@microsoft/omnichannel-chat-widget 1.7.3-main.fee24eb → 1.7.4-main.9d63968

package/lib/cjs/common/Constants.js

@@ -307,6 +307,7 @@ class WidgetLoadCustomErrorString {}
 exports.WidgetLoadCustomErrorString = WidgetLoadCustomErrorString;
 _defineProperty(WidgetLoadCustomErrorString, "AuthenticationFailedErrorString", "Authentication was not successful");
 _defineProperty(WidgetLoadCustomErrorString, "NetworkErrorString", "Network Error");
+_defineProperty(WidgetLoadCustomErrorString, "CloseAdapterAfterDisconnectionErrorString", "Error trying to end/close chat adapter after the widget is back on-line, for an already disconnected session");
 class PrepareEndChatDescriptionConstants {}
 exports.PrepareEndChatDescriptionConstants = PrepareEndChatDescriptionConstants;
 _defineProperty(PrepareEndChatDescriptionConstants, "ConversationEndedByCustomerWithoutPostChat", "Conversation ended by customer. Post chat not configured or should not show.");

package/lib/cjs/common/telemetry/TelemetryConstants.js

@@ -215,6 +215,8 @@ exports.TelemetryEvent = TelemetryEvent;
   TelemetryEvent["PostChatSurveyLoadingPaneLoaded"] = "PostChatSurveyLoadingPaneLoaded";
   TelemetryEvent["PostChatSurveyLoaded"] = "PostChatSurveyLoaded";
   TelemetryEvent["ChatDisconnectThreadEventReceived"] = "ChatDisconnectThreadEventReceived";
+  TelemetryEvent["HiddenAdaptiveCardMessageReceived"] = "HiddenAdaptiveCardMessageReceived";
+  TelemetryEvent["EndingAdapterAfterDisconnectionError"] = "EndingAdapterAfterDisconnectionError";
 })(TelemetryEvent || (exports.TelemetryEvent = TelemetryEvent = {}));
 class TelemetryConstants {
   static map(eventTypeOrScenarioType) {

package/lib/cjs/components/footerstateful/FooterStateful.js

@@ -5,7 +5,7 @@ Object.defineProperty(exports, "__esModule", {
 });
 exports.default = exports.FooterStateful = void 0;
 var _TelemetryConstants = require("../../common/telemetry/TelemetryConstants");
-var _react = _interopRequireDefault(require("react"));
+var _react = _interopRequireWildcard(require("react"));
 var _AudioNotificationStateful = _interopRequireDefault(require("./audionotificationstateful/AudioNotificationStateful"));
 var _Constants = require("../../common/Constants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
@@ -18,9 +18,11 @@ var _DownloadTranscriptStateful = require("./downloadtranscriptstateful/Download
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
 var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
+function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const FooterStateful = props => {
-  var _footerProps$controlP3, _footerProps$controlP4;
+  var _footerProps$controlP3, _footerProps$controlP6;
   const [state, dispatch] = (0, _useChatContextStore.default)();
   // hideFooterDisplay - the purpose of this is to keep the footer always "active",
   // but hide it visually in certain states (e.g., loading state) and show in some other states (e.g. active state).
@@ -87,13 +89,22 @@ const FooterStateful = props => {
       isAudioMuted: state.appStates.isAudioMuted
     }
   };
+  (0, _react.useEffect)(() => {
+    if (state.appStates.isAudioMuted === null) {
+      var _footerProps$controlP4, _footerProps$controlP5;
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_AUDIO_NOTIFICATION,
+        payload: (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : (_footerProps$controlP5 = _footerProps$controlP4.audioNotificationButtonProps) === null || _footerProps$controlP5 === void 0 ? void 0 : _footerProps$controlP5.isAudioMuted) ?? false
+      });
+    }
+  }, []);
   return /*#__PURE__*/_react.default.createElement(_react.default.Fragment, null, !hideFooterDisplay && /*#__PURE__*/_react.default.createElement(_omnichannelChatComponents.Footer, {
     componentOverrides: footerProps === null || footerProps === void 0 ? void 0 : footerProps.componentOverrides,
     controlProps: controlProps,
     styleProps: footerProps === null || footerProps === void 0 ? void 0 : footerProps.styleProps
   }), /*#__PURE__*/_react.default.createElement(_AudioNotificationStateful.default, {
     audioSrc: (audioNotificationProps === null || audioNotificationProps === void 0 ? void 0 : audioNotificationProps.audioSrc) ?? _Audios.NewMessageNotificationSoundBase64,
-    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP4 = footerProps.controlProps) === null || _footerProps$controlP4 === void 0 ? void 0 : _footerProps$controlP4.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
+    isAudioMuted: state.appStates.isAudioMuted === null ? (footerProps === null || footerProps === void 0 ? void 0 : (_footerProps$controlP6 = footerProps.controlProps) === null || _footerProps$controlP6 === void 0 ? void 0 : _footerProps$controlP6.hideAudioNotificationButton) ?? false : state.appStates.isAudioMuted ?? false
   }));
 };
 exports.FooterStateful = FooterStateful;

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/BotAuthActivitySubscriber.js

@@ -13,8 +13,6 @@ function _toPrimitive(input, hint) { if (typeof input !== "object" || input ===
 const supportedSignInCardContentTypes = ["application/vnd.microsoft.card.signin", "application/vnd.microsoft.card.oauth"];
 const botOauthUrlRegex = /[\S]+.botframework.com\/api\/oauth\/signin\?signin=([\S]+)/;
 const delay = t => new Promise(resolve => setTimeout(resolve, t));
-const fetchBotAuthConfigRetries = 3;
-const fetchBotAuthConfigRetryInterval = 1000;
 let response;
 const extractSignInId = signInUrl => {
   const result = botOauthUrlRegex.exec(signInUrl);
@@ -43,7 +41,7 @@ const extractSasUrl = async attachment => {
   }
   return sasUrl;
 };
-const fetchBotAuthConfig = async retries => {
+const fetchBotAuthConfig = async (retries, interval) => {
   _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
     Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderFetchConfig
   });
@@ -64,14 +62,25 @@ const fetchBotAuthConfig = async retries => {
     // Base Case
     throw new Error();
   }
-  await delay(fetchBotAuthConfigRetryInterval);
-  return await fetchBotAuthConfig(--retries);
+  await delay(interval);
+  return await fetchBotAuthConfig(--retries, interval);
 };
 class BotAuthActivitySubscriber {
   constructor() {
+    let optionalParams = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : {};
     _defineProperty(this, "observer", void 0);
     _defineProperty(this, "signInCardSeen", void 0);
+    _defineProperty(this, "fetchBotAuthConfigRetries", void 0);
+    _defineProperty(this, "fetchBotAuthConfigRetryInterval", void 0);
     this.signInCardSeen = new Set();
+    this.fetchBotAuthConfigRetries = 3;
+    this.fetchBotAuthConfigRetryInterval = 1000;
+    if (optionalParams.fetchBotAuthConfigRetries) {
+      this.fetchBotAuthConfigRetries = optionalParams.fetchBotAuthConfigRetries;
+    }
+    if (optionalParams.fetchBotAuthConfigRetryInterval) {
+      this.fetchBotAuthConfigRetryInterval = optionalParams.fetchBotAuthConfigRetryInterval;
+    }
   }
   applicable(activity) {
     var _activity$attachments;
@@ -110,7 +119,7 @@ class BotAuthActivitySubscriber {
       _omnichannelChatComponents.BroadcastService.postMessage(event);
     }
     try {
-      const response = await fetchBotAuthConfig(fetchBotAuthConfigRetries);
+      const response = await fetchBotAuthConfig(this.fetchBotAuthConfigRetries, this.fetchBotAuthConfigRetryInterval);
       if (response === false) {
         _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.SetBotAuthProviderHideCard

package/lib/cjs/components/livechatwidget/common/ActivitySubscriber/HiddenAdaptiveCardActivitySubscriber.js

@@ -0,0 +1,77 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.HiddenAdaptiveCardActivitySubscriber = void 0;
+var _Constants = require("../../../../common/Constants");
+var _TelemetryConstants = require("../../../../common/telemetry/TelemetryConstants");
+var _TelemetryHelper = require("../../../../common/telemetry/TelemetryHelper");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
+class HiddenAdaptiveCardActivitySubscriber {
+  constructor() {
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    _defineProperty(this, "observer", void 0);
+  }
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async apply(activity) {
+    const {
+      attachments,
+      attachment
+    } = activity;
+    this.observer.next(false);
+    _omnichannelChatComponents.BroadcastService.postMessage({
+      eventName: _TelemetryConstants.BroadcastEvent.NewMessageReceived,
+      payload: {
+        attachments: attachments || [attachment],
+        text: "Custom Event"
+      }
+    });
+    return;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-unused-vars, @typescript-eslint/no-explicit-any
+  applicable(activity) {
+    const {
+      attachments,
+      attachment
+    } = activity;
+
+    // Use `attachments` or `attachment` (whichever exists)
+    const cards = attachments || [attachment];
+
+    // Check if contentType is "AdaptiveCard"
+    const adaptiveCard = cards === null || cards === void 0 ? void 0 : cards.find(
+    // eslint-disable-next-line @typescript-eslint/no-explicit-any
+    item => _Constants.Constants.supportedAdaptiveCardContentTypes.indexOf(item === null || item === void 0 ? void 0 : item.contentType) >= 0);
+    if (adaptiveCard && adaptiveCard.content) {
+      const {
+        body
+      } = adaptiveCard.content;
+      if (Array.isArray(body)) {
+        // Check if all elements in `body` have `isVisible: false`
+        const allInvisible = body.every(item => item.isVisible === false);
+        if (allInvisible) {
+          _TelemetryHelper.TelemetryHelper.logLoadingEvent(_TelemetryConstants.LogLevel.INFO, {
+            Event: _TelemetryConstants.TelemetryEvent.HiddenAdaptiveCardMessageReceived,
+            Description: "All elements in AdaptiveCard are invisible"
+          });
+          return true;
+        }
+      }
+    }
+    return false;
+  }
+
+  // eslint-disable-next-line @typescript-eslint/no-explicit-any
+  async next(activity) {
+    if (this.applicable(activity)) {
+      return await this.apply(activity);
+    }
+    return activity;
+  }
+}
+exports.HiddenAdaptiveCardActivitySubscriber = HiddenAdaptiveCardActivitySubscriber;

package/lib/cjs/components/livechatwidget/common/chatDisconnectHelper.js

@@ -4,11 +4,11 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.handleChatDisconnect = void 0;
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
 var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
-var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
-var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
+var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const handleChatDisconnect = (props, state, setWebChatStyles) => {
   var _state$appStates, _state$domainStates, _state$domainStates$m, _props$webChatContain, _props$webChatContain2;

package/lib/cjs/components/livechatwidget/common/createAdapter.js

@@ -11,8 +11,14 @@ var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/c
 var _ChatAdapterShim = require("./ChatAdapterShim");
 var _PauseActivitySubscriber = require("./ActivitySubscriber/PauseActivitySubscriber");
 var _BotAuthActivitySubscriber = require("./ActivitySubscriber/BotAuthActivitySubscriber");
+var _HiddenAdaptiveCardActivitySubscriber = require("./ActivitySubscriber/HiddenAdaptiveCardActivitySubscriber");
+const defaultBotAuthConfig = {
+  fetchBotAuthConfigRetries: 3,
+  fetchBotAuthConfigRetryInterval: 1000
+};
+
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const createAdapter = async chatSDK => {
+const createAdapter = async (chatSDK, props) => {
   const chatAdapterOptionalParams = {
     IC3Adapter: {
       options: {
@@ -38,9 +44,16 @@ const createAdapter = async chatSDK => {
   let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);
   //so far, there is no need to convert to the shim adapter when using visual tests
   if (chatSDK.isMockModeOn !== true) {
+    var _props$webChatContain, _props$webChatContain2, _props$webChatContain3, _props$webChatContain4;
+    const botAuthActivitySubscriberOptionalParams = {
+      fetchBotAuthConfigRetries: (props === null || props === void 0 ? void 0 : (_props$webChatContain = props.webChatContainerProps) === null || _props$webChatContain === void 0 ? void 0 : (_props$webChatContain2 = _props$webChatContain.botAuthConfig) === null || _props$webChatContain2 === void 0 ? void 0 : _props$webChatContain2.fetchBotAuthConfigRetries) || defaultBotAuthConfig.fetchBotAuthConfigRetries,
+      fetchBotAuthConfigRetryInterval: (props === null || props === void 0 ? void 0 : (_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : (_props$webChatContain4 = _props$webChatContain3.botAuthConfig) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.fetchBotAuthConfigRetryInterval) || defaultBotAuthConfig.fetchBotAuthConfigRetryInterval
+    };
     adapter = new _ChatAdapterShim.ChatAdapterShim(adapter);
     adapter.addSubscriber(new _PauseActivitySubscriber.PauseActivitySubscriber());
-    adapter.addSubscriber(new _BotAuthActivitySubscriber.BotAuthActivitySubscriber());
+    adapter.addSubscriber(new _BotAuthActivitySubscriber.BotAuthActivitySubscriber(botAuthActivitySubscriberOptionalParams));
+    // Remove this code after ICM ID:544623085 is fixed
+    adapter.addSubscriber(new _HiddenAdaptiveCardActivitySubscriber.HiddenAdaptiveCardActivitySubscriber());
     return adapter.chatAdapter;
   }
   return adapter;

package/lib/cjs/components/livechatwidget/common/createInternetConnectionChangeHandler.js

@@ -4,12 +4,13 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.createInternetConnectionChangeHandler = void 0;
+var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
 var _Constants = require("../../../common/Constants");
 var _NotificationHandler = require("../../webchatcontainerstateful/webchatcontroller/notification/NotificationHandler");
 var _NotificationScenarios = require("../../webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios");
-var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 var _TelemetryHelper = require("../../../common/telemetry/TelemetryHelper");
-var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants");
+var _defaultMiddlewareLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 const isInternetConnected = async () => {
   try {
     const response = await fetch(_Constants.Constants.internetConnectionTestUrl);
@@ -32,6 +33,9 @@ const createInternetConnectionChangeHandler = async () => {
         Event: _TelemetryConstants.TelemetryEvent.NetworkReconnected
       });
       _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.InternetConnection, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_INTERNET_BACK_ONLINE);
+      _omnichannelChatComponents.BroadcastService.postMessage({
+        eventName: _TelemetryConstants.BroadcastEvent.NetworkReconnected
+      });
     }
   };
 

package/lib/cjs/components/livechatwidget/common/createMarkdown.js

@@ -7,8 +7,8 @@ exports.createMarkdown = void 0;
 var _Constants = require("../../../common/Constants");
 var _markdownIt = _interopRequireDefault(require("markdown-it"));
 var _markdownItForInline = _interopRequireDefault(require("markdown-it-for-inline"));
-var _slackMarkdownIt = _interopRequireDefault(require("slack-markdown-it"));
 var _defaultMarkdownLocalizedTexts = require("../../webchatcontainerstateful/common/defaultProps/defaultMarkdownLocalizedTexts");
+var _markdownHelper = require("./helpers/markdownHelper");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdownSupport) => {
@@ -19,7 +19,7 @@ const createMarkdown = (disableMarkdownMessageFormatting, disableNewLineMarkdown
       linkify: true,
       breaks: !disableNewLineMarkdownSupport
     });
-    markdown.use(_slackMarkdownIt.default);
+    markdown = (0, _markdownHelper.addSlackMarkdownIt)(markdown);
   } else {
     markdown = new _markdownIt.default(_Constants.Constants.Zero, {
       html: true,

package/lib/cjs/components/livechatwidget/common/helpers/markdownHelper.js

@@ -0,0 +1,23 @@
+"use strict";
+
+Object.defineProperty(exports, "__esModule", {
+  value: true
+});
+exports.addSlackMarkdownIt = void 0;
+var _slackMarkdownIt = _interopRequireDefault(require("slack-markdown-it"));
+function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
+const addSlackMarkdownIt = markdown => {
+  try {
+    markdown.use(_slackMarkdownIt.default);
+  } catch (e) {
+    // this is to support the case when slack-markdown-it 
+    // transpiled code doesn't export default (webpack5)
+    if (_slackMarkdownIt.default.default.apply) {
+      markdown.use(_slackMarkdownIt.default.default);
+    } else {
+      console.error("Error while adding slackMarkdown plugin", e);
+    }
+  }
+  return markdown;
+};
+exports.addSlackMarkdownIt = addSlackMarkdownIt;

package/lib/cjs/components/livechatwidget/common/persistentChatHelper.js

@@ -11,7 +11,8 @@ const shouldSetPreChatIfPersistentChat = async (chatSDK, conversationMode, showP
   let skipPreChat = false;
   if (persistentEnabled) {
     const reconnectableChatsParams = {
-      authenticatedUserToken: chatSDK.authenticatedUserToken
+      authenticatedUserToken: chatSDK.authenticatedUserToken,
+      requestId: chatSDK.requestId
     };
     try {
       const reconnectableChatsResponse = await chatSDK.OCClient.getReconnectableChats(reconnectableChatsParams);

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -209,7 +209,7 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
       isStartChatSuccessful = false;
       throw error;
     }
-    await createAdapterAndSubscribe(chatSDK, dispatch, setAdapter);
+    await createAdapterAndSubscribe(chatSDK, dispatch, setAdapter, props);
 
     // Set app state to Active
     if (isStartChatSuccessful) {
@@ -260,10 +260,10 @@ const initStartChat = async (chatSDK, dispatch, setAdapter, state, props, params
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 exports.initStartChat = initStartChat;
-const createAdapterAndSubscribe = async (chatSDK, dispatch, setAdapter) => {
+const createAdapterAndSubscribe = async (chatSDK, dispatch, setAdapter, props) => {
   var _newAdapter$activity$;
   // New adapter creation
-  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK);
+  const newAdapter = await (0, _createAdapter.createAdapter)(chatSDK, props);
   setAdapter(newAdapter);
   const chatToken = await chatSDK.getChatToken();
   dispatch({

package/lib/cjs/components/livechatwidget/interfaces/IBotAuthActivitySubscriberOptionalParams.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -354,6 +354,23 @@ const LiveChatWidgetStateful = props => {
         }
       }
     });
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.NetworkReconnected).subscribe(async () => {
+      var _window2, _window2$location;
+      if ((0, _utils.isThisSessionPopout)((_window2 = window) === null || _window2 === void 0 ? void 0 : (_window2$location = _window2.location) === null || _window2$location === void 0 ? void 0 : _window2$location.href)) {
+        return;
+      }
+      const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.WrapUp || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.state) === _Constants.LiveWorkItemState.Closed) {
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_DISCONNECT_EVENT_RECEIVED,
+          payload: true
+        });
+        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+          Event: _TelemetryConstants.TelemetryEvent.ChatDisconnectThreadEventReceived,
+          Description: "Chat disconnected due to timeout, user went offline or blocked the device (including closing laptop)"
+        });
+      }
+    });
 
     /**
      * This will allow to sync multiple tabs to handle minimize and maximize state, 
@@ -671,11 +688,24 @@ const LiveChatWidgetStateful = props => {
 
   // Handle Chat disconnect cases
   (0, _react2.useEffect)(() => {
+    var _inMemoryState$appSta5;
     const inMemoryState = (0, _createReducer.executeReducer)(state, {
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
       payload: null
     });
     (0, _chatDisconnectHelper.handleChatDisconnect)(props, inMemoryState, setWebChatStyles);
+    const chatDisconnectState = inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta5 = inMemoryState.appStates) === null || _inMemoryState$appSta5 === void 0 ? void 0 : _inMemoryState$appSta5.chatDisconnectEventReceived;
+    if (chatDisconnectState && adapter) {
+      try {
+        adapter.end();
+        adapter.close();
+      } catch (e) {
+        _TelemetryHelper.TelemetryHelper.logWebChatEvent(_TelemetryConstants.LogLevel.ERROR, {
+          Event: _TelemetryConstants.TelemetryEvent.EndingAdapterAfterDisconnectionError,
+          Description: _Constants.WidgetLoadCustomErrorString.CloseAdapterAfterDisconnectionErrorString
+        });
+      }
+    }
   }, [state.appStates.chatDisconnectEventReceived]);
 
   // if props state gets updates we need to update the renderingMiddlewareProps in the state

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -55,7 +55,7 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _props$webChatContain9, _props$webChatContain10;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _webChatContainerProp7, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14, _webChatContainerProp15, _props$webChatContain9, _props$webChatContain10;
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
@@ -171,6 +171,11 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] *,
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.textWhiteSpace}}
 
+        div[class="ac-input-container"] input.ac-multichoiceInput,
+        div[class="ac-input-container"] select.ac-multichoiceInput {
+            ${webChatContainerProps !== null && webChatContainerProps !== void 0 && (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) !== null && _webChatContainerProp7 !== void 0 && _webChatContainerProp7.choiceInputPadding ? `padding: ${webChatContainerProps.adaptiveCardStyles.choiceInputPadding} !important;` : ""}
+        }
+
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
             background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
             color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
@@ -180,16 +185,16 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:visited,
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
         }
 
-        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
+        .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp9 === void 0 ? void 0 : _webChatContainerProp9.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
         .ms_lcw_webchat_received_message img.webchat__render-markdown__external-link-icon {
             background-image: url(data:image/svg+xml;base64,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) !important;
             height: .75em;
             margin-left: .25em;
-            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp9 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp9 === void 0 ? void 0 : (_webChatContainerProp10 = _webChatContainerProp9.receivedMessageAnchorStyles) === null || _webChatContainerProp10 === void 0 ? void 0 : _webChatContainerProp10.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
+            filter:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp10 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp10 === void 0 ? void 0 : (_webChatContainerProp11 = _webChatContainerProp10.receivedMessageAnchorStyles) === null || _webChatContainerProp11 === void 0 ? void 0 : _webChatContainerProp11.filter) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.filter)};
         }
         pre {
             white-space: pre-wrap;
@@ -202,13 +207,13 @@ const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:visited,
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp12 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp12 === void 0 ? void 0 : (_webChatContainerProp13 = _webChatContainerProp12.receivedMessageAnchorStyles) === null || _webChatContainerProp13 === void 0 ? void 0 : _webChatContainerProp13.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
         }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,
         .ms_lcw_webchat_sent_message a:active {
-            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp13 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp13 === void 0 ? void 0 : (_webChatContainerProp14 = _webChatContainerProp13.sentMessageAnchorStyles) === null || _webChatContainerProp14 === void 0 ? void 0 : _webChatContainerProp14.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
+            color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp14 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp14 === void 0 ? void 0 : (_webChatContainerProp15 = _webChatContainerProp14.sentMessageAnchorStyles) === null || _webChatContainerProp15 === void 0 ? void 0 : _webChatContainerProp15.color) ?? (_defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === null || _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles === void 0 ? void 0 : _defaultSentMessageAnchorStyles.defaultSentMessageAnchorStyles.color)};
         }
 
         .webchat__bubble:not(.webchat__bubble--from-user) .webchat__bubble__content {

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatAdapter.js

@@ -12,11 +12,11 @@ class DesignerChatAdapter extends _mockadapter.default {
   constructor() {
     super();
     setTimeout(() => {
-      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Id venenatis a condimentum vitae?", undefined, 0);
-      this.postUserActivity("Diam donec adipiscing tristique risus nec feugiat in fermentum", 0);
-      (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "We are finding the best agent for your inquiry, please hold ...", 100);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Thank you for contacting us! How can I help you today?", undefined, 0);
+      this.postUserActivity("I need to change my address.", 0);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Okay, let me connect you with a live agent.", undefined, 100);
       (0, _chatAdapterUtils.postSystemMessageActivity)(this.activityObserver, "John has joined the chat", 100);
-      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "Neque viverra justo nec ultrices dui sapien eget mi proin", undefined, 100);
+      (0, _chatAdapterUtils.postBotMessageActivity)(this.activityObserver, "I'd be happy to help you update your account.", undefined, 100);
     }, 1000);
   }
   postUserActivity(text) {

package/lib/cjs/components/webchatcontainerstateful/common/DesignerChatSDK.js

@@ -6,12 +6,43 @@ Object.defineProperty(exports, "__esModule", {
 exports.DesignerChatSDK = void 0;
 var _DesignerChatAdapter = require("./DesignerChatAdapter");
 var _mockchatsdk = require("./mockchatsdk");
+function _defineProperty(obj, key, value) { key = _toPropertyKey(key); if (key in obj) { Object.defineProperty(obj, key, { value: value, enumerable: true, configurable: true, writable: true }); } else { obj[key] = value; } return obj; }
+function _toPropertyKey(arg) { var key = _toPrimitive(arg, "string"); return typeof key === "symbol" ? key : String(key); }
+function _toPrimitive(input, hint) { if (typeof input !== "object" || input === null) return input; var prim = input[Symbol.toPrimitive]; if (prim !== undefined) { var res = prim.call(input, hint || "default"); if (typeof res !== "object") return res; throw new TypeError("@@toPrimitive must return a primitive value."); } return (hint === "string" ? String : Number)(input); }
 class DesignerChatSDK extends _mockchatsdk.MockChatSDK {
   constructor() {
     super();
+    _defineProperty(this, "localeId", this.getLiveChatConfig().ChatWidgetLanguage.msdyn_localeid);
   }
   createChatAdapter() {
     return new _DesignerChatAdapter.DesignerChatAdapter();
   }
+  /**
+  * If the widget is running in designer mode, we mock the initialize response. We don't want
+  * any interactions with a real server in when designing LCW widget visually in Modern Admin.
+  *
+  * - All GUIDs were changed to 00000000-0000-0000-0000-000000000000.
+  * - msdyn_callingoptions was changed to disable calling functionality
+  */
+  getLiveChatConfig() {
+    return {
+      LiveWSAndLiveChatEngJoin: {
+        msdyn_widgetthemecolor: "19236002",
+        // msdyn_callingoptions was changed to disable calling functionality
+        msdyn_callingoptions: "192350000",
+        msdyn_widgettitle: "Let\u0027s chat",
+        msdyn_conversationmode: "192350000",
+        msdyn_avatarurl: "https://oc-cdn-ocprod.azureedge.net/livechatwidget/images/chatIcon.svg",
+        msdyn_name: "Let's Chat",
+        msdyn_postconversationsurveyenable: "false",
+        OutOfOperatingHours: "False",
+        ShowWidget: "True"
+      },
+      ChatWidgetLanguage: {
+        msdyn_localeid: "1033",
+        msdyn_languagename: "English - United States"
+      }
+    };
+  }
 }
 exports.DesignerChatSDK = DesignerChatSDK;

package/lib/cjs/components/webchatcontainerstateful/interfaces/IBotAuthConfig.js

@@ -0,0 +1 @@
+"use strict";

package/lib/cjs/index.js

@@ -33,6 +33,12 @@ Object.defineProperty(exports, "encodeComponentString", {
     return _omnichannelChatComponents.encodeComponentString;
   }
 });
+Object.defineProperty(exports, "getMockChatSDKIfApplicable", {
+  enumerable: true,
+  get: function () {
+    return _getMockChatSDKIfApplicable.getMockChatSDKIfApplicable;
+  }
+});
 Object.defineProperty(exports, "getWidgetCacheId", {
   enumerable: true,
   get: function () {
@@ -63,4 +69,5 @@ var _useChatSDKStore = _interopRequireDefault(require("./hooks/useChatSDKStore")
 var _utils = require("./common/utils");
 var _ConversationState = require("./contexts/common/ConversationState");
 var _LiveChatWidget = _interopRequireDefault(require("./components/livechatwidget/LiveChatWidget"));
+var _getMockChatSDKIfApplicable = require("./components/livechatwidget/common/getMockChatSDKIfApplicable");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }