@microsoft/omnichannel-chat-widget 1.3.1-main.c1cf6d6 → 1.3.1-main.cb0a057

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Files changed (15) hide show
  1. package/lib/cjs/components/livechatwidget/common/endChat.js +8 -0
  2. package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js +6 -0
  3. package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +5 -2
  4. package/lib/cjs/contexts/common/LiveChatWidgetActionType.js +1 -0
  5. package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js +2 -1
  6. package/lib/cjs/contexts/createReducer.js +8 -0
  7. package/lib/esm/components/livechatwidget/common/endChat.js +9 -1
  8. package/lib/esm/components/livechatwidget/common/initWebChatComposer.js +6 -0
  9. package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js +6 -3
  10. package/lib/esm/contexts/common/LiveChatWidgetActionType.js +1 -0
  11. package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js +2 -1
  12. package/lib/esm/contexts/createReducer.js +8 -0
  13. package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts +2 -1
  14. package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts +2 -1
  15. package/package.json +1 -1
package/lib/cjs/components/livechatwidget/common/endChat.js CHANGED
@@ -34,6 +34,14 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
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  return;
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  }
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+ // Register post chat participant type
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+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.ParticipantType.User) {
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+ dispatch({
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+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
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+ payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
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+ });
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+ }
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+
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  // Use Case: Can render post chat scenarios
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  await (0, _renderSurveyHelpers.getPostChatContext)(chatSDK, state, dispatch);
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package/lib/cjs/components/livechatwidget/common/initWebChatComposer.js CHANGED
@@ -69,6 +69,12 @@ const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) => {
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  payload: _Constants.ConversationEndEntity.Agent
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  });
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  }
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+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === _Constants.ParticipantType.User) {
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+ dispatch({
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+ type: _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
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+ payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
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+ });
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+ }
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  _TelemetryHelper.TelemetryHelper.logActionEvent(_TelemetryConstants.LogLevel.INFO, {
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  Event: _TelemetryConstants.TelemetryEvent.ConversationEndedThreadEventReceived,
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  Description: "Conversation end by agent side or by timeout event received."
package/lib/cjs/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js CHANGED
@@ -27,14 +27,17 @@ const generateSurveyInviteLink = function (surveyInviteLink, isEmbed, locale, co
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  return surveyLink;
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  };
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  const PostChatSurveyPaneStateful = props => {
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- var _props$styleProps, _state$appStates, _state$appStates2, _props$controlProps;
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+ var _props$styleProps, _state$appStates, _props$controlProps;
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  const [state] = (0, _useChatContextStore.default)();
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  const generalStyleProps = Object.assign({}, _defaultgeneralPostChatSurveyPaneStyleProps.defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
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  display: state.appStates.isMinimized ? "none" : "contents"
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  });
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  let surveyInviteLink = "";
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  const surveyMode = (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.selectedSurveyMode) === _PostChatSurveyMode.PostChatSurveyMode.Embed;
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- if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === _Constants.ConversationEndEntity.Bot && state.domainStates.postChatContext.botSurveyInviteLink) {
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+ if (state.domainStates.postChatContext.botSurveyInviteLink &&
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+ // Bot survey enabled
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+ state.appStates.postChatParticipantType === _Constants.ParticipantType.Bot) {
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+ // Only Bot has engaged
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  surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.botSurveyInviteLink, surveyMode, state.domainStates.postChatContext.botFormsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
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  } else {
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  surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.surveyInviteLink, surveyMode, state.domainStates.postChatContext.formsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
package/lib/cjs/contexts/common/LiveChatWidgetActionType.js CHANGED
@@ -50,4 +50,5 @@ exports.LiveChatWidgetActionType = LiveChatWidgetActionType;
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_DISCONNECT_EVENT_RECEIVED"] = 40] = "SET_CHAT_DISCONNECT_EVENT_RECEIVED";
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SURVEY_MODE"] = 41] = "SET_SURVEY_MODE";
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONFIRMATION_STATE"] = 42] = "SET_CONFIRMATION_STATE";
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+ LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_PARTICIPANT_TYPE"] = 43] = "SET_POST_CHAT_PARTICIPANT_TYPE";
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  })(LiveChatWidgetActionType || (exports.LiveChatWidgetActionType = LiveChatWidgetActionType = {}));
package/lib/cjs/contexts/common/LiveChatWidgetContextInitialState.js CHANGED
@@ -59,7 +59,8 @@ const getLiveChatWidgetContextInitialState = props => {
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  unreadMessageCount: 0,
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  conversationEndedBy: _Constants.ConversationEndEntity.NotSet,
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  chatDisconnectEventReceived: false,
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- selectedSurveyMode: null
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+ selectedSurveyMode: null,
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+ postChatParticipantType: undefined
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  },
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  uiStates: {
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  showConfirmationPane: false,
package/lib/cjs/contexts/createReducer.js CHANGED
@@ -331,6 +331,14 @@ const createReducer = () => {
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  confirmationState: action.payload
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  }
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  };
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+ case _LiveChatWidgetActionType.LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE:
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+ return {
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+ ...state,
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+ appStates: {
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+ ...state.appStates,
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+ postChatParticipantType: action.payload
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+ }
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+ };
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  default:
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  return state;
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  }
package/lib/esm/components/livechatwidget/common/endChat.js CHANGED
@@ -1,4 +1,4 @@
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- import { ConfirmationState, Constants, ConversationEndEntity } from "../../../common/Constants";
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+ import { ConfirmationState, Constants, ConversationEndEntity, ParticipantType } from "../../../common/Constants";
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  import { LogLevel, TelemetryEvent } from "../../../common/telemetry/TelemetryConstants";
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  import { getAuthClientFunction, handleAuthentication } from "./authHelper";
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  import { getConversationDetailsCall, getWidgetEndChatEventName, isNullOrEmptyString } from "../../../common/utils";
@@ -29,6 +29,14 @@ const prepareEndChat = async (props, chatSDK, state, dispatch, setAdapter, setWe
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  return;
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  }
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+ // Register post chat participant type
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+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.User) {
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+ dispatch({
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+ type: LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
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+ payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
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+ });
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+ }
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+
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  // Use Case: Can render post chat scenarios
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  await getPostChatContext(chatSDK, state, dispatch);
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package/lib/esm/components/livechatwidget/common/initWebChatComposer.js CHANGED
@@ -63,6 +63,12 @@ export const initWebChatComposer = (props, state, dispatch, chatSDK, endChat) =>
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  payload: ConversationEndEntity.Agent
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  });
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  }
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+ if ((conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.Bot || (conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType) === ParticipantType.User) {
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+ dispatch({
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+ type: LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE,
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+ payload: conversationDetails === null || conversationDetails === void 0 ? void 0 : conversationDetails.participantType
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+ });
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+ }
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  TelemetryHelper.logActionEvent(LogLevel.INFO, {
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  Event: TelemetryEvent.ConversationEndedThreadEventReceived,
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  Description: "Conversation end by agent side or by timeout event received."
package/lib/esm/components/postchatsurveypanestateful/PostChatSurveyPaneStateful.js CHANGED
@@ -1,6 +1,6 @@
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  import { LogLevel, TelemetryEvent } from "../../common/telemetry/TelemetryConstants";
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  import React, { useEffect } from "react";
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- import { ConversationEndEntity } from "../../common/Constants";
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+ import { ParticipantType } from "../../common/Constants";
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  import { CustomerVoiceEvents } from "./enums/CustomerVoiceEvents";
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  import { PostChatSurveyMode } from "./enums/PostChatSurveyMode";
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  import { PostChatSurveyPane } from "@microsoft/omnichannel-chat-components";
@@ -18,14 +18,17 @@ const generateSurveyInviteLink = function (surveyInviteLink, isEmbed, locale, co
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  return surveyLink;
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  };
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  export const PostChatSurveyPaneStateful = props => {
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- var _props$styleProps, _state$appStates, _state$appStates2, _props$controlProps;
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+ var _props$styleProps, _state$appStates, _props$controlProps;
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  const [state] = useChatContextStore();
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  const generalStyleProps = Object.assign({}, defaultGeneralPostChatSurveyPaneStyleProps, (_props$styleProps = props.styleProps) === null || _props$styleProps === void 0 ? void 0 : _props$styleProps.generalStyleProps, {
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  display: state.appStates.isMinimized ? "none" : "contents"
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  });
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  let surveyInviteLink = "";
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  const surveyMode = (state === null || state === void 0 ? void 0 : (_state$appStates = state.appStates) === null || _state$appStates === void 0 ? void 0 : _state$appStates.selectedSurveyMode) === PostChatSurveyMode.Embed;
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- if ((state === null || state === void 0 ? void 0 : (_state$appStates2 = state.appStates) === null || _state$appStates2 === void 0 ? void 0 : _state$appStates2.conversationEndedBy) === ConversationEndEntity.Bot && state.domainStates.postChatContext.botSurveyInviteLink) {
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+ if (state.domainStates.postChatContext.botSurveyInviteLink &&
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+ // Bot survey enabled
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+ state.appStates.postChatParticipantType === ParticipantType.Bot) {
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+ // Only Bot has engaged
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  surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.botSurveyInviteLink, surveyMode, state.domainStates.postChatContext.botFormsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
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  } else {
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  surveyInviteLink = generateSurveyInviteLink(state.domainStates.postChatContext.surveyInviteLink, surveyMode, state.domainStates.postChatContext.formsProLocale, props.isCustomerVoiceSurveyCompact ?? true);
package/lib/esm/contexts/common/LiveChatWidgetActionType.js CHANGED
@@ -43,4 +43,5 @@ export let LiveChatWidgetActionType;
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CHAT_DISCONNECT_EVENT_RECEIVED"] = 40] = "SET_CHAT_DISCONNECT_EVENT_RECEIVED";
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_SURVEY_MODE"] = 41] = "SET_SURVEY_MODE";
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  LiveChatWidgetActionType[LiveChatWidgetActionType["SET_CONFIRMATION_STATE"] = 42] = "SET_CONFIRMATION_STATE";
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+ LiveChatWidgetActionType[LiveChatWidgetActionType["SET_POST_CHAT_PARTICIPANT_TYPE"] = 43] = "SET_POST_CHAT_PARTICIPANT_TYPE";
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  })(LiveChatWidgetActionType || (LiveChatWidgetActionType = {}));
package/lib/esm/contexts/common/LiveChatWidgetContextInitialState.js CHANGED
@@ -53,7 +53,8 @@ export const getLiveChatWidgetContextInitialState = props => {
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  unreadMessageCount: 0,
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  conversationEndedBy: ConversationEndEntity.NotSet,
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  chatDisconnectEventReceived: false,
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- selectedSurveyMode: null
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+ selectedSurveyMode: null,
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+ postChatParticipantType: undefined
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  },
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  uiStates: {
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  showConfirmationPane: false,
package/lib/esm/contexts/createReducer.js CHANGED
@@ -325,6 +325,14 @@ export const createReducer = () => {
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  confirmationState: action.payload
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  }
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  };
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+ case LiveChatWidgetActionType.SET_POST_CHAT_PARTICIPANT_TYPE:
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+ return {
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+ ...state,
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+ appStates: {
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+ ...state.appStates,
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+ postChatParticipantType: action.payload
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+ }
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+ };
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  default:
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  return state;
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  }
package/lib/types/contexts/common/ILiveChatWidgetContext.d.ts CHANGED
@@ -3,7 +3,7 @@ import { ConversationState } from "./ConversationState";
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  import { IInternalTelemetryData } from "../../common/telemetry/interfaces/IInternalTelemetryData";
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  import { ILiveChatWidgetLocalizedTexts } from "./ILiveChatWidgetLocalizedTexts";
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  import { IRenderingMiddlewareProps } from "../../components/webchatcontainerstateful/interfaces/IRenderingMiddlewareProps";
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- import { ConfirmationState, ConversationEndEntity } from "../../common/Constants";
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+ import { ConfirmationState, ConversationEndEntity, ParticipantType } from "../../common/Constants";
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  export interface ILiveChatWidgetContext {
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  domainStates: {
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  liveChatConfig: ChatConfig | undefined;
@@ -45,6 +45,7 @@ export interface ILiveChatWidgetContext {
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  conversationEndedBy: ConversationEndEntity;
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  chatDisconnectEventReceived: boolean;
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  selectedSurveyMode: string | null;
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+ postChatParticipantType: undefined | ParticipantType;
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  };
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  uiStates: {
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  showConfirmationPane: boolean;
package/lib/types/contexts/common/LiveChatWidgetActionType.d.ts CHANGED
@@ -41,5 +41,6 @@ export declare enum LiveChatWidgetActionType {
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  SET_SHOULD_USE_BOT_SURVEY = 39,
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  SET_CHAT_DISCONNECT_EVENT_RECEIVED = 40,
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  SET_SURVEY_MODE = 41,
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- SET_CONFIRMATION_STATE = 42
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+ SET_CONFIRMATION_STATE = 42,
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+ SET_POST_CHAT_PARTICIPANT_TYPE = 43
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  }
package/package.json CHANGED
@@ -1,6 +1,6 @@
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  {
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  "name": "@microsoft/omnichannel-chat-widget",
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- "version": "1.3.1-main.c1cf6d6",
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+ "version": "1.3.1-main.cb0a057",
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  "description": "Microsoft Omnichannel Chat Widget",
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  "main": "lib/cjs/index.js",
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  "types": "lib/types/index.d.ts",