@microsoft/omnichannel-chat-widget 1.7.3 → 1.7.4-main.120159a

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -65,6 +65,7 @@ exports.BroadcastEvent = BroadcastEvent;
   BroadcastEvent["UpdateConversationDataForTelemetry"] = "UpdateConversationDataForTelemetry";
   BroadcastEvent["ContactIdNotFound"] = "ContactIdNotFound";
   BroadcastEvent["SyncMinimize"] = "SyncMinimize";
+  BroadcastEvent["OnWidgetError"] = "OnWidgetError";
 })(BroadcastEvent || (exports.BroadcastEvent = BroadcastEvent = {}));
 let TelemetryEvent;
 exports.TelemetryEvent = TelemetryEvent;

package/lib/cjs/common/telemetry/TelemetryHelper.js

@@ -21,6 +21,7 @@ class TelemetryHelper {
       case _TelemetryConstants.ScenarioType.WEBCHAT:
         return TelemetryHelper.conformToWebChatContract(level, input);
       case _TelemetryConstants.ScenarioType.OCCHATSDK:
+      case _TelemetryConstants.ScenarioType.SDK:
         return TelemetryHelper.conformToOCChatSDKContract(level, input);
       case _TelemetryConstants.ScenarioType.ACTIONS:
         return TelemetryHelper.conformToActionsContract(level, input);
@@ -156,6 +157,7 @@ class TelemetryHelper {
       event.TransactionId = payload.TransactionId;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
     });
   }
   static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {

package/lib/cjs/components/footerstateful/FooterStateful.js

@@ -17,12 +17,13 @@ var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _DownloadTranscriptStateful = require("./downloadtranscriptstateful/DownloadTranscriptStateful");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
 var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
+var _ConversationState = require("../../contexts/common/ConversationState");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const FooterStateful = props => {
-  var _footerProps$controlP3, _footerProps$controlP6;
+  var _footerProps$controlP3;
   const [state, dispatch] = (0, _useChatContextStore.default)();
   // hideFooterDisplay - the purpose of this is to keep the footer always "active",
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
@@ -90,21 +91,23 @@ const FooterStateful = props => {
     }
   };
   (0, _react.useEffect)(() => {
-    if (state.appStates.isAudioMuted === null) {
-      var _footerProps$controlP4, _footerProps$controlP5;
-      dispatch({
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
-        payload: (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : (_footerProps$controlP5 = _footerProps$controlP4.audioNotificationButtonProps) === null || _footerProps$controlP5 === void 0 ? void 0 : _footerProps$controlP5.isAudioMuted) ?? false
-      });
+    if (state.appStates.conversationState === _ConversationState.ConversationState.Active) {
+      if (state.appStates.isAudioMuted === null) {
+        var _footerProps$controlP4, _footerProps$controlP5, _footerProps$controlP6;
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
+          payload: footerProps !== null && footerProps !== void 0 && (_footerProps$controlP4 = footerProps.controlProps) !== null && _footerProps$controlP4 !== void 0 && _footerProps$controlP4.hideAudioNotificationButton ? true : (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP5 = footerProps.controlProps) === null || _footerProps$controlP5 === void 0 ? void 0 : (_footerProps$controlP6 = _footerProps$controlP5.audioNotificationButtonProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.isAudioMuted) ?? false
+        });
+      }
     }
-  }, []);
+  }, [state.appStates.conversationState]);
   return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !hideFooterDisplay && /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/_react.default.createElement(_AudioNotificationStateful.default, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? _Audios.NewMessageNotificationSoundBase64,
-    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP6 = footerProps.controlProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted ?? false
   }));
 };
 exports.FooterStateful = FooterStateful;

package/lib/cjs/components/headerstateful/HeaderStateful.js

@@ -88,6 +88,10 @@ const HeaderStateful = props => {
       text: "We're Offline"
     },
     onMinimizeClick: () => {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.HeaderMinimizeButtonClicked,
+        Description: "Header Minimize button clicked."
+      });
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
         payload: true

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -4,8 +4,8 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.prepareEndChat = exports.endVoiceVideoCallIfOngoing = exports.endChatStateCleanUp = exports.endChat = exports.closeChatStateCleanUp = exports.chatSDKStateCleanUp = exports.callingStateCleanUp = void 0;
-var _Constants = require("../../../common/Constants");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+var _Constants = require("../../../common/Constants");
 var _utils = require("../../../common/utils");
 var _renderSurveyHelpers = require("./renderSurveyHelpers");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
@@ -60,6 +60,13 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     const postchatContext = (await (0, _renderSurveyHelpers.getPostChatContext)(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Widget did not display post chat survey as getPostChatContext returned undefined."
+        }
+      });
+
       // For Customer intiated conversations, just close chat widget
       if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === _Constants.ConversationEndEntity.Customer) {
         _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -133,21 +140,25 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
 exports.prepareEndChat = prepareEndChat;
 const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
   if (!skipEndChatSDK && chatSDK.conversation) {
+    var _inMemoryState$appSta;
+    const inMemoryState = (0, _createReducer.executeReducer)(state, {
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+      payload: null
+    });
+    const endChatOptionalParameters = {
+      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+    };
     try {
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EndChatSDKCall
       });
       //Get auth token again if chat continued for longer time, otherwise gets 401 error
       await (0, _authHelper.handleAuthentication)(chatSDK, props.chatConfig, props.getAuthToken);
-      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat(endChatOptionalParameters));
     } catch (ex) {
-      var _inMemoryState$appSta;
-      const inMemoryState = (0, _createReducer.executeReducer)(state, {
-        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
-        payload: null
-      });
+      var _inMemoryState$appSta2;
       // if the chat was disconnected or ended by the agent, we don't want to log the error
-      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta = inMemoryState.appStates) !== null && _inMemoryState$appSta !== void 0 && _inMemoryState$appSta.chatDisconnectEventReceived)) {
+      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta2 = inMemoryState.appStates) !== null && _inMemoryState$appSta2 !== void 0 && _inMemoryState$appSta2.chatDisconnectEventReceived)) {
         _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {
           Event: _TelemetryConstants.TelemetryEvent.EndChatSDKCallFailed,
           ExceptionDetails: {
@@ -164,7 +175,7 @@ const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatSt
       }
       postMessageToOtherTab = false;
     } finally {
-      await endChatStateCleanUp(dispatch);
+      endChatStateCleanUp(dispatch);
     }
   }
   if (!skipCloseChat) {

package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js

@@ -7,6 +7,7 @@ exports.initWebChatComposer = void 0;
 var _Constants = require("../../../common/Constants");
 var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _utils = require("../../../common/utils");
+var _dompurify = _interopRequireDefault(require("dompurify"));
 var _HyperlinkTextOverrideRenderer = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer"));
 var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
@@ -22,8 +23,10 @@ var _conversationEndMiddleware = _interopRequireDefault(require("../../webchatco
 var _dataMaskingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware"));
 var _createMarkdown = require("./createMarkdown");
 var _maxMessageSizeValidator = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator"));
+var _messageSequenceIdOverrideMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware"));
 var _messageTimestampMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware"));
 var _botframeworkWebchat = require("botframework-webchat");
+var _toastMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware"));
 var _WebChatLogger = require("../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger");
 var _defaultAttachmentProps = require("../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps");
 var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
@@ -34,9 +37,6 @@ var _htmlPlayerMiddleware = _interopRequireDefault(require("../../webchatcontain
 var _htmlTextMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware"));
 var _preProcessingMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware"));
 var _sanitizationMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware"));
-var _dompurify = _interopRequireDefault(require("dompurify"));
-var _messageSequenceIdOverrideMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware"));
-var _toastMiddleware = _interopRequireDefault(require("../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) => {
@@ -106,7 +106,11 @@ const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) => {
     markdownRenderers.forEach(renderer => {
       text = renderer.render(text);
     });
-    text = _dompurify.default.sanitize(text);
+    const config = {
+      FORBID_TAGS: ["form", "button", "script", "div", "input"],
+      FORBID_ATTR: ["action"]
+    };
+    text = _dompurify.default.sanitize(text, config);
     return text;
   };
   function postDomPurifyActivities() {

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -206,6 +206,12 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
           exception: `Failed to setup startChat: ${error}`
         }
       });
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: error
+        }
+      });
       isStartChatSuccessful = false;
       throw error;
     }
@@ -371,14 +377,14 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   try {
     chatSDK.requestId = requestIdFromCache;
     conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK, liveChatContext);
-    if (Object.keys(conversationDetails).length === 0) {
-      return false;
-    }
-    if (conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
+    if (Object.keys(conversationDetails).length === 0 || (0, _utils.isNullOrUndefined)(conversationDetails.state) || conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
         payload: undefined
       });
+      if (currentRequestId) {
+        chatSDK.requestId = currentRequestId;
+      }
       return false;
     }
     return true;

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -155,6 +155,12 @@ const LiveChatWidgetStateful = props => {
         }
         return;
       }
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Chat found in cache but invalid as the conversation status is inactive."
+        }
+      });
     }
     if (isChatValid === false) {
       if (localState) {
@@ -274,6 +280,12 @@ const LiveChatWidgetStateful = props => {
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
           payload: _ConversationState.ConversationState.OutOfOffice
         });
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: "Out-of-office hours status is shown."
+          }
+        });
         return;
       }
       _omnichannelChatComponents.BroadcastService.postMessage({
@@ -365,9 +377,16 @@ const LiveChatWidgetStateful = props => {
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
           payload: true
         });
+        const desc = "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)";
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.ChatDisconnectThreadEventReceived,
-          Description: "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)"
+          Description: desc
+        });
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: desc
+          }
         });
       }
     });

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -55,7 +55,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -171,6 +171,11 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -180,16 +185,16 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,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) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -202,13 +207,13 @@ const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -6,18 +6,41 @@ Object.defineProperty(exports, "__esModule", {
 exports.DesignerChatSDK = void 0;
 var _DesignerChatAdapter = require("./DesignerChatAdapter");
 var _mockchatsdk = require("./mockchatsdk");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class DesignerChatSDK extends _mockchatsdk.MockChatSDK {
   constructor() {
     super();
+    _defineProperty(this, "localeId", this.getLiveChatConfig().ChatWidgetLanguage.msdyn_localeid);
   }
   createChatAdapter() {
     return new _DesignerChatAdapter.DesignerChatAdapter();
   }
+  /**
+  * If the widget is running in designer mode, we mock the initialize response. We don't want
+  * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+  *
+  * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+  * - msdyn_callingoptions was changed to disable calling functionality
+  */
   getLiveChatConfig() {
     return {
       LiveWSAndLiveChatEngJoin: {
+        msdyn_widgetthemecolor: "19236002",
+        // msdyn_callingoptions was changed to disable calling functionality
+        msdyn_callingoptions: "192350000",
+        msdyn_widgettitle: "Let\u0027s chat",
+        msdyn_conversationmode: "192350000",
+        msdyn_avatarurl: "https://oc-cdn-ocprod.azureedge.net/livechatwidget/images/chatIcon.svg",
+        msdyn_name: "Let's Chat",
         msdyn_postconversationsurveyenable: "false",
-        msdyn_conversationmode: "192350000"
+        OutOfOperatingHours: "False",
+        ShowWidget: "True"
+      },
+      ChatWidgetLanguage: {
+        msdyn_localeid: "1033",
+        msdyn_languagename: "English - United States"
       }
     };
   }

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -87,7 +87,8 @@ const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps, userM
     }
     if (isTagIncluded(card, _Constants.Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
-    } else if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
+    }
+    if (card.activity.text && card.activity.type === _DirectLineActivityType.DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === _Constants.Constants.webchatChannelId) {
         card.activity.text = (0, _utils.escapeHtml)(card.activity.text);
         card.activity.channelData.isHtmlEncoded = true;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -9,6 +9,8 @@ var _NotificationLevel = require("../enums/NotificationLevel");
 var _WebChatActionType = require("../enums/WebChatActionType");
 var _WebChatStoreLoader = require("../WebChatStoreLoader");
 var _utils = require("../../../../common/utils");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
 class NotificationHandler {
   static notify(id, level, message) {
     if (_WebChatStoreLoader.WebChatStoreLoader.store) {
@@ -34,6 +36,12 @@ class NotificationHandler {
     }
   }
   static notifyError(id, message) {
+    _omnichannelChatComponents.BroadcastService.postMessage({
+      eventName: _TelemetryConstants.BroadcastEvent.OnWidgetError,
+      payload: {
+        errorMessage: message
+      }
+    });
     this.notify(id, _NotificationLevel.NotificationLevel.Error, message);
   }
   static notifyWarning(id, message) {

package/lib/cjs/index.js

@@ -33,6 +33,12 @@ Object.defineProperty(exports, "encodeComponentString", {
     return _omnichannelChatComponents.encodeComponentString;
   }
 });
+Object.defineProperty(exports, "getMockChatSDKIfApplicable", {
+  enumerable: true,
+  get: function () {
+    return _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable;
+  }
+});
 Object.defineProperty(exports, "getWidgetCacheId", {
   enumerable: true,
   get: function () {
@@ -63,4 +69,5 @@ var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore")
 var _utils = require("./common/utils");
 var _ConversationState = require("./contexts/common/ConversationState");
 var _LiveChatWidget = _interopRequireDefault(require("./components/livechatwidget/LiveChatWidget"));
+var _getMockChatSDKIfApplicable = require("./components/livechatwidget/common/getMockChatSDKIfApplicable");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }

package/lib/esm/common/telemetry/TelemetryConstants.js

@@ -60,6 +60,7 @@ export let BroadcastEvent;
   BroadcastEvent["UpdateConversationDataForTelemetry"] = "UpdateConversationDataForTelemetry";
   BroadcastEvent["ContactIdNotFound"] = "ContactIdNotFound";
   BroadcastEvent["SyncMinimize"] = "SyncMinimize";
+  BroadcastEvent["OnWidgetError"] = "OnWidgetError";
 })(BroadcastEvent || (BroadcastEvent = {}));
 export let TelemetryEvent;
 (function (TelemetryEvent) {

package/lib/esm/common/telemetry/TelemetryHelper.js

@@ -15,6 +15,7 @@ export class TelemetryHelper {
       case ScenarioType.WEBCHAT:
         return TelemetryHelper.conformToWebChatContract(level, input);
       case ScenarioType.OCCHATSDK:
+      case ScenarioType.SDK:
         return TelemetryHelper.conformToOCChatSDKContract(level, input);
       case ScenarioType.ACTIONS:
         return TelemetryHelper.conformToActionsContract(level, input);
@@ -150,6 +151,7 @@ export class TelemetryHelper {
       event.TransactionId = payload.TransactionId;
       event.ElapsedTimeInMilliseconds = payload.ElapsedTimeInMilliseconds;
       event.ExceptionDetails = JSON.stringify(payload.ExceptionDetails);
+      event.Description = payload.Description;
     });
   }
   static addChatConfigDataToTelemetry(chatConfig, telemetryInternalData) {

package/lib/esm/components/footerstateful/FooterStateful.js

@@ -11,10 +11,11 @@ import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import { downloadTranscript } from "./downloadtranscriptstateful/DownloadTranscriptStateful";
 import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
+import { ConversationState } from "../../contexts/common/ConversationState";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const FooterStateful = props => {
-  var _footerProps$controlP3, _footerProps$controlP6;
+  var _footerProps$controlP3;
   const [state, dispatch] = useChatContextStore();
   // hideFooterDisplay - the purpose of this is to keep the footer always "active",
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
@@ -82,21 +83,23 @@ export const FooterStateful = props => {
     }
   };
   useEffect(() => {
-    if (state.appStates.isAudioMuted === null) {
-      var _footerProps$controlP4, _footerProps$controlP5;
-      dispatch({
-        type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
-        payload: (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : (_footerProps$controlP5 = _footerProps$controlP4.audioNotificationButtonProps) === null || _footerProps$controlP5 === void 0 ? void 0 : _footerProps$controlP5.isAudioMuted) ?? false
-      });
+    if (state.appStates.conversationState === ConversationState.Active) {
+      if (state.appStates.isAudioMuted === null) {
+        var _footerProps$controlP4, _footerProps$controlP5, _footerProps$controlP6;
+        dispatch({
+          type: LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
+          payload: footerProps !== null && footerProps !== void 0 && (_footerProps$controlP4 = footerProps.controlProps) !== null && _footerProps$controlP4 !== void 0 && _footerProps$controlP4.hideAudioNotificationButton ? true : (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP5 = footerProps.controlProps) === null || _footerProps$controlP5 === void 0 ? void 0 : (_footerProps$controlP6 = _footerProps$controlP5.audioNotificationButtonProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.isAudioMuted) ?? false
+        });
+      }
     }
-  }, []);
+  }, [state.appStates.conversationState]);
   return /*#__PURE__*/React.createElement(React.Fragment, null, !hideFooterDisplay && /*#__PURE__*/React.createElement(Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/React.createElement(AudioNotificationStateful, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? NewMessageNotificationSoundBase64,
-    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP6 = footerProps.controlProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted ?? false
   }));
 };
 export default FooterStateful;

package/lib/esm/components/headerstateful/HeaderStateful.js

@@ -79,6 +79,10 @@ export const HeaderStateful = props => {
       text: "We're Offline"
     },
     onMinimizeClick: () => {
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.HeaderMinimizeButtonClicked,
+        Description: "Header Minimize button clicked."
+      });
       dispatch({
         type: LiveChatWidgetActionType.SET_MINIMIZED,
         payload: true

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,5 +1,5 @@
+import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType, PrepareEndChatDescriptionConstants } from "../../../common/Constants";
-import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { getConversationDetailsCall, getWidgetEndChatEventName } from "../../../common/utils";
 import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
@@ -55,6 +55,13 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     const postchatContext = (await getPostChatContext(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Widget did not display post chat survey as getPostChatContext returned undefined."
+        }
+      });
+
       // For Customer intiated conversations, just close chat widget
       if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Customer) {
         TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -127,21 +134,25 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
   if (!skipEndChatSDK && chatSDK.conversation) {
+    var _inMemoryState$appSta;
+    const inMemoryState = executeReducer(state, {
+      type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+      payload: null
+    });
+    const endChatOptionalParameters = {
+      isSessionEnded: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.chatDisconnectEventReceived
+    };
     try {
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EndChatSDKCall
       });
       //Get auth token again if chat continued for longer time, otherwise gets 401 error
       await handleAuthentication(chatSDK, props.chatConfig, props.getAuthToken);
-      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat());
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.endChat(endChatOptionalParameters));
     } catch (ex) {
-      var _inMemoryState$appSta;
-      const inMemoryState = executeReducer(state, {
-        type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
-        payload: null
-      });
+      var _inMemoryState$appSta2;
       // if the chat was disconnected or ended by the agent, we don't want to log the error
-      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta = inMemoryState.appStates) !== null && _inMemoryState$appSta !== void 0 && _inMemoryState$appSta.chatDisconnectEventReceived)) {
+      if (!(inMemoryState !== null && inMemoryState !== void 0 && (_inMemoryState$appSta2 = inMemoryState.appStates) !== null && _inMemoryState$appSta2 !== void 0 && _inMemoryState$appSta2.chatDisconnectEventReceived)) {
         TelemetryHelper.logSDKEvent(LogLevel.ERROR, {
           Event: TelemetryEvent.EndChatSDKCallFailed,
           ExceptionDetails: {
@@ -158,7 +169,7 @@ const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatSt
       }
       postMessageToOtherTab = false;
     } finally {
-      await endChatStateCleanUp(dispatch);
+      endChatStateCleanUp(dispatch);
     }
   }
   if (!skipCloseChat) {

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -1,6 +1,7 @@
 import { ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { changeLanguageCodeFormatForWebChat, getConversationDetailsCall } from "../../../common/utils";
+import DOMPurify from "dompurify";
 import HyperlinkTextOverrideRenderer from "../../webchatcontainerstateful/webchatcontroller/markdownrenderers/HyperlinkTextOverrideRenderer";
 import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
@@ -16,8 +17,10 @@ import createConversationEndMiddleware from "../../webchatcontainerstateful/webc
 import createDataMaskingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/dataMaskingMiddleware";
 import { createMarkdown } from "./createMarkdown";
 import createMaxMessageSizeValidator from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/maxMessageSizeValidator";
+import createMessageSequenceIdOverrideMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
 import createMessageTimeStampMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageTimestampMiddleware";
 import { createStore } from "botframework-webchat";
+import createToastMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 import { createWebChatTelemetry } from "../../webchatcontainerstateful/webchatcontroller/webchattelemetry/WebChatLogger";
 import { defaultAttachmentProps } from "../../webchatcontainerstateful/common/defaultProps/defaultAttachmentProps";
 import { defaultMiddlewareLocalizedTexts } from "../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
@@ -28,9 +31,6 @@ import htmlPlayerMiddleware from "../../webchatcontainerstateful/webchatcontroll
 import htmlTextMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/htmlTextMiddleware";
 import preProcessingMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/preProcessingMiddleware";
 import sanitizationMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/storemiddlewares/sanitizationMiddleware";
-import DOMPurify from "dompurify";
-import createMessageSequenceIdOverrideMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/messageSequenceIdOverrideMiddleware";
-import createToastMiddleware from "../../webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/toastMiddleware";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) => {
@@ -100,7 +100,11 @@ export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) =>
     markdownRenderers.forEach(renderer => {
       text = renderer.render(text);
     });
-    text = DOMPurify.sanitize(text);
+    const config = {
+      FORBID_TAGS: ["form", "button", "script", "div", "input"],
+      FORBID_ATTR: ["action"]
+    };
+    text = DOMPurify.sanitize(text, config);
     return text;
   };
   function postDomPurifyActivities() {

package/lib/esm/components/livechatwidget/common/startChat.js

@@ -1,6 +1,6 @@
 import { BroadcastEvent, LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { Constants, LiveWorkItemState, WidgetLoadCustomErrorString, WidgetLoadTelemetryMessage } from "../../../common/Constants";
-import { checkContactIdError, createTimer, getConversationDetailsCall, getStateFromCache, getWidgetCacheIdfromProps, isNullOrEmptyString, isUndefinedOrEmpty } from "../../../common/utils";
+import { checkContactIdError, createTimer, getConversationDetailsCall, getStateFromCache, getWidgetCacheIdfromProps, isNullOrEmptyString, isNullOrUndefined, isUndefinedOrEmpty } from "../../../common/utils";
 import { getAuthClientFunction, handleAuthentication } from "./authHelper";
 import { handleChatReconnect, isPersistentEnabled, isReconnectEnabled } from "./reconnectChatHelper";
 import { handleStartChatError, logWidgetLoadComplete } from "./startChatErrorHandler";
@@ -199,6 +199,12 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
           exception: `Failed to setup startChat: ${error}`
         }
       });
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: error
+        }
+      });
       isStartChatSuccessful = false;
       throw error;
     }
@@ -363,14 +369,14 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   try {
     chatSDK.requestId = requestIdFromCache;
     conversationDetails = await getConversationDetailsCall(chatSDK, liveChatContext);
-    if (Object.keys(conversationDetails).length === 0) {
-      return false;
-    }
-    if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
+    if (Object.keys(conversationDetails).length === 0 || isNullOrUndefined(conversationDetails.state) || conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
       dispatch({
         type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
         payload: undefined
       });
+      if (currentRequestId) {
+        chatSDK.requestId = currentRequestId;
+      }
       return false;
     }
     return true;

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -147,6 +147,12 @@ export const LiveChatWidgetStateful = props => {
         }
         return;
       }
+      BroadcastService.postMessage({
+        eventName: BroadcastEvent.OnWidgetError,
+        payload: {
+          errorMessage: "Chat found in cache but invalid as the conversation status is inactive."
+        }
+      });
     }
     if (isChatValid === false) {
       if (localState) {
@@ -266,6 +272,12 @@ export const LiveChatWidgetStateful = props => {
           type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
           payload: ConversationState.OutOfOffice
         });
+        BroadcastService.postMessage({
+          eventName: BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: "Out-of-office hours status is shown."
+          }
+        });
         return;
       }
       BroadcastService.postMessage({
@@ -357,9 +369,16 @@ export const LiveChatWidgetStateful = props => {
           type: LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
           payload: true
         });
+        const desc = "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)";
         TelemetryHelper.logActionEvent(LogLevel.INFO, {
           Event: TelemetryEvent.ChatDisconnectThreadEventReceived,
-          Description: "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)"
+          Description: desc
+        });
+        BroadcastService.postMessage({
+          eventName: BroadcastEvent.OnWidgetError,
+          payload: {
+            errorMessage: desc
+          }
         });
       }
     });

package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -47,7 +47,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 export const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = Components;
@@ -163,6 +163,11 @@ export const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -172,16 +177,16 @@ export const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,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) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -194,13 +199,13 @@ export const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (defaultSentMessageAnchorStyles === null || defaultSentMessageAnchorStyles === void 0 ? void 0 : defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (defaultSentMessageAnchorStyles === null || defaultSentMessageAnchorStyles === void 0 ? void 0 : defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/esm/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -1,17 +1,40 @@
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 import { DesignerChatAdapter } from "./DesignerChatAdapter";
 import { MockChatSDK } from "./mockchatsdk";
 export class DesignerChatSDK extends MockChatSDK {
   constructor() {
     super();
+    _defineProperty(this, "localeId", this.getLiveChatConfig().ChatWidgetLanguage.msdyn_localeid);
   }
   createChatAdapter() {
     return new DesignerChatAdapter();
   }
+  /**
+  * If the widget is running in designer mode, we mock the initialize response. We don't want
+  * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+  *
+  * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+  * - msdyn_callingoptions was changed to disable calling functionality
+  */
   getLiveChatConfig() {
     return {
       LiveWSAndLiveChatEngJoin: {
+        msdyn_widgetthemecolor: "19236002",
+        // msdyn_callingoptions was changed to disable calling functionality
+        msdyn_callingoptions: "192350000",
+        msdyn_widgettitle: "Let\u0027s chat",
+        msdyn_conversationmode: "192350000",
+        msdyn_avatarurl: "https://oc-cdn-ocprod.azureedge.net/livechatwidget/images/chatIcon.svg",
+        msdyn_name: "Let's Chat",
         msdyn_postconversationsurveyenable: "false",
-        msdyn_conversationmode: "192350000"
+        OutOfOperatingHours: "False",
+        ShowWidget: "True"
+      },
+      ChatWidgetLanguage: {
+        msdyn_localeid: "1033",
+        msdyn_languagename: "English - United States"
       }
     };
   }

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/middlewares/renderingmiddlewares/activityMiddleware.js

@@ -80,7 +80,8 @@ export const createActivityMiddleware = (renderMarkdown, systemMessageStyleProps
     }
     if (isTagIncluded(card, Constants.systemMessageTag)) {
       return handleSystemMessage(next, args, card, renderMarkdown, systemMessageStyleProps);
-    } else if (card.activity.text && card.activity.type === DirectLineActivityType.Message) {
+    }
+    if (card.activity.text && card.activity.type === DirectLineActivityType.Message) {
       if (!card.activity.channelData.isHtmlEncoded && card.activity.channelId === Constants.webchatChannelId) {
         card.activity.text = escapeHtml(card.activity.text);
         card.activity.channelData.isHtmlEncoded = true;

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/notification/NotificationHandler.js

@@ -3,6 +3,8 @@ import { NotificationLevel } from "../enums/NotificationLevel";
 import { WebChatActionType } from "../enums/WebChatActionType";
 import { WebChatStoreLoader } from "../WebChatStoreLoader";
 import { setFocusOnSendBox } from "../../../../common/utils";
+import { BroadcastService } from "@microsoft/omnichannel-chat-components";
+import { BroadcastEvent } from "../../../../common/telemetry/TelemetryConstants";
 export class NotificationHandler {
   static notify(id, level, message) {
     if (WebChatStoreLoader.store) {
@@ -28,6 +30,12 @@ export class NotificationHandler {
     }
   }
   static notifyError(id, message) {
+    BroadcastService.postMessage({
+      eventName: BroadcastEvent.OnWidgetError,
+      payload: {
+        errorMessage: message
+      }
+    });
     this.notify(id, NotificationLevel.Error, message);
   }
   static notifyWarning(id, message) {

package/lib/esm/index.js

@@ -4,5 +4,6 @@ import useChatSDKStore from "./hooks/useChatSDKStore";
 import { getWidgetCacheId, getWidgetEndChatEventName } from "./common/utils";
 import { ConversationState } from "./contexts/common/ConversationState";
 export { default as LiveChatWidget } from "./components/livechatwidget/LiveChatWidget";
+export { getMockChatSDKIfApplicable } from "./components/livechatwidget/common/getMockChatSDKIfApplicable";
 export { encodeComponentString, decodeComponentString, BroadcastService, useChatSDKStore, useChatContextStore };
 export { getWidgetCacheId, getWidgetEndChatEventName, ConversationState };

package/lib/types/common/telemetry/TelemetryConstants.d.ts

@@ -53,7 +53,8 @@ export declare enum BroadcastEvent {
     UpdateSessionDataForTelemetry = "UpdateSessionDataForTelemetry",
     UpdateConversationDataForTelemetry = "UpdateConversationDataForTelemetry",
     ContactIdNotFound = "ContactIdNotFound",
-    SyncMinimize = "SyncMinimize"
+    SyncMinimize = "SyncMinimize",
+    OnWidgetError = "OnWidgetError"
 }
 export declare enum TelemetryEvent {
     CallAdded = "CallAdded",

package/lib/types/common/telemetry/definitions/Payload.d.ts

@@ -34,6 +34,7 @@ export interface OCChatSDKTelemetryData extends BaseTelemetryData {
     ElapsedTimeInMilliseconds?: number;
     TransactionId: string;
     ExceptionDetails?: object;
+    Description?: string;
 }
 export interface IC3ClientTelemetryData extends BaseTelemetryData {
     SubscriptionId?: string;

package/lib/types/components/webchatcontainerstateful/common/DesignerChatSDK.d.ts

@@ -3,10 +3,29 @@ import { MockChatSDK } from "./mockchatsdk";
 export declare class DesignerChatSDK extends MockChatSDK {
     constructor();
     createChatAdapter(): DesignerChatAdapter;
+    localeId: string;
+    /**
+    * If the widget is running in designer mode, we mock the initialize response. We don't want
+    * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+    *
+    * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+    * - msdyn_callingoptions was changed to disable calling functionality
+    */
     getLiveChatConfig(): {
         LiveWSAndLiveChatEngJoin: {
-            msdyn_postconversationsurveyenable: string;
+            msdyn_widgetthemecolor: string;
+            msdyn_callingoptions: string;
+            msdyn_widgettitle: string;
             msdyn_conversationmode: string;
+            msdyn_avatarurl: string;
+            msdyn_name: string;
+            msdyn_postconversationsurveyenable: string;
+            OutOfOperatingHours: string;
+            ShowWidget: string;
+        };
+        ChatWidgetLanguage: {
+            msdyn_localeid: string;
+            msdyn_languagename: string;
         };
     };
 }

package/lib/types/components/webchatcontainerstateful/interfaces/IAdaptiveCardStyles.d.ts

@@ -4,4 +4,5 @@ export interface IAdaptiveCardStyles {
     anchorColor?: string;
     buttonWhiteSpace?: string;
     textWhiteSpace?: string;
+    choiceInputPadding?: string;
 }

package/lib/types/index.d.ts

@@ -4,5 +4,6 @@ import useChatSDKStore from "./hooks/useChatSDKStore";
 import { getWidgetCacheId, getWidgetEndChatEventName } from "./common/utils";
 import { ConversationState } from "./contexts/common/ConversationState";
 export { default as LiveChatWidget } from "./components/livechatwidget/LiveChatWidget";
+export { getMockChatSDKIfApplicable } from "./components/livechatwidget/common/getMockChatSDKIfApplicable";
 export { encodeComponentString, decodeComponentString, BroadcastService, useChatSDKStore, useChatContextStore };
 export { getWidgetCacheId, getWidgetEndChatEventName, ConversationState };

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.7.3",
+  "version": "1.7.4-main.120159a",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",
@@ -74,8 +74,10 @@
     "webpack-cli": "^4.9.2"
   },
   "dependencies": {
+    "@azure/core-tracing": "^1.2.0",
     "@microsoft/omnichannel-chat-components": "1.1.5",
-    "@microsoft/omnichannel-chat-sdk": "^1.10.1",
+    "@microsoft/omnichannel-chat-sdk": "^1.10.4",
+    "@opentelemetry/api": "^1.9.0",
     "abort-controller-es5": "^2.0.1",
     "dompurify": "^2.5.4",
     "markdown-it": "^12.3.2",