@microsoft/omnichannel-chat-widget 1.4.1-main.9bf5e75 → 1.4.1-main.cfe8ebd

package/lib/cjs/common/utils.js

@@ -3,7 +3,7 @@
 Object.defineProperty(exports, "__esModule", {
   value: true
 });
-exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheIdfromProps = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.createFileAndDownload = exports.checkContactIdError = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
+exports.setTabIndices = exports.setFocusOnSendBox = exports.setFocusOnElement = exports.preventFocusToMoveOutOfElement = exports.parseAdaptiveCardPayload = exports.newGuid = exports.isUndefinedOrEmpty = exports.isNullOrUndefined = exports.isNullOrEmptyString = exports.getWidgetEndChatEventName = exports.getWidgetCacheIdfromProps = exports.getWidgetCacheId = exports.getTimestampHourMinute = exports.getStateFromCache = exports.getLocaleDirection = exports.getIconText = exports.getDomain = exports.getConversationDetailsCall = exports.getBroadcastChannelName = exports.formatTemplateString = exports.findParentFocusableElementsWithoutChildContainer = exports.findAllFocusableElement = exports.extractPreChatSurveyResponseValues = exports.escapeHtml = exports.debounceLeading = exports.createTimer = exports.createFileAndDownload = exports.checkContactIdError = exports.changeLanguageCodeFormatForWebChat = exports.addDelayInMs = void 0;
 var _Constants = require("./Constants");
 var _TelemetryConstants = require("./telemetry/TelemetryConstants");
 var _omnichannelChatComponents = require("@microsoft/omnichannel-chat-components");
@@ -431,4 +431,21 @@ const createFileAndDownload = (fileName, blobData, mimeType) => {
   aElement.click();
   document.body.removeChild(aElement);
 };
-exports.createFileAndDownload = createFileAndDownload;
+
+/**
+ * 
+ * Replace placeholders with format {0}..{n} , in a string with values
+ * 
+ * @param template String with placeholders to be replaced
+ * @param values array of values to replace the placeholders
+ * @returns formatted string with replaced values
+ */
+// use of any for values as array of any type is passed
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+exports.createFileAndDownload = createFileAndDownload;
+const formatTemplateString = (templateMessage, values) => {
+  return templateMessage.replace(/{(\d+)}/g, (match, index) => {
+    return typeof values[index] !== "undefined" ? values[index] : match;
+  });
+};
+exports.formatTemplateString = formatTemplateString;

package/lib/cjs/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -16,6 +16,7 @@ var _Constants = require("../../common/Constants");
 var _TelemetryHelper = require("../../common/telemetry/TelemetryHelper");
 var _useChatContextStore = _interopRequireDefault(require("../../hooks/useChatContextStore"));
 var _useChatSDKStore = _interopRequireDefault(require("../../hooks/useChatSDKStore"));
+var _defaultMiddlewareLocalizedTexts = require("../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts");
 function _interopRequireDefault(obj) { return obj && obj.__esModule ? obj : { default: obj }; }
 function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "function") return null; var cacheBabelInterop = new WeakMap(); var cacheNodeInterop = new WeakMap(); return (_getRequireWildcardCache = function (nodeInterop) { return nodeInterop ? cacheNodeInterop : cacheBabelInterop; })(nodeInterop); }
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
@@ -55,6 +56,7 @@ const EmailTranscriptPaneStateful = props => {
       };
       try {
         await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
+        _NotificationHandler.NotificationHandler.notifySuccess(_NotificationScenarios.NotificationScenarios.EmailAddressSaved, _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === null || _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts === void 0 ? void 0 : _defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
         _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
           Event: _TelemetryConstants.TelemetryEvent.EmailTranscriptSent,
           Description: "Transcript sent to email successfully."
@@ -66,7 +68,8 @@ const EmailTranscriptPaneStateful = props => {
             exception: ex
           }
         });
-        _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? "Email transcript to " + email + " failed.");
+        const message = (0, _utils.formatTemplateString)(_defaultMiddlewareLocalizedTexts.defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+        _NotificationHandler.NotificationHandler.notifyError(_NotificationScenarios.NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
       }
     },
     onCancel: () => {

package/lib/cjs/components/livechatwidget/common/endChat.js

@@ -19,7 +19,7 @@ var _TelemetryManager = require("../../../common/telemetry/TelemetryManager");
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter) => {
   try {
-    var _conversationDetails$, _state$domainStates, _state$domainStates2;
+    var _conversationDetails$, _state$domainStates;
     // Use Case: If call is ongoing, end the call by simulating end call button click
     endVoiceVideoCallIfOngoing(chatSDK, dispatch);
     const conversationDetails = await (0, _utils.getConversationDetailsCall)(chatSDK);
@@ -44,10 +44,8 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     }
 
     // Use Case: Can render post chat scenarios
-    await (0, _renderSurveyHelpers.getPostChatContext)(chatSDK, state, dispatch);
-
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const postchatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext;
+    const postchatContext = (await (0, _renderSurveyHelpers.getPostChatContext)(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
       // For Customer intiated conversations, just close chat widget
@@ -66,7 +64,7 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, true, true);
 
     // Initiate post chat render
-    if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+    if (postchatContext) {
       await (0, _renderSurveyHelpers.initiatePostChat)(props, conversationDetails, state, dispatch, postchatContext);
       return;
     }

package/lib/cjs/components/livechatwidget/common/renderSurveyHelpers.js

@@ -48,24 +48,25 @@ const setSurveyMode = async (props, participantType, state, dispatch) => {
     return;
   }
 };
-const renderSurvey = async (state, dispatch) => {
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const renderSurvey = async (postChatContext, dispatch) => {
   if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Link) {
     setWidgetStateToInactive(dispatch);
     return;
   }
   if (postChatSurveyMode === _PostChatSurveyMode.PostChatSurveyMode.Embed) {
-    await embedModePostChatWorkflow(state, dispatch);
+    await embedModePostChatWorkflow(postChatContext, dispatch);
   }
 };
 
 // Function for embed mode postchat workflow which is essentially same for both customer and agent
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const embedModePostChatWorkflow = async (state, dispatch) => {
-  var _state$domainStates2;
+const embedModePostChatWorkflow = async (postChatContext, dispatch) => {
   _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
     Event: _TelemetryConstants.TelemetryEvent.EmbedModePostChatWorkflowStarted
   });
-  if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+  if (postChatContext) {
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: _ConversationState.ConversationState.PostchatLoading
@@ -76,7 +77,7 @@ const embedModePostChatWorkflow = async (state, dispatch) => {
       payload: _ConversationState.ConversationState.Postchat
     });
   } else {
-    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${state.domainStates.postChatContext}`;
+    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${postChatContext}`;
     _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
       Event: _TelemetryConstants.TelemetryEvent.AppStatesException,
       ExceptionDetails: {
@@ -92,7 +93,7 @@ const initiatePostChat = async (props, conversationDetailsParam, state, dispatch
   conversationDetails = conversationDetailsParam;
   const participantType = ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.participantType) ?? postchatContext.participantType;
   await setSurveyMode(props, participantType, state, dispatch);
-  await renderSurvey(state, dispatch);
+  await renderSurvey(postchatContext, dispatch);
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -107,8 +108,8 @@ const isPostChatEnabled = (props, state) => {
 exports.checkPostChatEnabled = isPostChatEnabled;
 const getPostChatContext = async (chatSDK, state, dispatch) => {
   try {
-    var _state$domainStates3;
-    if ((state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : _state$domainStates3.postChatContext) === undefined) {
+    var _state$domainStates2;
+    if ((state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.postChatContext) === undefined) {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
       const context = await chatSDK.getPostChatSurveyContext();
       _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -119,6 +120,7 @@ const getPostChatContext = async (chatSDK, state, dispatch) => {
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_CONTEXT,
         payload: context
       });
+      return context;
     }
   } catch (error) {
     _TelemetryHelper.TelemetryHelper.logSDKEvent(_TelemetryConstants.LogLevel.INFO, {

package/lib/cjs/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -61,7 +61,7 @@ function _getRequireWildcardCache(nodeInterop) { if (typeof WeakMap !== "functio
 function _interopRequireWildcard(obj, nodeInterop) { if (!nodeInterop && obj && obj.__esModule) { return obj; } if (obj === null || typeof obj !== "object" && typeof obj !== "function") { return { default: obj }; } var cache = _getRequireWildcardCache(nodeInterop); if (cache && cache.has(obj)) { return cache.get(obj); } var newObj = {}; var hasPropertyDescriptor = Object.defineProperty && Object.getOwnPropertyDescriptor; for (var key in obj) { if (key !== "default" && Object.prototype.hasOwnProperty.call(obj, key)) { var desc = hasPropertyDescriptor ? Object.getOwnPropertyDescriptor(obj, key) : null; if (desc && (desc.get || desc.set)) { Object.defineProperty(newObj, key, desc); } else { newObj[key] = obj[key]; } } } newObj.default = obj; if (cache) { cache.set(obj, newObj); } return newObj; }
 function _extends() { _extends = Object.assign ? Object.assign.bind() : function (target) { for (var i = 1; i < arguments.length; i++) { var source = arguments[i]; for (var key in source) { if (Object.prototype.hasOwnProperty.call(source, key)) { target[key] = source[key]; } } } return target; }; return _extends.apply(this, arguments); }
 const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps11, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$webChatContain10, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
+  var _props$webChatContain, _props$styleProps, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$webChatContain10, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
   const [state, dispatch] = (0, _useChatContextStore.default)();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = (0, _useChatAdapterStore.default)();
@@ -85,10 +85,15 @@ const LiveChatWidgetStateful = props => {
 
   //Scrollbar styles
   const scrollbarProps = Object.assign({}, _defaultScrollBarProps.defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
-  const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
-  (0, _omnichannelChatComponents.BroadcastServiceInitialize)(broadcastServiceChannelName);
+
+  // In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
+  if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
+    var _chatSDK$omnichannelC, _props$controlProps2;
+    const broadcastServiceChannelName = (0, _utils.getBroadcastChannelName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
+    (0, _omnichannelChatComponents.BroadcastServiceInitialize)(broadcastServiceChannelName);
+  }
   _TelemetryManager.TelemetryTimers.LcwLoadToChatButtonTimer = (0, _utils.createTimer)();
-  const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
+  const widgetElementId = ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.id) || "oc-lcw";
   const currentMessageCountRef = (0, _react2.useRef)(0);
   let widgetStateEventId = "";
   const lastLWICheckTimeRef = (0, _react2.useRef)(0);
@@ -178,8 +183,8 @@ const LiveChatWidgetStateful = props => {
     // Add default localStorage support for widget
     const widgetCacheId = (0, _utils.getWidgetCacheIdfromProps)(props);
     if (props.contextDataStore === undefined) {
-      var _props$controlProps3;
-      const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
+      var _props$controlProps4;
+      const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.cacheTtlInMins) ?? _Constants.Constants.CacheTtlInMinutes;
       const storageType = (props === null || props === void 0 ? void 0 : props.useSessionStorage) === true ? _Constants.StorageType.sessionStorage : _Constants.StorageType.localStorage;
       _DataStoreManager.DataStoreManager.clientDataStore = (0, _defaultClientDataStoreProvider.defaultClientDataStoreProvider)(cacheTtlInMins, storageType);
       (0, _defaultCacheManager.registerBroadcastServiceForStorage)(widgetCacheId, cacheTtlInMins, storageType);
@@ -188,7 +193,7 @@ const LiveChatWidgetStateful = props => {
     }
   };
   (0, _react2.useEffect)(() => {
-    var _props$controlProps4, _props$controlProps5, _props$controlProps6, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps8, _props$chatConfig2, _props$chatConfig2$Ch, _state$appStates5;
+    var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch, _state$appStates5;
     state.domainStates.confirmationPaneConfirmedOptionClicked = false;
     state.domainStates.confirmationState = _Constants.ConfirmationState.NotSet;
     setupClientDataStore();
@@ -200,17 +205,17 @@ const LiveChatWidgetStateful = props => {
     });
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
-      payload: ((_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.hideStartChatButton) || false
+      payload: ((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.hideStartChatButton) || false
     });
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_E2VV_ENABLED,
       payload: false
     });
-    if ((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.widgetInstanceId && !(0, _utils.isNullOrEmptyString)((_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId)) {
-      var _props$controlProps7;
+    if ((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.widgetInstanceId && !(0, _utils.isNullOrEmptyString)((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId)) {
+      var _props$controlProps8;
       dispatch({
         type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
-        payload: (_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId
+        payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
       });
     }
     if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== _Constants.E2VVOptions.NoCalling) {
@@ -229,7 +234,7 @@ const LiveChatWidgetStateful = props => {
     }
 
     // Initialize global dir
-    const globalDir = ((_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
+    const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? (0, _utils.getLocaleDirection)((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
     dispatch({
       type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_GLOBAL_DIR,
       payload: globalDir
@@ -265,7 +270,7 @@ const LiveChatWidgetStateful = props => {
 
   // useEffect for custom context
   (0, _react2.useEffect)(() => {
-    var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps10;
+    var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps11;
     // Add the custom context on receiving the SetCustomContext event
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.SetCustomContext).subscribe(msg => {
       _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
@@ -298,8 +303,8 @@ const LiveChatWidgetStateful = props => {
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(_TelemetryConstants.BroadcastEvent.HideChatVisibilityChangeEvent).subscribe(async event => {
       var _event$payload;
       if ((event === null || event === void 0 ? void 0 : (_event$payload = event.payload) === null || _event$payload === void 0 ? void 0 : _event$payload.isChatHidden) !== undefined) {
-        var _props$controlProps9;
-        if ((_props$controlProps9 = props.controlProps) !== null && _props$controlProps9 !== void 0 && _props$controlProps9.hideStartChatButton) {
+        var _props$controlProps10;
+        if ((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideStartChatButton) {
           var _event$payload2;
           dispatch({
             type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_MINIMIZED,
@@ -422,7 +427,7 @@ const LiveChatWidgetStateful = props => {
     });
 
     // Listen to end chat event from other tabs
-    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
+    const endChatEventName = (0, _utils.getWidgetEndChatEventName)(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
     _omnichannelChatComponents.BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
       var _msg$payload9;
       if ((msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.runtimeId) !== _TelemetryManager.TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
@@ -654,7 +659,7 @@ const LiveChatWidgetStateful = props => {
   };
   const chatWidgetDraggableConfig = {
     elementId: widgetElementId,
-    channel: ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "lcw",
+    channel: ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "lcw",
     disabled: ((_props$draggableChatW = props.draggableChatWidgetProps) === null || _props$draggableChatW === void 0 ? void 0 : _props$draggableChatW.disabled) === true ?? false // Draggable by default, unless explicitly disabled
   };
 

package/lib/cjs/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -55,13 +55,11 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain3, _props$webChatContain4, _defaultWebChatContai, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14;
   const {
     BasicWebChat
   } = _botframeworkWebchat.Components;
   const [state, dispatch] = (0, _.useChatContextStore)();
-  const magicCodeBroadcastChannel = new window.BroadcastChannel(_Constants.Constants.magicCodeBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
-  const magicCodeResponseBroadcastChannel = new window.BroadcastChannel(_Constants.Constants.magicCodeResponseBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
   const {
     webChatContainerProps,
     contextDataStore
@@ -69,7 +67,7 @@ const WebChatContainerStateful = props => {
   const containerStyles = {
     root: Object.assign({}, _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.containerStyles, webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.containerStyles, {
       display: state.appStates.isMinimized ? "none" : ""
-    }) // Use this instead of removing WebChat from the picture so that the activity observer inside the adapter is not invoked 
+    }) // Use this instead of removing WebChat from the picture so that the activity observer inside the adapter is not invoked
   };
 
   const localizedTexts = {
@@ -103,6 +101,21 @@ const WebChatContainerStateful = props => {
     }
   }, []);
   (0, _react2.useEffect)(() => {
+    var _props$webChatContain3, _props$webChatContain4;
+    if (!((_props$webChatContain3 = props.webChatContainerProps) !== null && _props$webChatContain3 !== void 0 && (_props$webChatContain4 = _props$webChatContain3.botMagicCode) !== null && _props$webChatContain4 !== void 0 && _props$webChatContain4.disabled)) {
+      return;
+    }
+    if (!window.BroadcastChannel) {
+      // eslint-disable-line @typescript-eslint/no-explicit-any
+      _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.ERROR, {
+        Event: _TelemetryConstants.TelemetryEvent.SuppressBotMagicCodeFailed,
+        Description: "BroadcastChannel not supported by default on current browser"
+      });
+      return;
+    }
+    const magicCodeBroadcastChannel = new window.BroadcastChannel(_Constants.Constants.magicCodeBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
+    const magicCodeResponseBroadcastChannel = new window.BroadcastChannel(_Constants.Constants.magicCodeResponseBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
+
     const eventListener = event => {
       // eslint-disable-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-empty-function
       const {
@@ -156,8 +169,8 @@ const WebChatContainerStateful = props => {
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.textWhiteSpace}}
 
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
-            background-color: ${((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : (_props$webChatContain4 = _props$webChatContain3.webChatStyles) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
-            color:${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
+            background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
+            color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = _defaultWebChatContainerStatefulProps.defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
         }
 
         div[class="ac-textBlock"] a:link,
@@ -165,11 +178,11 @@ const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
             color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.anchorColor};
-        } 
+        }
 
         .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? _defaultAdaptiveCardStyles.defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
-        .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon { 
+        .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon {
             background-image : url(data:image/svg+xml;base64,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) !important;
             height: '.75em';
             marginLeft: '.25em';
@@ -187,7 +200,7 @@ const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
             color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (_defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === null || _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles === void 0 ? void 0 : _defaultReceivedMessageAnchorStyles.defaultReceivedMessageAnchorStyles.color)};
-        } 
+        }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,

package/lib/cjs/components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts.js

@@ -32,6 +32,8 @@ const defaultMiddlewareLocalizedTexts = {
   MIDDLEWARE_MESSAGE_RETRY: "Retry",
   MIDDLEWARE_BANNER_CHAT_DISCONNECT: "Your conversation has been disconnected. For additional assistance, please start a new chat.",
   THIRD_PARTY_COOKIES_BLOCKED_ALERT_MESSAGE: "Third party cookies are blocked. Reloading this page will start a new conversation.",
-  MIDDLEWARE_BANNER_FILE_IS_MALICIOUS: "{0} has been blocked because the file may contain a malware."
+  MIDDLEWARE_BANNER_FILE_IS_MALICIOUS: "{0} has been blocked because the file may contain a malware.",
+  MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS: "Email will be sent after chat ends!",
+  MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR: "Email {0} could not be saved, try again later."
 };
 exports.defaultMiddlewareLocalizedTexts = defaultMiddlewareLocalizedTexts;

package/lib/cjs/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js

@@ -10,6 +10,7 @@ exports.NotificationScenarios = NotificationScenarios;
   NotificationScenarios["Connection"] = "connection";
   NotificationScenarios["DownloadTranscriptError"] = "download transcript";
   NotificationScenarios["EmailTranscriptError"] = "email transcript";
+  NotificationScenarios["EmailAddressSaved"] = "email address saved";
   NotificationScenarios["AttachmentError"] = "attachment";
   NotificationScenarios["InternetConnection"] = "internet connection";
   NotificationScenarios["MaxSizeError"] = "max size";

package/lib/esm/common/utils.js

@@ -396,4 +396,20 @@ export const createFileAndDownload = (fileName, blobData, mimeType) => {
   document.body.appendChild(aElement);
   aElement.click();
   document.body.removeChild(aElement);
+};
+
+/**
+ * 
+ * Replace placeholders with format {0}..{n} , in a string with values
+ * 
+ * @param template String with placeholders to be replaced
+ * @param values array of values to replace the placeholders
+ * @returns formatted string with replaced values
+ */
+// use of any for values as array of any type is passed
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const formatTemplateString = (templateMessage, values) => {
+  return templateMessage.replace(/{(\d+)}/g, (match, index) => {
+    return typeof values[index] !== "undefined" ? values[index] : match;
+  });
 };

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -1,6 +1,6 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
 import React, { useEffect, useState } from "react";
-import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
+import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, formatTemplateString, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
 import { DimLayer } from "../dimlayer/DimLayer";
 import { InputValidationPane } from "@microsoft/omnichannel-chat-components";
 import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
@@ -10,6 +10,7 @@ import { Regex } from "../../common/Constants";
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
+import { defaultMiddlewareLocalizedTexts } from "../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 export const EmailTranscriptPaneStateful = props => {
   var _props$controlProps;
   const initialTabIndexMap = new Map();
@@ -46,6 +47,7 @@ export const EmailTranscriptPaneStateful = props => {
       };
       try {
         await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
+        NotificationHandler.notifySuccess(NotificationScenarios.EmailAddressSaved, defaultMiddlewareLocalizedTexts === null || defaultMiddlewareLocalizedTexts === void 0 ? void 0 : defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
         TelemetryHelper.logActionEvent(LogLevel.INFO, {
           Event: TelemetryEvent.EmailTranscriptSent,
           Description: "Transcript sent to email successfully."
@@ -57,7 +59,8 @@ export const EmailTranscriptPaneStateful = props => {
             exception: ex
           }
         });
-        NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? "Email transcript to " + email + " failed.");
+        const message = formatTemplateString(defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+        NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
       }
     },
     onCancel: () => {

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -14,7 +14,7 @@ import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter) => {
   try {
-    var _conversationDetails$, _state$domainStates, _state$domainStates2;
+    var _conversationDetails$, _state$domainStates;
     // Use Case: If call is ongoing, end the call by simulating end call button click
     endVoiceVideoCallIfOngoing(chatSDK, dispatch);
     const conversationDetails = await getConversationDetailsCall(chatSDK);
@@ -39,10 +39,8 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     }
 
     // Use Case: Can render post chat scenarios
-    await getPostChatContext(chatSDK, state, dispatch);
-
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const postchatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext;
+    const postchatContext = (await getPostChatContext(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
       // For Customer intiated conversations, just close chat widget
@@ -61,7 +59,7 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
     endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, true, true);
 
     // Initiate post chat render
-    if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+    if (postchatContext) {
       await initiatePostChat(props, conversationDetails, state, dispatch, postchatContext);
       return;
     }

package/lib/esm/components/livechatwidget/common/renderSurveyHelpers.js

@@ -42,24 +42,25 @@ const setSurveyMode = async (props, participantType, state, dispatch) => {
     return;
   }
 };
-const renderSurvey = async (state, dispatch) => {
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const renderSurvey = async (postChatContext, dispatch) => {
   if (postChatSurveyMode === PostChatSurveyMode.Link) {
     setWidgetStateToInactive(dispatch);
     return;
   }
   if (postChatSurveyMode === PostChatSurveyMode.Embed) {
-    await embedModePostChatWorkflow(state, dispatch);
+    await embedModePostChatWorkflow(postChatContext, dispatch);
   }
 };
 
 // Function for embed mode postchat workflow which is essentially same for both customer and agent
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const embedModePostChatWorkflow = async (state, dispatch) => {
-  var _state$domainStates2;
+const embedModePostChatWorkflow = async (postChatContext, dispatch) => {
   TelemetryHelper.logActionEvent(LogLevel.INFO, {
     Event: TelemetryEvent.EmbedModePostChatWorkflowStarted
   });
-  if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+  if (postChatContext) {
     dispatch({
       type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: ConversationState.PostchatLoading
@@ -70,7 +71,7 @@ const embedModePostChatWorkflow = async (state, dispatch) => {
       payload: ConversationState.Postchat
     });
   } else {
-    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${state.domainStates.postChatContext}`;
+    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${postChatContext}`;
     TelemetryHelper.logActionEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.AppStatesException,
       ExceptionDetails: {
@@ -86,7 +87,7 @@ const initiatePostChat = async (props, conversationDetailsParam, state, dispatch
   conversationDetails = conversationDetailsParam;
   const participantType = ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.participantType) ?? postchatContext.participantType;
   await setSurveyMode(props, participantType, state, dispatch);
-  await renderSurvey(state, dispatch);
+  await renderSurvey(postchatContext, dispatch);
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -99,8 +100,8 @@ const isPostChatEnabled = (props, state) => {
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const getPostChatContext = async (chatSDK, state, dispatch) => {
   try {
-    var _state$domainStates3;
-    if ((state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : _state$domainStates3.postChatContext) === undefined) {
+    var _state$domainStates2;
+    if ((state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.postChatContext) === undefined) {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
       const context = await chatSDK.getPostChatSurveyContext();
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -111,6 +112,7 @@ const getPostChatContext = async (chatSDK, state, dispatch) => {
         type: LiveChatWidgetActionType.SET_POST_CHAT_CONTEXT,
         payload: context
       });
+      return context;
     }
   } catch (error) {
     TelemetryHelper.logSDKEvent(LogLevel.INFO, {

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -53,7 +53,7 @@ import useChatSDKStore from "../../../hooks/useChatSDKStore";
 import { defaultAdaptiveCardStyles } from "../../webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles";
 import { uuidv4 } from "@microsoft/omnichannel-chat-sdk";
 export const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps11, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$webChatContain10, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
+  var _props$webChatContain, _props$styleProps, _props$controlProps, _props$controlProps3, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps12, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$webChatContain10, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
   const [state, dispatch] = useChatContextStore();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useChatAdapterStore();
@@ -77,10 +77,15 @@ export const LiveChatWidgetStateful = props => {
 
   //Scrollbar styles
   const scrollbarProps = Object.assign({}, defaultScrollBarProps, props === null || props === void 0 ? void 0 : props.scrollBarProps);
-  const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.widgetInstanceId) ?? "");
-  BroadcastServiceInitialize(broadcastServiceChannelName);
+
+  // In case the broadcast channel is already initialized elsewhere; One tab can only hold 1 instance
+  if ((props === null || props === void 0 ? void 0 : (_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.skipBroadcastChannelInit) !== true) {
+    var _chatSDK$omnichannelC, _props$controlProps2;
+    const broadcastServiceChannelName = getBroadcastChannelName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC === void 0 ? void 0 : _chatSDK$omnichannelC.widgetId, ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.widgetInstanceId) ?? "");
+    BroadcastServiceInitialize(broadcastServiceChannelName);
+  }
   TelemetryTimers.LcwLoadToChatButtonTimer = createTimer();
-  const widgetElementId = ((_props$controlProps2 = props.controlProps) === null || _props$controlProps2 === void 0 ? void 0 : _props$controlProps2.id) || "oc-lcw";
+  const widgetElementId = ((_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.id) || "oc-lcw";
   const currentMessageCountRef = useRef(0);
   let widgetStateEventId = "";
   const lastLWICheckTimeRef = useRef(0);
@@ -170,8 +175,8 @@ export const LiveChatWidgetStateful = props => {
     // Add default localStorage support for widget
     const widgetCacheId = getWidgetCacheIdfromProps(props);
     if (props.contextDataStore === undefined) {
-      var _props$controlProps3;
-      const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps3 = props.controlProps) === null || _props$controlProps3 === void 0 ? void 0 : _props$controlProps3.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
+      var _props$controlProps4;
+      const cacheTtlInMins = (props === null || props === void 0 ? void 0 : (_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.cacheTtlInMins) ?? Constants.CacheTtlInMinutes;
       const storageType = (props === null || props === void 0 ? void 0 : props.useSessionStorage) === true ? StorageType.sessionStorage : StorageType.localStorage;
       DataStoreManager.clientDataStore = defaultClientDataStoreProvider(cacheTtlInMins, storageType);
       registerBroadcastServiceForStorage(widgetCacheId, cacheTtlInMins, storageType);
@@ -180,7 +185,7 @@ export const LiveChatWidgetStateful = props => {
     }
   };
   useEffect(() => {
-    var _props$controlProps4, _props$controlProps5, _props$controlProps6, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps8, _props$chatConfig2, _props$chatConfig2$Ch, _state$appStates5;
+    var _props$controlProps5, _props$controlProps6, _props$controlProps7, _props$chatConfig, _props$chatConfig$Liv, _props$controlProps9, _props$chatConfig2, _props$chatConfig2$Ch, _state$appStates5;
     state.domainStates.confirmationPaneConfirmedOptionClicked = false;
     state.domainStates.confirmationState = ConfirmationState.NotSet;
     setupClientDataStore();
@@ -192,17 +197,17 @@ export const LiveChatWidgetStateful = props => {
     });
     dispatch({
       type: LiveChatWidgetActionType.SET_START_CHAT_BUTTON_DISPLAY,
-      payload: ((_props$controlProps4 = props.controlProps) === null || _props$controlProps4 === void 0 ? void 0 : _props$controlProps4.hideStartChatButton) || false
+      payload: ((_props$controlProps5 = props.controlProps) === null || _props$controlProps5 === void 0 ? void 0 : _props$controlProps5.hideStartChatButton) || false
     });
     dispatch({
       type: LiveChatWidgetActionType.SET_E2VV_ENABLED,
       payload: false
     });
-    if ((_props$controlProps5 = props.controlProps) !== null && _props$controlProps5 !== void 0 && _props$controlProps5.widgetInstanceId && !isNullOrEmptyString((_props$controlProps6 = props.controlProps) === null || _props$controlProps6 === void 0 ? void 0 : _props$controlProps6.widgetInstanceId)) {
-      var _props$controlProps7;
+    if ((_props$controlProps6 = props.controlProps) !== null && _props$controlProps6 !== void 0 && _props$controlProps6.widgetInstanceId && !isNullOrEmptyString((_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId)) {
+      var _props$controlProps8;
       dispatch({
         type: LiveChatWidgetActionType.SET_WIDGET_INSTANCE_ID,
-        payload: (_props$controlProps7 = props.controlProps) === null || _props$controlProps7 === void 0 ? void 0 : _props$controlProps7.widgetInstanceId
+        payload: (_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.widgetInstanceId
       });
     }
     if (((_props$chatConfig = props.chatConfig) === null || _props$chatConfig === void 0 ? void 0 : (_props$chatConfig$Liv = _props$chatConfig.LiveWSAndLiveChatEngJoin) === null || _props$chatConfig$Liv === void 0 ? void 0 : _props$chatConfig$Liv.msdyn_callingoptions) !== E2VVOptions.NoCalling) {
@@ -221,7 +226,7 @@ export const LiveChatWidgetStateful = props => {
     }
 
     // Initialize global dir
-    const globalDir = ((_props$controlProps8 = props.controlProps) === null || _props$controlProps8 === void 0 ? void 0 : _props$controlProps8.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
+    const globalDir = ((_props$controlProps9 = props.controlProps) === null || _props$controlProps9 === void 0 ? void 0 : _props$controlProps9.dir) ?? getLocaleDirection((_props$chatConfig2 = props.chatConfig) === null || _props$chatConfig2 === void 0 ? void 0 : (_props$chatConfig2$Ch = _props$chatConfig2.ChatWidgetLanguage) === null || _props$chatConfig2$Ch === void 0 ? void 0 : _props$chatConfig2$Ch.msdyn_localeid);
     dispatch({
       type: LiveChatWidgetActionType.SET_GLOBAL_DIR,
       payload: globalDir
@@ -257,7 +262,7 @@ export const LiveChatWidgetStateful = props => {
 
   // useEffect for custom context
   useEffect(() => {
-    var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps10;
+    var _chatSDK$omnichannelC2, _chatSDK$omnichannelC3, _props$controlProps11;
     // Add the custom context on receiving the SetCustomContext event
     BroadcastService.getMessageByEventName(BroadcastEvent.SetCustomContext).subscribe(msg => {
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
@@ -290,8 +295,8 @@ export const LiveChatWidgetStateful = props => {
     BroadcastService.getMessageByEventName(BroadcastEvent.HideChatVisibilityChangeEvent).subscribe(async event => {
       var _event$payload;
       if ((event === null || event === void 0 ? void 0 : (_event$payload = event.payload) === null || _event$payload === void 0 ? void 0 : _event$payload.isChatHidden) !== undefined) {
-        var _props$controlProps9;
-        if ((_props$controlProps9 = props.controlProps) !== null && _props$controlProps9 !== void 0 && _props$controlProps9.hideStartChatButton) {
+        var _props$controlProps10;
+        if ((_props$controlProps10 = props.controlProps) !== null && _props$controlProps10 !== void 0 && _props$controlProps10.hideStartChatButton) {
           var _event$payload2;
           dispatch({
             type: LiveChatWidgetActionType.SET_MINIMIZED,
@@ -414,7 +419,7 @@ export const LiveChatWidgetStateful = props => {
     });
 
     // Listen to end chat event from other tabs
-    const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
+    const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "");
     BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
       var _msg$payload9;
       if ((msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.runtimeId) !== TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
@@ -646,7 +651,7 @@ export const LiveChatWidgetStateful = props => {
   };
   const chatWidgetDraggableConfig = {
     elementId: widgetElementId,
-    channel: ((_props$controlProps11 = props.controlProps) === null || _props$controlProps11 === void 0 ? void 0 : _props$controlProps11.widgetInstanceId) ?? "lcw",
+    channel: ((_props$controlProps12 = props.controlProps) === null || _props$controlProps12 === void 0 ? void 0 : _props$controlProps12.widgetInstanceId) ?? "lcw",
     disabled: ((_props$draggableChatW = props.draggableChatWidgetProps) === null || _props$draggableChatW === void 0 ? void 0 : _props$draggableChatW.disabled) === true ?? false // Draggable by default, unless explicitly disabled
   };
 

package/lib/esm/components/webchatcontainerstateful/WebChatContainerStateful.js

@@ -47,13 +47,11 @@ const createMagicCodeSuccessResponse = signin => {
   };
 };
 export const WebChatContainerStateful = props => {
-  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain3, _props$webChatContain4, _defaultWebChatContai, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14;
+  var _webChatContainerProp, _webChatContainerProp2, _webChatContainerProp3, _webChatContainerProp4, _webChatContainerProp5, _webChatContainerProp6, _props$webChatContain5, _props$webChatContain6, _defaultWebChatContai, _props$webChatContain7, _props$webChatContain8, _defaultWebChatContai2, _webChatContainerProp7, _webChatContainerProp8, _webChatContainerProp9, _webChatContainerProp10, _webChatContainerProp11, _webChatContainerProp12, _webChatContainerProp13, _webChatContainerProp14;
   const {
     BasicWebChat
   } = Components;
   const [state, dispatch] = useChatContextStore();
-  const magicCodeBroadcastChannel = new window.BroadcastChannel(Constants.magicCodeBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
-  const magicCodeResponseBroadcastChannel = new window.BroadcastChannel(Constants.magicCodeResponseBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
   const {
     webChatContainerProps,
     contextDataStore
@@ -61,7 +59,7 @@ export const WebChatContainerStateful = props => {
   const containerStyles = {
     root: Object.assign({}, defaultWebChatContainerStatefulProps.containerStyles, webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : webChatContainerProps.containerStyles, {
       display: state.appStates.isMinimized ? "none" : ""
-    }) // Use this instead of removing WebChat from the picture so that the activity observer inside the adapter is not invoked 
+    }) // Use this instead of removing WebChat from the picture so that the activity observer inside the adapter is not invoked
   };
 
   const localizedTexts = {
@@ -95,6 +93,21 @@ export const WebChatContainerStateful = props => {
     }
   }, []);
   useEffect(() => {
+    var _props$webChatContain3, _props$webChatContain4;
+    if (!((_props$webChatContain3 = props.webChatContainerProps) !== null && _props$webChatContain3 !== void 0 && (_props$webChatContain4 = _props$webChatContain3.botMagicCode) !== null && _props$webChatContain4 !== void 0 && _props$webChatContain4.disabled)) {
+      return;
+    }
+    if (!window.BroadcastChannel) {
+      // eslint-disable-line @typescript-eslint/no-explicit-any
+      TelemetryHelper.logActionEvent(LogLevel.ERROR, {
+        Event: TelemetryEvent.SuppressBotMagicCodeFailed,
+        Description: "BroadcastChannel not supported by default on current browser"
+      });
+      return;
+    }
+    const magicCodeBroadcastChannel = new window.BroadcastChannel(Constants.magicCodeBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
+    const magicCodeResponseBroadcastChannel = new window.BroadcastChannel(Constants.magicCodeResponseBroadcastChannel); // eslint-disable-line @typescript-eslint/no-explicit-any
+
     const eventListener = event => {
       // eslint-disable-line @typescript-eslint/no-explicit-any, @typescript-eslint/no-empty-function
       const {
@@ -148,8 +161,8 @@ export const WebChatContainerStateful = props => {
         div[class="ac-input-container"] * {white-space:${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp6 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp6 === void 0 ? void 0 : _webChatContainerProp6.textWhiteSpace) ?? defaultAdaptiveCardStyles.textWhiteSpace}}
 
         .ms_lcw_webchat_received_message>div.webchat__stacked-layout>div.webchat__stacked-layout__main>div.webchat__stacked-layout__content>div.webchat__stacked-layout__message-row>[class^=webchat]:not(.webchat__bubble--from-user)>.webchat__bubble__content {
-            background-color: ${((_props$webChatContain3 = props.webChatContainerProps) === null || _props$webChatContain3 === void 0 ? void 0 : (_props$webChatContain4 = _props$webChatContain3.webChatStyles) === null || _props$webChatContain4 === void 0 ? void 0 : _props$webChatContain4.bubbleBackground) ?? ((_defaultWebChatContai = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
-            color:${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleTextColor) ?? ((_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
+            background-color: ${((_props$webChatContain5 = props.webChatContainerProps) === null || _props$webChatContain5 === void 0 ? void 0 : (_props$webChatContain6 = _props$webChatContain5.webChatStyles) === null || _props$webChatContain6 === void 0 ? void 0 : _props$webChatContain6.bubbleBackground) ?? ((_defaultWebChatContai = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai === void 0 ? void 0 : _defaultWebChatContai.bubbleBackground)};
+            color:${((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.webChatStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.bubbleTextColor) ?? ((_defaultWebChatContai2 = defaultWebChatContainerStatefulProps.webChatStyles) === null || _defaultWebChatContai2 === void 0 ? void 0 : _defaultWebChatContai2.bubbleTextColor)};
         }
 
         div[class="ac-textBlock"] a:link,
@@ -157,11 +170,11 @@ export const WebChatContainerStateful = props => {
         div[class="ac-textBlock"] a:hover,
         div[class="ac-textBlock"] a:active {
             color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp7 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp7 === void 0 ? void 0 : _webChatContainerProp7.anchorColor) ?? defaultAdaptiveCardStyles.anchorColor};
-        } 
+        }
 
         .webchat__stacked-layout__content .ac-actionSet > .ac-pushButton > div {white-space: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp8 = webChatContainerProps.adaptiveCardStyles) === null || _webChatContainerProp8 === void 0 ? void 0 : _webChatContainerProp8.buttonWhiteSpace) ?? defaultAdaptiveCardStyles.buttonWhiteSpace} !important;}
 
-        .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon { 
+        .ms_lcw_webchat_received_message img.webchat__markdown__external-link-icon {
             background-image : url(data:image/svg+xml;base64,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) !important;
             height: '.75em';
             marginLeft: '.25em';
@@ -179,7 +192,7 @@ export const WebChatContainerStateful = props => {
         .ms_lcw_webchat_received_message a:hover,
         .ms_lcw_webchat_received_message a:active {
             color: ${(webChatContainerProps === null || webChatContainerProps === void 0 ? void 0 : (_webChatContainerProp11 = webChatContainerProps.renderingMiddlewareProps) === null || _webChatContainerProp11 === void 0 ? void 0 : (_webChatContainerProp12 = _webChatContainerProp11.receivedMessageAnchorStyles) === null || _webChatContainerProp12 === void 0 ? void 0 : _webChatContainerProp12.color) ?? (defaultReceivedMessageAnchorStyles === null || defaultReceivedMessageAnchorStyles === void 0 ? void 0 : defaultReceivedMessageAnchorStyles.color)};
-        } 
+        }
         .ms_lcw_webchat_sent_message a:link,
         .ms_lcw_webchat_sent_message a:visited,
         .ms_lcw_webchat_sent_message a:hover,

package/lib/esm/components/webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts.js

@@ -26,5 +26,7 @@ export const defaultMiddlewareLocalizedTexts = {
   MIDDLEWARE_MESSAGE_RETRY: "Retry",
   MIDDLEWARE_BANNER_CHAT_DISCONNECT: "Your conversation has been disconnected. For additional assistance, please start a new chat.",
   THIRD_PARTY_COOKIES_BLOCKED_ALERT_MESSAGE: "Third party cookies are blocked. Reloading this page will start a new conversation.",
-  MIDDLEWARE_BANNER_FILE_IS_MALICIOUS: "{0} has been blocked because the file may contain a malware."
+  MIDDLEWARE_BANNER_FILE_IS_MALICIOUS: "{0} has been blocked because the file may contain a malware.",
+  MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS: "Email will be sent after chat ends!",
+  MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR: "Email {0} could not be saved, try again later."
 };

package/lib/esm/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.js

@@ -3,6 +3,7 @@ export let NotificationScenarios;
   NotificationScenarios["Connection"] = "connection";
   NotificationScenarios["DownloadTranscriptError"] = "download transcript";
   NotificationScenarios["EmailTranscriptError"] = "email transcript";
+  NotificationScenarios["EmailAddressSaved"] = "email address saved";
   NotificationScenarios["AttachmentError"] = "attachment";
   NotificationScenarios["InternetConnection"] = "internet connection";
   NotificationScenarios["MaxSizeError"] = "max size";

package/lib/types/common/utils.d.ts

@@ -33,3 +33,12 @@ export declare const debounceLeading: (fn: any, ms?: number) => (...args: any[])
 export declare const getConversationDetailsCall: (chatSDK: any) => Promise<any>;
 export declare const checkContactIdError: (e: any) => void;
 export declare const createFileAndDownload: (fileName: string, blobData: string, mimeType: string) => void;
+/**
+ *
+ * Replace placeholders with format {0}..{n} , in a string with values
+ *
+ * @param template String with placeholders to be replaced
+ * @param values array of values to replace the placeholders
+ * @returns formatted string with replaced values
+ */
+export declare const formatTemplateString: (templateMessage: string, values: any) => string;

package/lib/types/components/livechatwidget/common/renderSurveyHelpers.d.ts

@@ -4,6 +4,6 @@ import { ILiveChatWidgetContext } from "../../../contexts/common/ILiveChatWidget
 import { ILiveChatWidgetProps } from "../interfaces/ILiveChatWidgetProps";
 declare const initiatePostChat: (props: ILiveChatWidgetProps, conversationDetailsParam: any, state: ILiveChatWidgetContext, dispatch: Dispatch<ILiveChatWidgetAction>, postchatContext: any) => Promise<void>;
 declare const isPostChatEnabled: (props: ILiveChatWidgetProps, state: ILiveChatWidgetContext) => boolean;
-declare const getPostChatContext: (chatSDK: any, state: ILiveChatWidgetContext, dispatch: Dispatch<ILiveChatWidgetAction>) => Promise<void>;
+declare const getPostChatContext: (chatSDK: any, state: ILiveChatWidgetContext, dispatch: Dispatch<ILiveChatWidgetAction>) => Promise<any>;
 declare const setWidgetStateToInactive: (dispatch: Dispatch<ILiveChatWidgetAction>) => Promise<void>;
 export { initiatePostChat, setWidgetStateToInactive, getPostChatContext, isPostChatEnabled as checkPostChatEnabled };

package/lib/types/components/livechatwidget/interfaces/ILiveChatWidgetControlProps.d.ts

@@ -17,4 +17,5 @@ export interface ILiveChatWidgetControlProps {
     hideStartChatButton?: boolean;
     widgetInstanceId?: string | undefined;
     cacheTtlInMins?: number;
+    skipBroadcastChannelInit?: boolean;
 }

package/lib/types/components/webchatcontainerstateful/webchatcontroller/enums/NotificationScenarios.d.ts

@@ -2,6 +2,7 @@ export declare enum NotificationScenarios {
     Connection = "connection",
     DownloadTranscriptError = "download transcript",
     EmailTranscriptError = "email transcript",
+    EmailAddressSaved = "email address saved",
     AttachmentError = "attachment",
     InternetConnection = "internet connection",
     MaxSizeError = "max size",

package/lib/types/contexts/common/ILiveChatWidgetLocalizedTexts.d.ts

@@ -28,4 +28,13 @@ export interface ILiveChatWidgetLocalizedTexts {
      * e.g. "{0} has been blocked because the file may contain a malware."
      */
     MIDDLEWARE_BANNER_FILE_IS_MALICIOUS?: string;
+    /**
+     * Success message, indicating the email address introduced has been registered to receive the transcript.
+     */
+    MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS?: string;
+    /**
+     * Error message, indicating the email address introduced couldnt be registered.
+     * {0} - e-mail address introduced
+     */
+    MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR?: string;
 }

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@microsoft/omnichannel-chat-widget",
-  "version": "1.4.1-main.9bf5e75",
+  "version": "1.4.1-main.cfe8ebd",
   "description": "Microsoft Omnichannel Chat Widget",
   "main": "lib/cjs/index.js",
   "types": "lib/types/index.d.ts",
@@ -74,8 +74,8 @@
     "webpack-cli": "^4.9.2"
   },
   "dependencies": {
-    "@microsoft/omnichannel-chat-components": "^1.0.8",
-    "@microsoft/omnichannel-chat-sdk": "1.5.4",
+    "@microsoft/omnichannel-chat-components": "^1.0.9",
+    "@microsoft/omnichannel-chat-sdk": "1.5.5",
     "abort-controller-es5": "^2.0.1",
     "dompurify": "^2.3.4",
     "markdown-it": "^12.3.2",