@microsoft/omnichannel-chat-widget 1.8.4-main.cd79f08 → 1.8.4-main.d4c4cb2

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -11,6 +11,7 @@ var _renderSurveyHelpers = require("./renderSurveyHelpers");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _LazyLoadActivity = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activities/LazyLoadActivity");
+var _activityMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
 var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
@@ -249,6 +250,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
 
       // Call direct reset to ensure LazyLoadHandler gets reset regardless of broadcast timing
       _LazyLoadActivity.LazyLoadHandler.directReset();
+      (0, _activityMiddleware.resetActivityMiddlewareCache)();
       _omnichannelChatComponents.BroadcastService.postMessage({
         eventName: _TelemetryConstants.BroadcastEvent.PersistentConversationReset
       });

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -1075,10 +1075,31 @@ const LiveChatWidgetStateful = props => {
             .webchat__basic-transcript__activity-markdown-body > :last-child {
                 margin-bottom: 0px;
             }
-           
+
             .webchat__basic-transcript__activity-markdown-body > :first-child {
                 margin-top: 0px;
             }
+
+            /* Remove browser-default <p> margins inside system messages.
+               Without this, each markdown paragraph adds ~1em top+bottom gap
+               which causes the oversized line spacing visible on iOS Safari.
+               Also disable iOS Safari's auto font-size scaling (-webkit-text-size-adjust)
+               which inflates font sizes and causes line-height to grow over time
+               when the layout is viewed in a narrow viewport. */
+            .webchat__basic-transcript__activity-markdown-body {
+                -webkit-text-size-adjust: 100%;
+                text-size-adjust: 100%;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body p {
+                margin-top: 0;
+                margin-bottom: 4px;
+                line-height: 1.4;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body p:last-child {
+                margin-bottom: 0;
+            }
                 
             .webchat__basic-transcript__activity-markdown-body img.webchat__render-markdown__external-link-icon {
                 background-image : url(data:image/svg+xml;base64,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) !important;
@@ -1086,6 +1107,32 @@ const LiveChatWidgetStateful = props => {
                 margin-left: .25em;
             }
 
+            /* ── iOS Safari: underline + number alignment fixes ────────────────
+               1. Position underlines below all glyphs (not at alphabetic baseline)
+                  so they never intersect numbers in links or auto-detected tel: hrefs.
+               2. Use a solid underline (skip-ink: none) so numbers aren't split by
+                  gaps the browser renders around descenders.
+               3. Prevent ::marker pseudo-element from inheriting text-decoration,
+                  which Safari applies to ol/ul counters causing them to appear
+                  underlined and misaligned.
+               4. Normalise ordered-list indentation across Safari/WebKit. */
+            .webchat__basic-transcript__activity-markdown-body a {
+                -webkit-text-underline-position: under;
+                text-underline-position: under;
+                text-decoration-skip-ink: none;
+                -webkit-text-decoration-skip: none;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body ol li::marker,
+            .webchat__basic-transcript__activity-markdown-body ul li::marker {
+                text-decoration: none;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body ol {
+                -webkit-padding-start: 1.5em;
+                padding-inline-start: 1.5em;
+            }
+
             .webchat__link-definitions__header-text {
                 color: ${bubbleBackground}
             }

package/lib/cjs/components/webchatcontainerstateful/common/defaultStyles/defaultWebChatStyles.js

@@ -23,7 +23,7 @@ const defaultWebChatStyles = {
   bubbleTextColor: "White",
   hideSendBox: false,
   hideUploadButton: true,
-  primaryFont: "Segoe UI, Arial, sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Noto Color Emoji\"",
+  primaryFont: "Segoe UI, Arial, sans-serif",
   rootHeight: "100%",
   rootWidth: "100%",
   sendBoxTextWrap: true,
@@ -34,7 +34,7 @@ const defaultWebChatStyles = {
   suggestedActionsStackedHeight: 125,
   suggestedActionsStackedOverflow: "scroll",
   // eslint-disable-line @typescript-eslint/no-explicit-any
-  typingAnimationDuration: 3500,
+  typingAnimationDuration: 4500,
   emojiSet: {
     ":)": "😊",
     ":-)": "😊",

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.createActivityMiddleware = void 0;
+exports.resetActivityMiddlewareCache = exports.createActivityMiddleware = void 0;
 var _LazyLoadActivity = _interopRequireWildcard(require("./activities/LazyLoadActivity"));
 var _TelemetryConstants = require("../../../../../common/telemetry/TelemetryConstants");
 var _Constants = require("../../../../../common/Constants");
@@ -32,9 +32,13 @@ function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj &&
 
 const loggedSystemMessages = new Array();
 let lastRenderedAt = 0; // Track last rendered receivedAt timestamp for deduplication
+// Cache original (pre-render) text per activity ID to prevent exponential <br> growth.
+// BotFramework WebChat can mutate card.activity.text between renders (e.g. on minimize/open),
+// so we always render from the original markdown source, not the possibly-HTML-mutated text.
+const originalSystemMessageTexts = new Map();
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyleProps) => {
-  var _card$activity, _card$activity$channe, _card$activity$channe2, _card$activity2, _card$activity2$chann, _card$activity3, _card$activity3$chann, _card$activity3$chann2, _card$activity4, _card$activity4$chann, _card$activity5, _card$activity5$chann, _card$nextVisibleActi, _card$nextVisibleActi2, _card$activity6, _card$activity6$chann, _card$activity7, _card$nextVisibleActi3, _card$activity8;
+  var _card$activity, _card$activity$channe, _card$activity$channe2, _card$activity2, _card$activity2$chann, _card$activity3, _card$activity3$chann, _card$activity3$chann2, _card$activity4, _card$activity4$chann, _card$activity5, _card$activity5$chann, _card$nextVisibleActi, _card$nextVisibleActi2, _card$activity6, _card$activity6$chann, _card$activity7, _card$nextVisibleActi3, _card$activity8, _card$activity9, _card$activity9$chann;
   const systemMessageStyles = {
     ..._defaultSystemMessageStyles.defaultSystemMessageStyles,
     ...systemMessageStyleProps
@@ -56,7 +60,12 @@ const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyl
   if ((_card$activity5 = card.activity) !== null && _card$activity5 !== void 0 && (_card$activity5$chann = _card$activity5.channelData) !== null && _card$activity5$chann !== void 0 && _card$activity5$chann.clientmessageid && ((_card$nextVisibleActi = card.nextVisibleActivity) === null || _card$nextVisibleActi === void 0 ? void 0 : (_card$nextVisibleActi2 = _card$nextVisibleActi.channelData) === null || _card$nextVisibleActi2 === void 0 ? void 0 : _card$nextVisibleActi2.clientmessageid) === ((_card$activity6 = card.activity) === null || _card$activity6 === void 0 ? void 0 : (_card$activity6$chann = _card$activity6.channelData) === null || _card$activity6$chann === void 0 ? void 0 : _card$activity6$chann.clientmessageid) || (_card$activity7 = card.activity) !== null && _card$activity7 !== void 0 && _card$activity7.messageid && ((_card$nextVisibleActi3 = card.nextVisibleActivity) === null || _card$nextVisibleActi3 === void 0 ? void 0 : _card$nextVisibleActi3.messageid) === ((_card$activity8 = card.activity) === null || _card$activity8 === void 0 ? void 0 : _card$activity8.messageid)) {
     return () => false;
   }
-  card.activity.text = renderMarkdown(card.activity.text);
+  const activityKey = card.activity.id || ((_card$activity9 = card.activity) === null || _card$activity9 === void 0 ? void 0 : (_card$activity9$chann = _card$activity9.channelData) === null || _card$activity9$chann === void 0 ? void 0 : _card$activity9$chann.clientmessageid);
+  if (activityKey && !originalSystemMessageTexts.has(activityKey)) {
+    originalSystemMessageTexts.set(activityKey, card.activity.text);
+  }
+  const sourceText = (activityKey && originalSystemMessageTexts.get(activityKey)) ?? card.activity.text;
+  const renderedHtml = renderMarkdown(sourceText);
   // eslint-disable-next-line react/display-name
   return () => /*#__PURE__*/_react.default.createElement("div", {
     key: card.activity.id,
@@ -64,7 +73,7 @@ const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyl
     "aria-hidden": "false",
     className: _Constants.Constants.markDownSystemMessageClass,
     dangerouslySetInnerHTML: {
-      __html: card.activity.text
+      __html: renderedHtml
     }
   });
 };
@@ -97,12 +106,12 @@ const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps, userM
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
     }
     if (isTagIncluded(card, _Constants.Constants.persistentChatHistoryMessagePullTriggerTag)) {
-      var _card$activity9, _card$activity9$chann, _card$activity9$chann2;
+      var _card$activity10, _card$activity10$chan, _card$activity10$chan2;
       // Safety check: if this is a new chat session and flag is false, auto-correct it
       if (!_LazyLoadActivity.LazyLoadHandler.hasMoreHistoryAvailable) {
         _LazyLoadActivity.LazyLoadHandler.setHasMoreHistoryAvailable(true);
       }
-      const receivedAt = card === null || card === void 0 ? void 0 : (_card$activity9 = card.activity) === null || _card$activity9 === void 0 ? void 0 : (_card$activity9$chann = _card$activity9.channelData) === null || _card$activity9$chann === void 0 ? void 0 : (_card$activity9$chann2 = _card$activity9$chann.webChat) === null || _card$activity9$chann2 === void 0 ? void 0 : _card$activity9$chann2.receivedAt;
+      const receivedAt = card === null || card === void 0 ? void 0 : (_card$activity10 = card.activity) === null || _card$activity10 === void 0 ? void 0 : (_card$activity10$chan = _card$activity10.channelData) === null || _card$activity10$chan === void 0 ? void 0 : (_card$activity10$chan2 = _card$activity10$chan.webChat) === null || _card$activity10$chan2 === void 0 ? void 0 : _card$activity10$chan2.receivedAt;
       if (receivedAt < lastRenderedAt) {
         card.activity = null;
         return () => false;
@@ -157,4 +166,12 @@ const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps, userM
   }
   return next(...args);
 };
-exports.createActivityMiddleware = createActivityMiddleware;
+
+/** Clear module-level caches. Call on conversation end / chat close. */
+exports.createActivityMiddleware = createActivityMiddleware;
+const resetActivityMiddlewareCache = () => {
+  loggedSystemMessages.length = 0;
+  lastRenderedAt = 0;
+  originalSystemMessageTexts.clear();
+};
+exports.resetActivityMiddlewareCache = resetActivityMiddlewareCache;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultAvatarTextStyles.js

@@ -6,7 +6,7 @@ Object.defineProperty(exports, "__esModule", {
 exports.defaultAvatarTextStyles = void 0;
 const defaultAvatarTextStyles = {
   margin: "0",
-  fontFamily: "'Segoe UI', 'Apple Color Emoji', 'Noto Color Emoji', 'Segoe UI Emoji', Arial, sans-serif",
+  fontFamily: "'Segoe UI', Arial, sans-serif",
   fontWeight: 600,
   fontSize: "13px",
   lineHeight: "18px",

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageStyles.js

@@ -11,8 +11,13 @@ const defaultSystemMessageStyles = {
   fontSize: "12px",
   borderRadius: 0,
   minHeight: "auto",
-  fontFamily: "'Segoe UI', 'Apple Color Emoji', 'Noto Color Emoji', 'Segoe UI Emoji', Arial, sans-serif",
-  lineHeight: "16px",
-  padding: "0px 10px 0 10px"
+  fontFamily: "'Segoe UI', Arial, sans-serif",
+  lineHeight: "1.4",
+  padding: "0px 10px 0 10px",
+  // iOS Safari: position underlines below all glyphs so they do not
+  // intersect numbers. Also enforce lining figures for consistent baselines.
+  WebkitTextUnderlinePosition: "under",
+  textUnderlinePosition: "under",
+  fontVariantNumeric: "lining-nums"
 };
 exports.defaultSystemMessageStyles = defaultSystemMessageStyles;

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -5,6 +5,7 @@ import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
 import { LazyLoadHandler } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activities/LazyLoadActivity";
+import { resetActivityMiddlewareCache } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { NotificationHandler } from "../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler";
 import { NotificationScenarios } from "../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios";
@@ -243,6 +244,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
 
       // Call direct reset to ensure LazyLoadHandler gets reset regardless of broadcast timing
       LazyLoadHandler.directReset();
+      resetActivityMiddlewareCache();
       BroadcastService.postMessage({
         eventName: BroadcastEvent.PersistentConversationReset
       });

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -1067,10 +1067,31 @@ export const LiveChatWidgetStateful = props => {
             .webchat__basic-transcript__activity-markdown-body > :last-child {
                 margin-bottom: 0px;
             }
-           
+
             .webchat__basic-transcript__activity-markdown-body > :first-child {
                 margin-top: 0px;
             }
+
+            /* Remove browser-default <p> margins inside system messages.
+               Without this, each markdown paragraph adds ~1em top+bottom gap
+               which causes the oversized line spacing visible on iOS Safari.
+               Also disable iOS Safari's auto font-size scaling (-webkit-text-size-adjust)
+               which inflates font sizes and causes line-height to grow over time
+               when the layout is viewed in a narrow viewport. */
+            .webchat__basic-transcript__activity-markdown-body {
+                -webkit-text-size-adjust: 100%;
+                text-size-adjust: 100%;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body p {
+                margin-top: 0;
+                margin-bottom: 4px;
+                line-height: 1.4;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body p:last-child {
+                margin-bottom: 0;
+            }
                 
             .webchat__basic-transcript__activity-markdown-body img.webchat__render-markdown__external-link-icon {
                 background-image : url(data:image/svg+xml;base64,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) !important;
@@ -1078,6 +1099,32 @@ export const LiveChatWidgetStateful = props => {
                 margin-left: .25em;
             }
 
+            /* ── iOS Safari: underline + number alignment fixes ────────────────
+               1. Position underlines below all glyphs (not at alphabetic baseline)
+                  so they never intersect numbers in links or auto-detected tel: hrefs.
+               2. Use a solid underline (skip-ink: none) so numbers aren't split by
+                  gaps the browser renders around descenders.
+               3. Prevent ::marker pseudo-element from inheriting text-decoration,
+                  which Safari applies to ol/ul counters causing them to appear
+                  underlined and misaligned.
+               4. Normalise ordered-list indentation across Safari/WebKit. */
+            .webchat__basic-transcript__activity-markdown-body a {
+                -webkit-text-underline-position: under;
+                text-underline-position: under;
+                text-decoration-skip-ink: none;
+                -webkit-text-decoration-skip: none;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body ol li::marker,
+            .webchat__basic-transcript__activity-markdown-body ul li::marker {
+                text-decoration: none;
+            }
+
+            .webchat__basic-transcript__activity-markdown-body ol {
+                -webkit-padding-start: 1.5em;
+                padding-inline-start: 1.5em;
+            }
+
             .webchat__link-definitions__header-text {
                 color: ${bubbleBackground}
             }

package/lib/esm/components/webchatcontainerstateful/common/defaultStyles/defaultWebChatStyles.js

@@ -17,7 +17,7 @@ export const defaultWebChatStyles = {
   bubbleTextColor: "White",
   hideSendBox: false,
   hideUploadButton: true,
-  primaryFont: "Segoe UI, Arial, sans-serif, \"Apple Color Emoji\", \"Segoe UI Emoji\", \"Noto Color Emoji\"",
+  primaryFont: "Segoe UI, Arial, sans-serif",
   rootHeight: "100%",
   rootWidth: "100%",
   sendBoxTextWrap: true,
@@ -28,7 +28,7 @@ export const defaultWebChatStyles = {
   suggestedActionsStackedHeight: 125,
   suggestedActionsStackedOverflow: "scroll",
   // eslint-disable-line @typescript-eslint/no-explicit-any
-  typingAnimationDuration: 3500,
+  typingAnimationDuration: 4500,
   emojiSet: {
     ":)": "😊",
     ":-)": "😊",

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -23,9 +23,13 @@ import { defaultUserMessageStyles } from "./defaultStyles/defaultUserMessageStyl
 import { escapeHtml } from "../../../../../common/utils";
 const loggedSystemMessages = new Array();
 let lastRenderedAt = 0; // Track last rendered receivedAt timestamp for deduplication
+// Cache original (pre-render) text per activity ID to prevent exponential <br> growth.
+// BotFramework WebChat can mutate card.activity.text between renders (e.g. on minimize/open),
+// so we always render from the original markdown source, not the possibly-HTML-mutated text.
+const originalSystemMessageTexts = new Map();
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyleProps) => {
-  var _card$activity, _card$activity$channe, _card$activity$channe2, _card$activity2, _card$activity2$chann, _card$activity3, _card$activity3$chann, _card$activity3$chann2, _card$activity4, _card$activity4$chann, _card$activity5, _card$activity5$chann, _card$nextVisibleActi, _card$nextVisibleActi2, _card$activity6, _card$activity6$chann, _card$activity7, _card$nextVisibleActi3, _card$activity8;
+  var _card$activity, _card$activity$channe, _card$activity$channe2, _card$activity2, _card$activity2$chann, _card$activity3, _card$activity3$chann, _card$activity3$chann2, _card$activity4, _card$activity4$chann, _card$activity5, _card$activity5$chann, _card$nextVisibleActi, _card$nextVisibleActi2, _card$activity6, _card$activity6$chann, _card$activity7, _card$nextVisibleActi3, _card$activity8, _card$activity9, _card$activity9$chann;
   const systemMessageStyles = {
     ...defaultSystemMessageStyles,
     ...systemMessageStyleProps
@@ -47,7 +51,12 @@ const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyl
   if ((_card$activity5 = card.activity) !== null && _card$activity5 !== void 0 && (_card$activity5$chann = _card$activity5.channelData) !== null && _card$activity5$chann !== void 0 && _card$activity5$chann.clientmessageid && ((_card$nextVisibleActi = card.nextVisibleActivity) === null || _card$nextVisibleActi === void 0 ? void 0 : (_card$nextVisibleActi2 = _card$nextVisibleActi.channelData) === null || _card$nextVisibleActi2 === void 0 ? void 0 : _card$nextVisibleActi2.clientmessageid) === ((_card$activity6 = card.activity) === null || _card$activity6 === void 0 ? void 0 : (_card$activity6$chann = _card$activity6.channelData) === null || _card$activity6$chann === void 0 ? void 0 : _card$activity6$chann.clientmessageid) || (_card$activity7 = card.activity) !== null && _card$activity7 !== void 0 && _card$activity7.messageid && ((_card$nextVisibleActi3 = card.nextVisibleActivity) === null || _card$nextVisibleActi3 === void 0 ? void 0 : _card$nextVisibleActi3.messageid) === ((_card$activity8 = card.activity) === null || _card$activity8 === void 0 ? void 0 : _card$activity8.messageid)) {
     return () => false;
   }
-  card.activity.text = renderMarkdown(card.activity.text);
+  const activityKey = card.activity.id || ((_card$activity9 = card.activity) === null || _card$activity9 === void 0 ? void 0 : (_card$activity9$chann = _card$activity9.channelData) === null || _card$activity9$chann === void 0 ? void 0 : _card$activity9$chann.clientmessageid);
+  if (activityKey && !originalSystemMessageTexts.has(activityKey)) {
+    originalSystemMessageTexts.set(activityKey, card.activity.text);
+  }
+  const sourceText = (activityKey && originalSystemMessageTexts.get(activityKey)) ?? card.activity.text;
+  const renderedHtml = renderMarkdown(sourceText);
   // eslint-disable-next-line react/display-name
   return () => /*#__PURE__*/React.createElement("div", {
     key: card.activity.id,
@@ -55,7 +64,7 @@ const handleSystemMessage = (next, args, card, renderMarkdown, systemMessageStyl
     "aria-hidden": "false",
     className: Constants.markDownSystemMessageClass,
     dangerouslySetInnerHTML: {
-      __html: card.activity.text
+      __html: renderedHtml
     }
   });
 };
@@ -88,12 +97,12 @@ export const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
     }
     if (isTagIncluded(card, Constants.persistentChatHistoryMessagePullTriggerTag)) {
-      var _card$activity9, _card$activity9$chann, _card$activity9$chann2;
+      var _card$activity10, _card$activity10$chan, _card$activity10$chan2;
       // Safety check: if this is a new chat session and flag is false, auto-correct it
       if (!LazyLoadHandler.hasMoreHistoryAvailable) {
         LazyLoadHandler.setHasMoreHistoryAvailable(true);
       }
-      const receivedAt = card === null || card === void 0 ? void 0 : (_card$activity9 = card.activity) === null || _card$activity9 === void 0 ? void 0 : (_card$activity9$chann = _card$activity9.channelData) === null || _card$activity9$chann === void 0 ? void 0 : (_card$activity9$chann2 = _card$activity9$chann.webChat) === null || _card$activity9$chann2 === void 0 ? void 0 : _card$activity9$chann2.receivedAt;
+      const receivedAt = card === null || card === void 0 ? void 0 : (_card$activity10 = card.activity) === null || _card$activity10 === void 0 ? void 0 : (_card$activity10$chan = _card$activity10.channelData) === null || _card$activity10$chan === void 0 ? void 0 : (_card$activity10$chan2 = _card$activity10$chan.webChat) === null || _card$activity10$chan2 === void 0 ? void 0 : _card$activity10$chan2.receivedAt;
       if (receivedAt < lastRenderedAt) {
         card.activity = null;
         return () => false;
@@ -147,4 +156,11 @@ export const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps
     }
   }
   return next(...args);
+};
+
+/** Clear module-level caches. Call on conversation end / chat close. */
+export const resetActivityMiddlewareCache = () => {
+  loggedSystemMessages.length = 0;
+  lastRenderedAt = 0;
+  originalSystemMessageTexts.clear();
 };

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultAvatarTextStyles.js

@@ -1,6 +1,6 @@
 export const defaultAvatarTextStyles = {
   margin: "0",
-  fontFamily: "'Segoe UI', 'Apple Color Emoji', 'Noto Color Emoji', 'Segoe UI Emoji', Arial, sans-serif",
+  fontFamily: "'Segoe UI', Arial, sans-serif",
   fontWeight: 600,
   fontSize: "13px",
   lineHeight: "18px",

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageStyles.js

@@ -5,7 +5,12 @@ export const defaultSystemMessageStyles = {
   fontSize: "12px",
   borderRadius: 0,
   minHeight: "auto",
-  fontFamily: "'Segoe UI', 'Apple Color Emoji', 'Noto Color Emoji', 'Segoe UI Emoji', Arial, sans-serif",
-  lineHeight: "16px",
-  padding: "0px 10px 0 10px"
+  fontFamily: "'Segoe UI', Arial, sans-serif",
+  lineHeight: "1.4",
+  padding: "0px 10px 0 10px",
+  // iOS Safari: position underlines below all glyphs so they do not
+  // intersect numbers. Also enforce lining figures for consistent baselines.
+  WebkitTextUnderlinePosition: "under",
+  textUnderlinePosition: "under",
+  fontVariantNumeric: "lining-nums"
 };

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts

@@ -9,3 +9,5 @@
 import { ILiveChatWidgetLocalizedTexts } from "../../../../../contexts/common/ILiveChatWidgetLocalizedTexts";
 import React from "react";
 export declare const createActivityMiddleware: (renderMarkdown: (text: string) => string, systemMessageStyleProps?: React.CSSProperties, userMessageStyleProps?: React.CSSProperties, localizedTexts?: ILiveChatWidgetLocalizedTexts) => () => (next: any) => (...args: any) => any;
+/** Clear module-level caches. Call on conversation end / chat close. */
+export declare const resetActivityMiddlewareCache: () => void;

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageStyles.d.ts

@@ -8,4 +8,7 @@ export declare const defaultSystemMessageStyles: {
     fontFamily: string;
     lineHeight: string;
     padding: string;
+    WebkitTextUnderlinePosition: "under";
+    textUnderlinePosition: "under";
+    fontVariantNumeric: "lining-nums";
 };

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.8.4-main.cd79f08",
+  "version": "1.8.4-main.d4c4cb2",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",
@@ -91,7 +91,7 @@
     "@azure/core-tracing": "^1.2.0",
     "@microsoft/applicationinsights-web": "^3.3.6",
     "@microsoft/omnichannel-chat-components": "1.1.17-main.940d996",
-    "@microsoft/omnichannel-chat-sdk": "1.11.9-main.39f9d5b",
+    "@microsoft/omnichannel-chat-sdk": "1.11.9-main.da8219b",
     "@opentelemetry/api": "^1.9.0",
     "abort-controller": "^3",
     "abort-controller-es5": "^2.0.1",