@microsoft/omnichannel-chat-widget 1.7.8-main.7a07fc5 → 1.7.8-main.8428c08

package/lib/cjs/plugins/createChatTranscript.js

@@ -8,14 +8,18 @@ var _utils = require("../common/utils");
 var _defaultLibraryScripts = _interopRequireDefault(require("../components/footerstateful/downloadtranscriptstateful/common/defaultLibraryScripts"));
 var _dompurify = _interopRequireDefault(require("dompurify"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _classCallCheck(instance, Constructor) { if (!(instance instanceof Constructor)) { throw new TypeError("Cannot call a class as a function"); } }
+function _defineProperties(target, props) { for (var i = 0; i < props.length; i++) { var descriptor = props[i]; descriptor.enumerable = descriptor.enumerable || false; descriptor.configurable = true; if ("value" in descriptor) descriptor.writable = true; Object.defineProperty(target, _toPropertyKey(descriptor.key), descriptor); } }
+function _createClass(Constructor, protoProps, staticProps) { if (protoProps) _defineProperties(Constructor.prototype, protoProps); if (staticProps) _defineProperties(Constructor, staticProps); Object.defineProperty(Constructor, "prototype", { writable: false }); return Constructor; }
 function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
 function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
 function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
-class TranscriptHTMLBuilder {
+let TranscriptHTMLBuilder = /*#__PURE__*/function () {
   // eslint-disable-line @typescript-eslint/no-explicit-any
 
-  constructor(options) {
+  function TranscriptHTMLBuilder(options) {
     var _this$options, _this$options2, _this$options3, _this$options4, _this$options5, _this$options6, _this$options7, _this$options8, _this$options9, _this$options10, _this$options11, _this$options12, _this$options13;
+    _classCallCheck(this, TranscriptHTMLBuilder);
     _defineProperty(this, "options", void 0);
     _defineProperty(this, "pageTitle", "Customer Transcript");
     _defineProperty(this, "attachmentMessage", "The following attachment was uploaded during the conversation: ");
@@ -75,59 +79,79 @@ class TranscriptHTMLBuilder {
       this.externalScripts = this.options.externalScripts;
     }
   }
-  createMetaElement() {
-    const htmlData = `
+  _createClass(TranscriptHTMLBuilder, [{
+    key: "createMetaElement",
+    value: function createMetaElement() {
+      const htmlData = `
             <meta charset="UTF-8">
         `;
-    return htmlData;
-  }
-  createTitleElement() {
-    const htmlData = `<title> ${this.pageTitle} </title>`;
-    return htmlData;
-  }
-  createScriptElement(src) {
-    let integrity = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : undefined;
-    let crossOrigin = arguments.length > 2 && arguments[2] !== undefined ? arguments[2] : undefined;
-    let referrerPolicy = arguments.length > 3 && arguments[3] !== undefined ? arguments[3] : undefined;
-    return `<script src="${src}" ${integrity ? `integrity="${integrity}"` : ""} ${crossOrigin ? `crossorigin="${crossOrigin}"` : ""} ${referrerPolicy ? `referrerpolicy="${referrerPolicy}"` : ""}><\/script>`;
-  }
-  createWebChatScriptElement() {
-    var _this$externalScripts, _this$externalScripts2, _this$externalScripts3, _this$externalScripts4, _this$externalScripts5, _this$externalScripts6, _this$externalScripts7, _this$externalScripts8, _this$externalScripts9, _this$externalScripts10;
-    return (_this$externalScripts = this.externalScripts) !== null && _this$externalScripts !== void 0 && (_this$externalScripts2 = _this$externalScripts.botframeworkWebChat) !== null && _this$externalScripts2 !== void 0 && _this$externalScripts2.src ? this.createScriptElement((_this$externalScripts3 = this.externalScripts) === null || _this$externalScripts3 === void 0 ? void 0 : (_this$externalScripts4 = _this$externalScripts3.botframeworkWebChat) === null || _this$externalScripts4 === void 0 ? void 0 : _this$externalScripts4.src, (_this$externalScripts5 = this.externalScripts) === null || _this$externalScripts5 === void 0 ? void 0 : (_this$externalScripts6 = _this$externalScripts5.botframeworkWebChat) === null || _this$externalScripts6 === void 0 ? void 0 : _this$externalScripts6.integrity, (_this$externalScripts7 = this.externalScripts) === null || _this$externalScripts7 === void 0 ? void 0 : (_this$externalScripts8 = _this$externalScripts7.botframeworkWebChat) === null || _this$externalScripts8 === void 0 ? void 0 : _this$externalScripts8.crossOrigin, (_this$externalScripts9 = this.externalScripts) === null || _this$externalScripts9 === void 0 ? void 0 : (_this$externalScripts10 = _this$externalScripts9.botframeworkWebChat) === null || _this$externalScripts10 === void 0 ? void 0 : _this$externalScripts10.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.botframeworkWebChat.src);
-  }
-  createRxJsScriptElement() {
-    var _this$externalScripts11, _this$externalScripts12, _this$externalScripts13, _this$externalScripts14, _this$externalScripts15, _this$externalScripts16, _this$externalScripts17, _this$externalScripts18, _this$externalScripts19, _this$externalScripts20;
-    return (_this$externalScripts11 = this.externalScripts) !== null && _this$externalScripts11 !== void 0 && (_this$externalScripts12 = _this$externalScripts11.rxJs) !== null && _this$externalScripts12 !== void 0 && _this$externalScripts12.src ? this.createScriptElement((_this$externalScripts13 = this.externalScripts) === null || _this$externalScripts13 === void 0 ? void 0 : (_this$externalScripts14 = _this$externalScripts13.rxJs) === null || _this$externalScripts14 === void 0 ? void 0 : _this$externalScripts14.src, (_this$externalScripts15 = this.externalScripts) === null || _this$externalScripts15 === void 0 ? void 0 : (_this$externalScripts16 = _this$externalScripts15.rxJs) === null || _this$externalScripts16 === void 0 ? void 0 : _this$externalScripts16.integrity, (_this$externalScripts17 = this.externalScripts) === null || _this$externalScripts17 === void 0 ? void 0 : (_this$externalScripts18 = _this$externalScripts17.rxJs) === null || _this$externalScripts18 === void 0 ? void 0 : _this$externalScripts18.crossOrigin, (_this$externalScripts19 = this.externalScripts) === null || _this$externalScripts19 === void 0 ? void 0 : (_this$externalScripts20 = _this$externalScripts19.rxJs) === null || _this$externalScripts20 === void 0 ? void 0 : _this$externalScripts20.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.rxJs.src, _defaultLibraryScripts.default.rxJs.integrity, _defaultLibraryScripts.default.rxJs.crossOrigin, _defaultLibraryScripts.default.rxJs.referrerPolicy);
-  }
-  createReactScriptElement() {
-    var _this$externalScripts21, _this$externalScripts22, _this$externalScripts23, _this$externalScripts24, _this$externalScripts25, _this$externalScripts26, _this$externalScripts27, _this$externalScripts28, _this$externalScripts29, _this$externalScripts30;
-    return (_this$externalScripts21 = this.externalScripts) !== null && _this$externalScripts21 !== void 0 && (_this$externalScripts22 = _this$externalScripts21.react) !== null && _this$externalScripts22 !== void 0 && _this$externalScripts22.src ? this.createScriptElement((_this$externalScripts23 = this.externalScripts) === null || _this$externalScripts23 === void 0 ? void 0 : (_this$externalScripts24 = _this$externalScripts23.react) === null || _this$externalScripts24 === void 0 ? void 0 : _this$externalScripts24.src, (_this$externalScripts25 = this.externalScripts) === null || _this$externalScripts25 === void 0 ? void 0 : (_this$externalScripts26 = _this$externalScripts25.react) === null || _this$externalScripts26 === void 0 ? void 0 : _this$externalScripts26.integrity, (_this$externalScripts27 = this.externalScripts) === null || _this$externalScripts27 === void 0 ? void 0 : (_this$externalScripts28 = _this$externalScripts27.react) === null || _this$externalScripts28 === void 0 ? void 0 : _this$externalScripts28.crossOrigin, (_this$externalScripts29 = this.externalScripts) === null || _this$externalScripts29 === void 0 ? void 0 : (_this$externalScripts30 = _this$externalScripts29.react) === null || _this$externalScripts30 === void 0 ? void 0 : _this$externalScripts30.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.react.src);
-  }
-  createReactDomScriptElement() {
-    var _this$externalScripts31, _this$externalScripts32, _this$externalScripts33, _this$externalScripts34, _this$externalScripts35, _this$externalScripts36, _this$externalScripts37, _this$externalScripts38, _this$externalScripts39, _this$externalScripts40, _this$externalScripts41, _this$externalScripts42;
-    return (_this$externalScripts31 = this.externalScripts) !== null && _this$externalScripts31 !== void 0 && (_this$externalScripts32 = _this$externalScripts31.reactDom) !== null && _this$externalScripts32 !== void 0 && _this$externalScripts32.src ? this.createScriptElement((_this$externalScripts33 = this.externalScripts) === null || _this$externalScripts33 === void 0 ? void 0 : (_this$externalScripts34 = _this$externalScripts33.reactDom) === null || _this$externalScripts34 === void 0 ? void 0 : _this$externalScripts34.src, (_this$externalScripts35 = this.externalScripts) === null || _this$externalScripts35 === void 0 ? void 0 : (_this$externalScripts36 = _this$externalScripts35.reactDom) === null || _this$externalScripts36 === void 0 ? void 0 : _this$externalScripts36.integrity, (_this$externalScripts37 = this.externalScripts) === null || _this$externalScripts37 === void 0 ? void 0 : (_this$externalScripts38 = _this$externalScripts37.reactDom) === null || _this$externalScripts38 === void 0 ? void 0 : _this$externalScripts38.crossOrigin, (_this$externalScripts39 = this.externalScripts) === null || _this$externalScripts39 === void 0 ? void 0 : (_this$externalScripts40 = _this$externalScripts39.reactDom) === null || _this$externalScripts40 === void 0 ? void 0 : _this$externalScripts40.referrerPolicy) : this.createScriptElement(((_this$externalScripts41 = this.externalScripts) === null || _this$externalScripts41 === void 0 ? void 0 : (_this$externalScripts42 = _this$externalScripts41.reactDom) === null || _this$externalScripts42 === void 0 ? void 0 : _this$externalScripts42.src) ?? _defaultLibraryScripts.default.reactDom.src);
-  }
-  createMarkdownItScriptElement() {
-    var _this$externalScripts43, _this$externalScripts44, _this$externalScripts45, _this$externalScripts46, _this$externalScripts47, _this$externalScripts48, _this$externalScripts49, _this$externalScripts50, _this$externalScripts51, _this$externalScripts52;
-    return (_this$externalScripts43 = this.externalScripts) !== null && _this$externalScripts43 !== void 0 && (_this$externalScripts44 = _this$externalScripts43.markdownIt) !== null && _this$externalScripts44 !== void 0 && _this$externalScripts44.src ? this.createScriptElement((_this$externalScripts45 = this.externalScripts) === null || _this$externalScripts45 === void 0 ? void 0 : (_this$externalScripts46 = _this$externalScripts45.markdownIt) === null || _this$externalScripts46 === void 0 ? void 0 : _this$externalScripts46.src, (_this$externalScripts47 = this.externalScripts) === null || _this$externalScripts47 === void 0 ? void 0 : (_this$externalScripts48 = _this$externalScripts47.markdownIt) === null || _this$externalScripts48 === void 0 ? void 0 : _this$externalScripts48.integrity, (_this$externalScripts49 = this.externalScripts) === null || _this$externalScripts49 === void 0 ? void 0 : (_this$externalScripts50 = _this$externalScripts49.markdownIt) === null || _this$externalScripts50 === void 0 ? void 0 : _this$externalScripts50.crossOrigin, (_this$externalScripts51 = this.externalScripts) === null || _this$externalScripts51 === void 0 ? void 0 : (_this$externalScripts52 = _this$externalScripts51.markdownIt) === null || _this$externalScripts52 === void 0 ? void 0 : _this$externalScripts52.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.markdownIt.src, _defaultLibraryScripts.default.markdownIt.integrity, _defaultLibraryScripts.default.markdownIt.crossOrigin);
-  }
-  createExternalScriptElements() {
-    const webChatScript = this.createWebChatScriptElement();
-    const rxJsScript = this.createRxJsScriptElement();
-    const reactScript = this.createReactScriptElement();
-    const reactDomScript = this.createReactDomScriptElement();
-    const markdownItScript = this.createMarkdownItScriptElement();
-    const htmlData = `
+      return htmlData;
+    }
+  }, {
+    key: "createTitleElement",
+    value: function createTitleElement() {
+      const htmlData = `<title> ${this.pageTitle} </title>`;
+      return htmlData;
+    }
+  }, {
+    key: "createScriptElement",
+    value: function createScriptElement(src) {
+      let integrity = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : undefined;
+      let crossOrigin = arguments.length > 2 && arguments[2] !== undefined ? arguments[2] : undefined;
+      let referrerPolicy = arguments.length > 3 && arguments[3] !== undefined ? arguments[3] : undefined;
+      return `<script src="${src}" ${integrity ? `integrity="${integrity}"` : ""} ${crossOrigin ? `crossorigin="${crossOrigin}"` : ""} ${referrerPolicy ? `referrerpolicy="${referrerPolicy}"` : ""}><\/script>`;
+    }
+  }, {
+    key: "createWebChatScriptElement",
+    value: function createWebChatScriptElement() {
+      var _this$externalScripts, _this$externalScripts2, _this$externalScripts3, _this$externalScripts4, _this$externalScripts5, _this$externalScripts6, _this$externalScripts7, _this$externalScripts8, _this$externalScripts9, _this$externalScripts10;
+      return (_this$externalScripts = this.externalScripts) !== null && _this$externalScripts !== void 0 && (_this$externalScripts2 = _this$externalScripts.botframeworkWebChat) !== null && _this$externalScripts2 !== void 0 && _this$externalScripts2.src ? this.createScriptElement((_this$externalScripts3 = this.externalScripts) === null || _this$externalScripts3 === void 0 ? void 0 : (_this$externalScripts4 = _this$externalScripts3.botframeworkWebChat) === null || _this$externalScripts4 === void 0 ? void 0 : _this$externalScripts4.src, (_this$externalScripts5 = this.externalScripts) === null || _this$externalScripts5 === void 0 ? void 0 : (_this$externalScripts6 = _this$externalScripts5.botframeworkWebChat) === null || _this$externalScripts6 === void 0 ? void 0 : _this$externalScripts6.integrity, (_this$externalScripts7 = this.externalScripts) === null || _this$externalScripts7 === void 0 ? void 0 : (_this$externalScripts8 = _this$externalScripts7.botframeworkWebChat) === null || _this$externalScripts8 === void 0 ? void 0 : _this$externalScripts8.crossOrigin, (_this$externalScripts9 = this.externalScripts) === null || _this$externalScripts9 === void 0 ? void 0 : (_this$externalScripts10 = _this$externalScripts9.botframeworkWebChat) === null || _this$externalScripts10 === void 0 ? void 0 : _this$externalScripts10.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.botframeworkWebChat.src);
+    }
+  }, {
+    key: "createRxJsScriptElement",
+    value: function createRxJsScriptElement() {
+      var _this$externalScripts11, _this$externalScripts12, _this$externalScripts13, _this$externalScripts14, _this$externalScripts15, _this$externalScripts16, _this$externalScripts17, _this$externalScripts18, _this$externalScripts19, _this$externalScripts20;
+      return (_this$externalScripts11 = this.externalScripts) !== null && _this$externalScripts11 !== void 0 && (_this$externalScripts12 = _this$externalScripts11.rxJs) !== null && _this$externalScripts12 !== void 0 && _this$externalScripts12.src ? this.createScriptElement((_this$externalScripts13 = this.externalScripts) === null || _this$externalScripts13 === void 0 ? void 0 : (_this$externalScripts14 = _this$externalScripts13.rxJs) === null || _this$externalScripts14 === void 0 ? void 0 : _this$externalScripts14.src, (_this$externalScripts15 = this.externalScripts) === null || _this$externalScripts15 === void 0 ? void 0 : (_this$externalScripts16 = _this$externalScripts15.rxJs) === null || _this$externalScripts16 === void 0 ? void 0 : _this$externalScripts16.integrity, (_this$externalScripts17 = this.externalScripts) === null || _this$externalScripts17 === void 0 ? void 0 : (_this$externalScripts18 = _this$externalScripts17.rxJs) === null || _this$externalScripts18 === void 0 ? void 0 : _this$externalScripts18.crossOrigin, (_this$externalScripts19 = this.externalScripts) === null || _this$externalScripts19 === void 0 ? void 0 : (_this$externalScripts20 = _this$externalScripts19.rxJs) === null || _this$externalScripts20 === void 0 ? void 0 : _this$externalScripts20.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.rxJs.src, _defaultLibraryScripts.default.rxJs.integrity, _defaultLibraryScripts.default.rxJs.crossOrigin, _defaultLibraryScripts.default.rxJs.referrerPolicy);
+    }
+  }, {
+    key: "createReactScriptElement",
+    value: function createReactScriptElement() {
+      var _this$externalScripts21, _this$externalScripts22, _this$externalScripts23, _this$externalScripts24, _this$externalScripts25, _this$externalScripts26, _this$externalScripts27, _this$externalScripts28, _this$externalScripts29, _this$externalScripts30;
+      return (_this$externalScripts21 = this.externalScripts) !== null && _this$externalScripts21 !== void 0 && (_this$externalScripts22 = _this$externalScripts21.react) !== null && _this$externalScripts22 !== void 0 && _this$externalScripts22.src ? this.createScriptElement((_this$externalScripts23 = this.externalScripts) === null || _this$externalScripts23 === void 0 ? void 0 : (_this$externalScripts24 = _this$externalScripts23.react) === null || _this$externalScripts24 === void 0 ? void 0 : _this$externalScripts24.src, (_this$externalScripts25 = this.externalScripts) === null || _this$externalScripts25 === void 0 ? void 0 : (_this$externalScripts26 = _this$externalScripts25.react) === null || _this$externalScripts26 === void 0 ? void 0 : _this$externalScripts26.integrity, (_this$externalScripts27 = this.externalScripts) === null || _this$externalScripts27 === void 0 ? void 0 : (_this$externalScripts28 = _this$externalScripts27.react) === null || _this$externalScripts28 === void 0 ? void 0 : _this$externalScripts28.crossOrigin, (_this$externalScripts29 = this.externalScripts) === null || _this$externalScripts29 === void 0 ? void 0 : (_this$externalScripts30 = _this$externalScripts29.react) === null || _this$externalScripts30 === void 0 ? void 0 : _this$externalScripts30.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.react.src);
+    }
+  }, {
+    key: "createReactDomScriptElement",
+    value: function createReactDomScriptElement() {
+      var _this$externalScripts31, _this$externalScripts32, _this$externalScripts33, _this$externalScripts34, _this$externalScripts35, _this$externalScripts36, _this$externalScripts37, _this$externalScripts38, _this$externalScripts39, _this$externalScripts40, _this$externalScripts41, _this$externalScripts42;
+      return (_this$externalScripts31 = this.externalScripts) !== null && _this$externalScripts31 !== void 0 && (_this$externalScripts32 = _this$externalScripts31.reactDom) !== null && _this$externalScripts32 !== void 0 && _this$externalScripts32.src ? this.createScriptElement((_this$externalScripts33 = this.externalScripts) === null || _this$externalScripts33 === void 0 ? void 0 : (_this$externalScripts34 = _this$externalScripts33.reactDom) === null || _this$externalScripts34 === void 0 ? void 0 : _this$externalScripts34.src, (_this$externalScripts35 = this.externalScripts) === null || _this$externalScripts35 === void 0 ? void 0 : (_this$externalScripts36 = _this$externalScripts35.reactDom) === null || _this$externalScripts36 === void 0 ? void 0 : _this$externalScripts36.integrity, (_this$externalScripts37 = this.externalScripts) === null || _this$externalScripts37 === void 0 ? void 0 : (_this$externalScripts38 = _this$externalScripts37.reactDom) === null || _this$externalScripts38 === void 0 ? void 0 : _this$externalScripts38.crossOrigin, (_this$externalScripts39 = this.externalScripts) === null || _this$externalScripts39 === void 0 ? void 0 : (_this$externalScripts40 = _this$externalScripts39.reactDom) === null || _this$externalScripts40 === void 0 ? void 0 : _this$externalScripts40.referrerPolicy) : this.createScriptElement(((_this$externalScripts41 = this.externalScripts) === null || _this$externalScripts41 === void 0 ? void 0 : (_this$externalScripts42 = _this$externalScripts41.reactDom) === null || _this$externalScripts42 === void 0 ? void 0 : _this$externalScripts42.src) ?? _defaultLibraryScripts.default.reactDom.src);
+    }
+  }, {
+    key: "createMarkdownItScriptElement",
+    value: function createMarkdownItScriptElement() {
+      var _this$externalScripts43, _this$externalScripts44, _this$externalScripts45, _this$externalScripts46, _this$externalScripts47, _this$externalScripts48, _this$externalScripts49, _this$externalScripts50, _this$externalScripts51, _this$externalScripts52;
+      return (_this$externalScripts43 = this.externalScripts) !== null && _this$externalScripts43 !== void 0 && (_this$externalScripts44 = _this$externalScripts43.markdownIt) !== null && _this$externalScripts44 !== void 0 && _this$externalScripts44.src ? this.createScriptElement((_this$externalScripts45 = this.externalScripts) === null || _this$externalScripts45 === void 0 ? void 0 : (_this$externalScripts46 = _this$externalScripts45.markdownIt) === null || _this$externalScripts46 === void 0 ? void 0 : _this$externalScripts46.src, (_this$externalScripts47 = this.externalScripts) === null || _this$externalScripts47 === void 0 ? void 0 : (_this$externalScripts48 = _this$externalScripts47.markdownIt) === null || _this$externalScripts48 === void 0 ? void 0 : _this$externalScripts48.integrity, (_this$externalScripts49 = this.externalScripts) === null || _this$externalScripts49 === void 0 ? void 0 : (_this$externalScripts50 = _this$externalScripts49.markdownIt) === null || _this$externalScripts50 === void 0 ? void 0 : _this$externalScripts50.crossOrigin, (_this$externalScripts51 = this.externalScripts) === null || _this$externalScripts51 === void 0 ? void 0 : (_this$externalScripts52 = _this$externalScripts51.markdownIt) === null || _this$externalScripts52 === void 0 ? void 0 : _this$externalScripts52.referrerPolicy) : this.createScriptElement(_defaultLibraryScripts.default.markdownIt.src, _defaultLibraryScripts.default.markdownIt.integrity, _defaultLibraryScripts.default.markdownIt.crossOrigin);
+    }
+  }, {
+    key: "createExternalScriptElements",
+    value: function createExternalScriptElements() {
+      const webChatScript = this.createWebChatScriptElement();
+      const rxJsScript = this.createRxJsScriptElement();
+      const reactScript = this.createReactScriptElement();
+      const reactDomScript = this.createReactDomScriptElement();
+      const markdownItScript = this.createMarkdownItScriptElement();
+      const htmlData = `
             ${webChatScript}
             ${rxJsScript}
             ${reactScript}
             ${reactDomScript}
             ${markdownItScript}
         `;
-    return htmlData;
-  }
-  createHeadElement() {
-    const htmlData = `
+      return htmlData;
+    }
+  }, {
+    key: "createHeadElement",
+    value: function createHeadElement() {
+      const htmlData = `
             <head>
                 ${this.createMetaElement()}
                 ${this.createTitleElement()}
@@ -173,7 +197,7 @@ class TranscriptHTMLBuilder {
                 <script>
                     class Translator {
                         static convertTranscriptMessageToActivity(message) {
-                            const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences} = message;
+                            const {created, OriginalMessageId, id, isControlMessage, content, tags, from, attachments, amsMetadata, amsReferences, amsreferences} = message;
                             
                             //it's required to convert the id to a number, otherwise the webchat will not render the messages in the correct order
                             // if the OrginalMessageId is not present, we can use the id as the sequence id, which is always present.
@@ -220,7 +244,7 @@ class TranscriptHTMLBuilder {
                             }
 
                             // Attachments
-                            if (amsReferences && amsMetadata) {
+                            if ((amsReferences || amsreferences) && amsMetadata) {
                                 const metadata = JSON.parse(amsMetadata);
                                 const { fileName } = metadata[0];
                                 const text = \`${this.attachmentMessage}\${fileName}\`;
@@ -244,7 +268,7 @@ class TranscriptHTMLBuilder {
                             // Message
                             if (content) {
                                 // Adaptive card formatting
-                                if (content.includes('"text"') && content.includes('"attachments"') && content.includes('"suggestedActions"')) {
+                                if (content.includes('"attachments"') || content.includes('"suggestedActions"')) {
                                     try {
                                         const partialActivity = JSON.parse(content);
                                         return {
@@ -367,10 +391,12 @@ class TranscriptHTMLBuilder {
                 <\/style>
             </head>
         `;
-    return htmlData;
-  }
-  createBodyElement() {
-    const htmlData = `
+      return htmlData;
+    }
+  }, {
+    key: "createBodyElement",
+    value: function createBodyElement() {
+      const htmlData = `
             <body>
                 <script>
                     if (!navigator.onLine) {
@@ -651,18 +677,22 @@ class TranscriptHTMLBuilder {
                 <\/script>
             </body>
         `;
-    return htmlData;
-  }
-  createHTML() {
-    const htmlData = `
+      return htmlData;
+    }
+  }, {
+    key: "createHTML",
+    value: function createHTML() {
+      const htmlData = `
             <html>
                 ${this.createHeadElement()}
                 ${this.createBodyElement()}
             </html>
         `;
-    return htmlData;
-  }
-}
+      return htmlData;
+    }
+  }]);
+  return TranscriptHTMLBuilder;
+}();
 const createChatTranscript = async function (transcript, facadeChatSDK) {
   let renderAttachments = arguments.length > 2 && arguments[2] !== undefined ? arguments[2] : false;
   let transcriptOptions = arguments.length > 3 && arguments[3] !== undefined ? arguments[3] : {};
@@ -683,7 +713,7 @@ const createChatTranscript = async function (transcript, facadeChatSDK) {
     messages = await Promise.all(transcriptMessages.map(async message => {
       // eslint-disable-line @typescript-eslint/no-explicit-any
       const {
-        amsReferences,
+        amsReferences = message.amsreferences,
         amsMetadata
       } = message;
       if (amsReferences && amsMetadata) {

package/lib/cjs/plugins/newMessageEventHandler.js

@@ -5,102 +5,116 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.createOnNewAdapterActivityHandler = void 0;
 var _TelemetryConstants = require("../common/telemetry/TelemetryConstants");
+var _Constants = require("../firstresponselatency/Constants");
+var _util = require("../firstresponselatency/util");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
-var _Constants = require("../common/Constants");
+var _Constants2 = require("../common/Constants");
+var _FirstResponseLatencyTracker = require("../firstresponselatency/FirstResponseLatencyTracker");
 var _TelemetryHelper = require("../common/telemetry/TelemetryHelper");
 var _TelemetryManager = require("../common/telemetry/TelemetryManager");
 const createOnNewAdapterActivityHandler = (chatId, userId) => {
+  // Hooking the message tracker in the listener, a bit invasive but easier to control.
+  const firstResponseLatencyTracker = new _FirstResponseLatencyTracker.FirstResponseLatencyTracker();
+  // epoch time in utc for when start to listen.
+  // We dont longer have a mechanism to know if a message is history or new, so any message older than the time we start listening will be considered a history message.
+  // this is a workaround for the fact that we dont have a way to identify if a message is history or new, and it will provide consistency across different scenarios
+  const startTime = new Date().getTime();
+  let isHistoryMessageReceivedEventRaised = false;
   const onNewAdapterActivityHandler = activity => {
-    var _activity$channelData, _activity$channelData2, _activity$channelData3;
-    const isActivityMessage = (activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message;
-    const isHistoryMessage = isActivityMessage && ((activity === null || activity === void 0 ? void 0 : (_activity$channelData = activity.channelData) === null || _activity$channelData === void 0 ? void 0 : (_activity$channelData2 = _activity$channelData.tags) === null || _activity$channelData2 === void 0 ? void 0 : _activity$channelData2.includes(_Constants.Constants.historyMessageTag)) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData3 = activity.channelData) === null || _activity$channelData3 === void 0 ? void 0 : _activity$channelData3.fromList));
-    raiseMessageEvent(activity, isHistoryMessage);
+    raiseMessageEvent(activity);
   };
-  let isHistoryMessageReceivedEventRasied = false;
-  const raiseMessageEvent = (activity, isHistoryMessage) => {
+  const userSendMessageStrategy = activity => {
+    var _TelemetryManager$Int;
+    const payload = (0, _util.buildMessagePayload)(activity, userId);
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const polyfillMessagePayloadForEvent = payload => {
-      var _activity$conversatio, _TelemetryManager$Int, _attachments;
-      return {
-        ...payload,
-        channelData: activity === null || activity === void 0 ? void 0 : activity.channelData,
-        chatId: activity === null || activity === void 0 ? void 0 : (_activity$conversatio = activity.conversation) === null || _activity$conversatio === void 0 ? void 0 : _activity$conversatio.id,
-        conversationId: (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.conversationId,
-        id: activity === null || activity === void 0 ? void 0 : activity.id,
-        isChatComplete: false,
-        // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        text: activity === null || activity === void 0 ? void 0 : activity.text,
-        // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        attachment: (activity === null || activity === void 0 ? void 0 : (_attachments = activity.attachments) === null || _attachments === void 0 ? void 0 : _attachments.length) >= 1 ? activity === null || activity === void 0 ? void 0 : activity.attachments : []
-      };
+    payload.messageType = _Constants2.Constants.userMessageTag;
+    const newMessageSentEvent = {
+      eventName: _TelemetryConstants.BroadcastEvent.NewMessageSent,
+      payload: (0, _util.polyfillMessagePayloadForEvent)(activity, payload, (_TelemetryManager$Int = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int === void 0 ? void 0 : _TelemetryManager$Int.conversationId)
     };
-    if ((activity === null || activity === void 0 ? void 0 : activity.type) === _Constants.Constants.message) {
-      var _text, _text2, _activity$channelData4, _activity$from;
-      const payload = {
-        // To identify hidden contents vs empty content
-        // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        text: (activity === null || activity === void 0 ? void 0 : (_text = activity.text) === null || _text === void 0 ? void 0 : _text.length) >= 1 ? `*contents hidden (${activity === null || activity === void 0 ? void 0 : (_text2 = activity.text) === null || _text2 === void 0 ? void 0 : _text2.length} chars)*` : "",
-        type: activity === null || activity === void 0 ? void 0 : activity.type,
-        timestamp: activity === null || activity === void 0 ? void 0 : activity.timestamp,
-        userId: userId,
-        tags: activity === null || activity === void 0 ? void 0 : (_activity$channelData4 = activity.channelData) === null || _activity$channelData4 === void 0 ? void 0 : _activity$channelData4.tags,
-        messageType: ""
-      };
-      if ((activity === null || activity === void 0 ? void 0 : (_activity$from = activity.from) === null || _activity$from === void 0 ? void 0 : _activity$from.role) === _Constants.Constants.userMessageTag) {
-        // eslint-disable-next-line @typescript-eslint/no-explicit-any
-        payload.messageType = _Constants.Constants.userMessageTag;
-        const newMessageSentEvent = {
-          eventName: _TelemetryConstants.BroadcastEvent.NewMessageSent,
-          payload: polyfillMessagePayloadForEvent(payload)
-        };
-        _omnichannelChatComponents.BroadcastService.postMessage(newMessageSentEvent);
-        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
-          Event: _TelemetryConstants.TelemetryEvent.MessageSent,
-          Description: "New message sent"
-        });
-      } else {
-        var _activity$channelData5, _activity$channelData6;
-        if (activity !== null && activity !== void 0 && (_activity$channelData5 = activity.channelData) !== null && _activity$channelData5 !== void 0 && (_activity$channelData6 = _activity$channelData5.tags) !== null && _activity$channelData6 !== void 0 && _activity$channelData6.includes(_Constants.Constants.systemMessageTag)) {
-          // eslint-disable-next-line @typescript-eslint/no-explicit-any
-          payload.messageType = _Constants.Constants.systemMessageTag;
-          _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
-            Event: _TelemetryConstants.TelemetryEvent.SystemMessageReceived,
-            Description: "System message received"
-          });
-        } else {
-          var _activity$channelData7, _activity$channelData8, _activity$channelData9;
-          // eslint-disable-next-line @typescript-eslint/no-explicit-any
-          const messageHasNoText = !(activity !== null && activity !== void 0 && activity.text);
-          // eslint-disable-next-line @typescript-eslint/no-explicit-any
-          const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData7 = activity.channelData) !== null && _activity$channelData7 !== void 0 && _activity$channelData7.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData8 = activity.channelData) === null || _activity$channelData8 === void 0 ? void 0 : (_activity$channelData9 = _activity$channelData8.tags) === null || _activity$channelData9 === void 0 ? void 0 : _activity$channelData9.length) === 0;
-          // eslint-disable-next-line @typescript-eslint/no-explicit-any
-          const messageHasNoAttachments = !(activity !== null && activity !== void 0 && activity.attachments) || (activity === null || activity === void 0 ? void 0 : activity.attachments.length) === 0;
-          if (messageHasNoTags && messageHasNoText && messageHasNoAttachments) {
-            return;
-          }
-          payload.messageType = _Constants.Constants.userMessageTag;
-        }
-        const newMessageReceivedEvent = {
-          eventName: isHistoryMessage ? _TelemetryConstants.BroadcastEvent.HistoryMessageReceived : _TelemetryConstants.BroadcastEvent.NewMessageReceived,
-          payload: polyfillMessagePayloadForEvent(payload)
-        };
-        _omnichannelChatComponents.BroadcastService.postMessage(newMessageReceivedEvent);
-        if (!isHistoryMessage) {
-          _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
-            Event: _TelemetryConstants.TelemetryEvent.MessageReceived,
-            Description: "New message received",
-            CustomProperties: payload
-          });
-        } else {
-          if (!isHistoryMessageReceivedEventRasied) {
-            isHistoryMessageReceivedEventRasied = true;
-            _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
-              Event: _TelemetryConstants.TelemetryEvent.RehydrateMessageReceived,
-              Description: "History message received",
-              CustomProperties: payload
-            });
-          }
-        }
+    _omnichannelChatComponents.BroadcastService.postMessage(newMessageSentEvent);
+    if (!(0, _util.isHistoryMessage)(activity, startTime)) {
+      firstResponseLatencyTracker.startClock(payload);
+    }
+    _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.MessageSentCompleted,
+      Description: "New message sent"
+    });
+  };
+  const systemMessageStrategy = activity => {
+    const payload = (0, _util.buildMessagePayload)(activity, userId);
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    payload.messageType = _Constants2.Constants.systemMessageTag;
+    _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.SystemMessageReceivedCompleted,
+      Description: "System message received"
+    });
+  };
+  const historyMessageStrategy = payload => {
+    const newMessageReceivedEvent = {
+      eventName: _TelemetryConstants.BroadcastEvent.HistoryMessageReceived,
+      payload: payload
+    };
+    _omnichannelChatComponents.BroadcastService.postMessage(newMessageReceivedEvent);
+    if (!isHistoryMessageReceivedEventRaised) {
+      // this is needed for reload scenarios, it helps to identify the last message received before the reload
+      isHistoryMessageReceivedEventRaised = true;
+      _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.RehydrateMessageReceivedCompleted,
+        Description: "History message received",
+        CustomProperties: payload
+      });
+    }
+  };
+  const isValidMessage = activity => {
+    var _activity$channelData, _activity$channelData2, _activity$channelData3;
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    const messageHasNoText = !(activity !== null && activity !== void 0 && activity.text);
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    const messageHasNoTags = !(activity !== null && activity !== void 0 && activity.channelData) || !(activity !== null && activity !== void 0 && (_activity$channelData = activity.channelData) !== null && _activity$channelData !== void 0 && _activity$channelData.tags) || (activity === null || activity === void 0 ? void 0 : (_activity$channelData2 = activity.channelData) === null || _activity$channelData2 === void 0 ? void 0 : (_activity$channelData3 = _activity$channelData2.tags) === null || _activity$channelData3 === void 0 ? void 0 : _activity$channelData3.length) === 0;
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    const messageHasNoAttachments = !(activity !== null && activity !== void 0 && activity.attachments) || (activity === null || activity === void 0 ? void 0 : activity.attachments.length) === 0;
+    if (messageHasNoTags && messageHasNoText && messageHasNoAttachments) {
+      return false;
+    }
+    return true;
+  };
+  const receivedMessageStrategy = activity => {
+    var _TelemetryManager$Int3;
+    if (!isValidMessage(activity)) return;
+    const isHistoryMessageReceived = (0, _util.isHistoryMessage)(activity, startTime);
+    const payload = (0, _util.buildMessagePayload)(activity, userId);
+    payload.messageType = _Constants2.Constants.userMessageTag;
+    if (isHistoryMessageReceived) {
+      var _TelemetryManager$Int2;
+      historyMessageStrategy((0, _util.polyfillMessagePayloadForEvent)(activity, payload, (_TelemetryManager$Int2 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int2 === void 0 ? void 0 : _TelemetryManager$Int2.conversationId));
+      return;
+    }
+    firstResponseLatencyTracker.stopClock(payload);
+    const newMessageReceivedEvent = {
+      eventName: _TelemetryConstants.BroadcastEvent.NewMessageReceived,
+      payload: (0, _util.polyfillMessagePayloadForEvent)(activity, payload, (_TelemetryManager$Int3 = _TelemetryManager.TelemetryManager.InternalTelemetryData) === null || _TelemetryManager$Int3 === void 0 ? void 0 : _TelemetryManager$Int3.conversationId)
+    };
+    _omnichannelChatComponents.BroadcastService.postMessage(newMessageReceivedEvent);
+    _TelemetryHelper.TelemetryHelper.logActionEventToAllTelemetry(_TelemetryConstants.LogLevel.INFO, {
+      Event: _TelemetryConstants.TelemetryEvent.MessageReceivedCompleted,
+      Description: "New message received",
+      CustomProperties: payload
+    });
+  };
+  const raiseMessageEvent = activity => {
+    if ((activity === null || activity === void 0 ? void 0 : activity.type) === _Constants2.Constants.message) {
+      const scenarioType = (0, _util.getScenarioType)(activity);
+      switch (scenarioType) {
+        case _Constants.ScenarioType.UserSendMessageStrategy:
+          userSendMessageStrategy(activity);
+          break;
+        case _Constants.ScenarioType.SystemMessageStrategy:
+          systemMessageStrategy(activity);
+          break;
+        case _Constants.ScenarioType.ReceivedMessageStrategy:
+          receivedMessageStrategy(activity);
+          break;
       }
     }
   };