@microsoft/omnichannel-chat-widget 1.8.4-main.bc902f8 → 1.8.4-main.bedd258

package/lib/cjs/common/Constants.js

@@ -146,6 +146,9 @@ _defineProperty(Constants, "customEventValue", "customEventValue");
 _defineProperty(Constants, "Hidden", "Hidden");
 _defineProperty(Constants, "EndConversationDueToOverflow", "endconversationduetooverflow");
 _defineProperty(Constants, "SkipSessionCloseForPersistentChatFlag", "skipSessionCloseForPersistentChat");
+// Minimum font-size for input fields to prevent iOS Safari auto-zoom on focus
+_defineProperty(Constants, "minInputFontSizePx", 16);
+_defineProperty(Constants, "minInputFontSize", "16px");
 const Regex = (_class = /*#__PURE__*/_createClass(function Regex() {
   _classCallCheck(this, Regex);
 }), _defineProperty(_class, "EmailRegex", "^(?:[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+(?:\\.[a-zA-Z0-9!#$%&'*+/=?^_`{|}~-]+)*|\"[^\"\\\\]*(?:\\\\.[^\"\\\\]*)*\")@(?:[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?(?:\\.[a-zA-Z0-9](?:[a-zA-Z0-9-]*[a-zA-Z0-9])?)*|\\[(?:(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\.){3}(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\\])$"), _class);
@@ -155,6 +158,7 @@ let HtmlIdNames = /*#__PURE__*/_createClass(function HtmlIdNames() {
 });
 exports.HtmlIdNames = HtmlIdNames;
 _defineProperty(HtmlIdNames, "MSLiveChatWidget", "MSLiveChatWidget");
+_defineProperty(HtmlIdNames, "fileSentAnnouncementRegionId", "ms_lcw_file_sent_announcement");
 let HtmlClassNames = /*#__PURE__*/_createClass(function HtmlClassNames() {
   _classCallCheck(this, HtmlClassNames);
 });

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -202,6 +202,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["QueueOverflowEvent"] = "QueueOverflowEvent";
   TelemetryEvent["ProcessingHTMLTextMiddlewareFailed"] = "ProcessingHTMLTextMiddlewareFailed";
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
+  TelemetryEvent["HTMLSanitized"] = "HTMLSanitized";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["AttachmentUploadValidatorMiddlewareFailed"] = "AttachmentUploadValidatorMiddlewareFailed";
   TelemetryEvent["CitationMiddlewareFailed"] = "CitationMiddlewareFailed";

package/lib/cjs/common/utils.js

@@ -3,13 +3,13 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.getCustomEventValue = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.formatTemplateString = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.createFileAndDownload = exports.checkContactIdError = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
+exports.getCustomEventValue = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.formatTemplateString = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.createFileAndDownload = exports.checkContactIdError = exports.changeLanguageCodeFormatForWebChat = exports.announceMessageImmediately = exports.addDelayInMs = void 0;
 exports.getDeviceType = getDeviceType;
 exports.getWidgetEndChatEventName = exports.getWidgetCacheIdfromProps = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = void 0;
 exports.isEndConversationDueToOverflowActivity = isEndConversationDueToOverflowActivity;
 exports.parseAdaptiveCardPayload = exports.newGuid = exports.isValidCustomEvent = exports.isUndefinedOrEmpty = exports.isThisSessionPopout = exports.isNullOrUndefined = exports.isNullOrEmptyString = void 0;
 exports.parseBooleanFromConfig = parseBooleanFromConfig;
-exports.setTabIndices = exports.setOcUserAgent = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseLowerCaseString = void 0;
+exports.setTabIndices = exports.setOcUserAgent = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.setAriaHiddenForSiblings = exports.preventFocusToMoveOutOfElement = exports.parseLowerCaseString = void 0;
 var _Constants = require("./Constants");
 var _TelemetryConstants = require("./telemetry/TelemetryConstants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
@@ -85,28 +85,69 @@ exports.findAllFocusableElement = findAllFocusableElement;
 const preventFocusToMoveOutOfElement = elementId => {
   const container = document.getElementById(elementId);
   if (!container) {
-    return;
+    return () => {/* no-op */};
   }
   const focusableElements = findAllFocusableElement(container);
   if (!focusableElements) {
-    return;
+    return () => {/* no-op */};
   }
   const firstFocusableElement = focusableElements[0];
   const lastFocusableElement = focusableElements[focusableElements.length - 1];
-  firstFocusableElement.onkeydown = e => {
-    if (e.shiftKey && e.key === _KeyCodes.KeyCodes.TAB) {
-      e.preventDefault();
-      lastFocusableElement === null || lastFocusableElement === void 0 ? void 0 : lastFocusableElement.focus();
-    }
-  };
-  lastFocusableElement.onkeydown = e => {
-    if (!e.shiftKey && e.key === _KeyCodes.KeyCodes.TAB) {
-      e.preventDefault();
-      firstFocusableElement === null || firstFocusableElement === void 0 ? void 0 : firstFocusableElement.focus();
-    }
-  };
+  const cleanups = [];
+  if (firstFocusableElement === lastFocusableElement) {
+    const handler = e => {
+      if (e.key === _KeyCodes.KeyCodes.TAB && !e.shiftKey) {
+        e.preventDefault();
+        firstFocusableElement.focus();
+      } else if (e.key === _KeyCodes.KeyCodes.TAB && e.shiftKey) {
+        e.preventDefault();
+        firstFocusableElement.focus();
+      }
+    };
+    firstFocusableElement.addEventListener("keydown", handler);
+    cleanups.push(() => firstFocusableElement.removeEventListener("keydown", handler));
+  } else {
+    const firstHandler = e => {
+      if (e.shiftKey && e.key === _KeyCodes.KeyCodes.TAB) {
+        e.preventDefault();
+        lastFocusableElement === null || lastFocusableElement === void 0 ? void 0 : lastFocusableElement.focus();
+      }
+    };
+    firstFocusableElement.addEventListener("keydown", firstHandler);
+    cleanups.push(() => firstFocusableElement.removeEventListener("keydown", firstHandler));
+    const lastHandler = e => {
+      if (!e.shiftKey && e.key === _KeyCodes.KeyCodes.TAB) {
+        e.preventDefault();
+        firstFocusableElement === null || firstFocusableElement === void 0 ? void 0 : firstFocusableElement.focus();
+      }
+    };
+    lastFocusableElement.addEventListener("keydown", lastHandler);
+    cleanups.push(() => lastFocusableElement.removeEventListener("keydown", lastHandler));
+  }
+  return () => cleanups.forEach(fn => fn());
 };
 exports.preventFocusToMoveOutOfElement = preventFocusToMoveOutOfElement;
+const setAriaHiddenForSiblings = (elementId, shouldHide, stateMap) => {
+  const element = document.getElementById(elementId);
+  if (!(element !== null && element !== void 0 && element.parentElement)) return;
+  Array.from(element.parentElement.children).forEach(sibling => {
+    if (sibling !== element) {
+      if (shouldHide) {
+        stateMap.set(sibling, sibling.getAttribute("aria-hidden"));
+        sibling.setAttribute("aria-hidden", "true");
+      } else if (stateMap.has(sibling)) {
+        const original = stateMap.get(sibling);
+        if (original === null) {
+          sibling.removeAttribute("aria-hidden");
+        } else {
+          sibling.setAttribute("aria-hidden", original);
+        }
+        stateMap.delete(sibling);
+      }
+    }
+  });
+};
+exports.setAriaHiddenForSiblings = setAriaHiddenForSiblings;
 const setFocusOnSendBox = () => {
   const sendBoxSelector = "textarea[data-id=\"webchat-sendbox-input\"]";
   setFocusOnElement(sendBoxSelector);
@@ -117,6 +158,41 @@ const setFocusOnElement = selector => {
   element === null || element === void 0 ? void 0 : element.focus();
 };
 exports.setFocusOnElement = setFocusOnElement;
+const IMMEDIATE_ANNOUNCEMENT_REGION_ID = "oc-lcw-immediate-announcement";
+
+// Announces a message to screen readers via an aria-live="assertive" region
+// attached to document.body — outside the chat widget's DOM subtree — so the
+// screen reader does not have to traverse chat content to reach it.
+const announceMessageImmediately = message => {
+  if (!message || typeof document === "undefined") {
+    return;
+  }
+  let region = document.getElementById(IMMEDIATE_ANNOUNCEMENT_REGION_ID);
+  if (!region) {
+    region = document.createElement("div");
+    region.id = IMMEDIATE_ANNOUNCEMENT_REGION_ID;
+    region.setAttribute("aria-live", "assertive");
+    region.setAttribute("role", "alert");
+    region.setAttribute("aria-atomic", "true");
+    region.style.position = "absolute";
+    region.style.width = "1px";
+    region.style.height = "1px";
+    region.style.overflow = "hidden";
+    region.style.clip = "rect(0 0 0 0)";
+    region.style.clipPath = "inset(50%)";
+    region.style.whiteSpace = "nowrap";
+    document.body.appendChild(region);
+  }
+  region.textContent = "";
+  // Re-set on the next tick so screen readers detect the change even when
+  // the same message is announced twice in a row.
+  setTimeout(() => {
+    if (region) {
+      region.textContent = message;
+    }
+  }, 50);
+};
+exports.announceMessageImmediately = announceMessageImmediately;
 const escapeHtml = inputString => {
   const entityMap = {
     "<": "&lt;",

package/lib/cjs/components/citationpanestateful/CitationPaneStateful.js

@@ -44,7 +44,7 @@ const CitationPaneStateful = props => {
 
   // Initial focus pattern (mirrors ConfirmationPaneStateful): focus first focusable element (will re-attempt after visibility becomes true)
   (0, _react.useEffect)(() => {
-    (0, _utils.preventFocusToMoveOutOfElement)(controlId);
+    const cleanup = (0, _utils.preventFocusToMoveOutOfElement)(controlId);
     const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlId}`);
     requestAnimationFrame(() => {
       if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
@@ -62,6 +62,7 @@ const CitationPaneStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.UXCitationPaneCompleted,
       ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
     });
+    return cleanup;
   }, []);
 
   // Retry focus once pane is actually visible (isReady) in case initial attempt occurred while wrapper was visibility:hidden

package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -82,7 +82,7 @@ const ConfirmationPaneStateful = props => {
 
   // Move focus to the first button
   (0, _react.useEffect)(() => {
-    (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
+    const cleanup = (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
     const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlProps.id}`);
     requestAnimationFrame(() => {
       if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
@@ -100,6 +100,7 @@ const ConfirmationPaneStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.UXConfirmationPaneCompleted,
       ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
     });
+    return cleanup;
   }, []);
   return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -35,16 +35,23 @@ const EmailTranscriptPaneStateful = props => {
   const [state, dispatch] = (0, _useChatContextStore.default)();
   const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
   const [initialEmail, setInitialEmail] = (0, _react.useState)("");
-  const closeEmailTranscriptPane = () => {
+  // restoreFocus=false is used on the submit path: the notification banner
+  // (success or error) takes focus via NotificationHandler.setFocusOnNotificationCloseButton,
+  // so an intermediate restore to the chat-widget shell would otherwise cause SRs to
+  // announce "Enter <widget>" in between the dialog and the banner.
+  const closeEmailTranscriptPane = function () {
+    let restoreFocus = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : true;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
       payload: false
     });
-    const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
-    if (previousFocusedElementId) {
-      (0, _utils.setFocusOnElement)("#" + previousFocusedElementId);
-    } else {
-      (0, _utils.setFocusOnSendBox)();
+    if (restoreFocus) {
+      const previousFocusedElementId = state.appStates.previousElementIdOnFocusBeforeModalOpen;
+      if (previousFocusedElementId) {
+        (0, _utils.setFocusOnElement)("#" + previousFocusedElementId);
+      } else {
+        (0, _utils.setFocusOnSendBox)();
+      }
     }
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_PREVIOUS_FOCUSED_ELEMENT_ID,
@@ -55,23 +62,31 @@ const EmailTranscriptPaneStateful = props => {
   const onSend = (0, _react.useCallback)(async email => {
     var _state$domainStates;
     const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext;
-    closeEmailTranscriptPane();
+    closeEmailTranscriptPane(false);
     const chatTranscriptBody = {
       emailAddress: email,
       attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
     };
     try {
-      var _state$domainStates2, _state$domainStates2$;
+      var _state$domainStates2, _state$domainStates2$, _state$domainStates3, _state$domainStates3$;
       await (facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.emailLiveChatTranscript(chatTranscriptBody, {
         liveChatContext
       }));
-      _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.EmailAddressSaved, (state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.middlewareLocalizedTexts) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS) ?? (_defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === null || _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === void 0 ? void 0 : _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS));
+      const successMessage = (state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.middlewareLocalizedTexts) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS) ?? (_defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === null || _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === void 0 ? void 0 : _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
+      // Announce from a live region at document.body level so the
+      // screen reader speaks the confirmation immediately, without
+      // traversing the chat transcript on the way to the banner.
+      // Prefix with the explicit state word so SR users hear the outcome
+      // (visual users already see a success icon on the banner).
+      const successSrPrefix = (state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.middlewareLocalizedTexts) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.MIDDLEWARE_SR_PREFIX_SUCCESS) ?? _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_SR_PREFIX_SUCCESS;
+      (0, _utils.announceMessageImmediately)(`${successSrPrefix}${successMessage}`);
+      _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.EmailAddressSaved, successMessage);
       _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptSent,
         Description: "Transcript sent to email successfully."
       });
     } catch (ex) {
-      var _state$domainStates3, _state$domainStates3$;
+      var _state$domainStates4, _state$domainStates4$, _state$domainStates5, _state$domainStates5$;
       _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
         Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptFailed,
         Description: "Email transcript failed.",
@@ -79,8 +94,11 @@ const EmailTranscriptPaneStateful = props => {
           exception: ex
         }
       });
-      const message = (0, _utils.formatTemplateString)((state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : (_state$domainStates3$ = _state$domainStates3.middlewareLocalizedTexts) === null || _state$domainStates3$ === void 0 ? void 0 : _state$domainStates3$.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR) ?? _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
-      _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
+      const message = (0, _utils.formatTemplateString)((state === null || state === void 0 ? void 0 : (_state$domainStates4 = state.domainStates) === null || _state$domainStates4 === void 0 ? void 0 : (_state$domainStates4$ = _state$domainStates4.middlewareLocalizedTexts) === null || _state$domainStates4$ === void 0 ? void 0 : _state$domainStates4$.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR) ?? _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+      const bannerMessage = (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message;
+      const errorSrPrefix = (state === null || state === void 0 ? void 0 : (_state$domainStates5 = state.domainStates) === null || _state$domainStates5 === void 0 ? void 0 : (_state$domainStates5$ = _state$domainStates5.middlewareLocalizedTexts) === null || _state$domainStates5$ === void 0 ? void 0 : _state$domainStates5$.MIDDLEWARE_SR_PREFIX_ERROR) ?? _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_SR_PREFIX_ERROR;
+      (0, _utils.announceMessageImmediately)(`${errorSrPrefix}${bannerMessage}`);
+      _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, bannerMessage);
     }
   }, [props.attachmentMessage, props.bannerMessageOnError, facadeChatSDK, state.domainStates.liveChatContext]);
   const controlProps = {
@@ -103,7 +121,7 @@ const EmailTranscriptPaneStateful = props => {
 
   // Move focus to the first button
   (0, _react.useEffect)(() => {
-    (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
+    const cleanup = (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
     const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlProps.id}`);
     if (focusableElements) {
       focusableElements[0].focus();
@@ -118,6 +136,7 @@ const EmailTranscriptPaneStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.UXEmailTranscriptPaneCompleted,
       ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
     });
+    return cleanup;
   }, [initialEmail]);
   return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, /*#__PURE__*/_react.default.createElement(_DimLayer.DimLayer, {
     brightness: (controlProps === null || controlProps === void 0 ? void 0 : controlProps.brightnessValueOnDim) ?? "0.2"

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -11,6 +11,7 @@ var _renderSurveyHelpers = require("./renderSurveyHelpers");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _ConversationState = require("../../../contexts/common/ConversationState");
 var _LazyLoadActivity = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activities/LazyLoadActivity");
+var _activityMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware");
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
 var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
@@ -249,6 +250,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
 
       // Call direct reset to ensure LazyLoadHandler gets reset regardless of broadcast timing
       _LazyLoadActivity.LazyLoadHandler.directReset();
+      (0, _activityMiddleware.resetActivityMiddlewareCache)();
       _omnichannelChatComponents.BroadcastService.postMessage({
         eventName: _TelemetryConstants.BroadcastEvent.PersistentConversationReset
       });
@@ -344,6 +346,10 @@ const closeChatStateCleanUp = dispatch => {
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CITATIONS,
     payload: {}
   });
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_SHOW_EMAIL_TRANSCRIPT_PANE,
+    payload: false
+  });
 
   // Dismiss the chat disconnect notification banner if it was shown
   _NotificationHandler.NotificationHandler.dismissNotification(_NotificationScenarios.NotificationScenarios.ChatDisconnect);

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -16,6 +16,7 @@ var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidget
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
 var _WebChatStoreLoader = require("../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader");
 var _attachmentProcessingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentProcessingMiddleware"));
+var _attachmentSentAnnouncementMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentSentAnnouncementMiddleware"));
 var _channelDataMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/channelDataMiddleware"));
 var _activityMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware");
 var _activityStatusMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityStatusMiddleware");
@@ -125,7 +126,7 @@ const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) =>
     };
     webChatStore = (0, _botframeworkWebchat.createStore)({},
     //initial state
-    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, (0, _citationsMiddleware.createCitationsMiddleware)(state, dispatch), _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(),
+    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), _attachmentSentAnnouncementMiddleware.default, (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, (0, _citationsMiddleware.createCitationsMiddleware)(state, dispatch), _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(),
     // Pass a callback so middleware can push initials into React context for reactivity
     (0, _localizedStringsBotInitialsMiddleware.localizedStringsBotInitialsMiddleware)(initials => {
       dispatch({
@@ -151,14 +152,194 @@ const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) =>
     markdownRenderers.forEach(renderer => {
       text = renderer.render(text);
     });
+
+    // EXISTING sanitization (continues to work as before)
     const config = {
       FORBID_TAGS: ["form", "button", "script", "div", "input"],
       FORBID_ATTR: ["action"],
       ADD_ATTR: ["target"]
     };
     text = _dompurify.default.sanitize(text, config);
+
+    // MONITOR-ONLY: Test what the stricter allowlist would remove (Phase 1)
+    // This does NOT modify the text, only logs telemetry
+    // Run during browser idle time to avoid blocking message flow and adding latency
+    const textToMonitor = text; // Capture current text value
+
+    // Schedule monitoring to run during browser idle time
+    const scheduleMonitoring = () => {
+      try {
+        monitorStrictSanitization(textToMonitor, state);
+      } catch (error) {
+        // Silently catch errors to prevent blocking message flow
+        if (process.env.NODE_ENV === "development") {
+          console.error("[Monitor] HTML sanitization monitoring failed:", error);
+        }
+      }
+    };
+
+    // Use requestIdleCallback for truly idle execution, fallback to setTimeout for older browsers
+    if (typeof window !== "undefined" && "requestIdleCallback" in window) {
+      window.requestIdleCallback(scheduleMonitoring);
+    } else {
+      setTimeout(scheduleMonitoring, 0);
+    }
     return text;
   };
+
+  /**
+   * Monitor-only sanitization (Phase 1: Gather telemetry)
+   * Tests what a stricter allowlist-based sanitization would remove
+   * WITHOUT actually removing it. Logs telemetry for analysis.
+   *
+   * IMPORTANT: This function is wrapped in try-catch and runs asynchronously
+   * to ensure failures don't block message flow or add latency.
+   *
+   * ISOLATION: Uses a separate DOMPurify instance to completely isolate
+   * monitoring hooks from other sanitization paths (e.g., postDomPurifyActivities).
+   * The instance is garbage collected after use, no cleanup needed.
+   *
+   * @param html - The HTML text that was already sanitized with existing config
+   * @param state - Widget state containing orgId and chatId
+   */
+  const monitorStrictSanitization = (html, state) => {
+    // Early exit for empty content
+    if (!html) return;
+
+    // Track execution time for performance monitoring
+    const startTime = performance.now();
+    try {
+      // Create a separate DOMPurify instance for monitoring
+      // This completely isolates monitoring from other sanitization paths
+      const monitorDOMPurify = (0, _dompurify.default)(window);
+
+      // Strict allowlist configuration (proposed new rules)
+      // Note: DOMPurify blocks event handlers (onclick, onerror, etc.) by default
+      const strictConfig = {
+        ALLOWED_TAGS: ["b", "strong",
+        // Bold text
+        "i", "em", "u",
+        // Italic, emphasis, underline
+        "br", "p",
+        // Line breaks and paragraphs
+        "ul", "ol", "li",
+        // Lists
+        "a" // Links (with restricted attributes)
+        ],
+
+        ALLOWED_ATTR: ["href",
+        // For links (will be restricted to http/https)
+        "target",
+        // For link behavior
+        "rel" // For security (noopener, noreferrer)
+        ],
+
+        FORBID_TAGS: ["img", "video", "audio",
+        // Media (tracking beacons)
+        "iframe", "object", "embed",
+        // Embedded content
+        "script", "style",
+        // Script and styling
+        "form", "input", "textarea", "button",
+        // Form elements
+        "link", "meta", "base",
+        // Document metadata
+        "div", "span" // Layout elements
+        ],
+
+        FORBID_ATTR: ["style",
+        // Inline CSS
+        "action" // Form action attribute (event handlers blocked by default)
+        ],
+
+        ALLOWED_URI_REGEXP: /^https?:/i,
+        ALLOW_DATA_ATTR: false,
+        ALLOW_UNKNOWN_PROTOCOLS: false
+      };
+
+      // Track what would be removed
+      const removedTags = [];
+      const removedAttributes = [];
+
+      // Add hooks to the isolated monitoring instance
+      monitorDOMPurify.addHook("uponSanitizeElement", (node, data) => {
+        try {
+          const tagName = data.tagName.toLowerCase();
+          // Filter out "body" tag which is DOMPurify's internal wrapper
+          if (node.nodeType === 1 && !strictConfig.ALLOWED_TAGS.includes(tagName) && tagName !== "body") {
+            removedTags.push(tagName);
+          }
+        } catch (hookError) {
+          // Silently ignore hook errors
+        }
+      });
+      monitorDOMPurify.addHook("uponSanitizeAttribute", (node, data) => {
+        try {
+          const attrName = data.attrName.toLowerCase();
+          if (!strictConfig.ALLOWED_ATTR.includes(attrName) && attrName !== "class" && attrName !== "id") {
+            removedAttributes.push(attrName);
+          }
+        } catch (hookError) {
+          // Silently ignore hook errors
+        }
+      });
+
+      // Run sanitization on the isolated instance (we discard the result)
+      // No cleanup needed - the instance will be garbage collected with its hooks
+      monitorDOMPurify.sanitize(html, strictConfig);
+
+      // Log telemetry if content would be affected by strict rules
+      if (removedTags.length > 0 || removedAttributes.length > 0) {
+        try {
+          var _state$domainStates, _state$domainStates$t, _state$domainStates2, _state$domainStates2$;
+          const uniqueTags = [...new Set(removedTags)];
+          const uniqueAttrs = [...new Set(removedAttributes)];
+
+          // Calculate execution time
+          const endTime = performance.now();
+          const executionTimeMs = Math.round((endTime - startTime) * 100) / 100; // Round to 2 decimal places
+
+          // Get context for telemetry (with safe fallbacks)
+          const orgId = (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$t = _state$domainStates.telemetryInternalData) === null || _state$domainStates$t === void 0 ? void 0 : _state$domainStates$t.orgId) || "unknown";
+          const conversationId = (state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.chatId) || "unknown";
+          _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+            Event: _TelemetryConstants.TelemetryEvent.HTMLSanitized,
+            Description: "HTML content would be sanitized by stricter allowlist (monitor-only)",
+            ElapsedTimeInMilliseconds: executionTimeMs,
+            CustomProperties: {
+              OrganizationId: orgId,
+              ConversationId: conversationId,
+              RemovedTags: uniqueTags.join(", "),
+              RemovedAttributes: uniqueAttrs.join(", "),
+              Phase: "Monitor"
+            }
+          });
+
+          // Log to console in development for debugging
+          if (process.env.NODE_ENV === "development") {
+            console.warn("[Monitor] Stricter HTML sanitization would remove:", {
+              orgId,
+              conversationId,
+              removedTags: uniqueTags,
+              removedAttributes: uniqueAttrs,
+              executionTimeMs
+            });
+          }
+        } catch (telemetryError) {
+          // Silently ignore telemetry errors to prevent blocking
+          if (process.env.NODE_ENV === "development") {
+            console.error("[Monitor] Telemetry logging failed:", telemetryError);
+          }
+        }
+      }
+    } catch (error) {
+      // Catch-all for any unexpected errors
+      // Silently fail to ensure monitoring never blocks message flow
+      if (process.env.NODE_ENV === "development") {
+        console.error("[Monitor] Monitoring failed:", error);
+      }
+    }
+  };
   function postDomPurifyActivities() {
     _dompurify.default.addHook("afterSanitizeAttributes", function (node) {
       const target = node.getAttribute(_Constants.Constants.Target);