@microsoft/omnichannel-chat-widget 1.8.1-main.f0e9e2f → 1.8.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/lib/cjs/common/facades/FacadeChatSDK.js +49 -7
- package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -3
- package/lib/cjs/components/livechatwidget/LiveChatWidget.js +4 -3
- package/lib/cjs/components/livechatwidget/common/liveChatConfigUtils.js +1 -1
- package/lib/cjs/components/livechatwidget/common/persistentChatHelper.js +12 -5
- package/lib/cjs/components/livechatwidget/common/startChat.js +2 -2
- package/lib/cjs/components/livechatwidget/common/startChatErrorHandler.js +25 -8
- package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +19 -16
- package/lib/esm/common/facades/FacadeChatSDK.js +49 -7
- package/lib/esm/components/confirmationpanestateful/ConfirmationPaneStateful.js +7 -3
- package/lib/esm/components/livechatwidget/LiveChatWidget.js +4 -3
- package/lib/esm/components/livechatwidget/common/liveChatConfigUtils.js +1 -1
- package/lib/esm/components/livechatwidget/common/persistentChatHelper.js +12 -5
- package/lib/esm/components/livechatwidget/common/startChat.js +2 -2
- package/lib/esm/components/livechatwidget/common/startChatErrorHandler.js +25 -8
- package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +19 -16
- package/lib/types/common/facades/FacadeChatSDK.d.ts +1 -0
- package/lib/types/components/livechatwidget/common/liveChatConfigUtils.d.ts +1 -1
- package/lib/types/components/livechatwidget/common/persistentChatHelper.d.ts +2 -1
- package/package.json +2 -2
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@@ -109,7 +109,7 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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token: last3digits
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}
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});
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throw new Error("Invalid token format, must be in JWT format");
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throw new Error("Authentication Setup Error: Invalid token format, must be in JWT format");
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}
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try {
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const payload = this.enforceBase64Encoding(tokenParts[1]);
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@@ -131,9 +131,9 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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token: last3digits
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}
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});
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throw new Error("Invalid token payload, payload is not valid JSON");
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throw new Error("Authentication Setup Error: Invalid token payload, payload is not valid JSON");
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} catch (e) {
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console.error("Failed to decode token", e);
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console.error("Authentication Setup Error: Failed to decode token", e);
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_TelemetryHelper.TelemetryHelper.logFacadeChatSDKEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
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Event: _TelemetryConstants.TelemetryEvent.NewTokenValidationFailed,
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Description: "Failed to decode token",
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@@ -142,7 +142,7 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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token: last3digits
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}
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});
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throw new Error("Failed to decode token");
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throw new Error("Authentication Setup Error: Failed to decode authentication token");
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}
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}
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}, {
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@@ -166,7 +166,7 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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"Token": last3digits
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}
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});
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throw new Error(
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throw new Error("Authentication Setup Error: New authentication token is already expired");
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}
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}
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}
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@@ -280,9 +280,9 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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if (pingResponse.result === true) {
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return fn();
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}
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const executionErrorMessage =
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const executionErrorMessage = "Authentication Setup Error: Token validation failed - GetAuthToken function is not present";
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//telemetry is already logged in tokenRing, so no need to log again, just return the error and communicate to the console
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console.error(executionErrorMessage);
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console.error(`${executionErrorMessage} Additional details: Process to get a token failed for ${functionName}, ${pingResponse.message}`);
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_omnichannelChatComponents.BroadcastService.postMessage({
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eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
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payload: {
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@@ -445,6 +445,48 @@ let FacadeChatSDK = /*#__PURE__*/function () {
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let optionalParams = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};
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return this.validateAndExecuteCall("getAgentAvailability", () => this.chatSDK.getAgentAvailability(optionalParams));
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}
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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}, {
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key: "getReconnectableChats",
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value: async function getReconnectableChats() {
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let reconnectableChatsParams = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};
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/**
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*
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* This is a particular case, we dont expose getReconnectableChats in the SDK,
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* The only way to use is by tunneling directly from the SDK to OCSDK,
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*
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* In case of prechat, the function is called before any formal authentication is made,
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* this is an specific case for persistent chats, to prevent the survey be loaded again for an on going chat,
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*
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* In this case, we check for existance of the token , otherwise we perform the authentication, error is propagated in case of issues.
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*
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* Once the token is obtained , this will be added to the params to call the function.
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*
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* This is a particular case, should not be taken as pattern.
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*
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*/
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if (this.token === null || this.token === "") {
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// If token is not set, try to get it using tokenRing
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const pingResponse = await this.tokenRing();
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if (pingResponse.result === false) {
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const errorMessage = "Authentication Setup Error: Token validation failed for reconnectable chats";
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//telemetry is already logged in tokenRing, so no need to log again, just return the error and communicate to the console
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console.error(`Authentication failed: Process to get a token failed for getReconnectableChats, ${pingResponse.message}`);
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_omnichannelChatComponents.BroadcastService.postMessage({
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eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
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payload: {
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errorMessage: errorMessage
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}
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});
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throw new Error(errorMessage);
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}
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}
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// Always override the token in params regardless of how getReconnectableChats was called
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reconnectableChatsParams.authenticatedUserToken = this.token;
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return this.validateAndExecuteCall("getReconnectableChats", () => this.chatSDK.OCClient.getReconnectableChats(reconnectableChatsParams));
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}
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}]);
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return FacadeChatSDK;
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}();
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@@ -84,9 +84,13 @@ const ConfirmationPaneStateful = props => {
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(0, _react.useEffect)(() => {
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(0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
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const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlProps.id}`);
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focusableElements[0]
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requestAnimationFrame(() => {
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if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
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focusableElements[0].focus({
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preventScroll: true
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});
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}
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});
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elements = (0, _utils.findParentFocusableElementsWithoutChildContainer)(controlProps.id);
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(0, _utils.setTabIndices)(elements, initialTabIndexMap, false);
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_TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
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@@ -16,14 +16,15 @@ var _createReducer = require("../../contexts/createReducer");
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var _LiveChatWidgetContextInitialState = require("../../contexts/common/LiveChatWidgetContextInitialState");
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var _getMockChatSDKIfApplicable = require("./common/getMockChatSDKIfApplicable");
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var _utils = require("../../common/utils");
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var _liveChatConfigUtils = require("./common/liveChatConfigUtils");
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var _startChatErrorHandler = require("./common/startChatErrorHandler");
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var _overridePropsOnMockIfApplicable = _interopRequireDefault(require("./common/overridePropsOnMockIfApplicable"));
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var _registerTelemetryLoggers = require("./common/registerTelemetryLoggers");
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var _startChatErrorHandler = require("./common/startChatErrorHandler");
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function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
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function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
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function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
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const LiveChatWidget = props => {
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var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv;
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var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
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const reducer = (0, _createReducer.createReducer)();
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const [state, dispatch] = (0, _react.useReducer)(reducer, (0, _LiveChatWidgetContextInitialState.getLiveChatWidgetContextInitialState)(props));
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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}
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction);
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const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction) || (0, _liveChatConfigUtils.isPersistentChatEnabled)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_conversationmode);
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if (!facadeChatSDK) {
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var _props$mock2;
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setFacadeChatSDK(new _FacadeChatSDK.FacadeChatSDK({
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return postChatEnabled === "true";
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};
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exports.isPostChatSurveyEnabled = isPostChatSurveyEnabled;
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const isPersistentChatEnabled =
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const isPersistentChatEnabled = conversationMode => {
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if ((0, _utils.isNullOrUndefined)(conversationMode)) {
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return false;
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}
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exports.shouldSetPreChatIfPersistentChat = void 0;
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var _liveChatConfigUtils = require("./liveChatConfigUtils");
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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const shouldSetPreChatIfPersistentChat = async (
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const persistentEnabled =
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const shouldSetPreChatIfPersistentChat = async (facadeChatSDK, conversationMode, showPreChat) => {
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const persistentEnabled = (0, _liveChatConfigUtils.isPersistentChatEnabled)(conversationMode);
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let skipPreChat = false;
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if (persistentEnabled) {
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// Access private properties using type assertions
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const chatSDK = facadeChatSDK.getChatSDK();
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// Use type assertion to bypass private access restriction
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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const sdkAsAny = chatSDK;
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// most likely this is not set , the facade will take care of it
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const reconnectableChatsParams = {
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authenticatedUserToken:
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requestId:
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authenticatedUserToken: sdkAsAny.authenticatedUserToken,
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requestId: sdkAsAny.requestId
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};
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try {
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const reconnectableChatsResponse = await
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const reconnectableChatsResponse = await facadeChatSDK.getReconnectableChats(reconnectableChatsParams);
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if (reconnectableChatsResponse && reconnectableChatsResponse.reconnectid) {
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// Skip rendering prechat on existing persistent chat session
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const parseToJson = false;
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const preChatSurveyResponse = (props === null || props === void 0 ? void 0 : (_props$preChatSurveyP = props.preChatSurveyPaneProps) === null || _props$preChatSurveyP === void 0 ? void 0 : (_props$preChatSurveyP2 = _props$preChatSurveyP.controlProps) === null || _props$preChatSurveyP2 === void 0 ? void 0 : _props$preChatSurveyP2.payload) ?? (await facadeChatSDK.getPreChatSurvey(parseToJson));
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let showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse && !(props !== null && props !== void 0 && (_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hidePreChatSurveyPane);
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showPrechat = await (0, _persistentChatHelper.shouldSetPreChatIfPersistentChat)(facadeChatSDK
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showPrechat = await (0, _persistentChatHelper.shouldSetPreChatIfPersistentChat)(facadeChatSDK, state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$l = _state$domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_conversationmode, showPrechat);
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if (showPrechat) {
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var _state$domainStates2, _state$domainStates2$, _state$domainStates2$2, _state$domainStates2$3;
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const isOutOfOperatingHours = (state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.liveChatConfig) === null || _state$domainStates2$ === void 0 ? void 0 : (_state$domainStates2$2 = _state$domainStates2$.LiveWSAndLiveChatEngJoin) === null || _state$domainStates2$2 === void 0 ? void 0 : (_state$domainStates2$3 = _state$domainStates2$2.OutOfOperatingHours) === null || _state$domainStates2$3 === void 0 ? void 0 : _state$domainStates2$3.toString().toLowerCase()) === "true";
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const initStartChat = async (facadeChatSDK, dispatch, setAdapter, state, props, params, persistedState) => {
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var _state$domainStates7, _state$domainStates7$, _state$domainStates7$2;
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let isStartChatSuccessful = false;
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const persistentChatEnabled =
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const persistentChatEnabled = (0, _liveChatConfigUtils.isPersistentChatEnabled)(state === null || state === void 0 ? void 0 : (_state$domainStates7 = state.domainStates) === null || _state$domainStates7 === void 0 ? void 0 : (_state$domainStates7$ = _state$domainStates7.liveChatConfig) === null || _state$domainStates7$ === void 0 ? void 0 : (_state$domainStates7$2 = _state$domainStates7$.LiveWSAndLiveChatEngJoin) === null || _state$domainStates7$2 === void 0 ? void 0 : _state$domainStates7$2.msdyn_conversationmode);
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if ((state === null || state === void 0 ? void 0 : state.appStates.conversationState) === _ConversationState.ConversationState.Closed) {
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// Preventive reset to avoid starting chat with previous requestId which could potentially cause problems
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(0, _endChat.chatSDKStateCleanUp)(facadeChatSDK.getChatSDK());
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var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
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var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
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var _utils = require("../../../common/utils");
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// Helper function to check if error is authentication-related
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const isAuthenticationError = errorMessage => {
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return errorMessage === _Constants.WidgetLoadCustomErrorString.AuthenticationFailedErrorString || errorMessage.startsWith("Authentication Setup Error:") || errorMessage.includes("Token validation failed") || errorMessage.includes("Authentication token");
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};
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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const handleStartChatError = (dispatch, facadeChatSDK, props, ex, isStartChatSuccessful) => {
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// Handle
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if (ex.message
|
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// Handle authentication-related errors
|
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if (isAuthenticationError(ex.message)) {
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dispatch({
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type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
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payload: _StartChatFailureType.StartChatFailureType.AuthSetupError
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});
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// set conversation to error to enforce error UI pane
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dispatch({
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type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
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payload: _ConversationState.ConversationState.Error
|
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-
});
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37
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logWidgetLoadCompleteWithError(ex);
|
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// Don't return early - let the generic error handling logic handle hideErrorUIPane and telemetry
|
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}
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+
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41
|
if (ex.message === _Constants.WidgetLoadCustomErrorString.NetworkErrorString) {
|
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logWidgetLoadCompleteWithError(ex);
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43
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}
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@@ -58,8 +60,11 @@ const handleStartChatError = (dispatch, facadeChatSDK, props, ex, isStartChatSuc
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case _omnichannelChatSdk.ChatSDKErrorName.UninitializedChatSDK:
|
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handleUninitializedChatSDK(ex);
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break;
|
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-
// Handle the case indicating failure to retrieve an authenticated chat conversation
|
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case _omnichannelChatSdk.ChatSDKErrorName.AuthenticatedChatConversationRetrievalFailure:
|
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+
dispatch({
|
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type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
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+
payload: _StartChatFailureType.StartChatFailureType.Unauthorized
|
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+
});
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68
|
logWidgetLoadCompleteWithError(ex);
|
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|
break;
|
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|
case _omnichannelChatSdk.ChatSDKErrorName.InvalidConversation:
|
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@@ -112,6 +117,9 @@ const logWidgetLoadFailed = ex => {
|
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117
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if (ex !== null && ex !== void 0 && ex.httpResponseStatusCode) {
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exDetails.HttpResponseStatusCode = ex.httpResponseStatusCode;
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}
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+
if (ex !== null && ex !== void 0 && ex.exceptionDetails) {
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exDetails.ChatSDKExceptionDetails = ex.exceptionDetails;
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}
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|
_TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
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Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
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Description: "Widget load complete with error",
|
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@@ -141,6 +149,9 @@ const logWidgetLoadCompleteWithError = ex => {
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149
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if (ex !== null && ex !== void 0 && ex.httpResponseStatusCode) {
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exDetails.HttpResponseStatusCode = ex.httpResponseStatusCode;
|
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}
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+
if (ex !== null && ex !== void 0 && ex.exceptionDetails) {
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exDetails.ChatSDKExceptionDetails = ex.exceptionDetails;
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}
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_TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
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Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
|
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Description: "Widget load complete with error",
|
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@@ -229,6 +240,12 @@ const handleChatTokenRetrievalFailure = (dispatch, ex) => {
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type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
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payload: _StartChatFailureType.StartChatFailureType.Unauthorized
|
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});
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+
} else {
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// For other authentication-related token retrieval failures, set as AuthSetupError
|
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+
dispatch({
|
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+
type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
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+
payload: _StartChatFailureType.StartChatFailureType.AuthSetupError
|
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|
+
});
|
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249
|
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logWidgetLoadCompleteWithError(ex);
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}
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@@ -63,7 +63,7 @@ function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj &&
|
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63
63
|
function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
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64
|
let uiTimer;
|
|
65
65
|
const LiveChatWidgetStateful = props => {
|
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66
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-
var _props$webChatContain, _props$
|
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|
+
var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$styleProps, _props$webChatContain10, _props$webChatContain11, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain15, _state$appStates14, _props$webChatContain17, _props$webChatContain18, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro10, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$contro13, _livechatProps$compon11, _livechatProps$compon12, _livechatProps$compon13;
|
|
67
67
|
(0, _react2.useEffect)(() => {
|
|
68
68
|
uiTimer = (0, _utils.createTimer)();
|
|
69
69
|
_TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
|
|
@@ -87,6 +87,8 @@ const LiveChatWidgetStateful = props => {
|
|
|
87
87
|
Composer
|
|
88
88
|
} = _botframeworkWebchat.Components;
|
|
89
89
|
const canStartProactiveChat = (0, _react2.useRef)(true);
|
|
90
|
+
const bubbleBackground = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.bubbleBackground) ?? ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.adaptiveCardStyles) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background;
|
|
91
|
+
const bubbleTextColor = ((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : (_props$webChatContain7 = _props$webChatContain6.webChatStyles) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.bubbleTextColor) ?? ((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : (_props$webChatContain9 = _props$webChatContain8.adaptiveCardStyles) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color;
|
|
90
92
|
|
|
91
93
|
// Process general styles
|
|
92
94
|
const generalStyles = {
|
|
@@ -95,7 +97,7 @@ const LiveChatWidgetStateful = props => {
|
|
|
95
97
|
|
|
96
98
|
//Scrollbar styles
|
|
97
99
|
const scrollbarProps = Object.assign({}, _defaultScrollBarProps.defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
|
|
98
|
-
const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$
|
|
100
|
+
const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : (_props$webChatContain11 = _props$webChatContain10.sendBoxTextBox) === null || _props$webChatContain11 === void 0 ? void 0 : _props$webChatContain11.textarea;
|
|
99
101
|
|
|
100
102
|
// In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
|
|
101
103
|
if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
|
|
@@ -631,8 +633,8 @@ const LiveChatWidgetStateful = props => {
|
|
|
631
633
|
});
|
|
632
634
|
}
|
|
633
635
|
if (state.appStates.conversationState === _ConversationState.ConversationState.InActive) {
|
|
634
|
-
var _props$
|
|
635
|
-
if ((props === null || props === void 0 ? void 0 : (_props$
|
|
636
|
+
var _props$webChatContain12, _props$webChatContain13;
|
|
637
|
+
if ((props === null || props === void 0 ? void 0 : (_props$webChatContain12 = props.webChatContainerProps) === null || _props$webChatContain12 === void 0 ? void 0 : (_props$webChatContain13 = _props$webChatContain12.renderingMiddlewareProps) === null || _props$webChatContain13 === void 0 ? void 0 : _props$webChatContain13.hideSendboxOnConversationEnd) !== false) {
|
|
636
638
|
setWebChatStyles(styles => {
|
|
637
639
|
return {
|
|
638
640
|
...styles,
|
|
@@ -676,12 +678,12 @@ const LiveChatWidgetStateful = props => {
|
|
|
676
678
|
}
|
|
677
679
|
}, [state.appStates.unreadMessageCount]);
|
|
678
680
|
(0, _react2.useEffect)(() => {
|
|
679
|
-
var _props$
|
|
681
|
+
var _props$webChatContain14;
|
|
680
682
|
setWebChatStyles({
|
|
681
683
|
...webChatStyles,
|
|
682
|
-
...((_props$
|
|
684
|
+
...((_props$webChatContain14 = props.webChatContainerProps) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.webChatStyles)
|
|
683
685
|
});
|
|
684
|
-
}, [(_props$
|
|
686
|
+
}, [(_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : _props$webChatContain15.webChatStyles]);
|
|
685
687
|
(0, _react2.useEffect)(() => {
|
|
686
688
|
//Confirmation pane dismissing through OK option, so proceed with end chat
|
|
687
689
|
if (state.domainStates.confirmationState === _Constants.ConfirmationState.Ok) {
|
|
@@ -780,12 +782,12 @@ const LiveChatWidgetStateful = props => {
|
|
|
780
782
|
|
|
781
783
|
// if props state gets updates we need to update the renderingMiddlewareProps in the state
|
|
782
784
|
(0, _react2.useEffect)(() => {
|
|
783
|
-
var _props$
|
|
785
|
+
var _props$webChatContain16;
|
|
784
786
|
dispatch({
|
|
785
787
|
type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RENDERING_MIDDLEWARE_PROPS,
|
|
786
|
-
payload: (_props$
|
|
788
|
+
payload: (_props$webChatContain16 = props.webChatContainerProps) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.renderingMiddlewareProps
|
|
787
789
|
});
|
|
788
|
-
}, [(_props$
|
|
790
|
+
}, [(_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : _props$webChatContain17.renderingMiddlewareProps]);
|
|
789
791
|
(0, _react2.useEffect)(() => {
|
|
790
792
|
_TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
|
|
791
793
|
Event: _TelemetryConstants.TelemetryEvent.UXLiveChatWidgetCompleted,
|
|
@@ -828,7 +830,7 @@ const LiveChatWidgetStateful = props => {
|
|
|
828
830
|
const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, state, dispatch, facadeChatSDK, endChatRelay);
|
|
829
831
|
const downloadTranscriptProps = (0, _createDownloadTranscriptProps.default)(props.downloadTranscriptProps, {
|
|
830
832
|
...(_defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === null || _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === void 0 ? void 0 : _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles),
|
|
831
|
-
...((_props$
|
|
833
|
+
...((_props$webChatContain18 = props.webChatContainerProps) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.webChatStyles)
|
|
832
834
|
}, props.webChatContainerProps);
|
|
833
835
|
const livechatProps = {
|
|
834
836
|
...props,
|
|
@@ -854,6 +856,11 @@ const LiveChatWidgetStateful = props => {
|
|
|
854
856
|
(0, _utils.setOcUserAgent)(facadeChatSDK.getChatSDK());
|
|
855
857
|
const directLine = ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.directLine;
|
|
856
858
|
const userID = directLine.getState ? directLine === null || directLine === void 0 ? void 0 : directLine.getState("acs.userId") : "teamsvisitor";
|
|
859
|
+
const styleOptions = _react2.default.useMemo(() => ({
|
|
860
|
+
...webChatStyles,
|
|
861
|
+
bubbleBackground,
|
|
862
|
+
bubbleTextColor
|
|
863
|
+
}), [webChatStyles, bubbleBackground, bubbleTextColor]);
|
|
857
864
|
|
|
858
865
|
// WebChat's Composer can only be rendered if a directLine object is defined
|
|
859
866
|
return directLine && /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
|
|
@@ -892,11 +899,7 @@ const LiveChatWidgetStateful = props => {
|
|
|
892
899
|
}`}
|
|
893
900
|
`), /*#__PURE__*/_react2.default.createElement(_DraggableChatWidget.default, chatWidgetDraggableConfig, /*#__PURE__*/_react2.default.createElement(Composer, _extends({}, webChatProps, {
|
|
894
901
|
userID: userID,
|
|
895
|
-
styleOptions:
|
|
896
|
-
...webChatStyles,
|
|
897
|
-
bubbleBackground: ((_props$webChatContain11 = props.webChatContainerProps) === null || _props$webChatContain11 === void 0 ? void 0 : (_props$webChatContain12 = _props$webChatContain11.webChatStyles) === null || _props$webChatContain12 === void 0 ? void 0 : _props$webChatContain12.bubbleBackground) ?? ((_props$webChatContain13 = props.webChatContainerProps) === null || _props$webChatContain13 === void 0 ? void 0 : (_props$webChatContain14 = _props$webChatContain13.adaptiveCardStyles) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background,
|
|
898
|
-
bubbleTextColor: ((_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : (_props$webChatContain16 = _props$webChatContain15.webChatStyles) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.bubbleTextColor) ?? ((_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : (_props$webChatContain18 = _props$webChatContain17.adaptiveCardStyles) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color
|
|
899
|
-
},
|
|
902
|
+
styleOptions: styleOptions,
|
|
900
903
|
directLine: directLine
|
|
901
904
|
}), /*#__PURE__*/_react2.default.createElement(_react.Stack, {
|
|
902
905
|
id: widgetElementId,
|
|
@@ -103,7 +103,7 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
103
103
|
token: last3digits
|
|
104
104
|
}
|
|
105
105
|
});
|
|
106
|
-
throw new Error("Invalid token format, must be in JWT format");
|
|
106
|
+
throw new Error("Authentication Setup Error: Invalid token format, must be in JWT format");
|
|
107
107
|
}
|
|
108
108
|
try {
|
|
109
109
|
const payload = this.enforceBase64Encoding(tokenParts[1]);
|
|
@@ -125,9 +125,9 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
125
125
|
token: last3digits
|
|
126
126
|
}
|
|
127
127
|
});
|
|
128
|
-
throw new Error("Invalid token payload, payload is not valid JSON");
|
|
128
|
+
throw new Error("Authentication Setup Error: Invalid token payload, payload is not valid JSON");
|
|
129
129
|
} catch (e) {
|
|
130
|
-
console.error("Failed to decode token", e);
|
|
130
|
+
console.error("Authentication Setup Error: Failed to decode token", e);
|
|
131
131
|
TelemetryHelper.logFacadeChatSDKEventToAllTelemetry(LogLevel.ERROR, {
|
|
132
132
|
Event: TelemetryEvent.NewTokenValidationFailed,
|
|
133
133
|
Description: "Failed to decode token",
|
|
@@ -136,7 +136,7 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
136
136
|
token: last3digits
|
|
137
137
|
}
|
|
138
138
|
});
|
|
139
|
-
throw new Error("Failed to decode token");
|
|
139
|
+
throw new Error("Authentication Setup Error: Failed to decode authentication token");
|
|
140
140
|
}
|
|
141
141
|
}
|
|
142
142
|
}, {
|
|
@@ -160,7 +160,7 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
160
160
|
"Token": last3digits
|
|
161
161
|
}
|
|
162
162
|
});
|
|
163
|
-
throw new Error(
|
|
163
|
+
throw new Error("Authentication Setup Error: New authentication token is already expired");
|
|
164
164
|
}
|
|
165
165
|
}
|
|
166
166
|
}
|
|
@@ -274,9 +274,9 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
274
274
|
if (pingResponse.result === true) {
|
|
275
275
|
return fn();
|
|
276
276
|
}
|
|
277
|
-
const executionErrorMessage =
|
|
277
|
+
const executionErrorMessage = "Authentication Setup Error: Token validation failed - GetAuthToken function is not present";
|
|
278
278
|
//telemetry is already logged in tokenRing, so no need to log again, just return the error and communicate to the console
|
|
279
|
-
console.error(executionErrorMessage);
|
|
279
|
+
console.error(`${executionErrorMessage} Additional details: Process to get a token failed for ${functionName}, ${pingResponse.message}`);
|
|
280
280
|
BroadcastService.postMessage({
|
|
281
281
|
eventName: BroadcastEvent.OnWidgetError,
|
|
282
282
|
payload: {
|
|
@@ -439,6 +439,48 @@ export let FacadeChatSDK = /*#__PURE__*/function () {
|
|
|
439
439
|
let optionalParams = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};
|
|
440
440
|
return this.validateAndExecuteCall("getAgentAvailability", () => this.chatSDK.getAgentAvailability(optionalParams));
|
|
441
441
|
}
|
|
442
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
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}, {
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key: "getReconnectableChats",
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value: async function getReconnectableChats() {
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/**
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*
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* This is a particular case, we dont expose getReconnectableChats in the SDK,
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* The only way to use is by tunneling directly from the SDK to OCSDK,
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* In this case, we check for existance of the token , otherwise we perform the authentication, error is propagated in case of issues.
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*
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*/
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if (this.token === null || this.token === "") {
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const pingResponse = await this.tokenRing();
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if (pingResponse.result === false) {
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const errorMessage = "Authentication Setup Error: Token validation failed for reconnectable chats";
|
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//telemetry is already logged in tokenRing, so no need to log again, just return the error and communicate to the console
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console.error(`Authentication failed: Process to get a token failed for getReconnectableChats, ${pingResponse.message}`);
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BroadcastService.postMessage({
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eventName: BroadcastEvent.OnWidgetError,
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payload: {
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errorMessage: errorMessage
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});
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throw new Error(errorMessage);
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}
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}
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reconnectableChatsParams.authenticatedUserToken = this.token;
|
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return this.validateAndExecuteCall("getReconnectableChats", () => this.chatSDK.OCClient.getReconnectableChats(reconnectableChatsParams));
|
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}
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}]);
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@@ -75,9 +75,13 @@ export const ConfirmationPaneStateful = props => {
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useEffect(() => {
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preventFocusToMoveOutOfElement(controlProps.id);
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focusableElements[0]
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requestAnimationFrame(() => {
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if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
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focusableElements[0].focus({
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preventScroll: true
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});
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}
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});
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elements = findParentFocusableElementsWithoutChildContainer(controlProps.id);
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setTabIndices(elements, initialTabIndexMap, false);
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TelemetryHelper.logLoadingEvent(LogLevel.INFO, {
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@@ -10,11 +10,12 @@ import { createReducer } from "../../contexts/createReducer";
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10
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import { getLiveChatWidgetContextInitialState } from "../../contexts/common/LiveChatWidgetContextInitialState";
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import { getMockChatSDKIfApplicable } from "./common/getMockChatSDKIfApplicable";
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import { isNullOrUndefined } from "../../common/utils";
|
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+
import { isPersistentChatEnabled } from "./common/liveChatConfigUtils";
|
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+
import { logWidgetLoadWithUnexpectedError } from "./common/startChatErrorHandler";
|
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import overridePropsOnMockIfApplicable from "./common/overridePropsOnMockIfApplicable";
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import { registerTelemetryLoggers } from "./common/registerTelemetryLoggers";
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-
import { logWidgetLoadWithUnexpectedError } from "./common/startChatErrorHandler";
|
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export const LiveChatWidget = props => {
|
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-
var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv;
|
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+
var _props$mock, _props$featureConfigP, _props$chatConfig, _props$chatConfig$Liv, _props$chatConfig2, _props$chatConfig2$Li;
|
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const reducer = createReducer();
|
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const [state, dispatch] = useReducer(reducer, getLiveChatWidgetContextInitialState(props));
|
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|
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
@@ -28,7 +29,7 @@ export const LiveChatWidget = props => {
|
|
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28
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|
}
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30
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30
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// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
31
|
-
const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction);
|
|
32
|
+
const isAuthenticatedChat = !!((_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction) || isPersistentChatEnabled((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Li = _props$chatConfig2.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig2$Li === void 0 ? void 0 : _props$chatConfig2$Li.msdyn_conversationmode);
|
|
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33
|
if (!facadeChatSDK) {
|
|
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|
var _props$mock2;
|
|
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35
|
setFacadeChatSDK(new FacadeChatSDK({
|
|
@@ -6,7 +6,7 @@ export const isPostChatSurveyEnabled = async facadeChatSDK => {
|
|
|
6
6
|
const postChatEnabled = (_chatConfig$LiveWSAnd = chatConfig.LiveWSAndLiveChatEngJoin) === null || _chatConfig$LiveWSAnd === void 0 ? void 0 : _chatConfig$LiveWSAnd.msdyn_postconversationsurveyenable.toString().toLowerCase();
|
|
7
7
|
return postChatEnabled === "true";
|
|
8
8
|
};
|
|
9
|
-
export const isPersistentChatEnabled =
|
|
9
|
+
export const isPersistentChatEnabled = conversationMode => {
|
|
10
10
|
if (isNullOrUndefined(conversationMode)) {
|
|
11
11
|
return false;
|
|
12
12
|
}
|
|
@@ -1,16 +1,23 @@
|
|
|
1
1
|
import { isPersistentChatEnabled } from "./liveChatConfigUtils";
|
|
2
2
|
|
|
3
3
|
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
4
|
-
export const shouldSetPreChatIfPersistentChat = async (
|
|
5
|
-
const persistentEnabled =
|
|
4
|
+
export const shouldSetPreChatIfPersistentChat = async (facadeChatSDK, conversationMode, showPreChat) => {
|
|
5
|
+
const persistentEnabled = isPersistentChatEnabled(conversationMode);
|
|
6
6
|
let skipPreChat = false;
|
|
7
7
|
if (persistentEnabled) {
|
|
8
|
+
// Access private properties using type assertions
|
|
9
|
+
const chatSDK = facadeChatSDK.getChatSDK();
|
|
10
|
+
|
|
11
|
+
// Use type assertion to bypass private access restriction
|
|
12
|
+
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
13
|
+
const sdkAsAny = chatSDK;
|
|
14
|
+
// most likely this is not set , the facade will take care of it
|
|
8
15
|
const reconnectableChatsParams = {
|
|
9
|
-
authenticatedUserToken:
|
|
10
|
-
requestId:
|
|
16
|
+
authenticatedUserToken: sdkAsAny.authenticatedUserToken,
|
|
17
|
+
requestId: sdkAsAny.requestId
|
|
11
18
|
};
|
|
12
19
|
try {
|
|
13
|
-
const reconnectableChatsResponse = await
|
|
20
|
+
const reconnectableChatsResponse = await facadeChatSDK.getReconnectableChats(reconnectableChatsParams);
|
|
14
21
|
if (reconnectableChatsResponse && reconnectableChatsResponse.reconnectid) {
|
|
15
22
|
// Skip rendering prechat on existing persistent chat session
|
|
16
23
|
skipPreChat = true;
|
|
@@ -69,7 +69,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
|
|
|
69
69
|
const parseToJson = false;
|
|
70
70
|
const preChatSurveyResponse = (props === null || props === void 0 ? void 0 : (_props$preChatSurveyP = props.preChatSurveyPaneProps) === null || _props$preChatSurveyP === void 0 ? void 0 : (_props$preChatSurveyP2 = _props$preChatSurveyP.controlProps) === null || _props$preChatSurveyP2 === void 0 ? void 0 : _props$preChatSurveyP2.payload) ?? (await facadeChatSDK.getPreChatSurvey(parseToJson));
|
|
71
71
|
let showPrechat = isProactiveChat ? preChatSurveyResponse && proactiveChatEnablePrechatState : preChatSurveyResponse && !(props !== null && props !== void 0 && (_props$controlProps = props.controlProps) !== null && _props$controlProps !== void 0 && _props$controlProps.hidePreChatSurveyPane);
|
|
72
|
-
showPrechat = await shouldSetPreChatIfPersistentChat(facadeChatSDK
|
|
72
|
+
showPrechat = await shouldSetPreChatIfPersistentChat(facadeChatSDK, state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : (_state$domainStates$l = _state$domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : (_state$domainStates$l2 = _state$domainStates$l.LiveWSAndLiveChatEngJoin) === null || _state$domainStates$l2 === void 0 ? void 0 : _state$domainStates$l2.msdyn_conversationmode, showPrechat);
|
|
73
73
|
if (showPrechat) {
|
|
74
74
|
var _state$domainStates2, _state$domainStates2$, _state$domainStates2$2, _state$domainStates2$3;
|
|
75
75
|
const isOutOfOperatingHours = (state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.liveChatConfig) === null || _state$domainStates2$ === void 0 ? void 0 : (_state$domainStates2$2 = _state$domainStates2$.LiveWSAndLiveChatEngJoin) === null || _state$domainStates2$2 === void 0 ? void 0 : (_state$domainStates2$3 = _state$domainStates2$2.OutOfOperatingHours) === null || _state$domainStates2$3 === void 0 ? void 0 : _state$domainStates2$3.toString().toLowerCase()) === "true";
|
|
@@ -156,7 +156,7 @@ const setPreChatAndInitiateChat = async (facadeChatSDK, dispatch, setAdapter, is
|
|
|
156
156
|
const initStartChat = async (facadeChatSDK, dispatch, setAdapter, state, props, params, persistedState) => {
|
|
157
157
|
var _state$domainStates7, _state$domainStates7$, _state$domainStates7$2;
|
|
158
158
|
let isStartChatSuccessful = false;
|
|
159
|
-
const persistentChatEnabled =
|
|
159
|
+
const persistentChatEnabled = isPersistentChatEnabled(state === null || state === void 0 ? void 0 : (_state$domainStates7 = state.domainStates) === null || _state$domainStates7 === void 0 ? void 0 : (_state$domainStates7$ = _state$domainStates7.liveChatConfig) === null || _state$domainStates7$ === void 0 ? void 0 : (_state$domainStates7$2 = _state$domainStates7$.LiveWSAndLiveChatEngJoin) === null || _state$domainStates7$2 === void 0 ? void 0 : _state$domainStates7$2.msdyn_conversationmode);
|
|
160
160
|
if ((state === null || state === void 0 ? void 0 : state.appStates.conversationState) === ConversationState.Closed) {
|
|
161
161
|
// Preventive reset to avoid starting chat with previous requestId which could potentially cause problems
|
|
162
162
|
chatSDKStateCleanUp(facadeChatSDK.getChatSDK());
|
|
@@ -10,6 +10,11 @@ import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
|
|
|
10
10
|
import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
|
|
11
11
|
import { getWidgetCacheIdfromProps } from "../../../common/utils";
|
|
12
12
|
|
|
13
|
+
// Helper function to check if error is authentication-related
|
|
14
|
+
const isAuthenticationError = errorMessage => {
|
|
15
|
+
return errorMessage === WidgetLoadCustomErrorString.AuthenticationFailedErrorString || errorMessage.startsWith("Authentication Setup Error:") || errorMessage.includes("Token validation failed") || errorMessage.includes("Authentication token");
|
|
16
|
+
};
|
|
17
|
+
|
|
13
18
|
// eslint-disable-next-line @typescript-eslint/no-explicit-any
|
|
14
19
|
export const handleStartChatError = (dispatch, facadeChatSDK, props, ex, isStartChatSuccessful) => {
|
|
15
20
|
var _props$controlProps;
|
|
@@ -18,19 +23,16 @@ export const handleStartChatError = (dispatch, facadeChatSDK, props, ex, isStart
|
|
|
18
23
|
return;
|
|
19
24
|
}
|
|
20
25
|
|
|
21
|
-
// Handle
|
|
22
|
-
if (ex.message
|
|
26
|
+
// Handle authentication-related errors
|
|
27
|
+
if (isAuthenticationError(ex.message)) {
|
|
23
28
|
dispatch({
|
|
24
29
|
type: LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
|
25
30
|
payload: StartChatFailureType.AuthSetupError
|
|
26
31
|
});
|
|
27
|
-
// set conversation to error to enforce error UI pane
|
|
28
|
-
dispatch({
|
|
29
|
-
type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
|
|
30
|
-
payload: ConversationState.Error
|
|
31
|
-
});
|
|
32
32
|
logWidgetLoadCompleteWithError(ex);
|
|
33
|
+
// Don't return early - let the generic error handling logic handle hideErrorUIPane and telemetry
|
|
33
34
|
}
|
|
35
|
+
|
|
34
36
|
if (ex.message === WidgetLoadCustomErrorString.NetworkErrorString) {
|
|
35
37
|
logWidgetLoadCompleteWithError(ex);
|
|
36
38
|
}
|
|
@@ -53,8 +55,11 @@ export const handleStartChatError = (dispatch, facadeChatSDK, props, ex, isStart
|
|
|
53
55
|
case ChatSDKErrorName.UninitializedChatSDK:
|
|
54
56
|
handleUninitializedChatSDK(ex);
|
|
55
57
|
break;
|
|
56
|
-
// Handle the case indicating failure to retrieve an authenticated chat conversation
|
|
57
58
|
case ChatSDKErrorName.AuthenticatedChatConversationRetrievalFailure:
|
|
59
|
+
dispatch({
|
|
60
|
+
type: LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
|
61
|
+
payload: StartChatFailureType.Unauthorized
|
|
62
|
+
});
|
|
58
63
|
logWidgetLoadCompleteWithError(ex);
|
|
59
64
|
break;
|
|
60
65
|
case ChatSDKErrorName.InvalidConversation:
|
|
@@ -106,6 +111,9 @@ const logWidgetLoadFailed = ex => {
|
|
|
106
111
|
if (ex !== null && ex !== void 0 && ex.httpResponseStatusCode) {
|
|
107
112
|
exDetails.HttpResponseStatusCode = ex.httpResponseStatusCode;
|
|
108
113
|
}
|
|
114
|
+
if (ex !== null && ex !== void 0 && ex.exceptionDetails) {
|
|
115
|
+
exDetails.ChatSDKExceptionDetails = ex.exceptionDetails;
|
|
116
|
+
}
|
|
109
117
|
TelemetryHelper.logLoadingEventToAllTelemetry(LogLevel.ERROR, {
|
|
110
118
|
Event: TelemetryEvent.WidgetLoadFailed,
|
|
111
119
|
Description: "Widget load complete with error",
|
|
@@ -134,6 +142,9 @@ const logWidgetLoadCompleteWithError = ex => {
|
|
|
134
142
|
if (ex !== null && ex !== void 0 && ex.httpResponseStatusCode) {
|
|
135
143
|
exDetails.HttpResponseStatusCode = ex.httpResponseStatusCode;
|
|
136
144
|
}
|
|
145
|
+
if (ex !== null && ex !== void 0 && ex.exceptionDetails) {
|
|
146
|
+
exDetails.ChatSDKExceptionDetails = ex.exceptionDetails;
|
|
147
|
+
}
|
|
137
148
|
TelemetryHelper.logLoadingEventToAllTelemetry(LogLevel.ERROR, {
|
|
138
149
|
Event: TelemetryEvent.WidgetLoadFailed,
|
|
139
150
|
Description: "Widget load complete with error",
|
|
@@ -221,6 +232,12 @@ const handleChatTokenRetrievalFailure = (dispatch, ex) => {
|
|
|
221
232
|
type: LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
|
222
233
|
payload: StartChatFailureType.Unauthorized
|
|
223
234
|
});
|
|
235
|
+
} else {
|
|
236
|
+
// For other authentication-related token retrieval failures, set as AuthSetupError
|
|
237
|
+
dispatch({
|
|
238
|
+
type: LiveChatWidgetActionType.SET_START_CHAT_FAILURE_TYPE,
|
|
239
|
+
payload: StartChatFailureType.AuthSetupError
|
|
240
|
+
});
|
|
224
241
|
}
|
|
225
242
|
logWidgetLoadCompleteWithError(ex);
|
|
226
243
|
}
|
|
@@ -55,7 +55,7 @@ import useChatContextStore from "../../../hooks/useChatContextStore";
|
|
|
55
55
|
import useFacadeSDKStore from "../../../hooks/useFacadeChatSDKStore";
|
|
56
56
|
let uiTimer;
|
|
57
57
|
export const LiveChatWidgetStateful = props => {
|
|
58
|
-
var _props$webChatContain, _props$
|
|
58
|
+
var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$styleProps, _props$webChatContain10, _props$webChatContain11, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain15, _state$appStates14, _props$webChatContain17, _props$webChatContain18, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro10, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$contro13, _livechatProps$compon11, _livechatProps$compon12, _livechatProps$compon13;
|
|
59
59
|
useEffect(() => {
|
|
60
60
|
uiTimer = createTimer();
|
|
61
61
|
TelemetryHelper.logLoadingEventToAllTelemetry(LogLevel.INFO, {
|
|
@@ -79,6 +79,8 @@ export const LiveChatWidgetStateful = props => {
|
|
|
79
79
|
Composer
|
|
80
80
|
} = Components;
|
|
81
81
|
const canStartProactiveChat = useRef(true);
|
|
82
|
+
const bubbleBackground = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.bubbleBackground) ?? ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.adaptiveCardStyles) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.background) ?? defaultAdaptiveCardStyles.background;
|
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83
|
+
const bubbleTextColor = ((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : (_props$webChatContain7 = _props$webChatContain6.webChatStyles) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.bubbleTextColor) ?? ((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : (_props$webChatContain9 = _props$webChatContain8.adaptiveCardStyles) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.color) ?? defaultAdaptiveCardStyles.color;
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82
84
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83
85
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// Process general styles
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const generalStyles = {
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@@ -87,7 +89,7 @@ export const LiveChatWidgetStateful = props => {
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87
89
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90
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//Scrollbar styles
|
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89
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|
const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
|
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90
|
-
const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$
|
|
92
|
+
const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : (_props$webChatContain11 = _props$webChatContain10.sendBoxTextBox) === null || _props$webChatContain11 === void 0 ? void 0 : _props$webChatContain11.textarea;
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91
93
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92
94
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// In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
|
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93
95
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if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
|
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@@ -623,8 +625,8 @@ export const LiveChatWidgetStateful = props => {
|
|
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623
625
|
});
|
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624
626
|
}
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625
627
|
if (state.appStates.conversationState === ConversationState.InActive) {
|
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626
|
-
var _props$
|
|
627
|
-
if ((props === null || props === void 0 ? void 0 : (_props$
|
|
628
|
+
var _props$webChatContain12, _props$webChatContain13;
|
|
629
|
+
if ((props === null || props === void 0 ? void 0 : (_props$webChatContain12 = props.webChatContainerProps) === null || _props$webChatContain12 === void 0 ? void 0 : (_props$webChatContain13 = _props$webChatContain12.renderingMiddlewareProps) === null || _props$webChatContain13 === void 0 ? void 0 : _props$webChatContain13.hideSendboxOnConversationEnd) !== false) {
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628
630
|
setWebChatStyles(styles => {
|
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629
631
|
return {
|
|
630
632
|
...styles,
|
|
@@ -668,12 +670,12 @@ export const LiveChatWidgetStateful = props => {
|
|
|
668
670
|
}
|
|
669
671
|
}, [state.appStates.unreadMessageCount]);
|
|
670
672
|
useEffect(() => {
|
|
671
|
-
var _props$
|
|
673
|
+
var _props$webChatContain14;
|
|
672
674
|
setWebChatStyles({
|
|
673
675
|
...webChatStyles,
|
|
674
|
-
...((_props$
|
|
676
|
+
...((_props$webChatContain14 = props.webChatContainerProps) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.webChatStyles)
|
|
675
677
|
});
|
|
676
|
-
}, [(_props$
|
|
678
|
+
}, [(_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : _props$webChatContain15.webChatStyles]);
|
|
677
679
|
useEffect(() => {
|
|
678
680
|
//Confirmation pane dismissing through OK option, so proceed with end chat
|
|
679
681
|
if (state.domainStates.confirmationState === ConfirmationState.Ok) {
|
|
@@ -772,12 +774,12 @@ export const LiveChatWidgetStateful = props => {
|
|
|
772
774
|
|
|
773
775
|
// if props state gets updates we need to update the renderingMiddlewareProps in the state
|
|
774
776
|
useEffect(() => {
|
|
775
|
-
var _props$
|
|
777
|
+
var _props$webChatContain16;
|
|
776
778
|
dispatch({
|
|
777
779
|
type: LiveChatWidgetActionType.SET_RENDERING_MIDDLEWARE_PROPS,
|
|
778
|
-
payload: (_props$
|
|
780
|
+
payload: (_props$webChatContain16 = props.webChatContainerProps) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.renderingMiddlewareProps
|
|
779
781
|
});
|
|
780
|
-
}, [(_props$
|
|
782
|
+
}, [(_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : _props$webChatContain17.renderingMiddlewareProps]);
|
|
781
783
|
useEffect(() => {
|
|
782
784
|
TelemetryHelper.logLoadingEventToAllTelemetry(LogLevel.INFO, {
|
|
783
785
|
Event: TelemetryEvent.UXLiveChatWidgetCompleted,
|
|
@@ -820,7 +822,7 @@ export const LiveChatWidgetStateful = props => {
|
|
|
820
822
|
const webChatProps = initWebChatComposer(props, state, dispatch, facadeChatSDK, endChatRelay);
|
|
821
823
|
const downloadTranscriptProps = createDownloadTranscriptProps(props.downloadTranscriptProps, {
|
|
822
824
|
...(defaultWebChatContainerStatefulProps === null || defaultWebChatContainerStatefulProps === void 0 ? void 0 : defaultWebChatContainerStatefulProps.webChatStyles),
|
|
823
|
-
...((_props$
|
|
825
|
+
...((_props$webChatContain18 = props.webChatContainerProps) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.webChatStyles)
|
|
824
826
|
}, props.webChatContainerProps);
|
|
825
827
|
const livechatProps = {
|
|
826
828
|
...props,
|
|
@@ -846,6 +848,11 @@ export const LiveChatWidgetStateful = props => {
|
|
|
846
848
|
setOcUserAgent(facadeChatSDK.getChatSDK());
|
|
847
849
|
const directLine = ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine;
|
|
848
850
|
const userID = directLine.getState ? directLine === null || directLine === void 0 ? void 0 : directLine.getState("acs.userId") : "teamsvisitor";
|
|
851
|
+
const styleOptions = React.useMemo(() => ({
|
|
852
|
+
...webChatStyles,
|
|
853
|
+
bubbleBackground,
|
|
854
|
+
bubbleTextColor
|
|
855
|
+
}), [webChatStyles, bubbleBackground, bubbleTextColor]);
|
|
849
856
|
|
|
850
857
|
// WebChat's Composer can only be rendered if a directLine object is defined
|
|
851
858
|
return directLine && /*#__PURE__*/React.createElement(React.Fragment, null, /*#__PURE__*/React.createElement("style", null, `
|
|
@@ -884,11 +891,7 @@ export const LiveChatWidgetStateful = props => {
|
|
|
884
891
|
}`}
|
|
885
892
|
`), /*#__PURE__*/React.createElement(DraggableChatWidget, chatWidgetDraggableConfig, /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
|
|
886
893
|
userID: userID,
|
|
887
|
-
styleOptions:
|
|
888
|
-
...webChatStyles,
|
|
889
|
-
bubbleBackground: ((_props$webChatContain11 = props.webChatContainerProps) === null || _props$webChatContain11 === void 0 ? void 0 : (_props$webChatContain12 = _props$webChatContain11.webChatStyles) === null || _props$webChatContain12 === void 0 ? void 0 : _props$webChatContain12.bubbleBackground) ?? ((_props$webChatContain13 = props.webChatContainerProps) === null || _props$webChatContain13 === void 0 ? void 0 : (_props$webChatContain14 = _props$webChatContain13.adaptiveCardStyles) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.background) ?? defaultAdaptiveCardStyles.background,
|
|
890
|
-
bubbleTextColor: ((_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : (_props$webChatContain16 = _props$webChatContain15.webChatStyles) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.bubbleTextColor) ?? ((_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : (_props$webChatContain18 = _props$webChatContain17.adaptiveCardStyles) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.color) ?? defaultAdaptiveCardStyles.color
|
|
891
|
-
},
|
|
894
|
+
styleOptions: styleOptions,
|
|
892
895
|
directLine: directLine
|
|
893
896
|
}), /*#__PURE__*/React.createElement(Stack, {
|
|
894
897
|
id: widgetElementId,
|
|
@@ -72,4 +72,5 @@ export declare class FacadeChatSDK {
|
|
|
72
72
|
getVoiceVideoCalling(params?: VoiceVideoCallingOptionalParams): Promise<GetVoiceVideoCallingResponse>;
|
|
73
73
|
getPostChatSurveyContext(): Promise<PostChatContext>;
|
|
74
74
|
getAgentAvailability(optionalParams?: GetAgentAvailabilityOptionalParams): Promise<GetAgentAvailabilityResponse>;
|
|
75
|
+
getReconnectableChats(reconnectableChatsParams?: any): Promise<any>;
|
|
75
76
|
}
|
|
@@ -1,3 +1,3 @@
|
|
|
1
1
|
import { FacadeChatSDK } from "../../../common/facades/FacadeChatSDK";
|
|
2
2
|
export declare const isPostChatSurveyEnabled: (facadeChatSDK: FacadeChatSDK) => Promise<boolean>;
|
|
3
|
-
export declare const isPersistentChatEnabled: (conversationMode: string | undefined) =>
|
|
3
|
+
export declare const isPersistentChatEnabled: (conversationMode: string | undefined) => boolean;
|
|
@@ -1 +1,2 @@
|
|
|
1
|
-
|
|
1
|
+
import { FacadeChatSDK } from "../../../common/facades/FacadeChatSDK";
|
|
2
|
+
export declare const shouldSetPreChatIfPersistentChat: (facadeChatSDK: FacadeChatSDK, conversationMode: string, showPreChat: boolean) => Promise<boolean>;
|
package/package.json
CHANGED
|
@@ -1,6 +1,6 @@
|
|
|
1
1
|
{
|
|
2
2
|
"name": "@microsoft/omnichannel-chat-widget",
|
|
3
|
-
"version": "1.8.1
|
|
3
|
+
"version": "1.8.1",
|
|
4
4
|
"description": "Microsoft Omnichannel Chat Widget",
|
|
5
5
|
"main": "lib/cjs/index.js",
|
|
6
6
|
"types": "lib/types/index.d.ts",
|
|
@@ -87,7 +87,7 @@
|
|
|
87
87
|
"@azure/core-tracing": "^1.2.0",
|
|
88
88
|
"@microsoft/applicationinsights-web": "^3.3.6",
|
|
89
89
|
"@microsoft/omnichannel-chat-components": "1.1.12",
|
|
90
|
-
"@microsoft/omnichannel-chat-sdk": "^1.11.
|
|
90
|
+
"@microsoft/omnichannel-chat-sdk": "^1.11.2",
|
|
91
91
|
"@opentelemetry/api": "^1.9.0",
|
|
92
92
|
"abort-controller": "^3",
|
|
93
93
|
"abort-controller-es5": "^2.0.1",
|