAAM,KAAK,IAAI,CAAC;IAClC,OAAO,EAAE,MAAM,IAAI,CAAC;IACpB,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,4FAA4F;IAC5F,kBAAkB,CAAC,EAAE,MAAM,CAAC;IAC5B,0FAA0F;IAC1F,YAAY,CAAC,EAAE,MAAM,CAAC;CACvB;AA4CD,wBAAgB,gBAAgB,CAAC,EAC/B,OAAO,EACP,QAAQ,EACR,MAAM,EACN,OAAO,EACP,aAAqB,EACrB,UAAkB,EAClB,kBAAsB,EACtB,YAAY,GACb,EAAE,qBAAqB,2CAoLvB"}

package/lib/typescript/src/support/escalateTool.d.ts

@@ -18,6 +18,7 @@ export interface EscalationToolDeps {
         role: string;
         content: string;
     }>;
+    getScreenFlow?: () => string[];
     onHumanReply?: (reply: string, ticketId?: string) => void;
     onEscalationStarted?: (ticketId: string, socket: EscalationSocket) => void;
     onTypingChange?: (isTyping: boolean) => void;

package/lib/typescript/src/support/escalateTool.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"escalateTool.d.ts","sourceRoot":"","sources":["../../../../src/support/escalateTool.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAEH,OAAO,KAAK,EAAE,cAAc,EAAE,MAAM,eAAe,CAAC;AACpD,OAAO,KAAK,EAAE,gBAAgB,EAAE,iBAAiB,EAAE,MAAM,SAAS,CAAC;AACnE,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AAQtD,MAAM,WAAW,kBAAkB;IACjC,MAAM,EAAE,gBAAgB,CAAC;IACzB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,CAAC;IACjE,UAAU,EAAE,MAAM,KAAK,CAAC;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,OAAO,EAAE,MAAM,CAAA;KAAE,CAAC,CAAC;IAC3D,YAAY,CAAC,EAAE,CAAC,KAAK,EAAE,MAAM,EAAE,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1D,mBAAmB,CAAC,EAAE,CAAC,QAAQ,EAAE,MAAM,EAAE,MAAM,EAAE,gBAAgB,KAAK,IAAI,CAAC;IAC3E,cAAc,CAAC,EAAE,CAAC,QAAQ,EAAE,OAAO,KAAK,IAAI,CAAC;IAC7C,cAAc,CAAC,EAAE,CAAC,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC7C,WAAW,CAAC,EAAE;QACZ,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,MAAM,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,MAAM,GAAG,OAAO,CAAC,CAAC;KACpD,CAAC;IACF,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,KAAK,GAAG,MAAM,GAAG,MAAM,CAAC;CACzC;AAED,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,kBAAkB,GAAG,cAAc,CAAC;AAC7E,2FAA2F;AAC3F,wBAAgB,kBAAkB,CAChC,MAAM,EAAE,gBAAgB,EACxB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,GAC/D,cAAc,CAAC"}
+{"version":3,"file":"escalateTool.d.ts","sourceRoot":"","sources":["../../../../src/support/escalateTool.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AAEH,OAAO,KAAK,EAAE,cAAc,EAAE,MAAM,eAAe,CAAC;AACpD,OAAO,KAAK,EAAE,gBAAgB,EAAE,iBAAiB,EAAE,MAAM,SAAS,CAAC;AACnE,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AAStD,MAAM,WAAW,kBAAkB;IACjC,MAAM,EAAE,gBAAgB,CAAC;IACzB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,CAAC;IACjE,UAAU,EAAE,MAAM,KAAK,CAAC;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,OAAO,EAAE,MAAM,CAAA;KAAE,CAAC,CAAC;IAC3D,aAAa,CAAC,EAAE,MAAM,MAAM,EAAE,CAAC;IAC/B,YAAY,CAAC,EAAE,CAAC,KAAK,EAAE,MAAM,EAAE,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC1D,mBAAmB,CAAC,EAAE,CAAC,QAAQ,EAAE,MAAM,EAAE,MAAM,EAAE,gBAAgB,KAAK,IAAI,CAAC;IAC3E,cAAc,CAAC,EAAE,CAAC,QAAQ,EAAE,OAAO,KAAK,IAAI,CAAC;IAC7C,cAAc,CAAC,EAAE,CAAC,QAAQ,CAAC,EAAE,MAAM,KAAK,IAAI,CAAC;IAC7C,WAAW,CAAC,EAAE;QACZ,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,KAAK,CAAC,EAAE,MAAM,CAAC;QACf,IAAI,CAAC,EAAE,MAAM,CAAC;QACd,MAAM,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,GAAG,MAAM,GAAG,OAAO,CAAC,CAAC;KACpD,CAAC;IACF,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,aAAa,CAAC,EAAE,KAAK,GAAG,MAAM,GAAG,MAAM,CAAC;CACzC;AAED,wBAAgB,kBAAkB,CAAC,IAAI,EAAE,kBAAkB,GAAG,cAAc,CAAC;AAC7E,2FAA2F;AAC3F,wBAAgB,kBAAkB,CAChC,MAAM,EAAE,gBAAgB,EACxB,UAAU,EAAE,MAAM,IAAI,CAAC,iBAAiB,EAAE,qBAAqB,CAAC,GAC/D,cAAc,CAAC"}

package/lib/typescript/src/support/index.d.ts

@@ -6,6 +6,7 @@ export { buildSupportPrompt } from './supportPrompt';
 export { createEscalateTool } from './escalateTool';
 export { EscalationSocket } from './EscalationSocket';
 export type { SocketReplyHandler } from './EscalationSocket';
+export { EscalationEventSource } from './EscalationEventSource';
 export { SupportGreeting } from './SupportGreeting';
 export { CSATSurvey } from './CSATSurvey';
 //# sourceMappingURL=index.d.ts.map

package/lib/typescript/src/support/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/support/index.ts"],"names":[],"mappings":"AAAA;;GAEG;AAGH,YAAY,EACV,iBAAiB,EACjB,UAAU,EACV,gBAAgB,EAChB,iBAAiB,EACjB,UAAU,EACV,UAAU,EACV,mBAAmB,EACnB,aAAa,GACd,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,kBAAkB,EAAE,MAAM,iBAAiB,CAAC;AAGrD,OAAO,EAAE,kBAAkB,EAAE,MAAM,gBAAgB,CAAC;AACpD,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AACtD,YAAY,EAAE,kBAAkB,EAAE,MAAM,oBAAoB,CAAC;AAG7D,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,UAAU,EAAE,MAAM,cAAc,CAAC"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../src/support/index.ts"],"names":[],"mappings":"AAAA;;GAEG;AAGH,YAAY,EACV,iBAAiB,EACjB,UAAU,EACV,gBAAgB,EAChB,iBAAiB,EACjB,UAAU,EACV,UAAU,EACV,mBAAmB,EACnB,aAAa,GACd,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,kBAAkB,EAAE,MAAM,iBAAiB,CAAC;AAGrD,OAAO,EAAE,kBAAkB,EAAE,MAAM,gBAAgB,CAAC;AACpD,OAAO,EAAE,gBAAgB,EAAE,MAAM,oBAAoB,CAAC;AACtD,YAAY,EAAE,kBAAkB,EAAE,MAAM,oBAAoB,CAAC;AAC7D,OAAO,EAAE,qBAAqB,EAAE,MAAM,yBAAyB,CAAC;AAGhE,OAAO,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACpD,OAAO,EAAE,UAAU,EAAE,MAAM,cAAc,CAAC"}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@mobileai/react-native",
-  "version": "0.9.11",
+  "version": "0.9.13",
   "description": "Build autonomous AI agents for React Native and Expo apps. Provides AI-native UI traversal, tool calling, and structured reasoning.",
   "main": "./lib/module/index.js",
   "source": "./src/index.ts",

package/src/components/AIAgent.tsx

@@ -30,18 +30,43 @@ import { AudioOutputService } from '../services/AudioOutputService';
 import { TelemetryService, bindTelemetryService } from '../services/telemetry';
 import { extractTouchLabel, checkRageClick } from '../services/telemetry/TouchAutoCapture';
 import { initDeviceId, getDeviceId } from '../services/telemetry/device';
-import type { AgentConfig, AgentMode, ExecutionResult, ToolDefinition, AgentStep, TokenUsage, KnowledgeBaseConfig, ChatBarTheme, AIMessage, AIProviderName, ScreenMap, ProactiveHelpConfig } from '../core/types';
+import type { AgentConfig, AgentMode, ExecutionResult, ToolDefinition, AgentStep, TokenUsage, KnowledgeBaseConfig, ChatBarTheme, AIMessage, AIProviderName, ScreenMap, ProactiveHelpConfig, InteractionMode } from '../core/types';
 import { AgentErrorBoundary } from './AgentErrorBoundary';
 import { HighlightOverlay } from './HighlightOverlay';
 import { IdleDetector } from '../core/IdleDetector';
 import { ProactiveHint } from './ProactiveHint';
 import { createEscalateTool } from '../support/escalateTool';
 import { EscalationSocket } from '../support/EscalationSocket';
+import { EscalationEventSource } from '../support/EscalationEventSource';
 import { SupportChatModal } from '../support/SupportChatModal';
 import { ENDPOINTS } from '../config/endpoints';
 
 // ─── Context ───────────────────────────────────────────────────
 
+// ─── AsyncStorage Helper (same pattern as TicketStore) ─────────
+
+/** Try to load AsyncStorage for tooltip persistence. Optional peer dep. */
+function getTooltipStorage(): any | null {
+  try {
+    const origError = console.error;
+    console.error = (...args: unknown[]) => {
+      const msg = args[0];
+      if (typeof msg === 'string' && msg.includes('AsyncStorage')) return;
+      origError.apply(console, args);
+    };
+    try {
+      const mod = require('@react-native-async-storage/async-storage');
+      const candidate = mod?.default ?? mod?.AsyncStorage ?? null;
+      if (candidate && typeof candidate.getItem === 'function') return candidate;
+      return null;
+    } finally {
+      console.error = origError;
+    }
+  } catch {
+    return null;
+  }
+}
+
 // ─── Props ─────────────────────────────────────────────────────
 
 interface AIAgentProps {
@@ -222,6 +247,24 @@ interface AIAgentProps {
    * "fcm" is recommended for universal bare/Expo support.
    */
   pushTokenType?: 'fcm' | 'expo' | 'apns';
+
+  /**
+   * Controls how the agent handles irreversible UI actions.
+   * 'copilot' (default): AI pauses before final commit actions (place order, delete, submit).
+   * 'autopilot': Full autonomy — all actions execute without confirmation.
+   *
+   * In copilot mode, the AI works silently (navigates, fills forms, scrolls) and
+   * pauses ONCE before the final irreversible action. Elements with aiConfirm={true}
+   * also trigger a code-level confirmation gate as a safety net.
+   */
+  interactionMode?: InteractionMode;
+
+  /**
+   * Show a one-time discovery tooltip above the chat FAB.
+   * Tells new users the AI can navigate and interact with the app.
+   * Default: true (shows once, then remembered via AsyncStorage)
+   */
+  showDiscoveryTooltip?: boolean;
 }
 
 
@@ -274,6 +317,8 @@ export function AIAgent({
   userContext,
   pushToken,
   pushTokenType,
+  interactionMode,
+  showDiscoveryTooltip: showDiscoveryTooltipProp = true,
 }: AIAgentProps) {
   // Configure logger based on debug prop
   React.useEffect(() => {
@@ -312,42 +357,127 @@ export function AIAgent({
   // Cache of live sockets by ticketId — keeps sockets alive even when user
   // navigates back to the ticket list, so new messages still trigger badge updates.
   const pendingSocketsRef = useRef<Map<string, EscalationSocket>>(new Map());
+  // SSE connections per ticket — reliable fallback for ticket_closed events
+  // when the WebSocket is disconnected. EventSource auto-reconnects.
+  const sseRef = useRef<Map<string, EscalationEventSource>>(new Map());
 
   const totalUnread = Object.values(unreadCounts).reduce((sum, count) => sum + count, 0);
 
+  // ── Discovery Tooltip (one-time) ──────────────────────────
+  const [tooltipVisible, setTooltipVisible] = useState(false);
+
+  useEffect(() => {
+    if (!showDiscoveryTooltipProp) return;
+    void (async () => {
+      try {
+        const AS = getTooltipStorage();
+        if (!AS) { setTooltipVisible(true); return; }
+        const seen = await AS.getItem('@mobileai_tooltip_seen');
+        if (!seen) setTooltipVisible(true);
+      } catch {
+        setTooltipVisible(true);
+      }
+    })();
+  }, [showDiscoveryTooltipProp]);
+
+  const handleTooltipDismiss = useCallback(() => {
+    setTooltipVisible(false);
+    void (async () => {
+      try {
+        const AS = getTooltipStorage();
+        await AS?.setItem('@mobileai_tooltip_seen', 'true');
+      } catch { /* graceful */ }
+    })();
+  }, []);
+
+  // CRITICAL: clearSupport uses REFS and functional setters — never closure values.
+  // This function is captured by long-lived callbacks (escalation sockets, restored
+  // sockets) that may hold stale references. Using refs guarantees the current
+  // selectedTicketId and supportSocket are always read, not snapshot values.
   const clearSupport = useCallback((ticketId?: string) => {
     if (ticketId) {
-      // Remove specific ticket + its cached socket
+      // Remove specific ticket + its cached socket and SSE
       const cached = pendingSocketsRef.current.get(ticketId);
       if (cached) { cached.disconnect(); pendingSocketsRef.current.delete(ticketId); }
+      const sse = sseRef.current.get(ticketId);
+      if (sse) { sse.disconnect(); sseRef.current.delete(ticketId); }
       setTickets(prev => prev.filter(t => t.id !== ticketId));
       setUnreadCounts(prev => { const n = { ...prev }; delete n[ticketId]; return n; });
-      if (selectedTicketId === ticketId) {
-        supportSocket?.disconnect();
-        setSupportSocket(null);
+
+      // If user was viewing this ticket, close the support modal + switch to ticket list
+      if (selectedTicketIdRef.current === ticketId) {
+        setSupportSocket(prev => { prev?.disconnect(); return null; });
         setSelectedTicketId(null);
         setIsLiveAgentTyping(false);
         setMessages([]);
       }
+
+      // If no tickets remain, switch back to text mode
+      setTickets(prev => {
+        if (prev.length === 0) {
+          setMode('text');
+        }
+        return prev;
+      });
     } else {
-      // Clear all — disconnect every cached socket
+      // Clear all — disconnect every cached socket and SSE
       pendingSocketsRef.current.forEach(s => s.disconnect());
       pendingSocketsRef.current.clear();
-      supportSocket?.disconnect();
-      setSupportSocket(null);
+      sseRef.current.forEach(s => s.disconnect());
+      sseRef.current.clear();
+      setSupportSocket(prev => { prev?.disconnect(); return null; });
       setSelectedTicketId(null);
       setTickets([]);
       setUnreadCounts({});
       setIsLiveAgentTyping(false);
       setMode('text');
     }
-  }, [supportSocket, selectedTicketId]);
+  }, []);
+
+  const openSSE = useCallback((ticketId: string) => {
+    if (sseRef.current.has(ticketId)) return;
+    if (!analyticsKey) return;
+
+    const sseUrl = `${ENDPOINTS.escalation}/api/v1/escalations/events?analyticsKey=${encodeURIComponent(analyticsKey)}&ticketId=${encodeURIComponent(ticketId)}`;
+    const sse = new EscalationEventSource({
+      url: sseUrl,
+      onTicketClosed: (tid) => {
+        logger.info('AIAgent', 'SSE: ticket_closed received for', tid);
+        setUnreadCounts(prev => {
+          const next = { ...prev };
+          delete next[tid];
+          return next;
+        });
+        clearSupport(tid);
+      },
+      onConnected: (tid) => {
+        logger.info('AIAgent', 'SSE: connected for ticket', tid);
+      },
+    });
+    sse.connect();
+    sseRef.current.set(ticketId, sse);
+    logger.info('AIAgent', 'SSE opened for ticket:', ticketId);
+  }, [analyticsKey, clearSupport]);
 
   const clearMessages = useCallback(() => {
     setMessages([]);
     setLastResult(null);
   }, []);
 
+  const getResolvedScreenName = useCallback(() => {
+    const routeName = (navRef as any)?.getCurrentRoute?.()?.name;
+    if (typeof routeName === 'string' && routeName.trim().length > 0) {
+      return routeName;
+    }
+
+    const telemetryScreen = telemetryRef.current?.screen;
+    if (typeof telemetryScreen === 'string' && telemetryScreen !== 'Unknown') {
+      return telemetryScreen;
+    }
+
+    return 'unknown';
+  }, [navRef]);
+
   // ─── Auto-create MobileAI escalation tool ─────────────────────
   // When analyticsKey is present and consumer hasn't provided their own
   // escalate_to_human tool, auto-wire the MobileAI platform provider.
@@ -359,12 +489,13 @@ export function AIAgent({
       config: { provider: 'mobileai' },
       analyticsKey,
       getContext: () => ({
-        currentScreen: (navRef as any)?.getCurrentRoute?.()?.name ?? 'unknown',
+        currentScreen: getResolvedScreenName(),
         originalQuery: '',
         stepsBeforeEscalation: 0,
       }),
       getHistory: () =>
         messages.map((m) => ({ role: m.role, content: m.content })),
+      getScreenFlow: () => telemetryRef.current?.getScreenFlow() ?? [],
       userContext,
       pushToken,
       pushTokenType,
@@ -372,15 +503,42 @@ export function AIAgent({
         logger.info('AIAgent', '★★★ onEscalationStarted FIRED — ticketId:', tid);
         // Cache the live socket so handleTicketSelect can reuse it without reconnecting
         pendingSocketsRef.current.set(tid, socket);
+        // Open SSE for reliable ticket_closed delivery
+        openSSE(tid);
+
+        const currentScreen = getResolvedScreenName();
         setTickets(prev => {
           if (prev.find(t => t.id === tid)) {
             logger.info('AIAgent', '★★★ Ticket already in list, skipping add');
             return prev;
           }
-          const newList = [{ id: tid, reason: 'New escalation', screen: 'unknown', status: 'open', history: [], createdAt: new Date().toISOString(), wsUrl: '' }, ...prev];
+          const newList = [{ id: tid, reason: 'Connecting to agent...', screen: currentScreen, status: 'open', history: [], createdAt: new Date().toISOString(), wsUrl: '' }, ...prev];
           logger.info('AIAgent', '★★★ Tickets updated, new length:', newList.length);
           return newList;
         });
+
+        // Fetch real ticket data from backend to replace the placeholder
+        void (async () => {
+          try {
+            const res = await fetch(`${ENDPOINTS.escalation}/api/v1/escalations/${tid}?analyticsKey=${encodeURIComponent(analyticsKey!)}`);
+            if (res.ok) {
+              const data = await res.json();
+              setTickets(prev => prev.map(t => {
+                if (t.id !== tid) return t;
+                return {
+                  ...t,
+                  reason: data.reason || t.reason,
+                  screen: data.screen || t.screen,
+                  status: data.status || t.status,
+                  history: Array.isArray(data.history) ? data.history : t.history,
+                };
+              }));
+            }
+          } catch {
+            // Best-effort — placeholder is still usable
+          }
+        })();
+
         // Switch to human mode so the ticket LIST is visible — do NOT auto-select
         setMode('human');
         setAutoExpandTrigger(prev => {
@@ -432,11 +590,11 @@ export function AIAgent({
             return next;
           });
         }
-        clearSupport(selectedTicketId ?? undefined);
+        clearSupport(ticketId);
       },
     });
     // eslint-disable-next-line react-hooks/exhaustive-deps
-  }, [analyticsKey, navRef, customTools]);
+  }, [analyticsKey, customTools, getResolvedScreenName, navRef, openSSE, userContext, pushToken, pushTokenType, messages, clearSupport]);
 
   // ─── Restore pending tickets on app start ──────────────────────
   useEffect(() => {
@@ -487,6 +645,11 @@ export function AIAgent({
         setMode('human');
         setAutoExpandTrigger(prev => prev + 1);
 
+        // Open SSE for every restored ticket — reliable ticket_closed delivery
+        for (const t of fetchedTickets) {
+          openSSE(t.id);
+        }
+
         // If there is exactly one ticket, pre-wire its WebSocket so it is ready
         // the moment the user taps the card (no extra connect delay).
         if (fetchedTickets.length === 1) {
@@ -701,15 +864,19 @@ export function AIAgent({
   const handleBackToTickets = useCallback(() => {
     // Cache socket in pendingSocketsRef instead of disconnecting —
     // keeps the WS alive so new messages update unreadCounts in real time.
-    if (supportSocket && selectedTicketId) {
-      pendingSocketsRef.current.set(selectedTicketId, supportSocket);
-      logger.info('AIAgent', '★ Socket cached for ticket:', selectedTicketId, '— stays alive for badge updates');
-    }
-    setSupportSocket(null);
+    const currentTicketId = selectedTicketIdRef.current;
+    // Use functional setter to read + cache the current socket without closure dependency
+    setSupportSocket(prev => {
+      if (prev && currentTicketId) {
+        pendingSocketsRef.current.set(currentTicketId, prev);
+        logger.info('AIAgent', '★ Socket cached for ticket:', currentTicketId, '— stays alive for badge updates');
+      }
+      return null;
+    });
     setSelectedTicketId(null);
     setMessages([]);
     setIsLiveAgentTyping(false);
-  }, [supportSocket, selectedTicketId]);
+  }, []); // No dependencies — uses refs/functional setters
 
   const mergedCustomTools = useMemo(() => {
     if (!autoEscalateTool) return customTools;
@@ -774,6 +941,7 @@ export function AIAgent({
     screenMap: useScreenMap ? screenMap : undefined,
     maxTokenBudget,
     maxCostUSD,
+    interactionMode,
     // Block the agent loop until user responds
     onAskUser: mode === 'voice' ? undefined : ((question: string) => {
       return new Promise<string>((resolve) => {
@@ -837,8 +1005,13 @@ export function AIAgent({
       telemetryRef.current = telemetry;
       bindTelemetryService(telemetry);
       telemetry.start();
+
+      const initialRoute = navRef?.getCurrentRoute?.();
+      if (initialRoute?.name) {
+        telemetry.setScreen(initialRoute.name);
+      }
     }); // initDeviceId
-  }, [analyticsKey, analyticsProxyUrl, analyticsProxyHeaders, debug]);
+  }, [analyticsKey, analyticsProxyUrl, analyticsProxyHeaders, bindTelemetryService, debug, navRef]);
 
   // ─── Security warnings ──────────────────────────────────────
 
@@ -1221,15 +1394,26 @@ export function AIAgent({
     logger.info('AIAgent', `User message: "${message}"`);
     setLastUserMessage(message.trim());
 
-    // Intercom-style transparent intercept: 
+    // Intercom-style transparent intercept:
     // If we're connected to a human agent, all text input goes directly to them.
     if (selectedTicketId && supportSocket) {
+      // Gate: do not allow sending if the ticket is closed/resolved.
+      const activeTicket = tickets.find(t => t.id === selectedTicketId);
+      const CLOSED_STATUSES = ['closed', 'resolved'];
+      if (activeTicket && CLOSED_STATUSES.includes(activeTicket.status)) {
+        setLastResult({
+          success: false,
+          message: 'This conversation is closed. Please start a new request.',
+          steps: [],
+        });
+        return;
+      }
+
       if (supportSocket.sendText(message)) {
         setMessages((prev) => [
           ...prev,
           { id: `user-${Date.now()}`, role: 'user', content: message.trim(), timestamp: Date.now() },
         ]);
-
         setIsThinking(true);
         setStatusText('Sending to agent...');
         setTimeout(() => {
@@ -1493,6 +1677,8 @@ export function AIAgent({
                 autoExpandTrigger={autoExpandTrigger}
                 unreadCounts={unreadCounts}
                 totalUnread={totalUnread}
+                showDiscoveryTooltip={tooltipVisible}
+                onTooltipDismiss={handleTooltipDismiss}
               />
             </ProactiveHint>
           )}
@@ -1506,6 +1692,7 @@ export function AIAgent({
             isAgentTyping={isLiveAgentTyping}
             isThinking={isThinking}
             scrollToEndTrigger={chatScrollTrigger}
+            ticketStatus={tickets.find(t => t.id === selectedTicketId)?.status}
           />
         </View>
       </View>