@microsoft/omnichannel-chat-widget 1.8.5 → 1.8.6

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -59,13 +59,12 @@ var _useChatAdapterStore = _interopRequireDefault(require("../../../hooks/useCha
 var _useChatContextStore = _interopRequireDefault(require("../../../hooks/useChatContextStore"));
 var _useFacadeChatSDKStore = _interopRequireDefault(require("../../../hooks/useFacadeChatSDKStore"));
 var _renderSurveyHelpers = require("../common/renderSurveyHelpers");
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
-function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
-function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+function _interopRequireWildcard(e, t) { if ("function" == typeof WeakMap) var r = new WeakMap(), n = new WeakMap(); return (_interopRequireWildcard = function (e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != typeof e && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (const t in e) "default" !== t && {}.hasOwnProperty.call(e, t) && ((i = (o = Object.defineProperty) && Object.getOwnPropertyDescriptor(e, t)) && (i.get || i.set) ? o(f, t, i) : f[t] = e[t]); return f; })(e, t); }
+function _extends() { return _extends = Object.assign ? Object.assign.bind() : function (n) { for (var e = 1; e < arguments.length; e++) { var t = arguments[e]; for (var r in t) ({}).hasOwnProperty.call(t, r) && (n[r] = t[r]); } return n; }, _extends.apply(null, arguments); }
 let uiTimer;
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$styleProps, _props$webChatContain10, _props$webChatContain11, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain15, _state$appStates8, _props$webChatContain17, _props$webChatContain18, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro10, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$contro13, _livechatProps$compon11, _livechatProps$compon12, _livechatProps$compon13;
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$styleProps, _props$webChatContain6, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain9, _state$appStates8, _props$webChatContain1, _props$webChatContain10, _props$controlProps10, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro0, _livechatProps$contro1, _livechatProps$compon9, _livechatProps$contro10, _livechatProps$compon0, _livechatProps$contro11, _livechatProps$compon1, _livechatProps$compon10, _livechatProps$compon11;
   (0, _react2.useEffect)(() => {
     uiTimer = (0, _utils.createTimer)();
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
@@ -92,8 +91,8 @@ const LiveChatWidgetStateful = props => {
     Composer
   } = _botframeworkWebchat.Components;
   const canStartProactiveChat = (0, _react2.useRef)(true);
-  const bubbleBackground = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.bubbleBackground) ?? ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.adaptiveCardStyles) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background;
-  const bubbleTextColor = ((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : (_props$webChatContain7 = _props$webChatContain6.webChatStyles) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.bubbleTextColor) ?? ((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : (_props$webChatContain9 = _props$webChatContain8.adaptiveCardStyles) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color;
+  const bubbleBackground = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 || (_props$webChatContain2 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.bubbleBackground) ?? ((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 || (_props$webChatContain3 = _props$webChatContain3.adaptiveCardStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background;
+  const bubbleTextColor = ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 || (_props$webChatContain4 = _props$webChatContain4.webChatStyles) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.bubbleTextColor) ?? ((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 || (_props$webChatContain5 = _props$webChatContain5.adaptiveCardStyles) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color;
 
   // Process general styles
   const generalStyles = {
@@ -102,12 +101,12 @@ const LiveChatWidgetStateful = props => {
 
   //Scrollbar styles
   const scrollbarProps = Object.assign({}, _defaultScrollBarProps.defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
-  const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : (_props$webChatContain11 = _props$webChatContain10.sendBoxTextBox) === null || _props$webChatContain11 === void 0 ? void 0 : _props$webChatContain11.textarea;
+  const sendBoxTextArea = props === null || props === void 0 || (_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 || (_props$webChatContain6 = _props$webChatContain6.sendBoxTextBox) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.textarea;
 
   // In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
-  if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
-    var _facadeChatSDK$getCha, _facadeChatSDK$getCha2, _props$controlProps2;
-    const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)((_facadeChatSDK$getCha = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha === void 0 ? void 0 : (_facadeChatSDK$getCha2 = _facadeChatSDK$getCha.omnichannelConfig) === null || _facadeChatSDK$getCha2 === void 0 ? void 0 : _facadeChatSDK$getCha2.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
+  if ((props === null || props === void 0 || (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
+    var _facadeChatSDK$getCha, _props$controlProps2;
+    const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)((_facadeChatSDK$getCha = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha === void 0 || (_facadeChatSDK$getCha = _facadeChatSDK$getCha.omnichannelConfig) === null || _facadeChatSDK$getCha === void 0 ? void 0 : _facadeChatSDK$getCha.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
     (0, _omnichannelChatComponents.BroadcastServiceInitialize)(broadcastServiceChannelName);
   }
   _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer = (0, _utils.createTimer)();
@@ -124,13 +123,13 @@ const LiveChatWidgetStateful = props => {
       var _state$appStates2;
       activeCachedChatExist = true;
       optionalParams = {
-        reconnectId: state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.reconnectId
+        reconnectId: state === null || state === void 0 || (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.reconnectId
       };
-    } else if (!(0, _utils.isUndefinedOrEmpty)(state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && (state === null || state === void 0 ? void 0 : (_state$appStates3 = state.appStates) === null || _state$appStates3 === void 0 ? void 0 : _state$appStates3.conversationState) === _ConversationState.ConversationState.Active) {
+    } else if (!(0, _utils.isUndefinedOrEmpty)(state === null || state === void 0 || (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext) && (state === null || state === void 0 || (_state$appStates3 = state.appStates) === null || _state$appStates3 === void 0 ? void 0 : _state$appStates3.conversationState) === _ConversationState.ConversationState.Active) {
       var _state$domainStates2;
       activeCachedChatExist = true;
       optionalParams = {
-        liveChatContext: state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
+        liveChatContext: state === null || state === void 0 || (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.liveChatContext
       };
     } else {
       activeCachedChatExist = false;
@@ -193,7 +192,7 @@ const LiveChatWidgetStateful = props => {
       } else {
         var _state$appStates4;
         // To avoid showing blank screen in popout
-        if ((state === null || state === void 0 ? void 0 : (_state$appStates4 = state.appStates) === null || _state$appStates4 === void 0 ? void 0 : _state$appStates4.hideStartChatButton) === false) {
+        if ((state === null || state === void 0 || (_state$appStates4 = state.appStates) === null || _state$appStates4 === void 0 ? void 0 : _state$appStates4.hideStartChatButton) === false) {
           dispatch({
             type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
             payload: _ConversationState.ConversationState.Closed
@@ -214,7 +213,7 @@ const LiveChatWidgetStateful = props => {
     const widgetCacheId = (0, _utils.getWidgetCacheIdfromProps)(props);
     if (props.contextDataStore === undefined) {
       var _props$controlProps4;
-      const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
+      const cacheTtlInMins = (props === null || props === void 0 || (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
       const storageType = (props === null || props === void 0 ? void 0 : props.useSessionStorage) === true ? _Constants.StorageType.sessionStorage : _Constants.StorageType.localStorage;
       _DataStoreManager.DataStoreManager.clientDataStore = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(cacheTtlInMins, storageType);
       (0, _defaultCacheManager.registerBroadcastServiceForStorage)(widgetCacheId, cacheTtlInMins, storageType);
@@ -223,7 +222,7 @@ const LiveChatWidgetStateful = props => {
     }
   };
   (0, _react2.useEffect)(() => {
-    var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch, _state$appStates5;
+    var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$controlProps9, _props$chatConfig2, _state$appStates5;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILING,
       payload: false
@@ -255,7 +254,7 @@ const LiveChatWidgetStateful = props => {
         payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
       });
     }
-    if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== _Constants.E2VVOptions.NoCalling) {
+    if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 || (_props$chatConfig = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig === void 0 ? void 0 : _props$chatConfig.msdyn_callingoptions) !== _Constants.E2VVOptions.NoCalling) {
       (0, _initCallingSdk.initCallingSdk)(facadeChatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
         sdkCreated && dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
@@ -271,7 +270,7 @@ const LiveChatWidgetStateful = props => {
     }
 
     // Initialize global dir
-    const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
+    const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 || (_props$chatConfig2 = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2 === void 0 ? void 0 : _props$chatConfig2.msdyn_localeid);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_GLOBAL_DIR,
       payload: globalDir
@@ -279,7 +278,7 @@ const LiveChatWidgetStateful = props => {
     setOptionalParams();
 
     // Unauth chat
-    if ((state === null || state === void 0 ? void 0 : (_state$appStates5 = state.appStates) === null || _state$appStates5 === void 0 ? void 0 : _state$appStates5.hideStartChatButton) === false) {
+    if ((state === null || state === void 0 || (_state$appStates5 = state.appStates) === null || _state$appStates5 === void 0 ? void 0 : _state$appStates5.hideStartChatButton) === false) {
       startChat(props);
     }
   }, []);
@@ -287,7 +286,7 @@ const LiveChatWidgetStateful = props => {
   // useEffect for when skip chat button rendering
   (0, _react2.useEffect)(() => {
     var _state$appStates6;
-    if ((state === null || state === void 0 ? void 0 : (_state$appStates6 = state.appStates) === null || _state$appStates6 === void 0 ? void 0 : _state$appStates6.hideStartChatButton) === true) {
+    if ((state === null || state === void 0 || (_state$appStates6 = state.appStates) === null || _state$appStates6 === void 0 ? void 0 : _state$appStates6.hideStartChatButton) === true) {
       //handle OOH pane
       // Only set OutOfOffice state for new conversations, allow existing Active/InActive conversations to continue
       if (state.appStates.outsideOperatingHours === true && state.appStates.conversationState !== _ConversationState.ConversationState.Active) {
@@ -309,11 +308,11 @@ const LiveChatWidgetStateful = props => {
       //Pass the state to avoid getting stale state
       startChat(props, state);
     }
-  }, [state === null || state === void 0 ? void 0 : (_state$appStates7 = state.appStates) === null || _state$appStates7 === void 0 ? void 0 : _state$appStates7.hideStartChatButton]);
+  }, [state === null || state === void 0 || (_state$appStates7 = state.appStates) === null || _state$appStates7 === void 0 ? void 0 : _state$appStates7.hideStartChatButton]);
 
   // useEffect for custom context
   (0, _react2.useEffect)(() => {
-    var _facadeChatSDK$getCha3, _facadeChatSDK$getCha4, _facadeChatSDK$getCha5, _facadeChatSDK$getCha6, _props$controlProps11;
+    var _facadeChatSDK$getCha2, _facadeChatSDK$getCha3, _props$controlProps1;
     // Add the custom context on receiving the SetCustomContext event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -332,7 +331,7 @@ const LiveChatWidgetStateful = props => {
       });
       if (canStartProactiveChat.current === true) {
         var _msg$payload, _msg$payload2, _msg$payload3;
-        (0, _startProactiveChat.startProactiveChat)(dispatch, msg === null || msg === void 0 ? void 0 : (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 ? void 0 : (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 ? void 0 : (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
+        (0, _startProactiveChat.startProactiveChat)(dispatch, msg === null || msg === void 0 || (_msg$payload = msg.payload) === null || _msg$payload === void 0 ? void 0 : _msg$payload.notificationConfig, msg === null || msg === void 0 || (_msg$payload2 = msg.payload) === null || _msg$payload2 === void 0 ? void 0 : _msg$payload2.enablePreChat, msg === null || msg === void 0 || (_msg$payload3 = msg.payload) === null || _msg$payload3 === void 0 ? void 0 : _msg$payload3.inNewWindow);
       } else {
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.ChatAlreadyTriggered,
@@ -345,17 +344,17 @@ const LiveChatWidgetStateful = props => {
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.HideChatVisibilityChangeEvent).subscribe(async event => {
       var _event$payload;
-      if ((event === null || event === void 0 ? void 0 : (_event$payload = event.payload) === null || _event$payload === void 0 ? void 0 : _event$payload.isChatHidden) !== undefined) {
-        var _props$controlProps10, _window, _window$location;
-        if ((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideStartChatButton) {
+      if ((event === null || event === void 0 || (_event$payload = event.payload) === null || _event$payload === void 0 ? void 0 : _event$payload.isChatHidden) !== undefined) {
+        var _props$controlProps0, _window;
+        if ((_props$controlProps0 = props.controlProps) !== null && _props$controlProps0 !== void 0 && _props$controlProps0.hideStartChatButton) {
           var _event$payload2;
           dispatch({
             type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
-            payload: event === null || event === void 0 ? void 0 : (_event$payload2 = event.payload) === null || _event$payload2 === void 0 ? void 0 : _event$payload2.isChatHidden
+            payload: event === null || event === void 0 || (_event$payload2 = event.payload) === null || _event$payload2 === void 0 ? void 0 : _event$payload2.isChatHidden
           });
         }
         const dateNow = Date.now();
-        if ((0, _utils.isThisSessionPopout)((_window = window) === null || _window === void 0 ? void 0 : (_window$location = _window.location) === null || _window$location === void 0 ? void 0 : _window$location.href)) {
+        if ((0, _utils.isThisSessionPopout)((_window = window) === null || _window === void 0 || (_window = _window.location) === null || _window === void 0 ? void 0 : _window.href)) {
           return;
         }
 
@@ -382,12 +381,12 @@ const LiveChatWidgetStateful = props => {
       }
     });
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.NetworkReconnected).subscribe(async () => {
-      var _window2, _window2$location, _inMemoryState$appSta;
+      var _window2, _inMemoryState$appSta;
       const inMemoryState = (0, _createReducer.executeReducer)(state, {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
         payload: null
       });
-      if ((0, _utils.isThisSessionPopout)((_window2 = window) === null || _window2 === void 0 ? void 0 : (_window2$location = _window2.location) === null || _window2$location === void 0 ? void 0 : _window2$location.href) || (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.conversationState) !== _ConversationState.ConversationState.Active) {
+      if ((0, _utils.isThisSessionPopout)((_window2 = window) === null || _window2 === void 0 || (_window2 = _window2.location) === null || _window2 === void 0 ? void 0 : _window2.href) || (inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.conversationState) !== _ConversationState.ConversationState.Active) {
         return;
       }
       const conversationDetails = await (0, _utils.getConversationDetailsCall)(facadeChatSDK);
@@ -418,7 +417,7 @@ const LiveChatWidgetStateful = props => {
       var _msg$payload4;
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
-        payload: msg === null || msg === void 0 ? void 0 : (_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.minimized
+        payload: msg === null || msg === void 0 || (_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.minimized
       });
     });
 
@@ -438,7 +437,7 @@ const LiveChatWidgetStateful = props => {
         return;
       }
       // If the startChat event is not initiated by the same tab. Ignore the call
-      if (!(0, _utils.isNullOrUndefined)(msg === null || msg === void 0 ? void 0 : (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.runtimeId) && (msg === null || msg === void 0 ? void 0 : (_msg$payload6 = msg.payload) === null || _msg$payload6 === void 0 ? void 0 : _msg$payload6.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
+      if (!(0, _utils.isNullOrUndefined)(msg === null || msg === void 0 || (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.runtimeId) && (msg === null || msg === void 0 || (_msg$payload6 = msg.payload) === null || _msg$payload6 === void 0 ? void 0 : _msg$payload6.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
         return;
       }
       if (msg !== null && msg !== void 0 && (_msg$payload7 = msg.payload) !== null && _msg$payload7 !== void 0 && _msg$payload7.customContext) {
@@ -449,7 +448,7 @@ const LiveChatWidgetStateful = props => {
         });
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
-          payload: msg === null || msg === void 0 ? void 0 : (_msg$payload8 = msg.payload) === null || _msg$payload8 === void 0 ? void 0 : _msg$payload8.customContext
+          payload: msg === null || msg === void 0 || (_msg$payload8 = msg.payload) === null || _msg$payload8 === void 0 ? void 0 : _msg$payload8.customContext
         });
       }
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -460,7 +459,7 @@ const LiveChatWidgetStateful = props => {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
         payload: null
       });
-      inMemoryState.domainStates.customContext = msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
+      inMemoryState.domainStates.customContext = msg === null || msg === void 0 || (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
       /*
       * If the conversation is in closed state then we start a new chat, 
       * else if the conversation is in active state then we maximize the chat
@@ -482,8 +481,8 @@ const LiveChatWidgetStateful = props => {
       }
 
       // If minimized, maximize the chat
-      if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.isMinimized) === true || (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.isMinimized) === undefined) {
-        var _inMemoryState$domain, _inMemoryState$domain2, _inMemoryState$domain3, _inMemoryState$domain4;
+      if ((inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.isMinimized) === true || (inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.isMinimized) === undefined) {
+        var _inMemoryState$domain, _inMemoryState$domain2;
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -491,8 +490,8 @@ const LiveChatWidgetStateful = props => {
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
           payload: {
-            height: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain = inMemoryState.domainStates) === null || _inMemoryState$domain === void 0 ? void 0 : (_inMemoryState$domain2 = _inMemoryState$domain.widgetSize) === null || _inMemoryState$domain2 === void 0 ? void 0 : _inMemoryState$domain2.height,
-            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width,
+            height: inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$domain = inMemoryState.domainStates) === null || _inMemoryState$domain === void 0 || (_inMemoryState$domain = _inMemoryState$domain.widgetSize) === null || _inMemoryState$domain === void 0 ? void 0 : _inMemoryState$domain.height,
+            width: inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$domain2 = inMemoryState.domainStates) === null || _inMemoryState$domain2 === void 0 || (_inMemoryState$domain2 = _inMemoryState$domain2.widgetSize) === null || _inMemoryState$domain2 === void 0 ? void 0 : _inMemoryState$domain2.width,
             lcwRuntimeId: _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId
           }
         });
@@ -500,9 +499,9 @@ const LiveChatWidgetStateful = props => {
       }
     });
     const handleInitiateEndChatForPersistentChat = async (msg, conversationDetails) => {
-      var _msg$payload10, _msg$payload11, _msg$payload12;
+      var _msg$payload0, _msg$payload1, _msg$payload10;
       //If the payload does NOT include the skipSessionCloseForPersistentChat flag, default is false. Upon receiving the customer event, always ending session from C2.
-      const skipSessionCloseForPersistentChat = typeof (msg === null || msg === void 0 ? void 0 : (_msg$payload10 = msg.payload) === null || _msg$payload10 === void 0 ? void 0 : _msg$payload10[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]) === _Constants.Constants.String && (msg === null || msg === void 0 ? void 0 : (_msg$payload11 = msg.payload) === null || _msg$payload11 === void 0 ? void 0 : _msg$payload11[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]).toLowerCase() === _Constants.Constants.true || (msg === null || msg === void 0 ? void 0 : (_msg$payload12 = msg.payload) === null || _msg$payload12 === void 0 ? void 0 : _msg$payload12[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]) === true;
+      const skipSessionCloseForPersistentChat = typeof (msg === null || msg === void 0 || (_msg$payload0 = msg.payload) === null || _msg$payload0 === void 0 ? void 0 : _msg$payload0[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]) === _Constants.Constants.String && (msg === null || msg === void 0 || (_msg$payload1 = msg.payload) === null || _msg$payload1 === void 0 ? void 0 : _msg$payload1[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]).toLowerCase() === _Constants.Constants.true || (msg === null || msg === void 0 || (_msg$payload10 = msg.payload) === null || _msg$payload10 === void 0 ? void 0 : _msg$payload10[_Constants.Constants.SkipSessionCloseForPersistentChatFlag]) === true;
       _TelemetryHelper.TelemetryHelper.logSDKEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EndChatEventReceived,
         Description: "Processing initiateEndChat for persistent chat",
@@ -520,7 +519,7 @@ const LiveChatWidgetStateful = props => {
               Event: _TelemetryConstants.TelemetryEvent.EndChatEventReceived,
               Description: "Processing initiateEndChat, fetching postChatContext"
             });
-            const postchatContext = (await (0, _renderSurveyHelpers.getPostChatContext)(facadeChatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : _state$domainStates3.postChatContext);
+            const postchatContext = (await (0, _renderSurveyHelpers.getPostChatContext)(facadeChatSDK, state, dispatch)) ?? (state === null || state === void 0 || (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : _state$domainStates3.postChatContext);
             if (postchatContext) {
               _TelemetryHelper.TelemetryHelper.logSDKEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
                 Event: _TelemetryConstants.TelemetryEvent.EndChatEventReceived,
@@ -613,10 +612,10 @@ const LiveChatWidgetStateful = props => {
     });
 
     // Listen to end chat event from other tabs
-    const endChatEventName = (0, _utils.getWidgetEndChatEventName)((_facadeChatSDK$getCha3 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha3 === void 0 ? void 0 : (_facadeChatSDK$getCha4 = _facadeChatSDK$getCha3.omnichannelConfig) === null || _facadeChatSDK$getCha4 === void 0 ? void 0 : _facadeChatSDK$getCha4.orgId, (_facadeChatSDK$getCha5 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha5 === void 0 ? void 0 : (_facadeChatSDK$getCha6 = _facadeChatSDK$getCha5.omnichannelConfig) === null || _facadeChatSDK$getCha6 === void 0 ? void 0 : _facadeChatSDK$getCha6.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)((_facadeChatSDK$getCha2 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha2 === void 0 || (_facadeChatSDK$getCha2 = _facadeChatSDK$getCha2.omnichannelConfig) === null || _facadeChatSDK$getCha2 === void 0 ? void 0 : _facadeChatSDK$getCha2.orgId, (_facadeChatSDK$getCha3 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha3 === void 0 || (_facadeChatSDK$getCha3 = _facadeChatSDK$getCha3.omnichannelConfig) === null || _facadeChatSDK$getCha3 === void 0 ? void 0 : _facadeChatSDK$getCha3.widgetId, ((_props$controlProps1 = props.controlProps) === null || _props$controlProps1 === void 0 ? void 0 : _props$controlProps1.widgetInstanceId) ?? "");
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
-      var _msg$payload13;
-      if ((msg === null || msg === void 0 ? void 0 : (_msg$payload13 = msg.payload) === null || _msg$payload13 === void 0 ? void 0 : _msg$payload13.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
+      var _msg$payload11;
+      if ((msg === null || msg === void 0 || (_msg$payload11 = msg.payload) === null || _msg$payload11 === void 0 ? void 0 : _msg$payload11.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
         _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
           Description: "Received EndChat BroadcastEvent from other tabs. Closing this chat."
@@ -658,8 +657,8 @@ const LiveChatWidgetStateful = props => {
 
     // Retrieve convId
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.UpdateConversationDataForTelemetry).subscribe(msg => {
-      var _msg$payload14, _msg$payload14$liveWo;
-      if ((_msg$payload14 = msg.payload) !== null && _msg$payload14 !== void 0 && (_msg$payload14$liveWo = _msg$payload14.liveWorkItem) !== null && _msg$payload14$liveWo !== void 0 && _msg$payload14$liveWo.conversationId) {
+      var _msg$payload12;
+      if ((_msg$payload12 = msg.payload) !== null && _msg$payload12 !== void 0 && (_msg$payload12 = _msg$payload12.liveWorkItem) !== null && _msg$payload12 !== void 0 && _msg$payload12.conversationId) {
         setConversationId(msg.payload.liveWorkItem.conversationId);
       }
     });
@@ -676,7 +675,7 @@ const LiveChatWidgetStateful = props => {
   (0, _react2.useEffect)(() => {
     // On new message
     if (state.appStates.conversationState === _ConversationState.ConversationState.Active) {
-      facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.onNewMessage(() => {
+      facadeChatSDK === null || facadeChatSDK === void 0 || facadeChatSDK.onNewMessage(() => {
         // Track the message count
         currentMessageCountRef.current++;
         dispatch({
@@ -691,15 +690,15 @@ const LiveChatWidgetStateful = props => {
       }, {
         disablePolling: true
       });
-      facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.onAgentEndSession(event => {
+      facadeChatSDK === null || facadeChatSDK === void 0 || facadeChatSDK.onAgentEndSession(event => {
         var _inMemoryState$appSta5;
         const inMemoryState = (0, _createReducer.executeReducer)(state, {
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
           payload: null
         });
-        if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.conversationState) === _ConversationState.ConversationState.Active) {
+        if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.conversationState) === _ConversationState.ConversationState.Active) {
           var _inMemoryState$appSta6;
-          if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta6 = inMemoryState.appStates) === null || _inMemoryState$appSta6 === void 0 ? void 0 : _inMemoryState$appSta6.isConversationalSurveyEnabled) === false) {
+          if ((inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta6 = inMemoryState.appStates) === null || _inMemoryState$appSta6 === void 0 ? void 0 : _inMemoryState$appSta6.isConversationalSurveyEnabled) === false) {
             setWebChatStyles(styles => {
               return {
                 ...styles,
@@ -716,8 +715,8 @@ const LiveChatWidgetStateful = props => {
       });
     }
     if (state.appStates.conversationState === _ConversationState.ConversationState.InActive) {
-      var _props$webChatContain12, _props$webChatContain13;
-      if ((props === null || props === void 0 ? void 0 : (_props$webChatContain12 = props.webChatContainerProps) === null || _props$webChatContain12 === void 0 ? void 0 : (_props$webChatContain13 = _props$webChatContain12.renderingMiddlewareProps) === null || _props$webChatContain13 === void 0 ? void 0 : _props$webChatContain13.hideSendboxOnConversationEnd) !== false) {
+      var _props$webChatContain7;
+      if ((props === null || props === void 0 || (_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 || (_props$webChatContain7 = _props$webChatContain7.renderingMiddlewareProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.hideSendboxOnConversationEnd) !== false) {
         setWebChatStyles(styles => {
           return {
             ...styles,
@@ -761,12 +760,12 @@ const LiveChatWidgetStateful = props => {
     }
   }, [state.appStates.unreadMessageCount]);
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain14;
+    var _props$webChatContain8;
     setWebChatStyles({
       ...webChatStyles,
-      ...((_props$webChatContain14 = props.webChatContainerProps) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.webChatStyles)
+      ...((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.webChatStyles)
     });
-  }, [(_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : _props$webChatContain15.webChatStyles]);
+  }, [(_props$webChatContain9 = props.webChatContainerProps) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.webChatStyles]);
   (0, _react2.useEffect)(() => {
     //Confirmation pane dismissing through OK option, so proceed with end chat
     if (state.domainStates.confirmationState === _Constants.ConfirmationState.Ok) {
@@ -777,13 +776,13 @@ const LiveChatWidgetStateful = props => {
     }
   }, [state.domainStates.confirmationState]);
   (0, _react2.useEffect)(() => {
-    var _inMemoryState$appSta7, _inMemoryState$appSta8, _inMemoryState$appSta9, _inMemoryState$appSta10, _inMemoryState$appSta11, _inMemoryState$appSta12, _inMemoryState$appSta13;
+    var _inMemoryState$appSta7, _inMemoryState$appSta8, _inMemoryState$appSta9, _inMemoryState$appSta0, _inMemoryState$appSta1, _inMemoryState$appSta10, _inMemoryState$appSta11;
     const inMemoryState = (0, _createReducer.executeReducer)(state, {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
     // Do not process anything during initialization
-    if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta7 = inMemoryState.appStates) === null || _inMemoryState$appSta7 === void 0 ? void 0 : _inMemoryState$appSta7.conversationEndedBy) === _Constants.ConversationEndEntity.NotSet) {
+    if ((inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta7 = inMemoryState.appStates) === null || _inMemoryState$appSta7 === void 0 ? void 0 : _inMemoryState$appSta7.conversationEndedBy) === _Constants.ConversationEndEntity.NotSet) {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
         Description: "conversationEndedBy is not set"
@@ -792,7 +791,7 @@ const LiveChatWidgetStateful = props => {
     }
 
     // If start chat failed, and C2 is trying to close chat widget
-    if (inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta8 = inMemoryState.appStates) !== null && _inMemoryState$appSta8 !== void 0 && _inMemoryState$appSta8.startChatFailed || (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta9 = inMemoryState.appStates) === null || _inMemoryState$appSta9 === void 0 ? void 0 : _inMemoryState$appSta9.conversationState) === _ConversationState.ConversationState.Postchat) {
+    if (inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta8 = inMemoryState.appStates) !== null && _inMemoryState$appSta8 !== void 0 && _inMemoryState$appSta8.startChatFailed || (inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta9 = inMemoryState.appStates) === null || _inMemoryState$appSta9 === void 0 ? void 0 : _inMemoryState$appSta9.conversationState) === _ConversationState.ConversationState.Postchat) {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
         Description: _Constants.PrepareEndChatDescriptionConstants.CustomerCloseChatOnFailureOrPostChat
@@ -802,7 +801,7 @@ const LiveChatWidgetStateful = props => {
     }
 
     // Scenario -> Chat was InActive and closing the chat (Refresh scenario on post chat)
-    if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta10 = inMemoryState.appStates) === null || _inMemoryState$appSta10 === void 0 ? void 0 : _inMemoryState$appSta10.conversationState) === _ConversationState.ConversationState.InActive) {
+    if ((inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta0 = inMemoryState.appStates) === null || _inMemoryState$appSta0 === void 0 ? void 0 : _inMemoryState$appSta0.conversationState) === _ConversationState.ConversationState.InActive) {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
         Description: _Constants.PrepareEndChatDescriptionConstants.CustomerCloseInactiveChat
@@ -810,11 +809,11 @@ const LiveChatWidgetStateful = props => {
       (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
       return;
     }
-    const isConversationalSurveyEnabled = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta11 = inMemoryState.appStates) === null || _inMemoryState$appSta11 === void 0 ? void 0 : _inMemoryState$appSta11.isConversationalSurveyEnabled;
+    const isConversationalSurveyEnabled = inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta1 = inMemoryState.appStates) === null || _inMemoryState$appSta1 === void 0 ? void 0 : _inMemoryState$appSta1.isConversationalSurveyEnabled;
 
     // In conversational survey, we need to check post chat survey logics before we set ConversationState to InActive
     // Hence setting ConversationState to InActive will be done later in the post chat flows
-    if (!isConversationalSurveyEnabled && ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta12 = inMemoryState.appStates) === null || _inMemoryState$appSta12 === void 0 ? void 0 : _inMemoryState$appSta12.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta13 = inMemoryState.appStates) === null || _inMemoryState$appSta13 === void 0 ? void 0 : _inMemoryState$appSta13.conversationEndedBy) === _Constants.ConversationEndEntity.Bot)) {
+    if (!isConversationalSurveyEnabled && ((inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta10 = inMemoryState.appStates) === null || _inMemoryState$appSta10 === void 0 ? void 0 : _inMemoryState$appSta10.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta11 = inMemoryState.appStates) === null || _inMemoryState$appSta11 === void 0 ? void 0 : _inMemoryState$appSta11.conversationEndedBy) === _Constants.ConversationEndEntity.Bot)) {
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.InActive
@@ -823,7 +822,7 @@ const LiveChatWidgetStateful = props => {
 
     // All other cases
     (0, _endChat.prepareEndChat)(props, facadeChatSDK, inMemoryState, dispatch, setAdapter, setWebChatStyles, adapter);
-  }, [state === null || state === void 0 ? void 0 : (_state$appStates8 = state.appStates) === null || _state$appStates8 === void 0 ? void 0 : _state$appStates8.conversationEndedBy]);
+  }, [state === null || state === void 0 || (_state$appStates8 = state.appStates) === null || _state$appStates8 === void 0 ? void 0 : _state$appStates8.conversationEndedBy]);
 
   // Publish chat widget state
   (0, _react2.useEffect)(() => {
@@ -855,13 +854,13 @@ const LiveChatWidgetStateful = props => {
 
   // Handle Chat disconnect cases
   (0, _react2.useEffect)(() => {
-    var _inMemoryState$appSta14;
+    var _inMemoryState$appSta12;
     const inMemoryState = (0, _createReducer.executeReducer)(state, {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
     (0, _chatDisconnectHelper.handleChatDisconnect)(props, inMemoryState, setWebChatStyles);
-    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta14 = inMemoryState.appStates) === null || _inMemoryState$appSta14 === void 0 ? void 0 : _inMemoryState$appSta14.chatDisconnectEventReceived;
+    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 || (_inMemoryState$appSta12 = inMemoryState.appStates) === null || _inMemoryState$appSta12 === void 0 ? void 0 : _inMemoryState$appSta12.chatDisconnectEventReceived;
     if (chatDisconnectState && adapter) {
       try {
         adapter.end();
@@ -877,12 +876,12 @@ const LiveChatWidgetStateful = props => {
 
   // if props state gets updates we need to update the renderingMiddlewareProps in the state
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain16;
+    var _props$webChatContain0;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RENDERING_MIDDLEWARE_PROPS,
-      payload: (_props$webChatContain16 = props.webChatContainerProps) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.renderingMiddlewareProps
+      payload: (_props$webChatContain0 = props.webChatContainerProps) === null || _props$webChatContain0 === void 0 ? void 0 : _props$webChatContain0.renderingMiddlewareProps
     });
-  }, [(_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : _props$webChatContain17.renderingMiddlewareProps]);
+  }, [(_props$webChatContain1 = props.webChatContainerProps) === null || _props$webChatContain1 === void 0 ? void 0 : _props$webChatContain1.renderingMiddlewareProps]);
   (0, _react2.useEffect)(() => {
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXLiveChatWidgetCompleted,
@@ -905,11 +904,11 @@ const LiveChatWidgetStateful = props => {
     });
     (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, false);
     // Clean local storage
-    (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventId);
+    (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 || _DataStoreManager$cli.removeData(widgetStateEventId);
 
     //Dispose calling instance
     if (voiceVideoCallingSDK) {
-      voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 ? void 0 : voiceVideoCallingSDK.close();
+      voiceVideoCallingSDK === null || voiceVideoCallingSDK === void 0 || voiceVideoCallingSDK.close();
     }
     //Message for clearing window[popouTab]
     _omnichannelChatComponents.BroadcastService.postMessage({
@@ -928,7 +927,7 @@ const LiveChatWidgetStateful = props => {
   const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, state, dispatch, facadeChatSDK, endChatRelay);
   const downloadTranscriptProps = (0, _createDownloadTranscriptProps.default)(props.downloadTranscriptProps, {
     ...(_defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === null || _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === void 0 ? void 0 : _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles),
-    ...((_props$webChatContain18 = props.webChatContainerProps) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.webChatStyles)
+    ...((_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : _props$webChatContain10.webChatStyles)
   }, props.webChatContainerProps);
   const livechatProps = {
     ...props,
@@ -936,7 +935,7 @@ const LiveChatWidgetStateful = props => {
   };
   const chatWidgetDraggableConfig = {
     elementId: widgetElementId,
-    channel: ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "lcw",
+    channel: ((_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "lcw",
     disabled: ((_props$draggableChatW = props.draggableChatWidgetProps) === null || _props$draggableChatW === void 0 ? void 0 : _props$draggableChatW.disabled) !== true // Draggable by default, unless explicitly disabled
   };
 
@@ -1067,15 +1066,14 @@ const LiveChatWidgetStateful = props => {
   })), !((_livechatProps$contro9 = livechatProps.controlProps) !== null && _livechatProps$contro9 !== void 0 && _livechatProps$contro9.hidePreChatSurveyPane) && (0, _componentController.shouldShowPreChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon8 = livechatProps.componentOverrides) === null || _livechatProps$compon8 === void 0 ? void 0 : _livechatProps$compon8.preChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PreChatSurveyPaneStateful.default, {
     surveyProps: livechatProps.preChatSurveyPaneProps,
     initStartChat: initStartChatRelay
-  })), !((_livechatProps$contro10 = livechatProps.controlProps) !== null && _livechatProps$contro10 !== void 0 && _livechatProps$contro10.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
+  })), !((_livechatProps$contro0 = livechatProps.controlProps) !== null && _livechatProps$contro0 !== void 0 && _livechatProps$contro0.hideCallingContainer) && (0, _componentController.shouldShowCallingContainer)(state) && /*#__PURE__*/_react2.default.createElement(_CallingContainerStateful.default, _extends({
     voiceVideoCallingSdk: voiceVideoCallingSDK
-  }, livechatProps.callingContainerProps)), !((_livechatProps$contro11 = livechatProps.controlProps) !== null && _livechatProps$contro11 !== void 0 && _livechatProps$contro11.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon9 = livechatProps.componentOverrides) === null || _livechatProps$compon9 === void 0 ? void 0 : _livechatProps$compon9.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, livechatProps)), !((_livechatProps$contro12 = livechatProps.controlProps) !== null && _livechatProps$contro12 !== void 0 && _livechatProps$contro12.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon10 = livechatProps.componentOverrides) === null || _livechatProps$compon10 === void 0 ? void 0 : _livechatProps$compon10.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
+  }, livechatProps.callingContainerProps)), !((_livechatProps$contro1 = livechatProps.controlProps) !== null && _livechatProps$contro1 !== void 0 && _livechatProps$contro1.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon9 = livechatProps.componentOverrides) === null || _livechatProps$compon9 === void 0 ? void 0 : _livechatProps$compon9.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, livechatProps)), !((_livechatProps$contro10 = livechatProps.controlProps) !== null && _livechatProps$contro10 !== void 0 && _livechatProps$contro10.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon0 = livechatProps.componentOverrides) === null || _livechatProps$compon0 === void 0 ? void 0 : _livechatProps$compon0.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
     setPostChatContext: setPostChatContextRelay,
     prepareEndChat: prepareEndChatRelay
-  }))), !((_livechatProps$contro13 = livechatProps.controlProps) !== null && _livechatProps$contro13 !== void 0 && _livechatProps$contro13.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon11 = livechatProps.componentOverrides) === null || _livechatProps$compon11 === void 0 ? void 0 : _livechatProps$compon11.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, livechatProps.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon12 = livechatProps.componentOverrides) === null || _livechatProps$compon12 === void 0 ? void 0 : _livechatProps$compon12.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, livechatProps.postChatSurveyPaneProps, livechatProps.chatSDK, {
+  }))), !((_livechatProps$contro11 = livechatProps.controlProps) !== null && _livechatProps$contro11 !== void 0 && _livechatProps$contro11.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon1 = livechatProps.componentOverrides) === null || _livechatProps$compon1 === void 0 ? void 0 : _livechatProps$compon1.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, livechatProps.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon10 = livechatProps.componentOverrides) === null || _livechatProps$compon10 === void 0 ? void 0 : _livechatProps$compon10.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, livechatProps.postChatSurveyPaneProps, livechatProps.chatSDK, {
     customerVoiceSurveyCorrelationId: conversationId
-  }))), (0, _createFooter.createFooter)(livechatProps, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon13 = livechatProps.componentOverrides) === null || _livechatProps$compon13 === void 0 ? void 0 : _livechatProps$compon13.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, livechatProps.emailTranscriptPane))))));
+  }))), (0, _createFooter.createFooter)(livechatProps, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon11 = livechatProps.componentOverrides) === null || _livechatProps$compon11 === void 0 ? void 0 : _livechatProps$compon11.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, livechatProps.emailTranscriptPane))))));
 };
 exports.LiveChatWidgetStateful = LiveChatWidgetStateful;
-var _default = LiveChatWidgetStateful;
-exports.default = _default;
+var _default = exports.default = LiveChatWidgetStateful;

package/lib/cjs/components/loadingpanestateful/LoadingPaneStateful.js

@@ -13,9 +13,8 @@ var _defaultgeneralLoadingPaneStyleProps = require("./common/defaultStyleProps/d
 var _errorUILoadingPaneStyleProps = require("./common/errorUIStyleProps/errorUILoadingPaneStyleProps");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
 var _useWindowDimensions = _interopRequireDefault(require("../../hooks/useWindowDimensions"));
-function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
-function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
-function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
+function _interopRequireDefault(e) { return e && e.__esModule ? e : { default: e }; }
+function _interopRequireWildcard(e, t) { if ("function" == typeof WeakMap) var r = new WeakMap(), n = new WeakMap(); return (_interopRequireWildcard = function (e, t) { if (!t && e && e.__esModule) return e; var o, i, f = { __proto__: null, default: e }; if (null === e || "object" != typeof e && "function" != typeof e) return f; if (o = t ? n : r) { if (o.has(e)) return o.get(e); o.set(e, f); } for (const t in e) "default" !== t && {}.hasOwnProperty.call(e, t) && ((i = (o = Object.defineProperty) && Object.getOwnPropertyDescriptor(e, t)) && (i.get || i.set) ? o(f, t, i) : f[t] = e[t]); return f; })(e, t); }
 let uiTimer;
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -32,7 +31,7 @@ const LoadingPaneStateful = props => {
     loadingPaneProps,
     startChatErrorPaneProps
   } = props;
-  const generalLoadingPaneStyleProps = Object.assign({}, _defaultgeneralLoadingPaneStyleProps.defaultGeneralLoadingPaneStyleProps, loadingPaneProps === null || loadingPaneProps === void 0 ? void 0 : (_loadingPaneProps$sty = loadingPaneProps.styleProps) === null || _loadingPaneProps$sty === void 0 ? void 0 : _loadingPaneProps$sty.generalStyleProps);
+  const generalLoadingPaneStyleProps = Object.assign({}, _defaultgeneralLoadingPaneStyleProps.defaultGeneralLoadingPaneStyleProps, loadingPaneProps === null || loadingPaneProps === void 0 || (_loadingPaneProps$sty = loadingPaneProps.styleProps) === null || _loadingPaneProps$sty === void 0 ? void 0 : _loadingPaneProps$sty.generalStyleProps);
   const loadingPaneStyleProps = {
     ...(loadingPaneProps === null || loadingPaneProps === void 0 ? void 0 : loadingPaneProps.styleProps),
     generalStyleProps: generalLoadingPaneStyleProps
@@ -49,8 +48,8 @@ const LoadingPaneStateful = props => {
     ...(loadingPaneProps === null || loadingPaneProps === void 0 ? void 0 : loadingPaneProps.controlProps),
     id: "oc-lcw-alert-pane",
     dir: state.domainStates.globalDir,
-    titleText: (startChatErrorPaneProps === null || startChatErrorPaneProps === void 0 ? void 0 : (_startChatErrorPanePr = startChatErrorPaneProps.controlProps) === null || _startChatErrorPanePr === void 0 ? void 0 : _startChatErrorPanePr.titleText) ?? "We are unable to load chat at this time.",
-    subtitleText: (startChatErrorPaneProps === null || startChatErrorPaneProps === void 0 ? void 0 : (_startChatErrorPanePr2 = startChatErrorPaneProps.controlProps) === null || _startChatErrorPanePr2 === void 0 ? void 0 : _startChatErrorPanePr2.subtitleText) ?? "Please try again later.",
+    titleText: (startChatErrorPaneProps === null || startChatErrorPaneProps === void 0 || (_startChatErrorPanePr = startChatErrorPaneProps.controlProps) === null || _startChatErrorPanePr === void 0 ? void 0 : _startChatErrorPanePr.titleText) ?? "We are unable to load chat at this time.",
+    subtitleText: (startChatErrorPaneProps === null || startChatErrorPaneProps === void 0 || (_startChatErrorPanePr2 = startChatErrorPaneProps.controlProps) === null || _startChatErrorPanePr2 === void 0 ? void 0 : _startChatErrorPanePr2.subtitleText) ?? "Please try again later.",
     hideSpinner: true,
     hideSpinnerText: true
   };
@@ -89,5 +88,4 @@ const LoadingPaneStateful = props => {
   });
 };
 exports.LoadingPaneStateful = LoadingPaneStateful;
-var _default = LoadingPaneStateful;
-exports.default = _default;
+var _default = exports.default = LoadingPaneStateful;

package/lib/cjs/components/loadingpanestateful/common/defaultStyleProps/defaultgeneralLoadingPaneStyleProps.js

@@ -4,7 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.defaultGeneralLoadingPaneStyleProps = void 0;
-const defaultGeneralLoadingPaneStyleProps = {
+const defaultGeneralLoadingPaneStyleProps = exports.defaultGeneralLoadingPaneStyleProps = {
   position: "initial",
   width: "100%",
   height: "100%",
@@ -13,5 +13,4 @@ const defaultGeneralLoadingPaneStyleProps = {
   borderRadius: "0 0 4px 4px",
   borderWidth: "0px",
   backgroundColor: "#315FA2"
-};
-exports.defaultGeneralLoadingPaneStyleProps = defaultGeneralLoadingPaneStyleProps;
+};