@microsoft/omnichannel-chat-widget 1.6.2-main.c7d45e8 → 1.6.3-main.0e66ed8

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -57,6 +57,7 @@ var _useChatSDKStore = _interopRequireDefault(require("../../../hooks/useChatSDK
 var _defaultAdaptiveCardStyles = require("../../webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles");
 var _StartChatErrorPaneStateful = _interopRequireDefault(require("../../startchaterrorpanestateful/StartChatErrorPaneStateful"));
 var _StartChatFailureType = require("../../../contexts/common/StartChatFailureType");
+var _createReducer = require("../../../contexts/createReducer");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -125,8 +126,12 @@ const LiveChatWidgetStateful = props => {
     const isReconnectTriggered = async () => {
       if ((0, _reconnectChatHelper.isReconnectEnabled)(props.chatConfig) === true && !(0, _reconnectChatHelper.isPersistentEnabled)(props.chatConfig)) {
         const noValidReconnectId = await (0, _reconnectChatHelper.handleChatReconnect)(chatSDK, props, dispatch, setAdapter, _startChat.initStartChat, state);
+        const inMemoryState = (0, _createReducer.executeReducer)(state, {
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+          payload: null
+        });
         // If chat reconnect has kicked in chat state will become Active or Reconnect. So just exit, else go next
-        if (!noValidReconnectId && (state.appStates.conversationState === _ConversationState.ConversationState.Active || state.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat)) {
+        if (!noValidReconnectId && (inMemoryState.appStates.conversationState === _ConversationState.ConversationState.Active || inMemoryState.appStates.conversationState === _ConversationState.ConversationState.ReconnectChat)) {
           return true;
         }
       }
@@ -139,9 +144,6 @@ const LiveChatWidgetStateful = props => {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
         payload: _ConversationState.ConversationState.Loading
       });
-      if (localState) {
-        localState.appStates.conversationState = _ConversationState.ConversationState.Loading;
-      }
 
       //Check if conversation state is not in wrapup or closed state
       isChatValid = await (0, _startChat.checkIfConversationStillValid)(chatSDK, dispatch, state);
@@ -158,7 +160,11 @@ const LiveChatWidgetStateful = props => {
         // adding the reconnect logic for the case when customer tries to reconnect from a new browser or InPrivate browser
         const reconnectTriggered = await isReconnectTriggered();
         if (!reconnectTriggered) {
-          await (0, _startChat.setPreChatAndInitiateChat)(chatSDK, dispatch, setAdapter, undefined, undefined, localState, props);
+          const inMemoryState = (0, _createReducer.executeReducer)(state, {
+            type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+            payload: null
+          });
+          await (0, _startChat.setPreChatAndInitiateChat)(chatSDK, dispatch, setAdapter, undefined, undefined, inMemoryState, props);
         }
         return;
       } else {
@@ -338,76 +344,70 @@ const LiveChatWidgetStateful = props => {
       }
     });
 
+    /**
+     * This will allow to sync multiple tabs to handle minimize and maximize state, 
+     * the event is expected to be emitted from scripting layer.
+     */
+    _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SyncMinimize).subscribe(msg => {
+      var _msg$payload4;
+      dispatch({
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
+        payload: msg === null || msg === void 0 ? void 0 : (_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.minimized
+      });
+    });
+
     // Start chat from SDK Event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.StartChat).subscribe(msg => {
-      var _msg$payload4, _msg$payload5, _msg$payload6;
+      var _msg$payload5, _msg$payload6, _msg$payload7, _msg$payload9, _inMemoryState$appSta, _inMemoryState$appSta2, _inMemoryState$appSta3, _inMemoryState$appSta4;
       // If the startChat event is not initiated by the same tab. Ignore the call
-      if (!(0, _utils.isNullOrUndefined)(msg === null || msg === void 0 ? void 0 : (_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.runtimeId) && (msg === null || msg === void 0 ? void 0 : (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
+      if (!(0, _utils.isNullOrUndefined)(msg === null || msg === void 0 ? void 0 : (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.runtimeId) && (msg === null || msg === void 0 ? void 0 : (_msg$payload6 = msg.payload) === null || _msg$payload6 === void 0 ? void 0 : _msg$payload6.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
         return;
       }
-      let stateWithUpdatedContext = state;
-      if (msg !== null && msg !== void 0 && (_msg$payload6 = msg.payload) !== null && _msg$payload6 !== void 0 && _msg$payload6.customContext) {
-        var _msg$payload7, _msg$payload8;
+      if (msg !== null && msg !== void 0 && (_msg$payload7 = msg.payload) !== null && _msg$payload7 !== void 0 && _msg$payload7.customContext) {
+        var _msg$payload8;
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.CustomContextReceived,
           Description: "CustomContext received through startChat event."
         });
         dispatch({
           type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
-          payload: msg === null || msg === void 0 ? void 0 : (_msg$payload7 = msg.payload) === null || _msg$payload7 === void 0 ? void 0 : _msg$payload7.customContext
+          payload: msg === null || msg === void 0 ? void 0 : (_msg$payload8 = msg.payload) === null || _msg$payload8 === void 0 ? void 0 : _msg$payload8.customContext
         });
-        stateWithUpdatedContext = {
-          ...state,
-          domainStates: {
-            ...state.domainStates,
-            customContext: msg === null || msg === void 0 ? void 0 : (_msg$payload8 = msg.payload) === null || _msg$payload8 === void 0 ? void 0 : _msg$payload8.customContext
-          }
-        };
       }
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
         Event: _TelemetryConstants.TelemetryEvent.StartChatEventRecevied,
         Description: "Start chat event received."
       });
+      const inMemoryState = (0, _createReducer.executeReducer)(state, {
+        type: _LiveChatWidgetActionType.LiveChatWidgetActionType.GET_IN_MEMORY_STATE,
+        payload: null
+      });
+      inMemoryState.domainStates.customContext = msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.customContext;
 
-      // DataStoreManager.clientDataStore?.swtichToSessionStorage(true);
-      const persistedState = (0, _utils.getStateFromCache)((0, _utils.getWidgetCacheIdfromProps)(props));
-
-      // Chat not found in cache - scenario: explicitly clearing cache and calling startChat SDK method
-      if (persistedState === undefined) {
+      // Only initiate new chat if widget runtime state is one of the followings
+      if (((_inMemoryState$appSta = inMemoryState.appStates) === null || _inMemoryState$appSta === void 0 ? void 0 : _inMemoryState$appSta.conversationState) === _ConversationState.ConversationState.Closed || ((_inMemoryState$appSta2 = inMemoryState.appStates) === null || _inMemoryState$appSta2 === void 0 ? void 0 : _inMemoryState$appSta2.conversationState) === _ConversationState.ConversationState.InActive || ((_inMemoryState$appSta3 = inMemoryState.appStates) === null || _inMemoryState$appSta3 === void 0 ? void 0 : _inMemoryState$appSta3.conversationState) === _ConversationState.ConversationState.Postchat) {
         _omnichannelChatComponents.BroadcastService.postMessage({
           eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
         });
-        (0, _startChat.prepareStartChat)(props, chatSDK, stateWithUpdatedContext, dispatch, setAdapter);
+        (0, _startChat.prepareStartChat)(props, chatSDK, inMemoryState, dispatch, setAdapter);
         return;
       }
 
-      // Chat exist in cache
-      if (persistedState) {
-        var _persistedState$appSt, _persistedState$appSt2, _persistedState$appSt3, _persistedState$appSt4;
-        // Only initiate new chat if widget state in cache in one of the followings
-        if (((_persistedState$appSt = persistedState.appStates) === null || _persistedState$appSt === void 0 ? void 0 : _persistedState$appSt.conversationState) === _ConversationState.ConversationState.Closed || ((_persistedState$appSt2 = persistedState.appStates) === null || _persistedState$appSt2 === void 0 ? void 0 : _persistedState$appSt2.conversationState) === _ConversationState.ConversationState.InActive || ((_persistedState$appSt3 = persistedState.appStates) === null || _persistedState$appSt3 === void 0 ? void 0 : _persistedState$appSt3.conversationState) === _ConversationState.ConversationState.Postchat) {
-          _omnichannelChatComponents.BroadcastService.postMessage({
-            eventName: _TelemetryConstants.BroadcastEvent.ChatInitiated
-          });
-          (0, _startChat.prepareStartChat)(props, chatSDK, stateWithUpdatedContext, dispatch, setAdapter);
-          return;
-        }
-
-        // If minimized, maximize the chat
-        if ((persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$appSt4 = persistedState.appStates) === null || _persistedState$appSt4 === void 0 ? void 0 : _persistedState$appSt4.isMinimized) === true) {
-          var _persistedState$domai, _persistedState$domai2, _persistedState$domai3, _persistedState$domai4;
-          dispatch({
-            type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
-            payload: false
-          });
-          _omnichannelChatComponents.BroadcastService.postMessage({
-            eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
-            payload: {
-              height: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai = persistedState.domainStates) === null || _persistedState$domai === void 0 ? void 0 : (_persistedState$domai2 = _persistedState$domai.widgetSize) === null || _persistedState$domai2 === void 0 ? void 0 : _persistedState$domai2.height,
-              width: persistedState === null || persistedState === void 0 ? void 0 : (_persistedState$domai3 = persistedState.domainStates) === null || _persistedState$domai3 === void 0 ? void 0 : (_persistedState$domai4 = _persistedState$domai3.widgetSize) === null || _persistedState$domai4 === void 0 ? void 0 : _persistedState$domai4.width
-            }
-          });
-        }
+      // If minimized, maximize the chat
+      if ((inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$appSta4 = inMemoryState.appStates) === null || _inMemoryState$appSta4 === void 0 ? void 0 : _inMemoryState$appSta4.isMinimized) === true) {
+        var _inMemoryState$domain, _inMemoryState$domain2, _inMemoryState$domain3, _inMemoryState$domain4;
+        dispatch({
+          type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
+          payload: false
+        });
+        _omnichannelChatComponents.BroadcastService.postMessage({
+          eventName: _TelemetryConstants.BroadcastEvent.MaximizeChat,
+          payload: {
+            height: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain = inMemoryState.domainStates) === null || _inMemoryState$domain === void 0 ? void 0 : (_inMemoryState$domain2 = _inMemoryState$domain.widgetSize) === null || _inMemoryState$domain2 === void 0 ? void 0 : _inMemoryState$domain2.height,
+            width: inMemoryState === null || inMemoryState === void 0 ? void 0 : (_inMemoryState$domain3 = inMemoryState.domainStates) === null || _inMemoryState$domain3 === void 0 ? void 0 : (_inMemoryState$domain4 = _inMemoryState$domain3.widgetSize) === null || _inMemoryState$domain4 === void 0 ? void 0 : _inMemoryState$domain4.width
+          }
+        });
+        return;
       }
     });
 
@@ -456,8 +456,8 @@ const LiveChatWidgetStateful = props => {
     // Listen to end chat event from other tabs
     const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
-      var _msg$payload9;
-      if ((msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
+      var _msg$payload10;
+      if ((msg === null || msg === void 0 ? void 0 : (_msg$payload10 = msg.payload) === null || _msg$payload10 === void 0 ? void 0 : _msg$payload10.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
         _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.PrepareEndChat,
           Description: "Received EndChat BroadcastEvent from other tabs. Closing this chat."

package/lib/cjs/components/webchatcontainerstateful/common/utils/isMaskingFromCustomer.js

@@ -4,6 +4,7 @@ Object.defineProperty(exports, "__esModule", {
   value: true
 });
 exports.isMaskingforCustomer = void 0;
+var _utils = require("../../../../common/utils");
 const isMaskingforCustomer = maskingInfo => {
   var _maskingInfo$setting;
   // If the masking info (containing masking setting and masking rules) is missing or empty, return false.
@@ -14,8 +15,9 @@ const isMaskingforCustomer = maskingInfo => {
 
   // If the masking rules are provided and;
   // If the masking setting is NOT null and masking for customer is NOT null, return the configuration
-  if ((_maskingInfo$setting = maskingInfo.setting) !== null && _maskingInfo$setting !== void 0 && _maskingInfo$setting.msdyn_maskforcustomer) {
-    return maskingInfo.setting.msdyn_maskforcustomer;
+  if (!(0, _utils.isNullOrUndefined)((_maskingInfo$setting = maskingInfo.setting) === null || _maskingInfo$setting === void 0 ? void 0 : _maskingInfo$setting.msdyn_maskforcustomer)) {
+    var _maskingInfo$setting2;
+    return (0, _utils.parseLowerCaseString)(maskingInfo === null || maskingInfo === void 0 ? void 0 : (_maskingInfo$setting2 = maskingInfo.setting) === null || _maskingInfo$setting2 === void 0 ? void 0 : _maskingInfo$setting2.msdyn_maskforcustomer) === "true";
   }
 
   // In all other cases, even if masking setting is missing, return true to apply the masking for backward compatibility (i.e. in old versions, OC does not have masking info settings)

package/lib/cjs/contexts/common/LiveChatWidgetActionType.js

@@ -52,4 +52,5 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SURVEY_MODE"] = 42] = "SET_SURVEY_MODE";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONFIRMATION_STATE"] = 43] = "SET_CONFIRMATION_STATE";
   LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_PARTICIPANT_TYPE"] = 44] = "SET_POST_CHAT_PARTICIPANT_TYPE";
+  LiveChatWidgetActionType[LiveChatWidgetActionType["GET_IN_MEMORY_STATE"] = 45] = "GET_IN_MEMORY_STATE";
 })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));

package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js

@@ -18,6 +18,16 @@ const getLiveChatWidgetContextInitialState = props => {
   const initialState = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(cacheTtlInMins, storageType).getData(widgetCacheId);
   if (!(0, _utils.isNullOrUndefined)(initialState)) {
     const initialStateFromCache = JSON.parse(initialState);
+
+    /*
+    * this step is needed to avoid the pre-chat pane to be injected in the DOM when the widget is reloaded, because wont be visible
+    * and it will be blocking all elements behind it
+    * as part of the flow, the pre-chat will be detected and then it will be displayed properly 
+    * this case is only and only for pre-chat pane.
+    * **/
+    if (initialStateFromCache.appStates.conversationState === _ConversationState.ConversationState.Prechat) {
+      initialStateFromCache.appStates.conversationState = _ConversationState.ConversationState.Closed;
+    }
     return initialStateFromCache;
   }
   const LiveChatWidgetContextInitialState = {