@microsoft/omnichannel-chat-widget 1.8.3-main.ec1328d → 1.8.4-main.4478bbf

package/lib/cjs/components/livechatwidget/common/startChatErrorHandler.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.logWidgetLoadWithUnexpectedError = exports.logWidgetLoadComplete = exports.handleStartChatError = void 0;
+exports.logWidgetLoadWithUnexpectedError = exports.logWidgetLoadComplete = exports.logStartChatComplete = exports.handleStartChatError = void 0;
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _Constants = require("../../../common/Constants");
@@ -124,7 +124,10 @@ const logWidgetLoadFailed = ex => {
     Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
     Description: "Widget load complete with error",
     ExceptionDetails: exDetails,
-    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed
+    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg === void 0 ? void 0 : _TelemetryTimers$Widg.milliSecondsElapsed,
+    CustomProperties: {
+      ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+    }
   });
 };
 const logWidgetLoadComplete = additionalMessage => {
@@ -140,6 +143,17 @@ const logWidgetLoadComplete = additionalMessage => {
   });
 };
 exports.logWidgetLoadComplete = logWidgetLoadComplete;
+const logStartChatComplete = additionalMessage => {
+  let descriptionString = "Start chat complete";
+  if (additionalMessage) {
+    descriptionString += `. ${additionalMessage}`;
+  }
+  _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+    Event: _TelemetryConstants.TelemetryEvent.StartChatComplete,
+    Description: descriptionString
+  });
+};
+exports.logStartChatComplete = logStartChatComplete;
 const logWidgetLoadCompleteWithError = ex => {
   var _TelemetryTimers$Widg3;
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -156,7 +170,10 @@ const logWidgetLoadCompleteWithError = ex => {
     Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
     Description: "Widget load complete with error",
     ExceptionDetails: exDetails,
-    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed
+    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed,
+    CustomProperties: {
+      ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+    }
   });
 };
 const logWidgetLoadWithUnexpectedError = ex => {
@@ -184,7 +201,10 @@ const logWidgetLoadWithUnexpectedError = ex => {
     Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
     Description: "Widget load with unexpected error",
     ExceptionDetails: exDetails,
-    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed
+    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed,
+    CustomProperties: {
+      ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+    }
   });
 };
 

package/lib/cjs/components/livechatwidget/interfaces/IMockProps.js

@@ -1,7 +1,13 @@
 "use strict";
 
-var LiveChatWidgetMockType;
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.LiveChatWidgetMockType = void 0;
+let LiveChatWidgetMockType;
+exports.LiveChatWidgetMockType = LiveChatWidgetMockType;
 (function (LiveChatWidgetMockType) {
   LiveChatWidgetMockType["Test"] = "Test";
   LiveChatWidgetMockType["Demo"] = "Demo";
-})(LiveChatWidgetMockType || (LiveChatWidgetMockType = {}));
+  LiveChatWidgetMockType["Designer"] = "Designer";
+})(LiveChatWidgetMockType || (exports.LiveChatWidgetMockType = LiveChatWidgetMockType = {}));

package/lib/cjs/components/livechatwidget/interfaces/IPersistentChatHistoryProps.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -69,7 +69,10 @@ const LiveChatWidgetStateful = props => {
     uiTimer = (0, _utils.createTimer)();
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXLiveChatWidgetStart,
-      Description: "Live chat widget loading started."
+      Description: "Live chat widget loading started.",
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+      }
     });
   }, []);
   const [state, dispatch] = (0, _useChatContextStore.default)();
@@ -488,7 +491,8 @@ const LiveChatWidgetStateful = props => {
           eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
           payload: {
             height: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain = inMemoryState.domainStates) === null || _inMemoryState$domain === void 0 ? void 0 : (_inMemoryState$domain2 = _inMemoryState$domain.widgetSize) === null || _inMemoryState$domain2 === void 0 ? void 0 : _inMemoryState$domain2.height,
-            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width
+            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width,
+            lcwRuntimeId: _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId
           }
         });
         return;
@@ -499,7 +503,10 @@ const LiveChatWidgetStateful = props => {
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.InitiateEndChat).subscribe(async () => {
       _TelemetryHelper.TelemetryHelper.logSDKEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EndChatEventReceived,
-        Description: "Received InitiateEndChat BroadcastEvent."
+        Description: "Received InitiateEndChat BroadcastEvent.",
+        CustomProperties: {
+          ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
+        }
       });
 
       // This is to ensure to get latest state from cache in multitab
@@ -804,7 +811,10 @@ const LiveChatWidgetStateful = props => {
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXLiveChatWidgetCompleted,
       Description: "Live chat widget loading completed.",
-      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
+      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed,
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+      }
     });
   }, []);
   const initiateEndChatOnBrowserUnload = () => {
@@ -876,23 +886,46 @@ const LiveChatWidgetStateful = props => {
 
   // WebChat's Composer can only be rendered if a directLine object is defined
   return directLine && /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
-            ::-webkit-scrollbar {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar {
                 width: ${scrollbarProps.width};
             }
 
-            ::-webkit-scrollbar-track {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-track {
                 background: ${scrollbarProps.trackBackgroundColor};
             }
 
-            ::-webkit-scrollbar-thumb {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb {
                 background: ${scrollbarProps.thumbBackgroundColor};
                 border-radius: ${scrollbarProps.thumbBorderRadius};
             }
 
-            ::-webkit-scrollbar-thumb:hover {
+            #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb:hover {
                 background: ${scrollbarProps.thumbHoverColor};
             }
 
+            /* High Contrast mode support - optimized for all variants */
+            @media (prefers-contrast: high), (-ms-high-contrast: active), (forced-colors: active) {
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-track {
+                    background: Canvas !important;
+                    border: 1px solid CanvasText !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb {
+                    background: CanvasText !important;
+                    border: 1px solid Canvas !important;
+                    min-height: 20px !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-thumb:hover {
+                    background: Highlight !important;
+                    border: 1px solid CanvasText !important;
+                }
+
+                #oc-lcw .webchat__basic-transcript__scrollable::-webkit-scrollbar-corner {
+                    background: Canvas !important;
+                }
+            }
+
             .webchat__basic-transcript__activity-markdown-body > :last-child {
                 margin-bottom: 0px;
             }

package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js

@@ -18,6 +18,7 @@ var _isValidSurveyUrl = _interopRequireDefault(require("./common/isValidSurveyUr
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
+let uiTimer;
 const generateSurveyInviteLink = function (surveyInviteLink, isEmbed, locale, compact, customerVoiceSurveyCorrelationId) {
   let showMultiLingual = arguments.length > 5 && arguments[5] !== undefined ? arguments[5] : false;
   const surveyLinkParams = new URLSearchParams({
@@ -31,6 +32,16 @@ const generateSurveyInviteLink = function (surveyInviteLink, isEmbed, locale, co
 };
 const PostChatSurveyPaneStateful = props => {
   var _props$styleProps, _state$appStates, _props$controlProps;
+  (0, _react.useEffect)(() => {
+    uiTimer = (0, _utils.createTimer)();
+    _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.UXPostChatPaneStarted,
+      Description: "Postchat survey pane loading started.",
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
+      }
+    });
+  }, []);
   const [state] = (0, _useChatContextStore.default)();
   const generalStyleProps = Object.assign({}, _defaultgeneralPostChatSurveyPaneStyleProps.defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
     display: state.appStates.isMinimized ? "none" : "contents"
@@ -81,7 +92,14 @@ const PostChatSurveyPaneStateful = props => {
     _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.PostChatSurveyLoaded
     });
-
+    _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.UXPostChatPaneCompleted,
+      ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed,
+      Description: "Postchat survey pane loading completed.",
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
+      }
+    });
     //Customer Voice Telemetry Events
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     window.addEventListener("message", message => {
@@ -96,7 +114,10 @@ const PostChatSurveyPaneStateful = props => {
       } else if (data === _CustomerVoiceEvents.CustomerVoiceEvents.FormResponseSubmitted) {
         _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.CustomerVoiceFormResponseSubmitted,
-          Description: "Customer Voice form response submitted."
+          Description: "Customer Voice form response submitted.",
+          CustomProperties: {
+            ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
+          }
         });
       } else if (data === _CustomerVoiceEvents.CustomerVoiceEvents.FormResponseError) {
         _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
@@ -104,6 +125,9 @@ const PostChatSurveyPaneStateful = props => {
           Description: "Customer Voice form response error.",
           ExceptionDetails: {
             message: "Customer Voice form response error."
+          },
+          CustomProperties: {
+            ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
           }
         });
       } else if (typeof data === "string" && data.startsWith(_CustomerVoiceEvents.CustomerVoiceEvents.FormsError)) {
@@ -112,6 +136,9 @@ const PostChatSurveyPaneStateful = props => {
           Description: "Customer Voice failed to load with forms error.",
           ExceptionDetails: {
             message: `Customer Voice forms error details: ${data}`
+          },
+          CustomProperties: {
+            ConversationStage: _TelemetryConstants.ConversationStage.ConversationEnd
           }
         });
       }

package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -28,7 +28,10 @@ const PreChatSurveyPaneStateful = props => {
     uiTimer = (0, _utils.createTimer)();
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXPrechatPaneStart,
-      Description: "Prechat survey pane loading started."
+      Description: "Prechat survey pane loading started.",
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+      }
     });
   }, []);
 
@@ -79,7 +82,10 @@ const PreChatSurveyPaneStateful = props => {
     onSubmit: async values => {
       _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.PrechatSubmitted,
-        Description: "Prechat survey submitted."
+        Description: "Prechat survey submitted.",
+        CustomProperties: {
+          ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+        }
       });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
@@ -153,7 +159,10 @@ const PreChatSurveyPaneStateful = props => {
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXPrechatPaneCompleted,
       ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed,
-      Description: "Prechat survey pane loading completed."
+      Description: "Prechat survey pane loading completed.",
+      CustomProperties: {
+        ConversationStage: _TelemetryConstants.ConversationStage.Initialization
+      }
     });
   }, []);
 

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -10,13 +10,16 @@ var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
 var _react2 = _interopRequireWildcard(require("react"));
 var _utils = require("../../common/utils");
 var _BotMagicCodeStore = require("./webchatcontroller/BotMagicCodeStore");
+var _CitationPaneStateful = _interopRequireDefault(require("../citationpanestateful/CitationPaneStateful"));
 var _botframeworkWebchat = require("botframework-webchat");
 var _LiveChatWidgetActionType = require("../../contexts/common/LiveChatWidgetActionType");
 var _NotificationHandler = require("./webchatcontroller/notification/NotificationHandler");
 var _NotificationScenarios = require("./webchatcontroller/enums/NotificationScenarios");
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _WebChatActionType = require("./webchatcontroller/enums/WebChatActionType");
+var _WebChatEventSubscribers = _interopRequireDefault(require("./webchatcontroller/WebChatEventSubscribers"));
 var _WebChatStoreLoader = require("./webchatcontroller/WebChatStoreLoader");
+var _fontUtils = require("./common/utils/fontUtils");
 var _defaultAdaptiveCardStyles = require("./common/defaultStyles/defaultAdaptiveCardStyles");
 var _defaultMiddlewareLocalizedTexts = require("./common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _defaultReceivedMessageAnchorStyles = require("./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultReceivedMessageAnchorStyles");
@@ -24,13 +27,16 @@ var _defaultSentMessageAnchorStyles = require("./webchatcontroller/middlewares/r
 var _defaultSystemMessageBoxStyles = require("./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultSystemMessageBoxStyles");
 var _defaultUserMessageBoxStyles = require("./webchatcontroller/middlewares/renderingmiddlewares/defaultStyles/defaultUserMessageBoxStyles");
 var _defaultWebChatContainerStatefulProps = require("./common/defaultProps/defaultWebChatContainerStatefulProps");
+var _liveChatConfigUtils = require("../livechatwidget/common/liveChatConfigUtils");
 var _ = require("../..");
+var _useFacadeChatSDKStore = _interopRequireDefault(require("../../hooks/useFacadeChatSDKStore"));
+var _usePersistentChatHistory = _interopRequireDefault(require("./hooks/usePersistentChatHistory"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
-/* eslint-disable @typescript-eslint/no-explicit-any */
-
 let uiTimer;
 const broadcastChannelMessageEvent = "message";
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 const postActivity = activity => {
   // eslint-disable-line @typescript-eslint/no-explicit-any
   return {
@@ -56,13 +62,29 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _webChatContainerProp8, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _webChatContainerProp16, _webChatContainerProp17, _webChatContainerProp18, _webChatContainerProp19, _webChatContainerProp20, _webChatContainerProp21, _webChatContainerProp22, _webChatContainerProp23, _props$webChatContain9, _props$webChatContain10;
+  var _props$webChatContain, _defaultWebChatContai, _extendedChatConfig$L, _props$persistentChat, _extendedChatConfig$L2, _extendedChatConfig$L3, _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _webChatContainerProp8, _props$webChatContain6, _props$webChatContain7, _defaultWebChatContai2, _props$webChatContain8, _props$webChatContain9, _defaultWebChatContai3, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _webChatContainerProp16, _webChatContainerProp17, _webChatContainerProp18, _webChatContainerProp19, _webChatContainerProp20, _webChatContainerProp21, _webChatContainerProp22, _webChatContainerProp23, _props$webChatContain10, _props$webChatContain11, _webChatContainerProp24, _webChatContainerProp25, _webChatContainerProp26, _webChatContainerProp27, _props$persistentChat2, _props$citationPanePr, _props$citationPanePr2, _props$citationPanePr3, _props$citationPanePr4, _props$citationPanePr5;
+  const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
+
+  // Create a font family that includes emoji support, based on the primary font or default
+  const webChatStyles = ((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles) ?? _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles;
+  const primaryFont = (webChatStyles === null || webChatStyles === void 0 ? void 0 : webChatStyles.primaryFont) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.primaryFont);
+
+  // Use iOS-optimized emoji font that prioritizes system-ui for proper emoji rendering
+  const fontFamilyWithEmojis = (0, _fontUtils.createIOSOptimizedEmojiFont)(primaryFont);
   (0, _react2.useEffect)(() => {
     uiTimer = (0, _utils.createTimer)();
     _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXWebchatContainerCompleted
     });
   }, []);
+
+  // Citation pane state
+  const [citationPaneOpen, setCitationPaneOpen] = (0, _react2.useState)(false);
+  const [citationPaneText, setCitationPaneText] = (0, _react2.useState)("");
+
+  // Guard to prevent handling multiple rapid clicks which could cause
+  // the dim layer and pane to re-render out of sync and create a flicker.
+  const citationOpeningRef = (0, _react2.useRef)(false);
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -71,6 +93,68 @@ const WebChatContainerStateful = props => {
     webChatContainerProps,
     contextDataStore
   } = props;
+
+  // Type the chatConfig properly to avoid 'any' usage
+  const extendedChatConfig = props.chatConfig;
+  const isHistoryEnabledInConfig = extendedChatConfig === null || extendedChatConfig === void 0 ? void 0 : (_extendedChatConfig$L = extendedChatConfig.LcwFcbConfiguration) === null || _extendedChatConfig$L === void 0 ? void 0 : _extendedChatConfig$L.lcwPersistentChatHistoryEnabled;
+  const isHistoryEnabledViaProps = props === null || props === void 0 ? void 0 : (_props$persistentChat = props.persistentChatHistoryProps) === null || _props$persistentChat === void 0 ? void 0 : _props$persistentChat.persistentChatHistoryEnabled;
+  const isPersistentChatEnabledForWidget = !!(extendedChatConfig !== null && extendedChatConfig !== void 0 && (_extendedChatConfig$L2 = extendedChatConfig.LiveChatConfigAuthSettings) !== null && _extendedChatConfig$L2 !== void 0 && _extendedChatConfig$L2.msdyn_javascriptclientfunction) || (0, _liveChatConfigUtils.isPersistentChatEnabled)(extendedChatConfig === null || extendedChatConfig === void 0 ? void 0 : (_extendedChatConfig$L3 = extendedChatConfig.LiveWSAndLiveChatEngJoin) === null || _extendedChatConfig$L3 === void 0 ? void 0 : _extendedChatConfig$L3.msdyn_conversationmode);
+
+  // Persistent chat history is enabled if explicitly set via props, or if enabled in config
+  // Props take precedence over config settings
+  const isPersistentHistoryEnabled = isHistoryEnabledViaProps || isHistoryEnabledInConfig;
+
+  // Check if both persistent chat and widget support are enabled
+  const shouldLoadPersistentHistoryMessages = isPersistentHistoryEnabled && isPersistentChatEnabledForWidget;
+  if (shouldLoadPersistentHistoryMessages) {
+    (0, _usePersistentChatHistory.default)(facadeChatSDK, (props === null || props === void 0 ? void 0 : props.persistentChatHistoryProps) ?? {});
+  }
+  // Delegated click handler for citation anchors. Placed after state is
+  // available so we can prefer reading citations from app state and fall
+  // back to the legacy window map for backward-compatibility in tests.
+  (0, _react2.useEffect)(() => {
+    const clickHandler = ev => {
+      try {
+        if (citationOpeningRef.current) {
+          return;
+        }
+        const target = ev.target;
+        // Only consider anchors whose href starts with the citation scheme
+        const anchor = target.closest && target.closest("a[href^=\"cite:\"]");
+        if (anchor) {
+          ev.preventDefault();
+          citationOpeningRef.current = true;
+          // Rely only on the href to identify the citation key
+          let text = "";
+          try {
+            var _state$domainStates;
+            const cid = anchor.getAttribute("href");
+            // Prefer state-based citations injected by middleware
+            if (state !== null && state !== void 0 && (_state$domainStates = state.domainStates) !== null && _state$domainStates !== void 0 && _state$domainStates.citations && cid) {
+              text = state.domainStates.citations[cid] ?? "";
+            }
+            // If state lookup failed, fall back to the anchor's title or innerText
+            if (!text) {
+              text = anchor.getAttribute("title") || anchor.innerText || "";
+            }
+          } catch (e) {
+            // ignore
+          }
+          setCitationPaneOpen(true);
+          setCitationPaneText(text);
+
+          // Simple debounce - reset guard after a short delay
+          setTimeout(() => {
+            citationOpeningRef.current = false;
+          }, 100);
+        }
+      } catch (e) {
+        citationOpeningRef.current = false;
+      }
+    };
+    document.addEventListener("click", clickHandler);
+    return () => document.removeEventListener("click", clickHandler);
+  }, [state]);
   const containerStyles = {
     root: Object.assign({}, _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.containerStyles, webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.containerStyles, {
       display: state.appStates.isMinimized ? "none" : ""
@@ -82,7 +166,7 @@ const WebChatContainerStateful = props => {
     ...(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.localizedTexts)
   };
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain, _props$webChatContain2;
+    var _props$webChatContain2, _props$webChatContain3;
     if ((0, _utils.getDeviceType)() !== "standard" && (webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.webChatHistoryMobileAccessibilityLabel) !== undefined) {
       const chatHistoryElement = document.querySelector(`.${_Constants.HtmlClassNames.webChatHistoryContainer}`);
       if (chatHistoryElement) {
@@ -100,21 +184,23 @@ const WebChatContainerStateful = props => {
     _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.WebChatLoaded
     });
-    if (((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : (_props$webChatContain2 = _props$webChatContain.renderingMiddlewareProps) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.disableThirdPartyCookiesAlert) !== true && !contextDataStore) {
+    if (((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.renderingMiddlewareProps) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.disableThirdPartyCookiesAlert) !== true && !contextDataStore) {
       try {
         localStorage;
         sessionStorage;
       } catch (error) {
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
         if (!window.TPCWarningShown) {
           _NotificationHandler.NotificationHandler.notifyWarning(_NotificationScenarios.NotificationScenarios.TPC, (localizedTexts === null || localizedTexts === void 0 ? void 0 : localizedTexts.THIRD_PARTY_COOKIES_BLOCKED_ALERT_MESSAGE) ?? "");
+          // eslint-disable-next-line @typescript-eslint/no-explicit-any
           window.TPCWarningShown = true;
         }
       }
     }
   }, []);
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain3, _props$webChatContain4;
-    if (!((_props$webChatContain3 = props.webChatContainerProps) !== null && _props$webChatContain3 !== void 0 && (_props$webChatContain4 = _props$webChatContain3.botMagicCode) !== null && _props$webChatContain4 !== void 0 && _props$webChatContain4.disabled)) {
+    var _props$webChatContain4, _props$webChatContain5;
+    if (!((_props$webChatContain4 = props.webChatContainerProps) !== null && _props$webChatContain4 !== void 0 && (_props$webChatContain5 = _props$webChatContain4.botMagicCode) !== null && _props$webChatContain5 !== void 0 && _props$webChatContain5.disabled)) {
       return;
     }
     if (!window.BroadcastChannel) {
@@ -206,8 +292,8 @@ const WebChatContainerStateful = props => {
         }
 
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
-            background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
-            color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
+            background-color: ${((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : (_props$webChatContain7 = _props$webChatContain6.webChatStyles) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.bubbleBackground) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleBackground)};
+            color:${((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : (_props$webChatContain9 = _props$webChatContain8.webChatStyles) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.bubbleTextColor) ?? ((_defaultWebChatContai3 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai3 === void 0 ? void 0 : _defaultWebChatContai3.bubbleTextColor)};
         }
 
         div[class="ac-textBlock"] a:link,
@@ -285,7 +371,7 @@ const WebChatContainerStateful = props => {
         }
 
         .webchat__stacked-layout_container>div {
-            background: ${(props === null || props === void 0 ? void 0 : (_props$webChatContain9 = props.webChatContainerProps) === null || _props$webChatContain9 === void 0 ? void 0 : (_props$webChatContain10 = _props$webChatContain9.containerStyles) === null || _props$webChatContain10 === void 0 ? void 0 : _props$webChatContain10.background) ?? ""}
+            background: ${(props === null || props === void 0 ? void 0 : (_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : (_props$webChatContain11 = _props$webChatContain10.containerStyles) === null || _props$webChatContain11 === void 0 ? void 0 : _props$webChatContain11.background) ?? ""}
         }
         .webchat__toast_text {
             display: flex;
@@ -312,10 +398,35 @@ const WebChatContainerStateful = props => {
 			height: 100% !important;
 		}
 
+        .webchat__auto-resize-textarea__textarea.webchat__send-box-text-box__html-text-area {
+            font-family: ${fontFamilyWithEmojis} !important;
+        }
+
+        /* Suggested actions carousel previous/next navigation focus */
+        .webchat__suggested-actions .webchat__suggested-actions__carousel .react-film__flipper:focus-visible .react-film__flipper__body {
+            outline: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp24 = webChatContainerProps.webChatStyles) === null || _webChatContainerProp24 === void 0 ? void 0 : _webChatContainerProp24.suggestedActionKeyboardFocusIndicatorBorderStyle) ?? "dashed"} ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp25 = webChatContainerProps.webChatStyles) === null || _webChatContainerProp25 === void 0 ? void 0 : _webChatContainerProp25.suggestedActionKeyboardFocusIndicatorBorderWidth) ?? "1px"} ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp26 = webChatContainerProps.webChatStyles) === null || _webChatContainerProp26 === void 0 ? void 0 : _webChatContainerProp26.suggestedActionKeyboardFocusIndicatorBorderColor) ?? "#605E5C"} !important;
+            outline-offset: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp27 = webChatContainerProps.webChatStyles) === null || _webChatContainerProp27 === void 0 ? void 0 : _webChatContainerProp27.suggestedActionKeyboardFocusIndicatorInset) ?? "2px"} !important;
+
         `), /*#__PURE__*/_react2.default.createElement(_react.Stack, {
     styles: containerStyles,
     className: "webchat__stacked-layout_container"
-  }, /*#__PURE__*/_react2.default.createElement(BasicWebChat, null)));
+  }, /*#__PURE__*/_react2.default.createElement("div", {
+    id: "ms_lcw_webchat_root",
+    style: {
+      height: "100%",
+      width: "100%"
+    }
+  }, shouldLoadPersistentHistoryMessages && /*#__PURE__*/_react2.default.createElement(_WebChatEventSubscribers.default, {
+    persistentChatHistoryEnabled: props === null || props === void 0 ? void 0 : (_props$persistentChat2 = props.persistentChatHistoryProps) === null || _props$persistentChat2 === void 0 ? void 0 : _props$persistentChat2.persistentChatHistoryEnabled
+  }), /*#__PURE__*/_react2.default.createElement(BasicWebChat, null))), citationPaneOpen && /*#__PURE__*/_react2.default.createElement(_CitationPaneStateful.default, {
+    id: ((_props$citationPanePr = props.citationPaneProps) === null || _props$citationPanePr === void 0 ? void 0 : _props$citationPanePr.id) || _Constants.HtmlAttributeNames.ocwCitationPaneClassName,
+    title: ((_props$citationPanePr2 = props.citationPaneProps) === null || _props$citationPanePr2 === void 0 ? void 0 : _props$citationPanePr2.title) || _Constants.HtmlAttributeNames.ocwCitationPaneTitle,
+    contentHtml: citationPaneText,
+    onClose: () => setCitationPaneOpen(false),
+    componentOverrides: (_props$citationPanePr3 = props.citationPaneProps) === null || _props$citationPanePr3 === void 0 ? void 0 : _props$citationPanePr3.componentOverrides,
+    controlProps: (_props$citationPanePr4 = props.citationPaneProps) === null || _props$citationPanePr4 === void 0 ? void 0 : _props$citationPanePr4.controlProps,
+    styleProps: (_props$citationPanePr5 = props.citationPaneProps) === null || _props$citationPanePr5 === void 0 ? void 0 : _props$citationPanePr5.styleProps
+  }));
 };
 exports.WebChatContainerStateful = WebChatContainerStateful;
 var _default = WebChatContainerStateful;

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatAdapter.js

@@ -4,15 +4,13 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.DesignerChatAdapter = void 0;
-var _Observable = require("rxjs/Observable");
-var _mockadapter = _interopRequireDefault(require("./mockadapter"));
 var _chatAdapterUtils = require("./utils/chatAdapterUtils");
+var _mockadapter = _interopRequireDefault(require("./mockadapter"));
+var _Observable = require("rxjs/Observable");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _classCallCheck(instance, Constructor) { if (!(instance instanceof Constructor)) { throw new TypeError("Cannot call a class as a function"); } }
 function _defineProperties(target, props) { for (var i = 0; i < props.length; i++) { var descriptor = props[i]; descriptor.enumerable = descriptor.enumerable || false; descriptor.configurable = true; if ("value" in descriptor) descriptor.writable = true; Object.defineProperty(target, _toPropertyKey(descriptor.key), descriptor); } }
 function _createClass(Constructor, protoProps, staticProps) { if (protoProps) _defineProperties(Constructor.prototype, protoProps); if (staticProps) _defineProperties(Constructor, staticProps); Object.defineProperty(Constructor, "prototype", { writable: false }); return Constructor; }
-function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
-function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 function _inherits(subClass, superClass) { if (typeof superClass !== "function" && superClass !== null) { throw new TypeError("Super expression must either be null or a function"); } subClass.prototype = Object.create(superClass && superClass.prototype, { constructor: { value: subClass, writable: true, configurable: true } }); Object.defineProperty(subClass, "prototype", { writable: false }); if (superClass) _setPrototypeOf(subClass, superClass); }
 function _setPrototypeOf(o, p) { _setPrototypeOf = Object.setPrototypeOf ? Object.setPrototypeOf.bind() : function _setPrototypeOf(o, p) { o.__proto__ = p; return o; }; return _setPrototypeOf(o, p); }
 function _createSuper(Derived) { var hasNativeReflectConstruct = _isNativeReflectConstruct(); return function _createSuperInternal() { var Super = _getPrototypeOf(Derived), result; if (hasNativeReflectConstruct) { var NewTarget = _getPrototypeOf(this).constructor; result = Reflect.construct(Super, arguments, NewTarget); } else { result = Super.apply(this, arguments); } return _possibleConstructorReturn(this, result); }; }
@@ -20,25 +18,56 @@ function _possibleConstructorReturn(self, call) { if (call && (typeof call === "
 function _assertThisInitialized(self) { if (self === void 0) { throw new ReferenceError("this hasn't been initialised - super() hasn't been called"); } return self; }
 function _isNativeReflectConstruct() { if (typeof Reflect === "undefined" || !Reflect.construct) return false; if (Reflect.construct.sham) return false; if (typeof Proxy === "function") return true; try { Boolean.prototype.valueOf.call(Reflect.construct(Boolean, [], function () {})); return true; } catch (e) { return false; } }
 function _getPrototypeOf(o) { _getPrototypeOf = Object.setPrototypeOf ? Object.getPrototypeOf.bind() : function _getPrototypeOf(o) { return o.__proto__ || Object.getPrototypeOf(o); }; return _getPrototypeOf(o); }
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 let DesignerChatAdapter = /*#__PURE__*/function (_MockAdapter) {
   _inherits(DesignerChatAdapter, _MockAdapter);
   var _super = _createSuper(DesignerChatAdapter);
-  function DesignerChatAdapter() {
+  function DesignerChatAdapter(messages) {
     var _this;
     _classCallCheck(this, DesignerChatAdapter);
     _this = _super.call(this);
-    setTimeout(() => {
-      (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Thank you for contacting us! How can I help you today?", undefined, 0);
-      (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Please accept terms and conditions to proceed. Visit the link for terms and conditions <a href=\"\">here</a>.", undefined, 0);
-      _this.postUserActivity("I need to change my address.", 0);
-      (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Okay, let me connect you with a live agent.", undefined, 100);
-      (0, _chatAdapterUtils.postSystemMessageActivity)(_this.activityObserver, "John has joined the chat", 100);
-      (0, _chatAdapterUtils.postAgentMessageActivity)(_this.activityObserver, "I'd be happy to help you update your account.", undefined, 100);
-      _this.postUserActivity("I have trouble visiting the signin page <a href=\"\">signin</a>.", 0);
-    }, 1000);
+    _defineProperty(_assertThisInitialized(_this), "messages", void 0);
+    _this.messages = messages;
+    if (_this.messages) {
+      if (_this.messages.length > 0) {
+        setTimeout(() => {
+          var _this$messages;
+          (_this$messages = _this.messages) === null || _this$messages === void 0 ? void 0 : _this$messages.forEach((msg, index) => {
+            _this.processMessage(msg, index);
+          });
+        }, 1000); // Initial 1 second delay to ensure activityObserver is ready
+      }
+    } else {
+      // Default hardcoded flow
+      setTimeout(() => {
+        (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Thank you for contacting us! How can I help you today?", undefined, 0);
+        (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Please accept terms and conditions to proceed. Visit the link for terms and conditions <a href=\"\">here</a>.", undefined, 0);
+        _this.postUserActivity("I need to change my address.", 0);
+        (0, _chatAdapterUtils.postBotMessageActivity)(_this.activityObserver, "Okay, let me connect you with a live agent.", undefined, 100);
+        (0, _chatAdapterUtils.postSystemMessageActivity)(_this.activityObserver, "John has joined the chat", 100);
+        (0, _chatAdapterUtils.postAgentMessageActivity)(_this.activityObserver, "I'd be happy to help you update your account.", undefined, 100);
+        _this.postUserActivity("I have trouble visiting the signin page <a href=\"\">signin</a>.", 0);
+      }, 1000);
+    }
     return _this;
   }
   _createClass(DesignerChatAdapter, [{
+    key: "processMessage",
+    value: function processMessage(msg, index) {
+      if (msg.text) {
+        if (msg.suggestedActions) {
+          (0, _chatAdapterUtils.postAgentSuggestedActionsActivity)(this.activityObserver, msg.text, msg.suggestedActions, index * 100);
+        } else {
+          (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, msg.text, undefined, index * 100);
+        }
+      }
+      if (msg.attachments && msg.attachments.length > 0) {
+        (0, _chatAdapterUtils.postAgentAttachmentActivity)(this.activityObserver, msg.attachments, index * 100, msg.attachmentLayout);
+      }
+    }
+  }, {
     key: "postUserActivity",
     value: function postUserActivity(text) {
       let delay = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : 1000;