@microsoft/omnichannel-chat-widget 1.8.1-main.20b15cc → 1.8.1-main.4fb8cb5

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -112,6 +112,8 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["DisconnectEndChatSDKCallFailed"] = "DisconnectEndChatSDKCallFailed";
   TelemetryEvent["GetChatReconnectContextSDKCallStarted"] = "GetChatReconnectContextSDKCallStarted";
   TelemetryEvent["GetChatReconnectContextSDKCallFailed"] = "GetChatReconnectContextSDKCallFailed";
+  TelemetryEvent["CheckContactIdError"] = "checkContactIdError";
+  TelemetryEvent["GetChatReconnectContextSDKCallSucceeded"] = "GetChatReconnectContextSDKCallSucceeded";
   TelemetryEvent["ParseAdaptiveCardFailed"] = "ParseAdaptiveCardFailed";
   TelemetryEvent["ClientDataStoreProviderFailed"] = "ClientDataStoreProviderFailed";
   TelemetryEvent["InMemoryDataStoreFailed"] = "InMemoryDataStoreFailed";
@@ -179,6 +181,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["CustomerVoiceResponsePageLoaded"] = "CustomerVoiceResponsePageLoaded";
   TelemetryEvent["CustomerVoiceFormResponseSubmitted"] = "CustomerVoiceFormResponseSubmitted";
   TelemetryEvent["CustomerVoiceFormResponseError"] = "CustomerVoiceFormResponseError";
+  TelemetryEvent["CustomerVoiceFormsError"] = "CustomerVoiceFormsError";
   TelemetryEvent["BotAuthActivityEmptySasUrl"] = "BotAuthActivityEmptySasUrl";
   TelemetryEvent["SetBotAuthProviderFetchConfig"] = "SetBotAuthProviderFetchConfig";
   TelemetryEvent["SetBotAuthProviderHideCard"] = "SetBotAuthProviderHideCard";
@@ -256,6 +259,7 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["UXNotificationPaneCompleted"] = "UXNotificationPaneCompleted";
   TelemetryEvent["UXOutOfOfficeHoursPaneStart"] = "UXOutOfOfficeHoursPaneStart";
   TelemetryEvent["UXOutOfOfficeHoursPaneCompleted"] = "UXOutOfOfficeHoursPaneCompleted";
+  TelemetryEvent["XSSTextDetected"] = "XSSTextDetected";
   TelemetryEvent["UXPostChatLoadingPaneStart"] = "UXPostChatLoadingPaneStart";
   TelemetryEvent["UXPostChatLoadingPaneCompleted"] = "UXPostChatLoadingPaneCompleted";
   TelemetryEvent["UXPrechatPaneStart"] = "UXPrechatPaneStart";

package/lib/cjs/common/telemetry/TelemetryManager.js

@@ -6,11 +6,11 @@ Object.defineProperty(exports, "__esModule", {
 exports.disposeLoggers = exports.TelemetryTimers = exports.TelemetryManager = exports.RegisterLoggers = void 0;
 var _TelemetryConstants = require("./TelemetryConstants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryHelper = require("./TelemetryHelper");
+var _appInsightsLogger = require("./loggers/appInsightsLogger");
 var _ariaTelemetryLogger = require("./loggers/ariaTelemetryLogger");
 var _consoleLogger = require("./loggers/consoleLogger");
 var _defaultAriaConfig = require("./defaultConfigs/defaultAriaConfig");
-var _TelemetryHelper = require("./TelemetryHelper");
-var _appInsightsLogger = require("./loggers/appInsightsLogger");
 function _defineProperties(target, props) { for (var i = 0; i < props.length; i++) { var descriptor = props[i]; descriptor.enumerable = descriptor.enumerable || false; descriptor.configurable = true; if ("value" in descriptor) descriptor.writable = true; Object.defineProperty(target, _toPropertyKey(descriptor.key), descriptor); } }
 function _createClass(Constructor, protoProps, staticProps) { if (protoProps) _defineProperties(Constructor.prototype, protoProps); if (staticProps) _defineProperties(Constructor, staticProps); Object.defineProperty(Constructor, "prototype", { writable: false }); return Constructor; }
 function _classCallCheck(instance, Constructor) { if (!(instance instanceof Constructor)) { throw new TypeError("Cannot call a class as a function"); } }
@@ -64,8 +64,8 @@ const RegisterLoggers = () => {
       if (((_TelemetryManager$Int22 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int22 === void 0 ? void 0 : (_TelemetryManager$Int23 = _TelemetryManager$Int22.appInsightsConfig) === null || _TelemetryManager$Int23 === void 0 ? void 0 : _TelemetryManager$Int23.appInsightsDisabled) === false) {
         var _TelemetryManager$Int24;
         if ((_TelemetryManager$Int24 = TelemetryManager.InternalTelemetryData) !== null && _TelemetryManager$Int24 !== void 0 && _TelemetryManager$Int24.appInsightsConfig.appInsightsKey) {
-          var _TelemetryManager$Int25, _TelemetryManager$Int26, _TelemetryManager$Int27;
-          loggers.push((0, _appInsightsLogger.appInsightsLogger)((_TelemetryManager$Int25 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int25 === void 0 ? void 0 : _TelemetryManager$Int25.appInsightsConfig.appInsightsKey, ((_TelemetryManager$Int26 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int26 === void 0 ? void 0 : (_TelemetryManager$Int27 = _TelemetryManager$Int26.ariaConfig) === null || _TelemetryManager$Int27 === void 0 ? void 0 : _TelemetryManager$Int27.disableCookieUsage) ?? _defaultAriaConfig.defaultAriaConfig.disableCookieUsage));
+          var _TelemetryManager$Int25;
+          loggers.push((0, _appInsightsLogger.appInsightsLogger)((_TelemetryManager$Int25 = TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int25 === void 0 ? void 0 : _TelemetryManager$Int25.appInsightsConfig.appInsightsKey));
         }
       }
     }

package/lib/cjs/common/telemetry/loggers/appInsightsLogger.js

@@ -25,14 +25,14 @@ var AllowedKeys;
   AllowedKeys["ElapsedTimeInMilliseconds"] = "DurationInMilliseconds";
 })(AllowedKeys || (AllowedKeys = {}));
 let initializationPromise = null;
-const appInsightsLogger = (appInsightsKey, disableCookiesUsage) => {
+const appInsightsLogger = appInsightsKey => {
   const isValidKey = key => {
     const INSTRUMENTATION_KEY_PATTERN = "[0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{4}-[0-9a-fA-F]{12}";
     const INSTRUMENTATION_KEY_REGEX = new RegExp(`^${INSTRUMENTATION_KEY_PATTERN}$`);
     const CONNECTION_STRING_REGEX = new RegExp(`^InstrumentationKey=${INSTRUMENTATION_KEY_PATTERN};IngestionEndpoint=https://[a-zA-Z0-9\\-\\.]+\\.applicationinsights\\.azure\\.com/.*`);
     return INSTRUMENTATION_KEY_REGEX.test(key) || CONNECTION_STRING_REGEX.test(key);
   };
-  const initializeAppInsights = async (appInsightsKey, disableCookiesUsage) => {
+  const initializeAppInsights = async appInsightsKey => {
     if (!window.appInsights && appInsightsKey) {
       if (!isValidKey(appInsightsKey)) {
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
@@ -54,8 +54,7 @@ const appInsightsLogger = (appInsightsKey, disableCookiesUsage) => {
             connectionString: appInsightsKey
           } : {
             instrumentationKey: appInsightsKey
-          }),
-          disableCookiesUsage: disableCookiesUsage
+          })
         };
 
         // Initialize Application Insights instance
@@ -82,7 +81,7 @@ const appInsightsLogger = (appInsightsKey, disableCookiesUsage) => {
   };
   const logger = async () => {
     if (!initializationPromise) {
-      initializationPromise = initializeAppInsights(appInsightsKey, disableCookiesUsage);
+      initializationPromise = initializeAppInsights(appInsightsKey);
     }
     await initializationPromise;
     return window.appInsights;

package/lib/cjs/common/utils/xssUtils.js

@@ -0,0 +1,79 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.detectAndCleanXSS = void 0;
+var _dompurify = _interopRequireDefault(require("dompurify"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+/**
+ * Detects potential Cross-Site Scripting (XSS) attacks in text input and sanitizes the content.
+ * 
+ * This function performs comprehensive XSS detection using pattern matching for common attack vectors
+ * and then sanitizes the input using DOMPurify with strict configuration. It's designed to protect
+ * against various XSS techniques including script injection, event handler injection, style-based
+ * attacks, and encoded payloads.
+ * 
+ * Security patterns detected:
+ * - JavaScript protocol URLs (javascript:)
+ * - HTML event handlers (onmouseover, onclick, etc.)
+ * - Script tags (<script>)
+ * - CSS expression() functions
+ * - CSS url() functions
+ * - Position-based CSS attacks (position: fixed/absolute)
+ * - VBScript protocol URLs
+ * - Data URLs with HTML content
+ * - Fragment identifiers with escaped quotes
+ * - HTML entity-encoded angle brackets
+ * 
+ * @param text - The input text to be analyzed and sanitized
+ * @returns An object containing:
+ *   - cleanText: The sanitized version of the input text with all HTML tags and attributes removed
+ *   - isXSSDetected: Boolean flag indicating whether potential XSS patterns were found in the original text
+ */
+const detectAndCleanXSS = text => {
+  // Comprehensive array of regular expressions to detect common XSS attack patterns
+  const xssPatterns = [/javascript\s*:/gi,
+  // JavaScript protocol URLs (with optional spaces)
+  /vbscript\s*:/gi,
+  // VBScript protocol URLs (with optional spaces)
+  /on\w+\s*=/gi,
+  // HTML event handlers (onmouseover, onclick, onload, etc.)
+  /<\s*script/gi,
+  // Script tag opening (with optional spaces)
+  /expression\s*\(/gi,
+  // CSS expression() function (IE-specific)
+  /url\s*\(/gi,
+  // CSS url() function
+  /style\s*=.*position\s*:\s*fixed/gi,
+  // CSS position fixed attacks
+  /style\s*=.*position\s*:\s*absolute/gi,
+  // CSS position absolute attacks
+  /data\s*:\s*text\s*\/\s*html/gi,
+  // Data URLs containing HTML
+  /#.*\\"/gi,
+  // Fragment identifiers with escaped quotes
+  /&gt;.*&lt;/gi // HTML entity-encoded angle brackets indicating tag structure
+  ];
+
+  // Check if any XSS patterns are detected in the input text
+  const isXSSDetected = xssPatterns.some(pattern => pattern.test(text));
+
+  // Clean the text using DOMPurify with strict config
+  const cleanText = _dompurify.default.sanitize(text, {
+    ALLOWED_TAGS: [],
+    // No HTML tags allowed in title
+    ALLOWED_ATTR: [],
+    KEEP_CONTENT: true,
+    // Keep text content
+    ALLOW_DATA_ATTR: false,
+    ALLOW_UNKNOWN_PROTOCOLS: false,
+    SANITIZE_DOM: true,
+    FORCE_BODY: false
+  });
+  return {
+    cleanText,
+    isXSSDetected
+  };
+};
+exports.detectAndCleanXSS = detectAndCleanXSS;

package/lib/cjs/common/utils.js

@@ -421,6 +421,9 @@ const getConversationDetailsCall = async function (facadeChatSDK) {
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 exports.getConversationDetailsCall = getConversationDetailsCall;
 const checkContactIdError = e => {
+  _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
+    Event: _TelemetryConstants.TelemetryEvent.CheckContactIdError
+  });
   if ((e === null || e === void 0 ? void 0 : e.message) === _omnichannelChatSdk.ChatSDKErrorName.AuthContactIdNotFoundFailure) {
     const contactIdNotFoundErrorEvent = {
       eventName: _TelemetryConstants.BroadcastEvent.ContactIdNotFound,

package/lib/cjs/components/confirmationpanestateful/ConfirmationPaneStateful.js

@@ -84,9 +84,13 @@ const ConfirmationPaneStateful = props => {
   (0, _react.useEffect)(() => {
     (0, _utils.preventFocusToMoveOutOfElement)(controlProps.id);
     const focusableElements = (0, _utils.findAllFocusableElement)(`#${controlProps.id}`);
-    if (focusableElements) {
-      focusableElements[0].focus();
-    }
+    requestAnimationFrame(() => {
+      if (focusableElements && focusableElements.length > 0 && focusableElements[0]) {
+        focusableElements[0].focus({
+          preventScroll: true
+        });
+      }
+    });
     elements = (0, _utils.findParentFocusableElementsWithoutChildContainer)(controlProps.id);
     (0, _utils.setTabIndices)(elements, initialTabIndexMap, false);
     _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {

package/lib/cjs/components/errorboundary/ErrorBoundary.js

@@ -0,0 +1,68 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var _react = _interopRequireWildcard(require("react"));
+function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
+function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
+function _classCallCheck(instance, Constructor) { if (!(instance instanceof Constructor)) { throw new TypeError("Cannot call a class as a function"); } }
+function _defineProperties(target, props) { for (var i = 0; i < props.length; i++) { var descriptor = props[i]; descriptor.enumerable = descriptor.enumerable || false; descriptor.configurable = true; if ("value" in descriptor) descriptor.writable = true; Object.defineProperty(target, _toPropertyKey(descriptor.key), descriptor); } }
+function _createClass(Constructor, protoProps, staticProps) { if (protoProps) _defineProperties(Constructor.prototype, protoProps); if (staticProps) _defineProperties(Constructor, staticProps); Object.defineProperty(Constructor, "prototype", { writable: false }); return Constructor; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+function _inherits(subClass, superClass) { if (typeof superClass !== "function" && superClass !== null) { throw new TypeError("Super expression must either be null or a function"); } subClass.prototype = Object.create(superClass && superClass.prototype, { constructor: { value: subClass, writable: true, configurable: true } }); Object.defineProperty(subClass, "prototype", { writable: false }); if (superClass) _setPrototypeOf(subClass, superClass); }
+function _setPrototypeOf(o, p) { _setPrototypeOf = Object.setPrototypeOf ? Object.setPrototypeOf.bind() : function _setPrototypeOf(o, p) { o.__proto__ = p; return o; }; return _setPrototypeOf(o, p); }
+function _createSuper(Derived) { var hasNativeReflectConstruct = _isNativeReflectConstruct(); return function _createSuperInternal() { var Super = _getPrototypeOf(Derived), result; if (hasNativeReflectConstruct) { var NewTarget = _getPrototypeOf(this).constructor; result = Reflect.construct(Super, arguments, NewTarget); } else { result = Super.apply(this, arguments); } return _possibleConstructorReturn(this, result); }; }
+function _possibleConstructorReturn(self, call) { if (call && (typeof call === "object" || typeof call === "function")) { return call; } else if (call !== void 0) { throw new TypeError("Derived constructors may only return object or undefined"); } return _assertThisInitialized(self); }
+function _assertThisInitialized(self) { if (self === void 0) { throw new ReferenceError("this hasn't been initialised - super() hasn't been called"); } return self; }
+function _isNativeReflectConstruct() { if (typeof Reflect === "undefined" || !Reflect.construct) return false; if (Reflect.construct.sham) return false; if (typeof Proxy === "function") return true; try { Boolean.prototype.valueOf.call(Reflect.construct(Boolean, [], function () {})); return true; } catch (e) { return false; } }
+function _getPrototypeOf(o) { _getPrototypeOf = Object.setPrototypeOf ? Object.getPrototypeOf.bind() : function _getPrototypeOf(o) { return o.__proto__ || Object.getPrototypeOf(o); }; return _getPrototypeOf(o); }
+const RenderChildrenFunction = _ref => {
+  let {
+    children
+  } = _ref;
+  return typeof children === 'function' ? children() : children;
+};
+let ErrorBoundary = /*#__PURE__*/function (_Component) {
+  _inherits(ErrorBoundary, _Component);
+  var _super = _createSuper(ErrorBoundary);
+  function ErrorBoundary(props) {
+    var _this;
+    _classCallCheck(this, ErrorBoundary);
+    _this = _super.call(this, props);
+    _this.state = {
+      hasError: false
+    };
+    return _this;
+  }
+  _createClass(ErrorBoundary, [{
+    key: "componentDidCatch",
+    value: function componentDidCatch(error) {
+      const {
+        onError
+      } = this.props;
+      this.setState({
+        hasError: true
+      });
+      if (onError) {
+        onError(error);
+      }
+    }
+  }, {
+    key: "render",
+    value: function render() {
+      const {
+        children
+      } = this.props;
+      const {
+        hasError
+      } = this.state;
+      return !hasError && /*#__PURE__*/_react.default.createElement(RenderChildrenFunction, null, children);
+    }
+  }]);
+  return ErrorBoundary;
+}(_react.Component);
+var _default = ErrorBoundary;
+exports.default = _default;

package/lib/cjs/components/livechatwidget/LiveChatWidget.js

@@ -8,6 +8,7 @@ var _react = _interopRequireWildcard(require("react"));
 var _ChatAdapterStore = require("../../contexts/ChatAdapterStore");
 var _ChatContextStore = require("../../contexts/ChatContextStore");
 var _ChatSDKStore = require("../../contexts/ChatSDKStore");
+var _ErrorBoundary = _interopRequireDefault(require("../errorboundary/ErrorBoundary"));
 var _FacadeChatSDK = require("../../common/facades/FacadeChatSDK");
 var _FacadeChatSDKStore = require("../../contexts/FacadeChatSDKStore");
 var _LiveChatWidgetStateful = _interopRequireDefault(require("./livechatwidgetstateful/LiveChatWidgetStateful"));
@@ -16,6 +17,8 @@ var _LiveChatWidgetContextInitialState = require("../../contexts/common/LiveChat
 var _getMockChatSDKIfApplicable = require("./common/getMockChatSDKIfApplicable");
 var _utils = require("../../common/utils");
 var _overridePropsOnMockIfApplicable = _interopRequireDefault(require("./common/overridePropsOnMockIfApplicable"));
+var _registerTelemetryLoggers = require("./common/registerTelemetryLoggers");
+var _startChatErrorHandler = require("./common/startChatErrorHandler");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -46,7 +49,14 @@ const LiveChatWidget = props => {
       "isSDKMocked": !(0, _utils.isNullOrUndefined)(props === null || props === void 0 ? void 0 : (_props$mock2 = props.mock) === null || _props$mock2 === void 0 ? void 0 : _props$mock2.type)
     }, disableReauthentication));
   }
-  return /*#__PURE__*/_react.default.createElement(_FacadeChatSDKStore.FacadeChatSDKStore.Provider, {
+  (0, _react.useEffect)(() => {
+    (0, _registerTelemetryLoggers.registerTelemetryLoggers)(props, dispatch);
+  }, [dispatch]);
+  return /*#__PURE__*/_react.default.createElement(_ErrorBoundary.default, {
+    onError: error => {
+      (0, _startChatErrorHandler.logWidgetLoadWithUnexpectedError)(error);
+    }
+  }, /*#__PURE__*/_react.default.createElement(_FacadeChatSDKStore.FacadeChatSDKStore.Provider, {
     value: [facadeChatSDK, setFacadeChatSDK]
   }, /*#__PURE__*/_react.default.createElement(_ChatSDKStore.ChatSDKStore.Provider, {
     value: chatSDK
@@ -54,7 +64,7 @@ const LiveChatWidget = props => {
     value: [adapter, setAdapter]
   }, /*#__PURE__*/_react.default.createElement(_ChatContextStore.ChatContextStore.Provider, {
     value: [state, dispatch]
-  }, /*#__PURE__*/_react.default.createElement(_LiveChatWidgetStateful.default, props)))));
+  }, /*#__PURE__*/_react.default.createElement(_LiveChatWidgetStateful.default, props))))));
 };
 exports.LiveChatWidget = LiveChatWidget;
 var _default = LiveChatWidget;

package/lib/cjs/components/livechatwidget/common/reconnectChatHelper.js

@@ -73,6 +73,10 @@ const getChatReconnectContext = async (facadeChatSDK, chatConfig, props, isAuthe
       // AuthToken will be reset later at start chat
       (0, _authHelper.removeAuthTokenProvider)(facadeChatSDK.getChatSDK());
     }
+    _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.GetChatReconnectContextSDKCallSucceeded,
+      Description: "Reconnect context SDK call succeeded"
+    });
     return reconnectChatContext;
   }
   // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -315,13 +315,7 @@ const canConnectToExistingChat = async (props, facadeChatSDK, state, dispatch, s
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const setCustomContextParams = async (state, props) => {
-  var _props$chatConfig, _props$chatConfig$Liv, _state$domainStates8, _persistedState$domai8;
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const isAuthenticatedChat = props !== null && props !== void 0 && (_props$chatConfig = props.chatConfig) !== null && _props$chatConfig !== void 0 && (_props$chatConfig$Liv = _props$chatConfig.LiveChatConfigAuthSettings) !== null && _props$chatConfig$Liv !== void 0 && _props$chatConfig$Liv.msdyn_javascriptclientfunction ? true : false;
-  //Should not set custom context for auth chat
-  if (isAuthenticatedChat) {
-    return;
-  }
+  var _state$domainStates8, _persistedState$domai8;
   if (state !== null && state !== void 0 && (_state$domainStates8 = state.domainStates) !== null && _state$domainStates8 !== void 0 && _state$domainStates8.customContext) {
     var _state$domainStates9;
     optionalParams = Object.assign({}, optionalParams, {

package/lib/cjs/components/livechatwidget/common/startChatErrorHandler.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.logWidgetLoadComplete = exports.handleStartChatError = void 0;
+exports.logWidgetLoadWithUnexpectedError = exports.logWidgetLoadComplete = exports.handleStartChatError = void 0;
 var _omnichannelChatSdk = require("@microsoft/omnichannel-chat-sdk");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _Constants = require("../../../common/Constants");
@@ -148,8 +148,37 @@ const logWidgetLoadCompleteWithError = ex => {
     ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg3 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg3 === void 0 ? void 0 : _TelemetryTimers$Widg3.milliSecondsElapsed
   });
 };
+const logWidgetLoadWithUnexpectedError = ex => {
+  var _TelemetryTimers$Widg4;
+  // eslint-disable-line @typescript-eslint/no-explicit-any
+  const details = {
+    message: (ex === null || ex === void 0 ? void 0 : ex.message) || "An unexpected error occurred",
+    stack: (ex === null || ex === void 0 ? void 0 : ex.stack) || "No stack trace available"
+  };
+  let additionalDetails = "";
+  try {
+    additionalDetails = JSON.stringify(details);
+  } catch (error) {
+    additionalDetails = "Failed to stringify error details";
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const exDetails = {
+    Exception: `Widget load with unexpected error: ${additionalDetails}`
+  };
+  if (ex !== null && ex !== void 0 && ex.httpResponseStatusCode) {
+    exDetails.HttpResponseStatusCode = ex.httpResponseStatusCode;
+  }
+  _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.ERROR, {
+    Event: _TelemetryConstants.TelemetryEvent.WidgetLoadFailed,
+    Description: "Widget load with unexpected error",
+    ExceptionDetails: exDetails,
+    ElapsedTimeInMilliseconds: _TelemetryManager.TelemetryTimers === null || _TelemetryManager.TelemetryTimers === void 0 ? void 0 : (_TelemetryTimers$Widg4 = _TelemetryManager.TelemetryTimers.WidgetLoadTimer) === null || _TelemetryTimers$Widg4 === void 0 ? void 0 : _TelemetryTimers$Widg4.milliSecondsElapsed
+  });
+};
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.logWidgetLoadWithUnexpectedError = logWidgetLoadWithUnexpectedError;
 const forceEndChat = facadeChatSDK => {
   _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
     Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -52,7 +52,6 @@ var _initCallingSdk = require("../common/initCallingSdk");
 var _initConfirmationPropsComposer = require("../common/initConfirmationPropsComposer");
 var _initWebChatComposer = require("../common/initWebChatComposer");
 var _defaultCacheManager = require("../../../common/storage/default/defaultCacheManager");
-var _registerTelemetryLoggers = require("../common/registerTelemetryLoggers");
 var _setPostChatContextAndLoadSurvey = require("../common/setPostChatContextAndLoadSurvey");
 var _startProactiveChat = require("../common/startProactiveChat");
 var _useChatAdapterStore = _interopRequireDefault(require("../../../hooks/useChatAdapterStore"));
@@ -64,7 +63,7 @@ function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj &&
 function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
 let uiTimer;
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _props$webChatContain2, _props$webChatContain3, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain7, _state$appStates14, _props$webChatContain9, _props$webChatContain10, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _props$webChatContain11, _props$webChatContain12, _props$webChatContain13, _props$webChatContain14, _props$webChatContain15, _props$webChatContain16, _props$webChatContain17, _props$webChatContain18, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro10, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$contro13, _livechatProps$compon11, _livechatProps$compon12, _livechatProps$compon13;
+  var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4, _props$webChatContain5, _props$webChatContain6, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$styleProps, _props$webChatContain10, _props$webChatContain11, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain15, _state$appStates14, _props$webChatContain17, _props$webChatContain18, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$compon8, _livechatProps$contro10, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$contro13, _livechatProps$compon11, _livechatProps$compon12, _livechatProps$compon13;
   (0, _react2.useEffect)(() => {
     uiTimer = (0, _utils.createTimer)();
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
@@ -83,10 +82,13 @@ const LiveChatWidgetStateful = props => {
   const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = (0, _react2.useState)(undefined);
+  const [conversationId, setConversationId] = (0, _react2.useState)("");
   const {
     Composer
   } = _botframeworkWebchat.Components;
   const canStartProactiveChat = (0, _react2.useRef)(true);
+  const bubbleBackground = ((_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.webChatStyles) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.bubbleBackground) ?? ((_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.adaptiveCardStyles) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background;
+  const bubbleTextColor = ((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : (_props$webChatContain7 = _props$webChatContain6.webChatStyles) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.bubbleTextColor) ?? ((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : (_props$webChatContain9 = _props$webChatContain8.adaptiveCardStyles) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color;
 
   // Process general styles
   const generalStyles = {
@@ -95,7 +97,7 @@ const LiveChatWidgetStateful = props => {
 
   //Scrollbar styles
   const scrollbarProps = Object.assign({}, _defaultScrollBarProps.defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
-  const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$webChatContain2 = props.webChatContainerProps) === null || _props$webChatContain2 === void 0 ? void 0 : (_props$webChatContain3 = _props$webChatContain2.sendBoxTextBox) === null || _props$webChatContain3 === void 0 ? void 0 : _props$webChatContain3.textarea;
+  const sendBoxTextArea = props === null || props === void 0 ? void 0 : (_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : (_props$webChatContain11 = _props$webChatContain10.sendBoxTextBox) === null || _props$webChatContain11 === void 0 ? void 0 : _props$webChatContain11.textarea;
 
   // In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
   if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
@@ -228,7 +230,6 @@ const LiveChatWidgetStateful = props => {
     state.domainStates.confirmationPaneConfirmedOptionClicked = false;
     state.domainStates.confirmationState = _Constants.ConfirmationState.NotSet;
     setupClientDataStore();
-    (0, _registerTelemetryLoggers.registerTelemetryLoggers)(props, dispatch);
     (0, _createInternetConnectionChangeHandler.createInternetConnectionChangeHandler)(state);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
@@ -578,6 +579,14 @@ const LiveChatWidgetStateful = props => {
       });
     });
 
+    // Retrieve convId
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.UpdateConversationDataForTelemetry).subscribe(msg => {
+      var _msg$payload11, _msg$payload11$liveWo;
+      if ((_msg$payload11 = msg.payload) !== null && _msg$payload11 !== void 0 && (_msg$payload11$liveWo = _msg$payload11.liveWorkItem) !== null && _msg$payload11$liveWo !== void 0 && _msg$payload11$liveWo.conversationId) {
+        setConversationId(msg.payload.liveWorkItem.conversationId);
+      }
+    });
+
     // Check for TPC and log in telemetry if blocked
     (0, _defaultClientDataStoreProvider.isCookieAllowed)();
     return () => {
@@ -624,8 +633,8 @@ const LiveChatWidgetStateful = props => {
       });
     }
     if (state.appStates.conversationState === _ConversationState.ConversationState.InActive) {
-      var _props$webChatContain4, _props$webChatContain5;
-      if ((props === null || props === void 0 ? void 0 : (_props$webChatContain4 = props.webChatContainerProps) === null || _props$webChatContain4 === void 0 ? void 0 : (_props$webChatContain5 = _props$webChatContain4.renderingMiddlewareProps) === null || _props$webChatContain5 === void 0 ? void 0 : _props$webChatContain5.hideSendboxOnConversationEnd) !== false) {
+      var _props$webChatContain12, _props$webChatContain13;
+      if ((props === null || props === void 0 ? void 0 : (_props$webChatContain12 = props.webChatContainerProps) === null || _props$webChatContain12 === void 0 ? void 0 : (_props$webChatContain13 = _props$webChatContain12.renderingMiddlewareProps) === null || _props$webChatContain13 === void 0 ? void 0 : _props$webChatContain13.hideSendboxOnConversationEnd) !== false) {
         setWebChatStyles(styles => {
           return {
             ...styles,
@@ -669,12 +678,12 @@ const LiveChatWidgetStateful = props => {
     }
   }, [state.appStates.unreadMessageCount]);
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain6;
+    var _props$webChatContain14;
     setWebChatStyles({
       ...webChatStyles,
-      ...((_props$webChatContain6 = props.webChatContainerProps) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.webChatStyles)
+      ...((_props$webChatContain14 = props.webChatContainerProps) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.webChatStyles)
     });
-  }, [(_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : _props$webChatContain7.webChatStyles]);
+  }, [(_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : _props$webChatContain15.webChatStyles]);
   (0, _react2.useEffect)(() => {
     //Confirmation pane dismissing through OK option, so proceed with end chat
     if (state.domainStates.confirmationState === _Constants.ConfirmationState.Ok) {
@@ -773,12 +782,12 @@ const LiveChatWidgetStateful = props => {
 
   // if props state gets updates we need to update the renderingMiddlewareProps in the state
   (0, _react2.useEffect)(() => {
-    var _props$webChatContain8;
+    var _props$webChatContain16;
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RENDERING_MIDDLEWARE_PROPS,
-      payload: (_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.renderingMiddlewareProps
+      payload: (_props$webChatContain16 = props.webChatContainerProps) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.renderingMiddlewareProps
     });
-  }, [(_props$webChatContain9 = props.webChatContainerProps) === null || _props$webChatContain9 === void 0 ? void 0 : _props$webChatContain9.renderingMiddlewareProps]);
+  }, [(_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : _props$webChatContain17.renderingMiddlewareProps]);
   (0, _react2.useEffect)(() => {
     _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.UXLiveChatWidgetCompleted,
@@ -821,7 +830,7 @@ const LiveChatWidgetStateful = props => {
   const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, state, dispatch, facadeChatSDK, endChatRelay);
   const downloadTranscriptProps = (0, _createDownloadTranscriptProps.default)(props.downloadTranscriptProps, {
     ...(_defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === null || _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === void 0 ? void 0 : _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles),
-    ...((_props$webChatContain10 = props.webChatContainerProps) === null || _props$webChatContain10 === void 0 ? void 0 : _props$webChatContain10.webChatStyles)
+    ...((_props$webChatContain18 = props.webChatContainerProps) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.webChatStyles)
   }, props.webChatContainerProps);
   const livechatProps = {
     ...props,
@@ -847,6 +856,11 @@ const LiveChatWidgetStateful = props => {
   (0, _utils.setOcUserAgent)(facadeChatSDK.getChatSDK());
   const directLine = ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.directLine;
   const userID = directLine.getState ? directLine === null || directLine === void 0 ? void 0 : directLine.getState("acs.userId") : "teamsvisitor";
+  const styleOptions = _react2.default.useMemo(() => ({
+    ...webChatStyles,
+    bubbleBackground,
+    bubbleTextColor
+  }), [webChatStyles, bubbleBackground, bubbleTextColor]);
 
   // WebChat's Composer can only be rendered if a directLine object is defined
   return directLine && /*#__PURE__*/_react2.default.createElement(_react2.default.Fragment, null, /*#__PURE__*/_react2.default.createElement("style", null, `
@@ -885,11 +899,7 @@ const LiveChatWidgetStateful = props => {
             }`}
             `), /*#__PURE__*/_react2.default.createElement(_DraggableChatWidget.default, chatWidgetDraggableConfig, /*#__PURE__*/_react2.default.createElement(Composer, _extends({}, webChatProps, {
     userID: userID,
-    styleOptions: {
-      ...webChatStyles,
-      bubbleBackground: ((_props$webChatContain11 = props.webChatContainerProps) === null || _props$webChatContain11 === void 0 ? void 0 : (_props$webChatContain12 = _props$webChatContain11.webChatStyles) === null || _props$webChatContain12 === void 0 ? void 0 : _props$webChatContain12.bubbleBackground) ?? ((_props$webChatContain13 = props.webChatContainerProps) === null || _props$webChatContain13 === void 0 ? void 0 : (_props$webChatContain14 = _props$webChatContain13.adaptiveCardStyles) === null || _props$webChatContain14 === void 0 ? void 0 : _props$webChatContain14.background) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.background,
-      bubbleTextColor: ((_props$webChatContain15 = props.webChatContainerProps) === null || _props$webChatContain15 === void 0 ? void 0 : (_props$webChatContain16 = _props$webChatContain15.webChatStyles) === null || _props$webChatContain16 === void 0 ? void 0 : _props$webChatContain16.bubbleTextColor) ?? ((_props$webChatContain17 = props.webChatContainerProps) === null || _props$webChatContain17 === void 0 ? void 0 : (_props$webChatContain18 = _props$webChatContain17.adaptiveCardStyles) === null || _props$webChatContain18 === void 0 ? void 0 : _props$webChatContain18.color) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.color
-    },
+    styleOptions: styleOptions,
     directLine: directLine
   }), /*#__PURE__*/_react2.default.createElement(_react.Stack, {
     id: widgetElementId,
@@ -920,7 +930,9 @@ const LiveChatWidgetStateful = props => {
   }, livechatProps.callingContainerProps)), !((_livechatProps$contro11 = livechatProps.controlProps) !== null && _livechatProps$contro11 !== void 0 && _livechatProps$contro11.hideWebChatContainer) && (0, _componentController.shouldShowWebChatContainer)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon9 = livechatProps.componentOverrides) === null || _livechatProps$compon9 === void 0 ? void 0 : _livechatProps$compon9.webChatContainer) || /*#__PURE__*/_react2.default.createElement(_WebChatContainerStateful.default, livechatProps)), !((_livechatProps$contro12 = livechatProps.controlProps) !== null && _livechatProps$contro12 !== void 0 && _livechatProps$contro12.hideConfirmationPane) && (0, _componentController.shouldShowConfirmationPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon10 = livechatProps.componentOverrides) === null || _livechatProps$compon10 === void 0 ? void 0 : _livechatProps$compon10.confirmationPane) || /*#__PURE__*/_react2.default.createElement(_ConfirmationPaneStateful.default, _extends({}, confirmationPaneProps, {
     setPostChatContext: setPostChatContextRelay,
     prepareEndChat: prepareEndChatRelay
-  }))), !((_livechatProps$contro13 = livechatProps.controlProps) !== null && _livechatProps$contro13 !== void 0 && _livechatProps$contro13.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon11 = livechatProps.componentOverrides) === null || _livechatProps$compon11 === void 0 ? void 0 : _livechatProps$compon11.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, livechatProps.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon12 = livechatProps.componentOverrides) === null || _livechatProps$compon12 === void 0 ? void 0 : _livechatProps$compon12.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, livechatProps.postChatSurveyPaneProps, livechatProps.chatSDK))), (0, _createFooter.createFooter)(livechatProps, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon13 = livechatProps.componentOverrides) === null || _livechatProps$compon13 === void 0 ? void 0 : _livechatProps$compon13.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, livechatProps.emailTranscriptPane))))));
+  }))), !((_livechatProps$contro13 = livechatProps.controlProps) !== null && _livechatProps$contro13 !== void 0 && _livechatProps$contro13.hidePostChatLoadingPane) && (0, _componentController.shouldShowPostChatLoadingPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon11 = livechatProps.componentOverrides) === null || _livechatProps$compon11 === void 0 ? void 0 : _livechatProps$compon11.postChatLoadingPane) || /*#__PURE__*/_react2.default.createElement(_PostChatLoadingPaneStateful.default, livechatProps.postChatLoadingPaneProps)), (0, _componentController.shouldShowPostChatSurveyPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon12 = livechatProps.componentOverrides) === null || _livechatProps$compon12 === void 0 ? void 0 : _livechatProps$compon12.postChatSurveyPane) || /*#__PURE__*/_react2.default.createElement(_PostChatSurveyPaneStateful.default, _extends({}, livechatProps.postChatSurveyPaneProps, livechatProps.chatSDK, {
+    customerVoiceSurveyCorrelationId: conversationId
+  }))), (0, _createFooter.createFooter)(livechatProps, state), (0, _componentController.shouldShowEmailTranscriptPane)(state) && ((0, _omnichannelChatComponents.decodeComponentString)((_livechatProps$compon13 = livechatProps.componentOverrides) === null || _livechatProps$compon13 === void 0 ? void 0 : _livechatProps$compon13.emailTranscriptPane) || /*#__PURE__*/_react2.default.createElement(_EmailTranscriptPaneStateful.default, livechatProps.emailTranscriptPane))))));
 };
 exports.LiveChatWidgetStateful = LiveChatWidgetStateful;
 var _default = LiveChatWidgetStateful;

package/lib/cjs/components/ooohpanestateful/OOOHPaneStateful.js

@@ -7,15 +7,16 @@ exports.default = exports.OutOfOfficeHoursPaneStateful = void 0;
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
 var _react = _interopRequireWildcard(require("react"));
 var _utils = require("../../common/utils");
-var _dompurify = _interopRequireDefault(require("dompurify"));
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _defaultgeneralOOOHPaneStyleProps = require("./common/defaultStyleProps/defaultgeneralOOOHPaneStyleProps");
+var _xssUtils = require("../../common/utils/xssUtils");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 let uiTimer;
+const OOOHPaneTitleText = "Thanks for contacting us. You have reached us outside of our operating hours. An agent will respond when we open.";
 const OutOfOfficeHoursPaneStateful = props => {
   var _props$styleProps;
   (0, _react.useEffect)(() => {
@@ -54,8 +55,28 @@ const OutOfOfficeHoursPaneStateful = props => {
       ElapsedTimeInMilliseconds: uiTimer.milliSecondsElapsed
     });
   }, []);
+
+  // Enhanced titleText sanitization
   if (controlProps !== null && controlProps !== void 0 && controlProps.titleText) {
-    controlProps.titleText = _dompurify.default.sanitize(controlProps.titleText);
+    const {
+      cleanText,
+      isXSSDetected
+    } = (0, _xssUtils.detectAndCleanXSS)(controlProps.titleText);
+    if (!isXSSDetected) {
+      // replace with the sanitized text
+      controlProps.titleText = cleanText;
+    } else {
+      _TelemetryHelper.TelemetryHelper.logLoadingEventToAllTelemetry(_TelemetryConstants.LogLevel.WARN, {
+        Event: _TelemetryConstants.TelemetryEvent.XSSTextDetected,
+        Description: "Potential XSS attempt detected in titleText",
+        CustomProperties: {
+          originalText: controlProps.titleText.substring(0, 100),
+          // Log first 100 chars for analysis
+          cleanedText: cleanText.substring(0, 100)
+        }
+      });
+      controlProps.titleText = OOOHPaneTitleText;
+    }
   }
   return /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.OutOfOfficeHoursPane, {
     componentOverrides: props.componentOverrides,