@microsoft/omnichannel-chat-widget 1.7.8-main.7a07fc5 → 1.7.8-main.f60b0b7

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Files changed (5) hide show
  1. package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +14 -8
  2. package/lib/cjs/plugins/createChatTranscript.js +4 -4
  3. package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js +14 -8
  4. package/lib/esm/plugins/createChatTranscript.js +4 -4
  5. package/package.json +1 -1
package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js CHANGED
@@ -417,7 +417,7 @@ const LiveChatWidgetStateful = props => {
417
417
 
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  // Start chat from SDK Event
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  _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(msg => {
420
- var _props$chatConfig5, _props$chatConfig5$Li, _props$chatConfig6, _props$chatConfig6$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta2, _inMemoryState$appSta3, _inMemoryState$appSta4, _inMemoryState$appSta5;
420
+ var _props$chatConfig5, _props$chatConfig5$Li, _props$chatConfig6, _props$chatConfig6$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta2, _inMemoryState$appSta3;
421
421
  // If chat is out of operating hours chat widget sets the conversation state to OutOfOffice.
422
422
  if (typeof (props === null || props === void 0 ? void 0 : (_props$chatConfig5 = props.chatConfig) === null || _props$chatConfig5 === void 0 ? void 0 : (_props$chatConfig5$Li = _props$chatConfig5.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig5$Li === void 0 ? void 0 : _props$chatConfig5$Li.OutOfOperatingHours) === "string" && (props === null || props === void 0 ? void 0 : (_props$chatConfig6 = props.chatConfig) === null || _props$chatConfig6 === void 0 ? void 0 : (_props$chatConfig6$Li = _props$chatConfig6.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig6$Li === void 0 ? void 0 : _props$chatConfig6$Li.OutOfOperatingHours.toLowerCase()) === "true") {
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  (state === null || state === void 0 ? void 0 : state.appStates.isMinimized) && dispatch({
@@ -455,8 +455,14 @@ const LiveChatWidgetStateful = props => {
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  });
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  inMemoryState.domainStates.customContext = msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
457
457
 
458
- // Only initiate new chat if widget runtime state is one of the followings
459
- if (((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === _ConversationState.ConversationState.Closed || ((_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.conversationState) === _ConversationState.ConversationState.InActive || ((_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.conversationState) === _ConversationState.ConversationState.Postchat) {
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+ /*
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+ * If the conversation is in closed state then we start a new chat,
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+ * else if the conversation is in active state then we maximize the chat
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+ * If the conversation is in inactive or postchat state then we maximize the chat.
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+ *
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+ * To start a new chat, it needs to be called via the close button or close chat via SDK.
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+ **/
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+ if (((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === _ConversationState.ConversationState.Closed) {
460
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  _omnichannelChatComponents.BroadcastService.postMessage({
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  eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
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  });
@@ -465,7 +471,7 @@ const LiveChatWidgetStateful = props => {
465
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  }
466
472
 
467
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  // If minimized, maximize the chat
468
- if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.isMinimized) === true) {
474
+ if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.isMinimized) === true) {
469
475
  var _inMemoryState$domain, _inMemoryState$domain2, _inMemoryState$domain3, _inMemoryState$domain4;
470
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  dispatch({
471
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
@@ -593,12 +599,12 @@ const LiveChatWidgetStateful = props => {
593
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  disablePolling: true
594
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  });
595
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  facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.onAgentEndSession(event => {
596
- var _inMemoryState$appSta6;
602
+ var _inMemoryState$appSta4;
597
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  const inMemoryState = (0, _createReducer.executeReducer)(state, {
598
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  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
599
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  payload: null
600
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  });
601
- if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta6 = inMemoryState.appStates) === null || _inMemoryState$appSta6 === void 0 ? void 0 : _inMemoryState$appSta6.conversationState) === _ConversationState.ConversationState.Active) {
607
+ if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.conversationState) === _ConversationState.ConversationState.Active) {
602
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  setWebChatStyles(styles => {
603
609
  return {
604
610
  ...styles,
@@ -741,13 +747,13 @@ const LiveChatWidgetStateful = props => {
741
747
 
742
748
  // Handle Chat disconnect cases
743
749
  (0, _react2.useEffect)(() => {
744
- var _inMemoryState$appSta7;
750
+ var _inMemoryState$appSta5;
745
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  const inMemoryState = (0, _createReducer.executeReducer)(state, {
746
752
  type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
747
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  payload: null
748
754
  });
749
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  (0, _chatDisconnectHelper.handleChatDisconnect)(props, inMemoryState, setWebChatStyles);
750
- const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta7 = inMemoryState.appStates) === null || _inMemoryState$appSta7 === void 0 ? void 0 : _inMemoryState$appSta7.chatDisconnectEventReceived;
756
+ const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.chatDisconnectEventReceived;
751
757
  if (chatDisconnectState && adapter) {
752
758
  try {
753
759
  adapter.end();
package/lib/cjs/plugins/createChatTranscript.js CHANGED
@@ -173,7 +173,7 @@ class TranscriptHTMLBuilder {
173
173
  <script>
174
174
  class Translator {
175
175
  static convertTranscriptMessageToActivity(message) {
176
- const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences} = message;
176
+ const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences, amsreferences} = message;
177
177
 
178
178
  //it's required to convert the id to a number, otherwise the webchat will not render the messages in the correct order
179
179
  // if the OrginalMessageId is not present, we can use the id as the sequence id, which is always present.
@@ -220,7 +220,7 @@ class TranscriptHTMLBuilder {
220
220
  }
221
221
 
222
222
  // Attachments
223
- if (amsReferences && amsMetadata) {
223
+ if ((amsReferences || amsreferences) && amsMetadata) {
224
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  const metadata = JSON.parse(amsMetadata);
225
225
  const { fileName } = metadata[0];
226
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  const text = \`${this.attachmentMessage}\${fileName}\`;
@@ -244,7 +244,7 @@ class TranscriptHTMLBuilder {
244
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  // Message
245
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  if (content) {
246
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  // Adaptive card formatting
247
- if (content.includes('"text"') && content.includes('"attachments"') && content.includes('"suggestedActions"')) {
247
+ if (content.includes('"attachments"') || content.includes('"suggestedActions"')) {
248
248
  try {
249
249
  const partialActivity = JSON.parse(content);
250
250
  return {
@@ -683,7 +683,7 @@ const createChatTranscript = async function (transcript, facadeChatSDK) {
683
683
  messages = await Promise.all(transcriptMessages.map(async message => {
684
684
  // eslint-disable-line @typescript-eslint/no-explicit-any
685
685
  const {
686
- amsReferences,
686
+ amsReferences = message.amsreferences,
687
687
  amsMetadata
688
688
  } = message;
689
689
  if (amsReferences && amsMetadata) {
package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js CHANGED
@@ -409,7 +409,7 @@ export const LiveChatWidgetStateful = props => {
409
409
 
410
410
  // Start chat from SDK Event
411
411
  BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(msg => {
412
- var _props$chatConfig5, _props$chatConfig5$Li, _props$chatConfig6, _props$chatConfig6$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta2, _inMemoryState$appSta3, _inMemoryState$appSta4, _inMemoryState$appSta5;
412
+ var _props$chatConfig5, _props$chatConfig5$Li, _props$chatConfig6, _props$chatConfig6$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta2, _inMemoryState$appSta3;
413
413
  // If chat is out of operating hours chat widget sets the conversation state to OutOfOffice.
414
414
  if (typeof (props === null || props === void 0 ? void 0 : (_props$chatConfig5 = props.chatConfig) === null || _props$chatConfig5 === void 0 ? void 0 : (_props$chatConfig5$Li = _props$chatConfig5.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig5$Li === void 0 ? void 0 : _props$chatConfig5$Li.OutOfOperatingHours) === "string" && (props === null || props === void 0 ? void 0 : (_props$chatConfig6 = props.chatConfig) === null || _props$chatConfig6 === void 0 ? void 0 : (_props$chatConfig6$Li = _props$chatConfig6.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig6$Li === void 0 ? void 0 : _props$chatConfig6$Li.OutOfOperatingHours.toLowerCase()) === "true") {
415
415
  (state === null || state === void 0 ? void 0 : state.appStates.isMinimized) && dispatch({
@@ -447,8 +447,14 @@ export const LiveChatWidgetStateful = props => {
447
447
  });
448
448
  inMemoryState.domainStates.customContext = msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
449
449
 
450
- // Only initiate new chat if widget runtime state is one of the followings
451
- if (((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === ConversationState.Closed || ((_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.conversationState) === ConversationState.InActive || ((_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.conversationState) === ConversationState.Postchat) {
450
+ /*
451
+ * If the conversation is in closed state then we start a new chat,
452
+ * else if the conversation is in active state then we maximize the chat
453
+ * If the conversation is in inactive or postchat state then we maximize the chat.
454
+ *
455
+ * To start a new chat, it needs to be called via the close button or close chat via SDK.
456
+ **/
457
+ if (((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === ConversationState.Closed) {
452
458
  BroadcastService.postMessage({
453
459
  eventName: BroadcastEvent.ChatInitiated
454
460
  });
@@ -457,7 +463,7 @@ export const LiveChatWidgetStateful = props => {
457
463
  }
458
464
 
459
465
  // If minimized, maximize the chat
460
- if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.isMinimized) === true) {
466
+ if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.isMinimized) === true) {
461
467
  var _inMemoryState$domain, _inMemoryState$domain2, _inMemoryState$domain3, _inMemoryState$domain4;
462
468
  dispatch({
463
469
  type: LiveChatWidgetActionType.SET_MINIMIZED,
@@ -585,12 +591,12 @@ export const LiveChatWidgetStateful = props => {
585
591
  disablePolling: true
586
592
  });
587
593
  facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.onAgentEndSession(event => {
588
- var _inMemoryState$appSta6;
594
+ var _inMemoryState$appSta4;
589
595
  const inMemoryState = executeReducer(state, {
590
596
  type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
591
597
  payload: null
592
598
  });
593
- if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta6 = inMemoryState.appStates) === null || _inMemoryState$appSta6 === void 0 ? void 0 : _inMemoryState$appSta6.conversationState) === ConversationState.Active) {
599
+ if ("participantsRemoved" in event && (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.conversationState) === ConversationState.Active) {
594
600
  setWebChatStyles(styles => {
595
601
  return {
596
602
  ...styles,
@@ -733,13 +739,13 @@ export const LiveChatWidgetStateful = props => {
733
739
 
734
740
  // Handle Chat disconnect cases
735
741
  useEffect(() => {
736
- var _inMemoryState$appSta7;
742
+ var _inMemoryState$appSta5;
737
743
  const inMemoryState = executeReducer(state, {
738
744
  type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
739
745
  payload: null
740
746
  });
741
747
  handleChatDisconnect(props, inMemoryState, setWebChatStyles);
742
- const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta7 = inMemoryState.appStates) === null || _inMemoryState$appSta7 === void 0 ? void 0 : _inMemoryState$appSta7.chatDisconnectEventReceived;
748
+ const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.chatDisconnectEventReceived;
743
749
  if (chatDisconnectState && adapter) {
744
750
  try {
745
751
  adapter.end();
package/lib/esm/plugins/createChatTranscript.js CHANGED
@@ -168,7 +168,7 @@ class TranscriptHTMLBuilder {
168
168
  <script>
169
169
  class Translator {
170
170
  static convertTranscriptMessageToActivity(message) {
171
- const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences} = message;
171
+ const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences, amsreferences} = message;
172
172
 
173
173
  //it's required to convert the id to a number, otherwise the webchat will not render the messages in the correct order
174
174
  // if the OrginalMessageId is not present, we can use the id as the sequence id, which is always present.
@@ -215,7 +215,7 @@ class TranscriptHTMLBuilder {
215
215
  }
216
216
 
217
217
  // Attachments
218
- if (amsReferences && amsMetadata) {
218
+ if ((amsReferences || amsreferences) && amsMetadata) {
219
219
  const metadata = JSON.parse(amsMetadata);
220
220
  const { fileName } = metadata[0];
221
221
  const text = \`${this.attachmentMessage}\${fileName}\`;
@@ -239,7 +239,7 @@ class TranscriptHTMLBuilder {
239
239
  // Message
240
240
  if (content) {
241
241
  // Adaptive card formatting
242
- if (content.includes('"text"') && content.includes('"attachments"') && content.includes('"suggestedActions"')) {
242
+ if (content.includes('"attachments"') || content.includes('"suggestedActions"')) {
243
243
  try {
244
244
  const partialActivity = JSON.parse(content);
245
245
  return {
@@ -678,7 +678,7 @@ const createChatTranscript = async function (transcript, facadeChatSDK) {
678
678
  messages = await Promise.all(transcriptMessages.map(async message => {
679
679
  // eslint-disable-line @typescript-eslint/no-explicit-any
680
680
  const {
681
- amsReferences,
681
+ amsReferences = message.amsreferences,
682
682
  amsMetadata
683
683
  } = message;
684
684
  if (amsReferences && amsMetadata) {
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@microsoft/omnichannel-chat-widget",
3
- "version": "1.7.8-main.7a07fc5",
3
+ "version": "1.7.8-main.f60b0b7",
4
4
  "description": "Microsoft Omnichannel Chat Widget",
5
5
  "main": "lib/cjs/index.js",
6
6
  "types": "lib/types/index.d.ts",