@microsoft/omnichannel-chat-widget 1.7.4-main.f0f5d34 → 1.7.4

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -57,7 +57,7 @@ var _setPostChatContextAndLoadSurvey = require("../common/setPostChatContextAndL
 var _startProactiveChat = require("../common/startProactiveChat");
 var _useChatAdapterStore = _interopRequireDefault(require("../../../hooks/useChatAdapterStore"));
 var _useChatContextStore = _interopRequireDefault(require("../../../hooks/useChatContextStore"));
-var _useChatSDKStore = _interopRequireDefault(require("../../../hooks/useChatSDKStore"));
+var _useFacadeChatSDKStore = _interopRequireDefault(require("../../../hooks/useFacadeChatSDKStore"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -72,7 +72,7 @@ const LiveChatWidgetStateful = props => {
     ...((_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : _props$webChatContain.webChatStyles)
   });
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const chatSDK = (0, _useChatSDKStore.default)();
+  const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [voiceVideoCallingSDK, setVoiceVideoCallingSDK] = (0, _react2.useState)(undefined);
   const {
@@ -90,8 +90,8 @@ const LiveChatWidgetStateful = props => {
 
   // In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
   if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
-    var _chatSDK$omnichannelC, _props$controlProps2;
-    const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
+    var _facadeChatSDK$getCha, _facadeChatSDK$getCha2, _props$controlProps2;
+    const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)((_facadeChatSDK$getCha = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha === void 0 ? void 0 : (_facadeChatSDK$getCha2 = _facadeChatSDK$getCha.omnichannelConfig) === null || _facadeChatSDK$getCha2 === void 0 ? void 0 : _facadeChatSDK$getCha2.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
     (0, _omnichannelChatComponents.BroadcastServiceInitialize)(broadcastServiceChannelName);
   }
   _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer = (0, _utils.createTimer)();
@@ -126,7 +126,7 @@ const LiveChatWidgetStateful = props => {
   const startChat = async (props, localState) => {
     const isReconnectTriggered = async () => {
       if ((0, _reconnectChatHelper.isReconnectEnabled)(props.chatConfig) === true && !(0, _reconnectChatHelper.isPersistentEnabled)(props.chatConfig)) {
-        const noValidReconnectId = await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, _startChat.initStartChat, state);
+        const noValidReconnectId = await (0, _reconnectChatHelper.handleChatReconnect)(facadeChatSDK, props, dispatch, setAdapter, _startChat.initStartChat, state);
         const inMemoryState = (0, _createReducer.executeReducer)(state, {
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
           payload: null
@@ -147,14 +147,20 @@ const LiveChatWidgetStateful = props => {
       });
 
       //Check if conversation state is not in wrapup or closed state
-      isChatValid = await (0, _startChat.checkIfConversationStillValid)(chatSDK, dispatch, state);
+      isChatValid = await (0, _startChat.checkIfConversationStillValid)(facadeChatSDK, dispatch, state);
       if (isChatValid === true) {
         const reconnectTriggered = await isReconnectTriggered();
         if (!reconnectTriggered) {
-          await (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, state, props, optionalParams);
+          await (0, _startChat.initStartChat)(facadeChatSDK, dispatch, setAdapter, state, props, optionalParams);
         }
         return;
       }
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Chat found in cache but invalid as the conversation status is inactive."
+        }
+      });
     }
     if (isChatValid === false) {
       if (localState) {
@@ -165,7 +171,7 @@ const LiveChatWidgetStateful = props => {
             type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
             payload: null
           });
-          await (0, _startChat.setPreChatAndInitiateChat)(chatSDK, dispatch, setAdapter, undefined, undefined, inMemoryState, props);
+          await (0, _startChat.setPreChatAndInitiateChat)(facadeChatSDK, dispatch, setAdapter, undefined, undefined, inMemoryState, props);
         }
         return;
       } else {
@@ -235,7 +241,7 @@ const LiveChatWidgetStateful = props => {
       });
     }
     if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== _Constants.E2VVOptions.NoCalling) {
-      (0, _initCallingSdk.initCallingSdk)(chatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
+      (0, _initCallingSdk.initCallingSdk)(facadeChatSDK, setVoiceVideoCallingSDK).then(sdkCreated => {
         sdkCreated && dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
           payload: true
@@ -267,13 +273,19 @@ const LiveChatWidgetStateful = props => {
   (0, _react2.useEffect)(() => {
     var _state$appStates6;
     if ((state === null || state === void 0 ? void 0 : (_state$appStates6 = state.appStates) === null || _state$appStates6 === void 0 ? void 0 : _state$appStates6.hideStartChatButton) === true) {
-      var _props$chatConfig3, _props$chatConfig3$Li;
+      var _props$chatConfig3, _props$chatConfig3$Li, _props$chatConfig4, _props$chatConfig4$Li;
       //handle OOH pane
-      if ((props === null || props === void 0 ? void 0 : (_props$chatConfig3 = props.chatConfig) === null || _props$chatConfig3 === void 0 ? void 0 : (_props$chatConfig3$Li = _props$chatConfig3.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig3$Li === void 0 ? void 0 : _props$chatConfig3$Li.OutOfOperatingHours.toLowerCase()) === "true") {
+      if (typeof (props === null || props === void 0 ? void 0 : (_props$chatConfig3 = props.chatConfig) === null || _props$chatConfig3 === void 0 ? void 0 : (_props$chatConfig3$Li = _props$chatConfig3.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig3$Li === void 0 ? void 0 : _props$chatConfig3$Li.OutOfOperatingHours) === "string" && (props === null || props === void 0 ? void 0 : (_props$chatConfig4 = props.chatConfig) === null || _props$chatConfig4 === void 0 ? void 0 : (_props$chatConfig4$Li = _props$chatConfig4.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig4$Li === void 0 ? void 0 : _props$chatConfig4$Li.OutOfOperatingHours.toLowerCase()) === "true") {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
           payload: _ConversationState.ConversationState.OutOfOffice
         });
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: "Out-of-office hours status is shown."
+          }
+        });
         return;
       }
       _omnichannelChatComponents.BroadcastService.postMessage({
@@ -286,7 +298,7 @@ const LiveChatWidgetStateful = props => {
 
   // useEffect for custom context
   (0, _react2.useEffect)(() => {
-    var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps11;
+    var _facadeChatSDK$getCha3, _facadeChatSDK$getCha4, _facadeChatSDK$getCha5, _facadeChatSDK$getCha6, _props$controlProps11;
     // Add the custom context on receiving the SetCustomContext event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -339,7 +351,7 @@ const LiveChatWidgetStateful = props => {
         if (callInProgress.current === false && dateNow - lastLWICheckTimeRef.current > _Constants.Constants.LWICheckOnVisibilityTimeout) {
           lastLWICheckTimeRef.current = dateNow;
           callInProgress.current = true;
-          const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
+          const conversationDetails = await (0, _utils.getConversationDetailsCall)(facadeChatSDK);
           if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.Closed) {
             dispatch({
               type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
@@ -355,19 +367,30 @@ const LiveChatWidgetStateful = props => {
       }
     });
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.NetworkReconnected).subscribe(async () => {
-      var _window2, _window2$location;
-      if ((0, _utils.isThisSessionPopout)((_window2 = window) === null || _window2 === void 0 ? void 0 : (_window2$location = _window2.location) === null || _window2$location === void 0 ? void 0 : _window2$location.href)) {
+      var _window2, _window2$location, _inMemoryState$appSta;
+      const inMemoryState = (0, _createReducer.executeReducer)(state, {
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+        payload: null
+      });
+      if ((0, _utils.isThisSessionPopout)((_window2 = window) === null || _window2 === void 0 ? void 0 : (_window2$location = _window2.location) === null || _window2$location === void 0 ? void 0 : _window2$location.href) || (inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.conversationState) !== _ConversationState.ConversationState.Active) {
         return;
       }
-      const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
+      const conversationDetails = await (0, _utils.getConversationDetailsCall)(facadeChatSDK);
       if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.Closed) {
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
           payload: true
         });
+        const desc = "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)";
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.ChatDisconnectThreadEventReceived,
-          Description: "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)"
+          Description: desc
+        });
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: desc
+          }
         });
       }
     });
@@ -386,9 +409,9 @@ const LiveChatWidgetStateful = props => {
 
     // Start chat from SDK Event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(msg => {
-      var _props$chatConfig4, _props$chatConfig4$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta, _inMemoryState$appSta2, _inMemoryState$appSta3, _inMemoryState$appSta4;
+      var _props$chatConfig5, _props$chatConfig5$Li, _props$chatConfig6, _props$chatConfig6$Li, _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta2, _inMemoryState$appSta3, _inMemoryState$appSta4, _inMemoryState$appSta5;
       // If chat is out of operating hours chat widget sets the conversation state to OutOfOffice.
-      if ((props === null || props === void 0 ? void 0 : (_props$chatConfig4 = props.chatConfig) === null || _props$chatConfig4 === void 0 ? void 0 : (_props$chatConfig4$Li = _props$chatConfig4.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig4$Li === void 0 ? void 0 : _props$chatConfig4$Li.OutOfOperatingHours.toLowerCase()) === "true") {
+      if (typeof (props === null || props === void 0 ? void 0 : (_props$chatConfig5 = props.chatConfig) === null || _props$chatConfig5 === void 0 ? void 0 : (_props$chatConfig5$Li = _props$chatConfig5.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig5$Li === void 0 ? void 0 : _props$chatConfig5$Li.OutOfOperatingHours) === "string" && (props === null || props === void 0 ? void 0 : (_props$chatConfig6 = props.chatConfig) === null || _props$chatConfig6 === void 0 ? void 0 : (_props$chatConfig6$Li = _props$chatConfig6.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig6$Li === void 0 ? void 0 : _props$chatConfig6$Li.OutOfOperatingHours.toLowerCase()) === "true") {
         (state === null || state === void 0 ? void 0 : state.appStates.isMinimized) && dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
           payload: false
@@ -425,16 +448,16 @@ const LiveChatWidgetStateful = props => {
       inMemoryState.domainStates.customContext = msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
 
       // Only initiate new chat if widget runtime state is one of the followings
-      if (((_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.conversationState) === _ConversationState.ConversationState.Closed || ((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === _ConversationState.ConversationState.InActive || ((_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.conversationState) === _ConversationState.ConversationState.Postchat) {
+      if (((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === _ConversationState.ConversationState.Closed || ((_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.conversationState) === _ConversationState.ConversationState.InActive || ((_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.conversationState) === _ConversationState.ConversationState.Postchat) {
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
         });
-        (0, _startChat.prepareStartChat)(props, chatSDK, inMemoryState, dispatch, setAdapter);
+        (0, _startChat.prepareStartChat)(props, facadeChatSDK, inMemoryState, dispatch, setAdapter);
         return;
       }
 
       // If minimized, maximize the chat
-      if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.isMinimized) === true) {
+      if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.isMinimized) === true) {
         var _inMemoryState$domain, _inMemoryState$domain2, _inMemoryState$domain3, _inMemoryState$domain4;
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
@@ -481,7 +504,7 @@ const LiveChatWidgetStateful = props => {
           Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
           Description: _Constants.PrepareEndChatDescriptionConstants.InitiateEndChatReceived
         });
-        (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat);
+        (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat);
       }
       _omnichannelChatComponents.BroadcastService.postMessage({
         eventName: _TelemetryConstants.BroadcastEvent.CloseChat
@@ -494,7 +517,7 @@ const LiveChatWidgetStateful = props => {
     });
 
     // Listen to end chat event from other tabs
-    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)((_facadeChatSDK$getCha3 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha3 === void 0 ? void 0 : (_facadeChatSDK$getCha4 = _facadeChatSDK$getCha3.omnichannelConfig) === null || _facadeChatSDK$getCha4 === void 0 ? void 0 : _facadeChatSDK$getCha4.orgId, (_facadeChatSDK$getCha5 = facadeChatSDK.getChatSDK()) === null || _facadeChatSDK$getCha5 === void 0 ? void 0 : (_facadeChatSDK$getCha6 = _facadeChatSDK$getCha5.omnichannelConfig) === null || _facadeChatSDK$getCha6 === void 0 ? void 0 : _facadeChatSDK$getCha6.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
       var _msg$payload10;
       if ((msg === null || msg === void 0 ? void 0 : (_msg$payload10 = msg.payload) === null || _msg$payload10 === void 0 ? void 0 : _msg$payload10.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
@@ -502,9 +525,9 @@ const LiveChatWidgetStateful = props => {
           Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
           Description: "Received EndChat BroadcastEvent from other tabs. Closing this chat."
         });
-        (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, false);
+        (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, false);
         (0, _endChat.endChatStateCleanUp)(dispatch);
-        (0, _endChat.chatSDKStateCleanUp)(chatSDK);
+        (0, _endChat.chatSDKStateCleanUp)(facadeChatSDK.getChatSDK());
         return;
       }
     });
@@ -546,7 +569,7 @@ const LiveChatWidgetStateful = props => {
   (0, _react2.useEffect)(() => {
     // On new message
     if (state.appStates.conversationState === _ConversationState.ConversationState.Active) {
-      chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.onNewMessage(() => {
+      facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.onNewMessage(() => {
         // Track the message count
         currentMessageCountRef.current++;
         dispatch({
@@ -634,7 +657,7 @@ const LiveChatWidgetStateful = props => {
         Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
         Description: _Constants.PrepareEndChatDescriptionConstants.CustomerCloseChatOnFailureOrPostChat
       });
-      (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true);
+      (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true);
       return;
     }
 
@@ -644,7 +667,7 @@ const LiveChatWidgetStateful = props => {
         Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
         Description: _Constants.PrepareEndChatDescriptionConstants.CustomerCloseInactiveChat
       });
-      (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
+      (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
       return;
     }
     if ((state === null || state === void 0 ? void 0 : (_state$appStates12 = state.appStates) === null || _state$appStates12 === void 0 ? void 0 : _state$appStates12.conversationEndedBy) === _Constants.ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates13 = state.appStates) === null || _state$appStates13 === void 0 ? void 0 : _state$appStates13.conversationEndedBy) === _Constants.ConversationEndEntity.Bot) {
@@ -655,7 +678,7 @@ const LiveChatWidgetStateful = props => {
     }
 
     // All other cases
-    (0, _endChat.prepareEndChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
+    (0, _endChat.prepareEndChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
   }, [state === null || state === void 0 ? void 0 : (_state$appStates14 = state.appStates) === null || _state$appStates14 === void 0 ? void 0 : _state$appStates14.conversationEndedBy]);
 
   // Publish chat widget state
@@ -688,13 +711,13 @@ const LiveChatWidgetStateful = props => {
 
   // Handle Chat disconnect cases
   (0, _react2.useEffect)(() => {
-    var _inMemoryState$appSta5;
+    var _inMemoryState$appSta6;
     const inMemoryState = (0, _createReducer.executeReducer)(state, {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
     (0, _chatDisconnectHelper.handleChatDisconnect)(props, inMemoryState, setWebChatStyles);
-    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.chatDisconnectEventReceived;
+    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta6 = inMemoryState.appStates) === null || _inMemoryState$appSta6 === void 0 ? void 0 : _inMemoryState$appSta6.chatDisconnectEventReceived;
     if (chatDisconnectState && adapter) {
       try {
         adapter.end();
@@ -726,7 +749,7 @@ const LiveChatWidgetStateful = props => {
       Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
       Description: _Constants.PrepareEndChatDescriptionConstants.BrowserUnload
     });
-    (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, false);
+    (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, false);
     // Clean local storage
     (_DataStoreManager$cli = _DataStoreManager.DataStoreManager.clientDataStore) === null || _DataStoreManager$cli === void 0 ? void 0 : _DataStoreManager$cli.removeData(widgetStateEventId);
 
@@ -739,16 +762,16 @@ const LiveChatWidgetStateful = props => {
       eventName: _TelemetryConstants.BroadcastEvent.ClosePopoutWindow
     });
   };
-  const setPostChatContextRelay = () => (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(chatSDK, dispatch);
+  const setPostChatContextRelay = () => (0, _setPostChatContextAndLoadSurvey.setPostChatContextAndLoadSurvey)(facadeChatSDK, dispatch);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => (0, _endChat.endChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
-  const prepareStartChatRelay = () => (0, _startChat.prepareStartChat)(props, chatSDK, state, dispatch, setAdapter);
+  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => (0, _endChat.endChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
+  const prepareStartChatRelay = () => (0, _startChat.prepareStartChat)(props, facadeChatSDK, state, dispatch, setAdapter);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(chatSDK, dispatch, setAdapter, state, props, optionalParams, persistedState);
+  const initStartChatRelay = (optionalParams, persistedState) => (0, _startChat.initStartChat)(facadeChatSDK, dispatch, setAdapter, state, props, optionalParams, persistedState);
   const confirmationPaneProps = (0, _initConfirmationPropsComposer.initConfirmationPropsComposer)(props);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const prepareEndChatRelay = () => (0, _endChat.prepareEndChat)(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
-  const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, state, dispatch, chatSDK, endChatRelay);
+  const prepareEndChatRelay = () => (0, _endChat.prepareEndChat)(props, facadeChatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
+  const webChatProps = (0, _initWebChatComposer.initWebChatComposer)(props, state, dispatch, facadeChatSDK, endChatRelay);
   const downloadTranscriptProps = (0, _createDownloadTranscriptProps.default)(props.downloadTranscriptProps, {
     ...(_defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === null || _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps === void 0 ? void 0 : _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles),
     ...((_props$webChatContain8 = props.webChatContainerProps) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.webChatStyles)
@@ -774,7 +797,7 @@ const LiveChatWidgetStateful = props => {
   };
 
   // Add 'omnichannel-chat-widget' OC User Agent if not already set
-  (0, _utils.setOcUserAgent)(chatSDK);
+  (0, _utils.setOcUserAgent)(facadeChatSDK.getChatSDK());
   const directLine = ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.directLine;
   const userID = directLine.getState ? directLine === null || directLine === void 0 ? void 0 : directLine.getState("acs.userId") : "teamsvisitor";
 

package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js

@@ -42,6 +42,9 @@ const PostChatSurveyPaneStateful = props => {
   } else {
     surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.surveyInviteLink, surveyMode, state.domainStates.postChatContext.formsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
   }
+  if (props.copilotSurveyContext) {
+    surveyInviteLink = `${surveyInviteLink}&mcs_additionalcontext=${JSON.stringify(props.copilotSurveyContext)}`;
+  }
   const styleProps = {
     ...props.styleProps,
     generalStyleProps: generalStyleProps

package/lib/cjs/components/prechatsurveypanestateful/PreChatSurveyPaneStateful.js

@@ -8,9 +8,9 @@ var _Constants = require("../../common/Constants");
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
 var _react = _interopRequireWildcard(require("react"));
 var _utils = require("../../common/utils");
-var _markdownIt = _interopRequireDefault(require("markdown-it"));
 var _ConversationState = require("../../contexts/common/ConversationState");
 var _LiveChatWidgetActionType = require("../../contexts/common/LiveChatWidgetActionType");
+var _markdownIt = _interopRequireDefault(require("markdown-it"));
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _defaultGeneralPreChatSurveyPaneStyleProps = require("./common/defaultStyles/defaultGeneralPreChatSurveyPaneStyleProps");

package/lib/cjs/components/reconnectchatpanestateful/ReconnectChatPaneStateful.js

@@ -12,14 +12,16 @@ var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _utils = require("../../common/utils");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
-var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
+var _useFacadeChatSDKStore = _interopRequireDefault(require("../../hooks/useFacadeChatSDKStore"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 const ReconnectChatPaneStateful = props => {
   const [state, dispatch] = (0, _useChatContextStore.default)();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const chatSDK = (0, _useChatSDKStore.default)();
+  //const chatSDK: any = useChatSDKStore();
+  const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
+  const chatSDK = facadeChatSDK.getChatSDK();
   const {
     reconnectChatProps,
     initStartChat

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -55,7 +55,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -171,6 +171,11 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -180,16 +185,16 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,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) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -202,13 +207,13 @@ const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/cjs/components/webchatcontainerstateful/common/mockchatsdk.js

@@ -4,8 +4,8 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.MockChatSDK = void 0;
-var _Constants = require("../../../common/Constants");
 var _mockadapter = _interopRequireDefault(require("./mockadapter"));
+var _Constants = require("../../../common/Constants");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
 function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
@@ -66,6 +66,9 @@ class MockChatSDK {
   getVoiceVideoCalling() {
     return null;
   }
+  setAuthTokenProvider() {
+    return null;
+  }
   getLiveChatConfig() {
     return {
       LiveWSAndLiveChatEngJoin: {

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -87,7 +87,8 @@ const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps, userM
     }
     if (isTagIncluded(card, _Constants.Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
-    } else if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
+    }
+    if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === _Constants.Constants.webchatChannelId) {
         card.activity.text = (0, _utils.escapeHtml)(card.activity.text);
         card.activity.channelData.isHtmlEncoded = true;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/typingIndicatorMiddleware.js

@@ -12,7 +12,7 @@ var _defaultTypingIndicatorBubbleStyles = require("./defaultStyles/defaultTyping
 var _defaultTypingIndicatorContainerStyles = require("./defaultStyles/defaultTypingIndicatorContainerStyles");
 var _defaultTypingIndicatorMessageStyles = require("./defaultStyles/defaultTypingIndicatorMessageStyles");
 var _ = require("../../../../..");
-var _useChatSDKStore = _interopRequireDefault(require("../../../../../hooks/useChatSDKStore"));
+var _useFacadeChatSDKStore = _interopRequireDefault(require("../../../../../hooks/useFacadeChatSDKStore"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -29,10 +29,10 @@ const TypingIndicator = _ref => {
     activeTyping,
     visible
   } = _ref;
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const chatSDK = (0, _useChatSDKStore.default)();
+  const [facadeChatSDK] = (0, _useFacadeChatSDKStore.default)();
   const [state] = (0, _.useChatContextStore)();
-  const debounceTyping = (0, _react.useCallback)((0, _utils.debounceLeading)(() => chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.sendTypingEvent()), []);
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  const debounceTyping = (0, _react.useCallback)((0, _utils.debounceLeading)(() => facadeChatSDK === null || facadeChatSDK === void 0 ? void 0 : facadeChatSDK.sendTypingEvent()), []);
   if (!activeTyping || Object.keys(activeTyping).length === 0 || ((_state$domainStates$l = state.domainStates.liveChatConfig) === null || _state$domainStates$l === void 0 ? void 0 : _state$domainStates$l.LiveChatVersion) === 1 && !visible) {
     return null;
   }

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -9,6 +9,8 @@ var _NotificationLevel = require("../enums/NotificationLevel");
 var _WebChatActionType = require("../enums/WebChatActionType");
 var _WebChatStoreLoader = require("../WebChatStoreLoader");
 var _utils = require("../../../../common/utils");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
 class NotificationHandler {
   static notify(id, level, message) {
     if (_WebChatStoreLoader.WebChatStoreLoader.store) {
@@ -34,6 +36,12 @@ class NotificationHandler {
     }
   }
   static notifyError(id, message) {
+    _omnichannelChatComponents.BroadcastService.postMessage({
+      eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+      payload: {
+        errorMessage: message
+      }
+    });
     this.notify(id, _NotificationLevel.NotificationLevel.Error, message);
   }
   static notifyWarning(id, message) {

package/lib/cjs/contexts/FacadeChatSDKStore.js

@@ -0,0 +1,10 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.FacadeChatSDKStore = void 0;
+var _react = require("react");
+// eslint-disable-next-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-unused-vars, @typescript-eslint/no-empty-function
+const FacadeChatSDKStore = /*#__PURE__*/(0, _react.createContext)([undefined, facadeChatSDK => {}]);
+exports.FacadeChatSDKStore = FacadeChatSDKStore;

package/lib/cjs/hooks/useFacadeChatSDKStore.js

@@ -0,0 +1,17 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.default = void 0;
+var _FacadeChatSDKStore = require("../contexts/FacadeChatSDKStore");
+var _react = require("react");
+const useFacadeChatSDKStore = () => {
+  const facadeChatSDK = (0, _react.useContext)(_FacadeChatSDKStore.FacadeChatSDKStore);
+  if (!facadeChatSDK) {
+    throw new Error("This hook is not called on component that is descendants of <FacadeSDKStore.Provider>, or FacadeSDKStore is not passed into LiveChatWidget component.");
+  }
+  return facadeChatSDK;
+};
+var _default = useFacadeChatSDKStore;
+exports.default = _default;

package/lib/cjs/index.js

@@ -63,11 +63,18 @@ Object.defineProperty(exports, "useChatSDKStore", {
     return _useChatSDKStore.default;
   }
 });
+Object.defineProperty(exports, "useFacadeChatSDKStore", {
+  enumerable: true,
+  get: function () {
+    return _useFacadeChatSDKStore.default;
+  }
+});
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
-var _useChatContextStore = _interopRequireDefault(require("./hooks/useChatContextStore"));
-var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore"));
 var _utils = require("./common/utils");
 var _ConversationState = require("./contexts/common/ConversationState");
+var _useChatContextStore = _interopRequireDefault(require("./hooks/useChatContextStore"));
+var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore"));
+var _useFacadeChatSDKStore = _interopRequireDefault(require("./hooks/useFacadeChatSDKStore"));
 var _LiveChatWidget = _interopRequireDefault(require("./components/livechatwidget/LiveChatWidget"));
 var _getMockChatSDKIfApplicable = require("./components/livechatwidget/common/getMockChatSDKIfApplicable");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }

package/lib/cjs/plugins/createChatTranscript.js

@@ -653,7 +653,7 @@ class TranscriptHTMLBuilder {
     return htmlData;
   }
 }
-const createChatTranscript = async function (transcript, chatSDK) {
+const createChatTranscript = async function (transcript, facadeChatSDK) {
   let renderAttachments = arguments.length > 2 && arguments[2] !== undefined ? arguments[2] : false;
   let transcriptOptions = arguments.length > 3 && arguments[3] !== undefined ? arguments[3] : {};
   // eslint-disable-line @typescript-eslint/no-explicit-any
@@ -680,7 +680,7 @@ const createChatTranscript = async function (transcript, chatSDK) {
           id: references[0],
           type: metadata[0].contentType
         };
-        const blob = await chatSDK.downloadFileAttachment(fileMetadata);
+        const blob = await facadeChatSDK.downloadFileAttachment(fileMetadata);
         const base64 = await convertBlobToBase64(blob);
         message.contentUrl = base64;
       }