@microsoft/omnichannel-chat-widget 1.8.4-main.4478bbf → 1.8.4-main.6672d3a

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware.js

@@ -1,15 +1,23 @@
 /* eslint-disable @typescript-eslint/no-explicit-any */
 
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../../../../../common/Constants";
-import { getIconText } from "../../../../../common/utils";
-import { defaultWebChatStyles } from "../../../common/defaultStyles/defaultWebChatStyles";
 import { WebChatActionType } from "../../enums/WebChatActionType";
+import { defaultWebChatStyles } from "../../../common/defaultStyles/defaultWebChatStyles";
+import { getIconText } from "../../../../../common/utils";
 let currentAgentInitials = defaultWebChatStyles.botAvatarInitials;
-export const localizedStringsBotInitialsMiddleware = () => _ref => {
+
+// Optional external updater (React context dispatch wrapper) set at runtime
+let externalInitialsUpdater;
+export const localizedStringsBotInitialsMiddleware = onInitialsChange => _ref => {
   let {
     dispatch
   } = _ref;
   return next => action => {
+    if (onInitialsChange && !externalInitialsUpdater) {
+      externalInitialsUpdater = onInitialsChange; // capture once
+    }
+
     if (action.type === WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
       var _action$payload, _activity$from;
       const activity = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.activity;
@@ -17,10 +25,25 @@ export const localizedStringsBotInitialsMiddleware = () => _ref => {
         var _activity$channelData, _activity$channelData2, _activity$tags;
         const agentName = activity.from.name.trim();
         const isSystemMessage = agentName === "__agent__" || agentName.startsWith("__") || ((_activity$channelData = activity.channelData) === null || _activity$channelData === void 0 ? void 0 : (_activity$channelData2 = _activity$channelData.tags) === null || _activity$channelData2 === void 0 ? void 0 : _activity$channelData2.includes(Constants.systemMessageTag)) || ((_activity$tags = activity.tags) === null || _activity$tags === void 0 ? void 0 : _activity$tags.includes(Constants.systemMessageTag));
-        if (!isSystemMessage && agentName !== "") {
-          // Update initials for valid agent/bot names
+        if (!isSystemMessage && agentName) {
           const newInitials = getIconText(agentName) || currentAgentInitials;
-          currentAgentInitials = newInitials;
+          if (newInitials !== currentAgentInitials) {
+            var _externalInitialsUpda;
+            currentAgentInitials = newInitials;
+            // Notify external React context if provided
+            (_externalInitialsUpda = externalInitialsUpdater) === null || _externalInitialsUpda === void 0 ? void 0 : _externalInitialsUpda(currentAgentInitials || "");
+            // Broadcast (optional) for multi-tab sync without forcing consumers
+            BroadcastService.postMessage({
+              eventName: "BotAvatarInitialsUpdated",
+              payload: {
+                initials: currentAgentInitials
+              }
+            });
+            // Also dispatch a no-op action into WebChat store to encourage re-render (cheap)
+            dispatch({
+              type: "__BOT_INITIALS_UPDATED__"
+            });
+          }
         }
       }
     }
@@ -33,7 +56,6 @@ export const getOverriddenLocalizedStrings = existingOverrides => {
       ...strings,
       ...existingOverrides
     };
-
     // Apply dynamic bot initials to alt text if not already overridden through props
     if (!(existingOverrides !== null && existingOverrides !== void 0 && existingOverrides.ACTIVITY_BOT_SAID_ALT)) {
       result.ACTIVITY_BOT_SAID_ALT = `${currentAgentInitials} said:`;

package/lib/esm/contexts/common/LiveChatWidgetActionType.js

@@ -49,4 +49,5 @@ export let LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_ENABLED"] = 46] = "SET_CONVERSATIONAL_SURVEY_ENABLED";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONVERSATIONAL_SURVEY_DISPLAY"] = 47] = "SET_CONVERSATIONAL_SURVEY_DISPLAY";
   LiveChatWidgetActionType[LiveChatWidgetActionType["GET_IN_MEMORY_STATE"] = 48] = "GET_IN_MEMORY_STATE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_BOT_AVATAR_INITIALS"] = 49] = "SET_BOT_AVATAR_INITIALS";
 })(LiveChatWidgetActionType || (LiveChatWidgetActionType = {}));

package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js

@@ -4,6 +4,7 @@ import { ConversationState } from "./ConversationState";
 import { StartChatFailureType } from "./StartChatFailureType";
 import { defaultClientDataStoreProvider } from "../../common/storage/default/defaultClientDataStoreProvider";
 import { defaultMiddlewareLocalizedTexts } from "../../components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
+import { defaultWebChatStyles } from "../../components/webchatcontainerstateful/common/defaultStyles/defaultWebChatStyles";
 export const getLiveChatWidgetContextInitialState = props => {
   var _props$controlProps, _props$webChatContain;
   const isOutsideOperatingHours = () => {
@@ -33,6 +34,10 @@ export const getLiveChatWidgetContextInitialState = props => {
     initialStateFromCache.domainStates.liveChatConfig = props.chatConfig;
     // Cache the result of isOutsideOperatingHours() to ensure consistency
     initialStateFromCache.appStates.outsideOperatingHours = outsideOperatingHours;
+    // Backward compatibility: if botAvatarInitials not cached (older sessions), seed with default
+    if (!initialStateFromCache.domainStates.botAvatarInitials) {
+      initialStateFromCache.domainStates.botAvatarInitials = defaultWebChatStyles.botAvatarInitials;
+    }
     return initialStateFromCache;
   }
   const LiveChatWidgetContextInitialState = {
@@ -56,7 +61,8 @@ export const getLiveChatWidgetContextInitialState = props => {
       transcriptRequestId: "",
       confirmationPaneConfirmedOptionClicked: false,
       confirmationState: ConfirmationState.NotSet,
-      startChatFailureType: StartChatFailureType.Generic
+      startChatFailureType: StartChatFailureType.Generic,
+      botAvatarInitials: defaultWebChatStyles.botAvatarInitials
     },
     appStates: {
       conversationState: ConversationState.Closed,

package/lib/esm/contexts/createReducer.js

@@ -554,6 +554,21 @@ const reducer = (state, action) => {
           widgetSize: action.payload
         }
       };
+    case LiveChatWidgetActionType.SET_BOT_AVATAR_INITIALS:
+      inMemory = {
+        ...inMemory,
+        domainStates: {
+          ...inMemory.domainStates,
+          botAvatarInitials: action.payload
+        }
+      };
+      return {
+        ...state,
+        domainStates: {
+          ...state.domainStates,
+          botAvatarInitials: action.payload
+        }
+      };
     case LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID:
       inMemory = {
         ...inMemory,

package/lib/types/common/Constants.d.ts

@@ -107,6 +107,7 @@ export declare class Constants {
     static readonly customEventValue = "customEventValue";
     static readonly Hidden = "Hidden";
     static readonly EndConversationDueToOverflow = "endconversationduetooverflow";
+    static readonly SkipSessionCloseForPersistentChatFlag = "skipSessionCloseForPersistentChat";
 }
 export declare const Regex: {
     new (): {};
@@ -285,6 +286,7 @@ export declare class PrepareEndChatDescriptionConstants {
     static readonly PrepareEndChatError = "There's an error while preparing to end chat. Closing chat widget.";
     static readonly WidgetLoadFailedAfterSessionInit = "SessionInit was successful, but widget load failed. Ending chat to avoid ghost chats in OC.";
     static readonly InitiateEndChatReceived = "Received InitiateEndChat BroadcastEvent while conversation state is not Active. Ending chat.";
+    static readonly InitiateEndChatReceivedActiveChat = "Received InitiateEndChat BroadcastEvent while conversation state is Active. Updating conversation states.";
     static readonly EndChatReceivedFromOtherTabs = "Received EndChat BroadcastEvent from other tabs. Closing this chat.";
     static readonly CustomerCloseChatOnFailureOrPostChat = "Customer is trying to close chat widget on start chat failure or post chat pane.";
     static readonly CustomerCloseInactiveChat = "Chat was Inactive and customer is trying to close chat widget or refreshing the page.";

package/lib/types/common/telemetry/TelemetryConstants.d.ts

@@ -106,6 +106,7 @@ export declare enum TelemetryEvent {
     EndChatFailed = "EndChatFailed",
     SettingCustomContext = "SettingCustomContext",
     WebChatLoaded = "WebChatLoaded",
+    PersistentChatHistoryEnabled = "PersistentChatHistoryEnabled",
     LCWChatButtonActionCompleted = "LCWChatButtonActionCompleted",
     LCWChatButtonClicked = "LCWChatButtonClicked",
     LCWChatButtonShow = "LCWChatButtonShow",
@@ -287,6 +288,7 @@ export declare enum TelemetryEvent {
     LCWPersistentConversationHandlerInitialized = "LCWPersistentConversationHandlerInitialized",
     LCWPersistentHistoryPullBlocked = "LCWPersistentHistoryPullBlocked",
     LCWPersistentHistoryPullCompleted = "LCWPersistentHistoryPullCompleted",
+    LCWPersistentHistoryReturnedNull = "LCWPersistentHistoryReturnedNull",
     LCWLazyLoadInitializationStarted = "LCWLazyLoadInitializationStarted",
     LCWLazyLoadContainerNotFound = "LCWLazyLoadContainerNotFound",
     LCWLazyLoadInitializationCompleted = "LCWLazyLoadInitializationCompleted",
@@ -296,6 +298,7 @@ export declare enum TelemetryEvent {
     LCWLazyLoadActivityMounted = "LCWLazyLoadActivityMounted",
     LCWLazyLoadReset = "LCWLazyLoadReset",
     LCWLazyLoadNoMoreHistory = "LCWLazyLoadNoMoreHistory",
+    LCWLazyLoadHistoryError = "LCWLazyLoadHistoryError",
     LCWLazyLoadDestroyed = "LCWLazyLoadDestroyed",
     SecureEventBusUnauthorizedDispatch = "SecureEventBusUnauthorizedDispatch",
     SecureEventBusListenerError = "SecureEventBusListenerError",

package/lib/types/common/telemetry/interfaces/IInternalTelemetryData.d.ts

@@ -20,4 +20,5 @@ export interface IInternalTelemetryData {
     channelId?: string;
     chatWidgetVersion?: string;
     chatComponentVersion?: string;
+    chatConfigAppInsightsKey?: string;
 }

package/lib/types/components/livechatwidget/common/ChatWidgetEvents.d.ts

@@ -2,6 +2,6 @@ declare enum ChatWidgetEvents {
     ADD_ACTIVITY = "CHAT_WIDGET/ADD_ACTIVITY",
     FETCH_PERSISTENT_CHAT_HISTORY = "CHAT_WIDGET/FETCH_PERSISTENT_CHAT_HISTORY",
     NO_MORE_HISTORY_AVAILABLE = "CHAT_WIDGET/NO_MORE_HISTORY_AVAILABLE",
-    HIDE_LOADING_BANNER = "CHAT_WIDGET/HIDE_LOADING_BANNER"
+    HISTORY_LOAD_ERROR = "CHAT_WIDGET/HISTORY_LOAD_ERROR"
 }
 export default ChatWidgetEvents;

package/lib/types/components/livechatwidget/interfaces/IPersistentChatHistoryProps.d.ts

@@ -1,7 +1,11 @@
 import { IStyle } from "@fluentui/react";
 export interface IPersistentChatHistoryProps {
-    persistentChatHistoryEnabled?: boolean;
     pageSize?: number;
     dividerActivityStyle?: IStyle;
+    /**
+     * Accessible label announced by screen readers for the conversation divider element.
+     * If not supplied, a default provided in defaultPersistentChatHistoryProps will be used.
+     */
+    dividerActivityAriaLabel?: string;
     bannerStyle?: IStyle;
 }

package/lib/types/components/webchatcontainerstateful/interfaces/IExtendedChatConffig.d.ts

@@ -0,0 +1,15 @@
+export interface ExtendedChatConfig {
+    LcwFcbConfiguration?: LcwFcbConfiguration;
+    LiveChatConfigAuthSettings?: LiveChatConfigAuthSettings;
+    LiveWSAndLiveChatEngJoin?: {
+        msdyn_conversationmode?: string;
+        msdyn_enablepersistentchatpreviousconversations?: boolean;
+    };
+}
+interface LcwFcbConfiguration {
+    lcwPersistentChatHistoryEnabled?: boolean;
+}
+interface LiveChatConfigAuthSettings {
+    msdyn_javascriptclientfunction?: string;
+}
+export {};

package/lib/types/components/webchatcontainerstateful/webchatcontroller/WebChatEventSubscribers.d.ts

@@ -1,7 +1,6 @@
-import { IPersistentChatHistoryProps } from "../../livechatwidget/interfaces/IPersistentChatHistoryProps";
 /**
  * Component to handle persistent chat history events.
  * Uses WebChatStoreLoader instead of hooks to avoid context issues.
  */
-declare const WebChatEventSubscribers: (props: IPersistentChatHistoryProps) => null;
+declare const WebChatEventSubscribers: () => null;
 export default WebChatEventSubscribers;

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activities/LazyLoadActivity.d.ts

@@ -53,7 +53,7 @@ declare class LazyLoadHandler {
     static paused: boolean;
     static observer: IntersectionObserver | null;
     private static scrollState;
-    private static pendingScrollAction;
+    static pendingScrollAction: boolean;
     private static retryTimeouts;
     static resetPending: boolean;
     private static initTimer;

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.d.ts

@@ -6,5 +6,6 @@
  * 2. Changes the font size of user messages
  * 3. Decodes certain html characters that came through from chat services
  ******/
+import { ILiveChatWidgetLocalizedTexts } from "../../../../../contexts/common/ILiveChatWidgetLocalizedTexts";
 import React from "react";
-export declare const createActivityMiddleware: (renderMarkdown: (text: string) => string, systemMessageStyleProps?: React.CSSProperties, userMessageStyleProps?: React.CSSProperties) => () => (next: any) => (...args: any) => any;
+export declare const createActivityMiddleware: (renderMarkdown: (text: string) => string, systemMessageStyleProps?: React.CSSProperties, userMessageStyleProps?: React.CSSProperties, localizedTexts?: ILiveChatWidgetLocalizedTexts) => () => (next: any) => (...args: any) => any;

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware.d.ts

@@ -1,5 +1,5 @@
 import { IWebChatAction } from "../../../interfaces/IWebChatAction";
-export declare const localizedStringsBotInitialsMiddleware: () => ({ dispatch }: {
+export declare const localizedStringsBotInitialsMiddleware: (onInitialsChange?: (initials: string) => void) => ({ dispatch }: {
     dispatch: any;
 }) => (next: any) => (action: IWebChatAction) => any;
 export declare const getOverriddenLocalizedStrings: (existingOverrides?: any) => (strings: any) => any;

package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts

@@ -26,6 +26,7 @@ export interface ILiveChatWidgetContext {
         confirmationPaneConfirmedOptionClicked: boolean;
         confirmationState: ConfirmationState;
         startChatFailureType: StartChatFailureType;
+        botAvatarInitials?: string;
     };
     appStates: {
         conversationState: ConversationState;

package/lib/types/contexts/common/ILiveChatWidgetLocalizedTexts.d.ts

@@ -1,5 +1,10 @@
 export interface ILiveChatWidgetLocalizedTexts {
     PREVIOUS_MESSAGES_LOADING?: string;
+    /**
+     * Aria label announced by screen readers for the conversation history divider element.
+     * e.g. "Conversation history divider" or localized equivalent.
+     */
+    CONVERSATION_DIVIDER_ARIA_LABEL?: string;
     MIDDLEWARE_BANNER_FILE_NULL_ERROR?: string;
     MIDDLEWARE_BANNER_FILE_SIZE_WITHOUT_EXTENSION_ERROR?: string;
     MIDDLEWARE_BANNER_FILE_SIZE_EXTENSION_ERROR?: string;

package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts

@@ -47,5 +47,6 @@ export declare enum LiveChatWidgetActionType {
     SET_POST_CHAT_PARTICIPANT_TYPE = 45,
     SET_CONVERSATIONAL_SURVEY_ENABLED = 46,
     SET_CONVERSATIONAL_SURVEY_DISPLAY = 47,
-    GET_IN_MEMORY_STATE = 48
+    GET_IN_MEMORY_STATE = 48,
+    SET_BOT_AVATAR_INITIALS = 49
 }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.8.4-main.4478bbf",
+  "version": "1.8.4-main.6672d3a",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",