@minded-ai/mindedjs 1.0.80 → 1.0.81

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Files changed (6) hide show
  1. package/dist/interfaces/zendesk.d.ts +7 -0
  2. package/dist/interfaces/zendesk.d.ts.map +1 -1
  3. package/dist/interfaces/zendesk.js +38 -0
  4. package/dist/interfaces/zendesk.js.map +1 -1
  5. package/package.json +2 -2
  6. package/src/interfaces/zendesk.ts +35 -0
package/dist/interfaces/zendesk.d.ts CHANGED
@@ -8,6 +8,7 @@ export declare const zendesk: {
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  getConversation: (sessionId: string) => Promise<unknown>;
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  getConversationMessages: (sessionId: string) => Promise<unknown>;
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  addTag: (sessionId: string, tag: string) => Promise<unknown>;
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+ getTicket: (sessionId: string) => Promise<unknown>;
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  createTicket: ({ sessionId, subject, ticketBody, priority, tags, customFields, }: {
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  sessionId: string;
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  subject: string;
@@ -16,6 +17,12 @@ export declare const zendesk: {
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  tags: string[];
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  customFields: any[];
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  }) => Promise<unknown>;
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+ markTicketAsSolved: ({ sessionId }: {
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+ sessionId: string;
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+ }) => Promise<unknown>;
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+ markTicketAsOpen: ({ sessionId }: {
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+ sessionId: string;
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+ }) => Promise<unknown>;
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  search: ({ sessionId, query }: {
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  sessionId: string;
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  query: string;
package/dist/interfaces/zendesk.d.ts.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"zendesk.d.ts","sourceRoot":"","sources":["../../src/interfaces/zendesk.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAGjC,eAAO,MAAM,OAAO;WACH,KAAK,GAAG,IAAI;kBACP,KAAK;6BAIM,MAAM,WAAW,MAAM;6BAWvB,MAAM,WAAW,MAAM;mCAWjB,MAAM,WAAW,MAAM;iCAWzB,MAAM;yCAWE,MAAM;wBAWvB,MAAM,OAAO,MAAM;sFAkB1C;QACD,SAAS,EAAE,MAAM,CAAC;QAClB,OAAO,EAAE,MAAM,CAAC;QAChB,UAAU,EAAE,MAAM,CAAC;QACnB,QAAQ,EAAE,MAAM,CAAC;QACjB,IAAI,EAAE,MAAM,EAAE,CAAC;QACf,YAAY,EAAE,GAAG,EAAE,CAAC;KACrB;mCAUoC;QAAE,SAAS,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE;CAU1E,CAAC"}
1
+ {"version":3,"file":"zendesk.d.ts","sourceRoot":"","sources":["../../src/interfaces/zendesk.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAGjC,eAAO,MAAM,OAAO;WACH,KAAK,GAAG,IAAI;kBACP,KAAK;6BAIM,MAAM,WAAW,MAAM;6BAWvB,MAAM,WAAW,MAAM;mCAWjB,MAAM,WAAW,MAAM;iCAWzB,MAAM;yCAWE,MAAM;wBAWvB,MAAM,OAAO,MAAM;2BAWhB,MAAM;sFAoBhC;QACD,SAAS,EAAE,MAAM,CAAC;QAClB,OAAO,EAAE,MAAM,CAAC;QAChB,UAAU,EAAE,MAAM,CAAC;QACnB,QAAQ,EAAE,MAAM,CAAC;QACjB,IAAI,EAAE,MAAM,EAAE,CAAC;QACf,YAAY,EAAE,GAAG,EAAE,CAAC;KACrB;wCAUyC;QAAE,SAAS,EAAE,MAAM,CAAA;KAAE;sCAWvB;QAAE,SAAS,EAAE,MAAM,CAAA;KAAE;mCAWxB;QAAE,SAAS,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE;CAU1E,CAAC"}
package/dist/interfaces/zendesk.js CHANGED
@@ -79,6 +79,20 @@ exports.zendesk = {
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  functionArgs: { tag },
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  });
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  },
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+ getTicket: async (sessionId) => {
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+ var _a;
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+ if (!((_a = exports.zendesk.agent) === null || _a === void 0 ? void 0 : _a.mindedConnection))
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+ return;
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+ return await exports.zendesk.agent.mindedConnection.awaitEmit(mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
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+ type: mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
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+ interfaceName: 'zendesk',
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+ sessionId,
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+ functionName: 'getTicket',
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+ functionArgs: {
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+ sessionId,
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+ },
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+ });
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+ },
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  createTicket: async ({ sessionId, subject, ticketBody, priority, tags, customFields, }) => {
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  var _a;
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  if (!((_a = exports.zendesk.agent) === null || _a === void 0 ? void 0 : _a.mindedConnection))
@@ -91,6 +105,30 @@ exports.zendesk = {
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  functionArgs: { subject, ticketBody, priority, tags, customFields },
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  });
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  },
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+ markTicketAsSolved: async ({ sessionId }) => {
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+ var _a;
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+ if (!((_a = exports.zendesk.agent) === null || _a === void 0 ? void 0 : _a.mindedConnection))
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+ return;
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+ return await exports.zendesk.agent.mindedConnection.awaitEmit(mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
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+ type: mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
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+ interfaceName: 'zendesk',
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+ sessionId,
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+ functionName: 'markTicketAsSolved',
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+ functionArgs: { sessionId },
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+ });
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+ },
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+ markTicketAsOpen: async ({ sessionId }) => {
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+ var _a;
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+ if (!((_a = exports.zendesk.agent) === null || _a === void 0 ? void 0 : _a.mindedConnection))
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+ return;
124
+ return await exports.zendesk.agent.mindedConnection.awaitEmit(mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
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+ type: mindedConnectionTypes_1.MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
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+ interfaceName: 'zendesk',
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+ sessionId,
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+ functionName: 'markTicketAsOpen',
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+ functionArgs: { sessionId },
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+ });
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+ },
94
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  search: async ({ sessionId, query }) => {
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  var _a;
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  if (!((_a = exports.zendesk.agent) === null || _a === void 0 ? void 0 : _a.mindedConnection))
package/dist/interfaces/zendesk.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"zendesk.js","sourceRoot":"","sources":["../../src/interfaces/zendesk.ts"],"names":[],"mappings":";;;AACA,6EAAsF;AAEzE,QAAA,OAAO,GAAG;IACrB,KAAK,EAAE,IAAoB;IAC3B,IAAI,EAAE,KAAK,EAAE,KAAY,EAAE,EAAE;QAC3B,eAAO,CAAC,KAAK,GAAG,KAAK,CAAC;IACxB,CAAC;IAED,WAAW,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QACxD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,aAAa;YAC3B,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,WAAW,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QACxD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,aAAa;YAC3B,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,iBAAiB,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QAC9D,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,mBAAmB;YACjC,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,eAAe,EAAE,KAAK,EAAE,SAAiB,EAAE,EAAE;;QAC3C,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,iBAAiB;YAC/B,YAAY,EAAE,EAAE;SACjB,CAAC,CAAC;IACL,CAAC;IAED,uBAAuB,EAAE,KAAK,EAAE,SAAiB,EAAE,EAAE;;QACnD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,yBAAyB;YACvC,YAAY,EAAE,EAAE;SACjB,CAAC,CAAC;IACL,CAAC;IAED,MAAM,EAAE,KAAK,EAAE,SAAiB,EAAE,GAAW,EAAE,EAAE;;QAC/C,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,QAAQ;YACtB,YAAY,EAAE,EAAE,GAAG,EAAE;SACtB,CAAC,CAAC;IACL,CAAC;IAED,YAAY,EAAE,KAAK,EAAE,EACnB,SAAS,EACT,OAAO,EACP,UAAU,EACV,QAAQ,EACR,IAAI,EACJ,YAAY,GAQb,EAAE,EAAE;;QACH,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,cAAc;YAC5B,YAAY,EAAE,EAAE,OAAO,EAAE,UAAU,EAAE,QAAQ,EAAE,IAAI,EAAE,YAAY,EAAE;SACpE,CAAC,CAAC;IACL,CAAC;IACD,MAAM,EAAE,KAAK,EAAE,EAAE,SAAS,EAAE,KAAK,EAAwC,EAAE,EAAE;;QAC3E,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,QAAQ;YACtB,YAAY,EAAE,EAAE,KAAK,EAAE;SACxB,CAAC,CAAC;IACL,CAAC;CACF,CAAC"}
1
+ {"version":3,"file":"zendesk.js","sourceRoot":"","sources":["../../src/interfaces/zendesk.ts"],"names":[],"mappings":";;;AACA,6EAAsF;AAEzE,QAAA,OAAO,GAAG;IACrB,KAAK,EAAE,IAAoB;IAC3B,IAAI,EAAE,KAAK,EAAE,KAAY,EAAE,EAAE;QAC3B,eAAO,CAAC,KAAK,GAAG,KAAK,CAAC;IACxB,CAAC;IAED,WAAW,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QACxD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,aAAa;YAC3B,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,WAAW,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QACxD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,aAAa;YAC3B,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,iBAAiB,EAAE,KAAK,EAAE,SAAiB,EAAE,OAAe,EAAE,EAAE;;QAC9D,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,mBAAmB;YACjC,YAAY,EAAE,EAAE,OAAO,EAAE;SAC1B,CAAC,CAAC;IACL,CAAC;IAED,eAAe,EAAE,KAAK,EAAE,SAAiB,EAAE,EAAE;;QAC3C,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,iBAAiB;YAC/B,YAAY,EAAE,EAAE;SACjB,CAAC,CAAC;IACL,CAAC;IAED,uBAAuB,EAAE,KAAK,EAAE,SAAiB,EAAE,EAAE;;QACnD,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,yBAAyB;YACvC,YAAY,EAAE,EAAE;SACjB,CAAC,CAAC;IACL,CAAC;IAED,MAAM,EAAE,KAAK,EAAE,SAAiB,EAAE,GAAW,EAAE,EAAE;;QAC/C,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,QAAQ;YACtB,YAAY,EAAE,EAAE,GAAG,EAAE;SACtB,CAAC,CAAC;IACL,CAAC;IAED,SAAS,EAAE,KAAK,EAAE,SAAiB,EAAE,EAAE;;QACrC,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,WAAW;YACzB,YAAY,EAAE;gBACZ,SAAS;aACV;SACF,CAAC,CAAC;IACL,CAAC;IAED,YAAY,EAAE,KAAK,EAAE,EACnB,SAAS,EACT,OAAO,EACP,UAAU,EACV,QAAQ,EACR,IAAI,EACJ,YAAY,GAQb,EAAE,EAAE;;QACH,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,cAAc;YAC5B,YAAY,EAAE,EAAE,OAAO,EAAE,UAAU,EAAE,QAAQ,EAAE,IAAI,EAAE,YAAY,EAAE;SACpE,CAAC,CAAC;IACL,CAAC;IACD,kBAAkB,EAAE,KAAK,EAAE,EAAE,SAAS,EAAyB,EAAE,EAAE;;QACjE,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,oBAAoB;YAClC,YAAY,EAAE,EAAE,SAAS,EAAE;SAC5B,CAAC,CAAC;IACL,CAAC;IAED,gBAAgB,EAAE,KAAK,EAAE,EAAE,SAAS,EAAyB,EAAE,EAAE;;QAC/D,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,kBAAkB;YAChC,YAAY,EAAE,EAAE,SAAS,EAAE;SAC5B,CAAC,CAAC;IACL,CAAC;IAED,MAAM,EAAE,KAAK,EAAE,EAAE,SAAS,EAAE,KAAK,EAAwC,EAAE,EAAE;;QAC3E,IAAI,CAAC,CAAA,MAAA,eAAO,CAAC,KAAK,0CAAE,gBAAgB,CAAA;YAAE,OAAO;QAC7C,OAAO,MAAM,eAAO,CAAC,KAAK,CAAC,gBAAgB,CAAC,SAAS,CAAC,yDAAiC,CAAC,uBAAuB,EAAE;YAC/G,IAAI,EAAE,yDAAiC,CAAC,uBAAuB;YAC/D,aAAa,EAAE,SAAS;YACxB,SAAS;YACT,YAAY,EAAE,QAAQ;YACtB,YAAY,EAAE,EAAE,KAAK,EAAE;SACxB,CAAC,CAAC;IACL,CAAC;CACF,CAAC"}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@minded-ai/mindedjs",
3
- "version": "1.0.80",
3
+ "version": "1.0.81",
4
4
  "description": "MindedJS is a TypeScript library for building agents.",
5
5
  "main": "dist/index.js",
6
6
  "types": "dist/index.d.ts",
@@ -66,4 +66,4 @@
66
66
  "ws": "^8.15.1",
67
67
  "zod": "^3.24.4"
68
68
  }
69
- }
69
+ }
package/src/interfaces/zendesk.ts CHANGED
@@ -73,6 +73,19 @@ export const zendesk = {
73
73
  });
74
74
  },
75
75
 
76
+ getTicket: async (sessionId: string) => {
77
+ if (!zendesk.agent?.mindedConnection) return;
78
+ return await zendesk.agent.mindedConnection.awaitEmit(MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
79
+ type: MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
80
+ interfaceName: 'zendesk',
81
+ sessionId,
82
+ functionName: 'getTicket',
83
+ functionArgs: {
84
+ sessionId,
85
+ },
86
+ });
87
+ },
88
+
76
89
  createTicket: async ({
77
90
  sessionId,
78
91
  subject,
@@ -97,6 +110,28 @@ export const zendesk = {
97
110
  functionArgs: { subject, ticketBody, priority, tags, customFields },
98
111
  });
99
112
  },
113
+ markTicketAsSolved: async ({ sessionId }: { sessionId: string }) => {
114
+ if (!zendesk.agent?.mindedConnection) return;
115
+ return await zendesk.agent.mindedConnection.awaitEmit(MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
116
+ type: MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
117
+ interfaceName: 'zendesk',
118
+ sessionId,
119
+ functionName: 'markTicketAsSolved',
120
+ functionArgs: { sessionId },
121
+ });
122
+ },
123
+
124
+ markTicketAsOpen: async ({ sessionId }: { sessionId: string }) => {
125
+ if (!zendesk.agent?.mindedConnection) return;
126
+ return await zendesk.agent.mindedConnection.awaitEmit(MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {
127
+ type: MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL,
128
+ interfaceName: 'zendesk',
129
+ sessionId,
130
+ functionName: 'markTicketAsOpen',
131
+ functionArgs: { sessionId },
132
+ });
133
+ },
134
+
100
135
  search: async ({ sessionId, query }: { sessionId: string; query: string }) => {
101
136
  if (!zendesk.agent?.mindedConnection) return;
102
137
  return await zendesk.agent.mindedConnection.awaitEmit(MindedConnectionSocketMessageType.INTERFACE_FUNCTION_CALL, {