@microsoft/omnichannel-chat-widget 1.3.1-main.da9dc59 → 1.4.1-main.3c12a8b

package/lib/esm/assets/Icons.js

@@ -10,4 +10,7 @@ export const VideoIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3
 export const VisioIcon = "data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciDQogICAgdmlld0JveD0iMCAwIDIwNDggMjA0OCINCiAgICB3aWR0aD0iMTJweCINCiAgICBoZWlnaHQ9IjEycHgiPg0KICAgIDxwYXRoIGQ9Ik0yMDQ4IDQ3NXYxNDQ1cTAgMjctMTAgNTB0LTI3IDQwLTQxIDI4LTUwIDEwSDY0MHEtMjcgMC01MC0xMHQtNDAtMjctMjgtNDEtMTAtNTB2LTI1NkgxMTVxLTI0IDAtNDQtOXQtMzctMjUtMjUtMzYtOS00NVY2MjdxMC0yNCA5LTQ0dDI1LTM3IDM2LTI1IDQ1LTloMzk3VjEyOHEwLTI3IDEwLTUwdDI3LTQwIDQxLTI4IDUwLTEwaDkzM3EyNiAwIDQ5IDl0NDIgMjhsMzQ3IDM0N3ExOCAxOCAyNyA0MXQxMCA1MHptLTM4NC0yNTZ2MTY1aDE2NWwtMTY1LTE2NXpNNDkzIDE0MjRoMTYzbDI1NS02NzJINzQ1bC0xNDcgNDI3cS01IDE2LTEwIDMxdC0xMSAzMXEtNDEtMTIzLTgyLTI0NHQtODQtMjQ1SDI0MWwyNDggNjYyIDQgMTB6bTE0NyA0OTZoMTI4MFY1MTJoLTI1NnEtMjcgMC01MC0xMHQtNDAtMjctMjgtNDEtMTAtNTBWMTI4SDY0MHYzODRoMzk3cTI0IDAgNDQgOXQzNyAyNSAyNSAzNiA5IDQ1djkyMnEwIDI0LTkgNDR0LTI1IDM3LTM2IDI1LTQ1IDlINjQwdjI1NnptOTYwLTEyODBsMTkyIDE5Mi0xMjggMTI4djQ0OGgtMjU2djEyOGgtMTI4di0zODRoMTI4djEyOGgxMjhWOTYwbC0xMjgtMTI4IDE5Mi0xOTJ6IiAvPg0KPC9zdmc+";
 export const WordIcon = "data:image/svg+xml;base64,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";
 export const AlertIcon = "data:image/svg+xml;base64,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";
-export const NotificationAlertIcon = "data:image/svg+xml;base64,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";
+export const NotificationAlertIcon = "data:image/svg+xml;base64,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";
+export const FileScanInProgressIcon = "data:image/svg+xml;base64,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";
+export const MaliciousFileIcon = "data:image/svg+xml;base64,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";
+export const CrossIcon = "data:image/svg+xml;base64,PHN2ZyBjbGFzcz0iIiBmaWxsPSJyZWQiIHN0cm9rZS13aWR0aD0iMyIgZm9jdXNhYmxlPSJmYWxzZSIgaGVpZ2h0PSIxNCIgcm9sZT0icHJlc2VudGF0aW9uIiB2aWV3Qm94PSIwIDAgMTQgMTQiIHdpZHRoPSIxNCIgeG1sbnM9Imh0dHA6Ly93d3cudzMub3JnLzIwMDAvc3ZnIj48cGF0aCBkPSJNNy43MTA5NCA3TDEzLjEwMTYgMTIuMzk4NEwxMi4zOTg0IDEzLjEwMTZMNyA3LjcxMDk0TDEuNjAxNTYgMTMuMTAxNkwwLjg5ODQzOCAxMi4zOTg0TDYuMjg5MDYgN0wwLjg5ODQzOCAxLjYwMTU2TDEuNjAxNTYgMC44OTg0MzhMNyA2LjI4OTA2TDEyLjM5ODQgMC44OTg0MzhMMTMuMTAxNiAxLjYwMTU2TDcuNzEwOTQgN1oiPjwvcGF0aD48L3N2Zz4=";

package/lib/esm/common/telemetry/loggers/ariaTelemetryLogger.js

@@ -3,29 +3,10 @@ import { AWTLogManager } from "@microsoft/omnichannel-chat-sdk/lib/external/aria
 import { AWTCustomerContentKind, AWTPiiKind, AWTPropertyType } from "@microsoft/omnichannel-chat-sdk/lib/external/aria/common/Enums";
 import { Constants, AriaTelemetryConstants, EnvironmentVersion } from "../../Constants";
 import { TelemetryManager } from "../TelemetryManager";
-const AWTDefaultConfiguration = {
-  collectorUri: "https://browser.pipe.aria.microsoft.com/Collector/3.0/",
-  cacheMemorySizeLimitInNumberOfEvents: 10000,
-  disableCookiesUsage: false,
-  canSendStatEvent: eventName => {
-    return true;
-  },
-  // eslint-disable-line @typescript-eslint/no-unused-vars
-  clockSkewRefreshDurationInMins: 0
-};
 export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, collectiorUriForTelemetry, ariaTelemetryApplicationName) => {
   let _logger;
-
-  // AWTLogManager is a global variable. Reset after a logEvent() is required to prevent collisions with other components using AWTLogManager.
-  const resetAriaLogger = function () {
-    let configuration = arguments.length > 0 && arguments[0] !== undefined ? arguments[0] : AWTDefaultConfiguration;
-    AWTLogManager.flushAndTeardown();
-    AWTLogManager._isInitialized = false; // eslint-disable-line @typescript-eslint/no-explicit-any
-    AWTLogManager._isDestroyed = false; // eslint-disable-line @typescript-eslint/no-explicit-any
-    _logger = AWTLogManager.initialize(ariaTelemetryKey, configuration);
-  };
   const logger = () => {
-    if (!isNullOrEmptyString(ariaTelemetryKey)) {
+    if (isNullOrUndefined(_logger) && !isNullOrEmptyString(ariaTelemetryKey)) {
       const configuration = {
         disableCookiesUsage: disabledCookieUsage
       };
@@ -45,7 +26,7 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
         }
       }
       try {
-        resetAriaLogger(configuration);
+        _logger = AWTLogManager.initialize(ariaTelemetryKey, configuration);
         if (_logger === undefined) {
           _logger = AWTLogManager.getLogger(ariaTelemetryKey);
         }
@@ -87,7 +68,6 @@ export const ariaTelemetryLogger = (ariaTelemetryKey, disabledCookieUsage, colle
           eventProperties.properties[ariaTelemetryApplicationName] = nameProperty;
         }
         logger() ? logger().logEvent(eventProperties) : console.log("Unable to initialize aria logger");
-        resetAriaLogger();
       } catch (error) {
         console.error("Error in logging telemetry to Aria logger:" + error);
       }

package/lib/esm/common/utils.js

@@ -396,4 +396,20 @@ export const createFileAndDownload = (fileName, blobData, mimeType) => {
   document.body.appendChild(aElement);
   aElement.click();
   document.body.removeChild(aElement);
+};
+
+/**
+ * 
+ * Replace placeholders with format {0}..{n} , in a string with values
+ * 
+ * @param template String with placeholders to be replaced
+ * @param values array of values to replace the placeholders
+ * @returns formatted string with replaced values
+ */
+// use of any for values as array of any type is passed
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const formatTemplateString = (templateMessage, values) => {
+  return templateMessage.replace(/{(\d+)}/g, (match, index) => {
+    return typeof values[index] !== "undefined" ? values[index] : match;
+  });
 };

package/lib/esm/components/emailtranscriptpanestateful/EmailTranscriptPaneStateful.js

@@ -1,6 +1,6 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
 import React, { useEffect, useState } from "react";
-import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
+import { findAllFocusableElement, findParentFocusableElementsWithoutChildContainer, formatTemplateString, preventFocusToMoveOutOfElement, setFocusOnElement, setFocusOnSendBox, setTabIndices } from "../../common/utils";
 import { DimLayer } from "../dimlayer/DimLayer";
 import { InputValidationPane } from "@microsoft/omnichannel-chat-components";
 import { LiveChatWidgetActionType } from "../../contexts/common/LiveChatWidgetActionType";
@@ -10,6 +10,7 @@ import { Regex } from "../../common/Constants";
 import { TelemetryHelper } from "../../common/telemetry/TelemetryHelper";
 import useChatContextStore from "../../hooks/useChatContextStore";
 import useChatSDKStore from "../../hooks/useChatSDKStore";
+import { defaultMiddlewareLocalizedTexts } from "../webchatcontainerstateful/common/defaultProps/defaultMiddlewareLocalizedTexts";
 export const EmailTranscriptPaneStateful = props => {
   var _props$controlProps;
   const initialTabIndexMap = new Map();
@@ -46,6 +47,7 @@ export const EmailTranscriptPaneStateful = props => {
       };
       try {
         await (chatSDK === null || chatSDK === void 0 ? void 0 : chatSDK.emailLiveChatTranscript(chatTranscriptBody));
+        NotificationHandler.notifySuccess(NotificationScenarios.EmailAddressSaved, defaultMiddlewareLocalizedTexts === null || defaultMiddlewareLocalizedTexts === void 0 ? void 0 : defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_SUCCESS);
         TelemetryHelper.logActionEvent(LogLevel.INFO, {
           Event: TelemetryEvent.EmailTranscriptSent,
           Description: "Transcript sent to email successfully."
@@ -57,7 +59,8 @@ export const EmailTranscriptPaneStateful = props => {
             exception: ex
           }
         });
-        NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? "Email transcript to " + email + " failed.");
+        const message = formatTemplateString(defaultMiddlewareLocalizedTexts.MIDDLEWARE_BANNER_FILE_EMAIL_ADDRESS_RECORDED_ERROR, [email]);
+        NotificationHandler.notifyError(NotificationScenarios.EmailTranscriptError, (props === null || props === void 0 ? void 0 : props.bannerMessageOnError) ?? message);
       }
     },
     onCancel: () => {

package/lib/esm/components/livechatwidget/common/createAdapter.js

@@ -23,6 +23,11 @@ export const createAdapter = async chatSDK => {
           }
         }
       }
+    },
+    ACSAdapter: {
+      fileScan: {
+        disabled: false
+      }
     }
   };
   let adapter = await chatSDK.createChatAdapter(chatAdapterOptionalParams);

package/lib/esm/components/livechatwidget/common/endChat.js

@@ -1,7 +1,7 @@
-import { ConfirmationState, Constants, ConversationEndEntity } from "../../../common/Constants";
+import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType } from "../../../common/Constants";
 import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
 import { getAuthClientFunction, handleAuthentication } from "./authHelper";
-import { getConversationDetailsCall, getWidgetEndChatEventName, isNullOrEmptyString } from "../../../common/utils";
+import { getConversationDetailsCall, getWidgetEndChatEventName } from "../../../common/utils";
 import { getPostChatContext, initiatePostChat } from "./renderSurveyHelpers";
 import { BroadcastService } from "@microsoft/omnichannel-chat-components";
 import { ConversationState } from "../../../contexts/common/ConversationState";
@@ -9,34 +9,43 @@ import { LiveChatWidgetActionType } from "../../../contexts/common/LiveChatWidge
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
 import { WebChatStoreLoader } from "../../webchatcontainerstateful/webchatcontroller/WebChatStoreLoader";
 import { defaultWebChatContainerStatefulProps } from "../../webchatcontainerstateful/common/defaultProps/defaultWebChatContainerStatefulProps";
+import { TelemetryManager } from "../../../common/telemetry/TelemetryManager";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid) => {
+const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter) => {
   try {
-    var _conversationDetails$, _state$domainStates, _state$domainStates2;
+    var _conversationDetails$, _state$domainStates;
+    // Use Case: If call is ongoing, end the call by simulating end call button click
+    endVoiceVideoCallIfOngoing(chatSDK, dispatch);
     const conversationDetails = await getConversationDetailsCall(chatSDK);
 
-    // Use Case : When post chat is not configured
+    // Use Case: When post chat is not configured
     if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : (_conversationDetails$ = conversationDetails.canRenderPostChat) === null || _conversationDetails$ === void 0 ? void 0 : _conversationDetails$.toLowerCase()) === Constants.false) {
       var _state$appStates;
       // If ended by customer, just close chat
       if ((state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.conversationEndedBy) === ConversationEndEntity.Customer) {
-        await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true, uwid);
+        await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
       }
-      //Use Case: If ended by Agent, stay chat in InActive state
+      // Use Case: If ended by Agent, stay chat in InActive state
       return;
     }
 
-    // Use Case : Can render post chat scenarios
-    await getPostChatContext(chatSDK, state, dispatch);
+    // Register post chat participant type
+    if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.User) {
+      dispatch({
+        type: LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
+        payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
+      });
+    }
 
+    // Use Case: Can render post chat scenarios
     // eslint-disable-next-line @typescript-eslint/no-explicit-any
-    const postchatContext = state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext;
+    const postchatContext = (await getPostChatContext(chatSDK, state, dispatch)) ?? (state === null || state === void 0 ? void 0 : (_state$domainStates = state.domainStates) === null || _state$domainStates === void 0 ? void 0 : _state$domainStates.postChatContext);
     if (postchatContext === undefined) {
       var _state$appStates2;
       // For Customer intiated conversations, just close chat widget
       if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Customer) {
-        await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true, uwid);
+        await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
         return;
       }
 
@@ -47,10 +56,10 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
       });
       return;
     }
-    endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, true, true, uwid);
+    endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, true, true);
 
     // Initiate post chat render
-    if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+    if (postchatContext) {
       await initiatePostChat(props, conversationDetails, state, dispatch, postchatContext);
       return;
     }
@@ -65,7 +74,7 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
 
     //Close chat widget for any failure in embedded to allow to show start chat button
     if (((_props$controlProps = props.controlProps) === null || _props$controlProps === void 0 ? void 0 : _props$controlProps.hideStartChatButton) === false) {
-      await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true, uwid);
+      await endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
     }
   } finally {
     //Chat token clean up
@@ -74,8 +83,7 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const endChat = async function (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) {
-  let uwid = arguments.length > 10 && arguments[10] !== undefined ? arguments[10] : "";
+const endChat = async (props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => {
   if (!skipEndChatSDK && chatSDK.conversation) {
     try {
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -127,15 +135,39 @@ const endChat = async function (props, chatSDK, state, dispatch, setAdapter, set
       closeChatWidget(dispatch, props, state);
     }
   }
-  if (postMessageToOtherTab && !isNullOrEmptyString(uwid)) {
+  if (postMessageToOtherTab) {
     const endChatEventName = await getEndChatEventName(chatSDK, props);
     BroadcastService.postMessage({
       eventName: endChatEventName,
-      payload: uwid
+      payload: {
+        runtimeId: TelemetryManager.InternalTelemetryData.lcwRuntimeId
+      }
     });
   }
 };
-const endChatStateCleanUp = async dispatch => {
+export const callingStateCleanUp = async dispatch => {
+  dispatch({
+    type: LiveChatWidgetActionType.SHOW_CALLING_CONTAINER,
+    payload: false
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.SET_INCOMING_CALL,
+    payload: true
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.DISABLE_VIDEO_CALL,
+    payload: true
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.DISABLE_LOCAL_VIDEO,
+    payload: true
+  });
+  dispatch({
+    type: LiveChatWidgetActionType.DISABLE_REMOTE_VIDEO,
+    payload: true
+  });
+};
+export const endChatStateCleanUp = async dispatch => {
   // Need to clear these states immediately when chat ended from OC.
   dispatch({
     type: LiveChatWidgetActionType.SET_LIVE_CHAT_CONTEXT,
@@ -150,7 +182,7 @@ const endChatStateCleanUp = async dispatch => {
     payload: false
   });
 };
-const closeChatStateCleanUp = async dispatch => {
+export const closeChatStateCleanUp = async dispatch => {
   dispatch({
     type: LiveChatWidgetActionType.SET_CHAT_TOKEN,
     payload: undefined
@@ -185,6 +217,30 @@ const closeChatStateCleanUp = async dispatch => {
     }
   });
 };
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+export const endVoiceVideoCallIfOngoing = async (chatSDK, dispatch) => {
+  let callId = "";
+  try {
+    const voiceVideoCallingSdk = await chatSDK.getVoiceVideoCalling();
+    if (voiceVideoCallingSdk && voiceVideoCallingSdk.isInACall()) {
+      // eslint-disable-next-line @typescript-eslint/no-explicit-any
+      callId = voiceVideoCallingSdk.callId;
+      voiceVideoCallingSdk.stopCall();
+      TelemetryHelper.logCallingEvent(LogLevel.INFO, {
+        Event: TelemetryEvent.EndCallButtonClick
+      }, callId);
+      callingStateCleanUp(dispatch);
+    }
+  } catch (error) {
+    TelemetryHelper.logCallingEvent(LogLevel.ERROR, {
+      Event: TelemetryEvent.EndCallButtonClickException,
+      ExceptionDetails: {
+        exception: `Failed to End Call:  ${error}`
+      }
+    }, callId);
+  }
+};
 const closeChatWidget = (dispatch, props, state) => {
   var _state$appStates3;
   if (state !== null && state !== void 0 && (_state$appStates3 = state.appStates) !== null && _state$appStates3 !== void 0 && _state$appStates3.hideStartChatButton) {

package/lib/esm/components/livechatwidget/common/initWebChatComposer.js

@@ -63,6 +63,12 @@ export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) =>
           payload: ConversationEndEntity.Agent
         });
       }
+      if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.User) {
+        dispatch({
+          type: LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
+          payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
+        });
+      }
       TelemetryHelper.logActionEvent(LogLevel.INFO, {
         Event: TelemetryEvent.ConversationEndedThreadEventReceived,
         Description: "Conversation end by agent side or by timeout event received."

package/lib/esm/components/livechatwidget/common/renderSurveyHelpers.js

@@ -42,24 +42,25 @@ const setSurveyMode = async (props, participantType, state, dispatch) => {
     return;
   }
 };
-const renderSurvey = async (state, dispatch) => {
+
+// eslint-disable-next-line @typescript-eslint/no-explicit-any
+const renderSurvey = async (postChatContext, dispatch) => {
   if (postChatSurveyMode === PostChatSurveyMode.Link) {
     setWidgetStateToInactive(dispatch);
     return;
   }
   if (postChatSurveyMode === PostChatSurveyMode.Embed) {
-    await embedModePostChatWorkflow(state, dispatch);
+    await embedModePostChatWorkflow(postChatContext, dispatch);
   }
 };
 
 // Function for embed mode postchat workflow which is essentially same for both customer and agent
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
-const embedModePostChatWorkflow = async (state, dispatch) => {
-  var _state$domainStates2;
+const embedModePostChatWorkflow = async (postChatContext, dispatch) => {
   TelemetryHelper.logActionEvent(LogLevel.INFO, {
     Event: TelemetryEvent.EmbedModePostChatWorkflowStarted
   });
-  if (state !== null && state !== void 0 && (_state$domainStates2 = state.domainStates) !== null && _state$domainStates2 !== void 0 && _state$domainStates2.postChatContext) {
+  if (postChatContext) {
     dispatch({
       type: LiveChatWidgetActionType.SET_CONVERSATION_STATE,
       payload: ConversationState.PostchatLoading
@@ -70,7 +71,7 @@ const embedModePostChatWorkflow = async (state, dispatch) => {
       payload: ConversationState.Postchat
     });
   } else {
-    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${state.domainStates.postChatContext}`;
+    const error = `Conversation was Ended but App State was not set correctly: postChatContext = ${postChatContext}`;
     TelemetryHelper.logActionEvent(LogLevel.ERROR, {
       Event: TelemetryEvent.AppStatesException,
       ExceptionDetails: {
@@ -86,7 +87,7 @@ const initiatePostChat = async (props, conversationDetailsParam, state, dispatch
   conversationDetails = conversationDetailsParam;
   const participantType = ((_conversationDetails = conversationDetails) === null || _conversationDetails === void 0 ? void 0 : _conversationDetails.participantType) ?? postchatContext.participantType;
   await setSurveyMode(props, participantType, state, dispatch);
-  await renderSurvey(state, dispatch);
+  await renderSurvey(postchatContext, dispatch);
 };
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
@@ -99,8 +100,8 @@ const isPostChatEnabled = (props, state) => {
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const getPostChatContext = async (chatSDK, state, dispatch) => {
   try {
-    var _state$domainStates3;
-    if ((state === null || state === void 0 ? void 0 : (_state$domainStates3 = state.domainStates) === null || _state$domainStates3 === void 0 ? void 0 : _state$domainStates3.postChatContext) === undefined) {
+    var _state$domainStates2;
+    if ((state === null || state === void 0 ? void 0 : (_state$domainStates2 = state.domainStates) === null || _state$domainStates2 === void 0 ? void 0 : _state$domainStates2.postChatContext) === undefined) {
       // eslint-disable-next-line @typescript-eslint/no-explicit-any
       const context = await chatSDK.getPostChatSurveyContext();
       TelemetryHelper.logSDKEvent(LogLevel.INFO, {
@@ -111,6 +112,7 @@ const getPostChatContext = async (chatSDK, state, dispatch) => {
         type: LiveChatWidgetActionType.SET_POST_CHAT_CONTEXT,
         payload: context
       });
+      return context;
     }
   } catch (error) {
     TelemetryHelper.logSDKEvent(LogLevel.INFO, {

package/lib/esm/components/livechatwidget/livechatwidgetstateful/LiveChatWidgetStateful.js

@@ -6,9 +6,9 @@ import { ConfirmationState, Constants, ConversationEndEntity, E2VVOptions, LiveW
 import { Stack } from "@fluentui/react";
 import React, { useEffect, useRef, useState } from "react";
 import { checkIfConversationStillValid, initStartChat, prepareStartChat, setPreChatAndInitiateChat } from "../common/startChat";
-import { createTimer, getBroadcastChannelName, getConversationDetailsCall, getLocaleDirection, getStateFromCache, getWidgetCacheIdfromProps, getWidgetEndChatEventName, isNullOrEmptyString, isUndefinedOrEmpty, newGuid } from "../../../common/utils";
+import { createTimer, getBroadcastChannelName, getConversationDetailsCall, getLocaleDirection, getStateFromCache, getWidgetCacheIdfromProps, getWidgetEndChatEventName, isNullOrEmptyString, isNullOrUndefined, isUndefinedOrEmpty } from "../../../common/utils";
 import { defaultClientDataStoreProvider, isCookieAllowed } from "../../../common/storage/default/defaultClientDataStoreProvider";
-import { endChat, prepareEndChat } from "../common/endChat";
+import { endChat, endChatStateCleanUp, prepareEndChat } from "../common/endChat";
 import { handleChatReconnect, isPersistentEnabled, isReconnectEnabled } from "../common/reconnectChatHelper";
 import { shouldShowCallingContainer, shouldShowChatButton, shouldShowConfirmationPane, shouldShowEmailTranscriptPane, shouldShowHeader, shouldShowLoadingPane, shouldShowOutOfOfficeHoursPane, shouldShowPostChatLoadingPane, shouldShowPostChatSurveyPane, shouldShowPreChatSurveyPane, shouldShowProactiveChatPane, shouldShowReconnectChatPane, shouldShowWebChatContainer } from "../../../controller/componentController";
 import { ActivityStreamHandler } from "../common/ActivityStreamHandler";
@@ -30,7 +30,7 @@ import PreChatSurveyPaneStateful from "../../prechatsurveypanestateful/PreChatSu
 import ProactiveChatPaneStateful from "../../proactivechatpanestateful/ProactiveChatPaneStateful";
 import ReconnectChatPaneStateful from "../../reconnectchatpanestateful/ReconnectChatPaneStateful";
 import { TelemetryHelper } from "../../../common/telemetry/TelemetryHelper";
-import { TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
+import { TelemetryManager, TelemetryTimers } from "../../../common/telemetry/TelemetryManager";
 import WebChatContainerStateful from "../../webchatcontainerstateful/WebChatContainerStateful";
 import createDownloadTranscriptProps from "../common/createDownloadTranscriptProps";
 import { createFooter } from "../common/createFooter";
@@ -50,8 +50,10 @@ import { startProactiveChat } from "../common/startProactiveChat";
 import useChatAdapterStore from "../../../hooks/useChatAdapterStore";
 import useChatContextStore from "../../../hooks/useChatContextStore";
 import useChatSDKStore from "../../../hooks/useChatSDKStore";
+import { defaultAdaptiveCardStyles } from "../../webchatcontainerstateful/common/defaultStyles/defaultAdaptiveCardStyles";
+import { uuidv4 } from "@microsoft/omnichannel-chat-sdk";
 export const LiveChatWidgetStateful = props => {
-  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps11, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
+  var _props$webChatContain, _props$styleProps, _chatSDK$omnichannelC, _props$controlProps, _props$controlProps2, _state$appStates7, _props$webChatContain5, _state$appStates14, _props$webChatContain6, _props$controlProps11, _props$draggableChatW, _props$draggableChatW2, _props$draggableChatW3, _props$draggableChatW4, _props$draggableChatW5, _props$webChatContain7, _props$webChatContain8, _props$webChatContain9, _props$webChatContain10, _livechatProps$webCha, _livechatProps$styleP, _livechatProps$contro, _livechatProps$contro2, _livechatProps$compon, _livechatProps$contro3, _livechatProps$compon2, _livechatProps$contro4, _livechatProps$compon3, _livechatProps$contro5, _livechatProps$compon4, _livechatProps$contro6, _livechatProps$compon5, _livechatProps$contro7, _livechatProps$compon6, _livechatProps$contro8, _livechatProps$compon7, _livechatProps$contro9, _livechatProps$contro10, _livechatProps$compon8, _livechatProps$contro11, _livechatProps$compon9, _livechatProps$contro12, _livechatProps$compon10, _livechatProps$compon11, _livechatProps$compon12;
   const [state, dispatch] = useChatContextStore();
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const [adapter, setAdapter] = useChatAdapterStore();
@@ -84,8 +86,6 @@ export const LiveChatWidgetStateful = props => {
   const lastLWICheckTimeRef = useRef(0);
   let optionalParams;
   let activeCachedChatExist = false;
-  const uwid = useRef(""); // its an uniqueid per chatr instance
-
   const setOptionalParams = () => {
     var _state$appStates, _state$domainStates, _state$appStates3;
     if (!isUndefinedOrEmpty((_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.reconnectId)) {
@@ -186,7 +186,6 @@ export const LiveChatWidgetStateful = props => {
     setupClientDataStore();
     registerTelemetryLoggers(props, dispatch);
     createInternetConnectionChangeHandler();
-    uwid.current = newGuid();
     dispatch({
       type: LiveChatWidgetActionType.SET_WIDGET_ELEMENT_ID,
       payload: widgetElementId
@@ -319,23 +318,27 @@ export const LiveChatWidgetStateful = props => {
 
     // Start chat from SDK Event
     BroadcastService.getMessageByEventName(BroadcastEvent.StartChat).subscribe(msg => {
-      var _msg$payload4;
+      var _msg$payload4, _msg$payload5, _msg$payload6;
+      // If the startChat event is not initiated by the same tab. Ignore the call
+      if (!isNullOrUndefined(msg === null || msg === void 0 ? void 0 : (_msg$payload4 = msg.payload) === null || _msg$payload4 === void 0 ? void 0 : _msg$payload4.runtimeId) && (msg === null || msg === void 0 ? void 0 : (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.runtimeId) !== TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
+        return;
+      }
       let stateWithUpdatedContext = state;
-      if (msg !== null && msg !== void 0 && (_msg$payload4 = msg.payload) !== null && _msg$payload4 !== void 0 && _msg$payload4.customContext) {
-        var _msg$payload5, _msg$payload6;
+      if (msg !== null && msg !== void 0 && (_msg$payload6 = msg.payload) !== null && _msg$payload6 !== void 0 && _msg$payload6.customContext) {
+        var _msg$payload7, _msg$payload8;
         TelemetryHelper.logActionEvent(LogLevel.INFO, {
           Event: TelemetryEvent.CustomContextReceived,
           Description: "CustomContext received through startChat event."
         });
         dispatch({
           type: LiveChatWidgetActionType.SET_CUSTOM_CONTEXT,
-          payload: msg === null || msg === void 0 ? void 0 : (_msg$payload5 = msg.payload) === null || _msg$payload5 === void 0 ? void 0 : _msg$payload5.customContext
+          payload: msg === null || msg === void 0 ? void 0 : (_msg$payload7 = msg.payload) === null || _msg$payload7 === void 0 ? void 0 : _msg$payload7.customContext
         });
         stateWithUpdatedContext = {
           ...state,
           domainStates: {
             ...state.domainStates,
-            customContext: msg === null || msg === void 0 ? void 0 : (_msg$payload6 = msg.payload) === null || _msg$payload6 === void 0 ? void 0 : _msg$payload6.customContext
+            customContext: msg === null || msg === void 0 ? void 0 : (_msg$payload8 = msg.payload) === null || _msg$payload8 === void 0 ? void 0 : _msg$payload8.customContext
           }
         };
       }
@@ -413,9 +416,16 @@ export const LiveChatWidgetStateful = props => {
     // Listen to end chat event from other tabs
     const endChatEventName = getWidgetEndChatEventName(chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC2 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC2 === void 0 ? void 0 : _chatSDK$omnichannelC2.orgId, chatSDK === null || chatSDK === void 0 ? void 0 : (_chatSDK$omnichannelC3 = chatSDK.omnichannelConfig) === null || _chatSDK$omnichannelC3 === void 0 ? void 0 : _chatSDK$omnichannelC3.widgetId, ((_props$controlProps10 = props.controlProps) === null || _props$controlProps10 === void 0 ? void 0 : _props$controlProps10.widgetInstanceId) ?? "");
     BroadcastService.getMessageByEventName(endChatEventName).subscribe(msg => {
-      console.log("Receiving end chat event", JSON.stringify(msg.payload));
-      if (msg.payload !== uwid.current) {
+      var _msg$payload9;
+      if ((msg === null || msg === void 0 ? void 0 : (_msg$payload9 = msg.payload) === null || _msg$payload9 === void 0 ? void 0 : _msg$payload9.runtimeId) !== TelemetryManager.InternalTelemetryData.lcwRuntimeId) {
         endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, false);
+        endChatStateCleanUp(dispatch);
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        chatSDK.requestId = uuidv4();
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        chatSDK.chatToken = {};
+        // eslint-disable-next-line @typescript-eslint/no-explicit-any
+        chatSDK.reconnectId = null;
         return;
       }
     });
@@ -543,13 +553,13 @@ export const LiveChatWidgetStateful = props => {
 
     // If start chat failed, and C2 is trying to close chat widget
     if (state !== null && state !== void 0 && (_state$appStates9 = state.appStates) !== null && _state$appStates9 !== void 0 && _state$appStates9.startChatFailed || (state === null || state === void 0 ? void 0 : (_state$appStates10 = state.appStates) === null || _state$appStates10 === void 0 ? void 0 : _state$appStates10.conversationState) === ConversationState.Postchat) {
-      endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true, uwid.current);
+      endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, true, false, true);
       return;
     }
 
     // Scenario -> Chat was InActive and closing the chat (Refresh scenario on post chat)
     if ((state === null || state === void 0 ? void 0 : (_state$appStates11 = state.appStates) === null || _state$appStates11 === void 0 ? void 0 : _state$appStates11.conversationState) === ConversationState.InActive) {
-      endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true, uwid.current);
+      endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, false, false, true);
       return;
     }
     if ((state === null || state === void 0 ? void 0 : (_state$appStates12 = state.appStates) === null || _state$appStates12 === void 0 ? void 0 : _state$appStates12.conversationEndedBy) === ConversationEndEntity.Agent || (state === null || state === void 0 ? void 0 : (_state$appStates13 = state.appStates) === null || _state$appStates13 === void 0 ? void 0 : _state$appStates13.conversationEndedBy) === ConversationEndEntity.Bot) {
@@ -560,7 +570,7 @@ export const LiveChatWidgetStateful = props => {
     }
 
     // All other cases
-    prepareEndChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid.current);
+    prepareEndChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
   }, [state === null || state === void 0 ? void 0 : (_state$appStates14 = state.appStates) === null || _state$appStates14 === void 0 ? void 0 : _state$appStates14.conversationEndedBy]);
 
   // Publish chat widget state
@@ -618,13 +628,13 @@ export const LiveChatWidgetStateful = props => {
   };
   const setPostChatContextRelay = () => setPostChatContextAndLoadSurvey(chatSDK, dispatch);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab, uwid.current);
+  const endChatRelay = (adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab) => endChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, skipEndChatSDK, skipCloseChat, postMessageToOtherTab);
   const prepareStartChatRelay = () => prepareStartChat(props, chatSDK, state, dispatch, setAdapter);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
   const initStartChatRelay = (optionalParams, persistedState) => initStartChat(chatSDK, dispatch, setAdapter, state, props, optionalParams, persistedState);
   const confirmationPaneProps = initConfirmationPropsComposer(props);
   // eslint-disable-next-line @typescript-eslint/no-explicit-any
-  const prepareEndChatRelay = () => prepareEndChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter, uwid.current);
+  const prepareEndChatRelay = () => prepareEndChat(props, chatSDK, state, dispatch, setAdapter, setWebChatStyles, adapter);
   const webChatProps = initWebChatComposer(props, state, dispatch, chatSDK, endChatRelay);
   const downloadTranscriptProps = createDownloadTranscriptProps(props.downloadTranscriptProps, {
     ...(defaultWebChatContainerStatefulProps === null || defaultWebChatContainerStatefulProps === void 0 ? void 0 : defaultWebChatContainerStatefulProps.webChatStyles),
@@ -668,7 +678,11 @@ export const LiveChatWidgetStateful = props => {
                 background: ${scrollbarProps.thumbHoverColor};
             }
             `), /*#__PURE__*/React.createElement(DraggableChatWidget, chatWidgetDraggableConfig, /*#__PURE__*/React.createElement(Composer, _extends({}, webChatProps, {
-    styleOptions: webChatStyles,
+    styleOptions: {
+      ...webChatStyles,
+      bubbleBackground: ((_props$webChatContain7 = props.webChatContainerProps) === null || _props$webChatContain7 === void 0 ? void 0 : (_props$webChatContain8 = _props$webChatContain7.adaptiveCardStyles) === null || _props$webChatContain8 === void 0 ? void 0 : _props$webChatContain8.background) ?? defaultAdaptiveCardStyles.background,
+      bubbleTextColor: ((_props$webChatContain9 = props.webChatContainerProps) === null || _props$webChatContain9 === void 0 ? void 0 : (_props$webChatContain10 = _props$webChatContain9.adaptiveCardStyles) === null || _props$webChatContain10 === void 0 ? void 0 : _props$webChatContain10.color) ?? defaultAdaptiveCardStyles.color
+    },
     directLine: ((_livechatProps$webCha = livechatProps.webChatContainerProps) === null || _livechatProps$webCha === void 0 ? void 0 : _livechatProps$webCha.directLine) ?? adapter ?? defaultWebChatContainerStatefulProps.directLine
   }), /*#__PURE__*/React.createElement(Stack, {
     id: widgetElementId,

package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js

@@ -1,6 +1,6 @@
 import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
 import React, { useEffect } from "react";
-import { ConversationEndEntity } from "../../common/Constants";
+import { ParticipantType } from "../../common/Constants";
 import { CustomerVoiceEvents } from "./enums/CustomerVoiceEvents";
 import { PostChatSurveyMode } from "./enums/PostChatSurveyMode";
 import { PostChatSurveyPane } from "@microsoft/omnichannel-chat-components";
@@ -18,14 +18,17 @@ const generateSurveyInviteLink = function (surveyInviteLink, isEmbed, locale, co
   return surveyLink;
 };
 export const PostChatSurveyPaneStateful = props => {
-  var _props$styleProps, _state$appStates, _state$appStates2, _props$controlProps;
+  var _props$styleProps, _state$appStates, _props$controlProps;
   const [state] = useChatContextStore();
   const generalStyleProps = Object.assign({}, defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
     display: state.appStates.isMinimized ? "none" : "contents"
   });
   let surveyInviteLink = "";
   const surveyMode = (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.selectedSurveyMode) === PostChatSurveyMode.Embed;
-  if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Bot && state.domainStates.postChatContext.botSurveyInviteLink) {
+  if (state.domainStates.postChatContext.botSurveyInviteLink &&
+  // Bot survey enabled
+  state.appStates.postChatParticipantType === ParticipantType.Bot) {
+    // Only Bot has engaged
     surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.botSurveyInviteLink, surveyMode, state.domainStates.postChatContext.botFormsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
   } else {
     surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.surveyInviteLink, surveyMode, state.domainStates.postChatContext.formsProLocale, props.isCustomerVoiceSurveyCompact ?? true);