@microsoft/omnichannel-chat-widget 1.6.3-main.6248890 → 1.6.3-main.d18adce

package/lib/cjs/common/utils.js

@@ -383,15 +383,20 @@ const debounceLeading = function (fn) {
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 exports.debounceLeading = debounceLeading;
-const getConversationDetailsCall = async chatSDK => {
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  let conversationDetails = undefined;
+const getConversationDetailsCall = async function (chatSDK) {
+  let liveChatContext = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : null;
+  let conversationDetails = undefined; // eslint-disable-line @typescript-eslint/no-explicit-any
+  const optionalParams = {}; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+  if (liveChatContext !== null && liveChatContext !== void 0 && liveChatContext.requestId && liveChatContext !== null && liveChatContext !== void 0 && liveChatContext.chatToken) {
+    optionalParams.liveChatContext = liveChatContext;
+  }
   try {
     _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
       Event: _TelemetryConstants.TelemetryEvent.GetConversationDetailsCallStarted,
       Description: "Conversation details call started"
     });
-    conversationDetails = await chatSDK.getConversationDetails();
+    conversationDetails = await chatSDK.getConversationDetails(optionalParams);
   } catch (error) {
     checkContactIdError(error);
     _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.ERROR, {

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -45,33 +45,38 @@ const EmailTranscriptPaneStateful = props => {
     });
     (0, _utils.setTabIndices)(elements, initialTabIndexMap, true);
   };
+  const onSend = (0, _react.useCallback)(async email => {
+    var _state$domainStates;
+    const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext;
+    closeEmailTranscriptPane();
+    const chatTranscriptBody = {
+      emailAddress: email,
+      attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
+    };
+    try {
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody, {
+        liveChatContext
+      }));
+      _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.EmailAddressSaved, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === null || _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === void 0 ? void 0 : _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
+        Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptSent,
+        Description: "Transcript sent to email successfully."
+      });
+    } catch (ex) {
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+        Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptFailed,
+        ExceptionDetails: {
+          exception: ex
+        }
+      });
+      const message = (0, _utils.formatTemplateString)(_defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+      _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
+    }
+  }, [props.attachmentMessage, props.bannerMessageOnError, chatSDK, state.domainStates.liveChatContext]);
   const controlProps = {
     id: "oclcw-emailTranscriptDialogContainer",
     dir: state.domainStates.globalDir,
-    onSend: async email => {
-      closeEmailTranscriptPane();
-      const chatTranscriptBody = {
-        emailAddress: email,
-        attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
-      };
-      try {
-        await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
-        _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.EmailAddressSaved, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === null || _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === void 0 ? void 0 : _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
-        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
-          Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptSent,
-          Description: "Transcript sent to email successfully."
-        });
-      } catch (ex) {
-        _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
-          Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptFailed,
-          ExceptionDetails: {
-            exception: ex
-          }
-        });
-        const message = (0, _utils.formatTemplateString)(_defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
-        _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
-      }
-    },
+    onSend,
     onCancel: () => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptCancelButtonClicked,

package/lib/cjs/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -12,6 +12,8 @@ var _TelemetryConstants = require("../../../common/telemetry/TelemetryConstants"
 var _createChatTranscript = _interopRequireDefault(require("../../../plugins/createChatTranscript"));
 var _dompurify = _interopRequireDefault(require("dompurify"));
 var _utils = require("../../../common/utils");
+var _createReducer = require("../../../contexts/createReducer");
+var _LiveChatWidgetActionType = require("../../../contexts/common/LiveChatWidgetActionType");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 const processDisplayName = displayName => {
   // if displayname matches "teamsvisitor:<some alphanumeric string>", we replace it with "Customer"
@@ -164,12 +166,16 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const downloadTranscript = async (chatSDK, downloadTranscriptProps, state) => {
-  var _state$domainStates, _state$domainStates2, _state$domainStates2$;
-  // Need to keep existing request id for scenarios when trnascript is downloaded after endchat
-  const liveChatContext = {
-    chatToken: state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken,
-    requestId: state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId
-  };
+  var _state$domainStates;
+  // Need to keep existing live chat context for scenarios when transcript is downloaded after endchat
+  let liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext;
+  if (!liveChatContext) {
+    const inMemoryState = (0, _createReducer.executeReducer)(state, {
+      type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+      payload: null
+    });
+    liveChatContext = inMemoryState.domainStates.liveChatContext;
+  }
   let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript({
     liveChatContext
   }));

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -200,10 +200,6 @@ const callingStateCleanUp = dispatch => {
 exports.callingStateCleanUp = callingStateCleanUp;
 const endChatStateCleanUp = dispatch => {
   // Need to clear these states immediately when chat ended from OC.
-  dispatch({
-    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
-    payload: undefined
-  });
   dispatch({
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_RECONNECT_ID,
     payload: undefined
@@ -248,6 +244,12 @@ const closeChatStateCleanUp = dispatch => {
       proactiveChatInNewWindow: false
     }
   });
+
+  // Clear live chat context only if chat widget is fully closed to support transcript calls after sessionclose is called
+  dispatch({
+    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+    payload: undefined
+  });
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -315,10 +317,8 @@ const chatTokenCleanUp = async dispatch => {
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CHAT_TOKEN,
     payload: undefined
   });
-  dispatch({
-    type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
-    payload: undefined
-  });
+
+  // Need to keep liveChatContext until chat is fully closed to for transcript download/email
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/cjs/components/livechatwidget/common/startChat.js

@@ -332,12 +332,14 @@ const canStartPopoutChat = async props => {
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
-  var _state$domainStates6, _state$domainStates6$;
+  var _state$domainStates6, _state$domainStates6$, _state$domainStates7;
   const requestIdFromCache = (_state$domainStates6 = state.domainStates) === null || _state$domainStates6 === void 0 ? void 0 : (_state$domainStates6$ = _state$domainStates6.liveChatContext) === null || _state$domainStates6$ === void 0 ? void 0 : _state$domainStates6$.requestId;
+  const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates7 = state.domainStates) === null || _state$domainStates7 === void 0 ? void 0 : _state$domainStates7.liveChatContext;
+
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
 
-  //Preserve current requestId
+  // Preserve current requestId
   const currentRequestId = chatSDK.requestId ?? "";
   dispatch({
     type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_INITIAL_CHAT_SDK_REQUEST_ID,
@@ -345,9 +347,8 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   });
   try {
     chatSDK.requestId = requestIdFromCache;
-    conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
+    conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK, liveChatContext);
     if (Object.keys(conversationDetails).length === 0) {
-      chatSDK.requestId = currentRequestId;
       return false;
     }
     if (conversationDetails.state === _Constants.LiveWorkItemState.Closed || conversationDetails.state === _Constants.LiveWorkItemState.WrapUp) {
@@ -355,7 +356,6 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
         payload: undefined
       });
-      chatSDK.requestId = currentRequestId;
       return false;
     }
     return true;
@@ -366,7 +366,6 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
         exception: `Conversation is not valid: ${error}`
       }
     });
-    chatSDK.requestId = currentRequestId;
     return false;
   }
 };

package/lib/esm/common/utils.js

@@ -351,15 +351,20 @@ export const debounceLeading = function (fn) {
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-export const getConversationDetailsCall = async chatSDK => {
-  // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  let conversationDetails = undefined;
+export const getConversationDetailsCall = async function (chatSDK) {
+  let liveChatContext = arguments.length > 1 && arguments[1] !== undefined ? arguments[1] : null;
+  let conversationDetails = undefined; // eslint-disable-line @typescript-eslint/no-explicit-any
+  const optionalParams = {}; // eslint-disable-line @typescript-eslint/no-explicit-any
+
+  if (liveChatContext !== null && liveChatContext !== void 0 && liveChatContext.requestId && liveChatContext !== null && liveChatContext !== void 0 && liveChatContext.chatToken) {
+    optionalParams.liveChatContext = liveChatContext;
+  }
   try {
     TelemetryHelper.logSDKEvent(LogLevel.INFO, {
       Event: TelemetryEvent.GetConversationDetailsCallStarted,
       Description: "Conversation details call started"
     });
-    conversationDetails = await chatSDK.getConversationDetails();
+    conversationDetails = await chatSDK.getConversationDetails(optionalParams);
   } catch (error) {
     checkContactIdError(error);
     TelemetryHelper.logSDKEvent(LogLevel.ERROR, {

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -1,5 +1,5 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
-import React, { useEffect, useState } from "react";
+import React, { useCallback, useEffect, useState } from "react";
 import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, formatTemplateString, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
 import { DimLayer } from "../dimlayer/DimLayer";
 import { InputValidationPane } from "@microsoft/omnichannel-chat-components";
@@ -36,33 +36,38 @@ export const EmailTranscriptPaneStateful = props => {
     });
     setTabIndices(elements, initialTabIndexMap, true);
   };
+  const onSend = useCallback(async email => {
+    var _state$domainStates;
+    const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext;
+    closeEmailTranscriptPane();
+    const chatTranscriptBody = {
+      emailAddress: email,
+      attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
+    };
+    try {
+      await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody, {
+        liveChatContext
+      }));
+      NotificationHandler.notifySuccess(NotificationScenarios.EmailAddressSaved, defaultMiddlewareLocalizedTexts === null || defaultMiddlewareLocalizedTexts === void 0 ? void 0 : defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
+      TelemetryHelper.logActionEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.EmailTranscriptSent,
+        Description: "Transcript sent to email successfully."
+      });
+    } catch (ex) {
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.EmailTranscriptFailed,
+        ExceptionDetails: {
+          exception: ex
+        }
+      });
+      const message = formatTemplateString(defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+      NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
+    }
+  }, [props.attachmentMessage, props.bannerMessageOnError, chatSDK, state.domainStates.liveChatContext]);
   const controlProps = {
     id: "oclcw-emailTranscriptDialogContainer",
     dir: state.domainStates.globalDir,
-    onSend: async email => {
-      closeEmailTranscriptPane();
-      const chatTranscriptBody = {
-        emailAddress: email,
-        attachmentMessage: (props === null || props === void 0 ? void 0 : props.attachmentMessage) ?? "The following attachment was uploaded during the conversation:"
-      };
-      try {
-        await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
-        NotificationHandler.notifySuccess(NotificationScenarios.EmailAddressSaved, defaultMiddlewareLocalizedTexts === null || defaultMiddlewareLocalizedTexts === void 0 ? void 0 : defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
-        TelemetryHelper.logActionEvent(LogLevel.INFO, {
-          Event: TelemetryEvent.EmailTranscriptSent,
-          Description: "Transcript sent to email successfully."
-        });
-      } catch (ex) {
-        TelemetryHelper.logActionEvent(LogLevel.ERROR, {
-          Event: TelemetryEvent.EmailTranscriptFailed,
-          ExceptionDetails: {
-            exception: ex
-          }
-        });
-        const message = formatTemplateString(defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
-        NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
-      }
-    },
+    onSend,
     onCancel: () => {
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.EmailTranscriptCancelButtonClicked,

package/lib/esm/components/footerstateful/downloadtranscriptstateful/DownloadTranscriptStateful.js

@@ -6,6 +6,8 @@ import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryCon
 import createChatTranscript from "../../../plugins/createChatTranscript";
 import DOMPurify from "dompurify";
 import { createFileAndDownload, isNullOrUndefined } from "../../../common/utils";
+import { executeReducer } from "../../../contexts/createReducer";
+import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidgetActionType";
 const processDisplayName = displayName => {
   // if displayname matches "teamsvisitor:<some alphanumeric string>", we replace it with "Customer"
   const displayNameRegex = ".+:.+";
@@ -157,12 +159,16 @@ const beautifyChatTranscripts = (chatTranscripts, renderMarkDown, attachmentMess
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 export const downloadTranscript = async (chatSDK, downloadTranscriptProps, state) => {
-  var _state$domainStates, _state$domainStates2, _state$domainStates2$;
-  // Need to keep existing request id for scenarios when trnascript is downloaded after endchat
-  const liveChatContext = {
-    chatToken: state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.chatToken,
-    requestId: state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : (_state$domainStates2$ = _state$domainStates2.chatToken) === null || _state$domainStates2$ === void 0 ? void 0 : _state$domainStates2$.requestId
-  };
+  var _state$domainStates;
+  // Need to keep existing live chat context for scenarios when transcript is downloaded after endchat
+  let liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.liveChatContext;
+  if (!liveChatContext) {
+    const inMemoryState = executeReducer(state, {
+      type: LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+      payload: null
+    });
+    liveChatContext = inMemoryState.domainStates.liveChatContext;
+  }
   let data = await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.getLiveChatTranscript({
     liveChatContext
   }));

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -192,10 +192,6 @@ export const callingStateCleanUp = dispatch => {
 };
 export const endChatStateCleanUp = dispatch => {
   // Need to clear these states immediately when chat ended from OC.
-  dispatch({
-    type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
-    payload: undefined
-  });
   dispatch({
     type: LiveChatWidgetActionType.SET_RECONNECT_ID,
     payload: undefined
@@ -239,6 +235,12 @@ export const closeChatStateCleanUp = dispatch => {
       proactiveChatInNewWindow: false
     }
   });
+
+  // Clear live chat context only if chat widget is fully closed to support transcript calls after sessionclose is called
+  dispatch({
+    type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
+    payload: undefined
+  });
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -303,10 +305,8 @@ const chatTokenCleanUp = async dispatch => {
     type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
     payload: undefined
   });
-  dispatch({
-    type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
-    payload: undefined
-  });
+
+  // Need to keep liveChatContext until chat is fully closed to for transcript download/email
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any

package/lib/esm/components/livechatwidget/common/startChat.js

@@ -324,12 +324,14 @@ const canStartPopoutChat = async props => {
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
-  var _state$domainStates6, _state$domainStates6$;
+  var _state$domainStates6, _state$domainStates6$, _state$domainStates7;
   const requestIdFromCache = (_state$domainStates6 = state.domainStates) === null || _state$domainStates6 === void 0 ? void 0 : (_state$domainStates6$ = _state$domainStates6.liveChatContext) === null || _state$domainStates6$ === void 0 ? void 0 : _state$domainStates6$.requestId;
+  const liveChatContext = state === null || state === void 0 ? void 0 : (_state$domainStates7 = state.domainStates) === null || _state$domainStates7 === void 0 ? void 0 : _state$domainStates7.liveChatContext;
+
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   let conversationDetails = undefined;
 
-  //Preserve current requestId
+  // Preserve current requestId
   const currentRequestId = chatSDK.requestId ?? "";
   dispatch({
     type: LiveChatWidgetActionType.SET_INITIAL_CHAT_SDK_REQUEST_ID,
@@ -337,9 +339,8 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
   });
   try {
     chatSDK.requestId = requestIdFromCache;
-    conversationDetails = await getConversationDetailsCall(chatSDK);
+    conversationDetails = await getConversationDetailsCall(chatSDK, liveChatContext);
     if (Object.keys(conversationDetails).length === 0) {
-      chatSDK.requestId = currentRequestId;
       return false;
     }
     if (conversationDetails.state === LiveWorkItemState.Closed || conversationDetails.state === LiveWorkItemState.WrapUp) {
@@ -347,7 +348,6 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
         type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
         payload: undefined
       });
-      chatSDK.requestId = currentRequestId;
       return false;
     }
     return true;
@@ -358,7 +358,6 @@ const checkIfConversationStillValid = async (chatSDK, dispatch, state) => {
         exception: `Conversation is not valid: ${error}`
       }
     });
-    chatSDK.requestId = currentRequestId;
     return false;
   }
 };

package/lib/types/common/utils.d.ts

@@ -30,7 +30,7 @@ export declare const addDelayInMs: (ms: number) => Promise<void>;
 export declare const getBroadcastChannelName: (widgetId: string, widgetInstanceId: string) => string;
 export declare const getWidgetCacheIdfromProps: (props: any, popoutChat?: boolean) => string;
 export declare const debounceLeading: (fn: any, ms?: number) => (...args: any[]) => void;
-export declare const getConversationDetailsCall: (chatSDK: any) => Promise<any>;
+export declare const getConversationDetailsCall: (chatSDK: any, liveChatContext?: any) => Promise<any>;
 export declare const checkContactIdError: (e: any) => void;
 export declare const createFileAndDownload: (fileName: string, blobData: string, mimeType: string) => void;
 /**

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.6.3-main.6248890",
+  "version": "1.6.3-main.d18adce",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",
@@ -74,8 +74,8 @@
     "webpack-cli": "^4.9.2"
   },
   "dependencies": {
-    "@microsoft/omnichannel-chat-components": "^1.1.2",
-    "@microsoft/omnichannel-chat-sdk": "1.6.3",
+    "@microsoft/omnichannel-chat-components": "^1.1.3",
+    "@microsoft/omnichannel-chat-sdk": "1.7.0",
     "abort-controller-es5": "^2.0.1",
     "dompurify": "^2.3.4",
     "markdown-it": "^12.3.2",