@microsoft/omnichannel-chat-widget 1.8.3-main.717ca8d → 1.8.3-main.ec1328d

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -195,6 +195,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["AttachmentUploadValidatorMiddlewareFailed"] = "AttachmentUploadValidatorMiddlewareFailed";
+  TelemetryEvent["CitationMiddlewareFailed"] = "CitationMiddlewareFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -217,7 +217,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
         payload: undefined
       });
       // Always allow to close the chat for embedded mode irrespective of end chat errors
-      closeChatWidget(dispatch);
+      closeChatWidget(dispatch, setWebChatStyles, props);
       facadeChatSDK.destroy();
     }
   }
@@ -350,13 +350,23 @@ const endVoiceVideoCallIfOngoing = async (facadeChatSDK, dispatch) => {
     }, callId);
   }
 };
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
 exports.endVoiceVideoCallIfOngoing = endVoiceVideoCallIfOngoing;
-const closeChatWidget = dispatch => {
+const closeChatWidget = (dispatch, setWebChatStyles, props) => {
+  var _props$webChatContain2, _props$webChatContain3;
   // Embedded chat
   dispatch({
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: _ConversationState.ConversationState.Closed
   });
+
+  // if customer is setting the hideSendbox, we should not alter its value
+  if ((props === null || props === void 0 ? void 0 : (_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.hideSendBox) === true) return;
+  setWebChatStyles(styles => ({
+    ...styles,
+    hideSendBox: false
+  }));
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -7,6 +7,8 @@ exports.initWebChatComposer = void 0;
 var _Constants = require("../../../common/Constants");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _utils = require("../../../common/utils");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _ConversationState = require("../../../contexts/common/ConversationState");
 var _dompurify = _interopRequireDefault(require("dompurify"));
 var _HyperlinkTextOverrideRenderer = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer"));
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
@@ -18,35 +20,35 @@ var _activityMiddleware = require("../../webchatcontainerstateful/webchatcontrol
 var _attachmentMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware");
 var _attachmentUploadValidatorMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware"));
 var _avatarMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware");
+var _callActionMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware"));
 var _cardActionMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware");
+var _citationsMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware");
 var _conversationEndMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware"));
+var _customEventMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware"));
 var _dataMaskingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware"));
 var _createMarkdown = require("./createMarkdown");
 var _maxMessageSizeValidator = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator"));
 var _messageSequenceIdOverrideMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware");
 var _messageTimestampMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware");
+var _queueOverflowHandlerMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware");
 var _botframeworkWebchat = require("botframework-webchat");
 var _toastMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware");
 var _WebChatLogger = require("../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 var _defaultAttachmentProps = require("../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps");
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _defaultWebChatContainerStatefulProps = require("../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps");
+var _createReducer = require("../../../contexts/createReducer");
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
 var _gifUploadMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware"));
 var _htmlPlayerMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware"));
 var _htmlTextMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware"));
 var _preProcessingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware"));
 var _sanitizationMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"));
-var _callActionMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware"));
-var _customEventMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware"));
-var _ConversationState = require("../../../contexts/common/ConversationState");
-var _createReducer = require("../../../contexts/createReducer");
-var _queueOverflowHandlerMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware");
-var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _localizedStringsBotInitialsMiddleware = require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) => {
-  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26;
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26, _props$webChatContain27, _props$webChatContain28;
   // Add a hook to make all links open a new window
   postDomPurifyActivities();
   const localizedTexts = {
@@ -121,7 +123,7 @@ const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) =>
     };
     webChatStore = (0, _botframeworkWebchat.createStore)({},
     //initial state
-    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(),
+    _preProcessingMiddleware.default, _attachmentProcessingMiddleware.default, (0, _attachmentUploadValidatorMiddleware.default)((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), (0, _customEventMiddleware.default)(_omnichannelChatComponents.BroadcastService), (0, _queueOverflowHandlerMiddleware.createQueueOverflowMiddleware)(state, dispatch), (0, _channelDataMiddleware.default)(addConversationalSurveyTagsCallback), (0, _conversationEndMiddleware.default)(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), (0, _dataMaskingMiddleware.default)((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), _messageTimestampMiddleware.createMessageTimeStampMiddleware, _messageSequenceIdOverrideMiddleware.createMessageSequenceIdOverrideMiddleware, _citationsMiddleware.createCitationsMiddleware, _gifUploadMiddleware.default, _htmlPlayerMiddleware.default, (0, _htmlTextMiddleware.default)(honorsTargetInHTMLLinks), (0, _maxMessageSizeValidator.default)(localizedTexts), _sanitizationMiddleware.default, (0, _callActionMiddleware.default)(), (0, _localizedStringsBotInitialsMiddleware.localizedStringsBotInitialsMiddleware)(),
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.storeMiddlewares) ?? []));
     _WebChatStoreLoader.WebChatStoreLoader.store = webChatStore;
@@ -175,7 +177,8 @@ const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) =>
     onTelemetry: (0, _WebChatLogger.createWebChatTelemetry)(),
     cardActionMiddleware: (0, _cardActionMiddleware.createCardActionMiddleware)(((_props$webChatContain25 = props.webChatContainerProps) === null || _props$webChatContain25 === void 0 ? void 0 : _props$webChatContain25.botMagicCode) || undefined),
     sendTypingIndicator: true,
-    ...((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : _props$webChatContain26.webChatProps)
+    overrideLocalizedStrings: (0, _localizedStringsBotInitialsMiddleware.getOverriddenLocalizedStrings)((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : (_props$webChatContain27 = _props$webChatContain26.webChatProps) === null || _props$webChatContain27 === void 0 ? void 0 : _props$webChatContain27.overrideLocalizedStrings),
+    ...((_props$webChatContain28 = props.webChatContainerProps) === null || _props$webChatContain28 === void 0 ? void 0 : _props$webChatContain28.webChatProps)
   };
   return webChatProps;
 };

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -900,11 +900,21 @@ const LiveChatWidgetStateful = props => {
             .webchat__basic-transcript__activity-markdown-body > :first-child {
                 margin-top: 0px;
             }
+                
             .webchat__basic-transcript__activity-markdown-body img.webchat__render-markdown__external-link-icon {
                 background-image : url(data:image/svg+xml;base64,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) !important;
                 height: .75em;
                 margin-left: .25em;
             }
+
+            .webchat__link-definitions__header-text {
+                color: ${bubbleBackground}
+            }
+            
+            .webchat__link-definitions__header-chevron {
+                color: ${bubbleBackground}
+            }
+
             ${(sendBoxTextArea === null || sendBoxTextArea === void 0 ? void 0 : sendBoxTextArea.minHeight) && `
             .webchat__auto-resize-textarea.webchat__send-box-text-box__text-area {
                 min-height: ${sendBoxTextArea === null || sendBoxTextArea === void 0 ? void 0 : sendBoxTextArea.minHeight} !important;

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -295,7 +295,23 @@ const WebChatContainerStateful = props => {
             overflow-y: unset;
             }
 
-        
+        /* Custom styles for carousel hero cards */
+		ul.webchat__carousel-filmstrip__attachments .ac-image {
+			width: 200px !important;
+			height: 150px !important;
+			object-fit: cover !important;
+			border-radius: 8px !important;
+			border: 1px solid #e0e0e0 !important;
+		}
+
+		.webchat__carousel-filmstrip-attachment .webchat__bubble {
+			height: 100% !important;
+		}
+
+		.webchat__carousel-filmstrip-attachment .webchat__bubble #ms_lcw_webchat_adaptive_card {
+			height: 100% !important;
+		}
+
         `), /*#__PURE__*/_react2.default.createElement(_react.Stack, {
     styles: containerStyles,
     className: "webchat__stacked-layout_container"

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware.js

@@ -0,0 +1,72 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.createCitationsMiddleware = void 0;
+var _TelemetryConstants = require("../../../../../common/telemetry/TelemetryConstants");
+var _TelemetryHelper = require("../../../../../common/telemetry/TelemetryHelper");
+const createCitationsMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    var _action$payload;
+    if ((_action$payload = action.payload) !== null && _action$payload !== void 0 && _action$payload.activity) {
+      if (isApplicable(action)) {
+        try {
+          const gptFeedback = JSON.parse(action.payload.activity.channelData.metadata["pva:gpt-feedback"]);
+          // Replace citations in the text
+          const updatedText = replaceCitations(action.payload.activity.text, gptFeedback.summarizationOpenAIResponse.result.textCitations);
+          action.payload.activity.text = updatedText;
+        } catch (error) {
+          _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+            Event: _TelemetryConstants.TelemetryEvent.CitationMiddlewareFailed,
+            ExceptionDetails: {
+              ErrorData: "Error while converting citation labels",
+              Exception: error
+            }
+          });
+        }
+      }
+    }
+    return next(action);
+  };
+};
+exports.createCitationsMiddleware = createCitationsMiddleware;
+const isApplicable = action => {
+  var _action$payload2, _action$payload2$acti, _action$payload3, _action$payload3$acti;
+  if ((action === null || action === void 0 ? void 0 : (_action$payload2 = action.payload) === null || _action$payload2 === void 0 ? void 0 : (_action$payload2$acti = _action$payload2.activity) === null || _action$payload2$acti === void 0 ? void 0 : _action$payload2$acti.actionType) === "DIRECT_LINE/INCOMING_ACTIVITY" && (action === null || action === void 0 ? void 0 : (_action$payload3 = action.payload) === null || _action$payload3 === void 0 ? void 0 : (_action$payload3$acti = _action$payload3.activity) === null || _action$payload3$acti === void 0 ? void 0 : _action$payload3$acti.channelId) === "ACS_CHANNEL") {
+    var _action$payload4, _action$payload4$acti, _action$payload4$acti2, _action$payload4$acti3;
+    // Validate if pva:gpt-feedback exists and is not null
+    if (action !== null && action !== void 0 && (_action$payload4 = action.payload) !== null && _action$payload4 !== void 0 && (_action$payload4$acti = _action$payload4.activity) !== null && _action$payload4$acti !== void 0 && (_action$payload4$acti2 = _action$payload4$acti.channelData) !== null && _action$payload4$acti2 !== void 0 && (_action$payload4$acti3 = _action$payload4$acti2.metadata) !== null && _action$payload4$acti3 !== void 0 && _action$payload4$acti3["pva:gpt-feedback"]) {
+      return true;
+    }
+  }
+  return false;
+};
+const replaceCitations = (text, citations) => {
+  if (!citations || !Array.isArray(citations)) {
+    return text;
+  }
+  try {
+    return text.replace(/\[(\d+)\]:\s(cite:\d+)\s"([^"]+)"/g, (match, number, citeId) => {
+      const citation = citations.find(c => c.id === citeId);
+      if (citation) {
+        // Replace only the citation label while preserving the original format
+        return `[${number}]: ${citeId} "${citation.title}"`;
+      }
+      return match; // Keep the original match if no replacement is found
+    });
+  } catch (error) {
+    _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+      Event: _TelemetryConstants.TelemetryEvent.CitationMiddlewareFailed,
+      ExceptionDetails: {
+        ErrorData: "Error while finding citations references",
+        Exception: error
+      }
+    });
+    // Return the original text in case of issues
+    return text;
+  }
+};

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware.js

@@ -0,0 +1,54 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.localizedStringsBotInitialsMiddleware = exports.getOverriddenLocalizedStrings = void 0;
+var _Constants = require("../../../../../common/Constants");
+var _utils = require("../../../../../common/utils");
+var _defaultWebChatStyles = require("../../../common/defaultStyles/defaultWebChatStyles");
+var _WebChatActionType = require("../../enums/WebChatActionType");
+/* eslint-disable @typescript-eslint/no-explicit-any */
+
+let currentAgentInitials = _defaultWebChatStyles.defaultWebChatStyles.botAvatarInitials;
+const localizedStringsBotInitialsMiddleware = () => _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (action.type === _WebChatActionType.WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
+      var _action$payload, _activity$from;
+      const activity = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.activity;
+      if (activity !== null && activity !== void 0 && (_activity$from = activity.from) !== null && _activity$from !== void 0 && _activity$from.name && activity.from.role !== _Constants.Constants.userMessageTag && activity.from.name !== _Constants.Constants.userMessageTag) {
+        var _activity$channelData, _activity$channelData2, _activity$tags;
+        const agentName = activity.from.name.trim();
+        const isSystemMessage = agentName === "__agent__" || agentName.startsWith("__") || ((_activity$channelData = activity.channelData) === null || _activity$channelData === void 0 ? void 0 : (_activity$channelData2 = _activity$channelData.tags) === null || _activity$channelData2 === void 0 ? void 0 : _activity$channelData2.includes(_Constants.Constants.systemMessageTag)) || ((_activity$tags = activity.tags) === null || _activity$tags === void 0 ? void 0 : _activity$tags.includes(_Constants.Constants.systemMessageTag));
+        if (!isSystemMessage && agentName !== "") {
+          // Update initials for valid agent/bot names
+          const newInitials = (0, _utils.getIconText)(agentName) || currentAgentInitials;
+          currentAgentInitials = newInitials;
+        }
+      }
+    }
+    return next(action);
+  };
+};
+exports.localizedStringsBotInitialsMiddleware = localizedStringsBotInitialsMiddleware;
+const getOverriddenLocalizedStrings = existingOverrides => {
+  return strings => {
+    const result = {
+      ...strings,
+      ...existingOverrides
+    };
+
+    // Apply dynamic bot initials to alt text if not already overridden through props
+    if (!(existingOverrides !== null && existingOverrides !== void 0 && existingOverrides.ACTIVITY_BOT_SAID_ALT)) {
+      result.ACTIVITY_BOT_SAID_ALT = `${currentAgentInitials} said:`;
+    }
+    if (!(existingOverrides !== null && existingOverrides !== void 0 && existingOverrides.ACTIVITY_BOT_ATTACHED_ALT)) {
+      result.ACTIVITY_BOT_ATTACHED_ALT = `${currentAgentInitials} attached:`;
+    }
+    return result;
+  };
+};
+exports.getOverriddenLocalizedStrings = getOverriddenLocalizedStrings;

package/lib/cjs/firstresponselatency/util.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.polyfillMessagePayloadForEvent = exports.isHistoryMessage = exports.getScenarioType = exports.extractTimestampFromId = exports.createTrackingMessage = exports.buildMessagePayload = void 0;
+exports.polyfillMessagePayloadForEvent = exports.maskPayloadText = exports.isHistoryMessage = exports.getScenarioType = exports.extractTimestampFromId = exports.createTrackingMessage = exports.buildMessagePayload = void 0;
 var _Constants = require("./Constants");
 var _Constants2 = require("../common/Constants");
 const DELTA_WITHIN_LIMITS_IN_MS = 250;
@@ -126,4 +126,14 @@ const createTrackingMessage = (payload, type) => {
     checkTime: new Date().getTime()
   };
 };
-exports.createTrackingMessage = createTrackingMessage;
+exports.createTrackingMessage = createTrackingMessage;
+const maskPayloadText = payload => {
+  if (!payload) {
+    return payload;
+  }
+  return {
+    ...payload,
+    text: "*contents hidden*"
+  };
+};
+exports.maskPayloadText = maskPayloadText;

package/lib/cjs/plugins/newMessageEventHandler.js

@@ -71,7 +71,7 @@ const createOnNewAdapterActivityHandler = (chatId, userId, startTime) => {
       _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.RehydrateMessageReceived,
         Description: "History message received",
-        CustomProperties: payload
+        CustomProperties: (0, _util.maskPayloadText)(payload)
       });
     }
   };
@@ -108,7 +108,7 @@ const createOnNewAdapterActivityHandler = (chatId, userId, startTime) => {
     _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.MessageReceived,
       Description: "New message received",
-      CustomProperties: payload
+      CustomProperties: (0, _util.maskPayloadText)(payload)
     });
   };
   const raiseMessageEvent = activity => {

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -189,6 +189,7 @@ export let TelemetryEvent;
   TelemetryEvent["ProcessingSanitizationMiddlewareFailed"] = "ProcessingSanitizationMiddlewareFailed";
   TelemetryEvent["FormatTagsMiddlewareJSONStringifyFailed"] = "FormatTagsMiddlewareJSONStringifyFailed";
   TelemetryEvent["AttachmentUploadValidatorMiddlewareFailed"] = "AttachmentUploadValidatorMiddlewareFailed";
+  TelemetryEvent["CitationMiddlewareFailed"] = "CitationMiddlewareFailed";
   TelemetryEvent["QueuePositionMessageRecieved"] = "QueuePositionMessageRecieved";
   TelemetryEvent["AverageWaitTimeMessageRecieved"] = "AverageWaitTimeMessageRecieved";
   TelemetryEvent["DataMaskingRuleApplied"] = "DataMaskingRuleApplied";

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -211,7 +211,7 @@ const endChat = async (props, facadeChatSDK, state, dispatch, setAdapter, setWeb
         payload: undefined
       });
       // Always allow to close the chat for embedded mode irrespective of end chat errors
-      closeChatWidget(dispatch);
+      closeChatWidget(dispatch, setWebChatStyles, props);
       facadeChatSDK.destroy();
     }
   }
@@ -339,12 +339,22 @@ export const endVoiceVideoCallIfOngoing = async (facadeChatSDK, dispatch) => {
     }, callId);
   }
 };
-const closeChatWidget = dispatch => {
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const closeChatWidget = (dispatch, setWebChatStyles, props) => {
+  var _props$webChatContain2, _props$webChatContain3;
   // Embedded chat
   dispatch({
     type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
     payload: ConversationState.Closed
   });
+
+  // if customer is setting the hideSendbox, we should not alter its value
+  if ((props === null || props === void 0 ? void 0 : (_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.hideSendBox) === true) return;
+  setWebChatStyles(styles => ({
+    ...styles,
+    hideSendBox: false
+  }));
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -1,6 +1,9 @@
 import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { changeLanguageCodeFormatForWebChat, getConversationDetailsCall } from "../../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { Constants } from "../../../common/Constants";
+import { ConversationState } from "../../../contexts/common/ConversationState";
 import DOMPurify from "dompurify";
 import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
@@ -12,36 +15,35 @@ import { createActivityMiddleware } from "../../webchatcontainerstateful/webchat
 import { createAttachmentMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/attachmentMiddleware";
 import createAttachmentUploadValidatorMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/attachmentUploadValidatorMiddleware";
 import { createAvatarMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/avatarMiddleware";
+import createCallActionMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware";
 import { createCardActionMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/cardActionMiddleware";
+import { createCitationsMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware";
 import createConversationEndMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/conversationEndMiddleware";
+import createCustomEventMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware";
 import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
 import { createMarkdown } from "./createMarkdown";
 import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
 import { createMessageSequenceIdOverrideMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
 import { createMessageTimeStampMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
+import { createQueueOverflowMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware";
 import { createStore } from "botframework-webchat";
 import { createToastMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+import { executeReducer } from "../../../contexts/createReducer";
 import { getLocaleStringFromId } from "@microsoft/omnichannel-chat-sdk";
 import gifUploadMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/gifUploadMiddleware";
 import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlPlayerMiddleware";
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
-import { Constants } from "../../../common/Constants";
-import createCallActionMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/callActionMiddleware";
-import createCustomEventMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/customEventMiddleware";
-import { ConversationState } from "../../../contexts/common/ConversationState";
-import { executeReducer } from "../../../contexts/createReducer";
-import { createQueueOverflowMiddleware } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/queueOverflowHandlerMiddleware";
-import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { localizedStringsBotInitialsMiddleware, getOverriddenLocalizedStrings } from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endChat) => {
-  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26;
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _state$domainStates$l4, _state$domainStates$l5, _props$webChatContain11, _props$webChatContain12, _state$domainStates$r, _state$domainStates$r2, _props$webChatContain13, _props$webChatContain14, _state$domainStates$r3, _state$domainStates$r4, _props$webChatContain15, _props$webChatContain16, _defaultWebChatContai, _props$webChatContain17, _props$webChatContain18, _props$webChatContain19, _props$webChatContain20, _state$domainStates$r5, _state$domainStates$r6, _props$webChatContain21, _props$webChatContain22, _defaultWebChatContai2, _props$webChatContain23, _props$webChatContain24, _defaultWebChatContai3, _props$webChatContain25, _props$webChatContain26, _props$webChatContain27, _props$webChatContain28;
   // Add a hook to make all links open a new window
   postDomPurifyActivities();
   const localizedTexts = {
@@ -116,7 +118,7 @@ export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endCh
     };
     webChatStore = createStore({},
     //initial state
-    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(),
+    preProcessingMiddleware, attachmentProcessingMiddleware, createAttachmentUploadValidatorMiddleware((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.allowedFileExtensions, (_state$domainStates$l2 = state.domainStates.liveChatConfig) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.maxUploadFileSize, localizedTexts), createCustomEventMiddleware(BroadcastService), createQueueOverflowMiddleware(state, dispatch), channelDataMiddleware(addConversationalSurveyTagsCallback), createConversationEndMiddleware(conversationEndCallback, startConversationalSurveyCallback, endConversationalSurveyCallback), createDataMaskingMiddleware((_state$domainStates$l3 = state.domainStates.liveChatConfig) === null || _state$domainStates$l3 === void 0 ? void 0 : _state$domainStates$l3.DataMaskingInfo), createMessageTimeStampMiddleware, createMessageSequenceIdOverrideMiddleware, createCitationsMiddleware, gifUploadMiddleware, htmlPlayerMiddleware, htmlTextMiddleware(honorsTargetInHTMLLinks), createMaxMessageSizeValidator(localizedTexts), sanitizationMiddleware, createCallActionMiddleware(), localizedStringsBotInitialsMiddleware(),
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
     ...(((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.storeMiddlewares) ?? []));
     WebChatStoreLoader.store = webChatStore;
@@ -170,7 +172,8 @@ export const initWebChatComposer = (props, state, dispatch, facadeChatSDK, endCh
     onTelemetry: createWebChatTelemetry(),
     cardActionMiddleware: createCardActionMiddleware(((_props$webChatContain25 = props.webChatContainerProps) === null || _props$webChatContain25 === void 0 ? void 0 : _props$webChatContain25.botMagicCode) || undefined),
     sendTypingIndicator: true,
-    ...((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : _props$webChatContain26.webChatProps)
+    overrideLocalizedStrings: getOverriddenLocalizedStrings((_props$webChatContain26 = props.webChatContainerProps) === null || _props$webChatContain26 === void 0 ? void 0 : (_props$webChatContain27 = _props$webChatContain26.webChatProps) === null || _props$webChatContain27 === void 0 ? void 0 : _props$webChatContain27.overrideLocalizedStrings),
+    ...((_props$webChatContain28 = props.webChatContainerProps) === null || _props$webChatContain28 === void 0 ? void 0 : _props$webChatContain28.webChatProps)
   };
   return webChatProps;
 };

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -892,11 +892,21 @@ export const LiveChatWidgetStateful = props => {
             .webchat__basic-transcript__activity-markdown-body > :first-child {
                 margin-top: 0px;
             }
+                
             .webchat__basic-transcript__activity-markdown-body img.webchat__render-markdown__external-link-icon {
                 background-image : url(data:image/svg+xml;base64,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) !important;
                 height: .75em;
                 margin-left: .25em;
             }
+
+            .webchat__link-definitions__header-text {
+                color: ${bubbleBackground}
+            }
+            
+            .webchat__link-definitions__header-chevron {
+                color: ${bubbleBackground}
+            }
+
             ${(sendBoxTextArea === null || sendBoxTextArea === void 0 ? void 0 : sendBoxTextArea.minHeight) && `
             .webchat__auto-resize-textarea.webchat__send-box-text-box__text-area {
                 min-height: ${sendBoxTextArea === null || sendBoxTextArea === void 0 ? void 0 : sendBoxTextArea.minHeight} !important;

package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -287,7 +287,23 @@ export const WebChatContainerStateful = props => {
             overflow-y: unset;
             }
 
-        
+        /* Custom styles for carousel hero cards */
+		ul.webchat__carousel-filmstrip__attachments .ac-image {
+			width: 200px !important;
+			height: 150px !important;
+			object-fit: cover !important;
+			border-radius: 8px !important;
+			border: 1px solid #e0e0e0 !important;
+		}
+
+		.webchat__carousel-filmstrip-attachment .webchat__bubble {
+			height: 100% !important;
+		}
+
+		.webchat__carousel-filmstrip-attachment .webchat__bubble #ms_lcw_webchat_adaptive_card {
+			height: 100% !important;
+		}
+
         `), /*#__PURE__*/React.createElement(Stack, {
     styles: containerStyles,
     className: "webchat__stacked-layout_container"

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware.js

@@ -0,0 +1,65 @@
+import { LogLevel, TelemetryEvent } from "../../../../../common/telemetry/TelemetryConstants";
+import { TelemetryHelper } from "../../../../../common/telemetry/TelemetryHelper";
+export const createCitationsMiddleware = _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    var _action$payload;
+    if ((_action$payload = action.payload) !== null && _action$payload !== void 0 && _action$payload.activity) {
+      if (isApplicable(action)) {
+        try {
+          const gptFeedback = JSON.parse(action.payload.activity.channelData.metadata["pva:gpt-feedback"]);
+          // Replace citations in the text
+          const updatedText = replaceCitations(action.payload.activity.text, gptFeedback.summarizationOpenAIResponse.result.textCitations);
+          action.payload.activity.text = updatedText;
+        } catch (error) {
+          TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+            Event: TelemetryEvent.CitationMiddlewareFailed,
+            ExceptionDetails: {
+              ErrorData: "Error while converting citation labels",
+              Exception: error
+            }
+          });
+        }
+      }
+    }
+    return next(action);
+  };
+};
+const isApplicable = action => {
+  var _action$payload2, _action$payload2$acti, _action$payload3, _action$payload3$acti;
+  if ((action === null || action === void 0 ? void 0 : (_action$payload2 = action.payload) === null || _action$payload2 === void 0 ? void 0 : (_action$payload2$acti = _action$payload2.activity) === null || _action$payload2$acti === void 0 ? void 0 : _action$payload2$acti.actionType) === "DIRECT_LINE/INCOMING_ACTIVITY" && (action === null || action === void 0 ? void 0 : (_action$payload3 = action.payload) === null || _action$payload3 === void 0 ? void 0 : (_action$payload3$acti = _action$payload3.activity) === null || _action$payload3$acti === void 0 ? void 0 : _action$payload3$acti.channelId) === "ACS_CHANNEL") {
+    var _action$payload4, _action$payload4$acti, _action$payload4$acti2, _action$payload4$acti3;
+    // Validate if pva:gpt-feedback exists and is not null
+    if (action !== null && action !== void 0 && (_action$payload4 = action.payload) !== null && _action$payload4 !== void 0 && (_action$payload4$acti = _action$payload4.activity) !== null && _action$payload4$acti !== void 0 && (_action$payload4$acti2 = _action$payload4$acti.channelData) !== null && _action$payload4$acti2 !== void 0 && (_action$payload4$acti3 = _action$payload4$acti2.metadata) !== null && _action$payload4$acti3 !== void 0 && _action$payload4$acti3["pva:gpt-feedback"]) {
+      return true;
+    }
+  }
+  return false;
+};
+const replaceCitations = (text, citations) => {
+  if (!citations || !Array.isArray(citations)) {
+    return text;
+  }
+  try {
+    return text.replace(/\[(\d+)\]:\s(cite:\d+)\s"([^"]+)"/g, (match, number, citeId) => {
+      const citation = citations.find(c => c.id === citeId);
+      if (citation) {
+        // Replace only the citation label while preserving the original format
+        return `[${number}]: ${citeId} "${citation.title}"`;
+      }
+      return match; // Keep the original match if no replacement is found
+    });
+  } catch (error) {
+    TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.CitationMiddlewareFailed,
+      ExceptionDetails: {
+        ErrorData: "Error while finding citations references",
+        Exception: error
+      }
+    });
+    // Return the original text in case of issues
+    return text;
+  }
+};

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware.js

@@ -0,0 +1,46 @@
+/* eslint-disable @typescript-eslint/no-explicit-any */
+
+import { Constants } from "../../../../../common/Constants";
+import { getIconText } from "../../../../../common/utils";
+import { defaultWebChatStyles } from "../../../common/defaultStyles/defaultWebChatStyles";
+import { WebChatActionType } from "../../enums/WebChatActionType";
+let currentAgentInitials = defaultWebChatStyles.botAvatarInitials;
+export const localizedStringsBotInitialsMiddleware = () => _ref => {
+  let {
+    dispatch
+  } = _ref;
+  return next => action => {
+    if (action.type === WebChatActionType.DIRECT_LINE_INCOMING_ACTIVITY) {
+      var _action$payload, _activity$from;
+      const activity = (_action$payload = action.payload) === null || _action$payload === void 0 ? void 0 : _action$payload.activity;
+      if (activity !== null && activity !== void 0 && (_activity$from = activity.from) !== null && _activity$from !== void 0 && _activity$from.name && activity.from.role !== Constants.userMessageTag && activity.from.name !== Constants.userMessageTag) {
+        var _activity$channelData, _activity$channelData2, _activity$tags;
+        const agentName = activity.from.name.trim();
+        const isSystemMessage = agentName === "__agent__" || agentName.startsWith("__") || ((_activity$channelData = activity.channelData) === null || _activity$channelData === void 0 ? void 0 : (_activity$channelData2 = _activity$channelData.tags) === null || _activity$channelData2 === void 0 ? void 0 : _activity$channelData2.includes(Constants.systemMessageTag)) || ((_activity$tags = activity.tags) === null || _activity$tags === void 0 ? void 0 : _activity$tags.includes(Constants.systemMessageTag));
+        if (!isSystemMessage && agentName !== "") {
+          // Update initials for valid agent/bot names
+          const newInitials = getIconText(agentName) || currentAgentInitials;
+          currentAgentInitials = newInitials;
+        }
+      }
+    }
+    return next(action);
+  };
+};
+export const getOverriddenLocalizedStrings = existingOverrides => {
+  return strings => {
+    const result = {
+      ...strings,
+      ...existingOverrides
+    };
+
+    // Apply dynamic bot initials to alt text if not already overridden through props
+    if (!(existingOverrides !== null && existingOverrides !== void 0 && existingOverrides.ACTIVITY_BOT_SAID_ALT)) {
+      result.ACTIVITY_BOT_SAID_ALT = `${currentAgentInitials} said:`;
+    }
+    if (!(existingOverrides !== null && existingOverrides !== void 0 && existingOverrides.ACTIVITY_BOT_ATTACHED_ALT)) {
+      result.ACTIVITY_BOT_ATTACHED_ALT = `${currentAgentInitials} attached:`;
+    }
+    return result;
+  };
+};

package/lib/esm/firstresponselatency/util.js

@@ -114,4 +114,13 @@ export const createTrackingMessage = (payload, type) => {
     type: type,
     checkTime: new Date().getTime()
   };
+};
+export const maskPayloadText = payload => {
+  if (!payload) {
+    return payload;
+  }
+  return {
+    ...payload,
+    text: "*contents hidden*"
+  };
 };

package/lib/esm/plugins/newMessageEventHandler.js

@@ -1,6 +1,6 @@
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../common/telemetry/TelemetryConstants";
 import { ScenarioType } from "../firstresponselatency/Constants";
-import { buildMessagePayload, getScenarioType, isHistoryMessage, polyfillMessagePayloadForEvent } from "../firstresponselatency/util";
+import { buildMessagePayload, getScenarioType, isHistoryMessage, maskPayloadText, polyfillMessagePayloadForEvent } from "../firstresponselatency/util";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { Constants } from "../common/Constants";
 import { FirstResponseLatencyTracker } from "../firstresponselatency/FirstResponseLatencyTracker";
@@ -65,7 +65,7 @@ export const createOnNewAdapterActivityHandler = (chatId, userId, startTime) =>
       TelemetryHelper.logActionEventToAllTelemetry(LogLevel.INFO, {
         Event: TelemetryEvent.RehydrateMessageReceived,
         Description: "History message received",
-        CustomProperties: payload
+        CustomProperties: maskPayloadText(payload)
       });
     }
   };
@@ -102,7 +102,7 @@ export const createOnNewAdapterActivityHandler = (chatId, userId, startTime) =>
     TelemetryHelper.logActionEventToAllTelemetry(LogLevel.INFO, {
       Event: TelemetryEvent.MessageReceived,
       Description: "New message received",
-      CustomProperties: payload
+      CustomProperties: maskPayloadText(payload)
     });
   };
   const raiseMessageEvent = activity => {

package/lib/types/common/telemetry/TelemetryConstants.d.ts

@@ -177,6 +177,7 @@ export declare enum TelemetryEvent {
     ProcessingSanitizationMiddlewareFailed = "ProcessingSanitizationMiddlewareFailed",
     FormatTagsMiddlewareJSONStringifyFailed = "FormatTagsMiddlewareJSONStringifyFailed",
     AttachmentUploadValidatorMiddlewareFailed = "AttachmentUploadValidatorMiddlewareFailed",
+    CitationMiddlewareFailed = "CitationMiddlewareFailed",
     QueuePositionMessageRecieved = "QueuePositionMessageRecieved",
     AverageWaitTimeMessageRecieved = "AverageWaitTimeMessageRecieved",
     DataMaskingRuleApplied = "DataMaskingRuleApplied",

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/citationsMiddleware.d.ts

@@ -0,0 +1,5 @@
+import { Dispatch } from "redux";
+import { IWebChatAction } from "../../../interfaces/IWebChatAction";
+export declare const createCitationsMiddleware: ({ dispatch }: {
+    dispatch: Dispatch<IWebChatAction>;
+}) => (next: Dispatch<IWebChatAction>) => (action: IWebChatAction) => IWebChatAction;

package/lib/types/components/webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/localizedStringsBotInitialsMiddleware.d.ts

@@ -0,0 +1,5 @@
+import { IWebChatAction } from "../../../interfaces/IWebChatAction";
+export declare const localizedStringsBotInitialsMiddleware: () => ({ dispatch }: {
+    dispatch: any;
+}) => (next: any) => (action: IWebChatAction) => any;
+export declare const getOverriddenLocalizedStrings: (existingOverrides?: any) => (strings: any) => any;

package/lib/types/firstresponselatency/util.d.ts

@@ -22,3 +22,4 @@ export declare const buildMessagePayload: (activity: IActivity, userId: string)
 export declare const polyfillMessagePayloadForEvent: (activity: IActivity, payload: MessagePayload, conversationId?: string) => MessagePayload;
 export declare const getScenarioType: (activity: IActivity) => ScenarioType;
 export declare const createTrackingMessage: (payload: MessagePayload, type: string) => TrackingMessage;
+export declare const maskPayloadText: (payload: MessagePayload) => MessagePayload;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.8.3-main.717ca8d",
+  "version": "1.8.3-main.ec1328d",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",
@@ -144,7 +144,8 @@
     "**/abort-controller-es5": "^2.0.1",
     "**/minimist": "1.2.6",
     "**/sanitize-html": "2.14.0",
-    "@storybook/react-docgen-typescript-plugin": "1.0.6--canary.9.cd77847.0"
+    "@storybook/react-docgen-typescript-plugin": "1.0.6--canary.9.cd77847.0",
+    "**/semver": "7.5.4"
   },
   "jest": {
     "verbose": true,